Chris Singleton’s young life changed in a horrifying instant in 2015, when his mother was shot to death along with eight others in the Mother Emmanuel Church shooting in Charleston, South Carolina. Singleton made headlines nationwide in the days after the tragedy when he announced he had forgiven the shooter – a white supremacist who targeted the predominantly African-American congregation in the hopes of starting a race war.
Singleton has dedicated himself since then to emphatically, dramatically denying the killer’s twisted hope – speaking coast to coast about the power of forgiveness, inclusion and getting to know, understand and love those who look and think differently than we do.
To learn more about Chris Singleton, visit www.chrissingleton.com
Highlights
Chris’ early life (3:10)
How he was “privileged” growing up (4:31)
His dad’s alcoholism and its effect on the family (5:13)
The day his mother was shot to death (9:06)
What went through his mind in the days after his mother’s murder (12:03)
How he forgave his mother’s killer (13:27)
Why forgiveness isn’t saying “It’s all OK” (19:49)
Chris’ work to pursue racial reconciliation (27:33)
The problem of listening just to respond (33:42)
What he says to people who say he shouldn’t have forgiven his mother’s killer (37:03)
The other side of forgiveness for Chris (38:30)
The surprising way he breaks down audience barriers when he speaks (43:39)
Chris’ message of hope (53:59)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Chris S:
Forgiveness is huge and has changed my life, but I don't believe in forgiving and forgetting, right? I don't believe you can just forgive and forget and that's it. No, I'll never forget that my mom was shot eight times while she was praying. I'll never forget that, but I can move forward in my life, right? So I've forgiven and been able to move forward, not forgetting, but now the mission that I have a simple, is to get people of all different races and religions as well, skin-colored background, everything to live in harmony. So harmony for me and unity for me doesn't mean we all sit down and listen to the same country song, right? Doesn't mean we're all sitting by the campfire listening to Chris Young or somebody. Maybe you want to listen to Chris Brown or Usher.
Chris S:
That's not what it means for me, but there's a certain level of respect that we have for human beings because we say, "You know what? Everybody has a story behind their opinion."
Gary S:
A big mission to be sure, but it takes a big mission to meet a big challenge. And this one was born of a big crucible. Hi, I'm Gary Schneeberger, cohost of the show. Our guest this week is Chris Singleton, a former Major League Baseball prospect, whose young life changed in a horrifying instance in 2015 when his mother was shot to death along with eight others in the Mother Emanuel Church shooting in Charleston, South Carolina. Singleton made headlines nationwide in the days after the tragedy when he announced he had forgiven the shooter, a white supremacist who targeted the predominantly African American congregation in the hopes of starting a race war.
Gary S:
Singleton has dedicated himself since then to emphatically dramatically denying the killer's twisted hope, speaking coast to coast about the power of forgiveness, inclusion and getting to know, understand and love those who look and think differently than we do.
Warwick F:
Chris, thank you so much for being here. It really is an honor to have you because your message of forgiveness and reconciliation, given what you and your family have been through, it's hard to really understand and fathom how that could be your message given many would say, "How is that possible?" But before we get to, obviously, what would seem the pivotal moment, that horrendous moment in Charleston in 2015, just tell us a bit about maybe the backstory of yourself and your family, mom, dad. What was life for you growing up, hopes, dreams? What was life pre-2015 like for Chris Singleton?
Chris S:
Yeah, well, first, thank you guys so much for having me on. I grew up in Atlanta, Georgia, was born there and raised there until I moved to Charleston in about middle school. And for me, I was coming up and playing sports. Both of my parents were athletes in college and so that had been passed on to me. And I was playing baseball, which I didn't realize that there weren't a ton of black kids playing baseball, so we moved to Charleston, South Carolina. But I was playing baseball, absolutely loved it and I fell in love with the sport. And my only two things that I wanted in life when I was coming up in middle school, elementary school, was number one to get drafted by a professional team, didn't have to be the Cubs, the Yankees or anybody. I just wanted to be drafted by a team.
Chris S:
And number two, I wanted to buy my mom a really nice car. My mom was an educator and she would always see these really nice cars driving by and say, "Man, she's going to buy herself one one day," and I was thinking in the back of my head, "No need to mama. I'm going to do it for you." So that's all I wanted pre-2015, I was just a baseball player, was raised in the church. So the faith was there, but ultimately, man, I just wanted to play sports, make it to the big leagues.
Warwick F:
Well, that's a great dream. I often say it helps to pick your genes. It sounds like you had some athletic parents which obviously helped. So what was life like at home? Do you have siblings? How many siblings do you have?
Chris S:
Yeah, man, so life for me, I would say we've been throwing the word around privilege I think over the last year too. And so I was pretty privileged growing up, even as a young black man, right? I was privileged because both my parents went to college and I was privileged because I didn't grow up missing meals by any means, right? And my mother was an educator. My father worked at the school as well in special ed classes where he taught. And so I didn't really miss meals. My dad was a teacher, but one thing about my father and my home life was that he was a really, really heavy drinker, really, really bad. And so he's an alcoholic growing up and it put a strain on his relationship with me a little bit, but more so with my little brother and sister.
Chris S:
My little brother, he's seven years younger than me. My little sister's four years younger than me. And so growing up, we had a pretty decent life, except for my dad really struggled with alcoholism and he was in and out of prison with multiple DUIs where he's put people's lives in danger. But that's what life was like for me growing up. I used my sport as my getaway and was fortunate enough to have my mom as my number one fan in the stands screaming at the top of her lungs.
Warwick F:
So obviously, for what I understand with alcoholism, sometimes there's uncertainty as to what dad are they going to have, like the fun dad, "He's going to play ball with me," or the dad that's not quite so fun. And so I would assume, without getting into all the details, was that some of your experience that-
Chris S:
Yes, so for a while, I didn't know the sickness of alcoholism. I didn't know anything about it. All I knew was that my dad couldn't just drink one beer, right? He'd have to drink 20. He couldn't just have one drink with his buddies. He just would keep drinking. Ultimately, I think I was in eighth or ninth grade and I remember looking at my dad, asking him, "Why are you doing this, right? You're putting a strain on your relationship with our mom. You don't have a relationship with my little brother because you're always drunk around him." And he looked at me and a grown man, he started crying and said, "Chris, I can't stop." And that's one of my perspective on alcohol changed a little bit for my dad because I felt like even if you really wanted to, he was so sick, that it was really, really tough for him to will himself to not drink anymore.
Warwick F:
Oh, my gosh, he was at almost like not quite a prison of his own making, almost with the disease, I guess, that he knew it was not good for him and his family, but he couldn't find a way out, which it must have been soul crushing to know what's happening, but not know how to get out, how to stop.
Gary S:
As we move on to get to this story that brings us here. It's interesting to hear you say that, Chris, because it's clearly, and I come from an alcoholic background my own, so I know the instability that that breeds in people and I imagine even more so your relationship with your mom, that was a source of true stability for you as you were growing up. Every boy loves his mom and loves his dad and draws strength from that, but really you hinted at it, you mentioned it. She was at all your games, but the emotional support, the strength that you drew from her had to have been great.
Chris S:
It was huge, man. You're talking about a mom who ultimately became a single mother of three after my father couldn't put the bottle down and was taking care of us, still coming to games, taking us to practices and number one fan. And we definitely grew closer for sure.
Warwick F:
So it sounds like she was the rock of your family, that life is uncertain, life as we'll get into is not fair. In the last couple of years, it's more evident than ever that life is not fair or just or equitable. But despite all of what's happening in the world, you felt like your mother was the rock you could depend on. It sounds like she had a strong faith. She was somebody that you probably admired greatly. Is that a fair assessment?
Chris S:
Definitely. She was the smartest person I knew. When she was taken away from me, she was getting her PhD. So she was very intelligent, both in the books and street smarts, right? She's from Newark, New Jersey, so she grew up in the project, so she knew everything, man. She was that kind of person for us, but she was loving, right? She had a pretty rough background coming up, but man, she still loved us like nobody else. So she was definitely a rock that you speak of.
Warwick F:
So let's talk about 2015, horrific day for the country, but a horrific day for you personally. So just talk about that day and just in case there's anybody that doesn't know, help listeners understand that day, that event.
Chris S:
We talked about it or at least you did a little bit off air, the unthinkable or overcoming something that you never could imagine what happened to you and that's what June 17, 2015 was for me. I just had a great freshman season playing baseball. I was dating my high school sweetheart for multiple years. We're married now, my high school sweetheart, so life was really good until that night when I actually got a phone call on my phone. And a lady ultimately told me, "Hey, Chris, you got to come here down to the church right now. Something bad happened." And so I got and raced down to my church and saw that there was something that wasn't just my mom didn't get just in a car wreck or something. I knew it was something huge because there was police cars, there was ambulances, there was yellow caution tape everywhere, halfway up the block.
Chris S:
But I finally got to my church and an officer told me, "Hey, you can't come inside right now, but I can show you where you need to be." And he walked me to a hotel room about two blocks away and he looked at me. He said, 'I can't tell you anything right now. We don't have things confirmed, but there was a shooting that happened at the church tonight." Later on that night, I realized where I found out that my mother and eight other people had been shot and killed at Mother Emanuel Church AME in Downtown. It wasn't until about a day later that I found out that my mom was murdered because of the color of her skin.
Chris S:
There was a young man by the name of Dylann Roof who wanted to start a race war in this country. And so in his mind, he thought by killing nine people in a historically black church, it would be the divide that we needed or that he thought we needed to start a race war in this country.
Warwick F:
It's hard to digest ... everything you just said, somebody that wanted ... Some white supremacist, a neo-Nazi, just from what I've read, obviously, had a lot of issues, one would imagine. And there's your mother, a Bible-believing good mother, good person, she's going to church to a Bible study. And you tend to think of the church as a safe place. There's a lot of places that aren't safe in this world, but the church should be a place of sanctuary, of healing, of hope. And there she is, trying to be that and that happened. There's probably a million thoughts going through your mind, but what ... And at that point, I think you mentioned it was you and your younger siblings, I think you mentioned your dad wasn't in the home at that point, and so it was you and your younger siblings. What were the thoughts that were flooding through your mind in those first few days?
Chris S:
Immediately after, there wasn't any thoughts about the first few days. It was just like, "What am I going to do now?" right? We lost our mom. She's everything. She's our provider, protector, the priest. She's everything for our family. And so like most people do, I put up this facade of being super okay, right? I was all right. I cried that night, but the next day, I remember we didn't really sleep much. But I looked at my brother and sister and said, "Man, I have to show them what strength looks like," and I realized later that that wasn't what strength looked like. That was just me faking as if I wasn't a human being, but that's what immediately happened after.
Chris S:
I didn't even give myself time to grieve for myself. I just thought, "Man, my brother's 12, my sister's 15 and here I am, 18 about to be 19, and I got to take care of them." And so my immediate thoughts were, "How do I do things my mom was doing, provide and protect them, be a priest to them?" More than anything, I was just scared.
Warwick F:
So you're probably thinking, "I don't have time to complain, be angry, grieve. I got to put food on the table, a roof over the head of my younger brother and sister. I've got to be the leader of this family," and it sounds like your mom was. Do you stuff your anger and grief down like, "I don't have time for this. I got stuff to do, people to care for"?
Chris S:
I think mainly I was just in so much shock. I didn't even think about any other emotions. It was just, "What do I do next?" I have no clue what happens next. But I actually forgave my mother's killer the day after she was murdered. And so when people ask me about how that happened, not even 48 hours after my mom was taken away, I forgave my mother's killer, I'd be lying if I said that it wasn't God because it was, right? I can't even pretend like it wasn't for that it'd be placed in my heart. Because I'm 18 years old, my mom's killed and she's everything to me and I forgave ...
Chris S:
And when the words came out of my mouth of forgiving my mother's killer, I had no clue what I was saying, the magnitude that it would be, but I know now that it was the Lord using me in that time. I used to say it's my mom speaking through me, right? Because I didn't know, right? I don't hear some people say, "God told me this," and I'm like, "I'd never heard the voice of God, but I felt like, man, that was God speaking through me." That happened and I didn't know why, but now I do.
Gary S:
What was the format in which you spoke those words? What was the milieu? How did that come out of you?
Chris S:
So after my mom was killed, there's actually a prayer vigil at my high school the very next afternoon. And so we all went to the prayer vigil and I remember I didn't sleep at all the night before. Actually, I slept next to my brother and he couldn't sleep, so I couldn't sleep. But we got to the prayer vigil and high school full of people. I remember actually there was a reporter, I think, from the BBC or somewhere. It wasn't in the US, somewhere else. And they came up to me and they said, "Chris, how do you even feel about your mother's killer?"
Chris S:
And to be honest, I didn't even know his name or anything. I didn't know anything. I just know he just had gotten picked up. And I remember the words came out of my mouth and says, "Hey, we already forgive him." And my sister is right next to me, she looks at me like, "Are you crazy? What? We forgive who, right?" I said, "We already forgive him for what he's done." After I did that, we had a prayer vigil at my baseball college. And at this time, I'm just going where I'm being told to go. I tried to stay off my phone. I didn't want to watch any TV because I knew what was on the news. I knew what the texts were coming in. I already knew what was coming in. But I remember my baseball coach in college at the time said, "Chris, we have this conference or this press conference for you at our stadium and we think it'd be good for you to go to it."
Chris S:
And so I went there and then I said, after a ton of questions, I just said, "I think that love is stronger than hate. So if we just love the way my mom would, the hate won't be anywhere close to where love is." And after I said those words, I actually was able to sleep that night. The next morning, I woke up and I think there was 16,000 more followers than I had the day before on my social medias and that clip was played all over. And that's how things escalated in the media after I forgave my mother's killer.
Warwick F:
That is truly remarkable. There aren't too many 18-year-olds within 48 hours say, "I forgive my mother's killer," and then to say, "Love is stronger than hate." That is some of the most profound words probably anybody's ever uttered. To say that at 18, that's remarkable. As you look back in that, I know you mentioned the hand of the Lord, which makes sense to me, but how did all that happen because that's not humanly to have some white supremacist kill your mother and try to cause some racial divide to say, "I forgive you," and that isn't normal? There aren't too many people that would do that and still less would they say, "Love conquers hate." They would say, "Okay, let's go." So many wars over the centuries have happened because you take one of mine, I'll take ... They just go at it for hundreds of years. So how did all that happen?
Chris S:
Yeah, man, to be honest, I try to put it into worldly terms all the time when I speak corporately, right? I try to leave God out of it. I should try to, but it's really hard. I'd be lying if I say-
Warwick F:
This is a faith-friendly place, so you say what's on your heart.
Chris S:
I'd be lying if I didn't tell you I didn't. I prayed right before I gave that press conference with a guy by the name of Pastor John Davis, who's a pastor of my college. It's a Christian university, so he's a pastor of our college. He actually has brain cancer right now, so I've been praying for him every single morning, every single night, as we speak, but we prayed, I said, "John, I don't know what I'm supposed to say," and he said, "Chris, I think the Lord's going to speak through you. Just go up there and the God is going to speak through you." And when I said those words, I didn't know until probably two years after. Man, you know what? That prayer that we prayed, that's exactly what happened."
Chris S:
And so now because of me forgiving my mother's killer, I don't constantly think about him. I don't need to or you know what else that does it? He's never said, "I'm sorry," or he's never apologized for it, but you know what forgiveness does for me, I don't need an apology. I don't. Would it be really cool to have one? Yes, because not everybody, their heart's not in the same place that is for mine, right? I wasn't the only one that was affected, but I don't need him to say I'm sorry. I realized the power of forgiveness and why God placed it on my heart. There was a student that asked me a question after I was done speaking one time. They said, "Hey, well, where's your mother's killer being held, right? We looked on the news. We saw that he got the death penalty. Where's he being held?"
Chris S:
And you know what? I said, "I had no idea." I didn't know. I couldn't even answer him. And I realized it was forgiveness that allowed me to be in a space where I've moved forward in my life, right? I miss my mom every single day, but moving forward, forgiveness allows me to not constantly think, "I need to get revenge. I need to know what he's doing every second of every single day." And so in the moment, I didn't know how powerful it was, but now I see, man. Forgiveness has freed me from so many different things and I'm grateful to God that he's done that for me.
Warwick F:
It's funny, we talk about forgiveness a fair amount on this podcast, Beyond the Crucible, and it's easy for me, not easy, but I can say this, but it's only you would be able to understand it far better than I ever could. But this phrase we talk about is that anger and bitterness puts you in a prison in a sense. When you're angry and bitter, the other person wins in some sense. When you forgive, it takes you out of that prison. And again, I know this will be obvious to you, but forgiveness doesn't mean that what was done was okay. It doesn't mean that there shouldn't be consequences, restitution, what have you. So forgiveness doesn't mean it's all okay. It's not okay. It doesn't mean that there shouldn't be consequences, which I'm sure you would agree, but forgiveness is just ...
Warwick F:
I often say forgiveness is more than anything. It's for you. It's for Chris. It's for your brother and sister. Because it's like your life matters. The last thing I imagine your mother would want is for you to spend your whole life in anger and bitterness. And I don't know, seek some other outlet, whether it's alcohol or whatever for your anger. That would be, I'm sure, the last thing she would want for you and your siblings. So I know that probably makes sense to you, but help listeners understand in your words why forgiveness doesn't mean that it's okay, but why forgiveness is so important for you and your family.
Chris S:
Yeah, you mentioned it that the quote where it says forgiveness is setting a prisoner free, only to later realize that you, yourself, are the prisoner, because a lot of times people will wrong us and they'll go living their lives as if nothing happened, whereas we're the ones holding like, "They don't even know what they did or they don't even know what it did to me and they're living their lives, right?" So forgiveness doesn't mean, "Hey, I'm letting them off the hook," which is what people think, "Hey, if I forgive him, I'm letting him off the hook." No, I'm letting myself off the hook. I don't have to constantly think about how I'm getting revenge. I don't have to constantly think about how I can get back at them, or in my case, forgiveness has allowed me to now want to put a stop to what has happened to my mom and to eight others that night, right?
Chris S:
So if I wasn't able to forgive, there's no way I'd be in a space to say, "Now I'm taking this upon myself as my mission to spread unity, whether it's in our schools, in our businesses, whether it's in our churches." If I hadn't been in a place to forgive in my heart, there's no way I'd be able to do it. But I think the biggest thing that people see with forgiveness, they think it's a sign of weakness. "Because man, if this person does something wrong to me and I don't retaliate, that just shows that I'm weak," is that is what people think, when in actuality, that's probably the hardest thing to do which is forgive somebody, but it's also the strongest thing and the most beneficial thing for you and your family because it's not just about you when you forgive somebody.
Chris S:
Like you said it, if I were to constantly think about getting back on my mother's killer, I wouldn't be the husband I am today, I wouldn't be the father that I am today. I still be constantly thinking, "How am I going to get revenge on my mother's killer?"
Gary S:
And it's a great source of strength. It's a great indication of strength to forgive. I was reading in a story where you gave an interview and you quoted Proverbs 24:24 as a favorite verse of yours and that says, "If you faint in the face of adversity, your strength is small," and apply to your story, what you've just been describing, that was hardly fainting in the face of adversity to forgive, Dylann Roof. It was strength and you showed that your strength was not small in doing that and the thing that, when I heard you, as you described it and I've heard this story before, obviously, when I heard you describe that he wanted to start a race war, the thing that gives me hope, that encourages me about your story, that impresses me about your story is that he didn't get what he wanted from you, you're being able to forgive him, right?
Gary S:
He wanted to foment this thing and you denied him that. That wasn't the reason why you did it, but in standing on your strength and following your mother's strength, I read elsewhere where you said, "If the roles were reversed, your mom would have forgiven if it was you who was in that church at that day. She would have forgiven the killer as well." You denied him that thing that he said he wanted, and to me, that is both hopeful and extraordinarily strong of you.
Chris S:
It's also the exact opposite happened, right? So I love where I live in Charleston. I still live here. We've got tons of history, both good and bad. When it comes to slavery, that was here. And I think it was 60 or 70% of all slaves came through Charleston at one point. And so there's definitely tons of bad history here, but I'll never forget, after my mom was killed, there were people of all different ethnicities, cultures, backgrounds that were locking arms together. We weren't asking, "Hey, what did they do to deserve this?" or, "What happened before this?" No, there was none of that. We locked arms. We marched together. We said, "Wrong is wrong and hate doesn't have a place here."
Chris S:
And so I absolutely love that and it's almost as if not only did he not get what he wanted by starting the race war, the opposite happened and we all came together.
Warwick F:
That is the best victory when you can oppose what he's trying to do. It's easy to get angry and bitter, but you think about what would that do to your wife. I think you mentioned you have young kids do you now or-
Chris S:
Yeah, I've got a son and I also took care of my brother and sister for-
Warwick F:
So can you imagine? What tends to happen is if you're angry and bitter against the world, anger doesn't just stop in one direction. You've experienced what anger can happen through alcoholism. I'm sure your dad didn't intend to be angry towards your mom and your younger brother and sister. I'm sure it wasn't his intention, but when you're angry, irrespective of the cause, what we typically do is we take it out on the people we most love. And so people don't realize anger and bitterness is like, "I'm just going to be angry and bitter towards white people or towards white supremacists." "Okay, let's forget what God would think of it." Even assuming you could do that, it won't stop there because anger and bitterness, you can't chain anger and bitterness, you can't corral it, you can't damn it. It flows everywhere and people don't realize that.
Warwick F:
Why would you want to hurt the people you must love? Which you inevitably would. So you chose, to me, that the bravest and the strongest path, the most godly path, but also the path that most ensured his agenda wouldn't succeed. So talk a bit about what you do with this whole forgiveness and reconciliation because I think that's so powerful. There's a lot of incidents in history of being angry at each other for hundreds of years, whether it's Protestants and Catholics in Ireland or. There's many incidents of that.
Warwick F:
Then there's a few of, as you would be very familiar with, the Nelson Mandela in South Africa and having almost, I forget what he calls it, not reconciliation but he wanted justice, but yet, he wanted to see if, which has not been easy, I do realize, but see if South Africa could come together. He did his level best despite being in prison for many decades. That's an incredible example of relatively modern day somebody that's stood for reconciliation and forgiveness. Talk about what that means to you, what your mission around reconciliation and forgiveness is.
Chris S:
Yeah, and I want to be practical for all listeners as well. You know what? Forgiveness is huge and it's changed my life, but I don't believe in forgiving and forgetting. I don't believe you can just forgive and forget and that's it. No, I'll never forget that my mom was shot eight times while she was praying. I'll never forget that, but I can move forward in my life, right? So I've forgiven and been able to move forward, not forgetting, but now the mission that I have is simple is to get people of all different races, religions as well, skin-colored background like everything to live in harmony.
Chris S:
So harmony for me and unity for me doesn't mean we all sit down and listen to the same country song, right? It doesn't mean we're all sitting by the campfire listening to Chris Young or somebody. Maybe you want to listen to Chris Brown or Usher. That's not what it means for me, but there's a certain level of respect that we have for human beings, because we say, "You know what? Everybody has a story behind their opinion." So for instance, everybody has a stance on something, right? If you don't have a stance on it, then you probably haven't experienced anything that deals with it yet or you weren't taught to have a stance on it, right?
Chris S:
And I think a lot of people, they ultimately judge people by their stance without realizing, "Hey, there's a story behind their opinion, just like there's a story behind mine." So for a young black man, for me, I share with you guys my story how my mom was shot eight times while she was praying. And so when I say my stance is that I don't like guns, you know what? There's empathy in saying, "You know what? I can see why Chris doesn't like guns because his mom was shot eight times while she was praying. It's pretty clear, clear and simple, right?" And then when I hear somebody say, "Hey, Chris, I grew up around guns my whole life." They say, "My grandmother had a gun. My grandfather had a gun, right? My preacher who's preaching on Sunday mornings had a gun in the pulpit. That's just the way that grew up, why I love guns."
Chris S:
You know what? I can understand when he went hunting his whole life and now he still goes hunting and he feels like his grandfather's still there with him, even though his grandfather's gone. So going out hunting, shooting guns is a way that he feels spiritually connected. There's empathy because I know his story behind it, but I think the problem, Warwick, is, and Gary as well, I think when people say, "I see your stance. I see that I don't agree with you, but I don't care about your story. I don't even want to hear about it," and that, unfortunately, is what happens nowadays. And now what I'm trying to reconcile and get people to live in harmony and just love one another, you don't always have to like one another.
Gary S:
Right.
Chris S:
You don't always have to like one another, but there should be a level of respect for one another. And when I say the respect, I think that's love for me.
Warwick F:
That's again so profound. I often think it's a lot harder to hate somebody that you know if you know their story.
Chris S:
That's good.
Warwick F:
You empathize with them. It's like he doesn't mean you have to, as you say, like the same kind of country music or agree on guns. I grew up in Australia which is culturally very different than the US on, for instance, guns. It is not a big divide on that issue in Australia. I get it coming to this country, it's like, "Oh, okay." It's culturally very different, but so much, whether it's racism, slavery, the Holocaust and Nazi Germany, it's all because of, "These people are different and I don't know any of these people and because they're different, they must be bad," and it goes on and on. But if you actually meet them, it's like, "Hey, they're human. They have fears and hopes and dreams just like me. Just because they don't look like me or they don't like the same things I do doesn't mean they're bad or anything."
Warwick F:
I know this sounds childishly simple, but if you can understand their hopes and dreams and fears and maybe become a friend with them, how do you hate a friend? It's pretty difficult, right? Especially as kids. You can get ingrained over the decades, but I don't know. It's, "Hate often comes because I don't know who you are. I don't know your story. I know nothing about you."
Chris S:
And even as people Warwick, I think, we laugh about the same things, right? We joke about the same things. If a guy's holds his grandson for the first time, it doesn't matter if he's in Asia or if he's in Canada or Australia, he's going to smile. He might shed a tear, right? Because he's that proud and that's a warm feeling. It doesn't matter where you're at. I think when we forget that we're all humans and we laugh about the same things and cry about the same things, when we forget those things, that's where trouble comes in. And that's something I'm just trying to remind people. At the core of who we are, we're more alike than different.
Warwick F:
Well, exactly. It's like we're both married. It's like maybe you're talking to the guys after dinner and your wife says, "Hey, what about the dishes? Sorry, I got caught up." It's like, "I cook. You clean, okay? And many things, that's the deal." "Okay, sorry about that. I got a bit distracted." Well, anybody that's a husband has been there. It's a funny thing, but we understand that experience. It's like, "Dishes aren't going to do themselves. Come on, let's get going." It sounds so simple, but yet so often in the media or in politics, maybe there's money to be made in division, I don't know, but it's like everybody's yelling at each other. Nobody's listening.
Warwick F:
You know more about this than I do, but often think, people often say, "You need to understand me, right? I don't want to understand you. How about we try and understand each other?" Do you know what I mean? It's like, "I'm right. You're wrong. You need to listen to me." Well, even if somebody objectively is "right", how do you get reconciliation if there's no communication, there's no desire to understand each other? Do you know what I mean?
Chris S:
Yeah, what we do a lot of times is we listen, right? We'll listen, but we listen just to respond. We listen to say, "Hey, I'll tell you why you're wrong. I listened to you. Okay, now let me tell you why you're wrong." Instead of saying, "You know what? I listened to gain this new perspective, because a lot of times you may be right." I give this example a lot of times like, as a young black, I keep saying I'm a black man. But you know what? I was very privileged, I think, to be in this country growing up. I think there's opportunities here that I may not have had if I was somewhere else. I also think I'm very privileged because both of my parents went to college, right? They never missed meals.
Chris S:
And so I don't know what it feels like to miss meals, right? I don't know what that feels like. And so if I'm an educator or if I'm somewhere, and let's just give this example, kids are always skipping in line getting food, every single morning, skipping the line, skipping the line. They're not in the right, they're not, but if the kid tells me, "Hey, the reason why I skip the line every day is because I don't eat dinner because my parents can't afford for me to have a hot meal." He may be still wrong for skipping the line, but there's empathy in me now realizing, "You know what? I don't have the understanding of what it feels like for my stomach to be turning because I'm hungry." Even though he's wrong, this kid shouldn't be jumping line in the morning because other people are in front of them, there's understanding because I say, "Man, he must be terribly hungry." And so I think sometimes we listen, but we're just listening to tell somebody they're wrong or pointing out all the flaws, even though they may be right about some points. We're not thinking about those. We don't want to say we agree with them on this and that, but want to change that. No. We just want to say, "Here's where you're wrong," and that's the sad part about it.
Warwick F:
Sometimes, I won't say being right is overrated, but certainly, let's say on the marriage front and I've been blessed to be married to my wife over 30 years, she's American, but I met her in Australia, but so often, it's like you convinced her you're right and sometimes you are and it's like, "Well, let me try and understand her perspective and being reconciled." And again, I'm not trying to apply this too broadly because there is righteousness and justice. I do agree, but sometimes in a marriage setting, being right can be overrated and it's like, "I'd rather be reconciled than have my point of view be right."
Chris S:
Sometimes you lose when you're right anyway, right?
Warwick F:
Right. Exactly. I guess one question I have is, you probably have some people come up to you and say, "Chris, you live in this Pollyanna world of forgiveness. You're a person of faith. You go to church," and not a whole lot of people do these days. There might be some who come from tougher backgrounds than you, right? Maybe other young black men who says, "You're privileged. You have no idea ..." There's always somebody worse sadly or a worse story. Have you had people come up to you and say, "It's easy for you to ..."? I don't know how it can be easy for you to forgive. That to me, how could you make that claim because what you went through was unthinkable? But do you have people like challenge your forgiveness and reconciliation notion and say, "You know what? That's good for you, but you're flat out wrong and the only way we'll have justice and equity is war"
Chris S:
I've heard people say, "Chris, I don't think you should have forgiven your mom's killer. I think you let him off the hook." And I say, "Well, he got the death penalty, so I don't think he's off the hook by any means there," but I do understand where people are coming from. Now, if I were sitting on the sidelines, I forgive him and I just sit back and sip some iced tea and just do nothing, then I can understand why that makes sense. But for me to be on the road 120 days a year away from my family, still talking about this message of forgiveness, of unity, of changing hearts from people that are racist, I still see that in my work now.
Chris S:
Then because I do all those things, then that argument is not credible. Also, I lost both of my parents before I was 21, right? I was 19, taking care of two teenagers. My father died a year after my mom was killed. And so here I am, foreclosed on my house, repossessed car, taking care of two teenagers while still living in college. When people understand the full story, the full spectrum of things, there's no longer, "Hey, Chris, yeah, you experienced that, but that was it." No, I've probably experienced more than most people have in a lifetime. I just don't want to stay there. That's my thing. And I think once they hear the full story, then there's no longer any people that are saying, "Well, you know what?" or there's no longer any disbelievers or people that won't believe in what I'm sharing.
Gary S:
And there's something powerful about it. I think there's something ... Once you've committed to forgiveness, once in that press conference, those two press conferences where you say, "I forgive my mother's killer," you have to then live that out. You made that public. And I've read where you say that there needs to be something on the other side of forgiveness. And for you, what was that something? You've talked about it, in example, but what do you see is what's on the other side of forgiveness for you that you are walking out and living every day?
Chris S:
On the other side of forgiveness for me is having one of my best friends in the world, Carl Moore, he's a white guy. People always want to be super politically correct. I call him a white guy. He calls me a black guy. That's just how we hang out, one of my best friends in the world. I think on the other side of forgiveness is me saying, "I don't have to hate all white people because a white man went into my church and wanted to start a race war." Now on the other side of forgiveness says, "You know what? Even though we have different skin colors, I'm not going to look at every single young white male and say they're Dylann Roof because that's not the case." On the other side of forgiveness for me, I say, "You know what? That was just one person that was misinformed and misled to hate people that look like me and made a terrible decision that took my mother's life."
Chris S:
And now I say, "Okay, because that happened," on the other side of forgiveness, "not everybody's like that." And I think sometimes, we don't know what's on the other side of forgiveness for us. And if we don't know what's on the other side, it's going to be super hard to forgive somebody or forgive yourself if there's no reward for it."
Gary S:
And I want to speak to the listener right now who is hearing Chris describe this because that's a big, big dose of forgiveness that he gave. His crucible was extraordinary. And we talk on this show a lot about people comparing crucibles, right? "Your crucible was worse than mine, so I don't really know what that's like," and in some ways, it's almost like we need to reverse it. In other words, if your crucible is small, listener, there's still opportunities to forgive. There's still something on the other side of that forgiveness. It will look different than what is on the other side of Chris' forgiveness, by definition, just like your crucible looks different.
Gary S:
But I would think you would agree, Chris, that forgiveness, when a crucible has been caused by someone who has treated you in whatever way is wrong, whether it's the ultimate way that you experienced or someone cut you off in traffic or hit your car, those smaller "forgivenesses" are important too and there's something very good and gracious that lives on the other side of those too, right?
Chris S:
I agree, man, and you said when somebody cuts you off in front of a car and I love just that thought because that's something practical that everybody can do, most people that are fortunate enough to be able to drive. So let's say somebody cuts in front of you, immediately your emotions are going to rise, you're upset, you're angry. Maybe you say something under your breath, but I think something that's practical that we can all do is say, "You know what? That's our small crucible, so how do we respond to that?" Let's respond by staying even keeled and saying, "You know what? Maybe they're in a rush because X, Y or Z happened. Maybe they're in a rush because their wives about to have a kid or their husband is about to have surgery," or whatever it may be.
Chris S:
So I give people the benefit of the doubt until they don't deserve it anymore and that's what I try to do in situations like that. And I think that's something everybody can do. All of our listeners that are listening right now can say, "Hey, the next time this happens to me, I'm going to forgive them. Let's just see what that does for me because I hear Chris talking about it. I hear how powerful this is supposed to be. Let me see what this does for me and my heart on the small scale."
Warwick F:
That's so profound. I often think of forgiveness as a bit like weeding on the home front, whether it's with your kids or marriage or coworkers. Things are going to tick us off every day. Sometimes you want to bring it up. Sometimes it's like, "It's not big enough for me to bring up, but yeah, it's a wisdom call." But whether you do or not, just say, "Okay, I'm going to move on here. I'm going to forgive them." If it's like a marital issue, you say, "Hey, honey, you said something and you probably didn't mean it, but it caught me in a wrong way," and hopefully, she or he will say, "Oh, I'm sorry. I didn't mean it." Boom, you move on.
Warwick F:
But what happens if you don't say anything, it festers. It grows like weeds and what could be a simple little thing, you just magnified to this massive thing. Not everything is that easy, but it's just forgiveness and reconciliation is a lifestyle and the other sad thing that you know very well is most people, when confronted, don't apologize. We live in the world of the double down, the triple down. Nobody ever says they're sorry. It's rare, but so if it happens, hallelujah, but if it doesn't, you still got to forgive anyway. It doesn't mean you shouldn't try. This message of reconciliation, one of the things I love that you do where you speak is you have people who look differently hug each other. Talk about that because that is a powerful, powerful concept. How did you come up with that and what happened when you did that?
Chris S:
Yeah, man. This was actually preparing for one of my first corporate talks years ago and I'm just thinking, I'm feeling so noncredible at the time. I'm like, "Man, I'm 22, about to speak to this Fortune 500 company. I don't deserve this." And I remember, I was like, "What can I do that's probably never happened before? I want to tell a bunch of people that have been working in corporate America for 25 years to go hug somebody." And we did that. I made people get up and give somebody a hug that look different than them and I said, "Hey, say that you love them as well. Just say I love you." You know what, Warwick and Gary? You know what's the fascinating thing is I would ask people, I would say, "Hey, have you guys heard those three words from somebody that looks different than you before?"
Chris S:
Some people would raise your hand. Some people would say, I haven't," and then I would also say, "Well, have you hugged somebody looked differently than you before?" Some people were like, "You know what? I actually haven't." And I said, "Well, now you have." And I just think, man, there's so many different stereotypes. There's prejudices that are going on in the world, biases, both conscious and unconscious. And sometimes all it takes is for somebody to give you a hug and say, "You know what? That thing that I was thinking or the thing that I was taught growing up, I can do away with that myth right now by just having this conversation after I hug this guy right next to me at my table." And so that's where it started and now I've made people, if they say they haven't done those two things, I force the issue.
Warwick F:
I think that's such a great example. Sadly, we live in such a divided world, whether it's in school or in church and not just racially but politically. If you're a conservative, you probably don't know any people who are liberal. If you're a liberal, you don't really know anybody who's conservative. Black, white, Asian, Hispanic, whatever the group is, it almost feels like it's I don't know if getting worse, but it just seems like we don't know people who look different and believe different, whether it's faith or politics. And then we say, "Oh," let's just shift it from racial for a moment, "Oh, Republicans are evil," "Democrats are evil," or whatever and they have different policies. It doesn't mean they're evil people.
Warwick F:
Even in high school, it just saddens me sometimes, it's normal, I get it, kids that look like one color is sitting at one lunch table and kids look like another. How about just getting up and saying, "I know we haven't met. Come sit at our table or can I sit at your house?" This probably would take a massive courage for a high schooler, but do you know what I mean? It's just-
Chris S:
Yeah, and-
Warwick F:
It just seems it's all very natural not to know people who are different than you, which does not help reconciliation.
Chris S:
I think there's two things. Gary's a Cubs fan, I'm obviously a Cubs fan because they're the only team that paid me.
Gary S:
And they haven't paid me yet, darn it, just being a fan.
Chris S:
But when you talk about sports, but I just think sports brings people together. I think about the example you just talked about with the high school team. My baseball team was often we had two black kids on my baseball team and everybody else were white kids, but my basketball team was all black. I think we had two white kids on our team. But we all sat together, right? It was just that I was a connecting piece for some of our baseball team, the basketball team to hang out because I was playing both of them, but I love sports because they bring us together, man. It truly happens that way.
Chris S:
But one thing I will say works is that, unfortunately, we put people in a box. I don't think there's anybody that could just say, "Hey, I'm a Republican," or, "Hey, I'm a Democrat and I believe every single thing that has to do with both of these things. Just probably a couple things." They're like, "You know what? I don't know if I agree with that one," but we have to put ourselves in boxes sometimes or at least society tells us to, and unfortunately, that's what keeps us divided. And so now I just wish that more people would say, "I want to go out of my way to make sure I have friends that maybe have a different faith in me, just because I want to learn about what their thought processes are, right?"
Chris S:
I know even if I wasn't a believer, I would want to be one like, "Man, this is a tough place." You know what I'm saying? Like, "I would want to be a believer." But I actually have friends that don't believe, as odd as that is, right? But I do. I actually want to have those friends. Now, I'm never a person that throws a brick of religion at him, right? I try to place faith on them like a blanket like my mom did with me. And so I'm obviously not shying away from my faith, but that doesn't have to mean I'm not friends with my buddy just because he doesn't believe that God is real and he hears me praying. Not at all.
Warwick F:
And just because somebody doesn't believe what you believe doesn't mean you're going to run around and say, "Well, what you believe is evil and you're wrong."
Chris S:
Exactly.
Warwick F:
Which I think is so some Christians, some people of faith do that which I appall and think it's wrong and not helpful.
Gary S:
And I love about this conversation. Let me add this. I love about the last five minutes. What I love about this is it extrapolates and adds to your message, Chris, that love is stronger than hate. Because what you've just talked about, what you both have just talked about is love is stronger than ideology, right? Love is stronger than your bank balance. Love is stronger than religious differences and love is stronger than skin color. You can find that patch of grass that you both can stand on despite the differences. So yes, love is stronger than hate. That's the strongest expression of differences, but it's also stronger than all those other things that may not go quite to hate, but they still keep us apart and that's what I think is beautiful about your message.
Warwick F:
Absolutely. And what I love about what you're talking about Chris is having people who look different than each other, hug each other. As you say, if you have empathy for another person, that's a big first step towards reconciliation. That's a big first step towards ideally having no more Dylann Roofs or at least not as many. Because those kind of ideas won't have fertile ground. It's like, "I hear what you're saying, but I met Chris, or whoever it is and he's a good guy. I don't get it." Do you know what I mean? It's like the poison, it's hard for it to spread, right? Because like, "Well, that's not right." Even as a kid in high school, that empathy can build walls to stop that kind of poison spreading, if that makes some degree of sense.
Chris S:
It makes so much sense it. Warwick, I often say like, "If Dylann Roof would have met Chris Singleton in second grade, I'm almost certain that there's no way that he would be thinking about black people in the way that he was when he took my mother's life, right?" If we had just been friends as kids ... One of the reasons why I started writing children's books is, because first of all, it's hard for me to tell my story to younger kids. I feel like taking away their innocence. I don't want to do that, especially they think their worlds are sunshine and rainbows.
Chris S:
I'm not here to tell them that it's not, but ultimately, I'm thinking, man, after they read the story that's going to bring people together, wouldn't it be cool if there's a kid that says, "You know what? Now I want Jose to have lunch with me, right?" Now I want Kwan, meet Kwan, come over here and share my fruit snacks with me." You know what I'm saying? That's just my hope for the world, especially for our country that I live in the States. But man, I don't think things would be the same if I would have met my mother's killer as a kid.
Gary S:
This is a good time. Normally, I say this is the, "Did you hear that? The captain turned on the fasten seatbelt sign," but because I have a former Cubs prospect here in our interview here, Warwick, I'm going to say the count's three and two, bottom of the ninth, bases are loaded, two outs. So the game is on the line. It's going to come to an end here pretty soon, but before those last pitches are thrown, let's go on a little bit more. Chris, I would be remiss if I did not give you this opportunity to let listeners know how they can find out more about you and the services you offer and the speaking that you do. So how can they find out more about Chris Singleton?
Chris S:
Yeah, so I do keynote talks for companies all across the country and the way that people book me is just through my website, chrissingleton.com. I have this mission of reaching 50,000 students over the next eight months really. And so people can bring me in through social medias. All my social medias are verified. If you just look up Chris Singleton or CSingleton_2, you'll find me there. But yeah, my mission in this world, it's a crazy one, but it's not and that's just to end racism. And so if you think you'd benefit from a message that's going to bring people together, I'd love for people to get in touch with me by going to my website, chrissingleton.com.
Warwick F:
Well, Chris, thank you so much. You have such a powerful message, and, boy, that is an incredible vision, ending racism. It's easy to give up hope. The bigger the goal, the more it can seem so far, but your focus on reaching 50,000 kids and your children's books, that's so right on because is it hard to change somebody who's 50, 60, 70 years old and their opinions? Yeah, frankly, it is. But somebody who's five or 15, you've got a shot. If what you said is so profound, if you could meet a second grade Dylann Roof, maybe history could have been different. So just helping people who look different and I'd say even beyond, believe different, see each other as humans and friends, whether it's through sport or the arts, that's a tremendous vision.
Warwick F:
And to me that is possible, if we did a little less screaming at each, a little less trying to convince the other person that we're right or, "I don't like your music," or, "I don't like what you wear," or whatever it is, how about trying to get to know them? So I love that vision that you have and I just think it's ... I don't know. Just in summary, we live in a world where it doesn't feel like there's a lot of hope. What message of hope would you give for what is a very broken divided world where there's often not a whole lot of justice or equity? What's a message of hope you would give folks?
Chris S:
I think mainly, we talk about life not being fair and we know that, but ultimately, I realized that it's not about what happens to us. It's all about response to it. I'm responding with the hate that had happened to me and my family by trying to spread love. If you experience something like that, we can't control those things, but we can only control how we respond to them. And every single day, I'm trying to go out and respond by loving people like you, Warwick, like you, Gary, and all of our listeners today. And hopefully, you guys will respond to your adversity, overcoming it and bringing people together just as well.
Gary S:
Now, I've been in the communications business long enough to know when the last word on the subject has been spoken. I've also been a baseball fan long enough to know that that was a walk-off Grand Slam right there, what Chris just said. So, thank you, Chris, for being with us. Thank you, listener for spending time with us on this episode of Beyond the Crucible. Sometimes I do some takeaways from the episode and I'm going to do one here, but it's going to be in the form of an assignment, if you will, some homework, if you will. And that is to live out what Chris has described, what he does in his speeches.
Gary S:
Now, that doesn't mean run up to someone you've never met before on the street and hug them and tell them you love them because that may be misinterpreted. But in your workplace, in your church, in your social settings, in your sphere of influence, you see people, those people who know of you who you know of that maybe you haven't spent a lot of time talking to, maybe you've just had small amounts of words. Find that person who you have enough of a connection to, but you haven't really talked to. Go up to that person. And if it's appropriate, give them a hug and tell them that you love them and see what happens. See if what happens is what Chris has described happens at his speeches all across the country.
Gary S:
That could be the start of not only a friendship for you, but a start of beginning to bring the healing and the hope that we've talked about on this episode of the show. So until the next time we are together listener, thank you for spending this time with us and remember the truth that we try to bring across on Beyond the Crucible every week and that is this, your crucible experiences are indeed painful. We know that. Chris' experience was extraordinarily painful, but as he has beautifully recounted here, it wasn't the end of his story. In many ways, it was the beginning of his story and certainly the beginning of a new chapter in his story and it can be the same way for you. Your crucible experience, if you learn the lessons that are there and you apply them to your life as you move forward, what comes next can be the best chapter of your story because where it leads you is where it has led Warwick, where it has led Chris and that is to a life of significance.
It’s taken Warwick Fairfax more than 30 years to write his book, CRUCIBLE LEADERSHIP: EMBRACE YOUR TRIALS TO LEAD A LIFE OF SIGNIFICANCE, and have it published. Why such a long time? He explains this week in conversation with cohost Gary Schneeberger that losing control of his family’s 150-year-old media dynasty in a takeover bid that ultimately failed at a cost of $2.25 billion was too painful for too long to relive on paper – or a computer’s hard drive. But his perspective began to shift after he gave a speech at church about the lessons his trial taught him – and those who heard it told him for months afterward how much hope his story of moving beyond his crucible gave them. He explores circumstances and emotions he’s never discussed publicly before as he walks listeners through the process that led to the book now being available on brick-and-mortar and virtual bookshelves all across the globe.
Highlights
Why Warwick never wanted to write a book about his crucible (2:19)
He never considered defending himself (8:18)
The turning point that led to him being open to writing a book (14:20)
Finding the seeds of the book in a talk to his church (15:31)
How reading through the Bible in 90 days led him even closer to writing the book (18:07)
Lessons from Warwick’s book journey that can help others moving beyond crucibles (19:59)
Other inspirations along the way for Warwick (23:04)
The importance of trusting the process (31:49)
An excerpt from the audiobook version of CRUCIBLE LEADERSHIP (35:54)
The publishing journey begins in Australia … (41:55)
… and moves to America, where the vision for the book grows (44:41)
They the U.S. is ultimately a better market than Australia (48:09)
How it feels for Warwick to be a published author (52:25)
A special message for Warwick from his wife, Gale (55:29)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership. I began thinking in the back of my mind, "Huh, if my story can somehow help people, I wonder what that would be. Is it a book?" And I began my thinking from there's no way at all, ever in this millennium or beyond will I ever write a book, period, with a couple of million explanation points, there's no way. It started shifting slowly, but like moving a aircraft carrier and I begin thinking, "Hmm."
Gary S:
The out of that unexpected thought, that hmm, was born the book released today, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance. Hi, I'm Gary Schneeberger, co-host of the show. Depending on when you start the clock, it has been more than a 30-year journey or a little less than half that for Warwick to write his book and have it published. Why such a long time? That's what we talk about in detail on this week's show. Warwick explains why in the immediate aftermath of his crucible, which was losing control of his family's 150-year-old media dynasty in a takeover bid that ultimately failed at a cost of $2.25 billion that it was just too painful to relive on paper or on a computer's hard drive. But his perspective began to shift after he gave a speech at church about the lessons his trial taught him, and those who heard it told him for months afterward how much hope his story of moving beyond his crucible gave them.
Gary S:
The rest might not yet be history, but it is now bound between two covers and available to all who want to live and lead with significance. So let's discover how that happened. So we're going to go through three pieces, three bits, three areas from how Warwick got from step one, I don't want to write a book after his crucible. Step two, I'm calling it, I may not want to write a book, but I'm being called to write a book. Stay tuned, you'll hear why. And then part three, How do I get people to read it? Now that it's written? That's kind of the dance that we're going to go through here.
