Most of the time, we define crucible experiences as setbacks and failures. But can success be its own crucible? Dean Niewolny didn’t think so as he climbed the corporate ladder in his financial-services career. He was focused on not just keeping up with the Joneses, but surpassing them. He had the corner office, the multiple homes, the plane … but he also had a gnawing sense there was more. That he wasn’t living his calling. That changed when he got involved with the Halftime Institute, which helps men and women look beyond their life’s bottom line to its impact. He’s served the organization as an executive and captured the insights of his work helping others live with legacy in mind in his book TRADE UP: HOW TO MOVE FROM JUST MAKING MONEY TO MAKING A DIFFERENCE.
To learn more about Dean Niewolny, visit https://halftimeinstitute.org/team/speakers/dean-niewolny/
Highlights
- The origins of Dean’s drive to success (4:49)
- How success became an idol (6:35)
- How his career — and addiction to success — grew (9:42)
- His tentative first steps toward a life of significance (13:23)
- How success was its own crucible for Dean and Warwick (21:55)
- How his wife foresaw his role with Halftime (26:22)
- How Halftime helps leaders find their calling (30:04)
- The importance of legacy (33:59)
- The benefits of having a “personal board of directors” (38:26)
- The five characteristics of leaving a legacy (40:36)
- The key to finding a cause to pursue (44:13)
- Why “halftime” is less an age in life than a stage of life (50:34)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Dean N:
Going from success to significance doesn't mean you have to give up success. You surely, surely can be successful and significant at the same time. I would argue that in today's day and age with the younger audience, it's, "Hey, I want to be significant now. I want to make a difference now" so the idea of going from success to significance was a fantastic tagline in the '90s for the book Halftime, but that's a little dated in my opinion at this point, but for me, personally, I just started to feel as I got more successful, that every time I got more successful, there was another hill to climb, there was always someone else in front of me, there was always ... It didn't matter what I accomplished. There was always someone else that I needed to try to jump over. I'm like, well, this is just an endless game for me because it wasn't bringing me happiness, it was bringing me a lot of stress.
Gary S:
Most of the time, we define crucible experiences as setbacks and failures but can success be its own crucible? This week's guest, Dean Niewolny says that was the case for him. Hi, I'm Gary Schneeberger, co-host of the show.
Gary S:
In his conversation with me and Warwick, Niewolny describes how not just keeping up with the Joneses but surpassing them fueled his career for far too long. He had the corner office, the multiple homes, the plane but he also had a gnawing sense there was more, that he wasn't living his calling.
Gary S:
That changed when he got involved with the Half Time Institute, which helps men and women look beyond their life's bottom line to its impact. He's served the organized as an executive and captured the insights of his work helping others live with legacy in mind in his book Trade Up: How To Move From Just Making Money to Making A Difference.
Warwick F:
Well, Dean, thank you so much for being here. I love the title of your book, Trade Up: How To Move From Just Making Money to Making A Difference, and the whole notion of Half Time to help leaders of organizations, business leaders, really all leaders move from success to significance, which is sorely needed in our societies.
Warwick F:
Tell us just a bit about your family growing up in Wisconsin and the background which, obviously, you end up at Half Time but what was it like for Dean growing up and your family? Tell us a bit about the backstory.
Dean N:
Sure. Yeah. I am a Cheese Head. I'm a Wisconsinite and grew up in a little town called Wausau, Wisconsin in north central Wisconsin and grew up with a fantastic family, probably a low to middle class family I would say. We didn't have a lot but we had everything we needed. Two sisters. They're all back in Wisconsin and while I'm living in Minnesota.
Dean N:
As a young guy, we had what we needed. We were farmers and we worked hard but I always had this dream at a young age of how can I get out there and be the next Warren Buffett or the next Bill Gates? As a young man, I ended up going to a school in Wisconsin and then ended up getting hired initially by Arthur Anderson, I went out to be a consultant with Arthur Anderson, and then went into the financial services industry. A very Midwestern upbringing, family of farmers. It was great.
Warwick F:
Just in looking at your book, you tend to look over the fence or over the other side of the tracks and people were successful and, "Hey, this could be me." There was just this drive from a young age and athletics was huge for you in high school and college. Talk about ... Was that you? Was there any examples in your family? It seemed like almost from birth you just had this drive to ... You wanted to make it in life. You weren't just satisfied with the status quo. Where did that come from, this drive?
Dean N:
Yeah. Great question. I would say I had fantastic parents. My dad is my best friend. Very close to my parents. We were always comparing ourselves to others. We would see others who had bigger cars or bigger homes and nicer things, if you will. I just remember us always comparing ourselves to those folks. As a young kid, it was ingrained into me that I want to be one of those folks, I want to have those things because that's what we were looking up to. I thought if I can just achieve what they have achieved, and that success and money and material possessions, that'll bring me happiness. No disrespect to my mom and dad whatsoever but as a young man, it was ingrained in me as I started to look at others that I want to be like those folks.
Warwick F:
It's kind of interesting because, obviously, I grew up in Australia but definitely respect America and part of what makes America America is the sense of inventiveness, they're willing to try, they're willing to fail almost, the sense of you want your kids to have a better life than you had. For 150 years, 200 years, that's always been the ethos. It's not wrong to want to better yourself and do well and achieve, per se.
Warwick F:
That notion you grew up with is probably a notion that many, if not most, American families grew up with. Say, "I want my kids ... If I didn't go to college, I want my kids to go to college. I want them to have a better job than I did." That's generations of family in every state in the country has that ethos. It's not unusual in that sense and we'll get into there's nothing wrong with success but in of itself, you don't want to worship it.
Warwick F:
I mean, as you look back, that probably wasn't that unusual in that sense, your friends that you hung out with, it's probably you weren't the only family that said, "Hey, we want to better ourselves and do well", right?
Dean N:
Sure. Yeah. Absolutely. My son right now is 19 years old and he talks like I did when I was a young kid, "I want to be wealthy and I want to have all these things." What ended up happening in my life is that that became the center point of my life. That was the main focus. That work was going to bring me happiness if I just focused on that. It was an idol to me. I was obsessed with it at a young age. That becomes a challenge.
Warwick F:
Indeed. Let's talk about that. An idol is a good word. You started off in finance with Arthur Anderson. You're thinking originally accounting and you thought, "I don't think I want to do this. I want to be in sales. I want to sell finance stuff." Talk a bit about those first few jobs as you ... I think there was one, you were, as young brokers do, dialing for dollars. Like 300 calls a day and you were disciplined, you were on it, which is admirable. Talk about those early days as you were working your way up.
Dean N:
Sure. Sure. I did become a stock broker but actually it wasn't a dream of mine. It happened when I was at Arthur Anderson and the guy next to me said, "You know, Niewolny, you don't know what you're doing. What are you doing here? You should go out and get a different job" so that's when I started thinking, "Well, what should I do?"
Dean N:
I was 23 years old and decided being a stock broker sounds like something that would be really interesting. I knew nothing about stocks, nothing about financial markets and walked into the Merrill Lynch office, way back in 1987, and just said, "Hey, I would really like to become a financial advisor. Do you have a position for me?"
Dean N:
I'll never forget it, the gentleman that I was talking to was on the way to the Final Four basketball tournament. He said, "You know what? I don't have a lot of time right now. You seem like a good kid. Come back in two weeks and you have a job." That was it. That started my financial career with Merrill Lynch in Milwaukee, Wisconsin back in 1987.
Dean N:
You're right. What happened at the very beginning as a young financial advisor, my boss told me, "Dean, you need to make 250 dials every single day, 50 contacts every single day, and then hand the sheet into me at the end of the evening", which I did. He said, "If you live two years like no one else wants to, you'll live the rest of your life like no one else can."
Dean N:
Of course, this drug being money, for me, at the time, that was just music to my ears. I was just locked and loaded for the next two years. I just dialed for dollars and made the cold calls and became reasonably successful at a young age, at 23, 24 years old.
Dean N:
Yeah. That's how I started in the financial business.
Warwick F:
Over the years, you started moving up the ladder and I'm sure being a manager and being very successful, you had I think ... What? Maybe several houses at one point, the lake house, the boat. Talk about ... I mean, that rise, your dreams did come true in that sense. You were successful, you worked very hard, and I'm sure you earned your success but talk about that rise up the ladder from young stock broker to I guess the pinnacle being a manager of a $100 million portfolio at Wells Fargo. Talk a bit about that journey. Any sort of high points on the way?
Dean N:
Absolutely. Yeah. I was financial advisor out in Carmel, California and then moved back to the Midwest and I was encouraged at that time to make a transition from Merrill Lynch to a company at the time called Payne Weber, which no longer exists, but they merged with Kidder, Peabody, and, ultimately, were bought by UBS.
Dean N:
I was encouraged at that time to move to Chicago and go into management. What ended up happening is during that time, one of my crucible moments happened in 1994, right after I moved over to this new organization, I ended up going through a very difficult divorce at a young age.
Dean N:
I had to start over. Here I am, 1994, I'm 31, I'm successful, I'm making money, have all these different toys, married, and pretty soon everything unraveled and I had to start over. As I started over, I moved to Chicago, got into management, started moving up the ladder and did various jobs with UBS. I went down to Texas and then back to Chicago and then became a regional manager and a market manager.
Dean N:
At the same time, as I started to rebuild, I met this beautiful lady, who is my wife, Lisa, and had two fantastic kids. Like you said, started accumulating possessions. We had a home in Chicago and a home outside of Chicago and a lake house and actually I became a pilot at that time and had a little airplane, nothing major, single engine but a little airplane and a boat.
Dean N:
I was thinking to myself, "As I continue to make money and accumulate these things, I'm just going to have more joy in my life and more happiness." What ended up happening was the complete opposite for me. It was the opposite. I actually had a bout with hives and I was so stressed out thinking, "Well, I have to pay the insurance on that house. I have to get the airplane fixed. I've got to take care of the boat", that I was so stressed out about taking care of my stuff, that in 2006, I just had this moment where I just said, "There just has to be more to life than this."
Warwick F:
Talk about that scene. I think you write in the book, was it like the 40th floor of some massive skyscraper in Chicago and you're looking out. Just talk about that moment. It feels like that's one of the pivotal moments in your life. It's like what is life about? Take us through that moment as you're staring out that window.
Dean N:
Sure. I'm going to back up just a little bit, in 1995, I accepted Christ and started going to a church in Chicago. My first thought was, "Well, if I accept Christ, I have to leave the marketplace and go into the ministry. I'm not supposed to stay in the marketplace."
Warwick F:
Right. Right.
Dean N:
The pastor that weekend said, "Well, if everyone left the marketplace and went into the ministry, who would be a light in a dark world?" I thought, "Well, I'll stay in the marketplace."
Dean N:
In 1999, there was this gentleman that got interviewed, Bob Buford, and I was in the third row and I was thinking, "Boy, that guy is impressive, he's talking about going from success to significance." I'm thinking to myself, "Well, I'm all about this success thing. I'm not so sure about the significance piece."
Dean N:
But then we fast forward six years from there to 2006, 40th floor of the Mercantile Exchange Building, the corner office, all the homes and the airplane, the boat, beautiful wife, kids, and I just looked out the window one day ... I shut the door, looked out the window one day, and just said, "God, there has to be more to life than this. There has to be more to life than this."
Dean N:
It was up to that point Warwick I spent so much time focusing on myself, it was all about me and accumulating things and making me happy and I wasn't thinking of others. I just remember that day really, really well. I didn't hear an audible voice but I felt the lord say, "Dean, I have other plans for your life. Start to simplify your life." That was the episode on the 40th floor. It was a game-changer.
Dean N:
My boss actually reached out to me two weeks later and said, "Would you be interested in doing a book study?" I said, "Absolutely. What's the book?" He said, "It's Half Time. I'd like you to read the book Half Time." I said, "Well, I heard that guy get interviewed in 1999" and that was just perfect.
Warwick F:
What's fascinating about your story is it's not a simple kind of Paul road to Damascus moment. It seemed like it was a journey. You'd come to faith in Christ at a church in Chicago a few years before. You'd heard Bob Buford, who for listeners, I think was from Texas and had a bunch of TV stations and was very successful and, obviously, you know better than I do, but lost a son in I think a drowning accident, which turned his life and, gosh, what is life about? You lose your only son. That's about as devastating as it can possibly be.
Warwick F:
It wasn't like this road to Damascus moment, okay, I've accepted Jesus, boom, you know? Dean Niewolny's life instantly turns on a dime. I think it's more realistic because for most people, life doesn't change overnight. It's almost like being an aircraft carrier, right? It changes slowly. Just talk a bit about that journey. I think it's very realistic and it's more typical.
Dean N:
You're right. When I heard Bob speak in 1999, and he talked about this idea of going from success to significance, that really did begin a journey for me that I didn't even realize at the time, that just little by little, I started to look outward and I started to volunteer and I served at a homeless shelter and I helped the homeless put resumes together so they could go out and get gainfully employed.
Dean N:
But God was using that time in my life as building blocks to get me to this point of 2006, and everyone doesn't need to make a transition like Bob Buford did from the marketplace to the ministry, or like I did. Most people actually stay in the marketplace. But for me, it was a journey. If I look back, it's interesting, you can connect the dots in how it was a building block kind of effect up to 2006 when I had the 40th floor office experience.
Gary S:
We're going to get into what significance is and how you discovered that but for the listener who hears this in apposition, the idea of success and significance and thinks, "Success still sounds like it might be kind of interesting", it's very rare to be sitting in a virtual space with two individuals who have had after their names, $100 million, in your case, Dean, billions in your case, Warwick, and both of you have come to the same conclusion, that that success didn't bring happiness.
Gary S:
For people who hear that sometimes and think it's empty, this idea of, "Success doesn't really fulfill, that's not true, success would fulfill me. It was just you had a problem with it", talk a little bit, Dean, about what was it about success that was unfulfilling for you ultimately. There you were, you were saying that the other side of the tracks is where happiness lies. It wasn't that. Was there a moment besides your health failure? When did you start to sniff that success just wasn't what you had made it out to be when you were younger?
Dean N:
Yeah. Great question, Gary. Just to clarify too, I wasn't personally worth $100 million. I managed a $100 million business. What ended up happening is as I started to be successful and started getting promoted and making more money and accumulating more things, it actually had the opposite effect for me, like I said earlier. It started to cause me to be more stressed than I was without those things.
Dean N:
I really had to take time and think through why is that? What I want to make sure and say here is that going from success to significance doesn't mean you have to give up success. You surely, surely can be successful and significant at the same time. I would argue that in today's day and age, with the younger audience, it's, "Hey, I want to be significant now, I want to make a difference now" so the idea of going from success to significance was a fantastic tagline in the '90s for the book Half Time but that's a little dated in my opinion at this point but, for me, personally, I just started to feel as I got more successful that every time I got more successful, there was another hill to climb. There was always someone else in front of me. There was always ... It didn't matter what I accomplished. There was always someone else that I needed to try to jump over.
Dean N:
I'm like, "Well, this is just an endless game for me" because it wasn't bringing me happiness. It was bringing me a lot of stress.
Gary S:
Yeah. You were constantly crossing over the tracks, right? You were constantly trying to get to whatever was on the other side of the tracks over and over and over again. That's got to be exhausting.
Dean N:
Yeah. It was for me, personally. For many others, it may not be. Having material possessions and money and all that, there's nothing wrong with that. For me, what was wrong with it was I made those things an idol. That was my total focus, right? This idea of making money, nothing wrong with that. We need people to make money. Hey, our nonprofit needs money, so make money. You know? The reality is how do you use that money? Is the money for personal gain? What is it really for?
Warwick F:
Yeah. No. It's such a good point what you're saying. I have, as listeners would know, a very different journey. Similar experience but about as different a journey as you can imagine and listeners know this. I grew up in about as wealthy a family as you can imagine in Sydney, Australia. A 150 year old, very large media company, newspapers, TV, magazines. Not only did we have wealth but we had status and respect.
Warwick F:
For people on the marketplace, that's ... You've won the lottery at that point. We didn't just have money. We had respect in society. Money, respect, status, what more is there that you want in life? Some people have money but are not respected at all. You know? When you have all of them, you've got everything the world says that you would want, and so we had that. We had parties with people from Hollywood, ambassadors, business leaders, and it just all seemed to me so empty growing up, everybody trying to impress each other with the deals they had done and royalty they met or whatever. It just seemed so empty. I don't know. It never was attractive to me. I was almost inoculated at a young age.
Warwick F:
I'd experienced all that and it certainly wasn't making my family happy. You know? In of itself, wealthy families have typically lots of problems.
Gary S:
If I can jump in right before you turn into, and say something to our listeners that I think is fascinating by both of the stories that you've just told, because it's very rare it happens on Beyond The Crucible that this is true, in some ways, is it true for both of you that success was its own crucible? The way that you experienced success, the way that you chased it, the way that you wrapped yourself around it, did that become, at some point, for both of you, your own crucible?
Dean N:
I'll chime in here, I would say, for me, it's still a crucible, what I'm working on. Absolutely. It was a crucible for me because it was my driving focus, day in and day out. Back prior to going through the Half Time program and what I'm doing now in the nonprofit world, the idea was all about myself and focused on myself. Once I went through the program, I started thinking of others and trying to make a difference with my finances.
Dean N:
I'll tell you every day, even now when I get up, I still have to pray every morning that that doesn't become an idol for me, that I don't focus on it day in and day out. I'd love to say I'm succeeding at that but I'm not. I have to work at that every single day.
Warwick F:
Yeah. I mean, I want to come back to that in a second because that's such an ... Thank you for being so honest about it because that is helpful. Yeah. For me, I guess the pinnacle of success, if you will, is I launched this $2.2 billion takeover in late August '87 and within a few months, it had "succeeded" and I was controlling shareholder proprietor of this big company at age 26.
Warwick F:
The world would say, "Boy, controlling a multi-billion dollar company at 26, that's pretty good. Not too many people have achieved that kind of benchmark." A media company that had the equivalent of the New York Times, Wall Street Journal, Washington Post, but yet it was kind of miserable because it was, as listeners know, all about duty and living up to my great-great-grandfather's vision. I wasn't even fulfilling my own vision. As soon as we had succeeded, it was miserable. I just did not want to be there. There was no joy. Even though, for me, it wasn't so much about money, it was this idealistic vision, but I think what you just said about being aware of your idols and temptations, a wise man or woman does that.
Warwick F:
For me, it's not money but it's more ... My Wikipedia entry until recently was young, hot-headed kid could have had it all and blew it. Do I mind that? Yes, I do mind that. You know, would it be nice if folks in Australia and the media gave me a little ounce of respect one day? It may never happen but do I mind that? Sure.
Warwick F:
With this book that when I first got a copy of that book a number of months ago, like in April, I was literally on my knees in prayer and saying, "Lord, I don't care whether this book sells one or 10,000, my self-worth is not going to be bound up in book sales." My sense of, okay, he's back finally I'll get some respect here. I don't want that desire for respect and that desire for redemption in the world's eyes to define who I am.
Warwick F:
Yes, I'm human, so if a gossip column comes out in one of the Australian papers, as it did a few weeks ago, and it was the snarky stuff like, "Hey, Warwick has a book, which he'll sell you for a price." It's like who sells a book for nothing? It's like, "Warwick talks about failure. Well, he'd be an expert on that, wouldn't he?"
Warwick F:
It's like really? Did I mind that? Yes, I minded that. I've gotten over it, kind of, but do I mind that? Yes. Money is not my deal. It's more respect, redemption. For me, I wouldn't say idol but know your temptations and when you feel that little negative thought coming, if you're a person of faith, get on your knees, pray, and say, "Lord, help me with this temptation. Don't let me have my self-esteem wrapped up in money, redemption, respect." It's for my, and your perspective, it's only in you Lord, not ... Yeah. My temptations are different but they're still temptations, if that makes sense.
Warwick F:
Let's talk about Half Time and your book Trade Up because I think this is fascinating. There is one story in the transition that ... I don't know. Your wife, her name is ... Your wife's name is Lisa?
Dean N:
Lisa.
Warwick F:
I don't know whether she's a prophet but I guess she was at one point, which is just crazy. Talk about that prophetic moment that she had about your role in Half Time, which at the time seemed like crazy stuff, right?
