To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
A comment from a recent guest on the show about the tension between growth and comfort as we aim to move beyond our crucibles prompted a blog on the subject that fuels this week’s discussion. Warwick and Gary examine three truths about why prioritizing comfort rather than growth when setback and failure strike will not lead you to the joy and fulfillment of a life of significance.
The only way forward is to press into what your crucible teaches you about yourself, the growth it’s granted you in your wisdom and resilience, and be ever-ready to dial them up as needed.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
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Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond the Crucible.
Gary Schneeberger:
Comfort is something that we feel, and as we've discussed here, we can feel it in different ways. We can feel it, the crucible is comfortable, because it's what I've known, and even it's hell, but it's home. Or comfort can be, "I don't really have a crucible. Everything's fine. Nothing to see here." That can be comfort too, that emotion. But growth is an action. Growth is something that happens to you. Growth is something that you step into. Growth is something that you pursue.
Growth and comfort. Two distinct concepts that we talk about this week is we take a deep dive look into our latest blog at beyondthecrucible.com, Why Growth and Comfort Can't Ride the Same Horse. That phrase is something our recent guest, Dr. Margie Warrell told us. And we not only unpack why it's true, but also how you can make sure you saddle up for the journey that will lead you to growth and to a life of significance.
So, Warwick, this is one of the episodes that we talk about a blog at beyondthecrucible.com. This blog is entitled, this one that we're going to talk about here is called, Why Growth and Comfort Can't Ride the Same Horse. Sounds intriguing, doesn't it, folks? Keep listening, because you'll find out why. One of the interesting things about this though, Warwick, is that this is the first time we've spoken on the podcast about a blog that was written by somebody other than you. This particular blog was written by me, and I'm just going to explain a little bit of the inspiration for it before we get into the details of it. But it came from an interview we did a couple of weeks ago with Dr. Margie Warrell, who is a friend of yours, and she's a friend of the show, and she said something while discussing her book, The Courage Gap, that I used for the title of this blog, which is, Comfort and Growth.
She actually phrased it, "Growth and Comfort Can't Ride the Same Horse." And it stuck in my head in a way that I just couldn't get it out. It's like, why is that true? What does that mean? And it's interesting for me, just by way of introduction, folks, I was going to say as Warwick and I were preparing for the show, I was going to say I'm a quote nerd, word very kindly suggest that I should call myself a quote connoisseur, because that sounds better than quote nerd. But I have a whole bunch of books of people with quotes, right? Here's Winston Churchill, what's this one called? The Smart Words and Wicked Wit of Winston Churchill. I've got quotations of Ronald Reagan. I've got Abraham Lincoln, the Wit and Wisdom of Abraham Lincoln. I've got something here from Brooks Brothers clothiers called Classic Wisdom for the Good Life, and I've even got, folks, The Wit and wisdom of James Bond. So-
Warwick Fairfax:
That's great.
Gary Schneeberger:
In addition to, right, here's the big one. The big one is this is sort of the small B bible of quotes, Bartlett's Familiar Quotations. So, I bring all that up, because you've probably heard on episodes of the show, especially episodes we talk about a blog, you've probably heard and seen me bring out quotes and get Warwick's reaction to them as he's making points through the blog. I probably won't do that, since this is the blog I wrote, pulled out for quotes. But I just wanted to set the stage of, Margie's quote really struck me, and I really wanted to unpack why that was and how that helps us move beyond crucibles.
And it's interesting, one of the things that we've noticed from the show is that we've gotten a lot of quotes over the years. We could put our own book, Warwick, we could put out our own Beyond the Crucible quotes from Guest's book, because people do say truly insightful and meaningful things to us on the show here. But I just want to ask you, Warwick, since you know Margie, as much as it struck me, I'm wondering, when she said to us, "Growth and comfort can't ride the same horse," what kind of impact did that have on you? Did that stick with you? What are your thoughts about that quote?
Warwick Fairfax:
Yeah, when Margie said that, it sure did. It struck a chord. It makes so much sense. And really, the first thought that occurred to me is that when we're talking about growth and comfort can't ride the same horse, that is literally true, because one of the big stories that she shared was about a real horse. That growth and comfort can't literally ride the same real horse. So, the story that she shared was she grew up in Australia, a number of hours outside of Melbourne on a dairy farm, so there were horses on that farm. And when she was somewhat of a young kid, I don't know if it was 10, 12, somewhere around there, she wanted to ride a horse, and the one they had was a tame horse, but it was enormous, certainly compared to a young Margie. And she was terrified, but she was not going to let that horse, the fear of riding that horse overcome her.
She got on it and eventually learned to ride it. Now, ironically, that was the toughest moment, because later on she said to her dad, "I'd like to a bit of a wilder horse," a brumby horse as we call it in Australia. And that wasn't that big a deal, even though it was a wilder horse, the toughest moment, the toughest time was riding that first tame horse. And so, I think what that means more broadly is that none of us, certainly me included, maybe me especially, like doing potentially risky and scary things. I don't really like change that much, to be honest. But in order to grow, to expand your learning and capabilities, you have to have the courage to try and use scary things. You have to, in Margie's case, be willing to ride that enormous big horse, to get on that horse for the first time and make that horse move a few steps.
Typically, in horse riding you stick your feet in the backs, the heels into the horse. That's what you're meant to do. Maybe shake the reins a bit and off you go, hopefully not too fast. For me, it's ironic, while I don't like change, I don't like doing new scary things, I've done quite a few things that are very different in different parts of the world. As listeners may know by now, I went to Oxford at age 18, that's other side of the world from Australia, and didn't really know anybody there. Worked on Wall Street, again, didn't know anybody then at age 21 in New York City, then I got to Harvard Business School. Later on I launched this $2.25 billion takeover of my family's 150-year old family media company. And one of the things that I most didn't like about it is it put me in the limelight. I was on TV, at least my image was pretty regularly. I'd go to the mall and people would go, "Oh, that's Warwick Fairfax." I hate being noticed like that, so that was not fun.
And then later on I spoke in church in 2008 giving some illustration about my story, about what I went through in my family business. I've written and got a book published, launched this podcast. Each of those things were scary and new and led me to grow. So, it's ironic, I'm somebody that really doesn't like change or doing new things, but yet I've done many new things in many parts of the world.
Gary Schneeberger:
We talk a lot at Beyond the Crucible about what, Warwick, is called the pit, right? That bottom level when you bottomed out after your crucible, you can be in the pit. And we've heard it described by so many guests, including us, have talked about it's unbearable, it's searing pain. Warwick said it, I think earlier here, it's a very difficult place to be. But as I thought about that and I thought about my own story, that pit can also be comfortable. That pit can also be, yes, the way that I phrase it in the blog is, it's hell, but it's also home in some ways. And in my own experience, as having struggled with alcoholism in my early 30s, I mean through my early 30s, I was, after I became sober I was not comfortable venturing out into social situations with friends who knew me as someone who drank.
I was worried, folks, I was worried that I would not be liked as much. People would not want to share my company, that I wouldn't be funny, that I wouldn't be, all those things that I thought in my weaker moments, despite the difficulties alcohol caused me, those things that helped make me, me, I thought were tied inextricably to alcohol. And so, that was uncomfortable to walk out of that. And I discovered that comfort, I'm going to stay in this pit here a little bit, because if I go out of it, even though I'm sober, if I go out and venture out into the world, people are going to either reject me or not like me as much. That was a difficult thing to get over. It was only by going out and doing those things, going out with friends, not drinking, where I realized that nobody held being sober against me. Far from it, they were happy for me that I was no longer on a destructive path.
So, the courage I had to muster to overcome the comfort of the pit feels like home. Even though it was destructive, the courage I had to muster to get beyond that was to go enter society again as a sober person. And those two things could not have ridden the same horse. My comfort in the pit and my moving beyond my crucible could not have the growth to get there, could not have ridden the same horse. This point, Warwick, comfort can often be what keeps us tangled up in the aftermath of our crucible. What's your perspective on that truth?
Warwick Fairfax:
Gary, as you share your story, it's so interesting. Not everybody has gone through your crucible of alcoholism, but yet, there's a broader metaphor. You're thinking, "Hey, this fun-loving persona, this sort of happy-go-lucky guy, it only exists with alcohol. Unless I'm inebriated on my fourth, fifth glass or whatever, I'm just going to be this, I don't know, gray-like boring person that people will not want to be around." And that you hear the good voices, or the bad voice, it just says in your ear, "Gary, without alcohol you're nothing. Nobody will like you. Alcohol is all that produces the fun, loving, happy-go-lucky Gary that everybody likes."
And then when you found in, I'm sure those first months, years when you weren't drinking, it's like you're still the same person. Maybe better. Now, maybe some of the people that just like drinking themselves under the table, maybe it's like, "Oh gee, I don't want to be around Gary, because it makes me feel bad, because he's sober and I'm not," whatever. That's a dip. But your real friends there was like, I don't know if they said finally, but it's like they like being around you. So, there's this negative voice you've referred to, the phrase self-talk is different than self-reflection. The phrase you use, the negative self-talk says, "I'm nothing without alcohol," in your worst months. But you found, "If anything, I'm funnier, happier, people like me more." Does that make sense? It's like you felt like this was home, but in reality it was all a lie that wanted to keep you there. Does that make sense?
Gary Schneeberger:
Oh, absolutely. And it'll be, gracious by the time this episode airs, it'll be close to 28 years since I've been sober. You're absolutely right. It was something that just, I allowed it to make me feel comfortable and that comfort and growth couldn't coexist. I had to break out of what felt like comfort, which really wasn't, to go into living this post-crucible life. I had to live the post-crucible life. I had to get on the horse, throw the comfort away and go toward growth. And I did do that, and it's made all the difference in my life. And so, so many of my friends, just a couple of weeks ago before we recorded this I celebrated my 60th birthday, had a big party and neighborhood friends of mine who were my drinking buddies when I was in the grips of my alcoholism, still my friends, still love me, still came out to celebrate me. So, you're absolutely right. People have discovered in fact that they liked me probably a little bit more than they did when I was not sober.
Warwick Fairfax:
Who knew, right? It's like, "Huh, maybe I'm more than just the alcohol. Maybe that's diminishing the true Gary, not enhancing it." And that's the lie. So yeah, I mean, when I think of this whole issue of comfort and growth and I love that phrase you used, "It's hell, but it's also home." I'm reminded of a movie that we both love with Tim Robbins, The Shawshank Redemption. I think it was set in a prison in Maine, and I don't if it was the '30s, maybe it's the '50s, it was a long time ago. In one of the scenes there's an inmate that gets released and he can't handle being out on the outside. And from what I understand, this is somewhat common that prisoners get released and they find a way to commit a crime to get back inside, because that's the new normal. They're somehow comfortable in some strange sense. I guess more broadly, it is possible to feel like our own prison of our crucibles can be comfortable.
In my sense in some way I can relate to this, as listeners know, I grew up in a large 150-year-old family media business in Australia. In one sense I grew up in a crucible. It was a 24/7 crucible life. I was expected by my parents to one day lead this large company. I felt immense pressure and expectations from them, certainly myself, as well as some degree of inadequacy. I felt like I had to be almost like Superman in some sense. It's like the bar was so high, pretty much impossible to reach. And so, as I often talk about, in the Bible talks about the prodigal son who went away and wasted all this money. Well, I was the "good son" that stayed home and worked hard. I did my undergrad at Oxford, worked on Wall Street, got my MBA at Harvard Business School, and it was all part of a plan to prepare myself to one day be the leading figure, or a leading figure certainly in the family media business.
So, pre-takeover, which we'll get into later, it was very challenging. There were infighting amongst family members going back decades. Just pre-takeover my father died. So, despite all this growing up in the family media business, John Fairfax Limited in Australia, it was the only life that I knew and I never would have left voluntarily. It's like, could there be a better life outside The Crucible, which we'll get into. I'm not even sure that I would have called it that. It's like, "Well, I don't know, but I can't do that. That's my duty." And to step out aside of the circle, step outside of the John Fairfax Limited zone, who am I if I'm not the fifth generation heir to this family media company? I'm nothing. It would be a very scary thing. So, is it possible to have a better life outside of that crucible? I couldn't have even asked or answered that question. It just, this was home. It might be extremely painful, very scary, very difficult, but there is no life outside of this.
I think also the Lord of the Rings and the Hobbits in the Shire, they never left the Shire. It was the only life they've ever known. You never leave the Shire. It's this comfortable place. That doesn't seem so bad, but the point is, accomplishing things and saving middle Earth and all that, no, no, you don't leave the Shire. Well, in my case, you don't leave John Fairfax Limited. This is the only world I ever knew. And no, I never would have left voluntarily. So yeah, I get how you can be comfortable amidst the crucible. It may be painful, but it's the only life you've ever known, and how can you leave that for some scary unknowable future that in the midst of your living in hell on earth, if you will, it's like, well, anything that's different, it's going to be worse, right? A bit like Eeyore and the Winnie the Pooh, it'll be worse. The saddest this is, change will lead you to a place where it will be worse and more painful, so why change?
Gary Schneeberger:
Yeah, I mean, for me, again, my alcoholism cost me a job, cost me more than one job. Cost me friends, cost me relationships. It cost me a lot of stuff, but still in that twisted way it felt like this was comfortable, because it's something, it was what I knew. And that's the thing that we're trying to get you to realize, folks, is that when, that's one of the reasons why growth and comfort can't ride the same horse. So, find growth, look for growth, have the courage to pursue growth and let comfort fall to the wayside. Because at the end of the day that's not going to, comfort's not going to pave your road to a life of significance. I think that's fair, right?
Warwick Fairfax:
Absolutely.
Gary Schneeberger:
Second point in my blog, weird me say ... It's weird for me to say in my blog, second point in my blog is this, and stick with me on this one, folks, because it's pretty much a 180 from the first point. The second point is, comfort can breed a false sense of having overcome a crucible. By that I mean, it's sort of the other end of the spectrum. If the first point is that comfort can come from the crucible, because it's all you've known, as painful as it is, it's what you've known, it's what you feel you've become. It's what people relate to you at, this one is, the pit doesn't feel safe so much, it doesn't feel like a pit.
At some point you're allowed, you get yourself to believe it's not a pit, it's not that bad. This idea that comfort can breed a false sense of having overcome a crucible or having not even had a crucible. That's what can happen in what is at point two here. We forsake the notion that we've experienced something that has changed the trajectory of our life, and we continue on just sort of, I've heard you say, Warwick, on this show, a dozen, more than three dozen times, "Nothing to see here." You get into that kind of nothing to see here attitude, right?
Warwick Fairfax:
Absolutely.
Gary Schneeberger:
So, two times for me, just to continue my story, two times for me before I entered rehab and got sober, I danced around the edges of it. One time I actually started to see a psychiatrist. I went to a couple meetings, I mean, a couple appointments. He talked to me, I felt, "Hey, I'm feeling pretty good." Never went back, started drinking again.
Then one night things were so bad that a good friend of mine who had encouraged me before to get sober had driven me to the rehab hospital. I eventually went to six, eight months later, drove me to the front door, called in. There was someone there who was ready to meet me, and I never got up the courage to knock on the door, because I was convincing myself, "You know what? Now that I'm standing here, it's not so bad. I have some issues, and I might have lost some respect from some people, but I'm not as bad as the other guy, or I'm not as bad as what they tell in the movies, or something." I talked myself out of it. I tricked myself into believing I was not in a crucible. And that's what this second point is really all about. So, I know, Warwick, this may not fit your story exactly, but what's your perspective on this idea of the second point that we can indeed convince ourselves that our crucible isn't anything like that at all?
Warwick Fairfax:
Yeah, it's such a great point, Gary. I think listening to your story, and you've shared this elsewhere, I think you felt like, "I can handle this. I mean, I'm not dangerous when I'm drunk. I don't hurt people. I'm just a fun-loving guy. I don't do anything terrible. I don't yell and scream at people and put them down. I'm not that kind of alcoholic, that kind of drunk person, and heck, I can get my job done."
Gary Schneeberger:
I was high functioning. I was high functioning. I could be out all night. I could get up the next morning and I could drive work. So, you're right, that made it harder to get help, because I didn't feel I needed it because I was still humming on all cylinders in some areas of my life.
Warwick Fairfax:
And I think a number of us can feel that way. It's like, "It's not that big a deal. It's not really derailing my life." And maybe it is in some ways, but you kind of overestimate how effective and functioning you are and underestimate how much you may be hurting people. And so, you feel like, "Nothing to see here. It's all good." And yeah, you're right. Mine is not quite the same. But in my case, growing up in this large family media business, if you said, "Do you think you're in the midst of a crucible?" And I'd say, "Well, no. It's just life. It's my life, but it's just life." It's like, boy, do you realize in certain parts of the country, like where you are, Gary, in Wisconsin, it gets cold? Maybe you'll get below zero at night. There'll be highs are teens.
Gary Schneeberger:
Maybe? Come on.
Warwick Fairfax:
Exactly. And you're thinking of like, "Am I living in a crucible living in Wisconsin?" No, it's just life. It's hot in summer and cold in winter, and that's just life. Many people, they may not like their job. Maybe they're living paycheck to paycheck and maybe the kids are going through some challenging times. Maybe life is tough at school. Maybe some of the teachers aren't great. Maybe your boss isn't great. That's not a crucible, it's just life. As one of our former prime ministers in Australia in a moment of madness, as Malcolm Fraser in the 1975 election, he said, "Life wasn't meant to be easy." As a politician that's not a good winning slogan.
Gary Schneeberger:
No, that's not going to look good on the campaign button or a bumper sticker, I don't think.
Warwick Fairfax:
Yeah, I'm sure his public relations guy said, "What are you thinking, don't say that. That doesn't play well in the media. Life wasn't meant to be easy." But yeah, in my case, I just felt like there were so many challenges with family members and infighting and expectations, and was this a crucible? No, I just felt like it was just life. And more generally, we can think of other situations such as the workaholic father or mother that might say, "Look, I've just got to work hard for the season for these next few weeks, the next few months, and then I can spend more time with my spouse and my kids." And tomorrow never happens. I think of that great song, that haunting song Cats in the Cradle by Cat Stevens. And there's several lines in there where the father tells his son, "Look, sorry son, I've got a lot on my plate. I can't be with you. Can't play with you, but soon we'll be together." And the line is, "We'll have a good time then."
And it's just haunting, because I remember thinking, "I never want to be that kind of dad." And fortunately, I was able to be present with my kids and I didn't have that particular story or issue. But it's easy to fool yourself into thinking, whether it's alcoholism or being a workaholic or whatever your challenge is, "It's just a season. It'll go away, or I can handle it. And after all, isn't it about quality time, not quantity time?" The quality times I have with my kids and spouse and friends, that's really what matters. So, when you're in this kind of crucible, you can fool yourself into thinking, "It is temporary, it won't last, or even that it doesn't exist. It's just life."
And so, by dismissing it, inevitably you don't deal with it, because it's not a problem, or if you think it's a problem, it's a manageable problem or it's a temporary problem. Here's all these lies and negative self-talk that convinces you you don't have to do anything. It's either not a problem, a temporary problem, or you can deal with it and it's not that big a deal. Those lies are very destructive to your own life and typically to your friends and family.
Gary Schneeberger:
And I just thought of this, as you were talking, and I can't believe I didn't think of it beforehand. Because as I said, my birthday, a couple of weeks ago I turned 60 and every year on my birthday since I turned 50, I've posted on social media, X number of years, my age, X number of things I've learned in X number of years on earth. From the beginning of this, actually, from my 50th birthday, so for the last 10 years I changed them around from year to year, add some new ones.
But one of the things that I write that I believe to be true is that comfort can be a form of cancer in the sense that it can erode away your life. If that's what you prize, if that's what you value, if that's what you grasp, if that's what you grab for, only living in comfort. I mean, we talk about that all the time at Beyond the Crucible, right? A life of success, a life of comfort is not the end goal necessarily. You've got to have a life of significance. I think comfort can be something that keeps you, to the point of what this blog talks about, keeps you from getting beyond on your crucible. And if you don't get beyond your crucible, you don't get to your life of significance, right?
Warwick Fairfax:
Yeah, it's such a good point. Comfort can be its own crucible. I think of people who retire. You get to the point in life, you work at your company for 30, 40 years, and you think, "Great, I can retire." Maybe you've got a decent package from the company financially, and play golf or live at the beach. And typically, people who retire who do that, they die young. That's what the studies show. What that means is, you want to live a long life, which we all do, you need purpose, you need meaning. You need what we call a life for significance, a life on purpose dedicated to serving others. Maybe you retire from your regular job, but maybe you volunteer with church or nonprofit or find something that you feel like is rewarding using your skills and things you're passionate about.
So yeah, I mean, as you were saying a minute ago, "Some people who think life is all about success. If I'm CEO or start a big company or whatever it is, and I have this nice house, great cars, the boats, the travel," it becomes empty. You achieve everything you ever wanted to. And it's like, "Well, what now?" You tend to fool yourself into thinking, "Oh, if I get a bigger house, a bigger car, if I grow my company 30%, then I'll be happy." But it never happens.
And so, you are comfortable financially, but yet very often, typically sometimes you are miserable. Money and success in of themselves, and as listeners know, I grew up with about as much money, success, and status, because the Fairfax family were very respected in Australia and certainly Sydney. It's like being a Kennedy or a Bush, Rockefeller, what have you. But yeah, extreme comfort, which I suppose we had in some sense, at least financially, it doesn't make you happy. Certainly true in my family. So yeah, comfort can be its own crucible. And if comfort is your highest goal, certainly in terms of success or financially, it won't lead to joy and fulfillment. You might think, "Oh, once I get to that next rung on the ladder, then I'll be happy and fulfilled." You won't be. And that's the sad thing. So, comfort could be its own prison and crucible.
Gary Schneeberger:
Right, and the reason that you don't get to that joy and fulfillment is the purpose, or is the point of this blog that we're talking about and the point of what Margie Warrell said, and that is, "Growth and comfort can't ride the same horse." The reason that you end up stuck there in a place of where you're leaning into whatever that comfort may be as opposed to that growth is that you haven't saddled up, right? You haven't saddled up a horse that's carrying growth that can help you get to that life of significance, that joy and fulfillment.
Warwick Fairfax:
Absolutely. And at Beyond the Crucible, now that I think about it, we define growth in a particular way. Here at Beyond the Crucible we believe the ultimate goal in life is a life of significance, a life on purpose dedicated to serving others, that will lead to joy and fulfillment. We believe certainly the Christian faith, and I would say almost all major religions, psychologists will tell you that focusing on others and life on purpose certainly will lead you to more joy and fulfillment than just focusing on yourself and money and fame. So, it's really a universal truth. When we talk about growth here is better than comfort, we're talking about growing as a human being, growing in the sense of trying to bring a vision to reality that others said it, that somehow has a sense of purpose and meaning.
We're not defining growth as in you grow your company or you grow how much money you have in the bank, but you are physically growing the size of your house or how many cars you have. We're not talking about self-centered growth. We're talking about growth in the sense that leads you to being a better person that somehow has a greater impact on the world, whatever that means to you, that helps others and has some sense of purpose. So, at least at Beyond the Crucible, that's how we define growth, if that makes sense?
Gary Schneeberger:
Yeah, for sure. And that also, this is so funny, when we do episodes where you've written the blog, you always take the last point or one of the points before I get to them, and you lay it out perfectly. And you did it again on the blog that I wrote, which is fabulous. The more things change, the more they stay the same. It's beautiful. The third point in my blog, the final point in my blog is that growth is the only elixir that can propel you beyond your crucible. And Warwick just explained that, that getting beyond your crucible from our perspective means getting on that journey to a life of significance. And you can only do that. Growth is what is the fuel, is the rocket fuel, the jet fuel, the elixir that gets you to that place.
I mean, on every episode, more or less, I will end a show with something along these lines to folks, like you who are listening and watching. I'll say, "We understand that your crucible experience is hard. We understand the pain, we understand it can knock you off your feet. We understand it can change the trajectory of your life, but we also know it's not the end of your story. We also know that if you learn the lessons from your crucible and you apply those lessons, it can lead you to on a journey that will end at the greatest destination you can ever end at." And the last words I say on every episode of the show, maybe not the first couple, because I hadn't thought of it yet, but the last words are, what is that end destination? A life of significance, like Warwick just said. That is where growth, saddling up the horse for growth, putting comfort aside, going toward growth will lead you to a life of significance. And by definition that means you've moved beyond your crucible.
One key point I want to say before I turn it over to you, Warwick, is that even when that happens to you, folks, even when you've done that, great example, right? I've been talking about my crucible of alcoholism. And I've been sober now, as I said, it'll be 28 years in April, and that crucible's done. But guess what? I've had other life-rattling crucibles that have happened since then. So, those things that I learned about how to manage a crucible, those things that we talk about at Beyond the Crucible can help you get through the crucible you're going through right now, can help you get through crucibles that come in the future.
Because here's the truth about crucibles. They tend to come back like hiccups, right? They tend to come back. Different circumstances, but as Warwick says, it's rarely, rarely one and done. Warwick has not launched a takeover that ultimately failed for a second time at a cost of $2.25 billion dollars. But he'll be the first to tell you, he has gone through crucibles. Crucibles come back in different forms, and the lessons that we learn, the growth that we accumulate as we're riding that horse toward it are things that we can then apply to further crucibles. So Warwick, this third point, what's your perspective on the idea that growth is the only elixir that can propel you beyond your crucible?
Warwick Fairfax:
Yeah, I just thought of a heretical point, which is-
Gary Schneeberger:
Oh, good.
Warwick Fairfax:
... crucibles can be a blessing. We don't seek them, but you only grow with challenge. You only grow with obstacles and crucibles, and none of us really seek crucibles, at least I think we shouldn't. But yeah, inevitably, you're right. It's typically not one and done. Life is not easy. Inevitably, there'll be crucibles that come. It could be at work, at home, health challenge. There could be all sorts of crucibles that will happen. Some may be your fault, some may not be your fault. We tend not to be the kind of people it's like, "Well, I made one big mistake in my life and I've never made a big mistake since. I've never made a bad decision since." No, we're human, so we tend to make mistakes, some big, some small. We can have big and small crucibles.
But ultimately, the reason they may not feel like it crucibles can be a blessing is because pain causes you to step back and go, "Ow, that was painful. What the heck happened? Why am I here?" And we can learn and grow and become better. The new opportunities to use our crucibles to help others, which many, if not all of our guests on the podcast have done that, used their worst day to help others. When you think about getting beyond your crucible and how to move forward, there's two aspects. One is, you've got to understand what happened and why. It's often very painful, but why did I make that mistake? Why did that happen to me? What can I learn?
And the second is, you've got to find a way forward. In the first part you've got to do a lot of what we call inner soul work, a lot of deep inner reflection, and it can be very painful, but you've got to do that deep reflection. But having done that, okay, you understand your crucible, you understand what happened, you understand why. Well, now what? You've got to find a way to move beyond it. And moving beyond your crucible can often be terrifying and scary, you don't know what to do. But the key is figuring out one small step. And that small step may not lead in a linear fashion to your life of significance to some life-affirming vision, but it's a small step forward. It's almost like a small step forward, anywhere it can be helpful.
And as we've heard from Maggie Warrell in just the example of that horse, when she was a kid growing up in Australia, it was pretty scary, even though it was a tame horse. The key is, what's one small step you can move forward, you can move beyond your crucible? And as we've said, that first step is often the scariest step. It typically does get less scary. You move the flywheel, to get the flywheel moving can feel like you're pushing this massive boulder uphill. But once you start getting it moving, it's a lot easier.
For me, in my case, I had to reflect on what happened when this 150-year-old family media company went under, went bankrupt in late 1990s, and I realized that I was living my great-great-grandfather John Fairfax's vision and not my vision. I was living the life of a corporate takeover CEO. That was just not who I was. It wasn't in line with my skills and gifting, I'm more of a reflective advisor. I was trying to deal with conflicts in the family that went back decades. That alone was incredibly challenging to overcome. And all of those collectively were very challenging.
So, I realized what happened. Part of it was my fault, part of it wasn't my fault. I'm living somebody else's vision. It's not in line with my skills and abilities. And so, okay, so I learned the lessons of it. I understand it, did this self-reflection, extremely painful, but I learned the lessons. Well, now what? Well, I had to make a decision to move forward. And it's like, "Well, how do I get a job? I mean, who's going to give a job to a former medium mogul, an out-of-work media mogul?" It's like there really aren't job openings for that. So, it was tough. But eventually I got a part-time job in Maryland at a local aviation services company as a financial analyst that was then turned out to a permanent job, so that was a big step forward.
Later I gave a 10-minute talk in my church in 2000, made a certain illustration about my story. I'm not, certainly back then was not comfortable speaking in front of, I don't know, six, 700 or however many were in the auditorium that day in church. But that led to me decide to start writing a book. That was all very scary and painful, writing two or three hours a day about some of my worst, most painful experiences, it was just unbelievably painful. But I did, because I felt like this could help people. Each of these steps, starting off as a part-time financial analyst thinking, "Gosh, I'm probably the lowest paid Harvard Business School graduate in history." I don't care about money, but it was pretty ... Somewhat humiliating, I have to say. But I needed to do something. I can't just keep sending out resumes and hearing nothing back, I've got to do something.
Giving that talk in church, that was very scary, starting to write my book, that was scary and painful both. I think what this means is that when you've gone through a crucible, you've got to reflect on what happened and why I learned the lessons. But then you've got to take a step forward. You can't just feel like, "Oh, Shawshank Redemption, I feel comfortable where I am. Any step forward has got to be more painful than where I am." That's a lie. You've got to have faith and belief that, "There is a better tomorrow. I'm going to take that next step forward. No matter what happens, going to try and move beyond my worst day."
Growth is always painful. Change is always painful, but you've got to be willing to go through the pain and you will look back once you make a few steps and say, "Gosh, I've moved a few steps beyond my crucible. I've grown, I've learned." That gives you more courage, like a flywheel of courage, if you will, to take the next step. But you've got to reflect on what happened and have the courage to take that first step forward, that first step of growth beyond a crucible.
Gary Schneeberger:
And as we wrap up, as we get close to wrapping up here, one thing that jumps out at me about the conversation is that comfort is an emotion. Comfort is something that we feel, and as we've discussed here, we can feel it in different ways. We can feel it, the crucible is comfortable, because it's what I've known. And even right, it's hell, but it's home, right? Or comfort can be, "I don't really have a crucible. Everything's fine. Nothing to see here." That can be comfort too, that emotion, right?
But growth is an action. Growth is something that happens to you. Growth is something that you step into. Growth is something that you pursue. Comfort really is something you just lean back. We're all, comfortable chairs at home. We just lean back and let it absorb us. The idea of the reason that they can't ride the same horse, I think, is that there's only room in the saddlebag for one emotion. And that emotion is a desire to move beyond your crucible. That emotion is courage. That emotion is wanting to find a better day, and that's the only way you can direct that horse to go.
I think another way of looking at this is, growth and comfort can't ride the same horse, but the saddlebags on the horse can't contain a whole lot of emotions. The best one to take with you is a growth mindset. That's kind of an emotion, "I want to grow." And then go pursue it. That's the way to get it done. That's my takeaway from our discussion, Warwick, what's your takeaway from what we've discussed here on the show?
Warwick Fairfax:
Well, just as you're talking, Gary, I'm reminded growing up in Australia, I don't know if they do it here, but there would be a number of government, public service commercials, inspiring, start to promote or to elevate the populace, if you will. And there was one with this couch potato, I think they're called Norm or something. So, any Norms out there, I apologize. And it was this cartoon, animated cartoon character, and Norm was just sitting on the couch watching TV and doing nothing. And the slogan of this public service commercial was, "Life, be in it." And so-
Gary Schneeberger:
Amen.
Warwick Fairfax:
... just sitting on the couch proverbially, you might feel comfortable, but inevitably that will lead to a crucible life. You'll feel depressed and frustrated. You don't want to feel like you're lost hours on earth, or you're thinking about what legacy you will lead or what your family and friends will think, or somebody's giving a sermon about your life. And it's like, yep, "Norm was a fine person, but he led a comfortable life. Never really did anything, never took any chances. In fact, he really had kind of a miserable life, but he wasn't willing to get out of his crucible. And really, as we look back on Norm, it was a very sad life and we feel sorry for him." I mean, nobody wants that to be a eulogy, right?
Gary Schneeberger:
Right. For sure.
Warwick Fairfax:
We feel sorry for him. It was a comfortable life in one sense. But no, I mean, you've got to take steps to get off the couch, get out the door, and be in life, whatever that means. And to be in life will mean it will require growth. And with growth that requires pain. When you think of people who want to lose weight or exercise more, those first few days, jogging, cycling, eating less, whatever it is, it's not fun. But as you do it more, it's like the second day of jogging, or the third day, the third week, fourth week, whether it's jogging or cycling, it's like, "Okay, this is so bad. I can do this. I feel like I'm getting a bit more energy, a bit fitter. Here we go."