Gary S:
So, Warwick, when you say you didn't want to write a book, when I first heard you say that was a bit shocking, because there is no shortage of books on the takeover of your family's media company that was your crucible when it fell through. There's a book, not to bring up old wounds, but there's a book called The Fall of House of Fairfax, there's a book called Fairfax: The Rise and Fall, there's a book called Stop The Press: How Greed, Incompetence (and The Internet) Wrecked Fairfax, there are other books out there. And I think where I want to start here is, your voice is in none of those books. Was there never a time where you felt like, because the impulse for a lot of people, it's not just a desire, it's like a gut reaction an impulse, "I want my side of the story out there." That's not your story. That's not what you wanted. You really didn't think, "I need to get my side of the story out there," after the takeover failed, did you?
Warwick F:
No. It might be puzzling for some, but just to go back a bit. I mean, what I went through was so painful as most listeners hopefully know, losing 150-year-old family media business. I'm a person of faith started by a strong person of faith losing a $2.25 billion takeover having a company with TV, radio and newspapers, 4,000 plus employees, 700 million in revenue, fall out of family hands, going to bankruptcy, cause ill feelings, understandably, with some other members of my family, moved to America where I've been for more than 30 years because my wife's American. The whole thing was just so painful, I just wanted to forget. I just didn't want to think about what had happened. I didn't know if it was to move on or was there somehow just forget, even going to Australia back in the nineties was painful, because I would be thrust in front of memories and the house I grew up in, a large house in Sydney on the water and just family members and mostly were gracious, but it was just so painful.
Warwick F:
And the other beat of the story is it's hard to understand maybe, but I'm not wired, maybe it's wiring or values to defend myself. I've never been one to say, "Oh, I was right," because I brought a lot of it on myself. I didn't have a desire to explain this, let posterity to decide for itself what my part it in and maybe it's my faith. Ultimately, from my faith perspective God judges all of us and we're accountable there, but just this whole kind of I was right or they were wrong or just trying to defend yourself, I've just never been one to try to defend myself. It's just not in my DNA, I just think if you are a big man, a big woman, so to speak, you don't get go when they're all defensive and just defend yourself, I don't know, for whatever reason. And I also didn't like the limelight, I just never had a feeling that I wanted to defend myself and put my side of the story out there. A, I'm not like that and, B, I just wanted to forget. I did not want to relive it.
Gary S:
It's interesting because you say a lot on this show. When you have a crucible you have to deal with it. Don't stick your head in the sand, don't not get out of bed. And I want to make it clear to listeners that that's not what you're talking about, you're not saying that's what you did. You're saying that the action that you took was, at least on the subject of a book, inaction, which is a pretty powerful action given what was being tossed at you. So, I just want to make it clear so people don't hear you say, "I didn't want to deal with it." That doesn't mean you didn't want to deal with your crucible, you did. You grew your family, you raised your family, you and your wife, Gale, did all of those things, but you specifically in a box sort of set aside this idea that, "I need to have my side of the story told because it's just not that important to me."
Warwick F:
Yeah. I mean, so in the nineties... Yeah, I mean, I tried and applied to a bunch of jobs, but it's hard for a kind of ex-media mogul to get a job. Nobody believed I'd be humble enough to get just some regular job. And yeah, I mean, I tried to move on as best I could. It was difficult, I've got to say, but eventually, kind of the mid-nineties I worked in a local aviation services company and business financial analysis. So, I was trying to move on in that sense, but the idea of reliving memories and writing my side of the story and let me explain myself I just feel that's lame and, it's going to sound arrogant, almost beneath my myself.
Warwick F:
It's like a lot of what I did I brought on myself. It's not quite as simple as it's all my fault. There was rifts in the family going back decades, well, almost generations. But I don't want to write some tell-all book and just start causing more harm, more friction in the family by just explaining my side and, "Hey, look what other family members did throwing my dad out as chairman in 1976." Whatever it is, I wanted to move on with my life and I did not want to write a tell-all book explaining my side. And it was so painful that I didn't want to relive it.
Warwick F:
So for multiple reasons, if anybody asked, "Hey, are you thinking of writing a book?" It's like, "No, it was painful." I have no desire to write some tell-all oh, woe is me. Those books are boring and lame, and I just wanted to move on with my life. I didn't want to go back and relive past agony for some reason. It just seemed to be no point. What's the value in that? Of whining and complaining and whinging, as we say, in Australia, which is whining squared. No whinging. So I wanted to move on, accept my lumps and let posterity or God or whoever make the judgment and I just have to accept that for better or worse. That was kind of my attitude, so to speak.
Gary S:
Yeah. And it's important to say, and I'll do this as your public relations guy. When you say it was beneath you to respond in a book, what you mean isn't what most people would think is , "It's beneath me." I don't think you mean that, what you mean is it's antithetical to what your character is. It's antithetical to who you are. It's not how you're wired, is to defend yourself. That's fair?
Warwick F:
Exactly. It's against my values, which is just to me defending myself and saying, "Oh, look what I did." I mean, most of it was my fault, so it's not the easiest thing to defend. But it's not just a case of, "Oh, that's what God would want us to do, never defend ourselves." It depends on the situation, but my wiring is not to defend myself, I'll do my best and let people make their own judgments. I'm not even saying it's the morally correct, necessarily, it's just how I'm wired for whatever reason.
Gary S:
Right. Right. I have no idea how you're going to answer this question, so this is the fun part. I said at the top that there's some things that we're going to talk about that we haven't traversed before, and this is one of those areas. You talk so often Warwick about feeling when the takeover failed after it had succeeded, when it ultimately failed, and you felt like you'd let your ancestors down, your family down. I wonder, was there a part of not wanting to write a book in addition to what you just talked about about not wanting to defend yourself, not wanting to go crawl inside that pain again for no good purpose? Was there a part of it even a slice of it that was you didn't want to put your family through that again either? You just wanted to move on the entire sort of Fairfax family, from your perspective, you didn't want to get that back out in the news again if you could avoid doing that.
Warwick F:
Yeah, I think that's fair. I didn't want to put my family through it all in some big public spat and what have you. And yeah, as you mentioned, I felt like I let my family down, parents, relatives, caused friction within the family. I felt like I let God down in some naive view, founded by a person of faith, the company, John Fairfax. I thought maybe God had a plan to resurrect the company image of the founder. I'm a person of faith, so that sense of letting God down was crushing.
Warwick F:
And I was raised Anglican, but maybe from a Catholic theological point of view where you talk purgatory, maybe I subconsciously felt I deserved to be in purgatory. I deserve to be blamed for all of this, so why defend myself? Whatever was thrown my way maybe I felt like I deserved it, and so I deserved to be there while incoming arrows came my way. Maybe there was some fatalistic, "I deserve this pain, so don't defend yourself." I haven't thought about it quite that way, but maybe there was this weird purgatory view of life in those days. I deserve whatever I was going to get kind of mentality.
Gary S:
Fascinating. Yeah. And again, to me, that's extraordinarily fascinating because we've been working together for more than two years and I've never heard you sort of talk about it in that way. So, I hope listener what you're hearing from this is some aspects of this story that just haven't really been unearthed before, haven't been talked about before, because Warwick has not. Until this book, I'll say it again, Crucible Leadership, Embrace Your Trials to Lead a Life of Significance out today if you're listening to this podcast on the day it is released on October 19th, you really haven't spoken about a lot of the things that are in this book until this book. So what you just said makes perfect sense. All right, it seems like we may have gotten past the first negative section, right? The "I don't want to write this book." Is there anything else in the "I don't want to write this book" section that you feel you need to say before we move on to how we started down the on-ramp to the road that led to the publication of the book?
Warwick F:
Not really. It was all so painful, I deserved it and I wanted to try and forget anything to do with Fairfax Media and my past life, and move on. I guess in a couple bullets or so, that's what I was feeling.
Gary S:
Well, and we could have saved like 15 minutes of the show by just doing that. But I think it was far more interesting to get the more robust discussion of what was going on. So, we'll move on to section two of this, the turning point, the pivot point, the inflection point. And this is where the book where your mind changes a little bit. I've headlined this in my notes because I kind of know what you're going to say, but section two is, "I may not want to write a book, but I think I'm being called to write a book." Tell us what are the first breadcrumbs of that? How does that come up? When does it happen in the process in terms of after the takeover? And what brings it to life?
Warwick F:
Yeah, I mean, probably the key event was when I gave a talk in church in 2008, which I'll mention here in just a second. But there was a few breadcrumbs before then, in which I mentioned I got a job in an aviation services company doing analytical kind of things. I then from there round about 2003 felt like I wasn't using all the gifts I had and I was playing small. Not that it was beneath me, but I felt like I had some gifts I wasn't using. So, assessment I did with my career coach seemed to line up with executive coaching. I got certified as an International Coach Federation executive coach. I began to see, I had a leadership perspective and the questions I was asking. So my self-esteem began growing a little bit. And then right around 2007, about a year before that talk in church, I became an elder at my church. It's a non-denominational evangelical church in Annapolis, Bay Area Community Church, around about, these days, about 2000 odd. And then I got on the board of my kids' school, Annapolis Area Christian School, a Christian school.
Warwick F:
So all of those I began to see that I had a leadership voice and I could actually contribute to things in life and society in a meaningful way. So my self-esteem, drop by drop, brick by bricks, began to come back.And really, a turning point, a pivot point, if you will, one of the biggest ones occurred, as I mentioned, in 2008, when the pastor of our church, Greg St. Cyr, he was giving a message on the life of David who was being persecuted by Saul because he was a good man and Saul felt jealous. So he was hiding in a cave feeling sorry for himself. And so, the pastor asked me to give a message on a righteous man falsely persecuted. I said, "Well, it's not me, I brought a lot of trouble on myself." And so, I gave like a 10-minute talk. And weeks and months afterwards people said, "What you said really helped me." And I'm thinking, as I often say, there weren't any ex-media moguls in the congregation that I know of.
Warwick F:
It's one thing if you're talking about cancer, abuse, loss of a loved one, sadly way too many people go through that, but how can you identify with losing a $2 billion company? I hadn't looked at it in a while, but as I reread kind of the speech I gave what's eerie is that there's so much in there that I talk about today, yesterday, the last few weeks, last few months. It's what the book is all about. I hadn't decided write a book at this point, but the whole thing about the book, the world looks at, and I'm reading from the speech I gave in 2008, "the world looks at all this as a terrible loss. To me, personally, it represented freedom from bondage, the freedom of expectations. I can now be free to be myself, to be exactly who God wants me to be." And I said, "God has provided for me financially, not to the degree I had before, but more than enough of me and my family. I'm truly blessed. God is faithful."
Warwick F:
So, it's like I'm talking about this stuff, and I talk about this today. But kind of the next kind of beat in the story is, I began thinking in the back of my mind, "Huh, if my story can somehow help people, I wonder what that would be. Is it a book?" And I began my thinking from there's no way, at all, ever in this millennium or beyond will I ever write a book, period, with a couple of million exclamation points, there's no way. It started shifting slowly, but like moving a aircraft carrier. And I began thinking, "Hmm." And this was around about April 2008. Within a few weeks, again, a person of faith, elder at my church, et cetera, obviously I read through much of the Bible. They had these 90-day Bibles and ways of doing it. So I decided I was going to read through the whole Bible in 90 days, figured out a plan with some advice. Each day I would read a chapter in part of the Old Testament, part of the New Testament, a couple Psalms, Proverbs. And I began on May 28th, 2008 and finished August, 13.
Warwick F:
And I would write typewritten notes. I mean, it's kind of bananas, but it's over a hundred pages of typewritten notes, like Microsoft Word notes. That's not mean to say everybody should do it this way. I'm not saying that's at all necessary, but I just felt there was something about that speech that's like I just felt like I need to get in touch with, from my perspective, God and His wisdom, because I felt there was something there, given the congregation's reaction.
Warwick F:
And it was somewhere along the lines of the middle of that as I'm getting in touch with my most innermost truth, the depths of my soul, the depths of everything I believe, and the depths of everything that I am, I felt like God telling me, "You need to write a book, and it needs to be a lessons-learned book." But the combination of that speech in church and doing the intense Bible reading and journaling, I just knew it was from the Lord, and I knew I needed to do it. And obviously, it was going to be painful, but the call was clear. And so, the long journey began in 2008 because of that.
Gary S:
Let's rewind a little bit for the listener who may be going through his or her own crucible. And as we say all the time, you've probably not lost $2.25 billion, but it's a crucible and it hurts and it's knocked the wind out of your sails, and it's changed the trajectory of your life. In your story, are the breadcrumbs for bouncing back from any crucible? You say it all the time, Warwick, and it's been interesting for me. This is our 88th episode. Early on, you weren't saying this, but as we talked to more people on this show, you began to say this. And you say it often, and that is, it starts with one small step, right? The journey back to moving, as the title of the show is Beyond your Crucible, is one small step. For you, that one small step was saying yes to your pastor asking you to give a sermon illustration, right?
Warwick F:
Exactly. And that was not an easy step, because talk about my story it brought, I don't know if it was 2000 people then, maybe it was 1500, who knows what the numbers were? But a lot of people. I was like, "I don't want to do that," but I just felt like the Lord saying, "Trust me, you got to do this." And I'm not somebody that's comfortable speaking in front of people. I'm reserved, shy by nature in some sense. It's the last thing I wanted to do, but I felt like if this can help people, if this can help one person, I need to do this. It's not about how I feel or how I feel comfortable. If this can help somebody, then I got to do it. But yeah, that was a step of faith, a step of obedience from my perspective. And it was not a small step to get up in church and talk about what I went through, It was no small step at all.
Gary S:
I forget exactly who it was when we did the series on resilience. I think it might have been Lucy Westlake who said this. We asked her to define resilience, and I think she said, "Say yes." Right?
Warwick F:
Yes. Exactly.
Gary S:
The idea of resilience is to say yes. And that's what you did. As difficult as it might be, you said yes to something that was a challenge. You can't say yes to something if your head's in the ground. You can't say yes to something if you're in bed sleeping it off, sleeping through it. To your point, that to move beyond your crucible you have to get up, do something, keep moving forward. That, yes, even that difficult, that scary yes, right? Eleanor Roosevelt said, "Do something every day that scares you." You had to do something that scared you, and that was the turning point that led us to where we are today.
Warwick F:
Yeah. I mean, if it's in service of others then it's worth doing. And so as I look back, those are the two key moments. To talk in church and reading through the Bible in 90 days was incredible. But as I look back, look, I'm a person of faith, so I believe God orchestrates things. There are a couple other things that led me to think, "I can do this, and this could work." I had a friend, Margie Warrell, who's Australian, who I met at some coaching conference in Washington, DC, somewhere around 2006. And she's somebody with a lot of courage and confidence. And she weaved her story into a book and originally self-published, and then she sold enough that she was able to get it published. And I thought, "Boy, that's pretty impressive." I mean, she has a lot of get up and got a lot of courage. And another pivot point is, I was at a leadership conference in California, I think it was in Palm Desert, I believe -
Gary S:
I used to live near there. I might have been there at the same time, who knows?
Warwick F:
Yeah. Well, you never know. I think it was probably like a Marriott, one of these massive places with pools and the whole setup. And this was one of the top leadership conferences you can go to. You had people like Patrick Lencioni and Jim Collins, and certainly people of that caliber. Well a guy got up by the name of Michael Abrashoff, who is a former captain in the U.S. Navy. And he wrote a book called It's Your Ship. And he wasn't Mr. professional speaker, but he was weaving lessons from his time in the Navy on that ship into a lessons-learned format. Every chapter was a different theme. And each chapter talked about an aspect of being on that ship. And I thought, "Boy, that is interesting, that lessons-learned, weaving your story in a thematic way around different aspects of leadership." Again, at the time, I wasn't thinking, "Let me write a book," but those were foundations that were set. So once I'd done the 2008 talk in church and I'd done the extensive Bible reading, I just began to think, "This could work."
Warwick F:
And the other thing that really hit home is, he in a sense was up against some of the most prolific writers and leadership great speakers. He was just a normal guy. He wasn't Mr. professional speaker, but yet people were transfixed. And we're talking about vice presidents, senior business leaders in the audience, because he was sharing a story, and he was sharing themes of leadership and parables and allegory. And probably the highlight for me is when somebody asked him, "So, what's something that maybe you felt like he could have done better?" And I don't know that he was anticipating it. He said, "When you're in the Navy sometimes you're really competitive. It's kind about winning."
Warwick F:
He was in the Pacific Fleet making your ship the best ship in the Pacific Fleet. And I was so focused on, quote-unquote, winning, that I could have done a better job of sharing what I'd learned on my ship with my fellow captains in the Pacific Fleet, because we're all part of the U.S. Navy, right? We're all meant to Navy, country first, not that he didn't put his country first, but rather he was so focused on, quote-unquote, winning. I thought that was remarkably vulnerable and valuable piece of advice that he gave. Again, the value of vulnerability for a purpose. So there were all these seeds that were sown, even though I didn't realize it at the time, so that you add them all up to the talk in church and the extensive Bible reading. It all added up to, "I know what I want to write. I want to write a book about my story, but through themes of leadership." And that's when the beginnings of the outline was formed.
Gary S:
Yeah. What I love about that story about the guy at the leadership conference who told stories of other leaders is that is what you did you do in Crucible Leadership. What's great about that is it aligns perfectly. Again, we'll talk about your personality, your character, who you are. I could right now as a test text 10 people who know you and ask, "Could you imagine Warwick ever writing a full-on memoir. From page one to page 290 it's all about just Warwick." And every one of them would say no.
Gary S:
In fact, I'm going to ask Jack, our producer, who's hiding in the background to just send me a message on Zoom, Jack, and asking me if you could ever imagine Warwick writing just a memoir, it's all about Warwick. I don't think anybody who knows as you thinks that would happen. So you found a way to tell your story, but to weave it together with other things that is more than just, "Here's what I went through." It's, "I understand what you've gone through and you can learn from what I went through how to get beyond what you've been through." And you can also learn from other leaders throughout history. That's a perfect construction for the book
Warwick F:
Absolutely. I mean, so as I was writing this book, I wasn't talking about what I went through to justify myself, it was largely... I don't diss or talk badly of other people. It's really more about, I'm talking about my own mistakes and I'm reasonably harsh about that, but it was all because, "Here's what I did, don't do what I did, but instead do some of the things that other members of my family before me and other great inspirational faith, historical leaders did." It was all in service of the reader. It was in service of leaders at all levels. As we like to say from the boardroom, from the corporate suite to community leaders who may just want to reclaim their neighborhood, their neighborhood park for kids. It was all in service of others. I was writing about some of the most painful things I went through, not to justify myself so that people would think, "Oh, look how bad he is," or whatever, more self-flagellation. That wasn't the motive at that point, it was all about in service of others. If it can help other leaders at all levels. That was the driving mission behind the book.
Gary S:
And the phrase that you were searching for a few minutes ago, a minute or so ago, is from the board room to the living room, which I have been trying to get us. I have been trying to get us to say about Crucible Leadership since the outset, and this is the first time. So on this celebration day, when Crucible Leadership: Embrace Your Trials to Lead a Life of Significance comes out, we hear it will help you become a better leader from the boardroom to the living room. There you go.
Warwick F:
Indeed. Indeed.
Gary S:
Thank you for saying that. I feel good that's out now. That alleviates my crucible, but I have this great line, and I want it to be used, and now it's used, so I feel better. The process of writing, you mentioned it was painful, that's what kept you away from it for a while. I actually know, but people would assume the writing process was had its own pain with it.
Warwick F:
It did. I mean, I began in 2008, it took at least five years to write the first draft. In part, life does get in the way, but think about writing about some of the most painful stupidest, or just painful experience you've ever gone through. I couldn't do much more than a couple hours a day and I had to take a break. I mean, this is so painful, reliving my worst mistakes or just the worst experiences I had, but I kept going in service of others. I didn't have some detail plan. I mean, I had a chapter outline of maybe 10, 12 big themes, and I knew I wanted to do it in lessons learned. I wanted the theme of authenticity, an earlier draft I was thinking authentic leadership. Somebody else has that title which had different, more scholarly work.
Warwick F:
But as I began writing that first chapter, the themes began to coalesce the three strands. I realized my story would be the keel of the boat, but then I wanted to talk about my father and the lessons in leadership I learned from him about my great, great grandfather, John Fairfax, and the lessons I learned from him. I love history, so I wanted to weave in lessons from historical leaders, as well as lessons from inspirational and biblical leaders. So that was all formed by the time I was in the middle of the first chapter. And so what I would do is, I would sort of write a chapter at a time. So if I got to a chapter and I thought, "Gosh, I want to weave in a story about Washington," I would stop and say, "Let me find a good book on George Washington." I'll read it, make notes on it, and then figure out how can I write about it in two or three pages? And so, obviously, I had to pause a bit to read the book and write the notes before I finished the chapter.
Warwick F:
And so, I would just go chapter by chapter until it got done, until that first draft got done. And it did take probably around five years. It's just a long process of very painful... Yes, life gets in the way, but every time I stopped and read a book takes a while to read a good book and write notes on it from page one to page 500, or whatever it is. It was a long process, but I trusted the process.
Warwick F:
I mean, it's going to sound weird, I prayed every day, it's not about me. I had this mantra, if you will, that I would pray to God and I would say, "Let my words be your words, let your words be my words." I just wanted to make sure that I was writing what I felt called to write from my inner soul. And I just started and I just kept going, and eventually, that first draft got done, but that was the end of step one, just finishing that first draft. It was a long, long journey, just even after that first draft. It wasn't like, "Hallelujah!, Let's go get it published." It wasn't remotely that simple.
Gary S:
That puts us at kind of the point that we're going to shift a little bit into the next chapter of the journey in a bit. A couple things we want to do before that. One thing I want to do is, one of the things you just said... I mean, we're talking here about the journey for you in writing your book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance, which is out today if you're listening to this episode, when it drops, October, 19th. A lot of the words that you said, if you took writing book out and put in another crucible, finding a job, or learning to go on after the loss of a loved one, or a divorce, or something painful, or a business failure of your own that's less than $2.25 billion. Whatever your crucible may be, that idea of you said it was a long process, but you trusted the process. That really is a bumper sticker for how you move beyond your crucible, right? Follow a process and trust it.
Warwick F:
Yeah. I mean, whether you believe it's God or your true inner self, your inner soul. I think most people are spiritual. You know when it's, to your very core, the depth of what you believe is true and what you believe is right. Trust that and trust yourself, and trust the process. I mean, I just went step by step, page by page, book by book that I was researching, and trust that, that it will work out and just keep moving forward. One more step, one more step, and eventually, five years later the book got written. Well, it would've been easier after six months saying, "Oh, my gosh, maybe I'm only on chapter one." I can't remember after six months or so. I can't imagine it was more than two. It's like, "My gosh, this could take decades." I mean, I could have said, "Forget it." But I didn't because I felt like this is too important. This is in service of other people.
Warwick F:
I didn't use the word a life of significance, but if I had it's like this is about helping other people live their lives of significance, bouncing back from their crucibles. It wasn't fully formed, but that's what kept me going. One more step, one more step, because this is too important. We're just going to keep going, trust the process, and trust that call that I felt. And that, to your point, yes, I think everybody that's been through a crucible has that potential. And the key is that vision that anybody has, if it's in service of others, some higher calling that links to your deepest held values, that will fuel the perseverance, the resilience, as we say, to keep moving forward. But that's the key, that inner call, that sense of in service of others, that's the key to getting something that may seem impossible done.
Gary S:
That is a good place for me to say this, if you've listened to this show in the past, listener, that one of the things I say in pretty much every episode is the captains turned on the fasten seatbelt signs and we're getting to the point where we got to land the plane soon that's my way of saying it's getting close to time to wrap up. I'm not saying that now, I'm bringing in the plane metaphor to say this, this would be a good time for some inflight entertainment as it were, because you've done an audio book, Warwick, in addition to the actual written book, Crucible Leadership, you've done an audio book of you reading it yourself.
Gary S:
And we have an excerpt that we want to play here because it continues the thought of the section we were just talking about, you feeling called by God to write your book, staying on that path, continuing to do it. It was hard, but you pushed through. And this excerpt gives a nice flavor for the audio book version of Beyond the Crucible. So, I'm going to say, let's roll tape, as they say, or as they used to say.
Warwick F:
It has taken years to get to the point where I am now. It has been a voyage of discovery to find out who I am and to live in light of it. It has taken years to throw off the weight of others' expectations and to only live in light of who God made me to be, to cast a vision all my own and make that vision a reality. Growing up, one of my dearest wishes was that I would never become world-weary. Somehow, through all the trials leading up to the takeover of the family media company, and all the trials since then, I have not become cynical or lost hope. I have been a bit battered and bruised, but I have persevered. How has this been possible with all that has happened? It's only been through God's strength.
Warwick F:
There are some great scriptures on perseverance that have encouraged me along the way. These are two of my favorites, "Consider it pure joy my brothers and sisters, whenever you face trials of many kinds, because you know that the testing of your faith develops perseverance. Let perseverance finish its work so that you may be mature and complete, not lacking anything." James 1:2-4, "Blessed is the one who perseveres under trial, because having stood the test, that person will receive the crown of life that the Lord has promised to those who love Him." James 1:12. These scriptures talk of how trials test our faith and give us the opportunity to persevere, which helps us become more mature. There is a refining fire, the crucible, that trials offer. I may not consider it pure joy when I consider all the trials I've been through, but I absolutely believe that God has a plan for my life, and I try to allow the trials I've been through, make me a better person and try in my own way to help others.
Warwick F:
This thought that God did not mean me to be in charge of the family media company, but has another purpose for my life has been a source of immense comfort. The belief that God does not make mistakes has been a huge and helpful thought for me. Without my faith, and the thought that God is in control, there is no way I would've persevered through the trials I've been through. So long as I put my faith in God and realize that my significance is not in what I can do for God, but in what He did for me by sending His son to die on the cross for my sins, I can put the things that the past behind me and persevere, and move on to live the rest of my story as God intended.
Gary S:
So what is it like, Warwick, to read your own book as an audio book? I mean, what kind of experience was that?
Warwick F:
Well, it wasn't easy. I was with the good folks, with Jack and Whitney and the team at Content Capital in Austin, Texas. And they have a tremendous team and do a great job. But yeah, it took most of a week, four or five days to do, but it was kind of strange to just read this book out loud. Yeah, it's a whole other, I don't know, it's a whole other experience as you go through. It was actually kind of enjoyable in some ways. It's not easy, but if this can help other people it's worth doing. Some people like audio books, you hear my voice and it's reliving all these moments. It was not an easy experience, but it was is definitely a worthwhile experience, there's no question.
Gary S:
Before we move on to section three, which is I've titled this, how do I get people to read it now that it's written? Before we leave the reading of it, I need to say, I said in that segment that if I asked 10 people who knew you well, "Can you ever imagine Warwick would write a book that would be just about himself given his character that's says that's not who he is? And I said, I would ask our producer, Jack, who's in the background as we're doing this. Jack has indeed confirmed that, no, he cannot imagine you doing that. That's not in your character to do so. So, all right, let's move on to the third part. So we've gotten over, I don't want to write the book. We've gotten the book written feeling that God had called you to do it and empowered you to do it. Now, you've got a manuscript in your hand, how do you get people to read it? A book isn't a book after all until it's published. How did that publishing journey start for you?
Warwick F:
Well, it was a long journey. So, I had this notion in my mind. So we're talking around about 2013 or so, about five years after I started writing it, that I would pursue a publish in Australia first strategy, because my notion was very few people have heard of my story in the U.S., but in Australia it was one of the biggest corporate takeovers in Australian business history. Fairfax Media was this iconic brand, if you will, and there could be some interest. So I went down to Australia and followed up subsequently, and I was able to chat to literary agents, to publishers. And they were definitely intrigued, because sometimes if you're not a published author just talking to a publisher is not easy, but given the level that this company was at and the magnitude of the story they were kind enough to give me a hearing.
Warwick F:
And so, some was like, "This is intriguing, but we want a tell-all book." And even then it's a lot of years after the company went under in 1990, even if it had been a total tell-all would've got published, who knows? But some they want memoirs that are like that. Just throw the dirt around. Just tell us your perspective. They might have even have said, Charitably your truth, right? Just go for it. And I would rather the book not be published than do that. It was like a never ever will I do that no matter what. I would rather the book never see the light of day than do that, it just against everything I believe in. And then others would ask me, "So, what genre is it? If you had a bookshelf in a bookstore," which not as many of those, "but in concept, where would it go?" And I said, "Well, it's part memoir, it's part leadership, part self-help, part faith, maybe part inspirational." That's the wrong answer to say to a publisher.
Warwick F:
"What bookshelf is that on?" And I could say, "I don't care. It could be on five or six different ones." Totally wrong answer. They want to know a shelf. So that wasn't helpful. And I didn't want this to be pigeonholed as a faith-based book or a pure leadership book or pure memoir, because my goal was more thematic. Yes, it's a leadership book at its heart, but I wanted to tell stories of inspirational, historical, faith leaders, my own story, my dad's, John Fairfax's, my great, great grandfather. It was clear in my mind what I wanted the book to be. The vision of the book was crystal clear and I didn't want to compromise the vision. So another lesson, when you believe in your vision, persevere. Compromise can be a good word, compromising your vision when you feel it's a calling, not a good idea.
Warwick F:
One publisher, a business publisher in Australia offered me some very good advice. Well, a couple different publishers. One said, "Well, Warwick, I know your story isn't as well known in America, but I would pursue an American publisher first, because they're going to have a blank slate attitude. They're not going to have all these preconceptions about what your story should be." A lot of people's minds are made up or they just have certain preconception of what happened and how the story should be played. So one publisher said, "You should pursue a U.S. publisher. Another one said, "Warwick, in the business space, in the business leadership space, you need a brand. You need a following of dedicated followers that when your book comes out will want to read it." Well, I have a Harvard MBA. I get the concept of branding, gosh, that made sense. I was pretty set on Australia first publishing, but at that point it's like, "Okay, I get it. I probably need to be open to other things."
Warwick F:
And so through a friend of a friend by some miracle, I don't think it's a miracle or an accident at all, some divine help, I got connected with Cheryl Farr who runs a branding and marketing organization called SIGNAL in Denver. And so, I gave her the manuscript. And as we went through it, she and her team very insightfully said... And it wasn't called Crucible Leadership back then, I don't know if it was Lessons Learned in Leadership or whatever the working title was. But Cheryl and the team said, "The story, isn't the takeover. The real story is how you bounce back and how you can help people bounce back from adversity." And we came up with this phrase, "lead a life of significance," and said that's collectively that's what it's about. And so then that whole branding thing, we said, "Well, we need to write a blog, and we need to get the message out there." Cheryl had known you, Gary, and your firm ROAR for a number of years. You said, "Well, I think it might be time to get the word out about it."
Warwick F:
And so, we started us talking and you said, "Warwick, I think there could be a podcast here." And so you had a buddy Steve Reiter, and Right Turn Media definitely helped us along the way with the podcast. And so, you've done a lot of work in radio and that kind of thing with Focus On The Family and Hollywood, and obviously, many years in journalism. So, the whole vision began to grow beyond just a book. It began to grow into social media and blog, podcast. And then, in more recent past, well, we need to get the message out through events and speaking. And so, I brought on board Kerry Childers at Kerry Childers Consulting, who's helped us with that. And then as we began to think audiobook and progressing our podcast still further. We've got in touch with folks Casey Helmick at Content Capital and Jack, and Whitney. So, the vision just progressed to where we are today. I mean, each step of the road and all these folks that I've mentioned have been extremely helpful.
Gary S:
And what ended up happening is that the book, Crucible Leadership, birthed the organization, Crucible Leadership, or vice versa, or they were both birthed kind of at the same time. There's a symbiosis there, I think, that's interesting. One of the things I love about what you were just about people telling you in Australia, that the U.S. was probably a better market. I think that's true because in Australia, and this book is being released in Australia today as well, in Australia, the story is, I think, first, about you, the takeover, the aftermath, and then secondarily about bouncing back from your crucible and all those things. I think here in the U.S., your personal story may not be as resonant here in the U.S., but the lessons from your story might be more resonant here. Less sizzle more steak, if you will, but I think that's where your vision will come true. And you never wanted this to be about you, and here in the U.S. it's going to be, yeah, about you, but I think it's first the lessons you learn that readers can learn from the book, secondarily, the memoir portion.
Warwick F:
Yeah. I think what you say, Gary, is profoundly true in Australia, certainly Australian media. I mean, if you are a journalist at Sydney Morning Herald or some of the other Fairfax Media papers, your life has been directly affected by what I did and subsequent decades of management, which some would say mismanagement, there's whole books about what happened after the takeover failed. And even then people somehow find a way to blame me even in the decades since when I wasn't even in control, but somehow things would be magically different if the Fairfax family were in control.
Warwick F:
But yeah, I mean, it's true here in the U.S. the story is interesting, but they're not so fixated on the story, they're able to say, "Okay, that's interesting. But okay, what can I learn from this? How can I translate this into my own life?" They're not so fixated on the story that they aren't able to see, "Okay. What does this mean for me?" So I think you're right. It is easier for a U.S. audience to look at it and say, "Okay, that story is interesting, but what does this mean for me in my own life, my own vision? And how do I come back from my crucible? So they're focused more on the lessons learned aspect than all of the drama and the saga of the takeover itself. So, that's very true.
Gary S:
That sound you just heard, listener, was the captain turning on the fasten seatbelts sign, indicating that we have to put the plane on the ground here in just a little bit. Before we do that though, Warwick, first, I want to give you a chance if there's something that you want to share about this journey that you've not shared to please do so, and then I have a question for you after that.
Warwick F:
One thing I wanted to mention is, I mentioned that in Australia I was concerned that people were trying to pigeonhole this as memoir, self-help leadership, inspiration. Again, somebody mentioned to me, the great folks at Morgan James led by David Hancock and then the imprint, Mount Tabor Media, that's being published as part of Morgan James, Chris McCluskey. And both Chris McCluskey and David Hancock when they read the manuscript, they believed in it, and they believed in it as written. Yes, we condensed it a bit because it was a little long, which is always a good thing. Less is more. But they didn't say, "Well, we've got to pigeonhole it." They said, "No, we believe in what it is." Yes, it's a leadership book with aspects of memoir and inspiration, self-help, historical, but they didn't say well less God or less leadership, or less self-help or whatever. So I'm so grateful for the folks at Mount Tabor Media and Morgan James in believing in this book and getting it published today. So huge, huge, thanks to those folks.
Gary S:
As people hear this, Warwick, it's the first time in anyone besides you and me and the production team is going to know what's in the book in any detail. You're a published author, how does that feel? How does that feel at the end of the journey that you've just spent the better part of this last hour describing?
Warwick F:
It's an interesting question. It feels gratifying, I'm very grateful, thankful, I'm blessed. But I'm not one to sort of sit back and kind of do a dance in the end zone and spike the football, and say, "Yeah, look at me I'm so wonderful." It's not in my nature. And one of the things I've been very focused on is, just because I have a book that's been published by a great team and a great publishing outfit and have a great team, yourself, Cheryl, and so many others, Keri. Okay, that's good, but what's the next step in the journey? Because it's about the message, it's about helping people, it's not spiking the football and saying, "Oh, look at me." I just don't think that's helpful. And just because I have a published author doesn't make me better or worse than any other human on the planet.
Warwick F:
And so I'm a great believer in don't spike the football, be thankful, be grateful, but this does not make me a better human being than anybody else. And so, I'm grateful, I'm thankful, but I don't have the spike the football mentality, I'm thinking, "Okay, great. This is good, I'm thankful. What's the next step? How can I help more people bounce back from their worst days so that their worst day doesn't define them? How can I help people have hope and healing so they can lead lives of significance, lives on purpose dedicated to serving others?" I'm focused on how can I use this book and the podcast and everything we do to help others recover from their darkest days. The journey continues, the mission continues, the vision continues, and we'll see. One more step, one more step, and we'll see where it takes us, but I just want to be faithful to the process, be true to what I've been called to and let's keep going. So that's kind of my mentality.
Gary S:
That sound is the plane landing on the ground. It does so, Warwick. I'm going to coin a phrase. Now that the plane's on the ground and everybody's getting things from the overhead bins, I'm going to coin a phrase. What you just said, Warwick, the phrase is, that's Warwick being Warwick, right? That's Warwick being Warwick. Your lack of ego in the worst sense, in the most damaging sense, that's who you are. You started this process. You talked about it here. "If my story can help some people I'll get up in church, even though it's difficult, and I'll speak." And moving on now that the book's out that's exactly where you're at. I have one more thing to say, and that's this, the captain, as everybody knows if you've ever flown in an airplane, doesn't just turn on the fasten seatbelt sign. He or she also communicates with the crew sometimes and the crew then passes the message along.
Gary S:
And I do have a message for you, Warwick, direct from the cockpit. It's from your wife, Gale. She sent it to me this morning to surprise you during the recording of this episode when your book comes out and I'm going to read it to you now. "Warwick, this is your co-pilot. As someone who has been in the passenger seat with you through your years of turbulence I am so proud of your accomplishment. I know there were days you could only write for a short time because it was so draining on you to relive all the events of the past that brought you here. You held onto your belief that God would make something of the ashes left behind. I'm so impressed to see how you have used some of the toughest moments of your life to encourage others. I am looking forward to seeing the way your story and the wisdom gained from other leaders throughout history encourages others to live a life of significance! Love you, Gale."
Warwick F:
Wow, that is just mind-blowing. I mean, that's incredible. Wow, that is just such an amazing... I mean, she gets it. She gets what it's all about. She gets why I'm doing this. I'm not quite sure what to say, that's just remarkable. She's been with me for 32 years. I mean, she gets it. She gets why I'm doing this. She gets it. I'm so grateful. I'm so blessed to have her as my wife. And that was another thing, be a different podcast, but I definitely thought the Lord's calling saying, "This is the one I have for you in life." And that was one of those steps of obedience which I am so, so blessed by. So yeah, following the Lord and His calling from my perspective can lead to tremendous blessings. So I'm so blessed.
Gary S:
Listener, we will see you next week.
In advance of the Oct. 19 release of host Warwick Fairfax’s book, CRUCIBLE LEADERSHIP: EMBRACE YOUR TRIALS TO LEAD A LIFE OF SIGNIFICANCE, he and cohost Gary Schneeberger discuss the key building blocks inside its pages. You’ll hear helpful, hopeful details — from Warwick’s own journey and the stories of some of history’s greatest leaders — about the importance of embracing your crucible, discovering your purpose, crafting your vision and leading and living with impact. You’ll also get your first extended glimpse into why CRUCIBLE LEADERSHIP has been called “equal parts memoir and master class,” “moving and vulnerable,” “a gift” and “a must for all leaders” filled with “nuggets of leadership gold.”
To explore Crucible Leadership resources, and to pre-order CRUCIBLE LEADERSHIP: EMBRACE YOUR TRIALS TO LEAD A LIFE OF SIGNIFICANCE, visit www.crucibleleadership.com/book
Highlights
Why BEYOND THE CRUCIBLE is not a typical leadership book (2:25)
Section I: Embrace Your Crucible (7:25)
Warwick’s crucible (11:09)
Why the emotional trauma hurt more than losing $2.25 billion and the the family
media company (13:25)
The lessons he learned from his crucible (15:34)
The three strands of the book’s structure (18:39)
How John Fairfax refused to be stopped by his crucible (19:33)
Section II: Discover Your Purpose (21:49)
Faith centrality is moving beyond a crucible (22:14)
Lessons from George Washington in discovering your purpose (25:18)
Section III: Craft Your Vision (28:36)
How Warwick found his vision (34:52)
Lessons in vision from Walt Disney (41:45)
Section IV: To Live and Lead with Impact (45:01)
The importance of perseverance (47:12)
Lessons in perseverance from Winston Churchill (50:30)
Preview of next week’s episode (54:47)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of the Crucible Leadership. How do you have that level of perseverance? And this is where I think it all comes together. It comes from not letting your worst day define your life. It comes from having an anchor for your soul or your faith, whatever that means to you. It comes from living that faith out in character, humility and integrity. It comes from not living your parents or friends design, a vision, your own vision, based in your own wiring and design. And it comes with having a vision often formed out of the ashes of your crucible that you feel will make the world a better place, that will help impact the world and really help folks live a life of significance.
Gary S:
That friends is Warwick describing some of the insight and inspiration he's packed into his book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance. I'm Gary Schneeberger, his cohost. If you're listening to this episode the day or soon after it goes live, Warwick's book releases in just a few days on October 19. If you're getting to our discussion a little later, what are you waiting for? Press pause, visit crucibleleadership.com, click on the book tab and order your copy today. If you can't wait to read it, the good news is you don't have to wait to learn more about what's in it. Warwick talks on this week's episode about the key building blocks of the book described by one endorser as equal parts, memoir and masterclass. You'll hear helpful, hopeful details about the importance of embracing your crucible, discovering your purpose, crafting your vision and leading and living with impact. They are all critical way-points that will guide your journey to a life of significance.
Gary S:
The first question I wanted to ask you so that you can frame this up for listeners is that while on the back of the book here it says the sections in bookstore shelves, you'll find it virtual and brick and mortar is in leadership. This is not a traditional leadership book, is it?
Warwick F:
No, it's not. A lot of people write leadership books that basically look at me, I was super successful, follow my example. And it just doesn't offer five clear linear points, it's more a collection of stories and parables anchored by my story as well as the story of my dad's, Sir Warwick Fairfax, my great great grandfather, John Fairfax, stories of historical, inspirational, faith leaders. So it's really a collection of parables and stories about what it means to bounce back from your worst day from crucibles to live a life of significance. So it's not I'm so wonderful, follow me, because look how successful I am, but it's a very different leadership book.
Gary S:
And there is an aspect. There is an aspect to it, not follow me, but here's the lessons I've learned. You talk about those lessons and what people can learn from them so they can move beyond their own crucibles. That's a fair point, right?
Warwick F:
Absolutely. A lot of it's more I made some mistakes in my young and youthful, naive and idealistic days. And I think my motives were fine, but definitely made some mistakes. So a lot of it's here's some of the lessons I've learned, because I think one of our premises, when you go through a crucible, there are lessons to be learned, there are always lessons to be learned. And so that's a key theme of the book is learning the lessons of your crucible and seeking to find a life of significance, a vision for your life, from the ashes of that crucible.
Gary S:
Excellent. Well, enough preamble, listener. Let's get into the meat. And there's plenty of meat in this book. How we're going to do this, just so you know I feel like a pastor at a sermon, here's the three points I'm going to make and then we make the points. We're going to go through four sections. Warwick begins the book with laying out four sections of the book. I'm going to give you all the sections and then we're going to break into and talk about each section individually. The first section is to embrace your crucible, the second section, part two, discover your purpose, third section, craft your vision, fourth section, live and lead with impact.
Gary S:
And what we're going to do is we draw through this outline as Warwick is going to talk a little bit about not just what's in the book, but what his story was, his own crucible experience that led to him writing the book and some of the lessons that he's learned from family members, in some cases, some of the lessons learned from some of history's greatest leaders. It's not quite an audio book, although there is one of those coming. It's not quite a documentary about the book, but it's going to give you a really good grounding in what the book's about so that when the book comes out, you'll have an idea, one week from today, if you're listening on the day that this goes live. One week from today, the book is out. It'll give you a grounding to know what it is you're going to get.
Gary S:
So let's start, Warwick, with part one, which I remember early on when we were working together and the manuscript was coming through the process and I was looking at it and embrace your crucible. I'm like, wow. That's like embrace barbed wire for some people. I think of my crucibles is like I don't want to put my arms around that. But the idea of embrace your crucible, why is it that it's not just survive your crucible, hold your breath and get through it? But the idea about embracing your crucible, what is the benefit, the need, the necessity of that?
Warwick F:
Yeah, just thinking about the image you mentioned, embrace barbed wire, hug it, yeah, it does sound so strange. And that's not a bad metaphor, because crucibles, literally it's like molten metal heated to a very high temperature that forms something new. Well, crucibles are always painful. It could be your fault, not your fault. On our podcast, Beyond the Crucible, we've had every kind of crucible from people being paralyzed, abuse, business failure. And it's always painful. But really what we talk about here at Crucible Leadership is you have a choice with a crucible experience. You can either hide under the covers and say, "This wasn't fair, this wasn't right, this is so painful, I'm just going to lie here for the next 30, 40, 50 years until life inevitably ends."
Warwick F:
Or you can say, "This was awful, painful, but how can I move forward?" And ultimately the key premise of the book is how can I move forward and live a life of significance, a life on purpose dedicated to serving others. So really a crucible provides the ultimate inflection point. Do you give up on life or do you continue and try to find good, try to find purpose and meaning out of that pain? And so it's a binary choice that all of us face.
Gary S:
And that it's interesting that you just talked about crucibles, what they are, why you have to learn from them, how you learn from a little bit. And we'll unpack that a lot, listener, as we go on. But you also talked at the end there about the goal is a life of significance. And it occurs to me that Warwick's just done what you're not supposed to do with a book. He's flipped to the back pages to let you know what the ending is. And the ending is here's your life of significance. That's your goal of the end game of moving beyond your crucible is to move into a life of significance. So that's the arc that we're going to discuss today. That's the arc Warwick has lived, that's the arc many of our guests have lived and it's certainly the arc of the book.
Gary S:
So by way of getting us started here in the digging in the dirt of what happened in your life, what was your crucible? Tell listeners a little bit about how you got introduced to the idea of crucibles in a very painful, personal way.
Warwick F:
Yes. I went through a very public crucible. So I grew up in a 150 year old family media business in Australia founded by my great, great grandfather, John Fairfax. So I'll chat about in a moment. But by the time I grew up, this had grown into a very large media company. It had magazines, newspapers, TV stations, radio stations. It had the Australian equivalent of the New York Times, Washington Post and Wall Street Journal, a mammoth company. So I was a fifth generation and by the time I came around, I was seen as the heir apparent, a little bit like the royal family as I sometimes think. I had about as much choice of not to go into it as Prince William does of saying to his grandmother or dad, "I don't think this is for me. It's no." So I spent my growing up, preparing myself, undergrad at Oxford like my dad had some other relatives; Wall Street, Harvard Business School. Came back in '87. My dad died in early '87. I was from his third marriage. He was in his 80s. Launched this $2.25 billion takeover.
Gary S:
Stop for a second and repeat that number and make sure people heard 2.25 what?
Warwick F:
Billion. It's unfortunately with a B, 2.25 billion. And so I said, unfortunately, because things went wrong from the start, other family members sold out. They didn't want to be in a privatized company controlled by a 26 year old, which I think, I guess makes sense. Three years later, the debt was so high that when Australia got in a big recession, the company went bankrupt. So I was trying to preserve it in the image of the founder, had to be well managed, top of being taken over by corporate raiders. And what I did, directly led to it falling out of family hands. So that in a nutshell is my crucible.
Gary S:
Right. Now, there are myriad reasons why that could be painful. One, is that word that starts with a B. Others are emotional. We have seen on this show, we've heard on the show from guests who have experienced both, who have experienced financial setbacks not quite at the level that you have experienced them, but also the emotional setbacks. And one of the things I say all the time as the co-host of the show is, "Okay, guest C, your physical crucible is nothing like what Warwick's gone through, but the emotions are the same." And emotionally, you've said many times, emotionally, it was harder than what happened to you financially. Can you explain just a little bit about what happened to you emotionally in public and how that affected you?
Warwick F:
Yeah, fair point. Obviously, this was major news. It was the front covers of all newspapers. There was a headline sanying banks end Fairfax era. There was savage editorial cartoons. My wife's American, which was fortunate at the time. So we left Australia in late 1990, and I've lived in the US ever since. So I felt like I couldn't move on with my life in Australia. And the issue wasn't so much the massive sum of money that I guess I lost. It was more just the sense I let my parents down, ancestors. We had 4,000 plus employees. It was like a $700 million company. Now, they didn't lose their jobs per se, but it was more just instability. Who's going to buy us, what's going to happen.
Warwick F:
And so my self esteem was crushed. And because the founder was a strong person of faith as I am, I felt like God had this vision to resurrect the company in the image of the founder or have at least be run along his principles. So I felt like there was almost this divine crucible that I had let God down. So really it just devastated my sense of self and self esteem. So yeah, that was the hardest part of my crucible.
