How do you handle your passion with care? How do you help ensure when you’re off-the-charts passionate about your vision, that you don’t go off the rails in pursuit of it? How do you keep that race car that is your passion on the track?
In this week’s episode, Warwick and I discuss his latest blog at beyondthecrucible.com titled Why Your Passion Must Serve Your Purpose. We explore seven key truths to help you stay out of the danger zone of your passion becoming so white-hot that it hurts you and your team.
Among the insights we discuss to help you avoid creating more crucibles are being vulnerable, asking for help and being sure to channel your passion appropriately.
In short, Warwick says, “Your passion needs to serve your purpose. If it doesn’t, you need to get your passion under control until it does.”
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com
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Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond the Crucible.
Having too much passion, it's not that passion is bad, you just recognize the danger that passion unchecked and unchanneled appropriately can really cause huge amount of destruction and can hurt people. It should come with a warning label, handle with care. If you're a racing car driver and you're driving on probably the most dangerous course in the Formula 1 circuit in Monte Carlo, you have this high performing Ferrari that you're driving and you may be a good driver. But if you push the envelope too much and don't drive it appropriately, it could harm, if not kill you, and other people. These drivers know that. They know they have to drive fast, but under control, that car has to be under control at all times, irrespective of the speed. They know that.
Gary Schneeberger:
How do you handle your passion with care? How do you help ensure when you're off the charts passionate about your vision, that you don't go off the rails in pursuit of it? How do you keep that race car that is your passion on the track?
Hi, I am Gary Schneeberger, co-host of the show. In this week's episode, Warwick and I discuss his latest blog at beyondthecrucible.com titled Why Your Passion Must Serve Your Purpose. We explore seven key truths to help you stay out of the danger zone of your passion becoming so white-hot that it burns you and your team. Among the insights we discussed to help you avoid creating more crucibles with your vision to help you overcome a crucible are being vulnerable, asking for help and being sure to channel your passion appropriately. In short, Warwick says, "Your passion needs to serve your purpose. If it doesn't, you need to get your passion under control until it does."
Indeed. This is an episode based on Warwick's most recent blog at beyondthecrucible.com, which is called Why Your Passion Must Serve Your Purpose. Okay? Why Your Passion Must Serve Your Purpose. I'll begin this episode as I always do with episodes that are about the blog, Warwick, and by asking you what led you to write this blog on this subject of how you need to make sure that your passion serves your purpose?
Warwick Fairfax:
We often think that passion is a good thing. And when we're talking about passion, we mean the passion that's required to make your vision become reality, something that's really deeply on your heart. And in that sense, passion is helpful. It really helps the vision come to reality. Passion can give us perseverance to get through setbacks. You might be thinking, "Gosh, this vision is too important to fail. There are people depending on me. This can really help people. I'm so passionate about this vision, this calling, this mission." And in that sense, passion can be like rocket fuel. It can help us propel our vision forward. So you might be thinking, "Well, that sounds great. What could be wrong with having a whole lot of passion for your vision? And it's not so much that it's wrong, but with a lot of things in life, there can be unintended consequences of too much passion or maybe more accurately passion that's not channeled appropriately.
Yeah. I mean, we often talk about having off-the-charts passion for your vision, and that's good, but there can be so much passion that we can unintentionally hurt other people. For instance, we might be so focused on bringing a vision to reality to help other people that we might actually end up hurting people on our team. There might be people that say, "Well, this is a good vision, but I think we need to pause. I don't know that we have all of our ducks in a road. There are maybe some pieces missing, there are elements of the vision we need to iron out a bit before we go to market, before we roll out this nonprofit.
They might have very understandable reasons for pushing pause or want to tinker, maybe not with the vision, but how it's specifically rolled out and the strategic plans, the implementation, all sorts of things. But we might hear the word delay and feel like, "What do you mean delay? We can't delay. People are counting on us." And so we can get agitated, almost angry about it. And so vision is good, but sometimes when vision is too much, if you will, or not channeled appropriately off the charts, vision in some sense can actually be dangerous.
Gary Schneeberger:
Yeah. We say the phrase off-the-charts passionate all the time, right? That's important to bring your vision to reality. But what you're talking about really is making sure that you're not off the rails passionate, you're not a little out of control, passionate about it, and there is a balance there. I love that you mentioned that passion is the fuel that can propel your vision to reality, but it's rocket fuel, you said, right?
What happens with rocket fuel sometimes? It can burn up. It can explode. I mean, it's a great thing to get you where you're going, but if misused, if used unintelligently, if used without restraint, if used wrongly, it can blow up literally. So that's really the ground we're going to cover here.
Warwick Fairfax:
Yeah, I love what you're saying, Gary, about rocket fuel. I think of Formula 1 which is very popular in Europe. You can have the latest Ferrari, McLaren, whatever those cars are, and they're high performance engines, but you've got to keep them on the racetrack. If you're going around the narrow street of Monte Carlo, for instance, there are times when you might be going, I don't know, 30, 40 miles an hour on those hairpin bends. Other times you're doing, I don't know what, 180 more. Those Formula 1 drivers who are the best in the world, they know when to speed up, when to slow down, and they have to keep their engines tuned appropriately. And they've got to keep them on track, otherwise, they could be injured, they could injure spectators. So that's, I think a good example of in many areas of life, if not all, it's important for passion to have guardrails or else high performance engines. High performance cars can do a huge amount of damage. Well, some driven high performing person without the appropriate guardrails. A high performing person with fashion without guardrails can be dangerous, very dangerous.
Gary Schneeberger:
And this is not just to you Warwick, this is not just thoughts that you've had. This is not even really only thought leadership. This is experienced leadership because you've been through some situations where your passion by your, as you'll talk about your passion maybe has gotten off the rails a little bit, has become a little too off the charts. Talk a little bit about that.
Warwick Fairfax:
Yeah, I mean, I am somebody that as we'll talk about beneath my usually calm exterior, I'm a very passionate person. And certainly there's one example in my life where, yes, my passion wasn't really controlled appropriately. It didn't quite have the guardrails it needed to, and I know listeners and viewers have heard this story, but we're going to look at it from a bit of a different lens. In 1987, I launched a 2.25 billion takeover of my family's 150-year old media company in Australia. I'd just come back from several years overseas with an undergraduate degree at Oxford, a stint on Wall Street and with my MBA from Harvard Business School. My dad had died earlier that year, and I felt that the company had strayed from the vision of the founder, my great, great-grandfather, John Fairfax, and that the company wasn't being well managed.
Now, 15 years earlier in 1976, other family members had threatened my father out as chairman. I was 15 at the time. It was absolutely devastating. I felt like this was a righteous man, falsely persecuted. So all this produced a lot of passion within me. Remembering what happened to my father at 15 years earlier, I felt that the company was straying from the vision of the found, it was not being well managed. And so as I was coming back from Harvard Business School, I felt that something had to be done and something had to be done now. I was off the charts passionate, almost this righteous crusader mentality, which was never good or rarely good I should say. But anyway, in late August 1987, literally a few months, I probably graduated in May, June '87. August '87, which is two or three months later, I launched this 2.25 billion takeover. And things went wrong right from the beginning.
Now the family members sold out. They didn't want to be in a company controlled by a 26-year-old, which makes sense. Within three years, the debt in the company was so high that we had to file for bankruptcy. Australia got in a big recession and revenues and profits were down. So my actions led to friction within the family that led to instability with thousands of employees at the company. And so you might ask, okay, it seems like in theory you should have been an intelligent person, an undergrad degree from Oxford, Wall Street, a Harvard MBA. You at least knew something about business and how to structure things. I mean, I'm assuming you attended finance classes at Harvard Business School. It seems hard to fathom, hard to figure out. I mean, how could I have made so many mistakes? And I think in short, it was too much passion or I would say uncontrolled unbridled passion.
It led me to hiring the wrong advisors who told me what I wanted to hear. It led me to ignoring the good advisors that told me, "You know what? Warwick, the numbers don't add up. It's too risky to make the takeover." These were blue-chip merchant bankers, basically, Australian British-speak for investment bankers, but wasn't what I wanted to hear. We've got to make this happen, got to make this happen, got to make a change. And so I ignored those good advisors. Basically my passion clouded my judgment and caused me to make rash and ill-advised decisions. And the irony is by my nature, I don't tend to make quick decisions. I tend to think about them, ask for advice. Well, certainly now, but even back then, I never thought of myself as a quick and rash decision maker.
But all of this passion, the memory of what happened to my father. And these same, some of this is subconscious, these same family members who tossed my dad out. I felt like allowing the company to go in the wrong direction and management was making poor decisions. And so with all this emotion and passion running around within me, it led me to just be impatient and make rash decisions without thinking them through.
Gary Schneeberger:
Yeah. I think there's two aspects of that story that are important to sort of unpack a little bit. One is the passion that you described is both positive passion. You wanted to bring the company back, so it was moored in how your great-great-grandfather did it. That was a passionate, noble passion. And then there was maybe some negative passion, right? For sure there was about what had happened to your dad. Passion that can derail your vision can be both from positive sources and negative sources. That's fair, isn't it?
Warwick Fairfax:
It is absolutely fair. The sad, unfortunate thing is if you'd asked me at the time and not in 1987. Okay, so this is just a response to your feeling that other family members proverbially stabbed your father in the back. I would've said, "No. That's not why I'm doing this. It's because the company's not being well managed." And objectively, I think, I believe that is true. As I've said in other podcasts in the first year or so when I brought in new management, they increased operating profits 80%. So objectively it was certainly underperforming. Of course there was so much debt, it didn't matter what was happening at an operating level. The point is it's not like all of my assumptions were wrong. Certainly, the one about it wasn't being as well managed. I think it's objectively true. Was it a bit too sensational? I mean, I think so.
It wasn't so much that my assumptions were wrong, but it's almost like the cure was worse than the disease. And with some of that passion, some of that righteous indignation because of what happened to my dad, probably yes, but I didn't realize that at the time. I just felt like something's got to be done. So yes, there were some issues, but my passion probably magnified those issues, maybe exaggerated them. And certainly it's one thing to say something needs to be done. It is another thing to say, "Well, is this the right way to go about it? Are there other options? Can you even do anything?" This would be a whole other discussion, but sometimes something may need to be done, but you may not be the one to do it. Or there might be no way of doing anything at the present time. So maybe you wait.
There's all sorts of other options other than doing a hostile takeover to what I objectively thought at the time. And I think to a large degree objectively think now that the company wasn't being well run and I felt like it strayed from the vision of the founder. Even if that's true, it doesn't mean that my actions made sense or there weren't other options I should have tried or done nothing at all.
So there are all sorts of, and we'll never know how that would've turned out. But the point is, my passion was so immense and my righteous indignation, if you will, about what happened to my dad that it clouded my judgment and prevented me from objectively looking at other options or objectively looking at whether it was even possible or wise to do the takeover.
Gary Schneeberger:
And I said that there were a couple of points I wanted to draw. The second one I think is also important for folks, and that is you mentioned that one of the things that contributed to the takeover's ultimate failure was that you had family members sell out and they didn't want to be locked into a company run by a 26-year-old. I think it's important to point out that while you were 26, this isn't just something that happens to "young people" to just starting out people, right? This is something that is no respecter of age and experience, right? This idea that passion can overtake reason and can certainly unseat your vision. That's not age-specific at all, is it?
Warwick Fairfax:
It's a good point because again, with the Harvard MBA, the idea that in a takeover that's going to be deemed as hostile, that family members are going to want to sit in a privatized company where they really can't sell out very easily at all, controlled by somebody else. No rational business person would think that would make sense, whether you're 26, 56, somewhere in between. And it's not like I hadn't done plenty of cases at Harvard Business School, maybe not quite this particular case, but something would've taught me some common sense in the world of business. But I felt like, "Oh, they won't sell. They have loyalty to the company" and obviously, the advisors I was using cared more about the fee than that. So as long as they get paid or got paid, then that was fine.
But I was just making assumptions that were just idiotic. That alone to be trapped in a company by 26 year old. So you're right, Gary, that yes, it's my particular circumstance. There's billions involved when I was 26, but it could be a small business, it could be a neighborhood community group, it could be a family issue, it could be all sorts of things. With too much passion, it can lead you to make assumptions that other rational people would say, "How in the world could that person make that assumption? No sane person would irrespective of the size, of the age. Too much passion, too much emotion that washes away reason can make the most intelligent person make the most idiotic and dangerous decisions.
Gary Schneeberger:
That's the bad news folks, okay? Here's the good news. Warwick's blog unpacks seven reasons how you can prevent this from happening in your own experience. And let's start running through those Warwick. The first of your seven points about how to make sure that your passion doesn't derail your vision, that your passion doesn't cancel out all the good that you want to do. The first point is recognize the danger. It all starts with recognizing what the circumstances that's going on, right?
Warwick Fairfax:
Absolutely having too much passion. It's not the passion is bad, you just recognize the danger that passion, unchecked and unchanneled appropriately can really cause huge amount of destruction and can hurt people. It should come with a warning label, handle with care. Back to the racing car analogy. If you're a racing car driver and you're driving on probably the most dangerous course in the Formula 1 circuit in Monte Carlo, you have this high-performing Ferrari that you're driving and you may be a good driver, but if you push the envelope too much and don't drive it appropriately, it could harm, if not kill you, and other people. These drivers know that. They know they have to drive fast, but under control. That car has to be under control at all times, irrespective of the speed. They know that. Their life and others' lives are on the line.
All I have to say is the first step is recognize the danger. And in my case, I'm a passionate person. I think there are many others who are also passionate. If you have a vision that you are off the charts passionate about, then you can be in the danger zone. You probably are or will be. On the other hand, if you're not off the charts passionate about your vision, it's probably not going to happen. For those who want to lead a life for significance. To those that feel like, "Okay, I want my life to be a life on purpose, dedicated to serving others, you'll almost certainly be passionate. If you are somebody that wants to lead a life for significance, then this message, this caution is for you.
Gary Schneeberger:
Yeah, for sure. And it's right, passion is an emotion. You begin rightly with here's the emotion you're going through. Now recognize that emotion could be dangerous. The next step, 0.2 in the blog is Knowledge is Power. You're taking here, you've got the emotion that you're considering. Now you need some knowledge to go with the emotion. Talk a little bit about how knowledge is power in this particular circumstance is helpful.
Warwick Fairfax:
Absolutely. We use this phrase, knowledge is power a lot at Beyond the Crucible. We used it as part of the assessment, a triumph to triumph assessment in which we talk about having knowledge helped you go from your worst day to triumph to lead a life of significance. Knowledge is very helpful. And so just understanding that passion can be dangerous, we begin to start thinking to ourselves. Okay. So we've had instances in the past like me when passion was dangerous and bad outcomes happened. And so it tells us as we seek to bring our vision to reality, we need to be careful. We need to begin to understand that we need some guardrails and we begin to start asking ourselves. Well, when we get really passionate, maybe too passionate in some sense, we can begin to ask ourselves, when does that typically happen? How does that manifest itself in an unhealthy way when we go to the danger zone.
Everybody's different. It's not necessarily the case of two people who are both passionate that, how it manifests itself in an unhealthy way will be the same. So yeah, recognize that too much passion can be dangerous. Begin to tell yourself that's true. And how specifically does it manifest itself within you? As you begin to self-reflect, you're beginning to enter a territory that could actually be healthy. You're beginning to think, "Well, I know I need guardrails but what do those guardrails look like?" The fact you're even thinking I might need guardrails is a huge win,
Gary Schneeberger:
I just have to say, because of the vintage I am in years, you've said danger zone twice so far in this conversation.
Warwick Fairfax:
Indeed.
Gary Schneeberger:
I am singing in my head, Kenny Loggins theme to Top Gun Highway to the Danger Zone. That's going on in my head. So I probably dropped it in your head now too. My apologies for that.
Warwick Fairfax:
No. It was already there, the 1986 movie, Top Gun. And where was I when I saw that movie? I was at Harvard Business School in Boston. That's where I saw that. I guess I didn't quite get the fact you got to be careful as you're taking off in your F-15 or whatever it is, off an aircraft carrier. Somehow I missed ... I don't know if that was the point of the movie. It may not have been, but if it was, I missed it. So there you go.
Gary Schneeberger:
We'll have to do a podcast episode about it in a series sometimes and dig into that question. But until we get there, folks, the third point in Warwick's blog following recognize the danger and knowledge is power is this, be vulnerable. Why?
Warwick Fairfax:
It's one thing to see something within you, it's another thing to say something. And so being vulnerable is really helpful. One key step of wisdom is to admit to your team and those that could be affected by your perhaps over-the-charts unbridled passion that we might have a problem. It could be with your family. It could be with your coworkers on a vision that you're trying to bring to reality. It could be with a nonprofit that you're volunteering with. Whatever endeavor that you're working on or whatever vision you're trying to bring to reality, just be honest with those folks. And just admit the fact that you believe so much in that vision that sometimes we can get a little over the top, be a little too passionate and can unintentionally cause damage that might hurt people in relationships.
In this conversation with other people, the first step is to say, using another metaphor, "Houston, I have a problem" back to Apollo 11 or the Apollo program in the '60s. You got to be able to admit that you can get overly passionate at times and maybe you're in the midst of a circumstance where you are potentially entering the danger zone. The dial in your racing car is in the red. It's never good when that's in the red, just being vulnerable, admitting that you either might or have a problem and that you're just so passionate that it's hard for you to think straight
Gary Schneeberger:
In post-production on this episode, we may have to have our producer throw in a little snippet from the song Danger Zone every time you mention it.
Warwick Fairfax:
Exactly.
Gary Schneeberger:
So we can have the listeners and viewers have the same problem we're having right now. What I love about this point, Warwick, is that you talk about it a lot. And you talk about vulnerability for a purpose, and that's really what this is. This is perhaps the gold standard of vulnerability for a purpose, isn't it? As you're going through managing your passion in the proper way.
How can vulnerability for a purpose help you achieve the purpose you're pursuing? Warwick answers my question after these words from our sponsors.