But if that first day is often the toughest, so really as we sum up here, growth and change are not easy, they can be painful. They can be intimidating, scary even. We think of the prisoner in the Shawshank Redemption was just too scared to be out in the outside world, wanted to go back. We've got to have the courage to take that first small step, like Margie Warrell having the courage to ride that tame horse, to get on that horse. That first day it may be tame, but it was enormous and she was scared. I mean, I think she was literally scared to her stomach, I think as I remember Margie talking about.
But it's that first small step that requires so much courage. I remember, for me, in a different situation that I've spoken about so far, I was in this aviation services company in Maryland, in Annapolis where we live. I at that point was doing financial and marketing business analysis. Yeah, the pay wasn't great, but we were okay. I was getting great performance reviews. I was comfortable. I knew how to do the job. I knew how to do it well. I was certainly comfortable, but yet, there was that still, small voice from my faith perspective. I think it was the Lord just saying, "Warwick, you may be comfortable, but you're not using all your skills and abilities that you could, certainly for some higher purpose." And so, I quit, and my boss was like, "You really want to do this?" Couldn't quite understand why I would quit, because I was doing a good job.
And I'd received some coaching from a mid-career executive coach, and she said, "Warwick, you have a great profile to be an executive coach." So, I went to my first coaching conference in Denver in 2003, and subsequently I became an international coach, federation certified coach. That was one of the most significant steps I've taken career wise, because I felt like this is something I can do. Ended up, I think being a good executive coach, I'm curious, and that led to being on two nonprofit boards, including my church elder board at the time. It led to that talk in church. Then that led to writing my book, Crucible Leadership. It eventually ended up with Beyond The Crucible. The fact that I like to think I'm a good coach and love asking questions, that led to what I do at Beyond The Crucible with this podcast.
I feel like I can ask questions, I'm curious. I can do this. That was a big step for me at the time, quitting that comfortable job to go and become an executive coach. That wasn't the end of the journey at all, but it led to other things. So, I was comfortable, but I made that decision, as scary as it was at the time, "I'm not going to live in the world of comfort," which it was comfortable. "I'm going to grow because I think there's something more for me where I can have more of an impact and do things that are more in line with my gifting and have a purpose that makes some small impact in the world." And so I made that choice.
I think for all of us, you don't want to live in the land of comfort, even if it's a crucible level comfort. Maybe this is the only world I've ever known, but you've got to move beyond comfort, move beyond your crucible, and take that first step towards a life of significance. Take that first step towards a life of purpose, focus on others. It will lead you to a far more rewarding life than a crucible life or a life of comfort. That's not a fulfilling life, that won't give you joy and fulfillment, crucible life, a life of comfort. We all want joy and fulfillment. You want joy and fulfillment. Go through the pain of growth. Don't just stay in the land of comfort.
Gary Schneeberger:
That is a great ending to our discussion of the blog at beyondthecrucible.com, "Why Growth and Comfort Can't Ride the Same Horse," a quote from Margie Warrell. I mentioned at the outset of the show, before I get into our points of reflection, that I am a connoisseur of quotes. So, let's look at what James Bond, The Wit And Wisdom Of James Bond. Let's just pull one at random and see what James Bond has to say about this, if it's any helpful. Let's see. Bond says in The World Is Not Enough, "If you can't trust a Swiss banker, what's the world come to?" I don't think that has any bearing whatsoever on our discussion, but it is a fun point to end on.
Let's truly end, folks, on these points of reflection from the blog. The first point of reflection is this. What does growth and comfort can't ride the same horse mean to you? And this is important. Jot it down in your own words, and then ruminate on it a little bit, right? Then reflect on it a little bit. What does it really mean to you? You've heard what it means to me and Warwick. What does it mean to you that growth and comfort can't ride the same horse?
Second point of reflection is this. Have you ever had a tough time getting out of your post-crucible pit? Because as painful as it was, it offered some comfort too. What did you do to overcome that? And if you haven't overcome that yet, what can you do to overcome that? And that could be very well where leaning into a team of fellow travelers can be a really good help.
And the third point of reflection that we have here is, has feeling comfortable prevented you from moving beyond your crucible? How did you overcome that? And again, if you're still in the midst of that, if you come to realize, "Comfort's keeping me, it's holding me back." What can you do to overcome that? And again, team of fellow travelers, good place, and us as fellow travelers is a good place too. Send us a note at info@beyondthecrucible.com, or tap in. Please tap into the podcast, other episodes of the podcast for inspiration.
And speaking of other episodes of the podcast, we would ask you if you enjoyed this episode of the podcast to either rate it on the podcast app on which you're listening, or go if you're watching on our YouTube channel, to leave a comment there for us so we can know what it is you like about it and what it is you'd like to see us do in the future.
Until the next time we're together, I'm going to say what I said I say all the time, and that's this. We know your crucible experiences are difficult, but we also know this, they're not the end of your story. Warwick has talked about how it wasn't the end of his story. I've talked about how it wasn't the end of my story just within this episode. In fact, if you learn the lessons from that crucible, if you indeed take the first step, that very difficult first step to climb on a horse, that will take you to growth, where that horse can take you, where that destination can be at the end is the most rewarding destination you can ever find, and that is a life of significance.
Welcome to a journey of transformation with Beyond the Crucible assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like The Helper or the Individualist. Instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially the steps to get there. It's more than an assessment. It's a roadmap to a life of significance. Ready? Visit beyondthecrucible.com. Take the free assessment and start charting your course to a life of significance today.
Flexible Leadership, the title of business consultant Kevin Eikenberry’s latest book, offers a new way to think about leading, helping managers break out of leadership styles that may no longer be useful to navigate the challenges they face.
In our interview with Eikenberry this week, we discuss his new framework for leadership, built on flexors that allow us to break out of the rigid boxes that limit the ways we approach the thorniest issues before us. The key, he explains, is flexing tactics but not values and principles.
“The intentional, wise choices that this framework helps you think through, should help you move through a crucible faster and more efficiently,” he explains. “Not because it becomes easy, but because it becomes more manageable and navigable.”
To learn more about Kevin Eikenberry and get a free gift based on his book, visit www.kevineikenberry.com
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
Enjoy the show? Leave a review on your favorite podcast app and leave a comment at our YouTube channel and be sure subscribe and tell your friends and family about us.
Warwick Fairfax:
"Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond The Crucible.
Kevin Eikenberry:
The reality is the firm rooting for us as leaders are our principles, our values, our purpose, right? The overriding mission of our business, if you will. Those things aren't moving, and so that becomes the firm foundation upon which our plant, us as leaders can grow.
Gary:
But life and leadership are about more than the things that are foundational to our day-to-day existence. It's also important as our guests this week, Kevin Eikenberry goes on to explain that we're flexible enough to account for the shifting circumstances we encounter. That's especially true when crucibles hit. "The key to navigating the middle ground," he says, "is the art of negotiating life's flexors," as we practice the title of his latest book, Flexible Leadership.
Warwick Fairfax:
Well, Kevin, it's a delight to have you on our podcast, and I so much enjoyed being on your podcast, Remarkable Leadership, and we're going to talk quite a bit today about your new book that's coming out, Flexible Leadership, Navigate Uncertainty and Lead with Confidence. Before we get to that, I'd love to hear a bit about the back story. Understand you grew up in a farm in Michigan that really shaped a lot of your thinking, so just talk about what was it like for young Kevin growing up in Michigan on a farm?
Kevin Eikenberry:
Well, I suppose I could say I had the idyllic childhood. It's the only one I had. I'm pretty happy with it. I mean, I think there's a lot of good things about growing up in the country, growing up on a farm. Again, it is my experience, but there's a lot of ways in which it shaped me. I saw something the other day that reminded me that farmers may be the biggest gamblers on the planet. They invest a bunch of money and then they go borrow a bunch of money and then they put a crop in the ground and then they hope things go well enough that they actually can get a crop out in a few months, or if it's animals, it's a similar sort of thing. There's a bunch of stuff outside of their control, and so they try to influence what they can.
I think I learned a lot about that. I learned a lot about the idea of influence as a kid. I had the chance in many ways to grow up with my parents because they're just 20 years older than I. I was tagging along with dad in the truck to meetings. I was interacting with folks a lot older than me at a very young age, which served me super well early in my career. We had an ag business related to the farm, and so I had a lot in both of those endeavors. I had a tremendous amount of responsibility that at a very young age that is pretty hard to replicate. For all those reasons, plus just I think it's pretty safe to say that I learned the value of hard work. There's just so many ways in which work that it shaped me and has served me in my life.
Warwick Fairfax:
I know that we hear a lot in management about leading in uncertainty and all of that, and I am reminded growing up in Australia, my dad loved the country, and so we go out into the outback and there it's pretty much, it's either a drought or a flood. Rarely is it anywhere in between. Imagine, I don't know how you farm there. You've got some places where it's so desolate you can't have more than one head of cattle per acre. I mean, it's unbelievably desolate, you know hundreds of thousands of acres. Yeah, farming, it's a tough life. I mean, you've got to lead with uncertainty when the context changes, the environment changes, the family may or may not want to go into the business. There's all sorts of uncertainties. It's got to be challenging. You probably must have learned some really key life lessons and management lessons from that family farm.
Kevin Eikenberry:
Yeah, I believe that I did. I think that there's another piece there, and that is that I think the other thing that I learned was in a small business, and so this may be a little less farm-related, but being involved in a small business, a family business from an early age, there's a sense of ownership that I always thought people, everybody took in their work. I came to learn that not everyone has that level of ownership in their work, but I think it served me, I mean, it took me a while to figure that out when I was working in a big company and that sort of thing.
I think how that served me was I saw a picture of what employee engagement could be and really can be. I think that that's helped me in leading our team, and I think it's helped me help other leaders see what's possible. Well, all the conversation that it gets had about employee engagement and all that stuff and all this stuff we've been trying to do, we as leaders, been trying to do for 30 years about increasing employee engagement. According to our friends at Gallup, the number isn't really moving very much. Yet I think that if we have a vision of what that could be and if we understand what engagement really is, then we got a better chance of helping to move that needle for our team, for our teams.
Warwick Fairfax:
Absolutely. I mean, talking about some of the values and things that you hold most dear, I mean, one of the things I know that you've said, is there a couple of key words for you, several, family, trust, values, possibilities, and empowerment. Talk about how your experience of growing up in that family farm taught you what are probably just lifelong values or as a friend of mine calls them virtues, perhaps. Talk about how those things are really the core of who you're and what you believe.
Kevin Eikenberry:
Well, I think that all of us develop our values, at least in part through our experiences as a kid. We've talked about some of the things that helped to lead that for me, but I think a couple of other things beyond what I've already said is that first of all, I mean, it's that value of hard work and it's that value of recognizing doing what we can influence even if we don't always have control. I've got this sort of tremendous sense. Well, I'll go back and say I had the good fortune several years after graduating from Purdue with a degree in agriculture to be asked to come back and I got an award and as an alumni, and they said, "Well, Kevin, you don't do work that's at all what you went to school for. What's the connective tissue?"
I said, "Well, I went to school to learn how to lead and grow mechanical and biological systems, and now I help to lead and develop and grow human systems." I think the value that I have around just growth and the pleasure in seeing growth happen, whether it's in a field as the crop comes up and you can see down the row, my dad would say a very straight row, by the way. Then seeing that in members of my team or in those that we have the chance to work with in workshops or in a keynote setting or whatever, is just, I can draw that connection all the way back to my kidhood as well.
Warwick Fairfax:
That kind of leads into your career. I think what you're touching on after Purdue, you work for Chevron, apparently. It's obviously a very big oil company. Was that, for some reason I thought it was San Francisco. Was that the West Coast or maybe-
Kevin Eikenberry:
Yeah, it's San Francisco. I mean it's now not officially San Francisco, but the Bay Area, but when I was there it was, and so I worked in the chemical business, in the fertilizer business at first. Makes sense. You're in an agricultural guy. I relatively quickly found my way figured out and then found my way into the corporate training and development group, which was sort of the jumping off point to the work that I've been doing now outside of Chevron for over 31 years. I had a great fortune there to work with some leaders who were really wonderful, who were great exemplars, who were great mentors, who believed in me, who helped me move from the chemical business to the people business. Yeah, I'm forever grateful for the time that I had the chance to spend there.
Warwick Fairfax:
Talk about that pivot. I mean, it may not have been a crucible moment, but it was certainly a key shift in your career. You could have stayed at Chevron or other large corporate organizations, and my guess is with your hard work ethic and drive, you probably could have done pretty well if not very well, and risen up the ladder. You made a decision in 1993, and I love how you put it, but how you shifted from Chevron to decided to come back to the Midwest, come to Indianapolis. Talk about why you made that decision, why leave, why come back to the Midwest, Indianapolis? That was a huge shift in your career.
Kevin Eikenberry:
It really was, and there's a couple of pieces. The first is because you all know now a little bit about my background background, and so I really never saw myself being employed, but rather to be an entrepreneur, to run a business. Even when I started at Chevron, in fact, the first interview I had, I told who became my boss, I said, "Listen, I'm really not looking for a job." At the end of the interview he said, "I'd like you to go talk to my boss about this job, but as long as you don't lead with your first line, isn't Kevin ... Kevin, don't just start by saying, 'I'm not looking for a job.'" I said, "I can promise I won't do that." I ended up taking the job and I was there, but my goal always was to start my own thing. While I was at Chevron, I figured out what that was, which is the work that I do now.
Once I got into doing training and development work inside of the corporation, and I figured out that that's really what my calling was, then with the forethought that I wanted to have my own business and with now the great clarity that came with this is the work that decision was I think easier than most might think. On the other hand, within one year we had our first child, I started a business and we moved. The only thing I didn't have was a marriage, a divorce and a death to have the top six most stressful things in life. I suppose three of the top six.
I am doing the work I was put on the planet to do, and I'm very clear on that. I'm clearer on that now than I was in 1993. Yet that clarity had a big part to do with, I'm going to leave. Now, a lot of people at Chevron thought I was only leaving because I wanted to live in the Midwest, come back to the Midwest where I'm from, where my wife's from, raise our family here, which, of course, is true. As an individual business owner, I could choose to live wherever I wanted to. I needed to be by a big airport. Other than that, it didn't matter. But that really wasn't the biggest reason. It was a really nice extra reason.
Warwick Fairfax:
I love how you term it, that your life's purpose was to grow people, not plants or animals. I'm sure purpose tends to evolve and maybe not shift, but it gets more clarity, but it seemed like you had a clear vision. I spent my early years growing plants and animals, but I want to grow people. I want to help people flourish and grow and live their own lives. It just seemed like you had a clear purpose when you started your business in '93.
Kevin Eikenberry:
Well, it has evolved a bit. I mean, that underlying point that you just made is still 100% true. Over time, it became being largely about leaders because if we can help leaders grow, then we can help the world change. It is still about growing people and certainly, we're working with people across organizations and around the world, but we spend most of our time with leaders because that's the highest leverage point. Because nothing positive happens in the world without somebody leading. Things can go negative without help, but things aren't going to go positive on their own. Someone needs to say, "Let's go that direction, let's go to there." If we can help leaders be more effective, we're not only helping them, there's a ripple effect across the organization in the community and eventually around the world. That's the only, that's sort of the clarification that's come over time.
Warwick Fairfax:
That's great. I want to talk a bit about your book and as we talk about your new book, Flexible Leadership, Navigating Uncertainty and Leading with Confidence, we'll also weave in how you bounce back from crucibles because obviously on this podcast we talk about how do you not let your worst day define you and its leaders? Organizations can go through crucibles, leaders are human, their families, their situation, their town, their context. Yeah, maybe let's just talk about it from the point of view of your book. You're a thought leader, you've written many books, you have a wonderful podcast, Remarkable Leadership. You do [inaudible 00:14:12]-
Kevin Eikenberry:
Well, it's wonderful because you were on it so that automatically [inaudible 00:14:16].
Gary:
I should say it was his first podcast appearance. That was your first podcast work was Remarkable Leadership.
Warwick Fairfax:
When I was on somebody else's podcast, yeah, so that was a while ago. You do so much good for leaders and empowering them in so many ways. Let's talk a bit about flexible leadership and why. I think you've said this may be one of, if not your best book yet. I think I read somewhere that you've said. Talk about, because you've been in this a while about leadership and helping empowering leaders, talk about why this to you feels different. It's not just one more book that you've written. It feels like almost a seminal work in your career. Talk about why this is so important to you.
Kevin Eikenberry:
Well, I'd like to think it's a seminal work, and if we sell a lot of copies and it makes a difference, then I'll claim that. What I will claim is that even though we've had the good fortune to sell a lot of books over the last number of years, I do believe, and two of my co-authors work for me. For me to say, "This is my best work," it may not feel real great to them, but ultimately, I do believe that it is. The ideas underneath it took several years to coalesce and for me to have the, I'll say, confidence to put it to paper because, I think, it is different than a lot of leadership books, and that's even sort of hard to say. Knowing how many books about leadership there are, knowing how many of them I've read, it's different in some ways because it challenges some traditional thinking.
While oftentimes, authors will say, realistically, "That leadership is complex, here are some simple things that you can do." That's kind of a paradoxical in and of itself, and yet that helps to sell books, "Try these 12 things or these four things or whatever," and that's all great, and that's all well-intentioned and quite honestly, in Flexible Leadership right from the start, I'm saying if you make the choice, if you see the picture I'm painting for you, it's going to make your job harder before it makes it easier because it forces us to look at things differently than our natural reactions, our natural tendencies, our past habits, our past experiences.
It forces us to consider some things a little differently on the front end. I think on the back end, it's well worth the effort, but it is different in that regard. I think I come at it pretty clear-eyed that this is hard work and leading while in some ways hasn't changed since the pyramids. The context and the nuance has changed a lot and it's changed a lot in the last few years. Since we locked down the world and Corona became a beer, excuse me, became something other than a beer, the world has changed a lot in a very short period of time, and that's not the only stuff that's creating uncertainty, but that's certainly part of it.
To think that we can lead the way we always did, because that's my style, that's my approach, that's what's always worked for me to think that it will still work as the context is changing and the complexity is increasing. Seems sort of silly. I think almost everyone would agree with that once I say it, and yet most of us are still sort of operating as leaders largely on autopilot and wondering why engagement's not increasing, productivity is not increasing, et cetera, et cetera.
Warwick Fairfax:
Yeah, I want to pick up on that, but one of the things I loved in the early part of the book is you talk about, yes, the world's growing more complicated and challenging, and we've got to find ways to understand that context without losing sight of what matters most. You say that that's the key goal, basically see and embrace complexity, but yet, and you write later on about a branch is pliant, but the tree is firmly rooted. I feel like this book is a book of paradoxes and we'll get into flexors later, which is a series of paradoxes. It's sort of like embrace the paradox. You want to be firmly rooted in your values and purpose, which you talk about later. You got to be flexible. It's like, huh? It's like a book of paradoxes. Talk about just that yin and yang, that the paradox, which you're really seeking leaders to embrace amidst a complex world.
Kevin Eikenberry:
It's really interesting. You're the first person that's used that word, paradox. May not be the last, but the first one in these early conversations I've had, and when I first was the ideas for the book, I actually thought something about paradoxical leadership or something around the word paradox might actually be the title. I'm actually glad it's not now. Yet there's no doubt, they're all through the book and that's the first one.
The very first word in the title is flexible. Yet a lot of people say, "Wait a minute, Kevin, shouldn't we be consistent? Isn't consistency good?" Until it's not. There's the paradox, and you use the metaphor of the tree. A tree or any plant needs to be flexible above the ground to bend with the wind, to not snap. If it's too rigid, it's going to snap in the elements, if you will. If it's not firmly rooted, it's not going to survive either. The reality is the firm rooting for us as leaders are our principles, our values, our purpose, the overriding mission of our business, if you will. Those things aren't moving. That becomes the firm foundation upon which our plant, us as leaders can grow, but once as we're growing, we have to be flexible and pliable and adaptable, because while we want to be firmly rooted in the principles, values, and purpose, we need to be flexible in approach.
Gary:
Let me jump in just for a second and pull this into the Crucible Leadership context because that's a paradox in itself. One of the things we say all the time here is your crucible experience didn't happen to you. It happened for you. Which sounds paradoxical, right? This terrible, life-changing, life-altering thing didn't happen to me. It happened for me. You said something, Kevin, in the document, we have guests fill out so we can ask informed questions. You said this about crucibles, "Don't deny the setback, but work to gain perspective on it. There are lessons to learn, so learn them. There are positives that will come from the setback. Look for them and make sure you don't try to do any of it alone." This idea of being flexible in leadership also applies to being flexible when you've gone through some trial and trauma, doesn't it?
Kevin Eikenberry:
100%. I mean, I can give you all sorts of examples of that. I'll give you an example from our business because Warwick, earlier you made a comment that we experienced crucibles, our businesses experienced crucibles, and we had one of those in our business this year. A member of our team has been here a very long time, wakes up one morning and finds out about 45 minutes later that her adult daughter has died in a car accident. Then that information gets to our team, a team of 15 people-ish. It's a big thing. I mean, there's the impact that it has on Marlene and her family, the impact that it has on us as a part of her extended family, the impact it has on the business in terms of her not having, understandably, having the level of focus and ability to do work for some period of time and really, for some long period of time, continuing to heal is a huge thing.
Would we wish it to happen? I think that's what I would add, Gary, to what I wrote to you guys before we did this. Just because we find positives from it doesn't mean it overcomes it or we would wish it to have happened because of that. It's not. We can, another paradox, we can recognize the positives that come from a challenge or a crucible situation and not say, "Well, okay, now that overwhelms it, and so it's a good thing that that bad thing happened." No, that doesn't have to be, both can be true. It can have been awful, and we can have great learning lessons, opportunities from it. Ultimately, and you mentioned it a minute ago, Warwick, about flexors. This idea of flexors in the book is that both can be true. We can be consistent and flexible. They are not opposites, though there might be tension.
We can have a crucible moment, which is awful and hard and difficult and life-changing, and yet from it, good things can come and both can be true.
Warwick Fairfax:
One of the other things I love and you talk about situations being clear, complicated, complex, chaotic, and all sorts of different environments, and I love how you talk about organizations as a living thing, which really brings leadership back to agriculture in a sense, which is cool.
Kevin Eikenberry:
Well, not the first person to talk about it like that after all. The word organization is actually based on the word organism, but yeah, it maybe is a nice connection point for me, but I'm certainly not the first person to bring that idea to the floor.
Warwick Fairfax:
It's a good metaphor that we tend to view organizations in very rigid terms. This is our culture, this is our structure, this is how we do things, rather than what the context can change, that people can change, the competition, the marketplace, where we are in life, that we need to view it as more as a living thing and evolving thing and adaptable thing rather than some rigid structure, which most people don't like change typically. I mean, they might change org charts. We say, "Well, we keep changing org charts, but basically we're not really making much of a change. We're just moving boxes around, but the essence of how we do things doesn't change." Talk about why that's so critical to be fluid organizationally.
Kevin Eikenberry:
Well, and we do that, we change the org chart around because if we view the world, if we view business in a mechanical sense, I can take the toaster apart and I can put the toaster back together if have got the right skill set and then it's still going to work. I can't take apart your favorite pet and put your favorite pet back together and have it be the same thing. It just doesn't work that way. Even the idea of we'll change the org chart and change the organization, fundamentally says because the organization is mechanical. Yet all of the people who are in that organization are not mechanical. They are wonderful, amazing and messy human beings. It's just back to flexors, right?
Are there things about organizations we're thinking about it in a mechanical way or useful Yes. If we only think about it that way, is it most helpful? It is not. Is an organization exactly like an organism? Not exactly, but are there a lot of things about it that are more organism than mechanical? 100%. What I think is it's not just ... So hopefully, what I'm helping people do is see the world differently rather than just saying, "Well, you really ought to try to be fluid or you really ought to try to be flexible," but here's why. Because fundamentally it's what will it actually mirrors the way the world is far better than the ways we've looked at it in the past.
Warwick Fairfax:
Yeah, it's so true. That really leads into, I think, one of the areas that's the heart of the book is flexors. I love how he introduced an F. Scott Fitzgerald quote, which you would don't have to think of him as one of the leading authorities on leadership, but maybe he was. You have this quote, which I'll read. "The test of a first rate intelligence is the ability to hold two opposing ideas in mind at the same time and still retain the ability to function. One should, for example, be able to see that things are hopeless, yet be determined to make them otherwise." Just talk about flexors in general and then we'll get into big picture flexors and that every day. Talk about why flexes are so important in your whole leadership philosophy and why this is, I think, arguably a breakthrough in leadership thinking.
Kevin Eikenberry:
Well, I appreciate that. Those are very kind words. Let me say it this way that we try, I said earlier that one of the things that this book challenges us to think differently and actually challenges to think harder. Here's the underlying thing, and it goes with the F. Scott Fitzgerald quote, which I love. That is that we tend to want to think about the world as either or. Direct, indirect, black, white, win, lose. There are certainly some things in the world like that, but most of the world is not like a game of checkers or even a game of chess where it's win or lose, a win, a loss, a black, a white, either, or, zero, sum. Much of the world isn't that way at all. It's really both and. The idea of being able to hold those two ideas in our mind together is to say that both can be true.
Just like we said, both being consistent and being flexible can be true. The world is far more shade of gray, shades of gray than it is black and white, and yet it's simpler to think either or. Our brains are built around pattern recognition, which looks for yes or no, right or wrong. Flexible leadership challenge, the idea, underneath, flexible leadership is to challenge ourselves to think both and so that we have the chance to hold these two things in our mind at the same time and say, "This can be true and this can be true too, and which is more helpful to us right now. Just like we were talking about direct and indirect? Which one is more helpful to you, Pete, right now?" Intention, context, flexor.
Warwick Fairfax:
Yeah, and I think that is profound in so many ways. When you're coming back from crucibles, it's easy to see things that black and white, was this the worst day that ever happened to me? Yes. Was it terrible? Yes. Are there ways that we can learn from this experience and bounce back? Was there blessing and gifts, Mr. Crucible? Yes. Were those terrible people that did something to me? Was that awful? Yes. Are there lessons? I think in my own life, which I think we spoke a bit about on your podcast growing up in this very large family media business, when I did my couple billion dollar takeover months after graduating from Harvard Business School, was I an idiot in a lot of ways? Yes. Should I have assumed that other Fannie members would've stayed in a Fannie business controlled by a 26-year-old? Was that a stupid assumption? Yes.
On the other hand, were there factors leading up to it with division that goes back many decades, my father having died, other Fannie members showing him out as chairman 11 years before that, colored subconsciously how I looked at life and my emotional well-being in some sense? Yes. Was it all my fault? My go-to tends to be, if there's a problem in the world, it's my fault. I don't have a problem with owning my mistakes. It's like, okay, well that's fine, Warwick, but there's a both-and right? There's a paradox. Yes, I made some critically cataclysmic poor assumptions, but on the other hand, you could say I was set up to fail and there's so much division going back decades and hearing my parents' version of the truth, which wasn't necessarily the same as other people's versions, it was a both-and situation, which has actually helped me move on because it's not as simple as it's all my fault or it was always somebody else's fault. By understanding the nuance, it's actually helped me move beyond my worst day, if that makes some degree of sense. Understanding the paradox [inaudible 00:31:25]-
Kevin Eikenberry:
There's a really important thing that you just said, and that is that it's extremely helpful and healthy for us to recognize taking ownership, which is what you said, right? If it's something out there, what part of this do I need to own? That is profoundly important for us to get to, and we're far more effective as human beings and leaders if we get there or when we are there. Yet we can't control everything, even though I can take ownership of what was mine. Yet there's only so much in the world we have control over, right? What we do, say, think, feel, choose, we have control over, and that has influence on a lot of other stuff, but we can't control or even influence everything. Recognizing the tension even between what we can control and what we can influence and recognizing the difference is incredibly important, incredibly empowering, and is really the only source of understanding how to be accountable is to recognize this is mine. It's not all mine, but I have to be clear about what's mine and then move from that place.
That's underneath flexible leadership too. Okay. The situation is difficult. Okay. The situation is complex. Okay. The world is uncertain. What can I do as a leader given that to improve the chances we succeed moving forward? There's no guarantee. Whatever you do, when you had that conversation with Pete, there was no guarantee it was going to work, right? But you felt like this is my best shot, improves my odds of a better result. That's the underlying idea here. How do I flex in any one of these given ways to give me/us the best chance of success right now in this situation, in this context?
Warwick Fairfax:
Absolutely, and be at peace with the things you can't control. If you're on some family farm, especially in Outback Australia, if you want to be a farmer, there'll be drought and there'll be floods and rarely anything in between. You might see why in the world would you want to be a farmer in Outback Australia? I mean, you're set up to fail, but maybe that's what you've done and your parents did, so okay, there's a flood after years of drought. We have anything between, no. Okay, so what do we do? Rather than complain about what you can't control or gosh, maybe I should have been smarter or built a few. I don't know what more irrigation in the drought or few bores with the artesian water. Maybe I should have this that maybe, but we are where we are and let's just move on rather than second-guessing.
Kevin Eikenberry:
I want to go back to something else you said earlier. We were talking about your experience and you mentioned, rightly so, several times, the fact that one of the positives that come out of a crucible situation are the lessons. I know having talked with Gary before, and you and I having talked before, that we value learning and we value lessons and likely most of the people listening feel the same. Yet I think there are other positives that can come out after a crucible than just lessons and learning. I don't mean to discount them, but others say that there's other stuff too, right? Because of this thing that happened other. I'll just take the loss of a family member in our company this summer. Because of that, other people stepped up and took on responsibilities they didn't have before. Our team is stronger because of it.
Because of that, some relationships on our team are even stronger than they were before. It is lessons, but it's also, other things. You talked about when your father died, this is not the focus of this conversation, but I lost my father in 2007 and the number of amazing things that have happened in my life and for my family since then are innumerable. Many of those things that I'm speaking of right now would not have happened if my dad was alive. Now, would I trade him? Would I rather have my dad? Sure, but do I not want all these other amazing things? I want those too. I just have to say that's life. We've got to look at both of those in that way. So I just wanted to go back to the good stuff that comes out of a crucible can also be opportunities. It can be freeing us up to something new. It can be a whole bunch of other stuff. Lessons, 100%, and I think more too.
Warwick Fairfax:
Yeah, I think we talk a lot about gratitude and obviously, there are others that do that. Yes, it was obviously a searing experience, but one of the benefits when I look at my kids, there were 33 down to 26, they all grew up in the US without having the whole pressure and expectations of the Fannie business. They're all doing very well. They all have, faith is very important to me, so all have a strong faith and their work ethic is very good. You give them a task, you know it's going to get done. They're just are great human beings. That would've been much tougher in Australia being a Fairfax, which is sort of being a Rockefeller or Kennedy or a Vanderbilt. I mean it's really tough. Everybody knows who you are and how do you find who you are, which is a journey of most young people. Who am I? What's my place in the world? What do I believe? I tell them often I think they realize how fortunate they are not to grow up the way I did with all the expectations. That was a tremendous gift in a way to them.
Kevin Eikenberry:
You certainly weren't thinking about that in the middle of the Crucible.
Warwick Fairfax:
No, no. I was thinking, "Gosh, what did I do? How stupid was I?" I want to touch a bit on just a couple of categories of flexors here. Big picture and every day. It's almost like dials and I don't know if you have favorite ones, but you've got so many compliance, commitment, best, [inaudible 00:37:40]-
Kevin Eikenberry:
Well, that's one of my favorites, so let's just talk about that. Compliance versus commitment. It's one of my favorites because I think, and so the overarching or the big picture flexors end up being the things. I had all of our team read the first seven chapters of the book before we had our whole team, who is remote, who are remote, we're all together for our annual meetings last week. As a part of us doing the work and the launch for the book, I wanted everyone to have context for the book. We all read the first seven chapters, and one of the things one of my team members said was like, "No one can remember 19 things, the number of flexors." I say, I really want it to be more about understanding. These are examples of not that there's going to be a quiz at the end, and what are the 19.
Listen, Warwick, you've read the book since I have, so let's not go down that path. Let's talk about one those overarching ones, which is compliance and commitment. I've asked leaders this for a long time in around country and virtual rooms around the world, "Would you rather lead for compliance," or I would say, "merely compliance or for commitment?" Nearly everyone says, "Well, I want to lead for commitment." Awesome. Guess what? There's a whole lot of leaders that clearly aren't doing that, even if that's what our desire is. Because if we were really leading for commitment and being successful, employee engagement, for example, would be way higher.
What we often end up doing is leading to, I just want them to say yes and move on. If all you really want is yes, sir, or yes ma'am, you're leading for compliance. By the way, there are some times when that's exactly the right answer. If we're in a chaotic situation, in a chaotic moment, they're looking for someone to point us in a direction. That's what we should do. Those are not the moments for us to say, "Let's gather and explore this and come to some consensus about this." No, they want someone to say, "Go this direction," and everyone says, "Okay, boss, I'm in."
Warwick Fairfax:
For instance, you're on the Titanic, it's sinking, so let's talk about it. Should it be women and children or men?
Kevin Eikenberry:
Exactly.
