Growing up in Communist East Germany, Cathleen Merkel was taught her value came from doing what others expected of her, working hard and not upsetting the established order of things. Then the Berlin Wall fell, and she grew from a girl into a woman with dreams and passions of living a free and successful life. There was just one problem: the goals she pursued professionally and personally dead-ended a couple of times and didn’t really fulfill her even when they were going well. So she took a deep look at herself, asked close friends to help her see where she’d veered off course and finally discovered who she really was and what vision she wanted to cast for her life. The result, she tells Crucible Leadership founder and BEYOND THE CRUCIBLE host Warwick Fairfax, is that she has found meaning and significance as a coach and mentor who helps high-achieving female leaders reinvent their lives and careers. She walks alongside them as they realize true joy is rooted not just in job description, but in total life satisfaction.
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Transcript
Gary S:
Welcome everyone to Beyond the Crucible. I’m Gary Schneeberger, the cohost of the show and the communications director for Crucible leadership, and you have happened upon, you’ve clicked play on a podcast that deals in what we call crucible experiences. Those are the things that happen in life. Sometimes they happen to you. Sometimes there are things that for whatever reason have been caused in your life, and they are painful experiences. They are experiences that can change the trajectory of your life, can make you sometimes feel like you just don’t want to get out of bed, can make you feel sometimes like you want to bury your head in the sand. But we talk about those experiences not so we can wallow in them or not so we can even celebrate them per se. We talk about them to offer hope and healing that there’s another side to those experiences, and we interview guests like the guests that we’re going to interview today who have moved beyond those crucibles, hence the title of our show, to offer you insight from their experience of how you can do the same thing.
Gary S:
With me, as always, thankfully, is the architect of Crucible leadership and the host of the podcast, Warwick Fairfax. Warwick, it’s good to be together again.
Warwick F:
Absolutely, Gary. Great to be here.
Gary S:
So the guest I indicated we were going to be speaking with today is Cathleen Merkel. I’m going to tell you a little bit about Cathleen before we start asking her some questions. As a thought leader in the mindset and self-leadership space, Cathleen supports high-achieving but worn-out women create a more content and balanced life without sacrificing their hard-earned success. Cathleen focuses on women who lost their sense of purpose, who feel they’re running in a hamster wheel trying to please everyone but themselves. She helps you to turn your careers, your social connections and personal life around so that you will start feeling fulfilled and excited again about the days to come.
Gary S:
With over 15 years of experience in retail media and broadcasting, engineering, and property investment, geez, that’s an impressive resume, Cathleen has not only experienced the challenges and opportunities of being a female leader herself. She’s also been leading and supporting various leadership development initiatives within large, complex multinational matrix organizations. I feel very non-qualified to be here. Only by deeply experiencing her very personal life challenges, as she says, hitting a wall experiences, has Cathleen been able to redefine her own purpose, deciding to bring ease and content to as many women as possible on the planet. The best part about that whole bio I just read is she ended it with an exclamation point. She’s excited about what she does. She’s excited about how she’s bounced back from her crucible, and I’m looking forward to the conversation we’re going to have Warwick.
Warwick F:
Well thanks, Gary, and Cathleen, welcome. Wonderful to have you. I’d love to just start hearing a bit about your story as that led up to your crucible experience, but tell us a bit about Cathleen Merkel and your background, who you are and how that led to your crucible.
Cathleen M:
Cool. So first of all, thank you for having me and thank you for a very impressive introduction. It sounded a bit bigger than I still feel. So thanks, Gary.
Gary S:
You’re welcome.
Cathleen M:
Well, I am German born. I was born in East Germany actually in the early ’80s. I never really realized how much my childhood and the way I was raised has characterized my whole path. I never realized it until maybe five, six years ago. I had a very loving kind of childhood. I had fantastic parents, but they were very young when they had my sister and me. They were 19 when they had my sister, and then three years later, I was born. They were quite overwhelmed with us, I would say, being so young. But it was quite normal at the same time for Eastern German times.
Cathleen M:
What was also quite normal for the communist part of Germany was to be raised in a sense of be strong, show up at your best. So I still remember that my parents took us to a restaurant, and my mom would literally sit down with us before we go, how we should behave, and I was three years old and not to make any noise and not to do that and not to do X and not to do Y. It was really, really strict, and it was all about, how are we being perceived. It was not about just enjoy your childhood, be a child, you all be noisy from time to time. That was kind of the characteristic of my whole childhood, loving, but very, very strict, very this is what you should do. This is what I want you to do.
Cathleen M:
It kind of in reflection restricted me understanding who I really was because imagine you grew up that way, then you go to school, then you have a constant competition with your sister who’s better at school, then you have this constant expectation setting off this is how you need to deliver at school and when you come home from school, this is what I want you to do at home because we are working women. So you have to do housework as well and do it perfectly. There were just expectations all the time. I never felt fully enough. I constantly felt I need to ask for acknowledgement for recognition. It caused a lot of trouble at home. It caused me to become a real rebel. I was just really kind of becoming quite an angry child and frustrated child, but more, I kind of nurtured myself with this anger. I didn’t necessarily let it out, and I couldn’t wait for me to leave home.
Cathleen M:
I remember when I was 15, I was saying to my mom, “When I’m 16, can I go to England and become an au pair?” She literally stood in front of me crying, and she was like, “You can not do this, and you will never leave us, and this is not acceptable.” So it was always about us, us, us, but never about, “This is your path.” I don’t blame them. I understand now that this was the culture. This was how my parents were raised as well. It’s okay for me now. But it made me the person I was years ago, in particular, my early 20s when I started my career, and I noticed about myself that I was someone who was very black and white.
Cathleen M:
Someone who was very right or wrong, this is my way, this is how it should be. Someone who was constantly just running towards success, and success, I didn’t even know how to define it as success was literally you have a great job, you are independent, and you can put some money to the side so that at some point, you can buy a house or whatever it is. So I was literally just living along the lines of this life and this definition of success, not quite understanding what I missed out on. Just to dive into different experiences. In Australia, I mean, I just love that people go for a gap year after school, first of all and experience the world a little bit, and then we come back, and then we decide what we’re going to do.
Cathleen M:
I would have loved to do that, but I didn’t because I was just not the person who she could do it and that I really wanted it. I thought, “No, let’s go the safe path.” That’s what my parents taught me.” That really kind of build my path up until I would say my early 30s if not… Yeah, early 30s, 100% that I was that way. I remember that I became really, really brief, when in my mid-20s, I was in a very good role. I was in my first manager role, so looking after two big retail department stores, partnering some senior managers there, all of these things.
Cathleen M:
But at some point, a few things around me happened. First of all, I had a brilliant circle of friends and a lot of them were traveling or living abroad and just testing it. I had this moment of, “I need to go as well.” I just held it inside for years and years that I had to do it. The second thing was my relationship at this point of time, which was significant for me broke down. The third one was that the company changed leadership, changed the culture not in the better way, and at some point, I was indirectly made redundant.
Cathleen M:
So basically, they chose a path to transfer me to a different location I would never go to in order to present to me the choice of, do you want to stay, or do you want to leave, which really hit me, right? You have always been on a success path you have achieved and suddenly in your ’20s, you sit down, and you’re like, “What’s going on right now? This is massive failure. I can’t deal with this.” That was really tough for me, and it took me a few weeks to cry, to feel sorry for myself, to talk to people, all of these things of grieving you go through in certain situations of loss. It was, for me, a loss of the current life as I had lifted.
Cathleen M:
But then it didn’t take me long to follow my gut and to say, “Well, this is also an opportunity, and I’m a huge believer that if a door closes, another door has got to open. You just don’t know yet what the door is going to be.” I opened the door of traveling. So I took my backpack, and I traveled South Africa, and I traveled Ireland in particular. I’ve always had a love for the UK and Ireland, and I went onto this bus tour, and it still makes me smile so much because I went on my own. But on this bus tour, obviously, I met so many people, and a lot of your people were there, lots of Australians-
Warwick F:
Right, a lot of Australians.
Cathleen M:
… Kiwis, some Americans. I was definitely the only German there. That was just absolutely life-changing because I was surrounded by people who lived their lives, who just embraced every day. Don’t get me wrong, there was a lot of alcohol involved in those weeks as well. But we had so much fun together, and the most important thing was I suddenly could let loose. I could let my hair down because people were just people with each other. We accepted each other for who we were. There were no expectations of how you should be. Quite a few of the people, and still, I have a lot of friends from that bus tour now who I visit regularly. It’s just brilliant, but a lot of the people said to me, “You’ve got to do what you really want to do, and you are far too young to get stuck into a life that was designed by the people for you. That really stuck with me.
Warwick F:
I mean, that’s an interesting question. Well, I want to cycle back to growing up because that comment, you’ve got to do what you want to do, it’s like, that must have been a very alien concept. What do you mean, I have choice? I don’t understand that word. In a different way, I can relate growing up at a family business. So you mentioned growing up in East Germany. There was it sounded two different influences. Your parents were obviously very strict, had very high expectations. I mean, telling a young child, three years old, you got to be on your best behavior, I mean, they’re three year olds. Come on. Really? I mean, let a kid be a kid, at least at that age.
Warwick F:
But how much of the things that influenced you that helped you form who you were on that high achievement track. How much was the East German communist mindset? How much was your parents? Because it sounds like your parents also… I mean, how much was each influencing you if that makes sense?
Cathleen M:
So my parents have been influencing me up until a certain point, I would say until I left Germany or just a year before when I have learned this transition to change. Because I don’t think I would have achieved, and I would have been as ambitious as I was and still am without the way my parents raised me, to look forward, to make sure you are safe. They have never said you need to be a millionaire or anything like that. Quite the contrary. But they always wanted me to be safe, basically. That means you have to have a secure job and so on and so forth.
Cathleen M:
So I think that made me really successful. Also, they gave me a lot of values, right? Reliability, honesty, trust, community, which is really important to me, i.e., to really stick together, Particularly on my dad’s side, that’s something that’s very important to support each other, to be there for each other, regardless as to whether we go through good times or bad times. The value I discovered for myself, and that’s my strongest value still is freedom. Given that my parents grew up right in Eastern Germany when the wall was up, it was pretty great. They weren’t allowed to travel. My mom was allowed to travel to our Western family from time to time. But we as a family had to stay behind because the state would never let us go as a whole family. So it was always restricted. We were never allowed to go on nice holidays and so on. So they didn’t know anything else. But this restricted life.
Warwick F:
They probably grew up with fear. I mean, at least in the West, you hear about the East German police, the Stasi-
Cathleen M:
Stasi. Yeah.
Warwick F:
… I think they were called. I mean, it’s like, even though if you’re a regular person, why would they care about you? But probably just the fear of what might happen to friends and whispers and rumors. Did you feel that was somewhat of a fearful mindset that yes, be safe, work hard, but-
Cathleen M:
Yeah.
Warwick F:
Yeah. It sounds like the opposite of freedom. I don’t know how you would describe. How would you describe that kind of mentality that your parents especially grew up with and influenced you?
Cathleen M:
So it’s very different because my mom actually grew up in a very Western way. My grandpa was always in business. He owned his own business, and they had a lot of family in the West. So there was always this Western mentality, and she was the one who was allowed to travel from time to time to the family. My dad, however, he was spied on by the Stasi. We found out by reading files afterwards and listening to the tapes that were recorded about our family. He was spied on by his best friend who later hung himself. So there were some really challenging stories in the whole family.
Warwick F:
Oh my gosh.
Cathleen M:
My dad was really restricted, and he was threatened by the Stasi because he was very successful in sports, and he was even considered for the Olympic team. So therefore, they obviously wanted to make sure that he would never go with my mom to the West and all of these things. It was very, very restricted. So what I’ve never experienced, however, was fear necessarily. I don’t know if they simply hadn’t shown it or if they just didn’t have it. But what I noticed and still notice is a very, very restricted mindset.
Cathleen M:
So the best example is when I decided to leave Germany, and I moved to the UK. I gave up the flat, and my dad helped me renovating the flat to hand it over to the next tenant. He said to me, “I have absolutely no idea how you’re doing this. You just take challenges, and you go with the flow, and you go to the next stage in your life and take opportunities.” He still says to me jokingly from time to time, “I don’t know. Sometimes I wonder which family you’re really from,” because I am just so different, my approaching, I think.
Warwick F:
Right. You would understand this, but many listeners wouldn’t just because the wall came down in 89. That was an incredible time, and it’s a long time ago. I remember at the time I had a internship, if you will, at a newspaper actually in Chicago. I was in some editorial meetings. Every week, it was like, “Well, Poland, looks like something’s happening there and Czechoslovakia and Hungary.” It was just incredible. It’s just like, “How is this possible?”| It seemed like a miracle at the time. Then there was, gosh, German unification, is that going to happen? Because both East and West has to approve that. Some of the West were like, “Do we want our poor Eastern cousins coming? It’s all of the money will be sucked into the East.” People are human. I get that, all of that stuff, but that mentality that a lot of East Germans grew up with, that wouldn’t have just ended in 89.
Cathleen M:
No.
Warwick F:
You can’t change the way you think overnight. I’m sure it took years to say, “Is it okay to think for ourselves?” So that had you on a certain mindset, which you’ve talked about success and achievement, which is great. But it felt like freedom wasn’t a concept that evolved later. So talk about how you’re on this track of success and achievement, but then you’ve had a couple of challenges. You mentioned one. I guess you weren’t fired, but they’re kind of almost gave you an offer that you kind of really did want to refuse. It was like, some backwater, and if you had any self-respect, you wouldn’t take it. But talk about how your life changed from the achievement, be responsible to… Yeah, be achieve and be responsible, but a bit of freedom. Talk about how that shifted with some of those crucible experiences.
Cathleen M:
So crucible experiences always make me think. As Gary said before, and I hit a wall, and I hit a wall plenty of times in my life. Some were bigger, and some are smaller. The big walls make me think hugely, and they make me reflect, and they make me step back. Most importantly, what I realize in those situations is the wisdom I have around me. So the biggest influence for me are the people around me. So in those times that I mentioned before I moved to the UK, there’s one significant relationship I was in. He played a huge role in slowly but surely shifting my mindset towards I can make my own choices, and I started doing more of that.
Cathleen M:
The friends I was referring to who lived abroad, they certainly were an eye-opener for me, and I started traveling more, not necessarily always for weeks or months, but just short travels. I always met fantastic people, and I don’t know how it happens. They are still a part of my life. They contributed to the significant change, and they were eyeopening for me. I had just great conversations about what the world has got to offer, and I became more and more curious. So that is one part of him. The other part that happens to me is when I step back and I think about what was just happening, in particular, think about what was going on for me, and that’s also what I do with my clients to help them reflect on what’s happening in your life right now, not just in your career, for example.
Cathleen M:
So what is happening for me? How am I feeling? What does not make me happy? Because often those situations show me, “Hey, what are you doing here?” And really then to reflect on, “Okay, what is it I really want to do and to trust myself that I can make changes happen.” I am someone who absolutely believes you can be in your 80s and 90s. You can still make changes happen to live your most content life. So I moved obviously to the UK, and again, I was surrounded just by brilliant people and people who gave me a very open feedback. I remember in my second role in the UK, in a second organization, I was a manager at this time, but fairly senior manager working with quite some senior stakeholders as well.
Cathleen M:
I remembered that my manager at the time gave me planned feedback. She was far more German than I was, on a very, very regular basis. This feedback included things like, some people don’t dare to approach you. Right? I was, “Oh, yeah. That’s not what I want from anyone. Well, how can that be?” She said, “Well, you can come across quite strong, quite powerful. You have strong opinions, and it can be highly intimidating.” So I realized I was eating my life. I was a strong independent woman. I had experience in different organizations. So therefore, I was absolutely fine sharing those opinions. But my style was quite tough to do for people who were not German, to be quite frank because I was really so direct all the time and was so black and white and all of these things. That put people off.
Cathleen M:
So plus, the second piece was that throughout my childhood, and I said to you before, and I fed myself with anger and with frustration and a lot of sadness as well, when you’re constantly pray for acknowledgement, for recognition, for parents saying, “I’m just proud of you”, regardless, which I haven’t experienced until I was 23, I think. You start building a wall. I certainly did. I build a massive wall around me, and that wall was I didn’t really show who I really was, the real Cathy. Well, I had a strong divide between professional me and personal me. So at work I’m strong and blah, blah, blah and very professional and so on.
Cathleen M:
That really got in my way in particular in terms of leadership. So that doesn’t mean that I wasn’t successful. It doesn’t mean that people didn’t like work with me. But there were also people who said, no, I really don’t like that, and I’m not enjoying working with you, and sometimes I’m a bit scared.
Gary S:
This is a good time. I think to bring up something you and I talked before we began this recording, Cathleen, just a couple of weeks ago. One of the things that you said to me when we were talking about having you on the show was you expressed a little bit of surprise, especially when I told you about Warwick’s story, right? He did the takeover of the family media dynasty in the family for 150 years founded by his great, great grandfather. The takeover failed, lost $2.25 billion, I always like to say with a B. Your response to that was feeling like, “Wow, why would you want me on the show?”
Gary S:
What you just described, though, that emotion that you felt, the wall that you felt around you, the things that you’ve been talking about, I want listeners to focus on that because that’s why you’re on the show. We wanted you because your experience, it’s not so much about the details of your crucibles, whose crucible. It’s not sort of a game of who has the worst crucible. It’s the emotions attached to them. There are so many people listening right now who’ve had crucibles like yours who have not even failed at a job and been fired, but basically been made redundant, been sort of pushed aside for reasons they don’t quite understand.
Gary S:
There’ve been people who’ve been confronted with things about their performance or things about their personality that may be hard to take. Those kinds of emotions are the very things that our listeners are going through and your response to them are the very kinds of things that will help them get over that. I remember one of the things that you said about pursuing the jobs that you were pursuing and success wasn’t everything that you thought it was. Growing up in the environment that you grew up success was a great goal. You aimed at it because it was not something that was easily achieved in Communist Germany. But when you achieved it, and I think a lot of our listeners are there, and I think a lot of your clients are there, you reached for the brass ring and in some sense found that it was kind of lead. Is that fair?
Cathleen M:
Yeah, 100%. I’m really glad that you highlight the emotions because that is for me the most important piece of those moments as well. The emotions I realized in that moment and what I did with them and every crucible moment before me, every wall brought that out of me and dismantled that wall. But I couldn’t have done it alone, and that is the second piece I’m focusing on with my people now and with my clients, I call them my people. So I just love working with them and really being their support mechanism along their ways. But it is building those communities and realizing when you have some great inspirations around you and to really cherish those.
Cathleen M:
But in this moment, I particular spoke about when my boss at this time gave me feedback, I literally hit the wall. I thought about the expectations that other people had on me, how I should behave again. So something that came back from my childhood, how I should present myself in order for those people to feel more comfortable with me being still on a success path. Yeah? This is what you need to deliver and trying really to constantly keep everything in check and being a great leader. So that was big wall number two that hit me down.
Warwick F:
I mean, what’s interesting to me is there’s a couple challenges here. One is when your boss says, “You’re driven, you’re successful, that’s great, but you kind of put people off with the directness and are hard charging.” This is a woman boss, right? Yeah. So it wasn’t like, “Oh, she doesn’t get it.” It’s like, “Okay. Well, I don’t really have that line I can use because she’s where I am in a sense.” Then it’s like, “Gosh, I’ve failed. Right? I haven’t been what I need to be. I have fallen short of the mark. I need to work harder. I need to be more successful. I need to work harder at seeming… get the job done but in a way that helps people embrace it because if people don’t embrace it, stuff doesn’t get done, numbers fall, I’m not successful.”
Warwick F:
But there’s the broader one in which you came to see life isn’t all about just achievement, monetary success, career, position maybe with some of the influences on trips in Ireland and UK and elsewhere and community, you began to see, “Okay. Life is more than just about the brass ring and success.” You can be successful, and I think you’ve said elsewhere, have good health, friends, travel, family. So how did that shift for you? Because you were on that, I think you used the word hamster wheel of success. How did you kind of, as we say both and, right, be successful and actually enjoy life? Because it’s easy to be successful and really be miserable too.
Cathleen M:
Oh 100%, and I was. I was. It’s exactly what you said. You spoke for my soul basically, just this way of, “I need to work harder now because I need to meet those expectations as well.” That was exactly it, and I was in the hamster wheel, and I didn’t see any more what was going on in left and right. I was stuck, so to say. After work, I would go out with friends just to kind of get some distraction. But that was it. I didn’t live healthy. I didn’t really look after myself. I was just focused on delivering.
Cathleen M:
It literally hit me I was close to a burnout. So I was really exhausted. I found myself not being able to sleep anymore for months and months, and therefore, I didn’t necessarily deliver in my best way. Other people would still have said to me, you still go far beyond a hundred percent, but it wasn’t enough for me. So constantly beating myself up, having very toxic relationships, all of these things. I really hit that wall.
Cathleen M:
I remember that I asked my boss as to whether I can take some time off. She said to me, “You need to go home and sleep. You need to take distance from whatever is going on here.” She approved it, and I went traveling again. So I’m not saying, by the way, to your listeners, traveling is the solution for everything. It’s a nice to have. It’s a nice to have, and I’m very, very grateful for my experiences. But solo travels helped me reflect differently. They helped me to disconnect. So whatever the way for you is to disconnect from that situation, make most of it.
Cathleen M:
I went to Indonesia. In particular, I spent quite a bit of time in Bali and basically I Googled solo yoga holidays for women because I wanted to be safe, I wanted to become healthy again, feel good about myself and disconnect. I found this place that I visited since four times, I think, to get a top up because it’s just so beautiful. What I have experienced was I learned how to look after myself, but I only learned to do that because other people started looking after myself there. The people there are just devoted to pay attention to you to make sure you have the best time of your life.
Cathleen M:
I started nourishing my body and my soul again. I had life-coaching sessions. I had nutrition sessions, Ayurvedic. That sounded very German, Ayurvedic. Food and massages and all of these things, and I had a lot of meditation sessions and yoga. But the most important thing was I was surrounded by kindness, unconditional kindness, which I haven’t really received a lot, or I didn’t quite know what that was. I started simply being myself. I remember when I left after three and a half weeks there, one of the guests said to me, “My goodness, it’s beautiful to see the real you.” I was literally standing there in tears because I could feel those walls were gone. I was just feeling so amazing about myself.
Warwick F:
So did you feel like in that moment that for the first time, you met Cathleen Merkel?
Cathleen M:
Yes.
Warwick F:
That you didn’t really know who she was? “So this is who I am? Who knew? Maybe I can smile. Maybe I can forgive myself if I make a mistake.” It’s like-
Cathleen M:
Exactly.
Warwick F:
… that must have been a strange experience to meet yourself in a sense, the real you for the first time.
Cathleen M:
It was strange and beautiful. I actually got goosebumps listening to you describing me. It was just absolutely stunning, and I was crying because I was just so full of gratitude and joy about it. Suddenly, it felt like a rock fell off my shoulders, and it felt light and easy, and life started feeling just super easy. I remember coming back, and I went back to my job. There were two things that had completely changed. No, three actually. The first one was I was to me that I rediscovered there, and I attracted people, and I don’t mean no attraction in a romantic way, but people were more drawn to me, approaching me, and some of them said, “Who are you?” Who knew me before and who were good friends of mine. They took the Mickey out of me, and they noticed that there was a difference.
Cathleen M:
The second thing was I was completely focused on what’s right for me, what do I really want from life? That’s when my coaching education started and that’s when I decided to become a qualified coach and started this journey then. The third one was that the pressure was off. I approached the days with kindness, with openness, and with ease. I still did a good job. But because the way I went about it and that is, for me, pure leadership that comes from within, that comes from a position where you are at ease with yourself, where you’re good to other people and where you have empathy and pure listening skills, and you can just be present with others.
Cathleen M:
Suddenly, work turned out to be far more successful because I could have different levels of conversations, I could challenge differently, and I realized it’s not about having a massive to-do list to work on. It’s about how you are with other people and deliver with those people on the bigger goals.
Warwick F:
It’s interesting you’ve said some profound things I want the listeners to hear. I mean, just part of it was this voyage of self-discovery, just the incredible gift to have a community that loves and cares for you unconditionally. You didn’t have to do anything to earn their love or their friendship. Just being who you are is enough. If you make mistakes, we’re all human. Sometimes we’re impatient, say a cross word, and it’s part of being human. It’s okay. They forgive you, and you forgive them, and that is such a freeing thing, a community that just loves you for who you are.
Warwick F:
The second thing I think you said was amazing is you’re so focused on success. But by focusing less on the outcomes, caring for those around you, still having targets and goals you want to achieve, but by caring for those around you, who knew you became even more successful. By letting go, you soared even higher. I mean, it’s truly remarkable. Yeah. I mean, I want to switch gears here and talk about what you’re doing now, but there was a couple of epiphanies if you will, a couple of turning points, right? The community that loves you unconditionally and by letting go sort of open hands, empathizing with people, you became more successful. I mean, do you reflect back and say that was some remarkable learning that you went through, it’s a remarkable growth?
Cathleen M:
Yeah. Sometimes I still have situations when old Cathy and new Cathy come together, and I fall into old habits. But what’s really lovely now is I remember that letting go is the key. When I am kind of bound up about something or I try to put too much pressure on something, the moment is really beautiful when I’m able to step back because I now have a trigger. I realize inside of me when the moment has come, and I wait for a few days, and then things fall into place. It’s just absolutely brilliant. It’s got a lot to do with your mindset and obviously your self-belief and also realizing, hey, not everything necessarily goes in the direction that you had planned. Right? But that’s life, and that’s discovery as well. So yeah, 100% loads of epiphany moments that still accompany me every day.
Warwick F:
So talk a bit about what you’re doing now. Because what’s so exciting to me is often in crucibles, we go through something, and we want to help others, fellow travelers if you will, and which is a good metaphor to use since you love traveling. I get it. I kind of like traveling a bit myself. But I love the way that you’re using what you’ve been through to help others, and in particular, women business leaders because you understand that mindset of wanting to achieve and it’s still not easy for women business leaders, even in the 21st century. A lot of barriers and just preconceptions, and yes, be successful but yet be whole human beings with health and family and friends.
Warwick F:
There’s probably a lot of your people as you put it, your clients who you talk about, and it’s like, “Well, how do you do that Cathleen?” I mean, if I back off, it’s much harder for me than the guys I work with. I’m sure that you will hear that. I’m sure that’s true. So I can’t afford to back off. If I back off for a minute, I’m off the track. When I’m off the track, you’re permanently off-track. I’ll never be VP, senior VP, CEO, whatever. So when you work with these folks, how do you get them to change their mindset and be what for you is the real Cathleen? For them, it might be the real Mary, the real whoever it is. How do you get them to change the mindset, that you can be successful but yet be whole?
Cathleen M:
That’s a journey for everyone. So first of all, for me, it’s important that I don’t get them to change their mindset. They want to do that so that they come to me usually when there are at their own breaking point. So they realize something is completely off here right now. One of my clients, I’m not going to use any names obviously, but she came to me, and she said, “My whole life feels completely off. I gained more and more weight. I feel really uncomfortable in my own skin. I have hardly any time for my kids. I’m working 24/7, and actually, I don’t love the job.” But again, this is the habit we moved ourselves into, right? We run, we run, run, and we want to be successful at work because that gives us the quickest acknowledgement and reward. So therefore, we keep doing that.
Cathleen M:
What we started with is really to reflect up on the whole life and to say, “Okay, what are the areas that you feel really passionate about that work really well for you and that rock your boat basically.” But we also look at the areas where people or those women in particular are missing out, and they say, “This is not enough for me. I’m not putting enough effort into it,” or, “I’ve kind of totally forgotten about it.” And then really highlight the whole person here. So that’s something really important. I work with female leaders across industries and to run their own businesses or who work in organizations. All of them usually come to me with, “I need to do something about my career.” As soon as we look at the whole life because they are one person and not someone as I described before and who is different at work and different in their personal lives, then they realize, “Oh there’s more to it than my career. I lost purpose in my life, and I lost connection with myself.” So that is number one.
Cathleen M:
Number two is also that we remember a lot, who are you at your best? When did you enjoy yourself the most? So if you were your best friend, basically, what have you experienced at this time? Then I have massive aha moments in terms of, oh wow, that’s years ago. What was present in this time? What was different about your life? Then slowly but surely build a plan to say, “How can we get there again with the current circumstances?” What we do along the way is we talk a lot about mindset, about creating healthy habits. We talk a lot about boundaries.
Cathleen M:
So something that I have never understood until a few years ago that I’m now helping my clients with is to set healthy boundaries step by step. I’m not saying to a woman who worked 16 hours a day and who really struggles to switch off, now, please work seven and a half hours a day. It’s completely unrealistic. So we need to start somewhere and then slowly but surely kind of help them to step back from I’m only at work. That we can only do by exploring obviously the support network around them and to say, “Okay, who can help?” Or, “Is everything really as necessary and important as it seems to be? Where does this need for delivering in this area come from?” So needs are being explored and so on.
Cathleen M:
We are looking into the future where you build a really compelling vision. That’s the most important thing. Where are we heading towards? Who is the person that I want to be? Along that path, there are loads of tears, and there is a lot excitement at the same time because I’m helping out these women to dismantle the wall and to really break it down. I have cried a lot, and those tears were so healing and helpful, and it happens to those women as well. What is needed, however, is a lot of kindness. So my clients often say to me, “My goodness, you’re really direct and challenging, but you do it in such a kind and empathetic way.” So the kindness I received, I 100% give back.
Cathleen M:
I want them to feel non-judge because they are the biggest judges. So I don’t want to give at anything to, and I want to make them feel at ease. So the personality and the way I approach this is really important. I do that, and that’s the last piece, one-to-one, but I love working groups. So bringing different women from different backgrounds together and work with them as a community and build the community so that they know, A, I’m not alone, and B, I can get support literally by just looking around me and opening up more and talking about it. It’s okay.
Warwick F:
You know what? As you’re talking, there’s so much wisdom that you’re communicating. I almost feel like your role is you’re an advocate for these women leaders. You were there to try and help them be who they want to be. We often live our lives based on shoulds. “I should do this, I should do that.” But it’s like, “Well, but what do you want to do? Where were you most joyful in life?” It’s like, “Well, no, but I’m not allowed to be joyful.” That’s wrong. Okay? It’s about duty. It’s about obligation. It’s about performance. That’s what it’s about, which you obviously grew up in one sense and helping them say it’s okay to be your best self. It’s okay to do what you want to do. Life’s about choices.
Warwick F:
They might say, “You know what? When I was most joyful, I was helping with a local nonprofit, maybe a food pantry.” But it’s like, “Well, I can’t do that.” Well, the income might be a lot lower, but if that’s what you passionate about, is it really all about money? If that’s what you want to do, why is that wrong? Or, “Gee, maybe I’d like to teach.” Well, teachers make almost nothing. It’s like, well, that’s okay if that’s what you want to do. If you want to keep doing what you’re doing but think differently, great. But it sounds like you were really an advocate for women leaders be who they want to be and you help eradicate that awful word, should, an obligation. Does that make sense?
Cathleen M:
100%, yes. I really feel you get me and what I’m saying. So it makes 100% sense. One piece I want to add to that is now we have obviously the additional facet of a lot of women trying to get into more senior roles, and there’s obviously the topic around equality between male and female leaders. That’s absolutely important to talk about. But I spoke to a female leader, highly successful this morning, and she said, “Oh my God, it’s so nice to be in a position where I know I can be my most authentic self and actually be successful with it.” I thought I have to be really powerful and strong and almost male. This is something I wanted really be an ambassador for as well. Be you.
Warwick F:
What you’re saying, I think one of the most important things I think we’ve discussed is obviously, my upbringing is radically different growing up in a family media business. But the last thing I thought I could do is be me. I had to fill a role and be some Rupert Murdoch, take no prisoners executive, and I’m more of a reflective advisor, listener kind of person. It’s a terrible fit. But it’s just the more that we are us, the more successful we are. It’s a misnomer, at least from my perspective, that people in general, men and women want you to be a certain way. If you’re who you are, you’ll actually be more successful. You found that in your own life.
Warwick F:
So it’s like, stop trying to live up to male expectations, people expectations. Be who you are. Maybe I’m idealistic and optimistic, but I actually think if anything, you’ll be more successful if you’re authentic. Because when you’re authentic and vulnerable, it makes you approachable. If you’re approachable, you get on with people. If you get on with people, well, you have that successful team. Does that make sense?
Cathleen M:
Totally. Yeah.
Warwick F:
Being who you are doesn’t make you less successful. It’ll probably make you more successful. Take a risk. Be you, right? You probably tell every person you deal with, right? Be you. Take a risk. It might work. They just-
Cathleen M:
Yeah. My slogan is to be the real you. Yes.
Warwick F:
They just might like you. Right?
Cathleen M:
Exactly.
Gary S:
That is a great opportunity now. What was just shared between you guys is a great place for us to begin the process of landing the plane. We’re not going to land it yet. The fasten seatbelt, sign is on. But we’re starting to begin our descent. But one of the things I love about interviews that we do on this show is when… Because very few people have the experience that Warwick has had. But to have a guest on like you Cathleen who basically I was going to jump in and make the point that you made Warwick is that you didn’t feel like you could be you, right? From the moment you were born, literally, you were the heir apparent to the family media dynasty. You could not be you.
Gary S:
Cathleen, you felt that same sort of thing, and you certainly work with people who feel that same sort of thing in different ways. There are listeners out there who are in the same boat, who feel like they, male and female, they can’t be themselves. One of the things that you guys both talk about, and this is my favorite part of the show is when two people who haven’t met before, Warwick and the guest talk about the same things in the same ways without ever having compared notes. What you’re both describing is a life of significance. That’s what we call it in Crucible leadership.
Gary S:
What you are leading your clients to, Cathleen, is significance beyond job description, right? Life beyond job description. That’s where significance is found. Success can be found in job description in a certain sense. But significance and success is found in a life that extends beyond, not instead of job description, but beyond the job description. Is that right?
Cathleen M:
Loving this. I want to write that down. Yes.
Warwick F:
Yeah. I mean, yeah. Obviously, we talk a lot about significance here. Yeah. I mean, for much of my life, it was all about making sure that I fit a certain role and a bit like you. I worked very hard, got good grades in school, did my undergrad at Oxford, worked on Wall Street, then got a grad degree at Harvard business school. I mean, it’s check the box, be… Just do whatever it takes to fit the roles. I was gung ho on that.
Warwick F:
But realizing I grew up in a very wealthy background. As much status, prestige, and wealth, as I guess you could probably want. Maybe there’s never enough. We had a lot of all of the above. We were old money. But one of the things I’ve realized is success doesn’t satisfy. There’s always another rung. Even as a CEO, there’s always somebody that’s better, quicker, faster, got better numbers, got more market share, got more this, more that.
Warwick F:
It’s like an athlete. You’re never going to be the… It’d be one or two that might be the greatest of all time, whether it’s Roger Federer in tennis or whoever. But there aren’t too many that is going to say, “Yeah. I was the greatest of all time.” Really? Really? But what satisfies is significance, which to me is living a life on purpose and helping others. That’s exactly what you’re doing. You’re using your experience and your background to help other women leaders be their true selves, which I’m sure fills you with more joy than you could possibly describe.
Cathleen M:
100%.
Warwick F:
The act of helping people. That is a life of significance. You wake up every day thinking, “Who can I help today? What joy is going to come my way as I help unlock peoples’ inner potential in themselves.” Does that kind of resonate?
Cathleen M:
Yeah. Exactly. That’s exactly it. I fulfill my purpose by helping other people fulfill their purposes. But also, it’s just so hugely rewarding when you see people grow and develop and stepping out of their shoulds. As you know, right, it’s just beautiful, and suddenly, there’s a sense of calm inside of me that says, “This is all okay.” Now, realize that actually this morning, we are in the middle of the coronavirus outbreak, right? There’s quite a bit of crisis around us here. We are on proper lockdown. I hear a lot of panic, and I see a lot of panic and people become more and more nervous.
Cathleen M:
I realize in myself that I’m super calm and just like it’s going to be okay, and I’m focusing on all the good things, and that is, we can give back. We can support others. We can really help people reflect upon their lives because of the situation. If they haven’t done it before, this is now a massive opportunity to have your own breakthrough moments. That is just more valuable than any money in the bank account. That’s what makes my life now far more purposeful.
Warwick F:
Absolutely. A life on purpose focused on others. It brings such joy. As you say, when we’re all stuck at home and sheltering in place, this is a time of forced reflection. Like it or not, of, what is my life about? Yeah. Life on purpose focused on others, it’s really the secret to joy, and everybody wants joy and significance in life, right?
Cathleen M:
Yeah. I hope so.
Warwick F:
So yeah. Well, they may be don’t realize that. Maybe you didn’t realize it growing up. But there was an inner voice saying, “I want to be me. I want that joy of just freedom and helping others.” You have a wonderful journey, right? The wall loosely has broken down, but literally and figuratively, right?
Gary S:
I’m a smart enough communicator to know when kind of the last word has been spoken. That was a great last word talking, from where we started, about the communist Germany, a situation in the Berlin wall and now the other walls that have come down in your life and in the lives of your clients. I would be remiss as the runway comes into clearer focus if I did not let you, Cathleen, let our listeners know how they can get in touch with you so that they can engage you if they’re so inclined. So how can people find you?
Cathleen M:
Yeah, sure. So first of all, there’s the website, that’s cathleenmerkel.com. You find me on Instagram and Facebook under Cathleen Merkel and LinkedIn obviously as well. Join my Facebook group that’s called Legendary Leaders. That’s the community for females in leadership. It doesn’t have to be an organizational leadership role, but if you want to be a part of a great community, that’s the place. Last but not least, I’m a fellow podcaster too. So tune in. I hope my podcasts episodes really inspire you to live your best life and to liberate yourself from all the shoulds, and the name of it is Legendary Leaders.
Gary S:
I mean, I knew already that you were a podcaster. But if people are watching this on YouTube, you can tell that all of us are podcasters because we have these really big microphones. So it’s clearly we’re not… If we’re doing Zoom meetings in the midst of this pandemic, we all have big microphones that we’re just talking to our friends with because we have them. So I am going to land the plane at that point. One of the things I want to do for you, listeners is give you some takeaways of what Cathleen and Warwick have talked about today. I think they’re three really strong main points from Cathleen’s story that I think can benefit you in your own crucible experience.
Gary S:
The first is take time to heal after you’ve had a crucible. You can wait. You truly can wait to hop on the horse again. The main reason to wait is to heal and to make sure that’s the horse you want to ride. That’s Cathleen’s story. She waited, she didn’t go right back into the same thing she was going after, and take time to heal after your crucible. That’s the first point. The second point that was made throughout this conversation by both Warwick and Cathleen is to lean into the people around you after your crucible experience. They will give you hope. They will give you resilience. They will give you insight. The kinds of insight they will give you is not only insight into the things that you do well, but insight into those things that you might be able to work on so that you can do them well down the road even better than you’ve been doing them. That can make a huge impact in how you move as we call the show beyond your crucible experience.
Gary S:
The final point I want to make sure we hit and summarize for people because we talked about it in detail here is it’s okay. It’s okay, listener to reach for the brass ring. Absolutely, it’s okay. Warwick said many times he’s not anti-success. Cathleen, clearly not anti-success. She’s working with very successful clients. But when you reach for that brass ring, make sure it’s truly brass. Make sure it’s not lead. Make sure it’s not only focused on the monetary aspects of things or the professional aspects of things or the job description aspects of things. Make room, make opportunity to help other people and to find what Warwick calls a life of significance and what I can tell Cathleen agrees is a life of true significance.