Dean N:
Yeah. Yeah. It did. I think she's a prophet. Anyway, what ended up happening is in 2008, I went through the Half Time program after having this 40th floor office experience. One thing I realized at that point is I'm going to figure out what God wants to do through me one way or another. We read the book Half Time, went down to the Half Time program, which was fabulous.
Dean N:
But at that point, I was still working in the marketplace. We transitioned from Wachovia to Wells Fargo Advisors and I was working there in Chicago overseeing that business. Lisa loved southern California, still loves southern California, and Chicago. She knew those two places on the map. I said, "Why don't we go to Laguna Beach? They're having a Half Time event. You can enjoy California and I can enjoy Half Time."
Dean N:
We went together and I had an interaction with a gentleman from Bob Buford's organization there that day and he came up and said, "Hey, Dean, I really would like to get to know you better. Do you mind if I come up to Chicago and spend a little bit of time with you?" I said sure. At that time, Half Time was looking to get into the financial services a little bit and partner with some financial services organizations. I thought, "Sure. Come on up to Chicago."
Dean N:
Well, that night, we go to bed and three o'clock in the morning, and this is not like my wife, whatsoever, by the way, woke up at three o'clock in the morning. She's sitting straight up. I said, "What happened?" She goes, "I just had a dream." I said, "A dream about what?"
Dean N:
She said, "The dream was about we're moving from Chicago to Dallas, Texas and you're going to become the CEO of the Half Time Institute." I said, "Lisa, that's the craziest thing I've ever heard." I said, "They probably want me to come to talk about the financial services industry" and that connection. She said, "No. You're going to become the CEO and we're moving to Dallas, Texas."
Dean N:
Well, I knew when she said Dallas, Texas that that had to be from the Lord because it wasn't from her. That's not where we were thinking of moving. Nonetheless, he came and four months later, they offered me the position, as you mentioned earlier, of managing director of Half Time. I said, "Lisa, see, I wasn't the CEO. I was the managing director." Then a year later, they changed it and said, "Now you're the CEO." Yeah. It was a dream that she had, that's why we're here.
Warwick F:
Talk a bit about Half Time because not everybody will be familiar with Half Time and then, obviously, that leads into your book. What is the mission of Half Time? What's its vision?
Dean N:
Sure. The vision really is to help men and women around the world identify what we call their Ephesians 2:10 Calling. Ephesians said we are God's workmanship, created in Christ Jesus to do good works that he has prepared beforehand. We believe that everyone has good works, that the lord has given to them, and Half Time helps men and women all over the world identify what are their strengths, what are their spiritual gifts, what are their passions, and we connect them into those things.
Dean N:
We really teach, coach, and connect individuals around the world into their 2:10 Calling, as we like to say.
Warwick F:
You know, one of the things I found fascinating in your book and I can relate to this, that a lot of churches and places, somebody, some businessman or woman comes to faith and it's like they don't know what to do. Maybe they start being an usher or setting chairs and there's nothing wrong with doing any of that but the question is from God's perspective, is that the best use of their gifts for the kingdom, setting chairs or being an usher? Again, it's not about it being beneath you but it's kind of what ...
Warwick F:
It's funny. I guess there is a story in my life that really directly relates to I think to me what's a core, from what I understand a Half Time concept is just lean in to your gifting and I would say God-given passions and calling. There was a time, as listeners would know, I was ... Back in the '90s, when I was not doing too well, just after this whole company went under and I felt like I had let God down ... The founder of the company was a strong believer. When you feel like you've let God down, that's a pretty crushing crucible for a believer.
Warwick F:
Anyway, I ended up working in an aviation services company doing financial and business analysis because I'm pretty analytical, I can do that. I remember in 2003, I felt like the Lord telling me, "You are playing small. You're not honoring me with all the gifts and abilities that I've given you." It wasn't so much that it was beneath me but yet I had more to offer, so then I got into coaching, a couple of nonprofit boards, including my church board and then from there, Crucible Leadership, which is a whole other story.
Warwick F:
That was a pivot point for me feeling like the Lord saying, "You're playing small. You're dishonoring me because you're not using all of the gifts you have for the Kingdom." That feels like ... I didn't know it at the time but it's sort of a Half Time way of thinking, wouldn't you say? In terms of Half Time's philosophy?
Dean N:
Absolutely. Yeah. You know, Warwick, I like to say volunteering is something you get to do, your calling is something you have to do. Very rarely do folks take the time to really understand what is their true calling? God gives us and provides us with strengths and spiritual gifts and abilities, and I believe he wants to use those and plug them into areas of need and, like we say, things that Jesus really cares about, the orphans, the widows, the prisoners, others.
Dean N:
When I was younger, I volunteered, like I said, for a homeless shelter, which was fantastic. I loved it. I enjoyed helping them put their resumes together. But my skillset and my ability allowed me to do more than that and make a bigger impact. It's the leverage impact. I agree with what you're saying.
Warwick F:
Talk about how Half Time does this. You know, we talk about this a bit in Crucible Leadership. Let's say a leader comes in, they're probably still on the fast track, initially, but they're curious about Half Time and about Jesus and all. How do you begin to turn that ship in terms of finding their calling? Talk a little bit, at least, at a high level, some of the elements that Half Time does to try to ... As that newbie CEO type comes in and is all about focus on success, but yet they're curious about the lord and you try to turn into what's the Ephesians 2:10 work that God would have for them. How do you do that? It sounds like not an easy thing to achieve or to accomplish.
Dean N:
Yeah. Most folks who come through the program are at that point that I was at, that smoldering discontent state trying to figure out what is my life really all about? Most successful leaders, not all, but most successful leaders that I've encountered really struggle to have close relationships, close friends, and they're lonely. If you're a CEO or a leader and you're struggling through a crucible issue, who do you go talk to? You're not going to talk to your staff or your team.
Dean N:
Most come ready to really figure out what does God want to do through me? What's the next season look like? All people want to leave a legacy and have an impact and make a difference. When they get there, we have different exercises that really allow that person to be vulnerable and open and safe and we go about it in such a way that once they get authentic and real, we start talking about the head journey, which is, of course, the head journey has to do with we decide what we think we're going to do or what we're good at but then there's a heart journey. There's the holy spirit, there's the guidance from God who guides you. It's the head and heart journey.
Dean N:
At first, you're right. When they get there, I would say most are struggling through something, they're unhappy, they're at this point where, "I want more to my life. I want to make a difference. It may be initially they're struggling in their marriage or with their kids or don't have relationships there." We help with those things to help them get free and then get clear and then get going as we like to say.
Dean N:
It's a very interesting process that if someone comes in and they have an arrogance about them and they're not ready to be coached and they're not in that season, it is difficult. You're absolutely right. But most are ready to do that.
Warwick F:
You have a couple fascinating things. I think you talk about also in your book, the whole 80th birthday party experience, what do you want your legacy to be? That's such a powerful question. Talk just a little bit about that whole concept of legacy and that 80th birthday party image, because it's a fascinating image.
Dean N:
Yeah. It brings back scary memories for me, quite honestly. I remember what ended up happening, I was working at the time still in the marketplace, and I actually did go to a funeral for a lady who was a teacher and there was 500 or 1000 people there. I was like, "Why are so many people here?" They said, "Well, it's because the impact that she had on their lives, the difference she made."
Dean N:
I was sitting in the pew thinking to myself, "Well, if today was my funeral, one, would anyone show up? But secondly, what would they say about me?" That was a very scary thought at the time. When I got to Half Time, they do an 80th birthday party exercise, I guess now we should up it to 85 or 90, but you're invited to your birthday party, your wife or good friend takes you out or spouse takes you out and 200 of your closest friends are in the room and there's a microphone up in the front of the room and, one by one, they walk up and talk about the difference you made on humanity, not on yourself. What difference have you made on humanity? What difference have you made on others? What would you like to hear?
Dean N:
I remember when we went through that exercise, I was like, "They would say, 'Dean is successful, making a lot of money, he has all these different toys" but the impact I had on others or humanity was very minimal at the time. It's an exercise, as you think forward, at the end of your life, what do you want your legacy to be? What impact have you had? That's the 80th birthday party exercise.
Warwick F:
I love that. One of the things I sometimes talk about, obviously, in the world of finance, you talk about ROI, but I often think what about EROI? The eternal return on investment. You know? I wonder if the time is like what's my EROI? What kind of impact am I having for the kingdom? Would I invest in me? At that age, that would have been an interesting conversation at that time. You know? Would I get the buy this stock or not buy this stock from a kingdom perspective?
Dean N:
Well said. I never thought about it that way but you're right.
Warwick F:
One of the other things I love about Half Time is you talk about having a personal board of directors that will ask good questions but these are people that know you, I think you mentioned your wife, your coach but within Half Time ... Talk about that whole concept. Most people do not have a personal board of directors that have the backstage pass, the freedom to say, "Hey, Dean, Warwick, there's a problem here." You know? Who sets themselves up for those conversations? Nobody. Talk about why that's so powerful.
Dean N:
Yeah. The personal board of directors is critical. I think it's right up there with coaching that we do at Half Time. The personal board of directors ... To have those cheerleaders when you need those cheerleaders, when you're down and you're struggling, you need cheerleaders around you. When we talk about the characteristics of someone who finishes well, there's five things and one is have a group of encouragers around you.
Dean N:
The personal board of directors, for me, personally, has been life-changing. I identify four personal board members, if you will, and any good company, of course, has a strong board. For my board, I actually have someone when I'm having marital issues or issues with my children, there's someone, he's a pastor that I would reach out to for that and if I'm having challenges maybe around business, there's someone that I chat regarding that.
Dean N:
I have four to five folks on my personal board of directors but they have carte blanche. They can say anything to me, and I want them to say what's on their heart. It might not be what I want to hear, but it's probably what I need to hear, right? I don't mind them sharing. It's the person at 3:30 in the morning, if I have a major issue is going to answer the phone and be there. You're right, most don't have that but it's really something that's vital to have for sure.
Warwick F:
Yeah. Just keep you on the path you want to be on. You mentioned those five things. I think it's the five characteristics of leaving a legacy, those are the five you're talking about. Just give us a little overview of those five because you mentioned I guess a second one is maybe cheerleaders, the personal board of directors, but talk about some of the other five.
Dean N:
Sure. Health is critical. The five characteristics of those who finish well really has come out of countless hours of coaching over the years. Tens of thousands of hours. The five that have come out of that, believe it or not, number one, those who succeed and win and leave a legacy have taken care of their health. It's hard to go and live out your Ephesians 2:10 Calling if you're not healthy.
Warwick F:
Indeed.
Dean N:
You need to be healthy. They're flexible. Flexible, meaning as we get older and I'm surely guilty of this, I'm getting old and stodgy, I don't want to make changes, I don't want to make adjustments. My son just had a football game that was changed 10 miles away and I was complaining about them changing the site. I was not very flexible. But those who are flexible absolutely succeed.
Dean N:
Then you have, I already mentioned it, the encouragers, those folks around you who are encouragers and, of course, your spouse and others. You want to identify those folks. The fourth would be your family. Put your family number one. This was a big learning for me. When I went to Half Time, I remember Bob Buford asking me, "Where is Lisa in all of this?" I said, "Well, I don't know where Lisa is but I know I need to get going and I've got to figure out my 2:10 Calling." He said, "Dean, whatever you do, just stop." Putting others' interests ahead of your own. Then, of course, your calling, figuring out what is your Ephesians 2:10 Calling, what's God's calling on your life, those are the five.
Gary S:
I was going to say speaking of calling, one of my callings as co-host of Beyond the Crucible is to know when the sound I hear in the distance is the captain turning on the fasten seatbelt sign to indicate that we're getting close to when we're going to land the plane. We're not going to land it yet but it's time to gather our peanut bags up and get ready to give them to the flight attendants to throw away.
Gary S:
Warwick, in the time we have left, I know you have some questions you want to ask, Dean, go ahead and do that. Just wanted to fulfill my calling as the co-host.
Warwick F:
All good. All good. I guess as we wrap up, there's so much in the book that we can't get to and I'd encourage all listeners to get Trade Up: How To Move From Just Making Money to Making A Difference. I love the phrase that you and Half Time use, it's not just from success to significance but success to significance to surrender. I mean, oh my gosh, that's a powerful concept.
Warwick F:
I wanted to just ... This may be a last question. I think it's the first chapter, you ask these three incredible questions like is there not a cause? Is there in you a sweet spot? What is your giant, which is kind of the smoldering discontent. Just that notion, is there not a cause? I guess that's relating to calling, right? I mean, that's like the first question you start out with the book. You use the example of David. Talk about ... I love that phase, is there not a cause? Just talk about that phrase.
Dean N:
Most folks, or a lot of folks, feel they don't have a passion around anything and what we find out is everyone's passionate about something, everyone is passionate about some cause. We do an exercise where we ask folks, why don't you read the USA Today for a week and come back to us and let us know what makes you mad, sad, or glad. What really catches you?
Dean N:
This idea of having a cause or something that you really care about, that you're passionate about, everyone has it but it takes time to uncover it. It's not a weekend seminar where all of a sudden it just kind of pops up. Now it can happen that way but usually it takes time to uncover it.
Dean N:
The second part, I think folks sometimes make it too complicated. We have a lady that went through the Half Time program and she said, "You know what I love to do? I love to rock babies." She rocks babies of drug addicted mothers in Houston at a hospital. Another gentleman went through and his passion was prayer. He wanted to see more prayer and he invited a few folks to pray and that has turned into the global day of prayer. His passion was prayer, her passion was rocking babies. Everyone has a passion.
Dean N:
I remember something that really stands out to me when we had a group in and a gentleman said, "I'm really not passionate about anything" and about 30 seconds later, he starts talking about, "I just wish everyone could go to college. I don't know why some get to go to college and some don't." Right there was his passion.
Warwick F:
Right. Right.
Dean N:
Education for everyone. The causes, they're not a cause. Everyone has a cause. Everyone has a passion.
Warwick F:
And within that cause is somebody's God-given calling. As we say in Crucible Leadership, you want to align it with your divine design because our belief is God doesn't make mistakes, so if he designed you a certain way, he wants you to use that for his purpose, so you link up your design, your God-given passions with calling, in our world often that can come out of a crucible. It doesn't have to but I don't want anybody ever to go through what I went through, whether it's abuse or could be a cancer survivor. All in there is calling.
Warwick F:
Maybe the final observation, for me, at least, is as I've found that I've used my brokenness and gifting for, I'd like to think, a Kingdom calling, there's some level of not just joy but healing. It makes it easier to go through the pain and I guess as we close here, have you found that?
Warwick F:
I've certainly made massive mistakes and it sounds like you've made some things that maybe you would look at as maybe sub-optimal choices in other words, maybe mistakes, but does it make it easier to deal with when it's like, okay, I'm living my Ephesians 2:10 Calling, and ... Do you know what I mean? Sometimes we can be our own worst critic and it's like, okay, I was young, I made mistakes but it's when you're using your gifting in service of others, maybe it's a little easier to forgive yourself a little bit, if that makes some degree of sense.
Dean N:
Yeah. Yeah. I'd even add to that that sometimes the pain in your life, ultimately, turns into your calling. It has for you, and it has for others. Who better to guide and coach than someone who has been down a path that you're struggling with? It may be divorce, who knows what it may be. Yeah. Sometimes pain turns into this opportunity to help others and, ultimately, find joy in the pain that you had before because you're serving others. For sure.
Warwick F:
Absolutely. You come across some maybe 30, 40 something person in the world of finance who is just killing it and has got the fast car and the boat and the houses and is doing great. Who better to talk to that person than Dean Niewolny? It's like I've been there. You know? I was you. You don't want to be doing that in 20 years time. You'll have no relationship with your wife or kids. Trust me, you don't want to be there.
Warwick F:
You would be the perfect person to minister to that person, right? You know?
Dean N:
Yeah.
Warwick F:
Well, thank you. Thank you for what you do and I love what you do in Half Time. Just your book Trade Up: How To Move From Just Making Money to Making A Difference. Really, I want listeners to hear we're not against success. You just don't want success, as you very well put it, to be an idol. Success is fine, if you use it for the right purposes. You just don't want to worship it. Easier said than done.
Warwick F:
Half Time is a great organization. They will help you understand in the practical ways how to move from success to significance and, ultimately, to surrender. I mean, it's all the Lord's and we're just here as managers and his servants. That's the ultimate destination spiritually and in terms of joy and fulfillment. Thank you so much.
Dean N:
Yeah. Thank you, Warwick. Gary, thank you.
Gary S:
The flight manifest would say that this is the time for the captain to actually land the plane but I have radioed the cockpit to just delay that a little bit because I want to make one thing clear to our listeners from you, Dean, and that is this, I think when people hear the name Half Time, they're like me, they may not be very good at math but they can divide things in two and they go, "Okay, Half Time, if you're supposed to change your life from success to significance, Half Time means if the average life expectancy is, let's say, 85, there I go, I give myself a number 84, you go to 42, it's at 42 that you're supposed to do this."
Gary S:
It's not exactly that specific. You've described it, it's not so much an age Half Time, as it's, what? How would you define it for people to help them understand?
Dean N:
Sure. It's a season of life. It's the season that you're in. Half Time, the sweet spot used to be the 45 to, let's say, 60 year old. What we have seen is that now 20 somethings and 80 somethings, are in that season of Half Time. It's not defined by age. It's defined by the season of life that you're in. You can have smoldering discontent when you're 27 years old. We just had a gentleman go through our program who is 27. He was trying to figure out what's next. We had someone who was 83.
Dean N:
Great question, Gary. The Half Time does sound like it's 45 years old or whatever but it's really much broader than that.
Gary S:
That sound you just heard was the captain putting the plane on the ground. Last words have been spoken on this conversation. Listener, I have a different ending than I normally do here and that's this, because we just kind of expressed this idea, maybe we're listening to this going, "Well, I'm 27. I don't have to worry about this." What Dean just said was it's for anybody. It's a season of life. It's never too early. I think everybody on this conversation would agree, it's never too early to begin thinking about how you can live your life, pursue your purpose, to help others to live your life of significance.
Gary S:
I would say that the learning, your homework assignment here regardless of whether you're 24 or 94, your homework assignment here is to go back and to listen to the section where Dean talks about those five characteristics of people who finish well. They know their calling, they're living their calling, they have cheerleaders, what Dean described as a personal board of directors who can speak truth to them, they're really focused on their family, they have taken care of their health. It's really hard to live your life with significance if you have to live your life marginally because your health has suffered. Especially in your earlier years in life, take care of your health. Then finally, the flexibility, so that when they change your son's sporting event to 10 miles away, you're like, "Okay, great. I get to spend 10 more minutes in the car to chat with my boy." That's the way to look at it.
Gary S:
Listener, thank you so much for spending time with us on this episode of Beyond The Crucible. We hope you have learned some things here that will, indeed, help you as you look to move beyond your crucible. We really encourage you to remember, as you think about what we've discussed on this show, what Warwick and Dean have discussed, hopefully, it's come through loud and clear that your crucible experiences are painful. We know that. We have two men here who have described their crucible as different crucibles, some similarities but different circumstances but the emotions are the same and they're painful, painful things.
Gary S:
Here's the good news, your crucible is not the end of your story. In fact, if you learn the lessons of that crucible, if you apply the lessons from that crucible to your life moving forward, it can be the leaping off point to a whole different and a whole better life. Far from being the last chapter in your story, your crucible can be the beginning of a new story, a new chapter in your story, and the best one of all, because where it leads, by the time you get to the final period on the final page, where it leads is to a life of significance.
With the release of my book Crucible Leadership: Embrace Your Trials to Lead a Life of Significance on Oct. 19, I have been speaking a fair amount these last couple of months. I get a lot of great questions, and one I am always asked is what is the biggest lesson of my failed $2.25B takeover of my family’s 150-year-old media business in Australia. My answer is always the same. The biggest lesson I learned is that you have to live in light of your design.
