Have you ever thought your life would be grand if … fill in the blank? Dov Baron helps people move beyond those if-onlys. A best-selling author and one of the nation’s leading authorities on meaning-driven leadership, he speaks no-nonsense truths to empower clients and audiences to live their purpose, share their inner genius and not –as he puts it – disenfranchise the parts of themselves that are critical to leading lives of significance.

“Most people’s pain,” he tells us, “is hidden by our success.” And that hiding place, he explains, is where crucibles often cause the most damage. He knows from experience, having survived a brutal fall while rock climbing that shattered the bones in his face and almost shattered his soul.

To learn more about Dov Baron, visit www.dovbaron.com

Highlights

Transcript

Warwick F:

Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.

Dov B:

If you're living your life in any way, even inside your own head, not necessarily saying it out loud, I'll be happy when. I'll be happy when I find the right partner, I'll be happy when we get married, I'll be happy when we have a kid, I'll be happy when I get a house, when we get a bigger house, when we get a bigger car, when we buy a yacht, when we get another million, another billion. You're never going to get there. It's never going to happen because the problem with it is, and this is the hook, this is the hook, this is the drug, is all those things you're saying I'll be happy when, they all work. That's the hook. They do make you happier, but it's so brief.

Gary S:

Do you identify with that? With the idea that life would be grand if and fill in the blank? If we're honest, most of us would have to say we've been there. Hi, I'm Gary Schneeberger, cohost of the show. Our guest this week, Dov Baron, helps people move beyond the if onlys. A bestselling author and one of the nation's leading authorities on meaning driven leadership, he speaks no nonsense truths to empower clients and audiences to live their purpose, share their inner genius, and not as he puts it, "disenfranchise the parts of themselves that are critical to leading lives of significance." "Most people's pain," he tells us, "is hidden by our success and that hiding place," he says, "is where crucibles often cause the most damage."

Warwick F:

Well, Dov, thanks so much for being here. I love the image you have of the dragon leader, the dragon's lair, the fire that might destroy us, but yet there are things we can learn from it. Just your whole notion of both helping leaders improve their organizations, but helping improve themselves. And we'll get into your book, One Red Thread, where you expound on this a fair bit about purpose and significance and success.

Warwick F:

But before we get into that, I'd love to hear, and obviously we'll get to the physical fall, I mean, some of us have had metaphorical falls, but you've had a big physical one. I'd love to hear a little bit about the background. We've talked off air just, I think you're from UK and you've even spent time in my homeland, Australia, on the other side in Perth. Just tell us just a little bit about Dov Baron and his family growing up and what's the back story behind Dov?

Dov B:

Well, first of all, gentlemen, thank you for having me on. It's a pleasure and an honor, I am grateful to be here and I am appreciative of what you're doing and the work that you're doing. I think it's really important. For those of you who are listening, remember these guys put these shows together, they don't get paid to do this. They're sharing this with you to give you value, so make sure that you do rate, review and subscribe to the show because they're giving you quality information all the time. I'm honored to be here to serve in that capacity.

Dov B:

As a Reader's Digest version of my background, which we could spend a long time on, but we won't, I promise. I was born in Northern England, I've been gone for more than 40 years, so I've been gone much longer than I ever lived there. But I was born in abject poverty, surrounded by crime, violence, addiction, all kinds of traumas that we don't have to get into. I watched people be defeated before they even reached their teens. It was clear to me that these people had already been defeated and were never going to be anything else. It's very interesting because I don't know anybody else who made it out from my neighborhood. But I do know other people who made it out, who I didn't know. For instance, Albert Finney, the famous actor was from where I was from, as was Robert, what was his name, last name? Sorry, just want blank on him. He played Jesus of Nazareth, he made it out. Ben Kingsley and several others who are all from the exact neighborhood I grew up in. I think there's a technical term for it, Shitsville. Yeah, that's the place.

Dov B:

It was a pretty terrible place and pretty oppressive, but I made a decision when I was 14 years old to leave. I had made a commitment and my mum thought it was crazy that I had the idea and I decided I was going to get out. I did. I got out of Salford and particularly the ghetto inside of Salford, which is called Lower Broughton. I made that commitment, nobody thought it was true, I knew it was true. As I got a little bit older, the drinking age in England is 18, which means everybody's in the pub at 15, which I was. So I'd sit around with my mates and I'd say, "I'm out of here, this place sucks." And they'd say, "Yeah, it does." Then one day I came at 20 and said, "I'm out of here." They're like, "Yeah, we are too." "No, no. I got a ticket, I'm going." "What, you going to Spain for a holiday?" "No, no, I'm leaving."

Dov B:

Nobody would believe that and it was interesting because all that yacking about how I was going to leave and they were going to leave suddenly became, "Well, you can't leave. We got Man United and we got Man City, we've got Boddington's Bitter, we got fish and chips, we got your family." "Yeah, and I got to go." So I began to travel. Now, I'd already studied. I studied as a small child. My mother thought I was possessed so she shipped me off to the rabbis because I would say things that were just strange and I began to study Kabbalah. So my travels at 21 was to travel and start studying with all these spiritual masters. I studied Vedanta, which is Hindu philosophy, Buddhism, the Dao, Coptic and Gnostic Christianity, Kabbalah, and all these different religions.

Dov B:

Studied and lived with these masters and then discovered that even though I had great spiritual knowledge and I met people with great spiritual knowledge, they couldn't get their stuff together. So I started studying psychology. I studied Jungian psychology, hence the metaphor of the dragons and I became a Jungian therapist and got really sick of people moaning and complaining, but not doing anything. That wasn't working for me. So I started studying what was called the psychologic of excellence, which today is called leadership. I started studying these people who are enormously successful, and I found many of them were soulless, they were lost. Had all the toys, but were lost. I was already working with people who were in a similar position to what you were in Warwick, back in the day. But I could find that they were lost people.

Dov B:

So I started then studying, putting those things together and in about '83 I stumbled into quantum physics when I was in Melbourne. I lived in Perth, but I was in Melbourne on a trip. Started studying quantum physics and from there I started studying neuroscience and then later wrote a thesis on how they come together; quantum physics, metaphysics, and psychology with neuroscience.

Dov B:

That was the background and my friend just came to me one day, who owned a national menswear company that you may or may not remember, Warwick. It was called Renoir's, do you remember Renoir's menswear clothing? It was a national clothing company, the guy who owned it was a friend of mine. He said, "I want you to come speak to my managers." I said, "About what? I'm not a speaker." And he said, "Anything you want." I went, "Are you crazy?" He goes, "No." I said, "Okay. I don't understand." He said, "But I have one condition." I said, "What's that?" He goes, "You come dressed exactly as you are today."

Dov B:

Now, you should know this 1984 and my hair is below my chest and I had the old Howard Stern hair; the black ringlet curls. That is what my hair's like, it's thick, black, curly hair. I had earrings, but in those days they were big enough to hang parrots off. I was a body builder and when you're a body builder and you're in your early 20s, it's important that everybody knows by looking at you immediately that you're a body builder. So you always wear T-shirts that are too tight and ripped jeans and the designer stubble and all the long hair and all that. But I also used to wear beautiful suits, that's how I met him because he made my suits.

Dov B:

He said, "But I want you to wear this." I said, "But can't I just wear a suit?" And he goes, "Nope, I want you to look like this." I go, "Well, I can put my hair in tail." He goes, "No, I don't want your hair in a ponytail, I want it to look like this." My hair was wild. I turned up that day as he instructed, I put my head in the door and I saw everybody at this long, the old boardroom table. They saw this hippie stick his head through the door and they look at me and they give me what we called in the UK, the F off nod. The F off nod is F off, you're in the wrong room. They give me that look and I just stayed there, waited.

Dov B:

Then they said, "Let's welcome our speaker, Dov," Steve says that. I walk in and jaws hit the deck. I said, "And you'll remember this Warwick. You'll remember this time because the whole issue with how the aboriginal people of Australia were treated was really high level stuff. That was becoming very aware, the white rabbit fence and all that stuff." I said, "Put your hand up if you're a racist." Well, who's going to put their hand up? Nobody, I knew that. I don't remember my speech, but I remember this. I said, "Put your hand up if you're a racist." Nobody put their hand up. I said, "Put your hand up if you would judge somebody by the color of their skin or the way they look in any way, shape or form." Nobody put their hand up.

Dov B:

I said, "You're a bunch of freaking liars. Every single one of you judged me by the way I look. What you don't know, is I'm your customer because the reason I know Steve is you guys make my suits. Yes, I look like this, but I don't always look like this. If I'd have walked in your store, you would have lost a customer. But I walked in when Steve was there and he got a customer." Now, I don't remember anything else I said, but I looked over at Steve and thought, "Oh, my God! I've pooed the bed on this one." He had a smile that was so big, he knew what he was doing. He's far smarter than me.

Dov B:

That was the beginning of my speaking career and it really is what it means to be authentic, is show up as you, with your personal what it is you bring to a situation and call out what is the lie. One of the challenges we have in leadership today, is that nobody calls out the lies. That's what happened. That was the beginning of the career. That's a very long, short version of my story.

Warwick F:

Oh, my gosh! I mean, that is so fascinating. I mean, you know England far better than I do, but I went to college in England. The college I was at, at Oxford Balliol was pretty progressive so it was more diverse than the other colleges, so we had folks from Northern England. It was like, "Do they let people like us in Oxford?" because they were sons of coal miners. I mean, they were Northern Ireland, all the rest of it. Still back then, the classes didn't mix. This is early '80s, which is pretty sad even within an Oxford college and that's a whole nother story. So I'm somewhat familiar with the situation.

Warwick F:

But there's this mentality, at least when I was there, that it was so rigid that if you thought that you could do something better, they'd be like, "So we're not good enough for you? What's the problem?" You're almost discouraged from moving out of whatever situation. But what you did showed so much courage. People were like, "Everybody talks about getting out, but who does it?"

Gary S:

Before we leave this subject, I have to fill in for listeners who are like, "Dov said at the beginning there were several people who he knew left what he called Shitsville, and succeeded. One of them he said was Jesus of Nazareth and he said Robert. I just looked it up, it's Robert Powell. Just so everybody knows.

Dov B:

Robert Powell, yes.

Gary S:

Robert Powell is one of Dov's fellow travelers from his hometown. I just wanted to make sure people knew that.

Dov B:

Robert Powell is a Salford lad who made it out. But he didn't keep his Salford accent, that's for sure.

Warwick F:

Wow, yeah.

Dov B:

But there again, neither did I.

Warwick F:

Well, you've obviously been a lot of different places, but. I love what you do with One Red Thread and all. Just briefly, because I want to shift into that, you were a successful speaker in leadership and doing well. Then you had this physical fall, which it seems like you were doing well. You were focused on helping leaders. My sense is it shifted your perspective on leadership. So talk about the physical fall and how that shifted your perspective.

Dov B:

June 1990, I was the most successful I'd ever been up until that point. National tour, speaking, TV, radio, newspapers, magazines, all those things. It was pretty great. That moment of thinking, "Oh, my God, I've made it." What a joke, such a clown, I even believed my own press. I came back from a tour, I was exhausted, took a few days off. Went up to a place called Whistler, which you may be familiar with. The Winter Olympics 2010 were there in British Columbia. Had a couple days hanging out. But what people didn't know about me at that time is, aside from doing the things I was doing speaking, I was also a full blown addict. Now when I say addict, I'm not talking about drugs, I'm not talking about alcohol. I'm talking about adrenaline. I was a major adrenaline junkie. I did stupid stuff all the time.

Dov B:

At that time, we'd spent the day, we had a lovely day out by the lake and all of it. Then we came back to a place called Brandywine Falls, which is this magnificent glacial waterfall. It's about 200 feet up, the water comes rushing down the fall off the glacier. In June, you can imagine it's now nice and warm, the glacier's melting, but it's still the end of spring. It's still been pretty wet everywhere. We watch this water come down and there's a view site. I said to my buddy, "Let's see if we can hike down." There's no path and we're not dressed for it. But he's like, "Yeah, okay." So we hike down, we get to the bottom. I said, "Let's see if we can get behind the waterfall." He's like, "What are you talking about?" I go, "There's a gap between where the water comes off the edge and behind there's a wall of rock." He goes, "How wide is it?" I go, "I don't know. Let's see if we can get behind it."

Dov B:

Well, it's about four feet wide. Inappropriately dressed with 70 mile an hour spray coming off that waterfall as it lands. We're climbing over these mossy rocks, we get behind the waterfall, which is filled with negative ions. Negative ions make you feel positive, it charges the body positively. Feels fantastic. When I came out of the other side, I felt like Superman. I felt like I had a big S tattooed on my chest and I could do anything. We were inside going, "Yeah!" If you'd put your hand out, that waterfall pressure would have ripped my arm off, it was that powerful. I said to him when we got on the other side, said to my mate, "Let's not hike back." He goes, "Should we take the elevator?" I'm like, "No. Let's free climb."

Dov B:

Now, you may be a bit nervous about mountain climbing and think that people who mountain climb are crazy. I understand that. But mountain climbers have gear, they have safety lines, they have hooks, they have all those kinds of things. Then you go, "Well, okay. But free climbing is crazy, right?" Well, it's more crazy for sure, but you have chalk, you have the right clothing on. You made sure your site is set, okay? Free climbing while you're soaking wet, with the wrong footwear on and the wrong clothing, that is insane and that's what we began to do. At 120 feet, I reached for a rock and that rock dislodged a bigger rock that came down and hit me in the face, full force and knocked me right down 120 feet, 12 stories and I landed on boulders below. Not on grass or gravel, but boulders and my head opened up like a coconut. Just split me wide open.

Dov B:

I've had somewhere around 10 or 11 reconstructive surgeries. I can tell you the gory details but you don't need to know that. I did die five times during that process. But I was from Salford, I was a tough lad, I was a boxer, I'd been a martial artist. I was a trainer of leaders. You can't tell me, man. I'm coming back. People would say to me, "How you doing?" With my jaw wired closed, I'd say, "I'm coming back. I'm great, I'm coming back." It was a lie, it was a lie because when I was in the quietness of my own time, I was deeply, darkly depressed and I felt like my life was over.

Dov B:

That went on for a long time. I'd go out with my mates and nothing would be funny. And I'm a funny guy and I hang out with funny guys. Nothing would be funny. I'd just think, "My life is over." Then one night my mates took me out, the lads, and I had a great night and I laughed for the first time. I thought, "Oh, my God! I am coming back, this is great!" I was in just a fantastic mood and I came home, all the lads dropped me off. I came home, I opened the back door into my house and I was just feeling so much joy. The light from outside shone across the kitchen floor and across the floor, I could see garbage everywhere. There were meat wrappers and coffee grinds and kitty litter, and empty cans and it smelled horrible. I went from being in pure joy to being in pure rage. I knew exactly who the culprit was and I was going to find the culprit and I felt like killing the culprit. That rage was so fierce.

Dov B:

When I go into the living room, there was the culprit curled up all cozy on the couch, comfy. I put my hand up like this to strike and about halfway down, that's not who I am. I'm not a violent person, even though I've been trained in those things. It's not my nature. I stopped and put my arms down instead and scooped up the cat into my arms and the cat was cold and the cat was dead. I fell onto my knees and began to first cry, but then sob. Just ah huh ah. It was a couple of minutes and realized I'm not crying for the cat. It was the first time I'd given myself permission to feel the grief of who I had been was dead.

Dov B:

I spent a couple of hours on that floor crying. I realized I had three paths that were in front of me. The one I'd been trying to be on, which was I'm coming back. Well, I got news for you, nothing in life goes backwards. This wasn't going to work and I knew it in that moment. The second path was the most seductive of all the paths and that was stay right there. To remain a victim, to have this great story. I gave it everything and the gods were against me, fate was against me. It's not my fault, I'm a victim. The third option was to find out why I'm here. What is the purpose of my life?

Dov B:

Now, if you'd have asked me was my life on purpose the day before I fell, an hour, five minutes before I fell, I would have said yes. But I'd never really looked into that and that was the moment when I had to start looking for my red thread. To find out what was that fire within my belly that I needed to serve in the world. That was the transformation.

Dov B:

When people say, "Did the fall change your life," they think it must have. But it didn't. That's not what changes your life. It's not that moment when the thing happens, it's the moment when everything seems to go back to normal. Remember, I went out with the lads, I had a good laugh. It was that moment I could come back, I could be normal. It's that moment when you have a choice. There's the pivotal moment, which is the fall, but there's the choice moment where everything can go back to normal and you go, "No, enough. Something else has to happen." That was the transformational moment.

Gary S:

What I love about that story, Dov, and we see this a lot with guests on this show, is that your crucible happens and you don't bounce back immediately. You don't bounce back in a day, or a week, or a month and that's Warwick's story too. It took time. It can take time and it's okay, listener, for it to take time for you to learn the lessons of your crucible and come back. It took Dov time, you certainly know it's taken Warwick time to come back. But it's important, right? It's critical. Had you jumped too quickly, you wouldn't have learned.

Dov B:

You've got to give yourself that time. You're absolutely right. You've got to give yourself that time. But I want to push back a little bit and just say you're not coming back, you're coming forward. You can't come back. Listen, I want you to get this. The crucible that happened in your life wasn't a mistake. Now, believe me, if somebody had said to me, "Oh, this is all for the good and it's all going to work out great now," I'd have punched them in the throat. That's just a stupid thing to say to somebody who's going through a lot of pain.

Dov B:

The truth is, that will be true maybe two years from the moment of it happening. But not in the moment, because in the moment it's hell. There's no doubt about that. But there is no back, there's only forward or stagnation. Stagnation is the commitment to oh, I'm a victim of. But the commitment moving forward is to say what is this? I believe, this is my truth, it's not the truth, these events happen to wake us up from something and to wake us up to something. From something you've been and to something that's always been within you, but you've never allowed out.

Warwick F:

You talk about significance and success and obviously you want to empower and help those that you speak to, those who you work with and consult and coach to be successful. But yet, you want them to have purpose. I think you put it, true purpose. Talk about why that success is fine, but success in of itself is not satisfying. I think you have a chapter that talks about what's missing, I'll be happy when. Talk about that whole concept of it's not just success. It's success and.

Dov B:

To do that we have to start by addressing the mis-concept, the mass hypnosis. And the mass hypnosis is of this idea around individualism and capitalism. I'm pretty obviously an individualist and I'm obviously a capitalist, but not without compassion, not without consciousness. Not at all. What does that mean in this context?

Dov B:

It means that if you're living your life in any way, even inside your own head, not necessarily saying it out loud, I'll be happy when. I'll be happy when I find the right partner, I'll be happy when we get married, I'll be happy when we have a kid, I'll be happy when I get a house, when we get a bigger house, when we get a bigger car, when we buy a yacht, when we get another million, another billion. You're never going to get there. It's never going to happen because the problem with it is, and this is the hook, this is the hook, this is the drug, is all those things you're saying I'll be happy when, they all work. That's the hook. They do make you happier, but it's so brief.

Dov B:

You shoot the mainline of heroin, which is a million in the bank, and it's like, "Wow!" and you're excited and maybe even excited for a month because it's your first million. But you go, "Yeah," and then it starts to wear off and you go, "Oh, clearly what I need is five million," but now it only lasts two weeks. Before you know where you're at, it's fleeting all of it, fleeting. What are you looking for? What you're looking for is you're looking for an external reference point of your own joy. It doesn't exist externally, it exists internally. That's not some psychological babble or pop psych, we're talking about real stuff. You got to look at what is it in me, what is it I'm actually looking for?

Dov B:

I'm going to give you, the listener, right now the clue. Because I said away from and towards. You wake from, you wake up towards. What you're waking up from is that you've been running away from your pain. Let me give it to you straight, most people's pain is hidden by their success. We use success to hide our pain and we hide our pain behind our ego, which is our identity. So we never get to the pain, we never get to the purpose because we're pursuing externalized success. If you don't stop and go, "Hold on a second..." Here's the question. I'm going to give you the question right now so you can have the answer. Ask yourself this question. It's a very simple question, but the answer will take some time, it will take some commitment. That is: what is it that I needed when I was a child that I couldn't get or couldn't get enough of?

Dov B:

Now, listen to what I said. As I told you, I work with very high level, multi-generational families of wealth and it's the same question I ask them. What is it you needed that you couldn't get or you couldn't get enough of when you were a child? You go, "Well, I had everything. My dad put me in a private school." But is that what you needed? One of the guys I worked with, he said, "Well, I guess, okay, in that case, I guess I needed a connection with my dad." I said, "Okay, good. That's fine." And he said, "No, no. Hold on a second," because he wants to protect his ego. He goes, "I had that." I said, "Oh, did you?" I go, "Yeah." I go, "How did you get it?" He goes, "Fishing. My dad and I would go fishing."

Dov B:

I go, "Great. When you'd go fishing, would you connect at all?" He goes, "No, not really, but we were just together and that was great." "All right, that's fine. Can I ask you how many times that happened?" He said, "Sure." Said, "How many?" "Two, it happened twice." "Do you think you might have needed a little more of that?" He goes, "Yeah." I said, "Tell me your life hasn't been about trying to get connection with people who don't want to connect with you." The guy starts to bawl. He goes, "That's my first two marriages. That's my first two marriages, trying to connect with women who don't want to connect with me." I said, "Yeah, it's not gender specific. It's what you needed. So you need to serve the world in some way through serving a connection." Now that's vague and we have to drill down and that's when we get into the really powerful work.

Warwick F:

I feel like as you're helping leaders understand this, it must be revolutionary. Because so often we try to find love and fulfillment in all the wrong places. Sounds like a country music song or something. It's just-

Dov B:

A ding, ding, ding, ding, ding, ding, ding, ding.

Warwick F:

And you just see it and it's like, "Here we go. The fast cars and the jets and the house in Monte Carlo and whatever else." It's just tough to be happy. You pretend to be happy because you look a bit of an idiot if you're miserable and showed people. But you're just helping-

Dov B:

But it's Instagram happy.

Warwick F:

Right, right. That's such a good phrase.

Dov B:

It's Instagram happy. It's a picture of you on a private jet with three girls who've got pushup bras on, while you're getting out of a Bentley you rented. Come on. This is the problem, this is what I'm saying, is it's a mass hypnosis. I understand it because I teach the psychology of marketing. I get it, if you're 20 years old and you're seeing that, you want it. Of course, you do. Who doesn't want to be surrounded by three girls in pushup bras on a private jet or anywhere? Yeah, of course, I'm 20. Of course, I want that. But it's not going to make you have joy, it's going to give you happiness. Happiness is temporary.

Warwick F:

Exactly.

Dov B:

Joy is a state of being. It's not externally referenced. Self-esteem is externally referenced, that's where I lived before I fell. It was self-esteem, it's externally referenced. Self-worth is internally referenced. Who I am doesn't change by whether you like what I have to say or not. I've probably offended a few people as we've talked today, may have pissed a few people off. That's okay. My job is not to build a wide fence for you to stand on with me in the middle of something. My job is to get you off the fence. Either you're on this journey towards your purpose and serving in the world from your heart and your soul, or you're not. And if you're not, that's okay, you're not on my team. That's all right. I don't dislike you, I don't think you're wrong. You can be whatever you want, but I know who I serve and you've got to decide that for yourself too. You can do that incredibly lovingly, but incredibly firmly. People don't understand it. They go, "I'm either loving and I'm wishy-washy, or I'm firm and I'm an asshole." No, it doesn't have to be that.

Warwick F:

Wow! I mean, I feel like there's so many things to say, even from my faith perspective, it talks about telling the truth in love. I feel like that is what you try to do. You're speaking truth in service of friends, neighbors, clients who you speak to. It's all those stories about the guy that said, "Yes, I had this human connection with my dad one time or something." I mean, there's this longing for connection and as we find that, who we are, our inner truth, and use that in service of others, at least in my experience, that's where joy and fulfillment come from.

Warwick F:

In my own world, in this podcast we've probably interviewed 70 plus guests. When I have a guest, some are prominent, some are not prominent and when they say, "You know what, I felt like I could be vulnerable and share my story and my truth and it felt like a safe place," I mean, that means everything to me. That gives me joy. I mean, I said to my publisher, which sounds a bit strange, who fortunately gets my wavelength, I'm doing my level best to sell as many books as I can because I believe you either do it well or don't do it at all. But my issue is not whether it sells one book or 10,000 or what have you, I just want to be faithful to what I feel like I've been called to and I think from your perspective, serve others.

Warwick F:

If I'm serving others, then that's a win. The numbers will take care of themselves. I mean, I've got a fantastic team in every aspect, but I mean, everybody wants joy and fulfillment. I think you talk about this in your book in terms of eulogy, when all's said and done, who wants to have a eulogy that says, "Joe, Mary, they were billionaire, they founded all this, they broke all these records." Really? They want to feel like their kids, their loved ones and their friends were proud of them. They want to feel like people say, "You know what, they made the world a better place. People loved who they were." Maybe nobody's ever heard of them, but you know what I'm saying?

Dov B:

I do, absolutely.

Warwick F:

You talk about this in your book. I feel like people need to understand, especially successful people because it's really tough. You've got all sorts of people telling you, as I did at one point in my life, "Oh, you're wonderful, you're amazing." All to curry favor and pretty soon you-

Dov B:

They all arrive with a smoke machine and direct it up your skirt.

Warwick F:

Even if you see it the first time, after about a couple hours it tends to break you down. There's only so much praise that we can withstand. Your cynicism meter starts getting eroded by the praise and the adulation. As they often say, praise is a pretty tough thing to withstand. But you're really fighting for people's inner soul. In fact, you talk about the soul in your book, I noticed. I think towards the end. It says, here we go, "My belief, not necessarily the truth, is that the reason we go into leadership is to reconcile our soul." That's an incredible phrase.

Warwick F:

Sorry, meandering a bit here, but does that make sense? You're fighting for people's inner truth and joy and fulfillment in the right places. Talk about how does the soul weave itself in there, into what you're talking about?

Dov B:

By the way, I want to thank you for asking these questions and these are for you as you listen to this, you want to recognize that even the questions that Warwick is asking me, maybe ask yourself. Because this is not for our entertainment, this is in service of you. Don't be passive in this, make sure that there's an activity in it.

Dov B:

For me, my talking of the soul, again, as I said in the book, it's not the truth, it's my truth. Speaking of the soul is not in the context of anything to do with any religion, although you can put it in that if you want, it's in the context of a spirituality of something that is beyond me as in the ego, mind or beyond me as in the body. What that is, is again, my truth, not the truth, you arrive here on the planet, you are not broken. You are massively brilliant in all kinds of ways that may not fit into the categories by which they determine genius or brilliance. But everybody has their own gifts. This is my psychology background, however, the desire to fit in, the desire to belong is so powerful that we trade our soul in order to get acceptance. We trade our authenticity, our sense of truth for the approval of those we need to survive.

Dov B:

I mean, think about a bird, think about a giraffe, think about any other animal. It comes out and it can pretty much take care of itself pretty fast. And oftentimes if it can't, its dad will eat it or its mother will bugger off and you're all on your own. We, as humans, we're pretty useless. We're pretty useless for a long time. For a long, long time we can't take care of ourselves. How do you mitigate that as a being? You look to those who are more powerful than you and that is the god and goddess of your life in a traditional family, which is mom and dad. They know why the grass is green, why the sky is blue. They know what time you should get up even though you're still tired. They know what time you should go to bed even though you're wide awake. They know when you should eat even though you're not hungry and they know when you should stop eating even though you are hungry. They have all the power.

Dov B:

So you learn pretty fast, if I want to survive I've got to get along with these people. As part of that survival, part of your limbic system of your brain, it's saying, "Take care of that." What that means is they're that powerful, they must be perfect. From there you get what's called defective premise. Defective premise means this psychologically, it means this: if they don't love me in the way that I need to be loved and they're perfect, there must be something defective in me. You begin to disenfranchise parts of yourself. You begin to disenfranchise your soul. Maybe you grow up in an academic family so you disenfranchise your creativity. Maybe you grow up in an artistic or creative family and you disenfranchise your academic pull. Maybe you are liberal in a conservative family and so you begin to disenfranchise that part of yourself, or vice versa. You begin to disenfranchise the parts of yourself.

Dov B:

So when I come together with these people who are enormously successful, I will say to them, "Listen, here's what I want you to know, I don't have a billion dollars, you do. That's great. So why am I here? I'm not here to help you make more money, right?" And they go, "No." "Good, let's get that established because you are going to start pulling that up." "Well, you haven't told me any business strategy. I'm not here for that. What I intend to tell you is this, what we're going to do will increase your business. How do I know? Because it's never not done that. But that's never the outset. The outset is to bring home the disenfranchised parts of your soul. This is important, your success is a result of laser beam, targeted focus. It's amazing what you've done to reach the level of success you have achieved is awe inspiring and most people would go, 'Wow! I don't know how you do it.' I'm earnestly in respect of that and honor that.

Dov B:

"You had to be laser beam focused, which means that maybe family issues and family events went by the side and other things didn't get the care that they needed, but you got to that and you achieved it. That's success. But fulfillment and purpose isn't laser focused, it's microscopically focused." They go, "What do you mean?" "If you look down a microscope at a drop of water, you suddenly see an entire universe open up inside that microscope. We're looking down and in, not out." They go, "Well, will I lose my laser beam focus?" And the answer is yes, for a short period because you're focused. But what happens is, that microscopic focus feeds the laser focus. But now you're being driven to that same level of success, with that same level of determination, but from a place of fulfilling your soul, serving others, making a unique difference in the world that only you can do. I can't make the difference Gary can make, I can't make the difference Warwick can make. Everyone of us has our own unique gift to bring.

Warwick F:

I almost feel like you help people's souls be fulfilled, but almost a sense you're a liberator of souls. You help unearth-

Dov B:

It's not a word I can use. Gary will get up from marketing. Ooh, another ooh. Oh, he's going to come over and rub my crystals, I can feel it. Are you rubbing your crystals, or is it just the way you're sitting? That's not who I am, but it is deeply spiritual. But as you can get from my personality, there's nothing whoo whoo about me. But spiritual and whoo whoo don't have to be the same. You've probably put them in the same category, but they're not. Spiritual really is connecting to your soul to have action in the world.

Gary S:

I like what you said, Dov, when you went through the several ways in which we disenfranchise parts of ourselves. Because here's why I think that's important to listeners of this podcast in particular. This is called Beyond the Crucible, we talk about crucible experiences and what you can learn from them. How you can not bounce back from them, but bounce forward from them. Change the trajectory of your life in a good way. Disenfranchising parts of yourself is a way to self-crucible-ize yourself, isn't it?

Dov B:

Absolutely, absolutely and this is why people are shocked to say, "I haven't gone through a crucible moment. I haven't, Dov. I've got a billion dollars, I've got a big house, I've got a yacht in Monte Carlo, I bought the wife a new set of hoo haws. I've got myself a new Rolex, I've got all that stuff. I haven't had a crucible moment." I say, "Really?" And they go, "Yeah." I say, "How many times have you secretly cried even without tears?" It's not an event. In my case, it's certainly an event. In Warwick's case it's an event. And the guy who had a heart attack, maybe it's an event. But it's not and I always say this, "Here's how I will explain it to you. I take a stick of dynamite and I shove it in a rock. I light the dynamite, what happens?" They go, "The rock cracks open." I go, "Great. What happens if I take 30 years and just drop water, one drop at a time every second on that same rock? Does it still not split?" And they go, "Yeah, it does."

Dov B:

It's actually more painful because it's not rapid and the level of tolerance psychologically goes up. This is the problem, human beings are tolerant. One of the great teachings is that we should be tolerant and I always say that's a terrible teaching. Please don't be tolerant. Be compassionate, be caring, be loving, but tolerance is putting up with. Don't be tolerant, I'm not tolerant. I'm compassionate, I'm empathetic, I'm understanding, but I don't want to be tolerant of things that are breaking that rock down that is my soulful foundation.

Dov B:

You're absolutely right, Gary, people are dripping on their own soul and they're creating a crucible in a fractional second over and over and over again. Selling a little shaving of their soul every day. They go, "There was no real event," no, I get it. You've been doing the event, you've been buying into the family mechanism, you've been buying into the family doctrine day after day, week after week, year after year. You're following a family business that is in something that you would have nothing to do with if you were suddenly brought into this, but you feel a responsibility. This is a problem.

Warwick F:

Absolutely.

Dov B:

You're right, absolutely, you're right.

Warwick F:

It reminds me of I think it's Thoreau had this quote and the people leading lives of quiet desperation. That's what some of these folks drip by drip, their soul, their happiness, their joy is eroding even if on the outside they're successful. It's just like drops of acid year after year. I know it sounds a bit whoo whoo, but you're trying to save these people. But in saving them, I agree with you 100%, they will be even more successful and more fulfilled and serve others and have tangible impact in other people's lives. I mean, that stuff is real, what you're doing.

Dov B:

If you're measuring your success by the numbers in a bank account, it's never going to fulfill you. As you mentioned earlier, Warwick, in the book I talk about the eulogy. As you listen to this, I'll tell you the piece in the book. If you've ever been to a funeral, I've been to lots, you know that the person delivering the eulogy, what their job is. It's to dry clean the person who died, to take out all the dirty spots. That's the job of the eulogy.

Dov B:

I can clearly remember going to my friend's dad's funeral. My friend's dad was a, don't know if I can say dick on air, but we'll go with that and maybe you can beep it. But he was just not a good guy, he was a really terrible human being. My friend asked me to come to this funeral, I didn't want to go. But my friend said, "I need your support," so I went. I said, "I'll sit in the back, I'm not sitting in the front." He goes, "Okay." The person in the front gave a eulogy about a story that I'd never heard and it was about how my friend's dad had paid the rent of a neighbor back in the '60s and never asked for the money back, when this person was really desperate. That's a beautiful act. It was the only decent thing he did. He also used to tie my friend to the hot water boiler and whip him with a Hot Wheels track. And he wasn't the only one, he did it to his siblings and he did it to the mother.

Dov B:

This is not a good human being, but everybody's going to remember the story, that's what a eulogy is. It's a dry cleaning of your history. Okay, but here's the thing, as we sat at that funeral, we sat at the back. And the people at the back were my friend, who definitely knew his dad, and me and the way I'd gotten to know him, and other people. I listened to the whispers. What are the whispers? The whispers were that he was an ass, the whispers were that he was mean and that he was cruel and those were the whispers, not the eulogy.

Dov B:

You, as you listen to this, no matter what they get up front and talk about how you started the Dingle Dongle Research Foundation, you got a name of a wing of a hospital after you and you started a foundation for lost dogs, or whatever the heck it is. Great, okay, wonderful. All those things are good, they're not bad, but is that the dry cleaned version? I challenge you in the book and in my work with the people, I challenge them and I say, "Here's the challenge. What are you afraid they'll whisper?" You got to go to that, not just what you want them to say in the eulogy, what are you afraid they'll whisper?

Dov B:

Part of my eulogy, is Dov was a courageous man who lived his life helping others fulfill their soul's purpose. It's not all of it, but it's part of it. But it starts with courageous man. What do you think I'm afraid they'll whisper in the back? Come on, guess.

Gary S:

You said that your friend's dad was a dick. That they say that about you, was that one of the things you fear?

Dov B:

No. The front of mine is that Dov was a courageous man who lived his life blah, blah, blah. My fear is that Dov is a coward. You have to go to the opposite. My ego immediately jumps in and goes, "I'm not a coward. Think about all these crazy stunts I did. That's not cowardly." I go through all these reasons to justify that I'm not a coward. That doesn't work on its own because my ego can justify that I'm not a coward. I went, "I got to test this." So I said, "What if I add an expletive," I won't say what the expletive is, but it's starts with F, ends with I-N-G. Dov was a F-ing coward. Ooh, that punches a little bit. But still my ego can fight and I go, "Okay. I have five grandchildren. What if one of my grandchildren is a little bit older, sits in the back and says that?" Devastating.

Dov B:

Whether it's true or false doesn't matter. It's devastating, so what does that do? The pull forward is the eulogy. I want to be Dov was a courageous man who lived his life serving others in finding their soul's purpose, yes. I want to be that guy, so I'm working towards that everyday. But when I feel lazy, when I feel I've got a lot of great excuses for not doing it, I remember the whispers of my grandchildren and I go, "Get off your ass, Dov, and do what you need to do, even though you're terrified. Even though you don't want to do it. Even though you're feeling lazy. Even though you've got all the justification for not doing it," because I don't want those whispers.

Warwick F:

And you want to live your soul's purpose every day.

Dov B:

All day.

Warwick F:

None of us are perfect. I mean, I have days in which I'm not my best self and say, "Okay, that wasn't a great day. I can do better." You do better, you apologize, whatever you need to do. We're going to have moments where we don't live up to the highest ideals of our soul's purpose, but day in, day out, overall, is that the norm of your life or is it a bit like your friend's dad? It was one kind act amidst a sea of a million torments and tortures of others. That's really the key, right? Is in sum total, I had a few days when I wasn't at my best self, or maybe a few months, whatever. In total, on average, day in, day out, in your case, I did live a courageous life in service of others.

Warwick F:

At that point, from my faith perspective, there's a scripture that says, "Well done, good and faithful servant," and I'm sure there's echoes of that in other faith traditions. That's what we all want, whatever eternity's going to be.

Dov B:

Yeah and the thing about this that I really want to make clear, in case I haven't, this is really important, this is not about you being perfect. Again, you know as I talked about in the beginning, I studied all these religious philosophies and I'll often meet people of faith, not necessarily Christian, but of whatever faith and I can see their torture. It's clear to me. I go, "It's interesting to me that I can see your torture, yet you talk about being of faith." They go, "Yeah." I say, "Do you know anything about the Bible?" They'll go, "Yeah." I go, "Okay, great. Can I ask you what you know about Moses?" They go, "Not much." "Moshe one of the forefathers of the Jewish faith, do you know that he murdered an Egyptian?" "No." "Yeah, he murdered an Egyptian. He's a murderer. "Pretty good guy, still held high, but he was a murderer.

Dov B:

"What about David? King David, he was the great shepherd. He was anointed by God, what about him? What do you know about him?" "Well, God chose him to be king." "Yeah, but here's the thing you might not know about him. That while he was the king, he saw this really hot chick. Her name was Bathsheba. Man, she had some booty. He was like, 'I'm in there.' But she was married and so what did he do? He sent her husband off to the front lines to get killed so he could get himself some action."

Warwick F:

Exactly.

Dov B:

Oh, apparently he wasn't perfect. Then there's this other bloke, you might have heard of him. What was his name? I think he was Mexican. What was his name? Jesus, yeah, Jesus. Jesus, you might have heard of him. One day he's hanging out in the temple, he's having a chat with people. He's trying to help them and guide them and all the sudden he sees these people ripping people off. They're money changers ripping people off and he loses his rag, he loses his temper, he gets pissed off. He turns over the table and starts whipping them. If Jesus is allowed a temper, if David's allowed to be horny, if Moses is allowed murder, the fact that you were not so great today is going to be okay, I promise you.

Dov B:

The only thing to do is to course correct. It's not to stay on that path, it's to course correct. I don't say that to make light of any of those great stories, I say it because I believe that they're there to teach that lesson. While you're in the flesh, you have an ego. While you have an ego, you will fail. That's okay, course correct. It's not about perfect.

Gary S:

That sound that you just heard, listener, wasn't just another well delivered point by Dov, but it was also the captain turning on the fasten seatbelt sign, saying that the time is approaching, it's not here yet, where we need to put this Beyond the Crucible plane on the ground. Before we do that though, Dov, I would be remiss if I did not give you the chance to tell our listeners how they can find out more about you and your services. How can they do that online?

Dov B:

Thank you, very much. I appreciate that entirely, thank you. I'm easy to find, D-O-V, B-A-R-O-N. If you Google that you're only going to find me. And you'll find many thousands of pages, but you can obviously find me at dovbaron.com, D-O-V-B-A-R-O-N dot com. You can also find either my podcast on the usual places that you listen to podcasts. I have the Leadership and Loyalty podcast, which Warwick will be on in I think it's the beginning of 2022. He'll be on there, so that's Leadership and Loyalty. And we also have the Curiosity Bites podcast, which is also you can find on the usual platforms. Of course, I'm on YouTube, there's over a thousand videos on there. Instagram, LinkedIn, Facebook, all those places. I also have an outlet on medium called The Dragon's Den, where you can find my articles. I mean, basically I'm nauseatingly out there if you want to find me, it won't be difficult.

Gary S:

Excellent. Warwick, take the last question or two.

Warwick F:

Yeah. Well, thank you so much, Dov. I love how you're really fighting for people's souls, true selves. There might be leaders, maybe some are successful, maybe some are successful at a smaller level. Maybe in Thoreau's words, they're leading lives of quiet desperation. Maybe they've had a big crucible, maybe it's a series of small ones. What's a word of hope that you would give them where they might be thinking, "This eulogy thing, if I died tomorrow, I'd be a little worried." What's a message of hope you would give for those folks?

Dov B:

It's never too late. It's never too late. The only part of you that says it's too late is ego. It's never too late. What I want you to know is this, as a message to your soul: is who will suffer if you continue to play small? And by small, I don't mean success-wise. Who will suffer if you continue to ignore that deep driving purpose within you? You came into this life for a reason. You did not get your hopes and dreams by accident. They are your soul crying out for expression. When you step into that, when you claim that and you can, that is within you, you have the power within you right now. Even though they, whoever they are saying you can't, there is within you a magnificence so powerful that it can transform not only your life, but the lives of everyone that you touch.

Dov B:

But to do that, you must be willing to abandon that which you're attached to in order to get to what you want. You cannot step into the promised land while holding onto something that will never fulfill you. There is magnificence in you and you deserve to bring it to the world. The world needs you because as I said earlier, I cannot deliver Gary's message. I cannot deliver Warwick's message. No one else is you, you are uniquely made by the creative force of the universe, whatever you want to call it, to deliver your message. You can only do that if you tap into your soul's purpose. Then you will have more success than you've ever dreamed, but you'll have so much fulfillment, so much love, and you'll have joy. Not just happiness, not transitory, but true joy. And that is worth dying for.

Gary S:

I have been in the communications business long enough to know when the last word on a subject has been spoken, and Dov Baron has just spoken it. Listener, you have heard me say when I close out shows a lot, here are three takeaways. If I tried to only give you three takeaways from this incredible episode, we'd be here for an hour of me trying to do that. So here's what I want to do instead. Dov asks some questions in his book that we've been talking about and I want to leave you with those questions that he asks the readers of his book to ponder, so that you can ponder them in the context of this conversation we've just had.

Gary S:

Here are those questions. First question: what exactly is my purpose? Ask yourself that question, explore those answers. Second question: what is that value that I have given or could give to all those around me? What can you give away? How can you live as we've talked about here, in service to others? The third question: what is that thing everyone else sees in me, that I can't? Could be a very positive thing, could be those whispers at the back of the eulogy that Dov talked about. What are those things? Explore some of that. Take some learnings from that. And the fourth question from the book is: what is my own genius blind spot and what has it cost me? We could do an entire series on this podcast on that subject.

Gary S:

But as for now, plane's on the ground, we're getting our bags out of the overhead compartments and it's time to go. Thank you for spending this time with us and until we're together the next time, please remember this that came through loud and clear in this episode of Beyond the Crucible. Your crucible experiences, we know are painful. Our crucible experiences have been painful, sometimes in Dov's case, very physically painful. In Warwick's case, emotionally painful. But here's the good news: it's not the end of your story. It is in fact, if you learn the lessons of that crucible, if you apply those lessons, those learnings and they lead you to move in a different direction in your life, move beyond as the title of this show is, beyond your crucible, it's not the end of your story. In fact, it's the beginning of a brand new story which can be the best story of your life because where that story takes you is to a life of significance.

As we wrap up six weeks of exploring what resilience is and how to build it, BEYOND THE CRUCIBLE host Warwick Fairfax and co-host Gary Schneeberger discuss the insights and inspiration offered by guests Stacey Copas, Katie Foulkes, Heather Kampf, Lucy Westlake and Dr. Craig Dowden. Among the wisdom and practical action steps they offered that are discussed in depth here:

To listen to each episode in the series, visit https://beyondthecrucible.com/podcast/

Highlights

Transcript

Warwick F:

Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.

Gary S:

And I'm Gary Schneeberger, co-host of the show, saying hi as we settle in for the final part of our six-part series, Harnessing Resilience. Warwick and I will unpack this week what we found to be the most insightful and inspirational takeaways from the five remarkable guests we've spoken to the last month and a half. So sit back, dial in and learn some best practices in the art and science of moving Beyond your Crucible.

Gary S:

So, you may ask yourself, listener, why did we decide to talk about resilience? One of the things, I said at the outset, in the video version of the show is that without resilience, you really don't have a shot at bouncing back from your crucible. It's so critical to moving beyond your crucible that you can't really talk about crucibles without talking about resilience at some point, unless you want to talk about just staying in your crucibles.

Gary S:

And one of the things, Warwick, and I think this is true, pretty much every guest we've had on the show. We've had more than 75, 70, 75 guests so far. Is it fair to say that every guest has a resilience story or a resilience shading to their story as they move beyond their crucible?

Warwick F:

Yeah, absolutely, Gary. I mean, life is tough and we've had 70 plus guests with every kind of crucible from physical to abuse, to business failure. And really, we often talk a lot in Crucible Leadership that when you go through a crucible setback and failure that can be devastating and painful, typically is, is you have a choice to make. "Am I going to just hide under the covers and just give up for the rest of my life, 20, 30, 50 years? Or am I going to choose to persevere and really try to bounce back?"

Warwick F:

That requires a huge amount of resilience to decide to not give up on life and move forward in any direction. It's life is tough and so with that resilience, you'd probably stay under the covers and you don't make the choice to try to bounce back and moved beyond your crucible. Without resilience, you're not living beyond your crucible at all. You're stuck.

Gary S:

Right. And that's, we talk a lot at the start of the show sometimes about the reason why we talk about crucibles. We don't talk about them I say, so that we can build a virtual campfire and sit around and swap war stories and feel bad. We talk about it to offer hope and healing. And helping people understand how individuals have harnessed resilience in their lives in their crucibles. And also what the science says about it, I think has offered a great perspective.

Gary S:

Where some of this stuff comes from, listener, where you'll be able to revisit some of what we're going to talk about here is there's a blog that is live now on the Crucible Leadership website. The blog is titled, What Resilience Looks Like and How to Build It. That blog is at Crucible Leadership.com right now. And you'll see you'll be able to read some more about some of the things that we're going to talk about.

Gary S:

But what we had is we were coming to, and I wrote that blog because Warwick work is way too busy right now, readying the release of his book, Crucible Leadership, Embrace Your Trials to Lead a Life of Significance, which is out on October 19. So, I stepped in. I was honored to write the blog about kind of what we've been talking about on the podcast.

Gary S:

And one of the things that we did is we surveyed. There's more than five hours of content in the first five episodes. This is the sixth episode as I said. In that five hours of content, there was all kinds of insightful things said about what it takes to harness resilience. We tried to pull one or two things from each guest and really shine a spotlight on that because we think those are the key learnings of what this series has brought to the table.

Gary S:

So, we will start with Stacey Copas. Stacey Copas was our first guest, Week 1. And Stacey, you may remember was injured in a diving accident when she was 12 and that diving accident left her a quadriplegic. She described what followed as not being pretty. She lived life aimlessly. She lived life hopelessly. She lived life listlessly. She had some drug issues. She had some depression. She just wasn't really, in her teen years, life didn't hold much hope for Stacey Copas. She was caught up in the what ifs and the why mes of what her crucible did.