Gary S:
That will wrap us up on this episode of Beyond the Crucible. Warwick and I would like to ask you listener to do a favor for us, and that is, on the podcast app that you’re listening to this right now, if you click subscribe, that will ensure a couple of things. One, it will ensure that you’ll never miss an episode of our podcast. You’ll never miss an episode of Beyond the Crucible. The second thing it will do, it will allow us to reach more people with truly inspiring stories like what Cathleen has shared here today.
Gary S:
I have to say to you, Cathleen, before we sign off that I’ve done this with Warwick now about 20 times we’ve done interviews with people. I have never seen him more relaxed or perhaps more inspired in the context of a conversation than he was here in talking with you, and that is a testament to both your experience and your story with the way you articulated and the hope you offer. You guys are singing from the exact same page of the song book when it comes to that. So thank you for that.
Gary S:
Listeners, thank you for spending this last hour with us. Remember, yes, crucible experiences come up in your life. Yes, they’re difficult. But they are not the end of your story, far from it. They can be as Cathleen described, as Warwick has described, and then they’re both living proof of this. Crucible experiences can be, if you learn the lessons of them, if you apply the lessons of them and you point yourself in a direction that allows you to move beyond them, they can be the start of an entirely new chapter in your life, an entirely… You can discover the true you as Cathleen did, the true Cathy, as she said. You can describe the true you or find the true you by pointing yourself toward a life of significance.
Tommy Breedlove isn’t one to make excuses. Yes, the physical and emotional violence he endured as a boy led him to become violent himself as a teen, landing him in jail for his 19th birthday. But when he was mentored by a fellow inmate and inspired to avoid another trip behind bars, he took responsibility for his recovery. He toiled at low-wage jobs by day and studied hard at night, landing a position at a prestigious financial services firm just three years later. And yet, while his career skyrocketed — promotions, pay raises, the respect of his bosses and envy of his colleagues — the bottom fell out of his life again at 36. Lying in a ditch, unsure how he got there literally and figuratively, he once again had to summon the strength and courage to bounce back. In the aftermath of this second setback, he tells Crucible Leadership founder and BEYOND THE CRUCIBLE host Warwick Fairfax, Breedlove decided to strip himself of all the identify-hiding masks he’d worn on his way up the corporate ladder — and discovered how to love himself and let others love who he really was. Those breakthroughs have led him to a rewarding career as a best-selling author and in-demand leadership coach and speaker, sharing with clients and audiences his hard-earned insights on discovering their life’s purpose and living legendary lives.
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👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Gary S:
Welcome, everyone, to Beyond the Crucible. I’m Gary Schneeberger here, the co-host of the show and the Communications Director for Crucible Leadership, and you have hit PLAY, you have, we hope, hit Subscribe to a podcast that talks about our crucible experiences. Those are those moments in life, those failures, setbacks, those painful things that can happen in our lives that can change the trajectory of our lives, can really lead us to places where we sometimes don’t feel like moving on. But what we talk about here, why we talk about them here, is to encourage you, listener, to move on, and we interview guests, who have done that very thing.
Gary S:
And with me, as always, is the architect of Crucible Leadership, Warwick Fairfax. Warwick, I predict we will have, and you’ll understand why I’m saying this, listener in a bit, I predict we’re going to have a legendary show today.
Warwick F:
Absolutely, Gary. Well said.
Gary S:
And the reason that I use legendary, listener, you’ll hear as I read the bio of our guest, Tommy, who has the coolest last name ever, Tommy Breedlove. Tommy Breedlove is a Wall Street Journal and USA Today best-selling author of the book, Legendary, and Atlanta-based business relationship and mindset coach, who is a regular featured keynote speaker at global events. Tommy started his 20-year corporate career at one of the largest financial consulting firms in the world and eventually became a shareholder, the international practice leader, and a member of the board of directors for one of the largest public accounting and financial firms in the Southeast US.
Gary S:
At the top of his career, Tommy experienced a transformational moment, inspiring him to walk away from the corporate world, to change his life, and follow his true calling. Tommy now serves clients and audiences everywhere by empowering them to build and live Legendary lives. He guides people to discover a life of significance. You’ve heard that before, listeners, here at Beyond the Crucible. He guides people to discover a life of significance while building a lasting legacy. The simple tools he shares shows them how to work in their zone of brilliance, obtain financial freedom, and live with meaning and balance. The goal is to help everybody to become the person they’ve always wanted to be.
Gary S:
When Tommy isn’t speaking or serving his clients, he enjoys traveling the world, hiking, and spending quality time with his wife and two dogs. And I will add, Tommy didn’t write this in his bio, but I will add that by the time our time is over today, listener, you will realize that Tommy Breedlove is a beautiful human.
Tommy B:
Oh, yes.
Warwick F:
Wow, thank you, Gary and Tommy. Awesome to have you. I just love the whole concept of Legendary leadership and helping people live lives of meaning and significance. I’d love to get into that here in a bit, but I like to start with your story, and in particular, I think you’ve had a couple of crucible experiences. Tell us a bit about Tommy Breedlove and who you were growing up and just some of those early experiences as they formed who you are, or who you were, anyway.
Tommy B:
I’d be happy to, Warwick and Gary, and it’s honor to be here. You guys are my people.
Warwick F:
Yeah, thank you.
Tommy B:
I could just tell you’re in my tribe the first time we spoke, so I’m super thankful and grateful to be here. And by the way, I’ve been asked this so many times lately, Breedlove, I was born with that name. It’s not a name that I came up with. It’s actually legitimate. I was born with it. But for some reason, I get asked that a lot, especially at the grocery store. “Is that your real name?” I’m like, “Yeah. I was born with that.” So thank you.
Tommy B:
So I’ll start at the beginning, Warwick. I grew up in humble beginnings in South Atlanta in the Southeast United States in the State of Georgia, and it was a good hard-working part of town, but not many people from that area went to college, graduated college, and would be what I’d call in the professional world. They were mostly mechanics, worked at the airlines, Coca-Cola, Ford Motor Company, and just good, solid, hard-working part of the world. And my mom and dad always wanted something more for me, and so I had incentive to be the first person to ever go to college and graduate college and to be a little bit more than what my family was before, just in the terms of financial and money success.
Tommy B:
Unfortunately, inside and out of this home, I grew up with a significant amount of abuse of all kinds and of violence. And so the worst thing that happens to a young child when they grow up in that particular, they never feel any safety inside or out of the home. Unfortunately, I became what I hated, and I became the violence. So instead of at 18 years old, me heading off to college to be the first person in my family to go into this new charted territory, I unfortunately committed a violent crime, was charge with two felonies, and looking at seven years in prison and thought my life was over.
Tommy B:
Fortunately, due to some luck and some good lawyering, it was dropped down to two heavy misdemeanors. I was sentenced to two years and ended up spending my 19th birthday incarcerated. So that’s the first crucible moment I had in my life, and I’ll go ahead and go to the second one, but I want to talk about a little bit about what it was like to be incarcerated. The most amazing thing happened to me there is an African-American gentleman stepped across racial lines, which is very unusual in an incarceration setting, stepped over the lines, he saw something in me, he loved me, he mentored me, he coached me, and he said, “You’re not going to end up like me, and you’re not going to end up in this revolving-door system.”
Tommy B:
And so it was the first strong male mentorship that really had appeared in my life, and because of his guidance, his grace, and his love, I picked myself up, dusted myself off, got out, and went to work, listen to this, for a nuclear waste container factory during the day. Very hard work for $6 an hour. Went to community college at night, ended back at the University of Georgia, and then I went from literally jail to Deloitte, which is one of the largest financial consulting and public accounting firms in the world, in three years just by hard work, not wanting to go back in that system, and getting rid of that violence out of my life.
Tommy B:
So let’s fast forward to crucible number two. So I was just going to be that guy that out-worked you. I came from a different part of the tracks. Here I am in the top of the game in one of the largest financial institutions in the world. So I was just going to out-work, out-hustle, and out-move people, and I did. So fast forward until I was 36 years old, I had moved on to a different firm, but there I was, corner office all of glass, fancy cuff links, nice car, you name it, power, prestige, money, what I thought was going to make me happy in life. And I’m not one of those people that don’t think money’s important. I think it’s very important, but for me, as a young man, I was living the life that wasn’t me. I was wearing all of these masks and armor, I was the tough guy, the cool guy, important guy, couldn’t-ask-for-help guy, couldn’t-show-weakness guy. And it was all because I didn’t deal with those wounds and demons and mistakes from my past.
Tommy B:
And so when the money, the title, the success, the next big paycheck, or the prestige, when that wouldn’t fill me up, I turned to everything else, all the darkness that you read about and see about in the Wolf of Wall Street and all these other horrible stories. And there I was at 36 years old almost at the top of my game in my career, and found myself laying in a ditch in Atlanta, Georgia, in downtown Atlanta, staring up at the blue sky, asking myself, “Why did I get here, who am I, and where am I going?” And just really, I don’t know if it was that little boy who never thought he had a chance, I don’t know if it was some divine power, but every fiber in my body says, “You’ve got to get up, and you’ve got to fix this.”
Tommy B:
And so that was crucible two at my moment. I get up, and I went, some people call it, well, the sexy word is a spiritual transformation. Really what it was was hitting rock bottom, and I decided to do something about it. Took massive action in my life, personally, mentally, emotionally, spiritually, and eventually, the most amazing thing happens to me when I just became me, when I just became Tommy, and felt self-confidence, self-respect, unconditional love for myself. My marriage became the best that it had ever been, my network and friendships increased 10X, negative influences disappeared out of my life, and financially and business, I went from junior partner to senior partner, to board of directors, to running the international practice of this large firm. Literally 5X’ing my income in three years just by being a decent human being, living with significance and integrity.
Tommy B:
And at that point, all of these alpha men and women started reaching out to me from my network, and said, “Look, man. You didn’t give up your drive and ambition, but you seem more at peace, your relationship is the best it’s ever been, you seem more fulfilled. What drug are you taking, and how do I do that?” They thought there was just some quick easy fix. And by about the 20th person, I realized, “This is my calling. This is my career.”
Tommy B:
So I decided to walk away from the game and do one-on-one business relationship and mindset coaching. I run retreats, I run Master Minds, I do a lot of public speaking. Eventually, the tools and systems that I found that changed my life, that I’ve seen change countless of others’, really from a state of making them the best human they could possible be, that’s how this book, Legendary, came to be. It’s a simple read with a lot of simple tools of how do we live our best life from purpose to time to mindset to unconditional love to financial confidence to intimate relationships with our significant others. It’s a simple playbook and tools and stories of how I did it and how countless of others have done it through this system.
Tommy B:
And so those were the two crucible moments in my life, and Warwick and Gary, I’ll let you take it from here.
Warwick F:
Wow. That is an amazing story. So our bounce back is often informed by the crucibles that you went through. Your second crucible was undoubtedly influenced by your first crucible. So talk about that. As you were growing up, you mentioned you suffered abuse. I think from what I understand, were you bullied at school? Some kids are captain of the football team, and others are picked on. Talk about who you were, because that probably influenced your self-image. Who were you as a kid growing up?
Tommy B:
Really good question. So it flipped. I went from being the skinniest, youngest kid in an all-boy neighborhood, usually between one and three years younger than everyone else, to a big alpha kid, because I became tough and cool. So I went from being this nerdy picked-on kid, and when we switched high schools, I became the cool kid. But I want to step back because the violence for me, there was a lot of bullying in my neighborhood, because it’s an all-boy neighborhood, good hard blue-collar part of the world. I would consider that more normal than not normal. I know that sounds probably weird in these times, but that’s just how we grew up as young men. We liked to beat each other up, and I happened to be the youngest skinniest. The problem was what was happening inside the home.
Tommy B:
There was a very close family member that I experienced every type of abuse you can imagine, and that was the part that was simply overcome. So because of that, I was able to become what I call like a chameleon. If I was around the cool kids, I could become the cool kid. If I was around the nerdy kids, I could become a nerdy kid. I could literally from a humor to a fun to, again, wearing all this armor just to survive, I became that kid, so I went from being the nerdy, picked-on kid in the neighborhood.
Tommy B:
That part of the world during that time, there was a lot of racial friction and violence as well, so I experienced that in and out of school, in the playgrounds, on the streets, and so that made it very difficult. And what I was told way later in life is I never felt this sense of safety. But I never dealt with those wounds and those insecurities and those fears that come up for you, and we have all them, we all have our mistakes, we all have our wounds, we’ve all had things done to us. Some more extreme than others, but there all very real, and they all change us.
Tommy B:
So fast forward to high school when I became the cool kid, and even at school, I probably look like I had it going on, but I started running with the wrong kids at night, more violent kids, more kids getting into alcohol and drugs. And then they started carrying guns, and then we were fighting. And I was very thankful that I committed that violent, I wasn’t thankful that I hurt someone, but I was very thankful that it happened when it happened, because it changed my life because I would’ve probably ended up in a ditch and dead if I would’ve kept running with the same crew that I was running with.
Warwick F:
So listening to your story, I just wonder who was a young Tommy Breedlove? I would imagine abuse just robs you of your soul, of who am I as a person. When you put on masks, sometimes it’s like, well, who was the real Tommy beneath the mask. Did you even know who you were as a young kid or as an adolescent?
Tommy B:
That’s a great question, and it’s interesting. I’m going to fast forward and then come back to the question. Once I hit college and into my professional financial consulting and public accounting career, it was like my childhood didn’t exist. I guess it was this unconscious mental block. It went away. I never talked about it, I never addressed it, I never talked about my childhood or the friends. And so it became this unconscious mental block or wall or armor, because I didn’t want to deal with that. I’m just moving forward now. And so as a young man, if I had to look back and take an educated guess is I became whatever I needed to become. And so there was no authenticity, there was no vulnerability.
Tommy B:
It’s interesting. I don’t know how everyone feels about this. My sister’s also had challenges throughout her life. It’s interesting how we’ve dealt with them. She simply is, in my opinion, in denial. She says those things didn’t exist, those didn’t happen, but if you look at the trend of our lives and how unproductive and the mistakes that we’ve made, they tend to, she experienced the same thing I did, but she just never chose to deal with them in the way that I dealt with them. And so for me, I think it was because I became whatever I needed to become, whether it was at home, whether it was on the street, whether it was at school. I just needed to fit in, and I needed to be liked, because I knew if I didn’t fit in and I wasn’t liked, the consequences were horrific if not severe.
Tommy B:
And I think, regardless of the type of abuse that you experience, I think the worst is what gets down in your soul, into your emotional, and when you start believing, and I’m going to say something pretty harsh here, so forgive your audience. I hope this doesn’t come across, but it’s true. When you’re told you’re a piece of shit as a young puppy, and you start believing it, there’s nothing more soul-sucking. So you do everything in your power with your mask and your armor to prove you’re not that. But deep down in your soul and spine, you do believe that’s who you are, and it creates a really tough thing to overcome when you at your core have been told and taught and it beat into you at a young age, it’s really hard to overcome that.
Gary S:
Is safe to say, Tommy, based on what you just said, that you don’t know who you really are, you’re wearing masks all the time. Is it safe to say that that guy who wore the cuff links, the cuff links in the corner office, that was part of a mask, that was a different mask?
Tommy B:
Totally. It was a mask. The jokes, the constant … I was still the kid in the locker room, how we talked to each other, how we treated each other, not asking for help. The fancy ties, the suits, the watches, the cars, it was all armor. It was all shiny things. It was literally that little boy, saying, “See me, hear me, love me. And I’m valuable, and I’m important. See? See how fancy I am? See how cool I am? See how big my office is? Oh, look. I have a TV hanging from the ceiling. Oh, look. Here’s my title.” And if I would’ve been someone who had a lot of self-confidence and self-respect, those things would’ve been like, “Hey, I earned these.” But for me, it was a mask. It was just simply tools to make me hopefully feel better. The problem is they would only make me feel better for a second.
Warwick F:
Sadly, some really important lessons. The tragedy is whether it’s the abuse of being told that you were worthless, it robs you of your soul, it robs you of your individuality. If somebody had said back then, “Who was the real Tommy?” You might’ve said, “I have no idea,” if you gave truth serum so that you didn’t just joke about and just fob it off or something. And for any individual to say they don’t know who they truly are, and that just robs you of your soul, of your individuality.
Warwick F:
Me, I obviously grew up radically different. As listeners will know, I grew up in a wealthy family media business in Australia, which couldn’t be more different. But yet, not quite the same as you. I’ve had close family members at times say, “Yep, you’re wonderful.” At other times, you’re kind of worthless, or somewhere along those lines, and certainly in that environment, who you are as an individual was irrelevant. It’s like, “Okay, there’s a goal. You have to run this 150 year old, several thousand person organization, and there’s a person you have to be. Therefore, equip yourself to be that person.” So what mask do you need?
Warwick F:
In my case, it was the corporate mask, so Oxford, Wall Street, Harvard Business School. Off you go. So what I wanted to do as an individual, which we’ll talk about later in terms of your passion and your design and your skills, totally irrelevant. So even though we couldn’t have grown up more different, that sense of “I don’t know who I am,” that is a terrible, terrible feeling. Obviously, I don’t know your family, but I think, at the risk of offering a value judgment, I think you’ve chosen the better course.
Tommy B:
Indeed.
Warwick F:
Even to other family members, because it’s easy to say, “I’m not going to deal with it.” If you don’t deal with it, it’s this chain around your neck your whole life. And so I’m sure it wasn’t easy to get through it, but I’m sure you have a much better idea now of who Tommy Breedlove is than you did when you were a kid.
Tommy B:
Yeah. Absolutely. And I want to say this, Warwick, and it’s interesting to say. The consequences were almost my life, twice, literally, whether it would’ve been in a jail cell, and who knows what happens to that, or a revolving-door system into the penal code, or just flat losing my life at 37. So it came with severe consequences. I think you brought up a good point. I don’t know how this happened, but I’m thankful it happened. It’s interesting the way you were growing up. Two things that have fallen in my lap. I have my general coaching mindset relationship, but I also have these niche practices that I don’t really advertise, because these people don’t like you to advertise this.
Tommy B:
Legacy wealth families, as well as celebrities and celebrity adolescent kids, have fallen in my lap, and it doesn’t mean that the pressures, the shadows that you have to live in, the almost unreal expectations and pressures from family that they put on themselves, and with those responsibilities and those pressures come real challenges, real insecurities, real fears, but we can’t ever let them see you sweat. And so I hear this on a regular basis is it doesn’t, and I want to say this for anyone for listening, it doesn’t matter where you come from or what your story is, we all have our story, we all have our wounds, we all have our mistakes, we all have our fears, and we all have our insecurities, and they’re all very real, they are all very relevant, and we can’t compare and compete ourselves to others, because our story is ours.
Tommy B:
And if you asked a million people to put their mistakes and tragedies and wounds into a pile and go pick them back up, pick up someone else’s, they won’t pick up someone else’s, because we know our wounds, right? But it doesn’t make them any less, it doesn’t make them any more unimportant, but I want people to hear this, too, is that you’re not alone. You’re not alone, you’re not alone in your fears, your insecurities, your wounds, and it’s never too late to stop living that story that we’ve been telling ourselves and start living our lives. So I do want to put some hope out there as well.
Warwick F:
No. I think that’s well said. I want to get to Legendary leadership here in a moment, but just to fast forward to the second crucible, there’s a lot of folks out there, a lot of listeners, that they want to be successful, and like you, there’s nothing wrong with being successful, but in part depends on how you define success. Nothing wrong with having money. Money brings freedom, it enables you to have nice vacations. I remember back when we could actually go outside our homes, because we’re living in the coronavirus world, at least as we’re recording this, a bit over a year ago, my daughter was working, I have three kids in their 20s, my daughter’s working in Australia. We’d gone back there for a lot of family gatherings. I didn’t want to go back again. So we figured out, “Why don’t we meet halfway.” So we had Christmas on the big island of Hawaii. It was fabulous.
Tommy B:
Fabulous.
Warwick F:
Not the cheapest place to go at Christmas, but it was worth it. And so I’m not against doing nice things, and money gives you that opportunity, so I think that’s great. But as you say, money in and of itself doesn’t satisfy. It gives you the opportunities to enjoy things and to help. So here you were, growing up in more of a blue-collar background. You’re working hard, you’ve gone through some tough times earlier, and you were making it, you were hitting every hurdle, you’re doing incredible things. The money, as you say, the shiny cuff links and everything, but yet, somehow, despite your meteoric rise, you felt hollow. So talk about that sense of hollowness, because a lot of people would say, “Tommy, you’ve made it. What’s there to be unhappy about? The nice car, the nice house. It’s all with the American Dream. What’s there to be unhappy about? How could anybody be dissatisfied with all of that?”
Tommy B:
Yeah. I think you make some really good points. I want to recap what you said, and so I think money is A, it’s important, especially for those of us who want to make massive positive impact in the world. The more money we have, the more impact we can make, and I think it’s super important. But it’s also a ridiculously powerful magnifying glass, and if you’re an insecure ass, it’s going to magnify that insecure ass-dom to a point that you wouldn’t believe it. But if you’re an amazing human being, who wants to be of service and make impact and employ people and grow a positive force and movement for good, it’ll do that. And so for me, because I was that little boy, and we all have our own demons.
Tommy B:
Here’s the thing about the shiny things. To me, life is about experiences, events, and the people you love, and more money will give you the freedom to experience more, to have more, and to do more. The shiny things, it doesn’t matter if it’s a fancy new Corvette or a Ferrari, or everything in between, that’s not going to fulfill you inside, because if you don’t have unconditional love and respect for yourself, and you’re struggling with your mindset, i.e., that inner voice that says, “What if they figure out I don’t know what I’m doing? What if they figure out I’m scared? What if they know my deepest, darkest desires?” We all have some level of that.
Tommy B:
And so regardless of the amount of money you make, you’ve got to have unconditional love and respect for yourself, you’ve got to do the work to build your mental, emotional, and spiritual fortress, not just your business and financial fortress. And so for me, I was missing all those pieces.
Warwick F:
As you were in that ditch.
Tommy B:
Yep. I was still that-
Warwick F:
That sense of unconditional love that gives you. I love how you put it. That self-love, that “I am worthy of being loved. I am worthy of being admired.” That wasn’t there, as you were sitting in the ditch.
Tommy B:
It didn’t exist, and my wife and I have talked about this subsequently is she was able to love me when I couldn’t love myself. I had zero self-respect and love for myself. I was never taught that, I didn’t know what that meant, I was incapable of receiving love, and so for me, it was just this little boy who didn’t feel valuable, who didn’t feel enough, who didn’t feel worthy, and who didn’t feel lovable. And it was up to me to rewire my heart, my brain, and my soul, so that I develop that self-confidence, to start mastering that mindset. And so that little boy still was just screaming in all the wrong ways, just trying to be the tough guy, cool guy, important guy, sexy guy, funny guy, whatever mask I wanted to wear, and it was never going to be enough, and that’s what put me in the ditch.
Warwick F:
It’s easy to say you believe in yourself, love yourself, give back to others, but how did you flip that switch, because that was years in the making, years of pain, trauma, abuse, maybe some mistakes. How did you change that mindset? Because that ditch seems like it was a pivotal moment in your life, maybe the pivotal moment. How did you flip that switch so you actually could think, “Maybe my wife loves me, and you know what? I’m worthy of her loving me, I’m worthy of family and friends admiring me.” How did you flip that switch?
Tommy B:
There is no switch is the honest answer. What I had a burning desire for at that time, staring at that blue sky, not knowing where my car was, why I was half-dressed, and what the hell just happened to me? What happened to me was this intense fear that A, I didn’t want to die, and B, I didn’t understand this, but there was this burning desire to just change. There was no switch of all of sudden developing self-respect and unconditional love. And I say this all the time, and I’ll tell you exactly how I did it. I say this all the time is we need to keep ourselves in physical shape, and we’ve got to do that. We go walk, we exercise, we lift weights, we play basketball, whatever we do, but you’re not going to stay in physical shape and/or get in shape if you don’t exercise those muscles every day.
Tommy B:
And so your heart muscles, your self-respect muscles, your mind muscles, they’re muscles as well, and you’ve got to nurture them, work on them, and flex them every single day so that you build that mental and emotional fortress so during times like we’re in right now, this COVID virus hit, or family does hit, or tragedy hits, or business failures hit that you will be ready, willing, and step in, and you’ll have the self-confidence and courage to lean in. And so it didn’t happen for me overnight, because I hadn’t flexed any of those muscles. I just had a fear and a burning desire to change. It looks like Gary’s dying to say something, so I want to stop.
Gary S:
I can sense the conversation’s about to turn to how you did indeed bounce back, and one of the things that was so beautiful for me in your book, and I’ll hold it up here for folks who are watching on YouTube, you can see it right there, was this idea, because it’s so simple and yet so powerful. And I think it probably, and I’d love to hear your reaction to it when I say it and ask you the question, is probably very instrumental in your bounce back from that ditch, and that’s the purpose formula that you draft in your book, right? How do we find our purpose? And this is the purpose, listeners, or the purpose formula that Tommy prescribes in his book, Legendary. Pretty simple. The purpose formula is “We love it” plus “We are talented at it” plus “The world needs it.” Add those three things together, and that equals our purpose. Even if you hadn’t made the formula in your head yet, how was coming to that realization instrumental in getting you figuratively and literally out of that ditch?
Tommy B:
For me, the truth and the transparent answer is I didn’t find my purpose for another three years. And thus, because my life transformed, I started developing my mind muscles, my heart muscles, etc. When I got to the top of the game and knew if I stayed in this world that I would have eight figures in the bank account when I retired, but I wouldn’t be happy and fulfilled, that’s why I knew I had to leave at the top of the game, because I was so conscious and so aware and had done so much work with coaches, mentors, myself, I knew that I wasn’t working in my purpose, and I would never be fulfilled or happy. That’s the moment that I knew that I’ve got to use my God given talents, all of these people were reaching out to me, these ambitious, driven professionals, “Hey, I don’t want to give up my ambition or drive, I want to be financially confident, but I want to have better relationships with my family and friends. I want to have a better network, I want to cultivate unconditional love, I want to be the master of my mindset.”
Tommy B:
So my purpose fell into my lap by doing all of these right things, but that’s the reason I left the financial world is because I knew it wasn’t my calling, I knew it’s starting to suck out my soul, and the money would never fulfill me and make me happy. So it took great courage and great fortitude to walk away from that kind of paycheck and distributions every month, but I knew I had to do it, because it was bigger than me, and I was going to use my God given talents in things I enjoy. I’m telling you when I’m talking on a podcast or on a stage or doing a retreat or doing one-on-one coaching, I am not more fulfilled. Time literally stops, because I love it. I love seeing people realize the best of themselves. And so I didn’t have that in the financial world, and there was no amount of money that was going to fulfill me.
Tommy B:
And so I didn’t find it until later, and here’s something I believe about purpose, and I want everyone to hear this. Every single human being on Earth has a purpose, and that purpose changes depending on the season of our lives. But everyone of us until our last breath on this beautiful planet has a purpose. It’s just for us, and it’s an art and science to find it, but the simple formula is this. You’re super good at it, and if you don’t know what you’re super good at, go ask your closest friends and network and family. They’ll tell you what you’re super good at. You enjoy doing it, and whatever you believe, the planet, your friends, your community, or whatever this world needs, you use those two things to go do something bigger than yourself to serve, for lack of a better word. That’s where you find fulfillment, and it can be inside of the career or outside of the career. So I just wanted to say that.
Tommy B:
I didn’t find my purpose in that ditch. I knew, however, I was meant for something great. I didn’t realize why I was still on this planet. All the things I had done and been through, I was like, “There’s no reason I’m still here, so I’ve got to trust that. So I’ve got to find it.” And so that was part of my journey.
Gary S:
And that’s not altogether different. In fact, it’s very similar to what Warwick talks about and Warwick’s own experience. I don’t want to tell your story, Warwick, you can tell it, but the idea that it can take a while. As you’re moving beyond your crucible, as you’re moving beyond those moments, it’s not instantaneous. You said it earlier in this discussion, Tommy. It’s not a switch that you can flip, necessarily, to move beyond those things that you’ve struggled with. It is a process.
Gary S:
Warwick talks about it in depth in the Crucible Leadership model, and it’s always exciting for me to come in and see two, I’m looking at two guys on the screen, who could not have more different backgrounds, and yet, and more different experiences, but the emotions of what you went through and the way that you, bit by bit, reclaimed your sense of purpose in both of your cases is inspirational, and I hope that’s what listeners get from this is that you don’t have to be Tommy and go through the things he went through, you don’t have to be Warwick and go through the things he went through. The emotions of how they processed what they went through, that’s the formula for getting you beyond. Sorry, Warwick, I cut you off.
Warwick F:
Yeah, yeah. No worries. It’s all good. I love what you’re talking about, Tommy. Just finding things that we love, that we’re talented at, and the world needs, I think that’s so true. And purpose, I think, really is, purpose is when it’s a God given purpose, a purpose from within you, it is very fulfilling, and it does bring joy. But I keep thinking about the Tommy in the ditch, and you made a decision. You didn’t really have all this figured out. I didn’t when I was trying to claw my way back. I didn’t have the whole Crucible Leadership model figured out. That kind of stuff comes afterwards as you look back, unfortunately. It’s good for other people. It doesn’t really help us at the time, but we make our way through and muddle through.
Warwick F:
But part of it, I think, is you make a choice, and you made several choices. One was, “You know what? I know maybe I don’t like myself, I certainly don’t love myself, but I am going to work on that. For better or worse, I’m going to be the authentic Tommy Breedlove. So be it. Forget the mask. I’m done with the mask. I’m going to be myself, and I’m going to work on,” and I love that phrase you use, that of self-love. It’s like exercise. We all use different things. For me, faith is a huge deal, so just the thought that we’re all loved by God unconditionally. Over time, as I read, meditated, prayed, and fortunately, I’m sure, like you, I have a wife that loves me unconditionally. That was a huge help. But over time, it’s like, “I’m going to be the real me, and that’s it.” So that’s a choice, and just the sense of purpose of trying to do something that really makes the world a better place.
Warwick F:
So talk a bit about that, because to me, that was key for you. You made a choice, forget the mask, to be authentic, and in some ways, you wanted to do something that was purposeful. Does that feel true, that choice you made?
Tommy B:
So true, so true, and I’m going to talk a little bit before that and right at that moment. So there’s so many who keep saying, over and over again, that it’s the absolute most powerful thing, that maybe we’re going to say today is we, as human beings, like to feel like we’re in control, but we are in absolutely control of nothing with the exception of one thing, and it’s our choices. Including in those choices are our mindset and attitude, so choices, mindset, and attitudes. The rest we can influence, we can inspire, we can lead, and we can do the best we can, but at the end of the day, all we have in our control is our choices, mindset, and attitude.
Tommy B:
So pre-ditch, I was completely unconscious, I had the wall up, and the truth be told, this is kind of a cute story, is my wife and I were going through all of these wedding counselors, because we were trying to figure out why we were so unhappy and blah-blah-blah-blah. And so about the second or third visit of every single one of those counselors, the counselor would be like, “Heather, why don’t you stay home, and Tommy, we need you to come back.” At first, I thought they were going to say, “Hey, Heather’s the problem, and Tommy, you’ve got it all figured out.” But that’s not what they were saying. They were seeing this deep darkness, they were seeing this wall that I wasn’t even letting them penetrate. I was completely closed, I couldn’t feel, and so I was closed. I don’t know I had the ability to choose something different. That’s how closed I was.
Tommy B:
But one of those counselors said something to me that I’ll never forget. He says, “There’s a facility in Tennessee that can do more for you, Tommy, in seven days than I can do in 10 years.” And when I woke up in that ditch, I remembered that, and I made the choice to listen to a man who’s in this profession, go to this place in Tennessee where they cut me open for four days and 30 others. I knew I wasn’t alone, I could feel again. They let me know that “Hey, this is going to be okay,” and then they gave me three days of tools to put it all back together, and that was my catalyst to start participating in my own rescue, investing in myself, and making me and my mindset, my emotional, my spiritual, my physical life my number one priority so that I could serve others better.
Tommy B:
And so I finally knew I could choose, and the first choice I made was to listen to that guy, because I hadn’t listened to him for four years before, and say, “Hey, there’s something out there that can help me find who I am,” and it’s called the Living, I’m going to give them a prop, they give me nothing, it’s a Living Center Program in a place called Onsite Workshops outside of Nashville, Tennessee. And that seven-day program was the catalyst for me becoming the man, human, and person I am today.
Warwick F:
That’s awesome. I keep reflecting on that phrase, “Investing in yourself,” which sounds self-centered, but it’s really not. It’s in a sense, other-centered. I’m sure your wife and those who know you are very grateful that you’ve invested in yourself. It’s almost denying, as those negative voices never quite go away.
Tommy B:
Ever.
Warwick F:
It’s a bit like exercise. “Hey, I worked out in a gym yesterday. I’m good for the next six months.”
Tommy B:
Not at all.
Warwick F:
Life’s not like that. Same as spiritual and emotional, because there is the voice, that one that said, “Hey, Tommy. You’re worthless,” in a bad moment. That never goes away totally.
Tommy B:
And loud.
Warwick F:
It’s like, “Okay. I hear that voice. I’m not going to let you gain traction, okay?” Whether it’s yoga, meditation, prayer, whatever spiritual practices work for you, use that to help you realize that I believe every human being is perfectly and wonderfully made and loved by God or some spiritual force, however you look at it. Claim that truth, and that’s the internal. The external is just what you’ve done, which I love, is just this whole concept of purpose and significance, because I feel like as we’re able to contribute to the world, there’s a healing balm in that. As you’re helping others, you take your focus off yourself in terms of self-centeredness, and you do that, you help people all over the country, all the world.
Warwick F:
So talk a bit about how clearly you love Legendary leadership, and it feels like, I’m not saying that because, “Oh, you like it. You’ve written a book,” but it’s more there’s a sense of purpose, there’s a sense of excitement. I’m not just going to get this big paycheck and the corner office at the 50th floor of some big building. There’s nothing wrong with that, but you’re changing people’s lives. Right? It’s not about the speaking and endorsements. So talk about how you know who you are. I think to the best degree you can, you actually feel that you’re worth loving. Am I right?
Tommy B:
Indeed, indeed. 100% now. Still have bad days, though.
Warwick F:
Correct, but you’re focused on helping others. So talk about how Legendary leadership has transformed your life and transformed others’ lives, this mission you’re on.
Tommy B:
Yeah, absolutely. I can’t tell you … So when people usually … So one of the hardest investments we make, and I want to go back to something you said, is investing in yourself. It’s not selfish. There’s the great faith-based joke is the guy, the flood’s coming, and the guy’s sitting on top of his house. And then the boat comes by and says, “Jump in,” and he’s like, “No. I’m waiting for God to save me.” The helicopter comes in and says, “Jump in.” “No, I’m waiting for God to save me.” And then he drowns. “God, what happened?” He goes, “Well, I sent two things.” So you’ve got to participate in your own rescue, and I believe in order to be the best leader, husband, man, woman, family member that you can is it starts and ends with you. And so I’m very rigid.
Tommy B:
For me, living a life of significance and purpose and serving is about every day getting up, making sure I have my gratitude exercises, my physical exercises, my meditation, my daily readings, my prayers. I literally spend 90 minutes to two hours every day working on myself, my fortress, in order so I can serve and love people to my fullest. And some of the stuff I do is pretty heavy. I’m in the pain and purpose business. I carry the weights and burdens of pretty successful people but also help them find their purpose.
Tommy B:
And it’s interesting that you talk about serving and finding. It’s interesting. If you looked at my client base, I have everything from people just getting started in their life to as the wealthy as they come, and it’s interesting to see how similar people are. It’s no longer anecdotal. It’s statistical. And so it’s interesting. It doesn’t matter, sometimes, how much money they make, people are like, “I’m still not happy. I’m still not fulfilled. Why do I find myself looking at the stars at night?” And almost 100% of the people, whether it’s in a group setting or on a stage or one-on-one, almost 100% of us, and it’s almost statistical, we all struggle in our relationships with our family members, our significant others, and sometimes our friendships. It’s 100%, so we’re not alone.
Tommy B:
And so for me, building and living a Legendary life is doing the best we can every single day, and I’m going to give you some of the things that it includes, and these are things that I believe deep down inside. And this book is all about simple tactics, great stories, and easy, actionable things that you can do in the following categories. And to me, you can’t overwhelm yourself and start on all of them. You’ve got to start simple, dream big, start small, but just start daily exercising these different parts of your mind, heart, soul.
Tommy B:
And so for me, it begins and ends with purpose, is we’re all here for a reason. We’ve got to figure out what that reason is why. And to me, the only real asset we have in life that’s literally depreciating every day, that’s a business term, is our time. And so how do we reconquer our time, and how do we prioritize our time to do the best we can. I believe that financial freedom and confidence is as important as it can, especially in the Western world. It helps us make impact, it helps experience life, and it helps us have freedoms we wouldn’t have. Then it moves into how do we cultivate networks and leverage our friends, our family, our colleagues to surround ourselves with the best people possible, but also come from a place of service?
Tommy B:
And then it takes a dramatic turn. It takes a turn into, “Okay. Now, we need to start developing unconditional love and respect for ourselves,” but a lot of us alpha individuals have a real problem with receiving love and giving love. How do we that? How do we be a little more vulnerable? And then it talks about how do we have better intimacy with our friends, family, and significant others? How do we master, you talked about it, that critic that can get so freaking loud sometimes, and tell us we’re not good enough, and, “Hey, you are this bad person, and what if they figure …?” And so it takes a wholistic approach, and it talks about the power of choices, but to me, it’s a simple playbook on how to live the best life.
Tommy B:
And I’ll tell you why I chose Legendary. In a world of constant self-promotion, “See me, see me, see me. Facebook, Instagram, LinkedIn. I’m important. Here’s me getting out of the car. Here’s me getting out of a jet. Here’s me important. Look how pretty I am.” And we’re all guilty of it on some regard, right? But to me, Legendary is something that’s given to us by our communities, our societies, and our tribes. And you can either be a beautiful legend, and it doesn’t have anything to do with rich or fame, or you can be a horrible legend. And this playbook is all about when we leave this world, we take the U-Haul of stuff with us, and no one’s going to read our resume, but when we leave this world, we’re going to leave ourselves, our communities, and this planet a little bit better than we found it. And to me, that’s the journey, building and living a Legendary life choice.
Warwick F:
I think that is so true. As you’ve been talking about some of the … We all have pain, and some of the wealthy or Hollywood folks or different people. I grew up with that. For whatever reason, we were on the map with my parents, and my mother would throw incredible parties, so Hollywood people would come to Australia and stuff, and it’s like, “We’re used to good things in Hollywood, but the stuff that Lady Fairfax has in Sydney, it’s another level than we’re used to,” so that just tells you something. So there was legendary parties, to misuse your phrase.
Warwick F:
But yet, you can be really successful and famous and be empty. And to me, what fills the emptiness is yes, you’ve got to love yourself, and there’s that self-work you need to do, but you have to live a life on purpose, which to me in some way makes the world a better place. It could be through an invention, it could be through a non-profit, it could be in a corporate arena. That can have very diverse arenas, but when you’re living life on purpose, doing something, as you put it, that the world needs, which is other-focused, that gives even the wealthiest, most successful person, that can often be the most depressed person, meaning, as well as people on the other end of the economic spectrum. And it also feels like maybe I am worth loving in some weird way as I’m helping others. So that sense of other-focus, to me, it’s difficult have a sense of purpose which isn’t in some ways other-focused on some level. Does that make sense?
Tommy B:
100%. Couldn’t agree more. Gary, looks like you’ve got a question, brother.