Gary S:
Here's the good news, listener. We've gotten to the point where we're done talking about the negative pain parts of things. And now we're going to turn a little bit, because the purpose of the book is not, as I say on the podcast, as we say on the podcast every week, it's not to wallow in those things that happened. And there's no wallowing here. Warwick does talk in his book about what he went through. And we'll go through the emotional beats and also what he did for living beats, those kinds of things that happened, the self esteem beats. But really, Warwick, what you talk about, the idea of embracing your crucible is that from embracing your crucible, you pick up, you learn some things that are important in guiding you on the journey back from your crucible.
Gary S:
So I'm just going to throw out a couple of words to you that you discuss in the first section of the book and let you pick which ones you want to talk about. You talk about the importance of having an anchor for your soul, having something outside yourself that's firm, that's bedrock, so that when the winds come and it feels like you're getting blown over, you got something to hang on to. And you talk about the power, the necessity of authenticity. The worst thing you can do in the wake of a crucible is to pretend it didn't happen, stick your head in the ground, just everything's fine and dandy.
Gary S:
We've all heard stories about that, right? The person who rents the big expensive car, and they're trying to project... I guess we just had recently, Dov Baron, called it an Instagram life. You don't want to do that. You want to live authentically. So explain a little bit from your perspective, why is it important to have an anchor, pursue authenticity? Pick one of those two words that you think is most important for people to know. And again, the whole thing is unpacked in the book.
Warwick F:
Yeah. The whole concept of find an anchor for your soul, I really think of this image of you're on a ship and there's just a massive gale, there's huge storms, and you've got to cling to something, you dig your fingernails into the wooden mast on a sailing ship, and what's the anchor that's going to get you through the storm of your crucible? And for me, it's my faith and faith in Christ. It could be faith in something else which we'll broader, which we'll get into. But you've got to find amidst the storm, amidst almost this whirlpool, you've got to find an anchor and find a way just to keep being yourself. Don't like fake it till you make it kind of thing. It's just be real, don't pretend I'm fine, I'm fine, I'm good. It's like you don't have to get into every detail with people, but be real. But yeah, amidst the storm, you've got to find an anchor for your soul. Otherwise, you'll get sucked into a vortex and you want to escape. So it's like a lifeline. It's critical to find that anchor, whatever that means to you.
Gary S:
Yeah. And what you just said in addition to finding that anchor, be you. And that's the importance of authenticity, which is extraordinarily important as well. One of the things I love about the book, Warwick, is that it really is three strands in essence. There's your story, there's a bit of memoir to it, what you went through, there's the principles that you learned from that, and then there are that other people can learn from as well that you impart to people to help them on their journeys.
Gary S:
And then you tell some stories of family members of sometimes historical and religious figures, spiritual figures, as you think about this idea of embracing your crucible. As a means of starting a journey to get you to a life of significance, you talk about finding an anchor, you talk about authenticity. Is there a story? And there are many. We don't have time, unfortunately, to unpack every one of them. Buy the book and you can do that now, listener. You can read every one of those stories. But is there a story that comes to mind to you, Warwick, about what we've just been talking about, what you've just been unpacking?
Warwick F:
Yeah, there is. I think about the life of John Fairfax, a man of great faith and he had his own crucible in which he made a choice not to let it defeat him or define him.
Gary S:
And let me stop just for a second to say, John Fairfax, for people who do not know is your great, great grandfather, the founder of the company. Yeah.
Warwick F:
Indeed. Absolutely. So yeah, he came out from England in the late 1830s to Australia. And the crucible that drove him out was he had a small paper in England and he wrote an article about a local magistrate, a local lawyer, and the lawyer sued him twice. Now, the judge found in John Fairfax's favor saying, "Look, the article was accurate." But the court costs ended up bankrupting him. So the judge said, yep, what you said was right, but he was so fed up with the whole thing. He decided to leave England. He was bankrupted by the whole thing and moved to Australia. He ended up buying into the Sydney Morning Herald in 1841. And ended up growing it into a huge company.
Warwick F:
So he didn't let that setback define him. He was willing to move forward. And he had this vision of a newspaper that would be independent. It's masthead was, may Whigs call me Tory, Tory call me Whig, which basically in modern language may conservative call me liberal call me conservative. So he had this vision of an independent paper that would help grow the young colony of Australia. So he did not let, as we say, his own worst day of being bankrupted in England define his life. He chose to move forward. It's a tremendous example of embracing a crucible.
Gary S:
Yeah. And the generations that it affected after that, the legacy that came from that, the legacy you're still living is a remarkable one. Okay. There's section one of what we're talking about, about embracing your crucible. Okay. I've done that, says the listener. I've embraced it, I'm trying to learn lessons from it. What then happens after that? And the second section that we talked about that the book deals with is discovering your purpose. You mentioned earlier, Warwick, that you felt like that you inherited your purpose from your great, great grandfather and your fore-bearers after that.
Gary S:
This section of the book, fascinating. And again, here are some subjects that come up in there; humility, integrity, servant leadership, self sacrifice, character. You talk about those things in great detail, why they're important, why they were important to you, why they were important to your family members, your father and your great, great grandfather in particular. But what you really pull on and focus on in that section is faith. I know it's important to you to explain not only how faith helped you, but what you mean when you share that with people who are coming through a crucible, when you talk about the importance of having faith. You talked earlier about an anchor to hold onto, for you it's faith. You believe it's faith in a general sense. For others, unpack that a little bit from your perspective and then from the perspective that you try to coach people on.
Warwick F:
Yeah, it's a good question, Gary. Basically, it fleshes out this concept of find an anchor for your soul. I talk about in the book faith in the general sense. I'm clear about my own Christian faith, which there was a legacy of that in my family going back to my great, great grandfather, John Fairfax. For me, it was through an evangelical Anglican church when I was at Oxford University where I committed my life to Christ, so to speak. But as well get into, I'm an executive coach at heart and by profession. So I believe everybody has the God given right, so to speak, to choose their own path. So when I say faith, everybody has to find their path, find their anchor. So it could be a major religion such as Christianity, Judaism, Islam, Buddhism, Hinduism. It could be a philosophy, a set of values and beliefs.
Warwick F:
We all have values and beliefs. So whatever that is, don't ignore that, don't ignore what you believe, and I'm not telling you what it should be. You have to figure that out for yourself, it's your right to find your path or whatever that is, your way back from your crucible, your way forward in life. To lead a joyful fulfilling, a life of significance, is based on that anchor, based on whatever your values and beliefs. So it's really important. It's not about listening to other people, it's more listen to yourself, listen to your soul, live in light and in harmony with your soul of who you truly are.
Gary S:
All right. I'm getting back to embracing my co-host responsibilities. And we're going to mash up two game shows here. We're going to mash up the price is right where we're going to spin a wheel for something. So you can pick a story, spin the wheel and pick a story, and then we'll do it a little bit with like the Fast Money round in Family Feud, so we can get it done in about two or three minutes. So what story in your book really had the most impact on you in writing and in telling that, that you think will be instructive for readers?
Warwick F:
Yeah. In terms of the whole discover your purpose, George Washington, the first president of the United States, he was called the indispensable man of character. One of the themes in this section of the book. True faith has its outworking in how you live, humility, integrity. If it doesn't manifest itself in how you live, then what use is it, frankly?
Gary S:
What's the fruit of what you say you believe, right?
Warwick F:
Exactly, right. And so he was called by some pretty amazing contemporaries, George III, who he defeated. George III of England said he must be the greatest man in the world. Napoleon after, he was exiled on the island of Elba, said they wanted me to be another Washington. Well, why did they say that? Because really at the height of his power, he gave it up voluntarily in like 1783 Treaty of Paris. Britain recognized US independence. There was a bunch of generals in the so called Newburgh Conspiracy that said, "Hey, General Washington, we don't think we've been treated fairly, our pay has been locked up in politics and Congress." It's funny politics existed even back then.
Gary S:
It was dirtier back then. It was even dirtier.
Warwick F:
Yeah, bureaucracy. And so he said, "Look, this is not what we're about. We didn't fight this war for me to be a dictator." And so then later on in 1783, then, believe it or not, capital of the United States or what would be Annapolis, which is where I live in Maryland coincidentally, he basically said, "I retire from the theater of action." He just said, "I'm going to go back to Virginia." And he had no intention of ever being in public life. That's why George III called him the greatest man in history. Now, as it happened, the country wasn't done with him. And so in 1789, he was elected president by the electoral college unanimously, the only president to receive 100% of the vote. Doubt that will ever happen again.
Gary S:
No.
Warwick F:
And so why was he elected by everybody? Because of his character. He wasn't a military genius. He lost more battles than he won. But he was a man of immense character. He truly lived his beliefs. So it's just an incredible example of a person walking the talk.
Gary S:
Yeah. And what I love about what you just said before we move on to the next section is that when we started to talk about discover your purpose, we talked about some of the building blocks of faith, of what we're talking about. We talked about humility, integrity, servant leadership. I just listed them off, self sacrifice, character. What you just described about Washington in that very short story hit on all of those, right?
Warwick F:
Absolutely.
Gary S:
It checks all of those boxes. Those are the things. It was funny to me as you were talking about what people said about what his contemporaries, even those, not that he didn't just defeat George, he separated from his country. He left. He broke off. I'd love to see if LinkedIn was around at the time, the recommendations that would be on George Washington's LinkedIn page. That would be fascinating. Next, we're going to move on to the third section of the book, which is craft your vision. Vision is an important word. Craft is an important word in that section, craft your vision. But I think the most important word would you agree is your right, because you can craft a vision that somebody else's, you can craft a vision you think the world needs it. But talk about why it's so critical to craft your own vision, and then how you did that in your own life.
Warwick F:
Yeah. Basically, you can't inherit a vision. It's often in families. Maybe your mom or dad was a lawyer, a banker, accountant, doctor, whatever. It's like, well, you know what? This is a good business, it's a good way of making a livelihood, I can get you in, I'm certainly networked in my profession. And there's some logic there, but what happens if you don't have the innate wiring to be a doctor or a lawyer? Maybe that's not your passion, maybe you just want to paint, maybe you want to play music, maybe you love math, maybe you want to be an engineer. It's not about just following what your family or friends say is logical, you want to live in light of your design and have a vision that you care about.
Warwick F:
And I was in a sense the poster child of, in a sense, what not to do in that growing up in this 150, our family business, a bit like the royal family, it was, as they say in the US military, a duty, honor, country thing. I felt like I had no choice. So I spent my whole life trying to prepare myself to one day take a leading position, as I mentioned, at Oxford, Wall Street, Harvard Business School. Not because I was passionate about going to business school, it was all about fulfilling a role. And so when the whole company went under, it's like, "Well, now what do I do with my life?" I was age 30. And it's like I had no clue. It took me years which is a whole other story to find out but you don't want to live somebody else's vision. You can't inherit a vision. You have really the God given right to follow your own path, live your own life. It doesn't mean dishonoring your parents and friends. Be you, be real, be authentic, follow your own vision.
Gary S:
There are a couple of things you say in the book. And this would be a good time since we're probably about halfway through the episode to do a public service announcement. Here's the book, if you're watching on YouTube, it's Crucible Leadership: Embrace Your Trials to Lead a Life of Significance, by Warwick Fairfax out October 19. Can be purchased at where all great books are sold online. You can also go to crucibleleadership.com. We have a tab on the book, give you a lot of details, including the astounding number. I can say that you can't, you won't, the astounding number of endorsements of people who have said things that they love about this book, including Nancy Koehn who's a professor at Harvard Business School who said that you weave together history and his own fascinating life experience to offer a series of vital leadership insights. Whether you're responsible for a company, a foundation, an arts organization or a government agency, you will find nuggets of leadership gold in this book. That is just one of 29 endorsements that you'll find on the website. You'll find many of them in the book.
Gary S:
I say all that, not to embarrass Warwick, but to frame the book that we're talking about here in a way that you will understand that truly, it's not just me who thinks it's a great book or Warwick who thinks it was a worthwhile book to publish, lots of people who have read this book have great things to say about it. So back to our programming. You say a couple of things, Warwick, about crafting your vision that I think are really interesting for this discussion. One, you say the seed and they're connected. So I'm going to ask you the question and ask you to talk about them at the same time. You say that the seeds to your vision, your unique vision are within. So unpack that a little bit. And then you also define vision, is defined in the book as a present picture of a future reality. Talk about how those two things go together. Seeds to your vision are within, and a vision is a present picture of a future reality.
Warwick F:
Yeah. I think often the seeds of your vision can come from the ashes of your crucible. Maybe you're a cancer survivor, a victim of abuse, and you might be, I never want anybody to go through what I went through, I want to help others. A vision needs to be anchored in your design, which from my perspective, divine design. So whether you love, art, math, science, whatever it is. It's really combination of your inherent wiring, plus crucibles often where the vision lies, not always, but it has to be something that you're off the charts passionate about. And from my perspective, vision has to be others focused. It can't be all about money, power, fame, some narcissistic internal deal, because every psychologist, every religion, to my knowledge, will say that does not lead to happiness or joy or fulfillment.
Warwick F:
It has to be others focused, a life of significance, a life on purpose dedicated serving others. So really the seeds of your vision are found within in that sense. And you know when you have a good vision, when you can feel it, taste it, touch it, you dream about it. When I think of John Fairfax, he was head of a local library there. And he and a buddy of his who were to found the company, they talked about this plan, the plan. And they had a vision of what the Sydney Morning Herald that they would buy was going to be like. They knew what they wanted to do. They had a dream, they had a vision. It was so compelling. They probably had trouble sleeping at night. So that's a great vision in which you can just feel it, picture it, smell it, touch it. And it's just compelling. It just drives you forward. That's when you know you've got a great vision.
Gary S:
So how did Warwick Fairfax post takeover failing, find the seeds of his vision within? And as you teased a little bit, it wasn't overnight. We had a guest on the show during our harnessing resilience series, Heather Kampf, who found her resilience in five seconds after she fell on a track, got up and finished the race and won. It took you a little longer. It takes a lot of people a little longer. It can take time to find the seeds of your vision within and act on them. So what was that process like for you?
Warwick F:
Yeah. It's interesting sometimes... Typically, it's not overnight. And for me it was steps of faith, really, steps of, from my perspective, trying to hear the Lord, some higher power, just step by step. So the first step was I worked in aviation services company in Annapolis doing finance and business analysis. From there, I felt like, from my perspective, God telling me, "You know what? You're not using all your gifts and abilities. You're playing small." Nothing wrong with what I was doing, but I just felt like there was more. And so whether you think it's God or some inner voice within yourself, whatever your perspective is, one big lesson, listen to that voice, listen to that gut. Yes, get advice from trusted folks. So I ended up leaving that company going into executive coaching
Warwick F:
After a mid career executive coach gave me an assessment, I began to find my leadership voice in the questions. And step by step, I ended up being on a couple of non-profit boards that was a good fit. And then talk in church was another pivotal moment we'll get to, I think, later. And eventually, that led to Crucible Leadership, the podcast, the book, blogs, but it wasn't like this grand plan. I think that's one of the things that people need to understand. And we'll unpack it a bit more in example of Walt Disney here in a moment. That's a tremendous example that I'm talking about. But you might have a sense, but you don't always have this grand plan all laid out. Just focus on what's the next best step for me now, what do I feel within myself I need to be called? And that's key to beginning to walk your vision out and make it happen.
Gary S:
It's a unique GPS, isn't it? It knows the destination, a life of significance, knows where you're at coming out of your crucible, but it doesn't necessarily give you all the turns, turn on this street, turn on that street. It's a journey. We call it a journey for a reason, because you have to work that out.
Warwick F:
It might tell you what street to turn on when you're like 100 foot or maybe 10 foot away, maybe. But, okay, what's the next turn after that? Not telling you. Life tends to be... You could debate philosophically, theologically why that's the case, but it just is, basically.
Gary S:
Yeah. You mentioned that Walt Disney is going to come up. Before we get there, I want to ask you a question about vision in the context of the workplace, in the context of leadership, a lot of what we've been talking about. And as we said at the start, the book is a leadership book. There's also a bit of not in love with the term, can't think of a better one, a bit of self help, a bit of self management. And then there's also some faith components to it. But from a purely business perspective, the idea of having a vision, you have this great thing you talk about, about the importance of sharing your vision with your team as a leader and ways in which you can do that in some compromises, maybe you have to make some sacrifices, maybe a better word you have to make to do that. Unpack that a little a bit.
Warwick F:
Yeah. One of the images we use in the book is Michelangelo's statue of David that's in Florence that a few years ago, I actually had the pleasure of seeing. And you think of your vision is like that, it's perfection, but you've got to give people the hammer and chisel which when you think your vision is perfection is tough. But what we say in the book is 80% of your vision that has 100% commitment is better than 100% of your vision with zero commitment. So you've got to be willing to share, to take input. We talk in that section, which we don't have time to get into, but listening and advising, listening from a broad cross section of folks, listening to a few on your team or some advisors outside, but really to craft a great vision, you've got to be willing to let others play.
Warwick F:
You can't just hold the ball in the playground and not share, because, hey, it won't happen. But even in this stage, are there other people that can make your vision better? Is not this narcissistic, it's all got to be mine. If you truly believe in your vision, why wouldn't you want other people to help make it better? It's just logical, but if you're others focused, you'll do that.
Gary S:
Warning, warning, danger. I'm about to embarrass Warwick, because one of the things that you talked about earlier is the importance of authenticity and what you just described is what you do as the head of Crucible Leadership. Those of us on the team, we have input into the vision. I'll give you an example of yesterday. Yesterday we were talking about some aspect of the audio book. And here's the cover of what it looks like. And there's like eight people on the email. I chime in and say, "Hey, why don't we put an endorsement on there?" And Warwick is like, "Well, okay, I like it looking cleaner that way." And so I bring it up again and Warwick listened to it again.
Gary S:
Here's what even members of the team don't know. Later on Warwick texts me and says that he asked another member of the team about it. In other words, he didn't just go, "Okay, I've already said no twice." He went and explored it. He was willing to expand his vision a little bit if that increased buy in. And that's the stuff that, again, my job is to point out this book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance is available starting October 19. Warwick indicated there's some stories we can't get into here in the podcast, but he gets into all of them in here. Can't encourage you enough to dig in and get those. Tell us in the time we have left in this segment, Warwick, about Mr. Disney and his vision.
Warwick F:
Walt Disney, he was a great visionary. But I think it's important, everybody knows the movies, Walt Disney World, Disneyland. In the late 20s, as he was starting, he didn't have this big grand vision. He loved cartoons, animation. That was his passion. He didn't know where it was all going to lead, but he was somebody that he didn't really let failure overwhelm him. So one key early moment is he was in New York in 1928 and a distributor of his cartoons, which back then was Oswald the Lucky Rabbit, which likely nobody's ever heard of. And there's a reason. The distributor swindled him out of his cartoon. There was some fine print, Walt was an animator not a lawyer.
Warwick F:
And so here he is going back with his wife, Lily, on the train to California, because remember this is the late 20s and you didn't fly there from one coast to the other back then, not easily. And rather than being depressed, he started doodling on a napkin some circles. And he drew a mouse and that became Mickey Mouse. Now, nobody's ever heard of Oswald the Lucky Rabbit, but everybody's heard of Mickey Mouse.
Gary S:
I've heard a thing or two about this mouse character.
Warwick F:
And so he was just the serial visionary. In like 1937, I think it was, he created Snow White and The Seven Dwarfs, an hour and a half animated color movie. Everybody thought called it Disney's folly. It'll never work. It'll hurt your eyes. Nobody will sit through an hour and a half cartoon, are you crazy? But they did. He pretty much bet the farm on that one. Later on in like the 50s, he created Disneyland in Los Angeles. Again, people thought this is nuts, it was very expensive. Amusement parks then were dirty places that weren't clean, a place for a family, and you're going to have a cover charge? It'll never work. And so he had this attitude of vision. There's this quote that he said that I think is very on point. Walt Disney famously said this, "It's kind of fun to do the impossible."
Gary S:
Say that again.
Warwick F:
It's kind of fun to do the impossible. So that was Walt Disney. He didn't have this big plan when it was in 1928 to create Disneyland still less Disney World. But just step by step, he had this gut instinct, he trusted himself. He never gave up. He did not let that guy swindling him out of Oswald the Lucky Rabbit to define his life. That could have been his worst day in his life at the time. Did he wallow for hours, months? No, on the train back, he moved on and created Mickey Mouse. Who does that? That's why he's such a great visionary.
Gary S:
He did not let someone swindling him out of Oswald the Lucky Rabbit be the end of his story. And you, Warwick, did not let the failed takeover of the family media business be the end of your story. The fourth section that we're going to talk about from the book, the fourth section of the book, is to live and lead with impact. And this is really focused on organizational leaders, how they do it, how they inspire, how they achieve and why that's important. Resilience is key. You've certainly manifested that. As you've indicated, it wasn't two weeks from the takeover to today. It was a couple of decades. Unpack for listeners, this live and lead with impact and why persistence resilience is such a key component of it.
Warwick F:
It is. And I want to feed some of the strands of what we've been talking about into this, because perseverance is key because life is hard. Life sadly is not Disneyland where every flower is perfect, everything's clean. Everybody loves Disneyland. It just seems just so perfect. Well, life isn't like that, unfortunately. We have moments, we have days, but life is tough. And so you've got to persevere as Walt Disney did. He didn't let this distributor swindling him out of Oswald the Lucky Rabbit get him down.
Warwick F:
And so how do you have that level of perseverance? And this is where I think it all comes together. It comes from not letting your worst day define your life. It comes from having an anchor for your soul, your faith, whatever that means to you. It comes from living that faith out in character and humility and integrity. It comes from not living your parents or friends design or vision, your own vision based in your own wiring and design. And it comes with having a vision often formed out of the ashes of your crucible that you feel will make the world a better place that will help impact the world and really help folks live a life of significance. You have those things. All things being equal, you will have a lot of perseverance and like, hey, this is too important, this is too important to fail. This is about helping people. This is about freeing people's souls.
Warwick F:
We're just going to keep going. And you'll also find, as we say, a group of fellow travelers. You'll have people who've embraced that vision and say, "You know what? I'm with you. We're in it." And they'll have different skills than you will, different talents. But you have a team that has if not more committed to your vision than you. And so combination of perseverance and a talented team that you empower, you get out of the way, you don't step on their toes and their areas of expertise, you provide guidance, all of that fuels a perseverance to succeed. But all these strands form... If you have a vision that's just anchored in your narcissistic needs for wealth or self adulation, that, in my view, will not have staying power for the long run. It's hard to persevere.
Warwick F:
And certainly, who would want to follow some narcissistic, self-important, self appointed king? Nobody's going to want to follow that. You'll be alone in your mansion, high atop the hill. And you just don't want to live that life. As Thoreau says, "A life of quiet desperation." You don't want to be that person, but perseverance is really the key as it pulls together the other strands to leading and living with impact.
Gary S:
What I loved about what you just said, Warwick, it's the words you said, it's the things you said, it's the concepts you imparted to the listener, because they're extraordinarily important. But what I love most about what you just said is the passion in your voice when you said it. You described yourself often and you did it in this show, I believe early on. You're a reflective advisor. You're soft spoken. You're even keeled when you speak. I don't know that I've ever heard you speak with as much passion as what you just did in summarizing what is in that book. I'm not making this up. I've got tingles as I hear that, because that is you rooting around in your life of significance.
Gary S:
You just talked about the sadness of living a life of quiet desperation. What I just heard there is a man who's living a life of loud significance. And that is extraordinarily rewarding for me as your friend. And I hope, I pray extraordinarily helpful for listeners who hear it. We have talked in each one of these sections about a story. And this was a funny one, because as we were talking about this beforehand, I'm like, you're going to have a hard time picking what story you're going to talk about, because some of your favorite people are in here. In the book, you talk about Nelson and Wellington British military leaders. You talk about Lincoln. You talk about that stuff. David, you talk about David from the Bible, but the one that you wanted to camp on here, also a big hero of yours. And I think that's a great place to wrap this discussion. The captain has put on the fasten seatbelt signs and it's getting time to land the plane. And we're about to do that. But talk about the persistence, the resilience and the impact it made of Winston Churchill.
Warwick F:
Yeah. Everybody's heard of Winston Churchill, but he's a fascinating guy. He was the grandson of the Duke of Marlborough, one of the famous aristocratic families. And he did not have an easy life. His father didn't believe in him at all. He just basically thought of his son as a waste of space. And his father died young for a variety of reasons. Back in those days, you didn't see a whole lot of your parents if you were the son of an aristocracy. So I'm not sensing, there was a whole lot of affirmation, but yet he had this persistence, this sense that he could become somebody and live a meaningful life. And so in the 20s he was called the star of the government by then, Prime Minister Stanley Baldwin.
Warwick F:
His wilderness years began from about 1929. And then a couple of years on, he lost a lot of money in the stock market crash. He was hit by a car in New York City in 1931 looking the wrong way, which I guess happens if you're English in New York living in America. So he made a number of political mistakes, which he tended to. He let his mouth runaway with him. And so come the 1930s, Nazi Germany was on the rise. And pacifism, whether it was, in Britain and America was at its height. But Churchill could see that you can't trust Adolf Hitler, you can't trust Nazi Germany. And they all said, oh, poor old Winston warmongerer, and they wouldn't listen. It was immensely frustrating. He could have said, "Look, the heck with these guys, if they're so stupid to ignore Nazi Germany, let it be on their heads," but he didn't give up. He kept giving speech after speech, after speech.
Warwick F:
Well, finally as Hitler wore on and took over Czechoslovakia in 1938 and then Austria, people began to say, "You know what? Maybe Winston's right, maybe we can't trust this guy, Hitler and Nazi Germany. Maybe they won't just leave us alone." And finally, as we know, war broke out in 1939. And eventually by then he was getting older, Churchill was voted in as prime minister in May 1940. So after many years in the wilderness, finally, he came. And never once was he vindictive. He treated the people that came before him, prime ministers, Chamberlain and Baldwin, with respect. There was not a bitter bone in his body.
Warwick F:
But that sense of perseverance was so much a part of him. If ever a country needed perseverance it's Britain in 1940, with Battle of Britain, America wasn't in the war. All of Europe was conquered by Nazi Germany. And he gave this famous speech that inspired a nation to persevere, to hang in there. And he uses these immortal words in 1940. He gave this speech and it says this, "We shall not flag or fail. We shall fight in France. We shall fight on the seas and oceans. We shall fight with growing confidence and growing strength in the air. We shall defend our island, whatever the cost may be. We shall fight on the beaches. We shall fight on the landing grounds. We shall fight in the field and in the streets and we shall fight in the hills. We shall never surrender."
Warwick F:
So that's pure Churchill, that's pure perseverance. And he helped a nation persevere under the darkest of times. So he had a life grounded in perseverance, and he inspired a nation to have perseverance with his rhetoric and his example, it's true inspiration of somebody that never gave up and never just gave in when life was looking grim, personally, and for his country.
Gary S:
With that story, the Spitfire has landed. The Spitfire has landed. And what I love about what you just said at the end is that it's a great bridge to our next episode is everything that you just described about Winston Churchill, never giving up, not allowing his crucibles that he went through to be the end of his story. It's not only what the podcast is about that we do every week, but it's what the podcast is going to be about next week, because next week is the day. When next week's episode goes live, it is the day that the book goes live. That book in case you missed it, the first 127 times, I mentioned it in this episode is Crucible Leadership: Embrace Your Trials to Lead a Life of Significance.
Gary S:
And what we're going to talk about on next week's episode, Warwick, is the other half of this story. We've talked today about the content of this. What we're going to talk about next week on the day that the book releases is the publishing journey that you went through, where you had to, in a very real way, live by the words that Churchill spoke, never give up, never surrender, keep moving forward, where you had to find your vision and craft it, and you had to put it into practice and you had to... It's the journey of you following. It'll be an interesting show. It will be an unpacking of the journey of you following to write the book, everything that's in the book. So I can't wait for that conversation. That will be that will be an interesting one, for sure.
Gary S:
As we close, I'm going to change things up. I'm not going to do my usual post amble, I guess, I'd call it. I'm just going to say this. We talked in this episode about the contents of Crucible Leadership: Embrace Your Trials to Lead a Life of Significance. And what sticks out top of mind for me is, Warwick, talked about if you live in your crucible, if you don't move beyond your crucible, if you wallow in your crucible, if you try to craft a vision that's not uniquely you, if you're doing things that aren't in line with your gifts and passions and those things, and you're aiming for something besides significance, you end up living a life of quiet desperation. What you've heard here today, listener, what we hope we've inspired you to do is to live a life of loud significance. We will see you next week to talk about how the book, Crucible Leadership, came to be.
Note: This blog is excerpted from Chapter 9 of my bookCrucible Leadership: Embrace Your Trials to Lead a life of Significance, which comes out Oct. 19 from Mount Tabor Media and Morgan James Publishing. In this piece, I discuss the lessons I learned from my failed $2.25 billion takeover bid of my family’s 150-year-old media company – and also what my experience can teach all of us about the importance of crafting and pursuing a unique personal vision rooted in our passions, talents and beliefs.
The experiences and travails during my days at John Fairfax Ltd. have affected me in many ways. They have affected my view of myself, my view of vision, and my understanding of what it takes to make vision a reality. They have also affected how I help others.
At a personal level, my “failure”—which I consider my life’s greatest crucible experience—hurt me deeply and has humbled me, but ultimately, I believe it has made me wiser and put me on a better path. What was searing was the repeated thought that I had this great vision, this God-given vision as I believed it was, and I let God down.
John Fairfax Ltd. could have been so great, and I blew it. How did I blow it? Count the ways. Either I blew it by not being the take-charge leader the job needed, or I blew it by being too impatient for change and not really giving other family members involved in the family business a chance to embrace the vision I was trying to make a reality. Perhaps I would have found some commonality between my vision and their visions. I did not ask, so I do not know. Either way, I failed in my mission to bring the vision to reality.
More Lessons Learned
But what was worse, in some ways, was what I learned about myself. That was not fun. I learned that perhaps I had a hero complex, the desire to be the crusading avenger who saves the day.
I had also made assumptions about the rest of my family, who they were and what they were about, based on others’ perceptions. I had not tested these assumptions by talking to my relatives myself and listening to them. There was resoluteness there, but there was also the other side of that, which was stubbornness. These reflections about who I was, my character and my motives, were not fun or easy. But part of living life well is learning from your failures and living life in light of these lessons.
So what are some of the lessons learned? You have to be humble. You cannot have this ego complex that you are going to be the savior of the world. That is dangerous and does not often work out well. You can hurt a lot of people while you are trying to save the world. There is another saying, “The path to hell is paved with good intentions.” I may have been trying to do the right thing. But a lot of bad things seemed to happen: to me, to others, and to the company. Having a “save the world” ego complex can be dangerous. And it is all-too-often the fuel of a devastating crucible.
You cannot inherit a vision. Just like you cannot inherit your parents’ faith, you cannot inherit your parents’ vision. I tried it and failed. If it is not your vision, no matter how noble it is, do not try to make it your vision. If you do, you risk facing a life-changing crucible of your own creation, causing pain in your own life and the lives of others.
For this reason, it’s important to have an accurate assessment of yourself, a healthy self-awareness. As a leader, as a human being, it is not enough to have a great and worthwhile vision. You have to ask yourself, in all humility, Am I the right person to make that vision happen? Do I have the skills and the gifts, let alone the requisite experience, to bring that vision to reality? How has this experience with vision shaped me and molded me?
Funnily enough, I am still attracted to vision. These days, though, I am more cautious regarding my own role in a worthy vision. I no longer see myself as always central to the picture. I am happy to help others with their visions. I am older and hopefully wiser. I have a few battle scars. I am more realistic, both about the challenges of making a vision a reality and about who I am and who I am not. But I have not given up on vision.
As I have said, I hate cynicism and defeatism—the sense that it is hopeless, nobody cares, why bother. Fortunately, through God’s grace, I have not become world-weary. I am still idealistic. I still have hope. I still believe the impossible is possible. I am committed to the truth that crucible experiences can be overcome if we learn the lessons of them, craft a vision to move beyond them that is rooted in our gifts and passions, and dedicate ourselves to making that vision a reality as we pursue a life of significance.
What It Takes to Find Your Own Vision
In my capacity as a coach and consultant, when people ask me for advice on job transition, or if people who have sold businesses come to me looking for a new direction, I have a paradigm I use. I ask them about their gifts and abilities. I ask them about their passions (that is, what activities or causes they are excited about). If they are Christians, I ask them how their planned new job or activity would advance God’s Kingdom. (If they are not believers, I might ask them how that job or activity would fulfil a higher purpose.) So, if that new job or activity is in the center of their gift set, in an arena they are off-the-charts passionate about, and they believe it advances God’s Kingdom or fulfils a higher purpose, my belief is that they will feel fulfilled and, I would say, “called” to that position.
In my life, too, I try to live by that model. I believe I am at my best when I am advising, facilitating, and writing. I am passionate about my faith. I want everything I do to advance God’s Kingdom. When I advise, my desire is to help people follow a calling that fits them, that draws on their greatest passions and talents. Helping people fulfil their visions gives me as much pleasure and joy as anything else in life.
Sometimes to be the best version of yourself you have to go through some trials and tribulations you do not want to experience—crucibles. Research done by Crucible Leadership has found that 49 percent of business leaders have had crucible experiences, events so painful that they have fundamentally changed their lives. I am certainly among that 49 percent. I have experienced much pain, and much self-reflection and soul-searching. The benefit of coming out on the other side of the failed takeover is that I now have a vision I am truly excited about, one that is truly my vision.
Where does vision come from? Is it internal or external? It would seem vision is often inspired by external events or comes from sources outside ourselves. Consider John Fairfax’s vision of the great newspaper he wanted to build one day. That vision was nurtured while working for a London newspaper and during the trials of working in newspapers in Leamington. His vision was cemented by the crucible of failure and then flourished under the promise of the young colony of New South Wales.
There was much external encouragement, such as that from John’s wife, Sarah. Yet that is not to say there was no internal component to John’s vision. Perhaps the greatest internal influence was his character, coupled with his aptitudes. John’s character made him want to build a newspaper that was fair, would fight for just causes, and help build a young colony. The facets of John’s character—fairness, justice, and compassion—were inextricably woven into his vision. Remember:
Vision occurs when deep-seated beliefs and character meet circumstances in an area in which the visionary has aptitude. This was certainly the case for John Fairfax in a way that was not true for me.
Reflection
Why is it important to follow your own vision, not someone else’s?
Why is an element of serving others, creating a life of significance, so critical to a successful vision?
Why is perseverance so critical to making a vision reality?
Have you ever thought your life would be grand if … fill in the blank? Dov Baron helps people move beyond those if-onlys. A best-selling author and one of the nation’s leading authorities on meaning-driven leadership, he speaks no-nonsense truths to empower clients and audiences to live their purpose, share their inner genius and not –as he puts it – disenfranchise the parts of themselves that are critical to leading lives of significance.
“Most people’s pain,” he tells us, “is hidden by our success.” And that hiding place, he explains, is where crucibles often cause the most damage. He knows from experience, having survived a brutal fall while rock climbing that shattered the bones in his face and almost shattered his soul.
Dov’s Readers Digest version of his challenging upbringing in Britain (3:38)
His spiritual travels as a young man (5:45)
Studying psychology as a bridge to studying leadership (6:32)
The physical crucible that shifted his perspective on leadership (16:06)
How he came to grips with how his crucible changed his life (17:43)
Why success itself is not enough (22:53)
The question we should all ask ourselves (25:25)
The dangers of “Instagram happy” (28:11)
The kind of eulogy we all want (32:33)
The problem of tolerance (41:47)
Life is not about being perfect (49:48)
Dov’s final word for leaders (53:50)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Dov B:
If you're living your life in any way, even inside your own head, not necessarily saying it out loud, I'll be happy when. I'll be happy when I find the right partner, I'll be happy when we get married, I'll be happy when we have a kid, I'll be happy when I get a house, when we get a bigger house, when we get a bigger car, when we buy a yacht, when we get another million, another billion. You're never going to get there. It's never going to happen because the problem with it is, and this is the hook, this is the hook, this is the drug, is all those things you're saying I'll be happy when, they all work. That's the hook. They do make you happier, but it's so brief.
Gary S:
Do you identify with that? With the idea that life would be grand if and fill in the blank? If we're honest, most of us would have to say we've been there. Hi, I'm Gary Schneeberger, cohost of the show. Our guest this week, Dov Baron, helps people move beyond the if onlys. A bestselling author and one of the nation's leading authorities on meaning driven leadership, he speaks no nonsense truths to empower clients and audiences to live their purpose, share their inner genius, and not as he puts it, "disenfranchise the parts of themselves that are critical to leading lives of significance." "Most people's pain," he tells us, "is hidden by our success and that hiding place," he says, "is where crucibles often cause the most damage."
Warwick F:
Well, Dov, thanks so much for being here. I love the image you have of the dragon leader, the dragon's lair, the fire that might destroy us, but yet there are things we can learn from it. Just your whole notion of both helping leaders improve their organizations, but helping improve themselves. And we'll get into your book, One Red Thread, where you expound on this a fair bit about purpose and significance and success.
Warwick F:
But before we get into that, I'd love to hear, and obviously we'll get to the physical fall, I mean, some of us have had metaphorical falls, but you've had a big physical one. I'd love to hear a little bit about the background. We've talked off air just, I think you're from UK and you've even spent time in my homeland, Australia, on the other side in Perth. Just tell us just a little bit about Dov Baron and his family growing up and what's the back story behind Dov?
Dov B:
Well, first of all, gentlemen, thank you for having me on. It's a pleasure and an honor, I am grateful to be here and I am appreciative of what you're doing and the work that you're doing. I think it's really important. For those of you who are listening, remember these guys put these shows together, they don't get paid to do this. They're sharing this with you to give you value, so make sure that you do rate, review and subscribe to the show because they're giving you quality information all the time. I'm honored to be here to serve in that capacity.
Dov B:
As a Reader's Digest version of my background, which we could spend a long time on, but we won't, I promise. I was born in Northern England, I've been gone for more than 40 years, so I've been gone much longer than I ever lived there. But I was born in abject poverty, surrounded by crime, violence, addiction, all kinds of traumas that we don't have to get into. I watched people be defeated before they even reached their teens. It was clear to me that these people had already been defeated and were never going to be anything else. It's very interesting because I don't know anybody else who made it out from my neighborhood. But I do know other people who made it out, who I didn't know. For instance, Albert Finney, the famous actor was from where I was from, as was Robert, what was his name, last name? Sorry, just want blank on him. He played Jesus of Nazareth, he made it out. Ben Kingsley and several others who are all from the exact neighborhood I grew up in. I think there's a technical term for it, Shitsville. Yeah, that's the place.
Dov B:
It was a pretty terrible place and pretty oppressive, but I made a decision when I was 14 years old to leave. I had made a commitment and my mum thought it was crazy that I had the idea and I decided I was going to get out. I did. I got out of Salford and particularly the ghetto inside of Salford, which is called Lower Broughton. I made that commitment, nobody thought it was true, I knew it was true. As I got a little bit older, the drinking age in England is 18, which means everybody's in the pub at 15, which I was. So I'd sit around with my mates and I'd say, "I'm out of here, this place sucks." And they'd say, "Yeah, it does." Then one day I came at 20 and said, "I'm out of here." They're like, "Yeah, we are too." "No, no. I got a ticket, I'm going." "What, you going to Spain for a holiday?" "No, no, I'm leaving."
Dov B:
Nobody would believe that and it was interesting because all that yacking about how I was going to leave and they were going to leave suddenly became, "Well, you can't leave. We got Man United and we got Man City, we've got Boddington's Bitter, we got fish and chips, we got your family." "Yeah, and I got to go." So I began to travel. Now, I'd already studied. I studied as a small child. My mother thought I was possessed so she shipped me off to the rabbis because I would say things that were just strange and I began to study Kabbalah. So my travels at 21 was to travel and start studying with all these spiritual masters. I studied Vedanta, which is Hindu philosophy, Buddhism, the Dao, Coptic and Gnostic Christianity, Kabbalah, and all these different religions.
Dov B:
Studied and lived with these masters and then discovered that even though I had great spiritual knowledge and I met people with great spiritual knowledge, they couldn't get their stuff together. So I started studying psychology. I studied Jungian psychology, hence the metaphor of the dragons and I became a Jungian therapist and got really sick of people moaning and complaining, but not doing anything. That wasn't working for me. So I started studying what was called the psychologic of excellence, which today is called leadership. I started studying these people who are enormously successful, and I found many of them were soulless, they were lost. Had all the toys, but were lost. I was already working with people who were in a similar position to what you were in Warwick, back in the day. But I could find that they were lost people.
Dov B:
So I started then studying, putting those things together and in about '83 I stumbled into quantum physics when I was in Melbourne. I lived in Perth, but I was in Melbourne on a trip. Started studying quantum physics and from there I started studying neuroscience and then later wrote a thesis on how they come together; quantum physics, metaphysics, and psychology with neuroscience.
Dov B:
That was the background and my friend just came to me one day, who owned a national menswear company that you may or may not remember, Warwick. It was called Renoir's, do you remember Renoir's menswear clothing? It was a national clothing company, the guy who owned it was a friend of mine. He said, "I want you to come speak to my managers." I said, "About what? I'm not a speaker." And he said, "Anything you want." I went, "Are you crazy?" He goes, "No." I said, "Okay. I don't understand." He said, "But I have one condition." I said, "What's that?" He goes, "You come dressed exactly as you are today."
Dov B:
Now, you should know this 1984 and my hair is below my chest and I had the old Howard Stern hair; the black ringlet curls. That is what my hair's like, it's thick, black, curly hair. I had earrings, but in those days they were big enough to hang parrots off. I was a body builder and when you're a body builder and you're in your early 20s, it's important that everybody knows by looking at you immediately that you're a body builder. So you always wear T-shirts that are too tight and ripped jeans and the designer stubble and all the long hair and all that. But I also used to wear beautiful suits, that's how I met him because he made my suits.
Dov B:
He said, "But I want you to wear this." I said, "But can't I just wear a suit?" And he goes, "Nope, I want you to look like this." I go, "Well, I can put my hair in tail." He goes, "No, I don't want your hair in a ponytail, I want it to look like this." My hair was wild. I turned up that day as he instructed, I put my head in the door and I saw everybody at this long, the old boardroom table. They saw this hippie stick his head through the door and they look at me and they give me what we called in the UK, the F off nod. The F off nod is F off, you're in the wrong room. They give me that look and I just stayed there, waited.
Dov B:
Then they said, "Let's welcome our speaker, Dov," Steve says that. I walk in and jaws hit the deck. I said, "And you'll remember this Warwick. You'll remember this time because the whole issue with how the aboriginal people of Australia were treated was really high level stuff. That was becoming very aware, the white rabbit fence and all that stuff." I said, "Put your hand up if you're a racist." Well, who's going to put their hand up? Nobody, I knew that. I don't remember my speech, but I remember this. I said, "Put your hand up if you're a racist." Nobody put their hand up. I said, "Put your hand up if you would judge somebody by the color of their skin or the way they look in any way, shape or form." Nobody put their hand up.
Dov B:
I said, "You're a bunch of freaking liars. Every single one of you judged me by the way I look. What you don't know, is I'm your customer because the reason I know Steve is you guys make my suits. Yes, I look like this, but I don't always look like this. If I'd have walked in your store, you would have lost a customer. But I walked in when Steve was there and he got a customer." Now, I don't remember anything else I said, but I looked over at Steve and thought, "Oh, my God! I've pooed the bed on this one." He had a smile that was so big, he knew what he was doing. He's far smarter than me.
Dov B:
That was the beginning of my speaking career and it really is what it means to be authentic, is show up as you, with your personal what it is you bring to a situation and call out what is the lie. One of the challenges we have in leadership today, is that nobody calls out the lies. That's what happened. That was the beginning of the career. That's a very long, short version of my story.
Warwick F:
Oh, my gosh! I mean, that is so fascinating. I mean, you know England far better than I do, but I went to college in England. The college I was at, at Oxford Balliol was pretty progressive so it was more diverse than the other colleges, so we had folks from Northern England. It was like, "Do they let people like us in Oxford?" because they were sons of coal miners. I mean, they were Northern Ireland, all the rest of it. Still back then, the classes didn't mix. This is early '80s, which is pretty sad even within an Oxford college and that's a whole nother story. So I'm somewhat familiar with the situation.
Warwick F:
But there's this mentality, at least when I was there, that it was so rigid that if you thought that you could do something better, they'd be like, "So we're not good enough for you? What's the problem?" You're almost discouraged from moving out of whatever situation. But what you did showed so much courage. People were like, "Everybody talks about getting out, but who does it?"
Gary S:
Before we leave this subject, I have to fill in for listeners who are like, "Dov said at the beginning there were several people who he knew left what he called Shitsville, and succeeded. One of them he said was Jesus of Nazareth and he said Robert. I just looked it up, it's Robert Powell. Just so everybody knows.
Dov B:
Robert Powell, yes.
Gary S:
Robert Powell is one of Dov's fellow travelers from his hometown. I just wanted to make sure people knew that.
Dov B:
Robert Powell is a Salford lad who made it out. But he didn't keep his Salford accent, that's for sure.
Warwick F:
Wow, yeah.
Dov B:
But there again, neither did I.
Warwick F:
Well, you've obviously been a lot of different places, but. I love what you do with One Red Thread and all. Just briefly, because I want to shift into that, you were a successful speaker in leadership and doing well. Then you had this physical fall, which it seems like you were doing well. You were focused on helping leaders. My sense is it shifted your perspective on leadership. So talk about the physical fall and how that shifted your perspective.
Dov B:
June 1990, I was the most successful I'd ever been up until that point. National tour, speaking, TV, radio, newspapers, magazines, all those things. It was pretty great. That moment of thinking, "Oh, my God, I've made it." What a joke, such a clown, I even believed my own press. I came back from a tour, I was exhausted, took a few days off. Went up to a place called Whistler, which you may be familiar with. The Winter Olympics 2010 were there in British Columbia. Had a couple days hanging out. But what people didn't know about me at that time is, aside from doing the things I was doing speaking, I was also a full blown addict. Now when I say addict, I'm not talking about drugs, I'm not talking about alcohol. I'm talking about adrenaline. I was a major adrenaline junkie. I did stupid stuff all the time.
Dov B:
At that time, we'd spent the day, we had a lovely day out by the lake and all of it. Then we came back to a place called Brandywine Falls, which is this magnificent glacial waterfall. It's about 200 feet up, the water comes rushing down the fall off the glacier. In June, you can imagine it's now nice and warm, the glacier's melting, but it's still the end of spring. It's still been pretty wet everywhere. We watch this water come down and there's a view site. I said to my buddy, "Let's see if we can hike down." There's no path and we're not dressed for it. But he's like, "Yeah, okay." So we hike down, we get to the bottom. I said, "Let's see if we can get behind the waterfall." He's like, "What are you talking about?" I go, "There's a gap between where the water comes off the edge and behind there's a wall of rock." He goes, "How wide is it?" I go, "I don't know. Let's see if we can get behind it."
Dov B:
Well, it's about four feet wide. Inappropriately dressed with 70 mile an hour spray coming off that waterfall as it lands. We're climbing over these mossy rocks, we get behind the waterfall, which is filled with negative ions. Negative ions make you feel positive, it charges the body positively. Feels fantastic. When I came out of the other side, I felt like Superman. I felt like I had a big S tattooed on my chest and I could do anything. We were inside going, "Yeah!" If you'd put your hand out, that waterfall pressure would have ripped my arm off, it was that powerful. I said to him when we got on the other side, said to my mate, "Let's not hike back." He goes, "Should we take the elevator?" I'm like, "No. Let's free climb."
Dov B:
Now, you may be a bit nervous about mountain climbing and think that people who mountain climb are crazy. I understand that. But mountain climbers have gear, they have safety lines, they have hooks, they have all those kinds of things. Then you go, "Well, okay. But free climbing is crazy, right?" Well, it's more crazy for sure, but you have chalk, you have the right clothing on. You made sure your site is set, okay? Free climbing while you're soaking wet, with the wrong footwear on and the wrong clothing, that is insane and that's what we began to do. At 120 feet, I reached for a rock and that rock dislodged a bigger rock that came down and hit me in the face, full force and knocked me right down 120 feet, 12 stories and I landed on boulders below. Not on grass or gravel, but boulders and my head opened up like a coconut. Just split me wide open.