Warwick Fairfax:
We do often talk about vulnerability for a purpose. It's not like, "Let me tell you every stupid thing I've ever done that has no relevance to what you're doing." But if you're with your team, let's say in some venture that you believe the world needs, it's going to help people. It's your life of significance. It probably will also be your team's life of significance too, certainly in some way. Then that's where if you feel like this wave, this tidal wave of passion coming upon you, then you've got to say, folks, you know I'm a passionate person. Right now I just feel this passion that's almost, I use this expression sometimes almost like lava breaking through the surface.
And I know at times in the past that's been dangerous, but I sure feel like it's happening now. It's vulnerability for a purpose. The first step to be able to moving forward, at least from a team's perspective, they might see that you have passion, but they're not. Most people aren't going to say, "Hey, Warwick. Hey Gary. You seem to be really off the charts passionate about this. I think we've could have a problem." Not something people tend to do. You've got to go first and say, "Hey, I actually have a problem here." You want to enter into a conversation you first got to say you've got a problem.
Gary Schneeberger:
Right. And that leads nicely as you always do when these episodes, Warwick. You always connect them like steps that we're walking on. But the fourth point in the blog, and this speaks to something else that we talked about in a lot at Beyond the Crucible fellow travelers, but your fourth point is ask for help. You're vulnerable, right? Next step, you got to ask for help. As you said, we have to go first. So unpack why ask for help is a critical part and maybe difficult for some people sometimes.
Warwick Fairfax:
Yeah. I mean, it's not going to be any secret to your team that you get off the charts passionate about certain things. Any leader that's, I don't know if they're a visionary leader, but a leader that's really wants their vision to become reality is going to have times in which they're really passionate. And so at this point you recognize the danger. You've admitted you have a problem, you're vulnerable, and now you've got to ask for help from your team members or those potentially affected by your passion. You can ask them, when I get like this, please tell me, or I feel like I'm being a bit too passionate. They can say, I can see that you seem really passionate about this issue and I feel like maybe I, maybe we have said something, or maybe this situation has touched a nerve because, it seemed like you were fine a moment ago or yesterday, or I just feel like it's a volcano that's come out of nowhere because it seems like your passion's at another level, so help me understand what's happening?
By just being vulnerable and asking for help, they might say, "Well, it seems like Warwick, you're getting very passionate." When I mentioned subject A, man, it's just like you said, it blew a gasket or something. I was like, "Huh, really? I didn't really think about that huh? So I blew a gasket When subject A came up? Then you can begin to think about what's going on here. But asking for help can help you identify what's going on or why you are feeling that way.
Gary Schneeberger:
Right? And it's important, isn't it? When you ask for help to ask it of people who you believe will tell you what you need to hear, not what you want to hear. You sort of indicated in your takeover experience, you had some good advisors who were telling you, who were offering you help and you weren't having any of that help. You had help that you wanted to pursue. I mean, I think it's fair to say that finding people who will speak truth to you rather than speak what you want to hear to you is really critical to this step.
Warwick Fairfax:
Absolutely. And really that gets into another very important subject is we talk about having a team of fellow travelers, which is a team who have complimentary gifts to you, but they absolutely a hundred percent sold out into the vision, they believe in it. But you've got to pick the right people that have integrity that will tell you not what you want to hear, but what you need to hear. That should be a huge requirement when you're selecting your team members. There's this phrase, being able to speak truth to power, being able to, speak truth to somebody that you work for, so to the best, a degree that you can. You've got a filter for that in the interviews with these people. And then just see over time, are they doing it? If they always say yes to every idea that you have and say, "My gosh, Warwick. That is genius. That is brilliant. Wow. That's amazing."
And it's all they ever say, rather than, "I'm not sure about this one." That is a bad sign. Maybe you should test it out and just come up with the most harebrained, stupid idea you can and say, "Hey folks, I'm thinking about this." And they go, "That's brilliant." If everybody says, "It's brilliant-"
Gary Schneeberger:
Bravo, bravo. Right, right.
Warwick Fairfax:
... at that point, maybe you need to fire the team and get somebody, a whole new team. Yeah, absolutely Gary, you've got to have people that are willing to speak truth to power and be honest with you.
Gary Schneeberger:
Yeah, we are now more than halfway through Warwick's blog, Why Your Passion Must Serve Your Purpose. We've talked about recognizing the danger. We've talked about knowledge is power. We've talked about being vulnerable and we've talked about ask for help. The fifth point Warwick is this, reflect on why you are so passionate at the moment. To use your words, why the lava is bubbling up toward the top of your head or wherever the lava is bubbling. Why is this step critical? Because you talk about reflection a lot. Why is reflecting at this point about this subject so critical?
Warwick Fairfax:
We often talk about the inner work preceding the outer work, the soul work for a leader or anybody that has a vision that they're off the task passionate about, they want to bring to reality that inner work is so important. And part of that inner work is when your passion goes in directions that are not helpful, that it does feel like lava is oozing out, that it feels like you're getting impatient or almost angry with your team or your family, depending on the context, you've been vulnerable, you've asked for help. Maybe your team has given you clues as to when your passion went to from zero to a hundred in a nanosecond, what triggered that? They will give you breadcrumbs of clues about what happened. At that point you've got some data and you can begin to reflect, so what's going on? Why did I seem to get over-the-top passionate about that subject at that time?
Reflect is the first inner work you can do in a sense that's so powerful is what happened there? Why did I just kind of lose it in one sense in terms of my passion and maybe snap at my team, what's going on? And sometimes it can relate to an issue with your team or it could relate to an issue decades earlier. It could be in childhood or something, somehow you were triggered with some emotion. Or maybe you've got so much of your identity wrapped up in your vision that if there's a roadblock or a delay, it feels like it's delaying you as a human being. Maybe it's pointing to some unhelpful aspects, which we've talked about a lot on this podcast. If your identity being so wrapped up in your vision that if there's a delay, you get wide, hot, passionate, bad things happen.
It's really a good opportunity. It's again, back to the race car analogy. When you see you've got all sorts of dials that the engine's about to blow up, there's an oil leak. Those dials are there for a reason. It gives you information that you can then go for a pit stop or maybe not push the engine into the red all the time. And at this point you've got some information, you've asked for help. We'll reflect on what is going on. Why are you so passionate? Is there something triggering that? Do some inner soul works, inner reflection to figure out what's going on? What triggered you to have this almost passionate emotional outburst?
Gary Schneeberger:
And this could be the hardest one of the seven points in the blog because in the same way that at 0.4 ask for help, you want to ask for help from people who are going to tell you, we said what you need to hear, not what you want to hear. And this 0.5, as you're asking yourself questions, as you indicated, you've got to ask yourself questions that you need to hear, not the ones you want to hear, right?
Warwick Fairfax:
Yeah. I mean, you've got to be able to face the music, face the internal music.
Gary Schneeberger:
Right.
Warwick Fairfax:
Just because you get over-the-charts passion at times, doesn't mean that you're a terrible person. It may mean that you care. Maybe too much. Passion isn't always fueled by some identity crisis or it's all about me. Passion could be fueled by altruistic motives to help people. So it's not always bad, but regardless, just that internal reflection is important, it's painful. So just go into it saying, okay, this doesn't mean I'm a bad person. Maybe it means I care too much, but since I care about the people I work with and having my vision become reality, I'm going to ask myself some tough questions." I'm going to try to understand is there something from my past that's triggering this? Again, it doesn't mean you're a bad person, it just means you're human, but you've got to do the inner work so that your team isn't hurt, and so frankly, that your vision becomes reality.
Gary Schneeberger:
For sure. The sixth points in your blog, Warwick, pretty simple one word, pray. Talk about that.
Warwick Fairfax:
Indeed, pray. This might seem like an interesting concept, but we took a lot on Beyond the Crucible that your beliefs, your values, they need to be anchored in something. For me, it's my faith in God. I believe it's helpful for people to have their direction, their soul anchored in some higher power, something beyond themselves. In fact, one of the ways we define faith is a belief in something beyond yourself. That might be religion, that might be a different paradigm depending on your perspective. But for me, as a person of faith, when I feel like my passion may be getting a bit out of control, I pray something like this, "Lord, I feel so passionate about this, but I don't want my passion getting in the way of the mission. And Lord, I certainly don't want to hurt people. That is not my heart. Lord, please calm my spirit." And I would say most of the time, not about all of the time, because sometimes my passion is pretty strong, but I'd say-
Gary Schneeberger:
Yeah. It's pretty hot Lava sometimes, right?
Warwick Fairfax:
Indeed. But I'd say, the vast majority of the time, maybe not instantly, but over time, I feel like the Lord does calm my spirit. Maybe it happens supernaturally, but for me it really helps because this doesn't mean I don't want to have passion, but I don't want to have that passion overwhelm me or hurt others or get in the way of my vision becoming a reality. So for me, prayer which is defined as a conversation with God, at least that's how I see it, and others, it's having sort of the ultimate person, if you will, entity that can really help you is just calming my spirit because then I can begin to think rationally. But I believe prayer is one of the most helpful ways to have your passion channeled, calmed. Not extinguished. I'm not asking for prayer for that, but channeled in appropriate way. Just Lord, please calm my spirit. I found that to be incredibly effective and helpful to me.
Gary Schneeberger:
Six is a great point for that because you've gone through all the steps, the soul work, you've gone through asking others, your team of fellow travelers perhaps to weigh in, you've been vulnerable, then you sort of seal it. The sealant can be that prayer, that meditation, that looking outside yourself to some higher truth. And then it gets to 0.7 right? After you've sealed all that up, then you take 0.7. And 0.7 is channel your passion appropriately. I'll just add this before I ask you the question or ask you to react. Channel your passion appropriately, given the context of what we've been talking about, could indeed mean with all the talk about Formula 1 racing, could indeed mean to take your foot off the gas.
That could be the solution that you're looking for here in 0.7. After you've done all these six points, inner work, outer work, upward work, in prayer, it all ends here. Channel your passions appropriately. Talk about that.
Warwick Fairfax:
Yeah, having recognized the danger, being vulnerable, asked for help, reflected on what's going on and prayed. Now, I think hopefully you're in a place where you've calmed down a bit. You can begin to think rationally. The brain is working again. It's not just over-the-top heart passion. The brain is now getting back in gear. Your education, your intelligence, your mental faculties. And you can begin to reflect on what strategies you'll use to channel your passion appropriately. You've recognized the problem, you've understood why, hopefully at this point, and you might begin to ask yourself, "Okay, so what's happening here? Maybe this is an issue that I'm triggered by from something in the past. Maybe I'm just so white-hot passionate about this issue that perhaps somebody else on the team may be better positioned to calmly advocate for this." With a donor, a customer, presentation to somebody, you can begin to think, "Okay, what's the appropriate strategy here?"
Maybe, you know what? I know there's going to be a delay and this is really bugging me so much, but we need to make sure that we iron out some problems with this new product or this new venture, this new nonprofit. We need to figure that out so that our vision can come to reality and so that we don't start hurting people or creating problems unnecessarily. So there could be a whole host of outcomes, but once you've calmed down and you know the areas where you're being triggered with your over-the-top or off-the-charts passion, you can begin to think rationally about what the next step is and begin to think to yourself, "Okay, how do I channel my passion appropriately? Know when to dial it down a bit."
You can be passionate but yet, it's possible to be at least somewhat outwardly calm and rational, even though you're really passionate about what's happening. You don't have to yell and scream all the time to prove you're passionate. People know you so once you've calmed down, it's so much easier to think clearly and rationally, "Am I the right person to do this?" Maybe I need to push pause on this particular aspect of the venture. Maybe this secondary product that I was thinking of rolling out, maybe something with this nonprofit that we wanted to do, maybe now's not the time. Maybe the vision itself a worthy vision. Maybe you need to push pause on it. Maybe it's not the right time in life. Maybe you've got young kids and it's like, "This is going to consume my life 24/7. I'm just going to have to wait a few years." Or, "I feel like I'm not in the right place to really implement this vision. I've got to do some inner work, maybe some healing from some crucible that I've been through."
It doesn't mean it's no forever, but there could be a whole host of reasons in which you feel like I need to push pause on the vision. Maybe I don't have the right team yet. There're some critical players I need. I haven't been able to find the people with the right skills who believe in the vision, but are also going to be willing to speak truth to power. There could be all sorts of reasons to push pause on your vision or have other people help you with it and channel it in a better direction. But all of those rational thoughts won't happen until you found a way to calm down and not be in into the lava danger zone mode.
Gary Schneeberger:
Right, and that does wrap up the point-by-point discussion of your blog, Why Your Passion Must Serve Your Purpose, which is available right now, folks, at beyondthecrucible.com. I wanted to end or begin to end, Warwick, on this truth. One of the great things about Beyond the Crucible, folks, is that nothing that Warwick writes about, talks about is something that he hasn't himself walked through, right?
This has all been learned, sometimes hard learned experientially, and you talked at the outset when we started this conversation, Warwick, about when you've let your, during the takeover of your family's media company, let your passion jump the boundaries, get a little out of control. But now, you've experienced since then some different ways of dealing with managing your passion. So how have you been able to channel your passion after the lessons you've learned and the experience with the takeover, specifically as you described earlier?
Warwick Fairfax:
I guess the first thing I'd say is I'm far more aware of when I'm getting passionate and that it can be dangerous. I still tend to be a very passionate person by nature. I don't know if everybody is. I certainly am and it's good and bad, but I can't really change my fundamental wiring. It just is what it is. And so, I've had a number of instances, even recently, where I can think of a nonprofit that I do a lot of work with. There was a particular issue. I was off-the-charts passionate. I had unbelievably strong convictions, and it was like lava volcano mode inside.
I mean, there's no question what was going on there, and I recognized that. And while I might've thought that my position on that issue was right, which I do, I knew that I had to find a way to calm down because it wasn't going to be helpful. Certainly, wouldn't get the mission accomplished. In fact, when I went into that meeting with this particular nonprofit on this issue, and these are people that know me very well, I said, "Look, I'm really passionate about this, so let me start even before I open my mouth, apologize. I'm going to do my best to be calm." It could be difficult, but I mean, they've known me very well for years.
And so, I did my level best to be calm. I wouldn't say I totally accomplished it, but at least I was vulnerable. I tried to be respectful and, "Look, I trust you, guys. You folks know what you're doing." Being vulnerable. That alone was a huge help. So I feel like I know myself much better than I did. Knowledge is indeed power. When I realize that I'm getting passionate, even though mostly, I'm calm on the inside, there's all these things I'm thinking and I'm just railing against something and I'm passionate about it. All this stuff is going on on the inside, then that's a big help because at that point, what I typically do, and if it's a personal issue, I'll talk to my wife Gail and say, "Gosh, I'm really passionate about this."
Sometimes I'll ask, "Well, what's going on here?" And she knows me very well and says, "Well, is it being triggered by A or B or C?" Just talking about it will help. Typically, then, I'll say, "Can we pray about this because I sure need it because I feel like it's controlling me? I don't want to hurt people and this is not helpful. So that will help." Sometimes I need to do it more than once, the prayer, because my passion could be hard to deal with at times. If it's in the context of what I do with Beyond the Crucible, I might talk to some other folks on the team saying, "Boy, I'm really passionate about this, but I don't want this to derail things. And so, we'll talk about it."
And so, at that point, we can begin to have a conversation saying, "Okay, what's the best way? Is this something we need to just not pursue or just be a little more patient about it? Maybe somebody else is the best one to talk about the issue. Maybe just drop it for now." But having been vulnerable and prayed, at that point, my spirit is a bit calmer, and I can begin to think rationally. One of the things I really try and do with this example with a nonprofit is like, "Lord, I believe this is the right course, but I'm going to leave the outcome to you and to the team who's going to make the decision," which in this case wasn't me.
And they're smart people. I have confidence in their judgment. I've presented what I thought was right. Yes, I'm passionate about it, but I'm not going to have my identity wrapped up in the outcome of this decision. And I think I pretty much didn't and haven't, but there was a lot of inner wrestling, a lot of inner soul work that precedes that. So I can't really change who I am, which by nature, I am a very not extremely passionate person. I mean, I have views about, I don't say everything, but a lot of things in life. I don't always talk about them because they're not always productive to talk about. But I really have tried over the years to channel that passion appropriately. And at times, if it comes out in unhelpful ways, I try to be ready to apologize and say, "Yeah, I was little over-the-top passionate about that one. I'm sorry." Well, if people know you, it's okay to be human. It's okay to blow it once in a while because that's going to happen. Blowing it is not failure, if you will, I suppose to mix metaphors. Failure is probably not doing anything about it and not being willing to apologize.
So I just try to be a lot better at knowing when I'm getting a bit too passionate, when it's a bit uncontrolled, if you will, realizing it, asking for help, praying about it, and letting go of the outcome. And okay, maybe this vision won't happen as quickly as I thought it would. Maybe the outcome I want to happen won't happen. I'm going to be okay with that. I'm not going to have my identity wrapped up in that decision or that outcome. It's a lot of inner soul work and a lot of asking for help and prayer. All those things have been hugely helpful to me. It doesn't mean I don't get passionate. I can't change who I am, but I can make sure that this isn't going to overwhelm me.
Gary Schneeberger:
And would you say that all those things taken together, they have allowed you to chart a course that doesn't take you to the highway, to the danger zone?
Warwick Fairfax:
Absolutely. It's led me to keep that racecar, which I like to think at times I'm driving a race car. At least, certainly, I like to think what we collectively do at Beyond the Crucible is like that. There'll be times in which you hit a hairpin bend, like it's 180-degree hairpin bend. You can't do 180 miles an hour on 180-degree turn. It's just, it'll crash and burn. Bad things would happen.
Gary Schneeberger:
Doesn't add up, yep.
Warwick Fairfax:
No. So you got to be willing to slow down at times. And the same is true at Beyond the Crucible or any vision, there are times in which you got to, as I say, you got to slow down because if you go too fast, bad things will happen. In fact, going too fast at times can make things take forever because you're going to make too many mistakes. You can't afford to be too quick. So yeah, I mean, it's definitely been helpful and it's helped me keep the race car such as it is on the rails. And maybe I'll hit the guard rails once in a while, but I like to think I'd go through the guard rails.