Warwick Fairfax:
First class, second class, back of the boat, front of the boat. Let's just talk. We want to make clear. We get on the same page before it's sinking, it's sinking,
Kevin Eikenberry:
It's sinking, and here are boats. You go here, you go here. 24 people for each boat, whatever, right, so 100%. Is there a time to lead more in a place of all you need for people to do is to comply? Yes. If we're there all the time, is that a problem? 100%, more now than ever. I would like to hope that I'm leaning into that my team would say, "Kevin leads in a way that creates greater commitment." I hope that that's true every day, but that doesn't mean there aren't times when I just need to say, "We've got to make a decision here. We're going here."
Warwick Fairfax:
Well, and you might find 98% of your team is with you, and there might be a 2% that's like, well, if they're not wholly invested in the vision, maybe they need to get in another boat. On the other hand, maybe it's like they've got particular skills that are so valuable that if they're willing to comply, maybe I make the decision for them to stay, even though they're maybe not as excited about the vision as I'd like. Okay, I can live with compliance so long as you do your job excellently. It's not as simple as one or the other.
Kevin Eikenberry:
Let's just take that person one step further. That may be absolutely the right answer now, but a year from now, that may not be the right answer. In other words, I would rather subtract that expertise because of what we'll gain. That decision could be the decision, as you described, it could be absolutely right at one point and not the best choice later. We're at the crux of this whole thing.
Gary:
We talk a lot at Beyond the Crucible about the idea of the ultimate goal of moving beyond your crucible is to lead a life of significance, which Warwick has defined as a life on purpose dedicated to serving others. As we talk about this conversation here about compliance and commitment, absolutely understand that there are times that compliance needs to be the goal. You indicated, Kevin, that if you asked your team, you hope they would say that you tend to default more to commitment.
Kevin Eikenberry:
Hope so.
Gary:
It seems to me that commitment, if you lead with that commitment foot, that is going to help you get to a life of significance, right? A life on purpose dedicated to serving.
Kevin Eikenberry:
I think 100%, right? Let's go back to what we said earlier about what are the roots and the roots are purpose. Purpose, values, principles. I also, think it's pretty safe to say that if you ask my team, what is our purpose here at the Kevin Eikenberry Group that they could tell you that in one way or another, they're going to say, "It's about helping as many leaders as we can make as big a positive difference as we can to make the world a better place." Now, we say it sometimes slightly differently. That's what it is. They all know that too. If we are all bought into that, then we got a lot better shot. Then I have a lot better shot of, and we have a lot better shot of leading a life and running a business that creates significance.
Warwick Fairfax:
Yeah, well said. One of the flexors, at least as a person of faith, I found very interesting. You don't often see this in a management book or leadership book, truth versus grace. I mean, that's like I think I've never seen that in any, and somebody for years being an elder in a Evangelical church, that is something that I think about a lot, that paradigm. Truth is important, but so is grace, to say, "Hey, you messed up." There's a paradigm that both are important and in a business setting, yeah, there's a right way to do things in terms of operationally. Then there's, okay, you messed up. You've got to give somebody some grace. There's the rule book approach. If you make one mistake one time, almost Old Testament like, you're out of here. There's the ultra grace approach, which is so long as you have good intentions, it doesn't really matter if you get anything done, it's all grace. I mean, I love that paradigm. That's not a normal management flexor to talk about truth versus grace.
Kevin Eikenberry:
I'm going to take that as a compliment.
Warwick Fairfax:
You should. I think it is good. People, even in a normal business setting, they should understand both, it is not either or, it's truth and grace and there's paradigm depending on the situation.
Kevin Eikenberry:
It's absolutely both. Let's just for a second, and I don't know if Marlene will ever listen to this podcast now that I'm talking about her daughter, did I coach Marlene differently in the days and weeks and months after that event? I sure hope so, right? Different in July than in May. I sure hope so. It's not one or the other. It's both. It's and, so back to what we said earlier, it's both and, how do we balance them? How do we, I a little bit more in truth versus grace. If people don't ever think about that, then they don't feel any tension. They're just at one end of that or the other. As we said from the beginning with any of the flexors being at the ends of this flexor are rarely the response that will get you the best long-term results.
Once we recognize a flexor or even the idea that there are flexors, the way I responded to your thing about the story with Pete is to say, "Oh, there's a flexor there, so how can we think about it in that way?" I've got 19 in the book, but what I'm really trying to do is give you a new way to think about the way we respond in a given context. Once we recognize that truth and grace are at play, we have a chance to consider the tension between them. If we've never thought about it, there's no tension because we haven't considered it.
Warwick Fairfax:
Absolutely. Life is about tensions and paradoxes. There's a couple more things as we round out our discussion. I love when you talk about identity and basically your identity shouldn't be wrapped up in being in a certain style of leader. For me, it could be I'm a diplomat. There are others that are more of the take charge, take no prisoners. That's who I am. I'm a sort of Jack Welch kind of leader. It's not right or wrong, but just realizing your identity shouldn't be in a style of leadership. It should be how do I get the job done? How do I stay true, which you talk about later about my purpose, my principles, my values, but my identity should not be in a style of leadership." Hey, I'm the servant leadership guy. I'm the take no prisoners guy. I'm like the general commander type," so that's so important.
Kevin Eikenberry:
I'm a leader and that means that I'm trying to reach, another flexor for you, reach valuable outcomes with and through others. Both of those are my job, outcomes and others. The minute that we label ourselves, we limit ourselves, right? Because now we say, "This is where I'm supposed to be or this is what I am, and so that I don't even consider anything else." People say, "Well, I'm a truth teller." Well, if I'm a truth teller, then maybe I'm not thinking about grace very often.
Warwick Fairfax:
It's such a good point. I love, as you say towards the end, what doesn't flex your purpose, your principles, your values. There are some leaders that can be like, "I will tell you anything you want to hear. This is what I believe. Now, I don't believe it, but it will help move the organization forward, at least in the short run." Eventually people find you out and they get incredibly mad. "You lied to me about who you were. You shared some heartwarming story about growing up that never happened." It was a great story, but it was a lie or an exaggeration. I talk about how you can flex your leadership style. You can do a whole bunch of flexors, compliance versus commitment, but you start flexing your purpose, your principles and values, A, it's wrong, and B, you will fail with 100%, at least in my perspective, 100% certainty. Talk about why you don't flex those A, because it's wrong, but B, because it's also dumb to try and flex those things.
Kevin Eikenberry:
I couldn't say any better than that, right? If we go back to the tree, if the tree's not rooted, there's not even a tree. You're not a tumbleweed. Right?
Warwick Fairfax:
Exactly, so well said. Really the last thing I think you say in the book, one of the last things is you talk about how the world needs leaders and it's easy to think of what can I do? You use the metaphor of an acorn. Talk about how just that acorn philosophy, if you will, with leadership, 'cause we all can think of what difference can I make? I'm just one person. Talk about why we need to think of ourselves more as acorns.
Kevin Eikenberry:
Well, when you look at an acorn, you can say, okay, that's a seed that would plant an oak tree. One acorn, one tree. If the tree takes root and the tree grows, what are you going to get? A bunch more acorns. I often say that leadership is the highest leverage point in an organization, because we have the chance to have the greatest impact through what we do and choose, don't do and don't choose, say and don't say and all those things. If we realize that if you ask yourself how many trees are in the acorn, it's in an infinite number of oak trees inside of that acorn. We have to plant our acorn in the soil. We can't leave it sitting on the concrete.
You could listen to this whole conversation and say, "This is really good stuff, but I can't do that." It's like putting your acorn on the concrete. Nothing's going to happen. Something's only going to happen if you take action. That's my ultimate hope for me in this book is that people will say, "There's something here that I can see the world differently. I can choose some new behaviors even if they're uncomfortable, even if they're not natural, even if they're not what I thought I was supposed to do or be." When we do those things, when we take those actions, when we connect intention to action, magic can happen.
Warwick Fairfax:
Today might be somebody's worst day, they might feel it's hopeless. How can I get beyond what this day to have some life-fulfilling purpose, life of significance as we talk about a life on purpose dedicated to serving others. Talk about how some of the key principles in this book, Flexible Leadership, can get a person, get a leader beyond their worst day and really empower them to be that acorn, to be a leader that helps others. What are some of the key philosophies would help that person who maybe today is their worst day, be the person, the leader that can really help a whole bunch of other people?
Kevin Eikenberry:
I'm just going to say one thing. I'm going to speak to you as if it is a rough, hard day. As leaders, that's often true. The first part of the flexible leadership model is intention. What I would say, if you're having a hard day, if you're not sure if you can see beyond this, you're not sure leadership's what you were cut out for, you're not sure why you're doing this. Take a breath, take an hour, sleep on it. There's power in increasing response time. When we increase response time and reflect, then we can move forward with intention. When you hook that together with the realization, with the perspective that we talked about earlier, that bad things have silver linings, take the breath, take the moment, and know that you can build your confidence slowly and move in that direction.
Gary:
I am going to show my flexible leadership as the kind of the traffic cop of these episodes to say, this is a great time to end our conversation with Kevin Eikenberry.
Warwick, we just finished your interview, our interview with Kevin Eikenberry, the author of a new book called Flexible Leadership, and it was a different kind of episode for us in the sense that it wasn't about a personal crucible he's been through. It wasn't all about his perspective on crucibles, but there was a lot of information in the discussion that can be applied to any of our listeners and viewers who have gone through crucibles. What was your takeaway, your number one takeaway from our time with Kevin?
Warwick Fairfax:
Yeah, it's a great question, Gary. I would say that life and leadership is about paradoxes, about both and, and contrast. One of the things he spoke about that your worst day is indeed your worst day, irrespective of the kind of crucible that you've been through, is a horrific, painful circumstance that likely, in some sense, might last your whole life. You might find a way to get beyond it, but the scars will likely remain. You might be triggered from time to time depending on what happens. Yes, it is your worst day. On the other hand, as many of our guests have said, blessing has come from their crucible. They're even thankful in some ways. How can it be your worst day, something you would never wish on another human being, but also be something that you are grateful for and there's a blessing?
Well, life is about paradoxes. Life is really one or the other. It's both and, so whether it's in life or leadership, we need to be less about the extremes, but realize life can be both and. One of the other metaphors that Kevin used was about a tree or a branch. I mean, it's pliant, it can move, but yet it's also firmly grounded. Really, this was a discussion about paradox and certainly, I would say what is the chief paradox when you think of Beyond the Crucible? It's the fact that your worst day is incredibly painful. It forever changed your life, but yet there may be a blessing or even some gratitude that comes out of your worst day. That is, I'd say, maybe the biggest paradox in what we talk about at Beyond the Crucible.
Gary:
One of the things that he talked about, and I'd never really expressed it in this way. We talk a lot have since the beginning of the podcast, the beginning of Beyond The Crucible, when it was still Crucible Leadership, we've talked about you can learn lessons from your crucible and the importance of learning lessons from your crucible, but he added in explicitly it's not just learning lessons, it's also a crucible can create new experiences for you to pursue. We certainly had guests who've talked about that, we've talked about that, talked around that, gotten to that. I've never heard it expressed from us that way. Your crucible can give you experiences that you wouldn't have otherwise had if it wasn't for the crucible. What's your reaction to that?
Warwick Fairfax:
Yeah, I think in my own story, I had several experiences that I had my version of truth about what my parents thought, how the company was being run and not being run well and strayed from the values and the vision of the founder. Then there was another truth by some other Fannie members that thought that things were going fine. It's easy to think that your truth is truth, but that experience taught me you see truth, I'm not really talking about absolute truth, but in terms of a version of events, you see it through your lens, but there are other lenses. That experience has really has changed the way I look at leadership as well as at life. Certainly, that experience was very painful that I went through, but it taught me what's important, which is not so much success but significance. It taught me about the value of people and just how painful it was to me.
It gave me, I think, a degree of empathy for other people's experiences and other people's stories. I wouldn't be who I am now without those experiences. I would say everybody we've ever had on the podcast, you could say it's not just the crucible, but the experiences that they went through has made them a different person. You can use those experiences as lessons to help you be a better person, help you have a calling that you never would have otherwise. Yeah, we're shaped by our genetics, but we're also shaped by the sum total of our experiences, both are true for the paradox.
Gary:
Right, and one of the things in the book that really sort of caught your attention was his talk about flexors. The yin and yang of some things. The one that he pulled out that was the most meaningful to him was between compliance and commitment. The tensions between that and how do you deal with that? He talked about how when you lean into commitment, when that's your first foot forward. Maybe, that is the path to a life of significance. Compliance, there's time for that. You guys talked about the time for that. I'll let you talk about what times for that that you mentioned in the show, but that was one of ... I mean, why did the concept of Flexors arrest your attention so much, and how in particular does this idea of compliance and commitment speak to a crucible experience in an aftermath of a crucible experience?
Warwick Fairfax:
I think very often we tend to lead or live from a certain perspective. "Hey, I'm a servant leader. I'm a go-to, get it done. Maybe military-type of leader. I'm a consensus builder." We have our favorite style. It's almost like a favorite shirt or favorite pair of shoes, and that's great, but in life, you need to be flexible, especially coming back from a crucible. I mean, things are got to be very challenging, and you need to be flexible about how you live and lead personally and professionally.
Even one of the flexors he talked about later was truth and grace, which from a faith-based perspective I'm very familiar with. More broadly, you could say, "Okay, you need to perform and if you don't buckle up, you're out of here." That can be appropriate. On the other hand, there can be times when grace is important. Maybe there things going on in somebody's life. Truth and grace, yeah, they're both important, but what do you use? It really depends on the situation. Obviously, for me, I tend to lean towards grace and forgiveness, but truth is important too. When he mentioned compliance versus commitment, yes, you want your whole team to be committed to the vision you have that in our world, we want people to lead lives of significance, lives on purpose, dedicated to serving others. Commitment's important, but at the end of the day, things have got to get done.
Gary:
Yeah. Well, and I'm going to demonstrate it right now. We didn't get time at the end of the podcast. It's in the show notes of the podcast, but Kevin has a free gift for everyone at kevineikenberry.com/gift. Go to the internet, grab that. It's a gift that's related to his book on flexible leadership. Folks, if you've enjoyed this conversation and I've enjoyed it, so I hope you have too. A couple of things we'd like to ask you to do work and one, if you're listening on your favorite podcast app, we would ask you to subscribe to the show. That way you don't miss any episodes. Life gets busy, and you can make sure they just show up every week on that podcast app.
If you're watching us on YouTube, we ask you to leave us a comment, what did you think about this episode? How have you needed to benefit? How can you benefit from flexible leadership? Leave a comment and then subscribe to our YouTube channel. Until that next time that we are together next week, remember this, we know that crucible experiences are not easy, they're difficult, but if you learn the lessons of them and if you seek the opportunities, as Kevin pointed out, it's not just lessons. There's also opportunities that come from them, and you go after those opportunities where you can end up. It's not the end of your story, it's the beginning of a new journey in your story, and that journey leads to a life of significance.
Welcome to a journey of transformation with Beyond the Crucible Assessment, unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the Helper or the Individualist. Instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially the steps to get there. It's more than an assessment. It's a road map to a life of significance. Ready? Visit BeyondTheCrucible.com, take the free assessment and start charting your course to a life of significance today.
We take a deep-dive look at the second actionable truth that helps you move from trial to triumph: self-reflection.
Our discussion centers on the ways in which reflecting on your crucible can reveal important insights about yourself — your strengths, weaknesses, even vulnerabilities — that you can use to forgive yourself, forgive others and bounce forward to a life of significance.
“It is all too easy to start acting and moving without reflecting,” Warwick says. “We always say at Beyond the Crucible that the inner work precedes the outer work.”
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
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Have a question or comment? Drop us a line at info@beyondthecrucible.com
Transcript
Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond The Crucible. It's all too easy to start acting and moving without reflecting, and we've had people on the podcast that have been like this. It's like, hey, nothing to see here. I'm moving forward and I'm tough, I'm strong, and I'm not going to let this get me down. I'm just going to move as quickly as possible. I'm not really going to think about what happened, why it happened. I'm just moving. I'm a strong person. Here we go.
Gary Schneeberger:
But where we going if after we endure a crucible we don't take the time to self-reflect? The answer to that question is nowhere good which we talk about this week as we explore another actionable truth we must lean into in order to move along the Beyond the Crucible Roadmap to a life of joy and significance. Welcome, friends, to another episode in what we're calling the series within the show, and it is us talking about a refreshed way, not an entirely new way, but a laser-focused way of helping you get from your worst day to your greatest opportunity, and it's what we've named the Beyond the Crucible Roadmap. We describe it as this, and I'm going to read this right from my notes so I don't get it wrong, we describe it as how we help people turn their worst day, people, by people we mean you, how we help you turn your worst day into your greatest opportunity. We provide the essential actionable truths to inspire hope and enable and equip you to write your own life-affirming story.
The roadmap has been built from our proprietary statistically valid research into how people experience crucibles and how they move beyond them. It's also informed by the experience we had with podcast guests and those we've spoken to about how indeed they have moved beyond their crucibles. But the most revolutionary news about all of this, folks, is that in analyzing this roadmap we identified what we're calling the actionable truths of the brand. To pass these life-changing truths along to you, our listeners and viewers, this year we are going to do, as I said, one episode every month that's going to focus on one of these 10 actionable truths, and a couple weeks ago we did the first episode, this is our second episode. We'll hold you in suspense before we know exactly what it is we're going to talk about because, first, Warwick, I want to ask you to kind of level set our listeners and viewers about this second truth and explain why actionable truths. What does that mean? What do we mean by that?
Warwick Fairfax:
At Beyond the Crucible, we've always been focused on how do you get beyond your worst day to lead a life of significance which we define as a life on purpose dedicated to serving others. But what we have now is what we're calling the Beyond the Crucible Roadmap, and this roadmap shows you how you go from trial or crucible to triumph or a life of significance. So this roadmap is very significant, so to speak, and we've found as you go from trial to triumph, from crucible to life of significance, there are 10 actionable truths. Think of those 10 actionable truths as catalysts, and they help you move along the journey from your worst day to triumph, to that life of significance. Without those actionable truths, you get kind of stuck.
So what's interesting is we identified these actionable truths in the last few months, but they've always been an implicit part of our thinking, even though we didn't quite realize it, and we'll talk more about it in coming episodes, whether it's authenticity or perseverance, vision, there's a number of actionable truths. They were in my book, Crucible Leadership, and in what we've talked about on the podcast, but as we did our research and thought about it, how do you go from trial to triumph, really it's these 10 actionable truths, these catalysts that really help you get from A to B, from your worst day to triumph, to a life of significance.
Gary Schneeberger:
Yeah, and it's always interesting, isn't it, Warwick, when we do these sorts of things, naming things, right? It's hard to do, and the more I reflect on, the more I say the words actionable truths, the more I'm like, "That's dead solid perfect what we're talking about here is it's truly, it's got to be true or it's not going to help you at all. It's got to be actionable or it's not going to help you any." Put those two things together and you can conquer the world and conquer your crucible for sure. So that leads to the next question I want to ask you, again just to level set us at the outset, and that's how do these actionable truths help those who receive them and act on them move beyond setback to significance.
Warwick Fairfax:
Yeah, it's an interesting question, Gary. I agree with you. I do like the name we've come up with, actionable truths. A truth is good, but if you don't act on it, it's not particularly helpful, and we've talked about this before, but if you said, "I have a truth I believe in which is being honest, I just tend not to be in the workplace," you know?
Gary Schneeberger:
Right.
Warwick Fairfax:
I believe in being authentic, but authentic is a bit overrated, so I just, so I'm a sales guy, and so I just like to be who my customers want me to be. Whoever you want me to be to get the sale, I'll be. So, yeah, in theory I believe in authenticity, but in practice not so much. So that's why we've called them actionable truths. They are truths you have to really live by. The one way to think about them is they are accelerators or enablers enabling us to move from your worst day, from the bottom of the pit as we sometimes call it to your best day in a sense, a triumph, your life of significance, and I think you can make a case that without these actionable truths you're not going to get out of the pit. You're not going to go from trial to triumph. You'll be just stuck permanently, and over the course of this year, as we talk about things such as authenticity, perseverance, vision, each one of these is really critical to help you move forward.
Gary Schneeberger:
Yeah. And therein, folks, ends the preamble. Here we're going to get into the meat and potatoes of this episode that is unpacking truth number two. The first truth, a couple of weeks ago as I said which we discussed, is the beginning of the journey from trial to triumph, and that's the trial, that's your crucible. That's the first truth. The second truth is what we've determined is the second action we need to take to move beyond our crucibles, what we need to start journeying along the Beyond the Crucible Roadmap, what our research and our experience has shown us that that is is... and this is where I'm going to cue Scott, the producer. Scott, I need a drum roll. It is self-reflection. Warwick, how would you define self-reflection and why is it the critical second step after a crucible to begin the journey to recovering from a crucible?
Warwick Fairfax:
So before we talked about the first actionable truth crucibles, and really with a crucible you have to make a choice not to be defined by your worst days. As we say at Beyond the Crucible, it didn't happen to you, it happened for you.
Gary Schneeberger:
Right.
Warwick Fairfax:
And so you've got to make a choice, okay, I'm going to get out of the pit. I'm going to get beyond my crucible. But then having made that choice, well, now what do you do? You made a decision, but now what? And we believe the next step, the next critical step is self-reflection. So self-reflection is an internal examination of what happened and who you are amidst the challenge that happened. It's all too easy to start acting and moving without reflecting, and we've had people on the podcast that have been like this. It's like, hey, nothing to see here. I'm moving forward and I'm tough, I'm strong, and I'm not going to let this get me down. I'm just going to move as quickly as possible. I'm not really going to think about what happened, why it happened. I'm just moving. I'm a strong person. Here we go.
That kind of sense of I'm strong and I can get beyond this, I can move forward, that's very laudable, but if you don't reflect, what tends to happen is history tends to repeat itself, and you might find yourself in a whole journey or sea of crucibles or roadblocks and brick walls because you'll just do the same thing again and again or be in the same circumstance. And so it's really important to reflect on what happened and why. One of the things we say at Beyond the Crucible is that the inner work precedes the outer work. We're all for moving forward. We're all for living visions that lead you to a life of significance. But for all that to really happen in a meaningful, sustainable way, you've got to do the inner work. You've got to begin to ask yourself some tough questions, how did I get into this crucible, what mistakes did I make, what can I learn from what happened to me, what can we learn about ourselves in the aftermath of the crucible.
Gary Schneeberger:
Right. I mean, as you've talked about that, what comes to my mind is before you look down the road, you got to look in the mirror, right? But I mean, you've got to take a look at what's going on within you, how did those things happen. What I did the first episode, I'm going to do it in the second episode, and I'm going to do it in every one of them, is I'm going to read a dictionary definition of it's not self-reflection, it's reflection which is the same kind of thing.
Here's the dictionary. I use Webster's, Noah Webster's first ever dictionary. I call it the Webster 1828 because that's when it was published. And this, I've not shared this, I love this, I've not shared this with you until now because I want to get your reaction to it, but this is what this dictionary says about reflection. It's the operation of the mind by which it turns its views back upon itself and its operations, the review or reconsideration of past thoughts, opinions, or decisions of the mind or of past events. Is that not a perfect Beyond the Crucible explanation of what self-reflection is from 1828 which was a little bit before we founded this?
Warwick Fairfax:
It surely is, Gary. Yeah, just reflecting on your past thoughts, past actions, what happened. A wise person reflects on who they are, what they've been thinking, what's happened, try to understand them, understand how those events or thoughts impacted you. Yeah, I mean, a wise person knows themself well and examines themselves and their motives and their actions and things that happened to them. It doesn't mean that you don't act and move forward, but you know who you are, why you are, what happened, why it happened, your part in it, the part that was not your fault. A wise person does do some reflecting, does do some self-examination.
Gary Schneeberger:
Yeah, and I came up with my own definition from the Schneeberger 2025 dictionary. What we're really doing here, folks, is revisiting what happened to us so that we can revise the circumstances around how we move forward. So we're revisiting to revise. I think that's another good explanation of what we're talking about. But there's three stages, Warwick, of our research, which is both qualitative and quantitative, that we've discovered people experience after a crucible. The first one is this, limited awareness of the problem. How does self-reflection help us grow that awareness, make it less limited, and do that for our benefit of moving beyond our crucible? How does self-reflection kickstart that process?
Warwick Fairfax:
Yeah, Gary. Without self-awareness, we typically don't know what happened. At the bottom of the pit after our worst day, we feel pain, often searing pain. It is awful. We know something happened. It was terrible. We're in agony. But we're not always thinking, "Okay, what happened? Why did it happen? What am I feeling?" It's just, "Oh my gosh, this is just awful. I'm just in such pain." But to get out of the pit of a crucible in a meaningful and productive way we have to do the inner work which we sometimes call deep soul reflection, and that involves asking ourselves some very challenging situations. How did I get into this mess? Did I trust the wrong people? Was I in a role that didn't match my gifting? Was I working for a company that was not in line with my beliefs and values? There could be a number of other questions that we need to ponder and reflect on, but these are a huge questions.
One thing that we need to remember is if we don't self-reflect, history will tend to repeat itself. History does tend to repeat itself because we typically don't learn the lessons. Nations very often don't learn the lessons of their past mistakes. People typically don't. Civilizations don't. And so you just make the same mistakes over and over again. That is normal, unfortunately. For instance, we might keep trusting the wrong people. We might be in the wrong role or keep working for companies that just don't match our beliefs and values.
So the best way to avoid a life of self-made crucibles is to self-reflect. Life is tough. Undoubtedly for most people it's typically not one and done with a crucible. They might be of various intensities, but life is tough enough without you saying, "Okay, there are some dangers and minefields in the road up ahead. Let me put some more tacks in the road and more nails and more things ahead of me just to make life more challenging because, hey, I love a challenge." I mean, that's great, but life is going to be plenty challenging enough. You don't need to add more to yourself.
Gary Schneeberger:
Right. And to hear you talk about it, to hear you sort of explain how you think about it makes me think of, we've all heard of if not gone through a 360 evaluation. Either we've done it for other people or it's been done for us in our professional sense. This really what we're talking about here, what you just described is a bit of a 360 on yourself. It's what are all the things, and you named off a few of them, am I with the wrong company, is this not where my passions or my talents lie, and there really is no... you can't ask yourself too many questions in this process of self-reflection because that's going to be the raw material that you're going to use to help you move on to the next stage of getting through the roadmap and getting through your crucible, right? I mean, this is where more questions to yourself about what happened that informed your crucible are pretty significant, aren't they?
Warwick Fairfax:
That's very true, Gary, and it's interesting that you mentioned 360s. As an executive coach, international coach, Federation executive coach, I've done 360s with people, with clients, and it's fascinating. There are some people that go, "Boy, this is interesting. I really need to listen and learn," and other people have a different attitude. And just for folks that may or may not have done a 360, basically a 360 means that you get input from your supervisor, your boss, from your peers, and those that work for you. So hence 360, it's above, below, and beside. I've had cases where feedback has come back in a work setting with people that really know that person very well, and the person will say, "Oh, well, I know..." because often it's done confidentiality. Often it's done with confidentiality. So it's you don't know who they are. It's some online instrument. I mean, there's several that are good ones. And so they won't know exactly who those people are necessarily or who said which, put it that way, and they'll say, "Oh, I know who that is. They never liked me."
Whether it's boss, peers, people who work for them, and it's like if everybody around you says you're not good at listening and you're too hard driving and you're impatient, they could all be wrong but they're probably not. If everybody around you says that, your default should be, "Gosh, I never think of myself as somewhat short-tempered and impatient and poor at listening, but if everybody says so, my default assumption will be that that's true unless proven otherwise." But I have to tell you, there are some people that you could have the best 360 instrument in the world and they will ignore all the advice, they will ignore all the inputs. So that is really the opposite of what we're saying. That is just refusing not only just to examine yourself, but to listen to feedback from anybody else. That's sort of the worst-case scenario, but it's actually more common than we would like to think. So yeah, it just brings back memories of doing 360s and go, "Huh. So nothing to see here. Nothing you can learn from everybody that knows you so well that you work with, nothing to learn. Really? Okay."
Gary Schneeberger:
Yeah, and when it comes to applying that concept to ourselves, doing the 360 about what we've been through, we can't afford to do that. We really have to dive into that self-reflection because we'll move on to the second thing that tends to happen to people after a crucible, and that is that there's an increased awareness of the need to change is the second thing that comes out of that. Again, talk a bit about the ways in which self-reflection can help us overcome this blind spot that we have about the awareness of the need to change.
Warwick Fairfax:
So once we start doing this self-awareness, and sometimes it can be through your own self-examination, friends, colleagues, coworkers, family members can also help out with this, we begin to realize there are some things that we need to do differently. Maybe we were in a role that was not matching our gifts and abilities. Maybe we just, we became lawyers because Mom or Dad had a law firm or had friends who were lawyers and you can get a good job doing that. But maybe we thought, "Gosh, I really don't like law. I'm not really gifted in that." Well, you need to be thinking about why am I doing something that I feel I'm not good at.
Or maybe you work for a company that didn't match your beliefs and values. Well, I just needed a job and they offered me really quite a great package, a great salary and benefits. Okay, great, but if every day is miserable because what the company is doing, maybe they have products that you just don't believe in, that you believe are hurting people. Or maybe the way they treat people, even if it's not you, maybe it's your coworkers, you feel like it's just not appropriate, people aren't being honored and treated appropriately. Maybe we've had people on our team. If you own your own business, be it big or small, maybe you have advisors or people that work with you and for you that, yeah, they're talented, but they don't really have the same values that you do about how to treat people and how to do things, and they kind of get the job done but not always in a way that you feel is appropriate and not the way that you think things should be done.
Well, you just have to ask yourself some tough questions, and really we're the sum total of the choices we make in life. So making some of these changes about what role we're in in terms of our gifting, the beliefs and values of the company we work with, the kind of team members we have, it can change the direction of our lives. If we don't make some of those changes once having identified the problems, and typically there's more than one, we can keep going in the same rut, in the same path, or we can make a decision saying, "I want to do something differently. I don't want to just keep being in a job for a company that I don't respect, in a role that I'm not good at, with people that I don't like working with because they just have different values than I do." You have to make a choice and say, "I'm going to forge a new path."
And so really after doing this kind of self-reflecting and inner soul work, we believe that there'll be a lot fewer blind spots. I mean, life is a voyage of self-discovery. It doesn't mean that you'll never find another blind spot, but if you can take some of the major ones out, some of the false assumptions you have about who you are and what you're good at or the environment you like working in, it can be a game changer in your life and significantly increase your chance of living a life of significance in going from trial to trial. So self-reflecting and this inner soul work is so critical and can be hugely valuable.
Gary Schneeberger:
Yeah, right. The price to pay for continuing to resist change is, and you hinted at it a bit there in your answer, and that is it sort of puts you on a crucible loop, doesn't it? If you don't change the things that got you, that contributed to your crucible, whether they were internal or external, whether they were thoughts or actions on your part or on other people's parts, you're going to sort of... we talk often about the flywheel of hope, right? It can lead to the flywheel of despair because you're in a crucible loop, right?
Warwick Fairfax:
Or it could be the flywheel of doom, for instance. Yeah, things can get worse and worse. The thought occurs to me, in a summer series we did a number of movies and the couple that were challenging in a sense were Citizen Kane and The Godfather, and there was some of that flywheel of despair in those movies. People made choices and life seemed to get worse and worse in a lot of ways because of the choices they were making. Does that make sense, Gary, about those two movies-
Gary Schneeberger:
Oh, for sure. Yeah, oh yeah.
Warwick Fairfax:
... sort of emblematic of flywheels of despair?
Gary Schneeberger:
Right.
Warwick Fairfax:
It got worse and worse, right?
Gary Schneeberger:
Yeah, and we do not want folks who are listening and watching us right now to end up in the flywheel of despair because, my chuckle aside, that is a bad place to be. So the resistance to change, overcoming that is a critical part of moving through Beyond the Crucible Roadmap. And here's the last critical part, and that's this, Warwick. One of the things that we found in our research is that there's often fear. There's probably always fear in the aftermath of a crucible. Resistance to change is a great example of that. How does self-reflection help us combat that, that fear of I know I should do something different, but boy, I'm afraid of trying to do something different? How do we combat that?
Warwick Fairfax:
Yeah, it's an interesting question. Many of us don't like change. I have to confess I will be one of them as my family can attest to. I mean, I have changed, growing up in Australia, and at, I don't know, 18 or so going to university at Oxford in the UK and then working in New York where I didn't know anybody in banking and Harvard Business School in Boston, and after the family business didn't work out coming to America. It's not like I've not changed, but I can't say that's my love language. I don't like change. But in order to move beyond our crucible, in order to move forward beyond our worst day, we have to change.
Again, we're the sum total of our choices, and I'm reminded, speaking of movies, of that other movie, The Shawshank Redemption, and this is set in a prison in Maine, I believe, and there's a scene where one of the prisoners finally gets released and he can't handle being on the outside. From what I understand, it is sometimes the case that prisoners who've been inside for quite a while, they get released and they commit crime so they can go back to prison because it's the new normal and they're not comfortable with change. They're not comfortable with being on the outside.