Gary S:
Yeah, well, I have a thing I do in every podcast, Tommy, where I say it’s about time to land the plane. We’re not landing yet. The captain’s turned on the Fasten the Seatbelt sign, and the gear may be coming down, but I want to summarize for the listener here that is really, really interesting to me. Folks who’ve listened to this podcast since its inception know Warwick talks about the importance of living a life of significance. To hear you describe a Legendary life, there’s so much overlap there in the way that that comes together, and that’s one of the truly great things about being part of this podcast is to see people from different walks of life, who’ve arrived at the same place through different circumstances, to help people with that very thing.
Gary S:
Tommy, there was something today. It’s funny that you talked about Facebook. I sent you a Facebook friend request yesterday, and you were kind enough to say yes. And I saw a video you posted on Facebook today. It was just you, and you were so excited, and you’re like, “I just have to share this with everybody really quickly.” And you were actually there in your home studio with your good microphone, and you were just doing this short, it’s 15, 20 seconds long, but this is what you said. You quoted someone, but this is what you said, and I think it’s a great way to begin the process of hitting the runway. You said this, is a quote that you quoted. “I cannot do all the good the world needs. The world needs all the good I can do.” That, to me, summarizes Crucible Leadership and summarizes A Legendary Life. Is that fair?
Tommy B:
That is completely fair, and when I read that, it was part of my daily routine that I was just talking about that I read that, and I had this, “Oh, my God. That is genius.” “All the good that I can do.” It’s about something bigger than us, it’s about service, it’s about impact, it’s about significance, and what I like about it, I wish there was three million or billion other Tommys and Warwicks and Garys in the world, because we all are beating this drum of “We can do this. You can do this. We can overcome things, and you can actually be happy and successful.” And Warwick might be strawberry, and I might be chocolate, and you might be vanilla, and this person over here chocolate chip, but there’s a flavor for everyone. And find your flavor, find what voice resonates with you, find what message resonates with you, whether it’s books or podcasts or mentors or coaches or your tribe or your inner circle or your friends, find it and go chase it and take one small step. So I love that.
Tommy B:
And that quote, I can’t remember who said it. It was Janis something, and I just read it for the first time. It’s laying around in me somewhere, but I don’t want to go digging during the podcast. Let me show this. This is kind of crazy. There’s my daily readings. And so I just think this message, and candidly, if I’m going to be fully transparent, I’m angry. I’m angry that so many amazing, beautiful, ambitious, driven people who want to serve, they’re unhappy, they’re unfulfilled, they don’t know what they want to do. And I think, and I’m not one of those martyr/victim people, but I think we’ve done a piss poor job in our society of teaching people money, emotional health, mental health, and spiritual health. And it’s all a wholistic stew, and if we take one ingredient out of the stew, the stew doesn’t take good. You take salt out, the stew’s shitty. Forgive that word. The salt’s not so good, but you know what I’m saying?
Warwick F:
The stew?
Tommy B:
Yeah, the stew. The stew. And so I forget the word there, but what we want to do is there’s just baby steps that we can do, and it’ll be a little hard. If you’re not happy with where you are in life, just go find the nearest mirror, look in it, and just say, “I want to change,” and then take one small action. Pick up a book, listen to a podcast, just move.
Warwick F:
And you’re right. We don’t really teach it in schools or anywhere, I suppose, families, community groups, churches. I guess we could all do better, but getting to the point that you’re at, and I like to think I’m at, where you accept who you are, you believe that you were worth loving, you are contributing to society in a purposeful way, you have people that are for you, and they’re not for the mask version of Warwick or Tommy or Gary. They’re for the real version. When you’re your real self, and somebody says, “You know what? I like the real Tommy. The other Tommy was okay. This one’s better. It’s really you.”
Warwick F:
It’s quite something when the mask is down, and people love you for who you are, and you’re contributing to society. That, to me, is a Legendary life, a life on purpose, a life of significance. That is possible, it is mission-possible. Not mission impossible. It’s not an easy road to get to. It is possible, you’re an example of it, I’d to think in some small way I try to be, but being authentically you, in a way living on purpose and helping others, it is possible, it’s worth the effort, it’s worth getting out of the ditch.
Tommy B:
And the work never stops.
Warwick F:
It’s worth it. Exactly.
Gary S:
Yeah. I can see that-
Tommy B:
The work never stops. Yep.
Gary S:
No, I can see the guy in the ground with the flashlights doing this. So we’re getting to the point that we’re going to land, but I would be remiss after all of this great content, all of this great experience that you’ve shared with listeners, Tommy, if I didn’t give you the chance to tell people where they can find you, and not just you, but also choose goodness where you do a lot of your work from. So how can people connect with you, find your book, and learn more about how to live a Legendary life?
Tommy B:
Well, the book is everywhere, and I was going to say even in your airports or bookstores, but no one’s going to the bookstores or airports. So it’s all over Barnes & Noble, Amazon. You can get the book anywhere. Because of what’s happening in the world right now with COVID, if you go to TommyBreedlove.com/gifts, the first thing I give you is my purpose statement about here is my purpose right now during this season of my life, and the formula and a blank page for you to work your own, as well as my Legendary lifetime, what we talked about, my daily routine to help me be the best person possible, to hopefully build theirs. What we’ve added to that is the Financial Competence and Freedom chapter, as well as the Mastering the Mindset chapter for free, because I think there’s an undercurrent of fear, insecurity, “What am I going to with my money?” And so these two chapters are so vitally important, and I also share my story, so you get the preface as well.
Tommy B:
So if you go to TommyBreedlove.com/gifts, you can get two free chapters of my book, Legendary. I put so much content out there on Facebook, LinkedIn, and Instagram, whatever your flavor is, it is all about us being a little bit better than what we are, hope, innovation, love, grace, and being more financially free. So @TommyBreedlove on Instagram. Of course, I’m on Facebook at Legendary Choice, which is under the Tommy Breedlove brand, and as well as on LinkedIn. I put stuff out there every day just to be inspirational. Know that you’re not alone, and know that you’re worthy enough and valuable, and we’re all in this together. And I think right now, we’re craving connection, and we’re craving vulnerability and authenticity more than we ever were, so let’s all give people the gift of going second, let’s be honest and vulnerable, and here’s to all of us, Crucible Leadership and building and living Legendary lives.
Gary S:
Fantastic. Let me, for your listeners, summarize some takeaways of this robust conversation that we’ve had today. One thing, I think, comes through loud and clear from Tommy’s story is that mentoring matters. You can find it anywhere. Tommy found it in jail. Not only did Tommy find it in jail, but he found it from an unlikely source in jail. So look around you, see the people that you admire, see the people who are doing things like you wish you were doing things, like you aspire to be doing things. And then ask for help, see if they will help you. Most people when asked to give some counsel, some advice, to pass along their wisdom, will jump at the chance. And having a mentor who will pour into your life in that way can make all the difference in the world. Tommy’s living proof of that.
Gary S:
The second takeaway, this is very powerful as Tommy and Warwick are talking about their crucible experiences and their bounce backs from those crucible experiences, is do not compare your crucible to other people’s crucibles. Your worst pain, your worst setback is just that, your worst pain and your worst setback. Tommy gave a great example of if we took all of our crucibles and threw them in a bucket, and then everybody went to pick them out, we wouldn’t pick out other people. We’d pick out our own, because that’s our worst pain. So that’s what you have to find your way back from is your worst pain. And to paraphrase the title of the podcast, that’s where moving beyond your crucible begins, by digging into your pain and learning the lessons of it.
Gary S:
And then the last thing that we can take away from this is find your purpose. Tommy has a great, great formula for how to do that. It is “We love it, we’re talented at it, the world needs it. That equals our purpose.” And the other important point there, both for Warwick and his life and Tommy and his life, is that it may not happen immediately. It probably won’t happen immediately after your crucible, but you do have a purpose. And even if it doesn’t happen immediately, keep after it, because the world needs your purpose, and the world needs you.
Gary S:
Thank you, listener, for spending time with us today on Beyond the Crucible. You can do us a little bit of a favor by on the app that you’re listening to right now, click Subscribe. That will ensure that you never miss conversations like this one we had with Tommy Breedlove today, and it’ll also help us make sure more people get a chance to hear the insights that Tommy has to offer on how to confront a crucible, learn from a crucible, and bounce back from a crucible. If you’d like to learn more about Crucible Leadership and the resources that we offer, you can visit us on the web at CrucibleLeadership.com.
Gary S:
So until the next time that we’re all together, thank you truly for joining us here on Beyond the Crucible, and I’m going to steal a word from Tommy and say, “You’re all beautiful humans,” and remember that your crucible experiences are not the end of your story. It wasn’t the end of Tommy’s story. You already know it’s not the end of Warwick’s story. It’s not the end of your story either. But you dig in, you learn the lessons from them, you apply those lessons, and you push yourself to live life on purpose, as Warwick says. It can be not the last chapter of your book. It can be the next chapter, the best chapter, because where it leads is to a life of significance.
Conflict and leadership frequently go hand-in-hand. Add to the mix a global pandemic that comes with stay-at-home orders, shuttered schools and remote working, and millions find themselves living day-to-day in a powder keg of anxiety and stress. How best to navigate this unprecedented confluence of circumstances to minimize its affect on your family relationships and your business’s bottom line? Crucible Leadership founder and BEYOND THE CRUCIBLE host Warwick Fairfax and podcast co-host Gary Schneeberger discuss the indispensable role grace and tolerance play in not just avoiding flare-ups, but encouraging each other at a time when encouragement is more essential than ever. It all starts, they explain, with doing the same kind of self-audit that’s critical to learning the lessons of a crucible experience. Then, once you understand how your unique stressors and anxiety triggers affect you, you can take practical steps to defuse tensions with others and keep lines of communication and productivity operating smoothly. “The core of grace,” Fairfax says, “is treating other people like you’d like to be treated.”
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👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Gary S:
Welcome, everyone to this episode of Beyond the Crucible. I’m Gary Schneeberger, the co-host of the podcast and the communication’s director for Crucible Leadership. And I’m thrilled to welcome you to the latest episode of a podcast that deals in what we call crucible experiences. Crucible experiences are those moments that we go through in life that are by definition, painful, they’re failures, they’re setbacks. They’re those things that either we cause in some way, or it’s things that are visited upon us that can change the trajectory of our lives, can really knock us off our feet. And the reason that we talk about them though, is not so that we can camp out here and feel bad. We talk about them in the hopes of helping you if you’re going through the same thing, overcome those things, learn the lessons of those crucibles, and apply those lessons to a vision and a passion and a life on purpose that leads to significance.
Gary S:
This particular episode many times, we will talk and by we I mean, myself and who I’ll introduce in a minute, the host of the program Warwick Fairfax. Sometimes, most of the time we talk to guests. But today it’s going to be Warwick and I talking about some pretty big ideas, some principles that undergird what Crucible Leadership’s about. And Warwick, we do as I said, have a big picture show today for the listeners, don’t we?
Warwick F:
Absolutely Gary, I’m very much looking forward to it.
Gary S:
We are going to talk today listener about the subjects of Grace and Humility. I’m sorry, not Grace and Humility. Humility is good too, but we’re going to talk about Grace and Tolerance. And both of those do require humility on our parts, but our focus is going to be on grace and tolerance as the antidotes to anxiety and stress.
Gary S:
Right now as we’re recording this, anxiety and stress are perhaps more prevalent in memory for many of us who are hearing these words, because we are in the midst of the COVID-19 pandemic as we’re recording this. So certainly, that’s one of the reasons why we’re wanting to address this topic, but stressful times, which can lead to stressful reactions occur every day and have occurred long before COVID-19 and will occur long after COVID-19. And our hope here in having this discussion is to give you some tips and some insights into how to manage those stressful times in ways that manifest grace, in ways that manifest tolerance, so that we can overcome anxiety and stress.
Gary S:
Warwick, this is a pretty big subject, where do we begin in having this discussion?
Warwick F:
Well, I think a good place to begin is just the situation we are in right now because it provides a good case study really, with the challenges of dealing with stress right now with the coronavirus and most of us around the world are being asked by relevant authorities federal, state, local to shelter-in-place, to minimize the amount of times we’re going outside, wear marks if you go to the grocery store. And we’re in a situation where we’re working from home, some of us have been furloughed or laid off. Some have young kids at home, maybe adult kids, we actually have our three adult kids at home with us. One of them has got two weeks to go before he finishes his senior year and another one’s working from home and another’s about to go to grad school. So everything is happening.
Warwick F:
Just this last week, a couple days the internet went out, which it’s like if you got kids studying for exams, and everything it’s like that’s sort of a disaster. I have my own home-based business and there’s all sorts of things that causes stress both from a health perspective, from an economic perspective. And in times of stress, we’re often not at our best.
Gary S:
Right.
Warwick F:
Sometimes we’re at our worst, unfortunately. And that can manifest itself in getting a bit stir crazy and wanting to get out but not get too near people, and wondering what’s going to happen with our job and health. And as we get stressed, we often get a little frayed at the edges, we can be a little temperamental, and when we’re under stress being humans, unfortunately, we then can take it out on people who we’re around, which it will be for many of us our family, maybe for some it might be roommates, whoever it is.
Warwick F:
And you have a bunch of people in close quarters for weeks now and who knows how many more weeks more. Things can happen and that’s really where these times of stress and frayed reactions and feelings and emotions, it’s where we most need grace and tolerance. So we’re talking specifically about the impact of the coronavirus on stress. But there’s a broader context where you might be at work, maybe your company’s being merged with another company, maybe you get laid off. There’s all sorts of things that happen in our lives that increase stress, it’s part of being human. So the question is, when that happens, how do you try and mitigate and lessen the challenges of stress, which tends to make you lash out and react in very intolerant ways, very ungraceful ways. Often on those we love or those we work with. So that’s the challenge.
Gary S:
And that’s a very good explanation and a framework, some breadcrumbs of what we’re going to talk about and it’s important to note, a couple things I think about grace and tolerance. One, Warwick and I have been talking about this. One I think, is that this is not a magic potion to get … The things that we’re going to talk about here, having and exhibiting and extending grace and tolerance to each other is not. If I were Muhammad Ali, I would say, “It’s not a pill you take. It is a commitment you make.” It’s not overnight. It’s not something that happens necessarily even easily. It takes work. And we’ll go through how that plays out. But the other thing I think it’s important to talk about at the outset here, is that the reason why we’re talking about this, stress in and of itself can be difficult on relationships, but it can degrade relationships if you take things out on each other, your stress and anxiety.
Gary S:
And in the workplace, it can degrade productivity. So what we’re really trying to do in giving you these tips, is to give you ways to avoid that degradation of productivity and relationship to move beyond that in a way that will allow you to manage your stress, manage your anxiety, and also not just manage your relationships but continue to have your relationships thrive.
Gary S:
And Warwick, before we move on. I wanted to share with the listeners, we’re both subscribers to Harvard Business Review, you for better reasons than I am because you graduated from Harvard Business School. But I find their insights fascinating and every day they send a Management Tip of the Day. And a couple days ago, here’s the Management Tip of the Day, it’s just a couple of paragraphs that they sent about this very subject in the workplace specifically, but that is after all, what Crucible Leadership talks about life in the workplace.
Gary S:
But this is what Harvard Business Review their leadership Tip of the Day of a couple days ago from this recording. When you’re under constant stress, it’s not always easy to be patient and understanding with your co-workers, add in or your family members. But being judgmental doesn’t help anyone. How can you find and demonstrate empathy for your colleagues when you’re emotionally depleted? First, accept that we’re all coping with this coronavirus crisis differently. For example, you may find it helpful to pay close attention to the news, while other colleagues may prefer to limit the amount of information that they take in. Also, be generous in your interpretations of others when they send a terse email or look grumpy on a video call. It’s more than likely that their mood has nothing to do with you, or work.
Gary S:
Do your part by being honest about what you’re feeling at the moment and clearly communicating your needs. And remember that your co-workers and your family members are likely suffering in ways that you don’t necessarily understand. Don’t try to compare suffering. Here’s the payoff here. Instead, lean into compassion, empathy and kindness. That, to me seems like a pretty good formula for grace and tolerance, doesn’t it?
Warwick F:
Oh, absolutely. It’s in times of stress in particular, that we want to, in a sense, amp up our levels of grace, compassion and tolerance to others. I like what you said earlier about, it’s basically a decision it’s not a pill you take, it’s really grace and tolerance or a choice. When you’re under stress, if you just go into autopilot, what tends to happen is you react, the slightest little thing, it’s almost like you’re dry kindling, you’re just waiting for a spark. Some family member, it’s often worse with family members because the more we care about, the more they can set us off. It’s just sadly, human nature. But even at work, you’re just waiting to snap, you’re ready to go, ready for bear and boom, let’s go.
Warwick F:
And that’s where you got to make a choice to say, “Okay, you understand that,” but you’ve got to dial it back a bit before you react. And that’s where some of these tips that we’ll get to in a moment, I think are helpful. But it really starts out with recognizing when you’re under stress, you will tend to react both at home and at work. And you’ve got to make a choice to go down a path of dealing with it. And certainly a big part of that is having compassion, giving somebody the benefit of the doubt. And even if you know that was a bit on called for, that snarky comment that they make in your meeting and something they thought was humorous. Other people might have laughed at it, but you’re not laughing because it’s at your expense. And rather than just, okay, fine payback time. I’ll wait for my opportunity in the meeting. And I’ll think of some other witty retort. It’s like yeah, just let it go.
Gary S:
Right.
Warwick F:
Is it really worth, amping up the battle of snarky comments and payback? It’s silly. It really starts with making a choice.
Gary S:
It is giving the other person, you said it, the benefit of the doubt. Webster’s Dictionary defines this, I’m a word guy so that means I string a lot of words together, sometimes more than I should. Webster’s Dictionary defines it very concisely. Webster’s defines grace as courteous goodwill. Very simple explanation. And the thing about it is to truly exhibit and extend grace to another person. It doesn’t matter if they deserve it. In fact, many times they’re not going to, in your mind deserve it, you extend it anyway.
Gary S:
I’ve heard it said Warwick, on the subject of forgiveness. And these are similar concepts forgiveness and grace, that the idea of forgiveness is taking the sin of another on yourself. Someone does something to you, and you just don’t make them pay for it. You pay for it on their behalf so that the relationship can continue. Similar sort of thing applies in grace. You don’t have to have someone ask for forgiveness. You don’t have to have someone say, “Oops, I messed up,” to extend grace. In fact, many times, that’s not going to happen. It’s a decision, like you said, it’s a choice to extend to them. This courteous goodwill as Webster’s calls it.
Warwick F:
Yeah, absolutely Gary. It’s very well said. As people of faith, we often think of grace in a more religious or biblical context where, literally, from a biblical perspective, it’s more, Christ, death on the cross for mistakes, sins, if you will. And so from a spiritual perspective, Grace means unmerited favor. It’s doing something to somebody that they don’t deserve. And looking at it more broadly, we’re not extending them grace and forgiving them if you will, because they necessarily deserve it. It’s because it’s the right thing to do because it’s funny and I will talk more about tolerance. But I think in our culture, everybody wants people to be tolerant of them, like be tolerant of me, okay? I don’t care if I’m tolerant to you, you should be tolerant.
Gary S:
Right.
Warwick F:
You should be forgiving, you should be understanding. Well, that’s fine, but it’s not nearly enough. We need to focus as much frankly, we need to focus more on being tolerant of other people, of being forgiving of other people, of showing them grace. And you’re right, forgiveness is a whole other subject. I think we’ve talked a little bit about this before. But yes, there’s time and places where something happens that may be particularly egregious or offensive and you will feel like you need to bring something up not in a big meeting, typically one-on-one and say, “Hey,” calmly, “What you did hurt me or offended me or I didn’t really appreciate that.” And they might say, “Oh, gosh. I’m sorry.”
Warwick F:
Unfortunately, because people are pretty human. And more times than not, they’ll say, “Well, sorry, you felt that way. I don’t see it myself and it’s your problem. Why can’t you take a little ribbing or a little whatever?” And okay, you tried, but not everything needs a pitched battle of, let’s have a big meeting. And you got to forgive me and I’ve got to forgive you or whatever it is.
Warwick F:
So often, showing grace is irrespective of whether they apologize and sometimes they will, sometimes they won’t. Sometimes you’ll feel called to ask, sometimes you won’t. If you want others to show grace to you and tolerance, you have to be prepared to do it to them. That’s just the way it works.
Gary S:
Absolutely. And since you brought up tolerance, and I love to look in the dictionary, I looked up the Webster’s definition of tolerance, which is a little bit longer than its definition of grace, but it’s also just a very good way of looking at what tolerance truly is. Here’s what Webster’s dictionary says tolerance is. Sympathy or indulgence for beliefs or practices, differing from or conflicting with one’s own. Now that, there’s no way to have commerce and by that social commerce with any people who you work with, who you live with, who you’re friends with. There’s no way to have social commerce, social interaction with people, where you’re not going to have different ideas, different beliefs, different practices that bump into each other.
Gary S:
And what tolerance addresses is this idea that you can have sympathy for, and indulgence for those things. You don’t have to necessarily change your view, or change their view, but you can have respect for, sympathy for, indulgence for those beliefs and that with a health dose of grace as well, allows us to move on in the relationship in healthy ways.
Warwick F:
Yeah, it’s so true. I feel like we live in an age of particular intolerance to pretty much anything, whether it’s other people’s religions, culture, race, background, politics. We live in an age in which we tend to think my view is right. And the other view is not only wrong, it’s abhorrent. It’s almost evil. So there’s my view, that’s good. And there’s other people’s views that are evil. It’s taking intolerance in a sense to the ultimate extreme.
Warwick F:
And as you well said, you don’t necessarily have. Take politics, you don’t have to necessarily agree with somebody else’s political perspective. But you should respect their right to have it and the fact that you believe in your view, and that’s great. But it doesn’t mean because they believe differently than you whether it’s about politics, or faith. You should be tolerant and understanding and believe that they have every right to believe what they do.
Warwick F:
And I think one of the keys to tolerance is trying to have empathy, the more you understand somebody, the less chance that you will be intolerant. Part of and this would be a whole other discussion, part of where bigotry arises is crass, maybe willful ignorance of somebody else’s culture, somebody else’s race. It’s all these stereotypes you put on. The more you try and understand somebody’s culture that may be very different than yours, and respect that. In fact, while understanding probably, helps with respecting, if you really try and empathize, that helps tolerance but you just have to make a decision that believe in your views strongly. That’s great, but be tolerant and willing to understand other people and don’t assume other people’s motives are evil just because they’re views are different. They just might have a different perspective on the world.
Warwick F:
It’s a very alien concept in our world, which is, understand me but I don’t want to understand you because you’re wrong or evil.
Gary S:
Right.
Warwick F:
That’s the age we live in, which is a whole other discussion, but very sad.
Gary S:
Right. And here listener, is where we’re going to turn the corner a little bit. We’ve talked in theory, and in some example of what the dangers of how damaging a lack of grace, a lack of tolerance can be. We’ve talked about why they’re important to manifest so that we don’t in the aftermath of our crucibles, or in the midst of our crucibles, that’s often when this comes up, right? If we’re talking about stressful times, lead to stressful reactions that can be in the midst of a crucible. That is often in the midst of a crucible. And if we don’t manifest grace and tolerance in those moments, that’s when we degrade our relationships. That’s when we degrade the productivity in our workplaces.
Gary S:
So in Crucible Leadership, what we’re about is to help you move beyond the crucible as this podcast is called. So let’s now Warwick, talk about some concrete action steps that listeners can take, if they find themselves, okay, I buy it. I buy it that grace and tolerance are important. How do I do it? How do I get there? What are some steps people can take?
Warwick F:
I think the first step is really the internal. We need to do an internal audit. We need to understand or first recognize that we are under stress, that we’re anxious, and that we’re fraying at the edges and snapping at other people. And one of the things that I find helpful is to understand why. Sometimes I’m stressed, or I’m snappy, and it’s like, “Okay, why is that?” Sometimes I think talking to others can help, which we’ll talk about in a moment.
Warwick F:
The first step is recognize that you’re under stress, and try and understand why. Often it won’t be rocket science. If you’re at home, it may be, I’ve got a bunch of young kids and they’re running around, and I’m trying to do Zoom calls, and I’m trying to work and I can’t think. They asked me to help with homework, which at a young age is not too bad once they get into high school, I can’t remember calculus and what is this? They’re asking me to help and I don’t know. I send my kids to school. Why should I have to do all this stuff? You just get grumpy or maybe you got laid off, which would be totally understandable to be under stress. How am I going to put food on the table? And especially in the time we’re in, it’s often doesn’t a psychologist to help us figure out okay, why are we under stress? What are our triggers? What are those things? So the first step is really do an internal audit and understand that.
Gary S:
And I think right there, and the idea of doing an internal audit, I love that because it’s very similar to the overall Crucible Leadership idea of to come out of your crucible, learn from your crucible, understand your crucible, do an internal audit to process your crucible. So in the same way, do an internal audit to process that stress and anxiety so that you can begin the march toward grace and tolerance.
Warwick F:
Absolutely. And really another tip that follows from that is, admit your fears and anxieties to others, or those you live with. Some people are better at doing it than others. There are some men perhaps in particular that believe that we’re islands and suck it up and don’t admit weakness and what have you which is stupid, really. But because chances are those that you love that you live with, or roommates, wherever it is. They’re under stress too and saying, “I’m having a bad day, I’m anxious about, I watch the news and maybe I watched too much, and what’s going to happen will my company close?”
Warwick F:
Maybe all sorts of things, but just admitting your fears helps, because one of the things that does is if you have a loved one who’s admitted to you that they’re fearful and anxious. Miraculously, it’s easy to show them grace and tolerance, because now you understand why they’re snapping. And it’s easier to forgive and understand. It works both ways.
Warwick F:
There’s some strange thing as you admit your fears and anxieties. In some strange way it can actually be calming in a sense because there’s somebody in it with you, you got a community that you can talk about it with each other. So ideally before you snap and we’re human, we’re going to snap sometimes.
Gary S:
Right.
Warwick F:
Before you snap, how about actually admitting your fears and anxieties, before it happens. You’ll get more grace and tolerance and you might avoid snapping, which will make your loved ones or roommates very thankful if you snap less.
Gary S:
Absolutely. And one of the blessings that I have found in the shelter-in-place period that we’re in as we’re recording this podcast, my wife and I are both working from home. And one of the things that we’ve been able to do when that stress and anxiety hits either one of us is able to take the time to do exactly what you just said. Admit our fears and anxiety to each other in real time. Whereas if we’re both at the office, that’s a lot harder to do. You got to pick up the phone, you got to call. Are you going to get them? No, we can walk into each other’s office areas that we have at home, and we can share those experiences and defuse them.
Gary S:
Just the other day, it worked where we just went for a walk. We went outside, we walked the dog, it took 15 minutes. And what was a very anxious moment, what was a very stressful moment, just all went away and we had a meaningful conversation over those 15 minutes, we had a few laughs over those 15 minutes and the rest of both of our days, improved markedly just by taking that time. So it’s yes, shelter-in-place, working in the same house can lead to stress but what you just said about admit your fears and anxieties, there’s great opportunity in the situation where you are sheltering in place to do that in real time for each other. And it’s a huge, huge way to not degrade relationships, for sure.
Warwick F:
Absolutely. And so, after you’ve done the internal audit, and admit your fears and anxieties to those you love that you live with or your roommates, that sets a good foundation really for the next tip or next step, which is to be flexible. If ever there was a time for flexibility, it’s right now as I mentioned before. Working from home, Zoom calls, what have you when you have all sorts of distraction and kids or roommates doing stuff, it’s not easy. You might be used to your commute, pick up coffee on the way to work. Maybe your favorite coffee shop at lunch, we have certain rhythms.
Warwick F:
I think a lot of people, they love their rhythms. That’s certainly me, I like my rhythms. And when it comes to my way of doing things being changed, I find that challenging. When I can’t do what I’m used to doing, I think a lot of people are like that we recognize that the routines being changed, that we’ll call stress. Add that to the fears and anxieties and it’s like, boy, I love going to work and chatting with my buddies or people there or going to the gym. Won’t be able to do that for a while. They’re just routines or exercise class, whatever it is. There are routines that we really enjoy and they’ve been totally upended. Who knows when we’ll be able to go to a restaurant again or wherever it is. So, recognize it is stressful, but it’s important to be flexible and to say, “Okay, this is not easy, but he’s talking to me forever.” And just give yourself a bit of grace in a sense.
Gary S:
Yeah, absolutely. It’s got to start with you, it’s got to start with being able to understand that again, not just in a pandemic, but in work situations that can cause stress and anxiety, to be flexible to, “roll with the punches.” To understand that not everybody has the same rhythms to use your word Warwick, not everybody has the same rhythms as you do. And you have to work with other people.
Gary S:
And back to what I was saying earlier, when you’re doing social commerce or you’re working together, you’re going to bump into each other. It’s bumper cars to some extent, right like in the carnival that’s going to happen, so how do you not knock each other off the roads? You have grace and tolerance. If you bump into each other, you recognize that people have different ways of doing things. And you look for the patch of grass, that common ground that you can find, and you manifest your flexibility and that can help you really move down the road to what we’re talking about here.
Warwick F:
Absolutely. Really after flexibility, that we began to talk about, it’s really tied to that too. Grace starts at home. Grace starts with yourself. Obviously, you got to show grace to others. Many of us and certainly I would be included in this are often our harshest critic. It’s like, why did that irritate me? I realized with shelter-at-home it’ll pass one of these days. Why do I keep getting frustrated? The smartest thing when you snap is immediately if you do it because we’re human we’re going to do it, is to apologize and say, “I’m sorry. That was a bit uncalled for.” If you can’t do it immediately, do it the next hour, the next day. Whenever it is, trust me, people will appreciate it. Even if they don’t ask you that. They will appreciate somebody. It’s a beautiful thing when you apologize and nobody’s even asked you to apologize. That’s the ideal form of apology.
Gary S:
Absolutely.
Warwick F:
But have grace with yourself realize it’s a tense time and we are going to snap a bit and stuff will happen. It is related to something else we talked about an earlier podcast is, obviously, we have to do some of the things to reduce stress. Whether it’s prayer and meditation, taking a walk, listening to music, various tips we’ve mentioned earlier. There are ways that we can reduce stress, but ultimately, even if we do all those things, we still snap, and we still need grace. So yeah, grace begins at home. That’s the first step of grace anyway.
Gary S:
Yeah, and it’s again, similar to the overall Crucible Leadership idea that you have to understand yourself. If you’ve had a crucible experience, you have to forgive yourself for your failure, you have to learn the lessons of that, you have to find a way to move beyond whatever it is in your crucible experience that you lay on yourself in order to then understand how you were refined by your crucible experience, understand how you are designed and what your vision can be. And then to turn that vision into reality. All of that whole step, what we call the refinement cycle in Crucible Leadership begins with self-analysis and having grace and having tolerance for other people in times of crisis and anxiety, starts with having grace for yourself.
Warwick F:
Absolutely. And if you can have grace for yourself and forgive yourself for snapping, that I think makes it a little easier in some ways to have grace and tolerance for others. Recognize your own failings. Recognize the log in your own eyes, so to speak. You want other people to have grace with you. Well, similar to tolerance, we need to have grace with others, we need to be understanding. Those we love, we know what their hot buttons are, we know what they’re fearful of. So when they snap at something, it’s like, “Okay, I get it.” They may be fearful about providing for the family or fearful about the kids or fearful about an aged parent that they’re not able to visit or a cousin. There’s all sorts of things that we can be stressed about. And so, understanding what that is in others, also helps showing grace.
Warwick F:
It reminds me of something that we have spoken of is this saying, “Treat other people the way you would like to be treated”, which is the so-called golden rule that happens to be the words of Jesus but the concept none the less whether you’re a person of faith or not. That’s really the key. The core of grace is treat other people the way you want to be treated. That’s huge. Showing grace to others will help reduce … there can be a cycle of stress and antagonism. And the more that we show grace to each other, the more that we can break the cycle of antagonism, which left to its own devices can get pretty ugly.
Gary S:
Right. Hopefully, you heard that point listener. The idea of having grace with others breaks the cycle of anxiety, fear, tension and then somebody says this or somebody butts heads here or to go back to my analogy about bumper cars, you stop really bumping into each other at high velocity when one of you raises their hand first and in basketball lingo says, “I’ll take the foul.” Right? When one of you says I will extend grace to you even though you don’t “deserve it,” I will extend grace to you because we both deserve it in the sense of having our relationship restored.
Warwick F:
Absolutely. I love that bumper car image you use Gary because, with bumper cars at least they have some rubber edge around them. But-
Gary S:
Right.
Warwick F:
… let’s imagine you’ve got two cars coming at each other. These days, even a minor fender bender costs thousands of dollars, it’s unbelievable. But if both of you are going 50, 60 miles an hour head on collision, that’s what a total of 100 miles an hour at impact or something, massive damage will be done. And so what tends to happen is the cycle of reaction without grace and tolerance, it can build up and you can say something or do something that not only will you regret, it could take days, or maybe even months to undo. You can say sorry, but you can’t take it back. Words can really hurt.
Warwick F:
And so you don’t want to have a major car accident that cost the equivalent of thousands and thousands and weeks or more to heal. That’s why the easiest thing is avoid the big train wreck, avoid the big car wreck, get out of the cycle of antagonism because you say something that’s really unkind. Even if you say sorry, the words are out there, especially with those we love, they really damage to the core. You just don’t want to even get to DEFCON 5, whatever it is, you just want to stay out of the nuclear war zone. It’s not worth it.
Gary S:
And I was going to save this toward the end. But since you just talked about the destructive power of words, in that conflict cycle, I have a quote that I dug up about grace from Elie Wiesel, the concentration camp survivor and author. And this is so powerful to me, but it’s about the power of words as grace, words extended in grace and this is what he said. Listen to the power of this. “Words can sometimes in moments of grace, attain the quality of deeds.” Words themselves can attain the quality of deeds. Kind words, in times of stress and conflict and anxiety can be just as powerful as acts of kindness, as things that we do to help each other that are tangible. Our words can take flesh, if you will, and they can lead to true healing as if we performed an act of kindness for someone. That to me, from someone who’s been through what he’s been through is an extremely powerful endorsement of how words uttered in grace, have great impact.
Warwick F:
Yeah, absolutely Gary. That is very profound. Words of grace can have a profound impact. Just I think as we’ve said before, we may be physically distant, but we’re not necessarily don’t have to be socially distant. And so just calling a friend and maybe you have an elderly parent or elderly friend, maybe there’s somebody that’s shut in with, cancer and they have preexisting condition and all, and they’re at the most risk of coronavirus. People already, health has been compromised. Just calling to say, “Hey, how are you? How are you doing?” Just listening and maybe taking their minds off what they’re going through. And maybe it’s talking about sports or whatever it is that nobody can watch anymore, but maybe recalling some favorite baseball game you went to and wasn’t that fun and whatever it is. Those are conversations of grace. Words of grace that can be healing and can definitely reduce stress. And I think that is so profound.
Gary S:
Yeah, and the idea too that, when we’re in conflict and stress, and we’ve done things, we snapped at our wives or we snapped at a co-worker we’ve not, as the Harvard Business Review story talked about where we’re grumpy on a video call. When we’ve done those things we tend, most of us if we’re honest deep down in our hearts, we know that we were a bit off base, we know we’ve done it. And for someone to offer you a word of grace as you’re dealing with that guilt or that shame, or that, “Oh, geez, I shouldn’t have done that.” When someone offers and extends you unmerited favor, unmerited courteous goodwill. That is an act in and of itself, because it releases you from the bondage you feel for having lost your cool.
Warwick F:
Yeah. I think that’s true. When we do those things extend grace, it definitely reduces stress, increases tolerance and just as a harsh word can generate a forest fire so the word of grace can be just like cool, refreshing water that just lowers the temperature. Both are power. One’s far more productive, and the other is far more destructive.
Gary S:
Right? There’s one more tip Warwick that is a summary tip that you had. And all of these things listener by the way, if you go to crucibleleadership.com. Warwick’s got a blog there where he discusses this very topic about how grace and tolerance are the antidote to anxiety and stress. But the last point in that blog, let’s share that with the listeners now.
Warwick F:
Yeah, the last tip was, it’s helpful to channel your energy in productive ways. One of the things we talked about having grace and understanding for each other reduces stress. But rather than being fixated on, “When am I going to get out of my house? When am I going to get to work?” Try and channel it in productive ways. Maybe there are some business plans you can work on, maybe something that you didn’t have a chance to do and so focus on that, if it’s your business, when things open up, how you take it to the next level? Even if you’ve been laid off. Okay, well, maybe I’d been on this treadmill for a while. Am in the ideal career track? Maybe there’s another career track I could pursue. Use that time, both from a work perspective and a home perspective.
Warwick F:
I know Gary, you’ve shared that you’ve got kids at home, high school, and you’ve been able to use that time to have some fun family time. You came up with some creative ideas, I think that maybe you and your wife wouldn’t have necessarily had time to.
Gary S:
Right. We were going to take a traditional spring break vacation. And we live in Wisconsin and we were going to go to Minneapolis and we were going to visit some friends there, some family there. So we had two tickets bought and the Airbnb all lined up, and then the shutdown hit and we couldn’t go. We had a couple of choices, right? It was stressful and it was anxiety filled. And we could have just said, “Oh, dang it,” and buried our heads in the sand like some people do in crucible experiences. And we decided, “Okay, let’s do a shelter-in-place, Spring Break vacation with the kids. And let’s take advantage of this time.”
Gary S:
To your point Warwick, about channeling your energy in a productive way. So we had themed days throughout how much of that vacation we were going to take. One day it was game day, where we played a bunch of board games of different stripes. I have to say this for the record, I won at Monopoly so I was very happy with that day. But we had a movie night one day, we cooked dinners. And since then, since even that spring break at home, we have established a routine where we every week we set a schedule where one of us there’s four of us, myself, my wife, and my two stepchildren, we each cook dinner one night. We pick whatever we want to cook, we make it and the one who’s either not a parent or not a kid who’s not cooking is the one who has to do the dishes that night too. So we found ways to build relationship, to show grace for each other, to find constructive and productive things to do to build harmony, which is the exact opposite of conflict and stress.
Warwick F:
Yeah, the beauty about playing games together, which we did recently too. I’ve three adult kids in their ’20s and they’re all with us at the moment. It produces fun and laughter. And yeah, it’s a way of actually bringing people together where normally, we’re running off to activities, whether it’s high school sports or work, or friends or whatever else we’re all doing, and so we’re spending far more time. So that’s really trying to turn a negative into a positive. And how can I use this time at home productively both from a professional work perspective, but also a family perspective?
Gary S:
Right.
Warwick F:
Try to write make a challenge an opportunity. That’s also part of the Crucible Leadership way of thinking. Channel crucibles into opportunities.
Gary S:
Right. One of the other definitions, it’s not Webster’s definition, but one definition that we could hang on grace and tolerance is turning negative situations into positive situations. You don’t need grace for someone if a situation is wholly positive. If there’s a negative aspect to it, that’s where grace needs to manifest itself. That’s where tolerance needs to manifest itself. So your words Warwick, about turning negatives into positives is a great definition for what grace and tolerance are all about.
Warwick F:
Absolutely. Grace and tolerance, they help build relationships. Unmerited favor is by most people is greatly appreciated. Doing things for a neighbor, doing unplanned for things with family, coworkers, calling somebody up, having a video call. A neighbor called me up a couple days ago and no agenda other than, “Hey Warwick. How are you doing?”
Gary S:
Right.
Warwick F:
I said, “Wow! That was cool.” There’s opportunities to actually build relationships, as you say, to make a positive out of the negative in these stressful times.