Gary S:

And then one day, she decided she couldn't feel bad about something she was grateful for and she began to view her accident as a gift. And one of the things she said, and I'd love to get your reaction to this, Warwick. One of the things she said in our episode, when she talked about resilience was this: Resilience is a skill that can be learned just like building muscle in the gym. How do you react to that?

Warwick F:

I mean, that's just, it's so true. I think so much of leadership and life is sort of the inner game, is the inner qualities of being resilient of watching your mindset and the way you think, it's so critical. So, with Stacey, she had to reframe what she went through. A lot of it was, she's an Australian.

Gary S:

Two Australians.

Warwick F:

She was diving into an above ground pool.

Gary S:

And there's two Australians in this series, by the way.

Warwick F:

Yeah, I mean-

Gary S:

As usual, we're favoring the Aussies.

Warwick F:

Yeah. Who knew? I wonder why that happens. But yeah, I mean, what's interesting is her mum told her, "Stacey, don't dive into that pool. It's an above ground pool." And like a lot of kids, just ignored her parents, so she had to live with the fact that it was her fault. She was in a wheelchair because of her own mistake in her youth. Now, it's easy to say, "Oh, she's just 12." But she had a hard time letting that go. So, she had to get to the point where rather than, "I'm an idiot, why did I do that? Why me?" And get to the point where she got to "How can I use what I went through in service of others."

Warwick F:

And she now is a resilience coach and author/speaker. But when she said that she viewed what she went through as a gift, I mean, that's astonishing statement of you being paralyzed/quadriplegic as a gift? And you might say, "I can't. That makes no sense. That's abhorrent, that's wrong." But I think it's a mindset is this gives her a platform to help others. And so, I mean, it's funny, we just chatted later with Craig Dowden that we'll get to, he talked about that whole reframing and why that's so important.

Warwick F:

But she is such a stunning example of reframing what she went through to help her think of it differently and serve others. And so, it's that reframing and that mental gymnastics, in the literal sense of that word, that has enabled her to be resilient. It's that mindset shift in Stacey that is the key to her resilience. And so that she could stop with the destructive behaviors, and move in a new direction. It's just astonishing what she's done, and how she views what she's doing now and the change.

Gary S:

And it's interesting, there's something else that she said that dovetails or is sort of an on-ramp into this part of what she said, because when she said, her accident and the injury that came with it was a gift, she's not talking about being paralyzed was a gift. She's not saying that and we've had other guests who've talked about those things about how their physical disabilities, what they've gone through, their physical ailments, accidents, traumas and tragedies, they've talked about them as gifts. They're not talking about the physical ramifications.

Gary S:

What Stacey said it wasn't because the accident left her paralyzed that led her to view it as a gift. It's that the accident presented her with opportunities she almost certainly would not have had without her injury. And I think that without doing deep dive research on it right now, I think that's probably true for all the guests we had, who when they talk about their crucibles, they see something in them where they learn something. And I know that's true, Warwick, for your own crucible.

Warwick F:

Yeah, I mean, I was just thinking that as you were saying that. There's no question. I mean, I've had to do plenty of soul searching listening to these guests in my own life and just the concept of a gift. I mean, what I went through losing 150-year-old $2 billion company, after a $2 billion takeover, to view that, I almost listening to folks like Stacey say, "Well, in some ways, it was a gift. In some ways, it was a blessing." Was it painful when, would I rather have not gone through that pain? Of course. Nobody wants to go through their crucible pain, but yet, it gave me a platform to talk about and identify and empathize with other people about setbacks and failures and they're painful.

Warwick F:

And try to help others get beyond them and lead productive lives, lives of significance as we call them. Lives on purpose dedicated to serving others. Well, what I do now in my book that comes out October, none of that would have happened without the pain of the crucible. So amidst the pain, there was a blessing and a gift there, which I don't know. Before this series, would I've quite used those words? I don't know, but it's making me think a lot about it now. So, I mean, it's true.

Gary S:

And that's a big statement to make about the series that we're concluding here. You've been the host of all 85 episodes that came before and for you to say that listening to the guests and the concentration of having guests talking about resilience and harnessing resilience led to you changing the way you deal with your own crucible or or how you think about your own crucible. I mean, you're the founder of Crucible Leadership does so that that's a pretty good endorsement of the series as a whole, I think.

Warwick F:

Yeah. And I think one of the other things that says is we all want to be lifelong learners. I might have had some Inklings, yeah, some good came out of the takeover, I just don't think I would have said blessing or gifts. So, listening to people in this series, we can learn a lot that helps us in our lives. It's helped, I mean, every single guest we've had has said something that I found profound and it helped me, so there's no question.

Gary S:

Speaking of that, by the way, you are doing a remarkable job at playing me in this thing. I'm doing a terrible job at playing you, I think, but you're doing a remarkable job of playing the co-host here. Because that leads me to we have identified, I said one of the quotes that Stacey said in her episode. And we identified some other things that they said that are really insightful and encouraging and inspiring. And some of them we're going to actually play throughout this episode.

Gary S:

I'm not going to shine a spotlight and say, "We're going to play a clip now on all of them." But based on what you just said, I think it's important, primarily because Stacey didn't actually say what we're about to play. I said it. And the reason that I said it is it was so inspiring and she put it in the form, we have all guests fill out in advance that I just got impatient while we were talking to her, and I blurted it out. But here, we'll play what I said, based on what she said. It's her perspective, my mouth, but listen to this idea of how a crucible, a setback a failure, use it like she says, like a trampoline. Listen to why she says that is the case.

Gary S:

There are a couple of things I love in your book, this I've just decided is the thing I love most about what you write and you say this and listener, get a pen out, get a pencil out, get chalk out, draw it in chocolate on something, but you wrote this. "Another way to visualize this is to think of jumping on a trampoline. The lower down it goes, the higher up you are launched." That is some powerful insight into what resilience really allows you to do.

Gary S:

And that idea that that we were talking about there, Warwick, about your own pain is your own pain, your worst experience is your worst, don't compare, right? The lower down you go that you get to determine that, but you also get to determine as you practice resilience, how high you go. And I think that's the example that both of you set and hopefully, our listeners hear that and draw hope from that.

Gary S:

Is that not one of the most profound things you've heard, simple and profound things you've heard in our time hosting this show?

Warwick F:

Absolutely. Gary, I mean, the idea that the lower down you go, the higher you get launched. I mean, that is positive thinking. And it's just the idea that the depth of your pain can fuel such empathy, passion, and a desire to help others. It's sort of like for every, I mean, I'm not a physicist, but for every action, there's a reaction, so it's almost like for every negative, maybe there can be a positive if you look at it that way.

Warwick F:

And that's just a profound statement and she's living that with her speaking and coaching and really her desire to help other people, other people with injuries. I mean, she's just having an enormous impact on so many people. But it's a stunning thing to say, "The lower down you go the higher you get launched." I mean, yeah, again, that's everybody in this series would win an Olympic gold medal for resilience, but also shifting mindset.

Gary S:

Yeah, for sure.

Warwick F:

I mean, that is just, that is what pretty much all of our guests on the podcast we've ever had, it's yeah. She's an amazing person.

Gary S:

So, I've not told you this, Warwick, I'm going to surprise you right here live. So one of the things I did when we started to talk about doing a series on resilience is I went online and I found the 50 best resilience quotes that are out there. So, as we move from one guest and their insights to another, I'm going to throw out a random quote I pull out of this and just get your reaction to it about resilience.

Gary S:

Here's something that Robert F. Kennedy said about resilience. And I want you to tell our listeners your reaction. Robert F. Kennedy said this, "Only those who dare to fail greatly can ever achieve greatly."

Warwick F:

We've had a number of at least one other person in the series talk about that. I think Lucy Westlake gets into that a bit. But yeah, you've got to be willing to fail. You've got to be willing for that bold achievement. I'm not going to remember the exact quote. But it reminds me of Teddy Roosevelt, that has this famous quote that Brené Brown talks a lot about of talking about the man in the arena that's willing to go out and to dare greatly. I think is his words, it's similar concept. And part of being resilient is being willing to fail, willing to go outside your comfort zone, in a cause of something beyond yourself.

Warwick F:

All of these people that we've had were they believe leaders in history, whether it's Abraham Lincoln or so many others. They were willing to fight for a cause beyond themselves, where failure was a distinct possibility. But in service of humanity and what they thought was worthwhile, they were willing to dare greatly to even fail greatly. And so, that's part of what's needed. It's not for the timid, resilience, but you've got to be willing. If you're not willing to fail, you'll never succeed.

Gary S:

Well said, well said. Our next guest, we'll move on. We'll turn the page to our next guest, who also happens to be our next Australian guest. In the Harnessing Resilience series on Beyond the Crucible. That was Katie Foulkes, and it was interesting you mentioned a few beats back, Warwick. You mentioned something about gold medal winners in Harnessing Resilience. And Katie Foulkes is someone who actually was in the Olympics on two occasions. And the crucible that she explained with us came from, I believe it was her second trip to the Olympics was in Athens, right? Yeah.

Warwick F:

Yep. Yeah, you got them.

Gary S:

In 2004, she was, and help me out with some of the details of this. She was on the rowing team. So, maybe you can tell the story better than me of kind of what happened with Katie Foulkes.

Warwick F:

So, Katie Foulkes was the cox of the Australian rowing crew or rowing team, eight, in the 2004 Olympics, and they made it into the final. They came out of the blocks. They were going super fast. They felt like they really had a shot at medaling. And then about partway through the race, maybe halfway, one of the women in the boat just stopped rowing. And when one person stops rowing and lies down, the person that's next to her behind her, I'm guessing, can't row either, so that takes two out of eight, out of the boat from rowing. And so needless to say, they finished last.

Warwick F:

To stop rowing in the middle of a race was stunning and that the challenge was there was no good explanation. It wasn't equipment failure. It wasn't injury. There was nothing that their public relations team could say, "Oh, it was unfortunate, but..." There's no easy "but." And so, it is not something that Katie could really talk about because it's not her story to get into why this other woman in the boat stopped rowing, so.

Gary S:

And it's important to say, let me stop here just for a second. It's important to say before you go on to say that the crucible for her wasn't losing the race, right? That's fair to say.

Warwick F:

Right. Totally.

Gary S:

The crucible, what she went through, the difficult thing that she went through was not that they didn't win Olympic gold. What was the crucible was what, was what?

Warwick F:

It was the condemnation in the Australian press, as I often say.

Gary S:

Good word.

Warwick F:

US press isn't easy, but Australian press is another level, especially when it comes to things like this. Australians love sports. And so, this poor woman she was called all sorts of names in the press, even the then Prime Minister of Australia called that crew and what happened Un-Australian.

Gary S:

Yeah, that's just crazy to me. That's just crazy.

Warwick F:

That's as a bad thing is you can never be called in Australia as Un-Australian, because it's this huge ethos of what it means to be Australian. It was a horrendous crucible and there was no easy way out of that one. There was no easy way to rehabilitate your reputation. Even though Katie did nothing, she was part of that boat that went through this horrendous crucible.

Gary S:

Yeah. And yet, she found a way to do it, because we featured her, not only because we feature on the Harnessing Resilience series, but also because she learned some things in moving through her own crucible that led her to study resilience. That led her to see scientifically, research wise, what does it mean to harness resilience. And for me in this series, her comments were the first real big eye opening moment I had. I was one of those people who thought resilience is a matter of digging down deep inside. The deeper you can dig. Grit it out, tough it out, dig deep, find the answer within.

Gary S:

And what she discovered both what she went through and then what the science backed up is that that's only part of the resilience equation, digging down, digging deep. It's also casting wide. It's going and harnessing the resources you have around you. Here's the quote that she gave us, that's included in the blog that's on crucibleleadership.com.

Katie Foulkes:

Well, I've got these research opportunities. This is really interesting. It's showing me that something like resilience as an example, we simplify, show parallels to my rowing experience here. We simplify these complex events. We tell someone just to be more resilient. We sometimes point the finger at people and say they're not resilient and it was all very simple.

Katie Foulkes:

And as I started doing this research and thinking about my own experiences when I'm resilient to some things, not to others, resilient at some times, not at other times, I was fortunate enough to work with a gentleman called Dr. Michael Cavanagh at Sydney Uni, who had this new definition of resilience, which is really exploring what is, now I'm going to use dorky language for a second, what's in our surrounding systems. What's around us that helps us be resilient? And so the research is showing that if you have accesses to the resources you need to meet the challenge you're facing, you'll be more resilient. It's kind of obvious, right?

Gary S:

That blew me away. What was your reaction when you heard her say that?

Warwick F:

It's okay to ask for help. Asking for help is not a sign of weakness. I would say it's a sign of strength, a sign of courage.

Gary S:

And it's a sign of resilience. It's a sign of harnessing resilience.

Warwick F:

Right, absolutely. It's rare that you will get through a crucible without help. And bouncing back yourself, it's very, very hard. So, she realized it was important for her and for others to get help.

Gary S:

Before we turn the page to the next guest, who's not Australian, this time by the way, the next guest we're going to talk about, let me throw another random resilience quote at you, Warwick. This is from Thomas Edison. And Thomas Edison said this, "Our greatest weakness lies in giving up. The most certain way to succeed is to always try just one more time." What do you think?

Warwick F:

The amazing thing is I feel like many, if not all of them, people in our podcast Resilience series have said that. It's basically, failure is not trying. It's not failure. I mean, Lucy Westlake, Heather Kampf may have indeed mentioned that, too. It's the notion that if you do your level best at something, that's not failing. That, again, is something that I don't know if I heard that or not, but it's such a profound, because then so long as you do your best, that's not failing, you've tried.

Warwick F:

So by reframing, because often the F-word, the failure word makes it go, "I don't want to try because I might fail and that's going to hurt my identity." But if you say it like, "It's not really failing if you've tried your best." "You're entering into the arena," as Robert Kennedy and Teddy Roosevelt said. So, by all means, entering the arena is not failing.

Gary S:

Our next guest that we want to talk about, to me, was they're all remarkable. Her story was most remarkable to me because there was video evidence of it. And that is Heather Kampf.

Gary S:

Heather Kampf was in college. It was in 2008. She was a runner. She was in the big 10 championships running the 600 meters. Six hundred meters is a three-lap race over a 200-meter track. And she was, she had a lot of stuff she told us. She ran two other races that day, so she was kind of holding back in the first two laps, and she was ready to really turn the burners on for the third lap, and she tripped and fell. And she didn't just, as she put it, "It isn't like my hands just touched the track," she fell and skidded across the track.

Gary S:

And we have a clip that we showed with the episode on our social media, you can find it of both Heather talking about that incident and her actually falling and what happened next. And why that was so remarkable is that she got up. The other runners had, what, six, seven body lengths ahead of her. And she ended up in the last 200 meters sprinting and winning her heat.

Gary S:

I mean, what was your reaction when you saw that video? When I showed you that video, when we were thinking of having her on, what did you think?

Warwick F:

I mean, it's amazing. I mean, if anybody's familiar with running, at least in that indoor track, you're running as a pack, in her case with some other women. And I think somebody behind her caught her heel, maybe more than one person, just, it's a tight bunch of people. And she fell flat on the stomach. I mean, she didn't even realize how bad it was until her dad showed her the video. And she got up and somehow came back and won.

Warwick F:

I mean, it's just like out of the movies. I mean, it's like, "How does that happen?" It was remarkable for just whether she had won or not, for her not giving up and says, "Okay, I'm going to try and win this thing," and she did. It was just, that video was stunning. It's like, how can that be possible? How can you do that? It was amazing.

Gary S:

And the thing that she said in the show, I mean, she's very matter-of-fact about it. My favorite part about that interview was that video that we just discussed that you can see in our social media on Facebook at Crucible Leadership and at LinkedIn for Warwick, you can see the video. It's been viewed by tens of millions of people. And when she was talking to us about it, she said something like, "And that video that's been viewed by 6 million people," she didn't even know. That tells you everything that you need to know about the character of Heather Kampf is that she doesn't have a tally board about how many millions of people have watched her remarkable feat.

Gary S:

That's not the thing that's important to her. And nor was just "never give up," the message, even though that's the title on a lot of the videos that you'll find out there on the internet of her race, it will be Never Give Up. She said, "It's never give up and then add to it." And really her add, the learning she draws from that was have a plan. What she said fueled her resilience in that moment where she had a plan for that race and the plan did not include falling and not finishing.

Gary S:

And she talks about how her coach said, "Even if you only get one point, that's one point that helps your team and you get one point, if you finish. You get zero points if you don't." So, she was when she got up, she wasn't never quitting just to never quit, she was never quitting because she wanted her team to win. She wanted as she said later, "Significance is success shared." She wanted significance. She wanted success to be shared with her teammates by going through and winning that race.

Gary S:

And the other thing that she said, that sort of is a great takeaway for a series on Harnessing Resilience was this.

Heather Kampf:

For me, it's like never give up because you never know when your greatest obstacle becomes your greatest opportunity to do things you never imagined you could. Because I would never have pictured that I could have gotten up with a 200 meters to go in a sprint race and win. But that gave me so much confidence going into the Olympic trials that summer and to follow through in the rest of my professional career to believe that I have this gear somewhere within me that I might need at some point again. And it could be another magical moment like that.

Gary S:

I think every guest we've ever had on has had that experience, too.

Warwick F:

I mean, that's so true. Yeah, just I think of my own life and the whole takeover, the greatest obstacle become the greatest opportunity. Yeah. I mean, I've chat to people, today, yesterday. And when I say talk about the losing $2 billion, which is a lot of money even in the US, I'm willing to be vulnerable about it, which I am because it's I want to help people and its vulnerability for a purpose. I'm willing to be open about it and say, "Yep, I screwed up and made some big mistakes." People tend not to talk about failure, business failure in particular, and they don't tend to do it in an open vulnerable way.

Warwick F:

So, that's my specific way of how my greatest obstacle has become my greatest opportunity. It's not like a speech or a message I was looking to have, but whether you think it's God or some sovereign power somewhere, I guess that was the path that's been laid out. And if that can help people then I'm happy to do it, but I wouldn't have had that opportunity without that obstacle. So yeah, I wholeheartedly agree with Heather's viewpoint. It's profound.

Gary S:

And it is. You can almost mash up her comment here with Stacey Copas' first comment that we talked about. And you could say you never know when your greatest obstacle will become your greatest opportunity and your greatest gift. You can mash those things up because it's again, to your point very, very astutely made. It's a mindset shift.

Gary S:

It's the mindset shift to what was I think remarkable about what Heather did in that race was that her mindset shift happened in an instant. A lot of times it takes days, weeks, months, years, decades to get over beyond our crucibles. It took her a few seconds to get over that one crucible, and there's video evidence of it. I think that's what makes it so evocative.

Gary S:

All right. Here's my random quote that I'm going to throw at you before we move on to our next person. You're going to love this one, Warwick because I know you love, you're a big fan of this person. Winston Churchill said this, "If you're going through hell, keep going." What do you think of that?

Warwick F:

Yeah, that's boy, that's pretty amazing. I think of World War II and I guess probably his way of saying, when things are at its darkest, which it was in 1940 for Britain. America hadn't entered the war yet. It was pre-Pearl Harbor. Germany had conquered all of Europe including France. Battle of Britain was happening. They were vying for dominance over the skies. It seemed like invasion of Britain was likely. I guess, maybe he viewed that time it was, almost literal, living hell at the time for Britain. But you keep going, you just don't give up.

Warwick F:

And he gave that, probably, I guess you could say maybe the most famous speech on resilience that any leader has ever given. In which he said, "We will never give up. We will never give up. We will fight them on the landing grounds. We will fight them in the villages, on the streets, in the countryside, in the cities. And even if they would overwhelm us," back when Britain had an empire, "Our Commonwealth countries will come to our rescue."

Warwick F:

And yeah, it was like, talk about power of positive thinking. It's, "We are never giving up no matter what." And that galvanized the whole British people of, "Yeah, we're not giving up," even though life couldn't have looked more dark than it was. So, yeah, it's a great quote. And if he was about, he would win the all-time, potentially all-time, Olympic gold medal for resilience. I mean, Lincoln is up there, definitely. But Lincoln and Churchill, amazing.

Gary S:

Yeah, they were both legendary harnessers of resilience to use the title of our series. Speaking of legendary harnessers of resilience, our next guest, was Lucy Westlake. And for me, Lucy was, and I noticed this when we were doing the videos, snippets of the best bits from the show, is there's just, she's a 17-year-old girl. And she's just so sweet and charming. And Lucy's claim to fame, if you can believe this, listener, is by age 13, she was in the position to have ascended the highest peak in every US state.

Gary S:

So, at age 13, she had done 49 states and she was trying to ascend Denali in Alaska. And that's when her crucible moment hit, and she needed to harness her resilience. What happened there, and it's amazing that at age 13, she spent 20 days, she and her dad trying to find a way up to the top of the mountain. They were up at high camp, she called it and they were trying for 20 days to find a way around this, do that, it was bad weather. Then some things happened with their guides that that that made it impossible to try the ascent.

Gary S:

And it wasn't until 20 days had passed that she decided, she and her dad decided, they weren't going to be able to do it on this attempt, so she wasn't going to hit the peak. But one of the things she said to us in that conversation was at that moment, on like day 19 trying to get up the highest peak, 20-some thousand feet at the top of Denali. Nineteen days of just living through hunger and tiredness and cold, she said, "I wasn't going to go down without a fight."

Gary S:

And I'm thinking, "You've been there for 20 days. I would have said that maybe after a day if I even got there. But I mean, you've already been fighting for a long time." That's the kind of spunk and spirit that she brought to it. And she said this to us, which I'd love to get your take on because it's in the same zip code of what we've been talking about. Lucy said this, "Failure is inevitable. It's how you react to it that matters."

Lucy Westlake:

If someone just quit after the first failure, if they're like, "Oh, that defines me. I'm not good at this sport or at this job or at this role," then you'll really never reach your full potential in that because just like quitting after one failure. Failure is going to happen no matter how good or bad you are. And I think, I mean, I've definitely learned the most when I failed, that's when I reflect the most on it. When I win, I'm just like, "Okay, good job, well done." But when I fail at something, that's really when I look at what I'm doing more closely and can improve based upon those reflections. So, I'd say yeah, failure is a great learning tool.

Warwick F:

It is. I mean, in this case, it wasn't really her fault. They had some guys that were with her that were called away from some other accident, difficult situation they had to deal with. So, it wasn't like she did anything wrong, or lack of planning or lack of, I don't know, quite what. But yet, she still viewed it as a failure. Now for most people, for age 13, not being able to climb all 50 peaks in the US doesn't seem like a big failure, but for her, she's a driven person, I mean, it was devastating.

Warwick F:

She had almost have reached the pinnacle of what she was trying to achieve, literally and figuratively. And yet, she failed. Well, if you're going to go for bold adventures, bold tasks, just go for things that are not easy. I mean, most things worth having are not easy to obtain. Otherwise, you wouldn't value them that much. Yeah, it was disappointing, but she was also not going to give up. She ended up trying again, a lot of years later, and she finally made it. But it's-

Gary S:

Yeah. Four years later, when she was 17, just this past summer, she and her dad scaled Denali, and she did become the youngest female ever to hike all 50 highest peaks in the US.

Warwick F:

But she wasn't going to say, "Okay, I'm not doing that again or it's too hard. And what happens if that happens again. We don't have the right help." And it didn't go perfectly this last time, but they got it done. And she's not afraid of failing. That's one of the big lessons from Lucy Westlake. She is not afraid. She's not afraid to fail. And that just does not hold her back.

Gary S:

She told us, one of the many things she told us that was just wise beyond her years, not to be insulting, but true, she's a 17-year-old young lady. "Failure is a great learning tools," one of the things she said to us. And another thing that she said to us that I think is tied with Stacey Copas talking about the trampoline effect of the crucible, the farther down you go, the higher up you can launch. Lucy said this when you asked her at the very outset of the show.

Gary S:

And it was like it was one of those things we're trying to get warmed up at the start of the show. And you're like, "Hey, Lucy, how would you define resilience?" And this is what she said to you at that time and I think both of our, I don't remember seeing it, but it felt like both of us went, "Wow," or we might have actually said, wow. But she said this to that question, "The best way to build resilience is to try something." I mean, that's a mic drop moment in the pantheon of Harnessing Resilience, isn't it?

Warwick F:

It really is. I mean, I'm a reflective person, so I tend to think, reflect, think, reflect again before doing things. So, I do get things done, but I tend not to, other than when I jokingly say, make $2 billion takeovers. I tend to think very carefully before I do anything, especially now. But just this idea of just trying, of just trying something. Being willing to say yes, she said in another comment. People who succeed, as we keep saying in the series on resilience, they're willing to fail. And being willing to fail means you've got to try things.

Warwick F:

I mean, I think of Thomas Edison, who we mentioned, he tried like a thousand different filaments before he found, I don't know, it was like cotton with I don't know, what some substance on it for the filament for the light bulb. Well, that was probably 999 failures before he reached success. Okay, but we wouldn't have the light bulb if he said if he tried 100 filaments and it's like, "I'm giving up. This is all too hard. Forget about it."

Gary S:

Right. Like Lucy, he did not give up without a fight.

Warwick F:

Indeed, indeed.

Gary S:

I've got one more quote before we move on to our next guest. Here's this quote, "Great leaders keep going. They never give up. Their crucible experiences are never the end of their stories. They learn from and leverage them as opportunities to write a new chapter of their stories." Wait, I didn't say who said that. Who said that is Warwick Fairfax, author of Crucible Leadership: Embrace Your Trials to Lead a Life of Significance. That's so important, right? I say that not jokingly. I say that. You wrote an entire chapter about the importance of resilience and perseverance. So clearly, this is something that you've been thinking on for quite some time.

Warwick F:

Yeah. I mean, it's one of my highest values. It's funny, in the book, I write about a lot of things I'm really poor at, perseverance or resilience. It's actually one of the areas I'm actually okay in. But yeah, I think I used the example of Churchill in that chapter on perseverance and we just talked about World War II. Well, in the 1930s, he was out of power, in part through his own injudicious political statements and actions of anger at his own party.

Warwick F:

So, as Hitler and Nazi Germany was rearming and posing a great threat, a bit like Don Quixote sort of chasing at windmills, he kept saying to the British people and the public, "You got to watch out for Hitler and Nazi Germany, we've got to rearm." And everybody said, "Oh, there's old Winston, warmongerer and what does he know?" And that had to have been frustrating. Did he give up? No. What were the chances of him being Prime Minister at that point? Really slim. He was getting older.

Warwick F:

His party, which probably thought of him as brilliant, but a bit of a pain in the neck, but somehow his time came when it's 1940 and the war is on. Who are you going to call? You're going to call Winston Churchill. But he could have easily given up in the 1930s. "Look, this is all too hard. We're probably going to be conquered by Germany. These other politicians are too stupid to listen to me." He didn't give up. And it would have been easy to back in those days. It was really, really tough. So, just this idea of as you're saying, great leaders, whether it's Lincoln or Churchill-

Gary S:

I didn't say it, you said it. I didn't say it, you said it. You wrote.

Warwick F:

Fair point, as you were reading what I said. But they don't give up. That is one of the hallmarks of great leaders, they are resilient. Think of a great leader. I can't think of any of them that don't have superhuman qualities of resilience, almost, they all do.

Gary S:

And the beautiful part of this conversation now as the captain turns on the fasten seatbelt sign and it's getting time, we're going to talk about our final guest in the Harnessing Resilience series. We did this on purpose. Our first four guests were individuals who went through crucibles themselves and had to harness resilience and talked about how they did it.

Gary S:

Our final guest is Dr. Craig Dowden and Dr. Dowden studies resilience. He studies the science around resilience. And we talked to him specifically last because we wanted to get a big picture look at, "Okay, we get it anecdotally what leads to resilience, but what does the science say leads to resilience?" And he said some just truly fascinating things. I'll start with this one. Much like Katie Foulkes said kind of experientially and then also from research, harnessing resilience is really a two-part process. And here's how Craig Dowden described it.

Gary S:

First, it's finding our way back to baseline, where we were before the crucible struck. Second, charting a course to move beyond that. To not merely bounce back, but bounce forward. That to me was one of the, that combined with what Katie said about dig deep, reach wide is probably what I'll take away from this series most. What was your response to Craig saying that?

Warwick F:

Yeah, I mean, it's really profound. It is not just merely getting back to baseline and that's certainly the first step. It's moving forward, moving beyond it. In our time, moving your life towards a life of significance, a life on purpose dedicated to serving others. A life that's focused on other people. A higher cause, a higher purpose. It's using your crucible to fuel a passion for a vision that you never had before. It's making something beautiful out of something that's awful.

Warwick F:

I mean, Craig was remarkable in that as we recounted what we'd seen with our guests on resilience or indeed, pretty much every guest we've had on the whole series of Beyond the Crucible, he was able to say what we have experienced anecdotally through our own lives and other people. He said, "The science supports this. So just in terms of how important it is to have a strong mindset to reframe what you went through, to see what you went through as a gift or a blessing."

Warwick F:

All these things he said, the science supports that, in terms of how you get back from a devastating experience, is just that sense of reframing it and seeing, making meaning and purpose of the devastating crucible you went through. It's absolutely crucial. So, it was so affirming to hear that the science supports. It was really the perfect capstone to the series because the science supports what the rest of the folks that have been on this series have said. So, it's not just good for them, it's good for all human beings was what he was saying. It was so encouraging.

Gary S:

And he said a couple things that, to talk about baseline, right? Where we're at right now, our baselines. Right now, I'm not facing any big crucibles, I'm at baseline. He said this and we didn't get to talk about this before we started recording because I just sort of listened to and processed through the episode. He says this in the episode, "We as human beings are far more resilient than we give ourselves credit for." That heartens me. That is, to know that at baseline as he describes it, we're more resilient than we give ourselves credit for. That's an important thing to kind of take and tuck into our pocket, isn't it?

Warwick F:

It really is. I mean, just the human beings have a capacity for resilience. It's just unthinkable. I mean, I just think of the woman who sailed around Antarctica, Lisa Blair?

Gary S:

Lisa Blair, yep.

Warwick F:

Yeah, yeah.

Gary S:

Australian. Australian.

Warwick F:

Absolutely.

Gary S:

Look at that.

Warwick F:

I mean, those are the toughest waters in the world. I don't know if it's 100-ft. waves, 50-ft. She's in a sailboat trying to be the first woman to circumnavigate Antarctica. I mean, there was so many days and she's a seasoned sailor when she just wanted to give up, but somehow, amidst, the worst weather in the world, freezing subzero temperatures, she kept going. One more hour, one more day, one more step. But how is that possible for a human being?

Warwick F:

And she would say to anybody, she's not a remarkable person, she would say. She'd say she's not big in stature. She's not particularly athletic. She is not the superhuman person. She will consider herself unremarkable athletically is how she would view herself. So, most of us would tell, "Oh, we could never be Lisa Blair and do that. There's no way." But the human spirit is remarkably more resilient than we think.

Warwick F:

And so what Craig Dowden said is profoundly true. And I think all our guests on the series and indeed on the podcast, in general, bear that out. They have accomplished things if you said to them before, "Do you think this was possible?" They'd say, "I'm not sure. I don't think so." But they did.

Gary S:

Yeah. And he said something also that I think's a great bookend to what we said, what we talked about Lucy Westlake saying. Lucy Westlake's definition when you asked her, "How would you define resilience?" And she said, "Try something." It's all about trying something.

Gary S:

Craig Dowden talked about the opposite of that, the negative of that, the reverse of that, the dark side of that, and that is avoidance is a roadblock to resilience. Not doing something. Being too afraid or too timid.

Craig Dowden:

Resilience is a skill that we can grow. Well, if we're avoiding something we're not, it's just like being afraid to go to the gym or jump on the treadmill. And, "Oh, I don't want to raise the speed of my treadmill, because what's going to happen if it breaks or I fall off or what." Well, are we going to enhance our cardiovascular health? Well, we're only going to stay at that level. So, what's essential is we have to put these things in practice, so I love the linkage you're making because if we avoid it, we're not doing anything about it. So, we're missing an opportunity to be resilient.

Gary S:

To me, that inspires me to dismiss avoidance. It inspires me to follow Lucy, not the warning that Craig gives us, that avoidance is a roadblock to resilience.

Warwick F:

Yeah, I mean, that's probably one of the most profound things for me. Certainly, it's up there in the top few, and it's hard to separate, because they're all so profound what we heard from our guests. But avoidance is really the dark side. It's the opposite of resilience and avoidance can take many forms. It was like, "I'm going to be angry and bitter about what they did to me. It was so unfair. I'm going to be angry at myself." In my case, "I was an idiot, how could I do what I did with the takeover?"

Warwick F:

I know, there was probably a few other people I could have been angry about if I really wanted to go there. But anger is certainly avoidance. Not admitting your own mistakes is avoidance. Not saying, "Okay, I've got to accept what I went through, but how can I bounce back? How can I use this in the service of others?" So, avoidance means taking no steps, doing nothing, feel angry and bitter, hiding out of the covers until life somehow melts away. That's avoidance. Avoidance equals misery and agony for potentially decades. That's what avoidance means. And so, you don't want to be in that place.

Warwick F:

And typically, when you go through a crucible, you do have a binary choice. It's avoidance, pain and misery or it's not acceptance of, or condoning of what happened to you, but accept that what happened, happened and then how can I use this to bounce back maybe even bounce back further, as we heard, in service of others. And that's the path of resilience and joy and fulfillment.

Warwick F:

Really Craig's statement about avoidance is a roadblock to resilience, it really indicates two paths, agony, defeat and misery or joy, fulfillment and significance. And typically, when you go through a crucible, those are the two paths. There's typically not any other path. That's one of the strange blessings of the crucible. Just living same old, same old life. That's not a choice that exists for most people.

Gary S:

Now, I almost feel like I should just end the show now, because that was a beautiful way to end. But I want you as the host of the show and not just the host of this show, Warwick. But as the creator of Crucible Leadership, as the man who wrote Crucible Leadership, out October 19, who has been offering hope and healing to people that they can overcome their setbacks and failures. We're more than our setbacks and failures. This idea of harnessing resilience is so critical to that.

Gary S:

What's your biggest takeaway, final word, encouragement? What do you want to leave listeners who've spent the last six weeks with us in this series? What do you want to leave them with as you wave goodbye to the series?

Warwick F:

I would say, you and your life are not defined by your worst day, your worst moment. It's incredibly painful if today is that day, it's hard to believe that tomorrow will ever exist, because all you can think of is agony. And in my own way and our guests have all encouraged us, you can't compare crucibles.

Warwick F:

Many guests, including David Charbonnet that was a Navy SEAL, who was paralyzed in a training accident. He said this, "Your worst day is your worst day. It's not a competition." But just this notion that you're not defined by that worst day, that there is hope if you just take steps of resilience, try things, be willing to fail, that life can get better. Even in the darkest of pits, there is hope. And all of these guests bounced back from extremely difficult crucibles as have all our guests on the podcast.

Warwick F:

So, even in the darkest of times, remember, there is hope and the key is resilience and being willing to fail, and be willing to take one positive step. Yes, get help, dig deep, but don't avoid what happened. Lean in and be willing to take one positive step forward, because one positive step forward leads to another. And eventually, it can lead to a life of significance if you're willing to take that first step forward, out of from the crucible.

Gary S:

That, listener, is a mic drop moment. It wasn't actually a mic. It was the case for my earbuds, because my mic is more expensive. But that is the end of our series Harnessing Resilience. Thank you for spending the last six weeks in this focus study of something that's so critical to coming not just back from our crucibles, but moving beyond our crucibles. Not just coming back to baseline, but setting course for that life of significance that Warwick talks about.

Gary S:

So, until the next time when we're together, remember, your crucible experience is painful, but it's not the end of your story. In fact, it can be the beginning. Often, is the beginning of a brand new story that can be the best story of your life because it leads, as Warwick said, to a life of significance.

Dr. Craig Dowden describes his coaching practice as bridging the gap between what science knows and what leaders do. What science has found, he says, is that harnessing resilience is two-part process: first, finding our way back to baseline – i.e., where we were before our crucible hit; and second, charting a course to move beyond that point. To not merely bounce back, but bounce forward. “We as human beings,” he tells us research has shown time and again, “are far more resilient than we give ourselves credit for.”

To learn more about Dr. Craig Dowden and his research on resilience and positive leadership, visit www.craigdowden.com.

Highlights

Transcript

Warwick F:

Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.

Gary S:

Welcome to episode five of our series on harnessing resilience. I'm Gary Schneeberger, co-host of the show. Up till now, we've been talking to guests who've spoken in detail about how they mustered the resilience to overcome their setbacks and failures. This week, our focus shifts from anecdotes to evidence as we speak to a researcher who offers practical insights and action steps all of us can take to strengthen our ability to rise above when the crucibles come. That researcher is Dr. Craig Dowden, who describes his coaching practice as bridging the gap between what science knows and what leaders do. What science has found, you'll hear him tell us is that harnessing resilience is a two-part process. First, finding our way back to baseline. That is where we were before our crucible hit and second, charting a course to move beyond that point to not merely bounce back but bounce forward.

Warwick F:

Well, Craig, thank you so much and love all your work on resilience and obviously you've also written a book, Do Good to Lead Well, which we'll have to have you on again to talk about. I love the concept of leaders often believe they can be values driven or they can be successful by just the whole concept of doing good to lead well. Values driving your leadership, a great concept, but we're here today to talk about resilience. We live in a pandemic ridden world where everything's so uncertain. If ever we needed resilience, it's it. One of the things I'd like to start off with, you have this great phrase in which you say that... Your definition of resilience is our ability to bounce back, how quickly we take to bounce back to baseline in order to move ahead. Talk about just this concept of moving back to baseline to move ahead and what your definition of resilience and just give us an overview as we get into the subject.

Craig D:

Well, thanks so much Warwick and Gary for inviting me on your podcast and it's such an important topic. I love the thesis of what you have in terms of, well, it's about what happens when we encounter these events and how do we push forward. I think that's really critical, and appreciate that question because that comes from the decades of research that have been conducted around, so what does resilience look like? What does it mean when we're talking about resilience?

Craig D:

Fundamentally across all of the different pieces of research, it's essentially how quickly we bounce back to "normal" and how do we move ahead after we encounter challenging events. It makes a whole lot of sense because the quicker that I can restabilize and then move forward with purpose. Well, then now that by definition represents enhanced resiliency. The longer that takes, the longer that recovery period, the more challenging it is, well then the less resilient I am because once I get back to that balanced state, now I'm able to step forward with intentionality.

Warwick F:

That's such a good point. I think you used the image of a slinky, which some of us remember from our childhood going down the stairs and just this elasticity, this flexibility, talk about what does that mean elasticity, flexibility in enabling us to get back to baseline as quickly as possible.

Craig D:

Absolutely. Invariably, when we encounter setbacks, it's really challenging. It's tough and we can get into that negative mindset and cycle around that. Yet from the neuro-scientific research and elsewhere, we, as human beings are far more resilient than we give ourselves credit for. We can come back from these pieces. What's critical is to shifting our thinking, shifting our emotional management system, if you will, in terms of reframing things. Daniel Gilbert out of Harvard University talks about how we're far... His research has shown how much more resilient we are.

Craig D:

When you ask people to anticipate how they're going to respond when a particular challenge comes up, one of the worst imagined scenarios possible, and they think, "Oh, I won't be able to do this." When the moment comes, we are extraordinarily resilient. We are able to dig deep and move forward. I appreciate your appreciation of the slinky because that's fundamentally, it. It continues to move. It can get stretched. Then the critical part is it reforms and moves ahead each step. It's a really great metaphor for us in terms of how we approach our lives and how we move.

Gary S:

I want to jump in for a second and emphasize a point so clear in the beginning of this discussion because we've done now... Gracious, we're in the mid eighties for the number of shows we've done, Craig. One of the things we hear from time to time when we're talking to a guest who's been through a crucible, they talk about how it's not about bouncing back because they say bouncing back means you're just back to where you were. You are saying though something I think somewhat different. It's a both and. You have to bounce back to where you were first. Then part two of the process is bouncing forward from there. Is that a fair enough layman's understanding of what you're saying?

Craig D:

Absolutely. I think it's a great way of looking at it because also one of the interesting things we talked about at the beginning about being in the midst of a pandemic and one of the key insights from a lot of the thought leaders and researchers is that how agile are we, how adaptive are we to those circumstances? I think what's critical is that when... Again, invariably things aren't always going to go our way or turn out as planned. Then when we return to baseline, that's fantastic. Now it's, how do I take the insight, the learning, the teachings that that experience has shown to me and now integrate that into the future?

Craig D:

Now, I'm better equipped to deal with similar challenges or the same challenges. This is where I find, and to me, the research in this space is fascinating around mindset and perspective is around, so now how do we evolve, how do we grow as individuals once we've encountered this particular situation? I think that's where there's even additional motivation is that, so now I can expand myself as a human being and my capacity.

Warwick F:

What's interesting is every guest we've had on is almost a superstar in resilience. Their mindset is unbelievable. I can think of just a few stories that really illustrate I think the point you're making about mindset. I can think of somebody that we didn't have on the podcast, Joni Eareckson Tada, who has a top-rated Christian podcast, really Christian radio program and certainly did have. She became a quadriplegic in the '60s in a diving accident in Maryland. Funnily enough where I live most of the year. It took a while. She's been in that wheelchair, it's got to be 50 plus years. She says something that makes no sense. She talks about her wheelchair as a passport to joy. That, to me, makes no sense. It's almost obscene to say that. There's mental shifts and then there's crazy mental shifts. That makes no sense.

Warwick F:

But we've had an Australian woman that was injured in a diving accident, became a quadriplegic at 12, has some movement now. She talks about how it was a gift. There's this sense of some of these folks that obviously nobody wants to go through that physical crucible but used it, they've reframed it in a unbelievable way to help them move forward. Talk about this, not everybody's going to talk about that. I'm not suggesting that's a good thing but it seems reframing and seeing value in what you've gone through and being able to use it to help others, there's something about that, that really helps you not just come back but spring forward a whole heck of a long way. Does that make sense from your perspective?

Craig D:

Absolutely makes sense. I think what's crucial around that, it's also... This is where sometimes it can, as you say, just seem completely out of bounds to frame it that way. I think sometimes that can, again, that profound search for, "Okay. Look how great this is." It's not meant to minimize the experience. I think that's the other piece about it because it is challenging. It can be extraordinarily traumatic and it's essential and decades of psychological research highlight that as well. It's essential for us to acknowledge our emotions and accept them, not try to move past them too quickly. But then I think once we've gone through that, then the power is... You make such an important point, Warwick, which is around, "Okay. Now, what do I do? How do I move forward?"

Craig D:

Just like the pandemic, really interesting. I facilitate CEO forums and leadership forums. One of the powerful questions that we've reflected on and talked about is that, okay, what are some of the insights? What are some of the benefits of this experience through the pandemic? People talking about, "I spent more time with my kids." Or, "Now, I'm much more reflective about how much time I'm going to spend in airports and what kinds of meetings do I need to go to versus not." It doesn't mean that the pandemic has been joyful and wonderful yet at the same time, there are things from it that, hey, it shifted my perspective. I love that you talk about that mindset shift. As another quick example, I remember speaking to this CEO on one of my webinar series of the Canadian Venture Capital and Private Equity Association here in Canada.

Craig D:

She talked about she reports to a board of 40 members. People were saying, "Yeah, exactly. Oh boy, six or eight is challenging enough. Now, you have 40." She had such a powerful insight where she said, "Well, you know what? What I do is I choose to look at them as 40 really smart, highly accomplished people who are looking out for my best interests and the best interest of my organization." Now, rather than fear the exchanges or try to avoid it, what she does is look to facilitate relationships. I think again, the same situation can be viewed very, very differently. Looking at what can we control?

Craig D:

What do we move forward? What do we learn through this experience? Again, decades of research has shown us that we are incredibly meaning making creatures. As human beings, that's something that defines us. I love, again, the core thesis around moving ahead with purpose that you talk about. That is at our core as people. Now, finding ways to be able to do that successfully once again doesn't minimize the experience. It enhances it and it brings us forward in a different way.

Warwick F:

It's so true. Really, we've had maybe 70, 80 guests on the podcast and this is, I guess, qualitative, not quantitative research. But qualitatively, every single guest who has bounced back, whether it's a physical tragedy or a business failure or victims of abuse, every variety, we've had different genders, race, nationalities, they've all sought to seek meaning in their crucible and they've all bounced forward, if you will, by looking at it in terms of how can I use what I've been through to help others, whether it's other victims of abuse, other people of physical challenges, other people who have had a business failure?

Warwick F:

Every one of them, they've not held grudges because that can pull you down. As we often say on Crucible Leadership, lack of forgiving other people puts you in prison. It's almost like drinking poison. It's not good for you irrespective of how bad and how wrong other people may have been to you in that incident. But just this concept of using what you've been through to serve others, to serve a bigger purpose from your perspective, does that show up in the research too as being one of the factors in resilience and bouncing back?

Craig D:

Absolutely, and in a parallel line of research around accomplishing goals. In other psychological motivational research, they... The bigger than self goals. Once we look at serving a purpose bigger than ourselves, outside of our own self interest, and we all have self interest to some extent, that's absolutely natural and wonderful. Then it's now, how am I contributing to my broader community? I love the point that you're making because now what I can do is elevate the meaning that I extract from that challenging experience, because now not only can I grow and extend end as a human being and test the limits of my potential, I can also support others in their pursuits and I can let them know and give them a red flag, some warnings in advance, "Hey, this tripped me up."

Craig D:

You see that, mentorship. That's a lot around what that is. Taking my lived experience and supporting others so that they cannot encounter some of the challenges that I did or adopt different strategies. The more we can reframe that, look at it in that lens... I think the power within that as well is that it's more balanced. It's a more balanced perspective on things that, "Yeah, this is..." I love Gary, you said earlier too, an and idea. This has been incredibly challenging and I can learn forward from it and move ahead as a more developed individual. I've expanded my toolkit as a result of this experience.

Warwick F:

That's so well said. I guess in my own way, as listeners would know, growing up in a 150-year old family business in Australia and did a two billion plus takeover, which I made a lot of mistakes. I was fresh out of Harvard Business School, young, foolish, naïve and idealistic, within three years company went under. That was painful. Most of the '90s were painful years. Look what I did. I hurt other family members. I'm a person of faith and felt like, "Gosh, maybe God had a plan." I blew that, which poor theology, but didn't matter. It was still painful. Lost a lot of money, which wasn't so important to me but just that sense of loss of self-esteem, self-belief. Eventually, I clawed my way back and focused on serving others. Hence, with my book coming out this fall, using my pain for a purpose to use that off used aphorism. It's somewhat similar now. Is there still a scar?

Warwick F:

Of course there is. Do I have regrets? Sure. But when I'm somehow using what I went through to help others, it does make meaning out of it. It does bring a sense of fulfillment and joy. It's somewhat similar but you're right. It's not like it wasn't painful. It's not like it didn't take years to bounce back. It's not like, "Oh, if you read this book and have the right mindset, you can get over this in five easy lessons or your money back in six weeks." Lose 50 pounds in four weeks, guaranteed. That's not what we or you are saying about resilience. It's not easy and it can take... In my case, it took years to fully bounce back.

Gary S:

That's the great thing, I think, that we can't emphasize enough here on the show. That is, there is no statute of limitations on your crucible, on coming back from your crucible. Warwick, I love that you just described your story. I was sitting here hoping you were going to do it thinking, "Am I going to have to jump in and play interviewer and ask Warwick this question?" Because your story, as you just expressed it, is what Craig's been talking about. That one, two punch, that getting back to baseline, deep breath, and then moving beyond that to what you call a life of significance. We've never looked at it. I don't know. I've never looked at your story in that context before but it fits perfectly for your story. While you guys are talking, I'm sitting here going, "That was this guest's story and that guest's story and that guest's story." Clearly, the science proves this to be true. Right Craig?