So we can be like this in the metaphorical sense and not want to make tough decisions. We might be afraid of operating in our giftedness or with people that are aligned with our beliefs and values. It's like, well, what happens if we fail at that, what happens if we find the wrong people again, or what happens if that doesn't satisfy us. Change can be painful. Maybe we've been a lawyer for years, we hate it, but it's all we ever knew. After all, we have a law degree and passed the bar, and gosh, maybe I want to start a small business or work in a nonprofit, or I don't know. Change is tough and it's like, I know I hate what I do and I'm not really that good at it, but it's all I've ever known for the last 10 or 20 years. Change can be tough. I get that. What if I try some new job and I'm fail at that? So I get that, but we can't let fear and uncertainty force us to be in prison for the rest of our life because we won't make changes.
Yeah, it's easy to say, "How can I find people that I'm going to trust? How do I know what my beliefs and values are? How do I know who I am?" You can get all so negative that you just want to hide under the covers. But we have to realize that if we don't change, we'll keep hitting brick walls, and there may be pain in changing, but think about the pain of not changing is likely to be so much more. So we need to make the decision to change. I think of a recent podcast guest we had, Maggie Warrell who wrote a new book, The Courage Gap, and she has this wonderful phrase when sometimes we're afraid of taking, afraid of having the courage to change, she asked this question, for the sake of what.
So I would use that question that Maggie uses and says and I'd say, "For the sake of what do we want to change?" Maybe there's a nonprofit we want to start, maybe there's a new business, maybe there's a new role that feels a bit scary, but we feel that it can help a whole lot of people. For the sake of what? That can often make you think, "Well, it's going to be a bit scary to change, but it's this new venture that I'm going to do, I wouldn't say it's too important to fail. I would say it's too important not to try." I don't want to be on my deathbed saying, "Gosh, I could have tried to do X and I didn't do it."
Very few people have regrets about things that they... challenges they tried. It may not have worked out, but they tried. It's often more the case people have regrets about the things they didn't do and the risks they didn't take. So don't be that person. Just remember, you may be afraid of changing, but for the sake of what? Why do you want to do this new venture? Why do you want to change jobs? Why do you want to work with different people? For the sake of what? And typically, it's not just about you, it's about other people you can help, it's about a cause you want to devote your life to. So think of the end goal, as they say, keep the end in mind. Think of what motivates you to really want to change, and that will hopefully give you enough perseverance and courage, frankly, to get beyond the fear of changing.
Gary Schneeberger:
Yeah, and I didn't plan on doing this, Warwick, but I'm going to do it. In my own crucible, my own biggest crucible, and that is the alcoholism of my past, there was an enormous amount of fear about changing. There was an enormous amount of fear because I, in the nineties, through the eighties and into the early mid-nineties... I got sober 28 years ago this April. But my thought was if I quit drinking... because so much of my social life, so much of the way I hung out with my friends, so much of what I thought was my personality that was attractive to people, that made people like me, so much of that in my mind was tied into when I drank, how much I drank, the person I became, the happy drunk that I was when I was like that. I was terrified when I finally got to the end of my rope and realized that, "it was not working for me," quote, unquote, anymore, I was terrified of what was going to happen in my life.
So here's how that can work in a crucible. If I hadn't quit drinking... I wasn't thinking how terrible my life was going to be if I didn't stop. I was thinking how terrible it was going to be if I did stop because it would take away, in my mind, I thought it would take away things that made me comfortable, things that made me attractive, not in a romantic sense but attractive to friends and people wanted to be around him. That was hard to overcome. It's hard to overcome these fears when we're looking, even when on the other side of overcoming those fears, tackling those fears and changing our trajectory can give us a life of significance, in my case ensured I had life.
I've said before, I was a guest on the show, you were gracious enough to interview me for an episode. I'm about to celebrate, by the time you hear this, folks, I will have celebrated my 60th birthday. I would've never gotten to 60, I don't believe, if I hadn't quit drinking. So if I'd let that fear that I was not going to be embraced by my friends, I was not going to be as comfortable around people if I quit drinking, if I let that win, I wouldn't be here talking to you right now. I don't know if you have anything to say about that.
Warwick Fairfax:
Yeah, yeah, yeah. No, it's-
Gary Schneeberger:
I mean, I hadn't thought about that until you started talking about fear.
Warwick Fairfax:
It's such a great example, Gary, and thank you for sharing that because I think it's helpful because people's challenges may not be drinking, it may be all sorts of other challenges, but it may be this is the only person I know or people like me, how will I come across if I'm doing a different job with different people. It's like, well, this is who they know. Maybe nobody will like the real me or the changed me or the me in a different role. That's a real fear. So I guess the question I'd have for you, Gary, is how did you get over that fear of change and being somebody different or the way you thought of yourself, people might see me differently. How did you get over that fear?
Gary Schneeberger:
You know, it was experiential. I had to insert myself, once I got sober, I had to go back into society, right? I had to go back into my friends, and people were gracious, and I began to discover over weeks and months and even years that who I was, who I am internally didn't... it wasn't alcohol that made me who I am. It was my personality that made me who I am. It was my God-given personality. That's what fueled my friendships, not alcohol.
But I had to walk that out because I couldn't imagine where that was. I couldn't think my way there to the point of actionable truths, right? I couldn't reach the truth until I took an action, if that makes sense. I had to go out. I had to go be with people who might've even been drinking and I wasn't drinking so I could see that people could still relate to me. I could still tell a joke and people would laugh. I could still be both turned to people for counsel from them, I could still give counsel to others. I was really everything I was without alcohol that I was with alcohol. I was just a less self-destructive version of that.
It took me a little bit of time to reach that. But each, we say it all the time on this show, each small step, each little step, one small step at a time, each small step gave me more and more confidence, more and more courage to keep taking those small steps, and that's how I did it. But I had to do it. I had to act. I couldn't just think it. I couldn't say, "Okay, I'm going to be fine." I had to go out, test the theory, be with people and see that the way that they reacted to me overwhelmingly was not different than I thought it might be.
Warwick Fairfax:
That's such a great point. It's not like you were being less scary. I mean, you probably always were fun-loving, kind of friendly guy, sociable, caring, wanted to help folks. It's not like that wasn't there. The alcohol probably had its side effects, but it's not like you were being less Gary. Maybe you were being more Gary without some of the other stuff that wasn't helpful. So it's not like you completely changed as a human being-
Gary Schneeberger:
Exactly.
Warwick Fairfax:
... and gosh, I can't recognize Gary anymore. It's like he's a completely different personality. But that's part of the fear, right? It's like, oh, it's only alcohol that makes me friendly.
Gary Schneeberger:
Exactly. Yeah, exactly.
Warwick Fairfax:
It's only alcohol that makes people like me. And it's like, that's a lie. If you believe in spiritual warfare, which we do, it's like that's a lie from the enemy. It's like, no, no. You were always like that. Alcohol didn't make you a friendly, fun-loving guy. That's just how you were born, right?
Gary Schneeberger:
Right. Yeah, and then as I walked it out, I realized the times that I wasn't catching were the times the alcohol made me the other guy who wasn't a very likable guy and that's what was removed. So going through that process and realizing that truth and being willing to take that change, yeah, it was scary, but doing it not just changed the trajectory of my life but made it worth changing and kept me on a trajectory to continue to live my life.
I planned to say none of this, so thank you for your forbearance as I said this, because we wanted to talk about, right, we wanted to talk about your crucible because I've said, folks, many times on the show that Warwick, when it comes to Beyond the Crucible, Warwick is kind of patient zero. He's where it all started. This brand began in the life of Warwick Fairfax. And as we're talking about the Beyond the Crucible Roadmap, as we're talking about the actionable truth of self-reflection, I want to ask you, Warwick, and I want you to tell our listeners and viewers, how did self-reflection help you get moving on your journey from setback to significance.
Warwick Fairfax:
So, Gary, it's interesting. A number of people are not very reflective. They just sort of move, they act, and no time to think or navel-gaze, let's just move. I'm not really that person. For better or worse, I'm a very self-reflective person. This is just like breathing to me. It has its strong points, it has its annoying points, like anything. I tend not to move without doing a whole lot of thinking, as I jokingly say, other than when I did my fail 2.25 billion-dollar takeover of my family's 150-year-old family business in Australia, other than that, and there's all sorts of reasons that we'll get into a little bit. But after that all failed in late 1990, this 2.25 billion-dollar takeover of my family's media business in Australia, I did a lot of reflecting.
My wife's American, so we moved in the early nineties to the US, and I certainly was in searing pain. I was thinking, "I've caused the loss of this 150-year-old family media business." And it wasn't just the business. It was started by my great-great-grandfather, John Fairfax, who was a person of very strong faith, faith in Christ. I'd come to faith in Christ at an evangelical Anglican church at Oxford. So I felt like there was some spiritual legacy that I destroyed. That was incredibly painful. My actions, the takeover, caused friction within my family, instability within the 4,000-plus employees of the company, and my ever present self-talk was actually not very helpful. It was how could I have been so dumb, how could I have assumed that other family members wouldn't sell and would want to be in a privatized company controlled by a 26-year-old, as I then was in 1987 when I launched the takeover, and-
Gary Schneeberger:
Can I stop you just for a second, Warwick? Because you said a word as you were saying that.
Warwick Fairfax:
Sure. Sure.
Gary Schneeberger:
You said your ever present self-talk, and I just want to make sure people understand, right? Self-talk is not self-reflection. Self-talk in the way that you used it is sort of self-degradation, not self-reflection, right?
Warwick Fairfax:
Yes.
Gary Schneeberger:
The self-talk was not leading you to solving a problem, it was leading you to pile the cause of the problem on yourself, right? I just wanted to make sure people heard that. Say what you will about it and then move on. I didn't mean to interrupt, but I wanted to make sure people caught that.
Warwick Fairfax:
No, it's an excellent point. Self-talk is like, "I'm dumb. I'm an idiot. Nobody likes me." It's like in the case you were mentioning, Gary, negative self-talk is nobody will like me if I'm not drinking. The only reason people want to be with me is because of drinking. Without that, I'll be shunned. I'll be like a leper in biblical times. I'll be in the outskirts of town and unclean. Nobody wants to see Gary. Nobody wants to see Warwick. That's the negative self-talk, and it's very real, those sorts of notions. So excellent points.
So for me, that negative self-talk was how could I have been so dumb, how could I have assumed that other family members wouldn't sell into a takeover, being trapped by this young 26-year-old, all of which led us to having an unsustainable level of debt, how can I think that a hostile takeover was a good idea, that it wouldn't cause incredible friction or that financially it would work. I remember telling people, gosh, one or two ahead of time, "I think this makes business sense, but gee, what does God want?" which I'm not sure I really got a great answer to the question. But the point of the story isn't so much the second part. I thought this made business sense. This was 1987. I just graduated with a Harvard MBA. I'm meant to be not a moron, certainly not in business. How I could have assumed that this ever was going to be financially viable is still a bit mystifying to me.
So yeah, and so really, my assumption, my parents' assumption was that the company was not being well-run and not being run along the ideals of the founder. But even if that's the case, and you could make a case that that was true, was the cure worse than the disease, worse than the problem? I mean, my gosh, is that really the way to handle it? So self-reflection, in my case, while painful, it taught me some valuable lessons. I realized that the vision for this family company, John Fairfax Limited, it wasn't my vision. It wasn't even my dad's vision who really at heart probably would've been a better philosophy professor. He was very intellectual, not really a business guy. He definitely could write very well. But I realized that vision, it wasn't my vision or my dad's vision, it was my great-great-grandfather's vision, John Fairfax. So I realized that you can't inherit a vision.
It was such a poor fit. I'm not a take-no-prisoners corporate executive. I'm more of a reflective advisor. Having me at least notionally in charge of 4,000 people and having to make all sorts of pressure-filled decisions, it just was a terrible fit. It was just not my role. I came to realize that this was always going to be a very challenging situation. There was infighting amongst the family going back decades. This wasn't going to be easy for anybody to fix, let alone a 26-year-old me. I mean, this was a very tough situation. I learned or realized that I ignored the advice of good advisors who said the numbers don't add up. Merchant bankers as we call them in Australia, investment bankers in the US, I ignored their advice, and then I retained advisors who'd done some takeovers with some of the biggest corporate traders, and yeah, sure, they said, "Yeah, that can work." But I'm not sure that their values really lined up with mine. So I just made some poor decisions about the advisors that I ended up using.
One of the things I've had to learn about myself is, yes, I'm very self-reflective, but I have this tendency, I almost jokingly say this, that if there's a problem in the world I assume it's my fault. So my default is how could I have been so dumb, it was all my fault. And obviously I made some terrible assumptions and have my share of blame or accountability for what happened, but it's too simplistic to say it was all my fault.
As I mentioned, there was infighting amongst family for decades. It was a very challenging situation. My dad had just died in early '87. I launched the takeover in late August 1987. Other family members had removed my father as chairman at the company 11 years before in 1976. Subconsciously, although I didn't quite realize it at the time, subconsciously clearly that affected the way I viewed certainly some other members of my family after what they'd done to him. So there was sort of a very challenging mix of elements that caused me to make the decisions I did. Doesn't mean that I made good decisions, but there were reasons why and it was a tough situation.
So now I look at it in a more balanced way, understanding who I was, who I wasn't, and just the very challenging situation I faced and the challenge situation I had with my dad having just died and subconsciously thinking other family members who were in charge, they're the ones responsible for, in my view, unfairly removing my father as chairman. So it was a very, very challenging situation.
So yeah, I think I look at the whole takeover situation I think more objectively. I've learned so much about who I am and who I'm not. I'm not this business executive type. I'm more of a reflective advisor. I've learned that who you work with matters. It's my belief I'd rather work with people that are 10 or 20% less qualified, if you will, but who have 100% alignment with my values. Obviously, I'm happy to get both, but it's like if somebody is like a star in a certain area but I'm not sure if their values align with mine, I don't care how good they are, it's going to be no. Values alignment is so important from my perspective, and I think you can get both, great people who have the values that match up with yours, but if there's a choice, you just say no. Don't hire people or work with people that don't match your values.
So for me now, I feel like I've learned the mistakes of that failed takeover bid. I love what I do at Beyond The Crucible. It matches my gifting as a reflective advisor, executive coach, podcast host. The vision of Beyond the Crucible, it is truly and authentically my vision, not somebody else, and I've surrounded myself with a team that believes in the vision of Beyond the Crucible and has a similar value set, has a similar set of values of how to treat people and what's important in life. It's not all about fame and success. It's about giving back and having a positive impact on society and the people around you.
So these lessons are hard won, if you will, but I feel like I've learned a lot of lessons. I'm always learning more lessons and try to be a better person and do better with what we do at Beyond The Crucible. But I've learned so much about what not to do and what my gifting is not, and yeah, I love what we do and what I do. Yeah, it has been challenging getting here. There was a lot of fear, but just getting to this point where you have a vision that's authentically yours and where, from my perspective, what we do at Beyond The Crucible we do lead lives of significance. It is about living a life on purpose dedicated to serving others. I feel like that's what we all do. So I'm very blessed and grateful for it, but it was not easy. There was certainly a lot of pain getting here, but it was absolutely worth it.
Gary Schneeberger:
Yeah. Well, and here's another reason why it's worth it. I didn't mention it to you while we were recording. This is episode 250 of the Beyond the Crucible podcast. So look at that. You're talking about how rewarding it is, what a blessing it is, and it's been a blessing now for 250 episodes which is pretty, pretty astounding, isn't it?
Warwick Fairfax:
Absolutely. Amazing.
Gary Schneeberger:
So we've covered a lot of ground in this episode, Warwick. As always, when we do these kinds of things I like to have you sort of grab the balloon strings and talk about what's the one takeaway that you want folks who've listened and watched this episode. What's the one headline, the one thing you want them to remember from our discussion?
Warwick Fairfax:
Unless you self-reflect in a meaningful way... again, we're not talking negative self-talk. We're talking an accurate, sober appraisal of who you are. Unless you self-reflect and learn the lessons of your crucible, you cannot move forward in a meaningful, healthy, and productive way. Unless you self-reflect, inevitably you'll be destined to repeat your crucibles over and over and over again. Life is tough enough, but if you keep putting yourself in a situation where it doesn't fit your gifting and abilities, the people you work with, the company you work for, it doesn't match your values and beliefs, if you just live a life out of line with your design and your beliefs and values, life is not going to be pleasant. Life is tough enough without you going down a direction that's going to make it tougher.
So I get the fact that self-reflecting can be painful. Change is painful as we've discussed and as you said very eloquently, Gary, we can be very fearful of the change, will people like me, will people like the new me. And really the question is not so much the new you is will people like the authentic you, and I think the answer is yes. Being your authentic, true self is not something to be afraid of, and if there are people that don't like that authentic self, then maybe you don't need to be friends with them, you know?
Gary Schneeberger:
Right.
Warwick Fairfax:
They can go have other friends and that's fine. But if they don't respect your values and the person who you authentically and truly are, then it doesn't serve them or you to keep being such good friends. It just doesn't. People select their own values and what's important, and that's fine, but it doesn't mean that you have to be in a situation that's not helpful to you. So self-reflection is important. It's hard to get out of the pit of despair. As I mentioned with The Shawshank Redemption example in prison, it's easy to feel like this is painful, but maybe what's out there could be so much worse, or maybe it won't be. Just think if you're being truly who, from my perspective, God designed you to be, I think you will be happy of being truly who you are, living a life of your values and beliefs. That's a way to greater happiness and fulfillment, not to misery. Misery is just staying in the pit, being in a role that doesn't fit you with people that don't respect your values and beliefs and aren't in line with it.
So we all want a life of joy and fulfillment. That only happens after a crucible by doing some self-reflection of what happened and why it happened, learning the lessons from your crucible and moving toward a life of significance, a life on purpose dedicated to serving others. When you're using your gifting and your beliefs to help others, that fills you with joy and fulfillment. It can't help but not do that. So I get we can be afraid of changing, but that's why self-reflection is so important. To really move ahead out of the pit, to move towards a life of significance, a life-affirming vision, you've got to do the hard work of self-reflection. It's not easy, it's painful, but for the sake of what? For the sake of your future life, for the sake of people that you love and care about. It's important to do the inner work so that you can have a flourishing life.
Gary Schneeberger:
And that, folks, brings the plane on the ground. One of these days, one of these times, I'm going to ask Scott, our producer, to do a sound of a plane landing. Not this week, Scott. Don't worry. But this is just, folks, the second actionable truth we'll be discussing in depth this year. Each month we'll take a look at a new one and how it is connected to the previous one to build out the Beyond the Crucible Roadmap. Next time, Scott, get ready, because I'm going to call on you to do something. Next time we'll be discussing, drum roll please, authenticity. So stay tuned. Next month, that's what we'll be getting into. But until the next time we're together, please remember this. We want you to believe these truths that we talk about, but more important than that, we want you to act on them because that's what's going to help you along the roadmap from trial to triumph, and we will see you next week.
Welcome to a journey of transformation with the Beyond the Crucible assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the helper or the individualist. Instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially, the steps to get there. It's more than an assessment, it's a roadmap to a life of significance. Ready? Visit beyondthecrucible.com, take the free assessment, and start charting your course to a life of significance today.
I’m a big fan of quote books – volumes that collect the insightful, instructive sayings of famous people and everyday people alike. Among my collection are utterances worth remembering from Winston Churchill, George Washington, Abraham Lincoln and Ronald Reagan.
I have one called Classic Wisdom for the Good Life that features insights from everyone from American Founding Father John Adams to Superman film star Christopher Reeve. I even have a license to quote from The Wit and Wisdom of James Bond. And, of course, there’s a special spot on my bookshelf for gold standard of the genre, Bartlett’s Familiar Quotations.
One of the things you may have noticed from our Beyond the Crucible podcast is that I frequently, in my role as cohost, during episodes that are discussions with Warwick about a key truth for bouncing forward from a crucible, roll out some quotes to illustrate a point we’re trying to make.
And by now, more than 250 episodes into the show, we could publish our own book with some of the brilliant perspectives from the guests we’ve interviewed. One such example just came from Dr. Margie Warrell, whom we recently talked to about her new book, The Courage Gap. I’ve been rolling it around in my mind since she said it because it speaks to such a profound truth about what it takes to turn a trial into a triumph:
“Growth and comfort can’t ride the same horse.”
Margie unpacked it during the show as the need to reset our relationship with discomfort and convert our fear into a potent catalyst for action. By practicing what she calls the “one-brave-minute” rule, we are able to summon the courage to step forward, strengthening our neural pathways with each successive step, growing progressively more comfortable with being uncomfortable.
It made me think about why what she said struck me as so empoweringly true. Three thoughts occurred to me.
1. Comfort can often be what keeps us tangled up in the aftermath of our crucible.
We talk a lot at Beyond the Crucible, on the podcast and in writings like this one, about “the pit” we can find ourselves in when setback and failure knock us down. That pit, we and our podcast guests have said, is a painful place that seems both unbearable and inescapable.
What we don’t talk about as much, but which is just as true, is that the pit, however tortuous it may be, can feel safe in a twisted way. When we’ve grown accustomed to living under the heavy weight of our crucible, there can be a very real, very tempting pull stay there. It’s hell, but it’s also “home.”
This was true for me in my crucible of being caught in the grip of alcoholism in my early 30s. The disease had cost me friends, respect, a job – but it also had also given me what I thought was my identity. My friends liked me when I was drunk, I reasoned. Being inebriated allowed me to be me – outgoing, gregarious, funny. As many problems as it caused me, it nonetheless felt as though I’d lose the essence of what was good about me, too is I abandoned the bottle. The pit offered me what felt like protection for my personality.
But as I tentatively began to climb out of it, I realized how not just untrue, but foolish, that thinking was. I began to venture out sober with many of my friends – and I soon found they not only still liked me, but, more importantly, were happy for me as I continued to put healthy distance between me and my crucible.
That’s true regardless of what your crucible is. Breaking the emotional hold it has on you – the idea that the pit is better for you than doing the work you need to accomplish to climb out of it – is a lie. Don’t live it.
2. Comfort can breed a false sense of having overcome a crucible.
At the other end of the spectrum, we can wear comfort as evidence that we’re moved past our struggles. The pit doesn’t become “safe,” we just trick ourselves into believing it’s not a pit at all. We forsake the notion that we have experienced something that’s changed the trajectory of our life by believing that we’ve gotten back on track without doing the work required to not just move away from our crucible, but truly beyond it.
Two times before I entered rehab to truly commit to battling my drinking demons, I explored what treatment looked like but never embraced it. Once, I saw a psychiatrist a couple of times, then walked away believing I wasn’t as bad off as a thought. Another time I visited a rehabilitation hospital in the middle of the night at the bequest of a friend who drove me there, but I never went in or even knocked on the door.
In both instances, I talked myself out of getting help because I talked myself into thinking I didn’t really need it. I leaned into the comfortable familiarity of my alcohol consumption and concluded I was OK. I wasn’t, but I was still comfortable enough to not really stare the need for growth and the opportunity to experience it in the eyes. I was, I concluded, just fine as is.
3. Growth is the only elixir that can propel you beyond your crucible.
If I’ve learned anything as the communications director for the brand Beyond the Crucible and as the cohost of the podcast Beyond the Crucible, it’s the truth of the statement above. There is no way to get from setback to significance without growth. You have to do, as Warwick often says, the critical soul work: reflecting on your crucible, the loss it left you with and the lessons it’s taught you about how to move forward. In the simplest possible terms, you can’t grow without talking those steps.
I close every podcast with some variation of these words: “We know how difficult and painful crucibles can be. But we also know that if you learn the lessons of them and apply those lessons moving forward, it’s not the end of your story. In fact, it can be the start of the greatest new chapter in your story, one that leads you to the best destination of all: a life of significance.”
And even when you arrive there, when you have experienced the healing and hope of walking in your gifts and passions pursuing a calling dedicated to serving others, it remains true that that comfort and growth can’t ride the same horse. Because crucibles, like the hiccups, can always return – and often do. In most cases in a different form, accompanied by different circumstances, but having moved beyond one crucible does not make you immune to another. I haven’t had a drink in nearly 28 years, but I’ve had plenty of other personal and professional life-rattling crucibles in that time.
The best way to keep yourself prepared to avoid or bounce back more quickly from a subsequent trial is not to rest in the distracted comfort of believing the road before you is absolutely devoid of potholes. Instead, press into what your earlier crucible taught you about yourself, the growth it’s granted you in your wisdom and resilience, and be ever-ready to dial them up as needed.
Because you and the growth you’ve internalized not only can ride the same horse, they must.
Reflection
What does “growth and comfort can’t ride the same horse” mean to you? Jot it down in your own words.
Have you ever had a tough time getting out of your post-crucible pit because as painful as it was it offered some comfort, too? What did you do to overcome that?
Has feeling comfortable prevented you from moving beyond your crucible? How did you overcome that?
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
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There are many challenges in life, but there are also many opportunities. When people ask us to help them, for many of us it is hard to say no. Or perhaps you see a lot of opportunities where you can have an impact, where you can make a difference. This could be business opportunities, or nonprofit or charity work. It could even be with your family. Perhaps your kids are in sports or artistic activities. You volunteer to coach your kids’ basketball team or help out with a dance recital.
All these opportunities to have an impact or do something you enjoy or that seems so fun are hard to resist. They can be opportunities that you may not look forward to, but someone you care about asks you to help. You feel you can’t say no. You don’t want to disappoint them.
The problem with saying yes to everything — or to a lot — is you spread yourself too thin. You can end up not doing anything that well. You then may well disappoint people, and you may let down the very people you don’t want to let down. That eats away at you, and you feel terrible.
So as we start this New Year, let’s have a resolution to just say No! That is, to say yes to less and no to many opportunities that come your way. But how do you know what to say no to and when to say no, and what about disappointing people? All good questions. Here are some points to help you work this out.
1. Anchor all decisions in your beliefs and values. When assessing an opportunity, whether it is something you come across or something someone asks you to help out with, evaluate to what degree does this opportunity align with your beliefs and values. If it does not, the answer is simple. It is No! Sorry, I can’t help out with this. You don’t have to get into all the details necessarily, but decline the invitation or opportunity.
2. It must relate to your purpose and the legacy you want to leave. As we start exploring and living our vision for our lives, we should have a sense of what our purpose is and what we want our legacy to be. We need to know how the things we do will lead us to living a life of significance, a life on purpose dedicated to serving others. Potential opportunities should fit into the vision we have for our lives, the purpose and legacy we want to leave. If it doesn’t, find a way to say no.
3. It should tie in to your skills and abilities. We may be asked to help out with an activity for which we have no aptitude. Make sure what you spend your time on is in line with gifts and talents.
4.Make sure you are passionate about the opportunity. You need to be excited and enthused about the activities that you will spend your time on. Perseverance only goes so far. You need to really want to spend time on this opportunity.
5.Beware of your energy level. We all have different capacities. Some people get up early, go to bed late. They just have high energy levels and seem to take on a lot — almost anything, it seems. We are different with varying capacities and energy levels and a different ability to take on several things at once. Know your capacity and energy level. Don’t judge yourself if you feel your capacity and energy level is not as high as others’.
6. Be realistic. No matter how much energy or capacity you think you may have, we as humans tend to underestimate how much time and energy a prospective opportunity will take and overestimate how much energy and capacity we have and how many things we can do at once. Get advice from a few trusted friends, potentially family members, who know you well. They may well be more realistic than you will be about how many activities you can take on at once.
7. It is not about what others want you to do. You can’t live your life based on satisfying other people’s expectations. First, that is not the way to live. Second, you can never keep everyone happy and satisfy everyone’s expectations. That is a losing battle. Decisions should be based on what you want to do; and how the opportunity lines up with your beliefs and values, gifts and skills and passions, and the purpose and legacy you want to leave.
I am not a huge believer in New Year’s resolutions. Most of us don’t keep them and then we are disappointed. But a New Year’s resolution to just say No? That makes sense. Resolve this year to pare back your activities to the key ones that tie into your beliefs and values, are in line with your gifts and skills and passions and your purpose and legacy.
Say yes to the great opportunities, and say no to the good. Make the bar for you to say yes higher. It is not about keeping everyone happy and not disappointing them. It is not even about doing so much that you are competing with yourself to make sure your legacy is not just good, but incredible. It is not a competition with others or yourself.
To have a great impact and make a difference, do less. You will end up having a greater impact and making a greater difference than you think.
Reflection
Pare back your activities. Resolve to say no to the good so that only the great opportunities are left
Make sure all your opportunities and activities are in line with your beliefs and values, gifts and skills, your passions and reinforce your purpose and legacy.
It is not about making others happy or competing against yourself to make you feel worthy. Do what you feel led to. Your self worth should not be tied up by how many things you are doing.
We share inspirational stories and transformational tools from leaders who have moved beyond life’s most difficult moments to create lives of significance.
Our yearlong examination of the actionable truths that will guide you along the Beyond the Crucible Roadmap begins with a discussion of where your journey from setback to significance begins: your crucible. We look at what you need to do to reach the point where you understand it didn’t happen to you but happened for you.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
Enjoy the show? Leave a review on your favorite podcast app and be sure to subscribe and tell your friends and family about us.
Transcript
Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond the Crucible. A crucible is something that is so painful that it fundamentally alters the trajectory of your life. There was a life before the crucible, and there's your life afterwards. Typically, you are never the same after that crucible.
Gary Schneeberger:
That will be a painful and can be a pivotal thing, an inflection point in your life's journey that can set you on the road to what we believe is the most fulfilling destination yet: a life of significance. In this first episode of our Series Within the Show, unpacking the actionable truths that help you navigate the Beyond the Crucible roadmap, we'll help you see the hopeful perspective, that your crucible didn't happen to you, it happened for you.
Well, friends, we're excited that you're with us today, because today, we're going to talk about our refreshed way, it's not entirely new, but it is laser focused, to helping you get from your worst day to your greatest opportunity. It's what we've dubbed the Beyond the Crucible Roadmap. This is how we describe it. I'm going to read it straight from the notes here. How we help people turn their worst day into their greatest opportunity.
We provide the essential actionable truth to inspire hope, enable, and equip them to write their own life-affirming story. That's what we're going to talk about today. Last week, we talked about the big picture of how we built it. Now, we're going to talk about the first actionable truth. It's all tied to this roadmap that we built from our proprietary statistically valid research into how people experience crucibles, and what we've learned from our experience and the experience of our podcast guests about what it takes to turn a trial into a triumph.
The most revolutionary news to us is that in analyzing this roadmap, we've identified what we are calling, as I said, the actionable truths of the brand. To pass these life-changing truths along to you, our listeners and viewers, this year, we're going to do something similar to what we did last year with our Series Within the Show, we called it, which featured stories from Warwick's book, it's right here, Crucible Leadership. We're going to do the same sort of thing here in 2025.
We're going to go through each of the 10 actionable truths, one per month, and explore the ways they can help you make your way through the roadmap. Again, I'm never used to talking this much in an episode, so I have to catch myself, or catch my breath or something. Everybody wants to hear from you, Warwick, and the first question I have for you is to help level set folks to our discussion of the first of these truths. Let me just ask you straight up, why did we call these actionable truths? What do we mean by that?
Warwick Fairfax:
Yeah, it's a good question, Gary. Just to expand a bit more on what we've been talking about, at Beyond the Crucible, our focus has always been how do you get beyond your worst day to lead a life of significance, which we define as a life on purpose dedicated to serving others? How do you get out of the pit of your worst day? With all the research, quantitative and qualitative, and the work we've done in our Turner Plus episodes on the podcast, we've developed what we now call the Beyond the Crucible Roadmap: how you go from trial, in other words, crucible, to triumph, which we define as a life of significance.
As you're moving along the journey from your worst day to a better life, a more fulfilling life that's focused on others, we've found that there are 10 actionable truths, and we think of them as catalysts. They help you move along the journey from that worst day to your life-affirming vision. In other words, when you achieve that vision, you're living a life of significance. In a sense, we believe that these actionable truths, they're implicit in our work. If you look at the chapter headings in my book, Crucible Leadership, you'll find things-
Gary Schneeberger:
This book right here, sorry.
Warwick Fairfax:
Exactly.
Gary Schneeberger:
Book right here, Crucible Leadership.
Warwick Fairfax:
You'll find things like authenticity, vision, perseverance, a number of the actionable truths that we'll talk about. What we're doing here is we're actually talking about them more, because they're so critical in moving from trials to triumph.
Gary Schneeberger:
Yeah, and I don't think we can accentuate that enough, that this is not brand new stuff, but it is groundbreaking stuff in the sense that in the first episode that we did on this, Warwick, you made the point of saying that it's truth, yes, but it's truth in action is where the rubber meets the road, where the crucibles get overcome, moved beyond. I think that's a critical emphasis, why we call them actionable truths.
It is, to your point, I don't think we can say it enough as we talk about it. This is not really new stuff, it's just a fresh perspective on the stuff we've always talked about. That's fair, isn't it?