Gary S:
Yeah. So we’ve talked listener, so far about the theory, the 30,000 foot level over what grace and tolerance are and why they’re important to extend to each other, what the drawbacks are of not doing that. Warwick’s walked us through some excellent tips about how we can find and offer grace and tolerance to each other. And Warwick, as we get to the point where I like to say it’s time to begin to land the plane. It would be worthwhile, I think, to discuss with listeners. Why do we do this? At the end of the day, what are the benefits? We’ve both received grace in myriad ways from myriad people. What does it feel like? What is the benefit to being a recipient of grace? Why is it worth this effort? Why is it worth the decision? It’s not a pill you take. It’s a commitment you make. Why is it worth that commitment?
Warwick F:
I keep coming back to just, we live in this world of such judgmentalism such intolerance. Everybody thinks they’re right. I think everybody else is either wrong or evil. And this is really before the coronavirus hit. So there’s an opportunity here as we’re all stressed out, and we’re talking about showing grace and tolerance to each other. If when we get out of this coronavirus pandemic that we’re in, if we were actually able to live in a world where people would make a choice, make a commitment to try to show grace and tolerance to people who are different than them. Maybe it’s different religion, race, political party. Not assuming that anybody that’s different than you, or believes differently than you are evil.
Warwick F:
If just like a spark and light off a wildfire and devastate a forest, maybe a few sparks of grace and tolerance as those of us who make a commitment and a choice to do that with others, that can also spread. And maybe people can see some examples of once in a while, you’ll see maybe two politicians, Republican, Democrat, left, right. And they say, “We pretty much disagree on every issue you can possibly think of, we pretty much never ever vote. But he or she is my friend. He or she is my buddy and I love and I respect them, even though we pretty much never agree on a thing.” Those are role models of grace and tolerance, those are models where they might disagree, but they don’t impugn the other person’s character or motives.
Warwick F:
You can have good motives and good character, and believe differently on certain issues. So that’s why the more we do this, the more hopefully our world become a little less intolerant and a little bit more tolerant and a little bit more full of grace. And who of us wouldn’t want to live in a world that was more full of grace and tolerance? Isn’t that more fun? Isn’t that less stressful a world to live in? That is within our power, if we would just start and those ripples can then become greater and greater and maybe the ripples will grow into maybe tidal wave is a bit optimistic but a bigger wave perhaps, that would be a wonderful goal. A wonderful dream, maybe a wonderful ideal to strive for.
Gary S:
Absolutely. And it’s true I think, that you really don’t have a chance to move beyond a crucible, title and podcast, if you don’t have grace for yourself, if you don’t receive grace from others, and if you don’t extend grace to others, is that a fair statement?
Warwick F:
Absolutely, no question.
Gary S:
Well, we have reached that time in our podcast, where the landing gear is down. My seatbelt is fasted, so we’re ready to land the plane. Let me leave you listener with some takeaways I think that came from this discussion that Warwick and I have had today. The first one would be that grace and tolerance are not pills you take but decisions you make. Why do you make those decisions so as not to degrade relationships and professional productivity? How do we do it? How to We make those decisions and those commitments? Well, as I read at the top of the show as Harvard Business Review says, “We do that by leaning into compassion, empathy and kindness.” That’s takeaway number one.
Gary S:
Takeaway number two is the same about grace and tolerance as it is about Crucible Leadership, about bouncing back from your crucible. And that is do a self-audit. Why are you feeling like you’re feeling? Is it fair that you’re feeling this way? Is it fair to others? Are there other perspectives that may be more true, that may offer more insight for you on your journey? Like bouncing back from your crucible, the journey starts with self-reflection. From there, you can build a life of grace and tolerance just like from there in your crucible experience and bouncing back from that, you can build a life of significance after doing some self-reflection.
Gary S:
And then the last thing I think listener, we want to leave you with is check out Warwick’s blog on crucibleleadership.com where he unpacks some of the tips, all the tips that we talked about here today and I’m going to run through them. After doing an internal audit, here are five other things that you can do that are listed and unpacked in the blog. Admit your fears and anxieties to others, be flexible, have grace with yourself, have grace with others, and channel your energy in some productive ways.
Gary S:
Thank you listener for spending time with us today on Beyond the Crucible. As always, we appreciate the opportunity to offer what we hope is hope and healing through your own experience in not just what’s going on right now with COVID-19. But what’s going on in those crucibles in your life that you have gone through or maybe going through right now.
Gary S:
We have a little favor to ask of you, on the podcast app that you’re listening to this show on right now. We would ask If you click Subscribe, that does a couple of things for us. It allows us to reach more people with these kinds of conversations and also the interviews that we do with people like yourself who’ve been through crucibles, and people who have perspectives on how to help you get beyond those crucibles. It also will ensure for you that you won’t miss any episodes that we have in the future.
Gary S:
So until we’re together next time, thank you again for being with us. And remember this, that crucible experiences are very real and very painful. They can be very full of stress, full of anxiety, they can knock you off balance, but they are not. We hope you’ve learned in listening to our podcasts and in following Warwick on Crucible Leadership. Crucible experiences aren’t the end of your story. They are in fact, if you dig in, if you self-reflect, as we’ve talked about today, they can be the start of a new chapter in your story. And that chapter can be the most rewarding of your life because what it points toward, what it leads to, is something we all should pursue and that is a life of significance.
For 11 harrowing years, Ed Kressy descended deeper and deeper into the madness of methamphetamine addiction. From believing the FBI was trying to pin the 9/11 attacks on him, to not bathing or brushing his teeth for months, to considering himself married to the voices in his head that tormented his thoughts, his grip on reality slipped away a little more each day. It was a far cry from the life he had known, he tells Crucible Leadership founder and BEYOND THE CRUCIBLE host Warwick Fairfax: a college education, a good job, home ownership in San Francisco. But then the alcohol he turned to in his teens to feel like “there was something I was good at” finally caught up to him, fueling his hellish cycle of helplessness and hopelessness. It was only after actually getting arrested by the FBI that he found his way back through the combined power of spirituality, self-improvement and service. Today, he gives back to his community by volunteering with the police and California jails and prisons — truly significant work that has, ironically, earned him a community service award from the FBI he once so feared. “Being a value to others,” he says, “was ultimately serving my own dreams.”
To learn more about Ed Kressy, including information on his book My Addiction & Recovery: Just Because You’re Done with Drugs, Doesn’t Mean Drugs Are Done with You, visit www.edkressy.com
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.
👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Gary S:
Welcome everyone to Beyond the Crucible. I’m Gary Schneeberger, the co-host of the podcast and the Communications Director for Crucible Leadership. And you have clicked play, subscribe, listened to a podcast that deals in what can be a difficult subject; in crucible experiences. Those painful moments in life, failures, setbacks, those things that kind of knock us off our feet, derail us, change the trajectory of our lives. But the reason that we talk about them is because it’s extremely important. We interview guests and we talk about these experiences in order to offer hope to folks maybe like you who are listening who are going through those experiences now. So we don’t want to camp out here, we don’t want to wallow in those moments. We want to learn from those moments, we want to leverage those moments so that we can begin the path of bouncing back from those moments and leading a life of significance.
Gary S:
Here with me as always is the founder of Crucible Leadership and the host of the podcast, Warwick Fairfax. Warwick, we’ve got a good one today.
Warwick F:
Absolutely. Great to be here Gary.
Gary S:
So our good one today, our guest today is Ed Kressy. And I’m going to tell all of you a little bit about Ed. I’ve got to say before I read Ed’s bio that we always ask guests to submit biographies to us that I can read on air. Ed’s has the best lead, the best beginning I’ve ever had someone to submit to us. And as a former journalist I like to think I know a little bit about leads. Here’s the Ed Kressy story in a few sentences.
Gary S:
Ed Kressy is probably the only person who was once arrested by the FBI then went on to turn his life around and receive a community service award from the director of the FBI. He transformed his life from drug addiction, mental illness, and criminal activity to follow a path of spirituality, self-improvement, and service to others. Ed volunteers in maximum security prisons and jails, helping incarcerated men and women gain skills for empowerment, entrepreneurism, and self-advocacy. Ed volunteers for law enforcement, helping the San Francisco Police Department and FBI better serve communities affected by incarceration and addiction. He’s achieved his lifelong dream of becoming a writer by publishing work in The Washington Post, the San Francisco Chronicle, and Vox. His book, My Addiction & Recovery: Just Because You’re Done With Drugs Doesn’t Mean Drugs are Done With You is being published in April of 2020. Ed, welcome to Beyond the Crucible.
Ed K:
Thank you Gary, thank you Warwick. It’s great to be here.
Warwick F:
Well Ed, thanks so much for coming on the podcast. You have just some amazing experiences. I’d love to start with just your story and how that led up to your crucible. But just tell us a bit about Ed Kressy and your background and kind of who you are, how you grew up, and how that led to some of the challenging experiences you had.
Ed K:
Sure. I grew up with a lot of opportunities, a lot of privileges. My childhood was idyllic in many ways. I grew up in the beautiful countryside of Massachusetts. When I got into junior high and high school, what had happened was I was just kind of a different kid. I was very uncoordinated, I couldn’t play sports or compete in gym class. I loved to read. I would come home from the library with these big stacks of books because I always liked to escape into the world of fantasy more so than I could feel comfortable in the reality of the world around me.
Ed K:
I was very sensitive, I would cry quite easily. So where I went to high school, reading, crying, being uncoordinated, not exactly a campaign platform upon which one might run for class president.
Warwick F:
Yeah, I get that.
Ed K:
So I’ll tell you Warwick, one of the very first things I felt good at was drinking. When I started to learn how to drink around 14 years old, progressing into very heavy drinking when I was 16, I began to feel like I have a talent. I have a skill. I have some way I can feel like I’m an effective part of the world around me. The only other thing in my life up until then which had made me feel like that was writing. When I would write my stories or assignments in English class back in grade school, sometimes the teachers would call me up to the front of the room to read my assignments. These are some of the first times I felt like I was good at something. The kids who would bully me during recess would sometimes come up to me after I’d read one of my stories aloud and tell me that they liked it, clap me on the shoulder.
Warwick F:
Wow, that is quite the dichotomy. They bully you and then say, “Hey Ed that was a really great story.” And part of you seeks affirmation through drinking because I’m assuming when you drank, I was pretty shy in school and not particularly athletic so I can at least relate at some level. But when you drink it makes you less shy, less inhibited, and probably you felt accepted. Hey boy, Ed’s really quite something when he drinks, right? He’s quite the personality. And so those are two very different things get affirmation, drinking and writing. It’s an amazing dichotomy as you look back.
Ed K:
Absolutely. The one thing that for people to understand about alcoholism and drug addiction as I’ve learned is that drinking and drugs usually are not our problem. They are our attempt at a solution. And as you alluded to, Warwick, my problem of not fitting in, my problem of feeling that I couldn’t find acceptance within my peer group, that was something I solved through drinking and through getting high. My dream of being a writer, that was something I could push to the side because writing, as we know, Gary you especially, writing takes discipline. Writing takes perseverance. Writing takes being able to fail and get back up again. I didn’t have the self-confidence and the belief in myself to do any of that. But drinking and getting high gave me the illusions, the false beliefs in myself. Drinking, getting high, just like you said Warwick, made me feel like I was somebody. Made me feel like I could contribute to the world around me. These are the reasons I pursued a lifestyle of heavy drinking and deep, devastating addiction to drugs for so many years. They solved the problem basically of me being me.
Gary S:
I’m going to jump in at this point and normally listeners you know that Warwick is the chief questioner here and that’s not going to change in this episode. But Ed and I share more than just being writers, people who grew up to be writers. Ed, I also have an alcoholic background. And when I hear you say, “Fitting in, found something you were good at,” I was quote unquote popular, whatever that means in those ages, athletic and those kind of things. But it was a sense of camaraderie that I could build with people when those kinds of things happen. And I say that to you to say hey brother we have affinity there but also for the listener. There are people regardless of what their crucibles may be and what they struggle with and how they deal with that. But your definition of an addiction, it’s the symptom, whatever that might be. Drugs, alcohol, other forms of distraction from what it is you can most productively be putting your time toward, that’s a symptom. The disease, the addiction is what that underlying root is, that problem is. Why you do what you do.
Gary S:
One of the most insightful things I learned at Alcoholics Anonymous was, it’s not how much you drink that makes you an alcoholic, it’s why you drink. And for me, why I drank was to change the way I felt. And I’m certain there are listeners right now, alcoholism might not be your problem, it may be drug addiction. Those kinds of things may not be your problem but there is something in your core perhaps about how you feel about yourself as Ed described, as I’ve described. There’s something in the core about how you feel about yourself that you feel you need to change.
Gary S:
And sometimes in doing that it can be unhealthy. Sometimes in doing that, Warwick you have experienced this in some way by trying to be good enough to take over the family business, even though that wasn’t necessarily your vision. You didn’t necessarily feel like that was where you were supposed to go. So I think all of us who had crucibles have a bit of that in us, that idea that if we behave in this way or if we change our behavior in this way or if we try this thing, that’s going to put us in a better position. And sometimes it can actually, instead of putting water on the fire that is our crucible, it can add gasoline to that fire. Is that fair, Warwick?
Warwick F:
Yeah, I think what you’re saying Gary is profoundly true. We all want to fit in, self-worth. I’ve had my own struggles but they were different. I can relate to what Ed’s saying in the sense that I was very shy, went to a kind of exclusive boys school, but I wasn’t very athletic. Because my family was so wealthy, prominent status, owning a huge media company, I was far different than the other boys and so… I didn’t get bullied a lot, but some, one or two. And some would taunt me saying, “Oh Warwick, you think you’re better than us,” just because my family had a bunch of money and my dad had some cars, one of which was a Aston Martin that was almost identical to the one that James drove in Goldfinger, funnily enough. But that’s another story. That was kind of cool. And I would say, “No, I don’t.” I worked very hard and got good grades and so I don’t know maybe that’s, I don’t know quite how I cope with it all but that sense of not belonging, not feeling accepted, I can absolutely relate.
Warwick F:
So we’re understanding a bit of the why behind some of the really challenging circumstances that happened later. I’m just fascinated by the dichotomy between writing and drinking. Writing you can fail, drinking, I almost wonder can you fail at that? You just drink and will have the desired effect. I don’t know, I guess failing and not failing maybe don’t think about it that way. But maybe did it feel easier than writing, in a sense? I don’t know if that question makes sense Ed.
Ed K:
It makes perfect sense. It did feel easier. Addiction, Warwick and Gary, was beautifully put what you were saying. Addiction usually serves a purpose. The purpose is oftentimes to push us along pathways we otherwise would’ve never undertaken. That’s eventually when we get to living a life of significance and we get beyond our crucible moment, usually we can look back and see our addiction as driving us towards a goal we otherwise never would’ve pushed ourselves towards.
Ed K:
The other part of addiction is, it’s a way of avoiding going after our dreams. I’ve always felt that for the addicts and the alcoholics, certainly the way I was and maybe many others, it’s a matter of adopting goals versus pursuing dreams. For many people goals and dreams are the same thing. A woman’s dream is to be a business owner so her goal is to own a business. A man’s dream is to be a marathoner so his goal is to run a marathon. A goal is something we want to achieve, a dream is someone we want to be. For many people they’re very closely related. For me, and of many other addicts, the dream is to feel normal.
Warwick F:
Right.
Ed K:
The dream is to feel accepted. The dream is to be a writer, the dream is to just feel comfortable in my own skin. No business ownership, no home, no athletic pursuit is ever going to make that dream happen. So instead we pursue these goals. For me I earned a college degree, I owned a home, I had a carer with an organization that went on to be named the number one best company in America to work for by Fortune Magazine. I pursued and I achieved these goals, but they were essentially meaningless because they never were going to get me to my dream of feeling normal, feeling Warwick like you said, like I belong. And they weren’t going to get me to my dream of being a writer.
Warwick F:
And I want to talk a little bit about that next phase of your life, college and working for one of the most admired companies in America. But I almost have this picture of you in a desert and you see an oasis, but it turns out to be a mirage. You get there and it’s not there. So no matter how much you succeed, the nice home, the nice cars, it’s like that in of itself doesn’t necessarily make you feel good about yourself. And so you keep assuming this mirage. When you get there it’s like, “I thought I was there but it just vanished right into thin air.” But you feel like okay it’s over the next sand dune. Do you follow what I’m saying? It feels illusory, that you keep pursuing something you can never attain it by just drinking or success. Do you feel that, that you’re constantly pursuing something but never getting there in a sense?
Ed K:
The oasis, yes, that’s a wonderful image. It’s a condition of comfort versus happiness. As human beings we’re hard wired not to be happy but to be comfortable. Or to put it in another way, to be safe.
Ed K:
Comfort and happiness are not the same thing. For me I could be very comfortable in that world of addiction as I abandon more and more of those goals and sank deeper towards my crucible moment, as I sunk into psychosis and threw away my home, my life savings, my career much more to addiction. I remained comfortable. I knew I could survive as a drug addict from one day to another. I knew I could survive. I’d done it for years, for decades. However, pursuing my dream, becoming a writer, I did not have the belief in myself that I could survive going after my dream. I feared failure but even more so I feared success. Instead of going after that dream which would’ve been very uncomfortable, I stayed in that unhappy yet comfortable world of addiction.
Warwick F:
So last thing before we get to your crucible moment. It’s fascinating you use that phrase fearing success. There’s a woman by the name Marianne Williamson who spent a lot of time in the coaching world and I’m sure it’s on YouTube somewhere. She has this great book, I think it’s Return to Love. And she’s spiritual in that broad sense of the word. She has this wonderful phrase that our deepest fear is success. Our deepest fear that we will be successful beyond measure. I can’t do it justice, but that’s exactly what she talks about.
Warwick F:
So let’s talk about the crucible moment because you graduated college and you’re doing very well. You achieved a lot considering like a lot of us growing up your self-worth wasn’t that high, which is interesting. But talk about the success, the job, the cars. So where were you just before things all went downhill so to speak?
Ed K:
Sure, on the surface I had a lot. I had a lot of help. I came from a relatively privileged background so my college education was paid for and my down payment on my home was paid for. I worked hard and I got to a point where I had that career, I owned that home, I was competing in kickboxing as an amateur. I was never very good at kickboxing but I would get in the gym and I would train a lot. And on the surface I did have a lot of trappings of success. Yet I had been a drug addict all along. I would binge use on weekends. I followed this path for years.
Ed K:
It was like my life became like a seesaw. On one side was the home and the career and the relationships and the beautiful motorcycle I used to ride. On the other side was my addiction, my binge using every weekend. One can maintain a seesaw like that for some time. I maintained it for years, but eventually something’s got to give.
Ed K:
For me, in 2000, the seesaw kind of plunged onto the one side. I began using methamphetamine every day. I graduated from snorting meth to smoking it. That’s when the psychosis began to set in. I started to hear disembodied voices claiming to be from the police department and the FBI threatening to kidnap and torture me to death. I believed they were trying to pin 9/11 on me, that they were hiring cults and motorcycle gangs to come and kill me. I would rip apart my electronics and punch holes in my dry wall looking for hidden surveillance devices. I would see airplanes and helicopters following me, pictures of myself in newspapers and on the internet. This was my life for years and years. I used to carry a .357 pistol everywhere I went because I was afraid of people coming after me. I’d come to in the mornings with a 12 gauge shotgun on my chest. That’s where I’d fallen asleep or passed out the night before waiting for gangsters to kick down my door.
Ed K:
It gets worse and worse. Eventually I got to a point in 2007 after bouncing in and out of jails. I was stripped naked and locked into a padded cell for 24 hour observation by the Sheriff’s Department. I bounced in and out of rehabs, destitution, I had long since thrown away my life savings. I was nowhere near employable. Living in this little flop house hotel. Hadn’t showered or brushed my teeth in months. Given away my beloved dog, the only creature left really that I felt cared about me or I felt that I was able to extend love to. I’d given my dog away. It was just terrible. My physical surroundings were very bad and my mindset was much worse. I was a drain on my communities, I was stealing from welfare. I used to get food stamps and go buy steaks and then trade the steaks to my drug dealer for meth.
Ed K:
Warwick and Gary I could go on and on and on. I think your listeners get a sense of my poor decisions, my poor choices, my mistakes led me to a point where my only three options were basically to get locked up, to get covered up, like six feet of earth covered up, or to get sobered up. I could’ve maybe gone in to long term homelessness and avoided some of that, but basically I was at the end of the road.
Warwick F:
So I’m assuming at that point your self-worth was, I don’t know, rock bottom probably doesn’t do it justice. It’s probably lower than rock bottom, but did you ever think of hurting yourself, suicide, or the best thing for humanity would be for Ed Kressy not to be around? Did you ever get to that kind of point?
Ed K:
Ironically, when I did get to that point and I stayed there for years, the worst of it was after I got clean. Because like we were saying, drugs are usually not our problem, drugs are our attempt at a solution. And so listeners, that’s one reason why it’s often so hard for an addicted person like me to quit drugs. Because when we quit now we have no more solution. After I got clean I had nothing left to tamp down that negativity I felt towards myself and which I projected onto the world around me. So Warwick, the answer to your question is yes, I was suicidally depressed, yet ironically the worst of it came after I got clean off the meth.
Warwick F:
Wow, because that sort of medicated the pain. So it sounds like just sort of on the street, in a flop house, you lose your house, car. I mean, dog, that’s got to be as bad as anything that you lost, because you loved the dog and the dog loved you. That probably felt worse than losing the house. So you’re in this terrible place. How in the world did you begin to make that hard decision to try to move beyond that? And I’m fascinated when you said it got worse as you got sober. How did you even begin to think why change? A lot of people don’t change. I’m assuming you know much more than I do, but to just continue in that addicted lifestyle for the rest of their lives. How did you make a choice to go a different path?
Ed K:
I got to a point, there was one night where… The only clothes I owned basically was this filthy tuxedo because I worked at the strip clubs and got fired. And I would wander around the city of San Francisco at night in this filthy tux. I found myself in a fancy hotel lingering outside a ballroom where a wedding reception was taking place thinking I’m going to go in and blend in wearing my tuxedo. As I stood at the doorway to that wedding reception in that hotel ballroom, I realized that in the past few years five couples had gotten married, 10 of my closest friends. One of them had asked me to be the best man. Warwick, do you know how many of those weddings I had shown up to? Yeah, zero. Not one. 10 of my closest friends married, I didn’t attend a single wedding.
Ed K:
More than that, for years I’d been hearing these disembodied voices, and I considered them my spouses. I had gotten so attached to this life of the disembodied voices and the FBI conspiracies that I believed I was married to these voices. Something inside me clicked. The wheels turned. I realized Warwick, I was certainly never going to become a writer. I was never going to be able to contribute to relationships. I was not going to be an effective part of the world around me. I didn’t know what a life of significance was at the time. I wouldn’t have been able to use those words or explain what they meant, but something inside me realized it was either a life of significance or no life whatsoever.
Ed K:
It was that moment somewhere deep inside me I found the strength to do the very, very hard work that continues to this day of turning my life around, pursuing that path of significance, and bringing something to the world around me rather than taking and taking and taking. Which had been what I was all about for many years.
Gary S:
I want to pause here for just a moment for the listener and rewind sort of the last seven or eight minutes that we’ve heard Ed talking. Ed, your story is fantastic in the sense of not great but it’s a big story. It’s a story with a lot of elements that many of us, even those of us who have addictive pasts, have not experienced. And I want to make sure the listeners hear that story and think there’s no relevance to you and your own crucible experience. Because the point we’re at now, what Ed just said, that he had two choices. He could live in his crucible as out sized as that crucible was, as hard as it maybe some of us to understand it, he could live in that crucible or he could learn lessons from it. He could move beyond it and point himself towards significance. That is what all of us face in the crucible experiences in our life.
Gary S:
So you, listener, as you’re hearing these words, please don’t be lulled into thinking that Ed’s story doesn’t have relevance to you because the experiences of your crucible aren’t the same as his. The emotions of your crucible, not feeling worthy, feeling like there’s no hope at times, feeling like how am I going to get out, feeling like you can’t overcome it, you’ll never be able to bounce back from it. Those emotions that Ed described, those are universal. Those are things that apply to your situation, your failure, your setback, every bit as much as they apply to Ed’s. And as we continue this conversation, as Ed talks now and Warwick and Ed talk about the further bounce back and then the true life of significance that Ed’s found, remember that those emotions are universal to all of us who had crucible experiences.
Warwick F:
Absolutely, very well said. Pretty much every human struggles with self-worth if they’re honest. And how do you overcome that? That’s so true. So, Ed you’re in this low point and I’m sensing that you had a choice, which was to either continue the lifestyle that was so destructive of yourself and relationships. I mean missing weddings of 10 close friends, that’s obviously going to not do your self-esteem any good. It tends to increase the sense of self-loathing and self-hatred, if you will. But I’m sensing this concept of significance, this concept of serving others that something in there was pretty key to begin as baby steps of trying to get beyond just this addictive lifestyle that you were facing. Does that make sense Ed? There’s something about significance that was part of the key to pulling you out of that. Is that true?
Ed K:
If I was going to pursue my dream I was going to need self-confidence. I was going to need to believe in myself. Becoming a writer, that was maybe a little bit too big of a jump for me to take right away, especially with my self-confidence. And Gary, as you put it so well, my sense of hopelessness, my feeling that nobody understood me, my beliefs that the world was just not going to cooperate with my achieving my dreams, all those feelings. In order to overcome them, I took the smaller steps of serving my communities. I became a volunteer, first responder through the fire department. I worked for a political campaign for a guy who became a close friend and was really about improving his neighborhoods and quality of life to the people around him. I would volunteer everywhere I could. I would go to the SCPA and collect donations outside a Macy’s window at Christmas time or around holiday times.
Ed K:
I began to find these ways to serve my communities. They were kind of smaller ways. I could bite off little chunks, I could become a volunteer for a few hours. Even if I couldn’t make that big leap to becoming a writer, this was a little pathway that I could take. I didn’t realize it at the time. Looking back I see that being of value to others, giving my time in order to serve others, that was ultimately serving my own dreams, which hopefully as I continue my writing career will actually serve others more and more. That was the pathway.
Warwick F:
Yeah, I think another really important thing for listeners to hear and just more generally about Ed’s path is it’s often baby steps. It’s really the path to getting beyond just this feeling of self-worth. While my background is very different I can relate on one level that as listeners know, when growing up in this 150 year old large family media business. I was a person of faith founded by a strong person of faith. So when that two billion dollar takeover kind of went bust and bankrupt and I felt responsible for losing 150 year old family legacy and my sense of self-worth was at rock bottom, there weren’t too many jobs for out of work media moguls. Moved back to the US where my wife is from, it was grim. I just felt like anything that I would touch I’m just going to mess up.
Warwick F:
But I remember I guess had done financial analysis years ago after Oxford and before Harvard Business School on Wall Street. So I knew I could do analysis. And I went to some temp agency and took some Excel spreadsheet test and I guess I must’ve been pretty good. So I got some part time job at some local sports company. It was actually Head Sports as in Head racket and skis at the time had a place in Maryland. And so for a few months they needed help doing their budgeting and I could do spreadsheets. Just tell me what you want and I could do something. Well it was a small little baby step as well. I actually accomplished something and didn’t screw it up, wow.
Warwick F:
So for me it wasn’t initially service to others. And from then I got financial analysis, business analysis for a aviation services firm. And little bit by little bit and then the analogy for what Ed’s going through. So part of my what I call almost drops of grace, if you will, gosh there’s something I can do and contribute. From there I got into coaching and on two nonprofit boards, a Christian school board that my kids went to, an Elder at my church, and obviously the volunteer things aren’t paid but it’s like gosh. I have a strategic mindset. I can help with strategic planning and governance. There’s something I can do and contribute, even with coaching, which didn’t pay a whole lot at the time. Somehow I can help others a little bit by little bit.
Warwick F:
Again our backgrounds probably couldn’t be more different, but my self-esteem was pretty low. Little bit by little bit there were things I could do that contribute and serve others that gradually was almost like building a mountain or building a wall. Brick by brick my self-esteem would bounce back a bit. Does that resonate with you, that little bit by little bit your self-esteem might get, I don’t know, one percent better than the day before as you were volunteering and helping all these folks?
Ed K:
Yes, absolutely. The work is very hard to do to live a life of significance. In order to do the hard work we need inspiration. So when we serve others and we can see how others are overcoming their own obstacles. Oftentimes that gives us that inspiration to do that hard work to overcome our obstacles. That’s definitely how it was for me.
Warwick F:
So talk about the next chapter in your story. You mentioned before, okay you made a decision that you were going to try to tackle addiction. You’re doing things to help others, volunteering in your community. But you said it almost got worse when the numbing effect of addiction wasn’t there. How did you keep going and do the hard yards? What was the motivation to get through what almost, I don’t know if it was worse, but I thought really hard. How’d you get through that?
Ed K:
It got very hard when I discovered was just because you’re done with drugs doesn’t mean drugs are done with you. I mentioned the suicidal depression. I continued to experience psychosis, extreme paranoia around the FBI and the police department. What really got me through most of all was spirituality. I came to understand that there is according to how I choose to believe things, there is a spiritual presence, a God, a universe, a great spirit, whatever the proper name is. I don’t completely understand that spiritual presence but I believe in the existence of this spiritual presence and the constant pursuit of spiritual understanding, the constant pursuit of spiritual meaning in life. That was what started as a flimsy little reed that I could cling to to start dragging myself out of that dark psychosis and suicidal depression. The more I pursued a path of spirituality, the more I started to define what it meant for me, the more incredible, amazing people inspired me, persons of faith based background, persons of spiritual background.
Ed K:
The one thing that really resonates, or one of the things that most resonates with me is that the spiritual is the non material. So when we think of what is spirituality? One definition I like to use is that if it’s non material then we might consider it spiritual. So, significance, a life of significance. Absolutely, to me that is something that falls under my definition of the spiritual. This is my path.
Warwick F:
Yeah. So when you think of the spiritual, I know for me and my faith based perspective, I believe that God loves us just because we’re all children of God kind of thing. And we don’t have to achieve things. It’s a love that doesn’t depend on us doing anything. Does your spiritual framework, does it give you a sense that you don’t have to achieve things for the world, for the universe to believe you have value?
Ed K:
Yeah, I believe this life is one stage in a vast journey. And what we do in this life somehow will affect what that next stage of the journey will look like. I’m a part of a faith based community myself. I’m part of a Christian community. It’s a wonderful community. I’ve found that by learning from these members in my community, by learning from the persons with backgrounds in Zen, in Buddhism, persons of Muslim faith, that all the ideas, all the wisdom that’s passed along by so many incredibly people hopefully has planted some small seed of wisdom within me that will continue to grow as-
Warwick F:
And so as you were meeting people in different spiritual communities, did you feel that they accepted you for who you were, warts and all kind of thing?
Ed K:
Absolutely. People believed in me when I couldn’t believe in myself. People saw value in me that I didn’t see in myself. The more good I put forth the more I served others, the more I tried to give to the world around me, the more the world gave back in the form of these incredible people who just kept coming into my life.
Warwick F:
And that’s something very important for the listeners to know because to get beyond crucible experiences, whether it’s addiction or what have you, yes I think spirituality both Ed and I can agree can be a big help. But also friends that know who we are, that realize the mistakes we’ve made, but they love and care for us anyway. And that unconditional love, that is sort of like rocket fuel. People that really know you and they love you anyway, it’s like really, if they now everything how in the world can they still want to be around me and be my friends? You might not have understood it at the time, but you appreciated it. And so that probably also through spirituality and some friends who love you unconditionally, those probably were a big help I’m guessing in going through those hard early years. Is that fair?
Ed K:
Addiction and mental illness that I found is overcoming the stigma.
Warwick F:
Yeah.
Ed K:
Yeah, the symptoms of the schizophrenia like condition that I had when I was on meth and it persisted in some form or another, even to this day at times. The symptoms themselves, at least after I quit meth, they never bothered me nearly as much as the fact I tried to hide them. I tried to conceal a big part of myself. So Warwick, yeah, the friends I had, the people in my life, the way they accepted me warts and all, that was such a big part of me being able to express myself, to overcome stigmas, and get into the learnings from that crucible experience into the benefits. And I’d just love to add, of all the help I received, people in law enforcement ironically gave me some of the most meaningful help. Of all the people out there I’m so grateful to the FBI, the police department, protectors in general, firefighters, persons in the military. Along with faith based communities and spiritual practitioners and many others. People in law enforcement really had a belief in me, gave me second chances. And as a result, I’m able to give something back to my communities.
Warwick F:
Now talk about that because I know you went from a point being paranoid that the FBI’s out to get you to receiving an award from the director of the FBI. Obviously that’s amazing but there’s some irony in that. So talk about how that happened and what that felt like.
Ed K:
Yeah, well I was terrified of the FBI. Years after I quit meth I still believed the FBI was trying to pin 9/11 on me. I believed I had inadvertently befriended a 9/11 hijacker when I was kickboxing in Bangkok in 2000. I had all these beliefs and basically it was terror. A lot of fear, a lot of terror. I learned through these amazing people I mentioned, I learned that I would need to face my fears. If I was ever going to pursue my dream, if I was ever going to live that true life of significance, it’s like the writer Joseph Campbell says, “In the cave you fear to enter lies the treasure you seek.”
Ed K:
Or Nelson Mandela, “Courage is not the absence of fear, but the triumph over it.” For me, there was so much fear and I learned I was going to have to face it. Basically I get to meet some people who are FBI agents. I made it known to them that I wanted to serve the FBI as I had served the fire department when I’d been a volunteer first responder. From there I was nominated to this selective FBI Citizens Academy where basically they take people and they put us through a six week one night a week course on how the FBI fulfills its mission of protecting Americans.
Ed K:
Along the way I discovered that the FBI, I didn’t really know this, but they do have a strong interest in serving communities, or what I should say is they have a strong interest in further serving communities who are affected by incarceration and addiction. I’m so grateful to the FBI because they allowed me to not only have a second chance but to contribute my particular unique strengths and insights into their work. And this is how I ultimately wound up in Washington D.C. in May of 2019 shaking hands with the director of the FBI. I was one of 57 Americans to be honored with this community service award. Warwick, 12 years ago the Ed Kressy that would’ve been in an FBI office would’ve been a lot different circumstances. I wouldn’t have been shaking hands with the director, I’ll tell you that.
Ed K:
So just speak so highly to the FBI, to the police department, to the fire department. All these wonderful spiritual practitioners and individuals and faith based communities that when a second chance is extended, yes it benefits the receiver me, but a second chance can also benefit the giver, society just as much if not more so.
Warwick F:
And what’s sort of stunning to me here is that one would hope, a spiritual community’s definitely not perfect, but in their better moments you would hope that they would reach out and accept you. But you found love and acceptance from law enforcement. You think law enforcement are all about convicting people, putting people away. But they kind of gave you a second chance. They knew your record so to speak or the things that you struggle with but yet they accepted you and welcomed you anyway. Talk about how that felt? Because that’s an amazing story that I think most of us don’t really think about, that law enforcement accepting us and almost wanting to give us a second chance. Talk about that and how that felt.
Ed K:
Yeah, absolutely. By no means do I intend a blanket endorsement of law enforcement. I don’t mean to endorse everything that law enforcement does or has ever done.
Warwick F:
Sure.
Ed K:
But what I can say with complete confidence is that there are individuals within places like the FBI and the police department who just like you say Warwick, who are truly dedicated to protecting, to serving individuals such as myself who are committed to giving chances for life’s turnarounds. I found that there are organizations and then there are people within those organizations. And they’re often two different things. When we can form these bridges of trust, when we can focus on what we have in common, what are our common interests, and pretty much those interests are going to relate to making society better and making things safer and better quality of life for everyone.
Ed K:
When we can focus on these things, they tend to expand. In life whatever we focus on tends to expand. It doesn’t mean that there aren’t things wrong. It doesn’t mean that we need to fix what’s wrong with our society, because there is a lot wrong. At the same what I’ve learned is let’s also really focus on what’s right. Let’s focus on these FBI police formerly incarcerated and currently incarcerated individuals. Let’s focus on these human beings who are bettering themselves, who are bettering their communities, who are serving others. Because when we focus on the work that these individuals are doing, that work is going to expand. And that goodness and those benefits are going to extend throughout society.
Warwick F:
Right. And as you are extended grace, forgiveness, you want to extend that to others, to people that have been incarcerated and help them get beyond it because you would know better than I, where they call it recidivism, if that’s the right word, if people going back to jail and committing crimes can be higher than we would like. And just trying to help stop that cycle. So talk a bit about your life of significance now. You use that phrase the cave that we fear to go in. I guess two different questions. What’s your life significance now, and for Ed Kressy what is that cave that you fear to go in?
Ed K:
Well, first the significance in addition to serving law enforcement, I volunteer inside maximum security prisons and in jails coaching as Gary was saying earlier, coaching incarcerated men and women on employment, entrepreneurism, and self advocacy. As obvious as it sounds to say, I’ve discovered that if my birth circumstances had been the same as the women and men I work with behind prison and jail bars, I would’ve been on the other side. These women and men have taught me very powerful lessons.
Ed K:
To get to the other point, the fear is really in just being honest and expressing myself. Honesty not so much as opposed to being dishonest, but really overcoming that stigma. Being forthcoming about the mental health challenges that I have faced. Being forthcoming about the fact I don’t consider myself mentally ill as mentally enhanced. You hear about people who viewed reality in different ways yet have served their societies incredibly well. Abraham Lincoln, Martin Luther King, the list goes on and on. So the fear is in just being honest, overcoming stigmas, and in doing so bringing more and more value to the world around me in some small way like so many incredible people have brought value to my life.
Warwick F:
I think that’s so true. You mentioned Abraham Lincoln. He suffered from what they called at the time melancholy. That was the word that they used. I don’t know that we know quite what that means, but he did suffer bouts of depression, of just feeling low, in the blues. What does that mean? I don’t know, but it means something. There was something that he struggled with, but yet obviously he was able to, despite that, contribute. It didn’t stop him contributing to the country and the Emancipation Proclamation and so many other things. So that’s important for the listener to know.
Warwick F:
You served so many people in so many communities and just the sense that people accept you for who you are. Because we all have made our mistakes. Some are more public than others. And just saying it’s okay. You try to atone as best you can. You try to avoid making the same mistake. But we’re all human and just that sense of accepting that it’s okay to be broken. Is there any person on the planet who’s not broken in some fashion? I’ve not met them. Some are better at hiding it than others. Some people’s failures are less obvious than others, but we’re all broken in some ways. It’s just part of being a human. Does that make sense? If you realize as you talk to other people and got to know them, how many perfect people have you met that have never struggled, never had divorce, never made mistakes. Have you met too many of these perfect people in your travels?
Ed K:
Well one of the most inspiring books I’ve read, and first of all I should say by no means do I mean to compare myself to Dr. Martin Luther King or Abraham Lincoln.
Warwick F:
Yeah.
Ed K:
These people are inspiring. But Nelson Mandela, I’ve read his book twice, Long Walk to Freedom. I think he fits well into the mold of a human being who like the rest of us is flawed, or was flawed, yet he perseveres nonetheless and you can look at the wonderful things, the amazing things he’s done for the world and his spirit continues to do.
Gary S:
We have arrived at that point in the show when it’s time to drop the landing gear and begin to land the plane. But as we ease into that Ed, there’s something that you’ve written several times as we’ve corresponded and you included it in the sheet that we had you fill out before we began the interview. This is a statement that you made that I want the listeners to hear because A, it applies to your life as well I believe listener. And Warwick, with all the work that I’ve done for Crucible Leadership, this sounds like something we could’ve written for Crucible Leadership, what I’m about to read that Ed wrote here.