Craig D:

Absolutely. I think what's really powerful as well... This is critical is that the way in which we approach our lives, as you say Warwick, it's decades. These are habits and ingrained frames that we have. Then to move beyond those, I love that you say it right, it's not a, "Oh, we'll follow these five steps and in a week, this will..." This is constant level of awareness. One of the other things that I think is so powerful, resilience is a muscle, leadership is a muscle. In order for us to grow that muscle, we have to practice it. If I want to improve my stamina, I got to jump on the treadmill. I got to go for walks. I got to go for jogs. If I want to build lean muscle mass, I got to go in and do the reps.

Craig D:

That resiliency requires intentional practice, dedicated practice, every day looking for opportunities for how can we be more resilient? How can we test ourselves? That's really crucial. That is one of the key ways in which we can continue to grow and expand. Here's where I think is so powerful because you've talked about how the common thread amongst all the guests is, "Well, look what they've done." Encountered this extraordinary setback, this unbelievable challenge, then what they've done is figured out a way, "Okay. How do I move forward?" They're looking at, and Warwick in the same space for you, "What do I take from that? Now, how do I move forward within it? I'm not stuck in the past or I'm not stuck where I was. Now, I'm moving ahead with a very different perspective and as you said earlier, one of the other... Blessed with that or that was a passport to me to have different frame on things.

Craig D:

I think that is what's really key. All of us are going to go through challenging situations and now the critical choice we all must face is that, "Okay. What do I do with that? What do I now do when I have this crucible moment and then what's really..." Back to the resilience research that now I have a choice about how I'm going to respond. It doesn't take away from the process of mourning, of grief, of frustration of anger. It's just that now once I move through that, what do I do? Where do I go from here?

Warwick F:

Absolutely. I want to get to something else you said but before I do, one of the things you said, I think I love of your metaphor of exercise, it's like a muscle. It's not a one and done thing. "Oh, I got over that crucible. I'm good to go." Life keeps hitting at you. It's funny. We had a former prime minister back in the '70s who in a moment of madness before an election said, "Life wasn't meant to be easy." That's political suicide for a prime minister or president running for reelection but he did. He might have even been reelected. I don't know. Wow. Crazy talk. Life isn't easy.

Warwick F:

But I think of this example as Gary would know, I don't know it was a month or two ago. I've largely gotten over if you will, air quotes, which for the listeners as best as I can, but the book's coming out and I guess there's a free chapter available online and some Australian journalist gossip columnist picked it up and read it and just read a really snarky column. It was like Warwick will give you his advice in his book for a price. It's like, who sells their book for nothing? Come on. Then it's like, well Warwick will tell you how to bounce back from failure, well, he's an expert in that, isn't he? It's like one after another snarky comment. Was I bulletproof? No. Did that hurt my feelings? Yes, I got over it.

Warwick F:

I don't know if it took me a few days or whatever it wasn't immediate, but it's like, stuff's going to come at you. Unless you are a machine and no human being is at least not with current technology anyway. We're all flesh and blood, it's going to hurt, but the question is, do you wallow there for... This wasn't worth wallowing for weeks, but you're going to get hit with something, it's going to hurt your feelings. It's going to take you off the rails. Well, have you built enough resilience muscle and friends, like in this case, Gary, who can say, "Hey boy, this hurt my feelings."

Warwick F:

This part of the muscle is, and I think you talked about this, the internal and the external. Talk a bit about, it's not one and done and you got to build that muscle so that when stuff comes at you you know what to do because your feelings are going to get hurt. Your self-esteem is going to be under assault from time to time. You write a paper and let's say 99 people love that peer reviewed paper. There's one loon out there somewhere that says what Craig Dowden it's stupid, it's idiotic. You might know who that a person is and the guy doesn't have a clue, but it's still going to hurt your feelings even though 99 people said it was brilliant because you're human.

Craig D:

So many amazing things there that you're touching on Warwick. Number one thing I want to share back to the science, there was a paper done. I think it was about 20 years ago on the annual review of psychology. The title was bad is stronger than good. They reviewed about five decades of research. We as human beings have a strong negativity bias. This is why we tend to react more strongly to negative news and stories. When negative events happen, it's much more challenging for us to recuperate from them when they occur, which is why once again, that mindset, that perspective, that shift, that dedicated focus. It's just absolutely natural that's going to happen. I think to your point, it's funny you sharing your story. I remember I wrote an article for the Financial Post, first article on national paper here in Canada was online.

Craig D:

I was super excited. I was talking about positive leadership and there were many helpful comments. Then one person said, "No wonder this guy is shilling positive psychology. I wonder what pays his bills." I was like, "That hurt." That was the first comment on my column. Once again, going back to the science, to the practices. Okay, I acknowledge that. That did hurt and it did challenge. Then it was accepted. The reason that I felt this is that I care about the column and I wanted to add value. Then when I sat back and took some time to have that sting and go to people say, that was hard then recognize, okay. My message is not going to connect with everyone. People are going to have different perspectives and that's okay.

Craig D:

Now I can have different conversations as a result. That process, and I think this is really key and you touched on it as well, Warwick and Gary is that it's that awareness. Once things happen, fully acknowledge that they're happening and not to run away, not to avoid, because basically, and this is what I think is so powerful, our emotions are designed. They are the best early warning signal we have. They're absolutely and one of the things that I talk about with my clients it's almost like taking a Sherlock Homes' approach to emotions. Whatever is being triggered in whatever experience we're feeling, our emotions are the most valuable data points we have. Unfortunately, sometimes what we do is then if we feel we're being irrational, we then judge the emotion and try to not feel it anymore, which is not an effective way to go about it based on the psychological research.

Craig D:

What we want to do is exhibit curiosity and say, okay, I totally get I'm feeling irrational about it. 99 people said this was awesome. What's going on with that one person? Now if I can get closer to, and let's link it back to again, the thesis around beyond the purposeful. What's the purpose? What's driving my reaction. Now, what it does is two things. Number one, I can make a stronger linkage because it's meaning making creatures, this is important. Now in the future, I can equip myself when someone else has an equally unhelpful thing to say, or even nastier I can go, okay, I can return back to that, reframe it, and then move forward myself.

Craig D:

What's interesting, emotions we can see them as messy and mucky and unreliable and all these kinds of things, which is for us, that's what's beautiful about being human. Now when we sit back and look at them with curiosity, it's such a powerful perspective in terms of building our resiliency.

Warwick F:

What you just said Craig is so profound. I want the listeners to really reflect on that. Just the idea of getting in touch with your emotions and a bit like Sherlock Holmes, as you say, solve the puzzle, solve the case. Again, anecdotally, I'm a very reflective person and analytical and certainly in the last X amount of years, if I'm feeling bad, I have to know why. Often for me, I've been blessed to be married to my wife for the over 30 years. Our spouses, partners, good friends, family members, they know us. People who you trust obviously. And I'll say, "I'm feeling down. I'm just not sure why." After we talk it through, once I know why then I can do something about it. It can be as simple as, we have kids from like 30 down to 23 and a few years ago, let's say, hypothetically some of it's not that hard to figure out, but your oldest goes to college, most parents or many will start feeling a little down.

Warwick F:

"My kids were at home, they're not home anymore." Well, you'll still have that relationship, but it's going to change. There are certain times in life and it's okay to feel that, sometimes it won't be as easy to diagnose but some people, when they feel bad they stuff it down. Talk about why from a research perspective, how stuffing it is not the way to go and just the value of solving the puzzle, solving the case, understanding what those data points mean and why that's so effective in building resilience.

Craig D:

It's so powerful. Let's use a parallel track because I think this is so compelling. It's like medical research. What's one of the things they tell you? Early warning signals, go get it checked out. Early intervention is key. Let's go to another area of psychological research, conflict and conflict management. What's one of the top recommendations? Get to it early. When something surfaces if you and I Warwick or Gary and I are having a challenge, well, it's better for us to talk about it early on because otherwise what happens? Does it go away? No, it doesn't. What does it do? Festers.

Gary S:

That was the exact word I was thinking of, festers.

Craig D:

Good. What's really interesting is right. Then once we don't explore it, what's happening with our mindset? Then we're drawing a stronger conclusion around it. What is happening? Now I've got a stronger and stronger frame. The critical piece for us is just to sit there and say, okay, what are our emotions trying to tell us? We need to figure that out earlier. Then because if we avoid, what do we do? We procrastinate. We can engage in maladaptive coping, like binge drinking or binge watching all kinds of things, which once again, in the moment may prolong or extend the time we're going to take before we address it, but it's not addressing that core issue. It's essential to acknowledge it. Sometimes we're so uncomfortable with our emotions we try to push them away. It's a natural part of being human. Acknowledge it. Then to your point, and here's what's really interesting, just to build on the example.

Craig D:

My oldest is going to university, going to college. Okay, yes, I'm feeling that. I acknowledge that emotion and this comes from the science of emotions. Acknowledgement is the first step. The second step is acceptance. You know why I'm feeling this emotion? Because I care. I care about my child is going to university, going off. Our relationship is going to shift and adjust and all those kinds of things. Then I can be mourning the loss of what was, and then what's to be. Now afterwards, so that's the first two steps. Then the third one is commit the energy that I have now from that emotion. I acknowledge it, I accept it. I have activation energy. That's what emotions also provide us.

Craig D:

Now I get to choose what to do with that. If I'm thinking about, well my child going off to university or what have you then I can sit down and say, "Hey, how are we going to stay in touch? What would work?" Once again, investing that into a purposeful activity that addresses what's at its core as opposed to ruminating or procrastinating or trying to avoid it, pretending they're not going to go off. Then what happens? How many times have you heard people say, well, I wish I had that conversation or I wish I had done something earlier. Once again, we have this energy, it's part of our natural biological and genetic disposition. Well, let's choose to use it wisely.

Gary S:

Hearing you both talk about the dangers of avoidance of our emotions. I'm just going to throw this out here. This is dangerous because I'm doing it in front of a PhD who can tell me I'm wrong, but it strikes me that is it in some universe true that avoidance is the opposite of resilience or in some ways blocks resilience. It's an inhibitor of resilience. If you're avoiding something you can't by definition, be resilient. Is that close to fair?

Craig D:

I think it's a wonderful linkage. I absolutely agree because looking at the thesis, that resilience is a skill that we can grow. Well, if we're avoiding something, it's just like being afraid to go to the gym or jump on the treadmill. I don't want to raise the speed of my treadmill because what's going to happen if it breaks or I fall off or are we going to enhance our cardiovascular health? Well, we're only going to stay at that level. What's essential is we have to put these things in practice. I love the linkage you're making, because if we avoid it, we're not doing anything about it. We're missing an opportunity to be resilient. We're missing an opportunity to explore how could we be resilient? This is the other piece because it diversifies our thinking because there's a lot of different ways in which to approach a particular situation.

Craig D:

The most critical to me because I think this is another really important point. If we avoid because we feel like we have no other choice, but to avoid that can be incredibly psychological damaging. If I'm avoiding engaging in a difficult conversation with my boss, because I've made an intentional decision that the consequences of moving forward now are going to negatively impact me, that's entirely different. We may say, hey, the same choice was made. Yes. One was made with intention. One was made with more purpose, again, linking it back, because I can say, for me, I'm a single income earner for my family and now we have a more this and that and the other. I'm in an unfortunate situation. I'm going to choose not to engage on this particular topic. Once again, that's resilience building because I'm making a choice. I'm not avoiding, I'm acknowledging and I'm accepting it and now I'm choosing to stay and here are the reasons I'm going to do that. That is once again we can see almost counterintuitive. You can build resilience even if the choice is, well, I'm not going to take action right now.

Warwick F:

It's so profound what you're saying about intentionality and what you're saying Gary about avoidance and resilience being the opposite of resilience. Use another analogy. It's like gardening, you want to get the weeds early before they grow and overwhelm the garden. In my own way, I try to do that but it's just so important. There's so many elements that are tied together, it's like forgiveness. If you are bitter against somebody that grows and it certainly won't help you be resilience and sometimes you have family members or friends that I like to call the gift that keeps on giving. It's like I've just forgiven you for that. Can you stop because I'm having trouble catching up. Some times we're "blessed with those people." Especially if they're family, there's nothing you can do. You just got to deal with it.

Warwick F:

Again, forgiveness, as we've talked about, it's not so much for other people it's for your own mental health. Just whether it's forgiveness, fear, loss of self-esteem, whatever the issue is that's holding you back the sooner that you deal with it, identify and come up with an action plan, whether it's to talk to somebody or not talk to somebody, have an intentional plan. That is the way it seems to both mental health and resilience and the passive stuff and not deal with stuff and letting anger conflict loss of self-esteem grow. You don't want to be endlessly visiting the psychiatrist or psychologist, not because it's good to receive help, but if you're not doing anything and you're making things worse, no professional wants to see somebody endlessly because they're making their life worse. The goal is to heal the patient, not to have a patient that never leaves because they won't deal with stuff.

Craig D:

Well, and I couldn't agree more with what you said and I want to build on. This is awesome because I love that you talked about forgiveness and then what I'll play with that and build on it and say self forgiveness is also extraordinarily important. Then the psychological research self-compassion. How do we, again, forgive because we're all human beings. Guess what? I've made countless numbers of mistakes today and that's all right. Now the critical part is, okay, so what happens? I encounter a setback, how forgiving am I of myself? This is what's really interesting too about that research. Again, Warwick, I'm so glad you talked about forgiving others because that's powerful and that's a really important linkage for own resilience our own mental health.

Craig D:

What's really interesting about the research around self-compassion is that we tend to be, the average person tends to be better at forgiving others than they are forgiving themselves. We tend to give other people far more leeway than we do ourselves. That counteracts our resilience. That's another core finding in the research, the less self-compassionate we are, the less resilient we are because what we're doing is holding ourselves up to an incredible standard that we never expect someone else to hold up to meet. This is really important. It's essential for us again, when we look at this, in our relationships, it's relationships with others, for sure. It's also the relationship we have with ourselves.

Warwick F:

Unfortunately, profoundly you are right. I am unfortunately a very good example to justify your thesis. As Gary and listeners would know with the whole takeover, the most of it was my fault. In the 90s, most of the pain was how could I be such an idiot? I have an undergrad degree from Oxford. I worked on Wall Street. I have an MBA from Harvard Business School. I'm meant to be somewhat intelligent. How could I do that? Okay. I was 26, but then over time I cut myself a bit of slack, but it took years to go over with, I hurt so many people, hurt myself, family members. How could I have been so dumb? How could I have been so dumb? How could I have been so dumb? It's like an endless negative mantra. Eventually through faith, prayer, friends, and family and some work I could do and not mess up, I was able to bounce back. For many people forgiving yourself, that's hard and you cannot move forward until it doesn't mean that you don't. If you've wronged other people, yes. There's accountability and restitution, but you've got to find a way to be able to forgive yourself.

Gary S:

We've seen that so often, listeners go back in your mind to some of the previous guests we've had on this show. Warwick asks of many guests who've gone through crucibles that they played a role in, or they feel they've played a role in who've had physical traumas. Who've had financial traumas. Who've had relational traumas. Warwick will ask at some point did you blame yourself for that? Many of them will say, yes but, and then they'll talk about the but is the important part. They'll talk about how they got past that. Initially they were like that they blamed themselves like you Warwick. They were like, it was my fault. It was my fault. It was my fault. They can't get unstuck off that. It's almost like a record that's stuck.

Gary S:

For listeners who were too young to know what records are google it, but it's like a record that skips and what we're saying here, what I'm hearing you saying Craig is, we've got to push the needle forward. We've got to get beyond that. When that happens, that's when resilience can kick in, our resilience muscle is no longer atrophied but it's being strengthened. Then that's where we move forward to that second stage that you talked about, which is beyond baseline, going into something new and better.

Craig D:

Absolutely, I think what's really interesting in and Warwick you mentioned it yourself, that accountability piece. I'll link it back, Gary to what you opened with. Again, I love that you did the connector, it's an and. People can look at self-compassion as like, well, I don't want to absolve myself of that accountability and that's not... Self-compassion is the balance. It's, hey, I did something and I did something quite unfortunate. I did something catastrophic or I was a part of something that was really challenging. Then the other side of the equation as well. It's bringing that balanced perspective.

Craig D:

One of the best things, one of the best insights from that research, they'll say, okay, if so for your listeners who are maybe struggling with self-compassion one of the best pieces of evidence informed insight that has come out of that work is that ask yourself if you're in a space where you're just constantly that self critical voice is going on ultra blast, ask yourself, what advice would I give to a friend who came to me in the same situation? If they shared exactly a loved one and a family member, a friend, they presented to me what I'm going through right now, what would I say to them? Would I sound as harsh and be as negative and ruthless in my dialogue? Then if I wouldn't be, so then what makes it okay for me to say this to myself if I wouldn't say it to someone else?

Warwick F:

One of the questions I'm curious about is you deal with a lot of CEOs. You obviously coach them in how to help their organizations and their teams have more resilience. I know you've got several things you say, like what talents do you have? What do you need? What are some of those key things that leaders of any organization can help their teams be more resilient?

Craig D:

I love that question. I'll start with there was fantastic work out of the Center for Creative Leadership and they separated the difference between pressure and stress. They defined pressure as the extent of the demands that our external environment places on us. They define stress as our belief in our internal ability to deal with those demands. This is so powerful because this exemplifies why two people can go through the same situation and have entirely different stress responses. For the leaders I work with, the CEOs that I work with, I will talk to them about and this is born out in the resilience research as well, taking a resource based approach and customizing it to every individual employee.

Craig D:

Hey Craig how are things going? Checking in, there's lots of data that shows just checking in and saying, how's everything going today, Gary? How are you doing Warwick? Then here are the really critical things. What do you need from me as a leader? What do you need from the organization? In what areas are you finding things are going well? Like you don't need additional support, being curious, being empathetic, exploring things from a resource perspective, extraordinarily powerful in building resilience in our team members and resilience in our organizations.

Gary S:

That brings up an excellent point about resilience in general. It's come up a couple of times in this series and we tend to believe if we're just doing a drive by thought about resilience we think it's all within. We say things like suck it up, or power through or you'll figure it out. We say those things like all we have to do is dig deeper within, but we've discovered, and I hear you talking about it now, Craig, in the science we've discovered in talking to guests, it's not just digging deeper within it's reaching out wider without externally to the resources that are out there. There are resources within and there are resources without those two things have to come together for resilience to be robust.

Craig D:

I couldn't even have asked you for a better... Because one of the most scientifically supported resilience building exercise really builds on that, takes that framework. Here's again an exercise for your listeners today. Do you want to build resilience? Here's a great way to do it based on the science. The first step they'll say is think of a challenging situation you've faced in the last six weeks, six months. Doesn't matter what, where you thought that it was impossible. I'm never going to make it through this. Then you made it through. Then you ask yourself three critical questions. First question, what strengths did I draw upon? That's really cool because you start to think about, and Gary I'm going to build on it, that internal side. That's an internal resource that you have, my strengths. Great. how did I leverage them?

Craig D:

This is really interesting because now, hey, this can give me some insight about how I want to apply them right now. Then the second question you ask is that what resources did I draw upon? This represents the external community, friends, family, colleagues. Did I take a course, read a book, attend a webinar, listen to a podcast. All of those things are resources. Then the third question is what did I learn about myself? What's so great about these three steps. The first question gets us focused internally. What do I have that I bring to the table right now? How does what I have apply to this current situation? Or what other strengths do I have that are better suited in this situation that I'm facing? Same thing with at the resource side, what resources did I draw upon?

Craig D:

Do they apply in this situation now that I'm facing today? If they don't, what process did I go through to identify the most appropriate resources? Then the last step, which I think is so important as well, what did I learn? I learned that I can overcome a situation that I felt was impossible and I did it through applying my strengths and drawing and leaning into my community. If I did it then, and I thought it was impossible, why can't I do it now? I just love that three step process because what it does is it reminds us, we move through life so quickly. We can forget about our profound successes, how resilient we have been. We have our own data to support it.

Warwick F:

I love that bounce between the internal and the external because one of the things about advice is they're going to be more objective. Maybe it's a slight nuance on this. Talk about how by getting advice it helps you get some objective information to acknowledge that in some areas of our life, we are not going to be objective and our brains are just not going to be able to think straight.

Craig D:

Absolutely. You captured it quite, quite well around. Everybody around us is going to have a different line of sight on us and, and they're not going to have same emotional potentially and not the same emotional connectivity that we will have around the different challenges that we're facing. Then the more we can lean into that support network, and ask for their advice. Ask them what would you do in this situation? This is also really important. This comes back to building our resilience muscle once again. I remember speaking to Doug Stone who wrote the bestseller Difficult Conversations out of Harvard. We were chatting and he said, just because people provide you with feedback, doesn't mean that you have to do anything about it. We're empowered to, and then what you can do is crowdsource lots of different perspectives, lots of different insights.

Craig D:

Then we choose the path that authentically connects with who we are. That's what's so powerful. Once again, once we back to mindset shift. Which is, hey, these people are all here trying to give me some insights, some guidance that I can apply to move me ahead in something that it's important to me. What's going to prevent me from hearing it. It is so, so important. One other piece, because I love you talked about the support Warwick. My dissertation on entrepreneurs looked at over a hundred entrepreneurs, the top predictor of entrepreneurial success and over a hundred entrepreneurs that I studied was level of emotional support received by the people around.

Craig D:

It wasn't about any business idea. It wasn't about all these other things. There were smaller weaker predictors. None of that meant what was crucial was around did they get support from the people that they cared about most? Were they there to offer a caring ear, some insight, some advice. I think again, entrepreneurship, we can feel like, well we're going it alone. It's all around. No, no one is an island. Don't forego the extraordinary strength that we can get from the people around us as well as the extraordinary insight. The emotional support as well as the information, the perspective they can provide absolutely invaluable.

Gary S:

It is sometimes difficult in my co-hosting role to know when I jump in and say, that sound you heard was the captain turning on the fasten seatbelt sign and it's getting time where we're going to have to land the plane. The reason why that's normally hard is because you have to judge when you think a conversation is kind of coming to its natural conclusion. What makes it a little easier for me here is that we've been sort of gathered around different facets of it, but this idea of the elasticity, the two axes on which we find resilience internal and external. Dig deep reach wide.

Gary S:

We've talked great other examples about it, but we've kind of stayed in that zip code for a while. It seems like a good time to to say the captain's getting ready to bring the plane on the ground. Not quite there yet, but before we let Warwick ask you the last question or two Craig, I would be remiss in my role if I did not ask you to tell our listeners how they can find out more about you and your services online.

Craig D:

Well, thank you. You can go to Craigdowden.com and my Forbes talk is there. Lots of articles that I've written for different publications are available that you can access. You can also sign up for my newsletter as well and there's an assessment online if you want to take it and happy to connect with people on LinkedIn, follow me on Twitter. Always love. I have extraordinary passion around the science and practice of positive leadership and resilient leadership. Love opportunities like this to talk about this essential topic and to join because we're all part of the same community. Thank you for asking Gary.

Gary S:

Sure. Warwick put the wheels on the ground. Ask Craig the last couple questions here.

Warwick F:

Well, thanks so much, Craig. I love all your wisdom on resilience. I wanted to ask about the F.E.A.R. Acronym but before we do that, just one last beat of what you shared because some people when they hear, "I'm going to get all this advice and gee, what do I do with that?" I think if you are a leader or really a human, trust your informed gut. When you get wise advice, you will know what to take and what not to take. You will know. Trust that. Don't fear advice. You'll know what to discount. Then once you've got informed advice and you in a relatively level peaceful place, not in panic mode, trust your ability to make the right decision. Otherwise, the reverse is that way lies madness. If you don't trust yourself ever, then that's not healthy. Anyway, let's just for this last question, I love this F.E.A.R. Acronym, False Evidence Appearing Real. Talk about why that's such a valuable concept this F.E.A.R. acronym as we conclude.

Craig D:

Thank you. I love the acronym. I share it all the time and I think what's really... We all have fears. Once again, they're there for a reason. I mentioned Daniel Gilbert out of Harvard earlier and his work. He talked about anticipatory anxiety, his area of focus and that our fears... What can happen is that we fear our fears right now and get all derailed around them. Then in the future, we go through the exact same process again. What's really powerful about the research and they've done this in a variety of different domains, one study in particular, they looked at what percentage of our fears actually come to fruition? I could ask you what you think that percentage is. It's actually less than 10%.

Warwick F:

Wow. That's amazing.

Craig D:

Then here's what's even more, ready for the mic drop on this one, over almost a third of cases, people say it turned out way better than they could have ever imagined. Not only did it not come to pass, which is baseline, in almost a third of cases, it was way better than... It was a gift to them only in, again, less than 10%. I think this is really powerful when it comes to okay, how do we build resilience remembering that acronym, False Evidence Appearing Real? I'll say, "Okay, great. You have a fear. Don't judge it. Acknowledge it. Write it down. If you've got one, if you've got 10, don't judge the number of fears you have." Then what you do is systematically walk through each fear and say, "What evidence do I have supporting that fear?" Then the, I know what's going to happen is not legitimate evidence. You wouldn't go to a court and say, "Well, I know." Okay, tell me what that is.

Craig D:

Then what's really powerful, again, from taking that approach is that now we can take a more balanced view of what's happening and we can look at the evidence in the light of day and then say, "Is this just me anticipating worst case scenario, which as we talked about earlier is a natural human thing to do, or is this something legitimate? If so, now what actions do I take based on my evidence? What do I do to prepare for that? What's the worst case scenario? What are going to be my fallback strategies if this comes to friction?" Very, very powerful way of reminding ourselves what fears actually are.

Gary S:

The great thing about this discussion on fear here at the tail end and yes, the captain has put the plane down on the tarmac. But why I love that discussion at the end of this conversation about harnessing resilience is that everything that you just described about fear is a road block to resilience. If you're caught in fear at any of those points, if you're trapped in those kinds of things, fear can block us from pursuing resilience to use your words, Craig, can block us from exercising, can keep us out of the gym, keep us from exercising that resilience muscle.

Gary S:

Speaking of exercising your resilience muscle listeners, we hope you have had a chance to do that over the last five weeks that we've had this series, harnessing resilience going on. We will now turn next week to the sixth episode of this series. That is where Warwick and I are going to talk about everything we've learned from all five of our guests now that we've had. We're going to pull out the key learnings, the key insights and action steps that you can take as you move on beyond your crucible, harness resilience on your own.

Seventeen-year-old Lucy Westlake is an accomplished mountain climber (she started at age 7) who is the youngest female to have ascended the highest peaks in all 50 U.S. states. But you can’t have a peak without a valley – and Lucy also describes the low points she’s faced in learning this resonant truth: the ideal way to build resilience is overcoming small failures, so that when the big ones come – and they will — we have a reservoir of grit to keep climbing.

To learn more about Lucy Westlake, visit www.lucywestlake.com

Highlights

Transcript

Warwick F:

Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.

Gary S:

Welcome to week three of our six part series, Harnessing Resilience. I'm Gary Schneeberger, co-host of the show. We're doing a deep dive on this subject because without resilience, there is no moving beyond our crucibles. We're hearing from guests who found the resilience to overcome their setbacks and failures, as well as experts with practical insights and action steps to help you bolster your own ability to rise above life's inevitable, unavoidable crucibles. Warwick and I talked this week with Heather Kampf, a champion distance runner who quite literally picked herself up, dusted herself off, and started all over again when she fell during a high profile race. She harnessed resilience on the spot in a way that has amazed tens of millions of people, including myself.

Warwick F:

Well, thank you so much, Heather, for being here. And yeah, we'll get to that 2008 event in a moment. And listeners may be curious as to why something like that will get 12 million views on video, and you'll find out soon why that is. And you'll also find out what the lessons from it are, and maybe different than you'd think. I'd love to hear just a bit about the backstory. But as we're recording, the Olympics have just finished. And I'm guessing, I don't know, growing up in Australia, we always watched the Olympics. I'm guessing you were probably watching some of it and seeing what happened. And we just had some incredible athletes, the 400 meter hurdles were Sydney McLaughlin and Dalilah Muhammad. Actually something that'll interest you Gary, Molly Seidel from Brookfield, Wisconsin.

Gary S:

Yeah, shout out to the Midwest!

Warwick F:

She won the bronze in the women's marathon, which is amazing. And then for me being Australian, there was the great tussle between Ariarne Titmus and Katie Ledecky in the women's 400 and 200. My kids had asked me, "Who are you cheering for?" And I wouldn't answer. But since I'm dual citizenship, it's hard not to cheer for the Aussie. So everyone's got Olympic fever. So just tell me about the backstory, where you grew up and family, and what led you to have this just passion for running.

Heather K:

Yeah. So I grew up in the Twin Cities of Minnesota, just south of Minneapolis and St. Paul. I have an older sister, and we were pretty active kids doing a lot of just outdoor activities and things like that. But I think that my first sport love was really gymnastics actually. I love to just sprawl out in our backyard and do tumbling tricks and everything like that. So it was actually my gymnastics coach in my freshman year of high school who was challenging us all to races down the hallway of our high school as part of our conditioning drills. And he was a pretty fast guy, so he always would try to get the girls to give him a head start and then he would chase them down. But I was the first girl on the team who could give my coach a head start and still beat him in a flat sprint of a race.

Warwick F:

Wow.

Heather K:

So as much as I love gymnastics and spending time upside down, he was like, "You know what Heather? You should really think about trying track." And I had a few other people in my life who had mentioned to me that that would be a good idea. Just in the US we have the presidential fitness testing by ed class. So we would do a mile run twice a year. And my goal was always to beat all the boys in my class. And so that was a point of pride for me to be the fastest kid in my grade. And I guess I didn't really think that I would really love track as a full time sport. I thought it was just a nice thing to do a couple of times a year, because it seemed like it was just running in circles and it would be really boring. But it turns out I'm pretty competitive, and I really like things where I can see my progress, put the work in. And it really just translate well into the results later for the most part.

Heather K:

So I became really in love with the sport my freshman year. I made it to state as a relay member in two events. And then as they say, the rest is kind of history. I won a couple state titles in high school and got the attention of some amazing coaches at the University of Minnesota who brought me on board to run with the Gophers. And yeah, I think I was a competitive recruit to bring onto the division one scene, but I wasn't by any means amazing. My primary event was the 800 at the time. So I ran 210.42 was my best in high school, if anyone likes to follow the times and the numbers in the track world. But my freshman year, just being around better competition and people that race, I went from 210 in my first ever collegiate race. I matched my best from high school to 203 in my second race.

Warwick F:

Wow.

Heather K:

It just suddenly put me on a completely different caliber and trajectory with some of the best in the nation in the NCAA. And I won the NCAA title as a freshmen indoor that year. So a few people asked me afterwards, "Oh, do you think you'll go pro after this?" Because I just had developed so quickly there.

Warwick F:

Sure.

Heather K:

But I really valued my team and I valued getting an education for free, so stuck around college and then went pro after graduation.

Warwick F:

Wow. So do you have a history of athletes in your family or competitiveness? Because often you see people that are athletes, I mean their genetic pedigree is like wow. Like Sydney McLaughlin, I think both her parents raced at LSU or something. Did you have that kind of gene pool there?

Heather K:

Well, we have tried to trace some lineage to figure out just exactly where this is from. I had a great uncle who was a pretty good track athlete, and my dad was... he liked to pride himself in being most improved in wrestling. So he carried that trophy around the house, and he ran track as well. But I think that he joked that he was a varsity senior drinking team member, and like party, and wasn't as serious about the athletics or just being very diligent and things. And I think my mom maybe is the one who is a little bit more diligent and, I don't know, just really works hard towards whatever she's doing. So I think that I just got between both of them. Once my dad grew up, that message that you get out what you put into things. And that really resonated with me to just give my best. And then the genetics, I guess, is a mix of many things.

Warwick F:

But it sounds like you loved running. I mean, sometimes high school athletes and tennis or wherever, you've got a really pushy parent saying you can do this, and they take him to all of the special clinics and all that. But it sounds like in your case, I'm sure your parents supported you, but it was you that really had a passion for running. It wasn't like people were saying. Your parents saying you have to do this and this is your ticket. Was it more just you, your love of it?

Heather K:

Yeah. It was fairly organic for me to fall in love with it. And I actually was originally preparing music scholarship pieces to try and become... Go to school for music. I was a flutist. And so that was the thing that I was really good at and could have maybe had a future in, but my mom really had to force me to practice every day. And it wasn't my passion in the same way that athletics was. So when I found out that I had a full scholarship opportunity for track, instead of having to continue perfecting my music, I was like, "Well, this sounds nice also." And just decided to gear a little bit towards that. And no regrets about that. I'm really happy about where running has taken me and all the people that I've been able to connect with, because I really think what makes people fall in love with it at any level is the community of people that you find yourself surrounded by.

Warwick F:

Because obviously any athletic endeavor is hard. And it seems like the people that do well do it just for the love of the game and love of the sport. I think of Roger Federer, who's like 40 years old playing tennis, and obviously he's worth a huge amount of money, but it's clear that he just loves playing tennis. I mean, eventually he's going to have to stop soon, but he just loves it. He loves the competitiveness. Is that the same for you in the sense you love... I mean, what is it about running that you love? What makes you just want to get up in the morning and train and keep going?

Heather K:

Yeah, I think that it feels like this was a gift given to me by God. So from this time that I've been competing, it felt like to give anything less than my best is to sacrifice the gift, to quote Steve Prefontaine, a pretty famous runner.

Warwick F:

Right.

Heather K:

So yeah, I think for me it's all about just bettering my best and seeing what I'm made of, and what potential I have and chasing that. Definitely as you age, it is a challenge because you might eventually get to a point where your best days are behind you, specifically for that time period.

Warwick F:

Right.

Heather K:

But what I'm looking forward to now in my post retirement life here, at age 34, is being able to chase new bests in this body that I have now, and just have personal bests every year and try new events and everything, because it really is a sport that you can do for life and I anticipate continuing to do that. My husband is a runner. He's training for the Twin Cities Marathon this Fall. So a lot of times it's just the best time of day for us to really connect and have conversations when we're parallel running with each other, versus the intimidation of face-to-face contact that some men don't love. So we have our best conversations on runs and everything.

Warwick F:

Well, I want to get to this 2008 event. But those listeners might be hearing it's great to have conversations when you run. You've actually got to be reasonably fit, because if you're totally out of breath, it's hard to have a conversation. So you want to have a good conversation, you got to be somewhat fit.

Heather K:

That's a reason to try and hang on to that.

Gary S:

It is absolutely true that the older you get the harder it is. I picked up running about 10 years ago, and I mean, I'm slow, okay? In little league in baseball, it took a triple to score me from second base. That's how slow I was. And I'm still pretty slow, but there's something about it that when you do get under your normal split for a mile, even if you're just going around the neighborhood, there's something about it that is very endorphin creating, very confidence creating. There's just something about it that I love. So even though I'm a turtle, I still go out there and do it. And I am not. We'd be remiss if we didn't say this, you earned the nickname during your career, which was Queen of the Road Mile. How did that come about?

Heather K:

Yeah. I totally agree with you on how finishing any run feels fulfilling.

Gary S:

Yeah.

Heather K:

But then yes. So I found myself just jumping into a few of these road races. It's just a one mile road race. A lot of times it's just a straight shot or sometimes you go out, take a left turn or whatever down one block and then come back the other way so that the start finishes close for people to watch. But for whatever reason, it just seemed like I had a knack for sniffing out the finish line and those, I guess you'd say. I just inordinately have had more success in road miles than I have in track miles or other races to a point where I haven't made an Olympic team. But just watching the Olympics, you saw Laura Muir who got second in the 1500.

Heather K:

I finished within half second of her in a road mile before. So it's just entertaining to recognize that your own strengths can borrow to different events a little bit better. And I think being more of a speed and power athlete background in gymnastics and shorter events have just the ability to put a little bit more force through the ground in the roads. And so I can power on pavement a little bit more. But mostly I think it's just the purest form of racing. You don't know where you are most of the time, because there aren't clear markers on the course of exactly where you're at.

Gary S:

Right.

Heather K:

So, you do this. For me at least I found that doing a long slow grind of just building up building up speed all the way to the finish would thin out the field, and then you just try to make the final punch to get to the tape first.

Gary S:

It sounds to me like it's a little like the Fast and the Furious of running, right? It's like everything's a quarter mile at a time, right?

Heather K:

It's drag racing. Yeah.

Gary S:

It's drag racing sort of thing, but it's running. Since this is a series about resilience, it seems like that might be a resilience point, or might've been a resilience point for you. And that you did these longer races, you did these longer things, but you found as you were trying different things that this one really fit you and you threw yourself into that. And there was some both success and satisfaction in doing so. Is that fair?

Heather K:

Definitely. It's confidence producing to win races, and it's joyful to be somewhere where you don't feel the same pressure that you might feel on the track. So for me, I was just always happy to be there. And I was the person that was pulling everyone in to do warmups and cooldowns together, and sharing racing tips and everything, because I always thought if I'm supposed to be the expert at these, I can still win even if I tell someone else what I usually do on a certain course or something like that. So yeah, I think for me it was definitely taking some of that pressure off than just enjoying it.

Warwick F:

That's awesome. So I want to get to what has brought you to prominence, which is a strange thing. So talk a bit about... There might be a few people that hasn't seen that 2008, I guess, 600 meter indoor run, but..

Gary S:

And we will put that link in the show notes. And again, the context for why we do that will come out in our conversation here, but we'll put it there so you can see it, because, as Heather will explain, it does not define her life, her experience, and her career, but it's important to see as we talk about resilience. So we will have that in the show notes, for sure, just so you know.

Warwick F:

Absolutely.

Heather K:

Thanks Gary. Yeah. So I guess context first, this was the 2008 indoor Big Ten Championships at the University of Minnesota. So we were hosting that meet at home. My team, the Gophers, had just won their first ever Big Ten title, my freshman year indoors in... oh, sorry, excuse me, outdoors in 2006. And we won our first ever indoors in 2007. So our team was just on a bit of a tear of our own of feeling that momentum and success of working together. So this was the time of the season where my coach said that every athlete who had a potential to earn a point in any event would go to the well. They would do everything they can to try and earn points and succeed for the team. So as a fairly talented and versatile athlete myself, I was running both the mile and the 600 meters individually alongside the four by four on the last night of the event as well.

Heather K:

So, this occurred over two days. Usually the mile and the 600 meters prelims were on the first, and then you are referring to the 600 meter final, which happened maybe 45 minutes after the mile.

Warwick F:

Oh my gosh.

Heather K:

Yeah, it was definitely a very hefty schedule for anyone who's followed track and field to know this, how tight those races were together.

Warwick F:

Yeah.

Heather K:

So I would wake up in the morning on Big Ten final days with my heart beating out of my chest, just knowing what I would need to accomplish that day. But as I said, I rely on my faith and in my racing and in competition. So I told myself all things are possible through Christ. And my other mantra was I'm a machine for the team, because it really didn't seem like the kind of thing that a person could humanly do. So I like to think of myself as just this mechanical being that just would do what needs to be done to achieve what we wanted to do together. So that's how I would enter into these events and what I was thinking about on the starting line of the race. And if you want, I can talk you through the race a little bit from my perspective.

Warwick F:

Yeah, please.

Heather K:

Sure, sure. Okay. So, the race started and as I had just finished my last race shortly before, I decided that I would just be a little bit conservative in the first two laps and let anyone who wanted to lead the race, lead the race, because Big Ten Championships are not about time. You don't have to run the fastest, you just need to be first to earn the most points. So I followed behind a Penn State runner named Fawn Dorr, who was actually a really good 400 meter hurdler as well. And I just was biding my time until that final lap, where I started to make a move around the outside of her to really get into charge in the last lap and try and speed away with it. And just as I was going around her and cutting back into the inside lane, I felt a little bit of a nick on one of my heels. And as I was trying to correct for that foot feeling out of place, the other one felt like it got stepped on from behind. And I was just going down fast.

Heather K:

So from my recollection of things, I know that my hands hit the track, but what I pictured happening was that I just fell to a kneeling position, smack my hands on the ground, which is never a good place for your hands to be during a race, and then just got up and started running again. But it was really shocking to me once I did get up just to see how much distance the race has gapped me by at that point. I was like, "Man." I really felt I don't know why they got so far ahead of me, but I just really wanted to finish the race because I knew even if I got dead last in my heat that I would still earn one point for the team. And it was going to be a very tight finish for the championship overall.

Heather K:

So got back up and started running, and just started surprising myself because I was catching one person on the backstretch, and I thought, "Wow, that's a lot better than I thought you were going to do. Pat on the back. Nice job, Heather, you caught one." And it wasn't until coming around the final curve of that last lap that I heard the in-house announcer say, "And watch out for Heather Dorniden," which was my maiden name at the time. And I was like, "Yeah, watch out for me." I just got this incredible surge of momentum where it felt like I was speeding up and everyone else was slowing down. And I had just enough gas in the tank to be able to sneak by my own teammate at the finish line to win my heat. So, that was my experience of it.

Heather K:

And I think afterwards, when everybody was just celebrating and telling me how amazing it was and how they couldn't believe I did that, I was like, "You guys, I don't really understand. It wasn't that big of a deal." And then my dad pulled out his video camera and showed me how I had actually fallen. And I didn't just touch my hands to the track for a second, I fell on my stomach and was skidding on the track and really took some time down there for a second. And that was just completely not a part of my memories. I don't know if I just shut my eyes really tight or what was going on there. But I think that when you have a really strong vision of what your goals are before you even start something, that positive vision is so much stronger than any obstacles that might step in your way. So for me, I think that that vision and my goal was just so prominent in my mind that it made everything else fall by the wayside so that I could still focus on what I was there for.

Warwick F:

I mean, for listeners who haven't seen it, it's a really incredible video of Heather falls down and gets up. And it's like a movie except it's real life. It's somehow you overtake folks and edge out the other person to win. I mean, it's unbelievable. And somehow this video, as you say, has gone viral, but I think you've hinted at it. But when people look at it, what's the message that a lot of people get from it which is not the message you take? So talk about that, because you could watch the video and be inspired. But what's the typical inspiration when people see it? Most people see it. What do they think?

Heather K:

I think the first thing that a lot of people say, well, one of two things, either never give up is the phrase that's dropped on a lot of the versions of the videos with the music of choice and everything that people drop in there, or they just say, "Wow, that girl's a beast." I'm this competitive animal. And I'm like, "Man, I'm actually this really Midwestern polite girl who..."

Gary S:

Right.

Heather K:

This really only comes out in me in competition, which is partially why I love track. But yeah, it was a pretty magical moment.

Warwick F:

So the message for some people is, "Hey, when you fall down, don't give up. Pick yourself up, you can still win." But I think as you've just hinted, that's not the message. I mean, I'm sure you're not against that message, but the real message for you is somewhat different. What's the real message for you?

Heather K:

Yeah. I think two things really, the first being what I'd mentioned about how I barely realized I fell. I think it's really important to visualize whatever you plan to achieve in your life to really have that clear vision. And also I can adopt the whole never give up phrase, but I think I just need to add a little bit more beyond that to say, "Sure, never give up for all the reasons that people say about resilience. And you never win if you never try," and stuff like that. But for me, it's never give up because you never know when your greatest obstacle becomes your greatest opportunity to do things you never imagined you could, because I would never have pictured that I could have gotten up with 200 meters to go in a sprint race and win. But that gave me so much confidence going into the Olympic trials that summer and to follow through in the rest of my professional career to believe that I have this gear somewhere within me that I might need at some point again and it could be another magical moment like that.

Heather K:

And I've had so many opportunities throughout my life to speak in New York City for companies, and for schools and churches, and teams all over the world that are just interested in this compelling story, because anyone can look at a race and identify a moment in their life where either they've literally like me or figuratively at some point in their life felt like they fell on their face. And it can be really tough. And it usually doesn't happen from fall to finish in 30 seconds.

Warwick F:

Right.

Heather K:

But it's still is so important for you to stand back up and keep trying, because it might parlay into an entirely different career opportunity for me. It has to be able to speak and connect with people and just share a hopeful story.

Warwick F:

Yeah. What's interesting, we talk a lot on this podcast about success versus significance and... Like you, both Gary and I, are people of faith, and so that has a certain context from that worldview. But you've achieved a lot of success at University of Minnesota and just some of the professionally and all, but yet you've had challenges. From what I understand, you've been injured a lot, which seems to be part and parcel of being an athlete. It's just how many surgeries have you had. And just seems like it's enormous for whatever reason. It just takes a toll on your body. So from understand, you've had a dream of making it to the Olympics and the Olympic trials, injuries and whatever made that a challenge. So talk a bit about that. Both what happened in terms of injuries, Olympic trials, and that whole success and significance. Because I often find that whatever success you have, if that's what owns your soul, there's always another level.

Warwick F:

We talk on it's tough to be considered the greatest of all time, whether it's in track or tennis or whatever it is, because somebody else like... Yeah, I love tennis, Roger Federer, he's got like 20 majors, Rafa Nadal is at 20, and Novak Djokovic. If he's healthy, he stands a pretty good chance of winning the US Open, winning four majors in a year, which hasn't been done since rod Laver in '68 or something. And so in all probability, he won't be the greatest of all time. So you get the point is, you could translate that to track. So talk a bit about just the injuries, the Olympics, and the whole, if you had your self-esteem all wrapped up in success, and goals, and times, and... Anyway, does that make sense with all that?

Heather K:

Yeah, definitely. And I totally agree. I think even if you are the greatest of all time for now, time is still moving on, so the greatest is yet to come as I think we've seen with a lot of the young people at the Olympics.

Warwick F:

Especially in track, is there one time that's 30 years old in track that still exists as a world record? I don't know, but it'd be hard for me to believe.

Heather K:

Yeah, they're moving along quickly.

Warwick F:

Yeah.

Heather K:

Yeah. I guess for me, the interesting part of my story is that I had been very durable for a very long time in my career. I had no major injuries that took me out of training or race in high school or college, or the first several years of my professional career. So my first major injury was the spring after I turned 30 years old. So I joke that it all goes downhill after 30, although that's not the case.

Gary S:

It's after 50.

Heather K:

And I think what's challenging too about it is that a lot of times I think runners who stay healthy take up a lot of... It's a point of pride to stay healthy because it's a responsibility of yours to prioritize recovery and nutrition and stuff like that. But I just happened to fall on the ice while I was walking my dogs on a Minnesota winter day, and probably got a bone bruise on my sacrum. But I was literally walking the dogs before I was heading to the airport to go race in Scotland to that day. Not that day for racing, but flying out.

Warwick F:

Yeah.

Heather K:

And I think just all the sitting and then the competition and doing a long run and coming straight back into training 75 miles a week was too much to heal a bruise bone. So, that turned into a stress fracture a couple of months later. So, it's like, I don't want to say through no fault of my own, because I definitely should have been more respectful of the pain that I was having, but I just thought it's because I fell, and it's fine. So I'm just going to keep training. And I was preparing to try and make another world championship team outdoor that year. So, that was injury number one in 2017. And thankfully I got back from that one fairly quickly and was still able to race at the US Championships, albeit I had been running for about a week prior. So it was not the best performance I've ever had.