Warwick Fairfax:
It really is. I like the emphasis you're putting on truth and action. That's a great way to phrase it. You could say, "Yeah, I believe in being honest, but in my life, I tend not to be honest, like ever. Perseverance, absolutely, I highly value perseverance, but the first line of trouble, I give up." Those are not actionable truths, or those are meaningless truths. A truth is only a truth to you if you actually live it. They're probably not truths at all.
We think these actionable truths, as we've been talking about, they're accelerators, they're enablers to move from trial to triumph from your worst state of life and significance. I think you could make a case that without these actionable truths, you may never get out of the pit. You almost certainly won't live that life-affirming vision that you've always wanted to live, a life of significance, as you put it, a life of triumph, which is, in a sense, how we define a life of triumph.
When you think about it, and we'll talk more about today's actionable truth in a moment, but without perseverance, without authenticity, without vision, so many of the things we're going to talk about, how do you really move ahead in a meaningful way? I don't think you do.
Gary Schneeberger:
All right, there is the preamble for what we're talking about here today, folks. Now, the meat is what is the first actionable truth? The first actionable truth is, and this is where we need in post-production, we need like a ding-ding-ding or something when I say it, because the first actionable truth is crucible. This is where the process starts. It starts with the crucible, and that goes all the way back.
That first truth goes all the way back to, for the third time, your book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance. You use that word crucible for a reason. We've used that word crucible, we named the podcast Beyond the Crucible. What, for our purposes, Warwick, is a crucible, and why is it relevant to what we're discussing, what people go through after a setback?
Warwick Fairfax:
Yeah, Gary. Crucible is really the defining concept that we have. The book is called Crucible Leadership. Our podcast is called Beyond the Crucible. A crucible is something that is so painful that it fundamentally alters the trajectory of your life. There was a life before the crucible, and there's your life afterwards. Typically, you are never the same after that crucible. It's really essential to what we're talking about is how do you get beyond your crucible? How do you get beyond your worst day?
The challenge that we all have is when you go through a crucible that's so excruciating, how do you get beyond it? How do you not let your worst day to find the rest of your life? It happens. You might have a friend or a family member in which you might say, "It's so sad to say, but their crucible, it really did their lives. They weren't the same. Their spirit wasn't the same. The way they treated others, it just, they never emotionally or spiritually recovered. They never got beyond it."
What our mission here is to help people get beyond their worst day. Yeah, a crucible, it's painful. We understand that, but how do you figure a way to be able to move on from that terrible experience?
Gary Schneeberger:
Yeah, and one of the ways that we've talked about a lot, and it's baked into this actionable truth, and all of the actionable truths, actually, is this idea that we've said many, many, many times: your crucible didn't happen to you, it happened for you. That is really a great way to think about this first actionable truth is that part of the action to take is to understand, it didn't happen to you, it happened for you, which is critically important.
One of the things I'm going to do here, Warwick, when we do every one of these, is I'm going to try to give a dictionary definition of what our actionable truth is, and I'm going to use, when I do that, folks, because it's my favorite dictionary, I'm going to hold it up here. It's big, it's heavy. It's the American Dictionary of the English Language by Noah Webster from 1828. It's his first ever dictionary.
There's just some really great ways that words are defined in very foundational terms. Here's how that dictionary describes what a crucible is. It's a chemical vessel or melting pot made of earth, and so tempered and baked as to endure extreme heat without melting. It is used for melting ores, metals, et cetera. That's really what happens, right? When we go through a crucible, it's hot, it hurts, but it does refine us. That's the reason that you chose the word crucible all the way back to your book, isn't it?
Warwick Fairfax:
It's so true, Gary. A crucible is yes, as you said, a cauldron of molten metal that it really separates the core, the essence from the impurities. Like with alloys, it forms something new. It creates something that wasn't there before. Yes, it's painful, but we believe a crucible can be refining. As you said, it didn't happen to you, it happened for you. I would say pretty much every guest we've had on the podcast, yes, they may have wished what they went through hadn't happened, but yet in another sense, they were grateful, because it made them a person that they were not before.
It gave them a mission. So many of our guests have said, "What I went through was a gift, in the sense I wouldn't be who I am, I wouldn't have the passion to help others." Very often, a mission is formed out of what you went through, and you want to use that mission to help others who maybe have gone through your circumstance. It's really, it's painful, but there can be a blessing, a gift in that cauldron of molten metal, because it can help you become the person you never expected you would be, but are grateful for who you are.
Maybe none of us enjoy the process. Life is not easy, but having gone through the process, you want to think, well, I don't want to have gone through this for nothing. There's got to be a purpose to the pain. With pretty much every guest we've had, there has been a purpose in the pain, there has been a mission, there has, at least according to our guests, there has actually been a gift amidst the cauldron that they've gone through.
Gary Schneeberger:
Right. I love the fact that we've put these actionable truths in the context of what we're calling Beyond the Crucible Roadmap, because a roadmap gets you from point A to point B, and it doesn't do it overnight, usually. It doesn't do it in the first 15 seconds you pull out of the driveway, right? There's a time period here. When we talk about understanding, it didn't happen to you, it happened for you, please understand, folks, we're not saying that 10 minutes after your most difficult, painful day, you're going to land in that space.
Warwick's correct. All of our guests have talked about this in one way or another, but for some of them, for many of them, for Warwick and for me in our own crucible experiences, it was a matter of years until we started to move in that didn't happen to me, happened for me perspective. Don't rush yourself through the road map, I guess is the message here. Let's go now into, Warwick, there are three stages in our research that have shown us people experience these things after a crucible. The first one is this: limited awareness of the problem. Unpack that a little bit for folks.
Warwick Fairfax:
You often are aware that you're in pain, but you might not be aware of the pain that you might have caused, or the circumstance might have caused to others. We're very often focused on ourselves, not other people. As you go through the journey from trial to triumph, our hope is that your self-awareness grows, and including your self-awareness about the crucible. What happened? What was I feeling? Why did it happen? How many other people were affected? Maybe we blamed ourselves more than we should.
Yes, we might know the pain, but really, we might have a limited awareness of what happened, why it happened, how many people were affected. One of the interesting things that we found in our research is that 72% of people did say that they had a crucible that was so painful, it fundamentally transformed their life. There was the 28%, and they said they didn't have a crucible.
What's interesting is when we spoke to our researchers, David and Heather Lukas, they're experts at research, they dug through the data, and cross-tabulated all sorts of data points. Their conclusion, based on the data, that 28% were in denial. Life is so tough, it's hard to believe that nobody's had something that was painful that it changed their life, that was very painful. The conclusion was, while everybody may have had a crucible, some people may not be as aware of it.
Maybe they're saying, "Well, life is tough. Everybody I know has just been through a terrible circumstance. I don't really think of it as crucible. It's just called being alive. It's not fun." They might view it as almost as fatalistic mentality. Why call life a crucible? What does that mean? The first step is really being aware that you had a crucible in the first place.
Don't discount it saying, "Well, everybody else has gone through challenging circumstances, so I don't feel I'm special. Therefore, it's not really a crucible, it's just living." Don't discount it because you can't move on from something if you're in denial that it has happened. If you're in denial that it's changed you, and you need to be aware of that change, and make sure you're being changed for the good, not for the worst.
Gary Schneeberger:
Yeah.
Warwick Fairfax:
You've got to be aware of the problem. You can't deny it, and you have to be aware of the extent of the problem. You also have to be aware that this problem very often didn't just affect you, it affected others.
Gary Schneeberger:
Right. I hope people don't, and I certainly maybe have beat myself up in my own crucible, my big crucible is that maybe I didn't get that point quickly enough. The reality of it is, as you were talking, I started thinking about if you take it for me, if I take a really, really hard nap, I'm really out, I'll wake up and I'll be like, the phone will ring or something, and I'll wake up and I'll not know where I am for a second.
I think that's a normal experience sometimes after a crucible. Not that you don't know where you are, but in our research, we talk about change the trajectory of your life. That can take you from everything's fine to everything's not fine, and it's not uncommon to not know, get your fingers on the full awareness of what you're going through. That's going to be a process pretty much every time, right?
Warwick Fairfax:
Yeah, it's a great point. If you've, you said, had a nap, and you'd been knocked unconscious, and you're kind of waking up, you're not thinking clearly. You're not thinking, "Okay, I've got five things to do today. Got to make sure I call this person, and care for that, and do this." You're thinking, "Ow, what happened?" Basically. Typically, if not always, when you go through a crucible, in those first days, hours, months, your chances of making a good decision are low, between low and zero, probably.
Because you're in such pain, you can't think clearly. You can't feel clearly. Spiritually, you're typically in a bad way. Yeah, your awareness of yourself and what's happened, all you can think of, "This pain is excruciating," and that may be all the level of thinking that you're going through at that point. How in the world can you be fully aware of a problem when the only thing you can think of is, "This is excruciating, this is agony?"
That's the primary thought, rather than, "What happened? How much was it my fault? Are other people hurt? Let's look at it. What can I learn?" You're not thinking that. You're just thinking, "This is agony."
Gary Schneeberger:
Right, but here's the good news folks. That's not where it ends, right? The second example we have here about the way in which people experience crucibles in the aftermath of crucibles, the second example is there develops an increased awareness of the need to change. First thing is there's a limited awareness. Then as time goes on, as healing starts to bubble up and happen, the second step then becomes increased awareness of the need to change. Talk about that a little bit.
Warwick Fairfax:
Yeah. It's one thing to be aware that you've had a crucible. Maybe you're even aware that other people have been affected, but it's another thing to do something about it. In those first hours, days, months, you might be thinking, "Oh, my gosh, this is so painful. This is excruciating." You're not initially always thinking, "Okay, great, this is painful, but how do I get beyond it?"
Still, lastly, you're thinking, "Well, I'm grateful for this pain because hey, it didn't happen to me. It happened for me." Those aren't the initial thoughts.
Gary Schneeberger:
No, no, they're not.
Warwick Fairfax:
We get that. It's not like from zero to 100 in two milliseconds. That's the roadmap. No, it takes a tad longer than that. Eventually, and it could be weeks, months, maybe years, you've got to make a decision that says, "Okay, how do I move beyond this? How do I get out of the pit? How do I not let my worst day define me?" There's a reason we use that phrase so often at Beyond the Crucible, because we really don't want anybody to feel like their worst day has defined them, nobody listening, nobody anywhere.
How do you not let it define you? You've got to figure out, how do I move on? How do I move from trial to triumph? How do I move from my worst day to a life of significance? One of the things we say a lot at Beyond the Crucible is life is about choices, and we have to make the choice to move on. We have to make the choice that we're going to find a way to get out of the pit. We're going to find a way to move forward.
It may not be easy, it may take years. We've got to make a choice, "Okay, I'm not going to live in this pit any longer. I'm going to find a way to move on."
Gary Schneeberger:
Yeah. The third point, I say of my own crucible, I tell people my alcoholic past, and I get sober. In my own testimony, I become a Christian. Then I tell people jokingly, "And then everything was perfect after that," which is just simply not the case after crucibles, right? That's why the third point here, I think, is extraordinarily helpful that our research uncovered, is the third one is fear: a resistance to change.
Why is that so prevalent in what people go through, that one step forward, one step back? It's not always, as you have said many times, a one and done. You can pass through stage two, where you have an increased awareness for the need to change, but then stage three can make you fearful and resistant to it. Why is that third stage, what happens there and why is that important?
Warwick Fairfax:
Yeah, change is hard. It's often painful. Maybe you were used to the old life, but maybe that life is never going to be the same. Certainly, if you've had a physical crucible, there will be physical challenges that you didn't have before. If you're a survivor of abuse, you've lost a business, failed financially, maybe a marriage broke up, you've lost a loved one, there will be realities that you don't understandably want to face. It's so painful. How do you live in the new normal?
Often you're thinking, "Well, I don't want to live in the new normal. I'm not going to accept that what happened happened. I'm not willing to move on. I don't want to move into this new world." Ultimately, you can't undo what happened, either what happened to you or what you did. You've got to find a way to move forward. Yes, it's going to be hard. It's going to be painful. You're going to be a different person. There's going to be a new normal.
You've got to accept that fact, but it's so easy to fear the pain of the hard work that is going to be required. How do I get through today and be a different person? How does that happen? It's not easy. We get why people fear change and just don't want to change. What's the alternative? Staying in the agony of the pit? That's the alternative. You've got a choice. Do I want to go through the pain of change and moving on, which ultimately might lead me to triumph, to a life of significance?
There is a promise of a better tomorrow, so it's going to be painful, but it's pain for a reason. It's pain for a purpose in the sense to get to a better tomorrow, to a triumph, to a life of significance. The other pain is one that leads to no hope, to eternal living in a pit. That's a certainty if you don't move on. Why in the world would you want to do that? Of the two pains, there's one pain in which there's no hope. The other pain is one in which there is hope. Make the right choice. Choose the path of potential pain that leads to hope.
Gary Schneeberger:
Our conversation takes a fascinating turn when we discuss something not talked about a lot about the pit, but first, these words from our sponsors. It's true, isn't it, Warwick, that sometimes in crucible situations, the pit can feel comfortable, right? It's definitely haunting, it's definitely difficult, but it can feel comfortable, and it's hard to break out of.
That can be something that can knock people for a loop too is that the pit, as bad as it is, is known, and it's comfortable in the sense that you know what you're getting there, right?
Warwick Fairfax:
It's such a good point, Gary. I think of that movie that's set in Maine, the Shawshank Redemption, and there's a scene in that movie where a prisoner gets released and he can't handle being released. In fact, so much is his inner turmoil, he actually commits suicide. It is not uncommon for prisoners when they're being released to find a way to commit a crime to get back inside. It's the new normal for them. They're used to the pit.
Sometimes, as hard as it may be to understand, we're used to who we are in that pit. There may be some people that have grown up in a circumstance in which being in a crucible is the only life they've ever lived. We've known people in which there was never a before the crucible. The crucible was always what was.
There's a tendency in which we don't like to go into the world of the unfamiliar, and so we're used to the crucible, and we do understand that, but you may be used to it, it may be comfortable in a sense, but don't you want to live in a better tomorrow where there's hope, where you're helping others? Not just focused on your own understandable agony and pain, where you triumph, where you lead a life of significance?
We want you to live a better and more fulfilling tomorrow, and we think that's the better choice. Yes, there'll be pain, but just think, do you really want to be comfortable in agony, as opposed to maybe it'll be challenging, but it will be a more fulfilling life? We understand that, but don't choose comfort in the sense of staying in the pit, because ultimately, that's not a choice that you want to live your whole life through.
Gary Schneeberger:
No, and that's the great thing about the actionable truths is that they offer the hope that wherever you're at, whatever truth you're at, whatever part of the roadmap you're on, there's hope if you just take another step forward. You talk all the time, Warwick, about the power of one step, and that ability to take stock of the situation, and take that one step, even if it's fearful, even if it may not be comfortable, is critical to moving from trial to triumph.
Actionable truths truly are an important measure. Guess what, folks? We know they work. You know how we know they work? Our host has walked through them. This is going to be an interesting part of this Series Within the Show on the actionable truths, and Beyond the Crucible Roadmap, because we're going to look this, every actionable truth, we're going to look at it in a real life test. We're going to look at it through a real life lens.
Let's talk about your crucible, Warwick, and apply the three things we just covered from the example of your story.
Warwick Fairfax:
Yeah. Gary, I grew up in a 150 year old family media company in Australia. It was founded by my great-great-grandfather, John Fairfax. It grew to be very large. It had newspapers, TV, radio, magazines. It had the equivalent of the New York Times, Washington Post, and Wall Street Journal, with the Sydney Morning Herald, the Age of Melbourne, and The Financial Review. In early 1987, my dad died. I was 26 years old. I was actually finishing my last year at Harvard Business School.
I'd done my undergraduate degree at Oxford University, and then worked on Wall Street, and there was turmoil within the family. I believe the company wasn't being well-run and wasn't being run along the ideals of the founder. The market felt that the company was right for hostile takeovers. There were various corporate raiders that seemed to be lurking. In late August 1987, I launched a $2.25 billion takeover to bring the vision of the company back to the founder and see that the company was well managed.
Unfortunately, through the takeover, we ended up having too much debt. Yes, I brought in new management that helped increase operating profits by 80% the first year, but the debt was so high, newspapers being very cyclical, that by late 1990, company had to file for bankruptcy. This was a devastating crucible. I felt responsible for ending 150 years of family control of this iconic media company. I felt I'd let my parents down, my family, and frankly, thousands of employees in the company. They felt safe with the Fairfax family.
Who was going to own the company now? It was just a lot of uncertainty. I was in a bad way. In my case, I was in a lot of pain. I felt like a lot of what happened was my fault. I'm somebody that tends, when things go wrong, not to blame others, but to blame myself. I don't know whether that's good or bad. It just is my typical psychological precondition, if you will. That's how I respond to things. I felt I'd let so many people down, parents, my dad, family, employees of the company.
Yeah, I don't know how much I was analyzing the problem, other than what have I done? How could I have been so dumb? That was the overriding thought. I made such cataclysmic mistakes. I had a Harvard MBA. How could I have made those assumptions? How could I have assumed that other family members wouldn't sell out when this takeover that they viewed as hostile was launched by a 26-year-old? Who'd want to be trapped in a company controlled by a 26-year-old?
I was focused on my part and just look what I've done. How could I have been so dumb? That was sort of the main analysis, the main feelings that I was going through. Yeah, I probably didn't have an accurate awareness of what happened.
Gary Schneeberger:
Right. We talked earlier as we were unpacking what happens in the aftermath of a crucible, this idea that it's not one and done. There can be one step forward, one step back, one step forward, two steps back, three steps back. Another way to think about that is there's delayed healing. It's not instantaneous healing, and it's not necessarily healing that's over and done, next, check the box. Move on.
In your own story, did what you've just described, did what you were going through after your crucible, did that lead to some delayed healing for you as you were, even before it was created, the Beyond the Crucible Roadmap, as you were traversing the Beyond the Crucible Roadmap before it existed, but it was in what you were doing? Was there some delayed healing in your process?
Warwick Fairfax:
Yeah, I think there was. As the years have gone by, I realized, yes, I certainly share a lot of responsibility and blame for this, but I look back, and there were rifts within the family going back decades, even before I was born. My father dying, it was certainly a catalyst in terms of some of the divisions, perhaps. There was just a lot of things that would make being in that situation very difficult. I'm more of a reflective advisor, not a take-no-prisoners, corporate raider, or even a general manager executive.
There were so many reasons why to make that work would've been very difficult. I was listening to my parents' truth, if you will. My dad had been thrown out as chairman by other family members 11 years before, 1976. That, I didn't consciously think that was a factor at the time. Looking back, clearly it was. I felt like, how could other family members throw my father out as chairman, a man who I deeply admired and loved? There was all sorts of emotional influences, rifts.
It was just a very, very difficult situation. Doesn't mean to say I didn't make mistakes or I shouldn't share a blame, but there were so many other factors that it's enabled me to be a bit more, not lenient, but show a bit more grace to myself. Look, I was 26. It was a very difficult situation with the family and the rifts, and my dad having been thrown out as chairman, and I was hearing my parents' truth about how bad were. Whether they were or weren't is not really so relevant here.
It's just there was all sorts of factors, some poor advice from advisors, all sorts of factors that led to what happened. It doesn't mean it wasn't my fault. I certainly made a lot of mistakes. What it means is to be fully aware of the problem, and the crucible is really helpful to realize, okay, it would've been tough for anybody. Certainly tough for me, being a reflective advisor and being so young. Being aware of the problem has been very helpful as I move forward in my life, to give myself grace, and also to help me learn some lessons from it.
Just because you're hearing one truth from one set of people, even if it's your parents, it's not necessarily absolute truth. Get other perspectives. Obviously, I was young, so I'm at that age, give myself a bit of grace about doing that. I'm not going to go to other family members and say, "Hey, I was 15. You threw my dad out as chairman. Why did you do it? I'm just curious." That would've been expecting a lot, and they never would've brought it up with me.
Yeah, I've learned more to give myself some grace about what happened, and it was tough, but I think I have a more realistic, more objective view of what happened than I did at the time.
Gary Schneeberger:
As we talk about this, what keeps becoming clear to me is that, and I've never thought about it this way, a crucible is something that starts the process of you need to recover from this. You need to... It changes the trajectory of your life. That's what a crucible is in a noun sense, right? There is actionable, it's an actionable truth too. It's a bit of a verb too. Things that you need to do, steps that you need to take, realities that you need to face, courage you need to muster.
There is something that's absolutely actionable in the aftermath of a crucible, that without it, you're not going to get to where you've gotten and where our guests on the podcast have gotten. Does that make sense, the way I'm seeing that? It really is. A crucible happens to you and it happens for you. It does both in a real way.
Warwick Fairfax:
Yeah, it's so true, Gary. One of the things I think of with crucibles, it's not one and done. It's like, "Okay, I spent a few months, I got counseling, maybe got some spiritual advice. I've learned about my gifts. Great. I've gone through a six months intensive, get over your crucible boot camp workshop, and I'm good. I never have to, there's no residual pain. I'm never triggered. Everything's just great. I may not know my vision yet, but I'm moving forward. I'm never looking back. I'm never thinking about what happened, never blaming myself more or less than I should. I'm good to go. I'm bulletproof."
That's just not real life. In my case, it took years to recover, as we'll get into. Most of the nineties were pretty challenging. Even now, if once in a blue moon, they sort of write about me in Australia in the media, and is that painful? Sure. Going back to Sydney, it's not always easy because it triggers memories of mistakes. There's various challenges within different family members. Yeah, I like to think I'm in a pretty good place, but it doesn't mean that the healing doesn't take a while.
It doesn't mean that there won't be scars. It doesn't mean that you won't be triggered. It's unrealistic to think that you'll never be triggered by your crucible. Most of us who are human, given the right set of circumstances, of course, we'll be triggered. The question is, okay, when you're triggered, what are you going to do about it?
You're going to wallow in the sense of self-recrimination or anger when you're triggered and say, "Okay, I understand what's happening. Let me figure out a way to move on from this subsequent almost crucible aftershock, if you will, like an earthquake. How am I going to move on from this subsequent feeling?"
Gary Schneeberger:
Right. Well, let's have you finish the story, finish the last mile markers Beyond the Crucible Roadmap for your own story, where the actionable truths came into play.
Warwick Fairfax:
Yeah, the rest of the story is after the company had to file for bankruptcy, we moved to America in early 1990s, my wife's American, and those years were tough. In a sense, they were my wilderness years. I know Winston Churchill talks about that in the 1930s when he was out of power, and obviously, not in that league, but in my own little world, they were my wilderness years. I felt terrible about myself and my self-image. I was very low.
Towards the end of that decade, I realized, I got to find some way to move forward. It wasn't like I wasn't trying in terms of getting some job, but it was pretty tough to get a job with a resume that said sort of out of work media mogul, or...
Gary Schneeberger:
Right, right.
Warwick Fairfax:
It was pretty tough. You've got to find a way to get out the pit of despair and self-incrimination and self-flagellation. Eventually, really, the secret for me being able to move forward was something we talk about a lot on Beyond the Crucible, and that's the power of one small step. The step I took, it really was a very small baby step. I couldn't get even to first base with an interview with any job. I went to a temp agency in Maryland where we live, and they found part-time positions for financial analysts.
Well, I'd worked on Wall Street. Back in the day, I was actually pretty good at Excel, so they put me through a little test on Excel. It's like, "You're actually pretty good at this." I have an analytical ability. After I went to this temp agency, that led to an initial part-time position with a sports company in Maryland. It was actually a large sports company that had the US headquarters in Maryland at the time. That led to a full-time position with an aviation services company.
Bit by bit, I got good performance reviews. I worked hard doing, financial analysis and then some strategic and business analysis. That first small step, getting that first temp job at that sports company at the time, doing budgeting, that was huge. It didn't seem like a big step. I was a Harvard MBA. I was thinking, "Gosh, I'm probably the lowest paid Harvard MBA in history."
At the time, while I was, I don't really care about money, but it wasn't good for the ego, but I was just happy for something. My kids were small. I wanted to bring in some kind of income. It was a small step, but in hindsight, it was huge getting that first several month temp job at that sports company in Maryland. It was a huge step, even though it seemed really, really small at the time.
Gary Schneeberger:
What I love about what you've just talked about, because you've just walked through the entirety of your biggest crucible, which you've talked about many times in many venues, in many places, you've given speeches about it, you've done interviews about it, you've done podcasts on it. What I love about the way that you just told that is that you've now arrived at a place, because of the healing that's come as you've walked the roadmap, as you've employed the actionable truths, you've arrived at a place where you can do it.
Tell me if this is accurate, somewhat matter-of-factly. There's not pain attached with it as much as there was in the early days, I think when you talk about it now, is there?
Warwick Fairfax:
It's very true. You might be thinking, "Well, why?" I've moved beyond my crucible. I'm not defined by my worst day. I am, from my perspective, leading a life of significance, a life on purpose, dedicated to serving others. Yes, I love what I do at Beyond the Crucible. I happen to be an elder at a non-denominational church in Maryland. I've been on my kids' school board, which is a Christian school, there's a number of other non-profits that we support that I help advise, I'm involved in in different ways.
I'm involved in things I deeply care about, organizations' mission I passionately believe in. I don't wallow in what happened with the takeover, the family of business, John Fairfax Limited. Doesn't mean I'm not triggered from time to time, but I don't really think about it much. It's easier to look back at what happened when you've moved on and you've had years of helping people. Frankly, my self-image was so low, there was a time in which I would think I couldn't lead my way out of a paperback, is the image that I had.
I couldn't really help anybody. I don't say that anymore. I may not be a CEO type, a manager in that sense, but I like to think I have some wisdom, some knowledge of leadership from obviously my challenges, mistakes, if you will, a certified international coach, Federation executive coach. Through my coaching, being on nonprofit boards, through, I like to think the thought leadership we have here at Beyond the Crucible, from learning from my guests, I like to feel like I am having an impact in my own way.
I feel like people see me in a different light these days. They're not looking at, "Oh, young Warwick," as they used to call me back in Australia because my dad is still Warwick Fairfax or was. It's like, at what point am I not young Warwick? Maybe if I hit 80 or 90, I won't be young Warwick, but I don't know. It's like, surely I've passed that stage, but maybe not. I'm not defined by that anymore. People see me very differently.
I even feel like I'm respected, in some sense, where back in the day, I'd say, "How could anybody respect me? I just wanted to hide. I'm not worthy of respect. I deserve everything I get. All those terrible cartoons in the Australian paper deserve all." That was almost my subconscious sense. I don't look at it that way. I'm not perfect. There's a lot of, I'm pretty, if not very, self-aware, just because I'm a reflective person, but I'm able to objectively say, "I do make contributions in my own world that people respect, and I'm grateful to be able to make a contribution and not being seen as this idiot, young person that could have had it all and just blew it because of his stupidity and naivety."
Everybody that knows me knows my story. I talk about my story at Beyond the Crucible like every podcast. It's not like I'm hiding it. It's out there, but people don't see me that way. In terms of how people see me, they don't see that I'm defined by that mistake and those terrible circumstances. They don't at all. I don't see myself that way, and others who know me don't see me that way either. Yes, it's a lot easier to be able to talk about it because I have moved on. Doesn't mean I'm not triggered, but I don't wallow in the pit. I'm not in the pit of despair anymore.
Gary Schneeberger:
Right. That, folks, right there is an example of, I have jokingly referred to Warwick as Patient Zero for Beyond the Crucible. He's patient zero in the case of how, and why, and how deeply the actionable truths work. That is great news for you and for all of us who go through crucibles. Folks, we're just getting started.
This is just the first of 10 actionable truths. Warwick, as we wrap up this episode, what would you say is the big takeaway, the big couple of takeaways that you want to leave our listeners and viewers with today?
Warwick Fairfax:
The first step is really being aware of what happened, having an accurate appraisal of your crucible, what happened, how it affected you, how it affected others, your level of responsibility, not to overly blame, or not blaming yourself enough, but just really having an accurate appraisal of what happened. As I've talked about for me, grew up in a very difficult situation with a lot of turmoil and infighting between different factions. I'm more of a reflective advisor than a take-charge corporate executive.
I was hearing my parents' truths, not necessarily objective truth. There was all sorts of factors. My dad dying, and my other family members throwing my father out as chairman 11 years before, I now feel like I have an accurate appraisal of the problem. You have to have an accurate appraisal of what happened, why it happened. You can't move on until you really know what happened and why, and look at it objectively. We also need to be aware that we need to change. You can't just live in the pit.
You can't be like Shawshank Redemption and say, "Look, this is the only life I've ever lived or the only life I can remember, or I'm such a horrendous person. I don't deserve to be paroled. I don't deserve to get out of jail. I don't deserve to get out of prison. I need to stay here because I'm not worthy of anybody. Don't look at me, don't see me. Ignore me. Put me in solitary confinement with no windows for the rest of my life."
Some people can feel like that even if it wasn't their fault. People who have been abused, from what I understand, they can feel shame, even though none of it was their fault, but they feel like they're broken, they're damaged. Whatever leads you to that sense of shame, whether it was your fault or not your fault, you can't live in that pit forever. I believe from a spiritual perspective, I think of Psalm 139, which talks about we're all beautifully and wonderfully made by God, I believe we do have a creator that did make us beautifully and wonderfully.
Every human being has worth, has value. You have worth, you have value. You do not deserve to be in the pit. Make a decision that I will not stay here. I'll figure out a way to get out of it. That's really the key point is that we need to make a choice, that we will get beyond our crucible. We will move on. We are worthy as a human being. We will not stay in the pit. We won't be there forever. I think one of the things that helps you move on, and I know this doesn't happen overnight, is when you begin to have hope in a better tomorrow.
Doesn't mean that you think, "Oh, it'll all be roses and sunshine, and there won't be any pain, and I'll get over all of my pain and everything will be good." You just have the sense that there is hope. You have to have hope. You have to think that there will be a vision, a triumph, if you will, where you can get beyond your crucible, and lead a life of significance. This will be a life on purpose. This will be dedicated to serving others. Think about that better tomorrow, and maybe there'll be pain to change, but that pain leads to hope. That pain leads to joy and fulfillment.
Change doesn't happen easily, but make the decision that faced with the pain of staying where I am, almost like eternal pain forever, the pain of change, which leads to hope and a better tomorrow, which pain is worth it? Choose the pain of change. Choose to get out of the crucible. It won't be just you by yourself. If you're wise, you'll use what we call a team of fellow travelers, people that come alongside you that are for you. Maybe you have complimentary gifts that can encourage you when you feel down, which we all do from time to time.
That first step is really making the decision to get beyond your crucible. Just to go back to what we said, think about, if today's your worst day, what one small step can I take to get out of that crucible? Pretty much every guest we've had on the podcast has said that first small step was the biggest one. What small step are you going to take to try to get beyond your crucible?
I know it won't be easy. Don't think, "Oh, it's meaningless. What's the point?" Why could going to a temp agency and getting a part-time job with a sports company, why is that... That's not revolutionary. In of itself, it's not, but one small step leads to another small step, and that leads to what we call the flywheel of hope. We want that flywheel of hope to begin. What one small step are you going to take today to get out of your crucible?
Gary Schneeberger:
Folks, I have been in the communications business long enough to know when the last word on the subject has been spoken. Our host, Warwick Fairfax, has just spoken it with a thunderclap. Very well done, very great episode. This has been great, folks. This is just, remember, this is just the first actionable truth we'll be discussing in depth this year. Each month, we'll take a look at a new one, and how it's connected to the previous one to build out this Beyond the Crucible Roadmap we've been discussing.
Next time, we'll start taking a look at, drum roll, please, self-reflection. That's the next topic on the Series Within the Show on the Beyond the Crucible Roadmap. Until the next time we're together, folks, please remember this. We want you to believe these truths that we talk about. More importantly than that, we want you to take action on them. That's why we called them actionable truths, because that's what's going to help you along the roadmap from trial to triumph. We will see you next week.
Welcome to a journey of transformation with Beyond the Crucible Assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the Helper or the Individualist. Instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially, the steps to get there.
It's more than an assessment. It's a roadmap to a life of significance. Ready? Visit Beyondthecrucible.com. Take the free assessment, and start charting your course to a life of significance today.
Judy Isaacson Elias’ traumatic childhood was caused, she says, by the traumas her father brought home with him from his service in World War II. Her dad was withdrawn, struggled with job stability and connecting with his family. The dysfunction in her home led her to run away and turn to alcohol and drugs.
But a trip to Israel her father arranged for her led her to reconnect with her Jewish faith, and the healing she felt in doing so would decades later give her an idea to help other veterans like her father who suffered from what has come to be known as moral injury.
She founded the Heroes to Heroes, a program that equips struggling veterans with a life plan that incorporates all aspects of well-being, with spirituality as a cornerstone for ongoing support and belonging within their communities.
“The miracles that I’ve seen here are just phenomenal,” Elias says. “The reconnection to faith is just the most beautiful thing to watch. My belief is once you heal from within, all the other healing is easy.”
To learn more about Heroes to Heroes, visit www.heroestoheroes.org
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
Enjoy the show? Leave a review on your favorite podcast app and be sure subscribe and tell your friends and family about us.
Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond The Crucible.
Judy Isaacson Elias:
If I'm going to work with vets, I'm going to solve this problem. All of a sudden it started, it became a mission. And I don't know how in so many ways, how much control I had over this mission and whether I was able to say no.
Gary Schneeberger:
That's our guest this week, Judy Isaacson Elias talking about the moment she found her calling after a tough upbringing that lasted well into adulthood, as you'll hear her explain, the trials began due to the moral injury her father suffered because of what he experienced during his wartime military service. The nonprofit she founded, Heroes to Heroes helps traumatize veterans like her dad. How? Keep watching.
Warwick Fairfax:
Well, Judy, thank you so much for being here. I love what you do with Heroes to Heroes. Just working with veterans has been through so much, they've seen so much, and you talk about moral injury, which I'd never really heard of before. So I'd love to explore a bit more about that. But before we get to it, I'd love to hear a bit of the backstory because whenever we talk to people, there's often a reason behind the passion they have for serving others. There's often an origin story. And it seems like there is for you, Judy. So just talk a bit about how you grew up and your dad and just some of the themes that led you to do what you're doing now.
Judy Isaacson Elias:
Yes. There's so much to it. I grew up in a tough household. We're three daughters. My father was a World War II vet. Second day Normandy, battle of the Bulge. He liberated a concentration camp and in many ways he never came home. Our family structure was just tough. Okay. I will say many people would dream to be in my situation. We weren't impoverished. We didn't have extra money, but we functioned. But emotionally, it was very, very difficult. People say to me, wow, I miss my father's smile. I miss his laugh. I don't remember my father's smile or laugh. He had a tough time just being out of military. And at the time it was buck it up, move forward, put on your best shoes and get to work. And times were tough in the house. Growing up with my sisters was a challenge. I'm a middle child. And I ended up rebelling. There was some mental illness in the house and I couldn't function with it. I really felt sorry for my dad. I made friends who were interested in alcohol and drugs and going down the wrong path and typical teen stuff, but I started taking it a little too far.
I'm from a Jewish family and my parents were very connected to their faith to a point. And everything became about you have to do this, you have to do that because of God. Not even necessarily because of God, because of being Jewish. I didn't get it. I didn't understand my faith. I didn't understand what was going on in my house, why it was so chaotic. And I checked out and I did everything I could to get away. I went to stay with friends. I didn't want to be with my family. And I kept in touch with my father. And at one point he said to me, "Would you go to Israel?" And I said, "I'm not interested. I don't want anything to do with my faith or Israel." I was gone and I felt there was no way back.
And at one point my father said, "Look, we're going to take you. We found some money. We can send you on a pilgrimage to Israel with a group of teens. Would you go?" And then he said, "Would you go for me?" And I said, "Oh boy. How can I say no?" In my 16 and a half year old way I said, "All right, I'll do it." And in my head I said, "Well, there's no drinking age. I'm going with a bunch of people my age. I'll find a reason. I'll find things to do. We'll have a good time." The next thing I know, I'm in Jerusalem where I am right now as I'm speaking. And it was the day we were going to the Western Wall. And it's interesting I'm having this conversation because about five hours ago, I was at the Western Wall today. And I said to my friends, I can't go. This is too hard. I have cursed God. I've been so bad, I can't face it. And my friend said, "Look, you're Jewish. We're in Israel. You've got to do this." And I literally had tears rolling down my face as I'm going to the wall and I was shaking. I said, "I don't deserve this. I'm not worthy of this." And my friend said, "You got to do it."
I went up to the wall, I put my hand on that wall and it was like my whole life came together. I just said, "Wait. I'm not alone and I must have a mission. I must have a purpose. I've got to do this." And I came home and I started getting more ... Just being active in my faith. I decided to keep kosher, which is something, being Jewish, it made me know who I was every minute of the day because I had to worry about what I ate. And I started getting involved more and more in my faith. I got married. We decided to raise our kids to be Orthodox Jews, which at the time I really didn't know what it was. Okay. Welcome to a real world here. But in that house I recreated my childhood home and I was walking on eggshells and I was scared to be home. I don't feel at times I was the best parent because I didn't know how to ... I didn't have a role model. I didn't know how to be that mom, that loving mom. But I worked hard and I pushed at it.
I went through a difficult time because my marriage was not a good one. And I was again here I recreated the afraid to be home, walking on eggshells in my house, afraid I was going to do the wrong thing. And in the meantime, I had a very big career in media. And so I would go out during the day, be a strong woman, come home and turn into someone else. So again, I started to run and I started to just ... Took a job where I was traveling and just be out. And in 2001, my father passed away as a result of a car accident on his way to a Jewish war veterans meeting. And I said, "What's going on?" His friends all came to the funeral. I still have the flag. And one of his friends said to me, we were so surprised your dad went this way. We thought he would go in his own time and place. I was shocked by it. And I said, "I don't really know what he's talking about. I don't get it." And I just parked it and moved on.
And in 2009, I was invited to Walter Reed to visit our soldiers. And when I walked into that hospital and I saw our soldiers there, and I looked in their eyes and I said, "There's something going on. I've got to do something as a mom, as someone who's been through some stuff." In many ways, they look like me. And I said, "Let me help out." And I started volunteering at veterans organizations. I liked some of what I saw, but there was a lot I didn't like. And one of the things I saw, people were doing what I had been doing as a teen, which is send them for a weekend, go out drinking, go out partying. Yes, everybody feels better. It's a great time. But then you go home. At 22 suicides a day I saw we were not solving this problem.
So I said, "I'm a problem solver. I've got to ..." And in many ways I was working on myself and I didn't even realize it at the time. So I thought back to when I was 16 years old and I said, "Wow. What if I took veterans who were struggling and struggling with just this pain ..." And I didn't know it was called moral injury. It was a gut feeling. What if I took them and helped them find their faith and help find them connection? Would it help them the way it helped me move forward? And I thought how I had moved very much forward but not forward enough to where I am now. And it is a growth process.
But I started studying suicide and I was looking at the research and I'm going, why would somebody do this? On my darkest days that never even occurred to me. And when you dig deep into suicide research, it seems to come to two things. People need a sense of belonging and a sense of faith. And then as I started looking at this, it started coming together and helping them, first of all find that connection to faith and find a sense of belonging. And I found with me, I had found my faith, I hadn't yet found my sense of belonging. And so it all came together at that moment in 2010. I said, "Wow. That's what I've been looking for for the past ..." At the time, 50 years. Was that sense of belonging. You know what? Maybe this is what I needed to do. And that's how Heroes to Heroes started.
Warwick Fairfax:
That epiphany you had at the Western Wall was pretty amazing. It felt like it changed your life. You found hope amidst the challenges you grew up with. It seems like as we sometimes say you found an anchor for your soul. So do you feel like there was a before the Western Wall, Judy and an after the Western Wall Judy and you were just a fundamentally different person?
Judy Isaacson Elias:
There definitely was. Before the Western Wall, Judy was ... I don't even know if I really thought things through. I think there was a lot of that teenage, how do I feel for the moment? What am I doing for the moment? And there was no, where am I going? There was no self discovery. There was no stopping and thinking. Probably, when I think back, it was too much for me to process and there was no one to reach out to. So no adult in the room in many ways I could say, "Wait a minute. I need your help with something." And that was not something I was taught to do. I didn't have access to that that I knew of. I probably did. There were probably adults there who would've said, "Hey, I'm happy to hear you." But I didn't know how to get there. When I think about that with teens and people in general, that's something that I work on very hard helping people understand that I'm there.
So there was that part. And then after I felt like had a foundation and I had something to strive for and I had something. I felt like God was with me now all the time. That I wasn't alone. That as I was making these decisions, even if they were decisions that were just little steps to move forward, I felt like I was going to be okay.
Warwick Fairfax:
It's the sense that you belong and that God cares about every intimate aspect of your life. He created the stars and the heaven. He created the heavens and the earth that there is a God that actually cares about Judy and every aspect of her life and that you belong. That's a transformative experience.
Judy Isaacson Elias:
It made all the difference in the world. I was able to go to college. I ended up spending my junior year in Jerusalem here at Hebrew University. And I was able to take chances that were really good life choice chances instead of, you know what, let me just do this and see what's going on. I was able to look at things and go, I wanted to help other people. I thought I wanted to be a social worker and I wanted to work with adoptive children. And I don't know why at the time. And I think back to that, it's not a passion for me now, but at the time that was a passion for me. And there were just no jobs there for a BA in social work. When I finished school, I ended up getting into media and building a career and liking that.
But there was always something richer in my life. And I think that's what my faith did and my connection did for me. It broadened my life. It made it richer. And as I started getting more and more observant and observing the Sabbath and observing the holidays and building a family around that, I started seeing how rich my life was and how many experiences I had that were really good positive ... I no longer had to go drink. I no longer had to go to a rock concert. I didn't have to go to all these events to get that high anymore.
Warwick Fairfax:
You had this inner peace, this inner belonging. You may not have known where God had have you go in the course of your life, but you felt like there's a purpose, there's a direction, and that gives you some sense of tranquility.
Judy Isaacson Elias:
It is. And it's like, I guess like a landing pad. If something was going on and I had a ... I don't know. I had a very tough marriage. So there was that space I could get to and I could say, "All right. You know what? The kids are all right. We're doing well. We're having a nice Shabbat dinner together. We're enjoying the holiday. We're just experiencing the greatest things in life together." Which is the family and a place where my kids are happy. They felt safe at home and I never had that as a child. So being able to give that to them and that peace. But I started growing and growing with it, and then my kids got older and moved out and my marriage got very, very difficult and I started going backwards and that was scary. And that was around the early ... Finally, I left in 2016 and it took me a couple of years again of self-discovery, but I had the basis, I had the foundation. And I was able to say, "Okay. This is what I'm looking for. I'm looking for that peace."
I never had a home until I moved out, had my own apartment where I felt comfortable 100% of the time. And I said, "If I'm going to ever do this again, get married again, I want to be able to have a home that feels like this, where when I walk in, I'm not walking on eggshells and I know I can do it." Six months later, I had my first female team travel to Israel with Heroes to Heroes, and I accompanied them. And one of the young women from Israel, she had been an IDF soldier, she was a veteran. She volunteered for the program. And she turned to me on the last day and said, "I'd like to introduce you to my dad." And I said, "I don't mix business and ... I don't know." And she said, "No. I think you two are a lot alike." And I said, "You know what? I'm going to take the leap. I can have faith. I can build up that faith."
My husband and I just visited her with our fourth grandchild from her. We have been married for going on six years and it's been the greatest experience of my life. We have this beautiful, safe, peaceful home. And he decided in his retirement to study to become a rabbi. And he ended up getting ordained about a year and a half ago. And we have this just rich house of just the two of us, our dog, Benji and God, and it is fabulous. And it's just been a wonderful experience. And now he works as a chaplain. He volunteers, he works with me as a chaplain for Heroes to Heroes. And he works with our vets. He's an Air Force vet, so he has been in the military. He understands. And we're building this incredible, incredible life together that I feel like I conjured it up in a dream.
Warwick Fairfax:
So I want to shift to what you do with Heroes to Heroes. It's interesting as you talk about a very successful and at one point, Morgan Stanley and then media negotiated for advertising and agencies. I think you said you were doing great and working with some great people, but yet it felt like there was something missing. I think you've said something like it was fun and lucrative but not fulfilling. It seemed like there was a hole in your heart and your sou. It wasn't terrible. I think you're maybe close to 50, but it felt like ... It's almost like a conversation with God saying, "God, I'm doing fine, but I think I want more."
Judy Isaacson Elias:
I don't even know if I was consciously seeking something, but I think I was. I don't know. I don't know if I didn't have the confidence to do it or I just was thinking about it. But when I was in Walter Reed, all of a sudden I was like, "I have to do something." And it overpowered me. And I just went. And I'm the type of person if it needs to get done, I'm a problem solver. Solve the problem. I believe that life is about solving problems. If you solve them well, you have a great life. If you don't solve them so well, life is not going to be as fun. If I'm going to work with vets, I'm going to solve this problem. And all of a sudden it became a mission. And I don't know how much in so many ways, how much control I had over this mission and whether I was able to say no.
And I remember when I took the first team of vets. In the beginning I thought I would just take them on that journey to Israel and I would take teams of 10 or 12 vets on this journey to Israel, have some IDF vets meet them and have them go through what I went through. And that's how it started. And after the first one I said, "Maybe I'll do it once a year and it'll be like a hobby. This'll be like my heart hobby." And then when we went and they kept saying to me, I feel at peace for the first time. I feel connected. I feel like I belong to ... They were saying all the things that I started to feel, but they were even further along than I was, especially at 16. And I said, "Wow. I better do this again. I'll do it another year."
Warwick Fairfax:
So what about those first trip or two made them feel connected, that they belonged?
Judy Isaacson Elias:
We take a lot of vacations. Going to Israel is not a vacation. It's a journey. And a lot of people are scared to go. And I'm not talking about terrorism or wars or whatever's going on now. Because right now all the kids are in school, people are shopping, people are out and doing things, and we're hearing bombs are flying every minute. Okay. Thank God right now we are enjoying every minute here. But going to Israel causes everyone to confront some of the toughest stuff. It's that God relationship, which is one of the toughest relationships to build. And I know I work on it every day.
And so when our vets came here for the first time ... And I'm seeing it right now. We have 30 here now. And on Monday ... I guess it was Monday ... I don't know what day of the week. The first day we were here, one of the things they did was get baptized in the Jordan River. Now that is an intense, intense experience. And they're learning about Jesus and his life and why he spoke the way he spoke and who he was and what his life was like. And watching them grow, it's not easy to be here and not ask yourself a few questions. Yes, there's a fear of terrorism. Yes, there's a fear of war. I think in many cases there's a bigger fear of that relationship. And what is it going to do to me and how is it going to change me, change my spouse, change my child, whomever it is we're with? It's scary. Because the air is different.
I went to the western wall today, my four-year-old granddaughter wrote this note. She was upset we were leaving. So her mother said, "They're going to the Western Wall. She had been there in April. Do you want to write a note to God?" And she wrote, "Thank you. I love you.", and drew him a picture. And today I did a video of me folding it up and putting it in the wall. And I said, "Now Hashem is going to read it. He has your note." And I sent the video home.
Gary Schneeberger:
Warwick asked Judy about the specific ways Heroes to Heroes helps veterans overcome moral injury after these words from our sponsor.
Judy Isaacson Elias:
It's intense. For me because I'm here so much, it made going to the wall so much more important, crucial. That was a connection that my granddaughter is going to see throughout her life. She now has a video of that note. So it's very life-changing and every time I come, I learn more and I get more connected. And one of the things I'm working on is my personal connection to God, which we call bitachon. And it's the trust and it's the faith.
Having these conversations with these vets. We talk about God, we talk about faith practices. We talk about things that ... We actually work with them through the Hebrew Bible to teach them about repentance and paths to repentance. Because as Jews, we repent twice a day. And my husband met with a team today, and one of the questions was, well, how do you repent? And my husband gave a very wise answer. I'm going to paraphrase it. I can't quote it directly, but he said, "We repent at the end of our lives." And they said, "So what does that mean?" And he said, "We never know when the end of our lives is so we repent every day. And on Yom Kippur we have this special day." Right now we're talking about forgiveness in the curriculum while they're in Israel. Last night their assignment was to write a letter to God. And we actually have a published book of some of the letters to God. And I would say to your viewers, if you haven't written a letter to God, write a letter to God. Because what you will learn about yourself and where you are and your struggles when you lay it out ... If you lay it out and God knows what you're looking for and you're willing to accept his guidance, you make it easier for him to help you.
Warwick Fairfax:
So what you do is with these veterans are so profound because psychology, lots of things can be helpful, but so much as you talk about moral injury, it's this war within the soul, it's self-hatred or what did I do or what did I not do and what did I see? And it's just things that obviously you would understand better than I. But to really link this to faith, maybe it seems obvious, but it seems revolutionary. And what I find fascinating is obviously you have veterans from different faith backgrounds, some Jewish, some Christians, Catholic, Protestant, there's different nominations obviously within-
Judy Isaacson Elias:
We've had Muslims-
Warwick Fairfax:
Yeah. You have people of all sorts of different backgrounds. But I find it fascinating that you have different, probably pastors and ministers, rabbis, imams, you have people to help reinforce the faith backgrounds that people came from. That seems a pretty radical idea. So somebody coming from the Jewish faith, for instance, having pastors or people that can help people reconnect to their Christian faith or maybe even more radical to help Muslims collect to their Muslim faith. At least from a Jewish perspective. So talk a bit about that because that's mind-blowing. Why do you do that? It sounds amazing, but not everybody would do what you've done if you follow.
Judy Isaacson Elias:
I don't know. Personally, I don't think it's extraordinary. I think it's dealing with people where they are. And faith is so important and life is so important. And God created each one of us. One of the things that veterans need to understand and people who before they get to a place of suicide of even that thought, our life was given to us by God, and it's not up to us to take it away. And one of the things that we were put on earth for and we were created for is to be God's servants. And if we do something like take our life away, we're stealing from him. And to build that, to build that connection is so important. About 80% of the vets we work with will say that they believe that God wishes they were dead. Okay. Now, how do you wake up in the morning when you feel that way?
I know in my faith, the first thing we do when we wake up in the morning before we say good morning to our spouse is thank God for giving us another day. We have a prayer we say. It's 12 words every morning. It's called the Modeh Ani and it's thank you for giving me another day, for giving me my soul. And we don't give enough time, we don't give enough credence to fixing a soul. When people go to war and these moral injuries, the shame and guilt, those are soul crushing. So we've got to fix that soul. And what I find is it doesn't matter whether the soul is Jewish, Christian, Muslim, Hindu whatever. It's about that connection to God and that belonging and that faith and just giving everyone that opportunity. Israel has it for everyone and Israel becomes our tool. But our 12-month curriculum starts with values.
And values are so important. Identifying values. We talk about faith values, we talk about living a life of values. And if faith is one of your top three or five values, how do you live that life of faith? What are the steps you take? Often one of the things that is a challenge, I know in Christianity what I'm seeing is there are not a lot of action steps. In Judaism we have to watch every food we eat. Friday night we have ... What we wear. The clothes we buy. Everything is ... We have 613 commandments. There's something about everything in there. We can't just walk into any restaurant. We can't walk into restaurants. My kids go to McDonald's only when they're in Israel and find a kosher McDonald's. We don't have the world open to us like that. We've got to look at everything. And on Friday, what time is the Sabbath? We're preparing for the Sabbath, we're preparing for holidays. It's constant.
One of the things we talk to the vets about is how do you make Sunday into Sabbath? You were given this day. So tomorrow night is Friday night, it's our Sabbath, and for the first time we're going to show them what it's like to observe a Shabbat. So tomorrow night, they're going to go to the Western Wall because they're going to see what it's like to bring in Shabbat at the Western Wall, the Sabbath. They'll come home and my husband and I are going to show them what it's like to have a traditional Shabbat the Sabbath dinner. Friday night dinner. There's a blessing we give our children. Every single one of them will get that blessing. My kids, they're in their 30s, I still call them and they get their blessings each week or they'll call me to get their blessings. One of my sons, because of the schedule, we're not going to be able to speak tomorrow. He called me last night. He wanted his blessing. So when parents bless their children, what we're saying to them is, you are my blessing. You're so important to me.
Warwick Fairfax:
So just talk about just with these veterans, they've been through moral injury and it seems like a key to them stopping with the suicidal ideation and forgiving themselves is to anchor them in their faith and beliefs. And maybe there's a little bit of theological work there. In other words, whether it's Judaism or Christianity, God is a loving God. He's a forgiving God. Doesn't mean there aren't consequences for actions or inactions, but here's a God that forgives and wants to bless us. Obviously theology looks slightly different on Judaism and Christianity, but the concept is the same. So it's like God is not a vengeful God that will never forgive. So it's part of helping them unlearn poor theology. Whether it's Judaism or Christianity for that matter, if that makes sense. It's a tough thing to understand God does love you. There is a purpose, and at least on our podcast and the stories, very often God will use what you've been through to help others.
I think of the story of Joseph in I think Genesis 50. Something somebody said to me when I lost the 150-year-old family media business, which was not about the money, but just letting down thousands of people and family members. It was a very difficult thing to get through. In the story of Joseph at the end of Genesis 50, it says something like, they made it for evil, but God made it for good. And the sense that God had a plan. Joseph might have understood about being sold into slavery and somehow being pharaoh's right-hand man, basically prime minister. And there was a plan. And so just the sense that God can use your worst moment to help others. Whether it's Judaism or Christianity, the concept is the same. Helping them understand that this is horrific, but God can use this for good. You can help others. And when you help others in my own life, and I'm sure in yours, there's a certain redemptive level of healing. Doesn't make it all go away, but it's like, okay, what I went through the tough stuff with my dad and my first husband and all, and some of the mistakes I made, God used all that to help redeem my life and help redeem other people's lives. Does that make sense?
Judy Isaacson Elias:
Right. It's so important. And I think people ask me, what would you have changed? And I say nothing. I needed to go through those struggles. And I was blessed with going through them young. And as an adult, the struggle I had as an adult with my marriage, it was something I needed to go through because it helped me understand who I needed to be in a marriage, what my role was and what marriage I wanted and how to be that partner. And we talked to them about God gives us tests. He gave Abraham 10 tests. Abraham was the first one. He had no one to look back and say, "Hey, is this a test?" So here we are and we go through these tests. So let's enjoy those tests. They're going to be tough, but let's really learn. And instead of going over my head, I'm done. What are we being told? Start listening. It's about listening. What is it?
Gary Schneeberger:
It's interesting for me hearing you talk and how excited you get talking about what you do with Heroes to Heroes. And I'm rewinding to when you're in the media business, I'm suspecting that you're not quite as excited when you're talking about that back then. There's an excitement in what you're doing now. And I think that speaks to you ... What Warwick alluded to earlier about how your career was fun and lucrative when you were doing that in marketing and in media, but it wasn't fulfilling. Your quote goes on to say, "Founding and building up Heroes to Heroes required all the skills I had and more. Having the opportunity to redefine my life as a life of service at the age of 50 and continue to learn and develop has been a gift." So I want to ask you this question because you talked, Judy, early on about the crucibles you faced as a child. Your home wasn't a safe place. And we've come to call what I just described there as a quiet crucible. Is this all there is crucible? Of those two kinds of crucibles that you've experienced, which has been the one that you're most grateful for you have moved beyond?
Judy Isaacson Elias:
Oh, you got me there. I would say, I think the family situation. Getting beyond that, having that house, having that home ... Not house. I've just lost my microphone. But just learning what it's like to have a peaceful home. Getting my peaceful home. And I think that all comes together with what I've learned from our veterans too. And helping ... So many things I have in common with the veterans we work with is the pain at home. That's the one thing that a lot of us have in common and a lot of people have in common. And finally being at a place where I love being home. And our home is open. When any of our alumni, we call our family ... Oh my gosh, probably 600 plus vets at this point. When they're in the neighborhood, come for dinner, come for family. And I think getting to that peaceful home, I think it's the most important thing I've done in my life. Because from a peaceful home, everything is possible.
Warwick Fairfax:
It makes you so grateful. In some way I can identify ... Again, listeners know this well, growing up in this large family media business, my dad was married three times and my mother twice. I was from the last marriage of each. And there was certainly in our family in general and my family, there was some level of challenges, dysfunction, what have you. It comes often with money. So I've been blessed. My wife's American. We met in Australia. We've been married I guess 35 years this year. I have like you three adult kids, early 30s, into 20s. And I tell my kids just how blessed they are. Because they have a wonderful mother. They have just a loving family. It's like, who wouldn't want to come home? I am not so much talking about me, but our family. Of course they would. But when you experience the power and money and the infighting and the rivalry between different factions in the family, it just doesn't matter who's right and wrong. It's inevitable with money from my perspective, it makes what you have feel like such grace.
Neither of my parents were overly religious in that sense. My father had a sense of God, but was more ecumenical. That was my choice. Not because somebody told me I needed to do it. So it just makes you appreciate your home, your faith when you see your kids living it. All my kids have gone on mission trips. My daughter's doing child life at Mayo Clinic, which is with kids of parents who have cancer at all. They have a heart and a set of values. So just when you've experienced things that are different, put it this way, it makes you appreciate what you have. You don't take it for granted.
Judy Isaacson Elias:
That's right.
Warwick Fairfax:
From my perspective, every day, my wife and my family, at least from my theology ... I say, "Thank you, God. Thank you, Jesus.", every single day, many times a day. I don't know. Maybe I'm an observant Christian in some sense. It's not because anybody tells me to do this, but because I want to thank God. I am so grateful. It's not a theory, it's a lifestyle if you will.
Judy Isaacson Elias:
And in so many ways, that's what it is. I think I'm doing something because people need it and it's work. Look, it's work. I've got to raise funds. And I deal with nitty-gritty and 990 forms and the IRS and all that stuff. It's all part of it at the same time.
Warwick Fairfax:
It must be so fulfilling in some ways you could say you're in the soul work. You could even say ... Again, this might be misunderstood. You're almost in the saving souls business in the sense. Not overtly religious-
Judy Isaacson Elias:
And I talk about it and I say, I'm in the God business. I'm in the God business.
Warwick Fairfax:
You're trying to heal souls because they're so broken. Nobody could love me. No God could love me after what I've done or what I've seen. You're trying to rebuild people's souls brick by brick, because if you can't love yourself or if you don't think you are worth loving, you won't be able to love anybody else. You just hurt everybody.
Judy Isaacson Elias:
And do you know that's where the self-destruction comes in. And every relationship goes, and the divorce and the problems with children. And I saw it with my father. It was so easy for him to check out. But in so many ways. I felt loved by him. I felt loved there. It just wasn't demonstrated. There was a lot of pride. The first time my name was in the newspaper for one of the radio station promotions I got, he carried it around in his wallet and showed all his friends. So it was those little things where I said, that's where the love comes from and that's why I love the guy so much, because that's an easy way for him to do it without saying it.
Warwick Fairfax:
In a sense, maybe it felt like given what he's gone through, he's doing the best he can.
Judy Isaacson Elias:
Yes. And I felt that way.
Warwick Fairfax:
He's trying in his own way.
Judy Isaacson Elias:
And he was just a wonderful, good-hearted person who was very humble. We were lower middle-class people. I never felt like I was missing anything. I'm not a materialistic person. I don't care how much money I have. I don't need things. I'm not a things person. I love to bake. For me, it's feeding people in so many ways is love. My kids come and there's a freezer full of baked goods, and then there's whatever favorite meals they've had. I've learned to hear people and give them what they need. Not what I want to give them. When I'm with children, my grandkids, it's what they want to play. It's not what I want to play with them. That's how I work Heroes to Heroes. It's what they need.
And people say to me, you've got on this journey 40 times, how do you deal with the same door? I learn something each time and I learn from the people. And each time it's different because each group is different and their needs are different. My husband and I will go into their team meetings and they can ask us anything about Judaism. And some of the discussions are really interesting. And I've learned so much about Christianity. I've learned about Islam. I've learned about Mormonism, Latter-day Saints. Church of Latter-day Saints. I didn't know much about that. And it's been such an education. One of the things that comes out of the research on our organization is that people feel they're more connected to everyone else in the world because we do share more. We do have more in common than not. Especially when it comes to faith. There's monotheism. In many ways we're all the same. We're looking for that connection. We're searching.
Gary Schneeberger:
On the subject of giving people what they need, I would be lying, Judy, if I didn't say, I feel like we need to give you some time in Israel, and it's a lot later where you are than we are here in the States. So this'll be where I would normally say captain, turn on the fasten seatbelt sign. We're starting to descend to land the plane. We're not there yet because Mr. Fairfax has a couple of more questions I think he wants to ask you.
Judy Isaacson Elias:
Okay. Great.
Warwick Fairfax:
Well, yeah. Thank you so much, Judy, for being here. It's such a blessing what you're doing. You are in a sense, saving souls. You'll try to patch them back, broken fragment by broken fragment to rebuild the inside. The souls of people, which is incredible. I guess one way of looking at it is you might meet a veteran for the first time, or maybe it's somebody else who's just broken in so many ways and they might feel like nobody should like me in biblical times. I might almost feel like a leper. Unclean, leave me alone. Put me out at the edge of towns, which they used to back then. They might feel like a leper. That nobody should love them. God couldn't love them. What do you say? What in that initial conversation to somebody that feels so broken and so not worth loving by anybody else or by God? What's that initial conversation you have with them?
Judy Isaacson Elias:
Hello. We're here. What can I do? I'll start with them and just say, "This is who I am. This is why I'm doing what I'm doing, and this is who we are and I would love to have you part of it." And then just so much of it taking away judgment and just accepting people where they are and who they are. I'm a very curious person. I want to know how everything works. I'm still trying to figure out radio waves. I just cannot figure that out. Stuff like that. And I was in radio for so long and I don't know how it gets from there to here. And I want to learn that. But I'm also very interested in people. One thing, it's just leading with love. Leading with our hearts. And I think we tend to lead with our brains. Let's think things through. That's for other things. But in our day-to-day relationships, and especially working with a population that's struggling and people who are struggling is, I'm here and I'm not here to judge. And I don't care where you were last week or where you were 10 years ago. Where are you now? And it's okay.
I remember that book, gosh, years and years ago. I'm OK - You're OK. He had something there. Being okay with people's faith, with their choices. It's their choices. It doesn't affect my life on a day-to-day basis. And it's not being threatened by other people's choices and what's going on in their lives. And it's hard. And one of the things that I have a challenge with is I tend to take on a lot of the stuff. And I have to just stop myself from doing that and just say, "Okay, Judy, you can't be broken all the time. You can't take their issues on." It's just really accepting people and just letting them know that you're there and whatever they say, you are not going to be the one to judge.
Gary Schneeberger:
I have been in the communications business long enough to know, and the final word on the subject has been spoken. And Isaacson, our guest, just spoke it. So until we are together again the next time, folks, please remember ... You heard it here in this conversation. We understand crucible experiences are tough. We talked about Judy's experience, Warwick's experiences, and the moral injuries that the veterans, the Judy, helps what they've been through. We understand how difficult this is, but we also understand something equally important. And that is they're not the end of your story. Because if you learn the lessons from them, if you do the soul work, as Warwick often says, and you move with intention, guided by your values to another destination where that destination will take you, that destination you'll go to is the most rewarding one of your life. And that is a life of significance.
Welcome to a journey of transformation with Beyond the Crucible Assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the helper or the individualist. Instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially the steps to get there. It's more than an assessment. It's a roadmap to a life of significance. Ready? Visit beyondthecrucible.com, take the free assessment and start charting your course to a life of significance today.
Our research into how people experience crucibles and chart a path beyond them has led us to identify a core set of “actionable truths” — 10 in all — that will help you overcome the obstacles you face as you navigate your unique journey from trials to triumph. This week, in our overview episode of what we’re calling the series within the show, we’ll discuss the insights our newly crafted Beyond the Crucible Roadmap offers and identify each of the actionable truths.
Then, each month throughout this year, we’ll spend an entire episode unpacking the importance of each of the truths, along with tips on how you can activate them.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com.
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Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond The Crucible. These actionable truths, they will help you get beyond your worst day and your crucible. They will also help you make your vision become a reality. These are critical both for you and the team that you work with. So these concepts might seem like, well, yes, they're concepts, but we call them actionable truths because if you live these out, whether it's self-reflection or authenticity, just a big two out of the 10, they can be life-transforming, they can be vision-transforming.
Gary Schneeberger:
What are these actionable truths anyway? That's what you'll discover this week as we take a big picture look at a big refinement in the ways we help you move from trials to triumphs. So fasten your virtual seat belts as we begin our year-long drive through the Beyond the Crucible roadmap and the fresh insights it offers to help you not be defined by your worst day.
So today folks, we're going to discuss an exciting new development in the Beyond the Crucible thinking for turning trials into triumphs. Now, if you've been with us for any period of time, you've heard us talk about things that help you do that. We have refined what our counsel, our wisdom, and our help to you is. And this is what we're going to talk about in this first episode of the New Year. We call them actionable truths, these things that we're going to talk to you about that will help you move from trial to triumph, that will help you navigate that journey to your life of significance.
But before we can move into what we're doing next, we need to take a little time reviewing where we've been. So we've got some new stuff that we want to tell you about that's going to be part of everything we do in 2025, meaning once a month we will have an episode devoted to what we're calling the actionable truths of this new phase of how we help you get from trials to triumphs. But before we can move there, we have to talk about where we've been. And where we've been, Warwick, is it started with your book. It starts all the way back to Crucible Leadership, your Wall Street Journal bestselling book. And I'm just going to very quickly set you up with what the model was, has been for us since the book was published, and we've never tossed that aside. That's always been part of what we do.