Gary S:
“Examine whatever you’re doing at a given moment. Any action you’re taking, thought your thinking, words you’re uttering. Does it contribute to your spirituality, to your self improvement, or service to others? If not, change what you’re doing.”
Gary S:
What’s your reaction to that Warwick, and Ed maybe you can expand on that.
Warwick F:
Yeah, I think that’s true. When I think about self-worth, it’s tied to significance because if you try to build money and success, I grew up with about as much money and power as you can. And I didn’t see too many people that really felt that good about themselves or certainly had happy lives. But happiness, joy, self-worth, it really is tied to significance, tied to serving others. When you’re about trying to help other people, in Ed’s case trying to help people with addiction and incarceration, just try to get beyond that, live productive lives, that’s where self-worth comes from. Self-worth comes from serving others. When you serve yourself, it doesn’t build self-worth. I don’t think human beings are wired that way. Whoever wired them that way, whether it’s the cosmos, spirituality, or God, we were wired to serve others. And only in that can we receive joy and happiness. Does that resonate with you Ed on your own journey to a life of significance?
Ed K:
Absolutely. The more we help others, the more we help ourselves. The more we give, the more we get. The more we can bring to the world around us, the more the world gives us. And I’ve found that it’s not so much that reality influences our thoughts nearly as much as it is that our thoughts create the reality around us.
Gary S:
Ed, you’ve talked a couple times about your book. Tell listeners a little bit about it. What’s it called? What does it cover? And how can they get it when it is out in April of this year?
Ed K:
Oh, yeah. Gary, thanks so much. My book is called My Addiction and Recovery. The subtitle is Just Because You’re Done With Drugs Doesn’t Mean Drugs are Done With You. It’s available right now on my website, www.edkressy.com. That’s just my name dot com. And the book covers the story that we’ve been talking about. How second chances, yes they benefit the person who receives the second chance, but they also benefit society and the persons who give those second chances.
Warwick F:
I just want to say, I think of that cave you mentioned that we’re all afraid to go into. It sounds like growing up for you that was writing. And there’s a lot of things you’re doing now to contribute to society with law enforcement and people behind bars who suffer addiction. But the fact that you’re writing, that to me is a wonderful thing. Because it was something that you were afraid of probably your whole life. And you’re doing it. When we conquer our deepest fears and pursue our deepest longings, ones that can actually be productive, that’s a beautiful thing. Don’t you think? I think it’s a wonderful thing that you’re writing. Because that can’t have been easy. To get to a point where you could do that, that says a lot, doesn’t it?
Ed K:
Yeah, well think about your life, look back upon your life years and years from now, what do you want to have looked back upon? What do you want to have to show for it? It probably won’t be a bank statement. It probably won’t be a financial statement. It probably won’t be a home or car. What you’re going to want to have to show for your life when you’re ready to go to the next stage of the journey is I believe many of us in some form, or all of us perhaps in some form will, what are we going to want to look back upon? It’ll be just like you were talking about Warwick, that life of significance, that having brought something of value to the world around us. These are probably the things we’re going to want to look back upon at the end of our lives and say that we’ve done.
Gary S:
That is an excellent place, Ed and Warwick, to end our conversation today. Listeners, thank you for spending time with us listening to this truly moving conversation about Ed’s story. And we hope that you see the application for it in your life, even if the circumstances are different. And we’re going to leave you with two practical thoughts as you move on beyond listening to this.
Gary S:
The first of those thoughts is a suggestion. If you’re struggling with moving beyond your crucible, take a page from Ed’s book. Find an opportunity to serve others. It doesn’t have to be big, it doesn’t have to be grand. It doesn’t have to have a business plan attached to it. It just has to be focused on helping others. What you will find is that in addition to helping others you’ll find what Ed’s described, what Warwick’s described and many things that he’s talked about and written about in Crucible Leadership. It helps others, but in the process of helping others and getting your mind off of your crucible, off of your bounce back, off of your trials and struggles, you’ll also help yourself. So, that’s practical tip number one as a suggestion.
Gary S:
Practical thought number two is a favor we’d like to ask you. If you’ve enjoyed, if you’ve felt that you’ve learned something, you’ve been edified by this conversation, we would ask you to subscribe to Beyond the Crucible on the podcast app that you’re listening to it on right now. Doing so will ensure first of all for you that you’ll never miss an episode. And it will help us share this and the messages that come through here. Stories like Ed’s that will help us share the content of Beyond the Crucible to more people to help them recognize that their crucible experiences can be the start of a great new chapter in their lives that lead to a life of significance.
Gary S:
So, until next time when we’re together, thank you for spending time with us and we look forward to the next time.
We live in an almost unprecedented time of stress and anxiety with the global pandemic of the coronavirus. We don’t know how long this crisis will last, when there will be approved safe remedies to treat the virus or still less when there will be an approved vaccine. Many have been furloughed from work, unsure how long their businesses will be able to survive and how long they will have jobs, assuming they still have jobs.
Amid the fear and stress of the health and economic uncertainty, many are living and working from home; 24/7. There are short breaks to walk or go to the grocery store, but then it is back to the house packed with family; kids home from school, adult kids in some cases being at home, too. In times in which stress and anxiety are high and many of us are living and working in close quarters with each other, friction can and probably will happen. Tempers will fray, hurtful words will come out. As humans when we are under stress, we tend to take our frustrations out on those who are around us, in this case our family or those we live with. Such lashing out on those we care about or are around is understandable. Even in normal times, friction in families can happen.
How can we lessen or ideally avoid such friction in times of exceptional stress and anxiety? How can we have grace and tolerance for those around us? In time, we hope the current global pandemic will ease, and while life may be different in its aftermath, we hope we will be able to get out of the house more. Even when life becomes hopefully more normal, friction and stress can still happen. And that’s just at home, in our personal lives. Stress and anxiety – even absent a pandemic – is a reality in our workplaces, as well. Knowing how to lessen it or eliminate it through your leadership is key to leading effectively and with transparency and
Here are some tips to having more grace and tolerance with those around
1. Do an internal audit.
Recognize that you are under stress, that you are anxious. Acknowledge it and accept it. Don’t be angry at yourself or, worse, get angry at others. We can debate if there is anyone to blame for the spread of the coronavirus. Being in a state of perpetual fixation of who is to blame for what we are all going through, is not to going to help you or those you care about. The global pandemic is certainly not your family and friends’ fault. So, own your anxieties, fears and stress. Don’t lash out at others.
2. Admit your fears and anxieties to others.
It helps us for those closest to us (family and friends) to know what we are feeling. For those strong silent types (often men), who want to appear tough when inside they feel like quivering jellyfish, admit your fears to those who care for you. Chances are they are scared and uncertain, too. Such vulnerability, reduces hostility, increases understanding and actually brings you closer together.
3. Be flexible.
Some of us like our routines. We go to work each day, or perhaps we have a home office. We like getting tea or coffee from our favorite coffee shop on the way to work. We like going to the gym on our way to or way back from work. We like going out to eat at our favorite restaurant with friends. This has all stopped, and many of us are in close proximity to our families or roommates all the time, every day. That is a lot of togetherness. This is frustrating. But we need to accept the fact that our routines have been interrupted. We need to be open to change the way we do things. As someone who really likes his routine, and does not like changing it, I have found this to be a challenge. But I recognize my innate desire, perhaps need, for routine and try to take it a day at a time. Hopefully, working from home and being housebound will not be forever. It is just a season, albeit a season of uncertain length.
4. Have grace with yourself.
Accept the fact that you are going to feel stressful, uncertain and fearful in times of near universal anxiety, which at this moment is the global pandemic. Then give yourself a break. Give yourself some grace. You, like everyone else, are human. We are wired to be stressed and anxious under such circumstances. When our ancestors were attacked by bears or tigers, they were scared. That is normal. Don’t be too hard on yourself.
5. Have grace with others.
If you feel like you deserve a break, how about giving others, especially, those close friends and family, a break. There is a saying, “treat others how you want to be treated.” This is the so-called Golden Rule, actually the words of Jesus. If you feel that you deserve forgiveness in what feel like unprecedented times, then perhaps those close friends and family deserve forgiveness too.
6. Channel your energy in productive ways.
It starts with acceptance. Accept the limitations of your current living and working environment. Think positively. How can you use your adjusted circumstances positively? If you are around close friends and family more, perhaps you can have a game night or a movie night. Perhaps you can actually talk to each other, rather than running from one activity to another which many of us do in normal times. From a professional standpoint, for those whose work schedules have been cut back or altered, think of those long-term planning projects you may finally be able to get to. Perhaps you are tired of your job or profession. Use this time to think of alternative directions. Perhaps consider calling friends and colleagues. You might be amazed that some people like you are stuck at home, and perhaps could be available to connect with.
Life can be stressful. It often is. Even beyond the current pandemic, when we get stressed we tend to lash out – in both personal and professional situations. We blame ourselves. We blame others. Or perhaps both. Having grace and tolerance with yourself and others is so important. Can you imagine a world where we were all tolerant of each other, where we all showed grace to each other? A world where there is understanding and forgiveness irrespective of race, background, political party or country of origin. That is the world many of us hope for. It starts with each of us, showing grace and tolerance first to ourselves and then to others.
Reflection
For what things, and in what ways, do you need to show yourself grace and tolerance??
Who do you need to show grace and tolerance to, and for what?
How would having an attitude of grace and tolerance change your world?
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.
👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
She never really had a chance to dream about what her life could be before a tragic car accident at 11 in her native Taiwan left Michelle Kuei with physical and emotional scars that plagued her for 30 years. When her body stopped growing after the crash, her mind started racing with how she would never be “normal.” It wasn’t just that friendships and romance were hard — grocery shopping was near-impossible: she couldn’t grab anything to put in her cart without first discarding her crutches, and items on even the middle shelves were beyond her reach. But everything changed when she set her mind to fighting through the pain and fear and took up hiking, a pursuit that resulted in her ascending the peak of Machu Picchu and learning that she wasn’t just normal, she had extraordinary in her. Finding the diamond inside her rough circumstances, she tells Crucible Leadership founder and BEYOND THE CRUCIBLE host Warwick Fairfax, led her into a rewarding coaching career in which she helps negative self-talkers discover inner strength and beauty by overcoming their fear of judgments. “Each and every one of us,” she explains, “is a gift to this world.”
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.
👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Gary S:
Well, welcome everybody to Beyond the Crucible. I’m Gary Schneeberger, the cohost of the show and the Communications Director for Crucible Leadership. And you have pushed play, hopefully pushed subscribe to a podcast that deals in what we call crucible experiences. Crucible experiences are those things that happen to us or those things that perhaps we in some way, shape or form might help cause those painful moments in life, those difficult moments in life that can truly change the trajectory of life, that can make you feel sometimes like there’s no way out, can make you feel sometimes like you might want to give up.
Gary S:
But the reason for the show and the reason for Crucible Leadership, which is informs the show. The reason for that, the reason we talk about these things is so that we don’t end up camped out there. We don’t end up not wanting to get up and move on. It’s to talk to folks who’ve been through these moments, like you listener have been through, and to offer hope and healing, and encouragement to you in that process. And with me, as always, is the architect of what I mentioned earlier, Crucible Leadership, Warwick Fairfax. Warwick, we’ve got just in the little chat we’ve done before we hit record, I can tell we’ve got a barn burner here today.
Warwick F:
Absolutely, Gary, looking forward to it.
Gary S:
Our guest today, listener, is Michelle Kuei, and I’m going to read her bio to you right now. Michelle Kuei is a certified transition life coach who helps negative self-talkers to discover inner strength and beauty by overcoming fear of judgements. Michelle’s speaking career began in 2018, soon after she founded her own coaching company. She’s the author of the new memoir, Perfectly Normal; An Immigrant Story of Making It In America. She is a board member of the United Nations Association of the USA and a clinical pharmacist at USC’s Keck Medical Center.
Gary S:
Michelle was born in Taiwan and grew up in New York, but today, she lives in Los Angeles with a short haired Brown Tabby named Buster. If you’re looking for her, odds are you’ll find her at the gym. And Michelle, I’m going to put a pin in that comment because after we talk about your story, I want to come back to that comment because that’s a key element, I believe, of your story. Remember listener, that last point, if you’re looking for her, odds are you’ll find her at the gym.
Warwick F:
Well, Michelle, thanks so much for joining us. Really appreciate it. You have an incredible story. I’d love to just start with tell us about your story that leads up to your crucible moment. Yeah, just tell us a bit about Michelle and your story.
Michelle K:
Thank you so much for having me. It’s been a pleasure and in isolation, but it doesn’t feel like isolation right now. I’m surrounded by a lot of love. To start, basically, I grew up, like Gary said, I grew up in Taiwan. I was born in Taiwan and as I was growing up at age 11 years old, just like all the other kids who go to school, I came off school one day and I remember that day my mom was running late. I was waiting for her at school and when I saw her coming towards me to pick me up, she was on her motorbike. There’s a lot of motorbike in Asia. She was coming off on her motorbike, and I got up from my chair, I ran across the street. I wanted to meet her on the other side of the street.
Michelle K:
As I was approaching and walking to the middle of the street, I realized that my best friend was waving her hand at me and she said, “Stop, stop.” And she was waving at me and there’s a lot of shouting that was going on. I was confused. I was standing in the middle of the street and I could just smell the rubber that was burning, and I don’t remember where the sound was coming down. Then the next thing I know was that I woke up and I was in a hospital bed. And when I woke up and my parents were standing next to my bed, and they were talking to the doctor. I started to have sensation and I started looking down on my waist, and from my waist all the way down to my ankle, I noticed I was wrapped with this plaster that was surrounding my body.
Michelle K:
Basically, the doctor had… because of the accident, I had the accident while I was standing in the middle of the street, and the doctor had to stabilize me by wrapping me with a plaster from waist all the way to ankle. Following that incident, three months afterwards, I was basically trapped at home in isolation. I was in bed and I couldn’t go to school, and I couldn’t go anywhere. But what’s the crucible, and I love the title of this podcast because it’s crucible. What’s really difficult in those moment at age 11 is that the fact that I was a little kid and I wanted to go out to play. I wanted to meet my friend and I wanted to just be where the life that I used to live in, but I couldn’t do that and I was starting to live a different life.
Michelle K:
That moment was like a turning point for me because I no longer can do all the things I wanted to do in my past. And now I have to learn how to walk after they unwrap me. I have to learn how to do a lot of things by myself. Learning how to walk, learning how to make new friends was another thing at age 11. That was the beginning of this crucible moment. From age 11 all the way till 40 years old, so I spent 30 years of my life living very differently. It’s not a normal life where… so just to backtrack a little bit to gave the listener an idea of how I look like.
Michelle K:
I’m 4 feet, 4 inches tall, very short, very petite. This has been the same height since I was in elementary school, because the accident actually required the doctor to go back and perform a lot of different surgeries, so I had a lot of scars on my leg. And with that, something must have happened and inhibited the way that I was growing. I had not grown since when I was 11, the same height as I was 11. Growing into adulthood, being with the same height, it created a lot of challenges for me.
Michelle K:
There’s moment where I go to school, I can’t reach stuff on the shelf. When you’re a kid, that’s okay because people will… adult will just reach over and grab it for you. But when you reach over to adulthood or when you’re in your first job, and I remember my first job, I work in a pharmacy where the counter is taller than me. In order to me to work like everyone else, I have to use a step stool, I have to reach to the top. There’s a lot of climbing. There’s a lot of physical strenuous activity that I need to be able to do in addition to all the other responsibility that I have. That’s quite challenging.
Michelle K:
And I could never figure out why when you walk into a grocery store, all the essential items would be on the very top shelf rather than on the bottom shelf, that I never figured out. That’s also really very, extremely essential challenge for me because I need to buy essentials and I can never reach to the top. And there’s something about asking that always frightens me in the past. I never liked to ask people what to do or help me with things. What ended up happening is if I need to reach the toilet paper on the top, I can’t do that. I was just using an alternative rather than asking, putting myself out there and ask.
Michelle K:
That’s 30 years of my life growing like that. During that time, I was also battling with what’s going on in the inside, because as adolescent, as I grow into adolescent, I was experiencing a lot of that peer pressure where people are dressing up, all these girls they’re looking very pretty. They started to wear… it was during the ‘80s, so I don’t know if you guys remember the ‘80s, the hair.
Gary S:
I had hair in the ‘80s, so.
Michelle K:
The hair, the mini skirt and I wanted to look exactly like that, and that was one of my dream, wanting to look that way when I go out. When I’m in a social group, when I’m with my friends, when we hang out, I want to dress like that, but I couldn’t because with my leg, the way that the surgeon was performing, the doctor had told me that, “Michelle, from 11 years old, after the surgery, you have to wear these metal bracelet because as you’re growing, we don’t want you to grow your bone into a deformity.” I was given a pair of really ugly metal bracelet that I was supposed to wear up until the age of 18.
Michelle K:
But by age of 16, I was struggling with the look. I said to myself, “You know what? I’m not going to wear these. These are too ugly. I want to take it off.” I decided I was going to take it off, I took it off. And the minute I took it off, I started to use my body weight all on top of my leg. That created pressure and as I’m walking, it started to hurt my back. And by the time I reached my college, I noticed that I could no longer walk comfortably without any assistance. For the longest time, my mom was my crutch. She goes everywhere I go. I always hold onto her hand. She goes where I go.
Michelle K:
Once I got into graduate school, I had to live in the dorm. I went when off and left home, I started to live in the dorm. I couldn’t take my mom anymore, so I got to figure out a way to somehow walk. My doctor told me, “Well, this is time, basically, at this point, your leg is so disfigured. If you don’t use a crutch to walk, you’re not going to make it.” I said, “Okay, fine.” I started to use two arm crutches. Instead of holding on to my mom, I used arm crutches. And being short is one thing, it’s already a challenge. Now I have to deal with two arm crutches, holding on. I have no hand to hold anything else.
Michelle K:
A lot of times when I go out, it’s a matter of how do I strap things on my body so I can carry groceries. How can I use my body so that I can carry things that I need to carry with my hand? And when I see people going to a coffee shop and I get so envy of them because they have the ability of holding their coffee in one hand and looking at their phone at the other. I don’t have that luxury. I have two crutches and I can’t do neither one of them. I often have to stop either to get my phone, put my crutches down or one or the other. I couldn’t do both. And I get really jealous of people having the ability to do that.
Michelle K:
And that was something that I was really struggling with for 30 years of my life because I want to look normal. I want to have that life that everyone else has. Being able to go to a store and reaching to the top without asking people for help. I wanted to dress up pretty in my clothes so that when I go out people will say, “Michelle, you’re beautiful.” That first impression I never had, the first impression that we all value. Even during job interview, we look at someone, we look at the first impression. I always thought that that’s a luxury that I don’t have because I don’t have that first appearance.
Warwick F:
Wow, that’s an incredible story. And I want to go back a bit. And before age 11, you were probably just a typical girl, had a lot of friends. I’m guessing you’ve always been a happy kind of person in your nature.
Michelle K:
I was a happy, happy baby, my mom said.
Warwick F:
I can imagine. When that happened, I mean, sometimes there’s anger and resentment, like depending on your beliefs, God or some spiritual force, why did you let that happen? Maybe if my friend hadn’t waved to me, I would have kept going or why didn’t this car see me? And did you go through a cycle of anger and resentment, and how could this have happened?
Michelle K:
I did. I absolutely did. And I thought if my mom had come just a minute earlier or she hasn’t run late that day, maybe all of this wouldn’t happen. Or maybe if I were to just wait just one second more before I start walking across the street, then maybe this wouldn’t have happened. I went through that period initially, at least for a good 10, 15 years of my life, thinking why does it have to be me? Why is it just me that happened? I have two other siblings. I have a brother and a sister, and I’m thinking, “Why couldn’t it just happened to them? Why does it have to have happened to me? What is it about me? Why did it happen to me?”
Warwick F:
Why does the world not like me? I mean, you used the word normal before, which is we all want to fit in. It’s just part of being human. You want to be liked. You said growing up in the ‘80s, you want to be seen as pretty, be able to wear all the fashions and just like your friends. And it’s like, “Well, why can’t I be normal like my friends? Why can’t I be like everybody else? How has this fair?” I mean it just, the comment you made, “Why can’t I hold a cup of coffee in one hand, a phone in the other? I mean, is that too much to ask? It’s like I’m not asking for, I don’t know, a million dollars and a beautiful house. I just want a normal life.” Right?
Warwick F:
And so, for that must’ve been not just the accident, but the years after and grad school, and do I have to have my mother around me. I mean, I’m sure you love your mother, but can’t I go somewhere without that? And so that must have been… it sounds like it was years and years of dealing with that frustration. It wasn’t just the first few years, it was how many years would you say that frustration of just the-
Michelle K:
It was a good 30 years and I just wanted to be normal. And not being normal to me means that you have the normal body shape that we all… we flipped through the textbook, the biology textbook, this is how a woman or a man should look. There’s physically, they look identical, they look perfect, their legs are straight. That’s normal for me. And that’s how I define normal. And that’s what I believe normal should be. When I see myself in the mirror, I actually felt really ashamed of my body because this is not what I was taught. This is not what I see around me. This is not normal.
Warwick F:
It’s almost like I cannot be happy and fulfilled unless I’m normal. Was that the mindset that you’re going through? And therefore, it’s impossible for me to have a happy, fulfilling life because I’m not normal, as you looked at it.
Michelle K:
Yes.
Warwick F:
And so, I mean, I’m sure a number of listeners maybe have had physical challenges, there are all sorts of challenges that make you feel like nobody can love me and accept me. And it’s all from physical challenges to abuse, to you name it, there’s all sorts of things that people feel like nobody can possibly love or want me kind of thing. How did that change for you? Because there are certain things like physically, I imagine that’s a difficult thing. I mean, certainly you probably had to accept that you can’t actually change, but how did you manage to combat that and just change how you thought about things?
Gary S:
And especially if I can add here, especially from an emotional perspective, one of the things, Michelle, that strikes me about your story, your crucible experience is that it is both physical and very devastating, and also emotionally very devastating. One of the things that you and I talked about in advance of our interview time here and the note I took is that romantic relationships were very difficult. There’s an emotional aspect of this that is in very real ways as painful in different ways, but real ways as painful as the physical aspect of it.
Gary S:
To Warwick’s question, how did you overcome that both from a physical and emotional sense? And I guess for listeners who face some of those same things, there’s a physical crucible and emotions tied to it. Which one was perhaps more difficult to overcome?
Michelle K:
I would definitely say the emotional is the most difficult to overcome. Because a physical challenge, like what I did was I used a step stool. These physical external challenges can overcome by accommodating with a step stool or with something else, or with a crutch for nowaday, I reach over and just push things to the edge. External physical challenge is really easy to overcome, but emotional challenges, what I find that really were the core of the energy, the majority of the time that we’re spending dwelling on.
Michelle K:
And I remember one of the incident was I was in my 30s and that was during the time when I first got into relationship. And I remember I was just sitting there one day and there was an empty chair with a man’s jacket on the chair on the back. And I was just looking at the jacket and looking at the chair, and I started to crying. I was crying. And there’s an enormous sense of loneliness that was inside that was coming out for me, because for the longest time I was longing for someone to love me. I was longing to be loved, to be appreciated and to have that love be returned to me when I send it out.
Michelle K:
But when I’m not getting that reciprocate of love and caring from another person, from another man, I felt extremely hurt and alone. And that was the emotion I was going through from ever since I started to explore the relationship side. And there’s so much of interpersonal relationship that we deal with every day. What I’ve learned is that it says a lot about… it’s teaching a lot about who you are. When I was in those moments, and perhaps this is something that the listener can and find value in, is that in order to overcome your emotional challenge, many times you have to be able to recognize it. You have to allow it, you have to accept it.
Michelle K:
And my condition, my physical challenge was something I needed to accept. This is how I am and this is who I am. This is how I’m going to look for the rest of my life. I can sit here and not accept it, and keep having resistance, keep having that fighting emotion and keep wanting to understand why has it done to me, and keep wanting, exploring it in that victim thinking mentality or mindset. Or, I can accept that this had happened. It’s very unfortunate, but it happened. I can accept this is how I look and I can embrace every part of me because there’s something else other than, greater than what we see on the outside. It’s not just the physical appearance, it’s not just what we see externally. It’s what’s going on in the inside. There’s a light that’s inside each one of us. That’s what we need to accept.
Warwick F:
I mean that is so profound about focusing on the light that’s within us, accepting the things we can’t change. How did you do that? Because as you said, I think it was like, what, 20, 30 years of battling with this. I mean, it’s not easy. I mean, you’re an intelligent person. You’re somebody that looks like when they want to achieve something, they do. I mean, you strike me as that kind of person. It’s not like you’re somebody that just sits there and does nothing. How did you get to that point where you could actually accept the physical limitations and change how you thought about yourself? How did you do that?
Michelle K:
One of my biggest challenge in this life is my physical challenge, right? I grew up 30 years of being physically challenged and this is my limitation. And part of it has to do with the word that you used, combat. And when you’re in that combat mode, you realize there’s something that you need to fight. What is it that you need to fight for? And for me, what I need to fight for is to find a light, to find my purpose, find the reason why I am here. I started to tap into that anger, that resentment. I want to know why.
Michelle K:
And one day I remember I was waking up and suddenly, I was getting so tired of living this life. I told myself, “All right, so here you are. This is your physical challenge. What are you going to do about it?” I was asking, having a conversation with myself, I said, “What are you going to do about it?” My answer was, “Well, if physical challenge is my challenge, guess what? I guess I have no choice but challenge my physical challenge.” I decided that in 2016, I’d never been to a gym before. I never signed up to a gym, don’t know how to work the easy equipment. I was really afraid of breaking them. And being myself, getting myself broken. I was afraid to go into the gym.
Michelle K:
But in 2016, I decided I’m going to go sign up in the gym. I did that. That was my number one, my first step of wanting to find out what would it take for me to fight in this. I went and signed up to a gym, and then the second thing I did was I hired myself a personal trainer because obviously, I don’t know how to work these machines, so I need someone to show me, to teach me how to do it. I hired a professional, I hired a personal coach. And then the third thing I did, at that time all my friends, they were talking about how amazing it is to do hiking, to go out and climb the mountain, and going to Peru.
Michelle K:
And so, I could never participate in those conversations with them because it was some part of me that I just couldn’t do. One of my goal is actually to be able to participate in those conversation. That same year, 2016, I made a promise to myself, I’m going to promise myself that I can do this and I’m going to do whatever it takes to hike. I started hiking that year. And the other goal that I had was I don’t want just hiking, I don’t want to just go up to any mountain, I want to go up to Machu Picchu and I want to do the Inca Trail.
Michelle K:
The Inca Trail is 26 miles and it’s a four-day hike. And each day you have to just camp out and you have to rough it out. There’s no shower, there’s no toilet whatsoever. You really have to rough it up. And so, in addition to just being rough it out there, I flew myself to Peru in that same year, in September. I flew myself to Peru and I don’t speak Spanish, by the way. I flew myself there and I had my two crutches and I brought my two pink arm crutches because it has to be pink, it has to be pink. I brought my pink crutches, went up to the mountain, I got food poisoning the day before the hike, check myself to the infirmary the night before.
Michelle K:
And I remember calling my sister. I said, “I’m really sick. I’m in the hospital right now. I don’t know, can you talk me out of it?” My sister was like, “Yeah, you need to come home. Come home today.” And I thought about it, right? And I was, “No, I made it this far. I’m going to go.” After we hung up the phone, I told my sister, “I’m going to go.” And lo and behold, the next day, I went out to Machu Picchu, started my first day of hike. On the first day, it was all uphill. It was all inclined. I remember I had a lot of difficulty because the high-altitude syndrome, it was real.
Warwick F:
Right.
Michelle K:
Yeah, it was real. And I remember I was getting tired. I was dehydrated and so my immune system was kind of down. The first day was a struggle and I barely made it to the final camp that night. And my team leader, the tool guy who was with us, he sat me down and he asked me, because past the first day if I made a decision to come back, then there was still a chance that I can come back. He sat me down and he said, “Michelle, I know you were struggling and I know this is something that you want to do, but you were leaving behind you had to a difficult time to catch up. What do you want to do?” He gave the option to me and I thought about it. I said, “Thank you. I appreciate that you’re letting me know that after this point, there’s no turning back.” I said, “I appreciate that, but I want to continue.”
Michelle K:
Every morning after the first day, so starting on the second day, every morning, I will wake up at five o’clock in the morning, I would start my hike. I would put my headlight on. It’s still dark outside. You can’t really see the steps. I would put on my headlight and I would start my hike. Every day, five o’clock, I would start my hike. And I can barely just made it to meet everybody around dinner time, around lunchtime, around break time. And all these people that I met during that trip, it’s been an amazing journey.
Michelle K:
And so, I did that in September 2016, and the very last day of the Inca Trail hike, we were at the point of the Sun Gate. This is the final entry point before we get into the Machu Picchu, so I was looking at the steps, the final 50 steps at Machu Picchu. I looked up, it was 60 degrees angle or 70, yeah. I was looking up, and I was, “Oh my God.” I wasn’t sure what have I done? How am I going to finish these last 50 steps with my two crutches? And the steps were really narrow and small. I stood in front of the Sun Gate, I was looking up and I thought about all my life for this very moment. “Okay, I’m here. What do I have to do to finish this?”
Michelle K:
I gave my two crutches to my team leader, took off my day pack, hand the day pack to him. I say, “Here, you lead me to the top.” I sent him to the top. I got down to my knees and legs, I started to crawl because that was the only safe way for me to go to the top. I got down to my hands and knee, I started crawling every step, every step, one step at a time. And by the time I went to the top, my team leader was clapping. I turned around and there was someone else taking a picture. I took my hand up, that victory gesture. I was in the air. It felt so accomplished.
Michelle K:
Then I turned around, I started approaching to meet everybody and my teammate, and all these other travelers at this big platform at the Sun Gate. I walked in, everyone stood up and they were clapping, they were cheering for me. And I actually got a pin from Canada. It was an honorary citizen. I still have my pin. I still have my pin. And it was amazing. And that was the moment that I start to realize that I am capable. Whatever it is going in front of me, that I am capable as long as I set my mind to it.
Warwick F:
Well, it seems like that moment was pivotal on your journey, that changing how you think about things. I mean, there’s the internal and there’s the external, exactly sort of busting into the picture here.
Gary S:
Hi Buster.
Warwick F:
For the listeners who are listening to it, there’s a beautiful old Tabby cat that just emerged. But Michelle, there’s the internal and there’s the external, as I said, to think about this story. There’s externally, you are having an enormous impact on those around you. I’m not quite sure which to start with but just maybe on the external. You felt alone, like nobody wants to see me, but yet you had a whole bunch of cheerleaders, people that were with you. What did it feel like or as you looked at their faces, they were on team Michelle, right?
Michelle K:
Yeah.
Warwick F:
They were your team, they wanted you to win, they wanted you to succeed. Talk about the effect that you had on them and how it felt back to you.
Michelle K:
It was a really strange feeling because when I was in that moment, when I was so busy caught up in my own misery and tragedy, and thinking that the world, just all the bad things just happen to me, when I’m so busy tied in thinking about that, it was really hard to believe that I had any impact on others. Actually, that’s what my teammate had to called were Team Michelle, and we actually celebrate it with a cake on my last day of the trip that says Team Michelle.
Warwick F:
Oh really?
Michelle K:
It was really hard for me to believe that because I was so busy thinking about my own misery. And when you start changing your mind, when that shift starts to happen and you realize that you are not alone in this. There’s so many people around you who celebrate you, who cheer for you, who stood out for you and who clap for you. Now they really see you as the light at the end of their tunnel. It was a complete different experience for me and it was eye-opening to really stress seeing them for the first time.
Warwick F:
It’s almost like if you let them, they want to be with you, they want to not just support you, they want to cheer for you if you’ll let them, and you could see that. And then just it’s often we think of physical limitations and there are limitations, but yet it seems like you did what most people would say is impossible. Machu Picchu, I don’t know how many thousands of feet height is, but it’s very high altitude, sickness that a lot of people get. You got these 50 steps, 60-degree incline. It’s like most people would say somebody with your challenges and crutches, it’s impossible. Give it up. You’re going to hurt yourself. But yet you overcame that physical limitation.
Warwick F:
Talk about the feeling you had when you’re on top of those steps and you’d done what most people thought was impossible. What were you feeling at that moment when you’d achieve the impossible, seemingly?
Michelle K:
I was crying, the minute I reached to the top, and to answer your question, it’s 14,000 feet high.
Warwick F:
Oh wow.
Michelle K:
That’s the altitude.
Gary S:
Oh, just 14,000 feet.
Michelle K:
And when I reached the highest peak, I broke down and cry. And I think a lot of it has to do with that spirituality, that feeling that there’s something greater than myself, there’s something bigger than myself. And when I look around, the whole environment, the whole world, the mountain, there’s something bigger than just me. It helped me to lift my thinking away from that egocentric me, me, me, me, me, to a broader view of I am not in this alone. There’s so many people around me who celebrated me and there are so many people who’s going through the same journey, and they’re struggling too. I may not see their physical struggles, but they’re struggling too.
Michelle K:
And on my journey, I remember there’s a guy, the perfectly well, very fit. He probably worked out a lot and he was just kept throwing up. Every 10 seconds, 10 minutes, he was throwing up on the side and it was a race between him and I, because he has to stop and throw up, and I have to stop and catch up. It made me realize that yes, my struggle was the physical challenge, this is my limitation. But for someone else, it could be something that’s going on inside. There’s a storm that they are experiencing on the inside and I don’t see that. It’s not my place to judge them of what they’re going through.
Gary S:
Right. This is a perfect time, I think, to jump in and read something, Michelle, that you wrote in that form I talked about that we have guests fill out. And I have to tell you that we have had every guest that we’ve had on fill this out, and yours is one of the most inspirational ones I’ve read. But you said this and I think it summarizes your story perfectly, not just from your perspective, but also, I hope from the perspective of listeners who have different realities to their crucible experiences, but the emotions are the same.
Gary S:
But this is what you wrote in talking about how to think about a crucible, and you just described the way that you did that when you were going through yours and when you were bouncing back from it. But here’s what you wrote, in part what you wrote. “So what if this very moment, whatever this setback you are experiencing was meant to be something bigger than yourself? What if this is the universe’s gift to refine and polish the diamond within you? What if you are meant to find the gem, and that is what makes you different, unique and extraordinary? How would you choose to see your setback? How would you choose to see your tragedy? The misfortune that measured only a small fraction of our entire lifetime.”
Gary S:
That is a beautiful summary of not just your story, but the story of a lot of folks who are listening right now. And listeners hear that and realize that gift was not a word, I’m sure, Michelle chose lightly. That your crucible can be a gift from the universe, from your spiritual tradition. Can be a gift to help you realize things you’re capable of and to help you realize what you were, as Warwick talks about, what your true purpose is here on earth.
Warwick F:
Yeah, so great point. Michelle, talk about how what you went through can be seen as a gift, which for most people they just said, what are you talking about, Michelle? Not getting at all the hidden gem. I mean, there’s a lot of profound words in it. Talk about how your thinking changed and your message, frankly, to the world. Talk about that message in your perspective.
Michelle K:
I think each and every one of us are a gift. We are a gift to this world. For me it’s I’m really good at doing medicine. I’m really good with pharmacology. I’m a pharmacist, right? That’s what I do. And that’s a talent that was given to me. And for someone else, they could be a really good engineer. They could be someone who has a lot of analytical thinking. Each one of us are very unique and there’s a purpose in our life that we came to this earth for, and that’s how we serve to the world. Right?
Michelle K:
And when I talk about gift and each one of us being the diamond, you have to believe, you have to start to believe that you are this thing that we dig out from all the dirt, and what’s behind all that dirt, it’s actually something very beautiful, very profound, and very special, and very unique. Because there’s something inside of you that makes you who you are, that defines who you are, that makes you perfectly different than everyone else. And that is the gem. That is the diamond of you. You are the diamond, and you have to believe that because that’s who you are.
Michelle K:
And until you believe that, and until you have that grind in your brain, in your memory, in your mind, everything else in this world just have that impermanent sense, right? Everything that happens to us are just experience.
Warwick F:
Talk about how you began to see yourself as the diamond, because that aged 11, aged 28, 30, that I don’t think was where you were at. What did that look like for Michelle, for Michelle Kuei, for looking at yourself as the diamond? How do you change that thinking and what did that look like for you?
Michelle K:
Before I saw myself as wanting to be normal, I just want to be normal. Whatever that normal is that’s acceptable to the society, I want you to look just like everybody else. I meet you, I want you to be able to do things on my own. I want you to be able to hold a coffee, a cup of coffee in my hand. I want to be normal, which is fine, but living in normal, that’s not who we are. And I keep emphasizing that you have a purpose in life. What is your purpose? There’s a reason why we’re all here on this earth. And with that purpose, you need to be able to serve.
Michelle K:
Do you want to be normal? Do you want to remain and just being enough? And our purpose is not just being enough. And I think a lot of people, a lot of listener might resonate with this because we’re constantly thinking about, “Oh, it’s not enough. We’re not good enough. We’re not pretty enough.” Well, why even bother settling for enough? What if the idea is that you are more than enough? What if the whole idea is for you to find your purpose, find your strength so that you can use that purpose, use that strength to serve others who needs your help? Whatever that strength that you have, that is your purpose, that is your gem, that’s your diamond.
Michelle K:
For me, the way that I found it and how did I begin to see myself as a diamond is I start to realize, and this is actually just happened recently, I finally had an aha moment just a couple of weeks ago and I spent all my life wanting to be normal, and my book was talking about normal, like being perfectly normal. But I’m here, I am here in the middle of the road and that was my past. I’ve already done that. I am more than normal. I climbed Machu Picchu, I did all that. I’m able to hike. I did all these things, but that’s not normal. That’s not normal at all.
Michelle K:
People can’t do that. People can’t just wake up one night and they say, “You know what? I’m going to go high Machu Picchu.” No, that’s not normal at all. I’d done something very extraordinary that not many people can do. Why not accept yourself for your extraordinary? Why not accept yourself for who you are? You are more than just enough. Why not accept yourself for the gift that was given to you? And then that was my aha moment. I said, “HUH,” so I lived all my life just wanting to be normal. But in fact, there’s nothing normal about me. I’m really abnormal. I’m unique, I’m different, and I’m embracing it. I’m going to live it, I’m going to love it.
Warwick F:
And that’s a profound message that we all want to fit in, be normal. But I guess why be normal? I mean, as you said, we’re all unique, extraordinary in some sense. We’re all designed a unique way, with certain backgrounds, talents, skills. We all have a different purpose. Normal is overrated. Why be normal? Why not just embrace being extraordinary, embrace being different? Because everybody’s different. Why fit in? Fitting in is limiting, you know? And it sounded like your whole attitude to life changed.
Warwick F:
Talk about how you do pharmacy, but I know you do a lot of coaching and writing, and speaking. Talk about what is, it’s a word that’s tough to embrace for most of us, but talk about in what ways is Michelle unique, a gem, a diamond, even extraordinary, if you will. How does that manifest itself? What is your purpose in the world, do you feel?
Michelle K:
My purpose in the world is to inspire. I do everything. One of the things that I do very often is to speak about my story and the journey that I came through, and how I was in that place of feeling sorry about myself and just playing small, from the fact that today I see myself as a diamond. It sounds very like I give myself a lot of credit, but I truly feel that I am the diamond. And in order to have this contrary journey, there’s a breakthrough moment. There’s an aha moment that I finally said, “You know what? I’m going to step in. I’m going to start doing this.” That is my inspiration for everyone and my purpose is to inspire those to start to lead for themselves.