Gary Schneeberger:
Yes.
Warwick Fairfax:
Nudge it slightly at times, perhaps.
Gary Schneeberger:
Yeah, your life is not a Fast & Furious movie. That's good.
Warwick Fairfax:
Yes, indeed.
Gary Schneeberger:
So now that we've wrapped it up, you said a lot of things that are really helpful to folks who are watching and listening. What's one takeaway you like those who are watching and listening to come away from this episode with?
Warwick Fairfax:
Having off-the-charts passion is not wrong, but your passion must serve your purpose. Let me just add, this is a brilliant phrase, and I say it's brilliant, not because I'm egotistical, which hopefully I'm not. But in one of our pre-meetings when we were talking about ideas for the blog, Gary, that's a phrase that you mentioned. You said your passion must serve your purpose. That is profound wisdom. So when I say it's profound wisdom, I can say that because it wasn't me. So there you go, it was you.
Gary Schneeberger:
Thank you very much. Thank you very much. That's getting into the danger zone of my ego, but thank you.
Warwick Fairfax:
There you go. But your purpose, your vision, and your life of significance, they must be in control, not your passion. If your passion is in control, it will endanger your purpose, your vision, your life of significance. That is not what you want to have happen. You don't want to have your life of significance just go up in flames because you can't keep your passion under control. That is the opposite of what you do. Just meditate, pray about that, saying, "Lord," or however you look at it, "I care about this life of significance, this mission, this vision too much. I don't want my failings, my at times over-the-charts, over-the-top passion to get in the way of that. I really don't want to do this because people depend on me, on my team. People are going to be helped by this vision. I don't want to fail because I wasn't able to get my passion under control and channel it appropriately."
So think about how important it is for your vision to succeed and how people are counting on you, both in your team and the people you're going to help. You don't want to hurt other people, especially people on your team and off-the-charts, over-the-top passion that can do that. So that's not what you want to do. That's not what living a life of significance is. Living a life of significance is not about hurting people, it's about helping people. So you have to have your passion be under control. So I think we believe passion is important, and passion is a good thing, but that passion must be kept under control. Otherwise, you'll hurt people. You won't achieve your life of significance, and your vision won't become reality. So that inner work, that inner prayer to a higher power, it's so important seeking advice because you want your mission to succeed, and you don't want your passion to just go off the rails and torpedo any chance that it has of happening.
So if you're a little bit leery about doing the inner work, just think about, do you want to hurt people? Do you want your vision to not succeed? Do you want to not have a life of significance? Well, if you want all those things to happen, a life of significance and help people, then get your passion under control, put up the guardrails, seek help, pray to a higher power, just keep your passion under control.
Gary Schneeberger:
Great insight. That lands the plane. In this particular case, given what we've been talking about and some of the references we've made, it lands it on the aircraft carrier, right?
Warwick Fairfax:
Indeed.
Gary Schneeberger:
But before we go, folks, as we always do when we do episodes on a blog that Warwick's written, and this one is available at beyondthecrucible.com, is we ask reflection questions, questions for you to ponder in light of all this discussion that we've had, and I would exhort you before I read these to be vulnerable and honest with yourself as you reflect on these questions.
The first one is, is your passion serving your purpose? Ask yourself that question. Is your passion serving your purpose? Number two, if it's not, reflect on what's going on and share with others that you are having difficulty channeling your passion appropriately. Being vulnerable for a purpose right there. Not just vulnerable for a purpose in a conversation, but for your purpose. For a purpose and for your purpose, be vulnerable. And then the third one, pray or meditate on what is going on and ask for your spirit to be calmed so that your passion can indeed serve your purpose.
That, folks, is going to wrap us up here on this episode of Beyond the Crucible. As always, until we're together next time, remember that we know crucible experiences are difficult. We've had them. We've talked about those things. We've talked to a whole bunch of people, more than 120 guests who've gone through crucibles. We know they're hard, but we also know they're not the end of your story. They can be the beginning of a new story if you apply the lessons you learn from them and chart a course to a new destination and that destination, if you follow your vision and your passion properly channeled can be the best destination you can reach because it is a life of significance.
Welcome to a journey of transformation with the Beyond the Crucible assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the helper or the individualist. Instead, you'll uncover your unique position in the journey of resilience.
This assessment reveals where you stand today, the direction you should aim for, and crucially, the steps to get there. It's more than an assessment. It's a roadmap to a life of significance. Ready? Visit beyondthecrucible.com. Take the free assessment and start charting your course to a life of significance today.
To bring your vision to reality you have to have passion. At Beyond The Crucible, we say that to bounce back from your worst day, your crucible, to get beyond it and live a life of significance, a life on purpose dedicated to serving others, you have to be off-the-charts passionate about your vision. That is true. Passion is important.
But as you are on the journey to make your life-affirming vision a reality, there will inevitably be setbacks. Passion helps us have perseverance to get beyond those setbacks. There are people we want to help. Our passion is like rocket fuel helping to propel our vision forward.
Unfortunately, it is often the case that that which is good can also have a downside. Left unchecked, we can be so passionate about our vision that we can sometimes unintentionally hurt other people. We are so focused on the task of bringing our vision to reality to help others we can actually hurt the people on our team. We can become short with them, become irritable and impatient. Our team members may offer suggestions to make our vision better or have it happen in a better way, and we just don’t want to listen. If those suggestions might cause delays in the rollout of the vision, even if those delays may indeed make sense and may be prudent, we are too impatient to listen. We are fueled by our passion to move forward, but we can leave a trail of destruction in our wake.
Too much passion can indeed be dangerous. I know this from personal experience. Beneath my often calm and reserved exterior, I am at heart a passionate person. I have strong convictions about many things. I just don’t happen to talk about them all the time. But they are there nonetheless.
My cautionary tale of too much passion was my $2.25B takeover in 1987. I had graduated from Oxford University, spent time on Wall Street and received my MBA from Harvard Business School. My father had died earlier that year, and I felt the company had strayed from the vision of my great great grandfather John Fairfax, who had founded my family’s 150-year-old media business in Australia. I also believed that the company was not being well managed. Fifteen years earlier in 1976, other family members had removed my father as chairman of the company. All this produced a huge amount of passion within me. I felt my father had been wrongfully removed, the company had strayed from the vision of the founder and was not being well managed. As I was coming back from Harvard Business School, I felt something had to be done and done now.
And so in late August 1987, just a few months after graduating, I launched my takeover. Things went wrong from the beginning. Other family members sold out, not wanting to be trapped in a privatized company run by the 26-year-old that I then was. Within the three years the debt was so high that when Australia ran into a recession in 1990, the company had to file for bankruptcy. My actions led to friction within the family and instability within the thousands of employees of the company.
What had gone wrong? How could an Oxford graduate with a Harvard MBA have launched such an unwise takeover? In short, too much passion. It led to hiring the wrong advisers, who told me what I wanted to hear, and ignoring the good advisers. My passion clouded my judgement and caused me to make rash and ill-advised decisions. It was a powerful and very painful lesson. From then on, I have sought to keep my passion in check, or perhaps better put, make sure my passion is channeled correctly and wisely. My passion needs some guardrails.
So how do we have our passion fuel our vision, but not cause destruction?
1. Recognize the danger. Passion is not bad, but it can cause destruction and hurt people. It comes with a warning label, “Handle with care.”
2. Knowledge is power. We use this phrase on Beyond The Crucible often. When we realize that passion can be dangerous, we can begin to understand that we have to be careful as we seek to bring our vison to reality. We can begin to understand how our passion manifests itself and when it does so in an unhealthy way.
3. Be vulnerable. One key step of wisdom is to admit to our team and those that could be affected by our passion, that we sometimes can have a problem. We believe in the vision so much that sometimes we can go over the top and unintentionally cause some damage that could also hurt people and relationships.
4. Ask for help. Having recognized the danger and admitted that you have a problem, ask your team members or those potentially affected by our passion for help. If they see you going over the top with passion, your team members can really help. They can say something like, “I can see you are very passionate about this. Is there something that has come up that has touched a nerve, because I feel your passion is at another level at the moment?”
5. Reflect on why you are so passionate at the moment. Try to calmly understand what is going on within you as this sea of passion is rising up.
6. Pray. I am a person of faith, so when I feel that my passion may be getting a bit out of control I pray. It is something like this, “Lord I feel so passionate about this. But I don’t want my passion getting in the way of this mission. I certainly don’t want to hurt people. Please calm my spirit.” That does not mean I don’t want to have passion, I just want it not to overwhelm me or others.
7. Channel your passion appropriately. Having recognized the danger, been vulnerable, asked for help, reflected on what is going on and prayed, there is another step. Having calmed down a bit, reflect on what strategies you will use to channel your passion appropriately. You may be at the point where you can begin to think rationally. You may also feel someone else on your team may be better positioned to calmly and forcefully advocate for your mission.
In the years since my failed $2.25B takeover, I have tried to channel my passion appropriately. It doesn’t mean that I never have some passion go over the top, like lava coming to the surface, but I feel that my passion serves me better now. When I feel almost too passionate, I now for the most part realize it. I am vulnerable. It could be with my wife, my team or with a number of people in ministries I am involved with. Sometimes I even apologize for having too much passion. That leads to discussions about who is the best person to talk about the issue, which may not be me. I pray as I have mentioned for the Lord to calm my spirit so that my passion does not get in the way of what I or the organizations I am involved with are trying to achieve. With my spirit calmed, I can then begin to think rationally and chart a course to continue bringing my vision to reality. Sometimes what I think is an urgent issue, is not so urgent. Sometimes when I think something must be said, it really does not need to be said.
I still have a lot of passion, but my passion is serving me better. It is fueling the vision I have and is helping it to become reality. But my passion is now serving me, rather than me being beholden to or controlled by my passion. In short, your passion needs to serve your purpose. If it is not, you need to get your passion under control until it does.
Reflection
Is your passion serving your purpose?
If it is not, reflect on what is going on and share with others that you are having difficulty channeling your passion appropriately.
Pray or mediate on what is going on, and ask for your spirit to be calmed so that your passion can indeed serve your purpose.
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
Relationships, including with those we call fellow travelers, are critical, we learn in this week’s episode, to crafting the resilience we need to move beyond our crucibles.
Our guest this week, Dr. Marie-Helene Pelletier, is a pioneer in the field of strategic resilience. Her studies and experience have taught her that thriving through setback and failure is not a trait we manifest innately, but a skill we must build. How do we do it?
As you’ll discover in her conversation with Warwick, Dr. Pelletier says the change professionals and leaders need to make is to approach their resilience the same way they approach a successful business using a strategic plan. That’s what creates helpful, sustainable, and reliable long-term resilience.
The key components to that plan, she says, include relationships, knowing what energizes you and what drains you, and leaning into your values as you consider your next action step on your journey back from trials and challenges.
To learn more about Dr. Pelletier, visit www.drmarie-helene.com
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com
Enjoy the show? Leave a review on your favorite podcast app and be sure to tell your friends and family about us.
Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond the Crucible.
Marie-Helene Pelletier:
Let's say right now you are very surrounded. You've got your own executive coach, you've got your own peer network. You talk to Gary on a regular basis, this is there. So if you're creating a strategic plan to get your resilience to the next level, it doesn't need to be there. It's already part of your life. It's in, you're good. You're going to focus on other things. But if it's not there, it will probably become a pillar to say, oh my God, I've been focusing on other projects and I've let go of investing in relationships even though each of our plans will be different based on our values and all this. The reality is we do have research that indicates the kinds of things that will, we know from research, increase our resilience. Relationships is one of them.
Gary Schneeberger:
Relationships, including with those we call fellow travelers are critical, we learn in this week's episode, to crafting the resilience we need to move beyond our crucibles. Hi, I am Gary Schneeberger, co-host of the show. Our guest this week, Dr. Marie-Helene Pelletier is a pioneer in the field of strategic resilience. Her studies and experience have taught her that thriving through setback and failure is not a trait we manifest innately, but a skill we must build. How do we do it? As you'll discover in her conversation with Warwick, Dr. Pelletier says the change professionals and leaders need to make is to approach their resilience the same way they approach a successful business using a strategic plan. That's what creates helpful, sustainable, and reliable long-term resilience. The key components to that plan, she says, include relationships, knowing what energizes you and what drains you, and leaning into your values as you consider your next action step on your journey back from trial.
Warwick Fairfax:
Thank you Marie-Helene for being here. Just so looking forward to the discussion. Really enjoyed reading your book and so many interesting things in there about having a resilient strategy. Never thought about that before. We will be diving into that, but I know you live in Vancouver in the British Columbia area, but I think from Quebec or I guess as English speakers, but I guess it should be Quebec, so I'll try. But tell us what life was like for you growing up, and obviously you became a psychologist and then got your MBA. Were there clues in your background growing up that you could look back and say, well, it's not a surprise that Marie-Helene would go into psychology as a vacation?
Marie-Helene Pelletier:
Well, and it's an absolute pleasure to be here with both of you. It is a good question. I was looking actually not that long ago to my high school graduation book and what was in there, and one of the things at the time, there's a few pieces that I think we're not saying clearly, this is what I would do, and plus some of that I discovered as I went, really, I had not decided I would do business after psychology. I did psychology, and then I can explain how I got there, but that's where I went. But in terms of earlier years, I was very much interested in anything scientific.
So science in general, which there's tons of, that's what psychology is based on. So there's a lot of that there. Most of what I do right now is public speaking, giving keynotes and that kind of thing. At the time, I spent two and a half years, almost three years in a group that were singing and dancing, so doing lots of shows internationally, the whole thing. I was on a stage basically, so when you become a speaker and at some point people tell you, oh, you're going to get to those audiences where you don't see the audience because the lights are so big and all that. I already knew that. So there was some pieces like this, but the rest, as I said, just came with the, it's where the road took me.
Warwick Fairfax:
So what kind of musical shows did you do?
Marie-Helene Pelletier:
It was, I know. It was a group of, so the group itself was fairly large, about 50 people on stage. We were usually about 30, and it was a group that would sing on mostly songs that were very popular in that moment and do just choreographed dancing with that, which since then, there's been many other groups, way more professional, high level than we were at the time, but because of the time, it actually worked really well. We did the Paris Olympia in there.
Warwick Fairfax:
Wow.
Marie-Helene Pelletier:
Yeah, I know.
Warwick Fairfax:
That's amazing.
Marie-Helene Pelletier:
Who knew?
Warwick Fairfax:
But I'm sure that probably helped later, the whole stage fright thing, which I know you talk about in the book, so that's fascinating. So you made a decision to become a psychologist. There's a lot of areas of science, why psychology? What about psychology just pulled you in and you thought, gosh, this is me. I love psychology.
Marie-Helene Pelletier:
Yeah, I loved, I was amazed and at the time, again, for me, we're talking what, over 25 years ago, so now psychology is very popular. It's a degree that many people consider even as a first thing to do. They do it out of interest, all this. At the time, no, no, no. Everyone who was doing a bachelor degree in psychology was clearly on track to become a psychologist, this is what we were doing. You'd often have to explain almost what we did. Mental health was not a topic that was easily discussed, definitely not in the workplace. So for me, it realizing the amount of research that was available, the amount of change that most of us could experience in such a positive, significant way if we knew about this information, and so that to me was enough to say, okay, yes, need to do this.
Warwick Fairfax:
Interesting. So it almost seems like you went in to understand psychology because it could empower people.
Marie-Helene Pelletier:
Yes.
Warwick Fairfax:
Some people go into it thinking, I want to help and fix people or cure people that might feel broken, and obviously what does that mean? I guess obviously there's scientific terms, but for you it felt like, I want to empower people. People now talk about positive psychology. That probably wasn't a thing 20 years ago, but it's more popular now.
Marie-Helene Pelletier:
That's right. It was just emerging. But even when there is a thing that is challenging that we would like to in some ways fix or change, one of my areas of specialization has been anxiety in different ways because at the time it was clinical psychology and that's what was there. But even then, if you're dealing with, say, panic attacks on a daily or on a weekly basis, learning the tools and being able to apply them is a major life shift and it is empowering even in that context. So yes, it was very much my approach to it for different situations.
Warwick Fairfax:
I think you've written a bit about how you got from psychology to business and decided to get an MBA, which I think if you mentioned there aren't that many folks who have a psychology background and a business background. They seem to be different, but you-
Marie-Helene Pelletier:
Plus, We're done with schooling at some point.
Warwick Fairfax:
Exactly. So what led you to the business side to MBA?
Marie-Helene Pelletier:
I was probably already a bit different from a larger majority of my colleagues here, and then I realized I was also a bit different from my business colleagues, so I'm an in of one no matter where I go. But what happened though is I decided to do my doctoral research about 20 years ago in the area of the time that was called telehealth. So could we, using video conferencing, provide therapy at a distance? Hello, we all do it now, blah, blah, blah. But at the time, we could not even use the internet to do it. It was not fast enough. I had to use six telephone lines to transmit both video and audio data to test whether this was even an option. So it required me doing a lot of relationship building. I had to have supervisors from Hawaii because, and there was an Army medical center dispatched there that would use telehealth a lot with US Army on ships.
I had to find people like this to contribute to my overall research. I also had to get a lot of people to either fund the research, find people to even work in a volunteer way with me. And so it ended up being a lot of management of money, of networking, of organizing of all this, and then I finished and I went to my PhD supervisor. I said, I'm going to need a recommendation letter. She said, fantastic postdoc. And I said, no, we're doing an MBA. That's how I realized that's at that moment, I knew this is what I was interested in doing next. So that's how it happened.
Warwick Fairfax:
It seems like you always wanted to empower people. And then so the whole management organizational challenges with telehealth, did it feel like I want to use my psychological training in the business world to empower people, empower systems, individuals, high performers? Do you feel like your vision sort of found you, if you will?
Marie-Helene Pelletier:
Oh, yes, very much so. It was a combination of taking risks, trying different things, seeing what's connecting with my values, what's important for me, and then seeing what's there and taking opportunities. And yes, at times knowing that it may or may not work, but we're trying this.