Heather K:

So following that, I think we just did so much physical therapy on that left side of my sacrum that I ended up having two consecutive stress reactions on the right side of my sacrum shortly thereafter in December in the spring of 2018. So after that, we're just like, "You know what? You're not as durable as we thought you were. We can't just rush back into things. So let's take a significant amount of time off just to really be able to get through this." And from there, most of my injuries were mostly just soft tissue, tweaking hamstrings or calves or quads or something like that. But the timing I think is particularly what you're referencing. That's been really tough for me. So I was probably the fittest I've ever been then, and maybe ever will be at this point now. I ran my personal best in the 1500 meters and the 800 meters just before the Olympic trials in 2016.

Heather K:

And I really felt like I had a good shot to make that team. But I was doing a workout maybe a week or two before the trials, and was limping a little bit between sets, but didn't really think too much of it because I just never had an injury like that before. But that turned into a full on blow out of my calf that I wasn't able to walk or run at all really for the days leading up to the Olympic trials. And we did a lot of praying and a lot of care for it, and I was able to be back on my feet, but again, just didn't perform the way I would want to given that you need to be basically at a hundred percent fitness and sharpness to be able to make a team in the US in such deep events.

Heather K:

So, that was probably the most heartbreaking one for me, because I really knew that everything was aligning perfectly for me. And then just so close to the actual moment where you really need that fitness, it didn't align. And then since then, it's just been similar stories of injuries popping up right before really important races, and trying to not freak out and manage them responsibly and get back on my feet to be able to perform well. But you have this time enough of getting into really good fitness and then never really being able to demonstrate that the way you want to, and knowing that that potential still exists within you, but feeling thwarted a lot of times. So it can be pretty frustrating.

Gary S:

In that situation, what you just described, what does resilience look like for you in that moment? What you just described. You're getting in shape and you want to perform, and then you come to a point where you're not able to perform. How do you move beyond that? How do you manifest resilience in that moment? Because throughout whatever crucible our listeners have been going through, there comes a time where they hit a wall. There are obstacles and there are walls which are a little bit harder to get through. How do you manifest resilience to get beyond that wall and maybe go to a different place or have a different goal? How does that work for you?

Heather K:

Yeah. For me personally, I think it's a combination of things. The first would just be an unyielding optimism and belief in myself that I am capable of those things that I've set out to do, and a belief that I still have purpose and meaning throughout the process. So even if I'm not performing at my best, if I'm showing up and I'm sharing my story and I'm letting people know where I'm at, I think that is oftentimes more powerful than just watching someone who's on the top of the world win everything.

Gary S:

Right.

Heather K:

Because that's not very relatable. So I've been very intentional in involving and sharing my story with my fans and people who want to follow my experience in this sport, so that they know that even these people that you might elevate to superhuman levels because they've achieved great things at one point or another go through these hard times as well. And then as my coach would say, I'm a very developed goal setter. Whenever we have goal setting sessions, I'm coming with pages and pages of process-oriented goals along with the outcome oriented goals that I want to achieve. And it's always important for me I think to focus on those processes, I guess, of the things that I can do on a daily basis, on a habitual routine that will in all likelihood lead towards success. And if I'm managing my sleep, and my recovery, and my nutrition, and listening to my body, and being an advocate for the things that I think I need in training with my coach and with my doctors, then in theory, things should work. And I get a lot of confidence and faith in that.

Heather K:

And then at the same time, if I'm hurt, I decided that I just want to be able to do 15 pull-ups in a row, and just start using my upper body in ways that I haven't before, because I know that will lend new strengths for me later. And yeah, I don't know how much of a math nerd you might be, but when I speak with kids, I always pull out this graph of an asymptote, which is basically Y equals one over X, so as a denominator.

Gary S:

Am so not a math nerd. I had no idea what that word meant when you said it. But I'm sorry. Go ahead.

Heather K:

No, it's okay. So, if you picture a fraction where it's one over X, any number. And that number is continually getting bigger and bigger. That fraction is going to get smaller and smaller and smaller, approaching zero but never actually reaching zero.

Warwick F:

Yeah.

Heather K:

So this has been my approach to my entire career. I think that on any given day, if there were no wind, if the weather were perfect, if I had the right people in the race, if I felt amazing and most perfectly healthy, maybe my absolute potential could be achieved. But most of us never actually have that perfect moment or the zero on this graph that we're reaching towards. But as long as you're still moving forward, as long as that denominator is getting bigger, you're still learning, you're still gaining experience, you're still developing different skills you didn't have before. For me, I think that that has been the process that I've decided to pursue is maybe I'm not exactly where I want to be, but I'm exactly where I need to be right now. And I'm going to gain as much knowledge and strengthen fitness as I can from this, and use it to push closer to that perfect day that we all keep chasing in the sport.

Warwick F:

What's interesting, Heather, is a lot of us watch athletes and sports. And I always love the post game interviews. The vast majority of the successful ones talk the way you've just spoken. They say, "I focus on the process. What can I do today to get better?" The results and the outcome will take care of itself if I've trained well, eaten well, cooled down, warmed up, all of the things I need to do, analyze tactics. I've done all of the process well, then they're able to accept the outcome as best as anybody can. They tend to be process orientated, the successful athletes. I mean, is that makes sense in your perspective?

Heather K:

Yeah. I think if you're only focusing on the outcome, then you forget a lot of the things that you need to do to actually reach that outcome. And a lot of times in track and field, it's not entirely in your control because there's 10 to 12 other people on the starting line for me who have been trying to focus on their process and outcome as well. So you can only control yourself in those situations. And you see people fall down in races, which has happened to me plenty more times than just the one that we discussed today, that haven't resulted in the same magic necessarily. So sometimes you think you're doing everything right, and that's all you can really control to have confidence on the starting line. But most recently at this Olympic trials, that was the case for me, where I thought I was doing everything right and was feeling really good, and then just started feeling a little bit off before the trials, only to learn that I had two stress reactions in my pelvis that I was just unfamiliar with what that pain is supposed to feel like.

Warwick F:

And this is the most recent ones for this year's Olympics?

Heather K:

Yeah, in 2020.

Warwick F:

Yeah. So I just want to go back for a second, because what you went through, especially in 2016 was devastating. You thought I have a real shot of making the team and making my first Olympics, and then some injury comes at the worst possible time. And you've from what I understand in the last relatively recently retired from, I guess, I don't know if you'd say professional athletics or just competitive in that sense with Olympic or national all age level. I mean, how did you get beyond this? Because I know you're a person of faith like we are, but you're still human. I mean, how in the world did you get beyond that? Because it would be easy to say, "Well, be angry at God, the universe." It's like, "Hey, this is so unfair." I mean, I had a real shot. I was doing everything right and injury comes on. I mean, come on. I mean, really. How did you get beyond that? But it felt like this is so unfair.

Heather K:

Right. Yeah. I think partially for me it was a bit of recognizing that we make plans and God laughs.

Warwick F:

Right.

Heather K:

You think you can assign a purpose for yourself and you can tell yourself, "God has made me to be an Olympian." I thought that this was my purpose and what I was meant to achieve and that I could use that platform to do good things in the world. And so, yeah, especially in 2016, I just felt like, "Okay, then what do we do all this for if we're just going to take it away at the last second?" And he gives and takes away in all aspects of life. So I think just recognizing that maybe in those moments it's an opportunity for me to recognize that, I was trying to impose my will on God instead of letting God's will happen for me. And similarly, I raced at the World Championships indoor in 2014, and it felt like one of those God moments, because I actually didn't qualify.

Heather K:

I was the alternate to make the team. And then days before the competition in Poland, I got a call that said, "Hey, Heather, the winner of the National Championship is injured, so we need to send the alternate. Can you get to Poland in two days?" And I'm like, "Wow, this is grace that I do not deserve, but I'm just going to go and try and make the most of it." And I ran a personal best in the prelim, made the final, and I'm like, "Okay, I'm ready to medal. This is God's perfect for me. He wants me to medal."

Warwick F:

Yeah.

Heather K:

And I got tripped up and fell and knocked my knee out of the joint and got up and still was able to finish the race. But I just remember that you always wear a race bib on your chest.

Warwick F:

Sure.

Heather K:

And it was flapping from having fallen on my chest, and it wasn't staying really in place. So, in that moment I just tore it off and threw it to the track to just finish the race in that really embarrassing, really far off distant last place. And it was in that moment that I was like, "Wow." I forgot that I wasn't representing myself, I wasn't representing Team USA, I was here to represent God. And somewhere along the lines, I decided that I need a medal. And I think that He's been entirely a little bit too Old Testament for me in terms of how quickly He roots me back into putting my faith in Him, instead of believing that I am just deserving of all the success. But it's humbling for sure. So I think if anything, in those moments, it's a chance for me to retool where I'm investing my identity and why I'm doing these things and what my purpose is in the sport, and making sure that I try to put God first in what I'm doing

Warwick F:

As listeners would know, I mean, it's a different parallel, but I'll try and make it short is, again listeners would know I grew up in this 150 year old family media business, very large, founded by a very strong believer. So I felt like as a person of faith, clearly it's God's plan for me to resurrect the company in the image of the founder and have it be well run. So I did this $2 billion plus takeover at age 26, which ended up failing spectacularly for a number of reasons. So I felt like I knew God's purpose, and clearly if He'd want it to happen despite a lot of the setbacks I've faced, which most of them were my fault, still if God wanted to happen, it would have happened. So clearly He had another purpose. But to me it was pretty certain, "Hey, I'm going to be prominent in the country of Australia and I'm going to do this wonderful thing through this newspaper company." Just seemed evident.

Warwick F:

And so I went to Oxford like other ancestors, worked on Wall Street, Harvard Business School. I mean, I'd did the equivalent of training my level best to be qualified for this position. And it didn't work out. So that's like 30 plus years ago. And so I've had some perspective. So talk about... As we're in this resilience series, your professional career is now ended. Some of the goals you achieved, some didn't. But what are the lessons that you've learned from that, and what do you see as your future, maybe the message maybe God has put on your heart or... Because people are going to be thinking, gosh. What's the lesson in all this for Heather for us? And what's Heather's purpose now. So how do you look at all that?

Heather K:

Yeah. I mean, I think I'll always look back fondly on these years of being able to compete at the highest level, and just test myself to see where I stack up against some of the world's best. And I think that what I've learned from that, or what I'll take forward from that is that if I put my everything into whatever I decide to do next, I can do something great there also. And just to have that sense of belief that there are more, I guess, adventures that I can explore and try to apply the same level of discipline that I have with this. But yeah, it will be memories that I will be very excited to share with kids that I coach. I coach some adult athletes, and regardless of whatever level you're at, I think that it can still be so applicable and relatable to be able to share those kinds of stories.

Heather K:

So it just made me who I am as a person. And I think you're molded through both the triumphs and the failures, and it will just make me more resilient, as we've been talking about, to be able to face whatever's happening next. And yeah, I definitely think that I've applied what I've learned through athletics in facing challenges in my employment, and in my marriage, and in friendships and family and stuff like that, that I don't know how else I would have gotten such clear evidence in a world where it's safe to make mistakes. If you screw up in a race, it's sad and maybe it will be for me a reason that I don't get another opportunity or I don't make as much money in the sport.

Heather K:

But you have those four and a half minutes in a mile to really put yourself out there and take risks and see what you're made of. And then you can go back and eat dinner and go to bed and start your next day over and keep training. So it's like a really short way to just test yourself, giving everything that you have to something, and then apply that to the things that are most important, long-term.

Gary S:

I have to say, do you say four and a half minutes in a mile? I'm thinking, "Oh, come on." It's like nine minutes and 45 seconds in a mile for me, but that's a whole different story. I thought it was really interesting Warwick that you told your story in the context of our conversation with Heather. There was a story. One of the things that I did some research on as we were preparing for this, Heather, was a story that the Mankato Free Press did on you, off of a speech that you gave to some marathoners. And in the second sentence of their story, they're talking about the 2008 fall, get up, finish the race, and win. And then they say, "Search her name plus fall, and you can see it for yourself." So I thought, how big is this? So I searched Heather Kampf and fall, and it returns 6,170,000 results. Now, Warwick, I know you feel like... And there was a book written the Fall Of The House Of Fairfax about your takeover.

Warwick F:

Sure.

Gary S:

And you said many times you feel like that's all people know you for. You'd be happy to know, I think, that Warwick Fairfax and fall only has 2,270,000.

Warwick F:

Thank you so much for telling me.

Gary S:

No, here's my point though. Here is my point for bringing all this up, neither one of you are defined by the falls, right?

Warwick F:

Right.

Gary S:

You're defined by the resilience and how you came back from that. Heather, you're speaking in that story. Warwick you're hosting this podcast and writing your book coming out October 19th. You're not defined by what Google says you should be defined by. So it doesn't matter what terms people put in there. You're living lives with resilience, focused on achieving significance not just success. And that's something I think I hope listeners can take away from this conversation as we continue.

Warwick F:

Yeah. I mean, such a great point. I mean, what I'm curious about really in this vein, Heather, is there's a dance between... there's nothing wrong with going for your goals, for trying to achieve success. I think most of us have seen Chariots Of Fire. And I guess as an athlete, you probably have seen that movie. And there's a great line when Eric Liddell, the great Scottish runner, says, "I feel like God made me fast. And when I run, I feel His pleasure." I mean, that's just such an incredible line. So talk about how it's okay to strive for goals. But how do you stop having your whole sense of self wrapped up in a goal? So, how do you be both as excellent as you can be, which I believe scripturally we're meant to give our all as if we're doing it unto the Lord, there's scripture backing that up? But how do you give it your all, but yet not have the result own you? How do you achieve that balance?

Heather K:

Yeah. I would say that I have worked on it a lot over the years because I definitely have had moments in my life where my identity was more wrapped up in running. And I think this beyond just the learning moments of recognizing, "Wow, I cried for days over false starting at this one race," and life will go on and more opportunities will exist. And just getting the benefit of hindsight in those situations, but also just grounding myself in real things and recognizing what my priorities are, and knowing what will be there for me no matter how things turn out. So for me it was like my coach in college would always say, "Well, the sun will rise tomorrow and your mom will still love you." So regardless of how you perform, the sun is still going to come up tomorrow and you're going to still have people that care for you, the person, instead of just you, the athlete.

Heather K:

And I've been so blessed to be surrounded by just the best coaches and the best teams of people who have supported me because they want to see me do well and they want to share in that success with me. Because I think when you talk about success versus significance, Gary, it's just really to me like significance is success shared. And what I love most about that Big Ten video that nobody gets to see because they cut it off right after the race is over, is that A, I didn't actually win the Big Ten 600 meters in 2008. I was second. And that is because they split the race into two heats. And my heat was usually considered the fastest heat. They put all the fastest heats in that one. But there was a girl who ran two tenths of a second faster from the first heat.

Heather K:

And I didn't realize that until the very end of the meet, everything had already been tabulated for the team results. But we knew that we had won the meet as a team. So I'm really excited for everyone. We'd won by eight points. And it wasn't until they're having us each come up for our individual medals that I was standing at the medal podium waiting to take my first place medal for the 600. And this girl had to tap me on the shoulder and be like, "Heather, I actually won." And so I had to hop down to the second place podium spot.

Heather K:

But for people who are aware of track and field, you get 10 points for winning a race and you get eight points for getting second. And our team margin of victory was eight points. So it was just that moment where it's like, "Wow, if I hadn't gotten up, or finished the race, or finished just exactly where I did, we would have tied or lost at best." So it's just like those things you never really know how it's going impact the hundred women that were on my team and the coaches and the people who have had the pleasure of watching this video, all 6 million of them or whatever it is. And I just think that is the definition of significance is when you can touch people's lives and give them hope and a reason to keep thriving for whatever they're chasing in their life. So yeah, just being able to share that success and being humble enough to know that it wasn't just all you, but it came from somewhere beyond. That is pretty great.

Gary S:

And this is the moment in the show where I customarily say, "Did you hear that? That's the sound of the captain turning on the fasten seatbelt sign." But Heather gave me a tip beforehand that I can say, "Did you hear that bell? That bell means we're entering the final lap of the race." So we're getting to the point where the tape will be broken here in a little bit, and we're going to finish our conversation. But we've got a little bit more time left, so stick with us listener.

Gary S:

I want to point out one thing that you just said, Heather. You probably didn't even realize it in the same way that you didn't realize exactly everything that happened in that viral video when you fell down and how far you fell down. You said in that video 6 million or whatever people who watched it, right? There was at least 12 million people who saw that video based on the story I saw, which was from two years ago. The fact that you don't know that number speaks volumes about what's important to you, what your character is like, what significance versus success looks like for you. Because you don't have a tally somewhere in your house where you check off each new million person that gets in. And that's a critically important thing.

Gary S:

I want to read something from the article that led me to even find you. And that was Forbes Magazine in 2018, did a story called the Three Strategies Experts Use to Overcome Failure. And they cited your fall, your getting up and winning that heat. And this is what they say here, "Everyone would have understood if she'd stayed there on the ground, convinced she'd failed and there was no chance of recovering from a fall like that. But she didn't stay on the ground. She got up, she finished what she started, and she emerged the champion." Well, they didn't get that right. The champion of that heat will say that Heather went on to become a four time US national champion, and now professionally competes internationally as a middle distance runner.

Gary S:

Here's the end of this thing that I want to pose to you because it's a question. And I would like you to answer this for our listeners. What if she had let that moment define her? What if she had stayed on the ground admitting defeat? What if it had changed the entire trajectory of her career or her life? How would you answer those questions?

Heather K:

That's heavy. Yeah. I don't know. I think in some ways maybe what they don't realize, because it was less on anyone's radar, was that I had done that once already. I had stayed down. I didn't finish a race after I fell in high school, and I realized that I never wanted to do that again. It was the state meet my senior year at cross country and I tripped and fell and was completely falling off the lead pack of the race where I thought I should finish. And I got up and was a little delirious, and I was weaving around, and somebody asked me, "Are you okay?" And just looked right at me. And I just started bawling and I didn't finish the race. And A, it was really embarrassing to be ranked in the top 10 in the state and not even to finish the race, but B it gave me a lifelong lesson that I never want to feel that way again.

Heather K:

So I think maybe if I hadn't had that experience then, and I had stayed down in college instead, it would have probably given me just knowing my personality, the same general trajectory of knowing that after that day. I would never want to feel that way again. I know I'd still keep fighting and trying and just showing up. But yeah, I guess if it maybe had some deeper impact on me that made me realize that maybe I'm not cut out for this, I'm not as tough as I need to be, I probably wouldn't have continued in this sport after college. And that would be the end of my running story as far as people who follow it. But no.

Warwick F:

Wow. Well, I guess as we conclude Heather, thank you so much for sharing. People listening will have had setbacks, failures. What kind of message of hope would you give them? Because sometimes when we're young, we have this dream of what we want to achieve. And we might achieve some goal but maybe not all of them. Sometime maybe the gears have to shift, like in your case, competitive running at least in terms of all age groups as you've now moved to a different phase. So talk about what would a message of hope be for people that have had setbacks, or maybe the original dream they had was partially achieved, but maybe not completely, they've had to move on. What message of hope would you give people?

Heather K:

Yeah, I think first of all, it sounds trite, but it's all about the journey, not about the destination. So if you've made the most of your journey along the way, then you can rest peacefully knowing that you gave everything you had to get to wherever you did. And that is commendable. And then I guess now from the perspective I've been, when Gary and I first spoke to decide that I would be coming on this podcast, I wasn't able to talk about retirement without crying.

Gary S:

Yeah.

Heather K:

So the fact that I am getting through the entire podcast to be able to define myself as a retired professional runner is a good sign. And what I didn't expect to find on the other side of this was a little bit of relief or peace, and just recognizing that you put so much into something and you still... As much as I try not to invest my entire identity into it, it is a little bit of a trap. And when you escape from that trap then you give yourself the chance to just look at the world as your oyster in this new opportunity.

Heather K:

I'm headed after this interview to go probably accept a new job offer. And it's really exciting to just have a new avenue to explore in my life. And I guess I perhaps maybe even held onto the stream for a little bit too long and looking back at things now and just recognizing the ups and downs of my injuries that weren't healing, that perhaps I could have had this experience sooner. But for me it was the right time. And I was really glad to get one more shot. This was my fourth Olympic trials this summer. To just feel like I left it in a place that I can be okay with no matter the outcome. So if you can be intentional about that and just get to that place where you know you gave it all, then just get really excited for whatever's on the next page when you turn it over.

Gary S:

Wow. I've been in the communications business long enough to know when the final word is spoken on a subject, and Heather has spoken the final word, broken through the finish line tape, won her heat, and I'm going to award her the gold medal on this one for her perspective on resilience. Before I go into and do a wrap up of what I think are three excellent takeaways from what you said here, Heather, I'd be remiss if I didn't give you the chance to let listeners know how they can find you perhaps on social media so they can follow what is next in your life as you continue to use resilience to chart your course forward.

Heather K:

Sure. I am primarily most active, I would say, on Instagram and Twitter a little bit, just because everything posts there as well. But it's just my full name at Heather Rae, R-A-E, Kampf, K-A-M-P-F. And that's my handle on both of those things. And yeah, you can follow whatever's next in my hobby jogging and my dogs, and whatever else I do in my career.

Gary S:

Awesome. Well, here listener are those three takeaways really quickly in this episode of our resilience series that come from Heather. First one, never give up. There's a caveat to this. I'm going to keep talking, because it's not just never give up period, exclamation point. It's never give up in the short-term or the long-term, because as Heather says, you never know when your greatest obstacle will become your greatest opportunity. That's something that Warwick talks about a lot here at Crucible Leadership as well. Number two, have a plan and stick with it. Heather's plan was not to fall during the final third of that Big Ten race in 2008, it was at least to finish and win her team a point in the competition. That was what got her up off the ground. The rest was the result of that resilience to follow the plan even against long odds.

Gary S:

And the third point, and I love this phrase to the point that you should copyright it, Heather, because it's good, develop an unyielding optimism. I'll say it again, an unyielding optimism. That's what Heather said she has developed. You can inspire people often in deeper ways by continuing on in pursuit of process oriented goals rather than achievement oriented goals, which to me sounds a lot like pursuing a life of significance not just a life of success. It's fitting in episode three of our Harnessing Resilience series, featured a distance runner, because we're now halfway through our journey to the finish line in our exploration of this critical aspect of moving beyond our crucibles. Be sure to join us next week when you'll meet Lucy Westlake, a young mountain climber who was barely a teenager when she tried to scale Denali, the highest peak in North America. She did not succeed, but she also did not give up. She harnessed resilience and tried it again four years late. What happened, you'll have to listen September 14th when part four of Harnessing Resilience goes live.

It was moment seen by tens of millions of people across the globe thanks to a viral video: Heather Kampf falling during the final lap of an 800-meter race in college, then springing to her feet to not just catch her competition, but win. Yet Kampf cautions those amazed by her triumph to take a deeper message away from her 2008 feat than “Never give up.” What fueled her miraculous comeback was having a vision for the race long before it started and sticking to that vision when the crucible came. What she discovered about herself during that final lap — and in the setbacks and struggles before and since — is that her faith gives her access to another gear critical to harnessing resilience on and off the track.

You can watch Heather Kampf’s remarkable fall-and-finish during the 2008 Big 10 Track Championships by watching the video in this news story: www.bit.ly/harnessingresilience1. You can also follow the now-retired Kampf’s post-running career on Instagram at @heatherraekampf

And don’t miss part 4 of “Harnessing Resilience” with guest Lucy Westlake, debuting Sept. 14.

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Have a question or comment? Drop us a line at info@beyondthecrucible.com

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Transcript

Warwick F:
Welcome to Beyond the Crucible. I’m Warwick Fairfax, the founder of Crucible Leadership.

Gary S:
Welcome to week three of our six part series, Harnessing Resilience. I’m Gary Schneeberger, co-host of the show. We’re doing a deep dive on this subject because without resilience, there is no moving beyond our crucibles. We’re hearing from guests who found the resilience to overcome their setbacks and failures, as well as experts with practical insights and action steps to help you bolster your own ability to rise above life’s inevitable, unavoidable crucibles. Warwick and I talked this week with Heather Kampf, a champion distance runner who quite literally picked herself up, dusted herself off, and started all over again when she fell during a high profile race. She harnessed resilience on the spot in a way that has amazed tens of millions of people, including myself.

Warwick F:
Well, thank you so much, Heather, for being here. And yeah, we’ll get to that 2008 event in a moment. And listeners may be curious as to why something like that will get 12 million views on video, and you’ll find out soon why that is. And you’ll also find out what the lessons from it are, and maybe different than you’d think. I’d love to hear just a bit about the backstory. But as we’re recording, the Olympics have just finished. And I’m guessing, I don’t know, growing up in Australia, we always watched the Olympics. I’m guessing you were probably watching some of it and seeing what happened. And we just had some incredible athletes, the 400 meter hurdles were Sydney McLaughlin and Dalilah Muhammad. Actually something that’ll interest you Gary, Molly Seidel from Brookfield, Wisconsin.

Gary S:

Yeah, shout out to the Midwest!

Warwick F:

She won the bronze in the women’s marathon, which is amazing. And then for me being Australian, there was the great tussle between Ariarne Titmus and Katie Ledecky in the women’s 400 and 200. My kids had asked me, “Who are you cheering for?” And I wouldn’t answer. But since I’m dual citizenship, it’s hard not to cheer for the Aussie. So everyone’s got Olympic fever. So just tell me about the backstory, where you grew up and family, and what led you to have this just passion for running.

Heather K:

Yeah. So I grew up in the Twin Cities of Minnesota, just south of Minneapolis and St. Paul. I have an older sister, and we were pretty active kids doing a lot of just outdoor activities and things like that. But I think that my first sport love was really gymnastics actually. I love to just sprawl out in our backyard and do tumbling tricks and everything like that. So it was actually my gymnastics coach in my freshman year of high school who was challenging us all to races down the hallway of our high school as part of our conditioning drills. And he was a pretty fast guy, so he always would try to get the girls to give him a head start and then he would chase them down. But I was the first girl on the team who could give my coach a head start and still beat him in a flat sprint of a race.

Warwick F:

Wow.

Heather K:

So as much as I love gymnastics and spending time upside down, he was like, “You know what Heather? You should really think about trying track.” And I had a few other people in my life who had mentioned to me that that would be a good idea. Just in the US we have the presidential fitness testing by ed class. So we would do a mile run twice a year. And my goal was always to beat all the boys in my class. And so that was a point of pride for me to be the fastest kid in my grade. And I guess I didn’t really think that I would really love track as a full time sport. I thought it was just a nice thing to do a couple of times a year, because it seemed like it was just running in circles and it would be really boring. But it turns out I’m pretty competitive, and I really like things where I can see my progress, put the work in. And it really just translate well into the results later for the most part.

Heather K:

So I became really in love with the sport my freshman year. I made it to state as a relay member in two events. And then as they say, the rest is kind of history. I won a couple state titles in high school and got the attention of some amazing coaches at the University of Minnesota who brought me on board to run with the Gophers. And yeah, I think I was a competitive recruit to bring onto the division one scene, but I wasn’t by any means amazing. My primary event was the 800 at the time. So I ran 210.42 was my best in high school, if anyone likes to follow the times and the numbers in the track world. But my freshman year, just being around better competition and people that race, I went from 210 in my first ever collegiate race. I matched my best from high school to 203 in my second race.

Warwick F:

Wow.

Heather K:

It just suddenly put me on a completely different caliber and trajectory with some of the best in the nation in the NCAA. And I won the NCAA title as a freshmen indoor that year. So a few people asked me afterwards, “Oh, do you think you’ll go pro after this?” Because I just had developed so quickly there.

Warwick F:

Sure.

Heather K:

But I really valued my team and I valued getting an education for free, so stuck around college and then went pro after graduation.

Warwick F:

Wow. So do you have a history of athletes in your family or competitiveness? Because often you see people that are athletes, I mean their genetic pedigree is like wow. Like Sydney McLaughlin, I think both her parents raced at LSU or something. Did you have that kind of gene pool there?

Heather K:

Well, we have tried to trace some lineage to figure out just exactly where this is from. I had a great uncle who was a pretty good track athlete, and my dad was… he liked to pride himself in being most improved in wrestling. So he carried that trophy around the house, and he ran track as well. But I think that he joked that he was a varsity senior drinking team member, and like party, and wasn’t as serious about the athletics or just being very diligent and things. And I think my mom maybe is the one who is a little bit more diligent and, I don’t know, just really works hard towards whatever she’s doing. So I think that I just got between both of them. Once my dad grew up, that message that you get out what you put into things. And that really resonated with me to just give my best. And then the genetics, I guess, is a mix of many things.

Warwick F:

But it sounds like you loved running. I mean, sometimes high school athletes and tennis or wherever, you’ve got a really pushy parent saying you can do this, and they take him to all of the special clinics and all that. But it sounds like in your case, I’m sure your parents supported you, but it was you that really had a passion for running. It wasn’t like people were saying. Your parents saying you have to do this and this is your ticket. Was it more just you, your love of it?

Heather K:

Yeah. It was fairly organic for me to fall in love with it. And I actually was originally preparing music scholarship pieces to try and become… Go to school for music. I was a flutist. And so that was the thing that I was really good at and could have maybe had a future in, but my mom really had to force me to practice every day. And it wasn’t my passion in the same way that athletics was. So when I found out that I had a full scholarship opportunity for track, instead of having to continue perfecting my music, I was like, “Well, this sounds nice also.” And just decided to gear a little bit towards that. And no regrets about that. I’m really happy about where running has taken me and all the people that I’ve been able to connect with, because I really think what makes people fall in love with it at any level is the community of people that you find yourself surrounded by.

Warwick F:

Because obviously any athletic endeavor is hard. And it seems like the people that do well do it just for the love of the game and love of the sport. I think of Roger Federer, who’s like 40 years old playing tennis, and obviously he’s worth a huge amount of money, but it’s clear that he just loves playing tennis. I mean, eventually he’s going to have to stop soon, but he just loves it. He loves the competitiveness. Is that the same for you in the sense you love… I mean, what is it about running that you love? What makes you just want to get up in the morning and train and keep going?

Heather K:

Yeah, I think that it feels like this was a gift given to me by God. So from this time that I’ve been competing, it felt like to give anything less than my best is to sacrifice the gift, to quote Steve Prefontaine, a pretty famous runner.

Warwick F:

Right.

Heather K:

So yeah, I think for me it’s all about just bettering my best and seeing what I’m made of, and what potential I have and chasing that. Definitely as you age, it is a challenge because you might eventually get to a point where your best days are behind you, specifically for that time period.

Warwick F:

Right.

Heather K:

But what I’m looking forward to now in my post retirement life here, at age 34, is being able to chase new bests in this body that I have now, and just have personal bests every year and try new events and everything, because it really is a sport that you can do for life and I anticipate continuing to do that. My husband is a runner. He’s training for the Twin Cities Marathon this Fall. So a lot of times it’s just the best time of day for us to really connect and have conversations when we’re parallel running with each other, versus the intimidation of face-to-face contact that some men don’t love. So we have our best conversations on runs and everything.

Warwick F:

Well, I want to get to this 2008 event. But those listeners might be hearing it’s great to have conversations when you run. You’ve actually got to be reasonably fit, because if you’re totally out of breath, it’s hard to have a conversation. So you want to have a good conversation, you got to be somewhat fit.

Heather K:

That’s a reason to try and hang on to that.

Gary S:

It is absolutely true that the older you get the harder it is. I picked up running about 10 years ago, and I mean, I’m slow, okay? In little league in baseball, it took a triple to score me from second base. That’s how slow I was. And I’m still pretty slow, but there’s something about it that when you do get under your normal split for a mile, even if you’re just going around the neighborhood, there’s something about it that is very endorphin creating, very confidence creating. There’s just something about it that I love. So even though I’m a turtle, I still go out there and do it. And I am not. We’d be remiss if we didn’t say this, you earned the nickname during your career, which was Queen of the Road Mile. How did that come about?

Heather K:

Yeah. I totally agree with you on how finishing any run feels fulfilling.

Gary S:

Yeah.

Heather K:

But then yes. So I found myself just jumping into a few of these road races. It’s just a one mile road race. A lot of times it’s just a straight shot or sometimes you go out, take a left turn or whatever down one block and then come back the other way so that the start finishes close for people to watch. But for whatever reason, it just seemed like I had a knack for sniffing out the finish line and those, I guess you’d say. I just inordinately have had more success in road miles than I have in track miles or other races to a point where I haven’t made an Olympic team. But just watching the Olympics, you saw Laura Muir who got second in the 1500.

Heather K:

I finished within half second of her in a road mile before. So it’s just entertaining to recognize that your own strengths can borrow to different events a little bit better. And I think being more of a speed and power athlete background in gymnastics and shorter events have just the ability to put a little bit more force through the ground in the roads. And so I can power on pavement a little bit more. But mostly I think it’s just the purest form of racing. You don’t know where you are most of the time, because there aren’t clear markers on the course of exactly where you’re at.

Gary S:

Right.

Heather K:

So, you do this. For me at least I found that doing a long slow grind of just building up building up speed all the way to the finish would thin out the field, and then you just try to make the final punch to get to the tape first.

Gary S:

It sounds to me like it’s a little like the Fast and the Furious of running, right? It’s like everything’s a quarter mile at a time, right?

Heather K:

It’s drag racing. Yeah.

Gary S:

It’s drag racing sort of thing, but it’s running. Since this is a series about resilience, it seems like that might be a resilience point, or might’ve been a resilience point for you. And that you did these longer races, you did these longer things, but you found as you were trying different things that this one really fit you and you threw yourself into that. And there was some both success and satisfaction in doing so. Is that fair?

Heather K:

Definitely. It’s confidence producing to win races, and it’s joyful to be somewhere where you don’t feel the same pressure that you might feel on the track. So for me, I was just always happy to be there. And I was the person that was pulling everyone in to do warmups and cooldowns together, and sharing racing tips and everything, because I always thought if I’m supposed to be the expert at these, I can still win even if I tell someone else what I usually do on a certain course or something like that. So yeah, I think for me it was definitely taking some of that pressure off than just enjoying it.

Warwick F:

That’s awesome. So I want to get to what has brought you to prominence, which is a strange thing. So talk a bit about… There might be a few people that hasn’t seen that 2008, I guess, 600 meter indoor run, but..

Gary S:

And we will put that link in the show notes. And again, the context for why we do that will come out in our conversation here, but we’ll put it there so you can see it, because, as Heather will explain, it does not define her life, her experience, and her career, but it’s important to see as we talk about resilience. So we will have that in the show notes, for sure, just so you know.

Warwick F:

Absolutely.

Heather K:

Thanks Gary. Yeah. So I guess context first, this was the 2008 indoor Big Ten Championships at the University of Minnesota. So we were hosting that meet at home. My team, the Gophers, had just won their first ever Big Ten title, my freshman year indoors in… oh, sorry, excuse me, outdoors in 2006. And we won our first ever indoors in 2007. So our team was just on a bit of a tear of our own of feeling that momentum and success of working together. So this was the time of the season where my coach said that every athlete who had a potential to earn a point in any event would go to the well. They would do everything they can to try and earn points and succeed for the team. So as a fairly talented and versatile athlete myself, I was running both the mile and the 600 meters individually alongside the four by four on the last night of the event as well.

Heather K:

So, this occurred over two days. Usually the mile and the 600 meters prelims were on the first, and then you are referring to the 600 meter final, which happened maybe 45 minutes after the mile.

Warwick F:

Oh my gosh.

Heather K:

Yeah, it was definitely a very hefty schedule for anyone who’s followed track and field to know this, how tight those races were together.

Warwick F:

Yeah.

Heather K:

So I would wake up in the morning on Big Ten final days with my heart beating out of my chest, just knowing what I would need to accomplish that day. But as I said, I rely on my faith and in my racing and in competition. So I told myself all things are possible through Christ. And my other mantra was I’m a machine for the team, because it really didn’t seem like the kind of thing that a person could humanly do. So I like to think of myself as just this mechanical being that just would do what needs to be done to achieve what we wanted to do together. So that’s how I would enter into these events and what I was thinking about on the starting line of the race. And if you want, I can talk you through the race a little bit from my perspective.

Warwick F:

Yeah, please.

Heather K:

Sure, sure. Okay. So, the race started and as I had just finished my last race shortly before, I decided that I would just be a little bit conservative in the first two laps and let anyone who wanted to lead the race, lead the race, because Big Ten Championships are not about time. You don’t have to run the fastest, you just need to be first to earn the most points. So I followed behind a Penn State runner named Fawn Dorr, who was actually a really good 400 meter hurdler as well. And I just was biding my time until that final lap, where I started to make a move around the outside of her to really get into charge in the last lap and try and speed away with it. And just as I was going around her and cutting back into the inside lane, I felt a little bit of a nick on one of my heels. And as I was trying to correct for that foot feeling out of place, the other one felt like it got stepped on from behind. And I was just going down fast.

Heather K:

So from my recollection of things, I know that my hands hit the track, but what I pictured happening was that I just fell to a kneeling position, smack my hands on the ground, which is never a good place for your hands to be during a race, and then just got up and started running again. But it was really shocking to me once I did get up just to see how much distance the race has gapped me by at that point. I was like, “Man.” I really felt I don’t know why they got so far ahead of me, but I just really wanted to finish the race because I knew even if I got dead last in my heat that I would still earn one point for the team. And it was going to be a very tight finish for the championship overall.

Heather K:

So got back up and started running, and just started surprising myself because I was catching one person on the backstretch, and I thought, “Wow, that’s a lot better than I thought you were going to do. Pat on the back. Nice job, Heather, you caught one.” And it wasn’t until coming around the final curve of that last lap that I heard the in-house announcer say, “And watch out for Heather Dorniden,” which was my maiden name at the time. And I was like, “Yeah, watch out for me.” I just got this incredible surge of momentum where it felt like I was speeding up and everyone else was slowing down. And I had just enough gas in the tank to be able to sneak by my own teammate at the finish line to win my heat. So, that was my experience of it.

Heather K:

And I think afterwards, when everybody was just celebrating and telling me how amazing it was and how they couldn’t believe I did that, I was like, “You guys, I don’t really understand. It wasn’t that big of a deal.” And then my dad pulled out his video camera and showed me how I had actually fallen. And I didn’t just touch my hands to the track for a second, I fell on my stomach and was skidding on the track and really took some time down there for a second. And that was just completely not a part of my memories. I don’t know if I just shut my eyes really tight or what was going on there. But I think that when you have a really strong vision of what your goals are before you even start something, that positive vision is so much stronger than any obstacles that might step in your way. So for me, I think that that vision and my goal was just so prominent in my mind that it made everything else fall by the wayside so that I could still focus on what I was there for.

Warwick F:

I mean, for listeners who haven’t seen it, it’s a really incredible video of Heather falls down and gets up. And it’s like a movie except it’s real life. It’s somehow you overtake folks and edge out the other person to win. I mean, it’s unbelievable. And somehow this video, as you say, has gone viral, but I think you’ve hinted at it. But when people look at it, what’s the message that a lot of people get from it which is not the message you take? So talk about that, because you could watch the video and be inspired. But what’s the typical inspiration when people see it? Most people see it. What do they think?

Heather K:

I think the first thing that a lot of people say, well, one of two things, either never give up is the phrase that’s dropped on a lot of the versions of the videos with the music of choice and everything that people drop in there, or they just say, “Wow, that girl’s a beast.” I’m this competitive animal. And I’m like, “Man, I’m actually this really Midwestern polite girl who…”

Gary S:

Right.

Heather K:

This really only comes out in me in competition, which is partially why I love track. But yeah, it was a pretty magical moment.

Warwick F:

So the message for some people is, “Hey, when you fall down, don’t give up. Pick yourself up, you can still win.” But I think as you’ve just hinted, that’s not the message. I mean, I’m sure you’re not against that message, but the real message for you is somewhat different. What’s the real message for you?

Heather K:

Yeah. I think two things really, the first being what I’d mentioned about how I barely realized I fell. I think it’s really important to visualize whatever you plan to achieve in your life to really have that clear vision. And also I can adopt the whole never give up phrase, but I think I just need to add a little bit more beyond that to say, “Sure, never give up for all the reasons that people say about resilience. And you never win if you never try,” and stuff like that. But for me, it’s never give up because you never know when your greatest obstacle becomes your greatest opportunity to do things you never imagined you could, because I would never have pictured that I could have gotten up with 200 meters to go in a sprint race and win. But that gave me so much confidence going into the Olympic trials that summer and to follow through in the rest of my professional career to believe that I have this gear somewhere within me that I might need at some point again and it could be another magical moment like that.

Heather K:

And I’ve had so many opportunities throughout my life to speak in New York City for companies, and for schools and churches, and teams all over the world that are just interested in this compelling story, because anyone can look at a race and identify a moment in their life where either they’ve literally like me or figuratively at some point in their life felt like they fell on their face. And it can be really tough. And it usually doesn’t happen from fall to finish in 30 seconds.

Warwick F:

Right.

Heather K:

But it’s still is so important for you to stand back up and keep trying, because it might parlay into an entirely different career opportunity for me. It has to be able to speak and connect with people and just share a hopeful story.

Warwick F:

Yeah. What’s interesting, we talk a lot on this podcast about success versus significance and… Like you, both Gary and I, are people of faith, and so that has a certain context from that worldview. But you’ve achieved a lot of success at University of Minnesota and just some of the professionally and all, but yet you’ve had challenges. From what I understand, you’ve been injured a lot, which seems to be part and parcel of being an athlete. It’s just how many surgeries have you had. And just seems like it’s enormous for whatever reason. It just takes a toll on your body. So from understand, you’ve had a dream of making it to the Olympics and the Olympic trials, injuries and whatever made that a challenge. So talk a bit about that. Both what happened in terms of injuries, Olympic trials, and that whole success and significance. Because I often find that whatever success you have, if that’s what owns your soul, there’s always another level.

Warwick F:

We talk on it’s tough to be considered the greatest of all time, whether it’s in track or tennis or whatever it is, because somebody else like… Yeah, I love tennis, Roger Federer, he’s got like 20 majors, Rafa Nadal is at 20, and Novak Djokovic. If he’s healthy, he stands a pretty good chance of winning the US Open, winning four majors in a year, which hasn’t been done since rod Laver in ’68 or something. And so in all probability, he won’t be the greatest of all time. So you get the point is, you could translate that to track. So talk a bit about just the injuries, the Olympics, and the whole, if you had your self-esteem all wrapped up in success, and goals, and times, and… Anyway, does that make sense with all that?

Heather K:

Yeah, definitely. And I totally agree. I think even if you are the greatest of all time for now, time is still moving on, so the greatest is yet to come as I think we’ve seen with a lot of the young people at the Olympics.

Warwick F:

Especially in track, is there one time that’s 30 years old in track that still exists as a world record? I don’t know, but it’d be hard for me to believe.

Heather K:

Yeah, they’re moving along quickly.

Warwick F:

Yeah.

Heather K:

Yeah. I guess for me, the interesting part of my story is that I had been very durable for a very long time in my career. I had no major injuries that took me out of training or race in high school or college, or the first several years of my professional career. So my first major injury was the spring after I turned 30 years old. So I joke that it all goes downhill after 30, although that’s not the case.

Gary S:

It’s after 50.

Heather K:

And I think what’s challenging too about it is that a lot of times I think runners who stay healthy take up a lot of… It’s a point of pride to stay healthy because it’s a responsibility of yours to prioritize recovery and nutrition and stuff like that. But I just happened to fall on the ice while I was walking my dogs on a Minnesota winter day, and probably got a bone bruise on my sacrum. But I was literally walking the dogs before I was heading to the airport to go race in Scotland to that day. Not that day for racing, but flying out.

Warwick F:

Yeah.

Heather K:

And I think just all the sitting and then the competition and doing a long run and coming straight back into training 75 miles a week was too much to heal a bruise bone. So, that turned into a stress fracture a couple of months later. So, it’s like, I don’t want to say through no fault of my own, because I definitely should have been more respectful of the pain that I was having, but I just thought it’s because I fell, and it’s fine. So I’m just going to keep training. And I was preparing to try and make another world championship team outdoor that year. So, that was injury number one in 2017. And thankfully I got back from that one fairly quickly and was still able to race at the US Championships, albeit I had been running for about a week prior. So it was not the best performance I’ve ever had.

Heather K:

So following that, I think we just did so much physical therapy on that left side of my sacrum that I ended up having two consecutive stress reactions on the right side of my sacrum shortly thereafter in December in the spring of 2018. So after that, we’re just like, “You know what? You’re not as durable as we thought you were. We can’t just rush back into things. So let’s take a significant amount of time off just to really be able to get through this.” And from there, most of my injuries were mostly just soft tissue, tweaking hamstrings or calves or quads or something like that. But the timing I think is particularly what you’re referencing. That’s been really tough for me. So I was probably the fittest I’ve ever been then, and maybe ever will be at this point now. I ran my personal best in the 1500 meters and the 800 meters just before the Olympic trials in 2016.

Heather K:

And I really felt like I had a good shot to make that team. But I was doing a workout maybe a week or two before the trials, and was limping a little bit between sets, but didn’t really think too much of it because I just never had an injury like that before. But that turned into a full on blow out of my calf that I wasn’t able to walk or run at all really for the days leading up to the Olympic trials. And we did a lot of praying and a lot of care for it, and I was able to be back on my feet, but again, just didn’t perform the way I would want to given that you need to be basically at a hundred percent fitness and sharpness to be able to make a team in the US in such deep events.

Heather K:

So, that was probably the most heartbreaking one for me, because I really knew that everything was aligning perfectly for me. And then just so close to the actual moment where you really need that fitness, it didn’t align. And then since then, it’s just been similar stories of injuries popping up right before really important races, and trying to not freak out and manage them responsibly and get back on my feet to be able to perform well. But you have this time enough of getting into really good fitness and then never really being able to demonstrate that the way you want to, and knowing that that potential still exists within you, but feeling thwarted a lot of times. So it can be pretty frustrating.

Gary S:

In that situation, what you just described, what does resilience look like for you in that moment? What you just described. You’re getting in shape and you want to perform, and then you come to a point where you’re not able to perform. How do you move beyond that? How do you manifest resilience in that moment? Because throughout whatever crucible our listeners have been going through, there comes a time where they hit a wall. There are obstacles and there are walls which are a little bit harder to get through. How do you manifest resilience to get beyond that wall and maybe go to a different place or have a different goal? How does that work for you?

Heather K:

Yeah. For me personally, I think it’s a combination of things. The first would just be an unyielding optimism and belief in myself that I am capable of those things that I’ve set out to do, and a belief that I still have purpose and meaning throughout the process. So even if I’m not performing at my best, if I’m showing up and I’m sharing my story and I’m letting people know where I’m at, I think that is oftentimes more powerful than just watching someone who’s on the top of the world win everything.

Gary S:

Right.

Heather K:

Because that’s not very relatable. So I’ve been very intentional in involving and sharing my story with my fans and people who want to follow my experience in this sport, so that they know that even these people that you might elevate to superhuman levels because they’ve achieved great things at one point or another go through these hard times as well. And then as my coach would say, I’m a very developed goal setter. Whenever we have goal setting sessions, I’m coming with pages and pages of process-oriented goals along with the outcome oriented goals that I want to achieve. And it’s always important for me I think to focus on those processes, I guess, of the things that I can do on a daily basis, on a habitual routine that will in all likelihood lead towards success. And if I’m managing my sleep, and my recovery, and my nutrition, and listening to my body, and being an advocate for the things that I think I need in training with my coach and with my doctors, then in theory, things should work. And I get a lot of confidence and faith in that.

Heather K:

And then at the same time, if I’m hurt, I decided that I just want to be able to do 15 pull-ups in a row, and just start using my upper body in ways that I haven’t before, because I know that will lend new strengths for me later. And yeah, I don’t know how much of a math nerd you might be, but when I speak with kids, I always pull out this graph of an asymptote, which is basically Y equals one over X, so as a denominator.