Dov B:
I've had somewhere around 10 or 11 reconstructive surgeries. I can tell you the gory details but you don't need to know that. I did die five times during that process. But I was from Salford, I was a tough lad, I was a boxer, I'd been a martial artist. I was a trainer of leaders. You can't tell me, man. I'm coming back. People would say to me, "How you doing?" With my jaw wired closed, I'd say, "I'm coming back. I'm great, I'm coming back." It was a lie, it was a lie because when I was in the quietness of my own time, I was deeply, darkly depressed and I felt like my life was over.
Dov B:
That went on for a long time. I'd go out with my mates and nothing would be funny. And I'm a funny guy and I hang out with funny guys. Nothing would be funny. I'd just think, "My life is over." Then one night my mates took me out, the lads, and I had a great night and I laughed for the first time. I thought, "Oh, my God! I am coming back, this is great!" I was in just a fantastic mood and I came home, all the lads dropped me off. I came home, I opened the back door into my house and I was just feeling so much joy. The light from outside shone across the kitchen floor and across the floor, I could see garbage everywhere. There were meat wrappers and coffee grinds and kitty litter, and empty cans and it smelled horrible. I went from being in pure joy to being in pure rage. I knew exactly who the culprit was and I was going to find the culprit and I felt like killing the culprit. That rage was so fierce.
Dov B:
When I go into the living room, there was the culprit curled up all cozy on the couch, comfy. I put my hand up like this to strike and about halfway down, that's not who I am. I'm not a violent person, even though I've been trained in those things. It's not my nature. I stopped and put my arms down instead and scooped up the cat into my arms and the cat was cold and the cat was dead. I fell onto my knees and began to first cry, but then sob. Just ah huh ah. It was a couple of minutes and realized I'm not crying for the cat. It was the first time I'd given myself permission to feel the grief of who I had been was dead.
Dov B:
I spent a couple of hours on that floor crying. I realized I had three paths that were in front of me. The one I'd been trying to be on, which was I'm coming back. Well, I got news for you, nothing in life goes backwards. This wasn't going to work and I knew it in that moment. The second path was the most seductive of all the paths and that was stay right there. To remain a victim, to have this great story. I gave it everything and the gods were against me, fate was against me. It's not my fault, I'm a victim. The third option was to find out why I'm here. What is the purpose of my life?
Dov B:
Now, if you'd have asked me was my life on purpose the day before I fell, an hour, five minutes before I fell, I would have said yes. But I'd never really looked into that and that was the moment when I had to start looking for my red thread. To find out what was that fire within my belly that I needed to serve in the world. That was the transformation.
Dov B:
When people say, "Did the fall change your life," they think it must have. But it didn't. That's not what changes your life. It's not that moment when the thing happens, it's the moment when everything seems to go back to normal. Remember, I went out with the lads, I had a good laugh. It was that moment I could come back, I could be normal. It's that moment when you have a choice. There's the pivotal moment, which is the fall, but there's the choice moment where everything can go back to normal and you go, "No, enough. Something else has to happen." That was the transformational moment.
Gary S:
What I love about that story, Dov, and we see this a lot with guests on this show, is that your crucible happens and you don't bounce back immediately. You don't bounce back in a day, or a week, or a month and that's Warwick's story too. It took time. It can take time and it's okay, listener, for it to take time for you to learn the lessons of your crucible and come back. It took Dov time, you certainly know it's taken Warwick time to come back. But it's important, right? It's critical. Had you jumped too quickly, you wouldn't have learned.
Dov B:
You've got to give yourself that time. You're absolutely right. You've got to give yourself that time. But I want to push back a little bit and just say you're not coming back, you're coming forward. You can't come back. Listen, I want you to get this. The crucible that happened in your life wasn't a mistake. Now, believe me, if somebody had said to me, "Oh, this is all for the good and it's all going to work out great now," I'd have punched them in the throat. That's just a stupid thing to say to somebody who's going through a lot of pain.
Dov B:
The truth is, that will be true maybe two years from the moment of it happening. But not in the moment, because in the moment it's hell. There's no doubt about that. But there is no back, there's only forward or stagnation. Stagnation is the commitment to oh, I'm a victim of. But the commitment moving forward is to say what is this? I believe, this is my truth, it's not the truth, these events happen to wake us up from something and to wake us up to something. From something you've been and to something that's always been within you, but you've never allowed out.
Warwick F:
You talk about significance and success and obviously you want to empower and help those that you speak to, those who you work with and consult and coach to be successful. But yet, you want them to have purpose. I think you put it, true purpose. Talk about why that success is fine, but success in of itself is not satisfying. I think you have a chapter that talks about what's missing, I'll be happy when. Talk about that whole concept of it's not just success. It's success and.
Dov B:
To do that we have to start by addressing the mis-concept, the mass hypnosis. And the mass hypnosis is of this idea around individualism and capitalism. I'm pretty obviously an individualist and I'm obviously a capitalist, but not without compassion, not without consciousness. Not at all. What does that mean in this context?
Dov B:
It means that if you're living your life in any way, even inside your own head, not necessarily saying it out loud, I'll be happy when. I'll be happy when I find the right partner, I'll be happy when we get married, I'll be happy when we have a kid, I'll be happy when I get a house, when we get a bigger house, when we get a bigger car, when we buy a yacht, when we get another million, another billion. You're never going to get there. It's never going to happen because the problem with it is, and this is the hook, this is the hook, this is the drug, is all those things you're saying I'll be happy when, they all work. That's the hook. They do make you happier, but it's so brief.
Dov B:
You shoot the mainline of heroin, which is a million in the bank, and it's like, "Wow!" and you're excited and maybe even excited for a month because it's your first million. But you go, "Yeah," and then it starts to wear off and you go, "Oh, clearly what I need is five million," but now it only lasts two weeks. Before you know where you're at, it's fleeting all of it, fleeting. What are you looking for? What you're looking for is you're looking for an external reference point of your own joy. It doesn't exist externally, it exists internally. That's not some psychological babble or pop psych, we're talking about real stuff. You got to look at what is it in me, what is it I'm actually looking for?
Dov B:
I'm going to give you, the listener, right now the clue. Because I said away from and towards. You wake from, you wake up towards. What you're waking up from is that you've been running away from your pain. Let me give it to you straight, most people's pain is hidden by their success. We use success to hide our pain and we hide our pain behind our ego, which is our identity. So we never get to the pain, we never get to the purpose because we're pursuing externalized success. If you don't stop and go, "Hold on a second..." Here's the question. I'm going to give you the question right now so you can have the answer. Ask yourself this question. It's a very simple question, but the answer will take some time, it will take some commitment. That is: what is it that I needed when I was a child that I couldn't get or couldn't get enough of?
Dov B:
Now, listen to what I said. As I told you, I work with very high level, multi-generational families of wealth and it's the same question I ask them. What is it you needed that you couldn't get or you couldn't get enough of when you were a child? You go, "Well, I had everything. My dad put me in a private school." But is that what you needed? One of the guys I worked with, he said, "Well, I guess, okay, in that case, I guess I needed a connection with my dad." I said, "Okay, good. That's fine." And he said, "No, no. Hold on a second," because he wants to protect his ego. He goes, "I had that." I said, "Oh, did you?" I go, "Yeah." I go, "How did you get it?" He goes, "Fishing. My dad and I would go fishing."
Dov B:
I go, "Great. When you'd go fishing, would you connect at all?" He goes, "No, not really, but we were just together and that was great." "All right, that's fine. Can I ask you how many times that happened?" He said, "Sure." Said, "How many?" "Two, it happened twice." "Do you think you might have needed a little more of that?" He goes, "Yeah." I said, "Tell me your life hasn't been about trying to get connection with people who don't want to connect with you." The guy starts to bawl. He goes, "That's my first two marriages. That's my first two marriages, trying to connect with women who don't want to connect with me." I said, "Yeah, it's not gender specific. It's what you needed. So you need to serve the world in some way through serving a connection." Now that's vague and we have to drill down and that's when we get into the really powerful work.
Warwick F:
I feel like as you're helping leaders understand this, it must be revolutionary. Because so often we try to find love and fulfillment in all the wrong places. Sounds like a country music song or something. It's just-
Dov B:
A ding, ding, ding, ding, ding, ding, ding, ding.
Warwick F:
And you just see it and it's like, "Here we go. The fast cars and the jets and the house in Monte Carlo and whatever else." It's just tough to be happy. You pretend to be happy because you look a bit of an idiot if you're miserable and showed people. But you're just helping-
Dov B:
But it's Instagram happy.
Warwick F:
Right, right. That's such a good phrase.
Dov B:
It's Instagram happy. It's a picture of you on a private jet with three girls who've got pushup bras on, while you're getting out of a Bentley you rented. Come on. This is the problem, this is what I'm saying, is it's a mass hypnosis. I understand it because I teach the psychology of marketing. I get it, if you're 20 years old and you're seeing that, you want it. Of course, you do. Who doesn't want to be surrounded by three girls in pushup bras on a private jet or anywhere? Yeah, of course, I'm 20. Of course, I want that. But it's not going to make you have joy, it's going to give you happiness. Happiness is temporary.
Warwick F:
Exactly.
Dov B:
Joy is a state of being. It's not externally referenced. Self-esteem is externally referenced, that's where I lived before I fell. It was self-esteem, it's externally referenced. Self-worth is internally referenced. Who I am doesn't change by whether you like what I have to say or not. I've probably offended a few people as we've talked today, may have pissed a few people off. That's okay. My job is not to build a wide fence for you to stand on with me in the middle of something. My job is to get you off the fence. Either you're on this journey towards your purpose and serving in the world from your heart and your soul, or you're not. And if you're not, that's okay, you're not on my team. That's all right. I don't dislike you, I don't think you're wrong. You can be whatever you want, but I know who I serve and you've got to decide that for yourself too. You can do that incredibly lovingly, but incredibly firmly. People don't understand it. They go, "I'm either loving and I'm wishy-washy, or I'm firm and I'm an asshole." No, it doesn't have to be that.
Warwick F:
Wow! I mean, I feel like there's so many things to say, even from my faith perspective, it talks about telling the truth in love. I feel like that is what you try to do. You're speaking truth in service of friends, neighbors, clients who you speak to. It's all those stories about the guy that said, "Yes, I had this human connection with my dad one time or something." I mean, there's this longing for connection and as we find that, who we are, our inner truth, and use that in service of others, at least in my experience, that's where joy and fulfillment come from.
Warwick F:
In my own world, in this podcast we've probably interviewed 70 plus guests. When I have a guest, some are prominent, some are not prominent and when they say, "You know what, I felt like I could be vulnerable and share my story and my truth and it felt like a safe place," I mean, that means everything to me. That gives me joy. I mean, I said to my publisher, which sounds a bit strange, who fortunately gets my wavelength, I'm doing my level best to sell as many books as I can because I believe you either do it well or don't do it at all. But my issue is not whether it sells one book or 10,000 or what have you, I just want to be faithful to what I feel like I've been called to and I think from your perspective, serve others.
Warwick F:
If I'm serving others, then that's a win. The numbers will take care of themselves. I mean, I've got a fantastic team in every aspect, but I mean, everybody wants joy and fulfillment. I think you talk about this in your book in terms of eulogy, when all's said and done, who wants to have a eulogy that says, "Joe, Mary, they were billionaire, they founded all this, they broke all these records." Really? They want to feel like their kids, their loved ones and their friends were proud of them. They want to feel like people say, "You know what, they made the world a better place. People loved who they were." Maybe nobody's ever heard of them, but you know what I'm saying?
Dov B:
I do, absolutely.
Warwick F:
You talk about this in your book. I feel like people need to understand, especially successful people because it's really tough. You've got all sorts of people telling you, as I did at one point in my life, "Oh, you're wonderful, you're amazing." All to curry favor and pretty soon you-
Dov B:
They all arrive with a smoke machine and direct it up your skirt.
Warwick F:
Even if you see it the first time, after about a couple hours it tends to break you down. There's only so much praise that we can withstand. Your cynicism meter starts getting eroded by the praise and the adulation. As they often say, praise is a pretty tough thing to withstand. But you're really fighting for people's inner soul. In fact, you talk about the soul in your book, I noticed. I think towards the end. It says, here we go, "My belief, not necessarily the truth, is that the reason we go into leadership is to reconcile our soul." That's an incredible phrase.
Warwick F:
Sorry, meandering a bit here, but does that make sense? You're fighting for people's inner truth and joy and fulfillment in the right places. Talk about how does the soul weave itself in there, into what you're talking about?
Dov B:
By the way, I want to thank you for asking these questions and these are for you as you listen to this, you want to recognize that even the questions that Warwick is asking me, maybe ask yourself. Because this is not for our entertainment, this is in service of you. Don't be passive in this, make sure that there's an activity in it.
Dov B:
For me, my talking of the soul, again, as I said in the book, it's not the truth, it's my truth. Speaking of the soul is not in the context of anything to do with any religion, although you can put it in that if you want, it's in the context of a spirituality of something that is beyond me as in the ego, mind or beyond me as in the body. What that is, is again, my truth, not the truth, you arrive here on the planet, you are not broken. You are massively brilliant in all kinds of ways that may not fit into the categories by which they determine genius or brilliance. But everybody has their own gifts. This is my psychology background, however, the desire to fit in, the desire to belong is so powerful that we trade our soul in order to get acceptance. We trade our authenticity, our sense of truth for the approval of those we need to survive.
Dov B:
I mean, think about a bird, think about a giraffe, think about any other animal. It comes out and it can pretty much take care of itself pretty fast. And oftentimes if it can't, its dad will eat it or its mother will bugger off and you're all on your own. We, as humans, we're pretty useless. We're pretty useless for a long time. For a long, long time we can't take care of ourselves. How do you mitigate that as a being? You look to those who are more powerful than you and that is the god and goddess of your life in a traditional family, which is mom and dad. They know why the grass is green, why the sky is blue. They know what time you should get up even though you're still tired. They know what time you should go to bed even though you're wide awake. They know when you should eat even though you're not hungry and they know when you should stop eating even though you are hungry. They have all the power.
Dov B:
So you learn pretty fast, if I want to survive I've got to get along with these people. As part of that survival, part of your limbic system of your brain, it's saying, "Take care of that." What that means is they're that powerful, they must be perfect. From there you get what's called defective premise. Defective premise means this psychologically, it means this: if they don't love me in the way that I need to be loved and they're perfect, there must be something defective in me. You begin to disenfranchise parts of yourself. You begin to disenfranchise your soul. Maybe you grow up in an academic family so you disenfranchise your creativity. Maybe you grow up in an artistic or creative family and you disenfranchise your academic pull. Maybe you are liberal in a conservative family and so you begin to disenfranchise that part of yourself, or vice versa. You begin to disenfranchise the parts of yourself.
Dov B:
So when I come together with these people who are enormously successful, I will say to them, "Listen, here's what I want you to know, I don't have a billion dollars, you do. That's great. So why am I here? I'm not here to help you make more money, right?" And they go, "No." "Good, let's get that established because you are going to start pulling that up." "Well, you haven't told me any business strategy. I'm not here for that. What I intend to tell you is this, what we're going to do will increase your business. How do I know? Because it's never not done that. But that's never the outset. The outset is to bring home the disenfranchised parts of your soul. This is important, your success is a result of laser beam, targeted focus. It's amazing what you've done to reach the level of success you have achieved is awe inspiring and most people would go, 'Wow! I don't know how you do it.' I'm earnestly in respect of that and honor that.
Dov B:
"You had to be laser beam focused, which means that maybe family issues and family events went by the side and other things didn't get the care that they needed, but you got to that and you achieved it. That's success. But fulfillment and purpose isn't laser focused, it's microscopically focused." They go, "What do you mean?" "If you look down a microscope at a drop of water, you suddenly see an entire universe open up inside that microscope. We're looking down and in, not out." They go, "Well, will I lose my laser beam focus?" And the answer is yes, for a short period because you're focused. But what happens is, that microscopic focus feeds the laser focus. But now you're being driven to that same level of success, with that same level of determination, but from a place of fulfilling your soul, serving others, making a unique difference in the world that only you can do. I can't make the difference Gary can make, I can't make the difference Warwick can make. Everyone of us has our own unique gift to bring.
Warwick F:
I almost feel like you help people's souls be fulfilled, but almost a sense you're a liberator of souls. You help unearth-
Dov B:
It's not a word I can use. Gary will get up from marketing. Ooh, another ooh. Oh, he's going to come over and rub my crystals, I can feel it. Are you rubbing your crystals, or is it just the way you're sitting? That's not who I am, but it is deeply spiritual. But as you can get from my personality, there's nothing whoo whoo about me. But spiritual and whoo whoo don't have to be the same. You've probably put them in the same category, but they're not. Spiritual really is connecting to your soul to have action in the world.
Gary S:
I like what you said, Dov, when you went through the several ways in which we disenfranchise parts of ourselves. Because here's why I think that's important to listeners of this podcast in particular. This is called Beyond the Crucible, we talk about crucible experiences and what you can learn from them. How you can not bounce back from them, but bounce forward from them. Change the trajectory of your life in a good way. Disenfranchising parts of yourself is a way to self-crucible-ize yourself, isn't it?
Dov B:
Absolutely, absolutely and this is why people are shocked to say, "I haven't gone through a crucible moment. I haven't, Dov. I've got a billion dollars, I've got a big house, I've got a yacht in Monte Carlo, I bought the wife a new set of hoo haws. I've got myself a new Rolex, I've got all that stuff. I haven't had a crucible moment." I say, "Really?" And they go, "Yeah." I say, "How many times have you secretly cried even without tears?" It's not an event. In my case, it's certainly an event. In Warwick's case it's an event. And the guy who had a heart attack, maybe it's an event. But it's not and I always say this, "Here's how I will explain it to you. I take a stick of dynamite and I shove it in a rock. I light the dynamite, what happens?" They go, "The rock cracks open." I go, "Great. What happens if I take 30 years and just drop water, one drop at a time every second on that same rock? Does it still not split?" And they go, "Yeah, it does."
Dov B:
It's actually more painful because it's not rapid and the level of tolerance psychologically goes up. This is the problem, human beings are tolerant. One of the great teachings is that we should be tolerant and I always say that's a terrible teaching. Please don't be tolerant. Be compassionate, be caring, be loving, but tolerance is putting up with. Don't be tolerant, I'm not tolerant. I'm compassionate, I'm empathetic, I'm understanding, but I don't want to be tolerant of things that are breaking that rock down that is my soulful foundation.
Dov B:
You're absolutely right, Gary, people are dripping on their own soul and they're creating a crucible in a fractional second over and over and over again. Selling a little shaving of their soul every day. They go, "There was no real event," no, I get it. You've been doing the event, you've been buying into the family mechanism, you've been buying into the family doctrine day after day, week after week, year after year. You're following a family business that is in something that you would have nothing to do with if you were suddenly brought into this, but you feel a responsibility. This is a problem.
Warwick F:
Absolutely.
Dov B:
You're right, absolutely, you're right.
Warwick F:
It reminds me of I think it's Thoreau had this quote and the people leading lives of quiet desperation. That's what some of these folks drip by drip, their soul, their happiness, their joy is eroding even if on the outside they're successful. It's just like drops of acid year after year. I know it sounds a bit whoo whoo, but you're trying to save these people. But in saving them, I agree with you 100%, they will be even more successful and more fulfilled and serve others and have tangible impact in other people's lives. I mean, that stuff is real, what you're doing.
Dov B:
If you're measuring your success by the numbers in a bank account, it's never going to fulfill you. As you mentioned earlier, Warwick, in the book I talk about the eulogy. As you listen to this, I'll tell you the piece in the book. If you've ever been to a funeral, I've been to lots, you know that the person delivering the eulogy, what their job is. It's to dry clean the person who died, to take out all the dirty spots. That's the job of the eulogy.
Dov B:
I can clearly remember going to my friend's dad's funeral. My friend's dad was a, don't know if I can say dick on air, but we'll go with that and maybe you can beep it. But he was just not a good guy, he was a really terrible human being. My friend asked me to come to this funeral, I didn't want to go. But my friend said, "I need your support," so I went. I said, "I'll sit in the back, I'm not sitting in the front." He goes, "Okay." The person in the front gave a eulogy about a story that I'd never heard and it was about how my friend's dad had paid the rent of a neighbor back in the '60s and never asked for the money back, when this person was really desperate. That's a beautiful act. It was the only decent thing he did. He also used to tie my friend to the hot water boiler and whip him with a Hot Wheels track. And he wasn't the only one, he did it to his siblings and he did it to the mother.
Dov B:
This is not a good human being, but everybody's going to remember the story, that's what a eulogy is. It's a dry cleaning of your history. Okay, but here's the thing, as we sat at that funeral, we sat at the back. And the people at the back were my friend, who definitely knew his dad, and me and the way I'd gotten to know him, and other people. I listened to the whispers. What are the whispers? The whispers were that he was an ass, the whispers were that he was mean and that he was cruel and those were the whispers, not the eulogy.
Dov B:
You, as you listen to this, no matter what they get up front and talk about how you started the Dingle Dongle Research Foundation, you got a name of a wing of a hospital after you and you started a foundation for lost dogs, or whatever the heck it is. Great, okay, wonderful. All those things are good, they're not bad, but is that the dry cleaned version? I challenge you in the book and in my work with the people, I challenge them and I say, "Here's the challenge. What are you afraid they'll whisper?" You got to go to that, not just what you want them to say in the eulogy, what are you afraid they'll whisper?
Dov B:
Part of my eulogy, is Dov was a courageous man who lived his life helping others fulfill their soul's purpose. It's not all of it, but it's part of it. But it starts with courageous man. What do you think I'm afraid they'll whisper in the back? Come on, guess.
Gary S:
You said that your friend's dad was a dick. That they say that about you, was that one of the things you fear?
Dov B:
No. The front of mine is that Dov was a courageous man who lived his life blah, blah, blah. My fear is that Dov is a coward. You have to go to the opposite. My ego immediately jumps in and goes, "I'm not a coward. Think about all these crazy stunts I did. That's not cowardly." I go through all these reasons to justify that I'm not a coward. That doesn't work on its own because my ego can justify that I'm not a coward. I went, "I got to test this." So I said, "What if I add an expletive," I won't say what the expletive is, but it's starts with F, ends with I-N-G. Dov was a F-ing coward. Ooh, that punches a little bit. But still my ego can fight and I go, "Okay. I have five grandchildren. What if one of my grandchildren is a little bit older, sits in the back and says that?" Devastating.
Dov B:
Whether it's true or false doesn't matter. It's devastating, so what does that do? The pull forward is the eulogy. I want to be Dov was a courageous man who lived his life serving others in finding their soul's purpose, yes. I want to be that guy, so I'm working towards that everyday. But when I feel lazy, when I feel I've got a lot of great excuses for not doing it, I remember the whispers of my grandchildren and I go, "Get off your ass, Dov, and do what you need to do, even though you're terrified. Even though you don't want to do it. Even though you're feeling lazy. Even though you've got all the justification for not doing it," because I don't want those whispers.
Warwick F:
And you want to live your soul's purpose every day.
Dov B:
All day.
Warwick F:
None of us are perfect. I mean, I have days in which I'm not my best self and say, "Okay, that wasn't a great day. I can do better." You do better, you apologize, whatever you need to do. We're going to have moments where we don't live up to the highest ideals of our soul's purpose, but day in, day out, overall, is that the norm of your life or is it a bit like your friend's dad? It was one kind act amidst a sea of a million torments and tortures of others. That's really the key, right? Is in sum total, I had a few days when I wasn't at my best self, or maybe a few months, whatever. In total, on average, day in, day out, in your case, I did live a courageous life in service of others.
Warwick F:
At that point, from my faith perspective, there's a scripture that says, "Well done, good and faithful servant," and I'm sure there's echoes of that in other faith traditions. That's what we all want, whatever eternity's going to be.
Dov B:
Yeah and the thing about this that I really want to make clear, in case I haven't, this is really important, this is not about you being perfect. Again, you know as I talked about in the beginning, I studied all these religious philosophies and I'll often meet people of faith, not necessarily Christian, but of whatever faith and I can see their torture. It's clear to me. I go, "It's interesting to me that I can see your torture, yet you talk about being of faith." They go, "Yeah." I say, "Do you know anything about the Bible?" They'll go, "Yeah." I go, "Okay, great. Can I ask you what you know about Moses?" They go, "Not much." "Moshe one of the forefathers of the Jewish faith, do you know that he murdered an Egyptian?" "No." "Yeah, he murdered an Egyptian. He's a murderer. "Pretty good guy, still held high, but he was a murderer.
Dov B:
"What about David? King David, he was the great shepherd. He was anointed by God, what about him? What do you know about him?" "Well, God chose him to be king." "Yeah, but here's the thing you might not know about him. That while he was the king, he saw this really hot chick. Her name was Bathsheba. Man, she had some booty. He was like, 'I'm in there.' But she was married and so what did he do? He sent her husband off to the front lines to get killed so he could get himself some action."
Warwick F:
Exactly.
Dov B:
Oh, apparently he wasn't perfect. Then there's this other bloke, you might have heard of him. What was his name? I think he was Mexican. What was his name? Jesus, yeah, Jesus. Jesus, you might have heard of him. One day he's hanging out in the temple, he's having a chat with people. He's trying to help them and guide them and all the sudden he sees these people ripping people off. They're money changers ripping people off and he loses his rag, he loses his temper, he gets pissed off. He turns over the table and starts whipping them. If Jesus is allowed a temper, if David's allowed to be horny, if Moses is allowed murder, the fact that you were not so great today is going to be okay, I promise you.
Dov B:
The only thing to do is to course correct. It's not to stay on that path, it's to course correct. I don't say that to make light of any of those great stories, I say it because I believe that they're there to teach that lesson. While you're in the flesh, you have an ego. While you have an ego, you will fail. That's okay, course correct. It's not about perfect.
Gary S:
That sound that you just heard, listener, wasn't just another well delivered point by Dov, but it was also the captain turning on the fasten seatbelt sign, saying that the time is approaching, it's not here yet, where we need to put this Beyond the Crucible plane on the ground. Before we do that though, Dov, I would be remiss if I did not give you the chance to tell our listeners how they can find out more about you and your services. How can they do that online?
Dov B:
Thank you, very much. I appreciate that entirely, thank you. I'm easy to find, D-O-V, B-A-R-O-N. If you Google that you're only going to find me. And you'll find many thousands of pages, but you can obviously find me at dovbaron.com, D-O-V-B-A-R-O-N dot com. You can also find either my podcast on the usual places that you listen to podcasts. I have the Leadership and Loyalty podcast, which Warwick will be on in I think it's the beginning of 2022. He'll be on there, so that's Leadership and Loyalty. And we also have the Curiosity Bites podcast, which is also you can find on the usual platforms. Of course, I'm on YouTube, there's over a thousand videos on there. Instagram, LinkedIn, Facebook, all those places. I also have an outlet on medium called The Dragon's Den, where you can find my articles. I mean, basically I'm nauseatingly out there if you want to find me, it won't be difficult.
Gary S:
Excellent. Warwick, take the last question or two.
Warwick F:
Yeah. Well, thank you so much, Dov. I love how you're really fighting for people's souls, true selves. There might be leaders, maybe some are successful, maybe some are successful at a smaller level. Maybe in Thoreau's words, they're leading lives of quiet desperation. Maybe they've had a big crucible, maybe it's a series of small ones. What's a word of hope that you would give them where they might be thinking, "This eulogy thing, if I died tomorrow, I'd be a little worried." What's a message of hope you would give for those folks?
Dov B:
It's never too late. It's never too late. The only part of you that says it's too late is ego. It's never too late. What I want you to know is this, as a message to your soul: is who will suffer if you continue to play small? And by small, I don't mean success-wise. Who will suffer if you continue to ignore that deep driving purpose within you? You came into this life for a reason. You did not get your hopes and dreams by accident. They are your soul crying out for expression. When you step into that, when you claim that and you can, that is within you, you have the power within you right now. Even though they, whoever they are saying you can't, there is within you a magnificence so powerful that it can transform not only your life, but the lives of everyone that you touch.
Dov B:
But to do that, you must be willing to abandon that which you're attached to in order to get to what you want. You cannot step into the promised land while holding onto something that will never fulfill you. There is magnificence in you and you deserve to bring it to the world. The world needs you because as I said earlier, I cannot deliver Gary's message. I cannot deliver Warwick's message. No one else is you, you are uniquely made by the creative force of the universe, whatever you want to call it, to deliver your message. You can only do that if you tap into your soul's purpose. Then you will have more success than you've ever dreamed, but you'll have so much fulfillment, so much love, and you'll have joy. Not just happiness, not transitory, but true joy. And that is worth dying for.
Gary S:
I have been in the communications business long enough to know when the last word on a subject has been spoken, and Dov Baron has just spoken it. Listener, you have heard me say when I close out shows a lot, here are three takeaways. If I tried to only give you three takeaways from this incredible episode, we'd be here for an hour of me trying to do that. So here's what I want to do instead. Dov asks some questions in his book that we've been talking about and I want to leave you with those questions that he asks the readers of his book to ponder, so that you can ponder them in the context of this conversation we've just had.
Gary S:
Here are those questions. First question: what exactly is my purpose? Ask yourself that question, explore those answers. Second question: what is that value that I have given or could give to all those around me? What can you give away? How can you live as we've talked about here, in service to others? The third question: what is that thing everyone else sees in me, that I can't? Could be a very positive thing, could be those whispers at the back of the eulogy that Dov talked about. What are those things? Explore some of that. Take some learnings from that. And the fourth question from the book is: what is my own genius blind spot and what has it cost me? We could do an entire series on this podcast on that subject.
Gary S:
But as for now, plane's on the ground, we're getting our bags out of the overhead compartments and it's time to go. Thank you for spending this time with us and until we're together the next time, please remember this that came through loud and clear in this episode of Beyond the Crucible. Your crucible experiences, we know are painful. Our crucible experiences have been painful, sometimes in Dov's case, very physically painful. In Warwick's case, emotionally painful. But here's the good news: it's not the end of your story. It is in fact, if you learn the lessons of that crucible, if you apply those lessons, those learnings and they lead you to move in a different direction in your life, move beyond as the title of this show is, beyond your crucible, it's not the end of your story. In fact, it's the beginning of a brand new story which can be the best story of your life because where that story takes you is to a life of significance.
As we wrap up six weeks of exploring what resilience is and how to build it, BEYOND THE CRUCIBLE host Warwick Fairfax and co-host Gary Schneeberger discuss the insights and inspiration offered by guests Stacey Copas, Katie Foulkes, Heather Kampf, Lucy Westlake and Dr. Craig Dowden. Among the wisdom and practical action steps they offered that are discussed in depth here:
Resilience is a skill that can be learned just like building muscle in the gym.
If you have access to the resources you need to meet the challenges you’re facing, you’ll be more resilient.
You never know when your greatest obstacle will become your greatest opportunity.
Failure is inevitable. How you react to it is what matters.
How most guests in the history of BEYOND THE CRUCIBLE have had a resilience story (1:29)
The Stacy Copas resilience story: Paralysis was a gift (4:01)
Warwick’s response to a Robert Kennedy quote on resilience (15:11)
The Katie Foulkes resilience story: An Olympic crucible (17:10)
Warwick’s response to a Thomas Edison quote on resilience (23:19)
The Heather Kampf resilience story: Down but hardly out (24:42)
Warwick’s response to a Winston Churchill quote on resilience (31:11)
The Lucy Westlake resilience story: Keep climbing (33:15)
Warwick’s reaction to a resilience quote from his book (40:20)
The Craig Dowden resilience story: Rooted in research (43:20)
Warwick’s final series thoughts (51:58)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Gary S:
And I'm Gary Schneeberger, co-host of the show, saying hi as we settle in for the final part of our six-part series, Harnessing Resilience. Warwick and I will unpack this week what we found to be the most insightful and inspirational takeaways from the five remarkable guests we've spoken to the last month and a half. So sit back, dial in and learn some best practices in the art and science of moving Beyond your Crucible.
Gary S:
So, you may ask yourself, listener, why did we decide to talk about resilience? One of the things, I said at the outset, in the video version of the show is that without resilience, you really don't have a shot at bouncing back from your crucible. It's so critical to moving beyond your crucible that you can't really talk about crucibles without talking about resilience at some point, unless you want to talk about just staying in your crucibles.
Gary S:
And one of the things, Warwick, and I think this is true, pretty much every guest we've had on the show. We've had more than 75, 70, 75 guests so far. Is it fair to say that every guest has a resilience story or a resilience shading to their story as they move beyond their crucible?
Warwick F:
Yeah, absolutely, Gary. I mean, life is tough and we've had 70 plus guests with every kind of crucible from physical to abuse, to business failure. And really, we often talk a lot in Crucible Leadership that when you go through a crucible setback and failure that can be devastating and painful, typically is, is you have a choice to make. "Am I going to just hide under the covers and just give up for the rest of my life, 20, 30, 50 years? Or am I going to choose to persevere and really try to bounce back?"
Warwick F:
That requires a huge amount of resilience to decide to not give up on life and move forward in any direction. It's life is tough and so with that resilience, you'd probably stay under the covers and you don't make the choice to try to bounce back and moved beyond your crucible. Without resilience, you're not living beyond your crucible at all. You're stuck.
Gary S:
Right. And that's, we talk a lot at the start of the show sometimes about the reason why we talk about crucibles. We don't talk about them I say, so that we can build a virtual campfire and sit around and swap war stories and feel bad. We talk about it to offer hope and healing. And helping people understand how individuals have harnessed resilience in their lives in their crucibles. And also what the science says about it, I think has offered a great perspective.
Gary S:
Where some of this stuff comes from, listener, where you'll be able to revisit some of what we're going to talk about here is there's a blog that is live now on the Crucible Leadership website. The blog is titled, What Resilience Looks Like and How to Build It. That blog is at Crucible Leadership.com right now. And you'll see you'll be able to read some more about some of the things that we're going to talk about.
Gary S:
But what we had is we were coming to, and I wrote that blog because Warwick work is way too busy right now, readying the release of his book, Crucible Leadership, Embrace Your Trials to Lead a Life of Significance, which is out on October 19. So, I stepped in. I was honored to write the blog about kind of what we've been talking about on the podcast.
Gary S:
And one of the things that we did is we surveyed. There's more than five hours of content in the first five episodes. This is the sixth episode as I said. In that five hours of content, there was all kinds of insightful things said about what it takes to harness resilience. We tried to pull one or two things from each guest and really shine a spotlight on that because we think those are the key learnings of what this series has brought to the table.
Gary S:
So, we will start with Stacey Copas. Stacey Copas was our first guest, Week 1. And Stacey, you may remember was injured in a diving accident when she was 12 and that diving accident left her a quadriplegic. She described what followed as not being pretty. She lived life aimlessly. She lived life hopelessly. She lived life listlessly. She had some drug issues. She had some depression. She just wasn't really, in her teen years, life didn't hold much hope for Stacey Copas. She was caught up in the what ifs and the why mes of what her crucible did.
Gary S:
And then one day, she decided she couldn't feel bad about something she was grateful for and she began to view her accident as a gift. And one of the things she said, and I'd love to get your reaction to this, Warwick. One of the things she said in our episode, when she talked about resilience was this: Resilience is a skill that can be learned just like building muscle in the gym. How do you react to that?
Warwick F:
I mean, that's just, it's so true. I think so much of leadership and life is sort of the inner game, is the inner qualities of being resilient of watching your mindset and the way you think, it's so critical. So, with Stacey, she had to reframe what she went through. A lot of it was, she's an Australian.
Gary S:
Two Australians.
Warwick F:
She was diving into an above ground pool.
Gary S:
And there's two Australians in this series, by the way.
Warwick F:
Yeah, I mean-
Gary S:
As usual, we're favoring the Aussies.
Warwick F:
Yeah. Who knew? I wonder why that happens. But yeah, I mean, what's interesting is her mum told her, "Stacey, don't dive into that pool. It's an above ground pool." And like a lot of kids, just ignored her parents, so she had to live with the fact that it was her fault. She was in a wheelchair because of her own mistake in her youth. Now, it's easy to say, "Oh, she's just 12." But she had a hard time letting that go. So, she had to get to the point where rather than, "I'm an idiot, why did I do that? Why me?" And get to the point where she got to "How can I use what I went through in service of others."
Warwick F:
And she now is a resilience coach and author/speaker. But when she said that she viewed what she went through as a gift, I mean, that's astonishing statement of you being paralyzed/quadriplegic as a gift? And you might say, "I can't. That makes no sense. That's abhorrent, that's wrong." But I think it's a mindset is this gives her a platform to help others. And so, I mean, it's funny, we just chatted later with Craig Dowden that we'll get to, he talked about that whole reframing and why that's so important.
Warwick F:
But she is such a stunning example of reframing what she went through to help her think of it differently and serve others. And so, it's that reframing and that mental gymnastics, in the literal sense of that word, that has enabled her to be resilient. It's that mindset shift in Stacey that is the key to her resilience. And so that she could stop with the destructive behaviors, and move in a new direction. It's just astonishing what she's done, and how she views what she's doing now and the change.
Gary S:
And it's interesting, there's something else that she said that dovetails or is sort of an on-ramp into this part of what she said, because when she said, her accident and the injury that came with it was a gift, she's not talking about being paralyzed was a gift. She's not saying that and we've had other guests who've talked about those things about how their physical disabilities, what they've gone through, their physical ailments, accidents, traumas and tragedies, they've talked about them as gifts. They're not talking about the physical ramifications.
Gary S:
What Stacey said it wasn't because the accident left her paralyzed that led her to view it as a gift. It's that the accident presented her with opportunities she almost certainly would not have had without her injury. And I think that without doing deep dive research on it right now, I think that's probably true for all the guests we had, who when they talk about their crucibles, they see something in them where they learn something. And I know that's true, Warwick, for your own crucible.
Warwick F:
Yeah, I mean, I was just thinking that as you were saying that. There's no question. I mean, I've had to do plenty of soul searching listening to these guests in my own life and just the concept of a gift. I mean, what I went through losing 150-year-old $2 billion company, after a $2 billion takeover, to view that, I almost listening to folks like Stacey say, "Well, in some ways, it was a gift. In some ways, it was a blessing." Was it painful when, would I rather have not gone through that pain? Of course. Nobody wants to go through their crucible pain, but yet, it gave me a platform to talk about and identify and empathize with other people about setbacks and failures and they're painful.
Warwick F:
And try to help others get beyond them and lead productive lives, lives of significance as we call them. Lives on purpose dedicated to serving others. Well, what I do now in my book that comes out October, none of that would have happened without the pain of the crucible. So amidst the pain, there was a blessing and a gift there, which I don't know. Before this series, would I've quite used those words? I don't know, but it's making me think a lot about it now. So, I mean, it's true.
Gary S:
And that's a big statement to make about the series that we're concluding here. You've been the host of all 85 episodes that came before and for you to say that listening to the guests and the concentration of having guests talking about resilience and harnessing resilience led to you changing the way you deal with your own crucible or or how you think about your own crucible. I mean, you're the founder of Crucible Leadership does so that that's a pretty good endorsement of the series as a whole, I think.
Warwick F:
Yeah. And I think one of the other things that says is we all want to be lifelong learners. I might have had some Inklings, yeah, some good came out of the takeover, I just don't think I would have said blessing or gifts. So, listening to people in this series, we can learn a lot that helps us in our lives. It's helped, I mean, every single guest we've had has said something that I found profound and it helped me, so there's no question.
Gary S:
Speaking of that, by the way, you are doing a remarkable job at playing me in this thing. I'm doing a terrible job at playing you, I think, but you're doing a remarkable job of playing the co-host here. Because that leads me to we have identified, I said one of the quotes that Stacey said in her episode. And we identified some other things that they said that are really insightful and encouraging and inspiring. And some of them we're going to actually play throughout this episode.
Gary S:
I'm not going to shine a spotlight and say, "We're going to play a clip now on all of them." But based on what you just said, I think it's important, primarily because Stacey didn't actually say what we're about to play. I said it. And the reason that I said it is it was so inspiring and she put it in the form, we have all guests fill out in advance that I just got impatient while we were talking to her, and I blurted it out. But here, we'll play what I said, based on what she said. It's her perspective, my mouth, but listen to this idea of how a crucible, a setback a failure, use it like she says, like a trampoline. Listen to why she says that is the case.
Gary S:
There are a couple of things I love in your book, this I've just decided is the thing I love most about what you write and you say this and listener, get a pen out, get a pencil out, get chalk out, draw it in chocolate on something, but you wrote this. "Another way to visualize this is to think of jumping on a trampoline. The lower down it goes, the higher up you are launched." That is some powerful insight into what resilience really allows you to do.
Gary S:
And that idea that that we were talking about there, Warwick, about your own pain is your own pain, your worst experience is your worst, don't compare, right? The lower down you go that you get to determine that, but you also get to determine as you practice resilience, how high you go. And I think that's the example that both of you set and hopefully, our listeners hear that and draw hope from that.
Gary S:
Is that not one of the most profound things you've heard, simple and profound things you've heard in our time hosting this show?
Warwick F:
Absolutely. Gary, I mean, the idea that the lower down you go, the higher you get launched. I mean, that is positive thinking. And it's just the idea that the depth of your pain can fuel such empathy, passion, and a desire to help others. It's sort of like for every, I mean, I'm not a physicist, but for every action, there's a reaction, so it's almost like for every negative, maybe there can be a positive if you look at it that way.
Warwick F:
And that's just a profound statement and she's living that with her speaking and coaching and really her desire to help other people, other people with injuries. I mean, she's just having an enormous impact on so many people. But it's a stunning thing to say, "The lower down you go the higher you get launched." I mean, yeah, again, that's everybody in this series would win an Olympic gold medal for resilience, but also shifting mindset.
Gary S:
Yeah, for sure.
Warwick F:
I mean, that is just, that is what pretty much all of our guests on the podcast we've ever had, it's yeah. She's an amazing person.
Gary S:
So, I've not told you this, Warwick, I'm going to surprise you right here live. So one of the things I did when we started to talk about doing a series on resilience is I went online and I found the 50 best resilience quotes that are out there. So, as we move from one guest and their insights to another, I'm going to throw out a random quote I pull out of this and just get your reaction to it about resilience.
Gary S:
Here's something that Robert F. Kennedy said about resilience. And I want you to tell our listeners your reaction. Robert F. Kennedy said this, "Only those who dare to fail greatly can ever achieve greatly."
Warwick F:
We've had a number of at least one other person in the series talk about that. I think Lucy Westlake gets into that a bit. But yeah, you've got to be willing to fail. You've got to be willing for that bold achievement. I'm not going to remember the exact quote. But it reminds me of Teddy Roosevelt, that has this famous quote that Brené Brown talks a lot about of talking about the man in the arena that's willing to go out and to dare greatly. I think is his words, it's similar concept. And part of being resilient is being willing to fail, willing to go outside your comfort zone, in a cause of something beyond yourself.
Warwick F:
All of these people that we've had were they believe leaders in history, whether it's Abraham Lincoln or so many others. They were willing to fight for a cause beyond themselves, where failure was a distinct possibility. But in service of humanity and what they thought was worthwhile, they were willing to dare greatly to even fail greatly. And so, that's part of what's needed. It's not for the timid, resilience, but you've got to be willing. If you're not willing to fail, you'll never succeed.
Gary S:
Well said, well said. Our next guest, we'll move on. We'll turn the page to our next guest, who also happens to be our next Australian guest. In the Harnessing Resilience series on Beyond the Crucible. That was Katie Foulkes, and it was interesting you mentioned a few beats back, Warwick. You mentioned something about gold medal winners in Harnessing Resilience. And Katie Foulkes is someone who actually was in the Olympics on two occasions. And the crucible that she explained with us came from, I believe it was her second trip to the Olympics was in Athens, right? Yeah.
Warwick F:
Yep. Yeah, you got them.
Gary S:
In 2004, she was, and help me out with some of the details of this. She was on the rowing team. So, maybe you can tell the story better than me of kind of what happened with Katie Foulkes.
Warwick F:
So, Katie Foulkes was the cox of the Australian rowing crew or rowing team, eight, in the 2004 Olympics, and they made it into the final. They came out of the blocks. They were going super fast. They felt like they really had a shot at medaling. And then about partway through the race, maybe halfway, one of the women in the boat just stopped rowing. And when one person stops rowing and lies down, the person that's next to her behind her, I'm guessing, can't row either, so that takes two out of eight, out of the boat from rowing. And so needless to say, they finished last.
Warwick F:
To stop rowing in the middle of a race was stunning and that the challenge was there was no good explanation. It wasn't equipment failure. It wasn't injury. There was nothing that their public relations team could say, "Oh, it was unfortunate, but..." There's no easy "but." And so, it is not something that Katie could really talk about because it's not her story to get into why this other woman in the boat stopped rowing, so.
Gary S:
And it's important to say, let me stop here just for a second. It's important to say before you go on to say that the crucible for her wasn't losing the race, right? That's fair to say.
Warwick F:
Right. Totally.
Gary S:
The crucible, what she went through, the difficult thing that she went through was not that they didn't win Olympic gold. What was the crucible was what, was what?
Warwick F:
It was the condemnation in the Australian press, as I often say.
Gary S:
Good word.
Warwick F:
US press isn't easy, but Australian press is another level, especially when it comes to things like this. Australians love sports. And so, this poor woman she was called all sorts of names in the press, even the then Prime Minister of Australia called that crew and what happened Un-Australian.
Gary S:
Yeah, that's just crazy to me. That's just crazy.
Warwick F:
That's as a bad thing is you can never be called in Australia as Un-Australian, because it's this huge ethos of what it means to be Australian. It was a horrendous crucible and there was no easy way out of that one. There was no easy way to rehabilitate your reputation. Even though Katie did nothing, she was part of that boat that went through this horrendous crucible.
Gary S:
Yeah. And yet, she found a way to do it, because we featured her, not only because we feature on the Harnessing Resilience series, but also because she learned some things in moving through her own crucible that led her to study resilience. That led her to see scientifically, research wise, what does it mean to harness resilience. And for me in this series, her comments were the first real big eye opening moment I had. I was one of those people who thought resilience is a matter of digging down deep inside. The deeper you can dig. Grit it out, tough it out, dig deep, find the answer within.
Gary S:
And what she discovered both what she went through and then what the science backed up is that that's only part of the resilience equation, digging down, digging deep. It's also casting wide. It's going and harnessing the resources you have around you. Here's the quote that she gave us, that's included in the blog that's on crucibleleadership.com.
Katie Foulkes:
Well, I've got these research opportunities. This is really interesting. It's showing me that something like resilience as an example, we simplify, show parallels to my rowing experience here. We simplify these complex events. We tell someone just to be more resilient. We sometimes point the finger at people and say they're not resilient and it was all very simple.
Katie Foulkes:
And as I started doing this research and thinking about my own experiences when I'm resilient to some things, not to others, resilient at some times, not at other times, I was fortunate enough to work with a gentleman called Dr. Michael Cavanagh at Sydney Uni, who had this new definition of resilience, which is really exploring what is, now I'm going to use dorky language for a second, what's in our surrounding systems. What's around us that helps us be resilient? And so the research is showing that if you have accesses to the resources you need to meet the challenge you're facing, you'll be more resilient. It's kind of obvious, right?
Gary S:
That blew me away. What was your reaction when you heard her say that?
Warwick F:
It's okay to ask for help. Asking for help is not a sign of weakness. I would say it's a sign of strength, a sign of courage.
Gary S:
And it's a sign of resilience. It's a sign of harnessing resilience.
Warwick F:
Right, absolutely. It's rare that you will get through a crucible without help. And bouncing back yourself, it's very, very hard. So, she realized it was important for her and for others to get help.
Gary S:
Before we turn the page to the next guest, who's not Australian, this time by the way, the next guest we're going to talk about, let me throw another random resilience quote at you, Warwick. This is from Thomas Edison. And Thomas Edison said this, "Our greatest weakness lies in giving up. The most certain way to succeed is to always try just one more time." What do you think?