Growing up, I felt it was my duty to follow in the footsteps of my ancestors. The company had been in my family for five generations and had grown into a large media company including newspapers, magazines, TV stations, radio stations and newsprint mills. I did my undergraduate degree at Oxford, worked on Wall Street and received my MBA from Harvard Business School. This was all about fulfilling my destiny as the heir apparent, as my parents saw me. It was all about duty and family legacy. It had little to do with what I wanted or with my
In my speech, there is an opening scene where in December 1987, I walk into the John Fairfax Ltd. building for the first time since the takeover had been launched a few months earlier. I was now in control of the company. I walk into the elevator with journalists and other staff members. I remained silent as did they. I was so uncomfortable. I couldn’t wait until the elevator reached the top floor. But it did not get any better. I entered the wood paneled board room, with the old board, including members of my family about to hand over the reins to my new board. Staring down at me from the walls of that board room were paintings of my ancestors going back five generations, including the founder of the family company, my great-great grandfather John Fairfax.
The pressure was intense. In that moment, at some deep level I knew I did not want to be there. I knew subconsciously I was in the wrong place. But I pushed those feelings aside, remembering that I felt it was my duty to do the takeover to restore the company to the ideals of the founder and to see it was well managed.
You probably have not launched a $2.25B takeover at age 26 as I did in 1987, but you might feel that you are living someone else’s life. That you are living a lie. That you are not being truly you. We may get to such a place for different reasons. Our parents or family members may urge us to go into a family business; it could be a law firm, or a family farm, a local hardware store. Perhaps you have friends and family urging you to be practical. You write well, so you should be a lawyer. Or you are mathematical, so you should be an engineer.
But maybe you hate law. You just want to write poetry or a work of fiction. You might be good at math, but you love music (mathematical brains often have the same wiring as those who are good at music do). But you say “yes” to friends and family — and in the words of Henry David Thoreau, you lead a life of “quiet desperation.” Each day going to work is drudgery, going up a steep hill, just waiting for the day to end and for a glimpse of temporary freedom, until your journey back to prison, your place of work, begins the next day.
But life does not have to be like this. You can enjoy, even love what you do. You can feel off-the-charts passionate about what you do. It starts with living in light of your design. I believe we are all divinely designed — from my perspective designed by God. We are created for a purpose. Ignoring your design prevents the universe from being blessed by your true self. Ignoring your design puts your soul in prison. It subjugates you to a life of misery.
Here are some tips to finding your design.
1. Take an Assessment.
There are some good assessments out there. These include Myers Briggs, the DiSC, StrengthsFinder and the Enneagram. At Crucible Leadership we have our own assessment, the Life of Significance Assessment.
2. Talk to Family and Friends.
Taking an assessment is helpful, but so is asking family and friends, who have known you your whole life, who are you. What are you good at? What do you enjoy? What do you love? Even asking them what do you hate can be helpful. The opposite of what you hate may well indicate aspects of a job or a career that you will love.
3. Take Small Steps.
You don’t have to quit your job all at once. Try some things on the side. So if you are a lawyer, but are really a frustrated writer, try writing for some local smaller publications or writing some articles online. Perhaps some small jobs will begin to start coming, and that will lead to something bigger.
4. Trust The Process.
It is almost impossible to see the grand plan of how individual steps will lead to your life calling. That is where faith in yourself and in the process helps so much. To people of faith, trusting that there is a divine hand guiding you along the way is also helpful. Just focus on what one next step you feel called to take. Trust your gut. Trust yourself.
For me, I discovered after the family company went bankrupt and left family control on my watch, that I was not some hard-charging corporate executive. I am a reflective adviser who prefers to write and speak about issues I care deeply about; namely how to live an authentic life that leads to a life of significance, a life on purpose dedicated to serving others.
Before I dreaded going to work, as the elevator scene illustrates so well. Now I love what I do. I have written a book, write blogs, host a podcast (Beyond The Crucible), and am now giving speeches about my book. Being a reserved person by nature, speaking does not come naturally. But now I am able to do it, actually pretty well. Yes, I have had help crafting a great speech and in how to deliver it. But the core reason I am able to speak effectively is that I am giving speeches about something I care deeply about and utilizing my core strength of being a reflective adviser.
Living in light of your design for a purpose beyond yourself leads to pure joy and deep fulfillment. Commit today to begin taking off the chains of bondage to a life that is not yours, and to living an authentic life in light of your design. That is the path to freedom.
Reflection
- How are you wired? Take an assessment, and ask friends and family to tell you who you really are.
- What are you off-the-charts passionate about that will lead to a life of significance?
- What next step will you take to living an authentic life for something bigger than yourself that is truly in line with how you are designed?
Jason Hardrath has spent his fair share of time in what he calls “the pain cave.” That’s where he developed the skills and perseverance to compete as an elite triathlete – and also where he found himself when a rollover accident that ejected him from the car left his body broken, ending his dream of winning an IRONMAN title. But the crash didn’t steal Jason’s goals – it only changed them. He poured his athletic prowess and passion into mountain climbing, a sport he could pursue at a championship level even with the toll his injuries had taken on his body. And he’s wound up making history in the sport by setting a record you won’t believe in a way that’s even more unbelievable.
Highlights
- The challenges of growing up with ADHD (3:19)
- Discovering that moving his body helped him focus his mind, and fuel athletic achievement (5:46)
- Piling up the achievements — including biking across the country after college (12:22)
- How ADHD has been “kind of a superpower” (14:55)
- Making a name for himself as a triathelete (16:40)
- All he went through mentally prepared him for his crucible (19:17)
- The car accident that became his biggest crucible (23:27)
- How self-recrimination after the accident plagued him (27:17)
- Channeling his athletic passion into mountain climbing (29:59)
- Conquering Bulger’s list exponentially faster than anyone else had (35:41)
- Jason’s key principles for moving beyond crucibles (38:48)
- His message of hope to those struggling with crucibles (41:53)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Jason H:
To become a decent endurance athlete, you spend a lot of hours suffering. You put yourself into the pain cave to build that strength later. You're willing to endure pain now for benefit later. That's the fundamental premise. It's like I'll endure extra effort now because I'll be able to do something amazing tomorrow. I will do today what others won't do so that I can do tomorrow what others can't do. And that had become a part of my process. I just came to understand this is how the world works. And I think that, that's really fundamental when you're navigating the hardships life throws at you, because it's really easy when you're already in pain to want to back off anything that causes more pain, that makes it worse. But oftentimes what you have to do is lean in more to the practices that, yeah, they're going to suck in the moment, maybe they're going to add more suffering, but you trust in that process that this is the way we get better in the end.
Gary S:
We've all heard the old aphorism, what doesn't kill you makes you stronger. If Beyond the Crucible had a bumper sticker, in fact, that might be what we'd print on it. Hi, I'm Gary Schneeberger, co-host of the show. This week's guest, Jason Hardrath, has spent his fair share of time in what you just heard him describe, as the pain cave. That's where he developed the skills and perseverance to compete as an elite triathlete. And it's also where he found himself when a rollover accident left his body broken and ended his dream of winning an Ironman title. But the car crash didn't steal Jason's goals, it only changed them. He poured his athletic prowess and passion into mountain climbing, a sport he could pursue at a championship level, even with the toll his injuries had taken on his body. He's wound up making history in the sport by setting a record you won't believe in a way that's even more unbelievable.
Warwick F:
Well, Jason, thank you so much for being here. I think of my book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance, that could be Jason Hardrath's story. I mean that you live what we talk about. It's just mind blowing and we'll get to the accident here in a moment. And as we mentioned, you're an elementary school teacher at Bonanza Elementary School. I love the name. I imagine most of your students have never heard of the TV series from the 60s or wherever it is.
Jason H:
No, they haven't. Well, at some point, it gets brought up. If you grow up in a place called Bonanza, you're bound to hear, oh, like the TV show?
Warwick F:
Yeah, and they go, what?
Jason H:
Yeah, no, it's a fun school to be a part of.
Warwick F:
I can imagine. So I'm sure you've loved spending time with the kids. So before we get to the defining moment in 2015, your accident, I'd love to just hear a bit about how you grew up. And obviously you grew up with a certain, I guess, condition ADHD, is that the term? And that's not always diagnosed as early as it can be. So just talking about growing up as a kid, what was your family like? What was life in school like? So give us the backstage pass, if you will, on Jason Hardrath and growing up.
Jason H:
Absolutely. So yeah. ADHD, the term gets tossed around a lot now. And a lot of people these days with modern technology, cell phones and how they're programmed to steal our attention, they struggle with directing their attention. But this was back before cell phones were, especially in kids hands common. And I was legitimately tested where in the test I ended up testing with a 37 second attention span. And that's how long it took for my mind to completely lose what it was focused on as a child. So you can imagine a kid that was tough to direct, difficult to parent, difficult to teach, because easily distractible, but also I had an impulsive side to it as well, where if my brain thought up an idea, before the prefrontal cortex could analyze it and go, "Ooh, that's a bad idea," I would act on it.
Jason H:
And so messed up relationships, got a bad rap at school, all these different things, because I would do something that to everybody else was obviously something a person shouldn't do, but to me, I would have that realization the moment after I'd already done it. So grew up with this chip on my shoulder, just struggling. And with a deep understanding that movement was really necessary if I was going to succeed at all, got very much in touch with moving my own body and the difference it made in the function of my mind. And eventually that became a path as you read in my bio, that became a path to have some success, to have some wins in life, by pursuing increasingly difficult goals in this physical realm. It was a place I could succeed, I could build. It even was a part of my identity, especially through the middle school years, something I could lean on where it's like, "Well, yeah, but I'm good at this."
Jason H:
And so yeah, I grew up in a small town. Grew up with it being normal to go in the outdoors. And I was in an egg town. So normally it was like you go outdoors to hunt, you go outdoors to ride a motorcycle. But then later on, it became a meshing of the two worlds where it's like I'd fallen in love with moving my body and pursuing these big, audacious physical goals. And I knew that the outdoors were a normal place for human beings to spend time. And so it became a natural place where it's like, "Well, let's express the two together."
Warwick F:
So how old were you when you were diagnosed with ADHD?
Jason H:
Oh goodness! Still in elementary school, probably fourth or fifth grade.
Warwick F:
So I imagine you had supportive parents that tried to help you figure stuff out and how does this all work? And if you're not something that your kids are, like if your parents weren't like that, it's probably not the easiest thing in the world to know how to help, because it's hard to understand what's not you?
Jason H:
No, absolutely. I have to shout out to my mom. If it wasn't for her truly being a dedicated mom who was all in on supporting me, during elementary school, she showed up to support me at school probably more days than she didn't, getting calls from teachers that I was struggling or misbehaving or getting distracted. She would show up to make sure I got the work done. I think back to those years, if she didn't bother to do that, all of the success that's contingent on education that I've had, I probably wouldn't have had, because I would have been too far behind. Even though I'm a fairly intelligent person, I just would have been so far behind that passing high school instead of being rather easy would have been difficult.
Jason H:
So yeah, huge shout out to her being as supportive as she was through those formative years. And yeah, no, my dad on the other hand, he definitely struggled. He grew up in an abusive household growing up with a stepfather that was super abusive. And so anytime you've grown up that way, that's locked inside you. And so he really struggled to deal with a kid that would do impulsive things and couldn't learn from mistakes very quickly and would repeat things. I can recall these times where I was scared, where he came close to being physical with me. And I can remember we had one of those bouts where I did something wrong and he got really angry and he had knocked me down and then he just stopped and turned and walked off. And then from then I noticed he would take my brother out to go do stuff, but not take me. He would leave me with mom.
Jason H:
And I totally understand he was doing it, because he didn't want to become his stepfather now. But as a kid in the moment, that's a lot to try to sort through why doesn't dad like me. And yeah, that became a fuel and a part of this athletic identity as well, because that was something he reconnected with me through as I advanced through middle school and high school. And so that catharsis embeds it even deeper, because, oh, this is something that I'm able to... My dad cares again. Yeah. I guess this sets the stage for 2015 being all the more significant in it's a crucible moment for me, because all of this is wired in.
Gary S:
Good foreshadowing.
Warwick F:
Yeah, that makes sense. And in terms of relationships, I could easily see that Jason Hardrath was a young boy, a young man who could be misunderstood. It's one thing ADHD, but then to not understand you're not a mean bad kid, just because of what you had, there was this impulse with being very difficult to stop doing what you're thinking. And so if you understand, it's easier to give grace and understanding, but if you don't understand it, which how many people do, I imagine other kids, other friends were like, "What's wrong with this guy? Doesn't he care? Why is he doing those dumb things that may be hurtful?" So I got to believe it was hard to have friends that really got who you really were and fully understood the real Jason Hardrath.
Jason H:
It was very difficult to feel seen. I would say the track that was on repeat for my entire childhood was this track of doing something and realizing how much I'd messed up in that split second before anyone even had time to react. For example, one of my earliest memories of this type of behavior is I was in kindergarten at Sunday school and the teacher was passing out scissors. And I had up until that point only really seen scissors used for haircuts, when my mom would give me a haircut. So literally the teacher sets the scissors on my desk and as they hit my desk, this isn't like wait and try to get away with it, this is the moment the scissors leave the teacher's hands. She's still standing there looking right at me. My hands grabbed the scissors, cut the hair of the girl in front of me, just boom, bang, boom.
Jason H:
And as everything goes in slow motion, and so as her hair is falling, I'm like, "This girl is going to hate me, I've messed up her hair. Her parents are going to hate me because they're going to have to pay for her to get a new haircut. My parents are going to get told. They're going to be furious because this is really embarrassment." I was smart enough to be like this has effects, but it was right after I had cut the hair. And so, of course, all of this, I'm beating myself up like why did I mess this up again? But then everyone else joins in. So it's always this moment of I'm already down on myself and now everyone else is too. And that was the track on repeat.
Warwick F:
The hard thing for people that understand is clinically, technically in a sense, it's not your fault, because it's... At least it feels like it's not your fault, because how can you stop something that you're not able to stop? It'll happen so quickly. It sounds too glib to say that it feels... That feels like close to accurate. It's certainly not as much fault as people think it is. I guess that's certainly an accurate way of putting it. So let's move on here a little bit, because you've got a lot of fascinating beats to your stories. So I think we mentioned you broke the six minute mile in middle school, you biked across the country. So just briefly talk about that from Atlantic to Pacific. So what happened there?
Gary S:
Of course, a dumb thing, right?
Jason H:
So I'd obviously fallen in love with running and the goal setting mindset. And so advanced running in high school and the goal to make varsity and then the goal to go to state and then make it onto a college team. And then as I'm in college, I decided to do a mini triathlon, an off-road triathlon, but I'm like, "Well, if I'm going to buy a mountain bike, I'll buy a road bike as well," because financially responsible decisions when you're going into debt as a student. And so I get on a road bike for the first time and literally no joke. The moment I hit 20 miles an hour on my very first road bike ride, this idea hits me like a brick out of the sky, "I should bike across the country, this is amazing." And it just sticks.
Jason H:
You laugh it off like, "Oh, what a silly thing to think on your first ride," but then it just sticks in there for the remainder of my college experience percolates. And finally, as I'm getting near graduating, I'm like, "I'm about to start the rest of my life, who knows if I'll be able to make time?" And one of my greatest fears at that moment was waking up 30 years later and wondering what the hell I'd done with my life. So I'm like, "I have to do this now, otherwise I'm going to become that guy that wakes up and doesn't know what he did with his life." And yeah, so right after I graduated, I started a bike trip with a couple of friends from the Pacific to the Atlantic Ocean. We raised money for a child center to be built in Guatemala over the course of the ride. We raised about $7,000 for that, which was awesome.
Warwick F:
So tell us again where you started and where you finished?
Jason H:
Started in Ocean Shores, Washington, and finished right across the Hudson from New York, New York.
Warwick F:
Okay. Wow, that's amazing. One of the things I think it'd be helpful for the listeners to understand is obviously it's not fun I'm sure having ADHD, but there's a lot of us, certainly me, I think very carefully before I do anything. I double think and triple think and quadruple think. And because I have pretty high perseverance, once I decide to do something, it will happen. But just doing something new, oh my gosh, I am very unimpulsive, extremely not impulsive. I don't know if that's right or wrong, but in a sense, none of this sounds weird to use the gift word, but because you are impulsive, you do things that most of us would be too fearful or we would think through it so much we talk ourselves out of our dreams, if you will. You don't talk yourself out of your dreams, you don't talk yourself out of your bold adventure, you just go for it.
Warwick F:
And so as the years have gone on, do you look back and say, "Well, I don't know that I'd choose to exactly be like this and having the challenges I do?" But there's a good side to it, if you will, because I'm not afraid to just try anything. And sometimes that can be good, like going across the country. Do you get what I'm going with that deal?
Jason H:
Absolutely. No. And I think that is a bit of a superpower of my type of cognition is I can handle chaos very well, because mentally I live in it every day, all the time. I'm constantly like everything's chaotic inside and disordered. And my ideas bounce around and connect in weird ways. And so I'm able to step into situations where most people would be like, "Whoa, this is way too many logistics or what if this goes wrong or that goes wrong?" I've literally landed on flights to foreign countries to climb mountains and not had reservations for where I was going to spend that night. Like just flown into a country I've never been in where I don't speak the language and just been totally comfortable that it's like, "Yeah, okay, I'll figure it out." That comes fairly natural to me to be able to just be in the moment and solve problems on my feet, so to speak.
Warwick F:
That's another superpower, to be comfortable in crisis, to be comfortable in chaos and trust yourself enough to know I've been there, done that, I'll figure it out. Having a plan is fine, but there can be so much over-planning you never do anything. And then chaos will hit you whether you want to or not, whether it's COVID or whatever. There's a lot of things that are unexpected in life and you have the superpower to deal with the unexpected, which again, that's a blessing in some ways. It's crazy.
Jason H:
Absolutely.
Warwick F:
So it's quite a few superpowers here. So I'm not being facetious. It's amazing. So let's talk about 2013 on also up to 2015. You really got into triathlons and maybe the pinnacle was qualifying for Kona, which I understand is the Ironman World Championships in Hawaii. Probably a lot of people have seen it on TV. So how'd you get into triathlons, because obviously you started running and love the outdoors, but what shifted you to triathlons being a huge love for you?
Jason H:
The journey for me, as I reflect back on it has always been this process of finding the next highest iteration, the next big challenge, and to just constantly pursue self improvement through that process of pursuing challenge. And so naturally, I'd pursued all these things and running. I transitioned up to running marathon distance, and then I biked across the country. So I ended up having a fabulous time biking and I was quite good at it. Got strong at it quite quickly. I was like, "Well, shoot, I run and I bike and triathlons are run, bike and swim." So I signed up for a full Ironman, because that's what you do when you decide you're going to do a triathlon, you go right into full Iron distance.
Warwick F:
And just remind those of us who may not know, what's the full Ironman thing? What are the distances of each of the three legs?
Jason H:
2.4 mile swim, 112 mile bike and a full 26.2 mile marathon run back to back to back.
Warwick F:
For most of us mortals, that feels kind of insane, but wow.
Jason H:
It is kind of insane. But I signed up for this thing and dropped my $600 entry fee. Again, responsible decisions when you're a young student in debt. And I couldn't swim more than three lengths of a pool. So it was like, I'll figure it out. I signed up. I had six months. It's like I will teach myself to swim, I'll ask everybody I know, make friends with people at the pool and ask what drills they do and I'll teach myself how to swim. It's just going to happen. I want to do this thing. And so yeah, I signed up for a full Iron distance and really could hardly swim when I did.
Warwick F:
It's just remarkable. Most people don't do that, but just because of the way you're wired, you will take courageous decisions and accomplish things that others only dream of. So yeah, there's probably a book in there is you may not be wired the way I am, but even if you're not, there are some things you can learn from me. So that'd be an awesome book.
Gary S:
I know where the conversation is going to go here. It's going to switch in a bit to your big crucible experience. And I want the listener to be able to focus on what we've talked about so far, what Jason's gone over so far. You said something really interesting in the last bit, Jason, that your life became about finding that next challenge, finding that next thing that you could conquer. And you didn't have to have a roadmap to it or an outline for it, you just went and you did it. That is an important thing to have when you talk about your ADHD in some ways being a superpower, not a super problem. The ability to look at a crucible as a superpower in some sense as something that you can learn from.