Gary S:

Am so not a math nerd. I had no idea what that word meant when you said it. But I’m sorry. Go ahead.

Heather K:

No, it’s okay. So, if you picture a fraction where it’s one over X, any number. And that number is continually getting bigger and bigger. That fraction is going to get smaller and smaller and smaller, approaching zero but never actually reaching zero.

Warwick F:

Yeah.

Heather K:

So this has been my approach to my entire career. I think that on any given day, if there were no wind, if the weather were perfect, if I had the right people in the race, if I felt amazing and most perfectly healthy, maybe my absolute potential could be achieved. But most of us never actually have that perfect moment or the zero on this graph that we’re reaching towards. But as long as you’re still moving forward, as long as that denominator is getting bigger, you’re still learning, you’re still gaining experience, you’re still developing different skills you didn’t have before. For me, I think that that has been the process that I’ve decided to pursue is maybe I’m not exactly where I want to be, but I’m exactly where I need to be right now. And I’m going to gain as much knowledge and strengthen fitness as I can from this, and use it to push closer to that perfect day that we all keep chasing in the sport.

Warwick F:

What’s interesting, Heather, is a lot of us watch athletes and sports. And I always love the post game interviews. The vast majority of the successful ones talk the way you’ve just spoken. They say, “I focus on the process. What can I do today to get better?” The results and the outcome will take care of itself if I’ve trained well, eaten well, cooled down, warmed up, all of the things I need to do, analyze tactics. I’ve done all of the process well, then they’re able to accept the outcome as best as anybody can. They tend to be process orientated, the successful athletes. I mean, is that makes sense in your perspective?

Heather K:

Yeah. I think if you’re only focusing on the outcome, then you forget a lot of the things that you need to do to actually reach that outcome. And a lot of times in track and field, it’s not entirely in your control because there’s 10 to 12 other people on the starting line for me who have been trying to focus on their process and outcome as well. So you can only control yourself in those situations. And you see people fall down in races, which has happened to me plenty more times than just the one that we discussed today, that haven’t resulted in the same magic necessarily. So sometimes you think you’re doing everything right, and that’s all you can really control to have confidence on the starting line. But most recently at this Olympic trials, that was the case for me, where I thought I was doing everything right and was feeling really good, and then just started feeling a little bit off before the trials, only to learn that I had two stress reactions in my pelvis that I was just unfamiliar with what that pain is supposed to feel like.

Warwick F:

And this is the most recent ones for this year’s Olympics?

Heather K:

Yeah, in 2020.

Warwick F:

Yeah. So I just want to go back for a second, because what you went through, especially in 2016 was devastating. You thought I have a real shot of making the team and making my first Olympics, and then some injury comes at the worst possible time. And you’ve from what I understand in the last relatively recently retired from, I guess, I don’t know if you’d say professional athletics or just competitive in that sense with Olympic or national all age level. I mean, how did you get beyond this? Because I know you’re a person of faith like we are, but you’re still human. I mean, how in the world did you get beyond that? Because it would be easy to say, “Well, be angry at God, the universe.” It’s like, “Hey, this is so unfair.” I mean, I had a real shot. I was doing everything right and injury comes on. I mean, come on. I mean, really. How did you get beyond that? But it felt like this is so unfair.

Heather K:

Right. Yeah. I think partially for me it was a bit of recognizing that we make plans and God laughs.

Warwick F:

Right.

Heather K:

You think you can assign a purpose for yourself and you can tell yourself, “God has made me to be an Olympian.” I thought that this was my purpose and what I was meant to achieve and that I could use that platform to do good things in the world. And so, yeah, especially in 2016, I just felt like, “Okay, then what do we do all this for if we’re just going to take it away at the last second?” And he gives and takes away in all aspects of life. So I think just recognizing that maybe in those moments it’s an opportunity for me to recognize that, I was trying to impose my will on God instead of letting God’s will happen for me. And similarly, I raced at the World Championships indoor in 2014, and it felt like one of those God moments, because I actually didn’t qualify.

Heather K:

I was the alternate to make the team. And then days before the competition in Poland, I got a call that said, “Hey, Heather, the winner of the National Championship is injured, so we need to send the alternate. Can you get to Poland in two days?” And I’m like, “Wow, this is grace that I do not deserve, but I’m just going to go and try and make the most of it.” And I ran a personal best in the prelim, made the final, and I’m like, “Okay, I’m ready to medal. This is God’s perfect for me. He wants me to medal.”

Warwick F:

Yeah.

Heather K:

And I got tripped up and fell and knocked my knee out of the joint and got up and still was able to finish the race. But I just remember that you always wear a race bib on your chest.

Warwick F:

Sure.

Heather K:

And it was flapping from having fallen on my chest, and it wasn’t staying really in place. So, in that moment I just tore it off and threw it to the track to just finish the race in that really embarrassing, really far off distant last place. And it was in that moment that I was like, “Wow.” I forgot that I wasn’t representing myself, I wasn’t representing Team USA, I was here to represent God. And somewhere along the lines, I decided that I need a medal. And I think that He’s been entirely a little bit too Old Testament for me in terms of how quickly He roots me back into putting my faith in Him, instead of believing that I am just deserving of all the success. But it’s humbling for sure. So I think if anything, in those moments, it’s a chance for me to retool where I’m investing my identity and why I’m doing these things and what my purpose is in the sport, and making sure that I try to put God first in what I’m doing

Warwick F:

As listeners would know, I mean, it’s a different parallel, but I’ll try and make it short is, again listeners would know I grew up in this 150 year old family media business, very large, founded by a very strong believer. So I felt like as a person of faith, clearly it’s God’s plan for me to resurrect the company in the image of the founder and have it be well run. So I did this $2 billion plus takeover at age 26, which ended up failing spectacularly for a number of reasons. So I felt like I knew God’s purpose, and clearly if He’d want it to happen despite a lot of the setbacks I’ve faced, which most of them were my fault, still if God wanted to happen, it would have happened. So clearly He had another purpose. But to me it was pretty certain, “Hey, I’m going to be prominent in the country of Australia and I’m going to do this wonderful thing through this newspaper company.” Just seemed evident.

Warwick F:

And so I went to Oxford like other ancestors, worked on Wall Street, Harvard Business School. I mean, I’d did the equivalent of training my level best to be qualified for this position. And it didn’t work out. So that’s like 30 plus years ago. And so I’ve had some perspective. So talk about… As we’re in this resilience series, your professional career is now ended. Some of the goals you achieved, some didn’t. But what are the lessons that you’ve learned from that, and what do you see as your future, maybe the message maybe God has put on your heart or… Because people are going to be thinking, gosh. What’s the lesson in all this for Heather for us? And what’s Heather’s purpose now. So how do you look at all that?

Heather K:

Yeah. I mean, I think I’ll always look back fondly on these years of being able to compete at the highest level, and just test myself to see where I stack up against some of the world’s best. And I think that what I’ve learned from that, or what I’ll take forward from that is that if I put my everything into whatever I decide to do next, I can do something great there also. And just to have that sense of belief that there are more, I guess, adventures that I can explore and try to apply the same level of discipline that I have with this. But yeah, it will be memories that I will be very excited to share with kids that I coach. I coach some adult athletes, and regardless of whatever level you’re at, I think that it can still be so applicable and relatable to be able to share those kinds of stories.

Heather K:

So it just made me who I am as a person. And I think you’re molded through both the triumphs and the failures, and it will just make me more resilient, as we’ve been talking about, to be able to face whatever’s happening next. And yeah, I definitely think that I’ve applied what I’ve learned through athletics in facing challenges in my employment, and in my marriage, and in friendships and family and stuff like that, that I don’t know how else I would have gotten such clear evidence in a world where it’s safe to make mistakes. If you screw up in a race, it’s sad and maybe it will be for me a reason that I don’t get another opportunity or I don’t make as much money in the sport.

Heather K:

But you have those four and a half minutes in a mile to really put yourself out there and take risks and see what you’re made of. And then you can go back and eat dinner and go to bed and start your next day over and keep training. So it’s like a really short way to just test yourself, giving everything that you have to something, and then apply that to the things that are most important, long-term.

Gary S:

I have to say, do you say four and a half minutes in a mile? I’m thinking, “Oh, come on.” It’s like nine minutes and 45 seconds in a mile for me, but that’s a whole different story. I thought it was really interesting Warwick that you told your story in the context of our conversation with Heather. There was a story. One of the things that I did some research on as we were preparing for this, Heather, was a story that the Mankato Free Press did on you, off of a speech that you gave to some marathoners. And in the second sentence of their story, they’re talking about the 2008 fall, get up, finish the race, and win. And then they say, “Search her name plus fall, and you can see it for yourself.” So I thought, how big is this? So I searched Heather Kampf and fall, and it returns 6,170,000 results. Now, Warwick, I know you feel like… And there was a book written the Fall Of The House Of Fairfax about your takeover.

Warwick F:

Sure.

Gary S:

And you said many times you feel like that’s all people know you for. You’d be happy to know, I think, that Warwick Fairfax and fall only has 2,270,000.

Warwick F:

Thank you so much for telling me.

Gary S:

No, here’s my point though. Here is my point for bringing all this up, neither one of you are defined by the falls, right?

Warwick F:

Right.

Gary S:

You’re defined by the resilience and how you came back from that. Heather, you’re speaking in that story. Warwick you’re hosting this podcast and writing your book coming out October 19th. You’re not defined by what Google says you should be defined by. So it doesn’t matter what terms people put in there. You’re living lives with resilience, focused on achieving significance not just success. And that’s something I think I hope listeners can take away from this conversation as we continue.

Warwick F:

Yeah. I mean, such a great point. I mean, what I’m curious about really in this vein, Heather, is there’s a dance between… there’s nothing wrong with going for your goals, for trying to achieve success. I think most of us have seen Chariots Of Fire. And I guess as an athlete, you probably have seen that movie. And there’s a great line when Eric Liddell, the great Scottish runner, says, “I feel like God made me fast. And when I run, I feel His pleasure.” I mean, that’s just such an incredible line. So talk about how it’s okay to strive for goals. But how do you stop having your whole sense of self wrapped up in a goal? So, how do you be both as excellent as you can be, which I believe scripturally we’re meant to give our all as if we’re doing it unto the Lord, there’s scripture backing that up? But how do you give it your all, but yet not have the result own you? How do you achieve that balance?

Heather K:

Yeah. I would say that I have worked on it a lot over the years because I definitely have had moments in my life where my identity was more wrapped up in running. And I think this beyond just the learning moments of recognizing, “Wow, I cried for days over false starting at this one race,” and life will go on and more opportunities will exist. And just getting the benefit of hindsight in those situations, but also just grounding myself in real things and recognizing what my priorities are, and knowing what will be there for me no matter how things turn out. So for me it was like my coach in college would always say, “Well, the sun will rise tomorrow and your mom will still love you.” So regardless of how you perform, the sun is still going to come up tomorrow and you’re going to still have people that care for you, the person, instead of just you, the athlete.

Heather K:

And I’ve been so blessed to be surrounded by just the best coaches and the best teams of people who have supported me because they want to see me do well and they want to share in that success with me. Because I think when you talk about success versus significance, Gary, it’s just really to me like significance is success shared. And what I love most about that Big Ten video that nobody gets to see because they cut it off right after the race is over, is that A, I didn’t actually win the Big Ten 600 meters in 2008. I was second. And that is because they split the race into two heats. And my heat was usually considered the fastest heat. They put all the fastest heats in that one. But there was a girl who ran two tenths of a second faster from the first heat.

Heather K:

And I didn’t realize that until the very end of the meet, everything had already been tabulated for the team results. But we knew that we had won the meet as a team. So I’m really excited for everyone. We’d won by eight points. And it wasn’t until they’re having us each come up for our individual medals that I was standing at the medal podium waiting to take my first place medal for the 600. And this girl had to tap me on the shoulder and be like, “Heather, I actually won.” And so I had to hop down to the second place podium spot.

Heather K:

But for people who are aware of track and field, you get 10 points for winning a race and you get eight points for getting second. And our team margin of victory was eight points. So it was just that moment where it’s like, “Wow, if I hadn’t gotten up, or finished the race, or finished just exactly where I did, we would have tied or lost at best.” So it’s just like those things you never really know how it’s going impact the hundred women that were on my team and the coaches and the people who have had the pleasure of watching this video, all 6 million of them or whatever it is. And I just think that is the definition of significance is when you can touch people’s lives and give them hope and a reason to keep thriving for whatever they’re chasing in their life. So yeah, just being able to share that success and being humble enough to know that it wasn’t just all you, but it came from somewhere beyond. That is pretty great.

Gary S:

And this is the moment in the show where I customarily say, “Did you hear that? That’s the sound of the captain turning on the fasten seatbelt sign.” But Heather gave me a tip beforehand that I can say, “Did you hear that bell? That bell means we’re entering the final lap of the race.” So we’re getting to the point where the tape will be broken here in a little bit, and we’re going to finish our conversation. But we’ve got a little bit more time left, so stick with us listener.

Gary S:

I want to point out one thing that you just said, Heather. You probably didn’t even realize it in the same way that you didn’t realize exactly everything that happened in that viral video when you fell down and how far you fell down. You said in that video 6 million or whatever people who watched it, right? There was at least 12 million people who saw that video based on the story I saw, which was from two years ago. The fact that you don’t know that number speaks volumes about what’s important to you, what your character is like, what significance versus success looks like for you. Because you don’t have a tally somewhere in your house where you check off each new million person that gets in. And that’s a critically important thing.

Gary S:

I want to read something from the article that led me to even find you. And that was Forbes Magazine in 2018, did a story called the Three Strategies Experts Use to Overcome Failure. And they cited your fall, your getting up and winning that heat. And this is what they say here, “Everyone would have understood if she’d stayed there on the ground, convinced she’d failed and there was no chance of recovering from a fall like that. But she didn’t stay on the ground. She got up, she finished what she started, and she emerged the champion.” Well, they didn’t get that right. The champion of that heat will say that Heather went on to become a four time US national champion, and now professionally competes internationally as a middle distance runner.

Gary S:

Here’s the end of this thing that I want to pose to you because it’s a question. And I would like you to answer this for our listeners. What if she had let that moment define her? What if she had stayed on the ground admitting defeat? What if it had changed the entire trajectory of her career or her life? How would you answer those questions?

Heather K:

That’s heavy. Yeah. I don’t know. I think in some ways maybe what they don’t realize, because it was less on anyone’s radar, was that I had done that once already. I had stayed down. I didn’t finish a race after I fell in high school, and I realized that I never wanted to do that again. It was the state meet my senior year at cross country and I tripped and fell and was completely falling off the lead pack of the race where I thought I should finish. And I got up and was a little delirious, and I was weaving around, and somebody asked me, “Are you okay?” And just looked right at me. And I just started bawling and I didn’t finish the race. And A, it was really embarrassing to be ranked in the top 10 in the state and not even to finish the race, but B it gave me a lifelong lesson that I never want to feel that way again.

Heather K:

So I think maybe if I hadn’t had that experience then, and I had stayed down in college instead, it would have probably given me just knowing my personality, the same general trajectory of knowing that after that day. I would never want to feel that way again. I know I’d still keep fighting and trying and just showing up. But yeah, I guess if it maybe had some deeper impact on me that made me realize that maybe I’m not cut out for this, I’m not as tough as I need to be, I probably wouldn’t have continued in this sport after college. And that would be the end of my running story as far as people who follow it. But no.

Warwick F:

Wow. Well, I guess as we conclude Heather, thank you so much for sharing. People listening will have had setbacks, failures. What kind of message of hope would you give them? Because sometimes when we’re young, we have this dream of what we want to achieve. And we might achieve some goal but maybe not all of them. Sometime maybe the gears have to shift, like in your case, competitive running at least in terms of all age groups as you’ve now moved to a different phase. So talk about what would a message of hope be for people that have had setbacks, or maybe the original dream they had was partially achieved, but maybe not completely, they’ve had to move on. What message of hope would you give people?

Heather K:

Yeah, I think first of all, it sounds trite, but it’s all about the journey, not about the destination. So if you’ve made the most of your journey along the way, then you can rest peacefully knowing that you gave everything you had to get to wherever you did. And that is commendable. And then I guess now from the perspective I’ve been, when Gary and I first spoke to decide that I would be coming on this podcast, I wasn’t able to talk about retirement without crying.

Gary S:

Yeah.

Heather K:

So the fact that I am getting through the entire podcast to be able to define myself as a retired professional runner is a good sign. And what I didn’t expect to find on the other side of this was a little bit of relief or peace, and just recognizing that you put so much into something and you still… As much as I try not to invest my entire identity into it, it is a little bit of a trap. And when you escape from that trap then you give yourself the chance to just look at the world as your oyster in this new opportunity.

Heather K:

I’m headed after this interview to go probably accept a new job offer. And it’s really exciting to just have a new avenue to explore in my life. And I guess I perhaps maybe even held onto the stream for a little bit too long and looking back at things now and just recognizing the ups and downs of my injuries that weren’t healing, that perhaps I could have had this experience sooner. But for me it was the right time. And I was really glad to get one more shot. This was my fourth Olympic trials this summer. To just feel like I left it in a place that I can be okay with no matter the outcome. So if you can be intentional about that and just get to that place where you know you gave it all, then just get really excited for whatever’s on the next page when you turn it over.

Gary S:

Wow. I’ve been in the communications business long enough to know when the final word is spoken on a subject, and Heather has spoken the final word, broken through the finish line tape, won her heat, and I’m going to award her the gold medal on this one for her perspective on resilience. Before I go into and do a wrap up of what I think are three excellent takeaways from what you said here, Heather, I’d be remiss if I didn’t give you the chance to let listeners know how they can find you perhaps on social media so they can follow what is next in your life as you continue to use resilience to chart your course forward.

Heather K:

Sure. I am primarily most active, I would say, on Instagram and Twitter a little bit, just because everything posts there as well. But it’s just my full name at Heather Rae, R-A-E, Kampf, K-A-M-P-F. And that’s my handle on both of those things. And yeah, you can follow whatever’s next in my hobby jogging and my dogs, and whatever else I do in my career.

Gary S:

Awesome. Well, here listener are those three takeaways really quickly in this episode of our resilience series that come from Heather. First one, never give up. There’s a caveat to this. I’m going to keep talking, because it’s not just never give up period, exclamation point. It’s never give up in the short-term or the long-term, because as Heather says, you never know when your greatest obstacle will become your greatest opportunity. That’s something that Warwick talks about a lot here at Crucible Leadership as well. Number two, have a plan and stick with it. Heather’s plan was not to fall during the final third of that Big Ten race in 2008, it was at least to finish and win her team a point in the competition. That was what got her up off the ground. The rest was the result of that resilience to follow the plan even against long odds.

Gary S:

And the third point, and I love this phrase to the point that you should copyright it, Heather, because it’s good, develop an unyielding optimism. I’ll say it again, an unyielding optimism. That’s what Heather said she has developed. You can inspire people often in deeper ways by continuing on in pursuit of process oriented goals rather than achievement oriented goals, which to me sounds a lot like pursuing a life of significance not just a life of success. It’s fitting in episode three of our Harnessing Resilience series, featured a distance runner, because we’re now halfway through our journey to the finish line in our exploration of this critical aspect of moving beyond our crucibles. Be sure to join us next week when you’ll meet Lucy Westlake, a young mountain climber who was barely a teenager when she tried to scale Denali, the highest peak in North America. She did not succeed, but she also did not give up. She harnessed resilience and tried it again four years late. What happened, you’ll have to listen September 14th when part four of Harnessing Resilience goes live.

Katie Foulkes had to harness resilience as a member of Australia’s Olympic rowing team in 2004. After one of her teammates stopped rowing during the race, the outrage that erupted (the country’s prime minister called the team “UnAustralian”) rocked her to her core. Now a leadership coach who researches what builds resilience, she’s found it’s about more than just digging deep within yourself. It also requires casting wide outside yourself — calling on the resources around you to help you survive your crucible and thrive beyond it.

To learn more about Katie Foulkes, her research and her leadership coaching practice, visit www.katiefoulkes.org

And don’t miss part 3 of “Harnessing Resilience” with guest Heather Kampf, debuting Sept. 7.

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Have a question or comment? Drop us a line at info@beyondthecrucible.com

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Transcript

Warwick F:
Welcome to Beyond the Crucible. I’m Warwick Fairfax, the founder of Crucible Leadership.

Gary S:
Welcome back to our series, Harnessing Resilience. I’m Gary Schneeberger, co-host of the show. We’re dedicating six weeks in all, this is week number two, to this crucial topic, because without resilience, there is no moving beyond our crucibles. We’re featuring guests who found the resilience to overcome their setbacks and failures, as well as experts with practical insights and action steps to help you bolster your own ability to rise up when the bottom falls out. This week Warwick and I speak with Katie Foulkes, a member of Australia’s 2004 Olympic rowing team who found herself and her teammates at the center of a national firestorm when the unimaginable happened in the middle of the race. She not only harnessed resilience to merge from those trials, she studies resilience today to help others do the same.

Warwick F:
So, Katie, tell us a bit about what got you into rowing? I mean, I think you mentioned you grew up in Ballarat, but tell us about family, background, because not everybody does rowing, so it’s not like you’re on the ocean. I don’t know if there’s a river near Ballarat, but so talk about your family and how that all ended up lining up to rowing?

Katie F:
Yeah, absolutely, and great to be here. And I think we have a similar passion. I too love rowing, as much as I’m not so involved these days. So they’re really, a bit of background. I grew up in, mostly in Australia as you can probably tell by the accent, but also was fortunate enough to live overseas. My dad was a pilot and he, and you’ll see probably hear some similarities as we talk today, he was really passionate about learning and trying new things. So where that fades into it is, as I was growing up, dad with his passion for flying and airplanes would go to different companies and different organizations to fly different airplanes. So what that meant for one of the kids is that we moved around the world, which was fantastic.

Katie F:
And where all that fades into rowing is when I was, goodness, I must have been about 11 years old. We were living in a country called Brunei. And in those days I think I was the only person with blonde hair in the country and obviously cut my hair. But the long and short of it is, I was shipped off to boarding school, and I still say I was an angel, they weren’t trying to get rid of me. That’s all right. Shipped off to boarding school to a town that you mentioned, Ballarat, which is about an hour or so out of Melbourne in Victoria, Australia. And I was on an academic scholarship there, and I am naturally height-wise quite petite. So I’m just over five foot. So when I joined this school, the PE teacher, physical ed teacher came up to me very, very early on in my first few weeks and said, “I think we need to get you to the boat shed.”

Katie F:
So they had a rowing program at the school. And of course, I didn’t even know what the sport was. The reasoning he said to me is, “You’ve got two things going for you for this role of a coxswain. And that was, you need to be small,” which I was, “and you need to be smart,” and he’d seen the academic scholarship and he said you could do this. So I headed down to my first session at the boat shed and that was it for a couple of years. I was hooked. I was literally thrown in a boat and I can’t remember if I was told what to do, but you know what it’s like, you get to go out on the water. Here I was in year seven and I got to be in boats with year nines, 15, 16 year olds. And then as I got older, I sometimes got to talk to the boys when I was in year eight, they’re hollering me around the school and lots of wonderful experiences. So, that was my entry into the sport.

Warwick F:
Was that a co-ed school, or?

Katie F:
It was, yeah, it was a co-ed school.

Warwick F:
Because in Australia, at least when I was growing up, a lot of the schools were boys schools or girls schools, and maybe it’s changed a bit, but you know, so.

Katie F:
I think yeah, very much still in Sydney it’s like that. Outside of Melbourne, the couple of schools in this area, I’m back in Ballarat now there’s a number of co-ed schools. And the other thing I should mention there, you mentioned about a lake or a river. We just happened to be sitting, our boat club was sitting on a lake and that lake was where the 1956 Olympic rowing event was held. So right through the middle is a proper Olympic rowing course.

Warwick F:
So that was where they had the Melbourne Olympic rowing, wow.

Katie F:

Yeah.

Warwick F:

So it was actually all set up for that? Wow.

Katie F:

Yeah. It’s a little rundown and when I was there-

Warwick F:

I understand.

Katie F:

… it is a straightish line and good water, so.

Warwick F:

Well who knew when you think what are your qualifications, small and smart. I mean, you don’t tend to think, “What does that qualify me?” I mean, in of itself you don’t think those two things correlate to a particular line of work, but that is, boy that is amazing. So, and obviously I’m sure most listeners would know, but the cox is the one who steers the boat, directs it. It’s almost sort of like a coach, maybe a bit. They tell the crew when to row faster, “And hey, we’re gaining on them.” And all of that. You sort of, so you’re not just, so you do a lot of coaching and managing and leading really in a sense?

Katie F:

Absolutely. Yeah, I often describe it as being a coach in the boat and my career post coxing was initially coaching in rowing and then progressed to more broad coaching conversations. But your role, and I’d think about it as I got a little bit better in the role was that if I was to speak, I either needed to make the boat go faster, or maintain boat speed and help the athletes do it more efficiently.

Warwick F:

Because there’s a lot of encouragement that goes on. And yeah, I’m sure you were a smart cox, because here’s an example that I can remember of one that’s, wasn’t quite at your level of motivation, even let’s say in high school. We were racing one time in a regatta. And I think we’re in a four and the cox decided in the middle of the race to tell the crew, “I’m tired.” As a cox you never tell your crew who are rowing and you’re not, “I’m tired.” Because we want to throttle the guy and throw him in the water or probably worse, but yes, you never tell the crew that you’re tired, right?

Katie F:

No. Well, I wouldn’t even use that word about them. I’ve heard some people say, “I know you’re feeling tired.” And I’m like, that’s not really the most inspiring message in there, is it? But I guess maybe it was a strategic trying to make you angry and get some adrenaline in maybe?

Warwick F:

Yeah. I mean, we were like 14, 15. I don’t think he was that smart at that point in his life. So no, it was not a swift move, but I know you’ve got a lot into resilience. Is there anything about your mom, your dad, just siblings, or something that really helped shape who you are, whether it’s a way to spring back from adversity, resilience? Does that come from anything in your background, or examples?

Katie F:

I’m sure it’s come from a lot. The person that comes to mind, and if I’m honest comes to mind on a daily basis is my dad. Dad and I were very, very close. He passed away, oh goodness, about 15 years ago now, I think. But I grew up hearing these stories of, and many of us have these wonderful role models in life, don’t we? But these stories of this man that in his day was sort of breaking the boundaries and shaking off the shackles if you like. From what I understand his dad, my grandfather was experienced. He was a prisoner of war, et cetera, and so he had this very difficult life, and then became a plumber. And so there was an expectation that my dad too would follow in those footsteps and become a plumber.

Katie F:

And dad, from what I understand, in his very early teens rejected this view and ran away to become a pilot. And of course, if you don’t come from, certainly in those days, if you don’t come from a family with wealth that can facilitate that, it’s a pretty difficult career to get into. So I heard stories about him influencing people at the local airfield that in return for him mowing the grass, they might teach him to fly and all of these wonderful stories.

Katie F:

And then it wasn’t just that, just constantly seeing this man that would be looking for an adventure or asking questions somewhere to find out more about something that really curious and, what’s the word I’m looking for? Just came to actually get out there and explore and try things out and get better at what he did. So there were many times in life if I look at through that resilience lens where I think it was modelled that things could have been a challenge, yet what I saw was someone turn towards them and see them as opportunities to do things differently or try something.

Warwick F:

I mean, that’s really a great role model and not everybody has it, but we’re blessed when we do. Because I’m sure in that era, when your dad was growing up it’s easy to think, “Okay, plumbing is a good job. I can get you in. We’ve got contacts. It’s a good life. It can sustain a family. And how are you going to afford all these fees?” And nothing against your grandfather, but it would be easy for him to say, “Look, this is unrealistic.”

Katie F:

Oh, absolutely.

Warwick F:

“Get your head on the ground, stop with all these pipe dreams that probably won’t work. You’re setting yourself up for failure,” and just to have, and you can understand that perspective if that’s how you’ve grown up, but the fact that your dad fought through that, I’m sure respected, loved his dad, but to like, “I hear what you’re saying, but respectfully I want to go for it, and I think I can make it,” and did.

Warwick F:

I mean that takes a lot of courage to go against what’s normal for where you grew up. Not everybody goes against that. So it takes a lot of bravery and courage. So yeah, that was a great example.

Warwick F:

So I know you’ve got a fascinating story. So you obviously coxed in high school, and then tell us about what happened after that? And then the Australian Institute of Sport came up. So what, did you go straight to there, or what happened after high school from there at the Australian Institute of Sport?

Katie F:

Well, I’ll go back a step actually, because in high school, by the time I was, so our equivalent of what we call year nine, so I’m about 15, so I’ve still got a few years left of high school. I made the school top boat and we won the local regatta, the local competition. And when I was 15 and growing up in a smaller town, although, Warwick, you might know the head of the school boys in Sydney is the equivalent of what we had here. It actually feels like it’s the biggest event in the world. So here I am in my rowing career and we won this race, and at the ripe age of 15 I retired from rowing, because I thought I’d reached the pinnacle of the sport. I’ve done it all.

Katie F:

And so I did a little bit of coaching at school after that, and did a lot of other activities. And then it was back when I went to university, went to Melbourne University and went to a college there. And it was kind of expected as part of my, I guess, selection to get into this residential college. I put on my CV that I rowed, and therefore it was expected that you row for your college. And so there I was convinced to get back into a boat and really, really quickly that led me to join the university. And a number of selectors and state bodies were able to listen to what I was doing. And I hit the radar of the Australian Institute of Sport.

Warwick F:

So you started off with a college at University of Melbourne, and then ended up rowing for a crew for the University of Melbourne?

Katie F:

Yes.

Warwick F:

I kind of think, I mean, these days in men’s rowing you sometimes have women who are coxes, or not? I try to remember, it can be-

Katie F:

Well yeah, it’s recently changed, so you can. So that was a bit of a battle in my day, but I was the exception. So even at the college I convinced them that I could cox the men’s boat. It was the faster boat, I wanted to go fast. Who’s going fastest, and how do I get in that boat?

Warwick F:

Fair enough, fair enough. But obviously at a certain point you felt like, “Now I want to be the cox of women’s eights and ultimately Olympics. And you made that, obviously. I don’t know if it’s a choice or just the way it worked out, but?

Katie F:

Yeah, well, it was interesting. So I started getting invited to camps at the Institute of Sport, which is in a city called Canberra. So I fly up and get to attend these camps.

Warwick F:

That’s for U.S. listeners, that’s the capital of Australia. So somewhere in between Sydney and Melbourne, kind of.

Katie F:

Yeah, ish, yeah. And in those days, this is before the Sydney Olympics, if you wanted the, I guess the golden ticket to get to the Sydney Olympics in rowing, then the best way to do that was to be based at the Australian Institute of Sport. And they had one spot there for a female cox. And so there I am going on these camps and been flying back to Melbourne to university and keep these various other aspects of life alive. And I was offered this one spot to the AIS to be their cox. And I think I was 22 at the time, and I decided to turn it down. Now, at the time, my thinking was that I look back and I think, “Well, I was coming up against every camp, I was coming up against other coxes and I would see them come to a camp and they last a few days. And my version of it is they’d be spat out the other side and you never seen them again.”

Katie F:

So I think at the time, only 22, I had the sense that I wasn’t ready, and if I wasn’t ready, I’d just be spat out of the system and that would be it. But you can imagine the head coach’s response when this young, his words, “Arrogant 22-year-old” turns down a V-ticket to the Olympics, basically. And so I was sent back to Melbourne, tail between my legs, and that was it, I think. A lot of people said to me, they thought they’d never hear of me again in the rowing world.

Gary S:

In the vernacular of Beyond the Crucible, that’s your crucible moment, that moment right there. You’re invited to be on the team and you say, “I don’t know that I’m ready.” And they don’t care why you’re not ready. They just sort of put a label on you and you go back, as you said, with your tail between your legs, you realize perhaps later that was a crucible moment for you. How did you handle that? Because your career obviously didn’t end there. So you handled it in a very proactive way, I think.

Katie F:

I did. I did. So I had a couple of months where I had focused on my university and I think was telling myself this story that, “Oh, it’s fine. I’ll find some interesting career whilst I’m studying statistics, at university type of thing.” And it was a couple of months later, I had this real physical, I remember this physical response that it’s time, I’m ready, and I want that spot. So it was a really short timeframe. And I rang the head coach up at the Australian Institute of Sport. And I don’t remember what I said. I have this vision of saying, “Dah, have you waited? I’m here. ”

Gary S:

I’m ready.

Katie F:

I’m ready, have you waited? And not surprisingly, he had no interest. So being told no at that point. So the previous one was my choice, this time someone else was saying no. So my response then I knew that the National Championships were coming up, the rowing nationals. I knew that the Australians tutors for women in their eight were going to be pretty much the Australian team. And I also knew that they had never been beaten at the nationals. So I thought, “Well, I’ll just put a boat together and beat them.” And so I literally cold called these names of these women in Victoria, my state, and introducing myself, most of them didn’t know who I was. And it turned out that a number of us had a common interest, and that was to beat that crew.

Katie F:

And so I was really, really lucky that I was able to pull together this fabulous women’s eight, mixed abilities, but some straight off the Atlanta Olympics, others up and coming, most had felt frustrated, even burnt by the AIS, the Australian Institute of Sport at one time. So there was this desire to beat them. And I bribed my way or influenced my way into borrowing a boat from a school and borrowing oars, and begging my parents for the plane ticket to get to the nationals to race.

Katie F:

Anyway, long story cut short. We got there. We didn’t have a training row. We jumped in the boat on the day to race them, and rowed up to what we call the starting blocks at the start line. Really windy day, really crazy windy day. And when you’re in rowing, as you would know Warwick, you need to back your boat into the starting line. And the Australian Institute of Sport boat were up to their third attempt and they just were not backing it in. And I arrogantly zipped up there, based on my years of rowing in windy Ballarat, zipped it into the starting pontoon. So we already had eyes on us, and then came flying out. And in the end, we beat that crew by about 12 seconds, which in rowing world is-

Warwick F:

Is a lot. I mean, how many, what does that translate into boat length?

Katie F:

About four lengths of a women’s eight. Yes, it’s a…

Warwick F:

Four lengths? I mean, that’s a colossal win. That’s like, that’s, I don’t know what that would be in football, Gary, that would be like 30 nothing or something. It’d be a big score.

Gary S:

I can tell by the look on your face, Warwick, that it was quite astonishing, so.

Warwick F:

Yeah, I mean, four boat lengths is wow. I mean, that’s sort of astonishing. I wonder if part of you was channeling your dad is like, “Ah, so I can’t do this, can’t be a pilot. I don’t have any money. I’ll beg, borrow, kind of barter, kind of.” I don’t know, genetic influence or yourself combination it’s that is stunning.

Katie F:

I kind of beat the system, bit of fun.

Warwick F:

Right. Who doesn’t want to, so who are you, you know? So as you look back, it’s kind of interesting there was a time in which you didn’t row at the end of high school, maybe beginning of college. Do you think in hindsight that was helpful that you just had it, because some people can get burnt out. I mean, you would know, obviously I think of Ash Barty, I think she’s, was anyway, the number one women’s tennis player and she got burnt out playing tennis and then a few years ago she just stopped and played women’s cricket at a fairly elite level. And then she found a love of the game and is back and is doing phenomenally. But do you think there was a sense where you just wanted a break, or?

Katie F:

I think so. And I think again, if I look at that modeling of my dad, as much as he loved being a pilot and he loved airplanes, he had so many other hobbies and interests. And so, these days I’m more strategic about that. In those days I think I listened a bit more to my intuition. And so I certainly had those few years off in my later school years, but even between the two Olympics that I went to, so I went to the Sydney Olympics. Then I walked away from the program again, it’s like, I just needed to repeat this whole be named arrogant. And I went over to the Netherlands for a year and a half and coached rowing over there and then came back onto the system. And even then people were telling me, “What are you doing? You’ve got the top spot. Why would you walk away?” And I had this intuitive feeling that I needed to grow. I needed to do more. And I wasn’t going to get the learning that I needed in the one space.

Warwick F:

Right. And you just followed, so there’s a real lesson I think for people is, don’t ignore that gut instinct that says, “You know what? I think I need to do this.” Obviously you got to make sure it’s your gut instinct, not some strange voice, but I think you know when it’s really you and not channeling some other negative vibe or thought, but just trust your gut. If you’re deep down, you feel like, “You know what, Katie, I need to do something else.” You listen to that, right?

Katie F:

Absolutely. And do you know, I know now that I’m a bit older, I find it harder to do now, because of course there’s more responsibilities now, but I think in those days I did trust it more. And I also acknowledge, I was really fortunate that I had those choices. So, I had backup plans, which a lot of people would potentially dream of. I had a backup plan of going back to a good university and continuing your degree. So I was in a fortunate position to have those kind of choices.

Warwick F:

You wasn’t just jump off a bridge without thinking, but I want to go back to just some of those, that first crucible, because it’s not easy somebody thinking of you at 22 as being arrogant, and how could you possibly say no? Do you look back and say, “Gosh, was I just scared? Or was I wise?” Was I really not ready?” Do you kind of look back and say, “Well, it all worked out.” But was that the right decision? Or I don’t know, as you look back, how do you assess that first decision not to be part of the program?

Katie F:

Yeah, it’s really interesting that I now, 20 plus years later, I actually think about a few points of that in life quite regularly. And I encourage myself now at times to tap into a bit of that. I mentioned now about responsibilities, but the other thing I did back then is I had this, I think this greater, how would I say that, almost this greater inner confidence that there would be options. And I remember thinking to myself, “Okay, I make a choice. I don’t make the Australia team.” I’d feel better about giving it a really red hot go and not making it. I’d feel pretty good walking away from that if I given it a really really red hot go. And the same university I remember thinking, “Well, have I chosen the right degree?” Maybe I haven’t, I’ll find something else. So I had this real, whether it was right or wrong, I had this sense that there were opportunities that I could find. It might not be easy, but I’d find them. And I’d find goals that I wish to strive for, and that that process would make me happy.

Warwick F:

And another really important learning point that I think listeners should pay attention to is, trust your gut and trust the choices. And you make a choice. You never get to play out the what ifs. I’ve certainly had a lot of that with my own whole takeover thing and what if, and if I talked to my family. And you never get to play out the what ifs, but trust your gut, trust the choices you make and then move on accordingly. Spending your life going back and second guessing. But yeah, when you went back to the Institute of Sport and they said no, and forming your own crew. I mean, nobody does that. I’m assuming that probably has never happened since that somebody did what you did, right? At least not in Australia, formed their own crew? I mean, that just takes remarkable courage, confidence, chutzpah, however you want to express it. I mean, where does that come from? Because that’s not normal what you did, and you were what, in your 20s then, where did that come from?

Katie F:

I don’t know if I have a direct answer. I mean, I do attribute a lot of that to watching dad operate, and him making choices and even watching family members disagree with certain choices he made and he was still making the choice and it working out from my perspective really well, and having an enjoyable and great upbringing. And so whether it was that, I do, I have to wonder sometimes whether, and this word can be used quite negatively, but certainly in that era that I was much more selfish. And that could be, I instead could use the word driven, some have positive lenses others don’t. I think about a time when I was in Victoria and I was really frustrated, I was part of the rowing club and they didn’t have women’s boats going to a certain event, and they wouldn’t even give me a tryout for the men’s boats because I wasn’t male. And I horrified everyone then, because I quit the club and negotiated with the other club down the road that if I joined them, they’d let me jump in the men’s boats.

Katie F:

Now, I didn’t even realize at the time that the impact that that had, and all the negative talk that apparently was associated around this arrogant girl.

Warwick F:

Do you think some of it may be, and obviously we’re in a different era, some of it could be sexist, if men stand up for themselves, it’s like, “Look at that guy, guy has self-confidence, yeah, good on him.” But if a woman does that, it’s like, “Oh, she’s driven. She’s just,” there’s probably more colorful words for it, but do you think there was some of that, like if it was a guy, it would have been, “Good on him,” but if it’s Katie, it’s like, “Ah.”

Katie F:

Yeah, absolutely.

Warwick F:

Know your place, who are you to?

Katie F:

Oh goodness. Absolutely.

Warwick F:

But I mean, but good for you if not buckling to the system. And it’s nothing wrong with being driven. It’s one thing if you’re driven and mowing over other people and being successful at other people’s expense, that’s exploitation, that’s not drivenness. But I don’t think that’s, and obviously I don’t know you well, but that’s not you. You’re driven, but you’re not trying to get ahead at the expense of other people.

Katie F:

No. And I think this is where the role that I had is maybe, as you’re saying that I’m thinking the role I had is a little bit different too. So sure it was about me getting to the Olympics. But a lot of the time, the way I would frame my growth, my learning, my drive, was to help the boat go faster. And the boat contained eight other people plus all the surrounding squads.

Warwick F:

Right.

Katie F:

And so there were times as we’re talking, I think, “Yes, some of the choices I made were really, really difficult.” But I’d often step back, and it wasn’t about me. If I really felt strongly that this was for the good of the boat, which ultimately was for the people, my team, then I moved forward and it didn’t matter.

Warwick F:

It was for the good of the team. So I think you deserve to give credit. So I want to get a bit into what you do now, before we get there, you had a second crucible. I think it was, was it the Athens Olympics 2004? So that’s, that was pretty challenging too. So just help the listeners understand what happened with that one?

Katie F:

Yeah, I will. And I will say, of course there were a number of other crucibles in between as many of us face many challenges, and I’m sure you’ll hear in my voice. This is not a topic I talk about often, but I’m turning towards it now. I feel I need to talk about it. So going into Athens second Olympics, we had just an amazing, amazing crew. And I’m talking here about shore boat speed, but I’m talking about people to. And anyway, so what the general public would have seen, and it was all over the Australian media, is they would have seen an Australian women’s eight that I was in, competing in the final of the Athens Olympics. They would have seen the Australian eight come flying out of the start and being up there in medal contention until about halfway through the race.

Katie F:

And then they would have seen, it’s much easier to talk from a third party perspective. They would have seen someone in the boat stop rowing, and lay down as a result of that. And then our boat came sixth in the final, which was last place in the final, because we were rowing for the second half of the race with I think about six people, because one of them was laying down then others around her couldn’t row. So, that was one thing. This is one part of it is this, many of us, eight, 10 years towards this race, and this thing happens, and we’re trying to get our head around all of that is that one piece of this moment. The other piece of this moment, which I had no anticipation of was the media response to this. And our crew were, I’m going to say felt like front page of every newspaper.

Katie F:

I know it was international as well, but from a national perspective in every state for a number of weeks, dishonest stories, narratives around, the girl that stopped rowing was a bad person to the team, are awful people to they’re a bad team, right through to the prime minister of Australia saying that we were un-Australian. I’m not sure why, but we were, I don’t know if that’s because of the result or because of what the media said we did. Anyway, this really enormous moment in life, which as I talk about it, and I can imagine some of the listeners thinking, “So what? A race went wrong.” And it was just a race that went wrong. But the ripple effect of that on so many people was just enormous, including myself.

Warwick F:

Oh, I can imagine. I mean, and again, you don’t need to get into details, but it’s not as simple as, “Oh, there was a physical injury,” and there wasn’t a simple, pre-packaged explanation that the media or the prime minister would say, “Oh, okay, now I understand now we’ll back off.” It wasn’t that simple.

Warwick F:

So that, I mean, when you’re spending years trying to get to the Olympics and you’re in the final, which means that because you probably had to go through the semifinals, there’s probably a couple of different rungs to get there. Not only is that horrendous with media, you’ve probably got team members, potential conflict there. And again, you don’t need to get into those details, but there’s all these dynamics, potential internal conflict, vilification by the media without any easy explanation. And you don’t want to dob somebody in, as they say in Australia, we don’t want to get into the details because that’s their story, and it’s not your story to tell. But I mean, there’s nothing really you could say that would be helpful that you’re able to say, right? So you probably in this box, there’s no win box where this is one event where there’s no way to win this event it would seem, right? The event of public opinion.

Katie F:

Absolutely. And you’ve just articulated that so beautifully, because for so long, and particularly coming from that environment, I just talked about these other examples where I could make choices or I could plan, or I could work harder, it all in some ways felt very controllable. And then all of a sudden, if I speak from my perspective, we’re in this situation where, as you said, there was no win. There was no guideline on how to manage this. And so there was a point where we were told to say certain things to the media, like that they was a breakage in the boat. And in hindsight, would that have been easier? Absolutely. But of course, you’ve got the values kicking in. We weren’t trained in media where you have this group of women who was very passionate about saying, “Look, we don’t know what we should be saying. In fact, we don’t really even want to talk to them. We don’t care about that. But we want to talk to our families right now.” And also not lie.

Warwick F:

But don’t ask us to say something that’s not true, just because it might help other people, because we have to live with that.

Katie F:

That’s right. So we felt really strongly about that as well. And I think the other piece in there that often gets missed when people do still to this day talk about this story is, the media caught wind of this particular teammate of ours had scenarios in the past where she had stopped rowing to varying degrees. And so this became another thing to put out on front covers. The piece of that story that got missed, which I think was the part that I grappled with the most, is no one talked about the fact that we as a team knew that history and still in many ways trusted our teammate, because it was more than just whether you were going to row at full capacity from the start to finish. I mean, there’s much going on here. There’s much more to a person than that. So ultimately I trusted all of my teammates. And as part of that, I knew that we all came with our strengths and we all came with these areas we were working on. And that was the complexity of working in a team. But yeah, the media never showed any interest.

Warwick F:

I’m sure. And I’d love to hear what you learned from that, because it wasn’t something you could control. It wasn’t, not that it matters, it wasn’t “your fault.” I mean, there’s not a whole lot you could do at that point. But one of the things we say in crucible leadership is, you’re not defined by your worst day. I mean, I made as listeners would know, and Australian listeners would know I made a cataclysmic mistake, failure, to launch a $2.25 billion takeover that ended a 150-year-old family business that had, Sydney Morning Herald and Age in Melbourne and et cetera. And yes, there probably was a better path. I’m not quite sure what other paths would have been better, but certainly couldn’t have been worse than the one I took. Okay, so that was a bad day when I launched the take over.

Warwick F:

That was a bad mistake. But should I be defined by that one day, should this poor woman be defined by that one day? And again, we don’t need to know any more details on that. It’s like, well, I don’t think so. Is that fair, irrespective of all the reasoning? So, but people tend to want to define you by, especially in the Olympics. It’s that one day in the Olympics, “Oh, you lost.” If you were a swimmer you lost by two tenths, or two 100ths of a second or something ridiculous. You lost, you fail. Okay, sorry. I tried.

Gary S:

And one of the things that you said, Katie, one of the things that you said when we talked off air was that, and I wrote it down, that you held onto that narrative for a bit, that impacted you. That first time you were like, “Okay, you don’t want me on the team. I’m going to go pull people together and I’m going to beat you.” And you did. The second time a crucible hits that’s kind of a big thing. You say you held onto the narrative. Why do you think they were different? Those two situations were different?

Katie F:

Yeah, I think for me, so as I mentioned, there were a number of other crucible moments between the one I’ve talked about and getting to Athens. And in all of them, I felt like I had a choice. The way I turned up, the way I behaved. So it all felt controllable. The outcome didn’t feel controllable, but it was all about me. Where this one felt different is, I was aware of that things can go wrong on race day. And I had plans for every scenario you could possibly think of, including boat breakages and et cetera. And so that was my controlling component. I never anticipated the level that it could go wrong, so that was one piece. And that shook me, because if you talked about Katie and her performance she, I visualized everything possible.