Michelle K:
And I think self-leadership is such a very important process and message that the world needs to learn and to hear. Because through self-leadership, you become the best version of yourself. And when you are the best version of yourself, you start to influence all these others around you. You start setting up example for them. You start showing them the way to lead their life. You’re not telling them how to lead their life. You’re showing them that it is possible through this crucible moment that you can find your way and make yourself shine, make yourself stand out.
Warwick F:
And what you’re saying is so profound. I think one of the things I’ve also found in my own life and I think some or many others have, is as you take your focus off yourself on to other people, how can I help others? How can I inspire them? How can I… it’s not just overcoming your own demons or your own self-limiting thoughts for yourself, by doing that, you help to inspire others. It’s almost like the, I wouldn’t say the challenge is greater, but the challenge is even more inspiring. It’s what is the purpose of getting up? And part of it is you want to inspire others.
Warwick F:
And so, as you’re focusing on others, it helps you feel less focused on yourself and how you look. Because when you focus on others, there’s not as much room to think about yourself, right? There’s what I call a healing balm, like a healing ointment, if you will, by focusing on others. Have you felt that just within your own spirit, as you focused on others? There’s a healing component to that, right?
Michelle K:
Absolutely. And when we start looking at the bigger picture, that’s where the healing comes in. Because you’re no longer focusing on the wellbeing of yourself, you’re focusing more on the wellbeing of the society, the community within your family. You still have that broader view of life.
Gary S:
We’re at the point of the show where we’re going to have to begin to not land the plane yet, but I think the captain’s turned on the fasten seatbelts sign. We’re starting our descent a little bit. But one thing to follow up on that point, Michelle, one of the really a blessing in getting to know you even before we started this interview, is you are very connected on social media. And after we first talked, you sent me a friend request on Facebook, and I have so enjoyed watching you live your life and the way that you live your life, and the way that you encourage people with exactly what you just talked about. Being focused on bringing joy to people, being focused on not what limits us, but the things that we can do.
Gary S:
And one of the things I said at the outset when I read your bio, the last line, if you’re looking for a Michele, odds are you’ll find her at the gym. There’s a video you posted on social media a couple of days ago and it speaks to this entire story that we’ve been talking about. On one side, there’s a photograph of you with your arm crutches, somewhat at some point after your accident. Obviously, you’re older but you’re still using those to get around quite a bit. And then the video is you-
Michelle K:
Doing a jump rope.
Gary S:
Right? You’re skipping rope and you’re not just skipping rope like I’d skip rope. Okay? You’re skipping rope like Sylvester Stallone in Rocky. You are skipping rope like a prize fighter. You are skipping rope fast. You are skipping rope well. I mean, it is in 45 seconds, hugely, hugely inspirational. In the time that we have left, first of all, let listeners know how they can connect with you to maybe hear some of the things that you can help them along their route as they’re going through their bounce back from their crucible.
Michelle K:
They can definitely find me on my website at elevatelifecoaching.org, or if they like, they can definitely follow me on Instagram, which I’m very active on Instagram. It’s a Elevate Life Coach.
Warwick F:
Michelle, you have such an inspiring story, that it’s one thing to have a physical limitation, but you’ve changed your whole perspective. You view yourself as, I don’t know, to me, a lot better than normal. You view yourself as, as we all should, as a diamond, uniquely created. We all have extraordinary attributes. You’ve changed the way you’re thinking and your focus on the helping and inspiring others. I mean, rather than being normal, you’re somebody that people admire. You’re somebody that people look up to. I know that you probably think, “Well, how could anybody look up to me?”
Michelle K:
They’re probably looking down on me.
Warwick F:
I’m 4-foot something but yet people do look up to you. In that moment when you were on top of those stairs at Machu Picchu, people were saying, “This is one extraordinary woman. This is somebody I admire. This is somebody that can teach me a lot.” It’s very difficult to change your way of thinking, but you’ve done… I mean, that is miraculous. That is extraordinary. You are, in a sense, a role model.
Michelle K:
Thank you.
Warwick F:
Helping people see that we all have limitations. Most people feel bad about themselves. I mean, if you take off the mask, give them truth serum, most people do or many people do. Maybe I’m exaggerating, but not much. But yet you’re giving people hope. Your limitations are clear. For many, it’s not so clear, it’s internal, but you’ve changed the way you’re thinking. You give hope that we all can change the way we think and focus on helping others, and using our extraordinary qualities we all have to help others. You have an amazing story, an amazing mission. Thank you for what you bring to the world.
Michelle K:
Thank you.
Gary S:
And one last thing I have to ask because I’m going to go back to this form that we had you fill out, and we ask every guest the same question at the end. If we could only ask you one question, what would that question be? And no offense to our previous guests, but your answer to that question is the best one I’ve seen. And this is what you said when we asked if there was only one question we could ask you, what would you want it to be? And I’d love for you to answer this question. Here’s how you answered our question and then you can answer your own question. Fill in the blank. You said the world needs what? What does the world need, Michelle?
Michelle K:
The world needs more love.
Gary S:
On that note, listeners. See, I’m sitting there thinking it’s going to be a nice long. No, it’s very inspiring. And when you can make me like at a loss for words, you’ve done something, so bravo. But thank you truly, thank you truly for that. I mean, because that summarizes what you’re talking about, I think. And listeners, thank you for joining us today on this episode of Beyond the Crucible. There’s a few things from Michelle’s story I was taking notes on as she was saying them that I hope you heard as well, and I want to accent again before we go because I think there’s some good takeaways.
Gary S:
There are far more good takeaways from her story than the three I’ve written down, but here’s three that as you look at your own crucible experiences, as you look at your own desire to bounce back from those to embrace your vision and live a life of significance, here’s three things that Michelle has talked about today that I think you can apply to your own life. The first thing is that it’s true that crucibles can change the things you love to do and they can even change your ability to do certain things, but you can conquer so much of that with a positive attitude and positive action.
Gary S:
The second takeaway I think from Michelle’s story, and this is a powerful thing, and she said it herself here in our conversation that it’s hard, but press through how hard it is and do it. Second takeaway point, ask for help. The key to overcoming crucibles, Warwick has talked about it many times, is having a team of people around you, formal or informal, professional or personal. Ask for help. There are people out there who want to help you, who are willing to help you and who are able to help you.
Gary S:
And then the third point, I think that all of us would do well to follow in our crucible experiences, that in order to overcome emotional challenges, Michelle talked about it in depth. In order to overcome emotional challenges tied to your crucible, you have to accept the reality of your crucible. Pretending it’s not there, pretending it didn’t happen, pretending there aren’t repercussions of it isn’t going to work. You have to accept the reality of it. But don’t camp out there, like we said at the outset. Let it inspire you to action, both in the way that you think about yourself and others, in the way that you act in to yourself and to others. Yes, it’s real, but you can make it. You can find the diamond inside.
Gary S:
That’s all the time we have, but thank you again for joining us on Beyond the Crucible. We’d ask you for a quick favor, listener, if you can do it right now on whatever podcast app you’re listening to this show on, click the Subscribe button. What that will do is make sure that you don’t miss any episodes of what we talk about here on Beyond the Crucible. It will also help us to reach more people with inspiring stories, with hopeful stories, with stories filled with joy and laughter like Michelle’s. A quick subscribe, share it with friends. That will be a huge benefit to, I think, your friends and a huge benefit to us as we can share the realities of how people are overcoming their crucibles and the hope and healing that comes from that.
Gary S:
Until we’re together next time, remember that crucible experiences are real. They do happen. They can be devastating, but they are not. Michelle Kuei’s story proves that they are not the end of your story. They are the beginning of a new chapter of your story if you choose to dive into them and learn the lessons of them. And that chapter of your new story can be the best one yet because it points you toward, leads you to a life of significance.
Millions worldwide are dealing with fears of the “what if?” right now as the world struggles through the health and economic uncertainties of the coronavirus outbreak.
These worries can be upsetting, depressing and even emotionally paralyzing; in fact, one scientific study has determined fear of the unknown can be more distressing than fear of serious injury or death. In this new episode of BEYOND THE CRUCIBLE, host and Crucible Leadership founder Warwick Fairfax offers several encouraging insights into rising above those fears and the hopelessness they can cause, noting that what the world is facing today is a hypercharged crucible experience not unlike what we all face in our lives when more intimate failures and setbacks strike. They key, he and cohost Gary Schneeberger discuss, is finding outlets that create personal calm amid the chaos and continuing to move forward in active combat against the fears that plague you — uncovering the opportunities that exist behind the challenges. “When fear starts coming on,” Fairfax says, “don’t wait for it to grow from an ember into a forest fire.”
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.
👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Gary S:
Welcome everybody to the latest episode of Beyond The Crucible. I’m Gary Schneeberger, your cohost of the podcast and the communications director for Crucible Leadership. And you have clicked play on a podcast that deals with crucible experiences, those moments in life that are difficult, that are challenging, that can be in fact, quite painful and can change key aspects of your life, change the path of your life, the trajectory of your life. And in this particular episode, while we often talk to guests, in this particular episode, it’s less an experiential conversation with a guest and more of an unpacking of some of the key principles of crucible leadership, which is the organizing construct of Beyond The Crucible, and it is the creation of both the life experience of the host of the program who is here with me and I’m going to bring him in now.
Gary S:
That’s Warwick Fairfax. Warwick, welcome to what I hope is going to be a very, both enlightening and I think hopeful discussion for listeners.
Warwick F:
Absolutely, Gary. Great to be here and looking forward to it.
Gary S:
What we’re going to talk about today, Warwick is interesting and it’s timely, and yet it’s also timeless, it’s the idea of fear of the unknown and the power of the fear of the unknown, and not always in a great way, usually not in a great way. And there’s a reason why we’re talking about this right now, let’s be honest. When I said it’s timely, right now as Warwick and I are recording this, we are in shelter at home, and the world, not just the US, the entire world is going through the COVID-19 pandemic, and there is an awful lot of fear of the unknown.
Gary S:
At the same time though, this is a timeless subject because fear of the unknown dates back far before the coronavirus, dates back to the beginning of time. And you can find examples of this idea of, “What’s out there? What could harm me? What could change my life? What could knock me off balance?” Not knowing what to fear sometimes leads you to fear everything, and that makes it that much more devastating. And it’s very interesting, before we dive into the subject, Warwick, I wanted to share with everyone that this isn’t just anecdotal, this idea that fear of the unknown is such a severe fear.
Gary S:
There was actually a study done in the Journal Of Anxiety Disorders in 2016 proving again, that this was not something that just came up in the last several months. And in the Journal Of Anxiety Disorders, they set out to determine if fear of the unknown was, in their words, to borrow a phrase from folks who are aware of the Lord Of The Rings series, if fear of the unknown was one fear to rule them all, to use the language somewhat of the Lord Of The Rings series. And they did some extensive research that I don’t pretend to really understand, except that I read the summary of the research. And what it found was fascinating.
Gary S:
They studied fear of such things as being poorly evaluated, either at work or just by people in social interactions, someone doesn’t like you. They studied that fear to see if that was what they called a fundamental fear. They studied whether or not fear of injury or fear of even death, if that rose to the level of a fear that was that one fear to rule them all, that was so fundamental that was sort of the logo for fear, if you will, And they determined, these researchers who did this study in 2016 for the Journal Of Anxiety Disorders, found that none of those fears were fundamental but that fear of the unknown was.
Gary S:
And again, I don’t pretend to understand any of the science in it, I’m a word guy. But one thing that they said when they determined what were the characteristics, and this is a good place for us to begin to jump off Warwick and talk is, one of the characteristics of what makes a fear fundamental was that it is continuously and normally distributed in the population. Again, not a scientist but a word guy, my translations for that, my layman’s translation is, fear of the unknown is a fear that is always there in a culture and a fear that is widely held throughout the culture.
Gary S:
That to me is what they’re saying. That to me is what makes fear of the unknown such a fundamental fear, such a one fear to rule them all, and the reason why we’re talking about it today, Warwick.
Warwick F:
That’s amazing, really, what Journal Of Anxiety is saying, here you have this fear that’s, according to them is this fundamental fear, and what we’re going through now really across pretty much the whole world with the coronavirus is the fear of the unknown, that’s what we’re facing. So we’re facing one of the toughest challenges. We’ve got challenges on so many levels. Obviously, from a health perspective, you have this virus that came out of nowhere, that nobody has any immunity to, so on one level there is the fear of, “I might get mildly sick, maybe moderately sick, or even severely sick and die.” There is no known cure at the moment. There is no known vaccine, scientists around the world are madly researching as fast as they can and making valiant efforts, but as we speak right now, there’s no scientifically proven cure and a vaccine could be a year or 18 months away.
Warwick F:
Most of us are sheltering in place, we go to the grocery store as little as possible. If you go, wear gloves, wear a mask. Stay inside. So you’ve got the whole health side of the coronavirus, but then you’ve got the economic impact. There’s many people that not only are they at home, they might be getting a paycheck, maybe they’re not. Maybe their company said, “Yeah, we’ll pay you through April, May. We’ll see.” It’s like, “What does we’ll see mean?” And some, whether it’s waiters, some folks have been laid off without having any idea when they’ll be back at work, restaurants, will it be a month, two months, six months, longer?
Warwick F:
How will restaurants even make a living? They make their money by packing them in, packing them in is like something that may not happen for a very long time. So all that’s to say is, there are so many fears from a health, from an economic, from a job, just how long will this go on? And the answer is right now is, we don’t know. It’s almost the ultimate fear of the unknown. There are other fears but this is a textbook example unfortunately, of why the fear of the unknown is so gripping, so paralyzing, if you will.
Gary S:
Right. And one of the things you described is this idea that your mind races in all directions. I’ve heard it described by actors sometimes, and bear with me in this comparison, doing a play from a stage when the audience is in front of you, that’s a little bit easier to pull off in theater in a round, because you’ve got to act in a 360 degree way. And in some ways, in very real ways, what’s going on now is your mind is racing 360 degrees. There is every day a new headline, a new social media post, a new comment you hear from someone, something that causes your mind to go, “What if?” Or, “How about?” Or, “Have we thought of this?”
Gary S:
It made me think of, you’ve all seen, listener, I think those decision trees. You pull up to a stoplight or a stop sign, you can turn left or right and you choose, “I turn right.” And then you go down that, and that leads to a bunch of other decisions that you can make because there’s a park and you can stop or you turn left and there’s a bunch of decisions, there’s a ballpark and you can go, however that works. Those decision trees, it seems like an endless collection of decision trees that has nothing but links and tendrils attached to it. And before too long, your mind can get down to some places where it can be very very, very confusing, very saddening and very tormenting even, to imagine the what ifs that present itself when you’re truly gripped by fear of the unknown.
Warwick F:
That’s so true, Gary. It’s really the ultimate decision tree. It’s an endless collection of decision trees, an endless cycle of potential fears. It is just so much. You look at the news each day and federal government briefings, state government, local government, it’s, “When is the virus going to hit its peak? How bad is it in our area? Maybe it’s a lot worse than I think because cases are unreported. If I get sick, should I go to the local hospital? If I go to the local hospital, a lot of times loved ones come in and I might be there for who knows how long, and how long will it be until I know if I’m sick or not sick?”
Warwick F:
You hear famous folks like the prime minister of Britain, Boris Johnson. At one point, he was in intensive care, and he’s like in his mid 50s. It’s happening to everybody. So you’ve got the endless thoughts about what could happen, the what ifs and, “What do I do if that happens? What about my loved ones?” Especially for ones… I have a mother-in-law in her late 80s whose lungs aren’t particularly good. We all have folks that we’re concerned about. And as I mentioned before, the job front. How long will it be before we get back to work? And what if this? And what of that? “Can I prepare this?”
Warwick F:
And so it’s almost like hundreds or thousands or even millions of fears if you work out all the numbers and all the elements of the decision tree, all the things that could possibly happen that we don’t know and therefore we can’t prepare for what… we can prepare on some level, stay home, be safe, minimize outside contact, there’s some things, but there are a lot of things that we can’t prepare for because we don’t know what’s going to happen. And so that’s where the fear of the unknown is so deadly, you just get paralyzed by the endless decision tree of what ifs without seemingly any way to combat it. That’s why it’s so paralyzing, it just overwhelms our emotional systems to be able to handle.
Gary S:
And the reason why we’re talking about this in the context of crucible leadership, in the context of this podcast, Beyond The Crucible is that in the same way that it’s an endless collection of decision trees, when you’re suffering through, you’re struggling through fear of the unknown. In some ways, it’s an endless selection of possibilities for crucible experiences. Those fears, what we’re fearing as we’re going through this, no matter what it is that is prompting the fear of the unknown, and sometimes it can be not much externally, it’s just fear of change and those kinds of things, it’s a collection of fear of those crucible experiences.
Gary S:
And we talk here about the pain of crucible experiences and how they are hard to bounce back from and you have to learn the lessons of them. But is it fair to say that fear of the unknown is in a very real sense, fear of an endless possibility of crucible experiences across the map?
Warwick F:
Absolutely. And while the launching point for this discussion is the coronavirus that we’re going through, based on what the experts tell us, at some point we’ll get through it, the world will go back to work, there’ll be a vaccine, there’ll be cures. The best experts in the medical and scientific field assure us that we will get through it. And so that’s some comfort, so we’ll get through this. But unfortunately, there are always crucibles and it could be at work, maybe your company gets acquired by another company. So what’s going to happen for my job? Maybe middle management or people on the ground floor, maybe we’ll lose our jobs. What’s going to happen?
Warwick F:
Maybe you are going to a new high school or it’s your first day in college coming up, and you’re in another state, it’s the first time you haven’t been living at home. What’s going to happen there? You’ve just got married. It’s seemed really good on the honeymoon, but now you’re actually doing it day in, day out. You just hope for the best and all that. But anytime there’s change, there’s going to be fear. That is just part of life. So just understanding when the fear of the unknown, which is just part of being human, when that happens, how do you deal with that? How do you fight those fears? Because left to themselves, they’re like weeds, they grow all over the place.
Warwick F:
So you can’t let them grow, you got to fight it. It’s a day in, day out. You can’t always determine what’s going to happen at the macro level or health wise or economy, but you can fight your attitude and fears. That is something that you can have some control over.
Gary S:
And we always say on Beyond The Crucible if we’re talking to a guest or we’re just talking to each other, we always say that we deal in crucible experiences, those painful moments in life that can change the trajectory of your life, but we don’t talk about them for the purposes of camping out there and wallowing in them or not being able to move beyond them, we talk about them so that we can learn from them and we can apply the lessons to them to then move forward and live a life of significance. So listener, we are not talking about fear of the unknown and the power of the fear of the unknown, the paralyzing power of the fear of the unknown.
Gary S:
We’re not talking about that so that we can continue to stay there. What Warwick just talked about was we want to offer some ideas, some insights, some hope, some healing to help you, not just in the midst of the coronavirus, but for someone who’s listening to this podcast in three years, the things that are fueling your fear of the unknown. We talk about these things now because we want to help you get beyond them. And Warwick has very recently published a blog which has some really, really excellent insights, Warwick, about how to move beyond fear of the unknown. Share some of those beautiful thoughts.
Warwick F:
Yeah, absolutely, Gary. I think it starts at one level with being in the moment. Part of being in the moment each day is, yes, it’s battling your fears, and there are some tips that I’m going to mention here in a moment. It’s being present. We can’t solve tomorrow’s problems. I’m all for planning, but there’s a lot of things you can’t handle. And one of the greatest sources of wisdom in life is just this discipline to say, “I’m going to stay present today. I’m going to work on what I can control, and what I can’t control, I’m going to attempt not to worry about it. So what can I get done today? How can I be present? What are the things I can get done to positively move things forward in my professional life, my personal life? How can I be present with my family?”
Warwick F:
We live in an unprecedented time where many of us are having more time with our families on a 24 hour basis than we ever had, whether we have young kids, teenage kids, older kids that may be living with us, just being present with them. The daily battle is key. And so part of that daily battle, it really begins with what I’d say is reflection or meditation and prayer, and that’ll be different for everybody. For me, I read my Bible each day, I’ll pray, reflect, maybe listen to some music, some worship music. I’ve different rhythms to try and center myself.
Warwick F:
Others, maybe it’s yoga or just some form of meditation, maybe it’s reading a favorite book. I heard one person recently say that they love memorizing some of the speeches of Abraham Lincoln, who obviously we all admire, whether it’s his Gettysburg Address, “Four score and seven years ago,” or what have you. Maybe it’s some of the sayings of Nelson Mandela. We all have different ways, but that’s certainly one is just center yourself in some sayings, some teachings, prayer, meditation, words from great leaders. Something that really pulls you back to your core, to your central beliefs. It just helps to calm yourself. So that’s certainly a big one.
Warwick F:
I think for many of us, we can still walk. We can’t walk in big groups, but whether it’s around your neighborhood, maybe it’s a local park. We want appropriately distance, but I think for many of us, we can still get outside and there’s something about being in nature and the birds, trees just being in that environment, just feeling the gentle wind, I think that can be a very helpful. Other tips will include… I love music and I love all kinds of music, I have somewhat eclectic tastes from classical to swing, jazz, even ragtime, more popular music. Obviously, I mentioned worship music. All different kinds of music.
Warwick F:
But whatever music is your genre, that you really love and that calms you and just takes you away to a familiar place that you love, music can really do that, I think that is helpful. And while we can’t be with family, extended family or friends in the way that we have been, certainly we are around our immediate family. Just take time to be present in ways that many people have maybe two jobs and they’re working all kinds of hours, kids maybe in high school, college studying and having all sorts of extracurricular activities, so we have a unique time to be present and be with, to play, hopefully to find a way to laugh, amidst the fear.
Warwick F:
And for those who are not present, with technology, whether it’s FaceTime, Zoom, or many other different means, we can actually connect with family members all over the country and indeed all over the world. And so that’s very helpful.
Gary S:
It is. And in fact, I, as I’ve said as a word guy, I have rejected the phrase social distancing at this time. I understand the concept and I’m not saying, please don’t hear me, listeners, saying I’m rejecting social distancing. What I’m rejecting is this idea that however it came up, social distancing isn’t what we need. We need physical distancing, that’s what we need in the midst of the COVID-19 pandemic. But more than ever, we need social connection and those things that Warwick talked about, leveraging technology to be able to connect with people.
Gary S:
I saw a beautiful, beautiful photo on Instagram of a son of an elderly father who was in a nursing home, and he couldn’t see his father because of the restrictions on visitation. So he sat out, he sat on a ledge outside the window of his father’s room and called him up on the phone and talked to him. And it was just a beautiful picture of how social connection can still happen in the reality of social distancing. There are still ways to leverage technology. And one of the beautiful things about that, we’ve all seen the picture in a restaurant. You go in, there’s a family of four, mom, dad and two kids and everybody’s staring at their cell phone, everybody’s looking at their phone and they’re not interacting.
Gary S:
Technology, these things that were supposed to bring us closer together have in many ways brought us further apart. And one of the great opportunities we have in this time right now of the pandemic, one of the great opportunities we have is to be able to seize back control of technology to bring us closer together, not farther apart. And that’s one of those things that even in fear of the unknown, we can look to be hopeful about because it speaks to a better future when this is all over.
Warwick F:
It’s so true. And it’s funny, sometimes technology can help us get together in ways, maybe we haven’t normally because we’re stuck at home and we’re pining for social interaction. Just as an example, about a week or so ago, my daughter said, “Well, why don’t we have a Zoom call with mom’s family?” And my wife has four brothers and a sister and there all over the place from Tennessee, to Iowa, to Illinois, Ohio. They’re all over the map and so it’s not easy for us all to get together. Well, surprise, surprise, they were all available. They all turned up and they love just chatting in ways that… Maybe once a year we’ll all get together somewhere or we try to, but it’s hard.
Warwick F:
In fact, we’re going to do another one tonight, funnily enough, that my daughter also said, “Hey, let’s organize.” So that’s really helpful. Some other couple of tips. One is, as we combat this whole concept of fear, I grew up, as most listeners know, in a newspaper family in Australia, so I follow the news, politics, economics very closely, always how I love being informed, it’s just part of my culture and upbringing. And I think it’s very important to be informed about what’s happening with right now, coronavirus, health, economy, Federal, state, local, that’s important, but not too much. You can listen to news channels 24/7, and the more you do, it just gets overwhelming. It’s like, “Oh my gosh, the world’s going to end it. What about this? And what about that?”
Warwick F:
So stay informed. I don’t know if it’s five minutes a day, half an hour, an hour, whatever works for you, but if you feel like, “Okay, I’ve got enough information,” and the fear meter starts creeping up, it’s like, “Okay, is this going to serve me by keeping on listening and watching this news channel or radio or whatever it is? And often the answer is actually no. So just be disciplined, stay informed, but don’t keep plugged in 24/7, it just drive most of us crazy. And another really important thing, we’ve talked a lot about reflection and music and walking in nature, and that’s all very important, but one of the most important things is keep moving forward.
Warwick F:
It feels like we can be paralyzed and for some of us that have virtual businesses that may be easier for some than others, but whether it’s professionally or personally, maybe there are some things at work that you never had a chance to get to, start thinking about planning, “Hey, what are some plans I need to do?” Maybe you’re in a job that’s not really that satisfying, well, think, “Okay, I’m stuck at home now, let me think about, well, what do I want to do? What is a job that better fits my skills, that I’m passionate about?” As we often talk about, helps us lead a life of significance. So think of every day as an opportunity. And that’s one of the things I think we’ll talk about is turning challenges into opportunities professionally and personally.
Warwick F:
Every day think about, “Okay, how can I move the ball forward?” Because we’re in the present and we’re focused on getting something done, it helps with fear. And just anecdotally, one of the things I want to mention is, because I’m somebody that have a creative mindset, I’m not creative artistically necessarily, but I’m always thinking of things and imagining, maybe reflecting, dreaming a bit, my mind is naturally always going at a fairly fast pace, which is not always good, which means that in terms of that whole fear branch stuff we talked about, left to its own desires, it would be on overdrive. And so because I’m wired that way, I have to be very careful.
Warwick F:
And so by channeling my brain, which I can’t stop, it’s just the way I’m wired, in ways of obviously, do the meditation and the walking and listening to music, “Okay, how can I move things forward professionally? Who do I need to get ahold of?” Connecting with family, that helps me, just keep my mind focused on areas that’s actually productive. So there’s actually opportunities amidst the challenges.
Gary S:
Absolutely. And there’s an article that Forbes Magazine did a few years back about how you deal with… This was done in the context of change in the workplace, change in your professional life, but it was that fear of the unknown, change in professional life, as you talked about earlier, Warwick, can be very fear of the unknown centric because you just don’t know what the new boss is going to do, he’s going to bring his own people on board, etc, etc. One of the things Forbes said that dovetails nicely with what you just explained, Warwick, is that, one way to overcome fear of the unknown is to acknowledge your fears by writing them down on paper so that you have them in what they say is objective form and can stop dwelling on them.
Gary S:
One of the things I’ve just had to do with my computer is like offload a bunch of heavy files because it was cutting down the ability of my computer to do the processes that needed to do for me to get work done. In the same way, you can offload those fears, write them down, get them in tangible form so that you can stop dwelling on them. Then Forbes advises, you can go through each one and jot down what you would do in the event that fear came to pass. You can actually spend some time processing them out in logical ways, not in necessarily overly emotional ways. And what you’ll find, many, many times, they say here, it diffuses the emotional angst, but also you can come to see that those fears, that unknown might not be that likely to occur.
Gary S:
You can move some unknowns off the plate a little bit. I’m with you, Warwick, I have a very active imagination. I’m the kind of guy that in general times, 10 years ago, if I had a bad headache or my shoulder hurt, I couldn’t go to the internet to look up the symptoms to see what was wrong with me because it was either a common cold or I had some deadly disease. And it’s that kind of mindset that I have too, and the idea of jotting down those things and separating the possibilities from the things that really are flights of fancy, I think can be extraordinarily helpful, but offloading those emotions from your head to paper can really free up some space in your head to focus on some of the solutions you’ve been talking.
Warwick F:
That’s such a great point. I can remember in the past, and we all do it differently, there are times when being a person of faith, I would just write down my fears and instead of hopefully not a mythical conversation with God, hopefully actually it was, because very few of us hear an audible voice, but I would just write it down what I was fearing and anxious about, and then in some sense, I would just sense the Lord’s leading about what his response was, which it might be as simple as, “Warwick, I have you, I’m with you.” Maybe an objective perspective with a little bit of a twist on that, but there are different ways of doing it. And I agree with you, Gary, that just writing it down and then objectively looking at it, and writing what if that happened, what would I do about it.
Warwick F:
Other ways I think it helps often I’m somebody that I like journaling and all that, but I also like talking with others, sometimes it helps me think by verbally processing with other people. So at times when I’d been fearful about things, I’ll say to my wife, sometimes it’s as simple or as complex as, “I’m feeling anxious and fearful, but I’m not sure what it’s about.” And for me, it drives me crazy when I’m fearful and anxious and I don’t even know what it’s about, I can’t formulate it, then I can’t do anything about it. And so we’ll talk about it and because she knows me, “Oh, is it this? Is it that? I think maybe it’s this.” And nine times out of 10, she nails it, and then she talks me through it and then I sort of calm down. So that’s certainly one.
Warwick F:
And with our kids is a good example. I’ve had kids go to college or applying to graduate school, and inevitably, there’s the fear of the new, and so we will go through it, “Okay, well what’s the pros and cons of this versus that? And let’s talk about those fears.” And it’s easy for me to be calm about it because it’s not my life. So I can objectively offer some counsel and thoughts and advice whether it’s in decision making or fears. I think that’s where this whole concept of world as a community, if ever we need our community, it’s right now, both journaling is helpful and just friends and family that we can talk with, be honest with, if you’re fearful, just admit it because the other person is probably just as scared as you are, but they don’t want to admit it.
Warwick F:
And it’s not saying and you do it to everybody, but if they’re really close friends and family, it’s okay to say, “I’m anxious,” and maybe, “How are you doing?” That’s one of the other things is, when you talk about your fears, but also hear other people’s fears and you can be present with them, counsel with them, pray, meditate with them, whatever works for you, that’s helpful too because it gets your mind off yourself. So I think it’s just being honest about your fears, talking about it, whether it’s in a journal or to other people, hearing other people’s fears, helping them. Somebody said once, “When fear is named, it’s loses its power.” And so there is something about that. And I think as I said earlier, it is a daily battle, it’s a bit like when you start getting a cold or whatever, yeah, there’s no cure for the common cold, but you can still have vitamin C or lots of rest or whatever it is you think might help.
Warwick F:
Same with fear is when it starts coming on, don’t wait for it to grow from an ember into a full forest fire, deal with it early on, use whatever mechanism, we’ve mentioned a bunch, whether it’s journaling, talking to friends, listening to music, praying, walk in nature, whatever. All of these are tools, but just combat it. It’s a war, combat it early on, don’t let it take root. It’s a lot easier to deal with it when it’s a small little ember than a massive forest fire. So it’s a war, it requires discipline, proactivity, and yeah, you just got to keep at it every day.
Gary S:
Those are extremely excellent points, and listener, I hope you’re hearing in these words, hope. If you tuned in at the outset and you were fearing the unknown, you were gripped by fear and one of the things you needed to get your mind off what you were racing around fearing and you clicked play on this podcast to help you do that, just to distract yourself, hopefully, we’ve done more than that in this discussion and actually helped you begin to see ways to use Warwick’s precisely chosen and very, very correct word to combat the fear of the unknown. Hopefully, you’ve gleaned some tips out of this.
Gary S:
And Warwick, before we go, I do want to explore this for a little bit, what happens, what’s the benefit? We’ve talked about how fear of the unknown is a fundamental fear, even greater according to at least one scientific survey, is greater than the fear of death. We’ve talked about ways that you can engage your mind and body to help you overcome that, but in the last few minutes we have, share with listeners from your perspective, what’s the benefit of that? What happens when you come on the other side of fear? It’s the same thing as we talk about when you come out of the other side of your crucible experience. There’s benefits to that, there’s hope in that, there’s healing in that. What can that look like for our listeners who are struggling right now with fear of unknown?
Warwick F:
It’s a good question. When you’re faced with the crucible learning to deal with it, it’s almost like a muscle memory for an athlete, it helps you learn how to deal with crucibles next time, it’s never easy. I can think of an example of my own life it’s not so much related to fear of the unknown, but forgiveness, just because of growing up in a wealthy family, media business, I think I said earlier on a podcast, it used to feel like I had a sign on my back in middle school that said, “Betray me.” And so I’ve had a lot of practice at forgiveness, and I’ve said earlier that if you don’t forgive, the person that most hurts is you, it corrodes your soul. And that’s a whole another discussion. But the point is, the more I’ve done it, something happens. Yeah, it still hurts, but I was like, “Okay, that hurt. I got to forgive and move on.” And it has gotten easier. I have to admit, it has gotten easier.
Warwick F:
So I think dealing with crucibles can be the same way if you use some of these methods of just combating it every day, whatever tools work for you, whether it’s listening to music, prayer, walk in nature, journaling, talking with friends, it does help. It gives you hope that, “Okay, I can handle this, I can deal with this.” I’m reminded of a friend of mine, Margie Warrell, has a recent book called, You’ve Got This! It’s nice when you’re able to deal with something and say, “You know what, I’ve got this. It’s unnerving, but I can combat it.” And one of the keys with crucibles, which I admit is not easy to do in the moment, is to switch our perspective, it’s seeing it as a challenge, which it is, but saying, “Okay, what’s the opportunity here? What are some things that this challenging circumstance, which I never would have chosen to go through, how can I see some opportunity in that?”
Warwick F:
And it could be on a personal front, as we’ve discussed, chance to spend more time with family than maybe we have before, maybe it’s a chance to connect with friends and distant family members who were never available but now they’re just dying for communication with another human. Maybe it’s a chance to say, “Okay, where do I want to go in my professional life? Where do I want to take my business? What plans do I want to jot down that will really take things to the next level when things get back to normal,” which all the experts say, at some point, life will get back to some semblance of normal, maybe it’s a new normal, but there are always, or very often, there are opportunities amid the challenges, personally and professionally where we can take advantage of it
Warwick F:
And so when crucibles happen, there are typically those opportunities to turn a challenge into something that can be beneficial. So it’s learning those tools and exercising that muscle memory so that fear has less of a hold and we can reduce the fear and see those challenges as opportunities we can actually take advantage of. So exercising that muscle memory on our mindset, that’s probably the single most important thing we can do when faced with a crucible like this.
Gary S:
That is an excellent place for us to wrap up our conversation today. I want to reiterate to the listener before I summarize what we heard today, that we are talking about, Warwick and I are talking about the challenge of the fear of the unknown, why it’s so powerful, why it’s so fundamental as a fear. We are talking about this in the context right now, as we record this of the COVID-19 pandemic, but that’s not the only thing we’re ever going to be afraid of that involves the unknown. The things that we’ve talked about here were relevant prior to COVID-19, and will be relevant after that because that’s just one thing. Fear of the unknown is a foundational fear.
Gary S:
One of the things I discovered in my research, H.P. Lovecraft, an author said this about fear, “The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown.” He was speaking in the context of that’s what makes horror fiction and horror movies so scary is that the fear of the unknown, what’s behind that door, and those fears will always be with us. So as you look at that, whether you’re listening to this right now in 2020 or you’re listening to this five years from now, here are some key takeaways I think from our conversation that you should take with you because I think it will offer you hope.
Gary S:
The first one is to realize you are not alone, science proves you’re not alone. We talked about a study in the journal of anxiety disorders that said, “Fear of the unknown is a very real thing and a fundamental fear in life.” You’re not weak because you’re going through it, you’re in pain, and that makes you just like me and just like Warwick. So remember that as you move forward. The second thing is, Warwick said it, you can’t control what happens to you, but you can always control how you respond to it. And what Warwick exhorted us to do is to be present in your life and be prepared to combat that fear and not to wait to do it.
Gary S:
To combat that fear and do it quickly is one of the best ways to keep it from just… We talked about endless chains of what ifs going on, it’s like weeds growing. Go get rid of those weeds early, combat it early so it doesn’t consume your thinking, and you can move forward to what comes next. And then I think the last takeaway that is really important is, head on over to crucibleleadership.com, and look in the blog section for the blog that Warwick wrote most recently on Choosing Hope: Eight Tips to Move Beyond Fear. Warwick unpacks in greater detail some of the things he talked about in our podcast today to help you find ways to combat the fear and combat it early. Again, that’s crucibleleadership.com, and the blog is titled Choosing Hope: Eight Tips to Move Beyond Fear.
Gary S:
Well, thank you for spending the time with us today listeners. Not the most pleasant conversation to have at the outset, but again, in Crucible Leadership with Beyond The Crucible, our goal is to talk about difficult moments, to talk about those things that can be paralyzing to us in some cases, but not to talk about them so that we can just commiserate with one another, but to talk about them so that we can, to use Warwick’s excellent words, we can combat the effects of those crucible experiences. We can combat the effects, and in this case of fear of the unknown, and we can move beyond it.
Gary S:
And the reason that we want to move beyond it is because even though it feels right now like this could be the end of your story, that this could be, “This is it, I’m convinced that whatever I’m thinking might happen is going to be really, really, really bad and it’s going to have a lifelong negative effect in our life.” We talk to people all the time on this podcast who’ve had that experience because something’s happened to them and they felt that way, but they’ve pushed through, they’ve learned the lesson of their crucible. They found out what it is that’s on the other side, they’ve pushed through, they’ve combated the fear, and they’ve emerged on the other side in a better place with, as Warwick said, opportunity that they see and they seize.
Gary S:
So always remember your crucible experiences are painful, your fears are real, but they’re not the end of your story. They are in fact, they can in fact, and they are often, if you really press in, they’re not the end of your story, they’re the beginning of a new chapter in your story that leads to something far more joyous than fear is fearful, and that is a life of significance.
His father died when he was 9. Not long after, his mother’s drug addiction forced him out of his home to live with his grandparents. Money was tight, school was not his strong suit, and by his late teens Trent Griffin-Braaf was running with the wrong crowd. By 19, he was serving 4-12 years in prison for selling drugs. But he tells Crucible Leadership founder and BEYOND THE CRUCIBLE host Warwick Fairfax that when he had to attend his grandmother’s funeral in shackles, unable to hug grieving loved ones because of the chains, he decided he would not allow being locked up to be his legacy. He seized the academic opportunities prison offered, and when he was paroled after three years he dedicated himself to learning all he could to build a life he could be proud of. He landed a job at a hotel cleaning toilets, spent hours soaking up from co-workers the ins-and-outs of their jobs — and in a few years had become the hotel’s general manager. But he had a grander vision — and risked all he had achieved to launch an airport shuttle serving Schenectady, N.Y.’s hotels. The business took off, and continues to grow: It now serves former inmates in the area not only with assistance in getting to and from work, but helps them find work that will allow them to build their own lives of significance. What has his journey taught him? “I believe in my heart that from doing good you get good,” he says.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
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Transcript
Gary S:
Welcome, everybody, to Beyond the Crucible. I’m Gary Schneeberger, the cohost of the show and the communications director for Crucible Leadership. You have clicked play, clicked subscribe, pushed the button, made your phone start playing audio on a podcast that deals in crucible experiences. Crucible experiences are those events in life that can change the trajectory of your life. They’re painful. They’re traumatic. You don’t know why they happen to you. They can leave you feeling sometimes like you just want to lie in bed and bury your head and not move on. They’re things that are failures, setbacks, traumas, tragedies, those kinds of things that just knock you off balance.