Gary S:
All of these things seem to have been churning so that when your crucible hit, you were prepared, not necessarily for the crucible, but you were prepared to tackle the next thing you needed to tackle to get beyond it. Is that a fair thing to say that all the things that you went through, maybe didn't prepare you for the details of your crucible, but it did prepare you mentally and emotionally for it?
Jason H:
Absolutely. It makes me think about the process of becoming an athlete, especially with... Well, any kind of athlete. I should be fair across the board even handed. But to become a decent endurance athlete, you spend a lot of hours suffering. You put yourself into the pain cave to build that strength later, you're willing to endure pain now for benefit later. That's the fundamental premise. It's like I'll endure extra effort now because I'll be able to do something amazing tomorrow. I will do today what others won't do so that I can do tomorrow what others can't do. And that had become a part of my process. I just came to understand this is how the world works. And I think that, that's really fundamental when you're navigating the hardships life throws at you, because it's really easy when you're already in pain to want to back off anything that causes more pain that makes it worse.
Jason H:
But oftentimes what you have to do is lean in more to the practices that, yeah, they're going to suck in the moment, maybe they're going to add more suffering, but you trust in that process that this is the way we get better in the end. And that's something you have to do constantly as an athlete. And I think it was a huge mental and physical preparation for facing my crucible.
Gary S:
Ironically Warwick's book, its original working title was suck in the moment.
Warwick F:
Yeah, could have been. But yeah, that's pretty funny. I want to comment on what you just said before we get to 2015. What you said is just so profound is that to get better at anything, there'll be times in which preparation... It's often not easy to do something different. I've had a book that's came out a couple of weeks ago and so as part of that, you have to go on a speaking tour. Well, I'm by nature a more reserved person. I'd rather ask questions like we're doing here, then get up on a stage and speak. It's not at all in my comfort zone, but I realized if I want to get my message out, it's all about helping people, giving people hope. I got to do it.
Warwick F:
So over time with some training and people that know how to create a great speech and a great team and friends like Gary, you practice and you work on it, you try different things, you get from adequate to competent to maybe actually almost to the level you can say somewhat good. But there's pain and practice saying, "Boy, I'm awful at it." I used to say, "I'm the world's worst speaker, I suck at this." Well, I'm not the world's worst anymore. There's at least a few that are worse. Few that suck more. But if I sat back there and said, "I'm not going to do it because I'll be ridiculed," well, then you've got to lean into the pain, trust the process, follow the steps. Everybody has those examples. So it's so true.
Warwick F:
So let me get to 2015, because that was really one of the defining moments. So talk about 2015 and the car accident. And so what were you doing leading up to that? I think you're trying to get from point A to point B. I think I read an article you were pretty rushed and a little frenzied. So just talk about that day.
Jason H:
Absolutely. So yeah, I was in the throes of Ironman training. And what I'd done is I'd qualified for the 270.3. So half Ironman World Championships. And I hadn't put together a good race at the full Iron distance yet. But all through 2014 had a really strong year. Came into 2015 in a place I'd never been that early in the year, just breakthroughs with my training. And I'd taken on some responsibilities at work as a coach and then also as a representative at the district office level for my school with the superintendent. And the other coach didn't show up that day. And so I was stressed out and then practice ran long because I was trying to coach all the different athletes, track and field. So I was trying to coach all these different subsets of the sport all by myself. And so practice ran a little long and I'm like, "Oh, I'm going to be late to a meeting with the superintendent in my district." And I was still a pretty young teacher. So that was a really big deal in my head like, "Oh no."
Jason H:
So I was just super stressed out. But I think it's important also to paint this part of the picture. Literally the Sunday of that week, I went for 140 mile bike ride and got off the bike and went for, I think it was a seven or eight mile run and it felt like I hadn't done anything, just felt super strong and casual. Just that feeling of those seldom moments in life where you just almost feel invincible, like I can do so much and I'm not getting tired. And then on a Tuesday, went out my car window in a rollover accident. Was ejected from the vehicle. Should have died. One of my doctors said that if I was just a typical 40 year old male, I don't know why he chose 40, but in what he said, he said, "If you were a typical 40 year old male, you probably would have suffocated on the side of the road. So it's good you are in good shape."
Jason H:
But yeah, I ended up breaking nine ribs, collapsing a lung, broke my shoulder in two places and completely shredded the ACL and LCL of my right knee. And so yeah, went from the invincibility of being able to ride a bike 140 miles and get off and go for a run and then just feel casual and hang out the rest of the day to not being able to get my own drink of water. And that was a pretty life altering thing. And on top of that, when you think about it, if I'm training that much, putting in these 30 hour training weeks on top of my job, all of my friendships were built around people I biked with, people I swam with, people I ran with. I had no casual friends, they were all active friends. And so at the same time, I lose my primary identity, my primary coping mechanism, because when I would get angry, I would go for a run or a bike ride. My primary coping mechanism for life and access to my social network all in a snap.
Warwick F:
Wow. Obviously when you go through something like this, you're in recovery, and by definition in recovery, you're probably laid up, which is for you probably your worst nightmare, because you want to do stuff, but certainly in that moment you're physically capable of doing hardly anything. It probably felt like being in a straight jacket in a dark room, a dark dank cold, whatever the image is, it must have been almost a virtual nightmare. It's like let's design a nightmare for Jason Hardrath. That was probably pretty close to perfection. That was probably just awful being strapped there.
Jason H:
It was very close to worst case scenario for sure.
Warwick F:
And one of the challenges when you're in that situation, you can't help think. Your mind probably goes pretty fast, faster than most of us. And it's racing with all these thoughts. I think I read that you didn't have a seatbelt on, you were trying to plug in your headphones to listen to some music. And did you go through all of these recrimination thoughts from why did I not have my seatbelt on? Why was I reaching for those headphones too? If that coach had only turned up, I would have been be able to finish sooner and I wouldn't have had to drive like a crazy man to get to the superintendent thing. And oh, by the way, why did I care so much about what he thought? If I was 10 minutes late, it probably would've been better. And it did all those thoughts run through some self recrimination others, because as humans, we're human wanting to blame others like the coach? And did all those thoughts go through your head?
Jason H:
I don't think there's any way that they couldn't. I wish I could say I was perfect in how I handled it. But there were definitely a huge amount of doubts that ran through my mind like this is it, it's all over, everything I've built and worked towards and dreamed of, it could all be out the window now. And in fact, one of the first doctors I had when I brought up my passion for mooving and my passion for triathlon and running, it was like, "Oh, you'll probably just have to let that part of your life go," and then walks out of the room.
Jason H:
So I had to face a lot of these difficulties. And yeah, it's really easy to want to point blame elsewhere. But on the other hand I also had enough self awareness and as a teacher, I literally do teach, I taught students of mine like usually it's not one thing that just goes catastrophically wrong that messes us up, it's always a series of small overlooked things. Like if I'd had my seatbelt on, I would have been back at work the next day, I would have been fine. Like you mentioned, if I hadn't been reaching for the headphones, if I hadn't been rushing, if the other coach had shown up, all these different things that were factors and it was just the perfect storm.
Jason H:
And I have to acknowledge that I fell prey to one of the very things I try to teach others not to. It's really easy to just get caught staring into your own glaring ineptitudes like, oh, I suck at this, I suck at that, and never actually go do anything. And I do think that I'm a person that I've made this decision in life that once an idea reaches a place that it's like, yeah, that's possible, it's like, okay, go for it. Not, oh, well, now I better plan out all the details. It's possible, I have the necessary skills, it's unlikely that I'll die because I was an idiot, go for it. That's the equation in my head.
Warwick F:
So let's shift to mountain climbing. So you suffered all these broken bones, ACL, LCL. I think from what I've read you couldn't lock your knee, which is necessary to be able to run. But there's something about climbing mountains and uphill, it's just easier for your knee. So that sounds all very logical actually, but in terms of, okay, what's the next step? Okay, well, I can go up. Going up is not as painful, so fine. I'll just keep going up until I run out of room and mountains, eventually, unfortunately, even Everest ends. But so talk about how you shifted to mountain climbing. And that's not your identity obviously, as you alluded to, but it's your passion. Talk about that shift, because that must have been freeing. Okay. Maybe I can't do triathlons, but there's something physical I do, because I have to move. If I don't move, I won't be a happy camper. So how did that all happen shifting to mountain climbing?
Jason H:
Absolutely. So you've done your research. Yeah, I'm a physical educator. So I had to understand biomechanics as a portion of that learning to become a PE teacher. And I was aware that when you run in order to run efficiently, you have this moment where your knee locks out to basically be able to pull that stored energy and the giant rubber band that is our Achilles tendon. That's what makes us efficient runners. That's what gives all humans the ability to move with the efficiency we do. And I couldn't do that anymore. So I could hobble limp after four or five months. I could hobble limp my way down the road painfully, but it would feel like a hard effort and I would move at half the speed I used to be able to run. And that was de-motivating right, and also difficult to do and hard on the rest of my body to be in a constant limp.
Jason H:
But I realized, okay, I can walk up and down steep hills. And when we think about how we walk up or down something that's really steep, we tend to keep our knees bent. And so I didn't need to have that access to a completely straight knee. And so it was like, okay, well I'll just hike the local hill and then started going up some of the mountains around. And then that led to wanting to go up the bigger more difficult mountains in my area. And pretty soon I'm tackling peaks and series and I'm running into peaks that have technical summit pinnacles. And so I'm like, "Okay, well I'm a rock climber now."
Jason H:
And I think this comes around to something you said about taking up speaking, which is not natural to you. I'd been an endurance athlete who intentionally let my upper body atrophy to save weight, and suddenly I'm taking up rock climbing. And I'm literally the worst person in the gym. Plus I've got a bum knee. So I have limited use of one of my legs and I have weak upper body. So I'm literally the worst person in the gym. And it makes me think of this quote that I've seen float around, be brave enough to suck at something new. And I had to embrace it. And I'm lucky because I'm a PE teacher and I get to teach kindergarten kids. I think they teach me as much as I teach them. You hand a kindergarten kid a basketball, they'll miss 1,000 shots and be no less excited to take the next one.
Warwick F:
They don't have fear. At least it seems like we come out of the gate somewhat fearless. And then over time we get to be fearful. Some of my kids, I've got one extrovert, two little bit more introverted, but in elementary school they were different. It's like, what happens? Where do they learn fear? And they're not fearful, don't misunderstand me, but you get what you've seen in your kids.
Jason H:
It's our development of self awareness. So self awareness is a great tool to have to be aware of ourselves and our strengths and our weaknesses. It's powerful. It helps shape us. But the downside is hand in hand with it comes self judgment, and we get quicker and quicker at judging stuff the older and older we get, where we get finally to a point as adults where we'll try something once for five minutes and go, "No, not for me." It's like, "What?" I always think about this when people tell me they tried running and they went out and ran for two weeks, I'm physiologically, it takes two years for your body to adapt to the stresses of running if you haven't done it properly. You haven't truly tried running until you've stuck with it for a certain amount of time and your body can adapt enough. You go, "Oh, wait, I actually can do this quite well."
Jason H:
And the same is true with the rock climbing. I had to abide sucking, being the worst one, and I had to push those thoughts of self judgment away and just embrace the play. Another tool I learned from my kindergartners, just embrace the process of playing regardless of how good I am at it. And then over time, I can remember the first day someone came up to me after I climbed a route at the gym and was like, "Hey, could you teach me how to do this?" And I'm like, "Wait, I've arrived, someone actually thinks I'm good at this." And that was a cool moment, but it takes time and we have to be able to abide some tough feelings in order to reach that place where finally we're like, "Okay, I've done something with this."
Gary S:
I have to jump in for a couple of reasons. One, the name of this podcast originally was abide sucking.
Warwick F:
Yeah.
Gary S:
So you've got both the book originally and the podcast. This is the time in the show normally when I would say, the captain's turned on the fasten seatbelt signs, we have to land the plane pretty soon. But because we have a school teacher with us and because he is at school as we're talking and he has to go back to class, I'm going to do this instead.
Warwick F:
I want to get to Bulgers list, because that's one of the most recent things you've done, which is really the epitome of just leaning into mountain climbing, doing something that initially you felt like you sucked at, because not enough upper body strength. So talk about what Bulgers list is and you've completed it like a couple of months ago. So talk about that whole deal.
Jason H:
Absolutely. So yeah, I guess to make a quick transition here, over a couple of years of rehabbing and doing all the exercises and letting the knee heal, running started to come back to me. I'm still not as fast as I used to be, but I was able to start combining the two. So I was able to start, go out and climb a mountain, run on a trail to another mountain and climb a second mountain in the same day. So I was able to have these big days out just with blending two things that I loved. And then I discovered these fastest known time records, fastestknowntime.com. For people who want to check it out, you can see all sorts of awesome routes and cool things people are doing. And I was like, "Well, this is what I'm already doing, this is what I already love, I might as well run a stopwatch and see if I can break some records while I'm doing it."
Jason H:
And started taking these things off one after the other. Decided, you know what? As silly as it sounds, I should go for 100 of these records. As humans, we're drawn to these big silly, big round numbers. And so made this decision I'm going to be the first person to do 100 of these. And so I start moving toward this goal over time. And eventually people ask, "Well, what are you going to do for number one 100?" Your 100th record, what is it going to be? It's going to be something unique, something big. And I came across this Washington Bulgers list, which is a list of the 100 tallest peaks in the State of Washington. And I'm like, "Oh, 100 peaks for the 100 FKT?" Something poetic about that and also ridiculous.
Warwick F:
And FKT is fastest... What was that?
Jason H:
Fastest Known Time.
Warwick F:
Got it. Okay. Awesome.
Jason H:
So I decided, again, it was like, okay, this thing is really big, it's not like peak lists in some other states where there are trail heads and trails and everything's easy to access. Washington is a temperate rainforest. The North Cascades are some of the most brutal terrain in the 48 states. There's deep back country bushwhacking, route finding, orienteering and fifth class rock climbing and glacier travel with crevasses. So it was this full package experience being a teacher, a cumulative exam, if you will, of everything I'd pursued up till that point. And once I started doing the planning and realized it was possible, I was like, "This is what I have to do." Like I said, that equation in my head, once the pencil hit the paper and it made sense, it's like, yeah, no, I'm going for it. And managed to do it in 50 days, 23 hours and 43 minutes.
Warwick F:
And that was way quicker than whatever the last time was. What was the previous time?
Jason H:
It was 410 days.
Warwick F:
Yeah. It's like over a year. That's stunning. So as we bring it to a close, you've got some key principles. What are some of the principles that you've learned? I know from what I understand, one is celebrate each moment. So just talk about... Because you work with elementary school kids about helping them understand physical activity and mindset. So you are pouring into the next generation, future leaders, future folks in our society, and you speak at different places. Talk about some of these principles. So what do you mean by celebrate each moment?
Jason H:
So, one thing I had to do as I was in the throes, the deep beginnings, the darkness of my crucible is I had to let go of the living in the shadow of my prior self. Right. I couldn't. We already struggled comparing ourselves to others and that's something we work to overcome to be like, "No, it's not worth it to just compare myself to others. There's no joy there." And I had to do that with myself, because it would have cut my own motivation to constantly be like, "Well, I'm not able to do this like I used to, I'm not able to do that like I used to." So instead I still to this day, refer to anything I did prior to the accident as my former life. It creates this mental clean cut where it's like, okay, I can go back to focusing on the process.
Jason H:
And part of focusing on the process is whenever we start into something, we naturally celebrate each small win, each bit of progress we see. It's easy to lose that over time, because you start to expect, oh, I should be able to run 10 miles or, oh, I should be able to run a business, I should be able to write a book. And so you don't celebrate those little breakthroughs anymore. You just assume them. And so what I had to do is go back in my mind to like, oh, this is as far as I've ever bent my knee, this is as far as I've ever walked without pain, this is the most weight I've lifted, this is like noticing those things that I used to take for granted and celebrating them and being stoked at each little bit of gain, because it's always our process that takes us wherever we want to be in life. And I think that's easy to lose track of.
Warwick F:
So good. How about two and three? So two is noticing progress instead of noticing far you are from where you used to be. So talk about the whole noticing progress part. What is that principle?
Jason H:
Basically, I've wrapped it in with how I described the last one, is just seeing how you're moving toward what you want instead of seeing the gap left to get where you want.
Warwick F:
Got it. Okay. Yeah. Seeing how far you've come, not how far you've got to go. Makes so much sense. And I think you've just talked about the third one, don't compare yourself to others or who you were before. So there's so much wisdom, because sometimes we can be held back about what we could have accomplished at a younger age or before an accident. We either wallow in the past or spend too much time daydreaming about what might happen in 20 years time, which who knows? Nobody can predict their paths or life. And instead of just focusing on the moment and what's the next step. So as we wrap up here and obviously you are investing in the next generation, what's a message of hope, because we're all about how do you stop your worst day defining you? How do you find a light at the end of the tunnel? How do you find pain amidst the crucible purpose out of pain?
Warwick F:
Some people have talked about what they've gone through physical tragedies as a blessing or a gift, which I find hard to understand. I've heard more than one person say that. So what's your overall message to both young people and people in general about what you've been through and what you've learned?
Jason H:
For me, it comes down to it's that believing in the process and understanding that's all you ever own. What's the old quote? You can love your labor, but not the fruits of your labor. You're never promised anything. In the snap of fingers, like I said, it can all be gone. And so continuing to be in love with your process, be in love with the little intermediate goals, be in love with the steps you can take to move forward. And then on top of that, I always remind myself, and I tell my students this as well, you're always preparing for opportunities you can't see yet.
Jason H:
Did I know I was going to break the record and end up in mountaineering history for climbing the 100 tallest peaks in Washington? No, I didn't even know such a thing existed. When I started down this path. I had no clue that I would end up doing this. But because I followed my process and I pursued one goal after another and I continued moving forward and finding things that made me feel alive, eventually I landed in a place where that next thing was something that rocked people's world. And it was an amazing experience for me at the same time.
Gary S:
So before we let you go, Jason, I'd be remiss if I didn't give you the chance to let listeners know how they can find out more about you and your exciting adventures.
Jason H:
Absolutely. I have a website, jasonhardrath.com. I'm on Instagram and Facebook, pretty easy to find in those two places. And actually a super fun thing, a film crew followed me around for some of these records and for some of the peaks of this 100 peak Bulgers effort. And so the trailer's been released to a documentary that's going to be released in February. I'll make sure that you guys have that for the show notes. So yeah, people can connect with me all those ways and hear a bit more of my story and see some of the visuals on these things I talked about. It'll make your palm sweat.
Gary S:
Well, thank you listeners for spending this time with us at Beyond the Crucible. And until the next time, we're together. Remember that your crucible experiences, we know they're painful, we know they're traumatic, we know they can take a long time to get through, but we hope you have heard in this episode, in this conversation with Jason, that your crucible experiences don't have to be the end of the story. In fact, they can be the beginning of a brand new story, and that story can be the best story yet, because where it leads as you learn the lessons of your crucible and move forward is to a life of significance.
Being authentic is not easy; in fact it is hard. So how do you develop that kind of mature authenticity? And what are the benefits when you do? Host Warwick Fairfax and cohost Gary Schneeberger discuss the key building blocks of an authentic life – from having an anchor for your soul to finding true friends, from putting yourself in the environment that fits who you are to doing what you’re good at and passionate about. And be sure to listen for an excerpt from the just-released audio version of Warwick’s book Crucible Leadership: Embrace Your Trials to Lead a Life of Significance about why authenticity is so hard, but also so essential, in moving beyond setbacks and failures in business and in life.
Highlights
- How authenticity is both hard and essential (1:41)
- What Warwick’s book was almost called (3:59)
- A section from Warwick audiobook on the challenges of being authentic (6:28)
- Why Warwick is particularly sensitive to inauthenticity (13:03)
- How authenticity can lead to crucibles and harm leaders (15:35)
- Warwick’s own struggles with being inauthentic (19:41)
- How to assess whether you’re living authentically (24:35)
- The importance of having an anchor for your soul (30:03)
- The value in finding true friends (34:48)
- Finding the right environment to be you (36:27)
- The critical value of doing what you’re good at (44:01)
- Lessons in authenticity from Abraham Lincoln (47:50)
- Reflective questions on living authentically from Warwick’s book (53:40)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
Warwick F:
People want to follow authentic leaders. Young people especially, they want real. They want vulnerable, they don't want some cartoon character with a mask and when you say that you care, they want to know you really care, not because you went to a seminar or read it in a book.