Warwick Fairfax:
When did you decide that your life's work would revolve around residents?
Marie-Helene Pelletier:
It happens because as I started doing more roles in leadership, senior leadership roles, that kind of thing, in the various organizations I was in, inevitably there would be at times people who would say, okay, we need to talk to one of your executive coaches or psychologist, and we want one of your most senior people kind of thing. So that ended up being with me. Then I ended up working a lot with professionals and leaders who were fabulous at so many things they do, and at some point needing something to give them an edge.
And I realized, oh, that is that proactive resilience. And many times, especially in the recent years, they were of course very aware of all the things we should do to increase our resilience they did not have time to make any of this happen. And then I realized it is in part because they're not being strategic about it, and it's through giving examples, helping them see it that way, seeing how it clicked and completely made sense to them that I thought, okay, and then, well, the other thing that happened is a number of them would at some point say, this is so helpful.
I'm so glad I have this now. I wish I had it sooner. And then I heard this a few times and eventually I clicked. I said, if I write it, someone's going to get it sooner. That will be one good thing. And yeah, that's what led to the book.
Warwick Fairfax:
Oh, that's interesting. So there's a story which we'll get to in a second of you with your husband, Nick in the Canadian Rockies, but before we get there, it seems like it's sort of a backdrop to that. One of the things you write about, there's a lot of high-performing leaders that tend to feel like I got here because I can get through anything. I'm like, Superman, Superwoman, I can get, I'm bulletproof. It's just like, give me a challenge and I laugh at the challenge and here we go, never met a challenge I can't overcome.
Then eventually you do find a challenge that's like, it's not a speed bump. It's like Mount Everest, and even high performing leaders when they hit Mount Everest, it's like, huh. I've never experienced this challenge in my life. I've got challenges at home, challenges at work. It seems like there is a trap for almost high performing leaders to a degree of setup to fail, because they've been so successful. It's like, resilience? That's for the other guy, that's for lesser mortals than me being this heroic successful figure. Did you sort of find that you had almost people with delusions of, I don't need resilience because I'm superhuman kind of thing?
Marie-Helene Pelletier:
Yes, yes. And that's interesting because even these leaders, and in many of these that includes me, we will actually tell others. That includes me. That could happen to me as well. You say the things because logically, of course, yeah, no, but deep down you're thinking not really. And now, it's in part what happens is, it's not just your fault. Yes, The reality is you've gone through a number of challenges and not everyone has, and you did and it worked, and so okay, there's a logic there. And then the other piece that happens too is people around you start telling you, you are the rock. You can do this, you can do anything. You're the rock of the family, the rock of the team.
You're like, yes, like I said earlier, we can throw anything at you, and it's obviously said in a very positive, highly valued way. So you take it and then there may be a little voice in the back of your head that says, well, careful, actually, you're human like everybody else, but no, no, no, you don't listen to this. You just carry on. And so it does become a trap. The solution to that trap, it's not complicated. It doesn't take any of your strengths or your abilities or none of this, but being realistic about it and being realistic about the fact that yes, we do need to nourish it is what changes everything.
Warwick Fairfax:
Absolutely. And we'll get into this in a moment, just being proactive before the hurricane hits, so to speak. When the hurricane hits, it's not the time to say, let's plan on what to do. It's a bit late at that point. So talk about, it's almost like a parable, if you will, a real life parable of when you're on this eight day trek in the Canadian Rockies with your husband, and just talk about, there's a radical difference between day one and day eight that, again, is really, you weren't trying to exemplify your life's work. You weren't trying to be your life's work. Obviously that wasn't the goal, and you probably already had written some of these thoughts. I don't know if the book was published back then, but it's not like you had no thoughts about resilience or no understanding, I'm guessing, by the time you went on this trek. Just talk about that trip and why that is really a parallel in some sense of your work.
Marie-Helene Pelletier:
Yeah, well, so the short version of the stories, just so everyone can understand a bit of what we're talking about here, what had happened is, yes, Nick and I did a fair bit of mountaineering, various trekking in different countries and all this, and yes, on that year we had decided to go do that eight-day traverse in the Canadian Rockies, which involved crossing a river on the first day. And we did in a very successful way with lots of planning, plan A, plan B, strategizing together, and of course we were quite fresh. It was day one. Turns out, midway through that traverse, we, for all kinds of reason, could not continue made the decision to come back. We had almost no choice, really. So we came back, which meant we recrossed this river, but the river was much bigger than the first time because it was late June of a year that had received a lot of snow, so it was actually much more tumultuous, and yeah, I almost drowned in that second situation.
And then the learning after, well after, it was, okay, wait, this really functions the same way for us in our work life as it relates to resilience on the equivalent of day one, where we're at our best, fresh, high energy, we're planful, we're strong, it all works out. Bring on the challenges. And then we get to a different context, like the equivalent of day eight there where we're like, yes, very drained from eight additional days of walking. The challenge looks the same, but it's not. It's much bigger, but we treat it the same way, blah, blah, blah. Well, then it puts our resilience in the story, our life really, but our resilience at risk, and what could change that is being more realistic about the context we're in, being differently planful and protecting our resilience.
Gary Schneeberger:
We talk a lot on the show about resilience. That's one of the words we say most often, and I think it's important for listeners and viewers to hear what you're saying. You were a bit of an expert in this subject and you went on this mountaineering trip with your husband and you fell short of some of the resilience goals that you maybe thought were innate. And I think one of the things that this episode is going to do a real lot of help for people is to explore how resilience isn't just something you're born with.
It's not innate. It's not, to Warwick's point earlier, it's not a superpower that, hey, I think we think we can manifest it at all times, and the perspective you bring is so important because you have to work at that in the same way you can't manifest big muscles all the time. You got to go to the gym. It's the same sort of thing. So I just want to make sure folks understand that and hear that, that what we're going to explore now is how you build that resilience plan and that resilience muscle to move forward.
Warwick Fairfax:
Yeah, excellent point, Gary, and I love what you say, Marie-Helene, in their book that resilience is not a given. You need a strategy and it's not a one and done, it's sort of diet and exercise. Well, I went to the gym six months ago and I ate right and didn't eat any junk food and I'm good. I just do that once a year and I'm fine. No, if you don't do it regularly, there'll be a decline in your ability to perform at your optimal level. And I have a feeling that resilience is the same way. You've got to be doing things constantly to be at your maximum resilience performance level, which is counterintuitive for many people. It's like, hey, once I've gotten through five or 10 different crises, well, I have the tool. I mean, I know what I need to do, and there's some truth in that, but in life, you can get a little flabby and overconfident, and just because you accomplished some feat that required resilience doesn't mean you don't have to keep in shape, if that makes sense.
Marie-Helene Pelletier:
It does. And there is, I think, a couple of pieces to add to these analogies. So yes, in order to build a muscle, you want to, for example, go to the gym, and there will be times where there isn't a gym or you cannot go to the gym or you are in three airports over the course of 20 hours, there's not going to be a gym. Some airports do have them, yay, but most of the time, not really. So what do we do in these circumstances? Sometimes the context changes and there will be different ways to maintain your training. Maybe you're going to walk gate to gate more often even if you don't need to. So taking your context into account is important in terms of taking actions today. The other piece too is, to your other comment work, is that sometimes we'll use old data to decide where we're at now. Sometimes we'll say, oh yeah, I've gone through these, whatever, 10, 25, whatever, different things, and therefore I'm good.
Well, okay, you went through these things and they happened in a certain context. The context today is not the same. So if you are deciding that you're fine because you did these things, you were fine when you did these things, relatively, and it's old data if you try to apply this now. Different times. If we're wanting to increase our resilience even further, our ability to go through all these challenges, then we want to take into account our context. We can't just say, oh yeah, let's do all the things. That's where people get stuck. They can't. They don't.
Warwick Fairfax:
Yeah. One of the fascinating things about your model is this whole supply and demand, which obviously economists are very familiar with that, but in resilience you talk about areas that give you energy and health and then other areas that drain, and you talk about a ratio of supply to demand. So talk about that, because that seems, it makes sense, but somewhat revolutionary to talk about supply and demand in resilience.
Gary Schneeberger:
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Marie-Helene Pelletier:
It's just terms that, and I use the terms differently than into the ways an economist would use them here, like you said, I mean your sources of energy, what brings it up, and the places where it comes down. In itself, fairly simple. Everyone's nodding, yes, okay, here are the problems. What happens is we overestimate our sources of supply. Seriously. Every single time I ask someone, what brings you energy and what do you do that brings you energy? They will start listing, oh yeah, going for walks, sometimes on my own or with my partner, and they list all kinds of things. Then I say, great. In the past two weeks, how many times? Well, the past three months have been extremely busy, so not now, but in general. So we overestimate all of these. Then when we're looking at the demands, I say, okay, what kinds of demands are you facing?
And then they usually one to three things at work that they don't like, big demands, and that's it. And it's only when I stay longer and I say, okay, what else is going on at work and at home? Demands that, yeah, the ones you would prefer not to have, but also those that you are happy to have. It's just that they're demanding energy, a renovation at home, a new role at work, a new team member at work that you need to support a bit more. You want these things, but they still represent demands.
Point is, we underestimate these. So between overestimating the supply and underestimating the demands, again, we've got no reason to invest in our resilience because we're great. But when we become realistic about this, and that's one of the worksheets, we'll have them in the show notes if your audience is interested, but there are worksheets that are free there. You can do them with the book or without the book that just allow you to make that reflection. And many times I've heard people do that particular one that you picked as a game changer for them, because if you pair this, then with your values, for example and other aspects, then your next actions start to emerge.
Warwick Fairfax:
Yeah, it's funny, as I was reading your book, I'm somebody that's, I think very carefully before saying yes, I'm a reflective person. I don't make decisions quickly, which has its pluses and minuses. So I tend, and I'm from Australia. In Australia, it's not like North America. We actually do, no offense, value vacations and downtime. It's a cultural value.
Marie-Helene Pelletier:
Yay for that.
Warwick Fairfax:
So nobody's going to say, I'm going to take off three or four weeks and go backpacking and Southeast Asia or see the mountains in Europe. Everybody would say, great, good for you. Here, it's like, what's your problem? Going to get off the fast track? But anyway, even for me, when we go to a non-denominational church here, and there were a couple of board committees and it's like, well, I can do those. And again, I think because I'm not leading them, but it gave me pause saying, am I doing something that's somewhat unusual for me and saying yes to things I shouldn't have said yes to just because I really want to do them? And we don't need to get into the analysis here, but reading your book made me think, even if there's somebody like me that tends to be very cautious about saying yes, even for me, it's possible, if you get what I'm saying, I don't tend to jump in and say yes to thousands of things. That's not my nature.
Marie-Helene Pelletier:
Yes. Well, but it's a great point what you're saying because sometimes people think that because we're, however we define it, say, more reflective, slower at making decisions, or we're more introverted, whatever the reasons are that we're not impulsively saying yes as if that automatically protected us. No, no, no, no. Sometimes in here, in that reflection comes all kinds of beliefs that will make you say yes, this is what everyone expects of me. This is the right thing to do. Or feeling any kind of guilt in case you say no, so therefore you say yes. I mean, this could all be happening here. We're not less at risk over here. So it's a great observation because I'm sure some of our listeners today may otherwise may have thought that too.
Gary Schneeberger:
One of the things that leaps to mind work was just saying that there's some things that he likes to do, but does he have, is it possible for something to be both something that gives you satisfaction but also drains on you? I mean, can you have something that is both of these opposites in some ways that you talk about as part of the resilience model? Can something be two things at once, good and bad like that?
Marie-Helene Pelletier:
Yes. The example most of my audiences will naturally come up with is usually golf. They'll say, what do I do with this? Which column does my golfing go in? So yes, that's an example. It's a good one. And there are others, of course, yes, that will happen as well. And that's okay because when we're doing this kind of reflection, different from, say, the analysts on Wall Street, for example, where there is only one place for that number and here is the column for it. In this reflection, it's a bit more fluid. So we need to tolerate that fact that, yeah, well look at this. It goes in both columns, it's fine. And then you just continue your reflection still because we're the human side of things where, yes, at times it will be like this, but I love that you brought it up because otherwise sometimes people can get stuck with it and not feel that there's doing something wrong. No, you're not. Just carry on, keep going. We need this reflection to continue so you can get to your strategic resilience plan.
Warwick Fairfax:
I wonder, just faced with Gary's example, if you've got something that's both exciting but maybe draining, maybe you ask yourself, is this net demand or net supply, what's the net effect? It doesn't mean that you say no, but at least if it's on balance, I really like this, I feel very motivated, but it's going to be huge amount of work. And so okay, it doesn't mean you say no, but you pay attention to the consequences. Does that make sense? Is it a net demand or supply this exciting new thing that you really want to do?
Marie-Helene Pelletier:
Yes. And that's in part why in the various worksheets, then you also get to the one that looks at your context because there will be times when it's a overall net positive, and there may be other times in your life where these days it's more a net negative. So it depends on the context. And I love what you were commenting on as well, that a lot of what we're doing with this, which is actually again, very aligned with when we're being strategic in a business context. It's not like being strategic and using the tools we use to help our thinking. It's not like we haven't thought of any of these things before.
They were part of the overall, yeah, yeah, they were on our radar. But what it does is it helps us avoid blind spots. It collects the information in a way that we can actually tolerate it together and then get us a decision. It increases how deliberate we are about where we're going. That's in part being strategic. That's the idea. So same here, but that's a bit of where you were going, I think, with your observation that, well, you may still decide to do that volunteer board or that committee over here that you're not chairing, but you're part of... But instead of just doing it because it looks fine, you've paused now and said, ah, yeah, okay. How long is the term for this thing? You just thought about it a bit longer, maybe you're still going to say yes. You've just said yes now with more visibility on your overall situation.
Warwick Fairfax:
Since I'm just one person, if travel comes up or something happens and I want to say, get off the ramp, that's okay. The world won't end. It's a volunteer committee. One of the other things I love and hear is you talk about assumptions and the role, and you have a very funny example where I think you were at an airport and it said, when daddy travels, it's like, hey, I travel, what about mommy travels? And you end coming back, and it turns out it was there, but they were sold out. It was on the other side of the bookshelf. So just talk about, it's a funny story, but talk about the role of assumptions and why that's important in your model.
Marie-Helene Pelletier:
It's important in so many ways. It's important in the healthy work culture, in psychological health and safety, in good couple relationships. I mean, watching our assumptions in general is probably a good direction to consider. And so bringing this up here in this context that, again, it's in the context of realizing which, perhaps assumptions you're making, and stepping back to reflect on, okay, what is actually realistically going on? Maybe asking questions, maybe learning more information, but not just judging too fast without checking the actual situation.
And so for some individuals, it leads to their strategic resilience plan involving a pillar that is about better estimating time. A lot of the time, people, for example, will underestimate how long it takes take to do anything, which makes them a few minutes late to everywhere they go, and they're stressed out all the way there most of the time. And so sometimes they realize, okay, wait a second, I value family, yet because of my tendency to think I can do seven things in the three minutes between now and the moment we're leaving, that means I'm going to try to get them done and maybe one more just in case. And then you're stressed out driving there or you're late, which does not align with the rest of your value. So sometimes checking these assumptions that you're operating with, making them more realistic can be the next step you need to take.
Warwick Fairfax:
It's so true. And then there might be other people that maybe they're just being in one job their whole lives and they're so cautious that they underrate their own abilities and fear is a great motivator, unfortunately, and tends to immobilize you. It's like, well, I can't do that. So you've got people at either spectrum or as you say, depending on the context, you can be both ends of the spectrum depending on what's happening in your life. And so both aren't helpful is to be overly optimistic, overly pessimistic. You ought to be realistic somewhere in the middle. Now, you talked about this before, there are values and pillars that looks like they're a bit different, but talk about why values is important in the context of your strategic resilience plan, because it seems like it's pretty fundamental.
Marie-Helene Pelletier:
Fundamental, yes. And again, similarly to how our values in a business context will be fundamental. The business can potentially do many things, but they will choose to do only certain things, and that's in part connected with their values and their vision, their mission, all of that. And so similarly here, your plan right now is going to be different from your plan in six months from now and different from mine today and six months from now as well. And that's in part our context. It's also in part our values. So just like in any strategy, there's an important aspect of choosing what not to do. So same thing here. As much as we would like to do everything, not possible, so where do we put priorities? We're going to choose some elements, some parts of this situation over others, and connecting that with our values is what's going to make the plan align with who you are. We also have research showing that these choices will also lead to more happiness and better mental health of course, but that's how you make your plan customized specific to you.
Warwick Fairfax:
I mean, it makes so much sense rather than doing what you think you should do or what success looks like in a business sense, what does success in more of a eternal, lifelong, spiritual, whatever your sets of values are more than just success by one definition. I think in my own life, my kids are all adults now, but there was a time when they were younger and it was a high value of mine to be around and go to their sports games. And I have two boys and a girl, and my boys got more of my wife's jeans, it's more athletic. But I always jokingly say to my people, choose your jeans carefully, but what are you going to do? But anyway, so my boys say, dad, you are always there at our game. So we at birthdays just go around the table and say, what do you most admire about that person?
It's just something we've always done. So when it's my birthday or Father's Day, they say that a fair amount, which is obviously very gratifying, but they're out of the nest now. So context has changed. And so missing their sports game is not the current context. So if I wanted to, I could travel more or do other things. So for me, family was a very important value to me, and being around my kids' activity was very important. That's obviously my choice, but it came from my value set. And so that limited some choices, I suppose. But I was okay with that. I wasn't willing to be some management consultant, which I probably have the skills to do if I'd wanted to and be traveling every week of the year. That's not a judgment, it's just, as the example makes sense, I just wanted my life to be in line with my values.