Katie F:

So I was like, “Oh wow, I missed something.” So there’s a bit of that playing out. But I think the other component for me and, Warwick, you just said it, is I could not, and still can’t work out what the better path would be. So every other scenario in life up until that point, and I say this knowing I’ve had a very fortunate life. I felt like the mistakes I made at times weren’t that big a deal because it’s like, “Well, I look back and I should have just done this instead.” And I can focus on the learning. With this particular scenario I could not work out, what should I have done differently? And I, goodness, trained as an Olympic athlete to reflect and look at yourself. And I hammered myself, as I’m sure many of my crew mates did as well about themselves. Down to the detail, that look I saw that day, that conversation I had, should I have not had it, should I have had a different one?

Katie F:

Should I, everything you can possibly think of. And so I made it all about me because that’s the way I operate best, bring it on me, make the choices, move forward. But for the first time that didn’t work for me, and it became this almost debilitating, “I don’t have the answer. I don’t know what my learning is. How can I not know what my learning is?” It’s like this kind of, I needed this happy ending, “This thing happened, and here’s what I would have done differently, and I’ve lived happily ever after.” I had this sense from somewhere and I couldn’t work it out. A number of things happened around the same time, which, as we know we are complex as beings. So I came back from Athens. I found out that my dad who I have spoken highly of had terminal cancer, he passed away a couple of months later. So even though they were very separate events, it sort of got packaged I think.

Warwick F:

It was like a cataclysmic crucible, if you will, because it happens, here’s your dad, dearly loved, role model and then this is happening and yeah, I mean, you can’t control cancer or your dad’s, there’s nothing you could’ve done to prevent what happened. He, I’m sure he had the best of care. And sometimes there’s a learning, there is sometimes things happen and it’s not easy to know what would have. Like in my case, I can think of what I did was horrendously stupid, but it’s hard for me to think of scenarios that would have been better, at least in terms of made me happy or more fulfilled. That’s a lot more, I’m a strategic planner by nature, so it’s hard for me to think that.

Warwick F:

But in this case, yes, you could say, “Maybe we could have, we knew this person’s history, maybe we could have not said let’s not have that person in the boat.” Probably wasn’t your call I’m guessing, it would have been somebody higher up. But even then it’s like, I mean, how do you know that? You make the best decision and it’s not always your fault. There’s not always an easy alternative.

Katie F:

No. And this is the thing, I mean, lots of people, and I’m no doubt you’ve experienced the same thing, can give you their simplistic answer. And it wasn’t simple. I mean, using that example, I’ve had many people say, “You should have just gone to the media and gone around at the boat.” Like, “Well, hang on, I had 10 years of high performance history that told me that trusting your teammates led to boat speed. So why a couple of months before the Olympics would I just decide to not trust my teammates and go public with it?” And also remembering that everyone in that boat in the lead-up made the boat go as fast as it was going, and it was going really fast. So you can’t just pull a piece out and expect it all just to function.

Warwick F:

You’re not going to know the future. So you can only know what you’re going to know. So just as we sort of round this turn, talk a bit about what you do with resilience, because I love you talk about team synergy and resilience. You’re doing a lot of research on what resilience is and what it isn’t. So you’ve really pivoted from rowing to team performance, which makes sense. You spent your whole life in team performance. And I think one of the things, I believe we haven’t mentioned it yet, but I believe you had a pretty amazing career. It said you were ranked number one in Australia for close to 10 years as a cox, so that is pretty amazing. That says you, at least objectively, you were best of the best from a rowing perspective and that whole strategy, it’s big, a brief aside.

Warwick F:

I don’t follow Oxford, Cambridge sports that much other than rowing and what they call the boat race, which then as of the last few years had men and women on the same course. So more power to both those universities are doing that. And I think it was the men’s race, it was raced on Cambridge local waters that they normally don’t do, but it sure seemed like the Cambridge cox, and you’ve probably followed it more than I, had it all over the Oxford cox. I mean, just the strategy, home waters, he came really close to fouling, but not quite. You push the envelope real close, but it seemed like, okay, they won. So clearly the cox did something right. There’s a lot of strategy there, but I digress. Anyway, getting back to resilience, talk about how you pivoted from rowing to resilience, and talk about how what you do now and really what your passion is. What is your mission with your research and everything you do in team synergy and resilience?

Katie F:

Well, I think, if I’m really honest, my passion post rowing was in high performing teams, yet the narrative I held from that experience of Athens, plastered all over the front pages of the not being good teammates is I turned away from that a little bit. I hid from that, even though, as you said, that one event doesn’t define you, I still let it define me. And so my way around that, and we’re talking now 20 years, 20 plus years later was firstly for the first 15 years, you just worked harder on something else.

Katie F:

Don’t talk about it, keep moving, to more recently going well, “I’ve got these research opportunities. This is really interesting. It’s showing me that something like resilience, as an example, we simplify, show parallels to my rowing experience here, we simplify these complex events. We tell someone just to be more resilient, we sometimes point the finger at people and say they’re not resilient.”

Katie F:

And it was all very simple. And as I started doing this research and thinking about my own experiences when I’m resilient to somethings, not to others, resilient at some times, not at other times, I was fortunate enough to work with a gentleman called Dr. Michael Kavanagh at Sydney Uni who had this new definition of resilience, which is really exploring, what is he now? And I’m going to use dorky language for a second. What’s in our surrounding systems? What’s around us that helps us be resilient? And so the research is showing that if you have access to the resources you need to meet the challenge you’re facing, you’ll be more resilient. It’s kind of obvious, right?

Gary S:

Yep.

Katie F:

So if I look back, all the other challenges, all my other crucible moments leading into Athens, I had the resources around me. I had a state Victoria I could go back to, I could talk to people to find boats and people. And so to meet that challenge, beating a crew, I could find the resources. Post Athens, every one of my good friends, my teammates was feeling enormous stress. So I didn’t have, well none of us had those social connections and resources we may have needed.

Warwick F:

Well, your crew mates, they were in the same crucible you were?

Katie F:

Absolutely, absolutely.

Warwick F:

So, not really resources, because they’re in there with you.

Katie F:

Absolutely. Our family and friends, were also, dealing with this. So we didn’t have them that we could access.

Gary S:

I want to make sure the listeners hear what you just described and pull those balloon strings together here. We think so often that resilience is just personal, right? It’s we have it in us or we don’t, we develop it or we don’t. What you’re describing is a more full throated kind of resilience. And that’s not just from your experience, but also from your research, the idea is

Katie F:

Absolutely.

Gary S:

… you do indeed have to dig deeper, but that’s not all of it. You also have to cast wider. You have to cast your net wider for those assets and relationships that can help you through it. So it’s not just about your “resilience” it’s about the resilience you can muster through reaching out and drawing on the strength of others. True?

Katie F:

Absolutely, absolutely, beautifully said. And the other piece in there, if you don’t mind me adding another layer?

Gary S:

Oh please.

Katie F:

Is when we are using resources for a challenge, as we’ve know for particularly the last few years, we often are not facing one challenge at one time. So then we try and use the same bucket of resources on all of our challenges, and it’s finite. So we have to keep going wider, or make choices. I’m okay to not be resilient on that challenge, because I’m going to focus on this challenge. Does that make sense?

Warwick F:

I mean, what you’re saying is, pick your battles.

Katie F:

Absolutely, absolutely.

Warwick F:

You don’t have to be resilient in every area. I’ve got a book coming out later this year, and it’s been a culmination of years and I have a great team, but there are other areas where I don’t know, I don’t go bungee jumping or ropes courses. And I’ve never been particularly physically brave, but you know what, that’s not a challenge I choose to overcome, at least not in my stage of life. And you know, if I wanted to, and I have a pretty high level of perseverance, I’d probably figure out a way. But you know, you don’t have to face every fear if you choose not to. I mean, it’s like, that’s not being scared, it’s being making choices. Where do you want to be resilient? And it’s not wise to say, “Okay, I’m going to tackle 15 massive challenges at once.” Well, you’ll probably fail, because who can do that? But pick your battles, right? Where do you want to be resilient? Does that make sense?

Katie F:

It does. And the thing is, when we talk about it, it just, if we have lots of expressions around this. So it’s kind of common sense, but I think about myself, I think about a lot of the clients I work with and I am thinking about a number of them right now. And I’ll talk about some of the women I’m working with at the moment through some executive coaching work. They’re very smart women, and they know this in principle, yet in day-to-day they’re trying to face the challenge of raising children, building a career, navigating that particular project, buy a house, wanting the garden clean, putting on the best party. And I can hold the mirror up and say the same about me.

Katie F:

So do you know, we know it in principle, but I don’t see sometimes, including myself, that we are particularly deliberate about it, deliberate about going wide for all of those resources and engaging them for when we need them, and engaging things we don’t even know we need yet, and kind of holding onto them to be ready, nor about making those choices when we have those choices to make.

Gary S:

Now, this is a perfect time. And normally what I say is the captain has turned on the fasten seatbelt sign. It’s getting to the point we have to land the plane. I was going to think of some kind of thing I thought was clever about bringing boats into dock. But I know with you guys, so not only experts in rowing, but for an Olympian in rowing, I was going to make that a terrible analogy. So I’m just going to stick with the captain turned on the fasten seatbelt sign. And we’re getting to the point where we’re going to put the plane on the ground soon. But, Katie, before we do that, I would be remiss if I did not give you the chance to let listeners know how they can find out more about you and the services that you offer to folks to help them build teams, live high performance lives and engage with their and their community’s resilience.

Katie F:

Absolutely. So the best way to find me is probably through my website, and it’s www., all one word, katiefoulkes, do you want me to spell it? Will it be somewhere?

Warwick F:

Yeah.

Gary S:

Yes, please.

Katie F:

K-A-T-I-E-F for French, O-U-L-K-E-S for Sam.org. And always open to have conversations. Love dialogue.

Gary S:

Awesome. Warwick, the last question or questions, your decision is, are yours.

Warwick F:

Wow. I mean, this is such a fascinating story. Just your crucibles are so different, but it sounds like you’ve learned so much. And one of the things I love about what you’re saying is yes, I think, like I’m somebody that I’d say has high perseverance, so I’m not somebody that tends to quit once I start something. So I get where you’re coming from, but yet, you’re right. I think understanding we need to have resources, but the resources that we’ll need may be different, depending on the challenge. It’s not the same team. If it’s a different sport, different challenge.

Warwick F:

So, I mean, maybe this shouldn’t be the last question, but I guess one of the things I’m curious about, knowing what you know now, I mean, can you think of what team you would have assembled to help you get through the post-Athens Olympics? I don’t think, objectively I don’t think there’s anything he could have done once it happened. I mean, you can’t know what would have happened. You’ve got to trust your teammates. Totally makes sense. But in terms of how you handle with the aftermath, is there something, “Gosh, what would have helped me get through that from a resilience perspective?”

Katie F:

That’s a really good question, and it depends how wide we want to go. I mean, if we start with a couple of things, I think, it’s so easy that these things are seen as a ticker box, like bring a psychologist in, tick. But really the resources needed absolutely with some professional skills, but also that space, a way to bring us together with there’s media not around, to feel supported, even if it was just to sit with each other and just be in that space. Then of course there would be resources like whether it’s counselors, psychologists, people that care about us. And then you could go more broadly as we go to helping people. I mean, it’s a whole nother issue with those that have been in high performance environments. How do they transition into the normal world? And that’s challenging enough, never mind when it’s been as high profile. So resources that support in that space.

Warwick F:

Well, and I’m sure it’s a whole nother discussion, but post-Olympians, it’s a challenge. And Michael Phelps, I think, has been pretty open about his mental health challenges and it’s a different subject. But yeah, I think in my case it took years, decades to get over the fact that I ended a 150-year-old media dynasty that has been prominent in Australia and what could I have done differently? And now what am I going to do with my life? And sometimes getting through a crucible experience, it takes more than months, more than a year or two. It can take years and maybe there would have been things I could have done to bounce back quicker, but sometimes it just takes time. Sometimes there’s no easy road back and you just got to in hindsight give yourself a break.

Warwick F:

I know you’re an Olympian. You could say, “Olympians should have Olympic recoveries. It should just take a week, because that’s what Olympians do.” But you’re human, you know? And sometimes the feelings and emotions, it can take time, if not years. And that’s not failure, that’s just reality. We’re human. So maybe just giving yourself a break a bit. Maybe that would be something. You probably have had that self-talk over the years, right? It’s like, “Look, I’m doing my best. I did my best. Quit beating myself up.” You’ve probably had those internal dialogues over the years, I’m guessing.?

Katie F:

Yeah, tell myself to shake it off. But the other component that’s come out in the research, because I did interview a number of Olympians last year with this research on resilience, was talking to people that understood. So, Warwick, I don’t know if it was the same for you, but a lot of people that I speak to that maybe want to ask some questions and they haven’t competed at an Olympic level or equivalent team sport or life, they kind of go along the lines of, I don’t know why you would be bothered, you got to do that, that’s great. Lucky you got to do it. And of course there’s a piece in there. Of course, we’re very fortunate. So, being around the right people that can understand-

Warwick F:

Who can understand.

Katie F:

… and amplifies.

Warwick F:

Like you spent your whole life trying to reach a goal. It’s a big deal. So as we close here, there’s a lot of folks listening. Not many of them will have been rowers or Olympic rowers, but there’ll have been through crucibles, and resilience seems like a pipe dream. They’re just tough to get out of bed every day. What would be a word of hope that you would give people that are struggling now? What’s a word of hope, would you say?

Katie F:

Yeah, I think the word that comes to mind is connection. And this is where I am drawing on my research, as well as my experience. But I really encourage, even if you use the word, looking through my lens and resources, but social connection, it’s almost like a vaccination, dare I use that word, for negative mental health. And so if you can connect with people and even if it’s a Zoom coffee or a walk, if you can. Be with others, that will help you connect with yourself as well.

Gary S:

All right. That is a wrap on part two of our series, Harnessing Resilience. If you thought our first couple of episodes were entertaining and insightful, you will not want to miss our next episode. Warwick and I interview distance runner, Heather Kampf. You will be amazed by how she harnessed resilience when she fell during a race. It was, this is not an overstatement, a miraculous effort that has been seen by tens of millions of people, thanks to a viral video. You’ll hear all about it on the next episode of Beyond the Crucible.

What Stacey Copas knows about resilience was born of tragedy: A diving accident at 12 left her a quadriplegic whose spirit was in tatters. But she turned a corner emotionally when she realized “we connect with other people through our adversity, not our success.” Today, in her writing, speaking and coaching, she shares how resilience is a skill that can be learned just like building muscle in the gym.

To learn more about Stacey Copas, visit www.staceycopas.com.

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Transcript

Warwick F:

Welcome to Beyond the Crucible. I’m Warwick Fairfax, the founder of Crucible Leadership.

Gary S:

Welcome to the first episode of our first series, Harnessing Resilience. I’m Gary Schneeberger, co-host of the show. We’re dedicating the next six weeks to this critical topic because without resilience, there is no moving beyond our crucibles. That’s why we’re spotlighting guests who found the resilience to overcome their setbacks and failures, as well as experts who offer practical insights and action steps you can take to bolster your own ability to rise above when the crucibles come. So listen in as Warwick and I talk with Stacey Copas, who was paralyzed in a diving accident at age 12, struggled mightily while living listlessly throughout her teens, then found her path to a life of significance when she harnessed resilience.

Warwick F:

Well, Stacey, thank you so much for being here. Super excited to hear you talk about resilience and love the title of your book, How To Be Resilient: The Blueprint For Getting Results When Things Don’t Go To Plan. And obviously as we’ll get into, you have some experience unfortunately about things not going to plan. But since we’re talking about resilience, before we get into your story, what does resilience mean to you? Because obviously, you have a whole body of thought about it, but if you had to define resilience, how would you define it?

Stacey C:

Look, I probably have a little bit of a different take on resilience to most. And I find that for me, particularly in a business setting, I feel that so often, recently that resilience has become synonymous with coping, which I feel that it sells it short. And even the old bounce back, implies that you just keep coming back to the same place. But for me, I feel that resilience is a growth strategy, it’s a learning strategy and it’s actually the ability to actually grow through challenges rather than just go through them.

Stacey C:

So I see it more of a proactive strategy as well, rather than a reactive one. And I feel that it’s something that using simple practices consistently, then we can build that resilience. Much like going to the gym to build and maintain physical strength, we can actually proactively build resilience so that when we actually need it, then we actually have reserves of it. But yeah. To sum it up, I think it is the ability of how you can actually grow and become stronger through challenging situations.

Warwick F:

I love that phrase, grow through challenges. Wow. I mean, we’re going to dive into that a bit more here in a bit, but some people we’re going to have on are experts on resilience in the sense they’ve got their PhD, they’ve got a whole body of thought, knowledge and research, which is very valuable. But you have also a whole body of knowledge on resilience. But you come at it from a different angle, hard earned unfortunately. So talk about maybe your perspective on resilience in the sense that you’re very qualified. But talk about why unfortunately, you’re so qualified to truly, it’s a signal to talk about your story if you will.

Stacey C:

Well, the funny thing is, is that for so long, I actually didn’t feel that I was qualified to talk about resilience because I wasn’t an academic and I wasn’t a psychologist and I didn’t feel, I guess, traditionally qualified. And for many years when I first started speaking about resilience, I did feel almost a bit of an imposter because, like I said, I didn’t have all these published research on it. And then it was one day in a room full of CEOs, I actually said, “Look, this is how it is, I didn’t think I was qualified. But ultimately I feel that I’ve come through it from life experience.” I say that my approach is backed by life rather than backed by science.

Stacey C:

But for me, I guess the biggest experience that I’ve had that has led me to thinking about resilience is, back when I was 12 years old, I was actually cooling off in a relative’s backyard swimming pool, and it was something that I did quite often. But I wasn’t content with just swimming and spending time with… My brother was there, he was younger and a couple of other younger boys. So what I did every time I visited this pool was I liked to climb up on the edge of the pool and dive in over and over again. And it was an above ground pool, so it was not a deep pool. It wasn’t meant for diving. So I always getting yelled at to stop, but being 12 and bulletproof and invincible, I completely ignored those requests to stop.

Stacey C:

There was just one particular time where I stood on the edge of the pool and I thought that I was splashing too much if I was diving in. So I stopped for a moment and I thought, “Well, what can I do to make a perfect dive where I’m not splashing?” So I stopped for a moment and I thought, “Well, what if I was to hold my feet together and keep my legs straight?” I thought in theory, that would make a splashless dive. So I took a deep breath and I did exactly that. And it felt like any other dive until I went to try and swim up to the surface and I realized I couldn’t move.

Stacey C:

So I didn’t feel any pain, I didn’t feel like anything had gone wrong, but I couldn’t move. I was completely conscious, holding my breath, panicking like anything, trying to get the attention of my brother to help me, which I couldn’t do. So I held my breath as long as I could, but when I couldn’t hold it any longer, I had to give in. And as I gave in and my lungs filled with water, I blacked out and eventually my brother realized something was wrong and they thought I was just mucking around and raised the alarm for help. And it wasn’t until later that night at the third hospital that I was taken to that a doctor told me that I’d actually broken my neck and drowned and that I’d never walk again and that felt like a death sentence to me at the time.

Warwick F:

It’s just amazing how you were just having this ordinary day. I mean, you talk about your story and I love the details of, I think you mentioned that your mom and dad dropped you off and some other kids were going to the cricket center and it’s like, “Do I really want to do that? Swimming sounds a lot more fun.” It was probably a hot day, which-

Stacey C:

Yeah, it was very hot.

Warwick F:

…this is in Sydney I’m assuming.

Stacey C:

Yeah.

Warwick F:

Now, you mentioned later it was on the North Shore of the hospital. So it’s on the North Shore. Just out of curiosity, what suburb was it? Not that Americans will know but…

Stacey C:

Well, I ended up at Royal North Shore Hospital because they had a spinal injuries’ unit. But I actually grew up in Campbeltown. So southwestern Sydney. So it was absolutely nowhere near where the hospital was.

Warwick F:

Yeah. Familiar with Campbeltown. My parents had a property growing up near Camden and a little small place called Narellan, which you might’ve come across now. It’s a big housing development, which whole nother story. But-

Gary S:

And on behalf of all Americans, let me say, I didn’t understand any of those cities. So you were right Warwick about that.

Warwick F:

So sorry about that but curiosity. Here it is a perfectly normal day, you’re just diving into this pool and one of the other things people here won’t get is, you were wearing a pretty cool swimming costume, as we say. A swimsuit, a Ken Done swimsuit. Now, people in America might not know but he is a fantastic designer, artist. There used to be a shop in the Rocks area near Sydney, which I don’t know if it’s there anymore, but we would get t-shirts and all sorts of things. So I had to believe having a Ken Done swimsuit, that was probably one of your prize possessions, right? Because not everybody does.

Stacey C:

No. And it was very new and I was very excited about it and I think I’d only probably worn it a couple of times. And then having it cut off me in the emergency room wasn’t part of the plan that was for sure.

Warwick F:

I’m guessing those obviously first few days, weeks, talk about that experience because you never get used to these things. But initially, there’s all sorts of denial of what happened or what’s… So talk about those first days and weeks, what was running through your mind and experiencing and…

Stacey C:

Well, the first few days, especially, I was in a very bad way and pretty heavily sedated with morphine. So I think the thing with that is, I didn’t even know if I was awake or asleep half the time. It was just a really, really, really blurry time. But I do remember just feeling like my life was over because prior to that, I was a pretty talented athlete. I had really clear plans what I was going to do with my life. I wanted to be a vet. I’d gotten into one of the, probably a very iconic Sydney selective agricultural school for my secondary schooling. So that was the perfect next step to becoming a vet.

Stacey C:

Everything I identified as, and everything that I was looking forward to, was gone. So that was incredibly tough. And the other thing, I was flat on my back for eight weeks actually with sandbags either side of my head. So you spent a lot of time just staring at the ceiling. And I remember, sometimes, the ceiling particularly in intensive care and stuff where I spent the first few days, had all these little dots in the ceiling and I remember actually just counting one side, this side, multiplying it, just trying to figure out how many dots there were on the ceiling because that was just all there really was in front of me at that time.

Stacey C:

And then, my mom was with me most of the time but for the most part, it was just feeling incredibly sick. But it was a lot of fear as well because it was like, I couldn’t feel or move most of my body at that point in time either. It was definitely a scary and very blurry time.

Warwick F:

I mean, it’s one thing as an adult, but 12 years old, my gosh. I mean, you mentioned you had dreams of becoming a vet, you mentioned you were athletic. I mean, what kind of things did you do beforehand? Did you have some favorite sports or?

Stacey C:

Yeah. So I was the pitcher on the softball team and I was first girl to play soccer for my school. This is in the late ’80s.

Gary S:

Wow.

Warwick F:

Wow.

Stacey C:

Yeah. I represented the school at every distance from the 100 meters through to the cross-country as a runner. So I was very gifted as an athlete. I was incredibly active. It was like I ran everywhere. I’d come home from school and I’d go of an afternoon and run for a couple of, I’ll say kilometers, but miles. But yeah. I pretty much identified as an athlete and then academically it was all about becoming a vet and that was what it was.

Stacey C:

I said all the things that I loved and that wasn’t there. The thing was, for me, it was so difficult to go from being such a fiercely independent active young woman to then being just completely stuck and not even to be able to scratch my head or turn the age of a book or feed myself or do any of those things. It was pretty soul destroying at that time.

Warwick F:

I can imagine. I mean, just when you think of, we all have our self-image. It sounds like at that time if somebody said, “Well, who is Stacey Copas?” “Well, she’s an athlete, she’s independent, takes charge of life, is active, is not passive. Life is meant to be lived, not just idle through. Vet.” That was probably a part of who you were. And then with the accident, well, who is Stacey now? I mean, probably at the time felt like, well, what’s left? Nothing. I mean, there’s the physical pain and that’s a whole story, but just the emotional, soul destroying, self-image pain. Well, who am I now? What’s left?

Stacey C:

Definitely. And I think it’s like going into high school and going into those teenage years, identity, is such a huge part of that journey without that going on. So to go, well, everything that I saw myself as, everything that I wanted to be, having gone, that was definitely incredibly difficult. And as you said, it always comes down to it. It’s like, “What’s the point?” I couldn’t walk, let alone run and play the sports I wanted to do. And particularly with the sporting thing is, when I had those eight weeks on my back, I was pretty angry about not being able to do the things I always wanted to do.

Stacey C:

So I actually made a pact with my 12-year old self at that time that I was never going to play sport again because I couldn’t do it like I used to. I thought I could never be good at something again. And for me, I’d never wanted to do anything that I didn’t think I could be good at because I was and I am driven by excellence. Anything I do, I want to make sure that I can do it to the best of my ability. But also, I’m very competitive. I want to win. I didn’t want to just turn up and get the encouragement award.

Warwick F:

You’re not somebody that wants to get the participation award, right?

Stacey C:

No. I didn’t want to get that one. No, that was not me. And thankfully, I didn’t grow up in the, everyone gets a trophy generation. I’m a little bit older than that. So I don’t think I would have fared well with that one either.

Warwick F:

It’s probably not very Australian I suppose. Australians love sports. That is for sure. So talk about some of that journey and teenage years. I mean, physically talk about the progression. I know you had some challenges in the teenage years where, understandably, it was a pretty dark time. So just talk about the rest of that time before we get to… Things started switching around at some point, but talk about the rest of the teenage years before we get to the turnaround, if you will.

Stacey C:

Look, definitely the teenage years were pretty dark and I was really bitter and angry and resentful. And ultimately, I was in the situation I was in because of the actions that I’d taken. So a lot of that was focused internally, but I was just this real stubborn, would not let anyone in on what was going on. And so I just kept on this whole, getting on with life facade and just acted as if everything was okay. It wasn’t great, but internally I was struggling big time. And much like a lot of teens that aren’t having a great time of things. Then I sought some pretty unhealthy ways of dealing with how I was feeling. And I spent quite a lot of my time drunk and stoned.

Stacey C:

And at the time, they were just outlets or escapes, there were ways of not feeling the reality of what my life was like. So I look at it now and I’m like, well, I created these moments of artificial happiness that in between, you sink deeper and deeper into the pit of depression and fear and anxiety. But as I said again, I just kept up the getting on with the, nothing to see here. So that was incredibly challenging at the time.

Stacey C:

And I think I really didn’t realize until more recently that the thing that really kept me going through that time was music. Music was something that became my outlet. I immersed in music, just as a listener and the coolest part was is that I was at the lowest points in my life in the early to mid ’90s at the height of grunge. And it was the perfect soundtrack through this angry, angsty, the world’s against me type of experience that I was having but it gave me an outlet, it gave me a way to express myself, but I didn’t have the words to do at the time. And then eventually I started getting into going to seeing live music, and then there was just an energy and a sense of community and things like that that came through that. So that was probably the healthier outlet that I had to express some of that anger and frustration I was having.

Gary S:

As we’re talking about resilience, right? The series that we’re launching today is about resilience. I want to read you something from an excellent book I read on the subject called How To Be Resilient: The Blueprint For Getting Results When Things Don’t Go To Plan by Stacey Copas. But one of the things that you wrote in there seems to, perhaps connect to what you were just talking about. You wrote this about why resilience is so important. Have you ever noticed how some people appear to be unflappable even when major things go wrong, whereas other people fall to pieces? And you indicated that you were holding it together. From the outside looking in people would think, “Okay, she’s handled it pretty well.” And then you write this, resilience is this ability to keep it together when faced with a problem or a setback when others would fall apart. It’s the ability and strength to cope when things don’t go according to plan.

Gary S:

Would you say that you really started to feel around in resilience when you discovered music? Was that the first manifestation of that? Or did it come even earlier than that now that you look back?

Stacey C:

The funny with even the word resilience, it was a word that I would never have used. I never even recognized the word. It was something that came very, very much later in the piece but I think doing that reverse engineering of the process, then for me, I think probably the first part of it that really came down to it for me was, I had the opportunity about six months after I first left hospital to go and spend a week at a rehab center because at the time I was only 12 years old. So the doctor said there was no facilities for children that had had injuries like mine. So they just kept me in a hospital for seven months. So I didn’t have access to the really specialized rehabilitation that most people get.

Stacey C:

In my Christmas holidays, I had the chance to go and spend some time at the rehab center. And in the first week I was able to do all these things that I couldn’t do for myself. And part of the what ifs started to kick in. And I was like, “What if I had had this chance earlier, how much better off could I have been?” But that’s when I really had to shift my focus and focus on what I had rather than what I’d lost. And so I think that was probably one of the earliest angles of resilience I think. If I look at it in hindsight, was that ability to go and look, you can’t focus on what you don’t have any more, just focus on what you’ve got.

Stacey C:

And so that little shift in perspective I found was definitely helpful because, again, I now know that if we spend too much time living in the past, then, that’s where depression lives. So it was helpful to just go, “Look, just, focus on what you’ve got, focus on what’s ahead, focus on what you can do rather than the handful of things that you can’t do.”

Warwick F:

So well said. It’s probably worth spending some time on those anchors. I imagine people go through what you’ve gone through in our discussions. There can be a sense of anger at other people, at yourself, “Gosh, why did I have to jump in the pool?” Or, “How come if I’d been 18 or 20 I would’ve got access to.” So angry at the system, at doctors, there’s a list, right? From yourself to others. And it’s easy to dwell in that saying what if, or just be angry.

Warwick F:

So talk about that because I imagine at some point you had to, I don’t know if it’s forgive yourself is the right word or just stop beating yourself up. You’re a 12 year old kid, kids do silly stuff. Most of the time nothing happens, right? They break a leg. You could say, “Well, I was unlucky.” Well, unlucky? That’s not the right word. So talk about how you were able to let go of maybe anger because I’m sure it was one of the principles, both to yourself and to others. How did you manage to do that, to move on from that?

Stacey C:

Look, definitely anger was there. And I must say, the majority of that anger was directed at myself. I realized I had no one to blame. But I think that there’s a bit of a default thing when something goes wrong, what people will do, will put something or someone to blame. But really I had no one to blame except for myself. I was told not to do it, I ignored those warnings and I still went ahead and did it.

Stacey C:

I think that was… I guess, I took ownership of that anger. But yeah. It was getting towards the end of high school where I think things started to really shift and I started to realize that particularly those detractive habits. I was getting incredibly foggy around spending time stoned and stuff like that. And it was starting to spill over into my school work and things like that. And I did have one of those rock bottom moments where, I really just didn’t want to be here at all. And I did have a very close call where really the only thing that stopped me in a moment from ending it was, the fear that someone would find me before I was gone and I’d end up worse than where I was. And if I had a guarantee at that time that that wouldn’t have happened, then I wouldn’t be here today.

Stacey C:

So I’m very grateful that that did kick in to, “Hey, this could be worse.” Personally, I don’t like this whole angle. It’s like, “Oh, someone else has always got it worse off than you.” What does it really matter what’s going on everywhere else?

Warwick F:

Exactly.

Stacey C:

It’s like, take ownership of your own stuff. So there wasn’t that but I didn’t want to end up worse than where I was. And I think that scared me because I found myself in that situation where there’s so much stigma around that, there’s so much judgment around people that consider or do attempt and that sort of stuff. So that was a bit of a wake up call for me. And ultimately I got to the point where, I had to make a decision. And it was that proverbial fork in the road where I had to say, “Well, look, am I going to get on with it or am I give up?” And ultimately I just went, “Well, look, I can’t change what’s happened. It’s a fact. But what I can do is I can change how I feel about it, I can change the story that I tell about it and I can change what I do next.”

Stacey C:

So there was that element of just having to make a decision. And so often people have gone “Well, it can’t be that simple.” And I’m like, “Well, yeah, it actually was.” It just came to a point where it’s like, you’ve just got to choose to get on with it. And I did. And so what I ended up doing then was I actually then instead of looking back at that accident with negativity, I actually looked back at it with gratitude. And I actually looked at it and I become grateful and I began to look for, how has this changed my life in a positive way? And what are the opportunities that I can have from this? And people think, “How the hell could ending up a quadriplegic and in a wheelchair for the rest of your life be positive?” But I did choose to embrace the positive aspects of it.

Stacey C:

And it’s not to say that I don’t have frustrations. I don’t have days where, I get a little bit angry, where I get frustrated about the things that I can’t do if I’m having a day where the body’s not cooperating with the mind, but at the most part, then that shift has left a lot of that anger behind. And I think once we can get past the anger, then that makes a huge difference because I think that energy, it comes from a place of scarcity whereas if we start to shift into a perspective of gratitude and possibility, then it’s a really abundant and open aspect and open viewpoint. And it’s a place where we can actually look for, as I said, the opportunities and the possibilities and it’s amazing how that opens the world up.

Warwick F:

I mean, just when you talk about gratitude, I think it’s hard for people to understand who haven’t walked in your shoes what you just said. They heard the words, but you hear the words pain for a purpose, right? And it’s like, “Oh yeah, right. Pain for a purpose. Of course, easy for you to say that you’re not.” But the gratitude, my gosh, that’s a whole nother level than pain for a purpose. That is a mind blowing shift in attitude. I don’t know. I think at one point, I think I read you wanted to compete or to compete in the 2016 Paralympics in Rio. But in terms of mindset Olympics, my gosh, that’s worthy of a gold medal in my mind, right?

Warwick F:

And you say genuinely, it’s not just a lie. To have gratitude for something like that, I mean, I don’t know. To me, that’s gold metal level and I’m not trying to be flippant here. I mean, I’m serious. That’s an amazing attitude. I mean, people must, when you say that they must, even other people have had physical challenges, they say, “What in the world are you talking about Stacey?” I mean, but you’re right it’s a-

Stacey C:

Yeah. They think that I’ve lost it completely.

Warwick F:

But it’s that choice. I mean, the fact that you’re smiling now, that in itself is a victory, right? I’m guessing that smiling is something you do a fair amount of in your day-to-day life. I mean, it’s hard to believe, but I don’t know, am I correct, most days you’re reasonably up? You have your moments, but you’re not like a morose person most days.

Stacey C:

Most days. Yeah, absolutely most days. My default is to smile. And it’s funny because even when I’m having the flat moments then, or if I’m pushing through a particularly hard workout, particularly and I’m like, “Okay, these last couple of things are really hurting.” But if I actually then smile, it’s incredible how it actually changes your physiology completely. And it does. It just lifts you and people think, “Oh, again, that did sound too simple.” But they are simple.

Stacey C:

And the gratitude piece is again, I don’t think I consciously realized what I was doing at the time until many years afterwards, but that’s what I say to people that in any situation that’s challenging. The first thing to do is just to stop and say, “Thank you.” Because even though it sounds counterintuitive, you can’t actually feel bad about something you’re grateful for, and it just shifts the energy completely, and it just comes back to creating an experience of gratitude. And again, that feeling of gratitude, it just comes from a place of possibility and abundance and it just gives you the right mindset then to be able to look more positively as well and to actually just… If we look around every day, there’s just so much to be in awe about. And they’re the simplest things.

Stacey C:

Sometimes I’ll just sit and I’ll just watch a leaf drift from a tree down to the ground, and just be amazed by how that all happens, amazed that we’re even here at all. It’s, like I said, situational gratitude but I just think it’s worked for me and I said it’s always the first point and I say, if you want to shift yourself out of a challenging situation. I use gratitude mantras now for it. And I just say, “Look, if you’re in that moment,” I just say, “Look, take a moment and just say, look, thank you. Thank you for the opportunity to be who I am, where I am with what I have at this moment in time.” And it just shifts the energy completely.

Warwick F:

I want to shift to some of these key principles in your book. I think you’ve got nine and then some bonus ones, but it’s funny because we’ve been doing this podcast for a little while. One of the things, and I think I want listeners to understand, you might say, “Oh, well, I’ve not gone through what Stacey’s gone through. So who am I to complain?” You almost feel bad that maybe it’s a kid in high school and they’re having trouble with grades or boyfriends or girlfriends. You feel like that’s nothing compared to…

Warwick F:

But one of our earliest podcasts, we chatted to a guy, David Charbonnet, who was a US Navy Seal who was paralyzed in a training accident. He’s one of the best of the best. And I said, “Gosh, what I’ve gone through is nothing compared to what you’ve gone through.” And he shot back and said, “You know what? Your worst day is your worst day.” Everybody we’ve had has had that kind of attitude. The people that have bounced back in a positive. And so that was helpful to me. But it’s not really an analogy at all.

Warwick F:

But in terms of what you’re talking about of gratitude is, Australian listeners will know, I grew up in a very big large family, media business, based in Sydney, 150-year old company, did this $2 billion takeover. It ended. And so I was responsible for ending this family dynasty and still to this day, people say, “Oh, you know, Fairfax papers would have been a lot better if Warwick hadn’t done the takeover.” Still, they write snarky things about me. Even as little ago as, a couple of weeks ago in one of the papers.

Gary S:

Yeah, a couple of weeks ago.

Stacey C:

Wow.

Warwick F:

We won’t mention the paper but it just never ends. But part of the reason I’m talking about this is the gratitude is, to be successful, I think I would have needed to be a Rupert Murdoch media mogul. And I’m basically a reserved, reflective person who would rather listen than pontificate at least, some of the time anyway. But I never could have voluntarily left because I would have thought I let down my dad and grandfather and parents. And there’s no way I could have left. But the gratitude part is, well, the only way I could have left was if I was forced to leave and I was forced to leave. And now I have a wonderful life. My wife, married over 30 years, three wonderful kids from 30 to 20s. And I love what I do now with Crucible Leadership. None of that would have been possible.

Warwick F:

I might’ve been, I don’t know, hundreds of millions of dollars richer. I’m still pretty comfortable but the gratitude part is, that was a gift. But in my case, it wasn’t a physical deal, but I would have been locked into this family company doing something that I didn’t enjoy, but felt obligated to stay there. Couldn’t have left any other way. So I don’t know. I’m a person of faith so I have to believe there’s a grand plan up there somehow. So it’s okay. “Warwick won’t leave? Fine. We’ll figure out a way for him to leave.” I’m not trying to make some analogy or anything. Your story is different than mine but the point is, gratitude is very important.

Gary S:

And I will make an analogy or I will make a connection.

Warwick F:

Please.

Gary S:

I’ll take my co-host prerogative and I’ll make a connection between both of your stories as different as they are. And we find this all the time on the show is that the circumstances are different, but the emotions can be the same. And again, this is something from your book Stacey that I think speaks to both of your stories and you wrote this, the reality is that resilience is a skill that can be learned just like building muscle in the gym. The more you practice it, the more resilient you will become.

Gary S:

Both of your journeys back from your crucibles, there’s evidence of that in your lives. But there are a couple of things I love in your book. This, I’ve just decided is the thing I love most about what you write and you say this and listener, get a pen out, get a pencil out, get chalk out, draw it in chocolate on something. But you wrote this, another way to visualize this is to think of jumping on a trampoline, the lower down it goes, the higher up you are launched.

Gary S:

That is some powerful insight into what resilience really allows you to do. And that idea that we were talking about there, Warwick, about your own pain is your own pain, your worst experience is your worst. Don’t compare, right? The lower down you go, that you get to determine that. But you also get to determine as you practice resilience, how high you go. And I think that’s the example that both of you set and hopefully our listeners hear that and draw hope from that.

Warwick F:

Yeah, absolutely. Absolutely. I mean, for you, how would you apply that principle to you? The lower down you go to the higher you… How was that for you?

Stacey C:

Well, I think it’s definitely been that way. And I guess, a similar analogy I look at is if you’re looking at an archer, it’s like the tighter you pull that bow, then when you let it go, the faster the arrows propel forward. So I do that. I do remind myself for those times where things feel overwhelming or challenging that, they’re the opportunities. I mean, the times where we’re under the most pressure, the most resistance, the most uncomfortable, then they’re those amazing opportunities for growth and learning. And also connecting.

Stacey C:

I think this is the thing, and this is why I love that you’re sharing stories in this way is that, we’re going to connect with other people through our adversity, not through our success. And I feel that it’s easier to connect with somebody on that level because I think if we’ve shared… As you said, we haven’t shared the exact same thing, but our experiences have been similar in how we’ve looked at it, experienced it and moved on from it.

Stacey C:

But yeah, I always look at it. I find the times where… And that’s where I come back to the gratitude because I don’t know in that moment, I know it feels awful at the time but I don’t know how it’s going to then grow, what’s going to be the lesson that comes from it but I just know that it is and that’s what sometimes I ask myself. It’s like, first of all, it’s saying thank you that opportunity to experience that even if it doesn’t feel like something to be grateful for, but then the next seed that I plant is, “Well, what is the opportunity in this? What’s the lesson in this?” And you don’t always have that answer straight away. And sometimes it can take years to realize, well, what was the lesson in that?

Stacey C:

And I like that you said to Warwick that, from being a person of faith, that you feel that there is a greater plan. And it’s interesting for me because I wasn’t somebody that was, and I think that if anything, at the time, the experience I had probably pushed me further away from faith. But I still felt that there was some reason, there was some kind of divine intervention in what happened to me because while I was a talented athlete and all those sort of things. Then, I was starting to hang out with some people that would probably have the tendency that I may have gone off track. And I was very curious about, probably just exploring everything that probably wasn’t healthy for me to explore.

Stacey C:

And I know that as a teenager, I spent a lot of time drunk and stoned, had I not have had the injury I had and became so aware of my body, I would have taken everything just to experience it. I think that there’s been a lot of parts of my journey where there’s been a greater being and, again, I’m at this point in my life now where it’s really interesting because I have a boyfriend that is somebody that’s very driven by faith. So it’s been quite interesting to be a person who isn’t, but then starting to look at all these things and recognizing that there are so many things that have happened in my life that I can’t explain that you feel that there is something.

Stacey C:

And I do trust myself, but I also trust that there is some kind of greater energy or greater being or something like that, that knows that I’m on a path. And that’s the thing is I look at it now with the gratitude for the adversity I’ve experienced, because it’s given me the opportunity to experience what I have that then I can then share and I can share it with other people and I can share how people can learn and grow from, but not happy to go through crisis in their life.

Stacey C:

So it’s such a great thing to have experienced that. Now, the more challenging the situation, the more likely I am to go, “Wow, this could be something really great from this.” And even as recent as last week. We’re in week five of a pretty hard lockdown here in Sydney again. And I’m probably one of the most capable and equipped people to deal with that. I had a meltdown last week. I had a meltdown. I did lose it a bit. I got incredibly emotional about it and I realized there was a number of other things that all collided.

Stacey C:

But I just thought, well, look, if I’m experiencing this and I’ve got all these skills that I’m positive and resilient and all these sort of stuff, then that also then reminded me that I’m needed more than ever to share what I share to help others to just see that, we’re bigger than our circumstances. And just because things are challenging right now, we all have the ability to grow and get beyond it and become better people and be able to help people more as a result of the challenging experiences that we’ve had.

Warwick F:

Absolutely. Well, I want to touch on some of these principles, but one just as you talk. Certainly for me, when you’ve made mistakes, which in my case, a $2 billion mistake is a pretty big one. It’s not small. It gives you some degree of, forgive me, almost like English, Australian understatement. Gives you a lot of potential for humility. It’s funny. I just tend to say things like some degree of humility, well, you’ll be able to translate that but the American audience might not. But it can make you humble, not judgmental, compassionate. I mean, who am I to judge somebody else given the colossally dumb things I’ve done? And I don’t know. I mean, that can be certainly a gift.

Warwick F:

But talk about some of these principles. The first one you mentioned is responsibility. And we’ve really talked about this in not so many words, but why is that the first principle in terms of building this resilience muscle? For whatever crucible setback failure you’ve gone through, why is that the first step, would you say responsibility?

Stacey C:

I feel it is the first step because we’ve really got to take ownership. You’ve got to take ownership of where you’re at. And even if the situation that you’re in was a result of some external factors then, being in a place of blame again, is that real negative energy. And it’s an energy of scarcity and it’s very closed. So if you can come back and just say, “Well, look, I’m going to take responsibility for what happens next.” I look at it and if you can take responsibility for finding solutions rather than focusing on problems, again, that just opens up the possibility for moving on.

Stacey C:

Because I think I touched on that. There’s a tendency and again, we have a default reaction and it is looking for something or someone to blame, but then it’s taking a moment and going again, that gap between the reaction and the response and then going, “Well, okay. Well, what am I going to do next?” But I feel if you can… But for me, I’ve really looked at it and it’s been more recent to realize that the only way forward is inward. Is we can’t always be looking for the answers outside of ourselves and this is where it comes back to personal responsibility. Is it’s going a little bit. What’s that old saying? If it is to be, it is up to me and it’s coming back to that.

Stacey C:

Really when we look at it, no one’s coming to save us as much as people would like to think that. And if we get past that and realize that we just have to own this and ownership is the first part because you can’t then go off, and even if you’ve got this plan on how you’re going to get past the situation, if you haven’t owned it and accepted it, then it’s always going to be there, it’s always going to be straight under the surface. It’s going to blow up down the track. And that’s why I think you start with owning a situation and owning that you’re going to get past it, then that really helps to have that good energy and the focus that you need on what’s coming up ahead.

Warwick F:

Responsibility and excuses the next are probably related, but it’s like in relationships is a classic thing. “Oh, he’s awful.” “She’s awful.” “It’s all her fault.” “All his fault.” Right? It’s never mine, it’s always the other persons. And sometimes there are cases of abuse where it seems like, well, sure it seemed like 99% his problem or whatever. I do get that. But in many cases, it isn’t quite that black and white. Or in business, “Gee, I was fired. Well, my boss is an idiot clearly.” Well, maybe I’m not communicating well, maybe everybody works for me is scared. Maybe I don’t show up on time, maybe I don’t always get things done, maybe some of that could be factors why I was fired. How about little internal analysis? Sometimes we deserve to be fired.

Warwick F:

But most of us don’t take responsibility. We double down, we triple down and it’s always somebody else’s fault. It’s never ours. But that internal analysis, I think is what you’re saying is important, right? It’s not always everybody else’s fault. Sometimes it could be, but it’s a little simplistic to say we have no contribution, right? We have no responsibility.

Stacey C:

It’s easier to blame everybody else. And I think that also too, I think that if we’re looking broadly across a lot of society, then I think a lot of people are blaming. It’s always everyone else’s fault. And I think that’s the thing is when there is that thing where you’re looking at… Self-awareness is such a huge part of resilience. And if people are having that situation where they’re going, “Oh, this is this person’s fault.” Or they’re angry at somebody, it’s just to stop and just ask themselves, “What part have I played in this?” And always coming back to, what is it about that person or that situation that’s triggering me and what do I need to look at internally to go, “Where am I maybe projecting that?” And then I’m having that reflected back at me in the form of a mirror.

Stacey C:

And I find that that is just super powerful. And it’s uncomfortable. And I think this is why a lot of people do go, “No, no, no, no, it’s all out there. It’s out there. It’s out there, look away.” Kind of thing. But I think the thing I say if we can always look at experiences that we have in life as a mirror and go, “Okay, well, what part have I played? What can I learn from this? How am I showing up? How have I contributed to what I’ve just received back?” Then that can just make a huge difference. And I think also too what is linked to that is, a lot of people have an element of entitlement. It’s almost like the world owes me a favor or someone needs to do this for me or someone owes me something.

Stacey C:

And for me, I look at it and I’m just like, well, I actually flip it around completely. I’m like, “If anything, we owe the world a debt of gratitude.” We owe the world so much. And if we can come back to not so much about what can we get, what can we give? And then what we can then grow and experience in return. I think that, if I was to look at what’s my number one enemy or nemesis, it’ll be the entitlement attitude.