Gary S:
"It takes courage," the poet E.E. Cummings said, "To grow up and become who you really are." So how do you develop that kind of mature authenticity, and what are the benefits when you do? That's the subject of this week's episode. Hi, I'm Gary Schneeberger, co-host of the show. Warwick and I discuss today the key building blocks of an authentic life, from having an anchor for your soul to finding true friends. From putting yourself in the environment that fits who you are to doing what you're good at and passionate about. Along the way, you'll even get to hear a section from the just released audio version of Warwick's book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance, about why authenticity is so hard but also so essential.
Gary S:
I know you're looking forward to this one because it's about one of your favorite subjects, because I hear you talk about it all the time when we're recording a podcast and when we're not, and listener, that is we are talking today about authenticity. Specifically about the importance of authenticity in moving beyond your crucible, getting through your crucible, surviving your crucible. Authenticity, if you plotted a roadmap along your crucible experience, authenticity would show up as a necessary flag, a pin, in a lot of places along that journey, and Warwick, as we get going here, one of the things I thought was interesting about, and I haven't thought about this before, but authenticity is both hard when you're coming out of a crucible. It's also essential in order to come out of a crucible, and that's, when you think about it, to be said of a lot of things that we talk about here, right? About humility, about vision, all those things. Vision is hard but it's important, it's essential.
Gary S:
But landing here, this is I know a particularly important subject to you, near and dear to your heart, authenticity. Why is that? Why is authenticity maybe not your favorite aspect of moving beyond your crucible, but I know it's one that you talk about quite a bit.
Warwick F:
I think in a way the world wants us to be somebody else, to be inauthentic, and we tend to be pulled into wanting to please others, to put on a mask, to be scared of who we are and we'll talk a lot more about that. But when you're coming out of a crucible, it's especially tough because you might feel like whether it was setback, failure, maybe something terrible was done to you, the last thing you want to do is be yourself. You might feel ashamed of yourself, embarrassed about yourself, and so the whole concept of being authentic, it's almost the hardest time is when you've gone through a crucible, you want to hide. The real you is in pieces, is broken, typically in the depths of the pit of your crucible. So it's hard anyway, but in the crucible, it's really, really hard.
Gary S:
And it's interesting. Here's a trivia fact, listener, that you may not know. You probably don't know because I'm not sure we mentioned it in the 90 episodes that have come before this, but your book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance, had a working title in your mind at one point. What was that working title?
Warwick F:
It was Authentic Leadership. Back in as listeners know 2008 I gave a short message in church to some sermon illustration and somehow what I shared about my story and lessons learned made folks think, "Gosh, we want to hear more about this story," and so I started writing the book. So this notion of being authentic, I mean there's another book called Authentic Leadership that's more of a scholarly business work, but yeah, that notion of authenticity really was one of the core pieces of why I wanted to write this book.
Gary S:
Which is why, as we're kind of looking to pull apart the book a little bit, now that the book is out, as we do the podcast, that's one of the reasons why we landed on authenticity as sort of the first subject that we talk about that comes from the book because it was so important to you, you almost named the book that. Even before you had kind of gotten your hands around the idea of moving beyond your crucible, you were talking about the importance of authenticity.
Warwick F:
Yeah. Absolutely.
Gary S:
So here's the great thing about the ever-expanding roster of crucible leadership assets, and that is rather than just listening, especially listening to me as the co-host blather on listener, you get the opportunity to listen to Warwick read from his audio book. Warwick is going to ... We're going to play a section from the audio book. Rather than Warwick and I spending a lot of time unpacking why authenticity is so hard, remember I started the conversation here by saying authenticity is both hard and essential to moving beyond your crucible, there's a section in Chapter Three of Warwick's book that's called why is authenticity so hard. So to really kick off the conversation, here is Why Is Authenticity So Hard, from Crucible Leadership: Embrace Your Trials to Lead a Life of Significance.
Warwick F:
Being authentic is one of the scariest and most difficult things you can be. It flies in the face of our culture and conventional thinking. You could even say it flies in the face of conventional business thinking. Marketing teaches us to identify the needs of the target market, and then design a product and the communication about it to meet the needs of the consumer. Give the consumers what they want and tell them why that product meets their needs. This may work in marketing products, but not in leading people. People want to know who their leaders really are. Being authentic is one of the biggest gifts you can give to yourself and to other people. Simply put, you cannot lead if you are not yourself. People do not want to follow inauthentic leaders.
Warwick F:
However, being authentic, being truly you, takes courage. It is one thing to be rejected while you're wearing a mask. In that case, people are not really rejecting you, they are rejecting your mask. Putting on a mask is safe. You can craft a mask that appeals to the broadest possible group of people. Do people want you to be outgoing? Then you can be outgoing. Do they want you to be witty and intelligent? Then you can be witty and intelligent. Whatever role is called for, you can play. All it requires is a bit of training, perhaps the right degrees, and observations of people who have the characteristics you desire, and you can be whoever you want to be. But when you are so concerned about being who your target audience wants you to be, or who they think they want you to be, you forget who you really are.
Warwick F:
Consider politics. Candidates poll-test what the hottest issues are for a given election cycle. Then they appear to know what they're talking about on those issues. This strategy sends the message that real solutions are not as important as appearing to be knowledgeable, credible, and understanding. So whether it is healthcare, energy, the economy, foreign affairs or the great social issues, candidates try to appear knowledgeable and compassionate. Above all, they want to appear to be more knowledgeable and compassionate than their rivals. But many if not most avoid authenticity. As Jack Nicholson famously says in the movie A Few Good Men, you can't handle the truth. Can you imagine a candidate telling the public what he or she thought the important issues were, even if they were not even among the top 10 issues their pollsters said people were concerned about. It is the ultimate taboo, telling the public not what you think they want to hear, but what you believe they need to hear and being yourself as you do so. Maybe your pollsters are telling you that the public wants you to be compassionate and empathetic, but you're more of a tough, no-nonsense, tell it like it is kind of person. The pollsters will tell you that if you have to deliver painful medicine, i.e. the truth, say it in a way the public wants you to say it. Don't be yourself when delivering the bad news.
Warwick F:
The point here is not that cold and gruff wins or that being compassionate and understanding is bad, nor that it is wrong to try to be compassionate. It is that you have to be yourself and do what you believe. That is the hallmark of authenticity. Simply put, it is being who you are rather than who you are not. You might be thinking, "Okay, I buy the fact that you need to advocate for what you really believe in and be yourself, not some other person. So what's next?" The problem is that being yourself and advocating for what you believe in is more difficult than you might think. Who do you know who stands up for what they believe in, no matter what anyone thinks, and they were truly themselves without a thought of putting on airs or a mask. Think of your friends, your co-workers, and your family. Think of people in the public eye, politicians, entertainers, or people in the media. Think of people in history. How many people can you think of? It's difficult for most of us to come up with more than a handful.
Warwick F:
Authenticity in leadership is rare. The higher you go in the economic and social spectrum, the harder it is to find authentic leaders. It is easy to criticize leaders for being phony. That is certainly my tendency and though I may be more sensitive to this than some others because of my background, I believe this is a common experience. The challenge is that as a person rises in leadership, the temptation emerges to put on airs and be who others want them to be or be the right kind of person to fit in or get ahead. It is like a virus that creeps up and infects a person. How many times do we read about people who have been changed by success or a rise to prominence? They ditched their old friends from the neighborhood, those people simply wouldn't fit in, they tell themselves. They wouldn't feel comfortable in these circles. They acquire the trappings of power and success. The large house, the nice cars, and of course, the right friends. People who are comfortable with the house, the cars, and the new status. Not only do they have these designer friends, but they may also have designer wives. While there may also be designer husbands, it seems to be all too common for a man to make it and then ditch his wife for the younger model, who he believes can better showcase the fine clothes and jewelry he can now afford.
Warwick F:
It is easy to look down on all of this and condemn those who rise to economic and social power, seeing how their souls corroded and how they seemed to sell out to the lifestyles and values of the rich and famous. However, try being in the situation, and withstanding the pressure that can form. I know how tough it is.
Gary S:
Why do you know how tough it is and before you answer that, let me go back to something that you said in that segment from the book, and I didn't notice it before. You said that you're sensitive, you personally are sensitive to not believing people are authentic because of your background. Talk a little bit about the way you grew up and how authenticity played or didn't play into that.
Warwick F:
Yeah. I mean I'm trying to remember if it's in this current version of the book because there's been a few versions going back and forth. But there was one version of authenticity chapter in which it said, "I grew up in the world of the inauthentic," and it's sort of a haunting line because when you grow up as listeners would know, a 150-year-old family media business with newspapers, TV, radio, assets, the equivalent of the New York Times, Washington Post, Wall Street Journal. We grew up in a large house in Sydney, Australia on the water. My parents had parties for visiting dignitaries, prime ministers, politicians, business leaders, visitors from Hollywood. So we had just some of the elite people in society. My mother would throw parties for 300 like it was nothing. I mean these were parties of a scale that when people from Hollywood come to Australia, they'd say, "Go look up Lady Mary Fairfax. She'll throw you a party the likes of which you're not used to in Hollywood." That's telling you something.
Gary S:
That's saying something. Yeah, because I lived and worked in Hollywood for several years, so I know exactly how big a statement that is.
Warwick F:
And it's really as much of the style and that was wonderful. I think that was tremendous. But some of the people there, they were just so concerned with impressing each other. "Oh, I did this big deal," and, "I met Prince so and so or Count whoever it was." It was this air of I've made it, I'm successful, and I know these powerful people, and I was sort of invited to those parties as a teenager because my parents for the future of the newspaper business wanted me to be at those functions, and ever since then, I just became allergic to the whole putting on of airs to inauthenticity and I've always craved the real, not the phony. Still to this day, I don't have a whole lot of time for people ... A lot of politicians irrespective of their political party by definition tend to put on a mask as that's part of being a politician. So ever since growing up in that environment, I've always been pretty allergic to lack of authenticity.
Gary S:
So the book's called Crucible Leadership. Your consultancy is called Crucible Leadership. Talk a little bit about how authenticity or lack thereof can lead to crucibles and on the other hand can sort of chip away at your leadership. I mean you said in the segment of the book that we played or you read, depending on how you're consuming this, listener, you said Warwick, "You can't lead if you're not yourself." So how does the idea of authenticity play into both aspects of crucible leadership? The crucible part and the leadership part?
Warwick F:
Yeah. I mean I think lack of authenticity, and you'll probably get into this more, is really fundamentally a question of identity. It's this notion that people won't accept the real you, whoever you are. Maybe you grew up in a certain background and you want to put on this polished tone. I know in the U.K., they talk about learning how to talk in the BBC accent, sort of the polished, upper crust accent, and that's real. You talk in the wrong accent, at least when I was in college in England in the late 70s, early 80s, it could be a job killer for getting into elite business. Hopefully it's not as bad, so I get it, I get it. I'm not sugarcoating this, but in general, I think ... And hopefully it's not as bad in America. There is the pressure to conform, but by not being yourself, it can sort of erode your sense of self. You don't know who you are and you're sort of striving to be somebody else. You can think, "Okay, I'm going to be happy with the cars and the wives," because typically there's more than one for guys that have made it. You just lose your whole sense of self as you're trying to be somebody else. You just wake up in the morning and look in the mirror and it's like, "I don't know who that is anymore."
Warwick F:
It's unrecognizable to me and so by lack of authenticity, there's a pretty good chance you will lose your sense of self, your soul, and whether you start drinking, substance abuse, other failures, bad stuff is probably going to happen if you try to put on some mask and be somebody that you're not. It's never good to be who you're not. The soul yearns to be authentic, and you fight your divine design, you fight your soul, that's a good way to lead to depression, anxiety, frustration, misery. It's not good. You could see a psychologist, they'll never tell you to be somebody else. It's not a good way for mental or psychological health. So bad things inevitably happen.
Warwick F:
People want to follow authentic leaders. Young people especially, they want real. They want vulnerable, they don't want some cartoon character with a mask, and when you say that you care, they want to know you really care, not because you went to a seminar or read it in a book and you ask a few questions, but it's clear that you could care less about the answers. You just ask and say how's the family, how's the this, and it's obvious you don't care. So if you want people to follow you, especially in times of crisis, you want to be real, you want to be authentic, you want to be vulnerable, so it's critical to both your sense of wholeness, your sense of being happy, fulfilled, being authentic, and it's critical in leadership. If you're not authentic, nobody's going to want to follow you. Especially in this day and age when there's so much inauthenticity in some ways, people crave the authentic. As much now as any time in history, so it's just so critical for yourself and your own sense of well-being as well as to lead anybody in anything.
Gary S:
You talk about being authentic as a leader. You also have talked many times about ... And you said it here I believe as well, that when you launched the takeover, you were trying to be a media baron. You were trying to step into the shoes that were left to you from your great-great-grandfather up to your dad. You then realized later on that that wasn't who you were, that you were more of a reflective advisor than a take no prisoners take charge media person. I've never asked you this question, have you ever wondered if the takeover would have gone differently if who you were authentically was that take charge media baron person?
Warwick F:
Yeah. I mean if the company had been successful, it would have been tough, because I don't know that I ever tried to be someone else. But it's funny, we're talking about masks. There was an article that came out in an Australian magazine, it was sort of the equivalent of the New York Times Sunday magazine, that kind of thing many years ago during the takeover years, and the headline was The Man Behind the Mask, and the notion was since I never gave interviews, who is Warwick? What does he think? He's inscrutable. It's like what's really going on inside, and so I was sort of paranoid about people knowing who I was. It wasn't so much I put on a mask of who I was not. I put on sort of like this opaque mask in which you couldn't tell what was going on inside. That's a different kind of mask. It's just like not giving interviews, just being neutral. Because I was just really afraid, I was in a position of not wanting to make mistakes and yeah. So I in a sense did put on a mask but it wasn't a mask with another face on it. It was like a mask, just a blank mask with nothing.
Gary S:
Well I was going to say, and readers can see that picture from that magazine cover which is included in your book. You have that photograph of the man behind the mask because that was one of the stinging examples of the way the press covered everything after that.
Warwick F:
Yeah. I mean I think another aspect of really what you're asking is in a sense I was trying to live somebody else's life and I've talked about this a bit in the book and obviously before. I was trying to live John Fairfax's vision, which was a wonderful vision, to have a paper that would be non-partisan, the original masthead of the paper of The Sydney Morning Herald was, "May Whigs call me Tory, Tory call me Whigs," which is basically may liberal call me conservative, conservative call me liberal. That was a wonderful vision to have a non-partisan paper that would uplift the then colony of Australia. But that really wasn't even my dad's vision. He inherited that, so I was living somebody else's vision which is hard to live an authentic life when you're living somebody else's life, so I did the whole Oxford/Wall Street/Harvard Business School as listeners would know but I wasn't living my authentic life, I was living somebody else's life, somebody else's vision, and that caused angst, frustration, and I didn't do it well because when you live somebody else's life, you won't do it well by definition. You will feel frustrated and out of place, and I felt frustrated, out of place, and yeah. Every day was like a deer in the headlights, going to work and again we've talked about this in the opening line of the speech that I give.
Warwick F:
I talk about walking in December of '87, when the takeover had finally completed, I walk into the building, walk into the elevator for the first time as proprietor. Everybody knows who I am, my face was on newspapers, magazines, TV, and I'm in that elevator with journalists and other staff of John Fairfax Limited and I'm saying nothing. I'm so uncomfortable. I just wanted to get out of that elevator. It was emblematic of that whole experience of just I wasn't living my authentic life and it was very painful when the takeover failed ultimately in December of 1990 but in other ways it was a relief. Because I didn't have to live a lie as people say, to try and be a person I fundamentally was not. So yeah, I can testify how living a life of inauthenticity in the sense that I wasn't putting on somebody else's mask, I was putting on this faceless opaque mask that really covered up who I was and what I was feeling and it was miserable.
Gary S:
That is a good time, and I hate to say it after you say that, I was miserable. That's a good time to kind of turn a little bit and explore ... Listeners, as you're hearing Warwick talk about these things, and you're thinking in the back of your head, "Am I living authentically? What are my strengths and what are my values and what are my things?" There are, in the book, you talk about this and we can do it in kind of two stages. There's a first stage of sort of assessing where you're at. Are you living authentically? Are there ways, what are the ways Warwick that listeners can start today. You talk about one small step a lot. What's one small step they can take today to sort of assess whether they're living authentically and then we'll move on after that, after we sort of assess here's your baseline, here's where you're at, then how can you go and actually move toward living more authentically, but what's the first step to kind of ... It's sort of an audit of where you're at, right?
Warwick F:
Yeah, absolutely Gary. So one step is ... There's a number of assessments that can give you a handle on your strengths and weaknesses that form a pattern some have called motivated abilities. It's not the totality of who you are, no assessment will capture everything, but you've got obviously well-known ones like Myers Briggs and DISC, 360s which are very popular in the corporate world which assess what do people above you, beside you and below you in the organization chart think of you. One I like is The Leadership Practice 360. There's the Enneagram which is another assessment that is a good way of capturing who you are, so all of those provide a good snapshot.
Warwick F:
I think it's also helpful to ask friends, family, even co-workers who you know well, about strengths and weaknesses and that's probably a weird question to ask them but it's ... So who do you think I am? If they say honestly, I have no clue, I don't know who you are, that would not be a good answer, or I used to know who you were, now I don't know. I talk a lot about successful people. I mean I grew up in a very wealthy background, so it's a little abnormal. But for those people that have "made it", they typically grow up with one group of friends, they make it, and they move on to another group of friends. That's the typical journey. So maybe go back to ask the folks you knew in middle school or high school or friends and say, "So who do you think I am?" You may like what you hear or you really may not like what you hear, so that's almost more of a character audit in terms of am I being real. So if you ask the right questions and as we often say, be careful what you ask for. Because if you ask those questions, there are people that may be dying to tell you.
Warwick F:
If one person says, "Look, you're just so fake. I don't know who you are." That's fine, but if all your family and all your friends when you grew up say, "Yep. You're just a fake. I don't know who you are anymore," they're probably not all wrong. That's one of the things about a 360. Why 360 is powerful, which is slightly different but it's all related, it's if everybody around you, your boss, your peers and those under you say, "You know what, Warwick, Gary? You are terrible at listening to people." Could they all be wrong? Maybe, but if everybody that works with you says something, my assumption is they're probably right, innocent until proven guilty. If everybody says or you're a micromanager or whatever it is, so ... All of those things can be very helpful.
Warwick F:
So you use those assessments both formally as well as informal conversations with family or friends, they can give you a lot of data that is helpful and may be painful too.
Gary S:
The thing that you're looking for there I think when you do that on the plus side and the negative side is those aha moments. We've all taken those assessments that you're talking about, the Enneagram or the DISC test, and it says ... I'll just say for me, "Gary is outgoing and persuasive." I'm like, "Oh yeah, that sounds like me." Right? I mean you'll have reactions when you hear that sounds like me will be your aha reaction or, "What? That doesn't sound like me." To your point, if the same four things show up in four different assessments that you say, "That doesn't sound like me." Or when you ask four different people, you say, "That doesn't sound like me," to your point, as my mom ... I mean it's funny to hear you say that Warwick, because my mom's best advice to me ever was if one person says you're a bad word, it's a difference of opinion. If three or four people say you're that word, chances are you may be that word.
Gary S:
So that becomes that aha moment as you get that feedback, either through an assessment or through conversations with friends and family, look for the aha moments. Are you agreeing with that? Those are things that are authentically you. If you're not agreeing with that, those are probably also things, if they show up a lot of times that are authentically you. So look for those authentically you things that are both "positive and negative" and that will help you as you move forward.
Gary S:
Another part of this Warwick is after you sort of do a baseline assessment, there are some things you write about in the book that folks can do to build, dig into, understand more about, build more authenticity. One of the things you mentioned, and this is in Chapter Four in the book, one of the first things you mention is to have an anchor in their lives, and as you talk about that, talk about it from the third person perspective, you're giving wisdom to people, and then if there's anything from your own story, bring that in as well.