Marie-Helene Pelletier:
That's it. That is the idea. Yes. And what's beautiful also with this is that we're seeing emerging research on, because we've heard of course the research about that importance of meaning and purpose and belonging and all this, and a concept that's emerging a bit more also is mattering. And mattering is also alignment with our own values. When we are a parent of a younger child, mattering involves in part just saying, I value you no matter what you do, kind of thing. And that even that presence at those games sends that message, right? Whether you win, you lose, I'm showing up, I'm there, you're important. That's it. So you matter in effect. But as we get older, sometimes we need to feed that sense ourselves. And part of how we feed that sense of mattering is having clarity on our values and bringing these values in our life. So in this particular context of creating a strategic resilience plan, then yes, if we align this with our values, it all connects in beautiful ways.
Warwick Fairfax:
And it's so fascinating what you're saying, Marie-Helene, is if you're working for a company whose values are out of line with yours, forget whether they're good or bad. Let's assume it depends on your perspective, whether they're good or bad, but it's out of alignment with you. It will obviously be very draining on you because every day you feel like you're having to make decisions that's completely out of line with who you are as a person. So if you are thinking about how can I be more resilient? Well, maybe be in a context where it's more in line with your values. I mean, you should want to do that anyway over and above resilience. But I feel like young people more and more want to be in context that line up with their values and they're not willing to stay somewhere that they don't enjoy. They're just, well, sorry, I'm leaving, because 30, 50 years ago it's like you were there for a life. It's different now. So you find that's a different context that we're in now.
Marie-Helene Pelletier:
It is an overall different context. Depending on some countries will have children in school talk way more about mental health than older people have received in their own education. Different countries talk about it more than others as well. But overall, because we're all more connected, everyone's hearing more about it. Now, the other piece too about yes, the tolerance for this not the right fit for me is very different than the overall mentality of say, 20, 30, 40 years ago. Yes. The other piece too, to keep in mind, as because there will also most of the time not be 100% alignment. This is a workplace, I'm one of the individuals in it and we're many individuals, so there's an element of some of that will be normal, but for each of us, yeah, where is that line where the alignment just does not seem to connect the way it should?
And there's also very far on the same continuum, you get to a point where you're into moral injury, where the difference between your own values and what needs to happen here is so significant that it creates clashes. And that is not just something that is unpleasant or challenging, it gets to your mental health. And so it's important because sometimes people think that, well, if you really want to, if whatever the pay is such that I want to stay or whatever, I can just put my head down and stay. No, there is a cost to this at some point. And so you want to, again, in considering the overall context, you want to keep this in mind too.
Warwick Fairfax:
Absolutely. It can really erode your resilience. So talk about pillars, because that was another interesting element. You've got some examples like boundaries, self-care, recovery, mindfulness. Talk about why pillars are important and why figuring out your two or three key strategic pillars is critical.
Marie-Helene Pelletier:
Well, truly, I'm using the same tools we would use in a business. We're going to launch this new product. We want it to be successful. We've looked at the context and we realized that maybe just one other companies offering this, but not many, whatever, we may choose that one of our pillars is to own the market from a marketing perspective and be very visible, for example. Another pillar, there'll be two or three pillars, usually more than five, so that we know where we're going, we know what the tactics are in the business context, that's the actions, and we're delivering. So it provides a direction, a clarity on the structure, and we're moving. Okay. And because it's all based on the current context, it's doable. It's not impossible or anything like this. So the same here works for us. If we've gone through our values and for example, realize we value family and we have, I don't know, a number of them. Let's say 10, 12, whatever.
We've gone through the exercise of supply and demand. We've gone through the context. We may realize that we actually need a pillar here that's going to be called family relationships because it's important for us. We know this, you've been at your kids' games and all, but I'm pairing your brain with mine right now for the example. But maybe a pillar is going to be family and maybe the actions will be, I'm going back to having at least one Zoom call a week with this person. I'm going back to, if I'm working from home and someone from the family comes in my office to say something, I'm not turning with my hands on the keyboard here. I'm standing up and walking outside to be fully there for them. That's an example. And we may have two or three other pillars, but they will be personal to each of us in this context.
Warwick Fairfax:
Yeah, I mean that's extremely helpful, whatever that is. It could be boundaries or yeah, it's just making sure that you design your life around the context you're in, the values you have, what you want to achieve in life. I mean, it's just really being mindful in the full sense of that word, of what it is you want. And so I guess these are all elements of having a strategic resilient plan so that you don't do something crazy. And I think as we were saying earlier, the time to think about this is before the hurricane hits. Then it's like a little late just when things are fairly calm. One of the other things I'm curious about is we talk a lot on our podcast and the work we do about what we call a team of fellow travelers, people that come alongside you because no person should be an island. So where do other people come in terms of your strategic resilience plan? People that you obviously invite in, you get to decide the who and the why that you would invite them. How does that work, other people?
Marie-Helene Pelletier:
Yes. Well, it will depend on each person's context. Let's say right now you are very surrounded. You've got your own executive coach, you've got your own peer network. You talk to Gary on a regular basis, this is there. So if you're creating a strategic plan to get your resilience to the next level, it doesn't need to be there. It's already part of your life. It's in, you're good, you're going to focus on other things. But if it's not there, it will probably become a pillar to say, oh my God, I've been focusing on, I don't know, other projects and I've let go of investing in relationships even though each of our plans will be different based on our values and all this. As I discussed in the book, the reality is we do have research that indicates the kinds of things that will, we know from research, increase our resilience. Relationships is one of them. And so if it is not part of what's around you, I would say consider in your pillars, maybe there is one of those pillars that will allow you, force you in a healthy way to bring this back.
Warwick Fairfax:
Let's say you have some successful executive who tends to be overly optimistic about how much you can put on your plate and underrate how much you need a break, a vacation, which would be normal. Having somebody come alongside you that's, let's say known you for 10, 20 years, whatever, friend, a colleague. And when you say, yep, I can handle that, that's no problem. Somebody that can say, well, we've known each other for 20 years, and you ask them, do you think I can do this? You might, but it'll be a higher cost.
And if you had two or three people that you trust and they've known you for years, they all say, Hey, Warwick, Gary, Marie-Helene. I mean, it's your choice, but I don't know. None of us really see this as a smart move in terms of your values and you are significantly overestimating how much you can do. People talk about three-sixties a lot, and a lot of people ignore the data, but my attitude is if two or three people around me who I trust or say something that could be wrong, but the data would say probably not, and they're not telling me what to do, they're just saying, you say you can do all of this. That's not the person that I think you're underestimating how much of a challenge is going to be. Does that make sense?
Marie-Helene Pelletier:
It does. It does. I think in general, we tend to just try to confirm what we already believe when someone says anything. So if it's aligned with what we're thinking, we take it. If it's not, we say, well, not valid, not listening to that. But the reality is in being more realistic about our context, and most people, most leaders and professionals, you get to a point in your career where you realize this is something to listen for. You get to a point where you're like, you know what? You may not like it, but if you listen, it's better. And I think it's in part experience is in part having not listened so many times and every single time realizing yourself later that these people were right. At some point you're like, okay, it's a blind spot. I don't tend to listen, and because I've learned it, I will listen now. And it could be a pillar, listening more to other people's opinions. So depending on where you are, maybe you're next pillar. Yes.
Warwick Fairfax:
So as we sort of begin to sum up here, there's probably some people are pretty skeptical of the whole strategic resilience plan. Sounds like an idea, but I don't really have time and I'm just resilient and all that. But when do you feel like the light bulb goes off and they go, you know what? This thing really works and it makes sense, what kind of switches them from maybe good in theory, but I don't really have time to figure out a resilience plan because I just intuitively, I'll figure it out, because a smart and capable and highly evolved, highly evolved individual.
Marie-Helene Pelletier:
I know. And you are, of course you are.
Warwick Fairfax:
Everybody thinks they're highly evolved.
Marie-Helene Pelletier:
So I would say, I mean again, we'll be responsive to some things more at times than others, and that's okay. If it's not for you right now, it's fine. I would say maybe have a look at the book chapter one because that's where I'm pulling the big guns. That's where I'm saying, you're telling yourself this. Here's why you're wrong. I'm saying it more gently, but that's sort of the essence really, so that we can get to your blind spots as fast as possible. The exercises are between five and 10 minutes each, so I know you don't have time. So if you're taking, I'm going to say a four-hour flight, you can get through this, and so it's doable, but if it's not for you right now, it's not for you right now. The reality is that it's backed up by research and that's what businesses do.
Warwick Fairfax:
Well, and to our world, we commissioned some research with a few thousand people that showed that about 72% of people had a crisis in their lives so painful that it fundamentally transformed their life. And the researchers that did this, and I'm not a social science researcher, but they are, the 28% said no. In all probability, they weren't actually being honest with themselves, just looking at the data and the underlying answers. So the point is, you might feel like I'm not going to hit a wall. I'm not going to have a crucible. I'm good. Well, in all likelihood, if you haven't had one, you probably will have one. And so you need to have a strategic resilience plan for when that unimaginable crisis happens, because it will happen. Life is not easy. It could be external, it could be family, it could be business, it could be health, it could be all sorts of things. So it's unrealistic to think life is not Disney World. I mean, bad things will happen.
Marie-Helene Pelletier:
Well, and even if it's challenges that are no bigger than any of the challenges you've had in the past six months, having a plan will just allow you to go through them in an even easier, more joyful way. Seriously.
Warwick Fairfax:
Yeah. And I'm sure as you talk to the folks that you deal with, you have a plan for investment, for sales, for costs, for acquisition. You have a plan and a strategy for everything. Why wouldn't you have a plan and a strategy for your own resilience? Because that will help you get to the next level in every area of your life. Wouldn't you want to do that? Why wouldn't you want to plan in this area? You wouldn't buy a company and say, yeah, I just have this gut instinct, but I won't do any research. I feel like it's a good idea. I mean, your board would throw you out in a nanosecond if you came in there with that recommendation. I just feel like it's good, but I've got no data to back up my opinion. I mean, so not having a strategic resilience plan makes no sense, but you've got to plan for every other area of your life, right?
Marie-Helene Pelletier:
That's right. Something to think about.
Gary Schneeberger:
I heard the sound, Warwick, I heard the sound. It was the captain turning on the fasten seatbelt sign indicating we've begun our descent to land the plane on this conversation. But you said something as the captain about, we're getting close to turning the corner here. So the captain's lined up here for this. So I will give you the opportunity to ask MH the last question here, and then we'll be on the ground.
Warwick Fairfax:
Yeah, I don't know that I have a last question other than just to thank you so much for being here, and it's just an honor to have you. I love your work and strategic resilience, and I hope people will pay more attention to what you're doing, because it would save people a lot of heartache, and there can be challenges you can't avoid, but there can be challenges you can avoid or at least minimize the consequences of. And maybe you can turn somewhat of a significant challenge into a smaller challenge with better resilience strategies.
Marie-Helene Pelletier:
That's right. And in the context where more will come, who doesn't want that, really? And yes, it can actually allow you to bring your even better self to both your professional and your personal life.
Gary Schneeberger:
And that folks, gets the plane on the ground for another episode of Beyond the Crucible, a really interesting one that hopefully you heard that resilience is not something that you're born with, it's something you can build and it can crucible proof your life in some ways, or at least make crucibles easier to get through. And that's what we're all about here. So if you enjoyed this conversation, we encourage you on whatever podcast app you're listening to, or if you're on YouTube, click subscribe to the channel that you're on and you can hear these kinds of conversations every week. And until the next time we're together, remember, you understand crucible experiences are hard, but we also know they're not the end of your story. If you learn the lessons from them and you apply them to your course moving forward, that path moving forward can lead to the most rewarding destination of your life. And that destination is a life of significance.
Welcome to a journey of transformation with the Beyond the Crucible assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the Helper or the Individualist. Instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially the steps to get there. It's more than an assessment. It's a roadmap to a life of significance. Ready? Visit BeyondtheCrucible.com. Take the free assessment and start charting your course to a life of significance today.
This week, in the latest episode of our series within the show Stories from the Book Crucible Leadership, we look at the courage, good humor and determination– both personal and political – that made Franklin Delano Roosevelt one of history’s most celebrated figures.
None of what he accomplished in the White House, we discuss here, would have been possible if Roosevelt didn’t have two critical things necessary to move beyond a crucible: a mindset shift that he wouldn’t let his polio prevent him from living an active life; and fellow travelers who helped him keep going so that he could indeed, move from private trial to public triumph.
“A smooth sea never made a skilled sailor,” Roosevelt once said — and his life is a ringing testament to that truth we’d all be wise to remember.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com
Enjoy the show? Leave a review on your favorite podcast app and be sure to tell your friends and family about us.
Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond the Crucible. I've often thought that polio made Roosevelt the man that he was. Without polio, he would've been a different person. Would he have been as successful? It's really hard to see it. Would he have had the legacy that he had? Really hard to see how that would've been possible. So I mean, there's no question Franklin Roosevelt was not defined by his worst day in 1921 when he got polio. He had every right to say, "Look, it is been fun while it lasted. I'll have enough money to have a nice life. I love summers here in Campobello Island in Canada. I have a nice life and the estate in Hyde Park in New York, and I have a wonderful wife, nice family. I'll read and maybe see the odd friend in private and write a bit, but I'll have a nice quiet life on my estate." But he didn't choose that path.
Gary Schneeberger:
No, no, he did not. The man who would become America's 32nd president chose a bold path, a risky path, a path that led him to lead one of our nation's most resounding public lives of significance. I am Gary Schneeberger, co-host of the show. This week, in the latest episode of our series within the show, Stories from the Book Crucible Leadership, we look at the courage, good humor and ambition, both personal and political that made Franklin Delano Roosevelt, one of history's most celebrated figures.
None of what he accomplished in the White House we discuss here would've been possible if Roosevelt didn't have two critical things necessary to move beyond a crucible, a mindset shift that he wouldn't let his polio prevent him from living an active life, and fellow travelers who helped him keep the faith that he could indeed move from private trial to public triumph. "The smooth sea never made a skilled sailor," Roosevelt once said, and his life is a ringing testament to that truth we'd all be wise to remember. Just real quickly, to set you up like we do every month when we talk about this, is that Warwick's book, I still can't believe this is true, Warwick, when I say it was released in 2022, it seems like it was released yesterday, doesn't it?
Warwick Fairfax:
Indeed.
Gary Schneeberger:
But it was released in 2022. And it's an important book because it's the book that birthed the business. There would be no Beyond the Crucible if there was not a crucible leadership. And each month, we are going through, we have gone through one of the historical family figures, leaders that Warwick has talked about at some length in the book that Warwick discusses at some length because there are lessons we can learn about bouncing back from our crucibles from the way that they bounced back from theirs. And this month, we are going to look at Franklin Delano Roosevelt, the longest-serving US president in history, and specifically what Roosevelt can teach us about overcoming adversity, especially adversity that's tied to a disability. And truly, the lessons that we can learn here, folks, from his life of overcoming physically and emotionally devastating crucibles are things that we can really, truly apply to our own crucibles.
We don't have to have the same crucibles as Roosevelt had to learn lessons from the way he dealt with them. So that's the setup here, Warwick. I know you're dying to dig in, so I'll ask you the first question. And it's pretty open-ended, and that's this why Franklin Roosevelt? There's no shortage of great leaders in your book and in general who have endured traumatic crucibles, but Roosevelt story is a bit of a masterclass in not letting your worst day, your toughest circumstances define you, isn't it? Isn't his story kind of really a shining example of what that looks like?
Warwick Fairfax:
Yeah, Gary, it surely is. As listeners know by now, I grew up in Australia with a dad that loved history, and he loved English history, British heroes. So I grew up with hearing about Churchill and Admiral Horatio Nelson that we covered in the recent podcast of Battle of Trafalgar Fame in the late 1700s, early 1800s, as well as the Duke of Wellington and Battle of Waterloo Fame in 1815. So I grew up with all of these English heroes, but I actually had a love of American history. I had a teacher in high school, Mr. Patrojan. He just had this passion for American history and would make it come alive. And so probably partly through that, I just loved some of the great American leaders such as Lincoln and Washington. But there was something about Franklin Roosevelt that I felt, in some strange way, a special connection to.
That's because Franklin Roosevelt, perhaps as much as any president in US history, he came from a very patrician, almost aristocratic background, and he was able to achieve something great despite his heritage. He was able to, I don't say overcome it, but his legacy, we think of is not because of his heritage, because of the greatness of the man, the greatness of his character in the sense of how he led the nation. And so as somebody, as listeners would know, that grew up in this 150-year-old family business in Australia that was very prominent, was wealthy, there was in some sense, I could identify with a young Franklin Roosevelt growing up with this incredible legacy. And yet he wasn't defined by the legacy of his heritage. And so in that way, as we see Franklin Roosevelt overcoming his challenges, as I was growing up in Australia as a boy in school, there was something in me that thought, obviously being president, leader of the country is probably not going to happen, but maybe there's something about his character, something about how he approached challenges that I could learn from.
So there was something about Franklin Roosevelt that I felt this connection to. We all, as kids growing up, want to identify with people like us. And in a sense it's like, well, this is kind of like me. He grew up in a prominent family. So did I. so Franklin Roosevelt, he was born in 1882 in Hyde Park, New York. And just to show you how patrician his family was, between his mother's family, the Delanos, and his father's, the Roosevelts, he had no fewer than 12 Mayflower ancestors. That's the Mayflower that went to Massachusetts in the 1600s. And people talk about descendants of the Mayflower as if it's the oldest, most prominent families, that kind of legacy in the US. And he attended the elite prep school, Groton, in Massachusetts, and then went to Harvard University. So he had this educational pedigree, he had this pedigree by birth. He was from a prominent family.
And interestingly enough, it was during his Harvard years that he met Theodore Roosevelt's niece, Eleanor Roosevelt. So Eleanor who in this sense, her maiden name and married name were the same, she was Roosevelt before marriage, Roosevelt after. So she was a distant cousin of his. And as people may remember, Theodore Roosevelt was president of the US in the early 1900s. So quite a dynamic figure in history. So he has this connection to the Roosevelt family and obviously to Theodore Roosevelt. So Roosevelt's career started in 1910 when he became a New York State Senator. Then he became assistant secretary of the Navy in 1913 under President Woodrow Wilson. And then in 1920, he was the vice presidential candidate under the Democratic presidential nominee, James Cox. Now, Cox lost that election, but it would seem like in 1920, Roosevelt's star was on the rise. He had been a New York state senator, Undersecretary of the Navy, now vice presidential candidate. It seems like there was no limit. The sky was the limit on Roosevelt's political career.