Warwick F:

Sure. No, that makes sense. I know you talk about expand, which I think is probably giving and all that. But, you mentioned, the internal and often, we think, “Oh, I’m going to be happy when I get that top job or I have the nice house, the big boat, the…” Maybe for people with physical challenges, “If I could get fully better,” in the early days you probably don’t know, “Then I’d be happy.” Right? It’s happy if, if, if. And I often think happiness is really a state of mind. It’s really what you said before and it sounds as if you can choose to be happy, you clearly have chosen again, overall to be happy, which sounds like you’re pretty successful, not every second, but overall, which is again amazing.

Warwick F:

But part of it is just this journey within. Things won’t make you happy, accomplishments won’t make you happy but you don’t find your self-esteem in success, accolades, even Olympic gold medals, as wonderful as it is. It’s an internal state of being. I don’t know if any of this makes sense, but part of the resilience is, learning that happiness isn’t found elsewhere. So it’s just more of an internal journey. I don’t know if any of that makes sense based on what you’re thinking.

Stacey C:

Yeah, it absolutely does. And I think that you mentioned before relationships, and I think that this is an area where it is probably the most important and apparent is that there’s so often people then almost looking to that other person for their happiness. And I think that that’s something that I’ve always looked at.

Stacey C:

Once I was aware that I am the only person that’s responsible for my own happiness, then that was such a shift. You can actually then show up in interactions with other people and again, not looking for what you can get from them, but just looking about how you can be present with them and how much you can add value to them. And it also then, when you’re in a relationship with somebody or you’re in a business partnership or a friendship with somebody, and that person knows that you’re not depending on them, or you’re not putting pressure on them to make you happy, when that weight is lifted, it’s just such an incredible experience.

Stacey C:

So I think that the happiness thing is huge. And people are always again, chasing it rather than, as you said, cruising it. It’s like when you open your eyes in the morning, the biggest part of whether you’re going to have a good day or a bad day is what you decide as soon as you wake up.

Warwick F:

Right. I mean, just another brief beat on this. Just being fully present. I mean, we’re normally in Maryland but we’re in far Northern Michigan where it never gets that warm, which, everybody else here in America is frying. But just taking a walk in the woods and listening to the winds through the trees and the smells, the sounds, the lapping of the water, just simple little things and being grateful and saying, “This is amazing.” Beautiful moonlight across the water or whatever it is. There’s a lot that can fill you with joy if you choose to look at it the right way.

Warwick F:

A couple of other things. You’ve got one on support that I find fascinating. Who to let in and who not to let in. So clearly some people are probably not helpful. So talk a bit about part of resilience is you need a team, right? As much as most of us would like to do it all on ourselves, “I got it. I got it. I don’t need a help. I’m good,” right? “I’m good.” So talk about how it’s not just about getting help but some people can be helpful, other people maybe, you don’t want to really let help you. Why is that important?

Stacey C:

Look, it’s interesting too because having the team and asking for help has probably been one of the ones that I’ve been the worst at. And because it’s like, “Oh, I just want to do it, I’ll do it, I’ll do it.” And I think for me personally, because I’d lost so much physical independence, I probably overcompensated in areas that I could and then I really struggle to let people in. But ultimately the support piece is that, we really need to have people that are going to support and encourage us rather than try and suck the life out of whatever we’re doing.

Stacey C:

The way I like to look at it is, if you imagine you’re the sun in the middle of the solar system, and you’ve got some stars that shine light into your world, then you got the black holes that suck the life out of it as well. So it’s always looking at, well, here are the people that you can have around you that are going to actually then add the value, are going to lift you, are going to make you feel more positive.

Stacey C:

But the difficulty is often the most negative people that we deal with are the people that are closest to us. It can be family, it could be a partner, it could be that friend we’ve had since high school that you just feel obliged to keep around. It could be a close work colleague. And then as far as that goes, then it’s having to be conscious about what you share with them. So if you know somebody that’s the dream stealer people, then you don’t go to that person all excited about a win you’ve had in your business or a big goal that you have that you want to work towards because they will suck the life out of it.

Stacey C:

And so it’s just being really conscious about who you let in. And sometimes it is an element of needing to let people go and just completely cut them a drift completely. And sometimes that could be family as well. If you know that someone is not going to add value to your life, then I just say, “Well, let them go.” But it does make the world of difference, but then also too, then, it’s also recognizing it’s not all one way traffic as well. And coming back to that self-awareness piece, it’s having the self-awareness to go, “What impact is my energy and behavior having in the people around me as well?” And going, “Well, where am I showing up as a black hole or a star as well?” And how could then I then take again that responsibility for the energy that you have and how you actually interact with people and the impact that has whether it is positive or negative. But owning that and having the awareness to say, “Look, it’s a two way street.”

Warwick F:

I mean, that’s very helpful because some people may be like flowers in your life, others may be like weeds. We don’t need weeds that suck the life out of us. Black holes is a wonderful expression. I mean, if they’re family, it’s not like you can just not see them, but at least as you say, be careful what you share and there are others and I’ve certainly had these in my life and family of the should people. “You know what Stacey you should do. I’ve got this great idea.” And then you say, “Well, thanks for that.” “No, but Stacey, you don’t understand. You really should do this.” “Thank you.” And then eventually that doesn’t work. And so it’s almost you have to go to, “I heard what you said, but no.”

Warwick F:

I mean, sometimes politeness doesn’t work but you’ve really got to be guarded about who you let into your life. You want people that support you that are nonjudgmental. But suggestions are okay. But we don’t need an endless list of you should do A or B. We all have those. That’s not life-affirming. And that means for us, we should stop doing that to other people, right? “You know what? I wrote this book and based on my book, How To Be Resilient, I know I’ve got a specific blueprint for your life. I don’t mean a general one, but I’ll write you a five page paper, and it will tell you exactly what you need to do. I’ve got it all mapped out.” Right? It’d be easy to go there, especially for somebody you deeply care about. But it’s like, “Well, you’re the king or queen of your own life, but not of other people’s lives.” Anyway, but that all make sense, I imagine, right? Just be careful who you have around you.

Stacey C:

It makes a huge difference. And I think that going back to that urge to sometimes want to go… Because your outside eyes always see things differently. So that whole thing about, you can’t read the label from inside the jar.

Warwick F:

Absolutely.

Stacey C:

But there’s a tendency to want to do that. But then a big learning that I’ve had, I think since I’ve started doing the work I’m doing, I’ve been doing this for about nine, 10 years now, but there was two things that I learned that really helped was that I can’t care about somebody else’s problems more than they care about themselves. And sometimes the biggest gift we can give somebody is the consequences of their own actions and decisions and just letting that happen. Because if we look at our crucible moments, right? Imagine if something had have intervened or prevented that from happening and we had robbed of the gift of the experience we’ve had. And that’s where I think that being able to step back, even if we could see something externally, it’s like, again, we don’t want to rob someone from the experience of that situation.

Gary S:

And that’s a powerful thing for you to say, and I’ll echo what Warwick said there because in your book you say this about that very subject. Most people find it hard to believe that ending up a quadriplegic and needing to use a wheelchair for the rest of my life is a positive thing. But after spending some time with me, they quickly realize that I am truly happy about it.

Gary S:

Listen to that listener, truly happy about everything that we’ve talked about that has happened to her physically. And here’s how Stacey ended that paragraph in her book. I have done things with my life that I can say with certainty, I never would have done otherwise. That dovetails so nicely with a core concept of Crucible Leadership. And that is, learning from your crucible, how when you learn the lessons of your crucible and you move beyond your crucible, as the title of this podcast is, you then are launched into what Warwick has called, a life of significance. And based on what you’re talking about, Stacey, I think you believe for sure you’re living a life of significance right now, right?

Stacey C:

Yeah, completely, completely. And I love that now because at first I felt I had what I called little old me syndrome that there was nothing special about me. I’m just getting on with life, don’t even bother asking. But as I started to grow and evolve through this process, and the more I shared my story once I got past the whole, and I think it’s a very Aussie thing Warwick, I was brought up to not stand out, to not say that we were good. So when I was encouraged to share my story, I thought, “No, everyone will think I’m a total wanker for talking about myself. And I didn’t want to do that.

Warwick F:

For an American audience, is there a polite way of translating wanker.

Gary S:

Oh, I think they know what that means. I know what that means. Yes. That’s the first time on Beyond the Crucible, we have had the word wanker. So that you Stacey for that.

Stacey C:

I don’t know if that’s a good or a bad thing. But I don’t know. That’s how I felt. But I had a mentor that said to me, “Look, Stacey, with an experience like yours, if you don’t share you’re being selfish.” Then once I started to then take those little first steps in sharing my story and then getting that feedback about how much of an impact me sharing my story and the specific lessons I learned and how that could help somebody else. Then that gave me that confidence to go, “Wow, I actually feel a deep moral responsibility now to share more, but also just to…” I found that if I focus just on, showing up the best I can to continue to learn and grow and evolve personally and then share that with others, then again, I can have a significant impact. And it excites me now rather than feel like it was something that I either wasn’t worthy of or something that I felt weighted down by.

Gary S:

I’m going to use this opportunity to make a segue. It’s a perfect segue to, I like to say on the show here, the captain’s turned on the fasten seatbelt signs and it’s getting to the time that we have to land the plane. But Warwick will ask a couple more questions. But before we get to that part, I just want to give you the chance, because you’re talking about helping people. How can people Stacey find out more about you and what you can do for them to help them manifest and understand that resilience better? How can they find you online?

Stacey C:

Look, if you Google me, there’ll be about 10 pages of stuff to keep you busy. Look, I think I’m most active on LinkedIn, and also on Instagram. I manage all my own stuff. So I’m always open to somebody sending me a private message if they’ve got a specific question. But to engage with me that way or through my website. And if anyone wants to get a copy of, How To Be Resilient, there’s a free download on howtoberesilient.com.au on the end of that one. But yeah. Look, I really welcome people connecting with me and that’s what drives me. If I can be of service in some way, then I absolutely love doing so.

Gary S:

And that is a life of significance for sure. Warwick?

Warwick F:

Yeah. Well, I mean, I guess speaking of significance, what I’m hearing you say is, we define a life significance as a life focused on serving others and dedicated to a higher purpose, whatever that may be for you. Something that’s more than just yourself and you’re living that life with your message of resilience and helping people grow that muscle and bounce back from adversity. And I’ve found in my own life that as I do that, it’s really a path to joy and fulfillment when you feel like you’re making a difference. Why am I here? Why is Stacey Copas here?

Warwick F:

Well, one reason is the impact you’re having on people around you. Why did this happen to me? I don’t know, but at least I’m using it for good and I know for me, I don’t know some of the podcasts guests we’ve had on, a place where people can be vulnerable and a safe place and all that. I mean, that matters more to me than, I’ve got a book coming out in October, whether I sell 10,000, one or zero. That’s frankly, not my motivation. But if I feel like I’m helping people, I’m sure like you, that means everything to me. I mean, it really does.

Warwick F:

And so I imagine you can relate. So as you’re helping people and people are saying thank you or whatever. Obviously I realize there’s no physical healing but just emotionally, spiritually, talk about the difference that makes to you when you feel like you’re having an impact in people’s lives. What does that do for you as a human being?

Stacey C:

Oh, look, it makes the world of difference. And even just the other day, it was a couple of days ago. I’d had a day where I was exhausted. I was just so tired. I didn’t sleep much. And then I had a coaching call with a client that I was helping with some career coaching and showed up and was completely present with her. And at the end of it, she spent several minutes saying about how much of a difference it made, how helpful it was, how I completely shifted her perspective. And just so many specific ways that the 45 minutes that we’d spent prior to that had completely shifted the way she looked at some different things in her career. And it does, it makes the world of difference.

Stacey C:

And then also I love that from time to time, I might get an email or a message on social media from somebody that perhaps saw me speak years ago, and that comes back and say, “Because you said this, I did this and this is the impact it made.” And sometimes it’ll be, I don’t even remember saying that specific thing, but that person picked it up at that time and that then made a difference in their life.

Stacey C:

Now I use that. And even when I’m going out to speak, I still have this whole, there’s a nerves thing that goes on. But what I actually do is, I picture one person in the audience that is struggling with something in their lives and I know that by me showing up as fully as I can in the moment and is completely present and then gives everything I have for that hour that that could change that person’s life. And that drives me. It fills my cup to get the feedback that, because I said something or shared something that that changed someone’s life in some way. And I’m like, “What a gift.”

Gary S:

That beautiful story that you just described Stacey, go back to that 12 year old girl, lying in the bed, with the sandbags on the sides of her head, counting the dots in the ceiling. What do you think that 12-year old girl would think of that story that you just said that if she wouldn’t have known that that would be who she’d grew up to be. Someone who offers that kind of hope and encouragement in talking about and helping them manifest resilience to other people.

Stacey C:

I don’t think she would have believed it. That’s for sure. But also too, I think that, look, absolutely, she wouldn’t have believed it. But then also my perspective on it is that if any second was different, then right now would be different. So I think she needed to have those doubts, she needed to have those fears, she needed to have experienced all of those things of the worthiness of, what’s the point? In order to then have become the woman that I am now to then be able to do what I have because I’ve been at the depths and then was able to work through that consciously or unconsciously. I think a lot of it was unconscious, but that then gives me the ability to be able to connect with people that are at the lowest points as well.

Stacey C:

And not just at the lowest points, just even at a, it could be just a bit of a confidence tip. It could be just that in the world we’re in now, it’s the overwhelming uncertainty that people find themselves in. But just gives me the ability to relate and relate and connect. And also then like I said earlier, provide hope to go well, wow, I’ve been able to turn around my life from that to where I am now, and there hasn’t been anything special about it. It’s just been, I’ve been incredibly resourceful and the experience that I’ve had have just been the result of the decisions I’ve made. And then that’s brought me to where I am now, and then I can help out and help others do the same.

Warwick F:

Well, thank you, Stacey. That is a powerful story of resilience. I love what you said. I mean, you made a series of choices throughout your life from 12 on, and it is possible. In your darkest moment, you can be resilient, you can be happy, fulfilled, filled with joy like Stacey. It is possible. And I think Stacey provides a blueprint to that. So you may not believe that, especially if you’re a 12-year old girl in the hospital, I get that. But it’s possible. Believe what Stacey said, believe her life, the example of her countenance. You can’t fake a countenance, you can’t fake that presence. It’s real.

Warwick F:

So resilience coming back from your darkest days, it is possible. And Stacey is a very good example. So thank you so much for sharing your story and some of the keys of how you do live a life of resilience and a life of joy.

Stacey C:

Thank you. It’s been an absolute pleasure to share with you today.

Gary S:

And that sound is the plane landing. The captain’s the plane on the ground. But here’s the good news listener, we’re taken off again, because this was only part one of our series on resilience. And next time we gather, we will hear from dual Olympian, Katie Foulkes, who wait til you hear what her story of resilience is. Wait til you hear, I’ll give you a little bit of a hint. The prime minister of Australia, yes another Aussie. The prime minister of Australia said that what she and her fellow Olympians on the rowing team did was “un-Australian”. That’s next time on Beyond the Crucible. Thanks for spending your time with us.

Life can be confusing.  We are trying to figure out who we are and the direction we should go.  Get a job, buy a house, have a family.  So many things to do.  So many obligations.  So many expectations.  Who has the time to figure out — still less, follow — your own vision?

Much easier (and frankly, much safer) to follow someone else’s vision, or some organization’s vision.  Besides, visions are typically impractical.  Pie-in-the-sky stuff. Let’s get real.

For many, life can be confusing and hectic.  We are often pulled by the expectations of others.  We are told by our parents and our friends, even by our teachers and those at work, who we are.  Overtly and subtly, what we can’t do and can’t be is reinforced.  Dreamers, those with hopes and ideas of what could be, are rarely encouraged.  We are told that life is not about being happy, or even fulfilled.  Life is hard.  Get used to it.  Suck it up. In the meantime we are meant to make other people happy, working hard to fulfill someone else’s purpose and vision.

Life may not be easy, but it does not need to be this way, where our dreams and vision do not matter, and we feel who we are is unappreciated, even ignored.  Here are some thoughts about how we find our vision and begin to point our life in a fulfilling direction that satisfies the deep longing in our soul.

1. Believe we are worth it!

The foundation of living a life rooted in our vision, following our path, not other people’s, is believing that we have inherent value and worth.  My faith tradition says God loves us because of who we are, irrespective of what we do or don’t do.  We have inherent value and worth as human beings.  Believe that! Own that!

2. Know our vision is worth it – and act on that knowledge!

Too often we believe that we are not worthy of respect, or worse of being loved. We feel that our vision, our hopes and dreams, are not worth pursuing.  It is better to follow someone else’s vision, or worse, still be part of no vision at all.

3. Don’t compare visions!

It is easy to think, “Who are we to dream big or to have any vision at all?”  We may feel so unimportant or so under qualified compared to people who are trying to bring clean water to people in Africa or find a way to cure particular kinds of cancer. Our vision, our dream, might seem so small and might help only hundreds or even just a few dozen people.  The size of the impact we feel our vision has should not be the focus.  We should instead pursue what is on our heart.  Who do we want to help?  What do we want to do with our one and only life?  Again, from my faith perspective, God does not look at the size of the vision or even the size of the impact.  God looks at the heart.  It is our intentions, our heart behind our actions that matter.

4. Don’t fear failure!

It is easy to think what if we fall short?  Won’t we be humiliated?  But what if we succeed? Think of who might be helped.  If we try and fail, so what?  God, or whatever divine or spiritual force you believe in, or your inner soul, is not focused on whether you succeed.  It is the fact that your heart spurred you to try.  From that perspective you have won already.  You listened to your inner calling and moved in light of that.  That alone is victory.

5. Surround yourself with believers!

By this I mean, people who believe in you.  There are many, some even well intentioned, who will tell us just to give up.  Our vision is impractical.  It is not possible.  We are not qualified.  We won’t get funding.  We will get paid little or nothing.  Just stop.  But think of what it would look like if we surrounded ourselves with people who believed in us and our vision.  People who said we can do it.  Who encouraged us to try. Who tell us it is possible.  And perhaps even offer to help?

6. Vision steps.

As I write about in my book and elsewhere on my website, finding our vision starts with understanding our wiring. What talents do we have?  We could be mathematical engineering types, artists, salespeople.  The diversity of skills and aptitudes are many.  Then often a vision is birthed in a crucible, a devastating setback or failure.  Perhaps we want to make sure no one ever goes through what we did.  Or if they do, we want to help them recover.  Perhaps we have a burning passion that asks, wouldn’t it be amazing if this happened?  It could be a new business or a nonprofit.  Either way, we should be off-the-charts passionate about this idea, this vision.  Next we need a group of fellow travelers, who believe in our vision.  They believe in our vision so much, they feel like it is really as much their vision as ours.

Life not guided by these principles can be difficult. I learned that firsthand.

Growing up in a large 150-year-old family media business in Australia, I always felt my desires, hopes and dreams were irrelevant.  Having my own vision seemed a non-issue.  My life only had value if I was serving the greater good of the family media business, and keeping it going for future generations.  Besides, it was a big vision.  A media company that had newspapers that were the U.S. equivalent of The New York TimesThe Washington Post and The Wall Street Journal was part of a huge vision.  A vision started by my great-great grandfather John Fairfax.

But as great a vision as his vision to have a newspaper beholden to no party that would advocate for the then young colony of Australia was, it was not my vision.  I had to learn over time that as much as I respected my great great grandfather, my parents and my other ancestors,  my vision was just as worthwhile as theirs.The size or impact of my vision did not matter as much as being true to what from my perspective, God was laying on my heart.

For me, as I mention in my book and elsewhere, it started with believing I had worth.  After losing a $2.25B family media business that was not easy. But I had family and friends who believed in me, and I actually  found my vision rooted in my crucible of losing the failed takeover that cost me the family business.  Through my writing and podcasts, I have a passion to help others bounce back from their crucibles.  To realize that their worst day does not define them.

The key thing to remember is that following your vision is not selfish.  We were all put on the earth for a reason, from my perspective by God.  Following our vision, irrespective of the size of the impact we think it might have, is not selfish at all.  Following our vision, that divine spark, that call from our inner soul, honors who we were made to be.

It gives us and our lives purpose and meaning.  It is integral to what we call living a life of significance, a life on purpose dedicated to serving others.  It is indeed integral to having a life of joy and fulfillment.  It helps us look to tomorrow not with dread or with a silent sadness, but with expectation and joy.  Why would we not want to look to tomorrow with a sense of such excited expectation?

Reflection


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Benjamin Franklin once said it takes many good deeds to build a good reputation and only one bad one to lose it. Jennifer Cunningham has learned and teaches others that you have to keep your eyes on the values that matter to you as you look to bounce back from a crucible that leaves you feeling defeated and humiliated. The key is to apply the lessons from that painful experience to help repair your good name.

For more information about Jennifer Cunningham, visit www.reputationrepaircoach.com.

Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.

Have a question or comment? Drop us a line at info@beyondthecrucible.com

👉 Don’t forget to subscribe for more leadership and personal growth insights: https://www.youtube.com/@beyondthecrucible

👉 Follow Beyond the Crucible on Facebook: https://www.facebook.com/beyondthecrucible

👉 Follow Warwick on LinkedIn: https://www.linkedin.com/in/warwickfairfax/

👉 Follow Beyond the Crucible on Instagram: https://www.instagram.com/beyondthecrucible

👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/

Transcript

Warwick F:

Welcome to Beyond the Crucible. I’m Warwick Fairfax, the founder of Crucible Leadership.

Jennifer C:

Consider the things that are very important to you in your life, and focus on those, and not that you can’t care about other things but focus on the things to give a flip about. That’s been really helpful. I still do care what people think of me, and if this situation were to happen again, I know I’d be stronger because what I’ve said to myself is, “Hey. I have a job to do. It’s a hard job sometimes. A lot of times it’s very easy, but it’s my job and that’s what I’m hired to do, and just like this last experience, I will get through it. I’ll be able to recover.”

Gary S:

Benjamin Franklin once said, “It takes many good deeds to build a good reputation, and only one bad one to lose it.” Well, what do you do when it’s someone else’s deeds and words that chip away at what you’re known for publicly? As this week’s guest, Jennifer Cunningham, knows and teaches others, you have to keep your eyes on the values that matter to you as you look to bounce back from a crucible that leaves you feeling defeated and humiliated. Hi, I’m Gary Schneeberger, cohost of the show, and the communications director for Crucible Leadership. Give a listen now as Jennifer discusses with Warwick the hits her reputation took at work and how she is applying the lessons she learned from that painful experience to help others repair their good name when it’s been tarnished.

Warwick F:

Well Jennifer, thanks so much for being here. I love what you do, repair your reputation and recover confidence, dealing with shame and humiliation that sadly is all too common in the organizational and business world. With the media, social media, it’s probably just gotten worse I would guess. Sadly in one sense, there’s a lot of people that need your help. It will be a wonderful day if it’s like, “We’re all good. Shame and humiliation don’t exist. We don’t need you.” You’d be overjoyed I’m guessing if that was the case in one sense.

Jennifer C:

Definitely.

Warwick F:

So, I know you’ve had your own crucible. You live in Southern California I understand. Just give us a little bit of the backstory of Jennifer growing up, family, just the before work world if you will, Jennifer. Tell us all about yourself.

Jennifer C:

Sure. No, thank you for asking and it’s a pleasure for me to be here. A real honor. So, pretty typical background. My dad was a school teacher and my mother, she worked in the aerospace industry. I have three siblings and grew up in kind of a normal neighborhood. Pretty good upbringing, played a lot outside, and early on had some teasing issues. I was a little chubby and I wore glasses, and I got teased a little bit but all of those things helped my resilience I think, and been my way and graduated high school, college, all of that and got my first degree in behavioral science. Then I went on to get higher education in conflict management and counseling. I’m married and I have no children. I have a dog, so he’s kind of my baby. No serious traumatic experiences, and perhaps that’s why what happened to me impacted me the way it did.

Warwick F:

So, it’s interesting. Sometimes there’s a backstory with difficult parenting or searing incident in high school, but unfortunately a lot of kids go through teasing about body image, what have you, and it’s never pleasant but it sounds like some people retreat. It sounds like you’re the person that deals with things, doesn’t retreat, doesn’t let silly incidents with kids define you or rock your world. Does that make sense?

Jennifer C:

Yes.

Warwick F:

I mean, you probably didn’t like it but it didn’t sound like you were hiding under the covers for all of high school and says, “Mom, I don’t want to go to school.” Doesn’t sound like you were that kid, right?

Jennifer C:

No. From an early age, there was something innate about me and my personality, and I don’t want to trivialize what I’m going to say, but I have to be happy. I don’t mean 24 hours a day, but I have to have that piece of mind in my life. I just can’t be sad or unhappy. I just couldn’t live that way.

Warwick F:

Would you say you’re the kind of person that you don’t let things get you down? It’s unpleasant, but got to find a way to move on and I’m certainly not going to sit here and sulk or be unhappy. Life is good, let’s get out there and play, and enjoy, and be with nice friends. That kind of attitude to life.

Jennifer C:

Yeah. I think that’s part of my process. When something happens, I do feel it. I do feel a sting, and there may be a period of time where I kind of retreat and assess things but once I give myself that space to sulk, then I just get right back into it. I start reading, or meditating, or doing something to help myself. It’s just my nature.

Warwick F:

You’re not somebody, I don’t mean to be graphic, but you’re not somebody that stays in victim mode and feels sorry for yourself. That’s just not your way. It doesn’t mean it’s fair or right, but you’re not going to sit there and be a victim, if you will.

Jennifer C:

I’m definitely an action taker. I move to make myself feel better and get back to being the happy person that I like to be and I guess everyone around me likes to see.

Warwick F:

Well, that’s great. So, it’s so fascinating before this incident happened, which we’ll get to, you mentioned you got a degree in counseling and organizational behavior. What led you to do that? I mean, what motivated you to say, “Well, I really want to study this?”

Jennifer C:

So, I’ve always been fascinated with human behavior, so that was my bachelor’s degree. I thought at that time I would be a psychologist, and then I put myself through school. I worked full time. I didn’t take out any loans or anything, so the idea of getting however many thousand hours you have to get to be a licensed psychologist kind of went by the wayside. I always worked in helping fields. I worked in the jail system for a while. I’ve kind of always been a community educator, and then I found myself working in higher education. Mostly for the bulk of my career as a career counselor, so helping students with resume prep, and interviewing, and finding a job and being successful in the job. Then when I was in that role, one of the benefits of working at the universities that I worked at was that you could take classes free of charge. I’m always about trying to get value out of those situations so I said, “Okay, well I’ll get a second master’s degree in counseling,” and at that time the motivation was that it could advance my career in higher education.

Jennifer C:

I was going to also get licensed at that point to be in California what they call a marriage and family therapist, and again, I was at a time in my life and age where I kind of didn’t want to go do the hours that I needed to do without making an income. So I stayed at my job and I just used the background to launch me into other areas.

Warwick F:

So, interesting. You’ve always had this desire to help people, and you mentioned everything, conflict management, and counseling, and higher education, maybe altruistic. Not everybody wants to help people, but sounds like that’s just in your DNA I’m sure from the earliest, which is wonderful. So with this as background, you had a crucible experience at a university situation. Obviously I know with HR and all there are certain legal things you can’t get into, but just in your own words, talk about that incident and how that did seem to be a turning point in your life, if you will. So, describe it in your own words.

Jennifer C:

So as I mentioned, I was working as a career counselor and I had been in that role for about eight years, and really a beloved staff member at the university. I have a lunchbox full of thank you notes from students that I’ve helped, which is really rewarding. Then I kind of accomplished what I could in that role and at the time they needed someone to step into another position that aligned with my background. In that position, I was really involved in making very unpopular decisions. There was usually two parties and one party would be happy with the outcome and the other party generally wasn’t. So in that role, I had to make some decisions and what happened was I think a group of students maybe that were, I don’t know for this for fact, but maybe that were bolstered by some faculty who considered themselves activists, they really did a smear campaign on me. I came to work one day and there were posters all over the campus asking for me to be fired and calling me incompetent, and quoting me as having said some really horrible things which I would never say.

Jennifer C:

Anyway, I think that they just misunderstood what my role was, and my role was to be an independent and unbiased fact finder. Not an advocate for one person or the other person. So, that’s kind of what happened and it caused a real uproar within the student body and really throughout the whole campus. It grew into this big monster. So I went, like I said, from being very popular and beloved to enemy number one among the students. The students, and the faculty, and the staff that knew me knew the truth but there were a lot of people that didn’t know me. So, I’d walk onto campus and people would look at me funny and wonder if I did and said the things that I was accused of saying. In the end, the university administration did their own audit of my work and I was confident that I had done the right things and made the right steps, so in that way, it all worked out to my benefit but it was still very traumatic for me.

Warwick F:

I mean, here you are, again we’re not going to get into details because of HR and all, you’re working with the student body fact finding one group of students versus another. You’re just trying to make an independent analysis but yet because of propriety and totally understandable HR practice, you’re not able to defend yourself. You’re not able to say, “Well, here are the facts. How would you rule in these facts? Here’s all the facts. This is why I ruled.” Now, that would’ve probably helped you. Would it have made a difference? There’s no way of knowing. Sometimes if people get an idea in their head, no amount of facts will sway them from their viewpoint, but you weren’t able to do that and nor, from the university’s perspective or from yours, nor should you’ve been able to do that because it’s confidential. It was not good for you, but I’m sure you would agree with the right thing to do, to keep it confidential. Right?

Jennifer C:

Absolutely, yes.

Warwick F:

So, it’s not like the university was to blame at all. They were doing what was the appropriate and right thing, but that must’ve been frustrating in which those who had a right to know knew that what you were doing was right. The university audited, said, “Yes. You handled it correctly,” but yet you were not able to publicly defend yourself against the accusations. So it was like they’re hitting you, and you’ve got your arms tied behind your back, understandably. No fault of the institution, but yet you were humiliated and shamed and you couldn’t defend yourself. That must’ve been, as you just mentioned, an action orientated person so frustrating. You want to tell people the truth but you’re not able to, even though you agree that you shouldn’t be able to, it still must have been immensely frustrating.

Jennifer C:

It was very frustrating, yes. I really couldn’t talk to anyone. My boss, and that’s who I was able to get a lot of it out, of course when I came home I told my husband everything and I would whine to him. One of the things I mentioned is, it started causing me relationship issues because my husband wanted his fun loving wife back and so did my friends and family. My health suffered. I couldn’t sleep well and I was drinking more than I normally would, and it wasn’t a good time. It was very frustrating.

Warwick F:

I mean without getting too graphic, what were some of the things that they were saying about you that caused you so much pain?

Jennifer C:

Mostly that I was incompetent. That I didn’t know what my job was, which was just so ridiculous because I knew exactly what my job was. Then I guess the other thing are these quotes that they quoted me as saying, which any person born after a certain year would know not to say something like I was quoted as saying. I guess what bothered me the most was the feeling then that you walk into your normal workplace and suddenly you’re the person to avoid, the person to distrust. Students would have to come to me after that for different reasons, and then they always entered my office with a little bit of distrust like, “Does she know how to do her job? Is she going to be fair to me? Is she going to do something wrong?” So I was watching every step I made, everything I said.

Jennifer C:

When a student would come into my office, normally I would greet them and ask them a little bit about themselves. Where are you from? How did you get here? Students were even reluctant to even share just very basic information with me as I was trying to build rapport. A lot of students come into my office very agitated and very stressed out because typically it’s not a good reason why they come to see me, and so I would do my best to try to make students feel comfortable and let them know that, “Hey, I’m just here to look at the A and B facts and put them together. I have no judgment on you,” and students wouldn’t open up to me. It made my day to day job very challenging.

Gary S:

And that aspect of what you just said, I want to make sure the listeners grasp this because I’ve been fascinated ever since we first started talking offline, Jennifer, about public humiliation. It’s both a crucible and it’s also an amplification of a crucible, and you got both barrels of it. We’ve heard the phrase X, Y, or Z is the gift that keeps on giving. In some ways, what you’ve just described is a crucible with a contrail, a crucible with a tail on it. You went through this moment and it affected the way people interacted with you. It was day to day. There were new implications, new ramifications for you because your reputation had taken that hit, and I think that makes public humiliation a unique sort of crucible experience or an aspect of a crucible experience because what’s there on Monday, by Thursday you could have even more to it. There’s even more presuppositions about you. I would think that makes public humiliation its own unique kind of crucible. What makes it such a damaging, destructive crucible?

Jennifer C:

I think you touched on that. It was, not only was I triggered the first time when I walked into the office and saw all these posters posted all over the place, but then I was triggered daily for weeks until really what ended it was when the students that did this particular action, when they left the campus. When they graduated and were gone. So it stayed with me and every time another incident would come up that called for my investigation skills, I would be triggered again in some way, and still am to some degree. I’m much more confident and let it roll a little bit more now partly because I’ve listened to so many people’s stories and I think, “Wow. What I went through in comparison is really nothing compared to what some people have gone through in their lives.” It helps me put that in perspective.

Jennifer C:

I think the results probably were the same because it’s a shock to your system, but some people have greater resilience than others. So, I don’t want to discount anybody’s experience but comparing mine to some other people’s, it helped in a way. Just ironically, right before this situation happened, I was preparing and did the curriculum for a student presentation because there had been some online bullying where students were harassing other students and I had made this presentation about how to apologize and how to say you’re sorry if you sent a post, for instance, to another student that wasn’t what you really meant to say. So, I was kind of going through my own live course as this was going on. It was a really interesting time.

Warwick F:

I just wonder as I’m listening, and obviously listeners know I have some experience with shame and humiliation, so in my own story and the 150 year old family newspaper business and terrible headlines and editorial cartoons, but I wonder if part of it is you have this image of yourself as being a fair fact finder. You’re not here to judge. You’re here to assess the situation and let the facts be what they may and appropriate consequences. So for somebody to see you as some hatchet person with an agenda or some persona that’s 180 degrees from who you are, and again you couldn’t defend yourself, that had to have hurt. It’s like, I’m not who you think I am. I’m not this scary hatchet person out to torpedo your academic career.

Jennifer C:

Absolutely.

Warwick F:

I’m just here to find the facts. I’m not judge, I’m not jury, I just find facts. I’m not the executioner here. I don’t have this black hat and this big guillotine or something. I’m not here to hurt you. Was that part of that persona thing you were going through?

Jennifer C:

Yeah, exactly. Not only was I not the hatchet person, I prided myself in my prior role of being the caregiver, the students that come to me, and I would take such care with them and really trying to drill down on what it is they wanted to do with their lives before they left the university, and spent so much time uncovering what that really meant in terms of a career. In retrospect, I don’t know. Maybe it wasn’t the best move for me to move into this other role, but then it propelled my life in a different direction that has turned out okay too. Yeah, exactly what you say. I’m here to help you get through this situation, and these students have a lot to lose, many of them, because sometimes they get sent home and I know the impact of the decisions that I make. So, I take it very seriously.

Warwick F:

Obviously you understand and they should that there’s consequences of our actions. If we choose to act in ways that are hurtful to other students or to ourselves, there are consequences and people have to take responsibility for their actions. You’re not here to judge but when you think of yourself as a caring person who’s there to help and some are viewing you as this hatchet person that, “Oh, Jennifer Cunningham. She revels in students’ misery. She’s there to just make people just be in pain,” or whatever people are twisting it. It’s like, that’s not me. That’s not me. So, obviously how did you get beyond that? Because okay, the students left, but there are still lingering perceptions.

Warwick F:

It’s like with me and the whole $2 billion dollar takeover debacle. That happened in 1990 when the company went under. Well, there aren’t too many journalists, there’s some journalists still around however many 30 years later, but even the younger ones. They go do the research in the archives, which is all online, and so they inherit the perceptions of generations of journalists. It’s like, oh my gosh. Does it ever die? I mean, just by one way of example. Just the other days, I’ve got a book coming out in October, and you want a free chapter? It’s all part of the promotion, which you do have a great team, so they got the free chapter signed up and there was this gossip column article probably within the last week and they talk about me being in exile in America and all that.

Warwick F:

“Warwick will tell you his story for a price.” It’s like, who sells their book for nothing? I mean, come on. Really? It was just snarky stuff and yeah. Did I mind? Yes. I minded. Now I’m a big boy. A few days went by and I got over it. Does it irritate me? Yes, of course it does, but oh my gosh. Will they ever cut me a break? In the case of Australian journalists, the answer is probably no. They will never cut me slack and I perpetually will be 26 years old and this young, naïve kid that could’ve had it all and was impatient and blew the whole family legacy. A little simplistic, but yeah. It’s like, oh my gosh. Can you stop doing this? No. They’ll still do the stupid, snarky stuff.

Gary S:

One of the parts that was interesting about that experience based on what you were saying earlier, Jennifer, you used the word triggered. That there was certain things that happened that when they happen again can trigger and Warwick, I watched you. In fact, I’m the one who discovered the article when it came out and I withheld it a day because you had had a day where you got some not great news in certain areas and I didn’t want to hit you with, “At the end of the day here’s another bit of bad news.” There was a bit there in that article, they did an editorial cartoon. The first one probably done on you or that you’ve seen in more than 30 years, and I knew that was going to trigger you. That was going to not be something that you enjoyed, and that is powerful evidence of the impact that being publicly humiliated can have.

Warwick F:

I don’t want to dwell too much on this because I want to get back to you, Jennifer, but just in terms of triggering, it sounds weird to say this, but I pride myself a little bit like you on being a caring person. I’m here to help people. I even told my publisher, “I don’t care whether this book sells one or 10,000. I’m going to do my level best to make it successful but it’s not about money. It’s about helping people come back from failure and setbacks to live a fulfilling life.” What we call a life of significance. A life on purpose, dedicated to serving others.

Warwick F:

So when they start saying, “Oh, he’ll do it for a price,” that gets at the heart of my own persona because that’s not why I’m doing. So it’s like, “Really?” That’s when it really irritates, like with you. When they accuse you of being this uncaring hatchet person. It’s like, but that’s not who I am. Anyway, so getting back to you. Help me understand, hey. I mean, I don’t know that you ever fully get over stuff, but how you moved on as best you could and obviously I’m sure now we have our bad days but overall sounds like you’re probably relatively a happy, fulfilled person. We all have our bad days, but how did you get beyond something that you could never defend yourself? How did you heal and get beyond it?

Jennifer C:

Well at the very beginning, I actually consulted a defamation attorney because I was so upset by this, and the person that I worked with was just phenomenal and just gave me some really basic things to think about. He’s like, “Well first of all, you really don’t have a case because you have to prove that they meant to hurt you.” I couldn’t prove that because they could just say, “Well, this is what we thought.” So, that went out the window. In retrospect, that would’ve been really stupid for me to sue over this. It would been a waste of time and a waste of money, so I’m so glad that that didn’t happen, because sometimes you just have to do nothing. That is one thing you can do, is do nothing, but for me what I did is I started reading everything I could not only about people that have had these types of experiences but then I just delved into, again, my spiritual life.

Jennifer C:

I always kind of had a spiritual life. I’m not a really religious person but when my life is going well, I kind of put those things on hold. I stop meditating and stop doing the things, and I realized nope. I need to start doing that again. So I did that kind of work and then it just hit me one day. I said, “You know, I have got to turn this around.” I became familiar with a concept called post traumatic growth, and that’s where people that have had crucible experiences have turned it into something better or a gift, or turned it around.

Jennifer C:

So I decided, what could I do with my background around this? I’m going to help people that have gone through this, because more and more with our social media, just like your experience Warwick where anybody can say anything about you and it lives online for a long time, people that have had these experiences, even if it’s just a business owner getting a bad review, it affects your psyche and I know that there are so many people out there that are suffering. Maybe they’re doing the work on the front end, trying to get it removed from the internet or trying to take steps to rebrand themselves, but there is an emotional piece to it too or a psychological piece, and those are the people that I help and so that’s what I did. I got a coaching certificate. I used my counseling background, and that’s where I am now. I do that part time. I still have a full time job, but I coach people on the side.

Warwick F:

Wow, and so you really leaned into your pain, if you will, in helping people with shame and humiliation. As you’re doing that, how has that affected your persona? As you’re really putting forth so much energy and passion into caring for others, what’s that done for you personally?

Jennifer C:

Oh, it’s been wonderful. Just first to be trusted by people where people come and they tell me these stories that I can hear the pain in their voice. It’s so hurtful, and how it’s impacting their lives, and I find that usually bleeds into one, if not the three areas of either their relationships, their career, or their health. Many times it’s often all three that are being affected. There’s a sense of gratification in not only hearing of trauma but also providing them help to move beyond it.

Jennifer C:

So there’s one thing that I want to mention that was very helpful in my case. EMDR therapy. I don’t know if you’ve ever heard of that but it stands for eye movement desensitization therapy. I don’t know if I have that name correct, but it’s a type of therapy that’s very fast and it was originally used with war veterans who had come back with PTSD and it’s very effective for a lot of people. So if any of your listeners are experiencing something like that, they may want to consider that. I did that as well. It was very helpful, so I’m sorry I kind of drew a blank on what that question was. I kind of went off into la la land there.

Warwick F:

No, no, no. Just how when you’re helping people, how that affected your own healing process. It sounds like it did, and certainly my case as just writing this book, which was pretty painful. In your case, look, I wasn’t there but as far as I can see you didn’t really do anything wrong. It was unfair. In my case, it wasn’t all my fault but I didn’t mean to hurt anybody, I just made some stupid decisions and naïve assumptions, but still as I am trying to write this book, which was painful talking about some of the dumbest, stupidest decisions you’ve made in life. Like with this podcast or just chatting to people as you feel like you’re helping people, it’s sort of this healing balm. There’s this healing component to it.

Warwick F:

It doesn’t mean the scar totally goes away but it feels like, okay, I know there’s this oft use phrase you’ve heard a million times but using your pain for a purpose. There’s no question there’s a healing component in that. Not naïve enough to say, “Oh, it all goes away,” but does it help? Obviously counseling, therapy, coaching, that’s all good. I think I’ve gone down my share of all that, but there’s something about leaning into your pain and using it to help others. It does help you get beyond it. I mean, it certainly feels like it helped you get beyond what you went through.

Jennifer C:

Absolutely.

Warwick F:

I mean, largely speaking. Often there’s a passion that comes out of our crucibles, and you have a passion for that because you know what it means to be shamed and humiliated. So, one of the things I’m just curious about to get your thoughts on, one of the things I talk quite a bit about is, which is easier said than done, is not seeing your sense of self, your inner persona, tied to what other people think of you. It’s very easy to say this, I realize. Probably any good psychologist or spiritual teacher would say that, certainly from my Christian faith perspective, that’s obviously from a faith perspective.

Warwick F:

It’s more you’re loved unconditionally by God and therefore it doesn’t really matter what people think. Easy to say, tough to live, but do you chat to people about, it’s always going to wound when somebody says something nasty to you? I mean, it just is, but it’s like exercise. Strengthen those inner spiritual muscles that say, “Your value as a human being doesn’t depend on what every other idiot out there,” to your coin of phrase, “Thinks of you.” Yes, if somebody you dearly love and respect says, “Boy, you have some issues,” okay, that might dent you a bit but does that make sense? Try to separate your sense of self image from what every idiot out there says of you.

Jennifer C:

There’s a book right now that I recently read, has an off title, the Subtle Art of Not Giving a F. It’s been actually-

Gary S:

A flip?

Jennifer C:

There you go. Yeah, that one.

Gary S:

It’s a four letter word. Flip, so.

Jennifer C:

It’s a very startling title but there’s some really good little gems of wisdom in there, and basically the gist of it is, consider the things that are very important to you in your life and focus on those. Not that you can’t care about other things, but focus on the things to give a flip about. That’s been really helpful. I still do care what people think of me, and if this situation were to happen again, I know I’d be stronger because what I’ve said to myself is, “Hey. I have a job to do. It’s a hard job sometimes. A lot of times it’s very easy, but it’s my job and that’s what I’m hired to do and just like this last experience, I will get through it. I’ll be able to recover.”

Warwick F:

Well, I think it’s a bit like exercise. When that thing happened a week or so ago, yeah I didn’t like it, but you go through it whether it’s meditation, prayer, chatting to my wife, some close friends. I say, “Boy, this is irritating,” and it’s like, I think I’m actually helping people. Really? “Well, you can hear Warwick’s story for a price,” and there were other snarky things like, “He talks about failure. Well, he has a lot of experience with that doesn’t he?” I mean, just every little thing. It’s just the snarky stuff. Okay, you know what? They probably weren’t journalists back when this was happening, but there are some people that love, I wouldn’t say causing other people’s pain, but just being snarky for the sake of it. Their job is to write stuff just to be snarky just because maybe snark sells. I don’t know.

Jennifer C:

Definitely.

Gary S:

It’s true in this day and age, and this is one of the things that I wanted to ask you about, Jennifer, is that the art of humiliation is easier thanks to the science of social media. Right? I mean, the fact that this was an Australian newspaper that has an online presence and I got an alert because it said, “Warwick Fairfax,” and that’s my job to find out stories about Warwick. I mean, it’s a lot easier. It’s easier for the mob to gather online than it is in person. Right?

Jennifer C:

Yeah, absolutely.

Gary S:

That amplifies this to, quote, “Spinal Tap 11.” Doesn’t it?

Jennifer C:

It’s so true. I mean, that’s one of the concepts I remember from one of my early psychology classes. They were talking about war and how back in the old days, people would stab each other or beat each other up face to face in hand to hand combat. Then when we started getting further away with bullets and arrows, it kind of went out. Lots more killing can happen because you’re not looking that person in the eye. I kind of use that as a metaphor for social media, where you’re just behind this shield and there’s a lot of regret that can happen from social media, and a lot of really horrible things. There’s another great book by Jon Ronson, So You’ve Been Publicly Humiliated. I don’t know if you’ve read that book.

Gary S:

I have, yep.

Jennifer C:

It’s some really bad story, and this is at the forefront of social media, and I always think of Monica Lewinsky. She is my hero in so many ways, not because of what she did, but who she became and her resilience when she had this experience at such a tender age in her life that for many women would’ve just done them under. They would’ve taken their own lives. So, I really just admire her and what she’s done.

Warwick F:

It’s hard to change that persona. You follow it probably closer than I do, but it seemed like there are some women’s group, some advocates that said, “You know what? Maybe we didn’t give her enough of a fair hearing,” which is nice, but that persona, boy. My gosh, it’s hard to change.

Jennifer C:

Mm-hmm (affirmative), yeah.

Warwick F:

One of the questions I have in all this is when you’re working with folks you’re counseling and coaching, just the role of forgiveness, because I know for me I mean, look. Whether it’s my own family, when you have a wealthy family there’s always interesting dynamics and stuff that goes on, or forgiving people. I had some advisors that probably weren’t the best. I mean, probably have a list of people that I’ve had to exercise that muscle with but talk about the role of forgiveness as your counseling folks in being able to move on from shame and humiliation.

Jennifer C:

Yeah, so huge and I think a lot of times when people hear forgiveness, they think, “Oh. So, I just let that person off the hook? They did this horrible thing to me. Okay, everything is better.” It’s for you. It’s for the person who’s been wounded, and there’s this great exercise that I give to some of my clients where I have them write a forgiveness letter in the voice of their transgressor, saying all the things that they wish they would’ve said. So, it’s reversing the roles. People get so much value out of that exercise because it’s just taking a completely different perspective, and it really heals. It’s an inner healing, but it’s so important.