Warwick F:
Yeah, it's a good question. I think really, we talk in Crucible Leadership a lot about choice. So when you've had a crucible, you have a choice. Hide under covers for the next 30, 40, 50 years until it all melts away, or, "Hey, this was awful, it was unfair, I'm going to choose to find my way back to a life of significance, a life of purpose dedicated to serving others."
Warwick F:
The same is true of authenticity. It's a choice. Am I going to choose to be who I am? Now if you've gone through a period of self-loathing, it could be because terrible things were done to you or you have a low self-image, I think you need to do some soul work. But I think you need to come to the point where I believe God made us all who we are and scripture talks about we're beautifully and wonderfully made. So who you are is a beautiful and wonderful thing. So it starts with part of having an anchor for your soul, whether it's a major religion, like for me it's my faith in Christ, it could be another religion, Hinduism, Buddhism, Islam. It could be another philosophy, set of values. Dig deep into your fundamental values and beliefs. Who is whoever God is or the universe, who have they made me to be, and accept that, honor that, cherish that. I don't mean some sort of self-worship thing, but it starts with a choice that I'm going to choose to believe that I am wonderfully and perfectly made and I'm different than anybody else, and so it's okay to be me.
Warwick F:
If you can't get to the point where you can say it's okay to be me, then you'll never be authentic, because you won't want to be. You will run from it. No assessment will help those who are consumed with self-loathing, and sometimes there are reasons because of terrible things that have happened to you. So it starts with a choice, I guess for me, I never so much put on this mask of who I wasn't and it was just this opaque thing, and so over time, I've realized it's okay that I'm not some take no prisoners kind of executive. I'm a thoughtful advisor, I do make decisions, quicker than I used to really, I'm probably more decisive than I actually give myself credit for. I think, I'm thoughtful, I'm reflective, I'm not overly competitive per se. I try hard but unlike a lot of guys that want to pulverize the next guy at a golf game or tennis game, I'm not. So there was a period of my life in my thirties for instance where I'd be like, "Oh, how come I'm not like the next guy that likes to play golf and bet a dollar a hole or something?" That's not wrong. That is the last thing I'd want to do. I just feel so uncomfortable. So it's, "Well I'm not that good at building decks," or whatever. So what?
Warwick F:
But not everybody knows how to fix things, but on the other hand, I love talking about history or faith, I mean really a whole stack, music, a stack of different subjects. So it's coming to the point where you know, it's okay. Just because I don't have this desire to pulverize somebody else at golf or tennis doesn't mean I'm a bad person. It just means I'm different. It sounds stupid and childish. We all have those things within us that we wish we were like the next guy or the other woman. How come I'm not as pretty as that woman or whatever, how come I'm not taller or how come I'm not thinner or how come I'm not A or B. We all have our list of things.
Warwick F:
So this whole area of have an anchor, you just got to make a choice to believe that whoever made you, you are beautifully and wonderfully made, and just because you're different, different doesn't mean bad. Different, I believe means beautiful in a sense, from a soul perspective. So if you have that anchor, that foundation, you are well on your way to living an authentic life. If you don't have that, you will find it almost impossible to live an authentic life if you're filled with self-loathing and self-hatred, as vast amounts of people are unfortunately.
Gary S:
You need to accept those things and that's where again, if you go through the assessments, if you go through asking friends and family, weigh that counsel, that feedback, seriously, and apply it as it's appropriate to help you as you move forward. The second thing you talk about in the book about how to dig your way into authenticity is to find true friends. What do you mean by that?
Warwick F:
Yeah. I mean you can find friends who almost in quotation marks who just want to pull you down and always knew you'd fail or ... They just kind of don't encourage you to strive for anything. Or you can find for the rich and famous, the Hollywood people for instance, you can find friends who they just want to be your friends while you're successful, and as soon as you maybe have a few movies that didn't go so well or maybe you got fired from your CEO slot, they disappear in a nanosecond. It's like they walk on the other side of the street and I never knew you, don't know who you are. Gary who? Warwick who? They just don't know who you are. That's pretty soul crushing, if you thought that they were your friends, so you want to find people that are not there to be with the fake you, the inauthentic you. They like the real you, quirks and all. We all have our quirks. That makes us who we are. I would say that makes us beautiful people in the real sense of the word, not the Hollywood sense of the word.
Gary S:
The third point that you make about how you can dig into discover some ... Reset your authenticity is to find the right environment. What do you mean by that?
Warwick F:
Yeah. I mean really, it can be as simple as if you're somebody that kind of likes the country, rural areas, or the mountains, if you need to be in nature for your soul to sing, don't be holed up in some apartment or some cubicle in a skyscraper in Los Angeles or New York. It's not wrong, but it may not fit with who you are as a person. If you're somebody that more likes the buzz and the activity of the big city, then don't be in the middle of nowhere. It's not right or wrong. Similarly with the companies that you work with and organizations, if you're somebody that likes a slower pace of life, and you want to have time to smell the roses and chat to people, don't work in some New York investment banking firm when you got to work till 10:00 p.m. every night and most weekends. I mean it's not right or wrong, although I think for family reasons working 24 hours a day is probably not a good way to have a happy family and happy spouse, but that's a whole nother conversation.
Warwick F:
But you want the environment you're in to support who you are and from a values perspective, if your values are I don't know, honesty, integrity, kindness, and you're working in a corporate deal-making environment, that's not going to be a good fit and let's forget value judgments for a moment. You want to have an environment that supports the real you, the real authentic you. Because environments tend to want to mold you into being who they want you to be. Again I come back to Hollywood, such a classic example. It tends to want to mold you into who they think that you should be. So it's not wrong to want to do that, not at all in any way, shape or form. But find an environment, both physically, location, and in terms of culture, that supports the real you. Don't try to be a kind of fish out of water, you love the ocean and somehow you're stranded on a beach somewhere. You know what will happen to a fish, it dies if it doesn't have water. So your soul will die if you're in an environment that is toxic to what you treasure and who the real you is.
Gary S:
A while back, you described an elevator ride you had when the takeover of the family media dynasty was successful. On paper it was successful, you were in charge, you were proprietor. But you described that elevator ride as being up there you're in charge, you're surrounded by your employees, and you are uncomfortable. Safe to say that was not the right environment, being the proprietor of John Fairfax Limited?
Warwick F:
It certainly wasn't. I mean at heart, I'm a reflective advisor. I don't yearn to be in charge. I would rather listen and learn. I love learning about things that I don't know anything about, which is one of the things I love about this podcast we have, Beyond the Crucible, when we have guests, I'm continually learning about people's stories that for the most part I didn't know anything about. So I love that.
Warwick F:
So yeah. I'm a reflective advisor. Being on a board is not a bad fit, writing a book, talking on podcasts and other things we do about how your worst day doesn't have to define your life and how you bounce back to live a life of significance from your crucible. That's all a good fit, but being in charge of some massive media company, it wasn't my vision and it so wasn't who I was. I don't yearn to be in charge of some big company making 100 decisions a minute. That's just not who I am. I think and consider too much. So no, that was just an incredibly bad fit to who I was and certainly wasn't ... The person I felt needed to be in that slot wasn't me. It certainly wasn't the authentic me.
Gary S:
And that, more than anything else we've talked about I think, is a floodlight on how important authenticity is to your sense of fulfillment, your life of significance that we talk about a lot on this show. Because what you just said was being in charge of a multi-billion dollar corporation. We tend to think money is going to make us all very happy. Power is going to make us all very happy. The key to joy is to have things and to have influence and that's the other part of the family media company is you had a lot of influence in Australia. That company was an opinion shaper. All of those things weren't as important to you, weren't as fulfilling to you, as being who you are authentically. That is a powerful endorsement of just how critical authenticity is, right?
Warwick F:
Yeah. I mean for me and frankly, it gets into another subject, I don't think power and money make too many people happy but there is a personality maybe that could have been happy in that but yeah. I mean it was miserable and so when I moved to the U.S. in the 90s when my kids were small, just being with my young family and throwing a ball or going to ballet recitals or whatever it was, that would fill me with ... I would enjoy that, being an executive coach, helping people accomplish their dreams, writing. These are all things that I enjoy and over time and this wasn't a one and done thing, it took years, not just to come back from my crucible, but to accept that I am who I am and it's okay to be me. It was not an easy journey, we talk about the way back from the crucible. The way back to it's okay to be me, like I'm at the point where I don't worry about golf games and competitions and I tend not to sign up for those things, I don't enjoy it. It stresses me out, and so I'm okay with that. There are other things I enjoy doing.
Warwick F:
So the journey to authenticity, a bit like the journey back from a crucible, it can take a while to say it's okay to be me and take those steps. It's not self-love, but it does come back to the identity, it's okay to be you, but it just takes a while because most of us don't grow up in an environment where we think it's okay to be me. Because when you say it's okay to be me, that means by definition you are secure and self-confident in the best sense of the word, and there aren't too many secure and self-confident people in the true, soul sense of that word. It's another side of the coin to authenticity. It's a journey to really being willing to be a true authentic self.
Gary S:
Yeah, and I know what you mean when you say it's okay to be me, but really, it's better than okay to be me, right?
Warwick F:
Right.
Gary S:
It's essential to be you, it's the road to significance to be you. That's one of the first cobblestones on that road. The last of the four things that you talk about in how to kind of build authenticity, to kind of lean into it, is to do what you're good at. You tease that a little bit, you talked about it kind of, you touched on it in this last section about the right environment, but do what you're good at. Unpack that a little bit for listeners.
Warwick F:
This is a phrase and I think it was a former chaplain of the U.S. Senate, Dick Halverson, at least that's what I was told, and the phrase is something like this, "Don't do what you're merely good at. Do what you're great at." That sounds a bit arrogant, but I believe frankly from a divine perspective we're all made by God a certain way. So when you fully live in line with how you are made, your true authentic self, I believe that we're all great at some things, and for me, I feel like I'm a good writer, I think I am pretty good at asking questions, I reflect, maybe some degree of wisdom in certain areas. I'm good on boards because I listen, I reflect and ask probing questions, so there are things I like to feel like in some sense that I'm good if not great at. It's hard to say that about yourself, but I think that's true. So don't just do things that you're good at. Do what you're great at. Like I had training because I worked on Wall Street in financial analysis. So if I wanted to in the two non-profit boards I've been on, I could have been on the finance committee. But I avoid those like the plague because I'm not interested in finance.
Gary S:
Right.
Warwick F:
But just because I have knowledge doesn't mean that's truly who I am and just because I'm good at it technically, I don't enjoy it, and so I'd rather have people that actually enjoy numbers and finance. When it comes to the full board, I'm happy to ask questions because it's like I do understand this stuff. But I don't want to wallow in it if you will for hours and days. So I feel like we're all great at something. We all have certain gifts and abilities. I believe God doesn't make mistakes. So if he's given you certain gifts, abilities and passions, those are God given and the more you lead in light of that and be that person, that true authentic self with your passions and your God-given abilities, especially, and this is the other key in crucible leadership when you use the gifts and abilities and passions in service of others for a higher purpose, what we call a life of significance, that is the path to joy and fulfillment. If you try to be who you are not, the inauthentic self, the mask, that is a way to misery.
Warwick F:
So you want to be filled with joy and be fulfilled. Be your true authentic self with your gifts and abilities and your God given passions in a way that serves others. I mean it's really that simple. If you need a motivational talk for why be authentic, don't you want to be the real you? You know you do. You know you want to be you. Wouldn't it be nice if your friends said, "You know what, Gary, Warwick? I like you just because you are, quirks and all." Isn't that a wonderful thing? They like the real me? Like really? And you're somehow using the real you in service of others? That's the way to joy and fulfillment, and who doesn't want joy and fulfillment.
Gary S:
Well one of the things that is the authentic me as the co-host of the show is to point out when the sound we hear is the captain turning on the fasten seat belts sign indicating that we will be landing the plane soon but not quite yet. We have a little bit more time, listener, to explore this topic, this important topic of why authenticity is so important to both leadership and to moving beyond your crucible, and one of the examples you give in the book Warwick, in the chapter on authenticity, is ... We've talked about it before on the podcast for different reasons, but he's one the leaders that you admire I think is Abraham Lincoln. So how did Abraham Lincoln manifest authenticity and what did that allow him to do as a leader?
Warwick F:
Abraham Lincoln, as some would know is voted by historians as the most famous but I would say the most respected president in U.S. history. Lincoln was somebody that didn't put on airs. He became president I guess around about April, March, April, 1861 as the Civil War was about to begin, and he was from the then backwoods of Illinois, it was considered the West back then. He was not particularly well-educated in the sense of schooling, he was self-educated, he read a lot of books, he was a country lawyer doing the rounds in Illinois, and he would just share, even with his cabinet, these homespun stories. Instead of making a point, he would go on for probably 10 or 15 minutes with some story and his cabinet members' eyes would roll and here we go, the president's going to give one of his stories again, and off he'd go. But he was who he was. He was authentic, he was probably one of the most self-confident and secure people that's ever been in office, probably by a wide margin. If you said to him, "Mr. Lincoln, I think your policy here is wrong," he'd say, "Well you're probably right, but tell me why you think that."
Warwick F:
His presumption is, "I'm going to listen to you and you got to have evidence," but he was just very authentic and obviously he had other characteristics of just strength and certitude in a time when ... One of the darkest days in American history with the Civil War, but he was so real. He didn't put on any airs. What you saw is what you got. I mean he was one of the most authentic people in American history and you could see the goodness of his soul too, which was sort of remarkable. He didn't try to be some East Coast fancy person. He grew up in a small log cabin so to speak as folklore in a sense tells us. He was very authentic, and okay, he wasn't some fancy sophisticated East Coast person. He didn't care. He was who he was, and initially, some of those East Coast elite people looked down on him, no question. Including his own cabinet, most of them were his rivals for the Republican nomination, but over time, they began to see the real Abraham Lincoln, the authentic Abraham Lincoln was a great man, was a great person, so he won them over.
Warwick F:
But initially, they just said, "Who is this guy? Where's he from? Illinois, which is way out west." Yeah, but it takes courage to be authentic, and he had certainly plenty of courage.
Gary S:
That is an excellent way to land the plane I think. It takes courage to be authentic. I mean if you had to summarize what it is that we've talked about here, it takes courage to be authentic. It takes courage to stand up and say, "Yes, I am a guy and a guy stereotypically is supposed to know how to fix cars and I'm with you." I mean my way of fixing cars is to say how much is that and then I write a check. That's the way that I do those things. It takes courage to be authentic, and you can build that courage muscle by doing some of the things that we've talked about on the show today, right?
Warwick F:
Yeah. I think it starts with identity. If you're a person of faith, think of it this way. Or even if you're not a person of faith. God loves you for who you are, warts and all. It doesn't mean if there are things you need to make right in your life and stop hurting people, it doesn't mean you don't have to fix some of those things. That's got nothing to do with authenticity. But the fundamental person that you are, God loves you because of who you are. Hopefully you have a spouse or some friends and family that love you for who you are and they know the real you. So it really starts with saying God loves me for who I am, hopefully I have some friends and a spouse, a partner who love me for who I am. That is then a foundation to say, "I am going to make a decision that it's okay to be me, and I'm going to be the real me and I'm not going to put on a mask, and if some people don't like it, they can move on.
Warwick F:
Move on, I don't need people who don't like the real me." I'm not talking about the stuff that hurts people, I'm not talking about that. But I mean the true you, not some of those other things. But the real you, you don't need those friends that you don't like that. Surround yourself with the people that do like who you are and find a way to use who you are in service of others and a passion that you feel like will make the world a better place. That will support your authenticity, so it really as we often say in crucible leadership, it begins with a choice. Choose to be the authentic true you. Choose to be the authentic true you today. It starts with a choice.
Gary S:
The plane's on the ground. Way to land the plane, Warwick. That's an excellent exhortation for listeners to ... It's okay to be you. Remember that. I've never done this before, this is the second week in a row in which I'm going to end the show not with takeaways but I'm going to give homework to you, listener. Sorry, I hate to be ... I'm sort of authentically like your high school English teacher, because in each chapter of his book Crucible Leadership: Embrace Your Trials to Lead a Life of Significance, Warwick has reflection questions and there are three reflection questions at the end of Chapter Four, which I think are good for you to kind of lean into as you reflect on what we just talked about on this episode of the show.
Gary S:
Question one is what are your strengths, weaknesses and personal values? So dig into that as we talked about here. Ask some other people about that. Take some assessments, some things that help you get to the bottom of that question. Second question, in what situations or scenarios might you be putting on a mask rather than being your authentic self, and then this, this is critical. Why do you think you do that? Identify the situations where you may be masking up and then ask yourself why do you think you're doing that. That requires to use one of Warwick's favorite words on the show, some real soul work to honestly answer that question. To authentically answer that question of why do you think it's more comfortable for you to wear a mask in those situations. Then the third question, how can your authentic self inspire and help others, and that really is the focus of why we do Beyond the Crucible. It's to help you find that way to inspire and help others, to lead what Warwick calls a life of significance, a life on purpose in service to others.
Gary S:
So listener, until we meet again next time, do remember this. We understand, we know, hopefully it's come through in our conversation today, that your crucibles are difficult. Those experiences can be very traumatic. But we also know this to be true. They are not the end of your story. In fact, they can be the start of an entirely new story that can be the best story of your life. Your worst day of your life can turn into the best day of your life, because as you learn the lessons from that trauma and tragedy and setback and failure and apply them to your life and move forward, the destination that you reach is a life of significance.
How could viewing your crucible not as something that happened to you, but something that happened for you, change the way you chart a course for moving beyond it? This week you’ll hear from James Kelley, author of THE CRUCIBLE’S GIFT, who discusses with Warwick how setbacks and failures can be a catalyst to increase self-awareness, live with greater integrity and develop deeper compassion – for others, yes, but also for ourselves.
To learn more about James Kelley, visit https://www.qchange.com/
Highlights
- How a crucible can be a gift … and how THE CRUCIBLE’S GIDFT came to be (3:12)
- James’ crucible that led him to study crucibles (6:26)
- The standoff with his dad that built his resolve (8:39)
- How his crucibles have served him well in life (11:18)
- James’ challenges in his early 20s after his dad died (13:04)
- His strategy in writing his book (22:37)
- The importance of having a growth mindset (26:17)
- James’ definition of a crucible (29:12)
- Other keys to being an authentic leader (44:45)
- The biggest lesson James wants people to get out of his book (52:27)
Transcript
Warwick F:
Welcome to Beyond the Crucible. I'm Warwick Fairfax, the founder of Crucible Leadership.
James K:
Be open to the possibility of what if there's a different narrative you could tell yourself. What if there's a different question you could be asking yourself? What if the crucible that has held you back is untethered and is actually that opportunity?
Gary S:
What if indeed? How could viewing your crucible, not as something that happened to you, but something that happened for you change the way you chart a course from leaving beyond? Hi, I'm Gary Schneeberger, co-host of the show.
Gary S:
This week, you'll hear from James Kelley, author of The Crucible's Gift, who discusses with Warwick how setbacks and failures can be a catalyst to increase self-awareness, live with greater integrity, and develop deeper compassion for others, yes, but also critically for ourselves.
Warwick F:
Well, James, it's wonderful to be with you and thanks so much for being on the podcast. We got in touch, I don't know if it was a few weeks ago. It wasn't that long. And it's just amazing. I love the title of your book, The Crucible's Gift, and mine is Crucible Leadership. It's okay. Yours was first like 2018 or something. And so it's like, "Hey, what's going on here?" And you actually spent some time in Western Australia, which we'll get to in a moment, but obviously my book is sort of anchored in my story and my crucible on the 150 year old family media business, but I love the title-
Gary S:
In Australia.
Warwick F:
Yes, indeed.