Gary Schneeberger:
And it's a good point to stop at this point because I know what's coming next, and that is if you looked at Franklin Roosevelt's life up to this point, not a whole lot of crucibles were bumping into him, right? I mean, he had, I don't want to say an easy life, but he had perhaps an easy going in some ways life. I mean, he did not grow up hardscrabble. So what was to come when crucibles come couldn't have been something he was accustomed to.
Warwick Fairfax:
Yeah, it's such a good point, Gary, because we know who Franklin Roosevelt is now in history. But a pre-1921 Roosevelt, yes, there was this patrician wealthy family, but he had this charisma, this easy going manner, this almost magnetic personality. He was the perfect kind of person you want at a party. "Oh, Franklin's going to be here, it's going to be a wild time. It's going to be a great time." So there's fun, loving, charismatic, affluent, aristocratic American. You're not thinking of him in that way because he became such a different person in a lot of ways. But that was who he was at the time. So in 1921, at the age of 39, Roosevelt was on his way to his family vacation home in Campobello Island, New Brunswick in Canada. It's just across the border from Maine. And on his way up there, Roosevelt visited a boy scout camp, and while he was there, he contracted polio.
Now, when you think of polio, it tends to be more contracted by kids. Back then in the '20s, '30s, and probably maybe even through the '40s or beyond, polio was just this real scourge, especially in summer. And people were contracted around other kids and swimming pools, and for parents, it was just an incredibly scary thing. And so here's Roosevelt that contracts at age 39 as an adult. So after he visits this boy scout camp, he goes to Campobello, and while he is there, he was swimming in the cold waters. And then he hiked for a couple miles afterwards on his way home. And then that evening, Roosevelt retired early and he felt tired and chilled. By the next day, one leg was paralyzed. The following day, both legs were paralyzed.
So it's hard to really think of what life was like in 1921 in the US, but back then, having polio was considered almost this death sentence. It was almost considered shameful. You were meant to hide at home and be an invalid and just not go outside and certainly not be in public life. That was culturally the world that he lived in. And so Roosevelt's mother indeed urged him to retire to the family estate in Hyde Park, New York, which is a few hours north of New York City. Fortunately, his wife, Eleanor Roosevelt had a different perspective because Eleanor knew that if Franklin gave up his active lifestyle and his interest in politics, his soul would die. His body was crippled and his soul was obviously hurting because his whole sense of self was wrapped up in his political career. And another important influence, as we'll see in a bit, was his longtime advisor, Louis Howe. And so Roosevelt made a choice, as we'll get into later, in terms of how he approached his physical crucible, and he indeed did get back into political life.
Gary Schneeberger:
Let me stop you there for a second, Warwick, sorry, because again, I found this great quote from him that lines up perfectly with what you're talking about, right? Because his mother urges him, "Just go retire and basically be taken care of. The family's got a lot of money." Here's something that Roosevelt said that I think just speaks to his situation, but also speaks to Beyond the Crucible so well, he said this, "Happiness is not the mere possession of money. It lies in the joy of achievement in the thrill of creative effort." That right there explains why he kept going on, that he didn't listen to his mother, that he did heed the counsel of Eleanor and Louis Howe, and he just followed his own heart. And to not being just rich, he wanted to have a rich life where he was able to give back, he was able to do things that changed the world he lived in. And that was, I think, a great... I mean, clearly that motivation was there for him in 1921 when the polio hit.
Warwick Fairfax:
Yeah, it's an interesting question. It's probably unknowable, but would a pre-1921 Franklin Roosevelt say, "Well, happiness consists more in more than money and in the pursuit of creative endeavors and achievement," maybe, it's hard to know, but the depth of the truth of that statement became far truer, I think, far more ingrained in his soul after that. It's one thing to say, "Yeah, abstractly, sure, there's more to life than money. It's contribution, it's achievement." But that was surely the case because life was not easy after 1921. So that's a great, great quote. And it's interesting to hear him say that this happiness doesn't really consist in having money. Very true, which we talk a lot about on this podcast. And so well said, Franklin Roosevelt.
In 1928, Roosevelt was out to speak at the Democratic National Convention in Houston to nominate Alfred Smith as the party's nominee for president. So picture this, there's 15,000 people in the audience waiting for Roosevelt, and Roosevelt has to make a long walk to the podium. Now he's got his heavy braces on, and he is leaning on his son, Elliott's arm. And people must've been watching gasping, hoping that he wouldn't trip or fall, feeling for him. And Roosevelt refused to use crutches because he felt like it would be a huge political handicap. It would look bad. It would make him look like an invalid. Again, back then, if you were an invalid, you were meant to just stay home and retire from public or business life. That was the culture. Hard to comprehend, but it's the way it was. So Roosevelt was a smart man. He knew crutches would not be a good look. And it's interesting, in future events where he would be just sort of lumbering along these crutches, you'd have one of his two sons, Elliott or his brother helping him.
And so I read elsewhere, they had to be in incredible shape because their dad was somewhat heavily built and they had to make it look effortless as their dad was putting a lot of his weight on one of their arms, and they had to make it look like it's no big deal, and don't show any strain. I'm sure that Roosevelt gave a great nominating speech. Alfred Smith ended up losing to Herbert Hoover who became the Republican president in 1928 and was president when the Great Depression hit, which is a terrible time to be president, when you're president when the Great Depression hits. But anyway, so Alfred Smith didn't make it as president. Later that year, in 1928, Roosevelt became governor of New York, and in 1932, in the midst of the Great Depression, Roosevelt became president.
So in his inaugural address in March 1933, Roosevelt uttered these now famous words, these now immortal words, "This great nation will endure as it has endured, will revive and will prosper. So first of all, let me assert my firm belief that the only thing we have to fear is fear itself. Nameless unreasoning, unjustified terror, which paralyzes needed efforts to convert retreat into advance." So what's interesting about this is imagine a Roosevelt before polio. I don't think he would be talking about all we have to fear is fear itself. He might've said that and people might've thought, "Yeah, right. I mean, what have you ever had to fear?" He even used the words, "Paralyze needed efforts." One wonders if that was deliberate or not.
So during his presidency, Roosevelt had a huge array of accomplishments. He created the Social Security Act to provide a safety net for all Americans, providing unemployment, disability insurance, and old age pensions. He created the works progress administration to provide the unemployed with useful works to maintain their skills and bolster their self-respect. And Roosevelt, as we know, led the US in World War II after the Japanese Imperial forces attacked Pearl Harbor in December 1941. And then he, along with Winston Churchill, helped defeat Nazi Germany and Imperial Japan. So it's hard to imagine history, US history or world history without Franklin Roosevelt helping to get the US out of the Great Depression, and then helping to lead the allies in defeating Nazi Germany and Imperial Japan in World War II. So an incredible legacy that he leaves us with.
Gary Schneeberger:
And we talk a lot, Warwick, at Beyond the Crucible about the importance of mindset shift, and Roosevelt's ability to shift his mindset after polio is, as you have said of others, Olympic level, I think. I mean, yes, all those things that you listed, the WPA and social security, and pensions, incredible astoundingly important contributions, but the biggest victory of his life was shifting his mindset after polio and pressing in even harder into his pursuit of a life of significance in his work in government. So talk a little bit about just his mindset shift and why that was so powerful and so impactful in his life and in the life of this country.
Warwick Fairfax:
Absolutely, Gary. I think a reason that he is so revered and beloved is not just what he accomplished, but just his character and how he just would not give up. I mean, there is sort of the physical demonstration of that in which every day, with these heavy braces, he would walk to the end of the driveway. His whole life, he dreamed of one day being able to walk again, I mean properly walk without these hugely heavy and uncomfortable braces. He was not one to give up.
In 1921, as we've talked about, in the culture, when you got polio, you basically gave up, you retired to your home, you were looked after your family, and that's indeed what his mother, Franklin Roosevelt's mother, Sara, advocated, but Roosevelt was not willing to give up. Yes, he had his wife, Eleanor, and Louis Howe, which we'll talk about more in a moment, but it was still Roosevelt's choice, and he was not willing to give up. He was not willing to give up his political career. He was not willing to give up contributing to the society of the US and advocating for principles that he believed in.
Gary Schneeberger:
As you said, he also wasn't ready, as we say all the time... He wasn't willing to be defined by his worst day. And this is the part of shows like this that I love the most, Warwick, because I find quotes, and I hope since you love Franklin Roosevelt so much, or whomever we're talking about, I hope this is a quote. I'm always like, "Oh, maybe Warwick's never heard this one before, and I'll spring some new knowledge on him." But this is a perfect time to drop this second quote that I picked up as we're talking about his refusal to be defined by his worst day.
Roosevelt said this, it's only 1, 2, 3, 4, 5, 6, 7, 8 words. But this is what he said, "A smooth sea never made a skilled sailor." I mean that, if this mic wasn't so expensive, I'd drop it, because that's a mic drop moment. That's a mic drop moment in talking about crucibles, about Roosevelt's crucible and bouncing back from his crucible, and anybody who's had a crucible experience. "A smooth sea never made a skilled sailor," is just a beautiful expression of the importance of resilience. Check out what Warwick has to say about Roosevelt's quote and find out whether or not I did indeed surprise him after these words from our sponsors.
Warwick Fairfax:
That is a great quote. I don't believe I've heard that, so-
Gary Schneeberger:
All right.
Warwick Fairfax:
But it's true. The smooth sea of Franklin Roosevelt's life would not have made a president that people wanted to have in the White House during the 1932 election. Is this the person you would want to be leading your country, and in one sense, co-leading the world along with Winston Churchill in World War II? What does he know about hardship? What does he know about overcoming challenging circumstances? So yeah, I've often thought that polio made Roosevelt the man that he was. Without polio, he would've been a different person. Would he have been as successful? It's really hard to see it. Would he have had the legacy that he had? Really hard to see how that would've been possible. So you're right. I mean, there's no question Franklin Roosevelt was not defined by his worst day in 1921 when he got polio.
He had every right to say, "Look, it is been fun while it lasted. I'll have enough money to have a nice life. I love summers here in Campobello Island in Canada. I have a nice life and the estate in Hyde Park in New York, and I have a wonderful wife, nice family. I'll read and maybe see the odd friend in private and write a bit, but I'll have a nice quiet life on my estate." But he didn't choose that path, and he chose the path to come back. Yeah, I mean, it's just amazing how there was something about Franklin Roosevelt that gave people hope. When he talked about this, "Nothing to fear but fear itself," people could look at Roosevelt and say, "Well, you Franklin Roosevelt personify that. You are not willing to let fear of polio, fear of being an invalid define you." I mean, you think about his campaign song in 1932 at the height of the Great Depression, his campaign song was Happy Days Are Here Again.
Now, if he was some wealthy aristocratic guy playing that campaign song, he would've been mocked and ridiculed by people, by media. It would've been, "Oh, happy days are here again? Yeah, it's all right for you and your beautiful estate in Hyde Park, New York. Yeah, probably the Great Depression hasn't hit you. You're doing fine. Some of us are actually having trouble getting things to eat. We're out of a job. Happy days are here again? All right. I'm not seeing it. The bread lines, tell me where there's a happy day, none. There's poverty, misery, and homelessness." But there was something about his enthusiasm, his charisma, and how he was able to overcome his hardships that people thought, "You know what? If Franklin Roosevelt says, 'Happy Days are here again,' he's got plans, there's all these things he's going to do, I actually believe that happy days will be here again." It's just staggering.
The other thing I think about polio, it's interesting, we've had so many guests on this podcast say that what they went through was a gift. And I don't know that I've ever heard Franklin Roosevelt describe that, but in terms of the gift he was to the nation of the US and indeed the world, I feel like polio gave him a sense of empathy, a sense of compassion that enabled him to relate to others that maybe he wouldn't have been able to without that. He would go regularly to, I think it's Warm Springs in Georgia, I believe, where there was supposed to be healing waters, and I don't know if it really helped, but he would go there often. There would be other kids, other young people who had polio, and I feel like they would see Franklin Roosevelt, the US president, and this is somebody they could identify with.
"He has polio like me. Look how hard he's trying." Now, would some young polio victim in Warm Springs, Georgia being able to identify with Franklin Roosevelt without that? I doubt it. I felt like it changed him. It gave him this compassion, this drive, this empathy that I'm not sure that he had before. So I think in a real sense, polio made Franklin Roosevelt the great man that he was. I don't know that he thought of it as a gift, but it was in the way it transformed his soul, I think it was a gift to history, the rest of us in the US and to the world.
Gary Schneeberger:
It's interesting, your comments about his experience at that rehabilitation place where the kids were there and the kids kind of looked at him and were like, "Wow, if the president who has polio can do this, I, with my situation, can do this as well." It strikes me that there's a point here we all should grab onto, and that is as we're walking through our own crucibles, when we get to a certain place, when we've learned some lessons from it, as Roosevelt had by this time, it's important, isn't it? To live that a little publicly so people can see how we're overcoming that. I mean, you do that with Beyond the Crucible, right? I've seen what people have said to you, I've been in the rooms when they've said it to you. Your ability to speak authentically and honestly about your crucible has helped them with their own crucibles. That seems to be a part of what Roosevelt brought in living publicly his life beyond polio.
Warwick Fairfax:
Yeah, it's a good point. There were certainly times such as when he's in Warm Springs, Georgia, this rehabilitation center, where it was clear that he had polio and was just wrestling with it, trying to get as much range of movement. This was a different time. So he didn't want to seem like he was an invalid, so hence the braces, and he would never let himself be photographed in a wheelchair, because, "Oh, here's the weak Franklin Roosevelt." So there was a sense where he felt the public pressure to not be seen as an invalid, and the press, and this is a different era, they went right along with that.
It's hard to believe the press kept the secret, not the secret, but they kind of minimized what he went through to a degree, because they knew why he was doing this, and they respected him so much. But that being said, it was clear to the public that he had had polio, and it definitely had an effect. So yeah, he wasn't all out, "Hey, oh, woe is me. I'm going to be wheeled around the wheelchair," because there was a balance between dealing with it, but not wanting to do anything that hurt his political career. Because he was a very savvy politician. But yeah, I don't know about the severity of it. People knew that he was wrestling with polio and was remarkable what he was able to accomplish and how he seemed like a very vigorous man despite what he went through.
Gary Schneeberger:
Right, and I mean, you hit it on the head when you said his campaign song, Happy Days are Here Again. I mean, that says a lot about someone running for president who the public knew something was going on there even if they didn't know the severity as you said. So that does indeed, I think, and we've made the point several times in this conversation, helps people with their own trials and setbacks and failures. I think that's important for all of us to remember.
Warwick Fairfax:
I think it's a great point, Gary, whether we think of it like this or not, I don't know if Franklin Roosevelt thought of himself as a role model. He was focused on his political career as well as helping the nation. But I have to believe that whether it was intentional or not, he was, he gave people hope, certainly physically, but also he gave people hope that things will get better, that there is hope. Hope can indeed be a self-fulfilling prophecy as indeed doom and gloom can be a self-fulfilling prophecy in terms of your soul.
And so he really was a role model of how to deal with physical challenges, how to deal with personal challenges, and it lifted a nation. His sunny disposition, I mean, I can't think of any time you see a photograph of Roosevelt other than a big broad smile. Maybe he got depressed in his quiet moments. I'm sure he was human, but you never saw publicly him being down. He always had this sort of optimistic, we'll get through this. There'll be another day, the sun will come up. So that disposition was incredibly impactful to other people and indeed the nation.
Gary Schneeberger:
And that, his perspective, his ability to live, that was all because of this mindset shift that we talked about. And you, in your book, make special note of his advisor, Louis Howe's role in helping sort of cement that mindset shift, keep that mindset shift on track for Roosevelt. He, in fact, you make the case... A phrase we use a lot at Beyond the Crucible fellow traveler that Louis Howe was Roosevelt's chief fellow traveler, as he navigated his way back from his crucible and navigated his way through some of the most tumultuous times in American history. Why was Howe so valuable to Roosevelt making his vision a reality?
Warwick Fairfax:
Yeah, I mean, Louis Howe was hugely influential in Franklin Roosevelt's life and his path back from polio. Louis Howe met Roosevelt in 1911 when Roosevelt was a member of the New York State Senate, and Howe saw something in Roosevelt. Howe was somebody who was in political circles, and he saw a young Roosevelt as somebody that had the potential to become President. Roosevelt had this natural enthusiasm, this natural charisma that just drew people in. Even back then, there was something special about Franklin Roosevelt. So ever since that time in 1911, Louis Howe was Franklin Roosevelt's key advisor. So when Roosevelt got polio in 1921, Louis Howe was probably the chief person responsible for helping Roosevelt come back. Roosevelt's wife, Eleanor, she wasn't in the same camp as Roosevelt's mother, Sara. She knew that it would be this almost the death of his soul if he just sat there and felt bad for himself and was just an invalid in private life.
So she instinctively knew that, but Howe really helped put that idea into action. And so Louis Howe encouraged Roosevelt to keep his name in the public eye by having him issue statements on public issues that he cared about. He encouraged Roosevelt to write magazine articles, and he also encouraged him to appear at the 1924 Democratic Convention. Now, importantly, Louis Howe also urged Eleanor Roosevelt to speak across New York state to ensure that her husband remained in the public eye. Now we have to remember Eleanor Roosevelt that we remember during Roosevelt's presidency in World War II and afterwards, speaking at the United Nations, this was a different Eleanor Roosevelt in 1921. She was shy, she was retiring, she was self-conscious. The last thing Eleanor Roosevelt wanted to do was speak. She wouldn't have thought of herself as a good speaker. I'm sure she got training and encouragement from Louis Howe, and she indeed did overcome her natural shyness and fear of being in a public spotlight and spoke all around New York state because she knew this was part of Louis Howe's plan, to not let Franklin Roosevelt's name be forgotten.