And when you hear it, folks, when you hear what the new organizing construct is for us, which we're going to talk about in this episode and explore more throughout the year, you'll understand that we're not throwing anything out, we're just refining things. So let's talk about, I'll call this stage one in our development, our life cycle at Beyond The Crucible. And that is that Beyond The Crucible was founded as Crucible Leadership in 2018. The model we developed to help people move from setback to significance was rooted, as I said in Warwick's book, which he talked about his personal experience, his personal crucible of losing the family media company. These were the building blocks for the book, Crucible Leadership, as I said, informed by what Warwick went through and learned from what he went through, lessons he got for the book and from his great-great-grandfather and father and historical figures like Churchill, Lincoln, and Washington.
That's a churn of all of the insights that are in that book. And what it boiled down to, the process that we laid out for how you get from trial to triumph was this. It starts with being refined, refined. Then leaning into your design, refined design. Then casting a vision, refine, design, vision, and then making that vision a reality. So Warwick, I've already talked way too much in this episode, so I'm going to turn it over to you and ask you a question here. How has this model that I've just laid out created as a pathway to moving beyond your crucible, how did it serve us? How has it served us in helping people navigate from their trials to their triumphs?
Warwick Fairfax:
It's interesting, Gary, as I was writing the book and we were meeting with the team, including Cheryl Farr that leads our branding and marketing team, we were talking about the book and the key elements. And we had this discussion that in Crucible leadership, there was an intrinsic model that was behind the book, and it was laid out in some ways in the chapter headings and the section headings that each chapter fell into. And there was sort of an intrinsic model, and it was refine, design, vision, reality. And this was my reflection based on my own story as well as stories from other family members, my dad, Sir Warwick Fairfax, my great-great-grandfather, John Fairfax, who started the 150-year-old family media business in Australia as well as historical faith and inspirational leaders that I wrote about. And really the first step refine is when you're facing your worst day, your crucible, it's exceptionally painful.
And so the first step to moving beyond your worst day is you got to process it. You got to reflect on what happened. And we often say that crucibles don't have to happen to you. They can happen for you. There can be a benefit, even a blessing as some of our podcast guests have said. So it's not an easy shift in thinking, but it's a choice that we have to make. So a crucible, if we allow it, can be a refining moment, a bit like blast furnace with molten metal. The bad stuff can be removed and you'll left with something that's refined, purer, sort of the essence of who you are. But that's a choice to make. You can go through a crucible and you can choose to be refined, or you can choose to be stuck there and not move on. So that's really the first step.
So the next step after refine is design. And one of the things I certainly found in my life is it's very easy to be following your parents' views of what you should do or teachers or colleagues or just be practical, be a lawyer, be a doctor, even though maybe you don't really care about either, but maybe it's a good way to make a decent living. So it's not wrong, but it's tough to live a life that's not in line with your design. So what we say by that is you've got to live a life that's in sync with how you are wired. And so in my case, growing up with this 150 year old family media business, what was needed arguably was this take charge chief executive type. I'm more of a reflective advisor. I don't like making lots of decisions quickly. I tend not to make good ones.
Like when I launched my $2 billion takeover and didn't do enough self-analysis and reflection, and obviously, we talk a lot about that in other podcasts. So I was operating out of my design. I now operate in line with my design. So you've got refine, design, and then vision. We believe vision is also something you can't inherit. It's got to be something that's yours, and we believe it's something you've got to be off the charts passionate about. And from our perspective, a vision that lasts has to lead to a life of significance, which we call a life on purpose dedicated to serving others. If this isn't something you believe is other focused that you're off the charts passionate about, you probably won't have enough perseverance to keep on going because life is tough, and there will be roadblocks. So finally, reality is where you make your vision happen.
So a vision that doesn't come to reality, an unfulfilled vision is tough, especially one that you're really passionate about. So you really want to make that vision become reality, especially if it's something you really truly believe in and that will help others. As we talk a lot about, to make your vision become reality, you really need a team around you, what we call a team of fellow travelers to make that happen. So as we looked at my story, the story of my family, the story of others, leaders, historical and faith inspirational in the book, we found there was this pattern of refine, design, vision, reality that helps you move from your worst or your crucible to get beyond it. Hence, beyond the crucible to a life affirming vision, a life of significance, a life on purpose dedicated to serving others. That was the original model largely from my own experience and from stories in the book.
Gary Schneeberger:
Right. And what's great about this conversation is that everything that you just mentioned is still so much part of the warp and woof of what Beyond the Crucible is. And what we're talking about here today, folks, doesn't change any of that. So keep your ears tuned as we indicate, yes, there's some new ways we're going to talk about things. There's some new processes that we're going to help you learn and gain insights from to navigate your way beyond your crucible. But there aren't wholesale changes going on here, right, Warwick? I mean, this is all pretty much in the same zip code. We're refining to use one of the words from what we've been talking about. We're refining the process a little bit to make it even more actionable. Hang on to that word, folks, actionable. You'll hear more about it, to make it even more actionable for you. How's that for teasing, Warwick? That was a teaser, wasn't it?
Warwick Fairfax:
It was, it was. I think really as we'll cover in more detail, our model, our thinking has been refined, and it has evolved. I think all of life we should be continuing to evolve, to reflect, to seek to improve, to grow, whether it's your business, your nonprofit, your family, how they interact, how you are personally with people, how you are as a human being. Life should continue to grow and evolve. And that's what we at Beyond the Crucible are seeking to do is that as we have new information and new thinking and new reflections, we try to say, okay, this was valid, is valid, but maybe there's there a more refined way of looking at it. How can we make it better and again, to use your word, more actionable for folks? So that's really, it's not so much tossing it aside, it's seeking to have that model grow and be refined and evolve as we think more and as we get new information often from our guests.
Gary Schneeberger:
Yeah. As you said that, what popped in my head is anybody who's familiar with Iron Man from the movies, he had his Mark one iron and then he went through Mark XXVIII, right? What we've just been talking about, refine, design, vision, and reality is sort of beyond the Crucible Mark I. Now I'm going to talk a little bit about, right, we'll talk a little bit about Mark two because we do have a stage two of where we've been. And that as the brand grew, we added original quantitative and qualitative data that taught us more about how people experienced crucibles and bounce forward from them. We commissioned a statistically valid study that found 72%, you've heard that number before. It still surprises me when I hear that, 72% of people have experienced a trial so serious that it changed the trajectory of their life.
We built a groundbreaking self-assessment rooted in the data we uncovered, and that allowed us to build profiles of individuals with different crucible experiences. Those profiles provided to put a you are here point on a map to help them better understand where they were on their journey from setback to significance. And finally, that's the quantitative data. Here's the qualitative data. We started a podcast in 2019, last year celebrated its five-year anniversary. We did a podcast on the day of that actual five-year anniversary, which is pretty awesome. And from that podcast, we've been able to add rich stories of men and women of vastly different backgrounds and experience and vastly different types of crucibles. Those stories allowed us to better understand what real people experience in the aftermath of a crucible, how they struggle, how they persevere, and how they overcome.
So my question to you, Warwick, is this. This stage, stage two, Beyond the Crucible Mark two, to use the Iron Man example again, this stage, stage two added really great insights into how people experience crucibles and move past them. What stood out to you most once we understood both the quantitative and qualitative data that I just talked about?
Warwick Fairfax:
We had this book, we had stories that I've written about myself, family members, historical, inspirational leaders. We had refine, design, vision, reality. So then in chatting to our team and to Cheryl, we said, okay, this is good, but I wonder if we can do really a robust research into this to see if this is true more than just anecdotally in terms of my reflections in the book, but if it's true in a general, statistically valid way. So as you mentioned, we decided to commission a robust research study of more than 11,000 people. And again, as you've said, what's really remarkable is that over 72% of people said they largely had had a crucible because it's easy to think, oh my life isn't that bad. Well, life is tough, and for most people, crucible is in the eye of the beholder. If you feel like you've had an experience that was so traumatic that fundamentally altered the course of your life, you choose your truth in that sense. If you believe it was painful, then it was painful. It's your experience.
What we found that largely speaking, our model was validated as an overall concept. There was some tweaks, but one of the fascinating things is that typically when researchers test data, there can be differences with demographics and gender. And what was astounding to the researchers, David and Heather Lucas, who at Dark Horse Insights who helped us with this, and they do this a lot, they found that when people were moving from their worst day crucible to a life of significance, that journey and it is a journey, it did not vary with gender, men, women. It didn't vary with age, personality, what zip code they lived in, whether they're married or any other label. It was 100% a product of how we see ourselves at a particular time. And that was just astounding.
And what we found out of this research is while they are a journey, there are a number of different paths you can follow. And if you take our assessment, you can see that in more detail and it really depends on who you are, your personality, how you see yourself. Some people have a personality that they just tend to go a mile a minute, mark five, they're not reflective and just go really fast. Other people can be so reflective, they hardly move.
And I'm not quite that bad. I'm more reflective than I am a mark four kind of person. But depending on your personality and how you make choices, they can be different paths, but it's really these aren't paths that depend on demographics or gender. It's more personality driven than it is demographically driven. So then what was fascinating is we had this whole quantitative piece, but then as you mentioned, we had the qualitative piece. We've had in the last five years, more than 240 podcast episodes, and across all the guests we've had, this gave us valuable qualitative data. And what was fascinating, as you and I have been chatting to so many guests, is that these guests came from different backgrounds, men, women, they had every crucible you can imagine from financial to physical to victims of abuse.
I mean every kind of crucible. Loss of loved ones, every kind of crucible you can imagine. And despite the diversity of crucibles and the diversity of backgrounds, the path back was universally pretty much identical .and there were things, we talk a lot about it Beyond the Crucible on our podcast and our writings. It's things like learning the lessons of your crucible. It means forgiving yourself and others. Again, we always say it doesn't mean condoning, but to be able to move on. Every guest we've ever had has said they've had to forgive in some fashion. Finding a life-affirming vision, which often for our guests comes out of their crucible. And it's pretty much, I should say, not just pretty much, it is never me-focused. I can't think of any guests we've had said it's all about me. It's about having a vision that they believe in that is really just that they're off the charts passionate about, but it's always others-focused.
So we connect the dots with the quantitative and the qualitative. They all really told the same story that coming back from your worst day isn't a function of where you live or your background or even the type of crucible. It's really a mindset shift. It's a choice of how you choose to move on. And so it really largely validated our thinking, but it certainly refined our thinking in that who knew that coming back from your worst day did not depend on where you live or your background or your gender. It's more a way of thinking. That was astounding. And certainly the researchers, David and Heather Lucas, they were amazed because it's incredibly rare for that to happen. So that was an evolutionary model in our thinking and provided extremely valuable information to us.
Gary Schneeberger:
Yeah, and what's interesting about talking about all of this is this point that we're at right now is we're going through the life cycle of Beyond The Crucible is the perfect point for this discussion we're having because it points backward to what we've been talking about stage one, stage two, the way that we've talked about moving from crucible to life of significance. But then it informs as well, the stuff that we've been talking about has helped us to get into stage three. So we are going to spend time once a month going through some of the things that we're talking about in this episode. So this is, yes, we've been revisiting where we have been, how we've gotten here, but now we're going to pivot to talk about stage three, where we're going this year in 2025, as we help you navigate your way beyond your crucible.
And the way that we've done that is we've combined the statistical and story insights. Doing that has allowed us to create this stage three that I'm talking about in our understanding of what it takes to move beyond a crucible. We call it the Beyond the Crucible roadmap. Remember that phrase, folks. If you have a piece of paper nearby, just write down Beyond the Crucible roadmap because we're going to spend a lot of time over the next 12 months talking about the Beyond the Crucible roadmap. We describe it this way. How we help people turn their worst day into their greatest opportunity. We provide the essential actionable truths. Ding, ding, ding. There's that phrase again, actionable truths. We provide the essential actionable truths to inspire hope, enable and equip them to write their own life affirming story. Again, if you've listened to the podcast, if you've followed us, you've read Warwick's blog, you've seen him on social media, none of this stuff is necessarily unheard of from us.
It's not new in that sense, but the way that it's packaged and the way that we're going to talk about it is we believe more insightful and more helpful because we understand more now where you're at as you're going through your crucible and what our role is in providing, I'll say it again, these essential actionable truths to inspire hope, enable and equip you to write your own life affirming story. That's what we're really drilling down into in 2025. So let's go through. We talked about refine, design, vision reality and the first model that we had for how you move through a Crucible. I'm going to just unpack what the Beyond the Crucible roadmap is now, because these understandings from what we've been talking about has guided us to adjust it a bit. Again, haven't thrown it out, haven't really negated anything from it. We've added to it. We've tweaked some things, we've tightened some bolts, and we have what we believe to be a better tool to help you move from setback to significance.
So in stage three, here's what the roadmap looks like. It begins with the trial, which in our language is the crucible. And that is the aftermath of a life of altering, crucible moment where we are fundamentally changed. That's the first step, the starting point, the starting blocks of the Beyond the Crucible roadmap. This stage is often characterized by feelings of hurt, loss, sadness, anger, failure, and or grief. It may be hard to consider that there is a way out much less what that next step might be, right? If you're among that 72% who's experienced the crucible as our data found, you know what that feels like. You know what stage one, step one of the beyond the Crucible roadmap is. You've experienced it, the trial and the Crucible, but these other stages that we're going to go through, those are the ones that are going to help you get beyond stage one.
The second step in the roadmap is this processing. The necessary step of processing the fallout from a crucible so we are free to move ahead, critical step. To move out of this stage, we must recognize and let go of the feelings of anger, hurt, or unfairness that resulted from the crucible and overcome our fear of repeating the past. Again, we are your, Warwick coined this phrase, I love it. We're your dealers in hope on this, folks. We're your dealers in hope to help you get to that place of processing and not just get to it, but get through it. The next stage is vision. Sound familiar? We talked about that refine, design, vision, reality, right? Vision, still there because it's so critical. Vision, this is a time to cast a new post crucible vision for life. That vision may not come immediately. Instead, we may have to experiment with new ideas and experience, explore untapped talents, develop new skills, and or find a new community to land on the right new vision for life.
This is where the rubber meets the road. Casting your vision. It's a critical part. And you'll learn throughout this year why it's so critical. In particular, it shows up a lot in what we're going to be talking about as we go through 2025. But for now, put a pin in this vision, third point in the Beyond the Crucible Roadmap. We then move to step four, which is reality, right? That's refine, design, vision, reality. It follows vision. It's followed vision since the inception of Beyond the Crucible, back when it was Crucible Leadership, reality, critical. Now we create and execute an actionable plan to turn that vision into a new everyday reality. Shaping a new place in the world for yourself isn't easy. You may find obstacles or roadblocks along the way or be tempted by old ways of thinking or doing, but stick with it. The reward will be worth it, and that's one of the reasons that we're here.
That's a major reason that we're here to be, I'll say, ding, ding, ding again, Warwick's phrase, to be dealers in hope for you. When things get tough, things can get tough. We're here to help you move through that to get to reality. And why is getting to reality so important, so critical to moving beyond your crucible? Because of where it ends. It ends with triumph. Triumph is this. We are well on the way to a new and significant post crucible life. We have acknowledged our crucible and its transformative impact on us. We've moved beyond the hurt to cast a new meaningful vision for life, and we are turning that exciting vision into a new achievable and sustainable every day reality. That's a lot. Again, Warwick, this is unusual. You're always the play by play guy in our conversations, and I'm calling all the plays here, but...
Warwick Fairfax:
All good.
Gary Schneeberger:
It feels weird to talk so much. I'm sure people probably feel like, why is Gary talking so much? Here's why.
Warwick Fairfax:
I don't know.
Gary Schneeberger:
I'm going to stop talking for a while, and I'm going to turn it over to Warwick because here's the pivotal point that Warwick as the founder, as the chief visionary here can unpack, and that's this. Warwick, this is a journey that we're talking about. We've talked about it internally amongst ourselves as a bit of a hero's journey like Frodo takes in the Lord of the Rings films, like Luke Skywalker takes in the Star Wars movies. Talk about this latest stage, this stage three, mark three in Beyond the Crucible and the development of our thinking here at Beyond The Crucible. Explain a little bit how we got here, why we're here, and why it's important. Warwick offers the insights only he can into why we've created the roadmap after these words from our sponsor.
Warwick Fairfax:
Certainly this model of trial or crucible, processing, vision, reality, triumph, it bears some relationship to the old model of refine, design, vision, reality that came out of the book and stories from there. But this model is really being refined and augmented by the work we did in our quantitative and qualitative research. And so based on the data, we can really say that this model that's Beyond the Crucible roadmap is a statistically valid model that maps out how you do get from your worst day to a life of significance from trial to trial. And that's why we're so excited about it because this is based on the research, and we believe is a valid framework to help you navigate your life beyond your worst day. So as you've mentioned, it starts with trial, where we're fundamentally change, and that's where we have a choice. We can either say, this was awful, I'm going to wallow in it. I'm going to hide under the covers of the rest of my life, or I choose to move beyond.
It's only if you make that choice that you get to the processing stage in which you say, okay, this may be unfair, but what happened? What can I learn from this? Maybe I can learn a whole lot about who I am. But you only move from trial to processing if you make a choice that you won't be defined by your worst day. You can make a choice that I'm going to be defined by my worst day. I'm giving up. I'm angry, I'm bitter, I'm not moving on. Then you just get stuck. So once you've really refined and reflected on it, one of the things that people talk a lot about in counseling and therapy, from what I understand is you've got to feel your feelings. You can't stuff it. As one of our guests said, stuff it in the basement. You've got to reflect on it and you've got to understand what happened and why it happened to be able to move on. So that's absolutely critical.
And so the next step after you process it is vision. You've got to say, okay, I don't like what happened, a process that I've understood, but it's time to cast a new post crucible vision for your life, one that's life affirming, that's focused on helping others. And so once you have that vision and we believe it needs to be other focused, it needs to be something you're off the charts passionate about, then it's like, okay, well then how do we make this a reality? There's nothing worse than a vision that doesn't become reality. And so for that, you often need help.
And so once your vision has become reality, then there's a sense of triumph. I'm living my best life. If you are having a life that's focused on others, a life of significance, we believe you'll have a joyful and fulfilled life. It doesn't mean there won't be further crucibles and setbacks and tragedies, but in terms of the arc of your life, you'll feel like I was put on this earth by God or however you look at it spiritually to make a difference, I'm making a difference. That gives you this sense of fulfillment and almost quiet inner joy. That's what we mean by triumph. It's not about your bank account. It's really more measured by just the impact you feel like you are having. It doesn't mean it could be global or it could be your neighborhood. That's really not the point. It's feeling like you're really triumphing in the sense of you're making some small step as a force for good. You're making a difference in the lives of others in your family and your community.
And that's I think, where we all want to be, that sense of joy and fulfillment, that I'm making a difference. I'm not wasting my one and only life. That's really what we mean by triumph.
Gary Schneeberger:
Yeah, and I'm glad you mentioned that even when we've reached the triumph stage, it doesn't mean that other trials, other crucibles aren't going come. And that's why I think it's so important. And we spend a lot of time, folks, Warwick can attest to that. We spend a lot of time, what are we going to call these things that are going to help you along this journey? And we landed on actionable truths for a reason. And the reason is think of what you know to be a truth. Gravity, okay, that's a truth. It's actionable. If you're on the roof of a tall building, you're not going to jump off if there's concrete below because the actionable truth is that's not going to be a good landing. The truths stay with you once you get them and you process them, and you make them internalized.
And that's what these things that we're going to talk about, these 10 actionable truths that we're going to get to in a minute and we're going to talk about all year, are designed to be there to live within you as you go through life when other crucibles come, because they are. To use Warwick's words that he's said many times on the show, it's not always a one and done.
I've been through a crucible. I'm done. I got the chicken pox once. I can't get it again. I mean, it's not like that. You can have crucibles can come back. They often do come back, and that's why actionable truth fits so well because it's something that you carry within you once you realize it to be true. Okay, so before we talk about what those truths are, folks, Warwick, can you explain to everybody the role that they play in our journey along the road from setback to significance, right? We call them actionable truths, like I said, for a reason. What's the role that they play for folks even before we talk about it so they understand what it is we're talking about and why we're talking about them. Because there'll be words that they've heard before, but we're talking about them in this specific context.
Warwick Fairfax:
We view these actionable truths as accelerators. Life is tough. To go from your worst day to a life affirming vision, from your crucible to a life of significance, from trial to triumph, you need help. And really these actionable truths, they're more philosophical constructs, they're more systems of belief, systems of thought. They're less something so concrete like a wrench or a hammer. It's like, okay, got it. I need this for one specific task, I'm done. These actionable truths, you might pick them up at different points in the journey that we'll talk about more later and on later episodes, but they're with you for life. They're ones you might use every day in multiple different scenarios at work, at home, on the playing field, with volunteer work, in every aspect of your life. It's not like, okay, so I need to saw because I'm doing woodwork, and that's fine, but this is something you could use if it was a house for any part of the house, any particular thing you are doing. And that's why it was a bit challenging for us to figure out what to call these things,
Gary Schneeberger:
Right.
Warwick Fairfax:
Philosophical constructs feels like a bit of a, too hard to say. But actionable truths is what we landed on. And we're very excited about these because these actionable truths in a sense have always been there, a little bit like digging for gold, if you will. They may be there, you just don't know where they are, or diamonds. You go back to the original book, Crucible Leadership. There are words that we're going to get into in a moment that if you go thumb through the contents of the book, you'll find those words in the book. We talk about these words a lot in the podcast. We have blogs that we write that talk about these. So that's why it's so exciting. I'm just going to give one small example before we outline them. Teaser alert. One is called self-reflection, and Gary's going to outline in a moment all of the 10 actionable truths.
I mentioned that because we said earlier, Gary said earlier that crucibles happen throughout your life. So for instance, something just happens. Maybe a friend lets you down, you get fired from work, maybe you've got an issue with your family, a challenge in a nonprofit you volunteer with. There could be all sorts of things that happened. And so yes, you're going to be frustrated, maybe angry, how come this happened? Well, what do you do? One of the things that accelerates your way through this is self-reflection. What happened? Why did it happen? What's my part in it? Do I need to apologize? Is something bad happen at work? Maybe I wasn't thinking in the right way. Maybe we need to think a bit differently to get beyond this challenge with the market, with the industry, whatever it is. You need to do some self-reflection.
So if you know that's one of the actionable truths, you'll know, okay, I've got to spend a minute getting angry and frustrated, but I need to make a choice and move beyond to start reflecting. So it's like, okay, so I'm done with reflecting. I did that 20 years ago in my crucible, I'm done. No, life happens, challenges happen. Self-reflecting can be a part of your daily or the very least weekly or monthly way of living. Okay, what happened? Why did it happen? What can I learn? What are the lessons? How can I move on? So that's one example which we'll get into more later about why each of these actionable truths, not one and done. It can be ways of thinking that helps you every single day. So that's what was fascinating to us as we came up with these actionable truths.
Gary Schneeberger:
And I mean even to the point every day, yes, but every moment, right? Right now, someone could be listening to this, and some crucible event could be happening. One of these 10 actionable truths, and I'm going to talk here in a minute, is something that's as it gets inside you, if it's inside you, if it stays inside you, if you continue to nurture that, you can apply that immediately to the situation that you're in. So it's always there for the thinking and the acting. This is why we call them actionable truths, the thinking is truth and actionable because it can be activated. Okay? Have we teased it enough, folks? Have we done enough teasing? This is the first time that we're going to list them in the way that we're going to list them, and I'm going to give you a preface to what I'm about to go through.
Don't get mad at me because I'm not going to do much more than say what the actionable truth is and define it just a little bit. But please know, even though this is the introduction episode for this shift, this mark three of Beyond the Crucible and our roadmap, we're going to spend a lot of time in 2025 talking about these things. Once a month, we're going to have an episode that's dedicated to one of these 10 actionable truths that I'm going to talk about. So don't get frustrated that we're not going to spend a lot of time going through them here. I'm going to introduce them, I'm going to ask Warwick a question about them, and then we're going to go so that these actionable truths can kind of settle on you. You can think about them a little bit before we start being dealers in hope and offering you perspectives on how you can apply these things internally so that you can apply them externally in action whenever you need them.
So are you ready? I need a drum roll. I need a drum roll. There we go. Drum roll. The first one of our actionable truths is this, crucibles. That's where it all starts. Your crucible didn't happen to you, it happened for you. Your worst day is not the end of your story, but the launching point for a life-giving new story. And what I'm doing here, folks here, I'm not making eye contact with you if you're watching it on YouTube. I'm making sure I get these right. I'm reading them off my notes right here. So I want to make sure that we get these right as we lay the groundwork for our conversation throughout the year. Second one is self-reflection. Warwick already talked about that a little bit. Reflecting on your crucible can reveal important insights about yourself, your strengths, weaknesses, even vulnerabilities that you can use to forgive yourself, forgive others, and bounce forward. That's the second actionable truth.
Third actionable truth, authenticity. To move beyond your crucible, you must embrace your authentic self. It's time to be true to who you really are, not who others want you to be. Are you noticing something about this? We'll talk more about it as we get into them week by week, but they kind of fit together, don't they? Crucible, self-reflection. Then you lean into authenticity. Here's the fourth one. The fourth one is faith. Believing in something beyond yourself that serves as the immovable anchor for your soul no matter what's happening around you. The fourth actionable truth. The fifth, character, how you live out your faith in the real world. Character is your belief system in action. Next, vision, a sacred calling that summons you to a mission beyond yourself. No matter what the size of your vision, it has meaning and it matters. There's that word again, that's been with Beyond the Crucible, as most of these words have been with Beyond the Crucible since it was crucible Leadership, and it was contained in the pages of a book that Warwick wrote.
The one, two, three, four, five, six, seventh actionable truth, fellow travelers. You've heard that as well. A team of trusted advisors and a community of like-minded people are key to turning your vision into reality. Eight, perseverance. Continuing to move forward in pursuit of your vision, even in the face of difficulties and obstacles. Perseverance is hope. I love that. Perseverance is hope, believing in your heart of hearts that there's a brighter future ahead. Redemption, number nine, your worst day can be redeemed. We're going to spend a lot of time this year talking about that your worst day can be redeemed. It's not over. You can get beyond it. And getting beyond it involves redemption. Your worst day can be redeemed. We are all worthy and capable of turning failure, loss, and trauma into a catalyst of transformation, growth, and a renewed sense of purpose. We should spend two weeks on that one. That one's really good.
And then number 10 on the list, and this is maybe the word you've heard the most on the show that's not an article, an a and the, something like that, is significance, a life lived on purpose dedicated to serving others. You can have a whole new life-giving story, one in which true success is measured by how you positively impact the world around you. Folks, those are the 10 actionable truths that will help you as you move through, move on down the journey through the Beyond the Crucible roadmap. So Warwick, we'll slow down here for a second. We've covered a lot of ground, and it's a lot of new ground. Even though it's familiar words, there's new ground about the way we talk about them. What's the number one takeaway you would like our friends, our listeners, and viewers to have from this episode and then hang onto that, think about that as we then move through what's coming over the next 12 months?
Warwick Fairfax:
We've been on a journey of Beyond the Crucible to better understand how you get beyond your worst day and ultimately live a life-affirming vision. We've studied that through the book I wrote, Crucible Leadership, through my story, the stories of my family, stories of historical faith and inspirational leaders. We've studied that through quantitative research and the qualitative research that we've done, more than 240 episodes that we've had on the podcast. And so with all of this research and reflection from the data, from the stories in the book, from stories from our podcast guests, we've come up with Beyond the Crucible Roadmap to help you go from trials to triumph and these 10 actionable truths. So we believe this Beyond the Crucible Roadmap, gives you the clearest picture of how you get beyond your worst day to figure out where you are with the assessment on that journey and what you need to do to get there.
And that's why we're so excited, not just about this Beyond the Crucible Roadmap, but the actionable truths because they help you make a daily choice to move on. They help give you ways of thinking. So for instance, one of the ones we just talked about, authenticity. Okay, maybe you need to be honest with yourself and others about what happened in your worst day. Does that mean you are done? No. You might work with a team of people at work. Do you need to be authentic to who you are or just put on some mask because I know where we're going, but I'm going to seem like the take charge leader, even though today I might feel a little scared. I mean, one of the things we talk about is vulnerability for a purpose.
You don't need to talk about every silly thing you've ever done or weird thing you're thinking, but I think it's okay to say, I know we'll get through this, but I don't know about you, but I'm a bit nervous about where we are. The market's pretty difficult right now. We're in the midst of a recession. I'm confident we'll figure out a way through. But I've got to be honest with you, I'm anxious too. That's vulnerability for a purpose. That's being authentic. To say in the midst of a recession, I'm fine. I think we should all have hope and everything's good, and we'll look back and we'll laugh about this and say... We'll laugh about this, really? No, we might be crying a bit. Maybe we'll get through. But don't just have smoke and mirrors. So these actionable truths, they will help you get beyond your worst day and your crucible. They will also help you make your vision become a reality. These are critical both for you and the team that you work with.
So these concepts might seem like, well, yes, they're concepts, but we call them actionable truths because if you live these out, whether it's self-reflection or authenticity, just a big two out of the 10, they can be life-transforming. They can be vision-transforming. They can make a vision happen sooner and better than it would've otherwise. So they might seem like just philosophical constructs, but we believe they're actionable truths. We use that phrase for a reason because we think they're vital in helping you get beyond your worst day, live a joyful and fulfilling life, and ultimately live the life that we like to think you've always dreamed of, a life of significance, a life on purpose dedicated to serving others. So these actionable truths we think can be game-changing and life-changing.
Gary Schneeberger:
So what do you think, folks? Does any of this, does all of this sound like something that is going to be both insightful to go through this year, helpful to go through this year, and hopeful all three of those things? We certainly hope that's the way that you perceive this, and that you continue to come back to us to get more insight on these actionable truths, because that's going to be a lot of what we talk about. They're going to be, yes, we're going to have episodes once a month on each of these actionable truths, but we'll weave discussions of them throughout everything that we do this year. As long as you're going to be here this year, we ask you to do a couple of things for us. One, if you're watching us on YouTube, leave us a comment about what you thought of this episode, what you think of the show in general, but then also subscribe to our YouTube channel so that you can make sure that you get episodes all the time and not just full episodes.
We also have little clips of individual episodes that maybe came before you started joining us, so you can get some insight on some of the guests that have come before, some of that qualitative data that we talked about earlier. And then if you're listening to us on your favorite podcast app, we ask that you would subscribe to the show so that you never miss an episode. Every Tuesday we drop a new one. And if you subscribe to the podcast app on whatever, however you listen, that'll just show up on your computer or on your phone, and you can catch us every week. You'll never miss an episode. And I'm going to try to make this a tagline for this year. We'll see what happens.
We want you to believe the truths that we talk about. But more than that, we also want you to act on the truths that we talk about as we guide you, as we help you down through the Beyond the Crucible Roadmap. So until the next time we're together, we know crucible experiences are hard. We're here to offer you hope that they are overcome-able, that you can move beyond them. We'll see you next week.
Welcome to a journey of transformation with Beyond the Crucible assessment. Unlike any other, this tool is designed to guide you from adversity to achievement. As you answer a few insightful questions, you won't just find a label like the Helper or the Individualist. Instead, you'll uncover your unique position in the journey of resilience. This assessment reveals where you stand today, the direction you should aim for, and crucially the steps to get there. It's more than an assessment. It's a roadmap to a life of significance. Ready. Visit Beyondthecrucible.com. Take the free assessment and start charting your course to a life of significance today.
It’s certainly not uncommon to hear a son talk about his father with respect, admiration and love – the way Warwick talks about his father in this week’s episode. But the noble character Sir Warwick Fairfax modeled to his son has had an impact that’s birthed the business that son founded, including this podcast you’re listening to right now.
In this last episode of the year in our series within the show, STORIES FROM THE BOOK CRUCIBLE LEADERSHIP, we discuss the many ways in which Warwick’s father did the right thing no matter how hard doing the right thing was, setting an example for his boy that lives on today in the work of Beyond the Crucible.
You’ll want to listen especially closely for the surprising moment Warwick and I realize a poem his father wrote in a book he was working on before he died in 1987 planted the seeds for Warwick’s life of significance as founder of Beyond the Crucible.
To explore Beyond the Crucible resources, including our free Trials-to-Triumphs Self-Assessment, visit beyondthecrucible.com
Enjoy the show? Leave a review on your favorite podcast app and be sure to tell your friends and family about us.
Warwick Fairfax:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Beyond the Crucible. I had a deep respect for my father's faith and how he lived it out, just the way he tried to do the right thing no matter what. Especially at the events around 1976, when other family members tried to, and did remove him as chairman of the company. I truly did feel that he was a great man of noble character, and to feel like you have a parent that's a great person who you deeply respect them. I mean, that is a gift. I realized not everybody can say that.
Gary Schneeberger:
It's certainly not uncommon to hear a son talk about his father with respect, admiration, and love the way Warwick just talked about his. But the noble character Sir Warwick Fairfax modeled to his son has had an impact that's birthed the business that son founded, including this podcast you're listening to right now. Hi, I'm Gary Schneeberger, co-host of the show. In this last episode of the year in our series within the show, stories from the book Crucible Leadership, we discussed the many ways in which Warwick's father did the right thing, no matter how hard doing the right thing was, setting an example for his boy that lives on today in the work of Beyond the Crucible. You'll want to listen especially closely for the surprising moment Warwick and I realize a poem his father wrote in a book he was working on before he died in 1987, planted the seeds for Warwick's life of significance as founder of Beyond the Crucible.