Gary S:
The 150 year old family media business in Australia-
Warwick F:
Absolutely. And so, I love the title of your book, The Crucible's Gift, and we'll get to that in a moment because I've been thinking about that. Just recently we had a harnessing resilience series on our podcast and the word gift has come up. And so, I've really been... Because Gary asked me, I don't know, a few weeks, few months ago, "Do you see what you went through as a gift?" And I was like, "Ah, not really," but I've been changing my mind just recently. Talk about continuous learning, but before we get into the themes of your book, tell us a bit about the origin story, the backstory of The Crucible's Gift and how you came to write it, a bit about you growing up. You probably had a few crucibles, but the love of this book came out of somewhere, right? The desire to write this. Talk about sort of the origin story.
James K:
I just want to first start by saying thank you to both of you guys for having me on today. And secondly, since my book came first with the word crucibles, I am requesting royalty fees on your book as you sell them, just to be clear.
Warwick F:
There you go. That's so good.
James K:
The origin story of the book is never the book itself, it's the path leading to it, right. And hence your book. And so I found for myself that I'd always wanted to be better at leading, right, but I had a bunch of baggage and I was really curious about how individuals or leaders that I interviewed, how they perceived their baggage and what they did with it and how did they unpack it and how did they refold it back in the luggage and keep moving forward? And so for me, it was really an interesting exercise of accepting what was, what is, and the possibilities of what could be.
James K:
And so, I went on this journey. I had a podcast for three years and that's where all of these interviews came from. It was a podcast. And it was always about not what you do, but really who you are in your journey. And that's where I think it comes from. At the end of the day, just to say it succinctly, the origin of the book was me trying to unpack why I felt like I was failing as a leader and how can I embrace my own crucibles as a springboard to the future?
Warwick F:
And where did that come from? That sense of, "Gosh. I'm failing as a leader." So, talk a bit about maybe some of the crucibles you had or what led you to that kind of viewpoint of yourself, if you will.
James K:
I mean, clearly, it's lack of self-esteem. We can start with that part. Yeah, I just think I didn't have the best modeling as a child, right. And so that's your framework of a house is that as your parents. And so, the framework wasn't great. I often tongue in cheek say I grew up in an Irish-Catholic household with a touch of violence, all the guilt, and no Catholicism, right. And it wasn't overtly violent. It wasn't the worst house ever, but it was cold. My mom's Scottish-Canadian, which just in itself of an old-school Catholic is innately a bit cold. My dad, he was a product of a World War II vet who was at Pearl Harbor. So, there's just a series of things that I think culminate together that left me not feeling great about myself over time. And then self-talk, obviously, is a huge part of that negative self-talk.
Warwick F:
That is interesting since you had that experience. And so, what were some of the other beats of your crucible stories that had moved on from that kind of family?
James K:
Yeah. The other thing that came up later in life is that I had a learning disability. So, I think when all you know is you're bad at something or you're not good at something, or you can't succeed at something, those seeds are planted quite young. And reflecting on my parents... And I always say this to my mom. My dad passed away when I was 20. We can talk about that. That definitely was a crucible. They did the best that they could with what they knew. So, I don't hold any resentment towards them, but I'm still a product of that environment. I mean, there's a really vivid story.
James K:
My dad, by all accounts, was a good human being with... But he's flawed, he's human. And I vividly remember this. The orange shag carpet with the wood paneling walls at our house growing up, very '70s chic, which would probably be really in style now anyways, but I remember my older brother who was 16 at the time. My mom was married previously and my dad married and adopted these two kids, which was great. Part of the adoption was that their biological father wanted nothing to do with them and my dad agreed... And the guy was wealthy, but my dad was willing to take that on because my mom and he loved the kids. So, my oldest brother, John, just has a series of problems. Still does at 53 years old. A lot of problems, but I remember him and my dad were getting into it, yelling, and I vividly remember my dad pushing my brother down. My dad was a very intimidating individual. He grew up in the farms in Colorado, baling hay the old way with the hooks. So, he had Popeye forearms like just this big strong man.
James K:
My brother, John, is in puberty. At 16, he could bench press 225 like 15, 20 times; squat 500 pounds. Really big, but 5'8", right. So big and strong. And I remember them getting in a fight and my dad pushed him into a chair. His fist was cocked back. My other brother who was 14 or 15, who is 6'2", 200 pounds, was holding him back. I'm in the corner cowering down. My mom is screaming. And so, those events didn't happen every week, but boy, they happened enough to make you afraid of male authority, to make you afraid of standing up, but I will say in that moment, the ability to say to yourself, "Boy, this is chaos. Boy, this is really, really unhealthy." I got that at 9, 10. There's some other stuff that happened in there as well, but the other story I remember vividly, and this kind of speaks to my resilience, I think, as a human being.
James K:
At 13, and I don't remember the whole instance of what happened leading up to it. I'm sure I did something by the way. I was 13, but I remember my dad backed me into the sink and he poked my chest two or three times and I said "If you ever effing touched me..." And we never swore in the house.
Warwick F:
Sure, sure.
James K:
The kids never swore, but I said, "If you effing touch me again, I'm leaving." And he slapped me and I walked out the door, and I hear my mom screaming, "Craig, go get him." And I run up the street and I run around the corner and he gets into his car and he's like, "Get in the car," and I'm yelling, "Are you going to hit me again?" And what was fascinating is that shame that I put on my dad because the neighbors heard it. He never touched me again except for one other time when I was 18, but I totally deserved it. And I knew I deserved it when he hit me. Slapped me, I guess is probably a better way to say it because I said something derogatory to my mom, and I deserved it when I said it. But I mean, it was interesting that in that moment I had the strength to stand up to a man that was hugely scary to me as a child. So, that was another crucible moment of saying, "Okay, I'm not going to take it anymore."
Warwick F:
You had some challenging circumstances in your family, brother, dad, but... We say and I'm sure you say, I know you say, when you're faced with a crucible, you have a choice. And I love the fact that one of the people on there said something about... I forget who it was. Choice to wallow or not. I mean, I swear I used that word wallow all the time. It's the weirdest thing.
Gary S:
Every week.
Warwick F:
Yeah. And hide under the covers and let the next 30, 40, 50 years go by until it's all over or to say, "Gosh, this is awful, but I'm going to go in different direction." You chose a different path. You mentioned just getting through school, college, PhD. It wasn't easy. There are some people that it's like studying is just easy. 4.0s, it's like breathing. I mean, I'm blessed. I did undergrad degree at Oxford and Harvard Business School and all. Well, I had to study.
Warwick F:
I remember there was this English guy that... Drinking age is 18 in the UK. So, drinking himself silly most of the day and he would get perfect grades and he never studied, but he was just a genius. Well, that wasn't me. Seeming it wasn't you. I find that all fascinating that your path to writing this book, your path to getting a PhD, none of it was easy, but yet how did that serve you that life wasn't easy, even in your chosen path of academia in a sense?
James K:
Yeah. There's something deep inside me and it's probably as unhealthy as it is. The PhD is a great example. I wanted to prove people wrong who thought that I wasn't smart, and I thought by getting three additional letters behind my name would prove those people wrong. Lo and behold, they didn't prove a damn thing. They didn't really care. And so, I gave weight to a bunch of people that really didn't matter. And you're laughing because I feel like maybe you can relate to that a little bit.
Warwick F:
Right. I mean, I have an Oxford degree and a Harvard MBA, but did that help me when the company went under? No, I thought I was a moron. It actually made it worse. How could a Harvard MBA make such massively stupid decisions?
James K:
Yeah.
Warwick F:
And we're talking... I graduated in, I don't know, May/June '87. I launched the takeover in late August '87. Wasn't like, "Oh, it's 20 years. Just probably forgotten his classes." Well, no. We're talking a couple months. I mean, golly. So, yes. No, I can relate it. Didn't make me feel any... It made me feel worse actually having the credentials.
James K:
Yeah. Well, I can imagine that situation. I've met enough Harvard MBAs where there's sometimes... I won't say generally speaking. I'm going to say generally speaking, not always, there's a bit of arrogance from it, right. And guys from Harvard, I know it. And then to walk out and basically make a big mistake, it has to hurt your ego a bit.
Warwick F:
It does. It gives you a bit of humility. And you spent some time in Western Australia. Did you get your PhD there or was that... I forget-
James K:
University of Western Australia.
Warwick F:
Right. And that was a remarkable experience.
Gary S:
There's something you told me, James, when we talked beforehand and I thought was really fascinating. There was a couple things. You were talking about what you went through as a young man in your teens and your 20s. And you mentioned just now about your resilience, but as Warwick said, we just finished a series on resilience. And one of the things that two of our guests said who have researched resilience scientifically is that it's not just about digging down deep inside yourself. True resilience is also, yes, you find some power, some strength within, but you also reach without. You reach for the resources around you. You told me something about in your 20s. I want to find the exact quote where you said that guys in their 20s, empathy isn't part of their skillset. So, as you were trying to find your resilience, it was hard for you, wasn't it? To find it kind of in your peer group because us guys in our 20s aren't always prepared to provide that kind of support to our friends.
James K:
Yeah. My dad died when I was 20. I was in university. He died relatively quick within six months. He had a congestive heart failure. He didn't make the cut to get a heart transplant, then he did, and then he passed away. So, it was quite sudden. My parents had moved from... I grew up in Portland. They moved to Chicago and I went to college. My dad had just taken a job, a transfer with this company down at Atlanta. So, he dies that summer. I go back to school and not many men in their 20s has dealt with their parent dying.
Gary S:
Right.
James K:
So, there was just this gap of empathy and understanding and connecting. I was a captain of the water polo team. I lived with five guys, six guys, and it just was this void of understanding, and unfortunately or fortunately, I kind of always think things happen for a reason. I really delved into drinking for about three to five years as a way to cope. One of my perceived skills... I say a skill for evil, if you will, I was really good at the college wooing, if you will. And so, I would find my self worth in getting girls to like me and then we would hook up or whatever, but my worth was tied up into getting that chase because I didn't feel valued or wanted. And that's where my value came from. And unfortunately I hurt a lot of people in that phase in my life.
James K:
And so, that lack of empathy and connection and understanding was really hard. Fast forward a few years and my mom's calling me saying, "I want to commit suicide." And I'm like, "I can't deal with this. I'm barely keeping it together myself." And my response to my mom probably wasn't the nicest, but I was like, "Hey, you're going to do it, do it or go get help, but I can't help you right now." I was like, "I'm not someone who's in a position to take care of his mom in her mid-50s. I'm trying to sort my own self out in my early 20s."
James K:
And so, the drinking really culminated in... I don't even know the year, but I was 24 or 25 when I got a DUI driving home. I remember the story really vividly. I was out on the other side of town. My mom lived in Vancouver, Washington at this time. She had moved back from Atlanta back to where we grew up. And so, she was in Vancouver and I was in downtown Portland driving back and I had gone out after work, and I was coming home and I was really close to my house, probably a quarter mile. And in my head I was Mario Andretti or in today's parlance, you probably could say like... Oh my gosh. The Formula 1 driver that wins everything.
Warwick F:
Lewis Hamilton.
James K:
Yes, Lewis Hamilton. I'm trying to modernize the story a little bit. At the time, I thought I was Mario Andretti and there was this little S-turn by my house and I was going probably 70 in a 35. And the police officer whips around. I see him. And I thought in my head, "If I can get home before he gets to me and I get in the house, he'll never know I was there."
Gary S:
Sanctuary.
James K:
Yeah. That's what I was thinking. I was like, "I can make it." And so, I get there... This is such a funny story. So, I get there, the lights come on, my mom is in a very residential. Leave it to beaver neighborhood. Lights come on, I'm in the car. My mom had just started dating this guy, and he comes out in his t-shirt and tighty-whities "What's going on here?" And I was like, "Oh my goodness." So, I ended up going to jail for the night, get out. And the police officer was super nice. He was like, "I'm really sorry to do this." I'm like, "Nope, I broke the law. It's my fault." I was really accountable to the moment.
James K:
So, the consequences to this; I am leading to the consequence of this is that I had to go to an outpatient program for two years. And so, the first six months was four nights a week, three hours a night, super intensive. Then it was six months, once a week for three hours, and then it was a therapist for the next year. And I think at the time... Kind of going to your point, Gary. I think at the time I really had a choice on how I was going to approach that. I think most 24 year olds would have been real bitter and resentful. I chose to say this is an opportunity. And this is that to and for statement, right. It happened for me, it happened to me. And I really said this was a for-me moment and really dove into that as an opportunity to really start to peel back the layers of the onions of myself and try to understand, what am I trying to do? And why am I acting this way? And what's wrong with me? And all of those things that you kind of have in your early 20s that still kind of follow you in your 40s. And now if you're in your 50s, sometimes that follows you as you go.
James K:
Gary, to answer your question in this long-winded way, I figured out at some point in my life, for whatever reason, that you have to look inside you, but you also have to accept things for what they are and what they are not. And there's a nice serenity prayer, right. You have the wisdom to know the difference is what I always hold on to of what you can and can't control. And so, there's things when I can control it and it's wrong, I'm accountable. When I can't, I have to let it go. And I think that's kind of where I sit with a lot of my life and choices and outcomes is if it's bad, it happened for me. If it is good, it's happened for me.
James K:
But I think when you move from "I'm a victim" to a victor, there's a huge change in shift mentally in your mind that happens. And I think quite often... And I'm guessing, Warwick, this was you for quite a while is you were a victim of your own circumstances and whatever. And so, it happened to me. And I just think psychologically that's really tough to manage over a long period of time.
Warwick F:
Yeah. Wow. I mean, thanks for sharing that. I mean, I started thinking if this book, Crucible's Gift, was a movie and they talk about the flashback, the origin, you've obviously had a number of crucibles, would that be like... If you had to do two minute origin flashback, would that be the scene going on these back roads near, I think, Vancouver, Washington and the DUI, would that be... If you had to pick one crucible story that said, "Okay, this is where I made a choice. I'm not going to cry and complain about this. I'm going to move in a positive direction."
James K:
That is such a hard question for me because I could go back to... My earliest crucible was being exposed to pornography at nine years old, 10 years old. That has a direct long-term impact.
Warwick F:
Yeah.
James K:
Right. I think that if I was to say the moment of where I realized I had probably more control of how I responded was with my dad at 13. I think that that was a point of saying, "Oh, my strength made a difference in his response." Okay. On some deep level, but yeah. But I mean Warwick, you would probably agree that yes, your big crucible was that event, but then you got married. That's a different type of... That's a healthy crucible, right? And then you have kids. That's a healthy crucible, but they're all chaotic and you feel out of control, but they're all in good.
Warwick F:
Yeah, yeah. No. I mean, it's so well said. And I want to turn here to your book, but just by way of illustration. Yes, you could say the biggest crucible for me was launching the takeover in 1987, but as listeners would know there was an earlier crucible in 11 years before in 1976, where some other family members threw my dad off as chairman of the family company. They had enough shares that they could get together and throw him off. I was 15 at the time. I mean, I loved my dad and I was just devastated. I mean, how could they do this to him? And we talk about it. They feel like there should be a shift, but don't just throw him off. And then it's like, "Well, since he's off." At that moment, I was in my parents' eyes, the heir apparent. It was crushing for me emotionally, loving my dad, but then it was like, "Uh-oh, it's now me." Not yet, but it will be. The reality of what I was headed to in my future crucible, though I didn't quite know what would happen, came then. So, yes. It was a foreshadowing of later crucibles.
Warwick F:
So, one of the things I'm fascinated by... I mean, everything you've done, I'm fascinated by, but you chose an interesting path to writing this book, The Crucible's Gift. You decide, "Well, let me interview a bunch of people," which... That people do do that when they write books, but you did it through a podcast Executive After Hours. And I loved the term you used because from what I understand, it's like, "Well, I don't want to just know who they are 9:00 to 5:00, but who are they really at home with their family? I mean, who is the real man or woman leader?
Warwick F:
And then I sense you had an idea for the book, but the exact nature of it changed partway through. So, talk a bit about just what made you decide to write this book at all and use this interesting mode of a podcast as a research method? How did this whole thing start? This passion for crucibles?
James K:
So, it did shift. I think I was going to try to write a traditional leadership book of some sort. That was my interest, but what I realized is as I was interviewing these leaders and the tagline of the podcast was, "I care about who you are, not what you do because who you are defines what you do." And as I was doing the podcast, I was more interested and curious at dissecting their problems than their job. I didn't really care about like, "Oh, what makes you a great leader?" That wasn't interesting to me because I think as you've noted, a person's story is way more interesting than being a CEO or being a bank clerk, whatever their choice of living is, which is totally fine. The exciting part is always their story. Like, "How did you get there?"
James K:
And my favorite part of the podcast was always listening to the story and then get to the end and do a wrap up of saying, "So, I saw when you were 12, this happened, and it seems like you're reflecting that at 37. Is this the case of what I'm hearing and seeing?" They'd be like, "Yes, I never thought of that." And that to me was kind of like my juice. I was like, "Yes, I'm listening well. I'm connecting the dots and they're getting someplace new and different." Not to take a page out of Dax Shepard, but I really felt like an Armchair Expert in psychology while I was doing this. And so for me, it was really fun. And so, the notion of writing about people's crucibles spun the idea of, "What made them be better at whatever they were doing? How do those crucibles help?" And that's where kind of that framework of the model came up was diving into literature, reading a bunch of books and kind of layering that with stories that kind of supported what I found.
Warwick F:
Did you almost feel like maybe forensic accountant isn't the right word, but maybe Sherlock Holmes, but somehow you were trying to understand, okay, these folks are great leaders in the holistic sense of the word. Not just the numbers, but as human beings, how they treat people. Self-aware, compassion. All things you have in your model. Where did that come from? And you start digging in their background and their story. And it felt like you had story after story where you found... Maybe it was an example or maybe it was reaction to what happened and said, "Look, I'm not going to do that." There was one case. I forget. Maybe a set of twins and one went and the other went the other. I mean, you had-
James K:
Yeah, yeah. Bridgette Mayer and her sisters.
Warwick F:
You hear that a lot in families, right. My brother and sister went one way, but I chose to go a different. I can't tell you how many times. I'm sure we both heard that, but that's fascinating. I mean, that must've been fascinating just as you dug into the sort of Sherlock Holmes. But where do all this come from?
James K:
Yeah, I love that framing though because that's what I felt like. And I also think you touched on something else that was really interesting. I wasn't defining leaders by numbers and by size of paycheck. I was defining them by human beings, right. So, really that framework I came up with, though it's couched in the terms of authentic leader, it's really about just being an authentic human. And for me, they blur together. The model was developed in a sense that every good leadership book should have a model. That's kind of what I was being told, but it made sense to me and really the core of that whole entire book is the growth mindset. That really is everything. Without it, you're stagnant. Without it, you don't embrace. You don't use it happened for me. You say it happened to me. Without a growth mindset and open to the possibilities of what could be, if you think about something differently and ask different questions.
James K:
And I found that those leaders that made the book, that made the cut, were really asking the questions of why did this happen? What is the learning? How can I use this? And so as I wrote the book, I had a clear sense of lens of what I think a good human being would look like based on... And it's super subjective. You can add 25 other features of this thing by all means, but from my perspective, that was kind of the path or spiral to authenticity, if you will.
Warwick F:
Yeah, I love that concept. I know you talk later... I think it's in chapter six. Learning about Carol Dweck and the whole growth mindset, which I think is partly what you're talking about. You say growth mindset is when a person basically continues to want to learn and design mastery likes feedback and a fixed mindset, performance, and they certainly don't like feedback. I mean, there is this choice that people make to learn from what they went through. I mean, one of the things we talk about is... For me, I had to go... Why did I end up this way? And I had to learn, "Gosh, I'm not a Rupert Murdoch take-no-prisoners chief executive. I'm a reflective advisor." So it was a terrible fit. I wasn't living my own vision. I wasn't even living my dad's vision. I was living a vision five generations, 150 years before John Fairfax was an entrepreneur. Those entrepreneurial genes kind of faded over the generations. It became extinct really. We were more like philosophy professors, not entrepreneurs. It died.
Warwick F:
I mean, there was so many lessons. It's just I was living somebody else's vision. I wasn't living in light of my design, but I could have said, "Oh woe is me," but I basically brought a lot of trouble on myself like, "Okay, this is awful." But eventually, "Now what I'm going to do?" I was 30 years old. I mean, what am I going to do now? So, yeah. You have to make a choice.