Warwick F:
The amazing thing is I feel like many, if not all of them, people in our podcast Resilience series have said that. It's basically, failure is not trying. It's not failure. I mean, Lucy Westlake, Heather Kampf may have indeed mentioned that, too. It's the notion that if you do your level best at something, that's not failing. That, again, is something that I don't know if I heard that or not, but it's such a profound, because then so long as you do your best, that's not failing, you've tried.
Warwick F:
So by reframing, because often the F-word, the failure word makes it go, "I don't want to try because I might fail and that's going to hurt my identity." But if you say it like, "It's not really failing if you've tried your best." "You're entering into the arena," as Robert Kennedy and Teddy Roosevelt said. So, by all means, entering the arena is not failing.
Gary S:
Our next guest that we want to talk about, to me, was they're all remarkable. Her story was most remarkable to me because there was video evidence of it. And that is Heather Kampf.
Gary S:
Heather Kampf was in college. It was in 2008. She was a runner. She was in the big 10 championships running the 600 meters. Six hundred meters is a three-lap race over a 200-meter track. And she was, she had a lot of stuff she told us. She ran two other races that day, so she was kind of holding back in the first two laps, and she was ready to really turn the burners on for the third lap, and she tripped and fell. And she didn't just, as she put it, "It isn't like my hands just touched the track," she fell and skidded across the track.
Gary S:
And we have a clip that we showed with the episode on our social media, you can find it of both Heather talking about that incident and her actually falling and what happened next. And why that was so remarkable is that she got up. The other runners had, what, six, seven body lengths ahead of her. And she ended up in the last 200 meters sprinting and winning her heat.
Gary S:
I mean, what was your reaction when you saw that video? When I showed you that video, when we were thinking of having her on, what did you think?
Warwick F:
I mean, it's amazing. I mean, if anybody's familiar with running, at least in that indoor track, you're running as a pack, in her case with some other women. And I think somebody behind her caught her heel, maybe more than one person, just, it's a tight bunch of people. And she fell flat on the stomach. I mean, she didn't even realize how bad it was until her dad showed her the video. And she got up and somehow came back and won.
Warwick F:
I mean, it's just like out of the movies. I mean, it's like, "How does that happen?" It was remarkable for just whether she had won or not, for her not giving up and says, "Okay, I'm going to try and win this thing," and she did. It was just, that video was stunning. It's like, how can that be possible? How can you do that? It was amazing.
Gary S:
And the thing that she said in the show, I mean, she's very matter-of-fact about it. My favorite part about that interview was that video that we just discussed that you can see in our social media on Facebook at Crucible Leadership and at LinkedIn for Warwick, you can see the video. It's been viewed by tens of millions of people. And when she was talking to us about it, she said something like, "And that video that's been viewed by 6 million people," she didn't even know. That tells you everything that you need to know about the character of Heather Kampf is that she doesn't have a tally board about how many millions of people have watched her remarkable feat.
Gary S:
That's not the thing that's important to her. And nor was just "never give up," the message, even though that's the title on a lot of the videos that you'll find out there on the internet of her race, it will be Never Give Up. She said, "It's never give up and then add to it." And really her add, the learning she draws from that was have a plan. What she said fueled her resilience in that moment where she had a plan for that race and the plan did not include falling and not finishing.
Gary S:
And she talks about how her coach said, "Even if you only get one point, that's one point that helps your team and you get one point, if you finish. You get zero points if you don't." So, she was when she got up, she wasn't never quitting just to never quit, she was never quitting because she wanted her team to win. She wanted as she said later, "Significance is success shared." She wanted significance. She wanted success to be shared with her teammates by going through and winning that race.
Gary S:
And the other thing that she said, that sort of is a great takeaway for a series on Harnessing Resilience was this.
Heather Kampf:
For me, it's like never give up because you never know when your greatest obstacle becomes your greatest opportunity to do things you never imagined you could. Because I would never have pictured that I could have gotten up with a 200 meters to go in a sprint race and win. But that gave me so much confidence going into the Olympic trials that summer and to follow through in the rest of my professional career to believe that I have this gear somewhere within me that I might need at some point again. And it could be another magical moment like that.
Gary S:
I think every guest we've ever had on has had that experience, too.
Warwick F:
I mean, that's so true. Yeah, just I think of my own life and the whole takeover, the greatest obstacle become the greatest opportunity. Yeah. I mean, I've chat to people, today, yesterday. And when I say talk about the losing $2 billion, which is a lot of money even in the US, I'm willing to be vulnerable about it, which I am because it's I want to help people and its vulnerability for a purpose. I'm willing to be open about it and say, "Yep, I screwed up and made some big mistakes." People tend not to talk about failure, business failure in particular, and they don't tend to do it in an open vulnerable way.
Warwick F:
So, that's my specific way of how my greatest obstacle has become my greatest opportunity. It's not like a speech or a message I was looking to have, but whether you think it's God or some sovereign power somewhere, I guess that was the path that's been laid out. And if that can help people then I'm happy to do it, but I wouldn't have had that opportunity without that obstacle. So yeah, I wholeheartedly agree with Heather's viewpoint. It's profound.
Gary S:
And it is. You can almost mash up her comment here with Stacey Copas' first comment that we talked about. And you could say you never know when your greatest obstacle will become your greatest opportunity and your greatest gift. You can mash those things up because it's again, to your point very, very astutely made. It's a mindset shift.
Gary S:
It's the mindset shift to what was I think remarkable about what Heather did in that race was that her mindset shift happened in an instant. A lot of times it takes days, weeks, months, years, decades to get over beyond our crucibles. It took her a few seconds to get over that one crucible, and there's video evidence of it. I think that's what makes it so evocative.
Gary S:
All right. Here's my random quote that I'm going to throw at you before we move on to our next person. You're going to love this one, Warwick because I know you love, you're a big fan of this person. Winston Churchill said this, "If you're going through hell, keep going." What do you think of that?
Warwick F:
Yeah, that's boy, that's pretty amazing. I think of World War II and I guess probably his way of saying, when things are at its darkest, which it was in 1940 for Britain. America hadn't entered the war yet. It was pre-Pearl Harbor. Germany had conquered all of Europe including France. Battle of Britain was happening. They were vying for dominance over the skies. It seemed like invasion of Britain was likely. I guess, maybe he viewed that time it was, almost literal, living hell at the time for Britain. But you keep going, you just don't give up.
Warwick F:
And he gave that, probably, I guess you could say maybe the most famous speech on resilience that any leader has ever given. In which he said, "We will never give up. We will never give up. We will fight them on the landing grounds. We will fight them in the villages, on the streets, in the countryside, in the cities. And even if they would overwhelm us," back when Britain had an empire, "Our Commonwealth countries will come to our rescue."
Warwick F:
And yeah, it was like, talk about power of positive thinking. It's, "We are never giving up no matter what." And that galvanized the whole British people of, "Yeah, we're not giving up," even though life couldn't have looked more dark than it was. So, yeah, it's a great quote. And if he was about, he would win the all-time, potentially all-time, Olympic gold medal for resilience. I mean, Lincoln is up there, definitely. But Lincoln and Churchill, amazing.
Gary S:
Yeah, they were both legendary harnessers of resilience to use the title of our series. Speaking of legendary harnessers of resilience, our next guest, was Lucy Westlake. And for me, Lucy was, and I noticed this when we were doing the videos, snippets of the best bits from the show, is there's just, she's a 17-year-old girl. And she's just so sweet and charming. And Lucy's claim to fame, if you can believe this, listener, is by age 13, she was in the position to have ascended the highest peak in every US state.
Gary S:
So, at age 13, she had done 49 states and she was trying to ascend Denali in Alaska. And that's when her crucible moment hit, and she needed to harness her resilience. What happened there, and it's amazing that at age 13, she spent 20 days, she and her dad trying to find a way up to the top of the mountain. They were up at high camp, she called it and they were trying for 20 days to find a way around this, do that, it was bad weather. Then some things happened with their guides that that that made it impossible to try the ascent.
Gary S:
And it wasn't until 20 days had passed that she decided, she and her dad decided, they weren't going to be able to do it on this attempt, so she wasn't going to hit the peak. But one of the things she said to us in that conversation was at that moment, on like day 19 trying to get up the highest peak, 20-some thousand feet at the top of Denali. Nineteen days of just living through hunger and tiredness and cold, she said, "I wasn't going to go down without a fight."
Gary S:
And I'm thinking, "You've been there for 20 days. I would have said that maybe after a day if I even got there. But I mean, you've already been fighting for a long time." That's the kind of spunk and spirit that she brought to it. And she said this to us, which I'd love to get your take on because it's in the same zip code of what we've been talking about. Lucy said this, "Failure is inevitable. It's how you react to it that matters."
Lucy Westlake:
If someone just quit after the first failure, if they're like, "Oh, that defines me. I'm not good at this sport or at this job or at this role," then you'll really never reach your full potential in that because just like quitting after one failure. Failure is going to happen no matter how good or bad you are. And I think, I mean, I've definitely learned the most when I failed, that's when I reflect the most on it. When I win, I'm just like, "Okay, good job, well done." But when I fail at something, that's really when I look at what I'm doing more closely and can improve based upon those reflections. So, I'd say yeah, failure is a great learning tool.
Warwick F:
It is. I mean, in this case, it wasn't really her fault. They had some guys that were with her that were called away from some other accident, difficult situation they had to deal with. So, it wasn't like she did anything wrong, or lack of planning or lack of, I don't know, quite what. But yet, she still viewed it as a failure. Now for most people, for age 13, not being able to climb all 50 peaks in the US doesn't seem like a big failure, but for her, she's a driven person, I mean, it was devastating.
Warwick F:
She had almost have reached the pinnacle of what she was trying to achieve, literally and figuratively. And yet, she failed. Well, if you're going to go for bold adventures, bold tasks, just go for things that are not easy. I mean, most things worth having are not easy to obtain. Otherwise, you wouldn't value them that much. Yeah, it was disappointing, but she was also not going to give up. She ended up trying again, a lot of years later, and she finally made it. But it's-
Gary S:
Yeah. Four years later, when she was 17, just this past summer, she and her dad scaled Denali, and she did become the youngest female ever to hike all 50 highest peaks in the US.
Warwick F:
But she wasn't going to say, "Okay, I'm not doing that again or it's too hard. And what happens if that happens again. We don't have the right help." And it didn't go perfectly this last time, but they got it done. And she's not afraid of failing. That's one of the big lessons from Lucy Westlake. She is not afraid. She's not afraid to fail. And that just does not hold her back.
Gary S:
She told us, one of the many things she told us that was just wise beyond her years, not to be insulting, but true, she's a 17-year-old young lady. "Failure is a great learning tools," one of the things she said to us. And another thing that she said to us that I think is tied with Stacey Copas talking about the trampoline effect of the crucible, the farther down you go, the higher up you can launch. Lucy said this when you asked her at the very outset of the show.
Gary S:
And it was like it was one of those things we're trying to get warmed up at the start of the show. And you're like, "Hey, Lucy, how would you define resilience?" And this is what she said to you at that time and I think both of our, I don't remember seeing it, but it felt like both of us went, "Wow," or we might have actually said, wow. But she said this to that question, "The best way to build resilience is to try something." I mean, that's a mic drop moment in the pantheon of Harnessing Resilience, isn't it?
Warwick F:
It really is. I mean, I'm a reflective person, so I tend to think, reflect, think, reflect again before doing things. So, I do get things done, but I tend not to, other than when I jokingly say, make $2 billion takeovers. I tend to think very carefully before I do anything, especially now. But just this idea of just trying, of just trying something. Being willing to say yes, she said in another comment. People who succeed, as we keep saying in the series on resilience, they're willing to fail. And being willing to fail means you've got to try things.
Warwick F:
I mean, I think of Thomas Edison, who we mentioned, he tried like a thousand different filaments before he found, I don't know, it was like cotton with I don't know, what some substance on it for the filament for the light bulb. Well, that was probably 999 failures before he reached success. Okay, but we wouldn't have the light bulb if he said if he tried 100 filaments and it's like, "I'm giving up. This is all too hard. Forget about it."
Gary S:
Right. Like Lucy, he did not give up without a fight.
Warwick F:
Indeed, indeed.
Gary S:
I've got one more quote before we move on to our next guest. Here's this quote, "Great leaders keep going. They never give up. Their crucible experiences are never the end of their stories. They learn from and leverage them as opportunities to write a new chapter of their stories." Wait, I didn't say who said that. Who said that is Warwick Fairfax, author of Crucible Leadership: Embrace Your Trials to Lead a Life of Significance. That's so important, right? I say that not jokingly. I say that. You wrote an entire chapter about the importance of resilience and perseverance. So clearly, this is something that you've been thinking on for quite some time.
Warwick F:
Yeah. I mean, it's one of my highest values. It's funny, in the book, I write about a lot of things I'm really poor at, perseverance or resilience. It's actually one of the areas I'm actually okay in. But yeah, I think I used the example of Churchill in that chapter on perseverance and we just talked about World War II. Well, in the 1930s, he was out of power, in part through his own injudicious political statements and actions of anger at his own party.
Warwick F:
So, as Hitler and Nazi Germany was rearming and posing a great threat, a bit like Don Quixote sort of chasing at windmills, he kept saying to the British people and the public, "You got to watch out for Hitler and Nazi Germany, we've got to rearm." And everybody said, "Oh, there's old Winston, warmongerer and what does he know?" And that had to have been frustrating. Did he give up? No. What were the chances of him being Prime Minister at that point? Really slim. He was getting older.
Warwick F:
His party, which probably thought of him as brilliant, but a bit of a pain in the neck, but somehow his time came when it's 1940 and the war is on. Who are you going to call? You're going to call Winston Churchill. But he could have easily given up in the 1930s. "Look, this is all too hard. We're probably going to be conquered by Germany. These other politicians are too stupid to listen to me." He didn't give up. And it would have been easy to back in those days. It was really, really tough. So, just this idea of as you're saying, great leaders, whether it's Lincoln or Churchill-
Gary S:
I didn't say it, you said it. I didn't say it, you said it. You wrote.
Warwick F:
Fair point, as you were reading what I said. But they don't give up. That is one of the hallmarks of great leaders, they are resilient. Think of a great leader. I can't think of any of them that don't have superhuman qualities of resilience, almost, they all do.
Gary S:
And the beautiful part of this conversation now as the captain turns on the fasten seatbelt sign and it's getting time, we're going to talk about our final guest in the Harnessing Resilience series. We did this on purpose. Our first four guests were individuals who went through crucibles themselves and had to harness resilience and talked about how they did it.
Gary S:
Our final guest is Dr. Craig Dowden and Dr. Dowden studies resilience. He studies the science around resilience. And we talked to him specifically last because we wanted to get a big picture look at, "Okay, we get it anecdotally what leads to resilience, but what does the science say leads to resilience?" And he said some just truly fascinating things. I'll start with this one. Much like Katie Foulkes said kind of experientially and then also from research, harnessing resilience is really a two-part process. And here's how Craig Dowden described it.
Gary S:
First, it's finding our way back to baseline, where we were before the crucible struck. Second, charting a course to move beyond that. To not merely bounce back, but bounce forward. That to me was one of the, that combined with what Katie said about dig deep, reach wide is probably what I'll take away from this series most. What was your response to Craig saying that?
Warwick F:
Yeah, I mean, it's really profound. It is not just merely getting back to baseline and that's certainly the first step. It's moving forward, moving beyond it. In our time, moving your life towards a life of significance, a life on purpose dedicated to serving others. A life that's focused on other people. A higher cause, a higher purpose. It's using your crucible to fuel a passion for a vision that you never had before. It's making something beautiful out of something that's awful.
Warwick F:
I mean, Craig was remarkable in that as we recounted what we'd seen with our guests on resilience or indeed, pretty much every guest we've had on the whole series of Beyond the Crucible, he was able to say what we have experienced anecdotally through our own lives and other people. He said, "The science supports this. So just in terms of how important it is to have a strong mindset to reframe what you went through, to see what you went through as a gift or a blessing."
Warwick F:
All these things he said, the science supports that, in terms of how you get back from a devastating experience, is just that sense of reframing it and seeing, making meaning and purpose of the devastating crucible you went through. It's absolutely crucial. So, it was so affirming to hear that the science supports. It was really the perfect capstone to the series because the science supports what the rest of the folks that have been on this series have said. So, it's not just good for them, it's good for all human beings was what he was saying. It was so encouraging.
Gary S:
And he said a couple things that, to talk about baseline, right? Where we're at right now, our baselines. Right now, I'm not facing any big crucibles, I'm at baseline. He said this and we didn't get to talk about this before we started recording because I just sort of listened to and processed through the episode. He says this in the episode, "We as human beings are far more resilient than we give ourselves credit for." That heartens me. That is, to know that at baseline as he describes it, we're more resilient than we give ourselves credit for. That's an important thing to kind of take and tuck into our pocket, isn't it?
Warwick F:
It really is. I mean, just the human beings have a capacity for resilience. It's just unthinkable. I mean, I just think of the woman who sailed around Antarctica, Lisa Blair?
Gary S:
Lisa Blair, yep.
Warwick F:
Yeah, yeah.
Gary S:
Australian. Australian.
Warwick F:
Absolutely.
Gary S:
Look at that.
Warwick F:
I mean, those are the toughest waters in the world. I don't know if it's 100-ft. waves, 50-ft. She's in a sailboat trying to be the first woman to circumnavigate Antarctica. I mean, there was so many days and she's a seasoned sailor when she just wanted to give up, but somehow, amidst, the worst weather in the world, freezing subzero temperatures, she kept going. One more hour, one more day, one more step. But how is that possible for a human being?
Warwick F:
And she would say to anybody, she's not a remarkable person, she would say. She'd say she's not big in stature. She's not particularly athletic. She is not the superhuman person. She will consider herself unremarkable athletically is how she would view herself. So, most of us would tell, "Oh, we could never be Lisa Blair and do that. There's no way." But the human spirit is remarkably more resilient than we think.
Warwick F:
And so what Craig Dowden said is profoundly true. And I think all our guests on the series and indeed on the podcast, in general, bear that out. They have accomplished things if you said to them before, "Do you think this was possible?" They'd say, "I'm not sure. I don't think so." But they did.
Gary S:
Yeah. And he said something also that I think's a great bookend to what we said, what we talked about Lucy Westlake saying. Lucy Westlake's definition when you asked her, "How would you define resilience?" And she said, "Try something." It's all about trying something.
Gary S:
Craig Dowden talked about the opposite of that, the negative of that, the reverse of that, the dark side of that, and that is avoidance is a roadblock to resilience. Not doing something. Being too afraid or too timid.
Craig Dowden:
Resilience is a skill that we can grow. Well, if we're avoiding something we're not, it's just like being afraid to go to the gym or jump on the treadmill. And, "Oh, I don't want to raise the speed of my treadmill, because what's going to happen if it breaks or I fall off or what." Well, are we going to enhance our cardiovascular health? Well, we're only going to stay at that level. So, what's essential is we have to put these things in practice, so I love the linkage you're making because if we avoid it, we're not doing anything about it. So, we're missing an opportunity to be resilient.
Gary S:
To me, that inspires me to dismiss avoidance. It inspires me to follow Lucy, not the warning that Craig gives us, that avoidance is a roadblock to resilience.
Warwick F:
Yeah, I mean, that's probably one of the most profound things for me. Certainly, it's up there in the top few, and it's hard to separate, because they're all so profound what we heard from our guests. But avoidance is really the dark side. It's the opposite of resilience and avoidance can take many forms. It was like, "I'm going to be angry and bitter about what they did to me. It was so unfair. I'm going to be angry at myself." In my case, "I was an idiot, how could I do what I did with the takeover?"
Warwick F:
I know, there was probably a few other people I could have been angry about if I really wanted to go there. But anger is certainly avoidance. Not admitting your own mistakes is avoidance. Not saying, "Okay, I've got to accept what I went through, but how can I bounce back? How can I use this in the service of others?" So, avoidance means taking no steps, doing nothing, feel angry and bitter, hiding out of the covers until life somehow melts away. That's avoidance. Avoidance equals misery and agony for potentially decades. That's what avoidance means. And so, you don't want to be in that place.
Warwick F:
And typically, when you go through a crucible, you do have a binary choice. It's avoidance, pain and misery or it's not acceptance of, or condoning of what happened to you, but accept that what happened, happened and then how can I use this to bounce back maybe even bounce back further, as we heard, in service of others. And that's the path of resilience and joy and fulfillment.
Warwick F:
Really Craig's statement about avoidance is a roadblock to resilience, it really indicates two paths, agony, defeat and misery or joy, fulfillment and significance. And typically, when you go through a crucible, those are the two paths. There's typically not any other path. That's one of the strange blessings of the crucible. Just living same old, same old life. That's not a choice that exists for most people.
Gary S:
Now, I almost feel like I should just end the show now, because that was a beautiful way to end. But I want you as the host of the show and not just the host of this show, Warwick. But as the creator of Crucible Leadership, as the man who wrote Crucible Leadership, out October 19, who has been offering hope and healing to people that they can overcome their setbacks and failures. We're more than our setbacks and failures. This idea of harnessing resilience is so critical to that.
Gary S:
What's your biggest takeaway, final word, encouragement? What do you want to leave listeners who've spent the last six weeks with us in this series? What do you want to leave them with as you wave goodbye to the series?
Warwick F:
I would say, you and your life are not defined by your worst day, your worst moment. It's incredibly painful if today is that day, it's hard to believe that tomorrow will ever exist, because all you can think of is agony. And in my own way and our guests have all encouraged us, you can't compare crucibles.
Warwick F:
Many guests, including David Charbonnet that was a Navy SEAL, who was paralyzed in a training accident. He said this, "Your worst day is your worst day. It's not a competition." But just this notion that you're not defined by that worst day, that there is hope if you just take steps of resilience, try things, be willing to fail, that life can get better. Even in the darkest of pits, there is hope. And all of these guests bounced back from extremely difficult crucibles as have all our guests on the podcast.
Warwick F:
So, even in the darkest of times, remember, there is hope and the key is resilience and being willing to fail, and be willing to take one positive step. Yes, get help, dig deep, but don't avoid what happened. Lean in and be willing to take one positive step forward, because one positive step forward leads to another. And eventually, it can lead to a life of significance if you're willing to take that first step forward, out of from the crucible.
Gary S:
That, listener, is a mic drop moment. It wasn't actually a mic. It was the case for my earbuds, because my mic is more expensive. But that is the end of our series Harnessing Resilience. Thank you for spending the last six weeks in this focus study of something that's so critical to coming not just back from our crucibles, but moving beyond our crucibles. Not just coming back to baseline, but setting course for that life of significance that Warwick talks about.
Gary S:
So, until the next time when we're together, remember, your crucible experience is painful, but it's not the end of your story. In fact, it can be the beginning. Often, is the beginning of a brand new story that can be the best story of your life because it leads, as Warwick said, to a life of significance.
Dr. Craig Dowden describes his coaching practice as bridging the gap between what science knows and what leaders do. What science has found, he says, is that harnessing resilience is two-part process: first, finding our way back to baseline – i.e., where we were before our crucible hit; and second, charting a course to move beyond that point. To not merely bounce back, but bounce forward. “We as human beings,” he tells us research has shown time and again, “are far more resilient than we give ourselves credit for.”
To learn more about Dr. Craig Dowden and his research on resilience and positive leadership, visit www.craigdowden.com.
Highlights
Crag’s definition of resilience rooted in research (2:03)
How we’re more resilient than we give ourselves credit for (3:53)
The importance of reframing crucibles as “gifts” (7:03)
What research says about the importance of having “bigger than self” goals (12:57)
Hurts will happen amid crucibles (20:56)
Emotions are our best early warning signs (23:48)
How avoidance is a roadblock to resilience (27:32)
The importance of forgiveness … including self-forgiveness (33:30)
How leaders can help their teams be more resilient (40:33)
Resilience is not just about digging deeper; it’s also about reaching outside ourselves (42:23)
Why understanding fear is so critical to harnessing resilience (50:02)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Gary S:
Welcome to episode five of our series on harnessing resilience. I'm Gary Schneeberger, co-host of the show. Up till now, we've been talking to guests who've spoken in detail about how they mustered the resilience to overcome their setbacks and failures. This week, our focus shifts from anecdotes to evidence as we speak to a researcher who offers practical insights and action steps all of us can take to strengthen our ability to rise above when the crucibles come. That researcher is Dr. Craig Dowden, who describes his coaching practice as bridging the gap between what science knows and what leaders do. What science has found, you'll hear him tell us is that harnessing resilience is a two-part process. First, finding our way back to baseline. That is where we were before our crucible hit and second, charting a course to move beyond that point to not merely bounce back but bounce forward.
Warwick F:
Well, Craig, thank you so much and love all your work on resilience and obviously you've also written a book, Do Good to Lead Well, which we'll have to have you on again to talk about. I love the concept of leaders often believe they can be values driven or they can be successful by just the whole concept of doing good to lead well. Values driving your leadership, a great concept, but we're here today to talk about resilience. We live in a pandemic ridden world where everything's so uncertain. If ever we needed resilience, it's it. One of the things I'd like to start off with, you have this great phrase in which you say that... Your definition of resilience is our ability to bounce back, how quickly we take to bounce back to baseline in order to move ahead. Talk about just this concept of moving back to baseline to move ahead and what your definition of resilience and just give us an overview as we get into the subject.
Craig D:
Well, thanks so much Warwick and Gary for inviting me on your podcast and it's such an important topic. I love the thesis of what you have in terms of, well, it's about what happens when we encounter these events and how do we push forward. I think that's really critical, and appreciate that question because that comes from the decades of research that have been conducted around, so what does resilience look like? What does it mean when we're talking about resilience?
Craig D:
Fundamentally across all of the different pieces of research, it's essentially how quickly we bounce back to "normal" and how do we move ahead after we encounter challenging events. It makes a whole lot of sense because the quicker that I can restabilize and then move forward with purpose. Well, then now that by definition represents enhanced resiliency. The longer that takes, the longer that recovery period, the more challenging it is, well then the less resilient I am because once I get back to that balanced state, now I'm able to step forward with intentionality.
Warwick F:
That's such a good point. I think you used the image of a slinky, which some of us remember from our childhood going down the stairs and just this elasticity, this flexibility, talk about what does that mean elasticity, flexibility in enabling us to get back to baseline as quickly as possible.
Craig D:
Absolutely. Invariably, when we encounter setbacks, it's really challenging. It's tough and we can get into that negative mindset and cycle around that. Yet from the neuro-scientific research and elsewhere, we, as human beings are far more resilient than we give ourselves credit for. We can come back from these pieces. What's critical is to shifting our thinking, shifting our emotional management system, if you will, in terms of reframing things. Daniel Gilbert out of Harvard University talks about how we're far... His research has shown how much more resilient we are.
Craig D:
When you ask people to anticipate how they're going to respond when a particular challenge comes up, one of the worst imagined scenarios possible, and they think, "Oh, I won't be able to do this." When the moment comes, we are extraordinarily resilient. We are able to dig deep and move forward. I appreciate your appreciation of the slinky because that's fundamentally, it. It continues to move. It can get stretched. Then the critical part is it reforms and moves ahead each step. It's a really great metaphor for us in terms of how we approach our lives and how we move.
Gary S:
I want to jump in for a second and emphasize a point so clear in the beginning of this discussion because we've done now... Gracious, we're in the mid eighties for the number of shows we've done, Craig. One of the things we hear from time to time when we're talking to a guest who's been through a crucible, they talk about how it's not about bouncing back because they say bouncing back means you're just back to where you were. You are saying though something I think somewhat different. It's a both and. You have to bounce back to where you were first. Then part two of the process is bouncing forward from there. Is that a fair enough layman's understanding of what you're saying?
Craig D:
Absolutely. I think it's a great way of looking at it because also one of the interesting things we talked about at the beginning about being in the midst of a pandemic and one of the key insights from a lot of the thought leaders and researchers is that how agile are we, how adaptive are we to those circumstances? I think what's critical is that when... Again, invariably things aren't always going to go our way or turn out as planned. Then when we return to baseline, that's fantastic. Now it's, how do I take the insight, the learning, the teachings that that experience has shown to me and now integrate that into the future?
Craig D:
Now, I'm better equipped to deal with similar challenges or the same challenges. This is where I find, and to me, the research in this space is fascinating around mindset and perspective is around, so now how do we evolve, how do we grow as individuals once we've encountered this particular situation? I think that's where there's even additional motivation is that, so now I can expand myself as a human being and my capacity.
Warwick F:
What's interesting is every guest we've had on is almost a superstar in resilience. Their mindset is unbelievable. I can think of just a few stories that really illustrate I think the point you're making about mindset. I can think of somebody that we didn't have on the podcast, Joni Eareckson Tada, who has a top-rated Christian podcast, really Christian radio program and certainly did have. She became a quadriplegic in the '60s in a diving accident in Maryland. Funnily enough where I live most of the year. It took a while. She's been in that wheelchair, it's got to be 50 plus years. She says something that makes no sense. She talks about her wheelchair as a passport to joy. That, to me, makes no sense. It's almost obscene to say that. There's mental shifts and then there's crazy mental shifts. That makes no sense.
Warwick F:
But we've had an Australian woman that was injured in a diving accident, became a quadriplegic at 12, has some movement now. She talks about how it was a gift. There's this sense of some of these folks that obviously nobody wants to go through that physical crucible but used it, they've reframed it in a unbelievable way to help them move forward. Talk about this, not everybody's going to talk about that. I'm not suggesting that's a good thing but it seems reframing and seeing value in what you've gone through and being able to use it to help others, there's something about that, that really helps you not just come back but spring forward a whole heck of a long way. Does that make sense from your perspective?
Craig D:
Absolutely makes sense. I think what's crucial around that, it's also... This is where sometimes it can, as you say, just seem completely out of bounds to frame it that way. I think sometimes that can, again, that profound search for, "Okay. Look how great this is." It's not meant to minimize the experience. I think that's the other piece about it because it is challenging. It can be extraordinarily traumatic and it's essential and decades of psychological research highlight that as well. It's essential for us to acknowledge our emotions and accept them, not try to move past them too quickly. But then I think once we've gone through that, then the power is... You make such an important point, Warwick, which is around, "Okay. Now, what do I do? How do I move forward?"
Craig D:
Just like the pandemic, really interesting. I facilitate CEO forums and leadership forums. One of the powerful questions that we've reflected on and talked about is that, okay, what are some of the insights? What are some of the benefits of this experience through the pandemic? People talking about, "I spent more time with my kids." Or, "Now, I'm much more reflective about how much time I'm going to spend in airports and what kinds of meetings do I need to go to versus not." It doesn't mean that the pandemic has been joyful and wonderful yet at the same time, there are things from it that, hey, it shifted my perspective. I love that you talk about that mindset shift. As another quick example, I remember speaking to this CEO on one of my webinar series of the Canadian Venture Capital and Private Equity Association here in Canada.
Craig D:
She talked about she reports to a board of 40 members. People were saying, "Yeah, exactly. Oh boy, six or eight is challenging enough. Now, you have 40." She had such a powerful insight where she said, "Well, you know what? What I do is I choose to look at them as 40 really smart, highly accomplished people who are looking out for my best interests and the best interest of my organization." Now, rather than fear the exchanges or try to avoid it, what she does is look to facilitate relationships. I think again, the same situation can be viewed very, very differently. Looking at what can we control?
Craig D:
What do we move forward? What do we learn through this experience? Again, decades of research has shown us that we are incredibly meaning making creatures. As human beings, that's something that defines us. I love, again, the core thesis around moving ahead with purpose that you talk about. That is at our core as people. Now, finding ways to be able to do that successfully once again doesn't minimize the experience. It enhances it and it brings us forward in a different way.
Warwick F:
It's so true. Really, we've had maybe 70, 80 guests on the podcast and this is, I guess, qualitative, not quantitative research. But qualitatively, every single guest who has bounced back, whether it's a physical tragedy or a business failure or victims of abuse, every variety, we've had different genders, race, nationalities, they've all sought to seek meaning in their crucible and they've all bounced forward, if you will, by looking at it in terms of how can I use what I've been through to help others, whether it's other victims of abuse, other people of physical challenges, other people who have had a business failure?
Warwick F:
Every one of them, they've not held grudges because that can pull you down. As we often say on Crucible Leadership, lack of forgiving other people puts you in prison. It's almost like drinking poison. It's not good for you irrespective of how bad and how wrong other people may have been to you in that incident. But just this concept of using what you've been through to serve others, to serve a bigger purpose from your perspective, does that show up in the research too as being one of the factors in resilience and bouncing back?
Craig D:
Absolutely, and in a parallel line of research around accomplishing goals. In other psychological motivational research, they... The bigger than self goals. Once we look at serving a purpose bigger than ourselves, outside of our own self interest, and we all have self interest to some extent, that's absolutely natural and wonderful. Then it's now, how am I contributing to my broader community? I love the point that you're making because now what I can do is elevate the meaning that I extract from that challenging experience, because now not only can I grow and extend end as a human being and test the limits of my potential, I can also support others in their pursuits and I can let them know and give them a red flag, some warnings in advance, "Hey, this tripped me up."
Craig D:
You see that, mentorship. That's a lot around what that is. Taking my lived experience and supporting others so that they cannot encounter some of the challenges that I did or adopt different strategies. The more we can reframe that, look at it in that lens... I think the power within that as well is that it's more balanced. It's a more balanced perspective on things that, "Yeah, this is..." I love Gary, you said earlier too, an and idea. This has been incredibly challenging and I can learn forward from it and move ahead as a more developed individual. I've expanded my toolkit as a result of this experience.
Warwick F:
That's so well said. I guess in my own way, as listeners would know, growing up in a 150-year old family business in Australia and did a two billion plus takeover, which I made a lot of mistakes. I was fresh out of Harvard Business School, young, foolish, naïve and idealistic, within three years company went under. That was painful. Most of the '90s were painful years. Look what I did. I hurt other family members. I'm a person of faith and felt like, "Gosh, maybe God had a plan." I blew that, which poor theology, but didn't matter. It was still painful. Lost a lot of money, which wasn't so important to me but just that sense of loss of self-esteem, self-belief. Eventually, I clawed my way back and focused on serving others. Hence, with my book coming out this fall, using my pain for a purpose to use that off used aphorism. It's somewhat similar now. Is there still a scar?
Warwick F:
Of course there is. Do I have regrets? Sure. But when I'm somehow using what I went through to help others, it does make meaning out of it. It does bring a sense of fulfillment and joy. It's somewhat similar but you're right. It's not like it wasn't painful. It's not like it didn't take years to bounce back. It's not like, "Oh, if you read this book and have the right mindset, you can get over this in five easy lessons or your money back in six weeks." Lose 50 pounds in four weeks, guaranteed. That's not what we or you are saying about resilience. It's not easy and it can take... In my case, it took years to fully bounce back.
Gary S:
That's the great thing, I think, that we can't emphasize enough here on the show. That is, there is no statute of limitations on your crucible, on coming back from your crucible. Warwick, I love that you just described your story. I was sitting here hoping you were going to do it thinking, "Am I going to have to jump in and play interviewer and ask Warwick this question?" Because your story, as you just expressed it, is what Craig's been talking about. That one, two punch, that getting back to baseline, deep breath, and then moving beyond that to what you call a life of significance. We've never looked at it. I don't know. I've never looked at your story in that context before but it fits perfectly for your story. While you guys are talking, I'm sitting here going, "That was this guest's story and that guest's story and that guest's story." Clearly, the science proves this to be true. Right Craig?
Craig D:
Absolutely. I think what's really powerful as well... This is critical is that the way in which we approach our lives, as you say Warwick, it's decades. These are habits and ingrained frames that we have. Then to move beyond those, I love that you say it right, it's not a, "Oh, we'll follow these five steps and in a week, this will..." This is constant level of awareness. One of the other things that I think is so powerful, resilience is a muscle, leadership is a muscle. In order for us to grow that muscle, we have to practice it. If I want to improve my stamina, I got to jump on the treadmill. I got to go for walks. I got to go for jogs. If I want to build lean muscle mass, I got to go in and do the reps.
Craig D:
That resiliency requires intentional practice, dedicated practice, every day looking for opportunities for how can we be more resilient? How can we test ourselves? That's really crucial. That is one of the key ways in which we can continue to grow and expand. Here's where I think is so powerful because you've talked about how the common thread amongst all the guests is, "Well, look what they've done." Encountered this extraordinary setback, this unbelievable challenge, then what they've done is figured out a way, "Okay. How do I move forward?" They're looking at, and Warwick in the same space for you, "What do I take from that? Now, how do I move forward within it? I'm not stuck in the past or I'm not stuck where I was. Now, I'm moving ahead with a very different perspective and as you said earlier, one of the other... Blessed with that or that was a passport to me to have different frame on things.
Craig D:
I think that is what's really key. All of us are going to go through challenging situations and now the critical choice we all must face is that, "Okay. What do I do with that? What do I now do when I have this crucible moment and then what's really..." Back to the resilience research that now I have a choice about how I'm going to respond. It doesn't take away from the process of mourning, of grief, of frustration of anger. It's just that now once I move through that, what do I do? Where do I go from here?
Warwick F:
Absolutely. I want to get to something else you said but before I do, one of the things you said, I think I love of your metaphor of exercise, it's like a muscle. It's not a one and done thing. "Oh, I got over that crucible. I'm good to go." Life keeps hitting at you. It's funny. We had a former prime minister back in the '70s who in a moment of madness before an election said, "Life wasn't meant to be easy." That's political suicide for a prime minister or president running for reelection but he did. He might have even been reelected. I don't know. Wow. Crazy talk. Life isn't easy.
Warwick F:
But I think of this example as Gary would know, I don't know it was a month or two ago. I've largely gotten over if you will, air quotes, which for the listeners as best as I can, but the book's coming out and I guess there's a free chapter available online and some Australian journalist gossip columnist picked it up and read it and just read a really snarky column. It was like Warwick will give you his advice in his book for a price. It's like, who sells their book for nothing? Come on. Then it's like, well Warwick will tell you how to bounce back from failure, well, he's an expert in that, isn't he? It's like one after another snarky comment. Was I bulletproof? No. Did that hurt my feelings? Yes, I got over it.
Warwick F:
I don't know if it took me a few days or whatever it wasn't immediate, but it's like, stuff's going to come at you. Unless you are a machine and no human being is at least not with current technology anyway. We're all flesh and blood, it's going to hurt, but the question is, do you wallow there for... This wasn't worth wallowing for weeks, but you're going to get hit with something, it's going to hurt your feelings. It's going to take you off the rails. Well, have you built enough resilience muscle and friends, like in this case, Gary, who can say, "Hey boy, this hurt my feelings."
Warwick F:
This part of the muscle is, and I think you talked about this, the internal and the external. Talk a bit about, it's not one and done and you got to build that muscle so that when stuff comes at you you know what to do because your feelings are going to get hurt. Your self-esteem is going to be under assault from time to time. You write a paper and let's say 99 people love that peer reviewed paper. There's one loon out there somewhere that says what Craig Dowden it's stupid, it's idiotic. You might know who that a person is and the guy doesn't have a clue, but it's still going to hurt your feelings even though 99 people said it was brilliant because you're human.
Craig D:
So many amazing things there that you're touching on Warwick. Number one thing I want to share back to the science, there was a paper done. I think it was about 20 years ago on the annual review of psychology. The title was bad is stronger than good. They reviewed about five decades of research. We as human beings have a strong negativity bias. This is why we tend to react more strongly to negative news and stories. When negative events happen, it's much more challenging for us to recuperate from them when they occur, which is why once again, that mindset, that perspective, that shift, that dedicated focus. It's just absolutely natural that's going to happen. I think to your point, it's funny you sharing your story. I remember I wrote an article for the Financial Post, first article on national paper here in Canada was online.
Craig D:
I was super excited. I was talking about positive leadership and there were many helpful comments. Then one person said, "No wonder this guy is shilling positive psychology. I wonder what pays his bills." I was like, "That hurt." That was the first comment on my column. Once again, going back to the science, to the practices. Okay, I acknowledge that. That did hurt and it did challenge. Then it was accepted. The reason that I felt this is that I care about the column and I wanted to add value. Then when I sat back and took some time to have that sting and go to people say, that was hard then recognize, okay. My message is not going to connect with everyone. People are going to have different perspectives and that's okay.
Craig D:
Now I can have different conversations as a result. That process, and I think this is really key and you touched on it as well, Warwick and Gary is that it's that awareness. Once things happen, fully acknowledge that they're happening and not to run away, not to avoid, because basically, and this is what I think is so powerful, our emotions are designed. They are the best early warning signal we have. They're absolutely and one of the things that I talk about with my clients it's almost like taking a Sherlock Homes' approach to emotions. Whatever is being triggered in whatever experience we're feeling, our emotions are the most valuable data points we have. Unfortunately, sometimes what we do is then if we feel we're being irrational, we then judge the emotion and try to not feel it anymore, which is not an effective way to go about it based on the psychological research.
Craig D:
What we want to do is exhibit curiosity and say, okay, I totally get I'm feeling irrational about it. 99 people said this was awesome. What's going on with that one person? Now if I can get closer to, and let's link it back to again, the thesis around beyond the purposeful. What's the purpose? What's driving my reaction. Now, what it does is two things. Number one, I can make a stronger linkage because it's meaning making creatures, this is important. Now in the future, I can equip myself when someone else has an equally unhelpful thing to say, or even nastier I can go, okay, I can return back to that, reframe it, and then move forward myself.
Craig D:
What's interesting, emotions we can see them as messy and mucky and unreliable and all these kinds of things, which is for us, that's what's beautiful about being human. Now when we sit back and look at them with curiosity, it's such a powerful perspective in terms of building our resiliency.
Warwick F:
What you just said Craig is so profound. I want the listeners to really reflect on that. Just the idea of getting in touch with your emotions and a bit like Sherlock Holmes, as you say, solve the puzzle, solve the case. Again, anecdotally, I'm a very reflective person and analytical and certainly in the last X amount of years, if I'm feeling bad, I have to know why. Often for me, I've been blessed to be married to my wife for the over 30 years. Our spouses, partners, good friends, family members, they know us. People who you trust obviously. And I'll say, "I'm feeling down. I'm just not sure why." After we talk it through, once I know why then I can do something about it. It can be as simple as, we have kids from like 30 down to 23 and a few years ago, let's say, hypothetically some of it's not that hard to figure out, but your oldest goes to college, most parents or many will start feeling a little down.
Warwick F:
"My kids were at home, they're not home anymore." Well, you'll still have that relationship, but it's going to change. There are certain times in life and it's okay to feel that, sometimes it won't be as easy to diagnose but some people, when they feel bad they stuff it down. Talk about why from a research perspective, how stuffing it is not the way to go and just the value of solving the puzzle, solving the case, understanding what those data points mean and why that's so effective in building resilience.
Craig D:
It's so powerful. Let's use a parallel track because I think this is so compelling. It's like medical research. What's one of the things they tell you? Early warning signals, go get it checked out. Early intervention is key. Let's go to another area of psychological research, conflict and conflict management. What's one of the top recommendations? Get to it early. When something surfaces if you and I Warwick or Gary and I are having a challenge, well, it's better for us to talk about it early on because otherwise what happens? Does it go away? No, it doesn't. What does it do? Festers.
Gary S:
That was the exact word I was thinking of, festers.
Craig D:
Good. What's really interesting is right. Then once we don't explore it, what's happening with our mindset? Then we're drawing a stronger conclusion around it. What is happening? Now I've got a stronger and stronger frame. The critical piece for us is just to sit there and say, okay, what are our emotions trying to tell us? We need to figure that out earlier. Then because if we avoid, what do we do? We procrastinate. We can engage in maladaptive coping, like binge drinking or binge watching all kinds of things, which once again, in the moment may prolong or extend the time we're going to take before we address it, but it's not addressing that core issue. It's essential to acknowledge it. Sometimes we're so uncomfortable with our emotions we try to push them away. It's a natural part of being human. Acknowledge it. Then to your point, and here's what's really interesting, just to build on the example.
Craig D:
My oldest is going to university, going to college. Okay, yes, I'm feeling that. I acknowledge that emotion and this comes from the science of emotions. Acknowledgement is the first step. The second step is acceptance. You know why I'm feeling this emotion? Because I care. I care about my child is going to university, going off. Our relationship is going to shift and adjust and all those kinds of things. Then I can be mourning the loss of what was, and then what's to be. Now afterwards, so that's the first two steps. Then the third one is commit the energy that I have now from that emotion. I acknowledge it, I accept it. I have activation energy. That's what emotions also provide us.
Craig D:
Now I get to choose what to do with that. If I'm thinking about, well my child going off to university or what have you then I can sit down and say, "Hey, how are we going to stay in touch? What would work?" Once again, investing that into a purposeful activity that addresses what's at its core as opposed to ruminating or procrastinating or trying to avoid it, pretending they're not going to go off. Then what happens? How many times have you heard people say, well, I wish I had that conversation or I wish I had done something earlier. Once again, we have this energy, it's part of our natural biological and genetic disposition. Well, let's choose to use it wisely.
Gary S:
Hearing you both talk about the dangers of avoidance of our emotions. I'm just going to throw this out here. This is dangerous because I'm doing it in front of a PhD who can tell me I'm wrong, but it strikes me that is it in some universe true that avoidance is the opposite of resilience or in some ways blocks resilience. It's an inhibitor of resilience. If you're avoiding something you can't by definition, be resilient. Is that close to fair?
Craig D:
I think it's a wonderful linkage. I absolutely agree because looking at the thesis, that resilience is a skill that we can grow. Well, if we're avoiding something, it's just like being afraid to go to the gym or jump on the treadmill. I don't want to raise the speed of my treadmill because what's going to happen if it breaks or I fall off or are we going to enhance our cardiovascular health? Well, we're only going to stay at that level. What's essential is we have to put these things in practice. I love the linkage you're making, because if we avoid it, we're not doing anything about it. We're missing an opportunity to be resilient. We're missing an opportunity to explore how could we be resilient? This is the other piece because it diversifies our thinking because there's a lot of different ways in which to approach a particular situation.
Craig D:
The most critical to me because I think this is another really important point. If we avoid because we feel like we have no other choice, but to avoid that can be incredibly psychological damaging. If I'm avoiding engaging in a difficult conversation with my boss, because I've made an intentional decision that the consequences of moving forward now are going to negatively impact me, that's entirely different. We may say, hey, the same choice was made. Yes. One was made with intention. One was made with more purpose, again, linking it back, because I can say, for me, I'm a single income earner for my family and now we have a more this and that and the other. I'm in an unfortunate situation. I'm going to choose not to engage on this particular topic. Once again, that's resilience building because I'm making a choice. I'm not avoiding, I'm acknowledging and I'm accepting it and now I'm choosing to stay and here are the reasons I'm going to do that. That is once again we can see almost counterintuitive. You can build resilience even if the choice is, well, I'm not going to take action right now.
Warwick F:
It's so profound what you're saying about intentionality and what you're saying Gary about avoidance and resilience being the opposite of resilience. Use another analogy. It's like gardening, you want to get the weeds early before they grow and overwhelm the garden. In my own way, I try to do that but it's just so important. There's so many elements that are tied together, it's like forgiveness. If you are bitter against somebody that grows and it certainly won't help you be resilience and sometimes you have family members or friends that I like to call the gift that keeps on giving. It's like I've just forgiven you for that. Can you stop because I'm having trouble catching up. Some times we're "blessed with those people." Especially if they're family, there's nothing you can do. You just got to deal with it.
Warwick F:
Again, forgiveness, as we've talked about, it's not so much for other people it's for your own mental health. Just whether it's forgiveness, fear, loss of self-esteem, whatever the issue is that's holding you back the sooner that you deal with it, identify and come up with an action plan, whether it's to talk to somebody or not talk to somebody, have an intentional plan. That is the way it seems to both mental health and resilience and the passive stuff and not deal with stuff and letting anger conflict loss of self-esteem grow. You don't want to be endlessly visiting the psychiatrist or psychologist, not because it's good to receive help, but if you're not doing anything and you're making things worse, no professional wants to see somebody endlessly because they're making their life worse. The goal is to heal the patient, not to have a patient that never leaves because they won't deal with stuff.