She dearly loved her husband. She believed in who he was as a man and as a potential politician and just his future. So that was huge. And indeed, in the '20s, his name kept coming up. He would issue statements. Eleanor Roosevelt would speak. We mentioned before about Franklin Roosevelt speaking at the 1928 Democratic Convention where they nominated Alfred Smith, becoming New York State Governor in 1928, and then president in 1932. This was all due to Louis Howe as well as Eleanor Roosevelt. So when Franklin Roosevelt became president in 1932, and up until Howe's death in 1936, Howe was effectively his White House chief of staff. All of the things we've been talking about, the Social Security Act, the work progress administration, everything that was around in the '30s before he died, Louis Howe had a huge hand in making those things happen, and he was considered, Louis Howe, as the man who put Franklin D. Roosevelt in the White House.
And Roosevelt's son, Elliott, said this in Louis Howe. He said that, "Louis Howe was probably the greatest influence on both my father and my mother's lives." That's huge praise. When Howe died, Roosevelt had the flags put at half-mast. This wasn't some leader of the U.S. This was somebody that was his advisor, his chief of staff. That's, I'm sure, pretty unusual to have an advisor die and the flags we put at half-mast. So yeah, I mean, it's just amazing the impact that Louis Howe had on Roosevelt's life and indeed Eleanor Roosevelt's life. Without Louis Howe, would Roosevelt have been able to come back from polio? Would he have become governor of New York and President of the United States? It's really hard to know. I mean, what he was going through was really tough. I think what it shows is in our darkest moments, irrespective of our resilience and metal mindset, having somebody like Louis Howe, and then Roosevelt's wife, Eleanor, is huge in helping to build up our metal of fortitude to cope with what was an incredibly difficult situation for him personally.
Gary Schneeberger:
Yeah, and from the perspective of Beyond the Crucible, I think this story highlights two of the biggest things that we all need to bounce back from a crucible. That is, one, a mindset shift. This didn't happen to me, it happened for me, and two, fellow travelers, people who will push you to persevere, because just learning the lessons of your crucible doesn't make the journey ahead of you stone free as you're walking the path, there's still stumbling blocks. There are still things that happen. So having a fellow traveler there who can lift you up, help you move forward, encourage you, share the journey with you is pivotal. So I think this story, what we've talked about here about Franklin Delano Roosevelt is a master class in what Beyond the Crucible is all about, right?
Warwick Fairfax:
Yeah, it's such a good point, Gary. I mean, as you well say, we need two things. We need the mindset shift, and we need fellow travelers. Fellow travelers can't help you unless you're willing to make the tough decision, "I will not be defined by my worst day. I'm going to shift my mindset. My body may be paralyzed, but I'm not going to let this defeat me." You have to have that mindset shift. But having had that mindset shift, we need all the help we can get because there will be days in which we think, "Why bother?"
There've got to been days when he is making that walk down the driveway, people have written him off, and he is thinking, "Gosh, what's the point of writing that next magazine article? Is there really any point Eleanor going all across New York State speaking?" And Louis Howe probably said, "Franklin," probably would've said, "Mr. Roosevelt." I don't know if he called him Franklin or not, but just, "I believe in you. Eleanor believes in you. Your message is too important. The nation needs you. There will come a time when you'll have an opportunity in politics again. Just keep at it. Trust the process, trust yourself."
So I'm sure there were days when he needed that. There were probably days in the White House when things were not going easy, when maybe it was tough to get legislation through. And I'm sure there were days when Louis Howe said, "Mr. president, we'll find a way. We'll get this done. We have to get this done. The people need help. We'll find a way. We'll talk to the right senators and people in Congress and the House, but we'll figure out a way to get this legislation through." So I'm sure there were days in which he needed Louis Howe.
So just both of those things. We all need a mindset shift, the people who are going to be with us in the trenches when things are our darkest or things are at their darkest and can say, "You know what? We'll figure this out. We'll get through this. We can do this. You can do this. We'll do this." You need both a mindset shift and somebody in your camp like a Louis Howe. I mean, it's hard to think of fellow travelers as great as Louis Howe. He's got to be one of the greatest fellow travelers in history. I'm sure that Franklin Roosevelt would've said that.
Gary Schneeberger:
Fellow traveler hall of fame right there.
Warwick Fairfax:
Exactly.
Gary Schneeberger:
We could call it the Louis Howe Fellow Traveler Hall of Fame.
Warwick Fairfax:
Well said.
Gary Schneeberger:
Copyright, Beyond the Crucible. So we've been up here at the 30,000-foot level talking about how our listeners and viewers can apply some of these lessons. But as we wrap up, Warwick, what are some of the big takeaways that you would want our listeners and viewers to take with them from the story of Franklin Delano Roosevelt?
Warwick Fairfax:
It's a great question. If ever there was a prominent leader in history who exemplifies not letting your worst day define you, it's Franklin Roosevelt. And it's interesting contrasting Roosevelt with some other leaders. He went through very challenging circumstances, very challenging crucibles. We've got Abraham Lincoln who was president during the US Civil War when the Southern states seceded. We've got George Washington leading the American colonies military forces during the American Revolution. They went through very challenging circumstances. But what's different about Franklin Roosevelt is his crucible was not external. It was not outside forces acting upon them or their nation, as is true of Lincoln and Washington.
In Franklin Roosevelt's case, his crucible was personal. He had to dig down deep within his soul and make sure that his paralysis was only physical and that his paralysis did not define who he was as a person. In that sense, he couldn't avoid having his body be paralyzed, but he could make a decision, would his soul be paralyzed? Well, he decided, "No, I'm not going to let this paralysis affect my soul." And that was a huge decision, and that mindset shift, not to be defined by his worst day, not to be defined by his paralysis, which back then, you were indeed, in society's eyes, defined by paralysis. If you were paralyzed through polio, that defined you, that defined the rest of your life and you were meant to be this invalid that stayed at home.
So in that sense, at the time, if you got polio, it was your worst day, and it did define you. That was the attitude of society. But Roosevelt was not willing to let that define him. So when you think about Roosevelt, he was such a gift to the nation and to the world, both during the Great Depression and in World War II. His sunny disposition and optimistic attitude was exactly what the US needed in the Depression and what the world needed in World War II. We've talked a bit about the Great Depression. The way he masterfully led the US in the lead-up to World War II is something we can't forget because he was a master politician. He knew that in the US in the 1930s, there was this tremendous sense of isolationism. It's like, "Look, what's happening in Europe with Hitler, it's not a problem. We're the US let's just not worry about." And he knew that.
Roosevelt knew that at some point, war was going to come and the US couldn't avoid it, but he wanted to do everything possible to help Britain survive that was leading the allies before the US got into the war in December 1941. So he came up with these innovative ideas like the Lend-Lease Program, which basically loaned armaments and ships to Britain basically for free. It was a long-term loan. And he used this... Probably this goes down in the public relations hall of fame, this particular comment, he said, "If a neighbor comes by and wants a garden hose, aren't you going to lend it to them?" And your average person said, "Well, yeah." Well, ships and armaments worth, I don't know, millions of dollars or hundreds, whatever it was, a little bit different than a garden hose.
But somehow, that metaphor of the garden hose, people said, "Well, of course I'd lend my neighbor garden hose. Let's lend Britain all these armaments," and they said, "Of long-term leases probably interest-free." And that was brilliant politically, and it got through. That kept Britain in the war and funded with armaments. Without that, by the time of December 1941, who knows? Maybe there wouldn't have been a Britain, which would've made coming back from that infinitely harder for the US and maybe would've meant a lot more US service men and women would've lost their lives if there was no Britain. Who knows?
So Roosevelt, not only did he not let his worst day define him, he just had this brilliant, creative mindset, and he knew how to get the job done. His political savvy and public relations savvy was just off the charts. So he knew what had to be done, but just as importantly, he knew how to get the job done. He was remarkable in so many ways. But all of these gifts that he gave to the US and the world in the Great Depression and in World War II, none of them would've happened without his decision in 1921, aided by his wife, Eleanor, and Louis Howe, not to be defined by his worst day to not give up. Yes, he was paralyzed physically, but he made a decision that he was not going to be paralyzed in his soul, and he made a determination that he would come back, he would not give up and not give up his hope and dream of being active in life and in political life.
Gary Schneeberger:
Did you hear that folks? That sounded like the plane landing. I believe our host, Warwick Fairfax, just landed the plane on this very, very, very enlightening conversation on what Franklin Delano Roosevelt can teach us about moving forward beyond crucibles, especially physical crucibles as happened in his life. And that folks, with the plane on the ground, will wrap our latest episode of the show within the show that we call Stories from the Book Crucible Leadership.
This is an exciting time because the next one of these we do... In a few weeks, the next one we do will be the final one of this year. But it's going to be... And I'm not even going to try to tease you, I'm just going to tell you, because I want to see our host smile and laugh like he's doing right now. It's going to be on his father, Sir Warwick Fairfax. So I'm really looking forward to that conversation. But until that happens, we will turn the page and wait until next month for another story on Warwick's dad to help you turn the page and move beyond your crucible to a life of significance. See you then.
Welcome to a journey of transformation with Beyond the Crucible Assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the helper or the individualist, instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially the steps to get there. It's more than an assessment. It's a roadmap to a life of significance. Ready? Visit beyondthecrucible.com. Take the free assessment and start charting your course to a life of significance today.
We live in divided times in the U.S. and indeed around the world. The world seems to be torn apart with conflicts in Ukraine and the Middle East. There is an election in November in the U.S. where the rhetoric is heated. Differences of opinion over politics, social issues and world affairs can cause great division and even animosity. People can get so passionate and animated about their positions that they consider people with opposing viewpoints not just to be wrong but to be the enemy. There is no desire to listen, only to yell and drown out the other side.
How can such behavior accomplish anything positive? How will demonizing other people and considering them the enemy because of their viewpoints lead to anything worthwhile?
We need to be better at listening to each other and respecting each other’s points of view. One role model I had growing up was my father, Sir Warwick Fairfax. He really did try to understand and listen to other points of view, in particular in the political and religious arena. My father was chairman for many years of the family media company, John Fairfax Ltd. in Australia. In this position, he met many political and business leaders as well as religious leaders. One friend of my father’s was Bob Hawke, who became the Labor Party prime minister of Australia. But before this, Hawke was the head of the Australian Council of Trade Unions (ACTU). His opinions were definitely left of center, while my father’s political views were right of center.
Both my father and Hawke were highly intelligent; both were Oxford University graduates. And despite their different political philosophies, they had deep respect for each other and would get together quite often to exchange viewpoints and ideas.
My father, being Anglican, would have conversations with a variety of religious ministers, including Anglican ministers as well as Catholic ministers. My father’s spiritual viewpoints were more ecumenical than the Anglican ministers or the Catholic ministers in Sydney he would get together with. But again, he enjoyed having conversations with people whose opinions were not always the same as his.
So, how do we have conversations with people whose viewpoints are so different from ours? How do we avoid demonizing people who disagree with us and have constructive engagement with them? It is hard to avoid having contact with people we strongly disagree with. They might be family members, friends or co-workers. People who we disagree with are everywhere.
Here are some thoughts for achieving this goal of having constructive conversations.
1. Don’t judge the motives of people we disagree with. Don’t assume they are awful people who are bent on destroying our country, our culture and our world. Give them the benefit of the doubt. They just might not be awful, evil people.
2. Try to understand their points of view. Why do they believe what they believe?
3. Have constructive conversations with them, sharing differing perspectives and have a real exchange of ideas. You just might learn something.
4. Respect those who differ from your perspective. Try to understand where their worldview comes from. Their backstory, their life story might well have been crucial in shaping their worldview. Try to understand them as real humans with real feelings, hopes and dreams.
5. Share your backstory behind your worldview. If others with differing views understand where your perspective comes from, that might build some understanding and even respect.
6. Seek to find common ground. An exchange of ideas and a genuine seeking to understand each other can perhaps highlight areas you can agree on despite the differences.
7. Have as a goal of the conversation to build mutual respect rather than trying to win them overto your viewpoint. Seek to win a friend, not an argument.
With family, friends and co-workers in particular, don’t demonize them because they have viewpoints different than yours. Preserve the relationship. In fact, have as one of the goals of your interactions strengthening the relationship through a conversation of mutual respect. Those who differ from us on issues that are important to us don’t have to be the enemy. While we shouldn’t abandon our beliefs and values, we can have constructive engagement with people who differ from us. We can learn from them, and make our relationship with them, even our friendship with them, grow stronger.
My father was managing director and then chairman of the family media company for more than 45 years. Bob Hawke was the longest-serving Labor Prime Minister of Australia. Both were deserving of respect for their contributions to the nation. They had different political philosophies but they were friends and deeply respected each other.
Having positive engagement with those we disagree with is possible. Isn’t this more of what the world needs?
Reflection
Who do you feel led to meet with whose opinions are very different than your own?
What will you do to try to have a constructive conversation with them so that there is a genuine exchanging of ideas, a dialogue that enriches both of you?
Have as your goal a conversation that seeks to build trust and mutual understanding rather than to win them over to your viewpoint.
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
Identity is something we talk quite a bit about at Beyond The Crucible. Particularly, the dangers of having your identity, your whole sense of self, wrapped up in what you do. It is easy for your mission, your vision, your life of significance, no matter how noble the purpose might seem to end up being all about you.
You may not consciously be aware of it. You might think that the vision is about serving others, but yet your ego might be pretty wrapped up in what you. Inside you might be thinking, “Look at me! I am pretty wonderful. Look at the people I am helping. I absolutely deserve to be admired by other people.”
I grew up in a 150-year-old family media business in Australia, founded by my great great grandfather John Fairfax. In 1987, after my dad died, I launched a $2.25 billion takeover of the media company, ostensibly to change management and to see the values of the company be more in line with those of the founder. This failed spectacularly with the company going into bankruptcy three years later in 1990.
For me at the time of launching the takeover, my identity was absolutely wrapped up in being a Fairfax, in being someone seen by my parents as the heir apparent to the media dynasty. My whole life I prepared myself for my future role in the company, with an undergraduate degree at Oxford University, working on Wall Street, and with a Harvard MBA. It was all about the vision and mission to preserve John Fairfax Ltd. for future generations and to serve the nation of Australia.
But my whole sense of self was wrapped up in feeling like I was the heir apparent who had to restore the family company to the vision of the founder. After the company went into bankruptcy and passed from family control, my identity was hit hard. Who was I if I was not part of the family business?
Recently, we have had two podcast guests who have been very successful with their business and philanthropic endeavors, but yet have not had their identity wrapped up in what they did. Both pursued missions that were focused on helping people. So often, people in those situations have their whole sense of self wrapped up in what they do, and then when they are no longer leading those ventures, as is the case with these two people, their ego comes crashing down and they suffer an identity crisis. Who am I if I am not the head of this successful life affirming venture?
So who were these two guests? The first was Stephanie Woollard, an Australian woman who founded an organization called Seven Women that equips and empowers thousands of women from Nepal who were marginalized by their society. The second was Jason T. Smith, also an Australian, who founded the Back In Motion Health Group, which was Australia’s largest physiotherapy network, supporting more than 140 franchisees with a team of more than 700 employees. Jason sold the business in 2020 for $100 million.
These podcast episodes with Stephanie and Jason only recently came out and we recorded those two episodes within a week of each other.
What astounded me about Stephanie and Jason is that they did not have their identity wrapped up in what they did, and when they were no longer in control of their ventures they moved onto other things, without the usual cry of, “Who am I if I am not heading up this organization?” This despite the accolades that both Stephanie and Jason received.
When I asked Stephanie about how she handled letting go of Seven Women, she said it was not like handing her baby over, and that she never saw it like that. She said that, “No, there’ll be the next place for me to make the next bit of impact. And it never defined me or who I was that I’ve seen people where what they do really is their identity. And I think that’s dangerous because what if you get sick of it?”
Jason said that as he was thinking of selling Back In Motion, he had prepared for this in part through the mentoring of a great organization called Halftime. He said in his case the issue of identity was a bit different, “because I never wanted the business in the first place because this actually wasn’t my plan for my life. … It was almost relief when I sold it rather than a deconstruction of my identity.” Jason had wanted to be a medical missionary in a developing nation. When he did not get into medical school, physiotherapy was a second choice for him.
There are powerful lessons we can learn from Stephane Woollard and Jason T. Smith about not having our whole sense of self and our identity wrapped up in what we do.
1. Do some serious self-examination and reflection. Is the venture you are about to launch or have launched truly about serving other people or is it more about you?
2. If you weren’t involved in the business how would you feel? Does that thought make you nervous? If so you need to do some serious reflecting.
3. Ask some people for help. Jason has always had mentors in his life, who he can lean on for advice. That can be very helpful. Ask those mentors or people you think could be your mentors, how much do they think your ego, your identity, is wrapped up in what you do.
4. If you find that much of your ego or identity is wrapped up in what you do, be willing to get out. Does that thought make you nervous? If the business or organization is more about you than those you serve, you will inevitably make decisions that tend to serve you and not those you serve. Is that really what you want to do?
5.Do some hard soul work. One of the keys to Stephanie’s and Jason’s stories was that they were people of faith and were always trying to serve a calling that was beyond their own agendas. In both cases, their mission and vision was truly anchored by serving those who needed what their organizations did. It was a cause, I would almost say a sacred cause. It was never about money and ego. They had their hearts in the right place before they launched their organizations.
6. Every day, pray or meditate to whatever higher power you believe in. For me, I often pray that what I do now with Beyond The Crucible would not be about me but would be about helping others. In our case at Beyond The Crucible, we believe that your worst day does not have to define you. That you can bounce back from your crucible and lead a life of significance, a life on purpose dedicated to serving others. That you can change the direction of your life and write a new chapter in your story.
7. Remember that not only are you not defined by your worst day, but you are not defined by your best day. Our worth cannot be tied to what we do or how others perceive us in our role of leading our initiatives. When others look down on us, that does not necessarily mean we are bad people. And when others look up to us, that does not necessarily mean we are worthy of adulation. We are a mixture of positive characteristics and some ones that are not so positive. We are all human. Our merit and self-worth does not come from what we do, but — from my perspective — it comes from above, from a higher power.