Warwick F:
So, let's just start with crucible because I love your definition there, and I think the guy wrote the foreword. He puts it this way. "James Kelley defines a crucible as a significant moment, positive or negative impact, which forces a leader to become introspective, assess their strengths and weaknesses, leading them to become more self-aware." So, I feel like one of the core theses or thesis, if you will, about a crucible is, there's an opportunity to become self-aware. So, talk about that because that feels like that is one of the core premises of your book, which I completely agree with.
James K:
Yeah. But this dovetails on really what I said before. To be self-aware, you've got to be open-minded. You've got to have a growth mindset. So, that's why... Not that the audience can see it, but there's three rings in my model. The middle ring is the crucible and the next ring out is really half and half of growth mindset versus self-awareness. And there are different types of self-awareness. There's a self-awareness of, "That's not my fault," which isn't really self-awareness. It's other awareness. And then there's self-awareness of "What is the learning that can happen in this?"
James K:
If I was to put my philosophy hat on, if you will, as I still have the entrepreneurial genes, but I'd love to be more of a philosopher, that the reality is of self-awareness is that it's the scariest thing because you might find something you don't like, but you also can quickly find something that you love. And I think it's knowing the difference is really important and embracing both. If your aim is perfection, you're going to be miserable your whole life because nothing's perfect. If your aim is just to be a better version of you, accepting what you're not great at, but work on being better at it, that's a much better way to live. It's much more tolerant and way kinder to yourself. When I talk about compassion in the book, I talk about self-compassion. it's probably one of the most important things. And I struggled at it. I am my own worst critic. I'm hardest on myself.
Gary S:
So is Warwick. That's why he's laughing. So is Warwick.
James K:
Yeah.
Gary S:
He is own worst critic.
Warwick F:
Amen.
James K:
Yeah. I mean, it's unhealthy, but it is what it is. And so, I think the goal in life is to be more self-compassionate as you get older, but it's not easy.
Gary S:
And Warwick, before we leave the subject of how crucible is defined in James's book, I looked up how crucible is defined by you in your book, Crucible Leadership: Embrace Your Trials to Lead a Life of Significance, which came out on October 19th. And here's how it's described in your book and listen. Some of the same words is fascinating. This is what you wrote, Warwick. "Moments that bring us to a critical crossroads in our lives and provide invaluable opportunities to reflect, reassess, and redefine our purpose and vision in life and leadership." That's your definition of a crucible and it's... I mean, you guys are both onto something that is not just your opinion, but it's based on lived reality that so many people have been through.
Warwick F:
No, it's so true.
James K:
And just to add to that. One of the things... And Warwick, you're probably the poster child for this, by the way. One of the things that I think is most fascinating is that not everyone embraced their crucible in the moment. It might be 10 years, it might be 20 years.
Warwick F:
Right.
James K:
And so, it's never in the moment. In the moment, it's terror, it's freak, it's scary, it's this, it's that, but as time and distance goes from that, it's the ability to look back and ask that question that's really important and pertinent. And that's the thing I think that you've done over time that I've done over time. And that's what I found in the book. The person who wrote the forward, Joe Burton, he was a high flying executive by 40 years old, but he was broken. He was broken as a man, broken as a body. He was broken. And he had to go back and look through his childhood to figure out why he was how he was and uncover that crucible to redirect his life, but it took him 10, 15, 20 years to get to that point.
Warwick F:
Oh, it's so true. I mean, for a lot of the '90s, I wasn't so much blaming other people. I mean, yes, there was instability in the family for decades and I could point to all that, but for me it was just like, "How could I've been so dumb? How could I've been so dumb? And how could I think that doing a $2 billion takeover that the rest of my other family members would want to stay in a privatized company run by a 26 year old?" I mean, come on. Harvard MBA. I mean, Harvard MBA. I mean, how could I've been so dumb? So, that was a lot of it.
James K:
Was that ego?
Warwick F:
No, for me, it was more youthful naivety and idealism. It was feeling like the company is not being run along the ideals of the founder who was a person of great faith. I was too. So, not so much Jesus lives on the front pages, but more just in terms of how people are treated in the company and the quality of the newspaper, but it was just the sense of, as my parents' belief too. The vision has strayed from the founder. I wanted to see the company be well managed or better managed. So, it was more youthful, naivety, idealism with a bit of a crusader mentality. It wasn't about money or power or... It's like, "Yeah, I'll still work in the marketing planning department whilst you guys keep your titles."
Warwick F:
It was all very naive, but it was idealistic. The intentions, I think, were good, but it was a lot of bad things can happen with good intentions, but yeah. I mean, to your point about bouncing back just the self-awareness, I know for me and from my faith perspective, sort of anchored in my Christian faith, it's had to go from "I screwed up God's plan" because I felt like, "Oh, God had this plan to restore the company to the ideals of the founder." Poor theology. If he wanted it to happen, it would have despite my mistakes and stupidity, but really the core of me reclaiming my self-esteem and self-awareness is God loves me and I believe every human on the planet unconditionally. Not because of what we do, just because we're human. As humans, we have innate worth and beyond Christianity, I think most major religions, philosophies believe in the worth of a human being.
Gary S:
I want to jump in just for a second because Warwick says this all the time, James, and I never get this opportunity to have someone who understands this stuff as well as Warwick does. And you've interviewed all of these people. You've written this book about how people process their crucibles, how they move past them, move beyond them. And one of the things Warwick says that I'm always a little sad to hear him say, not that he's being authentic and he's acknowledging mistakes, but he often says I was stupid. And that always strikes me as perhaps not the emotional wisest place to be. It's great to be authentic and Warwick is one of the most authentic people I know, but that's self degradation, if you will. I don't know. In your experience and who you've talked to for our listeners, not just for Warwick, but for our listeners, is that helpful or are there better ways to go about that perhaps?
James K:
No, I think you should be harder on yourself, Warwick. I think you should be harder on yourself. I feel like that's a loaded question, Gary. Of course, it's not helpful, but it goes back to that idea of acceptance, right? You said something, Gary, that was really interesting. And I know you weren't trying to be flippant with the words like they move on from crucibles, whatever. To me, you don't move on, you accept them. And I know it's a small difference in language, but it really matters in this because you can never leave them behind. That's a scar on your back, right.
Warwick F:
Absolutely.
James K:
And Gary, you have your scars and you shared a little bit of your story with me when we did a pre-interview. We all have scars and it's the ownership of them. That's the brilliance. That's the best part because that ownership is the experience that allows you to be a better version of yourself.
Warwick F:
Absolutely.
James K:
And so, I never want to minimize my crucibles. I mean, geez, I've lived on four continents and I've dragged my kids to two different continents in the last five years. Their crucibles are equally their scars on their back. Good or bad as it might be. And so, I think they're essential. I think, again, the point I keep going back to and I think is so relevant, and it drives the self-awareness is the ability to accept them for the goodness in them, not the badness in them. You hear of stories of women and men who've been abused or raped or whatever, and those that say, "Hey, you know what? That was a blessing because of X. I didn't enjoy it. It wasn't great. I would never want it on anybody else, but it made me a better version of myself because of Y."
James K:
And those people, I love so much because they have every right to hate and detest and be negative, but they choose not to. And for me... You can see that gets me really fired up. For me, it's so important for our world to stop hanging on to what's wrong, right? We just hang on to all the crap and all the disagreements and all, and it's just not helpful for anybody. And I'm going to step down off my soap box and we can...
Warwick F:
No, no, no. No, I think what you said is just so profound. I want listeners to reflect on this because one of the things you talk about is just this growth in gratitude. And part of that obviously is acceptance. And then seeing some blessings that have come through that. I mean, we've interviewed maybe 70 plus guests of every kind of background, gender, race, from a Navy SEAL that was paralyzed in a training accident, to victims of abuse, business failure, every kind of crucible you can imagine. And the journey back is always the same and very much in line with what you write is acceptance, but somehow finding meaning in it, finding purpose. I mean, we had a woman on a few weeks ago and we have a few Australians. Funnily enough, I don't know why we have so many Australians on the podcast.
Gary S:
Yeah. There's been five Australians and one person from Wisconsin where I'm from.
Warwick F:
Yeah.
James K:
Yeah.
Warwick F:
Yeah. I don't know why that happens, but anyway, she was paralyzed and was diagnosed as a quadriplegic at age 13 in a diving accident in an above ground pool. Parents kept saying... Her name is Stacey Copas. "Stacey, stop doing that. Stop doing that." You know what kids when they're 13, they're not going to listen to listen to their parents. Well, this had lifelong consequences. So, obviously, she went through years of, "Oh my gosh. What did I do?" And had some substance issues, which she talks about, which understandable, but she now says that what she went through was a gift.
Warwick F:
And you've obviously heard this before, but this is stunning. How could a diagnosis of a quadriplegic be a gift? But so many of them, they see blessings in what they went through. It's only recently that I'm thinking maybe what I went through was a blessing or a gift because, I don't know, a few weeks, few months ago, I said it can be useful, but a gift, but...
Gary S:
That's exactly what you said because I put it in a press release and you're like, "I don't think it was a gift."
Warwick F:
Yeah. So, finally, I'm trying to grow and learn myself, but for me really the turning point just by way of analogy was 2008. And again, listeners would have heard this, but 2008 at my church, the pastor... It was like a 2000 plus evangelical church. The pastor was giving a message on the life of David. Saul was trying to kill him because he was doing a good job. This day and age if your boss doesn't like what you're doing because you're showing them up, they typically don't kill you, but they did back then.
James K:
I'm glad we've modernized our employment situations.
Warwick F:
It's like, "Oh, I'm fired? I can take being fired. Just don't kill me." But anyways, he's feeling bad about himself. So, he wanted a sermon illustration of a righteous person falsely persecuted. Well that's not me. I made a lot of my own mistakes, but the point of the story is I shared my story in about seven to 10 minutes of growing up in Australia in a big family media business, and nobody had ever heard of, but obviously Australia's a long way away. But weeks and months after, people came up to me and said, "Warwick, what you shared was so helpful." Well, how many former media moguls are out there in the audience? None? It's one thing to say you're a cancer survivor or abusive survivor or-
James K:
There is one. I mean, there is one in the audience.
Warwick F:
Yeah. Me.
James K:
Yeah.
Warwick F:
Sadly some crucibles so many people have gone through. Point of the whole story is if by sharing my story and writing my book, which was unbelievably painful, it took years to write because imagine writing about in exhaustive detail about your worst experiences, which you've done some of. So, you get it, but if my pain can help others, now that motivated me. I talk about. There's some healing in being able to use your pain to help others. Yeah, all that's to say is, as you can see a blessing and a gift in what you've been through, that was part of my journey back. I mean, I'm assuming that's your experience with the people that you've interviewed and just the benefit of seeing what you've been through is having...
James K:
Can I comment on something you said that was really interesting?
Warwick F:
Yeah.
James K:
This epic failure... Let's be clear. It was an epic failure.
Warwick F:
Sure.
James K:
Right. Crucible. You're talking 10... How many years later before... 2008 from that.
Warwick F:
Yeah.
James K:
Was it 20 years, 10 years-
Warwick F:
Well, it was 1990 that the company went under. So, I don't know whatever that is. 18 years later on.
James K:
So, almost 20 years, right.
Warwick F:
Yeah, yeah.
James K:
So, what that says to me though is that you never had acceptance, right?
Warwick F:
Maybe.
James K:
If it's still painful for you to talk about it eight, 20 years later and write about it, then there's that level of acceptance of it is what it is and to move on, right? So, for me, as we kind of open the show, my acceptance of my failures happened pretty quick. I may blame myself for them, but I accept it like it is what it is. And so, for me, that's a great sign that if you're now shifting from... Kind of it happened to me too. It's a gift that happened for me. It's unpacking and unraveling that package and pulling out those gifts and showing them, which is what it sounds like you were starting to do now.
Warwick F:
Yeah.
James K:
That's my point about... Time doesn't care about your crucible. It's you have to make the decision of how you're going to open that gift or not.
Warwick F:
And I feel like acceptance doesn't for most people... Certainly, for me, it didn't happen overnight. It was a growth process. Step by step. I mean, there was a time in the '90s when I got invitation to Oxford reunions and Harvard Business School reunions. I wouldn't go. I was too embarrassed. I'd feel like I'd be like a leper. Unclean, leave the town. And I eventually went to one and it was okay because there are other Harvard MBAs have actually had business failures. Who knew? But maybe not quite so epic, but...
James K:
Yeah.
Warwick F:
Yeah. So, I'm just trying to... I mean, there's so much in this. Obviously we talked a bit about crucibles, self-awareness. You talk about the public versus the private self, which I get. The public persona, but round out some of these other things you have because you've got integrity, compassion, relatableness, great word, learning, which you've talked about. What are some of the other parts of the model that really are the keys to being an authentic leader?
James K:
Yeah. So, to unpack that a little bit, the compassion to me is really important. And initially the book started with empathy as the main core idea, but I kind of said, compassion means you want to remove that person's pain. You want to really try to figure how you can help them. And in doing compassion, that's a level of selflessness. And in selflessness, there's actually joy and giving is joy. And so, I kind of wanted to make that leap to say, "If you really want to be a better version of yourself, give yourself to someone else in a way that's helpful for them."
James K:
When we speak about relatableness and integrity, I think integrity goes without saying, but I'm really narrow on integrity and this is probably a reflection on my life. The biggest thing I saw and I see in business and I see in interactions is, follow through with the request you made or the promise you have. Too often people give themselves outs. "Yeah, I'll email you later." And then they don't. And it's those little tiny micro things that actually have a huge weight on how people perceive you. I hate the phrase, "Hey, let's meet up for a drink." "Hey, let's go get coffee," but you don't really mean it. You're not going to really do it. Then why say it? And then it becomes this parlance of it's totally acceptable that you're never going to see that person again, but you're going to say these things because it's the polite thing to say. And I think there's just other ways to go about not falsifying the intent, if you will.
James K:
So, for me, integrity is really the micro things that are the most important. I think macro, yes we can agree. Killing is bad. Yes. I think that's pretty clear. So, there's the macro levels of integrity, but the relatableness one for me is really the most important one. As a PhD in consumer psychology, a lot of this was based on research that was backed up by interviews. And what I found was the value in relationships far out exceed anything else, and I use a phrase in the book called micro-moments of meaning. And for me, it's such a critical piece of who I am, and I'm not always great at it, but the premise of micro-moments of meaning is that when you engage in a conversation one-on-one, two on one, when you leave that conversation leaving the other people smiling or laughing, there's a neurological impact that happens on their brain. And the research suggests that when you leave a conversation with two people and they're smiling or laughing, they're more likely to replicate that with the next person they talk to.
James K:
And so, it becomes this spider web of positivity that you can embed in someone by creating that micro-moment of meaning. It may not mean a lot for you, but it could mean a lot for them. And that kind of goes back to the compassion side of being of service of others. That's my Jesuit background. Being of service of others. And so, the relatableness is about creating those micro-moments of meaning that have a long-term impact because that's also the last way they remember you, right? So, that smile, that's their last memory. That's their most immediate interaction with you. So, that means that that's how they're going to frame you in their mind as the funny, nice, kind, happy person. And so, that's really important as a way to leave somebody in a moment.
Gary S:
I am going to try to interject a micro-moment of meaning here by saying... And hopefully it will leave you with a smile on your face, James, when I'm done talking, but the captain has turned on the fasten seatbelt sign. It is time to begin preparing the cabin for landing, but before I do that, I would be remiss if I did not give you a chance, James, to let listeners know how they can find out more about you, the services you offer and particularly where they can find your book because, obviously, you and Warwick traffic in some of the same stuff, and there's great wisdom in both. So, how can they find out more about you?
James K:
Yeah. So, the book is on Amazon. It's got the digital... The audio book is great. I hired three actors to come in and act out the different scenes and the different stories in the book. So, that makes the book really fun and engaging because it's not just a voice. So, I really encourage the audio book out of all of them as you do it, but the book is on Amazon.
James K:
In terms of me, you can always reach out to me at jkelley, K-E-L-L-E-Y, @qchange.com. It's the letter "Q" and then "change.com". As for what I do and what we do as a company, we're really in the business of impacting people at the point of choice. And so, what does that mean? Our product or solution helps leaders be better at their job by giving them behavioral prompts, soft skill prompts immediately before a meeting. But then after the meeting, we're asking them, "Did you do this?" We ask those around them. "Did you see this?" And we allow them to grow in the flow of work, not intrusively, just twice a day. But what's great about it from an individual level is that you can get that repetitive behavior prompting that you need to be better at being a better version of yourself.
James K:
In our solution, we have a whole authentic leadership area. So, if someone is trying to be an authentic leader, they have those options to work on. Beyond DEI and communication and strategy. So, that's what we do. We're at Microsoft Teams, and that's our main platform that we sell our product in. So, yeah. It's awesome. And we've had a ton of great feedback around it. And I wouldn't tell you if we had that feedback anyway, so don't worry about it.
Warwick F:
Oh, good. Well, thank you so much, James. I mean, I was just thinking as you were talking about integrity, compassion, relatableness that I often think to me with great leaders there's something that fuels them, not just because it's a good way to be successful in the holistic sense of the word, but it comes from a value. It could be a faith perspective or maybe an example from childhood, but I know for me one of my highest values is treating everybody with dignity and respect. And so, I am not perfect. I have my bad days like we all do, and I can be cranky and obstinate, but I really try to know what's happening. And so, if that's what you're talking about with relatableness. "Gee, I'm sorry. How was the weekend? Oh, your kid was sick? Oh, wow. Really? That's awful." The next day. "How is your daughter? Is she better now? How was that sore throat? It was strep. Oh, really?"
Warwick F:
I mean, you ask. You follow up, not because you try to be successful, because it's the right thing to do out of your set of values. If it's out of your intrinsic values, you're not going to forget because you will do it because you want to do it. With integrity, I love your definition. Do plus say equals trust. Again, that comes out of values that if you say you're going to do something, then do it because it's the right thing to do. If you say you're going to call somebody, well then... I mean, it comes out of and being compassionate again. I love that sense. Empathy is fine, but compassionate is like empathy and action, if you will.
Warwick F:
So, all these things relate to us. I don't know if it's a worldview, but just a desire. A certain set of values. And maybe even... I guess my sort of last question as we sort of try and sum all this up, which is a challenge because there's so much here. With Crucible's Gift, what's the biggest lesson that you would want people to have as they read this book and reflect on it? What's the biggest lesson you would offer people in Crucible's Gift?
Gary S:
It's good you're making him think. That's good Warwick.
James K:
Yeah. Sorry. Is this silence awkward for everyone?
Warwick F:
Not at all.
Gary S:
No. The plane is just circling the runway. We're good.
James K:
Everyone's seatbelts are buckled. Yeah. I think the biggest lesson I want someone to get is be open. Be open to the possibility of what if there's a different narrative you could tell yourself. What if there's a different question you could be asking yourself? What if the crucible that has held you back is untethered and is actually that opportunity? So, just what if?
Gary S:
And that was the sound of the plane touching down. There you go. Please gather up your belongings and we'll see you the next time. Listeners, thank you for spending time with us on this episode of Beyond the Crucible. I have some homework for you. Rather than takeaways from the episode, I have some homework for you. I love this idea that James talked about, about micro-moments of meaning. So, the homework from those of us at Beyond the Crucible is go out today and find at least three opportunities that you can leave someone with a micro-moment of meaning. Flip back to the podcast, back up, hear James describe it, so you know exactly what you're looking to do, but let's do some of that to each other. I think we can really turn around a lot of people's days if we do that and it connects to and... Talk about dating ourselves. The old shampoo commercials and they told two friends and so on and so on and so on. If everybody passes that along, it could make a great impact.
Gary S:
So, until the next time we are together, please do remember this. As we've discussed here, your crucible experiences are painful and they're not easily overcome in most cases. You've heard us talk about it in every episode of the show. And you've heard James and Warwick talk about it today, but they can be overcome. The key is your perspective on what the crucible means to you. Did it happen to you or did something happen for you? Can you learn the lessons of it, apply those lessons and move forward? Because when you do, it's not the end of your story. It's not the worst chapter of your story. It's a new chapter that can become the best chapter of your story because where it leads in the end as you follow the road on that journey is to a life of significance.