Gary S:
But here’s the good news. We talk about those things, not so we can wallow in them, not so we can stay there, but we talk about them so that we can look for ways to get beyond them. One of the things that we do is interview people who have had crucible experiences that were quite traumatic, that were quite a bit of a setback, that changed the course of their lives, but they have bounced back from those crucible experiences and they are now living a new and fulfilling chapter in their lives. Our purpose in talking to folks like our guest today, who we’ll introduce in just a moment, our purpose in doing that is to bring hope to listeners, no matter what your circumstances. If you’ve had a crucible, you can glean hope from the conversations we have here.
Gary S:
To guide that conversation, as always, is the architect, the founder, the Lego master, if you will, of the build that is Crucible Leadership, Warwick Fairfax. Warwick, we’ve got a good show today, I think, that’s really going to touch people.
Warwick F:
Absolutely. Good to be here, Gary, and great to have Trent here.
Trent B:
Hey. How you guys doing?
Gary S:
It’s great to see you, Trent. I’m going to give you the introduction you deserve.
Gary S:
The Trent that Warwick referred to is Trent Griffin-Braaf. Trent is the 36-year-old husband and father of two, and Trent was released from prison more than a decade ago. He was locked up for more than three years for selling drugs. This is a quote that Trent gave to a media outlet in Schenectady, New York, where he lives. This is what he said about that experience. “I knew I didn’t want to go back to prison, and I was willing to do whatever I had to do not to do that,” he said.
Gary S:
After release, Trent took multiple low-wage temp jobs before getting into the hotel industry. He worked his way up from cleaner to general manager of a hotel in Rotterdam in New York. When he noticed no hotel in the area offered shuttle service to the airport, he saw a business opportunity. That’s how his business, his thriving business, I might say, Tech Valley Hospitality Shuttle, was born.
Gary S:
Trent, welcome to Beyond the Crucible. Warwick, take it away.
Trent B:
Hey, guys. Thank you for having me.
Warwick F:
Well, Trent, it’s great to have you. You have a remarkable story. I’d love to hear about your story, your background, growing up, and how that led to just the crucible experience that you had. Yeah, so tell us a bit about Trent and how you grew up, and yeah, a bit about your life there.
Trent B:
I was born in The Bronx, New York. At a young age, my father passed away, when I was around nine years old. Eight or nine. Yeah, nine years old. From that point, we moved from New York City to upstate New York. That’s where we had more family at.
Trent B:
It was tough. I went from having two parents to having just my mother by herself. In due time, we found out that my mother even had some demons she was fighting off with addiction, which even caused me for a short period of my life to be living with my grandparents. It was a lot of change.
Trent B:
Then even once my mother came back, we were struggling to get by. I was telling my wife recently, I remember sharing a room with my mother in my teenage years, sharing a bunk bed, to be more specific. It was a battle. One thing I can say is I never felt like we had without, though. My mother did a good job of making sure the love was there.
Trent B:
Another thing I knew was I definitely didn’t want to live in poverty my whole life, so I kind of became infatuated with money at a young age and I found creative ways to make money, even lunch money. My mother would give me lunch money. I would save it until I had enough to buy a pair of the jeans and clothes. I remember going to school every day and eating everybody else’s lunch, so that way I could save mine, selling candy bars and lollipops until we got a written letter saying I couldn’t do it anymore.
Trent B:
I was always infatuated with making money, and after high school, went to college, did a semester, flunked out, just playing around, and came back home. That’s when I got introduced to the underworld, I would say. Now I’m probably 18 years old or so, and I started to just hustle and sell drugs. Everyone that I seen who had a lot of money, that’s what they were doing, and it was attainable and something you could touch. You could talk to those people, and so I did. Quickly, I went from low-level selling of narcotics to higher level pretty quickly, almost like I had a mentorship program in that.
Trent B:
But that didn’t last long. Probably a year, year and a half run of that, and then I found myself incarcerated. Never had a run-in with the law before that in my life, but because of the amounts I was selling, I ended up getting a four to 12-year prison sentence. Here you got this 19-year-old, maybe 20-year-old kid at that time, who never had any problem with the law, was scared to death, because now I’m going to prison for four to 12 years, and all I could think about was 12 years just being gone.
Trent B:
So I go to prison. I quickly learn how to adapt in that environment, but one huge blessing I had was I was accepted into a college program through Marist College through the prison I was in. That was the first time in my adulthood that I seen I could really get good grades. I was the top of the class. I took pride in it, and I started to really have a passion for learning and education. That’s when I really started to read a lot more. I never, in prison, tried to make plans of what I was going to do next because I really didn’t know what challenges were in front of me, but I just knew that I wanted to prepare myself and be able to be the best version of me once I was released.
Trent B:
Oh, go ahead.
Warwick F:
Yeah, that’s a remarkable story. Take us back to your childhood, because obviously you’re married and have kids, and your kids, I’m sure, are growing up very differently than you grew up.
Trent B:
Definitely.
Warwick F:
They probably know something about how you grew up, but they can’t understand. They can’t relate. I’m sure you’re grateful that they can’t relate or understand, but I’m sure you’re trying to love them unconditionally, care for them, not just give them food and shelter, but emotional support, encouragement, “You can be whoever you want to be,” all of the things that any parent wants to do.
Warwick F:
Obviously, your dad died at a young age. He wasn’t able to provide a positive male role model. Your mother, I’m assuming, probably had a good heart, but with the drugs, it takes that out of the loop a bit. Talk about how you’re growing up, and did you have any positive role models, whether it’s mother, grandparents, cousins, somebody that gives you hope? Were there any positive role models there?
Trent B:
Definitely. I have a very tight-knit family, even to this day. My mother, she has four sisters. I know they all speak on a daily basis. The family group chats. My grandparents. My uncles. I had an uncle who passed away since, Uncle Odell, who I was really close with. My grandfather. Definitely had a lot of good role models.
Trent B:
Even my mother. Once she even got through her demons, I seen her climb in from an entry-level position to being a vice president of a company. I seen her go on to retire from the state as one of the top budget analysts. I’ve seen the growth even from that, and that was something I’ve always been able to pull from, was that strength. Again, I’m just blessed to have a very tight-knit family, even to this day. We’re not like a typical family. I can definitely say that.
Warwick F:
Wow. That’s wonderful. Through some of these challenges with losing your dad so young and a mother, good heart, but with, at the time, when you were small anyway, addiction problems, so talk about how you took a road that, in hindsight, probably wasn’t the most helpful road. There’s always a reason why. We could try and guess, but I don’t think we want to guess. Just tell us why you took that road that led to a lot of other challenges.
Trent B:
I think it was a mixture of things. For me, one, at a young age I was so motivated by money, I would do anything for it. Plus, not having a father figure there, I think just hanging out with the boys was the replacement. I would just, every day, hanging out with the guys, and that’s what we would do. I felt that love and that bond there, but definitely was not a good thing. It wasn’t good just because to even put the poison in the community and to just be bringing that negativity around, but even bigger than that, it just wasn’t good in terms of a setback.
Trent B:
Unfortunately, you could make decisions at a young age that can alter the course of your life, and that’s ultimately what I did. I put myself in that position that few rarely come out and turn into a success story from. Going to prison, more specifically, does it because then you have this criminal record, that even though you do some time, and your life is paused, but the world continues to grow and go, but even upon being released, they still hold it against you. It’s just a huge setback that if I could… I tell the youth all the time, “Learn from my mistakes and from mistakes of others. That’s a path you don’t want to take, because it is very hard to get out of.”
Warwick F:
Yeah, and I know in some states, they talk about three strikes, but I guess in some ways it’s really one strike, that for a lot of employers and a lot of people, it’s like, “Once a criminal, always a criminal.” “No, but really I’ve rehabilitated.” “We don’t want to take a chance. Stay away.” There’s that attitude, which is often not fair.
Warwick F:
Sadly, this is probably a familiar story in some ways, is that maybe you had some good relatives, but the person who’s in the home day in, day out, your dad wasn’t there, and you’re hanging out with your buddies, which, in the neighborhood, probably weren’t constructive. You want love and affirmation from somewhere, and it’s like part of being part of this group is maybe doing things that are not helpful, but I’m sure you can look back and see it. I don’t know, some people would say, “Well, it’s probably kind of inevitable in some ways, if you want to get affirmation from somewhere.” I don’t know, I can’t really think of a particularly good question here, other than… Please, go ahead, Gary.
Gary S:
I’ve got something I think is interesting. Trent, we’ve had eight to 10 folks that we’ve talked to on the podcast so far, and each of them has a crucible experience or experiences that they talk about. One of the things that strikes me about your story is how many crucible experiences came in such rapid succession. Your father passes away. Your mother has addiction problems. You have to move from where you’re from to a different city. You live with your grandparents. I read in a story that you really loved basketball, but as you put it, you stopped growing at some point too soon, and you couldn’t pursue that dream. Then you needed money, and you took a wrong turn and you end up in prison.
Gary S:
For listeners out there, I really want to key in on this, because listeners who may feel like the crucibles have never stopped coming, they keep coming, they’ve come over and over again, and I just listed off six or seven of them for you before you were out of high school or before you were out of college, before you were in your 20s, I want listeners to be able to hear you say this, so that they can find hope themselves if they’re like, “I’m done.” If ever a series of crucibles, in any guest that we’ve talked to, if ever a series of crucibles was going to be “Okay, I’m done. I can’t do this. I keep running into brick walls no matter what I do. I’m going to give up,” why didn’t Trent give up?
Trent B:
Well, I didn’t give up. A, I’m not a quitter, and in anything I do, I want to see it out. But I didn’t give up because I knew I wanted more for myself. I remember being inside the prison and talking to gentlemen who… I was a baby. They looked at me as the young pup. I remember being around some older gentlemen who… They were never coming home from prison, or there were others who were on this consistent roller coaster coming in and out. My very first day in the prison, we were walking in the tunnels, and I remember the captain said… He made an announcement, and he said he wanted to thank us for being there. He said it was because of us that his children were able to go through college and he was able to pay his mortgage, and he could guarantee that he’ll see a bunch of us continuously throughout his life and our lives.
Trent B:
That never sat well with me. I knew statistically he was right, but I didn’t want to be a part of that statistic to continue to put his family through college and to make sure his mortgage was paid. I’d rather have those problems of my own and be able to do that for my family. I was just motivated to not be stuck on that consistent path, and I was really literally at one point just at my wits’ end and said, “No matter what I have to do, I won’t put myself in a situation where that can be a reality of me returning.”
Warwick F:
What’s interesting to me is often I find when people turn from a crucible experience, they make a decision. They make a choice. Now, you could’ve said, which I think would be quite justified, “Hey, a lot of this is not my fault. Not my fault that my dad died. I grew up in a neighborhood where, to hang out with any kind of buddies, many of them aren’t going to be on the right track. Was that my fault? I wanted money to get out of there. What other options are there? Not too many. I go to prison. People are going to see me as this criminal forever.”
Warwick F:
You could go into “This is not my fault. It’s not fair,” and be angry. “Why should I try? Because life in the world continues to work against me.” Yet life doesn’t have to be fair for you to say, “Yeah, it wasn’t fair. A lot of things weren’t right, but I’m going to move on. I’m not going to get anger and resentment stop me from moving on.” Talk about how you decided not to say everything was fine and okay, but not let resentment, anger pull you down and say, “I’m not going to let that pull me down. I’m going to move forward.” How did you get off that resentment bandwagon and get into “I’m moving forward”?
Trent B:
Oh, I remember clearly. I don’t know the date, but I remember clearly talking to a buddy of mine and I just told him, I said… Even upon being released and coming back, I was still taking some risks that could’ve landed me back in jail, just chasing fast money. But I remember specifically one day talking to a buddy of mine, and I said, “Bro, I’m not ever going to sell drugs again. I don’t care what I’ve got to do. I’m never, ever doing this again. I can’t.” Literally, from that day, I never did, and that was never, ever again.What got me to that point was the scare of a long-term incarceration. That’s literally what got me together, by seeing individuals that I know, who I was actually incarcerated with, come home around the same time I did and then go back for 10, 12-year sentences. I couldn’t do it.
Trent B:
The ironic thing is it’s two different worlds, like you said. In one world, you’re crucified for this. For going to jail, you can’t get a job. But then in another world, you’re glorified, because you went to prison and you didn’t tell on anybody. It’s a weird mixture, but I had to disassociate myself from that and being that prideful guy of “Yeah, I didn’t. Look at me,” and have my chest out, and really humble myself to the point where, you know what, I’m willing to take these temp jobs and do whatever I have to do. That actually began the next stage of my life, was removing myself from other negativity, humbling myself to the maximum, and taking these temp jobs, taking jobs where I’m making literally minimum wage, I’m working all day long, but going there every single day and working as hard as I possibly could and putting my best foot forward.
Gary S:
That’s a great pivot point. That’s when things turned around for you. But one of the things I read in one of the stories that I looked at, Trent, which really fascinated me, there was a story that said what really helped you in that turning point was that your first daughter was on the way and you missed her birth. I want listeners to hear… Normally, what Warwick and I will do, because we’re both obsessive about this, if there’s any background noise at all when we’re recording, we’ll tell the producers on the back end, “Take that out. There’s a hum in the radiator.” But as we’ve been talking, it’s been beautiful because I hear your family sitting around having conversation, and I hope we don’t take that out, because that family was the thing that led to that turnaround that you just described, where you said, “I will take these jobs because I’m going to create a life, not just for me, but for my family.” Does that strike a chord with you, Warwick, as you hear that?
Warwick F:
Yeah. Trent, I’d love to hear the role that your family, and while you were in prison, just talk about that fact when helping you bounce back and give you motivation.
Trent B:
Two things happened in prison that changed my life forever, one being I lost my grandmother. While I was serving that four to 12-year sentence, I lost my grandmother. I had a conversation with her the night before she passed. She told me she was dying, and it was hard. But going to the funeral with my hands and my feet shackled, seeing my family like that and not even really being able to hold them the way we normally would and embrace each other, that was heartbreaking. That was literally heartbreaking for me.
Trent B:
Then the second was, like you were saying, Gary, I had missed my oldest daughter’s birth, because during that time before the transaction, before I said I’m never doing this again, I found myself rearrested and fighting a new case, which ultimately was thrown out for illegal search and seizure. But during that time, my daughter was born. I got incarcerated a month before my wife had her, so I missed that. I got her name tattooed across my chest right here. She’s the only one, and that’s the reason why.
Trent B:
Yeah, those two things just told me, “This can’t be my life. I can’t allow this to be my life. I’m not going to miss out on my children’s lives.” Sometimes me and my wife, we reflect on that. My oldest daughter today is 11 years old. She’ll be 12 next month. If I didn’t beat that case, they were offering me 12 years. Ultimately, I would just be coming home right around now. Our life today would be nonexistent. The company would be nonexistent.
Trent B:
We actually have three daughters. The youngest, she’s 18 months. That’s probably why you didn’t see it in the other stuff. I wouldn’t even have my other two daughters if I would’ve continued to possibly gamble my life in those ways. The big thing I realized was my motivation was money, but life is more important than money. That was a pivot point, and it was the point of no return at that point.
Warwick F:
I imagine as you’re going through this, being in chains at your grandmother’s funeral and then missing your oldest daughter’s birthday, you probably thought, “Well, I know what it’s like to grow up without a dad,” and you probably said to yourself, “That’s not going to be my kids. I’m going to be there for them. I’m going to help them learn to ride a bike, be there at their recitals, be there at their football, baseball games. I’m going to help coach. I’m going to be present. When they said, ‘Hey, a kid beat me up at school’ or ‘I got a bad grade,’ I’m going to be there to console them, to advise them, to say, ‘Hey, that’s okay. Tomorrow is another day.’ I’m going to be there.” That had to have been a huge motivation, saying, “My kids will grow up differently than I did,” right?
Trent B:
Definitely. 100%. Me and my wife, we talk about it. We have similar upbringings in terms of single-family households, and one thing we are both fully committed to is assuring that we have a family, because that’s one thing we both felt we didn’t have in the household. I couldn’t agree more.
Warwick F:
I want to just shift a bit to what you’re doing professionally. One of the amazing things, you started work in cleaning and eventually working up to being general manager of a hotel, which that in itself just feels like a miracle, given where you grew up and prison and all. But there are some people, again, that have this attitude of “The world owes me. I didn’t deserve to lose a dad or to have a mother that at some point had addiction issues.” Yet you felt like, “Hey, I will do whatever it takes, no matter how low the job is.” It feels like there’s a sense of humility in your story, “I don’t care whether life is fair or not fair. I’m going to do whatever it takes, no matter how humbling or even humiliating.” A lot of people need to hear that, as they might feel like the world owes them or “I’m too good for…” Talk about your attitude as you started to work your way up.
Trent B:
The attitude, again, it was humble. I did have to humble myself completely. I was someone who was known for being kind of flashy, having nice cars, jewelry, girls, stuff like that. Once I made that decision and dove fully into “I’m never going to do this again, and I’m going to do whatever it takes to be successful just working hard,” that’s what it became. I actually isolated myself from everyone.
Trent B:
In the midst of all of this that was going on, as I was transitioning at working and scrubbing toilets by day working in the hotels, at night I was actually throwing parties. I would throw these big concert series in different venues. I was actually exploring my entrepreneur spirit at that point, but socially distancing myself from everyone at the same time. I would do this. Not too many people even knew who was throwing these parties. I wasn’t out social about it, but I was starting to build a reputation and a brand for myself in the club world, club scene, in terms of the owners. But at work, I was humbling myself enough to clean those toilets every single day.
Trent B:
There was some nights… I remember there was a night I made like $23,000 doing an after-party with Kevin Hart, but then the very next day, here I am scrubbing toilets in a hotel, being told if I could bring someone coffee. I really learned to humble myself to the highest level during this transition. The one thing that I was more so focused on was being the best form of me at every single thing I did. So-
Gary S:
And-
Trent B:
Go right ahead, Gary.
Gary S:
One of the ways that you did that, when you and I talked earlier, is that, yes, you started out scrubbing toilets, but when you were finished scrubbing toilets, what did you do? You were out talking to the front desk clerk. You were learning as much as you could about that business, right?
Trent B:
That’s right. In everything I did, I started to always just continue to learn. I think that college in prison started that for me. I would go to work. I would work with the front desk staff at night, and she would train me on how to check people in, how to answer the phones. I would come home, if I wasn’t throwing an event, and me and my wife, she would be studying me on the language. How do you check someone in? What’s the proper way to do it? That way, I was preparing myself for the opportunity, and the opportunity came.
Trent B:
I was given the opportunity to be a front desk clerk for the Marriott. Once I got that role, I started to aim on, how do you be a good manager? I started to read books on management. My wife would teach me different management skills. Next thing you know, I get that position. Now I’m the front desk manager. I’m rocking and rolling. The next thing was, how do I become the assistant manager of the hotel? I start to educate myself on that, and all the way until I’m the operations manager.
Trent B:
But every single night, I’m going home, I’m learning the language, I’m learning what a P&L is, I’m learning… I was self-taught every single step of the way, but I was also hands-on every single step of the way. I think I got the best kind of practice you could possibly get, and that’s something I encourage everyone I talk to, “When you go to work, there’s opportunities in front of you. It’s what do you want, and what are you willing to do?” I think the more you learn to give of yourself, the opportunities are given to you that you’re looking for.
Trent B:
That became my approach, was just to stay two steps ahead in everything I was doing and to have goals. Once I started to see if you have goals, you can actually achieve your goals, or if you don’t achieve them, get really close to achieving them, that became my new way of life.
Warwick F:
There’s a few strands I think it would be really useful for listeners to understand. There are three words I think I’ve heard you say, the importance of humility, the importance of learning, and the importance of having goals. My sense is they’re tied together, so talk a bit about just why, in terms of bouncing back from just some incredibly difficult circumstances, why humility and a heart to learn is so important.
Trent B:
Well, I think you have to humble yourself to understand you don’t know everything, and humble yourself to be willing to tell and express that to other individuals, and then not only tell it, but then listening to the advice given and act on the advice given. It’s a lot of steps in admitting you don’t know something, but I think the sooner people start to admit that, the sooner you also start to grow. I think you have to humble yourself, you have to be willing to accept advice from others, and you have to be willing to work on it if it’s ultimately what you want to do. Like you said, they definitely go hand in hand.
Warwick F:
One of the interesting things in life is there are some people that are jealous of your success. If somebody is down, they want to push them even further. But there are other… Humanity is a mix of good and bad, and there are some people, more than one would think, that when you humble yourself and say, “Look, I don’t really understand this. What does it take to be an assistant manager? What does it take to be a general manager?” there are some people who probably said, “Trent, thanks for asking. I’d love to help you.” You’re probably thinking, “Really? Somebody in the world wants to help me? Wow, that’s kind of new. Cool.”
Trent B:
You are-
Warwick F:
Go ahead.
Trent B:
No, I was going to say you are so right. That’s what I try to express when I talk to a lot of the youth, and even formerly incarcerated individuals. People who have seen any bit of success want to share that. It’s just a matter of them knowing that the person is really going to act on what they’re sharing and they’re not wasting their time. But if you’re able to prove that you’re willing to do what it takes, I find that anyone who’s successful, if you ask them, “Hey, how’d you do it?” who doesn’t want to share how they did it and hopefully help someone through their story?
Warwick F:
Because part of the American dream is clawing your way up from nothing or not much. There’s something in the American spirit that when somebody says, “Hey, I’d like to be successful. Can you help me?” there are a bunch of people that say, “Well, of course.” That’s America at its best, is helping people be successful. I’m from Australia originally. Every country has its positives and negatives.
Warwick F:
Talk a bit about how you went from being in hotels and you had this vision, this dream of shuttles and hospitality, and tie that in with goals, because goal-setting is so important. I don’t know how many people there are that have grown up the way you have that are not just humble and willing to learn, but set goals. It’s like, “Goals? My goal is to eat. What are you talking about? A roof over my head. Goals in business? Come on, what are you talking about here, Trent?” Talk about how you went from this hospitality and hotel, and you had this vision, you had this goal. How did that come about, this whole idea for shuttles and hospitality?
Trent B:
The whole idea for the shuttle and the hospitality just came about just from seeing a need. I sat on the Schenectady Hospitality Board at the time, and we would always joke about how bad the taxi service was, and we had a casino coming. I said in one of the meetings, half-jokingly but half not, “So what if I had a shuttle service? Would you guys utilize it for your hotels to bring people to the airports or the casino?” People in the room were like, “Yeah, we would, definitely, Trent. We know you. Why wouldn’t we use it?” That’s literally what sparked it for me like, “All right.”
Trent B:
I went to the drawing board and started to put it together and put my business plan together, and we built it up. We identified that there was definitely a need, and being that we had a couple of hotels that were willing to give us a shot, I said the worst that could happen is we go under and I still become a GM somewhere. Actually, the original goal was for me to continue to be the GM of the hotel and run the business at the same time, but things quickly took a turn from that. We learned how to pivot quickly in business, as well as it’s also just shown me in life how we have to be open with what’s going on right now and be willing to live with it and understand we’ve got to let go and let God in a lot of circumstances.
Warwick F:
Absolutely. Yeah, I want to talk about current circumstances here in a minute. You had this vision that the shuttles for some of these hotels weren’t that great, and you could provide a business partnering with the hotels. That was a gap in the market, right?
Trent B:
Yeah, that’s right.
Warwick F:
How did you convince the hotels to partner with you and “We can do this”? You’ve got to raise funds to get… How many shuttles do you have now?
Trent B:
Today, we’re up to 10.
Gary S:
Oh my goodness.
Warwick F:
Wow. That’s amazing. How did you go from just an idea, convince the hotels, to partner with them, get some funding? How’d that all happen?
Trent B:
I started working on the business plan. I actually went to a community-based organization to help me on my business plan, being I never did one. I got the business plan going. From the business plan, financing, only thing I really did was I bet on myself. Me and my wife, we had a conversation, and I said, “Babe, if I went to college, odds are I would have about a $50,000 tuition bill right now that would be due.” I said, “If I invest this same amount of money in myself right now, there’s a good chance that we could make more money. We’re already in the world.” Like I was saying, I was selling her on “Hey, I got the money from the job anyway. If it doesn’t work, it just doesn’t work. We lose whatever investment we make with the car.”
Trent B:
So I gambled on myself, and I took a shot. This is pre-Uber, Lyft. The taxis were terrible. I went for it and got six hotels from jump to say they would use us. This was in February we went live, the same day as the new casino. Business was booming. The phone would not stop ringing. It was just pandemonium. I was excited. We were doing great. Then in June, Uber and Lyft came, and the phone stopped ringing completely. Now we’re seven months in to the business. Well, February was when we went live, so really we were four months in, but I established it in December.
Trent B:
It became a moment of “Hey, Trent, I could stay in the hotel.” The owners of the hotel didn’t want me to leave. They wanted me to stay. It became “Well, I could stay and just wrap up shop, and we had a good run. Or do I really want to see this thing out?” I decided I wanted to see it out.
Trent B:
So we transitioned to just having bigger vehicles during that time. I started focusing on getting buses, vans, things that Uber and Lyft couldn’t do in the moment. Then what I made our relationships with the hotel look like was, instead of airport shuttles all of the time, what we wanted to focus on was corporate groups, corporate outings, corporate transportation to work, as well as weddings, because a lot of wedding parties come to hotels in the summer months. That’s exactly what we did.
Trent B:
We partnered with a bunch of these hotels. We went from that six to nine hotels to today we work with over 50 hotels. It definitely took off. Now we actually do transportation for school districts, so we have some school buses. We have a party bus. We do a lot with weddings. We work with wedding venues, specifically. We partner with them. But what we’ve transitioned to as of late has been workforce transportation, helping individuals get to and from work.
Warwick F:
One of the things I think it’s really helpful for listeners to hear what Trent is saying, because there’ll be a number of listeners that have small businesses, and inevitably in any business you’ll face obstacles, but yet, I think as we said earlier, you saw the obstacle as an opportunity. It’s like, “Okay, I’m not going to let this get me down. Okay, Uber and Lyft has come. There’s always going to be changes in the market. Okay, so how do I respond?” You saw that there was a gap in the market by having bigger shuttle buses with wedding parties, corporate groups. You didn’t let that say, “Okay, game over. How do I compete against Uber and Lyft? I can’t.” You said, “Okay, let’s retool. Let’s refocus.”
Warwick F:
For any small business owner, you don’t give up. You say, “Okay, one avenue of revenue may have stopped, but let’s think of others.” You had this creative, never say die, “Okay, let’s keep at it.” If you’re a small business owner, learn from what Trent is saying. There is really valuable input. Go ahead, Gary.
Gary S:
Trent, I want to ask you about one aspect of the business that you talked to me about offline, because early on in this conversation, you mentioned that you were motivated by money. That was one of the things that led you into selling drugs, that having money when you didn’t have it was kind of a thing for you. It was a lure for you. Now you’ve got a business that’s successful, and one of the things that you’re doing, and I want you to talk about it in a second in detail, is offering rides in that transportation area to work with some folks who used to be incarcerated, like you were. I think what that speaks to is you are living now a life of significance. You’ve discovered significance.
Gary S:
I think if I ask you this question, I know what your answer is going to be, but I’m going to ask it anyway so the listener can hear it. You’ve chased money. You’ve chased significance. What’s more important to you? What’s more meaningful in the long run?
Trent B:
Definitely, significance. Definitely. Hands down. Even to this day, I have a successful company. I was still more liquid when I was doing things in the street than I am to this day, but I definitely wasn’t living the life that I’m living to this day. I didn’t have this beautiful home. I own multiple homes now. I had to learn finance, too, to be honest with yourself and learn the importance of credit and all sorts of things like that.
Trent B:
At this point, I look at money as almost… It’s a necessity for life, but like I was telling my brother the other day, the main thing money gives you is just options, I think, and allows you to take advantage of opportunities. We were speaking more so to… I was just telling him we booked a couple of vacations for the family for next year and the year out, three trips, and I told him how great of a deal it was. But as I explained to him, I said, “That’s the only difference. Money allows you to take advantage of opportunity.”
Trent B:
For me, that doesn’t move me anymore. I’m more so moved on legacy and being able to… I want my name to mean something when I’m gone. I want my children, every time they look at me, I want them to think of me as a superhero almost, and that doesn’t come from money. That comes from teaching them the intangibles, anything is possible, and instilling in them the things that I’ve learned over the years, and so that way, they don’t have to take the same paths, but they could get a little cheat in life and have a better start.
Trent B:
Definitely, money is going to be made. They print new money every day. Deals are made every day. I think it’s to be expected, if you want to go make some money, you can go out there and make it. I don’t think money is the end-all, be-all like I once did.
Warwick F:
I think we’re about to touch on it, but when you talk about significance and legacy, and I want to hear some more detail, you’ve used your whole shuttle bus service, in a way, to give back to those who’ve had some challenges like yourself. Just talk a bit more about how you’ve used that to help others.
Trent B:
What I identified when I was working in the temp agencies was a lot of individuals on parole, the biggest issue we faced was we had to take public transportation. So I joined some boards to gain some knowledge, and one of the local boards I sit on is the capital region’s transportation committee. Basically, on that board, we discuss the public transportation in the capital region of New York State. They’ve been able to help me to identify that those who rely on the bus, 20 minutes on a bus in comparison to 20 minutes in your car where we live is night or day. In a bus 20 minutes, they’re still in the same typical area, but in a car, you can actually drive yourself to an area where you could have a job making $20 or better an hour.
Trent B:
What I started to do was realize there’s industries that are in these areas, and I would imagine they need bodies. One of the biggest problems is there was no transportation that could connect the bodies to these industries. What I’ve done is I’ve gone into a lot of these, what are they, distribution centers and I’ve been able to try to educate them on the benefits of hiring ex-offenders, A, the tax breaks that they get, but then on top of it, helping them to understand that if you give an individual a chance, that’s all they’re really looking for. These guys and young ladies will work their tails off because all they wanted was this opportunity to have a livable wage, and now they have it.
Trent B:
So we started to actually transport people to and from these locations, and it’s been highly successful. I have a lot of companies reaching out to see how they can get involved, if I can work with their company. I work with the Department of Labor to help expand what they’re able to do. It’s just been really, really great. We did a job fair right before the corona thing took off, and we were able to help 30 individuals who just came home from prison get jobs making $20 an hour.
Gary S:
That’s fantastic.
Trent B:
That’s what I said. I felt good. Then another thing we started to do was, last Mother’s Day, we did a free shuttle to the women’s prison, because I just had the idea of how important visits were for me, and I was blessed to get a visit literally every weekend. So we did a free shuttle for individuals who might want to go and visit an incarcerated mother in prison. It was highly successful.
Trent B:
But then with that, I started to look into what options there was for prison transportation, because I was like, “That speaks directly to me.” I started to do a lot more research and I started to find out recidivism rates drop by visits, and how most offenders end up over 100 miles from where the crime took place. Most of these individuals come from poverty, meaning to get 100 miles is tough for a lot of people if you could barely pay your bills. So I started to put these things together, and I put a service in place in upstate New York where we’ve been able to help individuals go from 20 hours’ commute time in the state of New York, plus over $200 a trip, to we’ve made the price points affordable. $50, $60, $70, $80 is the most we charge for a person to go visit a loved one in prison. Then, once a month, we actually do a free prison shuttle service for the community, where we identify just one specific prison and anyone could go for free. We’ve been doing that since the beginning of this year, and that’s been really, really great just to help individuals.
Trent B:
Now we’re starting to get a little steam behind it, so we’re getting organizations that want to actually help educate the families on what resources are out here. I’m starting to get more businesses in line, also, to the places that we actually work with and partner with, so we can start to educate people, “Hey, not only can we’ll get you to the prison for free, but the big thing is there’s resources out here to help your loved ones and help you. We also can help if you guys need an actual job or if they need employment when they come home, which they will.” It’s come, definitely, a 180. A lot of the problems that I lived through, I’m blessed to now be able to help others get through those same situations a little easier.
Warwick F:
That’s what I was saying. I want to talk a little about legacy in a second, because I know our time is coming to a close. You’ve got former inmates. You’ve got loved ones of inmates. Talk about the feedback you get from them. You’re making a life-changing difference. What feedback do you get from these former inmates and family members of what you’re doing for their lives?
Trent B:
Man, that’s some of the best stuff. Honestly, I don’t feel anything but love from anyone, let it be people who read about me in the newspaper to people’s lives that we touch like that. It seems like wherever I go, it’s just people are just showing me so much love and appreciation for what I’m doing. I hear it all the time, like, “Hey, I wouldn’t have been able to go see my mother” or “Hey, we got these guys who they’re just really thankful to have this new source of income.”
Trent B:
What I’ve been doing, too, on top of that is I’ve used my platform to now go to local banks, and I have them partner with us. The goal is to try to help these individuals who take the shuttle service, within eight months, also educate them on how to have a budget, live off a budget, save their money so they can buy a car, so then they can expand their options from there. I don’t want them to become reliant on anything we’re doing. The goal is to continually just help and just push us forward.
Trent B:
Yeah, so legacy, I feel it when I go outside. People are just so passionate about giving me thanks, and I love it.
Warwick F:
As I think about legacy, summarizing this, you grew up in a very tough upbringing, neighborhood, father dying young, mother, addiction issues, prison, but the legacy you’re leaving for your kids, for those you come in touch with, former inmates, family members, the community, it’s a very different legacy. It’s a legacy of pulling yourself up, making different choices, loving your kids, your wife, caring for those in need. You’re somebody that your kids, I’m sure, are very proud of-
Trent B:
I hope so.
Warwick F:
… that they can say, “You know what, this is who my dad is.” It’s remarkable. It’s a miracle. I’m sure they say to their friends, I don’t know if your daughters say it to you, but “You know what, in some sense, I’d like to be kind of like my dad, because he is a role model.” I’m sure there are other people that know you who say, “You know what, Trent, I want to be somebody like that, that sets goals, yes, provides a comfortable life for their family and vacations, but gives back, helps the community. Trent is somebody. Now, that’s a role model. That’s somebody that you want to be like.”
Warwick F:
If that’s your legacy, which I feel like maybe it is, when all is said and done, that’s not a bad legacy, right? To give to people? Isn’t that a legacy that you can be proud of, and you think hopefully your kids can be proud of?
Trent B:
Yeah, 100%. That’s just to show you how you can easily go 180. I was the kid that would do anything for money, but like you said, now it’s more so “How do you help? How do you give back?” That’s why our call was delayed. Right now, we’re actually delivering groceries for families that just are in need. Me and my daughter, we were out at my office just doing some work in there cleaning up and got the call, so I just shot over and brought a family some groceries. That’s literally the legacy. How can we help? How can we be of service? My thing is, the more lives you touch, the more you could be of service to others, I just know good things are going to come, and that’s all a part of legacy.
Warwick F:
I should ask real quick… Sorry, Gary. I’d be remiss of saying, how are you handling the whole coronavirus with your business? Is that impacting you a lot? That’s a huge obstacle that’s affecting the whole planet.
Trent B:
Definitely. We’ve lost a lot of revenue, conferences, weddings. We do daily services with Amtrak that we had to stop doing. We lost a lot of business. I did have to make some tough decisions and lay some off. I’ve been able to keep some individuals on. Even the individuals we keep on, it’s more so just for the giving at this point. But at the same time, I believe in my heart that from doing good, you get good. If we keep doing good things, I think these will create new relationships, which in the future will create new opportunities. So let’s just continue to help out at this time and do whatever we can for the community, and the community will take care of us.
Gary S:
Well, this is, as I say on every episode… I’m going to say it differently this time, though. This is the time that we normally say, “It’s time to land the plane.” But given what we’re talking about, let’s put on the parking brake instead of land the plane, and let’s wrap up our discussion on that point.
Gary S:
A couple things. One, Trent, you are a very humble man. You’ve talked about that here. I’m a PR guy, so I don’t have to be humble about you, and I can point out to our listeners that you were recently named one of the top 40 business people in Schenectady under 40, so congratulations for that well-deserved recognition.
Trent B:
Thank you very much.
Gary S:
I also want to encourage listeners, we have a YouTube channel. Crucible Leadership has a YouTube channel. If you’ve listened to this on a podcast app, I encourage you to watch it and listen to it on YouTube if you can do that again. Here’s why. I want you to see Trent’s face, as we can do as we’re recording this, when he talks about significance, when he talks about legacy, when he talks about the reactions he gets from the people he helps. The smile on his face lights up this room, lights up this screen. This is a man who not only loves what he does, but he loves the folks that he’s touching. That is something I think, for all of us who’ve been through crucible experiences, to see that can help us have the courage, have the ability to take the next step forward.
Gary S:
There’s a few things, I think, as we do close here, I want to leave listeners with. The first one is this idea that money is great, money is fine, money does make the world go around to some extent, everybody needs it, but where those smiles showed up most on Trent’s face was when he was talking about significance. The idea that a man who was so focused on money and flash, his own word, is now so focused on helping others is a beautiful thing. That’s available to all of us. Please process that and live that, listener.
Gary S:
Second thing that Trent said in every communication I’ve had with him, he has said this. He said it several times here. One key to overcoming your crucible experiences and getting on a path to a life of significance is simply don’t ever give up. Know that there’s something out there. Regardless of what circumstance you’re in right now, find something, grab something out there that you want more. It doesn’t have to be as dramatic as prison, and you want to live a “normal” and fulfilling life out of it. It can be something far, far less dire and far more simple. Whatever your crucible is, find that thing that gives you hope and grab it and go for it. That’s the second point.
Gary S:
The third point, I think, is interesting here. In real estate, they tell you the first rule of real estate is… There’s three rules of real estate, location, location, location. One of the things that Trent has said throughout this conversation is that there are three elements to overcoming your crucible experience and bouncing back, and that is learn, learn, learn. He dedicated himself to learning, whether it was a formal education program while in prison, whether it was running from scrubbing toilets to going and talking to the front desk clerk in that hotel, to coming home and his wife teaching him and they’re talking about things about business. He learned every step of the way. You can learn yourself through a crucible. That is a crucial thing to hang on to for everybody.
Gary S:
Then the last thing, as you’re doing that, as you are learning, set goals. As you’re learning, set the goals of what your learning is going to bring you to. Trent did that. Trent is living out those goals. Even though things right now in the time that we’re having this conversation have created some other crucibles, he’s pushing through that with confidence, with hope, and I just looked at him on the screen, if you’re watching it on YouTube, and a smile. That’s the kind of thing that we need.
Gary S:
All of you, thank you for joining us on this episode, this truly special episode of Beyond the Crucible. Thank you, Trent, for being here with us.
Gary S:
I encourage you, listener, if you want to help us out, if you want to do a favor for us, so that stories like Trent’s can get told and more people can get inspired by them, on the app that you’re listening to this right now, click subscribe. Share this link with other people, so that the kind of hope that’s being offered here to help people get beyond their crucibles can be put into the earbuds, if you will, of more and more people. You can do that by visiting us at crucibleleadership.com. You can find out more information. But you can simply click subscribe on the app that you’re listening to right now.
Gary S:
If you want to know more about us, as I said, you can visit crucibleleadership.com. Warwick has a blog. We have some other resources there that can be helpful to you.
Gary S:
Until the next time that we’re all together here on Beyond the Crucible, we encourage you to remember what Trent’s life has proven, that those times of crucibles can feel like the worst times in your life, they can knock you off your feet, they can knock you down, you can feel like you don’t want to get up, but if you get up and if you dedicate yourself to learning the lessons of your crucible, those crucible moments can be far, far more than the end of your story. They can be the start of a new chapter in a new story that will lead you to exactly where Trent just told us for the last hour he has gotten to, a life of significance, and that’s a beautiful thing. Thanks for being here.