Craig D:
Well, and I couldn't agree more with what you said and I want to build on. This is awesome because I love that you talked about forgiveness and then what I'll play with that and build on it and say self forgiveness is also extraordinarily important. Then the psychological research self-compassion. How do we, again, forgive because we're all human beings. Guess what? I've made countless numbers of mistakes today and that's all right. Now the critical part is, okay, so what happens? I encounter a setback, how forgiving am I of myself? This is what's really interesting too about that research. Again, Warwick, I'm so glad you talked about forgiving others because that's powerful and that's a really important linkage for own resilience our own mental health.
Craig D:
What's really interesting about the research around self-compassion is that we tend to be, the average person tends to be better at forgiving others than they are forgiving themselves. We tend to give other people far more leeway than we do ourselves. That counteracts our resilience. That's another core finding in the research, the less self-compassionate we are, the less resilient we are because what we're doing is holding ourselves up to an incredible standard that we never expect someone else to hold up to meet. This is really important. It's essential for us again, when we look at this, in our relationships, it's relationships with others, for sure. It's also the relationship we have with ourselves.
Warwick F:
Unfortunately, profoundly you are right. I am unfortunately a very good example to justify your thesis. As Gary and listeners would know with the whole takeover, the most of it was my fault. In the 90s, most of the pain was how could I be such an idiot? I have an undergrad degree from Oxford. I worked on Wall Street. I have an MBA from Harvard Business School. I'm meant to be somewhat intelligent. How could I do that? Okay. I was 26, but then over time I cut myself a bit of slack, but it took years to go over with, I hurt so many people, hurt myself, family members. How could I have been so dumb? How could I have been so dumb? How could I have been so dumb? It's like an endless negative mantra. Eventually through faith, prayer, friends, and family and some work I could do and not mess up, I was able to bounce back. For many people forgiving yourself, that's hard and you cannot move forward until it doesn't mean that you don't. If you've wronged other people, yes. There's accountability and restitution, but you've got to find a way to be able to forgive yourself.
Gary S:
We've seen that so often, listeners go back in your mind to some of the previous guests we've had on this show. Warwick asks of many guests who've gone through crucibles that they played a role in, or they feel they've played a role in who've had physical traumas. Who've had financial traumas. Who've had relational traumas. Warwick will ask at some point did you blame yourself for that? Many of them will say, yes but, and then they'll talk about the but is the important part. They'll talk about how they got past that. Initially they were like that they blamed themselves like you Warwick. They were like, it was my fault. It was my fault. It was my fault. They can't get unstuck off that. It's almost like a record that's stuck.
Gary S:
For listeners who were too young to know what records are google it, but it's like a record that skips and what we're saying here, what I'm hearing you saying Craig is, we've got to push the needle forward. We've got to get beyond that. When that happens, that's when resilience can kick in, our resilience muscle is no longer atrophied but it's being strengthened. Then that's where we move forward to that second stage that you talked about, which is beyond baseline, going into something new and better.
Craig D:
Absolutely, I think what's really interesting in and Warwick you mentioned it yourself, that accountability piece. I'll link it back, Gary to what you opened with. Again, I love that you did the connector, it's an and. People can look at self-compassion as like, well, I don't want to absolve myself of that accountability and that's not... Self-compassion is the balance. It's, hey, I did something and I did something quite unfortunate. I did something catastrophic or I was a part of something that was really challenging. Then the other side of the equation as well. It's bringing that balanced perspective.
Craig D:
One of the best things, one of the best insights from that research, they'll say, okay, if so for your listeners who are maybe struggling with self-compassion one of the best pieces of evidence informed insight that has come out of that work is that ask yourself if you're in a space where you're just constantly that self critical voice is going on ultra blast, ask yourself, what advice would I give to a friend who came to me in the same situation? If they shared exactly a loved one and a family member, a friend, they presented to me what I'm going through right now, what would I say to them? Would I sound as harsh and be as negative and ruthless in my dialogue? Then if I wouldn't be, so then what makes it okay for me to say this to myself if I wouldn't say it to someone else?
Warwick F:
One of the questions I'm curious about is you deal with a lot of CEOs. You obviously coach them in how to help their organizations and their teams have more resilience. I know you've got several things you say, like what talents do you have? What do you need? What are some of those key things that leaders of any organization can help their teams be more resilient?
Craig D:
I love that question. I'll start with there was fantastic work out of the Center for Creative Leadership and they separated the difference between pressure and stress. They defined pressure as the extent of the demands that our external environment places on us. They define stress as our belief in our internal ability to deal with those demands. This is so powerful because this exemplifies why two people can go through the same situation and have entirely different stress responses. For the leaders I work with, the CEOs that I work with, I will talk to them about and this is born out in the resilience research as well, taking a resource based approach and customizing it to every individual employee.
Craig D:
Hey Craig how are things going? Checking in, there's lots of data that shows just checking in and saying, how's everything going today, Gary? How are you doing Warwick? Then here are the really critical things. What do you need from me as a leader? What do you need from the organization? In what areas are you finding things are going well? Like you don't need additional support, being curious, being empathetic, exploring things from a resource perspective, extraordinarily powerful in building resilience in our team members and resilience in our organizations.
Gary S:
That brings up an excellent point about resilience in general. It's come up a couple of times in this series and we tend to believe if we're just doing a drive by thought about resilience we think it's all within. We say things like suck it up, or power through or you'll figure it out. We say those things like all we have to do is dig deeper within, but we've discovered, and I hear you talking about it now, Craig, in the science we've discovered in talking to guests, it's not just digging deeper within it's reaching out wider without externally to the resources that are out there. There are resources within and there are resources without those two things have to come together for resilience to be robust.
Craig D:
I couldn't even have asked you for a better... Because one of the most scientifically supported resilience building exercise really builds on that, takes that framework. Here's again an exercise for your listeners today. Do you want to build resilience? Here's a great way to do it based on the science. The first step they'll say is think of a challenging situation you've faced in the last six weeks, six months. Doesn't matter what, where you thought that it was impossible. I'm never going to make it through this. Then you made it through. Then you ask yourself three critical questions. First question, what strengths did I draw upon? That's really cool because you start to think about, and Gary I'm going to build on it, that internal side. That's an internal resource that you have, my strengths. Great. how did I leverage them?
Craig D:
This is really interesting because now, hey, this can give me some insight about how I want to apply them right now. Then the second question you ask is that what resources did I draw upon? This represents the external community, friends, family, colleagues. Did I take a course, read a book, attend a webinar, listen to a podcast. All of those things are resources. Then the third question is what did I learn about myself? What's so great about these three steps. The first question gets us focused internally. What do I have that I bring to the table right now? How does what I have apply to this current situation? Or what other strengths do I have that are better suited in this situation that I'm facing? Same thing with at the resource side, what resources did I draw upon?
Craig D:
Do they apply in this situation now that I'm facing today? If they don't, what process did I go through to identify the most appropriate resources? Then the last step, which I think is so important as well, what did I learn? I learned that I can overcome a situation that I felt was impossible and I did it through applying my strengths and drawing and leaning into my community. If I did it then, and I thought it was impossible, why can't I do it now? I just love that three step process because what it does is it reminds us, we move through life so quickly. We can forget about our profound successes, how resilient we have been. We have our own data to support it.
Warwick F:
I love that bounce between the internal and the external because one of the things about advice is they're going to be more objective. Maybe it's a slight nuance on this. Talk about how by getting advice it helps you get some objective information to acknowledge that in some areas of our life, we are not going to be objective and our brains are just not going to be able to think straight.
Craig D:
Absolutely. You captured it quite, quite well around. Everybody around us is going to have a different line of sight on us and, and they're not going to have same emotional potentially and not the same emotional connectivity that we will have around the different challenges that we're facing. Then the more we can lean into that support network, and ask for their advice. Ask them what would you do in this situation? This is also really important. This comes back to building our resilience muscle once again. I remember speaking to Doug Stone who wrote the bestseller Difficult Conversations out of Harvard. We were chatting and he said, just because people provide you with feedback, doesn't mean that you have to do anything about it. We're empowered to, and then what you can do is crowdsource lots of different perspectives, lots of different insights.
Craig D:
Then we choose the path that authentically connects with who we are. That's what's so powerful. Once again, once we back to mindset shift. Which is, hey, these people are all here trying to give me some insights, some guidance that I can apply to move me ahead in something that it's important to me. What's going to prevent me from hearing it. It is so, so important. One other piece, because I love you talked about the support Warwick. My dissertation on entrepreneurs looked at over a hundred entrepreneurs, the top predictor of entrepreneurial success and over a hundred entrepreneurs that I studied was level of emotional support received by the people around.
Craig D:
It wasn't about any business idea. It wasn't about all these other things. There were smaller weaker predictors. None of that meant what was crucial was around did they get support from the people that they cared about most? Were they there to offer a caring ear, some insight, some advice. I think again, entrepreneurship, we can feel like, well we're going it alone. It's all around. No, no one is an island. Don't forego the extraordinary strength that we can get from the people around us as well as the extraordinary insight. The emotional support as well as the information, the perspective they can provide absolutely invaluable.
Gary S:
It is sometimes difficult in my co-hosting role to know when I jump in and say, that sound you heard was the captain turning on the fasten seatbelt sign and it's getting time where we're going to have to land the plane. The reason why that's normally hard is because you have to judge when you think a conversation is kind of coming to its natural conclusion. What makes it a little easier for me here is that we've been sort of gathered around different facets of it, but this idea of the elasticity, the two axes on which we find resilience internal and external. Dig deep reach wide.
Gary S:
We've talked great other examples about it, but we've kind of stayed in that zip code for a while. It seems like a good time to to say the captain's getting ready to bring the plane on the ground. Not quite there yet, but before we let Warwick ask you the last question or two Craig, I would be remiss in my role if I did not ask you to tell our listeners how they can find out more about you and your services online.
Craig D:
Well, thank you. You can go to Craigdowden.com and my Forbes talk is there. Lots of articles that I've written for different publications are available that you can access. You can also sign up for my newsletter as well and there's an assessment online if you want to take it and happy to connect with people on LinkedIn, follow me on Twitter. Always love. I have extraordinary passion around the science and practice of positive leadership and resilient leadership. Love opportunities like this to talk about this essential topic and to join because we're all part of the same community. Thank you for asking Gary.
Gary S:
Sure. Warwick put the wheels on the ground. Ask Craig the last couple questions here.
Warwick F:
Well, thanks so much, Craig. I love all your wisdom on resilience. I wanted to ask about the F.E.A.R. Acronym but before we do that, just one last beat of what you shared because some people when they hear, "I'm going to get all this advice and gee, what do I do with that?" I think if you are a leader or really a human, trust your informed gut. When you get wise advice, you will know what to take and what not to take. You will know. Trust that. Don't fear advice. You'll know what to discount. Then once you've got informed advice and you in a relatively level peaceful place, not in panic mode, trust your ability to make the right decision. Otherwise, the reverse is that way lies madness. If you don't trust yourself ever, then that's not healthy. Anyway, let's just for this last question, I love this F.E.A.R. Acronym, False Evidence Appearing Real. Talk about why that's such a valuable concept this F.E.A.R. acronym as we conclude.
Craig D:
Thank you. I love the acronym. I share it all the time and I think what's really... We all have fears. Once again, they're there for a reason. I mentioned Daniel Gilbert out of Harvard earlier and his work. He talked about anticipatory anxiety, his area of focus and that our fears... What can happen is that we fear our fears right now and get all derailed around them. Then in the future, we go through the exact same process again. What's really powerful about the research and they've done this in a variety of different domains, one study in particular, they looked at what percentage of our fears actually come to fruition? I could ask you what you think that percentage is. It's actually less than 10%.
Warwick F:
Wow. That's amazing.
Craig D:
Then here's what's even more, ready for the mic drop on this one, over almost a third of cases, people say it turned out way better than they could have ever imagined. Not only did it not come to pass, which is baseline, in almost a third of cases, it was way better than... It was a gift to them only in, again, less than 10%. I think this is really powerful when it comes to okay, how do we build resilience remembering that acronym, False Evidence Appearing Real? I'll say, "Okay, great. You have a fear. Don't judge it. Acknowledge it. Write it down. If you've got one, if you've got 10, don't judge the number of fears you have." Then what you do is systematically walk through each fear and say, "What evidence do I have supporting that fear?" Then the, I know what's going to happen is not legitimate evidence. You wouldn't go to a court and say, "Well, I know." Okay, tell me what that is.
Craig D:
Then what's really powerful, again, from taking that approach is that now we can take a more balanced view of what's happening and we can look at the evidence in the light of day and then say, "Is this just me anticipating worst case scenario, which as we talked about earlier is a natural human thing to do, or is this something legitimate? If so, now what actions do I take based on my evidence? What do I do to prepare for that? What's the worst case scenario? What are going to be my fallback strategies if this comes to friction?" Very, very powerful way of reminding ourselves what fears actually are.
Gary S:
The great thing about this discussion on fear here at the tail end and yes, the captain has put the plane down on the tarmac. But why I love that discussion at the end of this conversation about harnessing resilience is that everything that you just described about fear is a road block to resilience. If you're caught in fear at any of those points, if you're trapped in those kinds of things, fear can block us from pursuing resilience to use your words, Craig, can block us from exercising, can keep us out of the gym, keep us from exercising that resilience muscle.
Gary S:
Speaking of exercising your resilience muscle listeners, we hope you have had a chance to do that over the last five weeks that we've had this series, harnessing resilience going on. We will now turn next week to the sixth episode of this series. That is where Warwick and I are going to talk about everything we've learned from all five of our guests now that we've had. We're going to pull out the key learnings, the key insights and action steps that you can take as you move on beyond your crucible, harness resilience on your own.
Seventeen-year-old Lucy Westlake is an accomplished mountain climber (she started at age 7) who is the youngest female to have ascended the highest peaks in all 50 U.S. states. But you can’t have a peak without a valley – and Lucy also describes the low points she’s faced in learning this resonant truth: the ideal way to build resilience is overcoming small failures, so that when the big ones come – and they will — we have a reservoir of grit to keep climbing.
Lucy’s view on the best way to build resilience (1:58)
Everyday resilience is as important as crucible resilience (5:00)
How she got her start as a record-setting mountain climber (5:52)
What she loves about mountain climbing (9:34)
The start of her journey to scale the highest peaks in every U.S. state (11:03)
When her first ascent up Denali went wrong (15:15)
Why she decided to tackle Denali again (20:50)
How failing the first time helped her succeed summiting Denali the second time (24:29)
Lucy’s five points for harnessing resilience (27:48)
Why failure is an opportunity for exponential growth (31:47)
How to build resilience through small failures (34:47)
How determination achieves greatness (37:35)
Lucy’s philosophy of what it takes to be resilient (43.55)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Gary S:
Welcome to week three of our six part series, Harnessing Resilience. I'm Gary Schneeberger, co-host of the show. We're doing a deep dive on this subject because without resilience, there is no moving beyond our crucibles. We're hearing from guests who found the resilience to overcome their setbacks and failures, as well as experts with practical insights and action steps to help you bolster your own ability to rise above life's inevitable, unavoidable crucibles. Warwick and I talked this week with Heather Kampf, a champion distance runner who quite literally picked herself up, dusted herself off, and started all over again when she fell during a high profile race. She harnessed resilience on the spot in a way that has amazed tens of millions of people, including myself.
Warwick F:
Well, thank you so much, Heather, for being here. And yeah, we'll get to that 2008 event in a moment. And listeners may be curious as to why something like that will get 12 million views on video, and you'll find out soon why that is. And you'll also find out what the lessons from it are, and maybe different than you'd think. I'd love to hear just a bit about the backstory. But as we're recording, the Olympics have just finished. And I'm guessing, I don't know, growing up in Australia, we always watched the Olympics. I'm guessing you were probably watching some of it and seeing what happened. And we just had some incredible athletes, the 400 meter hurdles were Sydney McLaughlin and Dalilah Muhammad. Actually something that'll interest you Gary, Molly Seidel from Brookfield, Wisconsin.
Gary S:
Yeah, shout out to the Midwest!
Warwick F:
She won the bronze in the women's marathon, which is amazing. And then for me being Australian, there was the great tussle between Ariarne Titmus and Katie Ledecky in the women's 400 and 200. My kids had asked me, "Who are you cheering for?" And I wouldn't answer. But since I'm dual citizenship, it's hard not to cheer for the Aussie. So everyone's got Olympic fever. So just tell me about the backstory, where you grew up and family, and what led you to have this just passion for running.
Heather K:
Yeah. So I grew up in the Twin Cities of Minnesota, just south of Minneapolis and St. Paul. I have an older sister, and we were pretty active kids doing a lot of just outdoor activities and things like that. But I think that my first sport love was really gymnastics actually. I love to just sprawl out in our backyard and do tumbling tricks and everything like that. So it was actually my gymnastics coach in my freshman year of high school who was challenging us all to races down the hallway of our high school as part of our conditioning drills. And he was a pretty fast guy, so he always would try to get the girls to give him a head start and then he would chase them down. But I was the first girl on the team who could give my coach a head start and still beat him in a flat sprint of a race.
Warwick F:
Wow.
Heather K:
So as much as I love gymnastics and spending time upside down, he was like, "You know what Heather? You should really think about trying track." And I had a few other people in my life who had mentioned to me that that would be a good idea. Just in the US we have the presidential fitness testing by ed class. So we would do a mile run twice a year. And my goal was always to beat all the boys in my class. And so that was a point of pride for me to be the fastest kid in my grade. And I guess I didn't really think that I would really love track as a full time sport. I thought it was just a nice thing to do a couple of times a year, because it seemed like it was just running in circles and it would be really boring. But it turns out I'm pretty competitive, and I really like things where I can see my progress, put the work in. And it really just translate well into the results later for the most part.
Heather K:
So I became really in love with the sport my freshman year. I made it to state as a relay member in two events. And then as they say, the rest is kind of history. I won a couple state titles in high school and got the attention of some amazing coaches at the University of Minnesota who brought me on board to run with the Gophers. And yeah, I think I was a competitive recruit to bring onto the division one scene, but I wasn't by any means amazing. My primary event was the 800 at the time. So I ran 210.42 was my best in high school, if anyone likes to follow the times and the numbers in the track world. But my freshman year, just being around better competition and people that race, I went from 210 in my first ever collegiate race. I matched my best from high school to 203 in my second race.
Warwick F:
Wow.
Heather K:
It just suddenly put me on a completely different caliber and trajectory with some of the best in the nation in the NCAA. And I won the NCAA title as a freshmen indoor that year. So a few people asked me afterwards, "Oh, do you think you'll go pro after this?" Because I just had developed so quickly there.
Warwick F:
Sure.
Heather K:
But I really valued my team and I valued getting an education for free, so stuck around college and then went pro after graduation.
Warwick F:
Wow. So do you have a history of athletes in your family or competitiveness? Because often you see people that are athletes, I mean their genetic pedigree is like wow. Like Sydney McLaughlin, I think both her parents raced at LSU or something. Did you have that kind of gene pool there?
Heather K:
Well, we have tried to trace some lineage to figure out just exactly where this is from. I had a great uncle who was a pretty good track athlete, and my dad was... he liked to pride himself in being most improved in wrestling. So he carried that trophy around the house, and he ran track as well. But I think that he joked that he was a varsity senior drinking team member, and like party, and wasn't as serious about the athletics or just being very diligent and things. And I think my mom maybe is the one who is a little bit more diligent and, I don't know, just really works hard towards whatever she's doing. So I think that I just got between both of them. Once my dad grew up, that message that you get out what you put into things. And that really resonated with me to just give my best. And then the genetics, I guess, is a mix of many things.
Warwick F:
But it sounds like you loved running. I mean, sometimes high school athletes and tennis or wherever, you've got a really pushy parent saying you can do this, and they take him to all of the special clinics and all that. But it sounds like in your case, I'm sure your parents supported you, but it was you that really had a passion for running. It wasn't like people were saying. Your parents saying you have to do this and this is your ticket. Was it more just you, your love of it?
Heather K:
Yeah. It was fairly organic for me to fall in love with it. And I actually was originally preparing music scholarship pieces to try and become... Go to school for music. I was a flutist. And so that was the thing that I was really good at and could have maybe had a future in, but my mom really had to force me to practice every day. And it wasn't my passion in the same way that athletics was. So when I found out that I had a full scholarship opportunity for track, instead of having to continue perfecting my music, I was like, "Well, this sounds nice also." And just decided to gear a little bit towards that. And no regrets about that. I'm really happy about where running has taken me and all the people that I've been able to connect with, because I really think what makes people fall in love with it at any level is the community of people that you find yourself surrounded by.
Warwick F:
Because obviously any athletic endeavor is hard. And it seems like the people that do well do it just for the love of the game and love of the sport. I think of Roger Federer, who's like 40 years old playing tennis, and obviously he's worth a huge amount of money, but it's clear that he just loves playing tennis. I mean, eventually he's going to have to stop soon, but he just loves it. He loves the competitiveness. Is that the same for you in the sense you love... I mean, what is it about running that you love? What makes you just want to get up in the morning and train and keep going?
Heather K:
Yeah, I think that it feels like this was a gift given to me by God. So from this time that I've been competing, it felt like to give anything less than my best is to sacrifice the gift, to quote Steve Prefontaine, a pretty famous runner.
Warwick F:
Right.
Heather K:
So yeah, I think for me it's all about just bettering my best and seeing what I'm made of, and what potential I have and chasing that. Definitely as you age, it is a challenge because you might eventually get to a point where your best days are behind you, specifically for that time period.
Warwick F:
Right.
Heather K:
But what I'm looking forward to now in my post retirement life here, at age 34, is being able to chase new bests in this body that I have now, and just have personal bests every year and try new events and everything, because it really is a sport that you can do for life and I anticipate continuing to do that. My husband is a runner. He's training for the Twin Cities Marathon this Fall. So a lot of times it's just the best time of day for us to really connect and have conversations when we're parallel running with each other, versus the intimidation of face-to-face contact that some men don't love. So we have our best conversations on runs and everything.
Warwick F:
Well, I want to get to this 2008 event. But those listeners might be hearing it's great to have conversations when you run. You've actually got to be reasonably fit, because if you're totally out of breath, it's hard to have a conversation. So you want to have a good conversation, you got to be somewhat fit.
Heather K:
That's a reason to try and hang on to that.
Gary S:
It is absolutely true that the older you get the harder it is. I picked up running about 10 years ago, and I mean, I'm slow, okay? In little league in baseball, it took a triple to score me from second base. That's how slow I was. And I'm still pretty slow, but there's something about it that when you do get under your normal split for a mile, even if you're just going around the neighborhood, there's something about it that is very endorphin creating, very confidence creating. There's just something about it that I love. So even though I'm a turtle, I still go out there and do it. And I am not. We'd be remiss if we didn't say this, you earned the nickname during your career, which was Queen of the Road Mile. How did that come about?
Heather K:
Yeah. I totally agree with you on how finishing any run feels fulfilling.
Gary S:
Yeah.
Heather K:
But then yes. So I found myself just jumping into a few of these road races. It's just a one mile road race. A lot of times it's just a straight shot or sometimes you go out, take a left turn or whatever down one block and then come back the other way so that the start finishes close for people to watch. But for whatever reason, it just seemed like I had a knack for sniffing out the finish line and those, I guess you'd say. I just inordinately have had more success in road miles than I have in track miles or other races to a point where I haven't made an Olympic team. But just watching the Olympics, you saw Laura Muir who got second in the 1500.
Heather K:
I finished within half second of her in a road mile before. So it's just entertaining to recognize that your own strengths can borrow to different events a little bit better. And I think being more of a speed and power athlete background in gymnastics and shorter events have just the ability to put a little bit more force through the ground in the roads. And so I can power on pavement a little bit more. But mostly I think it's just the purest form of racing. You don't know where you are most of the time, because there aren't clear markers on the course of exactly where you're at.
Gary S:
Right.
Heather K:
So, you do this. For me at least I found that doing a long slow grind of just building up building up speed all the way to the finish would thin out the field, and then you just try to make the final punch to get to the tape first.
Gary S:
It sounds to me like it's a little like the Fast and the Furious of running, right? It's like everything's a quarter mile at a time, right?
Heather K:
It's drag racing. Yeah.
Gary S:
It's drag racing sort of thing, but it's running. Since this is a series about resilience, it seems like that might be a resilience point, or might've been a resilience point for you. And that you did these longer races, you did these longer things, but you found as you were trying different things that this one really fit you and you threw yourself into that. And there was some both success and satisfaction in doing so. Is that fair?
Heather K:
Definitely. It's confidence producing to win races, and it's joyful to be somewhere where you don't feel the same pressure that you might feel on the track. So for me, I was just always happy to be there. And I was the person that was pulling everyone in to do warmups and cooldowns together, and sharing racing tips and everything, because I always thought if I'm supposed to be the expert at these, I can still win even if I tell someone else what I usually do on a certain course or something like that. So yeah, I think for me it was definitely taking some of that pressure off than just enjoying it.
Warwick F:
That's awesome. So I want to get to what has brought you to prominence, which is a strange thing. So talk a bit about... There might be a few people that hasn't seen that 2008, I guess, 600 meter indoor run, but..
Gary S:
And we will put that link in the show notes. And again, the context for why we do that will come out in our conversation here, but we'll put it there so you can see it, because, as Heather will explain, it does not define her life, her experience, and her career, but it's important to see as we talk about resilience. So we will have that in the show notes, for sure, just so you know.
Warwick F:
Absolutely.
Heather K:
Thanks Gary. Yeah. So I guess context first, this was the 2008 indoor Big Ten Championships at the University of Minnesota. So we were hosting that meet at home. My team, the Gophers, had just won their first ever Big Ten title, my freshman year indoors in... oh, sorry, excuse me, outdoors in 2006. And we won our first ever indoors in 2007. So our team was just on a bit of a tear of our own of feeling that momentum and success of working together. So this was the time of the season where my coach said that every athlete who had a potential to earn a point in any event would go to the well. They would do everything they can to try and earn points and succeed for the team. So as a fairly talented and versatile athlete myself, I was running both the mile and the 600 meters individually alongside the four by four on the last night of the event as well.
Heather K:
So, this occurred over two days. Usually the mile and the 600 meters prelims were on the first, and then you are referring to the 600 meter final, which happened maybe 45 minutes after the mile.
Warwick F:
Oh my gosh.
Heather K:
Yeah, it was definitely a very hefty schedule for anyone who's followed track and field to know this, how tight those races were together.
Warwick F:
Yeah.
Heather K:
So I would wake up in the morning on Big Ten final days with my heart beating out of my chest, just knowing what I would need to accomplish that day. But as I said, I rely on my faith and in my racing and in competition. So I told myself all things are possible through Christ. And my other mantra was I'm a machine for the team, because it really didn't seem like the kind of thing that a person could humanly do. So I like to think of myself as just this mechanical being that just would do what needs to be done to achieve what we wanted to do together. So that's how I would enter into these events and what I was thinking about on the starting line of the race. And if you want, I can talk you through the race a little bit from my perspective.
Warwick F:
Yeah, please.
Heather K:
Sure, sure. Okay. So, the race started and as I had just finished my last race shortly before, I decided that I would just be a little bit conservative in the first two laps and let anyone who wanted to lead the race, lead the race, because Big Ten Championships are not about time. You don't have to run the fastest, you just need to be first to earn the most points. So I followed behind a Penn State runner named Fawn Dorr, who was actually a really good 400 meter hurdler as well. And I just was biding my time until that final lap, where I started to make a move around the outside of her to really get into charge in the last lap and try and speed away with it. And just as I was going around her and cutting back into the inside lane, I felt a little bit of a nick on one of my heels. And as I was trying to correct for that foot feeling out of place, the other one felt like it got stepped on from behind. And I was just going down fast.
Heather K:
So from my recollection of things, I know that my hands hit the track, but what I pictured happening was that I just fell to a kneeling position, smack my hands on the ground, which is never a good place for your hands to be during a race, and then just got up and started running again. But it was really shocking to me once I did get up just to see how much distance the race has gapped me by at that point. I was like, "Man." I really felt I don't know why they got so far ahead of me, but I just really wanted to finish the race because I knew even if I got dead last in my heat that I would still earn one point for the team. And it was going to be a very tight finish for the championship overall.
Heather K:
So got back up and started running, and just started surprising myself because I was catching one person on the backstretch, and I thought, "Wow, that's a lot better than I thought you were going to do. Pat on the back. Nice job, Heather, you caught one." And it wasn't until coming around the final curve of that last lap that I heard the in-house announcer say, "And watch out for Heather Dorniden," which was my maiden name at the time. And I was like, "Yeah, watch out for me." I just got this incredible surge of momentum where it felt like I was speeding up and everyone else was slowing down. And I had just enough gas in the tank to be able to sneak by my own teammate at the finish line to win my heat. So, that was my experience of it.
Heather K:
And I think afterwards, when everybody was just celebrating and telling me how amazing it was and how they couldn't believe I did that, I was like, "You guys, I don't really understand. It wasn't that big of a deal." And then my dad pulled out his video camera and showed me how I had actually fallen. And I didn't just touch my hands to the track for a second, I fell on my stomach and was skidding on the track and really took some time down there for a second. And that was just completely not a part of my memories. I don't know if I just shut my eyes really tight or what was going on there. But I think that when you have a really strong vision of what your goals are before you even start something, that positive vision is so much stronger than any obstacles that might step in your way. So for me, I think that that vision and my goal was just so prominent in my mind that it made everything else fall by the wayside so that I could still focus on what I was there for.
Warwick F:
I mean, for listeners who haven't seen it, it's a really incredible video of Heather falls down and gets up. And it's like a movie except it's real life. It's somehow you overtake folks and edge out the other person to win. I mean, it's unbelievable. And somehow this video, as you say, has gone viral, but I think you've hinted at it. But when people look at it, what's the message that a lot of people get from it which is not the message you take? So talk about that, because you could watch the video and be inspired. But what's the typical inspiration when people see it? Most people see it. What do they think?
Heather K:
I think the first thing that a lot of people say, well, one of two things, either never give up is the phrase that's dropped on a lot of the versions of the videos with the music of choice and everything that people drop in there, or they just say, "Wow, that girl's a beast." I'm this competitive animal. And I'm like, "Man, I'm actually this really Midwestern polite girl who..."
Gary S:
Right.
Heather K:
This really only comes out in me in competition, which is partially why I love track. But yeah, it was a pretty magical moment.
Warwick F:
So the message for some people is, "Hey, when you fall down, don't give up. Pick yourself up, you can still win." But I think as you've just hinted, that's not the message. I mean, I'm sure you're not against that message, but the real message for you is somewhat different. What's the real message for you?
Heather K:
Yeah. I think two things really, the first being what I'd mentioned about how I barely realized I fell. I think it's really important to visualize whatever you plan to achieve in your life to really have that clear vision. And also I can adopt the whole never give up phrase, but I think I just need to add a little bit more beyond that to say, "Sure, never give up for all the reasons that people say about resilience. And you never win if you never try," and stuff like that. But for me, it's never give up because you never know when your greatest obstacle becomes your greatest opportunity to do things you never imagined you could, because I would never have pictured that I could have gotten up with 200 meters to go in a sprint race and win. But that gave me so much confidence going into the Olympic trials that summer and to follow through in the rest of my professional career to believe that I have this gear somewhere within me that I might need at some point again and it could be another magical moment like that.
Heather K:
And I've had so many opportunities throughout my life to speak in New York City for companies, and for schools and churches, and teams all over the world that are just interested in this compelling story, because anyone can look at a race and identify a moment in their life where either they've literally like me or figuratively at some point in their life felt like they fell on their face. And it can be really tough. And it usually doesn't happen from fall to finish in 30 seconds.
Warwick F:
Right.
Heather K:
But it's still is so important for you to stand back up and keep trying, because it might parlay into an entirely different career opportunity for me. It has to be able to speak and connect with people and just share a hopeful story.
Warwick F:
Yeah. What's interesting, we talk a lot on this podcast about success versus significance and... Like you, both Gary and I, are people of faith, and so that has a certain context from that worldview. But you've achieved a lot of success at University of Minnesota and just some of the professionally and all, but yet you've had challenges. From what I understand, you've been injured a lot, which seems to be part and parcel of being an athlete. It's just how many surgeries have you had. And just seems like it's enormous for whatever reason. It just takes a toll on your body. So from understand, you've had a dream of making it to the Olympics and the Olympic trials, injuries and whatever made that a challenge. So talk a bit about that. Both what happened in terms of injuries, Olympic trials, and that whole success and significance. Because I often find that whatever success you have, if that's what owns your soul, there's always another level.
Warwick F:
We talk on it's tough to be considered the greatest of all time, whether it's in track or tennis or whatever it is, because somebody else like... Yeah, I love tennis, Roger Federer, he's got like 20 majors, Rafa Nadal is at 20, and Novak Djokovic. If he's healthy, he stands a pretty good chance of winning the US Open, winning four majors in a year, which hasn't been done since rod Laver in '68 or something. And so in all probability, he won't be the greatest of all time. So you get the point is, you could translate that to track. So talk a bit about just the injuries, the Olympics, and the whole, if you had your self-esteem all wrapped up in success, and goals, and times, and... Anyway, does that make sense with all that?
Heather K:
Yeah, definitely. And I totally agree. I think even if you are the greatest of all time for now, time is still moving on, so the greatest is yet to come as I think we've seen with a lot of the young people at the Olympics.
Warwick F:
Especially in track, is there one time that's 30 years old in track that still exists as a world record? I don't know, but it'd be hard for me to believe.
Heather K:
Yeah, they're moving along quickly.
Warwick F:
Yeah.
Heather K:
Yeah. I guess for me, the interesting part of my story is that I had been very durable for a very long time in my career. I had no major injuries that took me out of training or race in high school or college, or the first several years of my professional career. So my first major injury was the spring after I turned 30 years old. So I joke that it all goes downhill after 30, although that's not the case.
Gary S:
It's after 50.
Heather K:
And I think what's challenging too about it is that a lot of times I think runners who stay healthy take up a lot of... It's a point of pride to stay healthy because it's a responsibility of yours to prioritize recovery and nutrition and stuff like that. But I just happened to fall on the ice while I was walking my dogs on a Minnesota winter day, and probably got a bone bruise on my sacrum. But I was literally walking the dogs before I was heading to the airport to go race in Scotland to that day. Not that day for racing, but flying out.
Warwick F:
Yeah.
Heather K:
And I think just all the sitting and then the competition and doing a long run and coming straight back into training 75 miles a week was too much to heal a bruise bone. So, that turned into a stress fracture a couple of months later. So, it's like, I don't want to say through no fault of my own, because I definitely should have been more respectful of the pain that I was having, but I just thought it's because I fell, and it's fine. So I'm just going to keep training. And I was preparing to try and make another world championship team outdoor that year. So, that was injury number one in 2017. And thankfully I got back from that one fairly quickly and was still able to race at the US Championships, albeit I had been running for about a week prior. So it was not the best performance I've ever had.
Heather K:
So following that, I think we just did so much physical therapy on that left side of my sacrum that I ended up having two consecutive stress reactions on the right side of my sacrum shortly thereafter in December in the spring of 2018. So after that, we're just like, "You know what? You're not as durable as we thought you were. We can't just rush back into things. So let's take a significant amount of time off just to really be able to get through this." And from there, most of my injuries were mostly just soft tissue, tweaking hamstrings or calves or quads or something like that. But the timing I think is particularly what you're referencing. That's been really tough for me. So I was probably the fittest I've ever been then, and maybe ever will be at this point now. I ran my personal best in the 1500 meters and the 800 meters just before the Olympic trials in 2016.
Heather K:
And I really felt like I had a good shot to make that team. But I was doing a workout maybe a week or two before the trials, and was limping a little bit between sets, but didn't really think too much of it because I just never had an injury like that before. But that turned into a full on blow out of my calf that I wasn't able to walk or run at all really for the days leading up to the Olympic trials. And we did a lot of praying and a lot of care for it, and I was able to be back on my feet, but again, just didn't perform the way I would want to given that you need to be basically at a hundred percent fitness and sharpness to be able to make a team in the US in such deep events.
Heather K:
So, that was probably the most heartbreaking one for me, because I really knew that everything was aligning perfectly for me. And then just so close to the actual moment where you really need that fitness, it didn't align. And then since then, it's just been similar stories of injuries popping up right before really important races, and trying to not freak out and manage them responsibly and get back on my feet to be able to perform well. But you have this time enough of getting into really good fitness and then never really being able to demonstrate that the way you want to, and knowing that that potential still exists within you, but feeling thwarted a lot of times. So it can be pretty frustrating.
Gary S:
In that situation, what you just described, what does resilience look like for you in that moment? What you just described. You're getting in shape and you want to perform, and then you come to a point where you're not able to perform. How do you move beyond that? How do you manifest resilience in that moment? Because throughout whatever crucible our listeners have been going through, there comes a time where they hit a wall. There are obstacles and there are walls which are a little bit harder to get through. How do you manifest resilience to get beyond that wall and maybe go to a different place or have a different goal? How does that work for you?
Heather K:
Yeah. For me personally, I think it's a combination of things. The first would just be an unyielding optimism and belief in myself that I am capable of those things that I've set out to do, and a belief that I still have purpose and meaning throughout the process. So even if I'm not performing at my best, if I'm showing up and I'm sharing my story and I'm letting people know where I'm at, I think that is oftentimes more powerful than just watching someone who's on the top of the world win everything.
Gary S:
Right.
Heather K:
Because that's not very relatable. So I've been very intentional in involving and sharing my story with my fans and people who want to follow my experience in this sport, so that they know that even these people that you might elevate to superhuman levels because they've achieved great things at one point or another go through these hard times as well. And then as my coach would say, I'm a very developed goal setter. Whenever we have goal setting sessions, I'm coming with pages and pages of process-oriented goals along with the outcome oriented goals that I want to achieve. And it's always important for me I think to focus on those processes, I guess, of the things that I can do on a daily basis, on a habitual routine that will in all likelihood lead towards success. And if I'm managing my sleep, and my recovery, and my nutrition, and listening to my body, and being an advocate for the things that I think I need in training with my coach and with my doctors, then in theory, things should work. And I get a lot of confidence and faith in that.
Heather K:
And then at the same time, if I'm hurt, I decided that I just want to be able to do 15 pull-ups in a row, and just start using my upper body in ways that I haven't before, because I know that will lend new strengths for me later. And yeah, I don't know how much of a math nerd you might be, but when I speak with kids, I always pull out this graph of an asymptote, which is basically Y equals one over X, so as a denominator.
Gary S:
Am so not a math nerd. I had no idea what that word meant when you said it. But I'm sorry. Go ahead.
Heather K:
No, it's okay. So, if you picture a fraction where it's one over X, any number. And that number is continually getting bigger and bigger. That fraction is going to get smaller and smaller and smaller, approaching zero but never actually reaching zero.
Warwick F:
Yeah.
Heather K:
So this has been my approach to my entire career. I think that on any given day, if there were no wind, if the weather were perfect, if I had the right people in the race, if I felt amazing and most perfectly healthy, maybe my absolute potential could be achieved. But most of us never actually have that perfect moment or the zero on this graph that we're reaching towards. But as long as you're still moving forward, as long as that denominator is getting bigger, you're still learning, you're still gaining experience, you're still developing different skills you didn't have before. For me, I think that that has been the process that I've decided to pursue is maybe I'm not exactly where I want to be, but I'm exactly where I need to be right now. And I'm going to gain as much knowledge and strengthen fitness as I can from this, and use it to push closer to that perfect day that we all keep chasing in the sport.
Warwick F:
What's interesting, Heather, is a lot of us watch athletes and sports. And I always love the post game interviews. The vast majority of the successful ones talk the way you've just spoken. They say, "I focus on the process. What can I do today to get better?" The results and the outcome will take care of itself if I've trained well, eaten well, cooled down, warmed up, all of the things I need to do, analyze tactics. I've done all of the process well, then they're able to accept the outcome as best as anybody can. They tend to be process orientated, the successful athletes. I mean, is that makes sense in your perspective?
Heather K:
Yeah. I think if you're only focusing on the outcome, then you forget a lot of the things that you need to do to actually reach that outcome. And a lot of times in track and field, it's not entirely in your control because there's 10 to 12 other people on the starting line for me who have been trying to focus on their process and outcome as well. So you can only control yourself in those situations. And you see people fall down in races, which has happened to me plenty more times than just the one that we discussed today, that haven't resulted in the same magic necessarily. So sometimes you think you're doing everything right, and that's all you can really control to have confidence on the starting line. But most recently at this Olympic trials, that was the case for me, where I thought I was doing everything right and was feeling really good, and then just started feeling a little bit off before the trials, only to learn that I had two stress reactions in my pelvis that I was just unfamiliar with what that pain is supposed to feel like.
Warwick F:
And this is the most recent ones for this year's Olympics?
Heather K:
Yeah, in 2020.
Warwick F:
Yeah. So I just want to go back for a second, because what you went through, especially in 2016 was devastating. You thought I have a real shot of making the team and making my first Olympics, and then some injury comes at the worst possible time. And you've from what I understand in the last relatively recently retired from, I guess, I don't know if you'd say professional athletics or just competitive in that sense with Olympic or national all age level. I mean, how did you get beyond this? Because I know you're a person of faith like we are, but you're still human. I mean, how in the world did you get beyond that? Because it would be easy to say, "Well, be angry at God, the universe." It's like, "Hey, this is so unfair." I mean, I had a real shot. I was doing everything right and injury comes on. I mean, come on. I mean, really. How did you get beyond that? But it felt like this is so unfair.
Heather K:
Right. Yeah. I think partially for me it was a bit of recognizing that we make plans and God laughs.
Warwick F:
Right.
Heather K:
You think you can assign a purpose for yourself and you can tell yourself, "God has made me to be an Olympian." I thought that this was my purpose and what I was meant to achieve and that I could use that platform to do good things in the world. And so, yeah, especially in 2016, I just felt like, "Okay, then what do we do all this for if we're just going to take it away at the last second?" And he gives and takes away in all aspects of life. So I think just recognizing that maybe in those moments it's an opportunity for me to recognize that, I was trying to impose my will on God instead of letting God's will happen for me. And similarly, I raced at the World Championships indoor in 2014, and it felt like one of those God moments, because I actually didn't qualify.
Heather K:
I was the alternate to make the team. And then days before the competition in Poland, I got a call that said, "Hey, Heather, the winner of the National Championship is injured, so we need to send the alternate. Can you get to Poland in two days?" And I'm like, "Wow, this is grace that I do not deserve, but I'm just going to go and try and make the most of it." And I ran a personal best in the prelim, made the final, and I'm like, "Okay, I'm ready to medal. This is God's perfect for me. He wants me to medal."
Warwick F:
Yeah.
Heather K:
And I got tripped up and fell and knocked my knee out of the joint and got up and still was able to finish the race. But I just remember that you always wear a race bib on your chest.
Warwick F:
Sure.
Heather K:
And it was flapping from having fallen on my chest, and it wasn't staying really in place. So, in that moment I just tore it off and threw it to the track to just finish the race in that really embarrassing, really far off distant last place. And it was in that moment that I was like, "Wow." I forgot that I wasn't representing myself, I wasn't representing Team USA, I was here to represent God. And somewhere along the lines, I decided that I need a medal. And I think that He's been entirely a little bit too Old Testament for me in terms of how quickly He roots me back into putting my faith in Him, instead of believing that I am just deserving of all the success. But it's humbling for sure. So I think if anything, in those moments, it's a chance for me to retool where I'm investing my identity and why I'm doing these things and what my purpose is in the sport, and making sure that I try to put God first in what I'm doing
Warwick F:
As listeners would know, I mean, it's a different parallel, but I'll try and make it short is, again listeners would know I grew up in this 150 year old family media business, very large, founded by a very strong believer. So I felt like as a person of faith, clearly it's God's plan for me to resurrect the company in the image of the founder and have it be well run. So I did this $2 billion plus takeover at age 26, which ended up failing spectacularly for a number of reasons. So I felt like I knew God's purpose, and clearly if He'd want it to happen despite a lot of the setbacks I've faced, which most of them were my fault, still if God wanted to happen, it would have happened. So clearly He had another purpose. But to me it was pretty certain, "Hey, I'm going to be prominent in the country of Australia and I'm going to do this wonderful thing through this newspaper company." Just seemed evident.
Warwick F:
And so I went to Oxford like other ancestors, worked on Wall Street, Harvard Business School. I mean, I'd did the equivalent of training my level best to be qualified for this position. And it didn't work out. So that's like 30 plus years ago. And so I've had some perspective. So talk about... As we're in this resilience series, your professional career is now ended. Some of the goals you achieved, some didn't. But what are the lessons that you've learned from that, and what do you see as your future, maybe the message maybe God has put on your heart or... Because people are going to be thinking, gosh. What's the lesson in all this for Heather for us? And what's Heather's purpose now. So how do you look at all that?
Heather K:
Yeah. I mean, I think I'll always look back fondly on these years of being able to compete at the highest level, and just test myself to see where I stack up against some of the world's best. And I think that what I've learned from that, or what I'll take forward from that is that if I put my everything into whatever I decide to do next, I can do something great there also. And just to have that sense of belief that there are more, I guess, adventures that I can explore and try to apply the same level of discipline that I have with this. But yeah, it will be memories that I will be very excited to share with kids that I coach. I coach some adult athletes, and regardless of whatever level you're at, I think that it can still be so applicable and relatable to be able to share those kinds of stories.
Heather K:
So it just made me who I am as a person. And I think you're molded through both the triumphs and the failures, and it will just make me more resilient, as we've been talking about, to be able to face whatever's happening next. And yeah, I definitely think that I've applied what I've learned through athletics in facing challenges in my employment, and in my marriage, and in friendships and family and stuff like that, that I don't know how else I would have gotten such clear evidence in a world where it's safe to make mistakes. If you screw up in a race, it's sad and maybe it will be for me a reason that I don't get another opportunity or I don't make as much money in the sport.
Heather K:
But you have those four and a half minutes in a mile to really put yourself out there and take risks and see what you're made of. And then you can go back and eat dinner and go to bed and start your next day over and keep training. So it's like a really short way to just test yourself, giving everything that you have to something, and then apply that to the things that are most important, long-term.
Gary S:
I have to say, do you say four and a half minutes in a mile? I'm thinking, "Oh, come on." It's like nine minutes and 45 seconds in a mile for me, but that's a whole different story. I thought it was really interesting Warwick that you told your story in the context of our conversation with Heather. There was a story. One of the things that I did some research on as we were preparing for this, Heather, was a story that the Mankato Free Press did on you, off of a speech that you gave to some marathoners. And in the second sentence of their story, they're talking about the 2008 fall, get up, finish the race, and win. And then they say, "Search her name plus fall, and you can see it for yourself." So I thought, how big is this? So I searched Heather Kampf and fall, and it returns 6,170,000 results. Now, Warwick, I know you feel like... And there was a book written the Fall Of The House Of Fairfax about your takeover.
Warwick F:
Sure.
Gary S:
And you said many times you feel like that's all people know you for. You'd be happy to know, I think, that Warwick Fairfax and fall only has 2,270,000.
Warwick F:
Thank you so much for telling me.
Gary S:
No, here's my point though. Here is my point for bringing all this up, neither one of you are defined by the falls, right?
Warwick F:
Right.
Gary S:
You're defined by the resilience and how you came back from that. Heather, you're speaking in that story. Warwick you're hosting this podcast and writing your book coming out October 19th. You're not defined by what Google says you should be defined by. So it doesn't matter what terms people put in there. You're living lives with resilience, focused on achieving significance not just success. And that's something I think I hope listeners can take away from this conversation as we continue.
Warwick F:
Yeah. I mean, such a great point. I mean, what I'm curious about really in this vein, Heather, is there's a dance between... there's nothing wrong with going for your goals, for trying to achieve success. I think most of us have seen Chariots Of Fire. And I guess as an athlete, you probably have seen that movie. And there's a great line when Eric Liddell, the great Scottish runner, says, "I feel like God made me fast. And when I run, I feel His pleasure." I mean, that's just such an incredible line. So talk about how it's okay to strive for goals. But how do you stop having your whole sense of self wrapped up in a goal? So, how do you be both as excellent as you can be, which I believe scripturally we're meant to give our all as if we're doing it unto the Lord, there's scripture backing that up? But how do you give it your all, but yet not have the result own you? How do you achieve that balance?