Warwick F:

Oh, I agree. One of the things we talk a lot about here is, and I’m sure you do as well, the difference between forgiveness and condoning. A specific action. Let’s just make it extreme, and we’ve had sadly a fair few people that have suffered abuse from father or mother, and things that you could say, “Well, that’s about as unforgivable as you could get,” depending on the severity of it. Yet, it doesn’t mean condoning. It doesn’t mean there aren’t legal consequences, and there should be, but as you say, forgiving is for you because lack of forgiveness puts you in your own prison, or you’re drinking poison. It doesn’t mean it’s okay. It doesn’t mean that you shouldn’t for safety reasons distance yourself. Those are all things that are appropriate and sensible, but yeah. You’re right. Forgiveness is for you. You’ve got to be able to move on. You obviously had to forgive those students that were spreading things that weren’t true.

Warwick F:

Now in the reality, I find there’s very few people apologize for anything. We live in an age where it’s double down, triple down, and nobody apologizes whether it’s in politics or anything else. It’s the age of no apology, so it’s always nice to hear, “Gee, I’m sorry Jennifer. What I did was wrong. Please forgive me.” That would be such a blessing but the reality is, people tend not to do that. So it’s a lot harder to forgive when you know, and there’s wisdom as to, do you go to somebody and confront them and ask them to apologize? That’s a wisdom call. Everybody has to make their own call, but it’s more often the case than it is not that you have to forgive when there’s no apology, and that’s tough, but yet it’s vital for you.

Jennifer C:

It is.

Warwick F:

You have to say, “Look. It’s not because they deserve it. I deserve it.” You probably have given that talk a million times, right? To your clients.

Jennifer C:

Yeah. It’s for your own inner peace, and I think with my incident, it could’ve been, Warwick, that the people that did this really thought they were doing the right thing. I have never had a sit down with them where we’ve hashed it out, so I just have to wonder about the motives. That they could’ve been thinking that they were ridding the university of, how did you say it? A hatchet woman or something. Who knows?

Warwick F:

That’s right, and some young people, they don’t always reason as carefully as after you’ve had a few decades of life. It’s part of maturing and growing. So, sometimes it’s there’s very careful, detailed thought. Sometimes it’s just not. It’s just react and off we go. So, yeah. As you’re kind of dealing with folks with humiliation and shame, what are some of the top things that you try and do? Some key principles that you have.

Jennifer C:

So, if your listeners go to my website, I have a free guide. Six strategies to gathering confidence after crisis, and there’s some tips there, but yeah.

Gary S:

Let me step in and do my cohost responsibilities and say that website is-

Jennifer C:

Oh, ReputationRepairCoach.com.

Gary S:

Excellent, thank you. Sorry to interrupt. I just wanted to make sure people knew where to go.

Jennifer C:

There’s some tips in there but I think the first thing is talking about it. So whether that means to a trusted friend, to a therapist, to a coach, to someone you trust. You don’t want to stay there too long. You want to talk about it but then you’ve got to move. You’ve got to take some action to heal. Obviously writing about things, writing about your situation, getting it all out on paper, that can be helpful. Trying to reframe it. Was there something that I was to learn here? Was there something that I didn’t see? Is there a different way I can look at this?

Jennifer C:

That can be helpful as well. Those activities around forgiveness are always important too. That’s the type of thing with forgiveness. That’s the kind of thing I would get into a little bit more with somebody in a session, but there’s some really helpful tips in the guide and I say get the help wherever you can. Whatever feels comfortable for you. Again, whether that’s a therapist, EMDR therapy, a coach, clergy, wherever you find your sense of peace in your life is where you want to go, and reading and researching.

Warwick F:

Yeah.

Jennifer C:

Reading and researching. Yeah.

Warwick F:

I think probably people who’ve never been through it underestimate the severity. I mean, when you use post traumatic growth, which I love that concept, it implies that there was PTSD potential. Right? Do you find that that is common amongst the folks that you work with? It’s not just this little speed bump, “Oh well,” it’s this potential gut punch, life changing, almost post traumatic depression kind of thing that it’s not that easy to get over as people would think. It’s not a matter of just, “Hey, suck it up. Be a big boy, be a big girl, just get over it. Life’s unfair.” I mean, if you’ve not been through it, it can be easy to say, “Just get over it,” right? It’s not that simple.

Jennifer C:

I think anybody that would seek me out would be a person who it has affected. I guess there’s probably people that can weather these storms and perhaps, I don’t want to make a judgment that maybe those folk are narcissistic, but if you’re not impacted then it is, how can you not be? That would be my question, but I know there’s people out there that aren’t.

Warwick F:

Do you have a heart? Do you have a pulse? Do you care?

Jennifer C:

Yeah. yeah, exactly.

Warwick F:

Maybe for you the risk of being psychoanalyst and I’m a certified coach but not a trained counselor, do you think part of it is you are a caring person? I mean, you wouldn’t do what you’ve done in terms of your degrees if you weren’t caring, and for a caring person to be labeled as uncaring, it’s about as much of a knife to the heart as you could possibly get. Right?

Jennifer C:

Absolutely.

Warwick F:

It’s funny being a person of faith. I love CS Lewis, and he wrote this book Screwtape Letters that’s all about what’s the best way to get a person of light, or however he phrases things, off track? It’s not the full frontal assault. It’s all these tactics, so if there was some dark force in the universe that wanted to attack Jennifer Cunningham, what’s one of the best ways to attack her? Attack her sense of self around caring. Right?

Jennifer C:

Yeah.

Warwick F:

You can believe spiritually that there are dark or forces of light, but let’s assume that there’s something around there. Most spiritual traditions do believe that there’s dark and light. Pretty much every one does. Do you ever think about, “Gosh, if they had to design something to really derail me, they did a good job on this one. I mean, it’s attacking my sense of self, and they’re preventing me from striking back. It was effective,” kind of deal, you know?

Jennifer C:

Oh, yeah. Yeah, it’s so true. Yeah, I’ve analyzed my experience from so many angles. The why and if I could’ve done something differently, and is it okay that it turned out like this? So, I’ve looked at it from all sides and definitely a learning experience.

Warwick F:

A couple things. We talk a lot here about learning the lessons of your crucible, and sometimes there are lessons to learn. My case, there were lots because it was largely my own fault. Sometimes there are no easy lessons but it’s easy for me to play the what if game, without getting into all the details, what if I talked to other family members? Maybe we could’ve changed management. What if this, what if that? I’m sure you could play out what ifs. The problem with the what ifs, is you never get to try them. It might’ve been better but it might not have been, but you never know and that’s one of the things I’m guessing you talk to your clients. Lessons learned is good, but the ruminating for months and years on the what ifs that you never get to try is not that productive, because it’s unanswerable. Right? How do you know if the what ifs would’ve worked if you don’t get to play it out? So at a certain point, you’ve got to let go of what if.

Jennifer C:

There’s people out there too that would have an experience like this, maybe just as minor as mine was, that would take their own life. They would not seek help or they would not get the help they need, and so this can be very devastating. People move their families clear across the country to get away from their reputations. People make some drastic moves in their lives to redeem themselves. Sometimes it never happens.

Warwick F:

Just one quick thing. One quick thing on this because I know time is getting short. You said, “Well, as little as me.” See, I don’t think what you went through was little at all. It was devastating. That was just horrendous. So for instance, I’ve said the same thing that you’ve just said. I could say, “Well, I lost $2 billion dollars, a lot of money,” but it wasn’t like I was out on the street. I’ve been married to my wife for 32 years, I have a wonderful family. It’s not like life was over, but I’ve said that to people. I remember I said it early on in our podcast to a Navy SEAL who was paralyzed. He actually lives in Southern California. He was paralyzed in a training accident. I said, “Look. What I went through is nothing compared to what you went through. You were paralyzed.” He said, “Your worst day is your worst day. It’s not a competition.” I can’t tell you, pretty much everybody I’ve ever said this to on the podcast, and I don’t always say it, ever single one said, “You know what? It’s not a comparison.” Does that make sense?

Jennifer C:

Yes.

Warwick F:

I’m sure your clients say, “Oh, what I went through is nothing compared to what you went through, Jennifer.” Right?

Jennifer C:

Yeah, yeah. Yeah, that is true.

Warwick F:

Yet it’s painful to you, it’s not a competition of who’s had the biggest shame. Oh, only thousands of people knew about your humiliation? Well somebody else maybe millions know about, like Monica Lewinsky. You can say, “Well.” If you were talking to her, I don’t think Monica would say to you, Jennifer, “Oh. What you went through is nothing compared to me.” She wouldn’t say that, would she? I don’t know her, but I can’t imagine she would. She’d say, “That was terrible what you went through.”

Gary S:

That sound that you heard, listener, was the sound of the captain turning on the fasten seatbelt sign, indicating that we have begun our descent. I’m going on longer than I normally do. Which means that we’re going to have to bring the plane in for a landing soon, but before we do that, I’d be remiss if I did not give you a chance, Jennifer, to tell listeners about how they can find you and what they can find of you in your services online.

Jennifer C:

Oh, thank you. Thank you for that. So website, ReputationRepairCoach.com. Basically my bio, my story, a free gift is available there, and what I offer is a coaching session package. I find that anything less than six sessions doesn’t really do it for this particular subject. If you get the free guide, you are part of my email list. I don’t spam people, I don’t bombard you, but if there’s something of value that I’m doing then I’d like to make people aware of that. As you could tell hopefully from this interview, I’m very passionate and engaged. Passion is such an overused term, but I’m very engaged in this issue. It’s really my life mission right now. So, I love helping people and I can help you if you’re suffering.

Gary S:

Before I throw it back to you Warwick, there’s something that Jennifer said when we first talked offline that fits exactly like puzzle pieces with what you just said Jennifer, and that’s this. That you didn’t go into business for yourself. You indicated it’s still a part time thing, you’re trying to grow that business. You didn’t do this to make money. You did it to help people, and that’s very definition, right Warwick? Of what we say about a life of significance, a life on purpose, dedicated to serving others. That’s what makes Jennifer such a perfect fit for us, a bullseye for us as a guest. Right?

Warwick F:

Absolutely. You’re all about caring for others and helping them come back from what you went through. I mean, there’s no question. So, just maybe a final question. As you’re dealing with folks that have gone through devastating public humiliation and shame, what’s a word of hope that you would give to those folks?

Jennifer C:

There’s a really great quote that I am reminded of by a man named … I’m forgetting his name, but he produced the documentary Just Mercy, and it’s, “We’re not the worst thing we’ve ever done or the worst thing that’s ever happened to us.” That gives me peace to remember that, and I hope it does for you and your listeners too.

Gary S:

I’m trying to look up who did Just Mercy and I can’t find it.

Jennifer C:

Bryan Stephenson.

Gary S:

Bryan Stephenson. I just found it. There you go.

Jennifer C:

Bryan Stephenson, yeah.

Gary S:

All right.

Warwick F:

Well done. That’s awesome.

Gary S:

Well, I believe that sound that you just heard, listener, was the plane landing on the ground. This is fun. Talk about reputation management, Jennifer. I used to say in the first perhaps 25 episodes of this show, and this is now, we’re in our late 70s of the show, I used to say when it was time to land the plane I would say, “The guys are on the runway with those flashlights.” My wife after hearing me say this through COVID, working from home, about two dozen times said, “You know they wouldn’t do that when the plane is about to land because they’d hit the people with the plane.” I was like, “Oh, that’s right. That’s parking the plane.”

Jennifer C:

That’s take off.

Gary S:

So the plane has landed without people with flashlights, and there’s some takeaways listener that I want to give you from today’s episode with Jennifer Cunningham. I’m going to repeat some of the things that she said, because she has five really strong takeaways that she talks to her clients about, about how to move beyond their crucible and the public humiliation that either is their crucible or comes attached to their crucible. One, as she said is talk about it, but don’t live there. Don’t talk about it for too long. Talk about it, get it out, have it be therapeutic but at some point then move on beyond it.

Gary S:

Two, write about it because getting it down on paper allows for new space. I love that phrase. It allows for new space. If you get it out of your head, out of your fingers, onto a keyboard, onto a piece of paper, it gets it out so that there’s new space for you to have new thoughts. Fantastic tip. Third tip, read about it. Understand how other people have persevered. She mentioned on the show in this interview a couple of people. Take a look at that documentary she mentioned. Look at some books by some of the folks that she talked to, to find out how other people have persevered, and in the world of moving beyond your crucible, I’m not a big fan of saying it’s okay to plagiarize but it is okay to plagiarize in the world of overcoming your crucible. Find out what worked for other people and apply that to yourself, because that will help you.

Gary S:

A fourth thing you can do, listener, is reframe it. Is there a silver lining in what happened? So many of the guests that we talked to on the show have found the lessons from their crucibles. What was trying to be taught them? What did they need to learn from that? That is a key, key learning to help them move beyond. Then the last thing which I think is an important, not just in the midst of crucible times, but every morning this is a great thing to do or every evening this is a great thing to do. The fifth point that Jennifer makes is take inventory of your gratitude. What are your greatest achievements and what are your greatest blessings? Focus on those things, because those things will help create new brain space for you as you move forward beyond what it is that you have been facing.

Gary S:

So listeners, until the next time we are together, please remember this. As was discussed here, Jennifer’s crucible experience was painful. Warwick’s was painful. The clients that Jennifer works with, their crucibles are painful. The readers and you who listened to the podcast, your crucibles are painful, but they’re not the end of your story. If you do indeed find ways to find the silver linings, find ways to find the learnings in the midst of your crucibles and learn the lessons of them, and apply those lessons to your life as you move forward, as you move, as the show is called, beyond your crucible. Far from being the end of your story, the crucibles that you experience can be the beginning of a new chapter in your story, and here’s the best news of all. That new chapter in your story can be the best chapter in your story because where it leads you to is a life of significance.

You can’t reverse great loss any more than you can undo failure and setback, but you can move beyond every crucible you face with your heart full and your head held high. Alison Pena has moved past losing her husband to cancer to lead a full and rewarding life rooted in identifying and embracing the blessings still available to her. It’s a strategy she shares with clients as Bad Widow — the name she gave herself because of her refusal to be boxed in by society’s expectations.

To learn more about Alison Pena, visit www.badwidow.com

Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.

Have a question or comment? Drop us a line at info@beyondthecrucible.com

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Transcript

Warwick F:
Welcome to Beyond the Crucible. I’m Warwick Fairfax, the founder of Crucible Leadership.

Alison P:
There are some things that you’re actually helpless to fix, and that when you’re helpless to fix something it’s not a reflection on you. It’s not a reflection on your passion for commitment to love in the situation. There are some things that can’t be fixed.

Gary S:
How does it make you feel to hear those words? To be told that the crucible you’re going through may not be a situation or circumstance you’re able to fix. Hi, I’m Gary Schneeberger, co-host of the show and the communications director for Crucible Leadership. Today’s guest, Alison Pena, offers encouragement born from personal experience, that even when you can’t solve the setback or failure you’re facing, you can move beyond it with your heart full and your head held high. It’s a truth she teaches clients in her consultancy work as Bad Widow. Stay tuned to see why that’s the name she has given herself.

Warwick F:
Well, Alison, thank you so much for being here. I love the title of what you do, Bad Widow, which I think we’ll get to in a moment. We’ll just keep the audience in suspense for another couple of beats. So stay tuned. And I love the tag line of what you do, which is “take back your life after loss.” I’m sure there’s a lot of folks who have been through loss, they do want to take their life back. Tell us a bit about the back story. I know obviously the turning point of your life would seem like the death of your husband, but just tell us a bit about Alison Pena, how you grew up, family. What’s the origin story, the back story of Alison Pena, if you will?

Alison P:
I grew up in New York City. I’m the oldest of four, I had three brothers, one of whom actually died when I was 25 and he was 23. He had a genetic enzyme deficiency. That was one of the first big losses in my life. My dad was an investment banker, my mom wound up working for the International Center of Photography. I love New York. I just love New York. My brothers would say I’m bossy. They were very glad when I got married. They said, “Now, she’s yours.” I would say I can be decisive and I can be directive.

Gary S:
I’m a PR guy, and that’s a great way to take bossy and put it in its proper framing, so bravo to you.

Warwick F:
There you go, absolutely.

Alison P:
Exactly. It’s all in the eyes of the beholder, right?

Gary S:
That’s right.

Alison P:
So I grew up here, I went to college upstate, St Lawrence, then my parents divorced, and being the oldest child I felt like I needed to come home, take care of the family. So I came back and I finished out at NYU. So that’s early years.

Warwick F:
Wow. So you’ve had some crucibles even before the one that was probably the defining moment. Just the loss of a brother at such a young age and then your parents’ divorce. You unfortunately had practice. Nobody wants practice at dealing with crucibles.

Warwick F:
But in those early years, how did that … I mean there are some people that are passive, but it sounds like you’re not a passive person, you’re a take charge of life, decisive, which I personally think is good, myself. I think life should be led actively, not just as a passenger, but that’s my personal preference. I’m all for it. But talk about how those early crucibles, the death of your brother and your parents’ divorce, how did that shape or form you? Because that was probably some building blocks to who you are now, I’m guessing.

Alison P:
Yeah. I would say they definitely are. I guess I would say I’m a good observer of my own experience. It’s in my nature to deconstruct what’s happening, what’s happening from what I call the after Dave died, inside the raw. Inside that raw place where you don’t know what to do and you don’t know how to be because you’re different. I mean, any loss shapes us and changes us. After the death of my brother, there was this period of time where I was devastated and at the same time there was this, life is to be lived. And since he can’t live out the rest of his, I need to bring to my life some of what he gave, what he was.

Alison P:
And they ran side by side. I think that was one of the things that that crucible moment gave me, and each of them gave me. But then we forget and we start going along in our lives and we don’t remember about living. That face of living that facing death gives you.

Warwick F:
Right. You can amble along with the current without taking charge and say, what do I want this day to be. Just since you mentioned, I’m curious … I’m sure it’s a long story, but what are some of the elements of your brother, when you said he can’t live his life, I’m going to live those elements for him. What were some of those elements that you said to yourself, I want to live for him.

Alison P:
My brother, he was the next brother down, he was a year and a half younger than I was. And oh man, we fought. But he died, he was a camp counselor at a ranch in Wyoming. His last day, he rode his horse in a race in the final rodeo, came in third, keeled off the horse and went into a coma. So he lived to the end. And my thought was, that’s not a bad way to die, to actually really live. And I think that that really shaped me throughout my life.

Warwick F:
Wow, live to the end. I mean, there’s no good way to go, I guess, but he was doing what he loved to the end.

Alison P:
Yes.

Warwick F:
Horses and, if it had to be, that wasn’t a bad last day, I suppose.

Alison P:
Not the worst last day. And it really shaped how I was with my husband when he got pancreatic cancer, because we did that very differently.

Warwick F:
Wow. Talk about sort of connecting those two, I mean, those things you can’t fix. Maybe you’re not like this, but there are some people that like to take charge of life, that when something like divorce, that’s irrevocable, but not the same level of irrevocable. Maybe you’re wiser than I am, but were you ever tempted to try and quote-unquote, “fix it,” or “What’s the problem here, folks?” Or were you wise enough to say, “Hey, I’m the kid here. I can’t fix my parents.” Did you kind of leave that alone, or how did you handle that?

Alison P:
Oh no, I was the oldest child. I did not leave it alone. I tried to take the weight of the family, and with predictable results. It did not work out very well. I didn’t change any outcome, my parents did get divorced. But I tried, I did my level best to just … I remember coming home and my mom and my brothers were crying on the bed and I’m patting their shoulders and saying, “It’s going to be all right.” I mean, what was I thinking? I was 15, I think.

Warwick F:
You were trying to encourage them, and it’s probably not going to be all right, but you were empathizing and doing what you could.

Alison P:
I was doing the best I could.

Warwick F:
Yeah.

Gary S:
And from the perspective of when people have crucibles, there was your family, your younger siblings were going through a crucible, as were you. You came in and tried to help them move beyond that crucible in some ways. What did you learn about helping people through crucibles in that moment that maybe can be of help to people who are listening right now who find themselves in similar situations? Where someone’s gone through something difficult, maybe they’ve shared a difficult experience and they want to, quote, “make it better,” but it’s really not in their power to do so. What advice would you have for folks who find themselves in that position?

Alison P:
I guess if I could go back, I would not necessarily say, “It’s all going to be okay,” because there were ways it was and ways it wasn’t. I would say something like, “You are not alone. I am here,” which is very powerful actually.

Warwick F:
I mean, that is profoundly powerful, because when you go through loss, as we’ll get to, you do feel profoundly alone. Just you’re in a desert and the nearest human being is thousands of miles in any direction. You just feel so alone. Just one quick question because I’m curious, so in trying to maybe fix things to a degree with your parents’ divorce, what did you learn? It may be predictable, I could guess, but I want you to put it in your words. What did you learn about yourself and maybe fixing things that perhaps you can’t fix or, I don’t know. What did you learn about that?

Alison P:
I guess I learned about that there are some things that you’re actually helpless to fix, and that when you’re helpless to fix something it’s not a reflection on you. It’s not a reflection on your passion for commitment to love and the situation. There are some things that can’t be fixed.

Warwick F:
And that’s profound. I’m not a counselor, and you might know more than I do about this, but my sense is when parents get divorced, sometimes the kids can feel like, “It’s my fault. What did I do wrong?” Which sounds ridiculous, but when you’re a kid, you just somehow, you assume, right?

Alison P:
Yeah.

Warwick F:
“If only I was better, if only I was this or that, maybe Mom and Dad wouldn’t have got divorced.” Does that make sense, that there’s that tendency?

Alison P:
It’s very common. That happens a lot. Because if it was you, then you have some power. Then if you behave differently, something else could happen. If it’s not you, you’re actually helpless.

Warwick F:
Right. So obviously if you’re who you are now, going back to when you were 15 or with your siblings, maybe that you wouldn’t have said, “Look, you may be thinking it’s your fault, it really isn’t. It’s none of our fault. It’s between Mom and Dad.”

Alison P:
Yep.

Warwick F:
So let’s fast forward to, you had those experiences as a backdrop and I don’t think anything can prepare you for the death of a spouse, because that’s a whole nother level of tragedy, but talk about kind of what led up to that and obviously listeners are going to be curious … I mean, on your website it seems like your husband was this tremendous painter, what like 1,000 plus paintings, and he loved traveling and tennis. It just almost sounds like one of those tragic movies. You know, you watch it and their life is just unbelievably fantastic, which makes the tragedy so much worse. I mean, it just … Do you know what I mean? Did it feel a little bit like a movie in that sense, that nobody’s perfect, everything isn’t smooth sailing, but it sounds like you had a good life. Was that a fair description?

Alison P:
We had a good life. We had a real rock and roll, real roller coaster of a marriage. I found out six weeks before we got married, and he found out six weeks before we got married, that he was manic depressive.

Warwick F:
Oh boy.

Alison P:
Diagnosed manic depressive. Later, he got diabetes, and then he got cancer. Across 25 years together, it was not always smooth sailing, but we had a good life. We loved each other.

Warwick F:
And that decision, again, we don’t need to get into detail here, but that decision when you … Sometimes you get married and you find out people have certain conditions, but being … Again, I’m not a psychologist, but manic depressive, that’s a tough thing. It’s not like you can just flip a switch and fix it. There’s underlying conditions, maybe chemical, all sorts of things. But to say, “Okay, I’m going in there, and we love each other to say, okay it’s not going to be easy, but we’re going in with our eyes wide open.” That was a courageous decision, don’t you think? Looking back?

Alison P:
Yeah. At the time, I remember asking myself did I love this man, and was this the same man I loved that I was going to marry, and the answer was yes. In the face of that, I was going to take the ride with him. I was going to choose him anyway. Now, I could not have imagined what the reality would be like, necessarily. It was really hard at times, and I would have done it again.

Warwick F:
Wow. So, boy, this is … You had trials even before the cancer. But obviously love can conquer a lot of trials, and it sure seems like you had a love, together you and David, that overcame a lot. I mean, it’s not somebody’s fault when obviously have cancer or diabetes or manic depressive, that’s nothing you can do about it. It’s not your fault. So you really went through a lot. Then, life was not easy, because life is never easy for any of us, obviously. But then you got this diagnosis in, was it what, 2015? Somewhere?

Alison P:
October 12, 2015.

Warwick F:
So tell us about those events and then the next 11 months or so, which obviously I’m sure were just horrendously excruciating. Just tell us about that time.

Alison P:
He had been in pain for about three months and nobody could tell us what it was. Finally, someone said to go and get a CT scan. That was a Friday, and on Monday the doctor said, “Come and see me today,” and by that afternoon he said, “You must go see an oncologist today.”

Alison P:
And I remember being in Rite Aid on the phone calling the oncologist and they said, “You can have an appointment in three weeks,” and I said, “No. We are coming to see you today.” And just pushing through because I was not, I said, “You don’t get it. You don’t understand. There aren’t three weeks.”

Alison P:
And it was really, you know, you say cancer and there’s this immediate heart drop. Stage IV is a straight elevator to despair. Pancreatic cancer is worse, it’s a really bad one.

Warwick F:
So you got that diagnosis, Stage IV. Do you find sometimes these oncologists, they don’t really want to tell you everything? Because you want to know, “Okay, so give it to me straight. How long do we have?”

Warwick F:
“Well, it could be this, could be that.” They just tend to beat around the bush. I mean, I’m guessing you faced some of that?

Alison P:
Yeah. We faced a lot of that, and I think it’s from the perspective of liability. The doctors don’t actually want to tell you because then if it’s shorter then they’re going to get blamed. The trajectory for pancreatic cancer is six weeks to four months.

Warwick F:
So your husband really beat the odds by … 11 months is long.

Alison P:
Is long.

Warwick F:
Those first few days I’m sure on both of you were horrendous. I mean, I’m assuming it felt like the bad as …

Alison P:
Horrendous.

Warwick F:
I know these are some probably dumb questions, but I guess people are going to want to know. I’m assuming that was probably the most despair and agony that you faced in your life, those first few days.

Alison P:
Yeah, because we didn’t know what it would be like. We didn’t know the reality of it. He chose to do chemo, and so then there was the cancer and the side effects. Our healthcare system is challenging, to say the least, and one of the big battles that I had was having the doctors see me as a partner. As someone who actually knew a whole lot about what was going on with my husband as he was going through all of this, that was information that they could use to treat him better. But that took a long time to get them to understand that.

Alison P:
The doctors said to him, “Slow down, take it easy,” and for us that made no sense. Because we didn’t know how many days there were. We didn’t know how long we had. And what we decided to do, and I sort of created an environment where this was possible, what we decided to do was live full tilt boogie til the end, til the last day. Because why not? If there was a last day and it was coming soon, then why wouldn’t you live every day that way?

Warwick F:
It’s almost like the doctors are saying, “Die quietly. Sit in bed, we can give you morphine or whatever drugs. Just sit like that for months,” and you must have kind of, I don’t know what the word is, channeled, your brother and it’s like, is that what your brother would do? What would his advice be? It would be to do what you just did, right? Live fully to the end. So it felt like, I’m sure you would have decided that anyway, but you were in a sense following your brother’s philosophy in you and your husband. Does that make sense?

Alison P:
Yeah, totally. I mean, he loved to play tennis and he loved to paint. So he finished his last watercolor commission the Thursday before the Saturday he died in my arms at home. And he played tennis even when his balance was so bad that he would crawl on the court, get himself up and keep playing. And he was really tough on himself. He was really self-critical, and in this time he got much less so.

Alison P:
For me, because I also needed to remember that I was not just a caregiver, that was all I was doing, but I was also a woman, an entrepreneur, so I did things to help me remember that. I wanted to speak on stages about my work, and I wanted to sing in cabaret shows. I sang in gospel choirs for ten years. But I wanted to be one of the people on the stage singing the songs themselves. In those 11 months, I sang on four stages and I spoke on three. I had not done that for ten years. Ten years wanting it.

Warwick F:
Do you feel like somehow everything was turned up a lot of notches? The lights were turned up and not only you said, “Well, I want David to live fully in these 11 months,” which you didn’t know obviously how long it was, “But I’m going to live fully too. I’m going to live fully with him.” That just sounds like a remarkable decision that probably few people do. You probably know unfortunately a lot of people who’ve gone through this. But that’s very different than 99% of people would do, right? I mean, you were caring for him to the best of your ability, but you were also leading your own life which probably gave you energy to be a better caregiver anyway. Not that that was the only reason, but I mean, your paradigm is different than probably 99% of people in dealing with those 11 months, don’t you think?

Alison P:
Yes. I’m a little bit odd. So my husband was 6’3″. He went from 263 pounds to 146. When you’re seeing that and facing that, it’s really clear that life is short. Not like a concept. But if life is short, what do you want to do with your one short life?

Gary S:
It’s interesting that you would use the phrase that you’re a little odd, because you say something, and this is a good time to bring this up, at this juncture of your story. Because in the sense of what I’m about to read you that you said, you’re not odd. You talk about, “We all have an innate resilience, that we are our own foundation,” and as I’ve listened to you tell the stories going back to your childhood and your parents’ divorce, there’s a through line of resilience in all of that. There is resilience in getting up on stage and singing. There is resilience that fueled speaking in front of audiences. There’s resilience, frankly, on your husband’s part, playing tennis in those last days. There’s resilience living life to the hilt.

Gary S:
How critical was that to you getting through those moments? I assume incredibly critical. And when did you realize that what you were doing was being resilient?

Alison P:
I would say it was essential to … Because what happens in these crucible moments is that the entire world blows up, and the future that you imagined that you were going to be living is gone. So somehow you have to find a way to have your center be who you are, not anything outside of yourself. And that, for me, is resilience. That’s how do you tap into the core of you and use that as the foundation, because from there you can make very different decisions.

Alison P:
Throughout the whole experience, both while Dave was sick and after he died, I just kept saying to myself, “This pain must serve.” So I just kept looking for, how was I here to serve. How did this experience serve some bigger purpose than just being honestly completely heartbreaking and devastating.

Warwick F:
I mean, what you just said is so profound, and I guess that’s probably a good segue into Bad Widow and take back your life after loss. How does this pain serve, you’ve spent the years since serving people.

Alison P:
Yes.

Warwick F:
I mean, you’ve lived out that mantra, if you will. So talk about how did … You can now tell listeners what Bad Widow means, but talk about your mission.

Gary S:
Because that’s the one thing I was saying in the beginning, that’s the one thing that we’ve never done before. Neither one of us have any idea why you call yourself Bad Widow. Normally on the pre-call that I do with a guest I’ll find something out that I’ll know that Warwick won’t know, so it comes alive to him, but I wanted it to come alive for both of us here. So where did the name Bad Widow come from?

Warwick F:
Indeed.

Alison P:
Yes. Bad Widow came about, suddenly I was a widow and I had no idea what that was. I had never been that before. I had a lot of trouble making decisions, I had a lot of trouble getting into action. My energy was really flagging, couldn’t be counted on. I had the attention span of a fruit fly, and I had gaps in my memory you could drive a truck through. So all these things were going on that were very disorienting because they happened really suddenly, in an instant. And what happened in the face of all that is that people who loved me came forward with their advice and their good ideas about what they thought I should need based on what they thought they would need in my situation.

Alison P:
And usually they were wrong. And a good widow would just go along, “Oh, thank you so much,” but what I realized was that they really did want to support me, and they had no idea what they were doing. There were consequences for that on my relationships with them. So if they did or said something wrong, it was not uncommon in the first year for me to burst into tears, in the second year to go from zero to rage in five seconds. Both of these behaviors drive people away. So what I realized was that, first of all, there were no resources that I could find from where I found myself in what I call in the raw. From in that moment, because people don’t like to talk about these experiences until they are through them and looking better again.

Warwick F:
Boy, that is so true. That is profoundly true. “I was in terrible shape, but now I’m all good,” right? Everybody wants to give that speech, but you’re in the raw. You have moments of sobbing and rage, and that’s not the all good part of the story.

Alison P:
It isn’t. It isn’t. And because it’s never talked about, it’s not understood. So for the people at the effect of this … So if someone says something stupid and I lash out because I’m raw in this way, they might leave. They might have their feelings hurt. This doesn’t help support the person who’s grieving.

Alison P:
So Bad Widow was, “Okay, if there’s nobody speaking from this place, if there’s no other resource that I can find who’s here, then I’m going to be that person.” And I’m not going to just go along. If someone says something or does something that’s not helpful, I’m actually going to give a better way. At the beginning, I got a lot of “How are you?” And in my head, I would think, “How do you think I am?”

Warwick F:
What a stupid question.

Alison P:
Right? I just lost the man I loved for 25 years. I’m trying to afford an apartment and a studio in Manhattan on one income. I can barely operate. I couldn’t do any of the work I was qualified for. How do you think I am?

Alison P:
And instead of just saying, “Fine,” what I did as Bad Widow was, I said, “There is a better way you could ask me this, because I can’t answer that question. If you ask me, how are you right now or how are you today, with a time limit, that I can answer.”

Warwick F:
So help me understand. Is Bad Widow helping people understand a better way of helping somebody in that situation? Don’t just be the good caregiver that says, “Oh, you must be feeling bad. How are you doing? Oh, try this chicken soup or something that’ll make you feel better,” or the endless lasagna trays that come by. I mean, is that part of it, is just Bad Widow in a sense of being a better caregiver? Just help me understand.

Alison P:
So, Bad Widow was about blowing up the assumptions, both for people who are grieving a crucible moment and for the people who want to support them. For people who are grieving, there’s a whole lot of, “You have x amount of time to go through this experience and then we’re ready for you to be moving on.” And for a person in the middle of it, it’s like there’s this stream of people and they’re going on in their lives, and suddenly this event happens that derails you, sends you off on another path. It’s not always that easy to get back into the mainstream, because there are ways it doesn’t make sense anymore.

Warwick F:
So it sounds like you help people both in the different stages of grief, yes, it’s understandable that you’ll be angry, have memory losses, uncontrollable sobbing which may not be you at all, the normal you. You might feel embarrassed or that’s a sign of weakness. No, it’s a sign of grief. It’s normal. Give yourself a break. It’s okay to have uncontrollable sobs. Caregivers, understanding, don’t take it personally. Here’s what to ask, here’s what not to ask. And then maybe, as you say, grief is understandable, but there is a certain point and I think you would describe it better than me, in which you have to not move on in which you dishonor your husband’s memory and forget his name and who he was, but move on with your life because he wouldn’t want you to be in pain the rest of your life, obviously.

Alison P:
Right.

Warwick F:
So it sounds like you help with all those stages, the grieving, the pain, how do I know when it’s time to move on, what does that look like. It’s probably different for everybody. All of that’s part of it, I guess.

Alison P:
Yeah. I mean, that’s sort of the first piece, all those uncontrollable feelings and how do you both grieve. So if you think about life-work balance is this term that people say. There is grieving and there’s moving on. They aren’t you do this and then you do that. You need to sort of do them at the same time. So I can take people through this piece where there are all these feelings and I have strategies for that, but the place I’m of the biggest help is when they hit this kind of tipping point moment when they want more. They want to take back their lives, and that longing gets bigger than fear.

Warwick F:
Yeah. You said something like, their desire to move on is greater than their fear or greater than their grief. I think you say it something like that, that’s the tipping point when you know you’re ready to move on.

Alison P:
Yep.

Warwick F:
So how did … Because I’m sure everybody that you would deal with would ask you, “So, Alison, that sounds great. How did you do that? How did you know when you were ready? That you’re at that tipping point. How did that work for you?”

Alison P:
Well, what it started with was my realizing that I had contracted my life a great deal, less interactions with people, less activities, less of the things that I love. I had just contracted so that I could heal. And I began to think, “This is not me. At my core, this is not who I am.” And wanting to push back out against these, at that time healthy boundaries, but not forever.

Alison P:
And this is what we look at after the pandemic as well. People are coming out, but coming out into the world is not just an outside game, it’s also an inside game. After a crucible moment, it’s the same thing. You have to choose to push out and expand boundaries.

Alison P:
But I couldn’t do the work I was qualified for. I was trained as an editor and a proofreader, but I had the attention span of a fruit fly and no memory. Necessary for both those activities.

Warwick F:
Not a good combination.

Alison P:
Nope. I was a consultant who couldn’t tolerate being around people. So I was sunk, except that I knew that I needed to start getting out with people and building more interactions and increasing my capacity. So I took a job in a Halloween pop-up store that a widow friend of mine was running in four hour shifts. Because I could do that, and it was really hard.

Warwick F:
Those four hours, probably in your old self four hours would be nothing. But in that current self, or your self at the time, four hours probably felt like a 12 hour shift. How am I going to get through this?

Alison P:
I would collapse when I got home after four hours. It was all I could do. But gradually I was deliberately pushing out on my boundaries. I was expanding the people that I could interact with and the things that I could do, and that allowed me to take back more of my life, to build a bigger life.

Warwick F:
Was there a moment in time when you said, “You know what, Alison, this is awful. This is painful,” but you hit that tipping point, “I’ve got to start moving on.”

Warwick F:
Was there a day or a moment you said, “Okay, I’m going to make a choice here.” Was a moment for you, or was it a just gradual process?

Alison P:
It was really a process of solving for breakdowns, and this breakdown of not living fully. And my ability to live fully was really small, even as I pushed out. But if I wanted to take back my life, I had to take an action to do so.

Warwick F:
Do you think if you hadn’t done that, you would have been in that pit of despair, of grief, of sobbing, of rage? I don’t know, maybe … It’s scary to think, maybe it wouldn’t have ended. Maybe it would have gone on for years. I mean, it’s not that you still aren’t in pain, but it was part of the healing that, I’m going to take baby steps to move on, because the alternative is unthinkable, kind of thing.

Alison P:
Yeah. It was a choice. It was a choice I made. I have spoken to people who have been stuck at some level in this place for between 15 and 40 years. So this is a real thing. So re-engage is kind of the first thing, then re-invent. You’re not the same person. So who are you? And that was a lot of exploration, just trying things. Do I like this? Don’t I like this? Like a child.

Alison P:
Do I like tennis? Not so much. Do I like yoga? I’m not flexible. Do I like singing? Oh, yeah. And just taking back and discovering what I loved and what I didn’t love.

Warwick F:
You know, that’s one of the things we say in Crucible Leadership all the time, funnily enough, is that who you are after a crucible moment is profoundly different than who you were before. It’s transforming. Sometimes it’s as simple, if you will, as the oft-used aphorism pain for a purpose. How can I use this to serve others? But our pain fundamentally transforms us.

Warwick F:
I mean, obviously what I went through is totally different and not nearly, from my perspective, as bad as what you went through, but after my ending 150-year old family business, 2 billion takeover that failed … You know, the Wikipedia entry is still like, “young hot-headed kid could have had it all and blew it.” In terms of self-respect from the world, it’s sort of not so much, but it’s like, okay. I’ve got to own my mistakes. I wasn’t trying to hurt people, but naïve choices. But yeah, I mean, it sort of transforms you. I’m not going to be known as the person that’s always succeeded and never did anything wrong. I mean, who’s like that anyway? But yeah. The point of the story is it transforms you.

Gary S:
And listeners would know, as you tell that story, that you, Warwick, had your own “worked in a pop-up Halloween store” moment. As you were coming back from your crucible, you had your own moment where you took a job that wasn’t necessarily what you had always loved to, want to think you would be able to do, but you did it because that was a step back on your road to recovery.

Warwick F:
Yeah, I mean it’s a good point. My Halloween pop-up moment was, I live in Maryland, so I got a job at a local aviation services company doing business and financial analysis. I’m kind of analytical. This was mid to late ’90s, pretty much pre-internet so you couldn’t Google me back then, not very easily anyway. And I didn’t talk about my past, obviously. But I felt like, “Gosh, there’s something I can do well and not screw up.” It was a stepping stone of my self-esteem. “I can do spreadsheets, I can analyze, provide recommendations.” So yeah, it was building block by building block in terms of my self-esteem that was just decimated.

Warwick F:
It sounds like, for you, it was building blocks of things you had the energy to do, and over time, a bit like a muscle or stretching or even tennis, which I grew up in Australia, so all Australians love tennis, obviously. But it’s like with anything, you got more resilient, you were able to do maybe five hour shifts, not four. And that grief I’m sure never goes away, but you got to a point where you felt like, “I’m not living in the grief zone here. I’m sad, I will always honor my husband and that will never go away,” but you even moved on in relationships.

Alison P:
I did.

Warwick F:
In a relationship, significant relationship with somebody else. That’s a huge marker, because some people think, “Oh, if I do that then I’m saying I didn’t love my husband,” or some warped logic that I’m sure you hear people say. Right? I can’t move on because … I mean, that’s sort of remarkable, so just talk about how, you now have a platform to talk to other widows. It sounds like you do more than just that. You talk about people who have failed, anybody that’s been through significant loss. So talk a bit about, what’s your passion in terms of … I’m assuming it’s around loss. What do you feel your mission, your purpose is in all this?

Alison P:
Well, I would say my mission and purpose is to reframe how we grieve our losses, because I heard very often, “Well, I shouldn’t be talking about my pain, my business failure, my divorce, my … Because yours is so much worse.”

Alison P:
And I remember saying to a friend who was going through a really painful divorce, I said, “Not for you. For you, it’s really hard.”

Alison P:
And I think that we quantify how much we’re allowed to honor our grief.

Warwick F:
You know, what you just said is so profound, and it’s funny because I say what I said before, “Oh, what I went through was nothing compared to … ” I probably say that a lot. And we’ve talked to people on this podcast-

Gary S:
Yes you do. yes you do.

Warwick F:
… A lot. One of the very first ones, we talked to a guy that was a Navy SEAL, father and son Navy SEALs and the son was injured in a training accident, parachuting accident, and was paralyzed. He was like one of the best of the best. His dad thought, “Look, my son, in all honesty, is as good a Navy SEAL as exists.” You know, young, energetic. So I said to him, “Look,” again, the whole apologetic “What I went through is nothing compared to being paralyzed, you’re a Navy SEAL and that’s got to be tough.”

Warwick F:
And he said something like, “Your worst day is your worst day, and it’s not a comparison.” He pushed back in a very kind, almost loving way, I’d say. When I brought that up pretty much everybody says that, which I really respect. Nobody’s saying, “You’re right. What I went through was much worse than you, so back off, buddy,” or whatever, or some in your face comment. None of them said that. But then they’ve all moved on, bounced back, using their pain for a purpose. That seems to be a bit of a marker, I guess, if you can not judge other people and say, “You were only married for a year and your husband died. That’s nothing because I was … ” I mean, you know, what’s that mean? But you can … So that, I think is really impressive of what you’re saying, is just helping people understand, don’t denigrate your loss. Your pain is your pain. It’s not a competition. That’s a gift that you’re giving people.

Gary S:
Right. And I will jump in here and say, because I was so impressed with your definition of loss, Alison. You defined loss as “the death of a future imagined or co-created that will never come to pass.” If we think of the wide swath that that covers, it covers, yes, the death of a loved one. It covers, yes, a business failure. But it covers the loss of a job, it covers the loss of a relationship, it covers you said the wrong thing at the wrong time to the wrong person. I mean, there’s a whole lot of stuff that fits into that bucket, and I think that’s the unifying tie that makes crucible experiences crucible experiences. It’s what you say about loss, the death of a future imagined or co-created.

Warwick F:
Absolutely. It’s coming to terms with that, that vision like with your husband, of playing tennis and painting and traveling. That’s gone. You have a new life, a good life.

Alison P:
Yep.

Warwick F:
But just coming to accept that that life is no more. Again, my life with Fairfax Media and the family business, and maybe I could have made a difference in the country of Australia that way. Well, that vision is gone, that won’t happen. We had the equivalent of the New York Times, Washington Post, Wall Street Journal, a very respected papers, but I have my own life of significance, but it’s different.

Alison P:
It’s different.

Warwick F:
You’ve got to accept, okay. Well, it has to be okay. Because if it’s not okay, then there lies despondency and despair. So it’s got to be okay, right?

Gary S:
Well, I would say, Warwick, it’s not just okay, because you’re both examples of it’s not just okay, you’re living lives of significance. It’s not just okay, it’s significant. You’re living the life that you want to live, that’s where you’ve turned your pain into purpose that helps others, and that is an enormously potent thing.

Gary S:
That sound that I just heard is the captain turning on the fasten seat belts sign, so we’ve got to bring the plane down in a little bit. Before we do that, I have two things to say. One, to you, Warwick. Maybe Bad Magnate would be a good name for Crucible leadership, instead of Crucible leadership.

Warwick F:
As in bad, bad media magnate. Is that where you’re going with that?

Gary S:
Correct. Yes, yes. Bad Magnate. Right? We’ve got Bad Widow and Bad Magnate, because you offer the same kind of counsel and advice. So that is something to talk about offline.

Gary S:
And then Alison, I would be remiss, in all seriousness, if I didn’t give you the chance to let our listeners know how they can find out more about Bad Widow and about the services you offer.

Alison P:
The way you find me is you go to BadWidow.com. It’s pretty easy. And what we’ve been talking about on here is how I serve people. I help people who have suffered a loss re-engage in the world, re-invent themselves, and re-build their networks of support and trust themselves.

Gary S:
Yeah. That is significant work, for sure. Warwick, you have the last question or questions. Your call.

Warwick F:
Yeah, wow. I mean, there’s so … So many things occur to me. But somebody comes to you and they’re in the pit, they’ve had a loss, whether it’s a divorce, loss of a loved one, loss of a business. If you had to pick one thing to say to somebody who’s suffered loss to help them feel like there is hope, one day maybe their life will be different. What’s the one thing that you would say to somebody in the pit of despair of loss, to give them hope?

Alison P:
I would say trust yourself. A lot of people will come forward with advice. Screen that advice through your own, what do you want for your life. From as far out as you can see, what do you want, because if you take the advice, you live with the consequences. So trust yourself is the first thing that I would say, and the last.

Warwick F:
That is well said. Great advice.

Gary S:
Well, because Alison said the word last, that was the sign for the pilot to put the plane on the tarmac. So we have landed the plane, we have finished another fascinating, insightful episode of Beyond the Crucible. Before we go, though, listener, we would ask, Warwick and I, that you would click subscribe on the app on which you’re listening to this show now if you’ve enjoyed this episode, if you’ve found both wisdom and encouragement and insight and hope. Warwick says often we’re dealers in hope. If you’ve found those things in this discussion, if you find those things in episodes of Beyond the Crucible, click subscribe. You’ll never miss an episode. And share it with your friends. They’ll never miss an episode, and it allows us to get the contents of the show out to more people.

Gary S:
So until the next time we are together at Beyond the Crucible, remember this. Your crucible experiences, listener, are painful. We get it. We’ve been through them. You’ve heard Alison describe them here. You’ve heard Warwick talk about his here and in previous episodes. They are traumatic, they’re painful. They can be hard to get over. But they’re not the end of your story. In fact, if you learned the lessons of those crucibles, as Alison talked about, if your resilience allows you to learn the lessons of your crucibles … And here’s a point that she said that, hang on to this as you move forward as you’re learning the lessons. There is no set time that you have to be done learning the lessons of your crucible. As she says, you don’t want to live there forever. I would say there is indeed a statute of limitations at some point of how long you should be living in your pain and your grief, but guess what. You get to write the legislation. Nobody else gets to write the legislation for the statute of limitations on your grief, you do.

Gary S:
Don’t live there forever. Take the time you need to get better and move beyond. Because if you do that, if you apply the lessons that you learn from your crucible, it’s far from the end of your story. It is in fact the beginning of a new chapter in your story, and that new chapter can lead to the greatest ending you’ll ever imagine because when that last sentence in that last chapter is written, at that period you will find a life of significance.