As general manager of Major League Baseball’s Cincinnati Reds, Brad Kullman was living his childhood dream of making a living, and a life, in the game he loved. But after being passed over for permanent promotions and finally being let go, he moved past the devastation to realize he was free to pursue a passion that had become even more important to him: using the analytical tools he had pioneered as a pro sports scout and executive to help everyday men and women unlock the insights of their hardwired makeup. In this interview with Crucible Leadership founder and BEYOND THE CRUCIBLE host Warwick Fairfax, Kullman explains how standard personality tests offer insufficient help in charting a course to a life of significance for those who experience crucibles, and offers insights and resources to help listeners understand and apply the realities of how they’re wired.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
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👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Gary S:
Hi everybody, I’m Gary Schneeberger, the cohost of Beyond the Crucible and I’m welcoming you here to our podcast today. I’m the Communications Director for Crucible Leadership and just want to tell you a little bit about the podcast that you dropped in on. We talk here about crucible experiences, those moments in life that can feel, well, they can feel like life maybe over. It can feel like life has stopped. It can feel like life has changed course like a river changes course in a natural disaster. But the reason that we talk about these crucible experiences, these failures, these setbacks, these traumas and these tragedies is not to dwell on the negative, is not to live in the past, is not to wallow in things that have happened to us that have been painful. We talk about these experiences because we want to offer hope and healing to people who’ve experienced them so that you can begin to move beyond it, as the title of the podcast says, and you can embrace the lessons of your crucible and you can chart a course for a life of significance.
Gary S:
All of this discussion, this whole plan for how you face a crucible experience head on and move beyond it, came from our founder Warwick Fairfax, who has experienced some of these moments himself and who is living a life of significance now beyond his crucible, and Warwick, thank you for being here today. This is going to be a very interesting episode I think.
Warwick F:
Well thanks, Gary, for introducing us and thanks so much, Brad, for being here. I look forward to a great discussion.
Gary S:
Brad is our guest. That is Brad Kullman. Brad is the founder and president of Max Q Performance, and I’m just going to give you a little bit about who Brad is. This is Brad’s bio. Extremely impressive. Brad’s a human performance specialist who has studied the brain and biomechanics for more than 25 years. In a three decade major league baseball career, he served as a high ranking executive and scout, including appointments as the interim general manager for the Cincinnati Reds on two separate occasions. As assistant general manager for the Reds, he directed the first formal R&D department, that’s research and development, in major league baseball, focusing on advances in assessing athletic potential and related development. All of that experience led him to his current career as founder and president of Max Q Performance.
Gary S:
Max Q Performance is the culmination of more than a decade of intense study and research and understanding the innate hardwired designs of people. The Max Q process delves deeply beneath the surface level symptoms of persona in order to analyze root causation, thereby creating a framework for a meaningful and substantive solution based on a person’s true indelible makeup. Brad, welcome to Beyond the Crucible.
Brad K:
Thank you for having me guys.
Warwick F:
Well, Brad again, thanks again. So a good place to start is really Beyond the Crucible. We love to hear your story and in particular your crucible moment. Could be a failure, setback. It’s typically a searing experience, and then we get onto how you got beyond that to live a life of significance, a life on purpose, serving others. But just kind of start us out with your story and your crucible moment and yeah.
Brad K:
Well, it’s a long story, but I’ll give you the Reader’s Digest version. I loved baseball. I wanted to be a baseball player when I was young, and as I got into high school I realized that if I was going to make it to the major leagues, it was probably going to be on the front office side rather than the field. So I started exploring avenues and as I got into it, I went to Ohio State, got my master’s in sports management and ended up working in the minor leagues for a few years. That was right around the time when statistics were starting to be more and more involved, and I ended up getting hired by the Cincinnati Reds and I was at the forefront of the statistical revolution, as in the late nineties increased computing power allowed us to assess performance at a much deeper level, what we call today is being routinely called analytics.
Brad K:
And so I was at the forefront of that and I worked my way up, worked hard. 12 years with the organization, never received a review from my superiors below excellent. Always got the highest grades in everything I did. They fired my boss at one point, named me interim GM and I was told I was going to be interviewed as part of the possible replacements full time, and as it came about, that was not accurate. They brought in somebody from outside the organization, didn’t even give me a chance, but I stuck with it and a couple years later they fired that guy. Made me interim GM a second time and told me once again, “You’re going to be interviewed and have a chance at this.” So I prepared all this stuff for my interview and it was a new owner that had bought the team and that’s the way things go in sports. Whoever owns the team makes the decisions. And even though as we get into detailed analysis performance with analytics for players at the highest levels of management it’s still very subjective exercise.
Brad K:
Once again, I was given a courtesy interview that was really a sham. I didn’t think, they didn’t really give me a chance to sell myself and obviously my performance had shown enough that they had me take over the organization twice during the interim and I was not real happy about that. But they went outside the organization, brought in another guy and he basically wanted to bring in some of his own people and so I was let go unceremoniously with a few other people and my lifelong … it’d been my lifelong dream. It’s what I’ve worked for for years, had done a good job and then to just be let go like that was difficult but you know, it wasn’t really probably a surprise. In some ways it was a relief, I think, because I’m not a quitter. I wouldn’t have quit because of that. I would have stuck it out, I’m sure, and been unhappy, but it allowed me to really take a step back.
Brad K:
And the interesting thing, Warwick, is what I was prepared to do was I was prepared to sell my family for this job as general manager of the Cincinnati Reds. I was going to give it everything I had, 24/7. I was willing to devote my life to this organization and my wife who stood by me so much, had three beautiful young children that she had done a great job of raising. I had already been gone a lot, but I was really ready to say, “I’m going to be gone even more because I’m giving it … this is what I work to do and it’s my dream and I’m going to give it everything I’ve got.”
Brad K:
And so as I stepped back following that, I kind of thought, “You know, is this really what God has planned for me? Is this what He wants for me?” And the interesting thing is as we were doing the statistical analysis, there was one area of player performance that we had not been able to gain any more insight with, with analytics. And that’s what we call in baseball, we call it makeup. Makeup is kind of what makes a person tick. The intangibles that make a player … two players can run the same speed, can hit with the same power, but one ends up becoming a superstar, another one flames out. What is it that is inside of them? And we tried all kinds of different personality tests and everything, and honestly the different personality tests, not one gave us any actionable, meaningful information that we could use to help develop a player, make them better, or even evaluate him to know how good he could possibly be.
Brad K:
That’s why when I was introduced to this concept of hardwired makeup, discoveries that were based on the latest advances in the hard sciences, I was blown away because it finally gave us something substantive and actionable that we could use to evaluate and develop these players. The interesting thing was even as I started using it and found it helpful from baseball executive and scouting standpoint, I find it also made a difference to me at home. I could better appreciate and understand my wife. I could better understand my kids. I saw the benefits go far beyond the playing field.
Brad K:
So as I stepped back and said, “What am I going to do with my life?” I had some other chances to get back with another team scouting, doing some things which would involve a lot of time away from home and I just decided that maybe God had me go down this path to be exposed to this and it’s my job to help take this to the world because it could help many people beyond just sports scouts. So I tried to use that as an opportunity to learn more about this and now I’ve taken it myself to share it with as many people as I can.
Warwick F:
Well, I mean that’s an amazing story, Brad. I mean, you spent your whole life since Ohio State and maybe beyond focusing on baseball. Did it feel like it was almost your life? For a person of faith, we always read in scripture about idols and I mean certainly for me growing up in a big family newspaper business, I’ll speak for myself. Yeah, I had definitely my faith in God was the cornerstone of my life, but yet Fairfax Media, the history, the dynasty, my dad, the founder who was a believer, it felt like nothing else mattered and if the company hadn’t gone under my watch, I never would have left. It would have felt betrayal. Was it an idol? In some sense, but I know that’s a weird term, maybe for some, but you know what I’m getting at. How did it feel to you, baseball, and you loved it. It was your life.
Brad K:
I still do love it, but what’s funny is before I went down, and I knew they were going to tell me in this interview and the way it went about, I knew they were going to tell me I wasn’t a finalist. I mean, I was a finalist, but I was going to be one of the final finalists and before I left, one of my friends, a coworker, he said, “Brad, calm down. You’re real upset.” I said, “You know what?” I remember specifically saying this. “Baseball does not define me.” And so I was really saying there, out loud, that if they’re going to fire me because I’m upset because of the way they treated me, then that’s the way it goes.
Brad K:
But when reality hits, I remember … what’s amazing, too, we were going to spring training a week later. My kids, we always pulled them out of school and take them down to Florida with us, and we already had our bags packed. We had shipped a bunch of equipment already on the team truck. It was already in Florida, and so I had to go home and explain to my wife, but really my small children, I had to explain to them that we’re not going to Florida, what does that all mean and it was very emotional for them.
Warwick F:
I mean, it’s kind of ironic that you mentioned analytics is something that baseball’s all into these days and you analyze player performance, you were a scout for many years, and yet when it comes time to one of the most important decisions, I would assume, a baseball team can make, which is to pick a general manager, there was precious few analytics. There was no who’s got the numbers, who has a record of performance, who has the best skills. It was just seem a personality contest rather than … I know you’re not big on personality assessments, but it almost felt like they used a personality assessment. “Oh gee, you know, it’s Monday. I don’t really feel like Brad.”
Brad K:
But they didn’t even try to use an objective personality assessment. It was a very subjective, “I like this guy. This guy’s my godson.” The decisions that are made, I was recommended to me by my buddy. So it’s just … but see, the same thing happens in business. Sometimes the top salesman, “Well, let’s make him the manager.” Well you know what? Maybe he’s great at sales and he’s not great at management and some guy that might be a great manager is doing terrible sales so he never gets considered.
Warwick F:
Right. And that is so true. So when that happened and it’s amazing you were interviewed twice and then kind of passed over and then finally let go. And it’s interesting you say that you were putting maybe baseball before family and that even though you weren’t a happy camper, that you feel like you couldn’t have got out unless you were let go… I mean you knew this really is not making sense. I mean, did you think analytically, “Why am I here?”
Brad K:
I don’t know if it didn’t make sense. It’s fun going to the ballpark every day. There’s a lot of joy in my job. I was getting paid to watch baseball games. No matter what my job was, there’s still something to be said for that. Now there’s a lot of other tasks that go into that. Everyone thinks, “Oh, you just watch baseball.” No, there’s a lot of contract negotiation things that are in any business and there’s some things that are not so much fun, but it wasn’t all bad, believe me, but it was just a lot of time and really you get to a point where what is life about? Do I want to spend my whole life … is it fair to my wife, is it fair to my family for me to be … and I know there’s a lot of, not absentee fathers, but that parents, men or women, especially men though, I think that pour themselves into their career, and they’re not at home. So what has happened is I really have found that our marriage has been strengthened through this. I mean, I’ve been able to see a lot of things with my children that I was missing out on and so it’s been a blessing in ways, but it’s easy to … I mean when you’ve wanted something since you were a kid you know and worked your butt off to do, it’s tough to-
Warwick F:
So when that all ended, maybe part of your family is thinking, “Well at least maybe we’ll be able to see more of dad,” and they probably weren’t even thinking that at the time or hopefully just feeling terrible for you, I would imagine. But what were those first few months like when it was over? Because you know you probably didn’t launch into Max Q Performance overnight. For most of us, it’s a journey. But what were those first few months like when your dream was over?
Brad K:
Well I didn’t figure it was over. I’m still not sure it’s over, that aspect. I feel I still have something to give back to baseball. I’ve been working on some stuff having to do with the hardwired makeup and baseball athletes specifically, but I assumed I would be getting back in at some point, it was just a matter of time. Actually I thought it would be time to take a step back and refresh a little bit, and I think the kids all thought it was great. “Hey, dad’s home, let’s play.” Because I was home so infrequently, whenever I was home, it’s “Play time with dad, let’s go in the back and play whiffle ball. Let’s play.” And so now it was “Let’s play every day,” and they thought that, “Gee, dad’s so much fun all of a sudden.”
Gary S:
it’s an interesting thing to hear you both talk about the aftermath of the crucible because Warwick, you’ve said in other conversations that we’ve had on this podcast that there was no way in your situation as the heir to Fairfax Media that there was no way really since the moment you were born that you were going to get out of taking over the company unless what happened happened when the company was passed from family control in the failed takeover bid that you launched. So in some sense, I’ve heard you talk about there was some relief once you’ve had a chance to process it, that that was no longer the situation you had to deal with.
Gary S:
Brad, to hear you talk about it again, not immediately afterward, but there was some sense of relief that you were able to put your attentions, your skills, your energies, your effort to something that was more fulfilling to the family, more fulfilling in some ways to being able to help others. Is that accurate from both of your perspectives?
Warwick F:
Yeah, I mean, to me, I do hear some commonalities in the story in that obviously Brad has loved baseball his whole life and still does, which is great. For me, I don’t know that I’d say I love Fairfax Media, but it was more just a sense of duty, founded by a strong believer who was a great husband, great dad, elder in his church, employees loved him, and he ran a great business. I mean, every area of life he was a businessmen for Christ, if you will. It was pretty much as good as it gets. So yeah, it was everything I did from Oxford to Wall Street to Harvard Business School was all about, “There’s a role I want to fulfill in life.” It had nothing to do with how am I designed, how am I wired? That was an irrelevant question to me. It was why take an assessment? It’s useless information because my path in life has been laid out.
Warwick F:
But then once I was in it and then once it was over, yes, I think you make an astute point, Gary. There was a sense of relief because I realized if you did a job requirements analysis for head of the million dollar company, it would have been a Rupert Murdoch, take charge kind of leader. And I’m more of a quiet reflective advisor. That’s kind of who I am, so my wiring couldn’t be more different than what was needed. It was an incredibly terrible match. And so afterwards, yes, it was searing, felt like I let God down, family, parents. But there was a sense that, well, who am I? It took me years to figure that out, which would be an interesting discussion about even when I took assessments, it was a bit, what do I do with all that? But it gave me the freedom to be who I was, but it wouldn’t have happened voluntarily. So that whole wiring thing, I completely resonate with, Brad, with where you’re coming from.
Gary S:
Is it true, Brad, would you say that eventually you came to a point that even though you still love baseball, you felt like you were released to go do something else that you also have great passion for?
Brad K:
Well, the thing is, and maybe this is a credit to my parents, maybe it’s a detriment. Since I was real little, I always felt I was destined for greatness. And so I thought I was going to be general manager and bring a World Series championship to the team and I’d be the toast of the town in the parade. But then as I had this kind of mid life … I wouldn’t say crisis, but this crucible moment, that it allowed me to step back and think and I thought, “What is being great in God’s world, really, about? Being general management for a baseball team, or if I could really share this insight that I believe is a window into how God truly created each of us, designing us with special talents and limitations, each person.” And so basically, I had to beg the guy that … he’d been a consultant with us that discovered this stuff, and so I said, “Look, I want to come and work with you. I want to learn all I can about this. I want to help you. The world needs to know about this.”
Brad K:
And so he almost very apprehensively said, “Okay, I guess you can come and help me.” And so I started trying to learn everything I could and shadow him around and spend as much time talking to him about it and learning all I can. And so it kind of evolved that I felt I would take this back to baseball because I knew the applications it had in baseball, but I also felt that I wanted to share it with the world. I felt that it was a more meaningful use of the rest of my days, however many God may bless me with, and that’s why I really wanted to do this.
Warwick F:
So this feels like understanding how we are wired, and I love the term you use, hardwired. It’s your mission, your purpose in life and you’ve talked a bit about it, but help us understand why is this at a very deep level, your passion, maybe even your God given passion, if you will?
Brad K:
I don’t know if that it’s my passion, but I feel like it’s my mission. It’s funny, I went to the dentist the other day and he was saying some stuff about my teeth are too tight, what they did with my orthodontia and stuff and he said my mouth is small. And I said, “Well, everyone tells me I’ve got a big mouth, so I don’t understand that.” But I am a talker. I’ve always been a talker, and the guy that made this discovery actually is not very high energy. He’s more of a reflective, very deep reflective thinker. And I think that maybe, and now as he fell ill and is not able to really share this with the world like I thought I was going to help him do, and I wonder if that maybe God has directed me down this path through sports to find out about this and then learn more of all I could and now it’s my duty to share it, to be the mouthpiece, the spokesperson to tell people because I think there’s a lot of liberation with understanding.
Brad K:
I think a lot of us think, “Why do I think this way? Why do I feel this way sometimes? Why do I act this way? Why do I perform this way?” And really, this explains the way that you’re hardwired in your brain, your motor cortex. There’s so many aspects of it that have to do with behavior and performance that totally makes sense.
Warwick F:
So talk about hardwired, and in particular Max Q Performance, and why that’s different. I’ve heard … I think you mentioned personality assessments may not be quite objective, but some people in the age we live in believe you can be whoever you want to be. There are no Limits. Just a throw off the shackles. Self-actualize. It sounds so good in so many words, but while we can grow and develop, people hate the L word. Limits. We try to know that understanding your wiring is limiting. I think we both agree it’s the reverse. But talk about your philosophy versus personality and the whole you can be whoever you want to be mantra that we hear in our culture.
Brad K:
Well that’s silly. Shaquille O’Neal can want to be a jockey at the Kentucky Derby all he wants, but it’s not going to work, the same way Willie Shoemaker could want to be an NBA center. It’s not going to work. We all have limitations. If we understand that, then we can really … I think as a parent, you know, as a parent, you don’t want your kid to be, “I was a football player and my dad was a football player, my dad’s dad was a football player. We play football and I want to play a piano.” And maybe he’s a great … got the ability to be a great concert pianist. So am I doing my duty as a father to make him play football and not let him do the piano because he can be what I want him to be or maybe he even thinks that’s what he should be. Getting a little bit to your point, Warwick, is that you thought that what you should be and you went into something that wasn’t maybe what you really wanted to be.
Brad K:
So I think if you understand that kind of stuff, it’s all about … I think about it so much as being a parent. And I feel my job as a parent is put my children in position to succeed, encourage them, help provide them the tools they need, but help guide them down a path, because really I think what’s life about? What is the meaning of life? And I think it when you get to your final days and you look back and you can say, “You know what? I used what God gave me to the best of my ability and I lived the best life I could,” and we all have our own life. I’m not trying to live your life or Gary’s life. I’m trying to live my life the best that I can, and that’s all I can do really.
Warwick F:
Yeah. I mean, that’s really a profound point. From my perspective, and I would have assume yours, God designed us a certain way. My belief is God doesn’t make mistakes, so if He designed us a certain way, why shouldn’t we live in light of who the Designer made us to be, right? I mean, it’s just stupid otherwise. You know, one of the things I often say is anybody that’s had kids or been a kid and I have three kids in their twenties, they all come out of the box a certain way. They could be artistic, they could be athletic, they could be reflective, they could be outgoing.
Warwick F:
I have two sons and a daughter and they’re very different. I have two that are writers. I have a daughter who’s very missional, just come back from working for a faith based nonprofit in Australia. And yeah, they’re all very different. And so like you with your kids, I try to encourage them, help them understand how they’re wired, which they do, and then just show options, encourage, but just I want them to be whoever they want to be but obviously in light of who they’re designed to be. And I’m sure with your kids you have the same philosophy, right? Help them understand who they are, give them options. It’s their choice, but help them realize you may not want to spend hours, months, years on a path that has nothing to do with who you are.
Brad K:
And maybe if they do choose a path that I think is going to be more difficult for them, it’s your life, you can do that but I’m going to tell you, here’s where you may encounter some hurdles and you need to be prepared for that. Because one thing, too, where we do have limitations, it’s best to find someone that can help shore up our weaknesses and help us like an assistant, a spouse, whoever it is in our life that can help balance us and help us be the best. That’s why teams are so important. I think that the more I can share the word about hardwired makeup, the more people will understand true diversity is really diverse minds and people that have different ways of processing information and different strengths and weaknesses from an…
Gary S:
I want to-
Warwick F:
Please, go ahead, Gary.
Gary S:
I want to step in, for the listeners, and point out something that’s really interesting about Crucible Leadership and Max Q Performance. It’s fascinating to me that Crucible Leadership posits that we have to understand, we must understand, how we’re designed to live a life of significance. That’s the gateway in the refining cycle to get to the life of significance. Max Q Performance posits that by delving beyond root level persona, we create a meaningful and substantive solution to moving beyond the crises that we face. You guys are both talking about the same kinds of things.
Gary S:
For folks who hear the words, “I need to understand how I’m wired. I need to understand how I’m designed,” Brad, how does hardwired makeup help people understand that?
Brad K:
Actually, I like crucible moments too. Not because of what it puts people through, but because that’s when we really see how a person truly is wired and the flaw, Warwick, with all conventional personality tests is they’re all self reporting mechanisms. So you can really be who you want to be, oh yeah. And a lot of times, based on the way we’re raised, based on the values that we’re taught, you should be nice to people, you should be outgoing, whatever it is we’re taught, we tend to develop that persona. We’ve all done it. Okay, I’m going to this situation. I’m going to a meeting, I’m going to a social function. I’m going to deal with something with my children where I need to, okay, let me put on this face. I need to be tough in this situation. I need to be nice in this situation. I need to be outgoing. And so we wear these masks and the same way when we take a personality test, many times people think, well, in this situation I’m like this, when I’m in the other situation, I’m like that.
Brad K:
And so we answer these based on a combination of nature and nurture and we get them confused and so hardwired makeup … and the reason I chose Max Q Performance, it’s a physics term. When a rocket ship is about to escape the Earth’s atmosphere, there’s a point of maximum pressure that the point of the rocket has to be able to withstand or the rocket will implode. And so under pressure, when we’re all under pressure, that’s when … I can say I’m lefthanded all day long, but when pressure hits and the ceiling’s caving in, I’m going to use my dominant right hand to save my life, you know? So at these points, that’s when we find out aspects about how a person is truly hardwired to think, feel, behave and perform.
Warwick F:
And that makes so much … I mean, I agree with you so much about just understanding how we’re wired and hard-wiring. I guess one question I have is I’ve done a lot of executive coaching and taken a bunch of assessments, some better than others, but I know for me, I took an assessment back in the mid nineties and it said I was … it was reasonably accurate. I was sort of reflective, analytical, liked gathering a team of likeminded people, all of which I think is reasonably true. I guess you’d call it in the motivated abilities space, I suppose you’d say that’s where it was, but I remember looking at it and saying, “Okay, well what do I do with this thing?”
Warwick F:
So even if you have the best assessment, somebody might say, “Okay, I think this is me.” But especially for younger folks, twenties, thirties, how do you both help them understand their wiring and maybe a bit like a baseball scout just help them grow and develop into that. How do you combine that?
Brad K:
What do you mean develop into that?
Warwick F:
Well, I’m sorry. Maybe I misspoke. That was the wrong way of putting it, but I mean they understand their wiring, but how do I apply it in a career. How do I decide what positions to take? What does this mean for my next step of my career? Putting it into practice, basically.
Brad K:
Well, I think a little depends on what you really want to do, finding something … obviously you need to enjoy, I always said find me someone with passion and I’ll show you a success. If you find what you’re passionate about and if you’re willing to work hard and study and learn it and put the time into it, like my goal when I got into baseball, I said, “I don’t know if I have some innate scouting sense that these scouts have, maybe I don’t,” but I said, “My goal is going to be when my boss gets into work in the morning, he’s going to see my car in the parking lot. And when he leaves at night, he’s going to see my car still in the parking lot,” and I wanted to be there whenever he needs something. I wanted to be there for him and be able to get the job done to the point I started to anticipate what he needed before he asked for it. And so I developed a reputation as someone who got things done. Not that I was some super smart guy, but I know how to get things done.
Brad K:
And because I love doing it, I loved being at that ballpark in my office and so having a passion about that enabled me to find success. And I think that understanding, then, how they are and really Warwick, I don’t know a whole lot about your background, but I get the feeling that you were a little bit … maybe you beat yourself up some, but I think you got caught in the midst of difficult economic times globally that maybe in a different time, and I think you had to know you were taking a calculated risk when you tried to do what you did, and so then I think that maybe at another time things might’ve worked out differently.
Brad K:
There’s a lot of people that try what Warren Buffett did, buying down and out companies and some of them stayed down and out and they never become Warren Buffett. So you need to take risks, and we only hear about the success story sometimes.
Warwick F:
No, you’re right, but I think you made a very astute point, is it’s understanding your your wiring, your hardwiring, but also combining that with what are you passionate about? You’re passionate about baseball, you understood analytics and it was just a great combination. So if people understand their wiring and then understand what they’re passionate about, you’re right. Then they’re kind of, they’re on a great path. So that makes so much sense.
Gary S:
I want to jump in and say something. You talked a few minutes ago, Brad, about you weren’t sure whether you had the scouting ability. I know for a fact you have the scouting ability, cause I’m a Chicago Cubs fan and you were one of the scouts who scouted Jake Arietta when he was with the Baltimore Orioles and no good and he got to the Cubs, won a Cy Young, pitched a no hitter. I happened to see it Dodger stadium and help them win the World Series. So bravo. You are a good scout.
Gary S:
The second thing that I wanted to say is as we’re talking about assessments and doing things, one of the things that people want to discover how they’re hardwired through what Max Q offers, is you have an assessment, correct, at your website that people can take. What’s that like and what kind of outputs do people get that are helpful to them, to Warwick’s point, applying what they learn about themselves?
Brad K:
Well, one thing that sets this apart is, like I said, all conventional commercial personality inventories are all self-assessment, self-reporting mechanisms. Ours is the only one that has a third person perspective. We ask you to have somebody else that knows you very well also take the assessment of you, because the fact is the way we see ourselves is often very different than the way others see us and they can often observe behaviors in us, the way we handle situations, that we may think we do it one way just because partly the way we’ve been raised and trained to believe that we are and other people can often see us in a different light. So combining those, we’re able to get a bit more of a full picture.
Brad K:
And the other aspect of hardwired makeup is even our motor skills, even our visual acuity, is impacted by the way we’re hardwired. So there’s clues, each person gives off clues and even some people are easier reads than other. But even with enough clues, I can tell people’s hardwire design without even having a questionnaire, by observing them enough. So you can find out why you take in matters the way you do and why you process them the way you do. And so whatever aspect of life you’re trying to apply that in, you can utilize that to know how you are prone to behave and perform.
Warwick F:
Wow, that’s amazing. So one question I had, just a little bit off topic, but we live near Washington D.C., in Annapolis and obviously these are happy days for Washingtonians, with the World Series. I grew up in Australia, which is kind of the land of cricket. I’ve lived here a long time so I know a little bit about baseball, but obviously not as much as you guys, but one of the things you heard talk was the Astros were all about analytics and the Nationals supposedly, yeah, they’re into analytics, but there was some gut feel and I sometimes think when people say gut feel, like you’ve got, again this is your area, not mine. We’ve got somebody like Dave Martinez has been in baseball for decades. Gut feel can be another word for years of experience that the brain like a cray computer kind of links up so that it’s not just so much, “Hey, I don’t know what I’m doing,” but there’s a lot of subconscious analysis there. But any thoughts about that whole like you know, one team was supposedly all about analytics and the other team not as much or is that a bit of a misnomer?
Brad K:
Well, I think analytics is used … probably, and analytics just means a deeper understanding, thoughtful analysis and obviously data gives us ability to quantify what we’re talking about. Gives us firm points and analytics is just additional information. I think scouts, when they talk about gut feel it, like you said, it’s just the years of experience and I’ve seen many guys like this and so this is how I see this playing out. And so analytics can be a good compliment to that. But the thing is the Astros upset a lot of people, a lot of the old time people in baseball, because they’ve got rid of a lot of their experienced scouts and just relied more on analyzing video in the office and statistics.
Brad K:
And you know, it’s interesting in that game, game seven, Greinke was pitching a great game and it’s almost like they couldn’t wait to get him out of there because they wanted to get them out after six innings. He was pitching so well they left him in, but as soon as he had weakness, in their view, they got him out and then the bullpen gave it up. So the Nationals have done a little bit more keeping some of the longtime scouts employed and so I think a lot of “baseball people” view them as the more traditional baseball organization so I think a lot of baseball people were pulling for the Nationals.
Warwick F:
Interesting. So analysis is good, but some of that subconscious, or you don’t want to dismiss somebody that’s had decades of scouting experience and probably is all analytics but maybe in a broader sense. So just as you think about what you’re doing, what’s your kind of dream or vision for hardwired and maybe even beyond hardwired? What’s your dream about humanity, or people, really understanding how they’re wired? What could this mean if people truly understood that?
Brad K:
Well, for one thing we’re not all equal and it’s okay. That’s okay. Men and women are different and we’re all different in ways, even among men and among women, and I think everyone is valued. If everyone understood they will be valued for what they bring to the table. And everyone’s afraid, “Well, one design is all good and one design is bad, so we should get rid of them.” And actually I’m concerned there are a few hardwired designs that are very hard to find, especially here in the United States where it’s a total immigrant population going back to our forefathers. I consider them almost to be endangered species because it’s almost like there’s genetic factors and so there’s one design that’s really like brown hair, brown eyes. It’s very dominant and even when you get them together, mating with a less common design, the more common one, the dominant one, tends to come out. So I see certain designs really overpopulating our population and I’m worried that other ones … because everyone has something to offer and I think people will be appreciated much more if we understood that .
Gary S:
So, you both have worked with me long enough to recognize the phrase I’m about to use. Land the plane. We’re coming up on when we want to kind of conclude this, wrap things up for listeners. Crucible Leadership is all about helping people live lives of significance out of their crucibles. As we said at the outset, a key component of that is embracing their crucible moment, learning from it, living with it, and understanding step one, how they were designed as a process of moving to a life of significance.
Gary S:
So people who are listening to this podcast understand that they’re here to get some hope and some inputs and insights and how to do that. Brad, you, through Max Q Performance, do have an assessment that will tell people how they’re wired. How can they find that and what will they learn about their wiring? What kinds of different types are there? You mentioned some types in your last comment. What kind of types will they find if they go to maxqperformance.com, take your assessment, lay that over what they’re learning in Crucible Leadership, how will that help them?
Brad K:
I think the easier question might be how would that not help. That’s a much shorter answer.
Gary S:
Good on you.
Warwick F:
Great point.
Brad K:
At maxqperformance.com they can find the assessments along with some more information about it, but we can tell you substantively if you’re left brain dominant or right brain dominant, much of the way you’re left handed or right handed, and even left brain right brain has some misunderstandings out in the public realm. We can tell you if you’re hardwired more in the front of the brain or the back of the brain and actually Warwick, you’re interesting in that I think you’re a reflective person, there is no question, but it’s because you like to … I think your mind is always going, too, though. You’re very much … all the strategizing, thinking about how things can be done better and-
Warwick F:
Absolutely.
Brad K:
And the thing is that when Carl Jung coined these terms of extroversion and introversion, he was talking about the way you get your energy also, and so I think even that’s misunderstood in some ways. We can also tell you if your dominant, empathetic or analytic person and giving you those aspects, we can also tell you if you’re a conceptual or a sensate, one that uses more your five senses, or one that uses more your sixth sense of creativity and intuition.
Brad K:
So you can find out a lot of people. And to me really it’s funny because I always thought I was left brained. I like to be organized. Anybody in business feels that being organized is important but then as I found out more, I was more right brain, that explains why I’ve got … my office is a mess. I got files of stuff, projects I’m working on and everything and so why different ideas keep coming to my mind all the time.
Brad K:
So I find out things even about … I felt pretty good about myself, but I found out more about why I was the way I was and I can understand why I did some things that I wasn’t always proud of or some things I was really proud of, but just a lot of things made a lot of sense. And like said I, it even made me appreciate and understand my wife more and helped our relationship in many ways.
Warwick F:
Absolutely. Well in conclusion, I’d like all the listeners to go to maxqperformance.com, take the assessment. I think the advice Brad says of having somebody else take it is great counsel because in the Crucible Leadership world, the foundation for leading a life of significance, a life on purpose and helping others is understanding your design, understanding your hardwired design, to use Brad’s term. If you don’t understand your design, then it’s really extremely difficult, if not impossible, to lead a fulfilling life, a life on purpose, a life of significance.
Warwick F:
So it’s incredibly important and so what Brad is doing is providing a tremendous service to people so it’s not limiting. I believe that if you understand how you’re wired, yes, maybe there are some things you weren’t designed to do, but it frees you up to do things maybe you never thought possible. So I feel it’s actually opens a whole huge window into the world so I’d encourage everybody to go to maxqperformance.com and understand how they’re hardwired.
Gary S:
Brad, thanks for spending time with us and a spirited, insightful conversation. Much appreciated. And listeners, hopefully you’ve learned some things here today about not just a crucible moment, but how you in coming back from that crucible moment and understanding how you’re wired, understanding how you’re designed, that is the trip wire for launching yourself in to that life of significance.
Gary S:
We love to hear your feedback here at Crucible Leadership. Please go to crucibleleadership.com. There’s a contact form there. You can let us know what you thought of this conversation. You can tell us your own crucible stories so that we can begin a dialogue, so that we can continue to help you along the path of you coming back, moving beyond your crucible.
Gary S:
If you’d like to engage with us on social media, you can come to Facebook and you can find us at Crucible Leadership. You can also find Warwick on LinkedIn at Warwick Fairfax. That’s with the silent W in the middle. W-A-R-W-I-C-K Fairfax, and until the next time we’re here together, thank you for listening to Beyond the Crucible.
Gary S:
If you like what you hear, you can click subscribe on whatever app you’re doing right now. You’ll never miss an episode. If you really like what you hear, share it on social media. Share it with your friends. Let other people what’s going on. These kinds of conversations like we had today between Warwick and Brad are the kinds of conversations we want to bring every week because our goal is to, yes, focus on crucible experiences. Focus on those painful moments, but not as an end in and of itself. We want to focus on those moments to help you realize, to help your friends realize, that crucible moments are painful. They are difficult. They can stop you, but it’s not the end of your story. It is in fact, if you embrace them and learn from them, the beginning of your story, because it’s a new chapter in your life that can be the best chapter yet because it leads in the end to a life of significance. Thanks again for spending time with us today.
We live in uncertain times. We currently live in a world where the coronavirus has spread across the globe. In many countries and in much of the U.S. we have been advised to take refuge in our homes. Restaurants are not open, many stores have closed. Many businesses have laid off workers. We fear getting sick. We fear losing our job and not having the means to support ourselves. Even if we are in reasonably good health, that is not a guarantee that we won’t get sick.
I am reminded of what Franklin Roosevelt said in his first inaugural address in 1933 at the height of the Great Depression:
“So, first of all, let me assert my firm belief that the only thing we have to fear is…fear itself — nameless, unreasoning, unjustified terror which paralyzes needed efforts to convert retreat into advance.”
That is not quite the case in what we are going through with the coronavirus pandemic. This virus poses a real threat, particularly to the elderly and those with preexisting medical conditions; and it poses a real threat to the economies of many nations.
But the fear of the unknown greatly amplifies the fears we have. Will I get sick? If I do get sick will I have mild or major symptoms? Will I have a job? How long will this last?
Those of us with fertile imaginations can greatly amplify our emotional and spiritual distress in what are trying times. True confession: I do have a vivid imagination, which helps in my role as a reflective adviser and thinker and does help with strategic planning. I am also by nature a cautious person. I don’t go bungee jumping or parachute diving. Before I do anything, I typically think very carefully. But in the current situation we are living in, these qualities are not always that helpful.
So, left to my own devices, I could easily let my imagination run wild and think of all sorts of worst-case scenarios, or perhaps even worse than worst case…
How do we stop being paralyzed by fear? Of course, we should take adequate precautions. We should shelter at home, minimize external contacts, wash our hands often, don’t touch our faces. We should do what we need to do, listening to the advice of the appropriate health and governmental authorities.
Even then, the fear of the unknown is so hard to deal with.
So here are some thoughts on trying to fight the fear of the unknown, replacing fear with hope. I say fight, because it is a daily battle; to not let our fear win.
1. Reflection
Sometimes reflecting on the sayings of people we most admire can help ground us in our inner beliefs and values. Here are a couple of great quotes on dealing with fear.
“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.” – Nelson Mandela
“Being brave isn’t the absence of fear. Being brave is having that fear but finding a way through it.” – Bear Grylls
These quotes emphasize the thought of not giving into fear, of fighting it, not letting it take hold. How do you this?
2. Mediation and Prayer
To me it starts with grounding ourselves in what we know to be true, our innermost beliefs. I think of these two Scriptures that help me as I meditate and pray:
“I will say of the Lord, ‘He is my refuge and my fortress, my God, in whom I trust.” – Psalm 91:2
“Cast all your anxiety on him because he cares for you.” – 1 Peter 5:7
What these two verses emphasize is that from my perspective, God loves us. He is our refuge and fortress. We can trust him. We can cast all our anxieties on him. For me prayer centers me and calms my spirit.
Think of what you most cherish and hold dear. Meditate on those teachings. It could be from a religious tradition, wise sayings or a favorite book or poem. Something that brings you back to what you believe and a place of calm inner peace.
3. Take a walk in nature
Near where we live in Annapolis Maryland, there is a wonderful nature trail surrounded on two sides by water. It is a beautiful setting. We are currently in Florida in a condo near the beach, so thankfully we still have access to what is now a quiet place. Taking a long walk on the beach, listening to the water, the seagulls and the wind is definitely soothing.
4. Listen to your favorite music
If ever something can soothe your soul it is music, especially music that you love and are familiar with. It is like an old friend. I love all kinds of music: classical, jazz, classic pop (’60s and ’70s), ragtime, worship music. Given the importance of faith to me, listening to worship music that talks of casting out fear and trusting in God certainly helps. But any music that brings a smile to your face and calms your soul is a good thing.
5. Spend time with loved ones
While we are physically isolated from many, we can still spend time with our families. For many, spending this much time with our families may not be normal. Take advantage of this time. Try and play together, laugh together and listen to each other. As a friend of mine said, with our friends and extended family while we may have to be physically distant, we don’t have to be socially distant. We can still call our friends up, or with modern technology we can FaceTime them, or set up Zoom video calls.
6. Don’t put your life on hold
To the degree you can, try not to put your life on hold. Some may not be able to work remotely. However, many can work remotely. While you may not be physically connected to your co-workers, try to carry on as before. You can call them, have video conversations with them. Obsessively thinking about what might happen is not helpful. Get done today what you need to get done.
7. Stay informed, but not too much
It is good to stay informed. Growing up in a newspaper family, my natural mode is to stay informed; to know what is going on. But while this is important; looking up news sites every minute and looking at news channels all day long is not helpful. Tune in from time to time, but not all day.
8. Think of how you can help others
When we take the focus off ourselves and our fears, and think of how we can help others, it does two things. First, by thinking of others and not ourselves, it tends to reduce our fears. Second, it helps others. We might bring food to an elderly neighbor. We might call or have a video chat with a friend or family member, asking them how they are doing and trying to support and encourage them.
We live in uncertain times, where the fear of the unknown is very real. This is a minute-by- minute, hour-by-hour battle. When you start feeling fearful, be pro-active. Don’t wait for the fear to grow, which left to its own devices it tends to. Nip it in the bud. Use whatever go to tools work for you. Take a walk. Listen to your favorite piece of music. Pray and meditate.
While we can’t always control our circumstances, we can control our attitudes and how those circumstances affect us. It is not easy, but the spiritual and emotional battle is one that we can win. In that sense, Franklin Roosevelt was right: “the only thing we have to fear is…fear itself — nameless, unreasoning, unjustified terror.”
Let’s not let fear win.
Reflection
What are the best tools for you to calm and center yourself (mediation and prayer, a walk in nature, listening to music, spending time with those you love)?
What can you do today to move your life forward, at work or at home?
Who can you help or call today that will brighten up their day?
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
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