Heather K:
Yeah. I would say that I have worked on it a lot over the years because I definitely have had moments in my life where my identity was more wrapped up in running. And I think this beyond just the learning moments of recognizing, "Wow, I cried for days over false starting at this one race," and life will go on and more opportunities will exist. And just getting the benefit of hindsight in those situations, but also just grounding myself in real things and recognizing what my priorities are, and knowing what will be there for me no matter how things turn out. So for me it was like my coach in college would always say, "Well, the sun will rise tomorrow and your mom will still love you." So regardless of how you perform, the sun is still going to come up tomorrow and you're going to still have people that care for you, the person, instead of just you, the athlete.
Heather K:
And I've been so blessed to be surrounded by just the best coaches and the best teams of people who have supported me because they want to see me do well and they want to share in that success with me. Because I think when you talk about success versus significance, Gary, it's just really to me like significance is success shared. And what I love most about that Big Ten video that nobody gets to see because they cut it off right after the race is over, is that A, I didn't actually win the Big Ten 600 meters in 2008. I was second. And that is because they split the race into two heats. And my heat was usually considered the fastest heat. They put all the fastest heats in that one. But there was a girl who ran two tenths of a second faster from the first heat.
Heather K:
And I didn't realize that until the very end of the meet, everything had already been tabulated for the team results. But we knew that we had won the meet as a team. So I'm really excited for everyone. We'd won by eight points. And it wasn't until they're having us each come up for our individual medals that I was standing at the medal podium waiting to take my first place medal for the 600. And this girl had to tap me on the shoulder and be like, "Heather, I actually won." And so I had to hop down to the second place podium spot.
Heather K:
But for people who are aware of track and field, you get 10 points for winning a race and you get eight points for getting second. And our team margin of victory was eight points. So it was just that moment where it's like, "Wow, if I hadn't gotten up, or finished the race, or finished just exactly where I did, we would have tied or lost at best." So it's just like those things you never really know how it's going impact the hundred women that were on my team and the coaches and the people who have had the pleasure of watching this video, all 6 million of them or whatever it is. And I just think that is the definition of significance is when you can touch people's lives and give them hope and a reason to keep thriving for whatever they're chasing in their life. So yeah, just being able to share that success and being humble enough to know that it wasn't just all you, but it came from somewhere beyond. That is pretty great.
Gary S:
And this is the moment in the show where I customarily say, "Did you hear that? That's the sound of the captain turning on the fasten seatbelt sign." But Heather gave me a tip beforehand that I can say, "Did you hear that bell? That bell means we're entering the final lap of the race." So we're getting to the point where the tape will be broken here in a little bit, and we're going to finish our conversation. But we've got a little bit more time left, so stick with us listener.
Gary S:
I want to point out one thing that you just said, Heather. You probably didn't even realize it in the same way that you didn't realize exactly everything that happened in that viral video when you fell down and how far you fell down. You said in that video 6 million or whatever people who watched it, right? There was at least 12 million people who saw that video based on the story I saw, which was from two years ago. The fact that you don't know that number speaks volumes about what's important to you, what your character is like, what significance versus success looks like for you. Because you don't have a tally somewhere in your house where you check off each new million person that gets in. And that's a critically important thing.
Gary S:
I want to read something from the article that led me to even find you. And that was Forbes Magazine in 2018, did a story called the Three Strategies Experts Use to Overcome Failure. And they cited your fall, your getting up and winning that heat. And this is what they say here, "Everyone would have understood if she'd stayed there on the ground, convinced she'd failed and there was no chance of recovering from a fall like that. But she didn't stay on the ground. She got up, she finished what she started, and she emerged the champion." Well, they didn't get that right. The champion of that heat will say that Heather went on to become a four time US national champion, and now professionally competes internationally as a middle distance runner.
Gary S:
Here's the end of this thing that I want to pose to you because it's a question. And I would like you to answer this for our listeners. What if she had let that moment define her? What if she had stayed on the ground admitting defeat? What if it had changed the entire trajectory of her career or her life? How would you answer those questions?
Heather K:
That's heavy. Yeah. I don't know. I think in some ways maybe what they don't realize, because it was less on anyone's radar, was that I had done that once already. I had stayed down. I didn't finish a race after I fell in high school, and I realized that I never wanted to do that again. It was the state meet my senior year at cross country and I tripped and fell and was completely falling off the lead pack of the race where I thought I should finish. And I got up and was a little delirious, and I was weaving around, and somebody asked me, "Are you okay?" And just looked right at me. And I just started bawling and I didn't finish the race. And A, it was really embarrassing to be ranked in the top 10 in the state and not even to finish the race, but B it gave me a lifelong lesson that I never want to feel that way again.
Heather K:
So I think maybe if I hadn't had that experience then, and I had stayed down in college instead, it would have probably given me just knowing my personality, the same general trajectory of knowing that after that day. I would never want to feel that way again. I know I'd still keep fighting and trying and just showing up. But yeah, I guess if it maybe had some deeper impact on me that made me realize that maybe I'm not cut out for this, I'm not as tough as I need to be, I probably wouldn't have continued in this sport after college. And that would be the end of my running story as far as people who follow it. But no.
Warwick F:
Wow. Well, I guess as we conclude Heather, thank you so much for sharing. People listening will have had setbacks, failures. What kind of message of hope would you give them? Because sometimes when we're young, we have this dream of what we want to achieve. And we might achieve some goal but maybe not all of them. Sometime maybe the gears have to shift, like in your case, competitive running at least in terms of all age groups as you've now moved to a different phase. So talk about what would a message of hope be for people that have had setbacks, or maybe the original dream they had was partially achieved, but maybe not completely, they've had to move on. What message of hope would you give people?
Heather K:
Yeah, I think first of all, it sounds trite, but it's all about the journey, not about the destination. So if you've made the most of your journey along the way, then you can rest peacefully knowing that you gave everything you had to get to wherever you did. And that is commendable. And then I guess now from the perspective I've been, when Gary and I first spoke to decide that I would be coming on this podcast, I wasn't able to talk about retirement without crying.
Gary S:
Yeah.
Heather K:
So the fact that I am getting through the entire podcast to be able to define myself as a retired professional runner is a good sign. And what I didn't expect to find on the other side of this was a little bit of relief or peace, and just recognizing that you put so much into something and you still... As much as I try not to invest my entire identity into it, it is a little bit of a trap. And when you escape from that trap then you give yourself the chance to just look at the world as your oyster in this new opportunity.
Heather K:
I'm headed after this interview to go probably accept a new job offer. And it's really exciting to just have a new avenue to explore in my life. And I guess I perhaps maybe even held onto the stream for a little bit too long and looking back at things now and just recognizing the ups and downs of my injuries that weren't healing, that perhaps I could have had this experience sooner. But for me it was the right time. And I was really glad to get one more shot. This was my fourth Olympic trials this summer. To just feel like I left it in a place that I can be okay with no matter the outcome. So if you can be intentional about that and just get to that place where you know you gave it all, then just get really excited for whatever's on the next page when you turn it over.
Gary S:
Wow. I've been in the communications business long enough to know when the final word is spoken on a subject, and Heather has spoken the final word, broken through the finish line tape, won her heat, and I'm going to award her the gold medal on this one for her perspective on resilience. Before I go into and do a wrap up of what I think are three excellent takeaways from what you said here, Heather, I'd be remiss if I didn't give you the chance to let listeners know how they can find you perhaps on social media so they can follow what is next in your life as you continue to use resilience to chart your course forward.
Heather K:
Sure. I am primarily most active, I would say, on Instagram and Twitter a little bit, just because everything posts there as well. But it's just my full name at Heather Rae, R-A-E, Kampf, K-A-M-P-F. And that's my handle on both of those things. And yeah, you can follow whatever's next in my hobby jogging and my dogs, and whatever else I do in my career.
Gary S:
Awesome. Well, here listener are those three takeaways really quickly in this episode of our resilience series that come from Heather. First one, never give up. There's a caveat to this. I'm going to keep talking, because it's not just never give up period, exclamation point. It's never give up in the short-term or the long-term, because as Heather says, you never know when your greatest obstacle will become your greatest opportunity. That's something that Warwick talks about a lot here at Crucible Leadership as well. Number two, have a plan and stick with it. Heather's plan was not to fall during the final third of that Big Ten race in 2008, it was at least to finish and win her team a point in the competition. That was what got her up off the ground. The rest was the result of that resilience to follow the plan even against long odds.
Gary S:
And the third point, and I love this phrase to the point that you should copyright it, Heather, because it's good, develop an unyielding optimism. I'll say it again, an unyielding optimism. That's what Heather said she has developed. You can inspire people often in deeper ways by continuing on in pursuit of process oriented goals rather than achievement oriented goals, which to me sounds a lot like pursuing a life of significance not just a life of success. It's fitting in episode three of our Harnessing Resilience series, featured a distance runner, because we're now halfway through our journey to the finish line in our exploration of this critical aspect of moving beyond our crucibles. Be sure to join us next week when you'll meet Lucy Westlake, a young mountain climber who was barely a teenager when she tried to scale Denali, the highest peak in North America. She did not succeed, but she also did not give up. She harnessed resilience and tried it again four years late. What happened, you'll have to listen September 14th when part four of Harnessing Resilience goes live.
It was moment seen by tens of millions of people across the globe thanks to a viral video: Heather Kampf falling during the final lap of an 800-meter race in college, then springing to her feet to not just catch her competition, but win. Yet Kampf cautions those amazed by her triumph to take a deeper message away from her 2008 feat than “Never give up.” What fueled her miraculous comeback was having a vision for the race long before it started and sticking to that vision when the crucible came. What she discovered about herself during that final lap — and in the setbacks and struggles before and since — is that her faith gives her access to another gear critical to harnessing resilience on and off the track.
You can watch Heather Kampf’s remarkable fall-and-finish during the 2008 Big 10 Track Championships by watching the video in this news story: www.bit.ly/harnessingresilience1. You can also follow the now-retired Kampf’s post-running career on Instagram at @heatherraekampf
And don’t miss part 4 of “Harnessing Resilience” with guest Lucy Westlake, debuting Sept. 14.
Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.
👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Warwick F:
Welcome to Beyond the Crucible. I’m Warwick Fairfax, the founder of Crucible Leadership.
Gary S:
Welcome to week three of our six part series, Harnessing Resilience. I’m Gary Schneeberger, co-host of the show. We’re doing a deep dive on this subject because without resilience, there is no moving beyond our crucibles. We’re hearing from guests who found the resilience to overcome their setbacks and failures, as well as experts with practical insights and action steps to help you bolster your own ability to rise above life’s inevitable, unavoidable crucibles. Warwick and I talked this week with Heather Kampf, a champion distance runner who quite literally picked herself up, dusted herself off, and started all over again when she fell during a high profile race. She harnessed resilience on the spot in a way that has amazed tens of millions of people, including myself.
Warwick F:
Well, thank you so much, Heather, for being here. And yeah, we’ll get to that 2008 event in a moment. And listeners may be curious as to why something like that will get 12 million views on video, and you’ll find out soon why that is. And you’ll also find out what the lessons from it are, and maybe different than you’d think. I’d love to hear just a bit about the backstory. But as we’re recording, the Olympics have just finished. And I’m guessing, I don’t know, growing up in Australia, we always watched the Olympics. I’m guessing you were probably watching some of it and seeing what happened. And we just had some incredible athletes, the 400 meter hurdles were Sydney McLaughlin and Dalilah Muhammad. Actually something that’ll interest you Gary, Molly Seidel from Brookfield, Wisconsin.
Gary S:
Yeah, shout out to the Midwest!
Warwick F:
She won the bronze in the women’s marathon, which is amazing. And then for me being Australian, there was the great tussle between Ariarne Titmus and Katie Ledecky in the women’s 400 and 200. My kids had asked me, “Who are you cheering for?” And I wouldn’t answer. But since I’m dual citizenship, it’s hard not to cheer for the Aussie. So everyone’s got Olympic fever. So just tell me about the backstory, where you grew up and family, and what led you to have this just passion for running.
Heather K:
Yeah. So I grew up in the Twin Cities of Minnesota, just south of Minneapolis and St. Paul. I have an older sister, and we were pretty active kids doing a lot of just outdoor activities and things like that. But I think that my first sport love was really gymnastics actually. I love to just sprawl out in our backyard and do tumbling tricks and everything like that. So it was actually my gymnastics coach in my freshman year of high school who was challenging us all to races down the hallway of our high school as part of our conditioning drills. And he was a pretty fast guy, so he always would try to get the girls to give him a head start and then he would chase them down. But I was the first girl on the team who could give my coach a head start and still beat him in a flat sprint of a race.
Warwick F:
Wow.
Heather K:
So as much as I love gymnastics and spending time upside down, he was like, “You know what Heather? You should really think about trying track.” And I had a few other people in my life who had mentioned to me that that would be a good idea. Just in the US we have the presidential fitness testing by ed class. So we would do a mile run twice a year. And my goal was always to beat all the boys in my class. And so that was a point of pride for me to be the fastest kid in my grade. And I guess I didn’t really think that I would really love track as a full time sport. I thought it was just a nice thing to do a couple of times a year, because it seemed like it was just running in circles and it would be really boring. But it turns out I’m pretty competitive, and I really like things where I can see my progress, put the work in. And it really just translate well into the results later for the most part.
Heather K:
So I became really in love with the sport my freshman year. I made it to state as a relay member in two events. And then as they say, the rest is kind of history. I won a couple state titles in high school and got the attention of some amazing coaches at the University of Minnesota who brought me on board to run with the Gophers. And yeah, I think I was a competitive recruit to bring onto the division one scene, but I wasn’t by any means amazing. My primary event was the 800 at the time. So I ran 210.42 was my best in high school, if anyone likes to follow the times and the numbers in the track world. But my freshman year, just being around better competition and people that race, I went from 210 in my first ever collegiate race. I matched my best from high school to 203 in my second race.
Warwick F:
Wow.
Heather K:
It just suddenly put me on a completely different caliber and trajectory with some of the best in the nation in the NCAA. And I won the NCAA title as a freshmen indoor that year. So a few people asked me afterwards, “Oh, do you think you’ll go pro after this?” Because I just had developed so quickly there.
Warwick F:
Sure.
Heather K:
But I really valued my team and I valued getting an education for free, so stuck around college and then went pro after graduation.
Warwick F:
Wow. So do you have a history of athletes in your family or competitiveness? Because often you see people that are athletes, I mean their genetic pedigree is like wow. Like Sydney McLaughlin, I think both her parents raced at LSU or something. Did you have that kind of gene pool there?
Heather K:
Well, we have tried to trace some lineage to figure out just exactly where this is from. I had a great uncle who was a pretty good track athlete, and my dad was… he liked to pride himself in being most improved in wrestling. So he carried that trophy around the house, and he ran track as well. But I think that he joked that he was a varsity senior drinking team member, and like party, and wasn’t as serious about the athletics or just being very diligent and things. And I think my mom maybe is the one who is a little bit more diligent and, I don’t know, just really works hard towards whatever she’s doing. So I think that I just got between both of them. Once my dad grew up, that message that you get out what you put into things. And that really resonated with me to just give my best. And then the genetics, I guess, is a mix of many things.
Warwick F:
But it sounds like you loved running. I mean, sometimes high school athletes and tennis or wherever, you’ve got a really pushy parent saying you can do this, and they take him to all of the special clinics and all that. But it sounds like in your case, I’m sure your parents supported you, but it was you that really had a passion for running. It wasn’t like people were saying. Your parents saying you have to do this and this is your ticket. Was it more just you, your love of it?
Heather K:
Yeah. It was fairly organic for me to fall in love with it. And I actually was originally preparing music scholarship pieces to try and become… Go to school for music. I was a flutist. And so that was the thing that I was really good at and could have maybe had a future in, but my mom really had to force me to practice every day. And it wasn’t my passion in the same way that athletics was. So when I found out that I had a full scholarship opportunity for track, instead of having to continue perfecting my music, I was like, “Well, this sounds nice also.” And just decided to gear a little bit towards that. And no regrets about that. I’m really happy about where running has taken me and all the people that I’ve been able to connect with, because I really think what makes people fall in love with it at any level is the community of people that you find yourself surrounded by.
Warwick F:
Because obviously any athletic endeavor is hard. And it seems like the people that do well do it just for the love of the game and love of the sport. I think of Roger Federer, who’s like 40 years old playing tennis, and obviously he’s worth a huge amount of money, but it’s clear that he just loves playing tennis. I mean, eventually he’s going to have to stop soon, but he just loves it. He loves the competitiveness. Is that the same for you in the sense you love… I mean, what is it about running that you love? What makes you just want to get up in the morning and train and keep going?
Heather K:
Yeah, I think that it feels like this was a gift given to me by God. So from this time that I’ve been competing, it felt like to give anything less than my best is to sacrifice the gift, to quote Steve Prefontaine, a pretty famous runner.
Warwick F:
Right.
Heather K:
So yeah, I think for me it’s all about just bettering my best and seeing what I’m made of, and what potential I have and chasing that. Definitely as you age, it is a challenge because you might eventually get to a point where your best days are behind you, specifically for that time period.
Warwick F:
Right.
Heather K:
But what I’m looking forward to now in my post retirement life here, at age 34, is being able to chase new bests in this body that I have now, and just have personal bests every year and try new events and everything, because it really is a sport that you can do for life and I anticipate continuing to do that. My husband is a runner. He’s training for the Twin Cities Marathon this Fall. So a lot of times it’s just the best time of day for us to really connect and have conversations when we’re parallel running with each other, versus the intimidation of face-to-face contact that some men don’t love. So we have our best conversations on runs and everything.
Warwick F:
Well, I want to get to this 2008 event. But those listeners might be hearing it’s great to have conversations when you run. You’ve actually got to be reasonably fit, because if you’re totally out of breath, it’s hard to have a conversation. So you want to have a good conversation, you got to be somewhat fit.
Heather K:
That’s a reason to try and hang on to that.
Gary S:
It is absolutely true that the older you get the harder it is. I picked up running about 10 years ago, and I mean, I’m slow, okay? In little league in baseball, it took a triple to score me from second base. That’s how slow I was. And I’m still pretty slow, but there’s something about it that when you do get under your normal split for a mile, even if you’re just going around the neighborhood, there’s something about it that is very endorphin creating, very confidence creating. There’s just something about it that I love. So even though I’m a turtle, I still go out there and do it. And I am not. We’d be remiss if we didn’t say this, you earned the nickname during your career, which was Queen of the Road Mile. How did that come about?
Heather K:
Yeah. I totally agree with you on how finishing any run feels fulfilling.
Gary S:
Yeah.
Heather K:
But then yes. So I found myself just jumping into a few of these road races. It’s just a one mile road race. A lot of times it’s just a straight shot or sometimes you go out, take a left turn or whatever down one block and then come back the other way so that the start finishes close for people to watch. But for whatever reason, it just seemed like I had a knack for sniffing out the finish line and those, I guess you’d say. I just inordinately have had more success in road miles than I have in track miles or other races to a point where I haven’t made an Olympic team. But just watching the Olympics, you saw Laura Muir who got second in the 1500.
Heather K:
I finished within half second of her in a road mile before. So it’s just entertaining to recognize that your own strengths can borrow to different events a little bit better. And I think being more of a speed and power athlete background in gymnastics and shorter events have just the ability to put a little bit more force through the ground in the roads. And so I can power on pavement a little bit more. But mostly I think it’s just the purest form of racing. You don’t know where you are most of the time, because there aren’t clear markers on the course of exactly where you’re at.
Gary S:
Right.
Heather K:
So, you do this. For me at least I found that doing a long slow grind of just building up building up speed all the way to the finish would thin out the field, and then you just try to make the final punch to get to the tape first.
Gary S:
It sounds to me like it’s a little like the Fast and the Furious of running, right? It’s like everything’s a quarter mile at a time, right?
Heather K:
It’s drag racing. Yeah.
Gary S:
It’s drag racing sort of thing, but it’s running. Since this is a series about resilience, it seems like that might be a resilience point, or might’ve been a resilience point for you. And that you did these longer races, you did these longer things, but you found as you were trying different things that this one really fit you and you threw yourself into that. And there was some both success and satisfaction in doing so. Is that fair?
Heather K:
Definitely. It’s confidence producing to win races, and it’s joyful to be somewhere where you don’t feel the same pressure that you might feel on the track. So for me, I was just always happy to be there. And I was the person that was pulling everyone in to do warmups and cooldowns together, and sharing racing tips and everything, because I always thought if I’m supposed to be the expert at these, I can still win even if I tell someone else what I usually do on a certain course or something like that. So yeah, I think for me it was definitely taking some of that pressure off than just enjoying it.
Warwick F:
That’s awesome. So I want to get to what has brought you to prominence, which is a strange thing. So talk a bit about… There might be a few people that hasn’t seen that 2008, I guess, 600 meter indoor run, but..
Gary S:
And we will put that link in the show notes. And again, the context for why we do that will come out in our conversation here, but we’ll put it there so you can see it, because, as Heather will explain, it does not define her life, her experience, and her career, but it’s important to see as we talk about resilience. So we will have that in the show notes, for sure, just so you know.
Warwick F:
Absolutely.
Heather K:
Thanks Gary. Yeah. So I guess context first, this was the 2008 indoor Big Ten Championships at the University of Minnesota. So we were hosting that meet at home. My team, the Gophers, had just won their first ever Big Ten title, my freshman year indoors in… oh, sorry, excuse me, outdoors in 2006. And we won our first ever indoors in 2007. So our team was just on a bit of a tear of our own of feeling that momentum and success of working together. So this was the time of the season where my coach said that every athlete who had a potential to earn a point in any event would go to the well. They would do everything they can to try and earn points and succeed for the team. So as a fairly talented and versatile athlete myself, I was running both the mile and the 600 meters individually alongside the four by four on the last night of the event as well.
Heather K:
So, this occurred over two days. Usually the mile and the 600 meters prelims were on the first, and then you are referring to the 600 meter final, which happened maybe 45 minutes after the mile.
Warwick F:
Oh my gosh.
Heather K:
Yeah, it was definitely a very hefty schedule for anyone who’s followed track and field to know this, how tight those races were together.
Warwick F:
Yeah.
Heather K:
So I would wake up in the morning on Big Ten final days with my heart beating out of my chest, just knowing what I would need to accomplish that day. But as I said, I rely on my faith and in my racing and in competition. So I told myself all things are possible through Christ. And my other mantra was I’m a machine for the team, because it really didn’t seem like the kind of thing that a person could humanly do. So I like to think of myself as just this mechanical being that just would do what needs to be done to achieve what we wanted to do together. So that’s how I would enter into these events and what I was thinking about on the starting line of the race. And if you want, I can talk you through the race a little bit from my perspective.
Warwick F:
Yeah, please.
Heather K:
Sure, sure. Okay. So, the race started and as I had just finished my last race shortly before, I decided that I would just be a little bit conservative in the first two laps and let anyone who wanted to lead the race, lead the race, because Big Ten Championships are not about time. You don’t have to run the fastest, you just need to be first to earn the most points. So I followed behind a Penn State runner named Fawn Dorr, who was actually a really good 400 meter hurdler as well. And I just was biding my time until that final lap, where I started to make a move around the outside of her to really get into charge in the last lap and try and speed away with it. And just as I was going around her and cutting back into the inside lane, I felt a little bit of a nick on one of my heels. And as I was trying to correct for that foot feeling out of place, the other one felt like it got stepped on from behind. And I was just going down fast.
Heather K:
So from my recollection of things, I know that my hands hit the track, but what I pictured happening was that I just fell to a kneeling position, smack my hands on the ground, which is never a good place for your hands to be during a race, and then just got up and started running again. But it was really shocking to me once I did get up just to see how much distance the race has gapped me by at that point. I was like, “Man.” I really felt I don’t know why they got so far ahead of me, but I just really wanted to finish the race because I knew even if I got dead last in my heat that I would still earn one point for the team. And it was going to be a very tight finish for the championship overall.
Heather K:
So got back up and started running, and just started surprising myself because I was catching one person on the backstretch, and I thought, “Wow, that’s a lot better than I thought you were going to do. Pat on the back. Nice job, Heather, you caught one.” And it wasn’t until coming around the final curve of that last lap that I heard the in-house announcer say, “And watch out for Heather Dorniden,” which was my maiden name at the time. And I was like, “Yeah, watch out for me.” I just got this incredible surge of momentum where it felt like I was speeding up and everyone else was slowing down. And I had just enough gas in the tank to be able to sneak by my own teammate at the finish line to win my heat. So, that was my experience of it.
Heather K:
And I think afterwards, when everybody was just celebrating and telling me how amazing it was and how they couldn’t believe I did that, I was like, “You guys, I don’t really understand. It wasn’t that big of a deal.” And then my dad pulled out his video camera and showed me how I had actually fallen. And I didn’t just touch my hands to the track for a second, I fell on my stomach and was skidding on the track and really took some time down there for a second. And that was just completely not a part of my memories. I don’t know if I just shut my eyes really tight or what was going on there. But I think that when you have a really strong vision of what your goals are before you even start something, that positive vision is so much stronger than any obstacles that might step in your way. So for me, I think that that vision and my goal was just so prominent in my mind that it made everything else fall by the wayside so that I could still focus on what I was there for.
Warwick F:
I mean, for listeners who haven’t seen it, it’s a really incredible video of Heather falls down and gets up. And it’s like a movie except it’s real life. It’s somehow you overtake folks and edge out the other person to win. I mean, it’s unbelievable. And somehow this video, as you say, has gone viral, but I think you’ve hinted at it. But when people look at it, what’s the message that a lot of people get from it which is not the message you take? So talk about that, because you could watch the video and be inspired. But what’s the typical inspiration when people see it? Most people see it. What do they think?
Heather K:
I think the first thing that a lot of people say, well, one of two things, either never give up is the phrase that’s dropped on a lot of the versions of the videos with the music of choice and everything that people drop in there, or they just say, “Wow, that girl’s a beast.” I’m this competitive animal. And I’m like, “Man, I’m actually this really Midwestern polite girl who…”
Gary S:
Right.
Heather K:
This really only comes out in me in competition, which is partially why I love track. But yeah, it was a pretty magical moment.
Warwick F:
So the message for some people is, “Hey, when you fall down, don’t give up. Pick yourself up, you can still win.” But I think as you’ve just hinted, that’s not the message. I mean, I’m sure you’re not against that message, but the real message for you is somewhat different. What’s the real message for you?
Heather K:
Yeah. I think two things really, the first being what I’d mentioned about how I barely realized I fell. I think it’s really important to visualize whatever you plan to achieve in your life to really have that clear vision. And also I can adopt the whole never give up phrase, but I think I just need to add a little bit more beyond that to say, “Sure, never give up for all the reasons that people say about resilience. And you never win if you never try,” and stuff like that. But for me, it’s never give up because you never know when your greatest obstacle becomes your greatest opportunity to do things you never imagined you could, because I would never have pictured that I could have gotten up with 200 meters to go in a sprint race and win. But that gave me so much confidence going into the Olympic trials that summer and to follow through in the rest of my professional career to believe that I have this gear somewhere within me that I might need at some point again and it could be another magical moment like that.
Heather K:
And I’ve had so many opportunities throughout my life to speak in New York City for companies, and for schools and churches, and teams all over the world that are just interested in this compelling story, because anyone can look at a race and identify a moment in their life where either they’ve literally like me or figuratively at some point in their life felt like they fell on their face. And it can be really tough. And it usually doesn’t happen from fall to finish in 30 seconds.
Warwick F:
Right.
Heather K:
But it’s still is so important for you to stand back up and keep trying, because it might parlay into an entirely different career opportunity for me. It has to be able to speak and connect with people and just share a hopeful story.
Warwick F:
Yeah. What’s interesting, we talk a lot on this podcast about success versus significance and… Like you, both Gary and I, are people of faith, and so that has a certain context from that worldview. But you’ve achieved a lot of success at University of Minnesota and just some of the professionally and all, but yet you’ve had challenges. From what I understand, you’ve been injured a lot, which seems to be part and parcel of being an athlete. It’s just how many surgeries have you had. And just seems like it’s enormous for whatever reason. It just takes a toll on your body. So from understand, you’ve had a dream of making it to the Olympics and the Olympic trials, injuries and whatever made that a challenge. So talk a bit about that. Both what happened in terms of injuries, Olympic trials, and that whole success and significance. Because I often find that whatever success you have, if that’s what owns your soul, there’s always another level.
Warwick F:
We talk on it’s tough to be considered the greatest of all time, whether it’s in track or tennis or whatever it is, because somebody else like… Yeah, I love tennis, Roger Federer, he’s got like 20 majors, Rafa Nadal is at 20, and Novak Djokovic. If he’s healthy, he stands a pretty good chance of winning the US Open, winning four majors in a year, which hasn’t been done since rod Laver in ’68 or something. And so in all probability, he won’t be the greatest of all time. So you get the point is, you could translate that to track. So talk a bit about just the injuries, the Olympics, and the whole, if you had your self-esteem all wrapped up in success, and goals, and times, and… Anyway, does that make sense with all that?
Heather K:
Yeah, definitely. And I totally agree. I think even if you are the greatest of all time for now, time is still moving on, so the greatest is yet to come as I think we’ve seen with a lot of the young people at the Olympics.
Warwick F:
Especially in track, is there one time that’s 30 years old in track that still exists as a world record? I don’t know, but it’d be hard for me to believe.
Heather K:
Yeah, they’re moving along quickly.
Warwick F:
Yeah.
Heather K:
Yeah. I guess for me, the interesting part of my story is that I had been very durable for a very long time in my career. I had no major injuries that took me out of training or race in high school or college, or the first several years of my professional career. So my first major injury was the spring after I turned 30 years old. So I joke that it all goes downhill after 30, although that’s not the case.
Gary S:
It’s after 50.
Heather K:
And I think what’s challenging too about it is that a lot of times I think runners who stay healthy take up a lot of… It’s a point of pride to stay healthy because it’s a responsibility of yours to prioritize recovery and nutrition and stuff like that. But I just happened to fall on the ice while I was walking my dogs on a Minnesota winter day, and probably got a bone bruise on my sacrum. But I was literally walking the dogs before I was heading to the airport to go race in Scotland to that day. Not that day for racing, but flying out.
Warwick F:
Yeah.
Heather K:
And I think just all the sitting and then the competition and doing a long run and coming straight back into training 75 miles a week was too much to heal a bruise bone. So, that turned into a stress fracture a couple of months later. So, it’s like, I don’t want to say through no fault of my own, because I definitely should have been more respectful of the pain that I was having, but I just thought it’s because I fell, and it’s fine. So I’m just going to keep training. And I was preparing to try and make another world championship team outdoor that year. So, that was injury number one in 2017. And thankfully I got back from that one fairly quickly and was still able to race at the US Championships, albeit I had been running for about a week prior. So it was not the best performance I’ve ever had.
Heather K:
So following that, I think we just did so much physical therapy on that left side of my sacrum that I ended up having two consecutive stress reactions on the right side of my sacrum shortly thereafter in December in the spring of 2018. So after that, we’re just like, “You know what? You’re not as durable as we thought you were. We can’t just rush back into things. So let’s take a significant amount of time off just to really be able to get through this.” And from there, most of my injuries were mostly just soft tissue, tweaking hamstrings or calves or quads or something like that. But the timing I think is particularly what you’re referencing. That’s been really tough for me. So I was probably the fittest I’ve ever been then, and maybe ever will be at this point now. I ran my personal best in the 1500 meters and the 800 meters just before the Olympic trials in 2016.
Heather K:
And I really felt like I had a good shot to make that team. But I was doing a workout maybe a week or two before the trials, and was limping a little bit between sets, but didn’t really think too much of it because I just never had an injury like that before. But that turned into a full on blow out of my calf that I wasn’t able to walk or run at all really for the days leading up to the Olympic trials. And we did a lot of praying and a lot of care for it, and I was able to be back on my feet, but again, just didn’t perform the way I would want to given that you need to be basically at a hundred percent fitness and sharpness to be able to make a team in the US in such deep events.
Heather K:
So, that was probably the most heartbreaking one for me, because I really knew that everything was aligning perfectly for me. And then just so close to the actual moment where you really need that fitness, it didn’t align. And then since then, it’s just been similar stories of injuries popping up right before really important races, and trying to not freak out and manage them responsibly and get back on my feet to be able to perform well. But you have this time enough of getting into really good fitness and then never really being able to demonstrate that the way you want to, and knowing that that potential still exists within you, but feeling thwarted a lot of times. So it can be pretty frustrating.
Gary S:
In that situation, what you just described, what does resilience look like for you in that moment? What you just described. You’re getting in shape and you want to perform, and then you come to a point where you’re not able to perform. How do you move beyond that? How do you manifest resilience in that moment? Because throughout whatever crucible our listeners have been going through, there comes a time where they hit a wall. There are obstacles and there are walls which are a little bit harder to get through. How do you manifest resilience to get beyond that wall and maybe go to a different place or have a different goal? How does that work for you?
Heather K:
Yeah. For me personally, I think it’s a combination of things. The first would just be an unyielding optimism and belief in myself that I am capable of those things that I’ve set out to do, and a belief that I still have purpose and meaning throughout the process. So even if I’m not performing at my best, if I’m showing up and I’m sharing my story and I’m letting people know where I’m at, I think that is oftentimes more powerful than just watching someone who’s on the top of the world win everything.
Gary S:
Right.
Heather K:
Because that’s not very relatable. So I’ve been very intentional in involving and sharing my story with my fans and people who want to follow my experience in this sport, so that they know that even these people that you might elevate to superhuman levels because they’ve achieved great things at one point or another go through these hard times as well. And then as my coach would say, I’m a very developed goal setter. Whenever we have goal setting sessions, I’m coming with pages and pages of process-oriented goals along with the outcome oriented goals that I want to achieve. And it’s always important for me I think to focus on those processes, I guess, of the things that I can do on a daily basis, on a habitual routine that will in all likelihood lead towards success. And if I’m managing my sleep, and my recovery, and my nutrition, and listening to my body, and being an advocate for the things that I think I need in training with my coach and with my doctors, then in theory, things should work. And I get a lot of confidence and faith in that.
Heather K:
And then at the same time, if I’m hurt, I decided that I just want to be able to do 15 pull-ups in a row, and just start using my upper body in ways that I haven’t before, because I know that will lend new strengths for me later. And yeah, I don’t know how much of a math nerd you might be, but when I speak with kids, I always pull out this graph of an asymptote, which is basically Y equals one over X, so as a denominator.
Gary S:
Am so not a math nerd. I had no idea what that word meant when you said it. But I’m sorry. Go ahead.
Heather K:
No, it’s okay. So, if you picture a fraction where it’s one over X, any number. And that number is continually getting bigger and bigger. That fraction is going to get smaller and smaller and smaller, approaching zero but never actually reaching zero.
Warwick F:
Yeah.
Heather K:
So this has been my approach to my entire career. I think that on any given day, if there were no wind, if the weather were perfect, if I had the right people in the race, if I felt amazing and most perfectly healthy, maybe my absolute potential could be achieved. But most of us never actually have that perfect moment or the zero on this graph that we’re reaching towards. But as long as you’re still moving forward, as long as that denominator is getting bigger, you’re still learning, you’re still gaining experience, you’re still developing different skills you didn’t have before. For me, I think that that has been the process that I’ve decided to pursue is maybe I’m not exactly where I want to be, but I’m exactly where I need to be right now. And I’m going to gain as much knowledge and strengthen fitness as I can from this, and use it to push closer to that perfect day that we all keep chasing in the sport.
Warwick F:
What’s interesting, Heather, is a lot of us watch athletes and sports. And I always love the post game interviews. The vast majority of the successful ones talk the way you’ve just spoken. They say, “I focus on the process. What can I do today to get better?” The results and the outcome will take care of itself if I’ve trained well, eaten well, cooled down, warmed up, all of the things I need to do, analyze tactics. I’ve done all of the process well, then they’re able to accept the outcome as best as anybody can. They tend to be process orientated, the successful athletes. I mean, is that makes sense in your perspective?
Heather K:
Yeah. I think if you’re only focusing on the outcome, then you forget a lot of the things that you need to do to actually reach that outcome. And a lot of times in track and field, it’s not entirely in your control because there’s 10 to 12 other people on the starting line for me who have been trying to focus on their process and outcome as well. So you can only control yourself in those situations. And you see people fall down in races, which has happened to me plenty more times than just the one that we discussed today, that haven’t resulted in the same magic necessarily. So sometimes you think you’re doing everything right, and that’s all you can really control to have confidence on the starting line. But most recently at this Olympic trials, that was the case for me, where I thought I was doing everything right and was feeling really good, and then just started feeling a little bit off before the trials, only to learn that I had two stress reactions in my pelvis that I was just unfamiliar with what that pain is supposed to feel like.
Warwick F:
And this is the most recent ones for this year’s Olympics?
Heather K:
Yeah, in 2020.
Warwick F:
Yeah. So I just want to go back for a second, because what you went through, especially in 2016 was devastating. You thought I have a real shot of making the team and making my first Olympics, and then some injury comes at the worst possible time. And you’ve from what I understand in the last relatively recently retired from, I guess, I don’t know if you’d say professional athletics or just competitive in that sense with Olympic or national all age level. I mean, how did you get beyond this? Because I know you’re a person of faith like we are, but you’re still human. I mean, how in the world did you get beyond that? Because it would be easy to say, “Well, be angry at God, the universe.” It’s like, “Hey, this is so unfair.” I mean, I had a real shot. I was doing everything right and injury comes on. I mean, come on. I mean, really. How did you get beyond that? But it felt like this is so unfair.
Heather K:
Right. Yeah. I think partially for me it was a bit of recognizing that we make plans and God laughs.
Warwick F:
Right.
Heather K:
You think you can assign a purpose for yourself and you can tell yourself, “God has made me to be an Olympian.” I thought that this was my purpose and what I was meant to achieve and that I could use that platform to do good things in the world. And so, yeah, especially in 2016, I just felt like, “Okay, then what do we do all this for if we’re just going to take it away at the last second?” And he gives and takes away in all aspects of life. So I think just recognizing that maybe in those moments it’s an opportunity for me to recognize that, I was trying to impose my will on God instead of letting God’s will happen for me. And similarly, I raced at the World Championships indoor in 2014, and it felt like one of those God moments, because I actually didn’t qualify.
Heather K:
I was the alternate to make the team. And then days before the competition in Poland, I got a call that said, “Hey, Heather, the winner of the National Championship is injured, so we need to send the alternate. Can you get to Poland in two days?” And I’m like, “Wow, this is grace that I do not deserve, but I’m just going to go and try and make the most of it.” And I ran a personal best in the prelim, made the final, and I’m like, “Okay, I’m ready to medal. This is God’s perfect for me. He wants me to medal.”
Warwick F:
Yeah.
Heather K:
And I got tripped up and fell and knocked my knee out of the joint and got up and still was able to finish the race. But I just remember that you always wear a race bib on your chest.
Warwick F:
Sure.
Heather K:
And it was flapping from having fallen on my chest, and it wasn’t staying really in place. So, in that moment I just tore it off and threw it to the track to just finish the race in that really embarrassing, really far off distant last place. And it was in that moment that I was like, “Wow.” I forgot that I wasn’t representing myself, I wasn’t representing Team USA, I was here to represent God. And somewhere along the lines, I decided that I need a medal. And I think that He’s been entirely a little bit too Old Testament for me in terms of how quickly He roots me back into putting my faith in Him, instead of believing that I am just deserving of all the success. But it’s humbling for sure. So I think if anything, in those moments, it’s a chance for me to retool where I’m investing my identity and why I’m doing these things and what my purpose is in the sport, and making sure that I try to put God first in what I’m doing
Warwick F:
As listeners would know, I mean, it’s a different parallel, but I’ll try and make it short is, again listeners would know I grew up in this 150 year old family media business, very large, founded by a very strong believer. So I felt like as a person of faith, clearly it’s God’s plan for me to resurrect the company in the image of the founder and have it be well run. So I did this $2 billion plus takeover at age 26, which ended up failing spectacularly for a number of reasons. So I felt like I knew God’s purpose, and clearly if He’d want it to happen despite a lot of the setbacks I’ve faced, which most of them were my fault, still if God wanted to happen, it would have happened. So clearly He had another purpose. But to me it was pretty certain, “Hey, I’m going to be prominent in the country of Australia and I’m going to do this wonderful thing through this newspaper company.” Just seemed evident.
Warwick F:
And so I went to Oxford like other ancestors, worked on Wall Street, Harvard Business School. I mean, I’d did the equivalent of training my level best to be qualified for this position. And it didn’t work out. So that’s like 30 plus years ago. And so I’ve had some perspective. So talk about… As we’re in this resilience series, your professional career is now ended. Some of the goals you achieved, some didn’t. But what are the lessons that you’ve learned from that, and what do you see as your future, maybe the message maybe God has put on your heart or… Because people are going to be thinking, gosh. What’s the lesson in all this for Heather for us? And what’s Heather’s purpose now. So how do you look at all that?
Heather K:
Yeah. I mean, I think I’ll always look back fondly on these years of being able to compete at the highest level, and just test myself to see where I stack up against some of the world’s best. And I think that what I’ve learned from that, or what I’ll take forward from that is that if I put my everything into whatever I decide to do next, I can do something great there also. And just to have that sense of belief that there are more, I guess, adventures that I can explore and try to apply the same level of discipline that I have with this. But yeah, it will be memories that I will be very excited to share with kids that I coach. I coach some adult athletes, and regardless of whatever level you’re at, I think that it can still be so applicable and relatable to be able to share those kinds of stories.
Heather K:
So it just made me who I am as a person. And I think you’re molded through both the triumphs and the failures, and it will just make me more resilient, as we’ve been talking about, to be able to face whatever’s happening next. And yeah, I definitely think that I’ve applied what I’ve learned through athletics in facing challenges in my employment, and in my marriage, and in friendships and family and stuff like that, that I don’t know how else I would have gotten such clear evidence in a world where it’s safe to make mistakes. If you screw up in a race, it’s sad and maybe it will be for me a reason that I don’t get another opportunity or I don’t make as much money in the sport.
Heather K:
But you have those four and a half minutes in a mile to really put yourself out there and take risks and see what you’re made of. And then you can go back and eat dinner and go to bed and start your next day over and keep training. So it’s like a really short way to just test yourself, giving everything that you have to something, and then apply that to the things that are most important, long-term.
Gary S:
I have to say, do you say four and a half minutes in a mile? I’m thinking, “Oh, come on.” It’s like nine minutes and 45 seconds in a mile for me, but that’s a whole different story. I thought it was really interesting Warwick that you told your story in the context of our conversation with Heather. There was a story. One of the things that I did some research on as we were preparing for this, Heather, was a story that the Mankato Free Press did on you, off of a speech that you gave to some marathoners. And in the second sentence of their story, they’re talking about the 2008 fall, get up, finish the race, and win. And then they say, “Search her name plus fall, and you can see it for yourself.” So I thought, how big is this? So I searched Heather Kampf and fall, and it returns 6,170,000 results. Now, Warwick, I know you feel like… And there was a book written the Fall Of The House Of Fairfax about your takeover.
Warwick F:
Sure.
Gary S:
And you said many times you feel like that’s all people know you for. You’d be happy to know, I think, that Warwick Fairfax and fall only has 2,270,000.
Warwick F:
Thank you so much for telling me.
Gary S:
No, here’s my point though. Here is my point for bringing all this up, neither one of you are defined by the falls, right?
Warwick F:
Right.
Gary S:
You’re defined by the resilience and how you came back from that. Heather, you’re speaking in that story. Warwick you’re hosting this podcast and writing your book coming out October 19th. You’re not defined by what Google says you should be defined by. So it doesn’t matter what terms people put in there. You’re living lives with resilience, focused on achieving significance not just success. And that’s something I think I hope listeners can take away from this conversation as we continue.
Warwick F:
Yeah. I mean, such a great point. I mean, what I’m curious about really in this vein, Heather, is there’s a dance between… there’s nothing wrong with going for your goals, for trying to achieve success. I think most of us have seen Chariots Of Fire. And I guess as an athlete, you probably have seen that movie. And there’s a great line when Eric Liddell, the great Scottish runner, says, “I feel like God made me fast. And when I run, I feel His pleasure.” I mean, that’s just such an incredible line. So talk about how it’s okay to strive for goals. But how do you stop having your whole sense of self wrapped up in a goal? So, how do you be both as excellent as you can be, which I believe scripturally we’re meant to give our all as if we’re doing it unto the Lord, there’s scripture backing that up? But how do you give it your all, but yet not have the result own you? How do you achieve that balance?
Heather K:
Yeah. I would say that I have worked on it a lot over the years because I definitely have had moments in my life where my identity was more wrapped up in running. And I think this beyond just the learning moments of recognizing, “Wow, I cried for days over false starting at this one race,” and life will go on and more opportunities will exist. And just getting the benefit of hindsight in those situations, but also just grounding myself in real things and recognizing what my priorities are, and knowing what will be there for me no matter how things turn out. So for me it was like my coach in college would always say, “Well, the sun will rise tomorrow and your mom will still love you.” So regardless of how you perform, the sun is still going to come up tomorrow and you’re going to still have people that care for you, the person, instead of just you, the athlete.
Heather K:
And I’ve been so blessed to be surrounded by just the best coaches and the best teams of people who have supported me because they want to see me do well and they want to share in that success with me. Because I think when you talk about success versus significance, Gary, it’s just really to me like significance is success shared. And what I love most about that Big Ten video that nobody gets to see because they cut it off right after the race is over, is that A, I didn’t actually win the Big Ten 600 meters in 2008. I was second. And that is because they split the race into two heats. And my heat was usually considered the fastest heat. They put all the fastest heats in that one. But there was a girl who ran two tenths of a second faster from the first heat.
Heather K:
And I didn’t realize that until the very end of the meet, everything had already been tabulated for the team results. But we knew that we had won the meet as a team. So I’m really excited for everyone. We’d won by eight points. And it wasn’t until they’re having us each come up for our individual medals that I was standing at the medal podium waiting to take my first place medal for the 600. And this girl had to tap me on the shoulder and be like, “Heather, I actually won.” And so I had to hop down to the second place podium spot.
Heather K:
But for people who are aware of track and field, you get 10 points for winning a race and you get eight points for getting second. And our team margin of victory was eight points. So it was just that moment where it’s like, “Wow, if I hadn’t gotten up, or finished the race, or finished just exactly where I did, we would have tied or lost at best.” So it’s just like those things you never really know how it’s going impact the hundred women that were on my team and the coaches and the people who have had the pleasure of watching this video, all 6 million of them or whatever it is. And I just think that is the definition of significance is when you can touch people’s lives and give them hope and a reason to keep thriving for whatever they’re chasing in their life. So yeah, just being able to share that success and being humble enough to know that it wasn’t just all you, but it came from somewhere beyond. That is pretty great.
Gary S:
And this is the moment in the show where I customarily say, “Did you hear that? That’s the sound of the captain turning on the fasten seatbelt sign.” But Heather gave me a tip beforehand that I can say, “Did you hear that bell? That bell means we’re entering the final lap of the race.” So we’re getting to the point where the tape will be broken here in a little bit, and we’re going to finish our conversation. But we’ve got a little bit more time left, so stick with us listener.
Gary S:
I want to point out one thing that you just said, Heather. You probably didn’t even realize it in the same way that you didn’t realize exactly everything that happened in that viral video when you fell down and how far you fell down. You said in that video 6 million or whatever people who watched it, right? There was at least 12 million people who saw that video based on the story I saw, which was from two years ago. The fact that you don’t know that number speaks volumes about what’s important to you, what your character is like, what significance versus success looks like for you. Because you don’t have a tally somewhere in your house where you check off each new million person that gets in. And that’s a critically important thing.
Gary S:
I want to read something from the article that led me to even find you. And that was Forbes Magazine in 2018, did a story called the Three Strategies Experts Use to Overcome Failure. And they cited your fall, your getting up and winning that heat. And this is what they say here, “Everyone would have understood if she’d stayed there on the ground, convinced she’d failed and there was no chance of recovering from a fall like that. But she didn’t stay on the ground. She got up, she finished what she started, and she emerged the champion.” Well, they didn’t get that right. The champion of that heat will say that Heather went on to become a four time US national champion, and now professionally competes internationally as a middle distance runner.