If you can’t get your ego in check, then don’t launch the business or organization. Let someone else who has done the inner soul work launch that venture. Until you work on yourself, you will not be very good at helping others. You will set yourself up to fail and will set those up you are trying to help to fail. Is that what you really want?
Reflection
How much is your ego wrapped up in the mission or cause you are pursuing?
How important is this mission or cause to those your organization serves?
Are you willing to get out of this venture or not pursue it, if you can’t get your ego in check? Are you willing to do the inner soul work so that you can make your cause or mission truly about the people you serve and not about you?
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
We talk a lot about a life of significance at Beyond The Crucible. We say that your worst day, your crucible, should not define you. That you need a vision, a life of significance (a life on purpose dedicated to serving others) that gives your life meaning and purpose. That vision can often come from the ashes of your crucible, using your pain to help others avoid what happened to you or to better recover from their own crucibles as they seek to move forward.
A challenge, which can sometimes feel like a big challenge, is how to know whether our vision, our life of significance, is enough. We might feel our vision is small, too small. The people we want to help seem like a drop in the bucket. The need is so great and what we are going to do feels like it will make only a minimal, almost a negligible difference. Besides, there are others who are making a difference on a global scale. We might even have friends who seem to be making a bigger difference than we will ever hope to.
All this can make us feel pretty despondent, even depressed. It can all feel pretty hopeless. Why even bother?
These can feel like attacks on our soul, our very essence and on what we would hope our life would be about and what we seek to accomplish with our life.
Here are some thoughts about why your life of significance matters:
1. Your life matters and your life of significance matters. You have to ask yourself, is this vision, this life of significance, important to me? Is this what I want to devote my life to? If the answer is yes, then that may be the key question. Your life of significance matters to you.
2. Is this vision, this life of significance something that you are off-the-charts passionate about? If the answer is yes that is a very good sign. A vision that will last is something you wake up at night thinking about, dreaming about, getting excited about.
3. Do you have the skills and abilities to bring this vision to reality? There should be a core of skills that are needed that you have. You can absolutely build a team around you to support you. This could be a formal team or an informal team including advisers. But you should have some key contribution to make as part of your vision, your life of significance.
4. Think about why you want to help the people you want to help. The why matters. Your why matters. The why will tell a lot about your motivation and why you think this vision, this life of significance is so important.
5. Think about all the people you can help. Think of the difference you can make in their lives. Focus on that difference.
6. Think about what would happen if those people are not helped. Even if it is only one person. Is one person’s life being changed enough?
7. Finally and potentially most importantly, it is not a competition. What other people are doing with their life of significance does not matter. It is fine to admire them, perhaps even learn from them. Comparison can be intimidating and even demotivating. Focus on your vision, your life of significance, what is on your heart. So long as you are being true to that vision, that is all that matters.
Having a life of significance is not a numbers game. There will always be more people to help than you or any person can possibly help. It is about being faithful to the vision, the life of significance that is on your heart. It is about living out your calling, you might even feel it is your destiny.
Be faithful to your calling. Be faithful to your vision. Be faithful to your life of significance. That is enough.
Reflection
Why does your vision, your life of significance matter to you?
What would happen to the people you want to help if you don’t help them?
Forget comparison with others; what legacy do you want to leave in the lives your vision, your life of significance will touch?
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
We recently had a Beyond the Crucible team meeting in Savannah, Georgia. It was one of, if not the most, productive team meetings we have had.
Our mission was to chart the future course of Beyond the Crucible for the next 12 to 18 months. Why was that team meeting so productive? How do you assemble a great team and provide an environment to maximize collaboration, effectiveness and trust? As I reflected on these questions, I came away with some thoughts.
Just so you know who is in the photo, from left to right we have Margaret Hibbard, the Operations Manager at Beyond The Crucible; me, Warwick Fairfax, the Founder of Beyond The Crucible; Cheryl Farr, Founder and Chief Strategist at Signal Brand Innovation; and Gary Schneeberger, President of ROAR.
Here are some keys to assembling a great team:
1. Pick the right individual team members. Seems obvious, but it is not always easy to do. You need team members with diverse skills who realize what their talents are and, as importantly, realize what their talents are not. Each team member knows their lane, but importantly are willing to help other team members and receive help from their teammates.
2. Choose team members who are secure within themselves. They are driven and have a desire to achieve, but they don’t need to dominate and prove they are better than other team members. They are comfortable with who they are and not threatened by who their teammates are.
3. Have team members who are respectful. This is critical. Each team member must respect the value and contribution of other team members. They also don’t feel the need to “win” every discussion of every new initiative.
4. Team members must be authentic and humble. Character matters. People of character, I believe, are humble and don’t need to put on a mask. They are authentic and don’t have hidden agendas.
5. Each individual team member must be 100 percent committed to the vision of the organization. In the case of Beyond the Crucible, we believe you are not defined by your worst day. That you can bounce forward to a joy-filled and fulfilling life that we call a life of significance, a life on purpose dedicated to serving others. Our team is 100 percent committed to that vision and believe it is as much their vision as my vision as the founder of Beyond The Crucible. You need to create an environment team members feel is a safe place. They feel they can be heard and be vulnerable, that their opinion matters. That does not mean that each opinion on each issue will be the opinion that “wins,” so to speak; but they will feel that individually and collectively they are helping to shape the future direction of the organization. How do you create this environment of safety and vulnerability? That is largely up to the leader, who needs to choose team members who will help create such an environment. The leader needs to model vulnerability and go out of their way to make individual team members feel heard.
6. Team members need to have differences, such as in temperament, personality and experience. As one longtime leader has put it, “I don’t need two me’s on my team.”
7. Team members must genuinely care for each other. They must show kindness and a willingness to know how each person is doing. You can’t manufacture this. It has to be genuine. Often in break times, during meals, there will be occasions where team members will ask how family members are doing and show by their ability to listen and ask questions that they care about the whole person.
As I came away from our team meeting in Savannah, I was incredibly grateful. This was a team of motivated individuals who cared as passionately about the mission of Beyond the Crucible as I did. They knew who they were, what their skills were and what they were not. They were respectful of each other and did not need to dominate. They were humble and authentic.
We had rich and amazing discussions that really moved the Beyond the Crucible conversation forward. But yet in the down times in meals between meetings, we also had rich and vulnerable conversations about our lives and families. Team members such as this in an environment that feels safe, secure and empowering can enable great things to get done.
Having a great team and a great team meeting is not easy, but it is possible. It starts with having the right team members and it requires the leader of the team to help foster an environment of respect, vulnerability and compassion. When people feel they matter and that they are critical to the mission of the organization, they know they are far more than cogs in a machine and wonderful things can happen. When you put people first and respect them, it unleashes an energy and power that can accomplish great things.
Reflection
Do I have the right team? Team members with different skills who know who they are and respect each other? If not, what would be the first step to finding team members who are qualified and respectful of each other?
How can I model as a team leader, the kind of behavior I am looking for in the team? Perhaps I can show vulnerability and go out of my way to show the individual team members that their opinion and contribution matter.
How can I show the team that the vision and mission of the organization is not just my vision and mission but theirs, too? Perhaps I can ask team members what they think of the vision and mission of the organization. Why does it matter? Who does the organization help and serve? How can we take the organization to the next level to care for and benefit even more people?
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
As we reflect on the Trials to Triumphs Assessment and the related podcast series, we might wonder what the key takeaways are and how do we indeed go from Trials to Triumphs. Just to recap, the assessment was based on surveys of more than 11,000 people. Additionally our thinking has been influenced by the more than 120 interviews on our podcast with men and women who have not only bounced back from their crucible moments but have bounced forward to lead lives of significance, lives on purpose dedicated to serving others.
One of the important insights we have observed is that for most of us, our journeys from trials to triumphs are not easy, in fact they can be a bit bumpy. We might move forward and make some progress only to hit a speed bump or another crucible. We recover from that and move forward to at times face other challenges. The key is are we moving forward, are we learning lessons from each speed bump and crucible? Do we have the mindset that the crucibles and challenges happened for us, not to us. Perhaps we even see gifts in the crucibles, as many of our guests on the podcast have. Do we have a resilient mindset, choosing to move forward and not dwelling in the past?
Another insight we learned from the podcast series in particular is not only is the journey from trials to triumphs not easy, but we can actually hit more than one waypoint on our journey. For instance, it is quite possible to go from Stuck at the Starting Line (someone who has not processed their crucible, and is stuck; they are living in the past with anger and hurt) to being Afraid to Trip (someone who while they may have accepted and processed their crucible at one level, and has a vision for the future, but they feel cautious about moving forward; something is still holding them back). So a person can move forward from one waypoint, in this case Stuck at the Starting Line, but then find themselves with challenges at another waypoint, Afraid to Trip.
As we discussed each of the six profiles on our podcast series, I shared my personal reflections for the profiles that I had experienced. Remarkably, I found myself having gone through each of the six profiles. I moved forward, I tried to learn the lessons of my crucible and the lessons of the challenges along the way. The path forward was not easy, and it was painful at times. But I kept moving forward, and tried my best to not wallow in bitterness and anger, forgiving myself and others as necessary.
It was eye opening for me, charting my path and my growth over the years, since in my case I spent time at each of the waypoints that the profiles of the assessment identify. To be clear, you don’t have to go through each profile as I have done to go from trials to triumphs. But you may go through more than one waypoint, more than one profile and the road may get bumpy at times. You may have times of rapid forward movement and times where you feel like you are hardly moving forward at all.
So long as you have your eyes looking ahead, and you are finding ways to not let the past hold you back – which might mean there are seasons of some processing and reflecting on the past in order to move forward – then you will find a way to move forward. You will find a way to triumph, which we believe is living a life of significance, a life on purpose dedicated to serving others.
To let you know my journey, I will share with you the waypoints, the profiles, I experienced in my journey to Hitting my Stride, to leading a life of significance.
– I started out On a Different Track. I grew up in my family’s 150-year-old family media business in Australia. My life was one of duty and obligation. I was living someone else’s vision, the vision of my great-great grandfather, John Fairfax. I was not on my own track with my own vision. I was living someone else’s life.
– Then I went to On a Mad Dash. I launched my $2.25B takeover in 1987 to change management and bring the vision for the company back to the ideals of the founder. In the months leading up to the announcement of the takeover and the years until the company had to file for bankruptcy in 1990 because of all the debt we had and the deep recession in Australia, I was certainly in a Mad Dash. There were numerous refinancings and lots of activities to try to keep the company afloat.
– From there I was Stuck at the Starting Line. After my takeover bid ultimately failed in 1990, I was certainly not moving forward. My whole life I had prepared myself to fulfill my duty to go into the family business. Now that life was over. What was I going to do now? I had quite a few years of feeling stuck, reflecting on the pain I had caused others, family members and employees of the company, and the pain I was feeling.
– Then I had a Running in Place time in my life. We moved to the U.S. and I got a job in the late 1990s for a few years in an aviation-services business in Maryland, where we now live. While I did fine, I felt that I was not using all of my skills and abilities. I was surviving and not thriving.
– I had an Afraid to Trip period, too. In 2008 I gave a talk in my church about what I had been through in the family business and the failed takeover. I spoke about the lessons I had learned from this. Somehow the people in the congregation seemed to be able to relate to my story. So the idea was birthed within me to write a book about my journey, Crucible Leadership, and about what I had learned about bouncing back from crucibles. But progress was slow. It took me years to write the book and years to get it published. It was painful to write about what I had been through. There was progress, but at times it felt glacial.
– Finally, I feel like I am now in a period of Hitting My Stride. As mentioned I have my book Crucible Leadership, I have a podcast Beyond The Crucible; along with speaking and writing. I am focused on leading a life of significance, a life on purpose, dedicated to serving others.
The key point is that I kept moving forward. I tried to learn the lessons of my crucible and not wallow in bitterness and anger. I tried to live a life on my terms in line with my gifting, abilities and passions, not those of my ancestors in the family business. I tried to live a life in line with my beliefs and values. I kept thinking and praying about what is the next right step. For instance, in 2003 I felt like I was not using all the gifts and abilities that from my perspective God had given me. So I went to an executive coach who did mid-career assessments, who said I had a good profile to be an executive coach myself. And so I pursued coaching.
The important point is that when I felt led to take a step I did. I kept moving forward. When I started writing my book, it was slow because it was so painful to reflect on my past experiences and hard won lessons. But I kept moving forward, writing one chapter at a time. Challenges would come up. I felt the best shot I had of getting my book published was to pursue Australian book publishers. While they were intrigued, for a variety of reasons they said no. But I kept moving forward. One publisher suggested that I needed to have a brand, so that there would be a community that would be interested in my book. So I focused on building my brand, which ultimately led to our podcast, writing and speaking.
Moving from Trials to Triumphs is usually not easy, and almost inevitably there will be challenges and perhaps more crucibles along the way. You have to have resilience. You have to process and understand the lessons of your crucibles. You have to forgive yourself and others. You have to learn and grow and live your life, not someone else’s. You have to pursue a vision that you are indeed off-the-charts passionate about — a vision that is about others, a vision of purpose that leads to a life of significance.
That is the way forward. The journey is not always easy, but it is a journey of hope and service to others.
Reflection
After taking the Assessment, reflect on what waypoint, what profile you are in.
What lessons do you need to learn based on where you are? Perhaps you need to further process your crucible, forgiving yourself and others.
How can you take steps to move forward so that you can Hit Your Stride and live a life of significance, a life on purpose dedicated to serving others?
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
Over the last five years, Beyond the Crucible has conducted a two-phase quantitative study to develop a valid, projectable understanding of how people experience life’s crucible moments. We wanted to understand how some people turn trials into triumphs — and why others get stuck in the aftermath, sometimes spinning their wheels for months, years or even decades without being able to truly move on.
On our podcast, Beyond the Crucible, we have recorded more than 120 interviews (and counting) with people who have not only bounced back from their own crucible moments, but successfully bounced forward to build new lives of significance. In listening to these stories, we noticed something: No matter how different the crucible stories and their bounce-back journeys were, they all shared certain beats along the path to recovery and significance. Every person’s story was so very different — yet they had remarkably similar touchstones.
What if we could actually identify a predictable path for bouncing forward from a crucible moment to a life of significance? We theorized that if we could do so, we could help people accelerate their journey forward. And we might even be able to help people who were stuck on the path from trial to triumph get unstuck and start moving again.
The Big Aha Moments: Mapping the Journey from Trials to Triumphs
After surveying more than 11,000 people from all walks of life across the United States, six important learnings emerged.
1. Most of us admit to having experienced at least one devastating loss or setback in life that changed us for good. Nearly three of every four people (72 percent) report that they have experienced at least one crucible moment so traumatic or painful that it fundamentally altered the course of their lives.
2. What about the 28 percent of people who say they haven’t had a crucible moment? In short, they’re in denial. No one gets to sail through life without having their trajectory altered by some loss, failure, or setback. About 1 in every 4 people have experienced what we call “veiled crucibles” — crucible moments that remain unacknowledged by their bearers, but still have a measurable and discernible effect on their lives.
3. There is a predictable map for moving from crucible to triumphs in life. This bounce-forward map is comprised of five progressive stages:
Stage 1: Trial – The immediate aftermath of your life-altering crucible moment, where we are fundamentally changed.
Stage 2: Processing – The necessary step of processing the fallout from a crucible. To move out of this stage, we must recognize and let go of the feelings of anger, hurt, or unfairness that result from the crucible. (At Beyond the Crucible, we sometimes refer to this as the “refining” process.) Not surprisingly, this is where a lot of people get stuck on the journey from trial to triumph.
Stage 3:Vision – Once we are able to process what happened, it’s time to cast a new, post-crucible vision for our life. (At Beyond the Crucible, we believe that the most fulfilling visions are driven by significance — that is, a life on purpose dedicated to serving others.)
Stage 4:Reality – The next stage is focused on creating a real, actionable plan to turn that the new vision for life into our everyday reality.
Stage 5:Triumph – In this final stage, we are on the path to a new, exciting, significant, post-crucible life. We have acknowledged our crucible and the transformational impact it’s had on us. We have moved beyond the hurt to cast a new, meaningful vision for our life. And we’re in the process of turning that new vision into reality.
4. Your starting point on your personal path from crucible moment to a life of significance is not a product of your age, gender, personality, ZIP code, marital status, religious affiliation, or any other label or reason. It is 100 percent a product of how you see yourself, your crucible, and your place in the world at a particular moment in time. It is a “you are here” indicator on your own personal path from trial to triumph.
5. One of the things that surprised us most in the research: As part of our hypothesis, we posited that people who understood how they were wired would be better at bouncing forward from their crucible or following their own path. (At Beyond the Crucible, we refer to this as understanding how you were “designed.”) In fact? No. Knowing how you are inherently designed — what you’re good at and what you’re bad at, what you like doing and what you don’t — does not give you a statistical leg up or a shortcut on your Trials-to-Triumphs journey. While understanding your design may accelerate certain stages of your personal journey across the map (such as how fast you can turn your vision into reality, for instance), it does not fundamentally change your path. Moving from trial to triumph is all about moving through your crucible, learning to let go of the pain associated with it, casting a significant new vision for your life, and charting a course to transform that vision from an idea into your reality.
6. While there is one map, everyone’s journey from crucible to triumph is not the same. There are six different types of journeys, or paths across the map, that people can take to bounce forward. Take our free Beyond the Crucible Trials-to-Triumphs Self-Assessment to find your own unique “you are here” mark on the map” as you being your journey. Then listen to our podcast series unpacking each of the profiles to learn more about how you can triumph a reality in your life.
Reflection
Have you found yourself stuck in trying to move beyond your crucible? If so what can you do to start moving forward?
Which of the five stages of moving beyond your crucible has presented you the most challenges? Why do you think that is?
When you think about “triumphs” in the aftermath of your crucible, what does that destination look like for you? Write down as many thoughts as come to mind, so you can refer to them after you take the assessment as you chart your course to a life of significance.
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.