What we're talking about today, today is another episode in what we call the series within a show, stories from the book Crucible Leadership. And we have been doing this every month, except when we had series and some other things that happened. But this is the final one that we're going to be doing of stories that Warwick concluded in his Wall Street Journal bestseller, which was published in 2022, called Crucible Leadership, Embrace Your Trials to Lead a Life of Significance, and we are ending. It's interesting, our first episode of this series within the show, as we call it, was on Warwick's great-great-grandfather, John Fairfax. We've now reached the end of this cycle. Maybe we don't know, there's a lot of people at Warwick talks about in his book, and there could be more of these episodes in the future. But for right now, for this year, this is the last one that we're going to be doing.
And the subject of this is Warwick's father, Sir Warwick Fairfax. So Warwick, before we talk about why we chose your father for this series, and specifically the subject of this episode, which I must be nervous talking about your dad too, I haven't mentioned it until now. It's doing the right thing no matter what. That's a lesson that your father taught you. That's a lesson of his life, and that's what we're going to be talking about here. But before we get there, just talk about your father. Let listeners and viewers know who Sir Warwick Fairfax was.
Warwick Fairfax:
Yeah, so Gary, I was a child of my father's third marriage to my mother, Lady Mary Fairfax. So my father had two children from his first marriage, Caroline and James. He had a daughter, Annalise, and a stepson, Ellen Anderson by his second marriage. And then, my parents adopted my younger brother and sister Anna and Charles. My father was born in Sydney in 1901. He actually was born in the house that I grew up in, Fairwater, on the shores of Sydney Harbor. Now, back in the day, you weren't actually born in the hospital, you were born at home, and he indeed was born at home. And in fact, when my father died in January 1987, he died in the same house he was born in. So he was born and died in the house that I grew up in. So my father was born in pre-World War I Australia, which still was the Victorian era in a sense.
People in Australia at the time still thought of England as the mother country. They would talk about going home, which meant to England. It was just, obviously we have a much more diverse society in Australia since then. My father was a fourth generation in the family media business that was started by my great-great-grandfather, John Fairfax in 1841. And he actually was an only child, the child of his parents, Sir James Oswald and Lady Mabel Fairfax. And in fact, as my father was growing up, his parents, Sir James and Lady Mabel Fairfax lived right next door to my dad's uncle, Jeffrey Fairfax, and Jeffrey and his wife Lena had no kids. So you had my dad's father and mother, and his uncle and aunt with one child between four of them. So he might have been a tad spoiled. I don't know.
Gary Schneeberger:
Yeah, I was was going to say, your dad was probably doted upon a little bit?
Warwick Fairfax:
Oh, absolutely, absolutely. So my father went to Oxford University like his dad, Sir James Oswald and some other relatives. And he came back from Oxford in the 1920s. Later in the 1920s, my grandfather actually died, unfortunately while he was playing golf. I think he was about to go on the 18th hole, and he was about 65, so relatively young. So from 1930 to 1976, my father was either managing director or chairman of the company. So for 45 plus years, he was the leading figure in the family, and then he became director of the company after 1976 until he died in 1987.
So my father, like me, he went in the family business. I think there was an element of duty, loyalty as there was with me, and he was actually more of a reflective philosopher than a businessman. He enjoyed reading and discussing theology, politics and history. At night after dinner, he would go into his study and he might read the Bible and the New Testament in Greek or some other theological book or history. I mean, he was just a very learned man. And in fact, when I was growing up, I loved history, but most of my knowledge from history is not from reading books, which I certainly have. It was from my dad. When I was small, I'd say, "Daddy, tell me some history."
It's just like learning from an encyclopedia. It was unbelievable. So, I have a fair degree of knowledge of history, but most of it is just listening to my dad. Fathers and sons, mothers and daughters all bond over different things. For us, it was history. So my father was a good writer, and as I said, I think he went to the family business, certainly out of his sense of loyalty, although definitely his writing skills helped him on the journalistic side. But while my great-great-grandfather, John Fairfax, was clearly a business guy, those business genes had kind of gotten a bit watered down by the time of my father. So I love my father, but he was really a philosopher and writer.
He really wasn't a deal maker, a business guy. That really wasn't his strength. And it's quite interesting as I reflect on how I felt compelled to go to the family media business out of a sense of loyalty and duty, and love of my parents and family. There are photographs of my dad in the 1940s and '50s, and there's one in which he is at the office. He is in charge of the Sydney Morning Herald, the main paper in Sydney, and he has this dour, somber look on his face. Just, "I'm here doing my duty and loyalty," but my dad, amongst other things, also loved the land in the country.
So my dad had a property outside of Sydney, about an hour and a half, called Harrington Park, and he had a Paul Hereford stud, loved raising cattle, loved the land, and he had these more country clothes, straw hat on, and he just seems very relaxed with a broad grin on his face. I've often pondered those two photographs, and wondered. Just the photograph really, it says something. But anyway, the defining crucibles of my dad's life occurred in 1961 and 1970. So in 1961, after a difficult divorce from my father's second wife, he married my mother.
Well, my mother's first husband sued my father. He was a lawyer, my mother's first husband. And basically in the lawsuit, he accused my father of breaking up my mother's prior marriage. So, some members of my family felt like, well, this is a huge controversy. It's in the papers, in the media. And they felt like for the good of the company, he needed to step down for a time while all these lawsuits were resolved. Now, they might've had their reasons, and irrespective of whether their reasons were fair or not fair, my father felt absolutely betrayed by these other family members forcing him to step down, even though it was for a few months. And unfortunately, that sense of betrayal would only get worse. So in 1976, some 15 years later, these same family members pressured my father to resign in part because of the ownership of the shares of the company.
Basically, there were three blocks of shares in the company adding up to about 50%. The rest was publicly held. So, two out of three blocks of the shares in the family really could control the outcome of these sorts of decisions. And so, they did indeed force my father to resign. They had their reasons, maybe they felt like it was time for next generation, but at the age of 74, which he was at the time, my father had a lot of energy. He was in great health. He had plans to update the company's paper in Sydney, the Sydney Morning Herald, and to modernize the company. So, my father felt that this was completely wrong, he felt like they tried unsuccessfully to remove him as chairman 15 years earlier in 1961. And now, they've tried again and they've succeeded.
So my father was hurt, felt betrayed, felt like it was completely wrong, and my father did indeed consider fighting his removal, whether at an annual meeting of shareholders, in the media, doing some other kind of takeover, or he thought of all sorts of plans to try to resist what he felt was this wrongful dismissal. But he decided the best thing for the company, for the family, and indeed for me was to resign gracefully, because my father always saw me as the heir apparent. I think he felt like he could see a lot of himself in me. I went to Oxford the way he did. I studied hard at school, got good grades, worked on Wall Street, graduated from Harvard Business School. I took life very seriously, and as I've mentioned in other places at other podcasts, that made life worse for me, because I wasn't just some dropout kid who was on drugs and drove fast cars and drank, and that would've lowered expectations.
But because I worked hard and studied hard, the expectations rose, and so therefore he absolutely saw me as the heir apparent that could maybe enact some of the policies he wanted to. And so, he was very much focused on the next generation in me. So again, part of the reason he didn't fight this dismissal of him as chairman was for the sake of the company, for the family, but absolutely for me and my future. And I was 15 at the time, so I was aware of what was going on. So over the next year or so, as best he could, my father forgave other family members. He told me that God commands us to forgive, and to the best of his ability, that is what he did. He felt it was the right thing to resign gracefully, not give interviews about how terrible this all was. And he felt it was the right thing for me, for the family and for the family business.
Gary Schneeberger:
It's interesting, when we were preparing kind of what we were going to talk about here, you indicated in the note that we were just scratching out that he felt it was the right thing to do for the family and the family business. You didn't mention in the note for you. I'm glad you mentioned it here, because is it fair to say in some sense that that was him living a life on purpose, dedicated to serving others? His ability to forgive, he was serving you in that sense, right? Is that fair?
Warwick Fairfax:
It really is. It's a good point. I mean, I hadn't thought about it quite that way, but yeah, it was to me, a life of significance because it wasn't about his agenda. If it was about his agenda, he would've fought it. Could he have won? I don't know. He was a person who was greatly esteemed. Hard to know, but it was like, well, what's good for the family? What's good for me? And as I'll talk about, the Lady's faith was not quite the same as me, but he definitely had this faith in God that yeah, he felt like that was the right thing to do, that God would have him forgive them. Again, I don't pretend it was easy or perfect, but the fact that he would say that and attempt that, I mean that alone was remarkable. So yes, his whole life, I feel like it was never about him.
It was never about, "Oh, look at me, I'm Sir Warwick Fairfax," and knighted, and it just never felt like that. Yes, one of the things he enjoyed is cars. And we had a Rolls and a 1928 Bentley, which is an amazing car of its era, and even an Aston Martin, which was pretty much the same thing as the one that James Bond drove in Goldfinger, about a year apart in model. So yes, he liked cars, but yet it felt like his service in John Fairfax Limited, the family company. It was not about him. It was about carrying on the legacy of his father and grandfather, and his great-grandfather, John Fairfax. So yeah, it felt like his life was not about him. It was serving the family, the company, the employees, and indeed the nation.
Gary Schneeberger:
Yeah, and I feel like a bit of an idiot for not making this connection that I'm about to make here prior to this. I've co-hosted 236 episodes of this show with you, and this is the first time that I've really thought about your dad. Your father was sort of the father of Beyond the Crucible in that sense, right? Just the way that he lived his life, what you just described, that had to plant seeds in you that when you were then in the position to create Beyond the Crucible, that had to, not just his example that we're talking about here, but just generally the way he lived his life in service to others. That had to have a spark somewhere there for creating Beyond the Crucible, right?
Warwick Fairfax:
Absolutely. My father lived his whole life by a code of, try to do the right thing no matter what. Having a paper that was an independent paper, I mean, he was probably moderately conservative in his views, but he had journalists of different viewpoints, and that didn't bother him. He was not one of these media moguls that said, okay, yes, there were certain editorials in his younger days that he might've stepped in a bit. But in terms of the general writing in the paper, he never said, "You need to favor politician A or politician B." It's just not something he ever did. In the 1940s, in my father's younger days, my father wrote a series of articles talking about his views of how a newspaper should be run, and how journalists should write stories. This was published in a book after the 1943 Australian election called Men, Parties and Politics.
He wrote, "A party paper like a party man is one, which once a party decision has been made, supports, explains and justifies it loyally against all opposition, and such papers have existed. But the Herald has always criticized any and every party whenever it thought them wrong." In fact, in the book's foreword, my father wrote that the paper's present policy was one of aggressive moderation, the phrase that actually recalls Sydney Morning Herald's original motto, "In moderation placing all my glory." In fact, the original master head of the paper was, "May Whigs call me Tory and Tory call me Whig," which means may liberals call me conservative and may conservatives call me liberal.
So my father just was telling the journalists of the paper, "We are not a party paper. I'm not looking for party journalists. I'm looking for independent reporting, that reports fairly on the politicians and the issues of this day." And that phrase, aggressive moderation. I mean, that's a very curious phrase. So there was just this integrity of frankly, and obviously I know Gary, you've spent many years in newspapers. There was this concept that newspapers should be independent, and reporters should report fairly on the people that they're covering. This was something he was passionate about.
Gary Schneeberger:
Right, a paper run on purpose dedicated to serving others right there.
Warwick Fairfax:
Right, not dedicated to serving himself or his agenda, which is... Yeah, it's remarkable.
Gary Schneeberger:
So, now I will ask you the question that I was going to ask you, which I should have, and you've already talked about it. What was the impact? You've explained who your father was, you've explained his background, you talked a little bit about how he did the right thing, all the time, even when it wasn't easy to do. What was the impact your father had on you, and why specifically did you choose to spotlight him in the book for this, doing the right thing, even when it wasn't easy to do?
Warwick Fairfax:
Yeah, my father, I think as I've mentioned in 1976 when he was removed as chairman of John Fairfax Limited, I was 15 at the time. It was a searing experience. I indeed felt that my father was a righteous man, falsely persecuted. I loved my father deeply. I admired him greatly and respected him. I indeed felt he was a great man. And this incident in 1976, my father had a history of doing the right thing no matter what. We've just talked about his book that he wrote, Men, Parties and Politics and his talks with journalists about the right way to do journalism. So there was another instance early on in my father's tenure at John Fairfax Limited that shows his integrity. So in the 1930s, my father and his first wife were very good friends with Sir Robert Menzies and his wife. And they would sometimes vacation together in a place north of Sydney called Palm Beach, different than the Palm Beach here in the US, obviously, but same name.
They were good friends. And so, at the outbreak of the Second World War in 1939, Menzies was the Conservative prime minister of Australia. And in fact, later on, he would become Prime Minister from 1949 until 1966, in fact, becoming the longest serving Prime Minister in Australia's history. So in the lead up to the 1941 election, again Menzies is Prime Minister at that point, my father felt that Menzies, his friend, was not the right person to lead Australia during the Second World War. And in fact, the Labour opposition leader, John Curtin, my father ended up supporting when he became Prime Minister as the right man to lead Australia in the election. And here's my father, who's moderately conservative, not supporting the Conservative candidate in Menzies, and ended up supporting the Labour guy in John Curtin.
And so, Menzies lost the 1941 election, so Conservatives lost and John Curtin and Labour party came to power, and my mother's told me that Robert Menzies blamed my father and the Sydney Morning Herald for losing the 1941 election. And in fact, he never forgave my father for that loss and hardly ever spoke to him for the rest of his life. Now obviously one can say, "Well, how much do newspapers really influence elections?" I don't know. Maybe they had more influence back in the '40s. There weren't other media back then to speak up, maybe radio, but whether it's fair or unfair, Robert Menzies blamed him. Yet this was an example of, "Okay, we may be friends, but we're in the middle of the Second World War. What's the right thing for the nation?" And it felt like it wasn't Robert Menzies the Conservative, it was the Labour guy.
I mean, that's a remarkable display of integrity in doing the right thing no matter what, when it's a considerable cost. And the guy would go on to be Prime Minister for an awful long time. So, I'm sure it had lasting consequences. The thing about my father is, he wasn't just a knight. He would in a sense, I guess if you're a knight, I suppose that means you are a noble, at least in some sense. But my father had this nobility of character. The people that work for him, including his staff at our family home, Fairwater, they greatly admired him. There was just the sense that they respected the fact that they worked for Sir Warwick Fairfax. Somebody not just with a noble title, but with a noble character. It was just so evident. One example of how he just treated people equally is the 1970s, we used to take trips to the Outback. I think, as I've mentioned, my father loved the country and loved going out there, and I was small at the time, so I couldn't drive.
So on one such trip, my father had his driver from the office accompanying us in this trip in the Outback. And so in the middle of Outback Australia, I think near Burke, which is Western New South Wales, the state where Sydney's in, and there was this fork in the road, and my father and his driver got in this heated argument about which way they should go, and the driver's name is Bill Smith. And Bill said to my father, "Sir Warwick, we need to go right." And my father would say, "No, it's absolutely left." And they got this heated argument and Australians are pretty egalitarian. So Bill Smith is like, he was a truck driver in World War II, and it's like, "Okay, here he is. I'm going to state my opinion." Australians are like that.
But even though my father may have thought his driver was absolutely wrong, there was no sense of, "How dare you speak to me, your employer. I'm a knight, I'm chairman of this big company." My father may have thought that his driver, Bill Smith was absolutely wrong, but he also felt he absolutely had every right to his decision, and his opinion, I should say. And that, to me is remarkable. Very few people who were in power and have a noble title, but have that attitude. But to me, that just shows you his character, that he respected people and their right to have their opinion, even if my father thought that opinion may be wrong.
Gary Schneeberger:
I ask Warwick how his father's noble character rubbed off on him after these words from our sponsors. That had to have had great impact on you. One of the things I've told people about you, Warwick, when I talk behind your back, and it's a good talk about behind your back, I say, "Warwick is," for someone who grew up the way that you grew up with, the kind of wealth that your family had, you're the least blue blood kind of person I can imagine coming out of that. So I would think your dad's perspective on the staff who worked for him, like you just described, that had to have rubbed off on young Warwick, didn't it?
Warwick Fairfax:
Yeah, I think it did. I mean, yes, my father obviously had some nice cars, and when we traveled to Europe, yes, we stayed in nice hotels, but when we went to the Outback, it's not like you can find back then the Four Seasons or the Ritz-Carlton Outback. I mean, it's the Outback, middle of nowhere. So we stayed in just regular motels and didn't really have hotels out there. It just never occurred to him. We would take trips up to Northern Queensland, we would stay in, I don't know, it was somewhere near Townsville and it was before. Now there's all sorts of resorts, but there weren't back then. And we stayed at this simple motel on this beautiful beach, and it was called the Moon Glow Motel, and that kind summarizes it all.
I mean, it was a fine clean place, but it was not the Ritz-Carlton, but it was a beautiful beach, and so we would stay there for a bit. My father, while he liked nice things, he just wasn't bound up with the whole thing. They were very careful in how they raised me. And so, I didn't get lots of expensive presents or that kind of thing, because they didn't want to spoil me. When I got into Oxford, and I had some money I got from an internship in advertising, they weren't like, "Oh, let's get him a BMW or Rolls or Mercedes or something." I got this small Renault five car, which back in, I don't know, I guess it would've been '79, is kind of like a Ford Escort.
It's a nice little European car, but it's not a Rolls. It's a small little boxy car, and it doesn't go very fast. But it was well-made, and I'm proud of myself that I paid for half of that car. But the point is, I think they knew I was earning some money. So they sort of encouraged that, we will buy you a car, but you can pay for half of it out of your own money. But there was never this idea of, "Oh, let's get him a Rolls or BMW." So that came out of the values of both of my parents, that they wanted to raise me in the right manner and out of some kind of rich kid.
Gary Schneeberger:
There's another aspect of your dad that you talk about in the book, the importance of faith in moving beyond your crucible. We talk about that a lot at Beyond the Crucible, and you talk about that in the book a lot, and doing the right thing as you're on that journey. That's another example from your father's life that you've teased a little bit here, but talk a little bit more about your dad's faith and how that informed what we're talking about here, doing the right thing no matter what.
Warwick Fairfax:
It's interesting. My great-great-grandfather, John Fairfax, the founder of the family media business, he had a strong evangelical faith, a strong faith in Christ. As I've said before, he had about as strong of faith in Christ as any business person I've ever read about. But my father's faith was more traditional, I would say more ecumenical. My faith is more, I guess evangelical. And so it was interesting, my father being a very learned, curious person, an intellectual, he read widely on philosophy and religion, and was curious about other religions.
He read the Bhagavad Gita, which is a sacred Hindu text. He met theologians of different denominations, Anglican ministers, Catholic priests. So he was this intellectually curious person that really had this passion for understanding truth, and meaning and purpose. That was really his love. He really wasn't a business guy. I've often said he would've made a very good philosophy professor at university. So philosophy, learning, religion, history, those were his passions. So, my father wrote two books on religion. One was a book called The Triple Abyss, which was really a synthesis of some thoughts on religion and philosophy from different religions and different traditions. But just before he died, my father was working on a book called Purpose.
And in its conclusion, my father wrote a number of things that summarized his theology and character. There are words that just inspire me and amaze me, and just have such wisdom. So in the book's conclusion, my father wrote, "But I prefer an incomprehensible God to a meaningless world." And so, my father's faith may be ecumenical, but as a curious philosopher, to think of a world that's completely meaningless, that I may not fully comprehend who God is and how that all works, but I prefer a God that I may not fully understand to a world that's utterly meaningless and devoid of purpose. That's how I interpret that comment. And I think there is some wisdom in that.
Gary Schneeberger:
I know you're going to move on to a second point there, but I want to read something I found in my research, and this was in, you may have heard of this, I never have. The Australian Dictionary of Biography has a very long piece on your father, and they quoted that. I was actually going to quote that without telling you, and then you quoted it when we were preparing. So I'm like, "Oh, okay." But here's the part at the beginning of that, which when I think about Beyond the Crucible, and I think about what you talk about all the time at Beyond the Crucible, this is what your dad wrote as well, and it's quoted by the Australian Dictionary of Biography. "Existence for us is best defined as purpose." He wrote according to this dictionary, I mean, that's exactly what you believe at Beyond the Crucible, isn't it?
Warwick Fairfax:
Yeah. I mean after all, the book that he was writing was called Purpose.
Gary Schneeberger:
Right.
Warwick Fairfax:
Life has to have purpose and meaning. How do we define a life for significance, a life on purpose, dedicated to serving others? He believed that a life should be on purpose. So, I guess without really realizing it or comprehending it, our motto at Beyond the Crucible, that life should be about a life of significance. Part of the core of that is from something my father felt so deeply and profoundly, that life should be on purpose.
Gary Schneeberger:
Right, and I can't imagine how that feels to you having that revelation. It's got me, it moved me to having been with you over the journey of Beyond the Crucible to see that connection. So sorry, I cut you off before you got to something else that he wrote in that book.
Warwick Fairfax:
So, one of the things that he ends the book with is these few lines. He says this, "How can I say what I should aim at? To live beyond my understanding, to act beyond my love, to serve beyond my life?" I mean, that, to me is a life on purpose. It's dedicated to serving others. It's altruistic, it's uplifting. It's the opposite of a life about me. To live beyond my understanding. I may not understand everything that's happening in life. I may not fully comprehend who God is. I may not always understand what's happening, but I will live beyond the level of understanding I have of life. I'm going to act beyond my love. I may not like what happened to me, I may not agree with it, but I'm going to act beyond my own capacities to love, and to serve beyond my life is not so much about me. It's about serving others. I mean, this is deeply altruistic on purpose, dedicated to serving others. I mean, those are amazing lines.
Gary Schneeberger:
And you could, Warwick, because I did, because it's not lost on me as I read this, the three times he used the word beyond in what he wrote. So I rewrote it to say, here's his lines, to live beyond my understanding, to act beyond my love, to serve beyond my life, and his son has added to it, to thrive beyond my crucible. And that is just, it's amazing to me that he would've written that and that you would've created something called Beyond the Crucible is again, he's the Father, clearly of what this podcast and this brain is all about, right?
Warwick Fairfax:
I mean, that is remarkable, Gary. I had never, ever thought that there are three beyonds in that. And Beyond the Crucible, just the idea of getting beyond our worst day, getting beyond the limitations, perhaps of our capacity to love, to give, to be who we want to be. It's feeling like there is a journey, there is a next step. And from my perspective, there's a higher power. There's a loving God up there that can help us live beyond our capabilities, love beyond our abilities, serve and have purpose beyond our abilities to do that. There is a loving God that can help us do that. That to me is the key of living beyond, and getting beyond a crucible is relying on a higher power, which to me is a loving God. But yes, that's remarkable. Three beyonds were the cornerstone of his philosophy.
Gary Schneeberger:
And his son added the fourth beyond in there. I mean, that is just so moving and touching and incredible. So again, I cut you off. You have some more details about your dad's faith, but I just had to get that in there.
Warwick Fairfax:
No, that is profound, amazing, astounding, really. So, thank you. That's amazing. So yeah, my father's faith may not have been quite the same as mine. As listeners may know, I'm an elder at an evangelical, non-denominational Christ-centered church in Annapolis, Maryland where we live. But I had a deep respect for my father's faith and how he lived it out, just the way he tried to do the right thing no matter what, especially in the events around 1976 when other family members tried to, and did remove him as chairman of the company. I truly did feel that he was a great man of noble character, and I feel like if you have a parent that's a great person who you deeply respect them, I mean, that is a gift. I realized not everybody can say that. What's interesting is that I came to faith in Christ through St. Aldate's Church, which is an evangelical Anglican church at Oxford.
I was studying at Oxford University at the time, and this happened in 1982, when faith became very real and personal to me. So I called my father to let him know what had happened. And remember, my father had more of an ecumenical faith-looking synthesis from different philosophical and religious traditions. But despite that, what was interesting is, my father was actually pleased and proud. He wasn't like, "Oh, here we go. We've got some Holy Roller. What's happened here?" Because he said that my faith in Christ was in line with that of John Fairfax, my great-great-grandfather. It's as if, well, this is family tradition. Faith has been important to my family of the generation. So, the fact that faith is so important to you is just amazing.
I find this comment both telling and revealing. And when I was working in New York and working in banking at Chase Manhattan Bank, my father would write letters to me, and he was so proud of me and my faith, and he looked forward to me coming back to Australia and he said, "My faith in God has grown, and obviously your faith in God has grown, too. And so the two people we are now, I look forward to just growing even closer and talking about this." So it just felt like somehow, the fact that I made this profession of faith in Christ, to him, it almost if it was possible, bonded us even closer.
So, it's hard to know quite what all that means because it felt like on the face of it, his faith was more ecumenical than mine. But somehow he deeply respected my evangelical faith, and in some sense, maybe more than I realized at the time, he could deeply respect and relate to it, and wanted to grow closer through mutual faith. So it's just quite remarkable. It was a bit unexpected. I don't know what I was expecting when I called him that day in 1982, "Hey, Dad, I made a profession of faith in Christ." His, just love and respect, I guess that's another testament to his character. There was no, "Well, I don't know about this. I agree with some of it." He was just proud of me and so pleased. So again, just a testament to his faith and his respect for me. Again, remarkable.
Gary Schneeberger:
And that's been kind of what this episode's been about. There's been a lot of remarkable here. Some things that I think have been first-time revelations, certainly to me. I think to you, maybe some things as well. As we wrap up here, Warwick, for listeners and viewers, what would you offer to them as the big takeaways here? Because it is a very personal story about your father, but there's also bigger takeaways there, too. So what are the takeaways here that folks can take with them about Sir Warwick Fairfax?
Warwick Fairfax:
I feel that I've been blessed to have as a father, Sir Warwick Fairfax. He may have been head of a large media company, but for me, he was just my dad, and he was a good father. He spent a lot of time with me growing up. Our trip to the Outback, and when I went to Oxford, he flew over with my mother. And just to show you what kind of love he had, I guess because my father started flying in the 1920s and '30s, when flying was more of an adventure, pressurized cabins back in biplanes in the '20s. So he was deathly afraid of flying. So when we went to England, when I was like six or seven, we took the ship, which back in the '60s, you could still take a ship to England. He flew in 1979 from Australia to England when I got into Balliol College, Oxford, and he was deathly afraid of flying.
I remember my mother telling me at the time, "He would not have done that for me, but because of his love for you, he did it for you." I mean, and I realized that was just amazing. That's love in action, doing something you're absolutely deathly afraid of. So he was a great dad, loved me, an enormous amount. We bonded over a mutual love of history. I guess my father had this, as I've mentioned, this nobility of character. He's somebody that everybody in the country respected, be they conservatives or more progressive politicians, business people. The people that worked, thousands of employees worked for John Fairfax Limited. The staff that my father had felt like they were blessed to work for Sir Warwick Fairfax, a person noble in title, but noble in character, noble in every sense of the word.
It was just so apparent. My father was somebody, as we've discussed, that would do the right thing no matter what. The pinnacle of it was how he responded in 1976, when 15 years after they first tried, other family members finally succeeded in removing him as chairman. That was certainly how my father saw it, and he was devastated. He was hurt. He was 74 years old, but he was in tremendous shape, great mental acuity. But for the sake of the company, the family, and especially my future within the company, he resigned gracefully, and to the best of his ability, he forgave other family members. That episode in the 1940s when my father put country first by supporting the Labour party leader, John Curtin and not the Conservative candidate, Sir Robert Menzies is remarkable.
It was country first, doing the right thing first, no matter what. And just the way that my father treated other people, his staff and everybody interacted with, he just felt that their opinions were worthy of respect. Never saying bad things about other people in the sense of based on the color of their skin, or their political beliefs, again, is just remarkable. I almost think of Winston Churchill in a sense, and I believe we spoke about this when we talked about Churchill. In 1945, Winston Churchill, after having won the Second World War, along with Franklin Roosevelt, he loses the election because the British people wanted peace and prosperity, and they wanted welfare programs just to help after the devastation of the war.
Clement Attlee, the Labour leader won and some of Churchill's friends came up to him and talked about silly old Attlee and how bad he was, and just bad-mouthed him. And Churchill said, "How dare you speak badly of Clement Attlee? I may not agree with his policies, but I will support him. He's our prime minister." And there are kind of echoes of that with my father of, he may not always agreed with people who were more left of center because he was more right of center, but he didn't denigrate their character.
He respected their rights to believe what they believed. He treated people as human beings. He treated them equally. He believed that everybody is worthy of respect. So to me, when I think of what makes him a great man, it was because my father wasn't just a noble in title. He was a noble in character. He did the right thing, no matter what. He did his best to forgive other family members that removed him as chairman in 1976, and he treated other people with respect. So, that's why I admire him so much. I felt like, I do feel like my father was a great man, and to have a father as a great man, you deeply admire and respect, that is an incredible gift and an amazing blessing that I'm truly grateful for.
Gary Schneeberger:
Before we land the plane, and in honor of your father, let's make it a scary 1920s non-pressurized cabin biplane. Before we land the plane, let me ask you one more question. For folks who've heard this, and they've certainly touched by the stories, impressed by the stories, not just of your father, but your love and affection for him. Is there just one tip? Maybe there's more than one tip that you can give them, because this episode is about doing the right thing no matter what. If someone is facing this situation where they're not sure they can do the right thing. They're fighting with a family member, and the family member is being very difficult and they don't know what to do. Whatever that might be, what's one tip that they can lean into doing the right thing no matter what, that will help them from that crucible becoming completely out of control?
Warwick Fairfax:
We talk a lot on Beyond the Crucible about doing the inner work, the soul work. If your identity is wrapped up in you, in your title. So my father could be thinking, "I'm Sir Warwick Fairfax and I'm head of this great newspaper company." You could feel like, "I'm chief executive at this company. I'm the most respected person in my town and I'm very successful," or what have you. When your ego and identity is wrapped up in your title, then doing the right thing, no matter what, can be difficult.
Now, my father wasn't perfect and my father liked being chairman of that company. Yeah, probably. None of us are perfect. It's typically shades of gray in terms of character, I realize. But at the end of the day, we're defined by our decisions, and ultimately you've got to decide when you're making a decision, if you are head of the company, or whatever situation you're in, maybe it's an argument with a family member. Is it about being right? Is my identity about, I never make mistakes, I'm always right, everybody else is wrong? Your identity has to be from our perspective in some higher power. We believe in, ultimately in God. But it cannot be in what you do, or being right. So if you do this inner soul work, and have your identity that's decoupled with the decision and with other people, then it makes it easier to do the right thing no matter what.
If your identity is wrapped up in who you are, that tends to make you insecure. Insecure people tend to want to denigrate other people, even people that look different than them, believe different than them. Because what that says is, "I'm insecure about who I am and what I believe, and if I pull other people down, it makes me feel better about myself." That to me, is one of the root causes of prejudice. It's ignorance and deep insecurity of yourself. If you're secure within yourself, and you have a moral core for me, ultimately in God, then I think it's a bit easier to treat people with respect. So ultimately, I think for those who want to do the right thing, no matter what, it helps if you do the inner soul work and decouple your identity from the decision.
If you say to yourself and to others, "Hey, it's not about me. It's about what's the right thing for my company, for my family, for my town, my state, my country, the world, and it's not about my agenda. What's the right thing to do?" If you've done the inner soul work, that's a whole lot easier to do. If you haven't done the inner soul work, that's almost, if not impossible to do the right thing. Because ultimately it will be, "Hey, what's the right thing? It's about me winning and people losing," and that can lean into, do the wrong thing no matter what, which we don't advocate here. It's the inner soul work that's critical to be able to do the right thing, no matter what.
Gary Schneeberger:
Look at that, folks. The plane's on the ground, the 1920s biplane on the ground safely. Good job landing, Warwick. And that'll wrap up the final episode for this year of our series within the show, stories from the book, Crucible Leadership. But like I said at the outset, it may not be the last time we do it because Warwick's book, Crucible Leadership, does indeed have many more stories to tell. So stay tuned for that. And if you liked what you heard here or saw here, we have a couple of things we'd like you to do. If you're listening on a podcast app, subscribe to the podcast right there. You'll never miss an episode. If you're watching on YouTube, subscribe to our YouTube channel. Same thing, you'll never miss an episode.
So until we're together the next time, folks, please remember, we do know how difficult crucibles can be. We've both experienced them. We know how hard it is to get beyond them. We know how hard it is. We've just discussed how hard it's to do the right thing, all the time. To do the correct thing, even when it's not easy. Warwick's dad did that. Warwick's dad taught Warwick how to do that. We hope you've learned a little bit about that here. So remember, as you walk your journey beyond your crucible, that it's not the end of your story. In fact, if you learn the lessons from what you've been through, and you apply those lessons to moving forward, where it can take you is to the best destination you could ever imagine, and that is a life of significance.
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