Gary S:
Here’s the end of this thing that I want to pose to you because it’s a question. And I would like you to answer this for our listeners. What if she had let that moment define her? What if she had stayed on the ground admitting defeat? What if it had changed the entire trajectory of her career or her life? How would you answer those questions?
Heather K:
That’s heavy. Yeah. I don’t know. I think in some ways maybe what they don’t realize, because it was less on anyone’s radar, was that I had done that once already. I had stayed down. I didn’t finish a race after I fell in high school, and I realized that I never wanted to do that again. It was the state meet my senior year at cross country and I tripped and fell and was completely falling off the lead pack of the race where I thought I should finish. And I got up and was a little delirious, and I was weaving around, and somebody asked me, “Are you okay?” And just looked right at me. And I just started bawling and I didn’t finish the race. And A, it was really embarrassing to be ranked in the top 10 in the state and not even to finish the race, but B it gave me a lifelong lesson that I never want to feel that way again.
Heather K:
So I think maybe if I hadn’t had that experience then, and I had stayed down in college instead, it would have probably given me just knowing my personality, the same general trajectory of knowing that after that day. I would never want to feel that way again. I know I’d still keep fighting and trying and just showing up. But yeah, I guess if it maybe had some deeper impact on me that made me realize that maybe I’m not cut out for this, I’m not as tough as I need to be, I probably wouldn’t have continued in this sport after college. And that would be the end of my running story as far as people who follow it. But no.
Warwick F:
Wow. Well, I guess as we conclude Heather, thank you so much for sharing. People listening will have had setbacks, failures. What kind of message of hope would you give them? Because sometimes when we’re young, we have this dream of what we want to achieve. And we might achieve some goal but maybe not all of them. Sometime maybe the gears have to shift, like in your case, competitive running at least in terms of all age groups as you’ve now moved to a different phase. So talk about what would a message of hope be for people that have had setbacks, or maybe the original dream they had was partially achieved, but maybe not completely, they’ve had to move on. What message of hope would you give people?
Heather K:
Yeah, I think first of all, it sounds trite, but it’s all about the journey, not about the destination. So if you’ve made the most of your journey along the way, then you can rest peacefully knowing that you gave everything you had to get to wherever you did. And that is commendable. And then I guess now from the perspective I’ve been, when Gary and I first spoke to decide that I would be coming on this podcast, I wasn’t able to talk about retirement without crying.
Gary S:
Yeah.
Heather K:
So the fact that I am getting through the entire podcast to be able to define myself as a retired professional runner is a good sign. And what I didn’t expect to find on the other side of this was a little bit of relief or peace, and just recognizing that you put so much into something and you still… As much as I try not to invest my entire identity into it, it is a little bit of a trap. And when you escape from that trap then you give yourself the chance to just look at the world as your oyster in this new opportunity.
Heather K:
I’m headed after this interview to go probably accept a new job offer. And it’s really exciting to just have a new avenue to explore in my life. And I guess I perhaps maybe even held onto the stream for a little bit too long and looking back at things now and just recognizing the ups and downs of my injuries that weren’t healing, that perhaps I could have had this experience sooner. But for me it was the right time. And I was really glad to get one more shot. This was my fourth Olympic trials this summer. To just feel like I left it in a place that I can be okay with no matter the outcome. So if you can be intentional about that and just get to that place where you know you gave it all, then just get really excited for whatever’s on the next page when you turn it over.
Gary S:
Wow. I’ve been in the communications business long enough to know when the final word is spoken on a subject, and Heather has spoken the final word, broken through the finish line tape, won her heat, and I’m going to award her the gold medal on this one for her perspective on resilience. Before I go into and do a wrap up of what I think are three excellent takeaways from what you said here, Heather, I’d be remiss if I didn’t give you the chance to let listeners know how they can find you perhaps on social media so they can follow what is next in your life as you continue to use resilience to chart your course forward.
Heather K:
Sure. I am primarily most active, I would say, on Instagram and Twitter a little bit, just because everything posts there as well. But it’s just my full name at Heather Rae, R-A-E, Kampf, K-A-M-P-F. And that’s my handle on both of those things. And yeah, you can follow whatever’s next in my hobby jogging and my dogs, and whatever else I do in my career.
Gary S:
Awesome. Well, here listener are those three takeaways really quickly in this episode of our resilience series that come from Heather. First one, never give up. There’s a caveat to this. I’m going to keep talking, because it’s not just never give up period, exclamation point. It’s never give up in the short-term or the long-term, because as Heather says, you never know when your greatest obstacle will become your greatest opportunity. That’s something that Warwick talks about a lot here at Crucible Leadership as well. Number two, have a plan and stick with it. Heather’s plan was not to fall during the final third of that Big Ten race in 2008, it was at least to finish and win her team a point in the competition. That was what got her up off the ground. The rest was the result of that resilience to follow the plan even against long odds.
Gary S:
And the third point, and I love this phrase to the point that you should copyright it, Heather, because it’s good, develop an unyielding optimism. I’ll say it again, an unyielding optimism. That’s what Heather said she has developed. You can inspire people often in deeper ways by continuing on in pursuit of process oriented goals rather than achievement oriented goals, which to me sounds a lot like pursuing a life of significance not just a life of success. It’s fitting in episode three of our Harnessing Resilience series, featured a distance runner, because we’re now halfway through our journey to the finish line in our exploration of this critical aspect of moving beyond our crucibles. Be sure to join us next week when you’ll meet Lucy Westlake, a young mountain climber who was barely a teenager when she tried to scale Denali, the highest peak in North America. She did not succeed, but she also did not give up. She harnessed resilience and tried it again four years late. What happened, you’ll have to listen September 14th when part four of Harnessing Resilience goes live.
Katie Foulkes had to harness resilience as a member of Australia’s Olympic rowing team in 2004. After one of her teammates stopped rowing during the race, the outrage that erupted (the country’s prime minister called the team “UnAustralian”) rocked her to her core. Now a leadership coach who researches what builds resilience, she’s found it’s about more than just digging deep within yourself. It also requires casting wide outside yourself — calling on the resources around you to help you survive your crucible and thrive beyond it.
To learn more about Katie Foulkes, her research and her leadership coaching practice, visit www.katiefoulkes.org
And don’t miss part 3 of “Harnessing Resilience” with guest Heather Kampf, debuting Sept. 7.
Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel. And be sure subscribe and tell your friends and family about us.
👉 Take the free Trials-to-Triumphs Self-Assessment to discover where you are on your journey of moving beyond your crucible and how to chart your personal course to a life of significance: https://beyondthecrucible.com/assessment/
Transcript
Warwick F:
Welcome to Beyond the Crucible. I’m Warwick Fairfax, the founder of Crucible Leadership.
Gary S:
Welcome back to our series, Harnessing Resilience. I’m Gary Schneeberger, co-host of the show. We’re dedicating six weeks in all, this is week number two, to this crucial topic, because without resilience, there is no moving beyond our crucibles. We’re featuring guests who found the resilience to overcome their setbacks and failures, as well as experts with practical insights and action steps to help you bolster your own ability to rise up when the bottom falls out. This week Warwick and I speak with Katie Foulkes, a member of Australia’s 2004 Olympic rowing team who found herself and her teammates at the center of a national firestorm when the unimaginable happened in the middle of the race. She not only harnessed resilience to merge from those trials, she studies resilience today to help others do the same.
Warwick F:
So, Katie, tell us a bit about what got you into rowing? I mean, I think you mentioned you grew up in Ballarat, but tell us about family, background, because not everybody does rowing, so it’s not like you’re on the ocean. I don’t know if there’s a river near Ballarat, but so talk about your family and how that all ended up lining up to rowing?
Katie F:
Yeah, absolutely, and great to be here. And I think we have a similar passion. I too love rowing, as much as I’m not so involved these days. So they’re really, a bit of background. I grew up in, mostly in Australia as you can probably tell by the accent, but also was fortunate enough to live overseas. My dad was a pilot and he, and you’ll see probably hear some similarities as we talk today, he was really passionate about learning and trying new things. So where that fades into it is, as I was growing up, dad with his passion for flying and airplanes would go to different companies and different organizations to fly different airplanes. So what that meant for one of the kids is that we moved around the world, which was fantastic.
Katie F:
And where all that fades into rowing is when I was, goodness, I must have been about 11 years old. We were living in a country called Brunei. And in those days I think I was the only person with blonde hair in the country and obviously cut my hair. But the long and short of it is, I was shipped off to boarding school, and I still say I was an angel, they weren’t trying to get rid of me. That’s all right. Shipped off to boarding school to a town that you mentioned, Ballarat, which is about an hour or so out of Melbourne in Victoria, Australia. And I was on an academic scholarship there, and I am naturally height-wise quite petite. So I’m just over five foot. So when I joined this school, the PE teacher, physical ed teacher came up to me very, very early on in my first few weeks and said, “I think we need to get you to the boat shed.”
Katie F:
So they had a rowing program at the school. And of course, I didn’t even know what the sport was. The reasoning he said to me is, “You’ve got two things going for you for this role of a coxswain. And that was, you need to be small,” which I was, “and you need to be smart,” and he’d seen the academic scholarship and he said you could do this. So I headed down to my first session at the boat shed and that was it for a couple of years. I was hooked. I was literally thrown in a boat and I can’t remember if I was told what to do, but you know what it’s like, you get to go out on the water. Here I was in year seven and I got to be in boats with year nines, 15, 16 year olds. And then as I got older, I sometimes got to talk to the boys when I was in year eight, they’re hollering me around the school and lots of wonderful experiences. So, that was my entry into the sport.
Warwick F:
Was that a co-ed school, or?
Katie F:
It was, yeah, it was a co-ed school.
Warwick F:
Because in Australia, at least when I was growing up, a lot of the schools were boys schools or girls schools, and maybe it’s changed a bit, but you know, so.
Katie F:
I think yeah, very much still in Sydney it’s like that. Outside of Melbourne, the couple of schools in this area, I’m back in Ballarat now there’s a number of co-ed schools. And the other thing I should mention there, you mentioned about a lake or a river. We just happened to be sitting, our boat club was sitting on a lake and that lake was where the 1956 Olympic rowing event was held. So right through the middle is a proper Olympic rowing course.
Warwick F:
So that was where they had the Melbourne Olympic rowing, wow.
Katie F:
Yeah.
Warwick F:
So it was actually all set up for that? Wow.
Katie F:
Yeah. It’s a little rundown and when I was there-
Warwick F:
I understand.
Katie F:
… it is a straightish line and good water, so.
Warwick F:
Well who knew when you think what are your qualifications, small and smart. I mean, you don’t tend to think, “What does that qualify me?” I mean, in of itself you don’t think those two things correlate to a particular line of work, but that is, boy that is amazing. So, and obviously I’m sure most listeners would know, but the cox is the one who steers the boat, directs it. It’s almost sort of like a coach, maybe a bit. They tell the crew when to row faster, “And hey, we’re gaining on them.” And all of that. You sort of, so you’re not just, so you do a lot of coaching and managing and leading really in a sense?
Katie F:
Absolutely. Yeah, I often describe it as being a coach in the boat and my career post coxing was initially coaching in rowing and then progressed to more broad coaching conversations. But your role, and I’d think about it as I got a little bit better in the role was that if I was to speak, I either needed to make the boat go faster, or maintain boat speed and help the athletes do it more efficiently.
Warwick F:
Because there’s a lot of encouragement that goes on. And yeah, I’m sure you were a smart cox, because here’s an example that I can remember of one that’s, wasn’t quite at your level of motivation, even let’s say in high school. We were racing one time in a regatta. And I think we’re in a four and the cox decided in the middle of the race to tell the crew, “I’m tired.” As a cox you never tell your crew who are rowing and you’re not, “I’m tired.” Because we want to throttle the guy and throw him in the water or probably worse, but yes, you never tell the crew that you’re tired, right?
Katie F:
No. Well, I wouldn’t even use that word about them. I’ve heard some people say, “I know you’re feeling tired.” And I’m like, that’s not really the most inspiring message in there, is it? But I guess maybe it was a strategic trying to make you angry and get some adrenaline in maybe?
Warwick F:
Yeah. I mean, we were like 14, 15. I don’t think he was that smart at that point in his life. So no, it was not a swift move, but I know you’ve got a lot into resilience. Is there anything about your mom, your dad, just siblings, or something that really helped shape who you are, whether it’s a way to spring back from adversity, resilience? Does that come from anything in your background, or examples?
Katie F:
I’m sure it’s come from a lot. The person that comes to mind, and if I’m honest comes to mind on a daily basis is my dad. Dad and I were very, very close. He passed away, oh goodness, about 15 years ago now, I think. But I grew up hearing these stories of, and many of us have these wonderful role models in life, don’t we? But these stories of this man that in his day was sort of breaking the boundaries and shaking off the shackles if you like. From what I understand his dad, my grandfather was experienced. He was a prisoner of war, et cetera, and so he had this very difficult life, and then became a plumber. And so there was an expectation that my dad too would follow in those footsteps and become a plumber.
Katie F:
And dad, from what I understand, in his very early teens rejected this view and ran away to become a pilot. And of course, if you don’t come from, certainly in those days, if you don’t come from a family with wealth that can facilitate that, it’s a pretty difficult career to get into. So I heard stories about him influencing people at the local airfield that in return for him mowing the grass, they might teach him to fly and all of these wonderful stories.
Katie F:
And then it wasn’t just that, just constantly seeing this man that would be looking for an adventure or asking questions somewhere to find out more about something that really curious and, what’s the word I’m looking for? Just came to actually get out there and explore and try things out and get better at what he did. So there were many times in life if I look at through that resilience lens where I think it was modelled that things could have been a challenge, yet what I saw was someone turn towards them and see them as opportunities to do things differently or try something.
Warwick F:
I mean, that’s really a great role model and not everybody has it, but we’re blessed when we do. Because I’m sure in that era, when your dad was growing up it’s easy to think, “Okay, plumbing is a good job. I can get you in. We’ve got contacts. It’s a good life. It can sustain a family. And how are you going to afford all these fees?” And nothing against your grandfather, but it would be easy for him to say, “Look, this is unrealistic.”
Katie F:
Oh, absolutely.
Warwick F:
“Get your head on the ground, stop with all these pipe dreams that probably won’t work. You’re setting yourself up for failure,” and just to have, and you can understand that perspective if that’s how you’ve grown up, but the fact that your dad fought through that, I’m sure respected, loved his dad, but to like, “I hear what you’re saying, but respectfully I want to go for it, and I think I can make it,” and did.
Warwick F:
I mean that takes a lot of courage to go against what’s normal for where you grew up. Not everybody goes against that. So it takes a lot of bravery and courage. So yeah, that was a great example.
Warwick F:
So I know you’ve got a fascinating story. So you obviously coxed in high school, and then tell us about what happened after that? And then the Australian Institute of Sport came up. So what, did you go straight to there, or what happened after high school from there at the Australian Institute of Sport?
Katie F:
Well, I’ll go back a step actually, because in high school, by the time I was, so our equivalent of what we call year nine, so I’m about 15, so I’ve still got a few years left of high school. I made the school top boat and we won the local regatta, the local competition. And when I was 15 and growing up in a smaller town, although, Warwick, you might know the head of the school boys in Sydney is the equivalent of what we had here. It actually feels like it’s the biggest event in the world. So here I am in my rowing career and we won this race, and at the ripe age of 15 I retired from rowing, because I thought I’d reached the pinnacle of the sport. I’ve done it all.
Katie F:
And so I did a little bit of coaching at school after that, and did a lot of other activities. And then it was back when I went to university, went to Melbourne University and went to a college there. And it was kind of expected as part of my, I guess, selection to get into this residential college. I put on my CV that I rowed, and therefore it was expected that you row for your college. And so there I was convinced to get back into a boat and really, really quickly that led me to join the university. And a number of selectors and state bodies were able to listen to what I was doing. And I hit the radar of the Australian Institute of Sport.
Warwick F:
So you started off with a college at University of Melbourne, and then ended up rowing for a crew for the University of Melbourne?
Katie F:
Yes.
Warwick F:
I kind of think, I mean, these days in men’s rowing you sometimes have women who are coxes, or not? I try to remember, it can be-
Katie F:
Well yeah, it’s recently changed, so you can. So that was a bit of a battle in my day, but I was the exception. So even at the college I convinced them that I could cox the men’s boat. It was the faster boat, I wanted to go fast. Who’s going fastest, and how do I get in that boat?
Warwick F:
Fair enough, fair enough. But obviously at a certain point you felt like, “Now I want to be the cox of women’s eights and ultimately Olympics. And you made that, obviously. I don’t know if it’s a choice or just the way it worked out, but?
Katie F:
Yeah, well, it was interesting. So I started getting invited to camps at the Institute of Sport, which is in a city called Canberra. So I fly up and get to attend these camps.
Warwick F:
That’s for U.S. listeners, that’s the capital of Australia. So somewhere in between Sydney and Melbourne, kind of.
Katie F:
Yeah, ish, yeah. And in those days, this is before the Sydney Olympics, if you wanted the, I guess the golden ticket to get to the Sydney Olympics in rowing, then the best way to do that was to be based at the Australian Institute of Sport. And they had one spot there for a female cox. And so there I am going on these camps and been flying back to Melbourne to university and keep these various other aspects of life alive. And I was offered this one spot to the AIS to be their cox. And I think I was 22 at the time, and I decided to turn it down. Now, at the time, my thinking was that I look back and I think, “Well, I was coming up against every camp, I was coming up against other coxes and I would see them come to a camp and they last a few days. And my version of it is they’d be spat out the other side and you never seen them again.”
Katie F:
So I think at the time, only 22, I had the sense that I wasn’t ready, and if I wasn’t ready, I’d just be spat out of the system and that would be it. But you can imagine the head coach’s response when this young, his words, “Arrogant 22-year-old” turns down a V-ticket to the Olympics, basically. And so I was sent back to Melbourne, tail between my legs, and that was it, I think. A lot of people said to me, they thought they’d never hear of me again in the rowing world.
Gary S:
In the vernacular of Beyond the Crucible, that’s your crucible moment, that moment right there. You’re invited to be on the team and you say, “I don’t know that I’m ready.” And they don’t care why you’re not ready. They just sort of put a label on you and you go back, as you said, with your tail between your legs, you realize perhaps later that was a crucible moment for you. How did you handle that? Because your career obviously didn’t end there. So you handled it in a very proactive way, I think.
Katie F:
I did. I did. So I had a couple of months where I had focused on my university and I think was telling myself this story that, “Oh, it’s fine. I’ll find some interesting career whilst I’m studying statistics, at university type of thing.” And it was a couple of months later, I had this real physical, I remember this physical response that it’s time, I’m ready, and I want that spot. So it was a really short timeframe. And I rang the head coach up at the Australian Institute of Sport. And I don’t remember what I said. I have this vision of saying, “Dah, have you waited? I’m here. ”
Gary S:
I’m ready.
Katie F:
I’m ready, have you waited? And not surprisingly, he had no interest. So being told no at that point. So the previous one was my choice, this time someone else was saying no. So my response then I knew that the National Championships were coming up, the rowing nationals. I knew that the Australians tutors for women in their eight were going to be pretty much the Australian team. And I also knew that they had never been beaten at the nationals. So I thought, “Well, I’ll just put a boat together and beat them.” And so I literally cold called these names of these women in Victoria, my state, and introducing myself, most of them didn’t know who I was. And it turned out that a number of us had a common interest, and that was to beat that crew.
Katie F:
And so I was really, really lucky that I was able to pull together this fabulous women’s eight, mixed abilities, but some straight off the Atlanta Olympics, others up and coming, most had felt frustrated, even burnt by the AIS, the Australian Institute of Sport at one time. So there was this desire to beat them. And I bribed my way or influenced my way into borrowing a boat from a school and borrowing oars, and begging my parents for the plane ticket to get to the nationals to race.
Katie F:
Anyway, long story cut short. We got there. We didn’t have a training row. We jumped in the boat on the day to race them, and rowed up to what we call the starting blocks at the start line. Really windy day, really crazy windy day. And when you’re in rowing, as you would know Warwick, you need to back your boat into the starting line. And the Australian Institute of Sport boat were up to their third attempt and they just were not backing it in. And I arrogantly zipped up there, based on my years of rowing in windy Ballarat, zipped it into the starting pontoon. So we already had eyes on us, and then came flying out. And in the end, we beat that crew by about 12 seconds, which in rowing world is-
Warwick F:
Is a lot. I mean, how many, what does that translate into boat length?
Katie F:
About four lengths of a women’s eight. Yes, it’s a…
Warwick F:
Four lengths? I mean, that’s a colossal win. That’s like, that’s, I don’t know what that would be in football, Gary, that would be like 30 nothing or something. It’d be a big score.
Gary S:
I can tell by the look on your face, Warwick, that it was quite astonishing, so.
Warwick F:
Yeah, I mean, four boat lengths is wow. I mean, that’s sort of astonishing. I wonder if part of you was channeling your dad is like, “Ah, so I can’t do this, can’t be a pilot. I don’t have any money. I’ll beg, borrow, kind of barter, kind of.” I don’t know, genetic influence or yourself combination it’s that is stunning.
Katie F:
I kind of beat the system, bit of fun.
Warwick F:
Right. Who doesn’t want to, so who are you, you know? So as you look back, it’s kind of interesting there was a time in which you didn’t row at the end of high school, maybe beginning of college. Do you think in hindsight that was helpful that you just had it, because some people can get burnt out. I mean, you would know, obviously I think of Ash Barty, I think she’s, was anyway, the number one women’s tennis player and she got burnt out playing tennis and then a few years ago she just stopped and played women’s cricket at a fairly elite level. And then she found a love of the game and is back and is doing phenomenally. But do you think there was a sense where you just wanted a break, or?
Katie F:
I think so. And I think again, if I look at that modeling of my dad, as much as he loved being a pilot and he loved airplanes, he had so many other hobbies and interests. And so, these days I’m more strategic about that. In those days I think I listened a bit more to my intuition. And so I certainly had those few years off in my later school years, but even between the two Olympics that I went to, so I went to the Sydney Olympics. Then I walked away from the program again, it’s like, I just needed to repeat this whole be named arrogant. And I went over to the Netherlands for a year and a half and coached rowing over there and then came back onto the system. And even then people were telling me, “What are you doing? You’ve got the top spot. Why would you walk away?” And I had this intuitive feeling that I needed to grow. I needed to do more. And I wasn’t going to get the learning that I needed in the one space.
Warwick F:
Right. And you just followed, so there’s a real lesson I think for people is, don’t ignore that gut instinct that says, “You know what? I think I need to do this.” Obviously you got to make sure it’s your gut instinct, not some strange voice, but I think you know when it’s really you and not channeling some other negative vibe or thought, but just trust your gut. If you’re deep down, you feel like, “You know what, Katie, I need to do something else.” You listen to that, right?
Katie F:
Absolutely. And do you know, I know now that I’m a bit older, I find it harder to do now, because of course there’s more responsibilities now, but I think in those days I did trust it more. And I also acknowledge, I was really fortunate that I had those choices. So, I had backup plans, which a lot of people would potentially dream of. I had a backup plan of going back to a good university and continuing your degree. So I was in a fortunate position to have those kind of choices.
Warwick F:
You wasn’t just jump off a bridge without thinking, but I want to go back to just some of those, that first crucible, because it’s not easy somebody thinking of you at 22 as being arrogant, and how could you possibly say no? Do you look back and say, “Gosh, was I just scared? Or was I wise?” Was I really not ready?” Do you kind of look back and say, “Well, it all worked out.” But was that the right decision? Or I don’t know, as you look back, how do you assess that first decision not to be part of the program?
Katie F:
Yeah, it’s really interesting that I now, 20 plus years later, I actually think about a few points of that in life quite regularly. And I encourage myself now at times to tap into a bit of that. I mentioned now about responsibilities, but the other thing I did back then is I had this, I think this greater, how would I say that, almost this greater inner confidence that there would be options. And I remember thinking to myself, “Okay, I make a choice. I don’t make the Australia team.” I’d feel better about giving it a really red hot go and not making it. I’d feel pretty good walking away from that if I given it a really really red hot go. And the same university I remember thinking, “Well, have I chosen the right degree?” Maybe I haven’t, I’ll find something else. So I had this real, whether it was right or wrong, I had this sense that there were opportunities that I could find. It might not be easy, but I’d find them. And I’d find goals that I wish to strive for, and that that process would make me happy.
Warwick F:
And another really important learning point that I think listeners should pay attention to is, trust your gut and trust the choices. And you make a choice. You never get to play out the what ifs. I’ve certainly had a lot of that with my own whole takeover thing and what if, and if I talked to my family. And you never get to play out the what ifs, but trust your gut, trust the choices you make and then move on accordingly. Spending your life going back and second guessing. But yeah, when you went back to the Institute of Sport and they said no, and forming your own crew. I mean, nobody does that. I’m assuming that probably has never happened since that somebody did what you did, right? At least not in Australia, formed their own crew? I mean, that just takes remarkable courage, confidence, chutzpah, however you want to express it. I mean, where does that come from? Because that’s not normal what you did, and you were what, in your 20s then, where did that come from?
Katie F:
I don’t know if I have a direct answer. I mean, I do attribute a lot of that to watching dad operate, and him making choices and even watching family members disagree with certain choices he made and he was still making the choice and it working out from my perspective really well, and having an enjoyable and great upbringing. And so whether it was that, I do, I have to wonder sometimes whether, and this word can be used quite negatively, but certainly in that era that I was much more selfish. And that could be, I instead could use the word driven, some have positive lenses others don’t. I think about a time when I was in Victoria and I was really frustrated, I was part of the rowing club and they didn’t have women’s boats going to a certain event, and they wouldn’t even give me a tryout for the men’s boats because I wasn’t male. And I horrified everyone then, because I quit the club and negotiated with the other club down the road that if I joined them, they’d let me jump in the men’s boats.
Katie F:
Now, I didn’t even realize at the time that the impact that that had, and all the negative talk that apparently was associated around this arrogant girl.
Warwick F:
Do you think some of it may be, and obviously we’re in a different era, some of it could be sexist, if men stand up for themselves, it’s like, “Look at that guy, guy has self-confidence, yeah, good on him.” But if a woman does that, it’s like, “Oh, she’s driven. She’s just,” there’s probably more colorful words for it, but do you think there was some of that, like if it was a guy, it would have been, “Good on him,” but if it’s Katie, it’s like, “Ah.”
Katie F:
Yeah, absolutely.
Warwick F:
Know your place, who are you to?
Katie F:
Oh goodness. Absolutely.
Warwick F:
But I mean, but good for you if not buckling to the system. And it’s nothing wrong with being driven. It’s one thing if you’re driven and mowing over other people and being successful at other people’s expense, that’s exploitation, that’s not drivenness. But I don’t think that’s, and obviously I don’t know you well, but that’s not you. You’re driven, but you’re not trying to get ahead at the expense of other people.
Katie F:
No. And I think this is where the role that I had is maybe, as you’re saying that I’m thinking the role I had is a little bit different too. So sure it was about me getting to the Olympics. But a lot of the time, the way I would frame my growth, my learning, my drive, was to help the boat go faster. And the boat contained eight other people plus all the surrounding squads.
Warwick F:
Right.
Katie F:
And so there were times as we’re talking, I think, “Yes, some of the choices I made were really, really difficult.” But I’d often step back, and it wasn’t about me. If I really felt strongly that this was for the good of the boat, which ultimately was for the people, my team, then I moved forward and it didn’t matter.
Warwick F:
It was for the good of the team. So I think you deserve to give credit. So I want to get a bit into what you do now, before we get there, you had a second crucible. I think it was, was it the Athens Olympics 2004? So that’s, that was pretty challenging too. So just help the listeners understand what happened with that one?
Katie F:
Yeah, I will. And I will say, of course there were a number of other crucibles in between as many of us face many challenges, and I’m sure you’ll hear in my voice. This is not a topic I talk about often, but I’m turning towards it now. I feel I need to talk about it. So going into Athens second Olympics, we had just an amazing, amazing crew. And I’m talking here about shore boat speed, but I’m talking about people to. And anyway, so what the general public would have seen, and it was all over the Australian media, is they would have seen an Australian women’s eight that I was in, competing in the final of the Athens Olympics. They would have seen the Australian eight come flying out of the start and being up there in medal contention until about halfway through the race.
Katie F:
And then they would have seen, it’s much easier to talk from a third party perspective. They would have seen someone in the boat stop rowing, and lay down as a result of that. And then our boat came sixth in the final, which was last place in the final, because we were rowing for the second half of the race with I think about six people, because one of them was laying down then others around her couldn’t row. So, that was one thing. This is one part of it is this, many of us, eight, 10 years towards this race, and this thing happens, and we’re trying to get our head around all of that is that one piece of this moment. The other piece of this moment, which I had no anticipation of was the media response to this. And our crew were, I’m going to say felt like front page of every newspaper.
Katie F:
I know it was international as well, but from a national perspective in every state for a number of weeks, dishonest stories, narratives around, the girl that stopped rowing was a bad person to the team, are awful people to they’re a bad team, right through to the prime minister of Australia saying that we were un-Australian. I’m not sure why, but we were, I don’t know if that’s because of the result or because of what the media said we did. Anyway, this really enormous moment in life, which as I talk about it, and I can imagine some of the listeners thinking, “So what? A race went wrong.” And it was just a race that went wrong. But the ripple effect of that on so many people was just enormous, including myself.
Warwick F:
Oh, I can imagine. I mean, and again, you don’t need to get into details, but it’s not as simple as, “Oh, there was a physical injury,” and there wasn’t a simple, pre-packaged explanation that the media or the prime minister would say, “Oh, okay, now I understand now we’ll back off.” It wasn’t that simple.
Warwick F:
So that, I mean, when you’re spending years trying to get to the Olympics and you’re in the final, which means that because you probably had to go through the semifinals, there’s probably a couple of different rungs to get there. Not only is that horrendous with media, you’ve probably got team members, potential conflict there. And again, you don’t need to get into those details, but there’s all these dynamics, potential internal conflict, vilification by the media without any easy explanation. And you don’t want to dob somebody in, as they say in Australia, we don’t want to get into the details because that’s their story, and it’s not your story to tell. But I mean, there’s nothing really you could say that would be helpful that you’re able to say, right? So you probably in this box, there’s no win box where this is one event where there’s no way to win this event it would seem, right? The event of public opinion.
Katie F:
Absolutely. And you’ve just articulated that so beautifully, because for so long, and particularly coming from that environment, I just talked about these other examples where I could make choices or I could plan, or I could work harder, it all in some ways felt very controllable. And then all of a sudden, if I speak from my perspective, we’re in this situation where, as you said, there was no win. There was no guideline on how to manage this. And so there was a point where we were told to say certain things to the media, like that they was a breakage in the boat. And in hindsight, would that have been easier? Absolutely. But of course, you’ve got the values kicking in. We weren’t trained in media where you have this group of women who was very passionate about saying, “Look, we don’t know what we should be saying. In fact, we don’t really even want to talk to them. We don’t care about that. But we want to talk to our families right now.” And also not lie.
Warwick F:
But don’t ask us to say something that’s not true, just because it might help other people, because we have to live with that.
Katie F:
That’s right. So we felt really strongly about that as well. And I think the other piece in there that often gets missed when people do still to this day talk about this story is, the media caught wind of this particular teammate of ours had scenarios in the past where she had stopped rowing to varying degrees. And so this became another thing to put out on front covers. The piece of that story that got missed, which I think was the part that I grappled with the most, is no one talked about the fact that we as a team knew that history and still in many ways trusted our teammate, because it was more than just whether you were going to row at full capacity from the start to finish. I mean, there’s much going on here. There’s much more to a person than that. So ultimately I trusted all of my teammates. And as part of that, I knew that we all came with our strengths and we all came with these areas we were working on. And that was the complexity of working in a team. But yeah, the media never showed any interest.
Warwick F:
I’m sure. And I’d love to hear what you learned from that, because it wasn’t something you could control. It wasn’t, not that it matters, it wasn’t “your fault.” I mean, there’s not a whole lot you could do at that point. But one of the things we say in crucible leadership is, you’re not defined by your worst day. I mean, I made as listeners would know, and Australian listeners would know I made a cataclysmic mistake, failure, to launch a $2.25 billion takeover that ended a 150-year-old family business that had, Sydney Morning Herald and Age in Melbourne and et cetera. And yes, there probably was a better path. I’m not quite sure what other paths would have been better, but certainly couldn’t have been worse than the one I took. Okay, so that was a bad day when I launched the take over.
Warwick F:
That was a bad mistake. But should I be defined by that one day, should this poor woman be defined by that one day? And again, we don’t need to know any more details on that. It’s like, well, I don’t think so. Is that fair, irrespective of all the reasoning? So, but people tend to want to define you by, especially in the Olympics. It’s that one day in the Olympics, “Oh, you lost.” If you were a swimmer you lost by two tenths, or two 100ths of a second or something ridiculous. You lost, you fail. Okay, sorry. I tried.
Gary S:
And one of the things that you said, Katie, one of the things that you said when we talked off air was that, and I wrote it down, that you held onto that narrative for a bit, that impacted you. That first time you were like, “Okay, you don’t want me on the team. I’m going to go pull people together and I’m going to beat you.” And you did. The second time a crucible hits that’s kind of a big thing. You say you held onto the narrative. Why do you think they were different? Those two situations were different?
Katie F:
Yeah, I think for me, so as I mentioned, there were a number of other crucible moments between the one I’ve talked about and getting to Athens. And in all of them, I felt like I had a choice. The way I turned up, the way I behaved. So it all felt controllable. The outcome didn’t feel controllable, but it was all about me. Where this one felt different is, I was aware of that things can go wrong on race day. And I had plans for every scenario you could possibly think of, including boat breakages and et cetera. And so that was my controlling component. I never anticipated the level that it could go wrong, so that was one piece. And that shook me, because if you talked about Katie and her performance she, I visualized everything possible.
Katie F:
So I was like, “Oh wow, I missed something.” So there’s a bit of that playing out. But I think the other component for me and, Warwick, you just said it, is I could not, and still can’t work out what the better path would be. So every other scenario in life up until that point, and I say this knowing I’ve had a very fortunate life. I felt like the mistakes I made at times weren’t that big a deal because it’s like, “Well, I look back and I should have just done this instead.” And I can focus on the learning. With this particular scenario I could not work out, what should I have done differently? And I, goodness, trained as an Olympic athlete to reflect and look at yourself. And I hammered myself, as I’m sure many of my crew mates did as well about themselves. Down to the detail, that look I saw that day, that conversation I had, should I have not had it, should I have had a different one?
Katie F:
Should I, everything you can possibly think of. And so I made it all about me because that’s the way I operate best, bring it on me, make the choices, move forward. But for the first time that didn’t work for me, and it became this almost debilitating, “I don’t have the answer. I don’t know what my learning is. How can I not know what my learning is?” It’s like this kind of, I needed this happy ending, “This thing happened, and here’s what I would have done differently, and I’ve lived happily ever after.” I had this sense from somewhere and I couldn’t work it out. A number of things happened around the same time, which, as we know we are complex as beings. So I came back from Athens. I found out that my dad who I have spoken highly of had terminal cancer, he passed away a couple of months later. So even though they were very separate events, it sort of got packaged I think.
Warwick F:
It was like a cataclysmic crucible, if you will, because it happens, here’s your dad, dearly loved, role model and then this is happening and yeah, I mean, you can’t control cancer or your dad’s, there’s nothing you could’ve done to prevent what happened. He, I’m sure he had the best of care. And sometimes there’s a learning, there is sometimes things happen and it’s not easy to know what would have. Like in my case, I can think of what I did was horrendously stupid, but it’s hard for me to think of scenarios that would have been better, at least in terms of made me happy or more fulfilled. That’s a lot more, I’m a strategic planner by nature, so it’s hard for me to think that.
Warwick F:
But in this case, yes, you could say, “Maybe we could have, we knew this person’s history, maybe we could have not said let’s not have that person in the boat.” Probably wasn’t your call I’m guessing, it would have been somebody higher up. But even then it’s like, I mean, how do you know that? You make the best decision and it’s not always your fault. There’s not always an easy alternative.
Katie F:
No. And this is the thing, I mean, lots of people, and I’m no doubt you’ve experienced the same thing, can give you their simplistic answer. And it wasn’t simple. I mean, using that example, I’ve had many people say, “You should have just gone to the media and gone around at the boat.” Like, “Well, hang on, I had 10 years of high performance history that told me that trusting your teammates led to boat speed. So why a couple of months before the Olympics would I just decide to not trust my teammates and go public with it?” And also remembering that everyone in that boat in the lead-up made the boat go as fast as it was going, and it was going really fast. So you can’t just pull a piece out and expect it all just to function.
Warwick F:
You’re not going to know the future. So you can only know what you’re going to know. So just as we sort of round this turn, talk a bit about what you do with resilience, because I love you talk about team synergy and resilience. You’re doing a lot of research on what resilience is and what it isn’t. So you’ve really pivoted from rowing to team performance, which makes sense. You spent your whole life in team performance. And I think one of the things, I believe we haven’t mentioned it yet, but I believe you had a pretty amazing career. It said you were ranked number one in Australia for close to 10 years as a cox, so that is pretty amazing. That says you, at least objectively, you were best of the best from a rowing perspective and that whole strategy, it’s big, a brief aside.
Warwick F:
I don’t follow Oxford, Cambridge sports that much other than rowing and what they call the boat race, which then as of the last few years had men and women on the same course. So more power to both those universities are doing that. And I think it was the men’s race, it was raced on Cambridge local waters that they normally don’t do, but it sure seemed like the Cambridge cox, and you’ve probably followed it more than I, had it all over the Oxford cox. I mean, just the strategy, home waters, he came really close to fouling, but not quite. You push the envelope real close, but it seemed like, okay, they won. So clearly the cox did something right. There’s a lot of strategy there, but I digress. Anyway, getting back to resilience, talk about how you pivoted from rowing to resilience, and talk about how what you do now and really what your passion is. What is your mission with your research and everything you do in team synergy and resilience?
Katie F:
Well, I think, if I’m really honest, my passion post rowing was in high performing teams, yet the narrative I held from that experience of Athens, plastered all over the front pages of the not being good teammates is I turned away from that a little bit. I hid from that, even though, as you said, that one event doesn’t define you, I still let it define me. And so my way around that, and we’re talking now 20 years, 20 plus years later was firstly for the first 15 years, you just worked harder on something else.
Katie F:
Don’t talk about it, keep moving, to more recently going well, “I’ve got these research opportunities. This is really interesting. It’s showing me that something like resilience, as an example, we simplify, show parallels to my rowing experience here, we simplify these complex events. We tell someone just to be more resilient, we sometimes point the finger at people and say they’re not resilient.”
Katie F:
And it was all very simple. And as I started doing this research and thinking about my own experiences when I’m resilient to somethings, not to others, resilient at some times, not at other times, I was fortunate enough to work with a gentleman called Dr. Michael Kavanagh at Sydney Uni who had this new definition of resilience, which is really exploring, what is he now? And I’m going to use dorky language for a second. What’s in our surrounding systems? What’s around us that helps us be resilient? And so the research is showing that if you have access to the resources you need to meet the challenge you’re facing, you’ll be more resilient. It’s kind of obvious, right?
Gary S:
Yep.
Katie F:
So if I look back, all the other challenges, all my other crucible moments leading into Athens, I had the resources around me. I had a state Victoria I could go back to, I could talk to people to find boats and people. And so to meet that challenge, beating a crew, I could find the resources. Post Athens, every one of my good friends, my teammates was feeling enormous stress. So I didn’t have, well none of us had those social connections and resources we may have needed.
Warwick F:
Well, your crew mates, they were in the same crucible you were?
Katie F:
Absolutely, absolutely.
Warwick F:
So, not really resources, because they’re in there with you.
Katie F:
Absolutely. Our family and friends, were also, dealing with this. So we didn’t have them that we could access.
Gary S:
I want to make sure the listeners hear what you just described and pull those balloon strings together here. We think so often that resilience is just personal, right? It’s we have it in us or we don’t, we develop it or we don’t. What you’re describing is a more full throated kind of resilience. And that’s not just from your experience, but also from your research, the idea is
Katie F:
Absolutely.
Gary S:
… you do indeed have to dig deeper, but that’s not all of it. You also have to cast wider. You have to cast your net wider for those assets and relationships that can help you through it. So it’s not just about your “resilience” it’s about the resilience you can muster through reaching out and drawing on the strength of others. True?
Katie F:
Absolutely, absolutely, beautifully said. And the other piece in there, if you don’t mind me adding another layer?
Gary S:
Oh please.
Katie F:
Is when we are using resources for a challenge, as we’ve know for particularly the last few years, we often are not facing one challenge at one time. So then we try and use the same bucket of resources on all of our challenges, and it’s finite. So we have to keep going wider, or make choices. I’m okay to not be resilient on that challenge, because I’m going to focus on this challenge. Does that make sense?
Warwick F:
I mean, what you’re saying is, pick your battles.
Katie F:
Absolutely, absolutely.
Warwick F:
You don’t have to be resilient in every area. I’ve got a book coming out later this year, and it’s been a culmination of years and I have a great team, but there are other areas where I don’t know, I don’t go bungee jumping or ropes courses. And I’ve never been particularly physically brave, but you know what, that’s not a challenge I choose to overcome, at least not in my stage of life. And you know, if I wanted to, and I have a pretty high level of perseverance, I’d probably figure out a way. But you know, you don’t have to face every fear if you choose not to. I mean, it’s like, that’s not being scared, it’s being making choices. Where do you want to be resilient? And it’s not wise to say, “Okay, I’m going to tackle 15 massive challenges at once.” Well, you’ll probably fail, because who can do that? But pick your battles, right? Where do you want to be resilient? Does that make sense?
Katie F:
It does. And the thing is, when we talk about it, it just, if we have lots of expressions around this. So it’s kind of common sense, but I think about myself, I think about a lot of the clients I work with and I am thinking about a number of them right now. And I’ll talk about some of the women I’m working with at the moment through some executive coaching work. They’re very smart women, and they know this in principle, yet in day-to-day they’re trying to face the challenge of raising children, building a career, navigating that particular project, buy a house, wanting the garden clean, putting on the best party. And I can hold the mirror up and say the same about me.
Katie F:
So do you know, we know it in principle, but I don’t see sometimes, including myself, that we are particularly deliberate about it, deliberate about going wide for all of those resources and engaging them for when we need them, and engaging things we don’t even know we need yet, and kind of holding onto them to be ready, nor about making those choices when we have those choices to make.
Gary S:
Now, this is a perfect time. And normally what I say is the captain has turned on the fasten seatbelt sign. It’s getting to the point we have to land the plane. I was going to think of some kind of thing I thought was clever about bringing boats into dock. But I know with you guys, so not only experts in rowing, but for an Olympian in rowing, I was going to make that a terrible analogy. So I’m just going to stick with the captain turned on the fasten seatbelt sign. And we’re getting to the point where we’re going to put the plane on the ground soon. But, Katie, before we do that, I would be remiss if I did not give you the chance to let listeners know how they can find out more about you and the services that you offer to folks to help them build teams, live high performance lives and engage with their and their community’s resilience.
Katie F:
Absolutely. So the best way to find me is probably through my website, and it’s www., all one word, katiefoulkes, do you want me to spell it? Will it be somewhere?
Warwick F:
Yeah.
Gary S:
Yes, please.
Katie F:
K-A-T-I-E-F for French, O-U-L-K-E-S for Sam.org. And always open to have conversations. Love dialogue.
Gary S:
Awesome. Warwick, the last question or questions, your decision is, are yours.
Warwick F:
Wow. I mean, this is such a fascinating story. Just your crucibles are so different, but it sounds like you’ve learned so much. And one of the things I love about what you’re saying is yes, I think, like I’m somebody that I’d say has high perseverance, so I’m not somebody that tends to quit once I start something. So I get where you’re coming from, but yet, you’re right. I think understanding we need to have resources, but the resources that we’ll need may be different, depending on the challenge. It’s not the same team. If it’s a different sport, different challenge.
Warwick F:
So, I mean, maybe this shouldn’t be the last question, but I guess one of the things I’m curious about, knowing what you know now, I mean, can you think of what team you would have assembled to help you get through the post-Athens Olympics? I don’t think, objectively I don’t think there’s anything he could have done once it happened. I mean, you can’t know what would have happened. You’ve got to trust your teammates. Totally makes sense. But in terms of how you handle with the aftermath, is there something, “Gosh, what would have helped me get through that from a resilience perspective?”
Katie F:
That’s a really good question, and it depends how wide we want to go. I mean, if we start with a couple of things, I think, it’s so easy that these things are seen as a ticker box, like bring a psychologist in, tick. But really the resources needed absolutely with some professional skills, but also that space, a way to bring us together with there’s media not around, to feel supported, even if it was just to sit with each other and just be in that space. Then of course there would be resources like whether it’s counselors, psychologists, people that care about us. And then you could go more broadly as we go to helping people. I mean, it’s a whole nother issue with those that have been in high performance environments. How do they transition into the normal world? And that’s challenging enough, never mind when it’s been as high profile. So resources that support in that space.
Warwick F:
Well, and I’m sure it’s a whole nother discussion, but post-Olympians, it’s a challenge. And Michael Phelps, I think, has been pretty open about his mental health challenges and it’s a different subject. But yeah, I think in my case it took years, decades to get over the fact that I ended a 150-year-old media dynasty that has been prominent in Australia and what could I have done differently? And now what am I going to do with my life? And sometimes getting through a crucible experience, it takes more than months, more than a year or two. It can take years and maybe there would have been things I could have done to bounce back quicker, but sometimes it just takes time. Sometimes there’s no easy road back and you just got to in hindsight give yourself a break.
Warwick F:
I know you’re an Olympian. You could say, “Olympians should have Olympic recoveries. It should just take a week, because that’s what Olympians do.” But you’re human, you know? And sometimes the feelings and emotions, it can take time, if not years. And that’s not failure, that’s just reality. We’re human. So maybe just giving yourself a break a bit. Maybe that would be something. You probably have had that self-talk over the years, right? It’s like, “Look, I’m doing my best. I did my best. Quit beating myself up.” You’ve probably had those internal dialogues over the years, I’m guessing.?
Katie F:
Yeah, tell myself to shake it off. But the other component that’s come out in the research, because I did interview a number of Olympians last year with this research on resilience, was talking to people that understood. So, Warwick, I don’t know if it was the same for you, but a lot of people that I speak to that maybe want to ask some questions and they haven’t competed at an Olympic level or equivalent team sport or life, they kind of go along the lines of, I don’t know why you would be bothered, you got to do that, that’s great. Lucky you got to do it. And of course there’s a piece in there. Of course, we’re very fortunate. So, being around the right people that can understand-
Warwick F:
Who can understand.
Katie F:
… and amplifies.
Warwick F:
Like you spent your whole life trying to reach a goal. It’s a big deal. So as we close here, there’s a lot of folks listening. Not many of them will have been rowers or Olympic rowers, but there’ll have been through crucibles, and resilience seems like a pipe dream. They’re just tough to get out of bed every day. What would be a word of hope that you would give people that are struggling now? What’s a word of hope, would you say?
Katie F:
Yeah, I think the word that comes to mind is connection. And this is where I am drawing on my research, as well as my experience. But I really encourage, even if you use the word, looking through my lens and resources, but social connection, it’s almost like a vaccination, dare I use that word, for negative mental health. And so if you can connect with people and even if it’s a Zoom coffee or a walk, if you can. Be with others, that will help you connect with yourself as well.
Gary S:
All right. That is a wrap on part two of our series, Harnessing Resilience. If you thought our first couple of episodes were entertaining and insightful, you will not want to miss our next episode. Warwick and I interview distance runner, Heather Kampf. You will be amazed by how she harnessed resilience when she fell during a race. It was, this is not an overstatement, a miraculous effort that has been seen by tens of millions of people, thanks to a viral video. You’ll hear all about it on the next episode of Beyond the Crucible.